{"id":37090,"date":"2023-12-08T22:25:24","date_gmt":"2023-12-08T22:25:24","guid":{"rendered":"https:\/\/masterskills.org\/blog\/3-chien-luoc-giup-doi-ngu-nhan-vien-cua-ban-phat-trien-vuot-bac-trong-trang-thai-binh-thuong-moi.html"},"modified":"2023-12-10T16:43:53","modified_gmt":"2023-12-10T16:43:53","slug":"3-chien-luoc-giup-doi-ngu-nhan-vien-cua-ban-phat-trien-vuot-bac-trong-trang-thai-binh-thuong-moi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/3-chien-luoc-giup-doi-ngu-nhan-vien-cua-ban-phat-trien-vuot-bac-trong-trang-thai-binh-thuong-moi.html","title":{"rendered":"3 chi\u1ebfn l\u01b0\u1ee3c gi\u00fap \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n ph\u00e1t tri\u1ec3n v\u01b0\u1ee3t b\u1eadc trong tr\u1ea1ng th\u00e1i “b\u00ecnh th\u01b0\u1eddng” m\u1edbi"},"content":{"rendered":"
\n

Th\u1eddi k\u1ef3 h\u1eadu \u0111\u1ea1i d\u1ecbch, c\u00e1c doanh nghi\u1ec7p nhanh ch\u00f3ng l\u00ean k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n cho tr\u1ea1ng th\u00e1i \u201cb\u00ecnh th\u01b0\u1eddng m\u1edbi\u201d. Nhi\u1ec1u qu\u1ea3n l\u00fd v\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c \u0111ang gi\u1ea3i quy\u1ebft m\u1ed9t s\u1ed1 v\u1ea5n \u0111\u1ec1 tr\u01b0\u1edbc m\u1eaft v\u00e0 ng\u1eafn h\u1ea1n. M\u1ed9t trong nh\u1eefng b\u00e0i to\u00e1n l\u1edbn \u0111\u01b0\u1ee3c \u0111\u1eb7t ra l\u00e0: L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 gi\u1eef v\u1eefng \u0111\u1ed9ng l\u1ef1c, tinh th\u1ea7n v\u00e0 n\u00e2ng cao n\u0103ng su\u1ea5t cho \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean trong qu\u00e1 tr\u00ecnh tr\u1edf l\u1ea1i \u201cb\u00ecnh th\u01b0\u1eddng m\u1edbi\u201d?<\/strong><\/em><\/p>\n

T\u1eeb nh\u1eefng nghi\u00ean c\u1ee9u c\u1ee7a gi\u00e1o s\u01b0 Anjali Chaudhry – ch\u1ee7 nhi\u1ec7m b\u1ed9 m\u00f4n qu\u1ea3n l\u00fd ti\u1ebfp th\u1ecb, kinh doanh qu\u1ed1c t\u1ebf v\u00e0 ti\u1ebfn s\u0129 Al Rosenbloom – gi\u1ea3ng d\u1ea1y b\u1ed9 m\u00f4n Marketing v\u00e0 kinh doanh qu\u1ed1c t\u1ebf h\u01a1n 20 n\u0103m t\u1ea1i \u0111\u1ea1i h\u1ecdc Dominican (M\u1ef9), Masterskills s\u1ebd c\u00f9ng b\u1ea1n kh\u00e1m ph\u00e1 3 chi\u1ebfn l\u01b0\u1ee3c gi\u00fap c\u1ea3i thi\u1ec7n tinh th\u1ea7n l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean c\u00f9ng b\u00ed quy\u1ebft gi\u00fap t\u0103ng n\u0103ng su\u1ea5t cho \u0111\u1ed9i ng\u0169 sau th\u1eddi gian d\u1ecbch b\u1ec7nh c\u0103ng th\u1eb3ng trong b\u00e0i vi\u1ebft b\u00ean d\u01b0\u1edbi.<\/p>\n

B\u1ed1i c\u1ea3nh x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n cho \u0111\u1ed9i ng\u0169<\/strong><\/p>\n

82% c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd \u0111\u1ec1u \u0111\u1ed3ng \u00fd r\u1eb1ng, c\u00fa s\u1ed1c kinh t\u1ebf do \u0111\u1ea1i d\u1ecbch Covid-19 g\u00e2y ra c\u00f3 \u1ea3nh h\u01b0\u1edfng l\u1edbn \u0111\u1ebfn c\u1ea3 doanh nghi\u1ec7p l\u1eabn ng\u01b0\u1eddi lao \u0111\u1ed9ng tr\u00ean to\u00e0n c\u1ea7u. Kh\u00f4ng m\u1ed9t ai c\u00f3 th\u1ec3 ngay l\u1eadp t\u1ee9c \u0111\u01b0a ra gi\u1ea3i ph\u00e1p \u0111\u1ec3 \u1ee9ng ph\u00f3 hay c\u00f3 b\u1ea5t c\u1ee9 m\u1ed9t t\u00e0i li\u1ec7u, d\u1eabn ch\u1ee9ng n\u00e0o \u0111\u1ec3 tham kh\u1ea3o v\u00e0 so s\u00e1nh. H\u1ea7u h\u1ebft c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u1ec1u ph\u1ea3i \u0111i\u1ec1u h\u01b0\u1edbng c\u00f4ng vi\u1ec7c m\u00e0 kh\u00f4ng c\u00f3 m\u1ed9t l\u1ed9 tr\u00ecnh c\u1ee5 th\u1ec3. \u0110\u00e2y s\u1ebd \u0111\u01b0\u1ee3c coi l\u00e0 m\u1ed9t th\u1eed th\u00e1ch \u0111\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p \u0111\u1ec3 chu\u1ea9n b\u1ecb t\u00e2m l\u00fd s\u1eb5n s\u00e0ng \u0111\u1ed1i ph\u00f3 v\u00e0 \u0111\u1ee9ng v\u1eefng cho nh\u1eefng s\u1ef1 ki\u1ec7n kh\u1eafc nghi\u1ec7t kh\u00e1c trong t\u01b0\u01a1ng lai. <\/p>\n

Anjali Chaudhry v\u00e0 Al Rosenbloom \u0111\u00e3 tri\u1ec3n khai nhi\u1ec1u nghi\u00ean c\u1ee9u kh\u00e1c nhau v\u1ec1: h\u1ee3p \u0111\u1ed3ng t\u00e2m l\u00fd (psychological contracts), giao d\u1ecbch mang phong c\u00e1ch ri\u00eang (idiosyncratic deals), kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o (leadership) v\u00e0 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c ba chi\u1ebfn l\u01b0\u1ee3c m\u00e0 c\u00e1c t\u1ed5 ch\u1ee9c n\u00ean s\u1eed d\u1ee5ng \u0111\u1ec3 gi\u00fap nh\u00e2n vi\u00ean ph\u00e1t tri\u1ec3n v\u01b0\u1ee3t b\u1eadc sau \u0111\u1ea1i d\u1ecbch: \u0110i\u1ec1u ch\u1ec9nh k\u1ef3 v\u1ecdng <\/strong>(Recalibrate), thi\u1ebft l\u1eadp l\u1ea1i cam k\u1ebft<\/strong> (reestablish commitment), v\u00e0 x\u00e2y d\u1ef1ng khung n\u0103ng l\u1ef1c <\/strong>(rebuild capacity). <\/p>\n

\u0110i\u1ec1u ch\u1ec9nh k\u1ef3 v\u1ecdng<\/strong><\/p>\n

Sau m\u1ed9t th\u1eddi gian ch\u1ed1ng ch\u1ecdi v\u1edbi di\u1ec5n bi\u1ebfn c\u0103ng th\u1eb3ng c\u1ee7a Covid-19, c\u00e1c bi\u1ec7n ph\u00e1p nh\u01b0 c\u1eaft gi\u1ea3m chi ph\u00ed v\u00e0 sa th\u1ea3i nh\u00e2n vi\u00ean \u0111\u00e3 g\u00e2y ra nh\u1eefng \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c \u0111\u1ebfn \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 c\u1ee7a nhi\u1ec1u doanh nghi\u1ec7p. \u0110i\u1ec1u n\u00e0y khi\u1ebfn cho \u0111\u1ea1i \u0111a s\u1ed1 ng\u01b0\u1eddi lao \u0111\u1ed9ng r\u01a1i v\u00e0o lo l\u1eafng, ch\u00e1n n\u1ea3n d\u1eabn \u0111\u1ebfn n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c th\u1ea5p ho\u1eb7c r\u1ea5t th\u1ea5p. Nh\u1eefng th\u00e0nh vi\u00ean c\u00f3 l\u00f2ng trung th\u00e0nh v\u00e0 cam k\u1ebft cao v\u1edbi t\u1ed5 ch\u1ee9c th\u01b0\u1eddng c\u00f3 xu h\u01b0\u1edbng ph\u1ea3n \u1ee9ng b\u1ea5t l\u1ee3i v\u1edbi c\u00e1ch gi\u1ea3i quy\u1ebft n\u00e0y. H\u1ecd ti\u00eau c\u1ef1c v\u00e0 t\u00e1c \u0111\u1ed9ng theo chi\u1ec1u h\u01b0\u1edbng ti\u00eau c\u1ef1c \u0111\u1ebfn c\u1ea3 \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a m\u00ecnh. \u00a0<\/p>\n

\u0110\u1ec3 \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i k\u1ef3 v\u1ecdng c\u1ee7a m\u1ed7i nh\u00e2n vi\u00ean, c\u00e1c doanh nghi\u1ec7p ph\u1ea3i c\u1edfi m\u1edf s\u00e1ng t\u1ea1o v\u00e0 \u0111\u1ed5i m\u1edbi v\u1ec1 m\u1ed1i quan h\u1ec7 c\u00f4ng vi\u1ec7c gi\u1eefa t\u1ed5 ch\u1ee9c v\u1edbi \u0111\u1ed9i ng\u0169 c\u1ee7a m\u00ecnh. Vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i k\u1ef3 v\u1ecdng khi \u0111\u1ea1i d\u1ecbch \u0111ang c\u00f3 d\u1ea5u hi\u1ec7u t\u00edch c\u1ef1c \u0111\u00f2i h\u1ecfi m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 ch\u1ee7 \u00fd v\u00e0 s\u1ef1 tham gia t\u00edch c\u1ef1c c\u1ee7a to\u00e0n b\u1ed9 nh\u00e2n vi\u00ean. Th\u00f4ng qua nh\u1eefng nghi\u00ean c\u1ee9u v\u1ec1 c\u00e1c th\u1ecfa thu\u1eadn c\u00f4ng vi\u1ec7c c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c th\u01b0\u01a1ng l\u01b0\u1ee3ng th\u00e0nh c\u00f4ng cho th\u1ea5y h\u1ea7u h\u1ebft n\u1ebfu nh\u00e2n vi\u00ean v\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u1ec1u th\u1ed1ng nh\u1ea5t \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng th\u00ec s\u1ebd \u0111em l\u1ea1i k\u1ebft qu\u1ea3 t\u00edch c\u1ef1c nh\u01b0 KPI \u0111\u1ea1t, doanh s\u1ed1 t\u0103ng, n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c c\u1ea3i thi\u1ec7n\u2026 Nh\u1eefng th\u1ecfa thu\u1eadn cho ph\u00e9p nh\u00e2n vi\u00ean \u0111i\u1ec1u ch\u1ec9nh v\u00e0 s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u, gi\u00e1 tr\u1ecb v\u00e0 s\u1edf th\u00edch c\u1ee7a h\u1ecd. \u0110\u1ed3ng th\u1eddi mang l\u1ea1i l\u1ee3i \u00edch cho t\u1ed5 ch\u1ee9c th\u00f4ng qua y\u1ebfu t\u1ed1: n\u00e2ng cao n\u0103ng su\u1ea5t, t\u0103ng s\u1ef1 g\u1eafn b\u00f3, kh\u1ea3 n\u0103ng ph\u1ed1i h\u1ee3p gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n v\u00e0 gi\u1ea3m t\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c hay t\u00ecnh tr\u1ea1ng v\u1eafng m\u1eb7t c\u1ee7a th\u00e0nh vi\u00ean. <\/p>\n

\u0110\u1ec3 qu\u00e1 tr\u00ecnh \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i k\u1ef3 v\u1ecdng cho \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean di\u1ec5n ra th\u00e0nh c\u00f4ng, \u0111\u1ea7u ti\u00ean nh\u00e0 qu\u1ea3n l\u00fd h\u00e3y n\u1eafm r\u00f5 nguy\u1ec7n v\u1ecdng ngh\u1ec1 nghi\u1ec7p c\u1ee7a nh\u00e2n s\u1ef1, sau \u0111\u00f3 g\u1ee3i \u00fd v\u1edbi h\u1ecd tham gia c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o \u0111\u1ec3 ph\u00e1t tri\u1ec3n th\u00eam k\u1ef9 n\u0103ng, s\u1eb5n s\u00e0ng cho s\u1ef1 th\u0103ng ti\u1ebfn khi c\u00f4ng ty b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd. \u0110i\u1ec1u ch\u1ec9nh l\u1ea1i k\u1ef3 v\u1ecdng b\u1eb1ng c\u00e1ch n\u00e0y mang \u0111\u1ebfn l\u1ee3i \u00edch chung cho c\u1ea3 hai b\u00ean: ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng, th\u0103ng ti\u1ebfn ngh\u1ec1 nghi\u1ec7p cho nh\u00e2n vi\u00ean v\u00e0 gi\u1eef ch\u00e2n nh\u00e2n s\u1ef1 c\u00f3 n\u0103ng l\u1ef1c, k\u1ef9 n\u0103ng t\u1ed1t cho t\u1ed5 ch\u1ee9c. Th\u1ee9 hai, h\u00e3y \u0111\u01b0a ra nh\u1eefng ph\u1ea3n h\u1ed3i ph\u00f9 h\u1ee3p trong c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn v\u1edbi \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1. B\u1eb1ng c\u00e1ch t\u1ea1o cu\u1ed9c trao \u0111\u1ed5i th\u01b0\u1eddng xuy\u00ean \u0111\u1ec3 th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u1ec1 c\u00e1c k\u1ef3 v\u1ecdng, \u0111\u00f2i h\u1ecfi c\u00f3 s\u1ef1 minh b\u1ea1ch t\u1eeb ph\u00eda nh\u00e2n vi\u00ean c\u0169ng nh\u01b0 l\u00e3nh \u0111\u1ea1o. C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd n\u00ean trao \u0111\u1ed5i c\u1edfi m\u1edf v\u1edbi nh\u00e2n s\u1ef1 nh\u1eefng nhu c\u1ea7u v\u1ec1 kh\u1ea3 n\u0103ng t\u1ed3n t\u1ea1i, m\u1ed1i quan t\u00e2m v\u00e0 s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 th\u00e0nh vi\u00ean \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh nh\u00e2n vi\u00ean c\u00f3 n\u0103ng l\u1ef1c v\u00e0 hi\u1ec7u su\u1ea5t cao cho t\u1ed5 ch\u1ee9c. <\/p>\n

Nh\u00ecn chung vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i c\u00e1c k\u1ef3 v\u1ecdng b\u1eb1ng ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn c\u00e1 nh\u00e2n ho\u00e1 s\u1ebd c\u1ea3i thi\u1ec7n tri\u1ec7t \u0111\u1ec3 cho doanh nghi\u1ec7p v\u00ec b\u1ea1n \u0111ang \u0111\u1ea7u t\u01b0 v\u00e0o m\u1ed9t l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng c\u00f3 k\u1ef9 n\u0103ng v\u00e0 t\u1eadn t\u00e2m v\u1edbi t\u1ed5 ch\u1ee9c h\u01a1n r\u1ea5t nhi\u1ec1u. <\/p>\n

Thi\u1ebft l\u1eadp l\u1ea1i cam k\u1ebft <\/strong><\/p>\n

Vi\u1ec7c thi\u1ebft l\u1eadp l\u1ea1i cam k\u1ebft gi\u00fap ng\u0103n ch\u1eb7n nh\u1eefng ph\u00e1n \u0111o\u00e1n b\u1ea5t l\u1ee3i, t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c \u0111\u1ebfn doanh nghi\u1ec7p. N\u00f3 \u0111\u00f2i h\u1ecfi t\u1ed5 ch\u1ee9c ph\u1ea3i ghi l\u1ea1i c\u00e1ch x\u1eed l\u00fd cu\u1ed9c kh\u1ee7ng ho\u1ea3ng v\u00e0 c\u00f2n gi\u00fap x\u00e2y d\u1ef1ng l\u00f2ng tin \u1edf \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean. C\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c l\u00e3nh \u0111\u1ea1o s\u1eb5n s\u00e0ng chia s\u1ebb v\u00e0 l\u1eafng nghe \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 n\u00f3i v\u1ec1 nh\u1eefng th\u00e1ch th\u1ee9c m\u00e0 h\u1ecd ph\u1ea3i \u0111\u1ed1i m\u1eb7t, \u00e1p l\u1ef1c c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed7i th\u00e0nh vi\u00ean l\u00e0 kh\u00e1c nhau. \u0110i\u1ec1u n\u00e0y nh\u1eb1m c\u1ee7ng c\u1ed1 c\u00e1c gi\u00e1 tr\u1ecb c\u1ee7a s\u1ef1 \u0111\u1ed3ng c\u1ea3m, khi\u1ebfn nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c quan t\u00e2m v\u00e0 h\u1ecd s\u1ebd c\u1ed1 g\u1eafng l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9, c\u1ed1ng hi\u1ebfn h\u01a1n n\u1eefa cho t\u1ed5 ch\u1ee9c. <\/p>\n

M\u1eb7t kh\u00e1c, doanh nghi\u1ec7p kh\u00f4ng th\u1ec3 x\u00e2y d\u1ef1ng v\u0103n h\u00f3a cam k\u1ebft m\u00e0 kh\u00f4ng bi\u1ebft v\u1ec1 t\u00ednh c\u00e1ch v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a nh\u1eefng nh\u00e2n s\u1ef1 trong \u0111\u1ed9i ng\u0169 c\u1ee7a m\u00ecnh. C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o n\u00ean nh\u1eadn th\u1ee9c v\u1ec1 c\u00e1c c\u1ea5p \u0111\u1ed9 cam k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean trong c\u00f4ng ty m\u00ecnh m\u1ed9t c\u00e1ch kh\u00e1ch quan. Th\u00f4ng qua nh\u1eefng b\u00e0i \u0111\u00e1nh gi\u00e1, kh\u1ea3o s\u00e1t ho\u1eb7c th\u0103m d\u00f2 \u00fd ki\u1ebfn \u0111\u1ec3 c\u00f3 c\u01a1 h\u1ed9i xem x\u00e9t s\u1ef1 ph\u00f9 h\u1ee3p v\u1edbi c\u00f4ng vi\u1ec7c v\u00e0 c\u00f4ng ty c\u1ee7a m\u1ed7i c\u00e1 nh\u00e2n \u0111ang \u1edf m\u1ee9c \u0111\u1ed9 nh\u01b0 th\u1ebf n\u00e0o?<\/p>\n

\u0110\u1eb7c bi\u1ec7t, theo Anjali Chaudhry th\u00ec n\u00e2ng cao s\u1ef1 cam k\u1ebft trong t\u1ed5 ch\u1ee9c ph\u1ea3i \u1edf c\u1ea3 m\u1eb7t chi\u1ebfn l\u01b0\u1ee3c v\u00e0 chi\u1ebfn thu\u1eadt. Tr\u01b0\u1edbc khi c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o n\u1ed7 l\u1ef1c thay \u0111\u1ed5i v\u0103n h\u00f3a doanh nghi\u1ec7p, h\u1ecd ph\u1ea3i x\u00e1c \u0111\u1ecbnh y\u1ebfu t\u1ed1 n\u00e0o ph\u00f9 h\u1ee3p v\u1edbi v\u0103n h\u00f3a c\u00f4ng ty c\u1ee7a m\u00ecnh tr\u01b0\u1edbc. V\u0103n h\u00f3a ch\u00ednh l\u00e0 \u0111\u1eb7c \u0111i\u1ec3m \u0111\u1ed9c nh\u1ea5t gi\u00fap c\u00f4ng ty c\u1ee7ng c\u1ed1 gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i, x\u00e1c \u0111\u1ecbnh t\u1ea7m nh\u00ecn, s\u1ee9 m\u1ec7nh c\u1ee5 th\u1ec3 h\u01a1n. B\u00ean c\u1ea1nh \u0111\u00f3, nhi\u1ec7m v\u1ee5, k\u1ebf ho\u1ea1ch v\u00e0 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a c\u00f4ng ty c\u00f3 vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c x\u00e1c \u0111\u1ecbnh v\u0103n h\u00f3a doanh nghi\u1ec7p c\u00f3 th\u00fac \u0111\u1ea9y s\u1ef1 cam k\u1ebft hay kh\u00f4ng? <\/p>\n

\u0110\u1ec3 qu\u00e1 tr\u00ecnh thi\u1ebft l\u1eadp cam k\u1ebft di\u1ec5n ra hi\u1ec7u qu\u1ea3 h\u01a1n, qu\u1ea3n l\u00fd n\u00ean th\u01b0\u1eddng xuy\u00ean t\u00edch c\u1ef1c \u0111\u00e1nh gi\u00e1, t\u1ea1o B\u00e0i vi\u1ebft ghi nh\u1eadn<\/strong> nh\u1eefng th\u00e0nh vi\u00ean c\u00f3 th\u00e0nh t\u00edch t\u1ed1t tr\u01b0\u1edbc t\u1eadp th\u1ec3 \u0111\u1ed9i ng\u0169 ngay tr\u00ean Masterskills – c\u00f4ng c\u1ee5 giao ti\u1ebfp \u0111\u1ed9i nh\u00f3m v\u00e0 qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c to\u00e0n di\u1ec7n. \u0110i\u1ec1u n\u00e0y gi\u00fap cho nh\u00e2n s\u1ef1 c\u00f3 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9 v\u00e0 n\u00e2ng cao s\u1ef1 cam k\u1ebft v\u1edbi t\u1ed5 ch\u1ee9c c\u1ee7a m\u00ecnh. <\/p>\n

X\u00e2y d\u1ef1ng khung n\u0103ng l\u1ef1c <\/strong><\/p>\n

X\u00e2y d\u1ef1ng l\u1ea1i khung n\u0103ng l\u1ef1c c\u00f3 ngh\u0129a l\u00e0 \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c k\u1ef9 n\u0103ng cho nh\u00e2n vi\u00ean \u0111\u1ec3 n\u00e2ng cao chuy\u00ean m\u00f4n, t\u1eeb \u0111\u00f3 t\u1ea1o th\u00eam nhi\u1ec1u gi\u00e1 tr\u1ecb cho t\u1ed5 ch\u1ee9c. Chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 n\u00e2ng cao khung n\u0103ng l\u1ef1c cho \u0111\u1ed9i ng\u0169 ch\u00ednh l\u00e0 h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean x\u00e2y d\u1ef1ng m\u1ea1ng l\u01b0\u1edbi chuy\u00ean nghi\u1ec7p, c\u00f3 k\u1ebf ho\u1ea1ch b\u00e0i b\u1ea3n, quy tr\u00ecnh ph\u00e1t tri\u1ec3n r\u00f5 r\u00e0ng h\u01a1n. T\u1ea1i \u0111\u00e2y, nh\u00e2n s\u1ef1 c\u00f3 th\u1ec3 kh\u00e1m ph\u00e1 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 th\u00f4ng qua c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng v\u00e0 trung t\u00e2m \u0111\u00e0o t\u1ea1o theo t\u1eebng ng\u00e0nh ngh\u1ec1 c\u1ee5 th\u1ec3. <\/p>\n

Al Rosenbloom cho r\u1eb1ng, m\u1ea1ng l\u01b0\u1edbi n\u0103ng l\u1ef1c c\u00e1 nh\u00e2n c\u0169ng cung c\u1ea5p h\u1ed7 tr\u1ee3 v\u00e0 ph\u1ea3n h\u1ed3i cho c\u00e1c m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n chung c\u1ee7a doanh nghi\u1ec7p. Khi k\u1ebft h\u1ee3p l\u1ea1i v\u1edbi nhau, c\u00e1c m\u1ea1ng l\u01b0\u1edbi n\u00e0y \u0111\u00f3ng m\u1ed9t vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c x\u00e2y d\u1ef1ng n\u0103ng l\u1ef1c chung c\u1ee7a nh\u00e2n vi\u00ean th\u00f4ng qua vi\u1ec7c h\u1ed7 tr\u1ee3, ph\u1ea3n h\u1ed3i, t\u00e0i nguy\u00ean v\u00e0 th\u00f4ng tin m\u00e0 h\u1ecd s\u1ebd mang l\u1ea1i cho c\u00f4ng ty. \u0110i\u1ec1u n\u00e0y th\u00fac \u0111\u1ea9y c\u00e1c ph\u1ea3n \u1ee9ng \u0111\u1ed5i m\u1edbi v\u00e0 s\u00e1ng t\u1ea1o c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n

\u201cS\u1ebd c\u00f2n v\u00f4 s\u1ed1 nh\u1eefng th\u00e1ch th\u1ee9c \u0111\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p sau th\u1eddi gian d\u1ecbch b\u1ec7nh v\u1eeba r\u1ed3i v\u00e0 \u0111\u00e2y ch\u00ednh l\u00e0 th\u1eddi \u0111i\u1ec3m quan tr\u1ecdng \u0111\u1ec3 nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ee7ng c\u1ed1 tinh th\u1ea7n, k\u1ef9 n\u0103ng cho \u0111\u1ed9i ng\u0169 tr\u1edf n\u00ean chuy\u00ean nghi\u1ec7p, ph\u00e1t tri\u1ec3n h\u01a1n nh\u1eb1m chu\u1ea9n b\u1ecb cho cu\u1ed9c \u0111ua t\u1ea1o n\u00ean nh\u1eefng b\u1ee9t ph\u00e1 m\u1edbi khi th\u1ebf gi\u1edbi tr\u1edf l\u1ea1i b\u00ecnh th\u01b0\u1eddng\u201d, hai nh\u00e0 nghi\u00ean c\u1ee9u chia s\u1ebb. Ba chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a Anjali Chaudhry v\u00e0 Al Rosenbloom l\u00e0 nh\u1eefng gi\u1ea3i ph\u00e1p m\u00e0 c\u00e1c doanh nghi\u1ec7p n\u00ean c\u00e2n nh\u1eafc \u0111\u1ec3 s\u1edbm \u0111\u01b0a v\u00e0o th\u1ef1c hi\u1ec7n nh\u1eb1m t\u1ea1o c\u01a1 h\u1ed9i cho nh\u1eefng nh\u00e2n vi\u00ean \u0111ang ph\u00e1t tri\u1ec3n \u0111\u1ea1t \u0111\u01b0\u1ee3c n\u0103ng su\u1ea5t t\u1ed1t h\u01a1n trong giai \u0111o\u1ea1n m\u1edbi. B\u1eb1ng c\u00e1ch hi\u1ec7u ch\u1ec9nh l\u1ea1i k\u1ef3 v\u1ecdng, thi\u1ebft l\u1eadp l\u1ea1i cam k\u1ebft v\u00e0 x\u00e2y d\u1ef1ng l\u1ea1i khung n\u0103ng l\u1ef1c, doanh nghi\u1ec7p s\u1ebd nhanh ch\u00f3ng c\u1ee7ng c\u1ed1 t\u00e0i s\u1ea3n quan tr\u1ecdng nh\u1ea5t c\u1ee7a c\u00f4ng ty – l\u00e0 \u201cngu\u1ed3n nh\u00e2n l\u1ef1c v\u1eefng v\u00e0ng\u201d \u0111\u1ec3 v\u01b0\u1ee3t qua m\u1ecdi s\u1ef1 c\u1ed1, t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c t\u1eeb x\u00e3 h\u1ed9i hay th\u1ecb tr\u01b0\u1eddng. <\/p>\n

Qua nghi\u00ean c\u1ee9u c\u1ee7a gi\u00e1o s\u01b0 Anjali Chaudhry v\u00e0 ti\u1ebfn s\u0129 Al Rosenbloom c\u00f3 th\u1ec3 r\u00fat ra b\u00e0i h\u1ecdc s\u00e2u s\u1eafc cho c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd trong qu\u00e1 tr\u00ecnh c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c nh\u00e2n vi\u00ean \u0111\u1ec3 x\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 hi\u1ec7u su\u1ea5t cao khi th\u1ebf gi\u1edbi tr\u1edf v\u1ec1 tr\u1ea1ng th\u00e1i \u201cb\u00ecnh th\u01b0\u1eddng m\u1edbi\u201d. B\u00ean c\u1ea1nh nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p thay \u0111\u1ed5i khung n\u0103ng l\u1ef1c c\u1ee7a th\u00e0nh vi\u00ean, \u0111i\u1ec1u ch\u1ec9nh k\u1ef3 v\u1ecdng v\u00e0 thi\u1ebft l\u1eadp m\u1edbi nh\u1eefng cam k\u1ebft, nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u0169ng c\u00f3 th\u1ec3 \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 nh\u01b0 N\u1ec1n t\u1ea3ng giao ti\u1ebfp \u0111\u1ed9i nh\u00f3m cho doanh nghi\u1ec7p v\u00e0 t\u1ed5 ch\u1ee9c – Masterskills \u0111\u1ec3 truy\u1ec1n t\u1ea3i th\u00f4ng tin, t\u1ed5 ch\u1ee9c c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng tr\u1ef1c ti\u1ebfp cho \u0111\u1ed9i ng\u0169.<\/p>\n

B\u1eb1ng nh\u1eefng t\u00ednh n\u0103ng th\u00f4ng minh, th\u00e2n thi\u1ec7n tr\u00ean n\u1ec1n t\u1ea3ng Masterskills nh\u01b0: Th\u00f4ng b\u00e1o, B\u1ea3ng tin, Nh\u00f3m chung\u2026 l\u00e3nh \u0111\u1ea1o, qu\u1ea3n l\u00fd d\u1ec5 d\u00e0ng g\u1eedi th\u00f4ng tin \u0111\u1ebfn to\u00e0n b\u1ed9 nh\u00e2n vi\u00ean ch\u1ec9 trong v\u00e0i gi\u00e2y. B\u00ean c\u1ea1nh \u0111\u00f3, l\u00e3nh \u0111\u1ea1o v\u1edbi nh\u00e2n vi\u00ean c\u0169ng c\u00f3 th\u1ec3 ph\u1ea3n h\u1ed3i nhanh ch\u00f3ng h\u01a1n v\u1ec1 n\u1ed9i dung c\u00f4ng vi\u1ec7c, \u0111i\u1ec3m n\u00f3ng c\u1ea7n x\u1eed l\u00fd g\u1ea5p ngay c\u1ea3 khi \u0111i c\u00f4ng t\u00e1c \u1edf b\u1ea5t k\u1ef3 \u0111\u00e2u. Ngo\u00e0i ra, qu\u1ea3n l\u00fd d\u1ec5 d\u00e0ng tr\u01b0ng c\u1ea7u \u00fd ki\u1ebfn c\u1ee7a n\u1ed9i b\u1ed9 nh\u00e2n vi\u00ean qua t\u00ednh n\u0103ng Kh\u1ea3o s\u00e1t v\u1ec1 m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n, k\u1ef9 n\u0103ng mu\u1ed1n \u0111\u01b0\u1ee3c n\u00e2ng c\u1ea5p nh\u1eb1m bi\u1ebft \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng c\u1ee7a m\u1ed7i c\u00e1 nh\u00e2n. V\u1edbi Masterskills, c\u00e1c bu\u1ed5i \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng, training \u0111\u1ec3 ph\u1ed5 c\u1eadp ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n, thi\u1ebft l\u1eadp khung n\u0103ng l\u1ef1c m\u1edbi cho nh\u00e2n vi\u00ean s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nhanh ch\u00f3ng, \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng qua t\u00ednh n\u0103ng Zoom kh\u00f4ng gi\u1edbi h\u1ea1n. <\/strong> \u00a0<\/p>\n

88% kh\u00e1ch h\u00e0ng sau khi s\u1eed d\u1ee5ng Masterskills \u0111\u1ec1u kh\u1eb3ng \u0111\u1ecbnh: \u201cMasterskills h\u1ed7 tr\u1ee3 t\u1ed1i \u0111a cho doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n \u0111\u1ed9i ng\u0169 trong th\u1eddi gian d\u1ecbch b\u1ec7nh<\/strong>\u201d<\/em>, 92% kh\u00e1ch h\u00e0ng tr\u1ea3i nghi\u1ec7m Masterskills \u0111\u1ed3ng \u00fd r\u1eb1ng: \u201cMasterskills gi\u00fap t\u0103ng hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean g\u1ea5p 20% sau 2 th\u00e1ng \u00e1p d\u1ee5ng v\u00e0 x\u1eed l\u00fd nhanh ch\u00f3ng c\u00e1c \u0111i\u1ec3m n\u00f3ng khi t\u1ed5 ch\u1ee9c ph\u1ea3i l\u00e0m vi\u1ec7c t\u1eeb xa<\/strong>\u201d. <\/em><\/p>\n

Ti\u1ebfp n\u1ed1i nh\u1eefng th\u00e0nh c\u00f4ng c\u1ee7a n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 s\u1ed1 m\u1ed9t tr\u00ean th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam cung c\u1ea5p b\u1ed9 c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 giao ti\u1ebfp \u0111\u1ed9i nh\u00f3m v\u00e0 qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c to\u00e0n di\u1ec7n, v\u00e0o th\u00e1ng 9\/2021, Masterskills \u0111\u00e3 c\u00f3 c\u00fa b\u1eaft tay \u1ea5n t\u01b0\u1ee3ng v\u1edbi \u1ee9ng d\u1ee5ng h\u1ecdp nh\u00f3m s\u1ed1 m\u1ed9t th\u1ebf gi\u1edbi – Zoom v\u00e0 t\u00edch h\u1ee3p Zoom th\u00e0nh m\u1ed9t t\u00ednh n\u0103ng c\u00f3 s\u1eb5n tr\u00ean h\u1ec7 th\u1ed1ng. Hi\u1ec7n nay, Masterskills \u0111ang tri\u1ec3n khai ch\u01b0\u01a1ng tr\u00ecnh: T\u00e0i tr\u1ee3 100% t\u00e0i kho\u1ea3n Masterskills \u0111\u00e3 t\u00edch h\u1ee3p t\u00ednh n\u0103ng Zoom kh\u00f4ng gi\u1edbi h\u1ea1n cho 1000 doanh nghi\u1ec7p v\u00e0 t\u1ed5 ch\u1ee9c:<\/strong><\/p>\n

\u0110\u0103ng k\u00fd tham gia ch\u01b0\u01a1ng tr\u00ecnh T\u1ea0I \u0110\u00c2Y<\/strong> <\/strong><\/p>\n

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M\u1edbi \u0111\u00e2y, Masterskills \u0111\u00e3 chi\u1ebfn th\u1eafng H\u1ea1ng m\u1ee5c “S\u1ea3n ph\u1ea9m, Gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 s\u1ed1 ti\u00eau bi\u1ec3u<\/strong>” t\u1ea1i gi\u1ea3i th\u01b0\u1edfng Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 Vi\u1ec7t Nam (Viet Nam Digital Awards 2021).<\/strong><\/p>\n

Masterskills l\u00e0 s\u1ea3n ph\u1ea9m c\u1ee7a c\u00f4ng ty C\u1ed5 ph\u1ea7n C\u00f4ng ngh\u1ec7 Masterskills, tr\u1ef1c thu\u1ed9c t\u1eadp \u0111o\u00e0n C\u00f4ng ngh\u1ec7 G-Group. Masterskills \u0111\u00e3 \u0111\u01b0\u1ee3c h\u01a1n 100 doanh nghi\u1ec7p, t\u1eadp \u0111o\u00e0n l\u1edbn tin t\u01b0\u1edfng s\u1eed d\u1ee5ng nh\u01b0: F88, Yody, Beatvn, HSV Group, TechZones, Vitto,…<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Th\u1eddi k\u1ef3 h\u1eadu \u0111\u1ea1i d\u1ecbch, c\u00e1c doanh nghi\u1ec7p nhanh ch\u00f3ng l\u00ean k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n cho tr\u1ea1ng th\u00e1i \u201cb\u00ecnh th\u01b0\u1eddng m\u1edbi\u201d. Nhi\u1ec1u qu\u1ea3n l\u00fd v\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c \u0111ang gi\u1ea3i quy\u1ebft m\u1ed9t s\u1ed1 v\u1ea5n \u0111\u1ec1 tr\u01b0\u1edbc m\u1eaft v\u00e0 ng\u1eafn h\u1ea1n. M\u1ed9t trong nh\u1eefng b\u00e0i to\u00e1n l\u1edbn \u0111\u01b0\u1ee3c \u0111\u1eb7t ra l\u00e0: L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 gi\u1eef v\u1eefng \u0111\u1ed9ng l\u1ef1c, tinh th\u1ea7n v\u00e0 n\u00e2ng cao n\u0103ng su\u1ea5t cho \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean trong qu\u00e1 tr\u00ecnh tr\u1edf l\u1ea1i \u201cb\u00ecnh th\u01b0\u1eddng m\u1edbi\u201d?<\/strong><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[450],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37090"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37090"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37090\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37090"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37090"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37090"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}