{"id":37099,"date":"2023-12-08T22:26:18","date_gmt":"2023-12-08T22:26:18","guid":{"rendered":"https:\/\/masterskills.org\/blog\/chien-luoc-thuc-day-tinh-than-lam-viec-nhom-hieu-qua-cua-google.html"},"modified":"2023-12-10T22:43:50","modified_gmt":"2023-12-10T22:43:50","slug":"chien-luoc-thuc-day-tinh-than-lam-viec-nhom-hieu-qua-cua-google","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/chien-luoc-thuc-day-tinh-than-lam-viec-nhom-hieu-qua-cua-google.html","title":{"rendered":"Chi\u1ebfn l\u01b0\u1ee3c th\u00fac \u0111\u1ea9y tinh th\u1ea7n l\u00e0m vi\u1ec7c nh\u00f3m hi\u1ec7u qu\u1ea3 c\u1ee7a Google"},"content":{"rendered":"
\n

\u201cL\u00e0m vi\u1ec7c nh\u00f3m hi\u1ec7u qu\u1ea3\u201d lu\u00f4n l\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng c\u1ee5 h\u1eefu hi\u1ec7u nh\u1ea5t \u0111\u1ec3 qu\u1ea3n l\u00fd v\u00e0 n\u00e2ng cao n\u0103ng su\u1ea5t c\u00f4ng vi\u1ec7c nh\u1eb1m <\/em><\/strong>t\u1ea1o n\u00ean th\u00e0nh c\u00f4ng cho doanh nghi\u1ec7p<\/strong><\/em>. M\u1ed9t c\u00f4ng ty s\u1ebd kh\u00f3 t\u1ea1o n\u00ean th\u00e0nh c\u00f4ng n\u1ebfu m\u1ed7i c\u00e1 nh\u00e2n trong t\u1eebng b\u1ed9 ph\u1eadn, ph\u00f2ng ban kh\u00f4ng c\u00f3 k\u1ebft n\u1ed1i, ph\u1ed1i h\u1ee3p \u0111\u1ec3 l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3, c\u00f9ng th\u1ef1c hi\u1ec7n c\u00e1c m\u1ee5c ti\u00eau chung. <\/em><\/strong><\/p>\n

\u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao g\u00e3 kh\u1ed5ng l\u1ed3 Google \u0111\u00e3 d\u00e0y c\u00f4ng nghi\u00ean c\u1ee9u trong nhi\u1ec1u n\u0103m \u0111\u1ec3 t\u1ea1o n\u00ean chi\u1ebfn l\u01b0\u1ee3c l\u00e0m vi\u1ec7c nh\u00f3m hi\u1ec7u qu\u1ea3 cho \u0111\u1ed9i ng\u0169 c\u1ee7a m\u00ecnh. H\u00e3y c\u00f9ng Masterskills<\/strong> t\u00ecm hi\u1ec3u b\u00ed quy\u1ebft t\u1ea1o n\u00ean th\u00e0nh c\u00f4ng trong qu\u1ea3n l\u00fd \u0111\u1ed9i nh\u00f3m c\u1ee7a t\u1ed5 ch\u1ee9c to l\u1edbn n\u00e0y nh\u00e9!<\/p>\n

Ng\u00e0y nay, nhi\u1ec1u t\u1ed5 ch\u1ee9c \u0111\u00e3 nh\u1eadn ra r\u1eb1ng vi\u1ec7c c\u1ea3i thi\u1ec7n t\u1eebng nh\u00e2n s\u1ef1 – \u0111i\u1ec1u \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 \u201ct\u1ed1i \u01b0u h\u00f3a n\u0103ng l\u1ef1c c\u00e1 nh\u00e2n\u201d v\u1eabn l\u00e0 ch\u01b0a \u0111\u1ee7 \u0111\u1ec3 doanh nghi\u1ec7p h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng. Khi m\u00e0 ng\u00e0nh th\u01b0\u01a1ng m\u1ea1i ng\u00e0y c\u00e0ng ch\u1ecbu \u1ea3nh h\u01b0\u1edfng c\u1ee7a to\u00e0n c\u1ea7u ho\u00e1 v\u00e0 tr\u1edf n\u00ean ph\u1ee9c t\u1ea1p, k\u1ebft qu\u1ea3 c\u1ee7a s\u1ef1 ph\u1ed1i h\u1ee3p gi\u1eefa c\u00e1c nh\u00f3m ho\u1eb7c b\u1ed9 ph\u1eadn trong m\u1ed9t c\u00f4ng ty d\u1ea7n tr\u1edf n\u00ean quan tr\u1ecdng h\u01a1n.<\/p>\n

M\u1ed9t nghi\u00ean c\u1ee9u \u0111\u01b0\u1ee3c chia s\u1ebb tr\u00ean t\u1ea1p ch\u00ed The Harvard Business cho r\u1eb1ng: \u201cTh\u1eddi gian d\u00e0nh cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng nh\u00f3m c\u1ee7a c\u1ea3 c\u1ea5p \u0111\u1ed9 qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean \u0111\u00e3 t\u0103ng h\u01a1n 50% trong 2 th\u1eadp k\u1ef7 v\u1eeba qua. \u1ede nhi\u1ec1u c\u00f4ng ty, 3\/4 th\u1eddi gian c\u1ee7a m\u1ed9t nh\u00e2n s\u1ef1 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 giao ti\u1ebfp, l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c \u0111\u1ed3ng nghi\u1ec7p\u201d.<\/em><\/p>\n

C\u00e1c k\u1ef9 s\u01b0 ph\u1ea7n m\u1ec1m t\u1ea1i thung l\u0169ng Silicon th\u01b0\u1eddng \u0111\u01b0\u1ee3c kh\u00edch l\u1ec7 l\u00e0m vi\u1ec7c c\u00f9ng nhau v\u00ec k\u1ebft qu\u1ea3 \u0111\u01b0\u1ee3c t\u1ea1o ra t\u1eeb teamwork cho hi\u1ec7u \u1ee9ng t\u00edch c\u1ef1c, ch\u1ea5t l\u01b0\u1ee3ng h\u01a1n so v\u1edbi khi c\u00e1c th\u00e0nh vi\u00ean ho\u1ea1t \u0111\u1ed9ng \u0111\u01a1n l\u1ebb. Nghi\u00ean c\u1ee9u cho th\u1ea5y vi\u1ec7c c\u00e1c k\u1ef9 s\u01b0 \u1edf \u0111\u00e2y ho\u1ea1t \u0111\u1ed9ng \u0111\u1ed9i nh\u00f3m gi\u00fap x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c c\u00e1c l\u1ed7i m\u1ed9t c\u00e1ch nhanh ch\u00f3ng \u0111\u1ed3ng th\u1eddi t\u00ecm ra gi\u1ea3i ph\u00e1p t\u1ed1t h\u01a1n cho m\u1ecdi v\u1ea5n \u0111\u1ec1. Kh\u00f4ng ch\u1ec9 v\u1eady, nghi\u00ean c\u1ee9u c\u0169ng ch\u1ec9 ra r\u1eb1ng nh\u1eefng c\u00e1 nh\u00e2n l\u00e0m vi\u1ec7c trong nh\u00f3m \u0111\u1ea1t k\u1ebft qu\u1ea3 trung b\u00ecnh t\u1ed1t h\u01a1n v\u00e0 c\u00f3 s\u1ef1 tho\u1ea3i m\u00e1i cao h\u01a1n v\u1edbi c\u00f4ng vi\u1ec7c.<\/p>\n

Chi\u1ebfn l\u01b0\u1ee3c x\u00e2y d\u1ef1ng nh\u00f3m l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 c\u1ee7a g\u00e3 kh\u1ed5ng l\u1ed3 Google<\/h2>\n

Theo Duke Corporate Education chia s\u1ebb: \u201cM\u1ed9t t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u1ea1o th\u00e0nh t\u1eeb c\u00e1c nh\u00f3m kh\u00e1c nhau gi\u1ed1ng nh\u01b0 c\u00e1c b\u1ed9 ph\u1eadn, ph\u00f2ng ban kh\u00e1c nhau t\u00f9y thu\u1ed9c v\u00e0o s\u1ef1 ph\u00e2n t\u00e1ch ch\u1ee9c n\u0103ng v\u00e0 m\u1ee9c \u0111\u1ed9 \u0111a d\u1ea1ng. Khi c\u00e1c nh\u00f3m ph\u1ed1i h\u1ee3p c\u00f9ng nhau th\u1ea3o lu\u1eadn, trao \u0111\u1ed5i, vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh tr\u1edf n\u00ean hi\u1ec7u qu\u1ea3 h\u01a1n v\u00ec m\u1ed7i \u00fd ki\u1ebfn \u200b\u200bkh\u00e1c nhau s\u1ebd \u0111\u01b0\u1ee3c t\u1eadp h\u1ee3p l\u1ea1i \u0111\u1ec3 h\u01b0\u1edbng \u0111\u1ebfn m\u1ee5c \u0111\u00edch chung nh\u1ea5t\u201d. <\/em><\/p>\n

Google l\u00e0 m\u1ed9t trong nh\u1eefng t\u1ed5 ch\u1ee9c n\u1ed5i ti\u1ebfng th\u1ebf gi\u1edbi quan t\u00e2m t\u1edbi vi\u1ec7c c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c c\u1ee7a \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean v\u00e0 \u0111\u00e3 nghi\u00ean c\u1ee9u th\u00e0nh c\u00f4ng c\u00e1ch x\u00e2y d\u1ef1ng \u201c\u0111\u1ed9i nh\u00f3m ho\u00e0n h\u1ea3o\u201d. Trong th\u1eadp k\u1ef7 v\u1eeba qua, g\u00e3 kh\u1ed5ng l\u1ed3 c\u00f4ng ngh\u1ec7 n\u00e0y \u0111\u00e3 d\u00e0nh h\u00e0ng tri\u1ec7u \u0111\u00f4 la \u0111\u1ec3 \u0111o l\u01b0\u1eddng t\u1eebng y\u1ebfu t\u1ed1 trong \u0111\u1eddi s\u1ed1ng nh\u00e2n vi\u00ean, qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng, c\u00f4ng t\u00e1c…<\/p>\n

B\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 c\u1ee7a Google \u0111\u00e3 \u0111o l\u01b0\u1eddng t\u1eeb nh\u1eefng v\u1ea5n \u0111\u1ec1 th\u01b0\u1eddng nh\u1eadt nh\u1ea5t nh\u01b0: C\u00e1c th\u00e0nh vi\u00ean trong m\u1ed9t nh\u00f3m, m\u1ed9t b\u1ed9 ph\u1eadn c\u00f3 th\u01b0\u1eddng t\u1ed5 ch\u1ee9c \u0103n, u\u1ed1ng, ho\u1ea1t \u0111\u1ed9ng nh\u00f3m c\u00f9ng nhau kh\u00f4ng? hay \u0111\u00e2u l\u00e0 t\u00ednh c\u00e1ch th\u01b0\u1eddng th\u1ea5y \u1edf nh\u1eefng qu\u1ea3n l\u00fd gi\u1ecfi nh\u1ea5t? Nh\u00e2n vi\u00ean c\u00f9ng ph\u00f2ng ban s\u1ebd giao ti\u1ebfp v\u1edbi nhau nh\u01b0 th\u1ebf n\u00e0o?…<\/p>\n

Theo c\u00e1c chuy\u00ean gia c\u1ee7a Google cho bi\u1ebft: \u201cQuan ni\u1ec7m th\u01b0\u1eddng th\u1ea5y \u1edf c\u00e1c qu\u1ea3n l\u00fd c\u1ea5p cao l\u00e0 \u0111\u1ed9i ng\u0169 gi\u1ecfi nh\u1ea5t s\u1ebd \u0111\u1ebfn t\u1eeb t\u1eadp h\u1ee3p nh\u1eefng ng\u01b0\u1eddi gi\u1ecfi nh\u1ea5t hay gi\u1ea3 thuy\u1ebft v\u1ec1 vi\u1ec7c nh\u00f3m ng\u01b0\u1eddi h\u01b0\u1edbng n\u1ed9i l\u00e0m vi\u1ec7c c\u00f9ng nhau s\u1ebd t\u1ea1o ra hi\u1ec7u \u1ee9ng v\u00e0 k\u1ebft qu\u1ea3 t\u1ed1t h\u01a1n. N\u0103m 2012, \u00f4ng l\u1edbn Google tri\u1ec3n khai m\u1ed9t d\u1ef1 \u00e1n m\u1edbi v\u1edbi t\u00ean g\u1ecdi \u201cD\u1ef1 \u00e1n Aristotle”,<\/em> nghi\u00ean c\u1ee9u h\u00e0ng tr\u0103m nh\u00f3m nh\u00e2n s\u1ef1 c\u1ee7a Google \u0111\u1ec3 t\u00ecm l\u1eddi gi\u1ea3i \u0111\u00e1p cho c\u00e2u h\u1ecfi t\u1ea1i sao m\u1ed9t s\u1ed1 nh\u00f3m th\u00e0nh c\u00f4ng c\u00f2n m\u1ed9t s\u1ed1 l\u1ea1i \u0111i v\u00e0o b\u1ebf t\u1eafc?<\/p>\n

D\u1ef1 \u00e1n Aristotle v\u00e0 m\u1ed9t s\u1ed1 ti\u00eau ch\u00ed \u0111\u1ec3 th\u00fac \u0111\u1ea9y tinh th\u1ea7n \u201cl\u00e0m vi\u1ec7c nh\u00f3m”<\/h3>\n

C\u00e1c ti\u00eau ch\u00ed \u0111\u01b0\u1ee3c b\u1ed9 ph\u1eadn nghi\u00ean c\u1ee9u con ng\u01b0\u1eddi c\u1ee7a Google \u0111\u01b0a ra \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 m\u1ed9t nh\u00f3m l\u00e0m vi\u1ec7c theo d\u1ef1 \u00e1n Aristotle:<\/p>\n

1. Kh\u1ea3 n\u0103ng \u0111i\u1ec1u h\u00e0nh c\u1ee7a nh\u00f3m.<\/p>\n

2. \u0110\u00e1nh gi\u00e1 v\u1ec1 tr\u01b0\u1edfng nh\u00f3m.<\/p>\n

3. \u0110\u00e1nh gi\u00e1 v\u1ec1 c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m.<\/p>\n

4. Hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c t\u1eebng qu\u00fd.<\/p>\n

\u0110\u1ed9i ng\u0169 nghi\u00ean c\u1ee9u c\u1ee7a Google \u0111\u00e3 t\u1ed5ng k\u1ebft v\u00e0 kh\u1eb3ng \u0111\u1ecbnh: \u201cY\u1ebfu t\u1ed1 th\u1ef1c s\u1ef1 quan tr\u1ecdng trong l\u00e0m vi\u1ec7c nh\u00f3m ch\u1ee7 y\u1ebfu n\u1eb1m \u1edf c\u00e1ch l\u00e0m vi\u1ec7c c\u1ee7a m\u1ed7i th\u00e0nh vi\u00ean trong team\u201d. <\/em>\u0110\u1ec3 d\u1ec5 d\u00e0ng ph\u00e2n bi\u1ec7t gi\u1eefa m\u1ed9t nh\u00f3m ho\u1ea1t \u0111\u1ed9ng \u201ct\u1ed1t\u201d so v\u1edbi c\u00e1c nh\u00f3m c\u00f2n l\u1ea1i ch\u00ednh l\u00e0 c\u00e1ch \u0111\u1ec3 c\u00e1c th\u00e0nh vi\u00ean trong m\u1ed9t nh\u00f3m th\u1ec3 hi\u1ec7n s\u1ef1 g\u1eafn k\u1ebft, ph\u1ed1i h\u1ee3p v\u1edbi nhau.<\/p>\n

Google cho r\u1eb1ng, y\u1ebfu t\u1ed1 thi\u1ebft y\u1ebfu trong vi\u1ec7c c\u1ea3i thi\u1ec7n tinh th\u1ea7n l\u00e0m vi\u1ec7c nh\u00f3m<\/strong> c\u1ea7n c\u00f3 ch\u00ednh l\u00e0 \u201cs\u1ef1 tin t\u01b0\u1edfng\u201d v\u00e0 h\u1ecd m\u00f4 t\u1ea3 t\u00ednh ch\u1ea5t n\u00e0y nh\u01b0 sau: \u201cTrong m\u1ed9t nh\u00f3m l\u00e0m vi\u1ec7c c\u00e1c th\u00e0nh vi\u00ean \u0111\u1ec1u c\u1ea7n tin t\u01b0\u1edfng l\u1eabn nhau hay g\u1ecdi l\u00e0 c\u00f3 t\u00e2m l\u00fd an to\u00e0n cao, \u0111\u1ed3ng nghi\u1ec7p c\u1ea3m th\u1ea5y an to\u00e0n khi ch\u1ea5p nh\u1eadn nh\u1eefng r\u1ee7i ro xung quanh”.<\/em><\/p>\n

\u0110i\u1ec1u n\u00e0y nghe c\u00f3 v\u1ebb \u0111\u01a1n gi\u1ea3n, nh\u01b0ng vi\u1ec7c x\u00e2y d\u1ef1ng s\u1ef1 tin t\u01b0\u1edfng gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t vi\u1ec7c d\u1ec5 d\u00e0ng. V\u00ed d\u1ee5, m\u1ed9t nh\u00f3m ch\u1ec9 c\u00f3 n\u0103m ng\u01b0\u1eddi mang theo nh\u1eefng quan \u0111i\u1ec3m, phong c\u00e1ch l\u00e0m vi\u1ec7c v\u00e0 \u00fd t\u01b0\u1edfng kh\u00e1c nhau th\u00ec l\u00e0m th\u1ebf n\u00e0o h\u1ecd c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau chung, th\u1ed1ng nh\u1ea5t \u00fd t\u01b0\u1edfng v\u00e0 ho\u00e0n th\u00e0nh \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch kh\u00e1ch quan nh\u1ea5t?<\/p>\n

C\u0103n c\u1ee9 t\u1eeb lu\u1eadn \u0111i\u1ec3m \u0111\u00f3, c\u00e1c nh\u00e0 nghi\u00ean c\u1ee9u c\u1ee7a Google \u0111\u00e3 d\u1ef1a tr\u00ean s\u1ef1 an to\u00e0n t\u00e2m l\u00fd v\u00e0 ni\u1ec1m tin \u0111\u1ec3 l\u00e0m c\u00e1c kh\u1ea3o s\u00e1t ti\u1ebfp theo. H\u1ecd ch\u1ec9 ra nh\u1eefng \u0111\u1eb7c t\u00ednh thi\u1ebft y\u1ebfu cho s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t nh\u00f3m, c\u00f3 nh\u1eefng h\u00e0nh vi quan tr\u1ecdng kh\u00e1c nh\u01b0 \u201cNh\u00f3m \u0111\u00f3 c\u00f3 m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng tr\u01b0\u1edbc khi \u0111i v\u00e0o m\u1ed9t ho\u1ea1t \u0111\u1ed9ng c\u1ee5 th\u1ec3\u201d v\u00e0 \u201ct\u1ea1o ra m\u1ed9t n\u00e9t v\u0103n h\u00f3a c\u1ee7a s\u1ef1 \u0111\u1ed9c l\u1eadp, ch\u1ee7 \u0111\u1ed9ng, linh ho\u1ea1t\u201d gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean trong team.<\/p>\n

Nh\u01b0ng nh\u1eefng d\u1eef li\u1ec7u c\u1ee7a Google thu \u0111\u01b0\u1ee3c sau r\u1ea5t nhi\u1ec1u b\u00e1o c\u00e1o t\u1ed5ng k\u1ebft v\u1eabn kh\u1eb3ng \u0111\u1ecbnh: s\u1ef1 an to\u00e0n t\u00e2m l\u00fd, ni\u1ec1m tin c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean trong m\u1ed9t nh\u00f3m d\u00e0nh cho nhau v\u1eabn ch\u00ednh l\u00e0 y\u1ebfu t\u1ed1 m\u1ea5u ch\u1ed1t \u0111\u1ec3 t\u1ea1o n\u00ean m\u1ed9t nh\u00f3m l\u00e0m vi\u1ec7c ho\u00e0n h\u1ea3o \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p. Trong d\u1ef1 \u00e1n \u201cAristotle\u201d nghi\u00ean c\u1ee9u v\u1ec1 c\u00e1ch t\u1ea1o ra giao ti\u1ebfp, ni\u1ec1m tin \u0111\u1ec3 th\u00fac \u0111\u1ea9y hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c nh\u00f3m, Google l\u1ef1a ch\u1ecdn trong 51000 nh\u00e2n vi\u00ean tham kh\u1ea3o kh\u1ea3o s\u00e1t v\u00e0 ph\u1ecfng v\u1ea5n, ph\u00e2n t\u00edch s\u1ed1 li\u1ec7u trong g\u1ea7n 3 n\u0103m.<\/p>\n

C\u00f3 th\u1ec3 b\u1ea1n ch\u01b0a bi\u1ebft: Nguy\u00ean t\u1eafc v\u00e0ng trong qu\u1ea3n tr\u1ecb nh\u00e2n vi\u00ean<\/strong><\/p>\n

M\u1ed9t qu\u1ea3n l\u00fd nh\u1ecf t\u1ea1i Google c\u00f3 t\u00ean Matt Sakaguchi chia s\u1ebb trong qu\u00e1 tr\u00ecnh tham gia kh\u1ea3o s\u00e1t d\u1ef1 \u00e1n Aristotle \u0111\u00e3 gi\u00fap c\u00e1c nh\u00e0 nghi\u00ean c\u1ee9u t\u00ecm \u0111\u01b0\u1ee3c m\u1ed9t ph\u1ea7n c\u1ee7a l\u1eddi gi\u1ea3i r\u1eb1ng: \u201cKh\u00f4ng c\u00f3 nh\u00e2n vi\u00ean n\u00e0o mu\u1ed1n b\u1ecf m\u1ed9t ph\u1ea7n nh\u00e2n c\u00e1ch v\u00e0 cu\u1ed9c s\u1ed1ng ri\u00eang c\u1ee7a h\u1ecd \u1edf nh\u00e0. \u0110\u1ec3 th\u1ef1c s\u1ef1 hi\u1ec7n di\u1ec7n \u1edf n\u01a1i l\u00e0m vi\u1ec7c, \u0111\u1ec3 c\u1ea3m th\u1ea5y an to\u00e0n v\u1ec1 t\u00e2m l\u00fd, ch\u00fang ta ph\u1ea3i bi\u1ebft r\u1eb1ng ch\u00fang ta \u0111\u01b0\u1ee3c \u0111\u1ee7 t\u1ef1 do, \u0111\u1ec3 \u0111\u00f4i khi c\u00f3 th\u1ec3 chia s\u1ebb nh\u1eefng \u0111i\u1ec1u l\u00e0m ch\u00fang ta s\u1ee3 h\u00e3i m\u00e0 kh\u00f4ng s\u1ee3 b\u1ecb \u0111\u00e1nh gi\u00e1. <\/em><\/p>\n

Ch\u00fang ta c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c n\u00f3i v\u1ec1 nh\u1eefng \u0111i\u1ec1u l\u00e0m ch\u00fang ta th\u1ea5y bu\u1ed3n b\u00e3, c\u00f3 nh\u1eefng cu\u1ed9c h\u1ed9i tho\u1ea1i d\u00f9 kh\u00f3 kh\u0103n nh\u01b0ng c\u1ea7n thi\u1ebft v\u1edbi \u0111\u1ed3ng nghi\u1ec7p \u0111ang l\u00e0m ch\u00fang ta kh\u00f4ng tho\u1ea3i m\u00e1i, gi\u1eadn gi\u1eef, \u00e1p l\u1ef1c. Ch\u00fang ta kh\u00f4ng th\u1ec3 ch\u1ec9 t\u1eadp trung v\u00e0o t\u00ednh hi\u1ec7u su\u1ea5t. <\/em><\/p>\n

Thay v\u00e0o \u0111\u00f3, khi m\u00e0 ch\u00fang ta b\u1eaft \u0111\u1ea7u bu\u1ed5i s\u00e1ng b\u1eb1ng vi\u1ec7c h\u1ee3p t\u00e1c v\u1edbi m\u1ed9t nh\u00f3m k\u1ef9 s\u01b0 r\u1ed3i g\u1eedi mail cho \u0111\u1ed9i marketing hay nh\u1ea3y v\u00e0o m\u1ed9t cu\u1ed9c g\u1ecdi nh\u00f3m, ch\u00fang ta s\u1ebd mu\u1ed1n bi\u1ebft r\u1eb1ng nh\u1eefng ng\u01b0\u1eddi n\u00e0y th\u1ef1c s\u1ef1 \u0111ang l\u1eafng nghe ch\u00fang ta n\u00f3i, chia s\u1ebb v\u00e0 ph\u1ed1i h\u1ee3p \u0111\u1ec3 t\u1ea1o ra k\u1ebft qu\u1ea3. Ch\u00fang ta mu\u1ed1n bi\u1ebft r\u1eb1ng: C\u00f4ng vi\u1ec7c l\u00e0 \u0111i\u1ec1u g\u00ec \u0111\u00f3 \u00fd ngh\u0129a h\u01a1n chuy\u1ec7n \u0111\u01a1n thu\u1ea7n l\u00e0m c\u00f4ng \u0103n l\u01b0\u01a1ng\u201d. <\/em><\/p>\n

Giao ti\u1ebfp v\u00e0 b\u00ed quy\u1ebft gi\u00fap g\u1eafn k\u1ebft \u0111\u1ed9i nh\u00f3m<\/h3>\n

Google \u0111\u00e3 r\u00fat ra b\u00e0i h\u1ecdc trong vi\u1ec7c nghi\u00ean c\u1ee9u v\u1ec1 l\u00e0m vi\u1ec7c nh\u00f3m hi\u1ec7u qu\u1ea3 c\u1ee7a m\u00ecnh \u0111\u00f3 l\u00e0: \u201cTh\u00fac \u0111\u1ea9y c\u00e1c cu\u1ed9c t\u00e2m s\u1ef1, trao \u0111\u1ed5i, giao ti\u1ebfp, t\u01b0\u01a1ng t\u00e1c v\u00e0 th\u1ea3o lu\u1eadn v\u1ec1 ti\u00eau chu\u1ea9n nh\u00f3m gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean, nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u1ec3 s\u1ebd kh\u00f4ng tho\u1ea3i m\u00e1i khi ph\u1ea3i n\u00f3i h\u1ecd c\u1ea3m th\u1ea5y nh\u01b0 th\u1ebf n\u00e0o? B\u1eb1ng vi\u1ec7c \u0111\u1eb7t nh\u1eefng y\u1ebfu t\u1ed1 nh\u01b0 s\u1ef1 \u0111\u1ed3ng c\u1ea3m v\u00e0 nh\u1ea1y c\u1ea3m v\u00e0o c\u00e1c \u0111\u00e1nh gi\u00e1 s\u1ed1 li\u1ec7u, v\u1ea5n \u0111\u1ec1 s\u1ebd tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n \u0111\u1ec3 th\u1ea3o lu\u1eadn\u201d.<\/em><\/p>\n

Google v\u1eabn \u0111ang trong h\u00e0nh tr\u00ecnh x\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 ho\u00e0n h\u1ea3o c\u1ee7a h\u1ecd, m\u00e0 m\u1ea5u ch\u1ed1t trong \u0111\u00f3 l\u00e0 t\u00ecm ra c\u00e1ch \u0111\u1ec3 t\u1ea1o ra s\u1ef1 an to\u00e0n t\u00e2m l\u00fd, t\u1ea1o d\u1ef1ng ni\u1ec1m tin gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m m\u1ed9t c\u00e1ch nhanh ch\u00f3ng h\u01a1n, t\u1ed1t h\u01a1n v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n

D\u1ef1 \u00e1n Aristotle c\u1ee7a Google ch\u00ednh l\u00e0 l\u1eddi nh\u1eafc nh\u1edf khi c\u00e1c c\u00f4ng ty c\u1ed1 g\u1eafng t\u1ed1i \u01b0u ho\u00e1 m\u1ecdi th\u1ee9 l\u1ea1i r\u1ea5t d\u1ec5 qu\u00ean \u0111i th\u00e0nh c\u00f4ng c\u1ee7a l\u00e0m vi\u1ec7c nh\u00f3m th\u01b0\u1eddng \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng tr\u00ean kinh nghi\u1ec7m nh\u01b0 nh\u1eefng vi\u1ec7c \u0111\u01a1n gi\u1ea3n: \u201cH\u00ecnh th\u1ee9c giao ti\u1ebfp c\u1ee7a \u0111\u1ed9i ng\u0169, s\u1ef1 t\u01b0\u01a1ng t\u00e1c c\u00f3 di\u1ec5n ra th\u01b0\u1eddng xuy\u00ean? V\u1ea5n \u0111\u1ec1 trao \u0111\u1ed5i \u0111\u1ec3 k\u1ebft n\u1ed1i gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean c\u00f3 tr\u00f4i ch\u1ea3y? V\u00e0 m\u1ed1i quan h\u1ec7 \u0111\u1ed3ng nghi\u1ec7p trong m\u1ed9t nh\u00f3m \u0111ang nh\u01b0 th\u1ebf n\u00e0o?\u201d<\/em>\u2026 \u0110\u00e2y l\u00e0 nh\u1eefng \u0111i\u1ec1u m\u00e0 r\u00f5 r\u00e0ng \u1edf v\u1ecb tr\u00ed l\u00e3nh \u0111\u1ea1o hay qu\u1ea3n l\u00fd d\u00f9 \u0111\u00f4i l\u00fac r\u1ea5t mu\u1ed1n nh\u01b0ng c\u0169ng kh\u00f4ng th\u1ec3 \u201ct\u1ed1i \u01b0u\u201d \u0111\u01b0\u1ee3c.<\/p>\n

Qua d\u1ef1 \u00e1n nghi\u00ean c\u1ee9u c\u1ee7a Google c\u00f3 th\u1ec3 th\u1ea5y r\u1eb1ng, vi\u1ec7c c\u1ed5 v\u0169, c\u1ea3i thi\u1ec7n s\u1ef1 giao ti\u1ebfp gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean trong l\u00e0m vi\u1ec7c nh\u00f3m v\u00e0 ph\u00e1t tri\u1ec3n m\u1ed1i li\u00ean k\u1ebft gi\u1eefa m\u1ecdi ng\u01b0\u1eddi l\u00e0 m\u1ed9t v\u1ea5n \u0111\u1ec1 quan tr\u1ecdng c\u1ea7n \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c x\u00e1c \u0111\u1ecbnh, l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 tri\u1ec3n khai theo l\u1ed9 tr\u00ecnh c\u1ee5 th\u1ec3, l\u00e2u d\u00e0i.<\/p>\n

C\u00f4ng c\u1ee5 giao ti\u1ebfp \u0111\u1ed9i nh\u00f3m v\u00e0 qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c to\u00e0n di\u1ec7n – Masterskills<\/strong> mang \u0111\u1ebfn gi\u1ea3i ph\u00e1p ho\u00e0n h\u1ea3o gi\u00fap t\u1ed5 ch\u1ee9c c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c, giao ti\u1ebfp gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m nh\u1eb1m n\u00e2ng cao hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c, ph\u00e1t tri\u1ec3n c\u00e1c ho\u1ea1t \u0111\u1ed9ng truy\u1ec1n th\u00f4ng n\u1ed9i b\u1ed9 t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y x\u00e2y d\u1ef1ng v\u0103n h\u00f3a doanh nghi\u1ec7p b\u1ec1n v\u1eefng:<\/p>\n

96% kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd r\u1eb1ng: \u201cMasterskills h\u1ed7 tr\u1ee3 r\u1ea5t nhi\u1ec1u trong vi\u1ec7c th\u00fac \u0111\u1ea9y t\u01b0\u01a1ng t\u00e1c gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean, n\u00e2ng cao hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c \u0111\u1ed9i nh\u00f3m, x\u00e2y d\u1ef1ng v\u0103n h\u00f3a doanh nghi\u1ec7p v\u00e0 g\u1eafn k\u1ebft \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1\u201d, 89% kh\u00e1ch h\u00e0ng sau khi tr\u1ea3i nghi\u1ec7m Masterskills \u0111\u00e3 kh\u1eb3ng \u0111\u1ecbnh: \u201cMasterskills th\u00fac \u0111\u1ea9y c\u00e1c ho\u1ea1t \u0111\u1ed9ng trao \u0111\u1ed5i, l\u00e0m vi\u1ec7c nh\u00f3m hi\u1ec7u qu\u1ea3\u201d.<\/p>\n

Ngo\u00e0i ra, sau c\u00fa b\u1eaft tay \u1ea5n t\u01b0\u1ee3ng v\u1edbi \u1ee9ng d\u1ee5ng h\u1ecdp nh\u00f3m s\u1ed1 m\u1ed9t th\u1ebf gi\u1edbi – Zoom, Masterskills \u0111\u00e3 t\u00edch h\u1ee3p Zoom th\u00e0nh m\u1ed9t t\u00ednh n\u0103ng c\u00f3 s\u1eb5n tr\u00ean h\u1ec7 th\u1ed1ng. Hi\u1ec7n nay, Masterskills \u0111ang tri\u1ec3n khai ch\u01b0\u01a1ng tr\u00ecnh: T\u00e0i tr\u1ee3 100% t\u00e0i kho\u1ea3n Masterskills \u0111\u00e3 t\u00edch h\u1ee3p t\u00ednh n\u0103ng Zoom kh\u00f4ng gi\u1edbi h\u1ea1n cho 1000 doanh nghi\u1ec7p v\u00e0 t\u1ed5 ch\u1ee9c<\/strong>:<\/p>\n

Masterskills l\u00e0 s\u1ea3n ph\u1ea9m c\u1ee7a c\u00f4ng ty C\u1ed5 ph\u1ea7n C\u00f4ng ngh\u1ec7 Masterskills, tr\u1ef1c thu\u1ed9c t\u1eadp \u0111o\u00e0n C\u00f4ng ngh\u1ec7 G-Group. Masterskills \u0111\u00e3 \u0111\u01b0\u1ee3c h\u01a1n 100 doanh nghi\u1ec7p, t\u1eadp \u0111o\u00e0n l\u1edbn tin t\u01b0\u1edfng s\u1eed d\u1ee5ng nh\u01b0: F88, Yody, Beatvn, HSV Group, TechZones, Vitto, …<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

\u201cL\u00e0m vi\u1ec7c nh\u00f3m hi\u1ec7u qu\u1ea3\u201d lu\u00f4n l\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng c\u1ee5 h\u1eefu hi\u1ec7u nh\u1ea5t \u0111\u1ec3 qu\u1ea3n l\u00fd v\u00e0 n\u00e2ng cao n\u0103ng su\u1ea5t c\u00f4ng vi\u1ec7c nh\u1eb1m <\/em><\/strong><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[450],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37099"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37099"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37099\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37099"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37099"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37099"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}