{"id":3523,"date":"2023-11-30T01:23:03","date_gmt":"2023-11-30T01:23:03","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3523"},"modified":"2023-11-29T16:14:39","modified_gmt":"2023-11-29T16:14:39","slug":"6-buoc-lap-ke-hoach-hoan-hao-cho-nha-quan-tri-hien-dai","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/6-buoc-lap-ke-hoach-hoan-hao-cho-nha-quan-tri-hien-dai.html","title":{"rendered":"6 B\u01b0\u1edbc l\u1eadp k\u1ebf ho\u1ea1ch ho\u00e0n h\u1ea3o cho nh\u00e0 qu\u1ea3n tr\u1ecb hi\u1ec7n \u0111\u1ea1i"},"content":{"rendered":"<p class=\"summary\">\u0110\u1ed1i v\u1edbi m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd hay l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u m\u1ed9t d\u1ef1 \u00e1n hay b\u1ea5t k\u1ef3 chi\u1ebfn l\u01b0\u1ee3c n\u00e0o nh\u01b0: Chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m, Chi\u1ebfn l\u01b0\u1ee3c truy\u1ec1n th\u00f4ng,&#8230; th\u00ec vi\u1ec7c \u0111\u1ea7u ti\u00ean ph\u1ea3i l\u00e0m l\u00e0 \u201cl\u1eadp k\u1ebf ho\u1ea1ch\u201d<\/p>\n<blockquote><p>G\u1ea7n 2\/3 k\u1ebf ho\u1ea1ch trong doanh nghi\u1ec7p \u0111\u1ec1u th\u1ea5t b\u1ea1i trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n.<\/p><\/blockquote>\n<p>[Base Resources]\u00a0L\u1eadp k\u1ebf ho\u1ea1ch l\u00e0 n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t d\u1ef1 \u00e1n hay b\u1ea5t c\u1ee9 k\u1ebf ho\u1ea1ch kinh doanh n\u00e0o.<\/p>\n<p>\u0110\u1ed1i v\u1edbi nh\u00e0 qu\u1ea3n l\u00fd hay l\u00e3nh \u0111\u1ea1o khi l\u1eadp k\u1ebf ho\u1ea1ch gi\u00fap\u00a0b\u1ea1n\u00a0lu\u00f4n n\u1eafm b\u1eaft ph\u01b0\u01a1ng h\u01b0\u1edbng ho\u1ea1t \u0111\u1ed9ng trong t\u01b0\u01a1ng lai, gi\u1ea3m s\u1ef1 t\u00e1c \u0111\u1ed9ng c\u1ee7a nh\u1eefng thay \u0111\u1ed5i t\u1eeb m\u00f4i tr\u01b0\u1eddng, tr\u00e1nh \u0111\u01b0\u1ee3c s\u1ef1 l\u00e3ng ph\u00ed v\u00e0 d\u01b0 th\u1eeba ngu\u1ed3n l\u1ef1c v\u00e0 thi\u1ebft l\u1eadp n\u00ean nh\u1eefng ti\u00eau chu\u1ea9n thu\u1eadn ti\u1ec7n cho c\u00f4ng t\u00e1c ki\u1ec3m tra. \u0110\u1ed1i v\u1edbi nh\u00e2n vi\u00ean hay c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m l\u1eadp k\u1ebf ho\u1ea1ch l\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng c\u1ee5 c\u00f3 vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c ph\u1ed1i h\u1ee3p n\u1ed7 l\u1ef1c c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean trong m\u1ed9t t\u1ed5 ch\u1ee9c r\u00f5 r\u00e0ng, gi\u1ea3m \u0111\u01b0\u1ee3c s\u1ef1 ch\u1ed3ng ch\u00e9o.<\/p>\n<p>Th\u1ebf nh\u01b0ng, h\u1ea7u h\u1ebft c\u00e1c k\u1ebf ho\u1ea1ch \u0111\u1ec1u b\u1ecb th\u1ea5t b\u1ea1i ngay khi b\u01b0\u1edbc ch\u00e2n \u0111\u1ebfn th\u1ef1c hi\u1ec7n b\u1edfi qu\u00e1 nhi\u1ec1u r\u1ee7i ro m\u00e0 r\u1ea5t nhi\u1ec1u qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ch\u01b0a t\u1eebng ngh\u0129 \u0111\u1ebfn. \u0110\u1eb7c bi\u1ec7t, v\u1edbi c\u00e1c\u00a0nh\u00e0 qu\u1ea3n l\u00fd\u00a0c\u00f2n tr\u1ebb thi\u1ebfu kinh nghi\u1ec7m th\u00ec d\u1ec5\u00a0v\u1ea5p ng\u00e3 trong b\u01b0\u1edbc \u0111i \u0111\u1ea7u ti\u00ean n\u00e0y. V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u1ea3n \u201ck\u1ebf ho\u1ea1ch\u201d kh\u00f4ng b\u1ecb tr\u1edf th\u00e0nh gi\u1ea5y v\u1ee5n?<\/p>\n<p>H\u00e3y t\u00ecm hi\u1ec3u ngay\u00a06\u00a0b\u01b0\u1edbc sau \u0111\u00e2y \u0111\u1ec3 t\u1ea1o ra m\u1ed9t b\u1ea3n k\u1ebf ho\u1ea1ch ho\u00e0n ch\u1ec9nh gi\u00fap b\u1ea1n l\u1ea5y l\u1ea1i s\u1ef1 t\u1ef1 tin, nhanh ch\u00f3ng\u00a0d\u1eabn d\u1eaft \u0111\u1ed9i ng\u0169\u00a0c\u1ee7a b\u1ea1n ho\u00e0n th\u00e0nh d\u1ef1 \u00e1n!<\/p>\n<p>&nbsp;<\/p>\n<h2># B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng &amp; c\u00e1c b\u00ean li\u00ean quan<\/h2>\n<p>Trong b\u00e0i vi\u1ebft n\u00e0y, ch\u00fang t\u00f4i \u0111\u1ec1 c\u1eadp \u0111\u1ebfn 2 tr\u01b0\u1eddng h\u1ee3p th\u01b0\u1eddng xuy\u00ean nh\u1ea5t khi b\u1ea1n l\u00ean k\u1ebf ho\u1ea1ch d\u1ef1 \u00e1n.<\/p>\n<p>&nbsp;<\/p>\n<h3>Tr\u01b0\u1eddng h\u1ee3p 1: \u00a0X\u00e2y d\u1ef1ng d\u1ef1 \u00e1n d\u1ef1a tr\u00ean nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/h3>\n<p>\u1ede \u0111\u00e2y, b\u1ea1n l\u00e0 b\u00ean \u0111\u01b0\u1ee3c thu\u00ea \u0111\u1ec3 th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n. Do \u0111\u00f3 trong b\u01b0\u1edbc n\u00e0y b\u1ea1n c\u1ea7n v\u1ea1ch ra 2 v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3:<\/p>\n<ol>\n<li>T\u1ed5ng h\u1ee3p nh\u1eefng y\u00eau c\u1ea7u, mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 d\u1ef1 \u00e1n n\u00e0y.<\/li>\n<li>Thi\u1ebft l\u1eadp c\u00e1c \u0111\u01b0\u1eddng c\u01a1 s\u1edf (Baseline)\u00a0ph\u1ea1m vi d\u1ef1 \u00e1n (Scope)\u00a0v\u1ec1 ng\u00e2n s\u00e1ch, th\u1eddi gian th\u1ef1c hi\u1ec7n, ngu\u1ed3n nh\u00e2n l\u1ef1c, k\u1ef3 v\u1ecdng d\u1ef1 t\u00ednh v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng, c\u00e1c b\u00ean li\u00ean quan tr\u00e1nh t\u00ecnh tr\u1ea1ng khi d\u1ef1 \u00e1n tr\u00ec tr\u1ec7, th\u1ea5t b\u1ea1i s\u1ebd x\u1ea3y ra vi\u1ec7c \u0111\u1ed5 l\u1ed7i, tho\u00e1i th\u00e1c tr\u00e1ch nhi\u1ec7m.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h3>Tr\u01b0\u1eddng h\u1ee3p 2: \u00a0X\u00e2y d\u1ef1ng d\u1ef1 \u00e1n\/k\u1ebf ho\u1ea1ch theo y\u00eau c\u1ea7u c\u1ee7a Ban qu\u1ea3n tr\u1ecb<\/h3>\n<p>B\u1ea1n v\u1edbi vai tr\u00f2 CEO hay tr\u01b0\u1edfng b\u1ed9 ph\u1eadn\u00a0\u0111\u01b0\u1ee3c y\u00eau c\u1ea7u l\u00ean k\u1ebf ho\u1ea1ch cho chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m, chi\u1ebfn l\u01b0\u1ee3c kinh doanh t\u1eebng th\u00e1ng hay qu\u00fd. L\u00fac n\u00e0y b\u1ea1n c\u1ea7n:<\/p>\n<ol>\n<li>Hi\u1ec3u r\u00f5 v\u1ea5n \u0111\u1ec1, \u0111\u1ec1 ngh\u1ecb\u00a0c\u1ee7a Ban qu\u1ea3n tr\u1ecb \u0111\u01b0a ra<\/li>\n<li>\u0110\u1ec1 ra c\u00e1c \u0111i\u1ec3m c\u01a1 b\u1ea3n \u0111\u1ec3 ho\u00e0n th\u00e0nh d\u1ef1 \u00e1n \u0111\u1ed1i v\u1edbi Ban quan tr\u1ecb: Ng\u00e2n s\u00e1ch, Th\u1eddi gian ho\u00e0n th\u00e0nh, ngu\u1ed3n l\u1ef1c v\u00e0 ph\u1ea1m vi d\u1ef1 \u00e1n (\u0111i\u1ec3m n\u00e0y s\u1ebd t\u01b0\u01a1ng t\u1ef1 nh\u01b0 tr\u01b0\u1eddng h\u1ee3p 1)<\/li>\n<\/ol>\n<blockquote><p><em><strong>L\u1eddi khuy\u00ean cho b\u1ea1n<\/strong><\/em><\/p>\n<p>H\u00e3y c\u1ed1 g\u1eafng giao ti\u1ebfp nhi\u1ec1u h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 th\u1ea5u hi\u1ec3u nh\u1eefng nhu c\u1ea7u s\u00e2u xa m\u00e0 h\u1ecd mong mu\u1ed1n b\u1ea1n cung c\u1ea5p. \u0110\u00f3 l\u00e0 &#8220;\u0111i\u1ec3m v\u00e0ng&#8221; x\u00e2y d\u1ef1ng ni\u1ec1m tin \u0111\u1ea7u ti\u00ean gi\u1eefa 2 b\u00ean trong d\u1ef1 \u00e1n.<\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2># B\u01b0\u1edbc 2: \u0110\u1eb7t m\u1ee5c ti\u00eau cho k\u1ebf ho\u1ea1ch<\/h2>\n<p><strong>\u0110\u1eb7t m\u1ee5c ti\u00eau cho d\u1ef1 \u00e1n<\/strong>\u00a0l\u00e0 m\u1ed9t b\u01b0\u1edbc c\u1ef1c k\u1ef3 quan tr\u1ecdng c\u1ee7a k\u1ebf ho\u1ea1ch. D\u1ef1a tr\u00ean m\u1ee5c ti\u00eau, kh\u00e1ch h\u00e0ng v\u00e0 Ban qu\u1ea3n tr\u1ecb s\u1ebd nh\u00ecn th\u1ea5y ngay k\u1ef3 v\u1ecdng thu \u0111\u01b0\u1ee3c c\u0169ng nh\u01b0 d\u1ec5 d\u00e0ng \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 th\u00e0nh c\u00f4ng d\u1ef1 \u00e1n. Vi\u1ec7c \u0111\u1eb7t m\u1ee5c ti\u00eau gi\u00fap cho b\u1ea1n v\u00e0 c\u00e1c b\u00ean li\u00ean quan \u01b0\u1edbc l\u01b0\u1ee3ng g\u1ea7n ch\u00ednh x\u00e1c kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c ph\u1ea3i th\u1ef1c hi\u1ec7n, ngu\u1ed3n l\u1ef1c, th\u1eddi gian v\u00e0 chi ph\u00ed c\u1ea7n ph\u1ea3i c\u00f3 \u0111i k\u00e8m v\u1edbi tr\u00e1ch nhi\u1ec7m c\u1ee7a c\u00e1c b\u00ean.<\/p>\n<p>Th\u1ebf nh\u01b0ng \u0111\u1ec3 \u0111\u1eb7t ra m\u1ed9t con \u201cs\u1ed1\u201d cho m\u1ee5c ti\u00eau l\u1ea1i kh\u00f4ng h\u1ec1 \u0111\u01a1n gi\u1ea3n?<\/p>\n<blockquote><p>C\u00f3 t\u1edbi 70% s\u1ed1\u00a0d\u1ef1 \u00e1n trong doanh nghi\u1ec7p ho\u00e0n to\u00e0n th\u1ea5t b\u1ea1i kh\u00f4ng \u0111\u1ea1t m\u1ee5c ti\u00eau \u0111\u1ec1 ra!<\/p><\/blockquote>\n<p>M\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 d\u1eabn \u0111\u1ebfn s\u1ef1 th\u1ea5t b\u1ea1i n\u00e0y do nh\u00e2n t\u1ed1 ch\u1ee7 ch\u1ed1t \u201c\u0111\u1eb7t m\u1ee5c ti\u00eau\u201d qu\u00e1 xa r\u1eddi th\u1ef1c t\u1ebf. Nguy\u00ean t\u1eafc \u0111\u1ec3 b\u1ea1n kh\u00f4ng g\u1ee5c ng\u00e3 c\u1ee7a vi\u1ec7c\u00a0\u201c\u0111\u1eb7t m\u1ee5c ti\u00eau \u201d d\u1ef1a tr\u00ean ti\u00eau ch\u00ed\u00a0SMART.<\/p>\n<p>SMART l\u00e0 ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 t\u00ednh kh\u1ea3 thi m\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n. Vi\u1ec7c \u0111\u1ea3m b\u1ea3o c\u00e1c ti\u00eau ch\u00ed SMART s\u1ebd \u0111\u1ea3m b\u1ea3o d\u1ef1 \u00e1n kh\u1ea3 thi. Ti\u00eau ch\u00ed n\u00e0y g\u1ed3m c\u00f3:<\/p>\n<p><strong>S \u2013 Specific<\/strong><\/p>\n<p><strong>M \u2013 Measurable<\/strong><\/p>\n<p><strong>A \u2013 Achievable<\/strong><\/p>\n<p><strong>R \u2013 Realistic<\/strong><\/p>\n<p><strong>T \u2013 Time-bound<\/strong><\/p>\n<p><strong>S \u2013 Specific:<\/strong>\u00a0R\u00f5 r\u00e0ng, c\u1ee5 th\u1ec3. M\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n ph\u1ea3i r\u00f5 r\u00e0ng, c\u1ee5 th\u1ec3, ph\u1ea3i tr\u1ea3 l\u1eddi \u0111\u01b0\u1ee3c 5 c\u00e2u h\u1ecfi (5 W):<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\u00a0What? M\u1ee5c ti\u00eau \u0111\u00f3 l\u00e0 g\u00ec?<\/li>\n<li>\u00a0Why? T\u1ea1i sao ph\u1ea3i th\u1ef1c hi\u1ec7n?<\/li>\n<li>Where? Th\u1ef1c hi\u1ec7n n\u00f3 t\u1ea1i \u0111\u00e2u?<\/li>\n<li>Who? Ai s\u1ebd l\u00e0 ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n?<\/li>\n<li>When? Th\u1ef1c hi\u1ec7n trong th\u1eddi gian n\u00e0o?<\/li>\n<\/ul>\n<p><strong>M \u2013 Measurable:<\/strong>\u00a0\u0110o l\u01b0\u1eddng \u0111\u01b0\u1ee3c. M\u1ed9t m\u1ee5c ti\u00eau d\u1ef1 \u00e1n ph\u1ea3i \u0111\u1ea3m b\u1ea3o \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c v\u1ec1 kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c s\u1ebd ph\u1ea3i th\u1ef1c hi\u1ec7n, chi ph\u00ed ph\u1ea3i b\u1ecf ra, c\u00e1ch th\u1ee9c ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c\u2026<\/p>\n<p><strong>A \u2013 Achievable<\/strong>: T\u00ednh kh\u1ea3 thi. D\u1ef1 \u00e1n ph\u1ea3i \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u1ea3 thi t\u1ee9c l\u00e0 c\u00f3 kh\u1ea3 n\u0103ng th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c tr\u00ean th\u1ef1c t\u1ebf. M\u1ed9t m\u1ee5c ti\u00eau c\u00f3 t\u00ednh kh\u1ea3 thi c\u1ea7n tr\u1ea3 l\u1eddi \u0111\u01b0\u1ee3c c\u00e2u h\u1ecfi \u201cL\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n?\u201d<\/p>\n<p><strong>R \u2013 Realistic:<\/strong>\u00a0L\u1ee3i \u00edch th\u1ef1c t\u1ebf m\u00e0 d\u1ef1 \u00e1n \u0111em l\u1ea1i cho c\u00e1c b\u00ean li\u00ean quan. M\u1ed9t m\u1ee5c ti\u00eau \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c ti\u00eau ch\u00ed n\u00e0y c\u1ea7n tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi:<\/p>\n<ul>\n<li>D\u1ef1 \u00e1n \u0111em l\u1ea1i nh\u1eefng l\u1ee3i \u00edch g\u00ec?<\/li>\n<li>\u0110\u00e3 \u0111\u00fang th\u1eddi \u0111i\u1ec3m hay ch\u01b0a?<\/li>\n<li>Nh\u1eefng l\u1ee3i \u00edch n\u00e0y c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi nh\u1eefng n\u1ed7 l\u1ef1c, nhu c\u1ea7u kh\u00e1c c\u1ee7a d\u1ef1 \u00e1n?<\/li>\n<li>Nh\u1eefng ai l\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng th\u00edch h\u1ee3p \u0111\u1ec3 h\u01b0\u1edfng nh\u1eefng l\u1ee3i \u00edch m\u00e0 d\u1ef1 \u00e1n \u0111em l\u1ea1i?<\/li>\n<\/ul>\n<p><strong>T \u2013 Time-bound:<\/strong>\u00a0Gi\u1edbi h\u1ea1n v\u1ec1 th\u1eddi gian. D\u1ef1 \u00e1n c\u1ea7n ph\u1ea3i \u0111\u1ea3m b\u1ea3o th\u1ef1c hi\u1ec7n \u0111\u00fang ti\u1ebfn \u0111\u1ed9. M\u1ed9t m\u1ee5c ti\u00eau \u0111\u1ea3m b\u1ea3o ti\u00eau ch\u00ed Time-bound c\u1ea7n tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi nh\u01b0:<\/p>\n<ul>\n<li>\u00a0D\u1ef1 \u00e1n c\u1ea7n ph\u1ea3i th\u1ef1c hi\u1ec7n trong kho\u1ea3ng th\u1eddi gian n\u00e0o?<\/li>\n<li>Khi n\u00e0o th\u00ec b\u1eaft \u0111\u1ea7u th\u1ef1c hi\u1ec7n?<\/li>\n<li>\u00a0Ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c c\u1ea7n \u0111\u1ea3m b\u1ea3o trong t\u1eebng kho\u1ea3ng th\u1eddi gian x\u00e1c \u0111\u1ecbnh nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n<\/ul>\n<blockquote><p><em><strong>L\u1eddi khuy\u00ean cho b\u1ea1n<\/strong><\/em><\/p>\n<p>\u0110\u1eebng bao gi\u1edd n\u00f3i: \u201cM\u1ee5c ti\u00eau n\u00e0o c\u0169ng quan tr\u1ecdng\u201d. \u0110\u00e2y l\u00e0 m\u1ed9t suy ngh\u0129 t\u1ed1i k\u1ef5 m\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n\u00a0 ph\u1ea3i t\u1eeb b\u1ecf. B\u1ea1n ph\u1ea3i s\u1eafp x\u1ebfp th\u1ee9 t\u1ef1 \u01b0u ti\u00ean d\u1ef1a tr\u00ean m\u1ee9c \u0111\u1ed9 kh\u1ea9n c\u1ea5p c\u1ee7a t\u1eebng m\u1ee5c ti\u00eau trong d\u1ef1 \u00e1n<\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2># B\u01b0\u1edbc 3: X\u00e1c \u0111\u1ecbnh k\u1ebft qu\u1ea3 chuy\u1ec3n giao\/\u0111\u1ea7u ra c\u1ee7a d\u1ef1 \u00e1n theo t\u1eebng giai \u0111o\u1ea1n (Deliverables)<\/h2>\n<p>Sau khi b\u1ea1n \u0111\u00e3 \u0111\u1ecbnh h\u00ecnh ra c\u00e1c m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3 th\u00ec \u0111\u00e2y l\u00e0 b\u01b0\u1edbc b\u1ea1n c\u1ea7n \u01b0\u1edbc t\u00ednh c\u1ee5 th\u1ec3 kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c ho\u00e0n th\u00e0nh theo c\u00e1c m\u1ed1c th\u1eddi gian. Hi\u1ec3u \u0111\u01a1n gi\u1ea3n, ch\u00ednh l\u00e0 k\u1ebft qu\u1ea3 d\u1ef1 t\u00ednh c\u1ee7a\u00a0t\u1eebng giai \u0111o\u1ea1n trong\u00a0d\u1ef1 \u00e1n gi\u00fap b\u1ea1n v\u00e0 c\u00e1c b\u00ean li\u00ean quan li\u00ean t\u1ee5c n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c ti\u1ebfn \u0111\u1ed9 \u0111\u1ed3ng th\u1eddi ti\u00ean li\u1ec7u tr\u01b0\u1edbc \u0111\u1ed9 r\u1ee7i ro c\u1ee7a k\u1ebf ho\u1ea1ch.<\/p>\n<p><em>V\u1eady l\u00e0m sao \u0111\u1ec3 lu\u00f4n b\u00e1m s\u00e1t \u0111\u01b0\u1ee3c t\u1eebng giai \u0111o\u1ea1n chuy\u1ec3n giao k\u1ebft qu\u1ea3 d\u1ef1 \u00e1n?<\/em><\/p>\n<p>G\u1eafn m\u1ed1c quan tr\u1ecdng ho\u1eb7c \u0111\u1eb7t th\u00f4ng b\u00e1o cho t\u1eebng th\u1eddi h\u1ea1n ho\u00e0n th\u00e0nh c\u1ee7a d\u1ef1 \u00e1n. B\u1ea1n s\u1ebd lu\u00f4n theo d\u00f5i s\u1ef1 ti\u1ebfn tri\u1ec3n c\u1ee7a c\u00f4ng vi\u1ec7c v\u00e0 \u0111\u1ea3m b\u1ea3o nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c giao ho\u00e0n th\u00e0nh \u0111\u00fang th\u1eddi gian, \u0111i\u1ec1u n\u00e0y mang \u0111\u1ebfn s\u1ef1 vui v\u1ebb, tin t\u01b0\u1edfng cho c\u00e1c b\u00ean li\u00ean quan.<\/p>\n<blockquote><p><em><strong>L\u1eddi khuy\u00ean cho b\u1ea1n<\/strong><\/em><\/p>\n<p>S\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7\u00a0\u0111\u1ec3<strong>\u00a0qu\u1ea3n l\u00fd d\u1ef1 \u00e1n<\/strong>\u00a0l\u00e0 c\u00e1ch h\u1eefu hi\u1ec7u nh\u1ea5t \u0111\u1ec3 b\u1ea1n gi\u1eef nh\u1ecbp c\u00e1c th\u00e0nh vi\u00ean v\u00e0 lu\u00f4n b\u00e1m s\u00e1t ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n. M\u1ed9t trong nh\u1eefng c\u00f4ng ngh\u1ec7 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n hi\u1ec7u qu\u1ea3 nh\u1ea5t\u00a0\u0111\u00f3 l\u00e0\u00a0n\u1ec1n t\u1ea3ng E-management\u00a0hi\u1ec7n \u0111\u1ea1i v\u00e0 t\u00e2n ti\u1ebfn<\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2># B\u01b0\u1edbc 4: Thi\u1ebft l\u1eadp\u00a0ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n (Project schedule)<\/h2>\n<p>D\u1ef1a tr\u00ean vi\u1ec7c \u01b0\u1edbc l\u01b0\u1ee3ng k\u1ebft qu\u1ea3 \u0111\u1ea7u ra theo t\u1eebng giai \u0111o\u1ea1n trong b\u01b0\u1edbc 3, b\u1ea1n x\u00e1c \u0111\u1ecbnh chu\u1ed7i c\u00f4ng vi\u1ec7c c\u1ea7n ph\u1ea3i l\u00e0m. \u0110\u1ed1i v\u1edbi m\u1ed7i nhi\u1ec7m v\u1ee5, b\u1ea1n ph\u1ea3i v\u1ea1ch r\u00f5 kho\u1ea3ng th\u1eddi gian c\u1ea7n thi\u1ebft, ngu\u1ed3n l\u1ef1c \u0111i k\u00e8m v\u00e0 ai s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m ho\u00e0n th\u00e0nh.<\/p>\n<p>Ti\u1ebfp \u0111\u1ebfn, xem x\u00e9t \u0111\u1ebfn s\u1ef1 ph\u1ee5 thu\u1ed9c gi\u1eefa c\u00e1c c\u00f4ng vi\u1ec7c hay nhi\u1ec7m v\u1ee5 giao cho c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m. B\u1ea1n c\u1ea7n x\u00e1c \u0111\u1ecbnh khi c\u00f4ng vi\u1ec7c n\u00e0o k\u1ebft th\u00fac l\u00e0 l\u00fac c\u00f4ng vi\u1ec7c kh\u00e1c s\u1ebd b\u1eaft \u0111\u1ea7u nh\u1eb1m \u0111i\u1ec1u ch\u1ec9nh nh\u00e2n l\u1ef1c v\u00e0 th\u1eddi gian ph\u00f9 h\u1ee3p.<\/p>\n<p>V\u00ec v\u1eady, t\u1ea1i b\u01b0\u1edbc n\u00e0y b\u1ea1n c\u1ea7n \u1ee9ng d\u1ee5ng Gantt (Bi\u1ec3u \u0111\u1ed3 Gantt) \u0111\u1ec3 g\u00e1n c\u00e1c m\u1ed1c th\u1eddi h\u1ea1n t\u1eeb khi b\u1eaft \u0111\u1ea7u \u0111\u1ebfn k\u1ebft th\u00fac, ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n, kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c \u0111\u1ec3 d\u1ec5 d\u00e0ng theo d\u00f5i, ki\u1ec3m so\u00e1t, \u0111i\u1ec1u ch\u1ec9nh tr\u00e1nh s\u1ef1 gi\u00e1n \u0111o\u1ea1n khi c\u00e1c nhi\u1ec7m v\u1ee5 n\u1ed1i ti\u1ebfp nhau.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/data-s1.basecdn.net\/sys1\/02\/67\/aa\/f6\/32\/1956b8333f1bf7994e5c86deabfa55fb\/a0ad1a53062ca55f5fd8da5b7d469b03_869012_MQSQKY3N7FWJR.jpg\" alt=\"bieu-do-gantt-giup-lap-ke-hoach-hieu-qua\" \/><\/p>\n<blockquote><p><em><strong>L\u1eddi khuy\u00ean cho b\u1ea1n<\/strong><\/em><\/p>\n<p>D\u1ef1 \u00e1n ch\u1ea1y tr\u01a1n tru hay kh\u00f4ng ph\u1ee5 thu\u1ed9c ph\u1ea7n l\u1edbn v\u00e0o\u00a0b\u01b0\u1edbc n\u00e0y, \u00a0l\u1eddi khuy\u00ean\u00a0t\u1ed1t nh\u1ea5t cho b\u1ea1n: Trao \u0111\u1ed5i, tham kh\u1ea3o c\u00e1c \u00fd ki\u1ebfn c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m c\u1ee7a b\u1ea1n, h\u1ecd l\u00e0 nh\u1eefng ng\u01b0\u1eddi cho b\u1ea1n m\u1ed9t c\u00e1i nh\u00ecn s\u00e2u s\u1eafc v\u1ec1 c\u00e1ch th\u1ee9c th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5, kho\u1ea3ng th\u1eddi gian h\u1ecd l\u00e0m v\u00e0 ai l\u00e0 ng\u01b0\u1eddi t\u1ed1t nh\u1ea5t \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 c\u00f9ng v\u1edbi s\u1ef1 cam k\u1ebft c\u1ee7a t\u1eebng ng\u01b0\u1eddi v\u1ec1 th\u1eddi h\u1ea1n ho\u00e0n th\u00e0nh. \u0110\u00e2y\u00a0l\u00e0 m\u1ed9t c\u01a1 s\u1edf v\u1eefng ch\u1eafc \u0111\u1ec3 b\u1ea1n t\u1ef1 tin v\u1ec1 s\u1ef1 ti\u1ebfn tri\u1ec3n d\u1ef1 \u00e1n v\u1edbi c\u00e1c b\u00ean li\u00ean quan.<\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2># B\u01b0\u1edbc 5: Nh\u1eadn di\u1ec7n nh\u1eefng m\u1ed1i nguy hi\u1ec3m v\u00e0 x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 r\u1ee7i ro (Risk management plan)<\/h2>\n<p>Ch\u1eafc ch\u1eafn l\u00e0 kh\u00f4ng c\u00f3 d\u1ef1 \u00e1n n\u00e0o kh\u00f4ng c\u00f3 r\u1ee7i ro v\u00e0 d\u0129 nhi\u00ean ch\u00fang ta kh\u00f4ng th\u1ec3 gi\u1ea3i quy\u1ebft b\u1eb1ng c\u00e1ch c\u1ea7u mong m\u1ed9t ph\u00e9p m\u00e0u may m\u1eafn n\u00e0o \u0111\u00f3 hi\u1ec7n l\u00ean!<\/p>\n<p>\u0110i\u1ec1u b\u1ea1n c\u1ea7n ph\u1ea3i l\u00e0m: D\u1ef1 li\u1ec7u tr\u01b0\u1edbc c\u00e1c r\u1ee7i ro c\u00f3 th\u1ec3 \u0111\u1ebfn v\u1edbi d\u1ef1 \u00e1n c\u1ee7a b\u1ea1n hay \u0111\u1ebfn v\u1edbi c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m c\u1ee7a b\u1ea1n,c\u00f3 th\u1ec3 k\u1ec3 \u0111\u1ebfn r\u1ee7i ro\u00a0n\u1ebfu giai \u0111o\u1ea1n tri\u1ec3n khai r\u01a1i v\u00e0o k\u1ef3 ngh\u1ec9 n\u00f3 s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ti\u1ebfn \u0111\u1ed9 th\u00ec b\u1ea1n ph\u1ea3i t\u00ednh th\u00eam th\u1eddi gian d\u1ef1 tr\u00f9.<\/p>\n<p>Nh\u01b0ng \u0111\u00f4i khi c\u00f3 nh\u1eefng t\u00ecnh hu\u1ed1ng m\u00e0 ch\u00fang ta kh\u00f4ng l\u01b0\u1eddng tr\u01b0\u1edbc \u0111\u01b0\u1ee3c, c\u00f3 th\u1ec3 g\u00e2y ra m\u1ed9t tr\u1ee5c tr\u1eb7c l\u1edbn cho d\u1ef1 \u00e1n nh\u01b0 th\u00e0nh vi\u00ean trong nh\u00f3m ngh\u1ec9 \u0111\u1ed9t xu\u1ea5t, trang thi\u1ebft b\u1ecb h\u1ecfng h\u00f3c, c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m m\u1ea5t \u0111o\u00e0n k\u1ebft\u2026.<\/p>\n<p>H\u00e3y xem x\u00e9t th\u1eadt k\u1ef9 c\u00e1c b\u01b0\u1edbc \u0111\u1ec3 c\u00f3 th\u1ec3 ng\u0103n ng\u1eeba nh\u1eefng r\u1ee7i ro nh\u1ea5t \u0111\u1ecbnh x\u1ea3y ra ho\u1eb7c\u00a0h\u1ea1n ch\u1ebf t\u1ed1i \u0111a t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c c\u1ee7a ch\u00fang v\u1edbi d\u1ef1 \u00e1n c\u1ee7a b\u1ea1n.<\/p>\n<p>\u0110\u00e2y l\u00e0 b\u01b0\u1edbc \u0111\u1ec3 b\u1ea1n \u0111\u00e1nh gi\u00e1 c\u00e1c r\u1ee7i ro v\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd r\u1ee7i ro \u0111\u1ea3m b\u1ea3o cho k\u1ebf ho\u1ea1ch d\u1ef1 \u00e1n \u0111\u01b0a ra c\u00f3 sai s\u1ed1 nh\u1ecf nh\u1ea5t.<\/p>\n<blockquote><p><em><strong>L\u1eddi khuy\u00ean cho b\u1ea1n<\/strong><\/em><\/p>\n<p>V\u1edbi nh\u1eefng nhi\u1ec7m v\u1ee5 li\u00ean quan \u0111\u1ebfn m\u1ee9c \u0111\u1ed9 r\u1ee7i ro cao, b\u1ea1n c\u1ea7n t\u1ea1o \u201cbuffer\u201d cho n\u00f3, ngh\u0129a l\u00e0 b\u1ea1n c\u1ea7n ph\u1ea3i \u0111\u1ecbnh th\u00eam m\u1ed9t kho\u1ea3ng th\u1eddi gian d\u1ef1 ph\u00f2ng cho t\u1eebng c\u00f4ng vi\u1ec7c \u0111\u00f3 ho\u1eb7c cho to\u00e0n b\u1ed9 d\u1ef1 \u00e1n, l\u00fac n\u00e0y b\u1ea1n s\u1ebd c\u00f3 \u0111\u1ee7 th\u1eddi gian \u0111\u1ec3 x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh.<\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2># B\u01b0\u1edbc 6: Tr\u00ecnh b\u00e0y k\u1ebf ho\u1ea1ch d\u1ef1 \u00e1n cho c\u00e1c b\u00ean li\u00ean quan<\/h2>\n<p>T\u1ea5t c\u1ea3 c\u00e1c kh\u00e2u \u0111\u00e3 xong b\u01b0\u1edbc ti\u1ebfp theo tr\u00ecnh b\u00e0y k\u1ebf ho\u1ea1ch c\u1ee7a b\u1ea1n v\u1edbi c\u00e1c b\u00ean li\u00ean quan. Trong b\u01b0\u1edbc n\u00e0y, b\u1ea1n ph\u1ea3i gi\u1ea3i th\u00edch c\u00e1c c\u00e1ch tri\u1ec3n khoai d\u1ef1 \u00e1n \u1ea3nh h\u01b0\u1edfng nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ebfn s\u1ef1 mong \u0111\u1ee3i, nhu c\u1ea7u c\u1ee7a c\u00e1c b\u00ean kh\u00f4ng nh\u01b0ng th\u1ebf b\u1ea1n c\u1ea7n \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p cho b\u1ea5t k\u1ef3 xung \u0111\u1ed9t n\u00e0o. Nh\u01b0ng ch\u1eafc ch\u1eafn r\u1eb1ng, b\u00e0i tr\u00ecnh b\u00e0y c\u1ee7a b\u1ea1n kh\u00f4ng ph\u1ea3i t\u1eeb m\u1ed9t ph\u00eda, n\u00f3 ph\u1ea3i l\u00e0 m\u1ed9t cu\u1ed9c th\u1ea3o lu\u1eadn. B\u1ea1n c\u1ea7n x\u00e1c \u0111\u1ecbnh vai tr\u00f2: Ai l\u00e0 ng\u01b0\u1eddi c\u1ea7n bi\u1ebft b\u00e1o c\u00e1o n\u00e0o v\u00e0 \u0111\u1ecbnh k\u1ef3 nh\u01b0 th\u1ebf n\u00e0o? Nh\u1eefng quy\u1ebft \u0111\u1ecbnh n\u00e0o trong k\u1ebf ho\u1ea1ch hay c\u00e1c v\u1ea5n \u0111\u1ec1 trong l\u00fac tri\u1ec3n khai d\u1ef1 \u00e1n c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c ph\u00ea duy\u1ec7t, v\u00e0 ai l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m?<\/p>\n<p>M\u1ed9t \u0111i\u1ec3m n\u1eefa, b\u1ea1n n\u00ean tr\u00ecnh b\u00e0y m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng v\u00e0 c\u00f3 c\u00e1c con s\u1ed1 c\u1ee5 th\u1ec3, l\u00e0m sao \u0111\u1ea3m b\u1ea3o c\u00e1c b\u00ean li\u00ean quan hi\u1ec3u v\u00e0 n\u1eafm b\u1eaft ch\u00ednh x\u00e1c nh\u1eefng g\u00ec h\u1ecd y\u00eau c\u1ea7u, k\u1ebft qu\u1ea3 thu \u0111\u01b0\u1ee3c v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a h\u1ecd l\u00e0 g\u00ec.<\/p>\n<blockquote><p><em><strong>L\u1eddi khuy\u00ean cho b\u1ea1n<\/strong><\/em><\/p>\n<p>N\u1ebfu k\u1ebf ho\u1ea1ch ho\u1eb7c ti\u1ebfn \u0111\u1ed9 m\u00e2u thu\u1eabn v\u1edbi k\u1ef3 v\u1ecdng ban \u0111\u1ea7u c\u1ee7a c\u00e1c b\u00ean li\u00ean quan, b\u1ea1n c\u1ea7n ph\u1ea3i th\u00f4ng b\u00e1o ngay trong b\u01b0\u1edbc n\u00e0y \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 s\u1ef1 ng\u1ea1c nhi\u00ean, kh\u00f3 ch\u1ecbu n\u00e0o t\u1ea1o c\u0103ng th\u1eb3ng trong cu\u1ed9c tr\u00f2 chuy\u1ec7n. Tuy nhi\u00ean, thay v\u00ec n\u00f3i v\u1edbi c\u00e1c b\u00ean li\u00ean quan r\u1eb1ng mong \u0111\u1ee3i ho\u1eb7c y\u00eau c\u1ea7u c\u1ee7a h\u1ecd l\u00e0 kh\u00f4ng th\u1ef1c t\u1ebf, h\u00e3y n\u00f3i v\u1edbi h\u1ecd nh\u1eefng g\u00ec c\u1ea7n thi\u1ebft \u0111\u1ec3 hi\u1ec7n th\u1ef1c h\u00f3a m\u1ee5c ti\u00eau b\u1eb1ng c\u00e1c c\u00e2u h\u1ecfi: Th\u1eddi gian th\u1ef1c hi\u1ec7n, ng\u00e2n s\u00e1ch, ngu\u1ed3n nh\u00e2n l\u1ef1c? H\u00e3y \u0111\u1ec3 h\u1ecd quy\u1ebft \u0111\u1ecbnh ho\u1eb7c l\u1ef1a ch\u1ecdn chi ph\u00ed c\u01a1 h\u1ed9i h\u01a1n l\u00e0 tranh c\u00e3i.<\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h3>Sau khi b\u1ea1n \u0111\u00e3 th\u1ef1c hi\u1ec7n h\u1ebft 6 b\u01b0\u1edbc n\u00e0y:<\/h3>\n<p>Xin ch\u00fac m\u1eebng, b\u1ea1n \u0111\u00e3 ho\u00e0n th\u00e0nh k\u1ebf ho\u1ea1ch d\u1ef1 \u00e1n c\u1ee7a b\u1ea1n!<\/p>\n<p>V\u1edbi s\u1ef1 kh\u1edfi \u0111\u1ea7u t\u1ed1t n\u00e0y, ch\u00fang t\u00f4i hy v\u1ecdng b\u1ea1n s\u1ebd qu\u1ea3n l\u00fd d\u1ef1 \u00e1n thu\u1eadn l\u1ee3i nh\u1ea5t. Tuy nhi\u00ean, c\u00e1c chi ti\u1ebft c\u1ee5 th\u1ec3 v\u1ec1 c\u00e1ch b\u1ea1n l\u00ean k\u1ebf ho\u1ea1ch d\u1ef1 \u00e1n v\u00e0 c\u00e1c b\u1ea3n m\u00f4 t\u1ea3 d\u1ef1 \u00e1n b\u1ea1n x\u00e2y d\u1ef1ng c\u00f3 th\u1ec3 kh\u00e1c nhau d\u1ef1a tr\u00ean ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd d\u1ef1 \u00e1n m\u00e0 b\u1ea1n ch\u1ecdn. B\u00e0i ti\u1ebfp theo ch\u00fang t\u00f4i s\u1ebd h\u01b0\u1edbng d\u1eabn c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 b\u1ea1n qu\u1ea3n l\u00fd d\u1ef1 \u00e1n th\u00e0nh c\u00f4ng.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u1ed1i v\u1edbi m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd hay l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u m\u1ed9t d\u1ef1 \u00e1n hay b\u1ea5t k\u1ef3 chi\u1ebfn l\u01b0\u1ee3c n\u00e0o nh\u01b0: Chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m, Chi\u1ebfn l\u01b0\u1ee3c truy\u1ec1n th\u00f4ng,&#8230; th\u00ec vi\u1ec7c \u0111\u1ea7u ti\u00ean ph\u1ea3i l\u00e0m l\u00e0 \u201cl\u1eadp k\u1ebf ho\u1ea1ch\u201d G\u1ea7n 2\/3 k\u1ebf ho\u1ea1ch trong doanh nghi\u1ec7p \u0111\u1ec1u th\u1ea5t b\u1ea1i [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[169],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3523"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3523"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3523\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3523"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3523"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}