{"id":37100,"date":"2023-12-08T22:26:21","date_gmt":"2023-12-08T22:26:21","guid":{"rendered":"https:\/\/masterskills.org\/blog\/su-khac-biet-giua-nha-lanh-dao-va-nguoi-quan-ly.html"},"modified":"2023-12-10T23:23:56","modified_gmt":"2023-12-10T23:23:56","slug":"su-khac-biet-giua-nha-lanh-dao-va-nguoi-quan-ly","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/su-khac-biet-giua-nha-lanh-dao-va-nguoi-quan-ly.html","title":{"rendered":"S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd?"},"content":{"rendered":"<div class=\"BlogDetail_body__CDGca\">\n<p><strong><em>Trong m\u00f4 h\u00ecnh t\u1ed5 ch\u1ee9c c\u1ee7a doanh nghi\u1ec7p, l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd l\u00e0 hai thu\u1eadt ng\u1eef d\u1ec5 g\u00e2y nh\u1ea7m l\u1eabn. L\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd \u0111\u1ec1u x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 gi\u1eefa con ng\u01b0\u1eddi v\u1edbi con ng\u01b0\u1eddi trong t\u1ed5 ch\u1ee9c \u0111\u1ec3 \u0111\u1ea1t c\u00e1c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra. Tuy nhi\u00ean, ph\u01b0\u01a1ng th\u1ee9c, ph\u1ea1m vi t\u00e1c \u0111\u1ed9ng, n\u1ed9i dung v\u00e0 h\u00ecnh th\u1ee9c th\u1ec3 hi\u1ec7n c\u1ee7a nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u00f3 nh\u1eefng \u0111i\u1ec3m kh\u00e1c bi\u1ec7t.<\/em><\/strong><\/p>\n<p>Trong cu\u1ed1n s\u00e1ch \u201cWhat Leaders Really Do?\u201d, t\u00e1c gi\u1ea3 John Kotter nh\u1eadn \u0111\u1ecbnh: <em>\u201cL\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd l\u00e0 hai h\u1ec7 th\u1ed1ng h\u00e0nh \u0111\u1ed9ng kh\u00e1c bi\u1ec7t v\u00e0 t\u01b0\u01a1ng h\u1ed7\u2026 C\u1ea3 hai \u0111\u1ec1u c\u1ea7n thi\u1ebft cho s\u1ef1 th\u00e0nh c\u00f4ng trong m\u00f4i tr\u01b0\u1eddng kinh doanh ng\u00e0y c\u00e0ng ph\u1ee9c t\u1ea1p v\u00e0 kh\u00f4ng \u1ed5n \u0111\u1ecbnh\u201d. <\/em><\/p>\n<p>V\u1eady l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd kh\u00e1c nhau \u1edf nh\u1eefng \u0111i\u1ec3m n\u00e0o, b\u1ea1n h\u00e3y c\u00f9ng <strong>Masterskills<\/strong> tham kh\u1ea3o b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y!<\/p>\n<h2>1. L\u00e3nh \u0111\u1ea1o l\u00e0 g\u00ec?<\/h2>\n<p>Trong cu\u1ed1n s\u00e1ch \u201cNgh\u1ec7 thu\u1eadt l\u00e3nh \u0111\u1ea1o (The Art of Leadership)\u201d Ordway Tead vi\u1ebft: <em>\u201cL\u00e3nh \u0111\u1ea1o l\u00e0 ho\u1ea1t \u0111\u1ed9ng \u1ea3nh h\u01b0\u1edfng t\u1edbi ng\u01b0\u1eddi kh\u00e1c nh\u1eb1m th\u1ef1c hi\u1ec7n nh\u1eefng m\u1ee5c ti\u00eau nh\u1ea5t \u0111\u1ecbnh, m\u00e0 nh\u1eefng m\u1ee5c ti\u00eau n\u00e0y th\u1ecfa m\u00e3n \u0111\u01b0\u1ee3c nh\u1eefng mong mu\u1ed1n c\u1ee7a m\u1ecdi ng\u01b0\u1eddi\u201d. <\/em>Trong doanh nghi\u1ec7p, nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh t\u1eeb v\u1ecb tr\u00ed, nhi\u1ec7m v\u1ee5 v\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p. C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 bi\u1ebft c\u00e1ch th\u00fac \u0111\u1ea9y v\u00e0 truy\u1ec1n c\u1ea3m h\u1ee9ng cho \u0111\u1ed9i nh\u00f3m c\u1ee7a h\u1ecd.<\/p>\n<p>Nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u01b0\u1eddng l\u00e0 ng\u01b0\u1eddi c\u00f3 v\u1ecb tr\u00ed d\u1eabn \u0111\u1ea7u t\u1ea1i c\u1ea5p \u0111\u1ed9 l\u00e3nh \u0111\u1ea1o m\u00e0 h\u1ecd \u0111\u1ea3m nhi\u1ec7m trong doanh nghi\u1ec7p. Nh\u1eefng c\u00e1 nh\u00e2n c\u00f3 k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o m\u1ea1nh m\u1ebd th\u01b0\u1eddng s\u1ebd c\u00f3 c\u01a1 h\u1ed9i v\u01b0\u01a1n l\u00ean c\u00e1c v\u1ecb tr\u00ed \u0111i\u1ec1u h\u00e0nh nh\u01b0 CEO (gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh), COO (Gi\u00e1m \u0111\u1ed1c v\u1eadn h\u00e0nh), CFO (Gi\u00e1m \u0111\u1ed1c t\u00e0i ch\u00ednh), CHRO (Gi\u00e1m \u0111\u1ed1c nh\u00e2n s\u1ef1),&#8230;<em> <\/em><\/p>\n<p>H\u1ecd l\u00e0 ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n cho doanh nghi\u1ec7p tr\u01b0\u1edbc ph\u00e1p l\u00fd, tr\u01b0\u1edbc l\u1ee3i \u00edch chung c\u1ee7a doanh nghi\u1ec7p v\u00e0 k\u1ebft qu\u1ea3 m\u00e0 doanh nghi\u1ec7p \u0111\u1ea1t \u0111\u01b0\u1ee3c. H\u1ecd duy tr\u00ec v\u00e0 ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p trong m\u00f4i tr\u01b0\u1eddng kinh t\u1ebf c\u1ea1nh tranh, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn t\u00ednh hi\u1ec7u qu\u1ea3 c\u1ee7a t\u00e0i ch\u00ednh, c\u00e1ch ph\u00e1t sinh ti\u1ec1n l\u1eddi cho \u0111\u01a1n v\u1ecb, n\u00e2ng cao n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 lao \u0111\u1ed9ng, s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 kh\u00e1ch h\u00e0ng\u2026<\/p>\n<p>Nh\u00e0 l\u00e3nh \u0111\u1ea1o l\u00e0 ng\u01b0\u1eddi c\u00f3 t\u1ea7m nh\u00ecn, \u0111\u1ed3ng th\u1eddi kh\u00f4ng ng\u1eebng ph\u00e1t tri\u00ea\u0309n c\u00e1c chi\u00ea\u0301n l\u01b0\u1ee3c v\u00e0 chi\u00ea\u0301n thu\u00e2\u0323t m\u1edbi. Do \u0111\u00f3 h\u1ecd c\u1ea7n ph\u1ea3i c\u00f3 hi\u00ea\u0309u bi\u00ea\u0301t v\u00ea\u0300 c\u00e1c xu h\u01b0\u1edbng, c\u00e1c nghi\u00ean c\u1ee9u v\u00e0 c\u1eadp nh\u1eadt k\u1ef9 n\u0103ng m\u1edbi nh\u1ea5t.<\/p>\n<p><strong> c\u00e1c b\u00e0i vi\u1ebft v\u1ec1 l\u00e3nh \u0111\u1ea1o:<\/strong><\/p>\n<h2>2. Qu\u1ea3n l\u00fd l\u00e0 g\u00ec?<\/h2>\n<p>Qu\u1ea3n l\u00fd l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh l\u1eadp k\u1ebf ho\u1ea1ch, ra quy\u1ebft \u0111\u1ecbnh, t\u1ed5 ch\u1ee9c, l\u00e3nh \u0111\u1ea1o, t\u1ea1o \u0111\u1ed9ng l\u1ef1c v\u00e0 ki\u1ec3m so\u00e1t ngu\u1ed3n nh\u00e2n l\u1ef1c, t\u00e0i ch\u00ednh, v\u1eadt ch\u1ea5t v\u00e0 th\u00f4ng tin c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd trong doanh nghi\u1ec7p l\u00e0 nh\u1eefng ng\u01b0\u1eddi l\u00ean \u00fd t\u01b0\u1edfng, ho\u1ea1ch \u0111\u1ecbnh c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 r\u1ed3i giao cho c\u1ea5p d\u01b0\u1edbi th\u1ef1c hi\u1ec7n; theo d\u00f5i qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u1ee7a ng\u01b0\u1eddi kh\u00e1c, ch\u1ecbu tr\u00e1ch nhi\u1ec7m chung cho k\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a h\u1ecd.<\/p>\n<p>T\u00f9y thu\u1ed9c v\u00e0o c\u1ea5p b\u1eadc qu\u1ea3n l\u00fd m\u00e0 s\u1ebd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c v\u1edbi tr\u00e1ch nhi\u1ec7m v\u00e0 n\u1ed9i dung ph\u00f9 h\u1ee3p:<\/p>\n<p><strong><\/strong><\/p>\n<h2>3. M\u1ed1i quan h\u1ec7 gi\u1eefa nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd<\/h2>\n<p>Theo Warren Bennis &#8211; b\u1eadc th\u1ea7y v\u1ec1 k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o c\u1ee7a gi\u1edbi kinh doanh \u0111\u00e3 t\u1eebng chia s\u1ebb v\u1ec1 nh\u1eefng \u0111i\u1ec3m kh\u00e1c bi\u1ec7t gi\u1eefa l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd trong cu\u1ed1n \u201cOn Becoming a Leader\u201d (\u0110\u1ec3 tr\u1edf th\u00e0nh l\u00e3nh \u0111\u1ea1o): <em>\u201cC\u00f3 m\u1ed9t s\u1ef1 kh\u00e1c bi\u1ec7t r\u1ea5t r\u00f5 n\u00e9t gi\u1eefa qu\u1ea3n l\u00fd v\u00e0 l\u00e3nh \u0111\u1ea1o, v\u00e0 c\u1ea3 hai \u0111\u1ec1u quan tr\u1ecdng. Qu\u1ea3n l\u00fd ngh\u0129a l\u00e0 d\u1eabn d\u1eaft, ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c, ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u00e0 ti\u1ebfn h\u00e0nh. L\u00e3nh \u0111\u1ea1o l\u00e0 t\u1ea1o \u1ea3nh h\u01b0\u1edfng, d\u1eabn d\u1eaft \u0111\u1ecbnh h\u01b0\u1edbng v\u1ec1 c\u00e1ch th\u1ee9c, ti\u1ebfn tr\u00ecnh, h\u00e0nh \u0111\u1ed9ng v\u00e0 quan \u0111i\u1ec3m. S\u1ef1 kh\u00e1c bi\u1ec7t n\u00e0y r\u1ea5t quan tr\u1ecdng\u201d.<\/em><\/p>\n<p>Peter Drucker &#8211; chuy\u00ean gia h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi v\u1ec1 t\u01b0 v\u1ea5n qu\u1ea3n tr\u1ecb cho r\u1eb1ng, ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 \u0111\u00f3ng vai tr\u00f2 c\u1ee7a nh\u00e0 l\u00e3nh \u0111\u1ea1o, nh\u01b0ng nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng l\u00e0 nh\u00e0 qu\u1ea3n l\u00fd: <em>\u201cQu\u1ea3n l\u00fd l\u00e0 l\u00e0m \u0111\u00fang vi\u1ec7c\u201d (management is doing things right) v\u00e0 \u201cl\u00e3nh \u0111\u1ea1o l\u00e0 l\u00e0m \u0111\u00fang c\u00e1ch\u201d (leadership is doing right things).<\/em><\/p>\n<p>M\u1ed9t t\u1eadp th\u1ec3 mu\u1ed1n ph\u00e1t tri\u1ec3n nhanh ch\u00f3ng, b\u1ec1n v\u1eefng c\u1ea7n ph\u1ea3i c\u00f3 c\u1ea3 qu\u1ea3n l\u00fd v\u00e0 l\u00e3nh \u0111\u1ea1o. Ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o th\u00e0nh c\u00f4ng l\u00e0 khi bi\u1ebft kh\u00edch l\u1ec7 ng\u01b0\u1eddi kh\u00e1c l\u00e0m t\u1ed1t h\u01a1n. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd th\u00e0nh c\u00f4ng l\u00e0 khi c\u00f3 th\u1ec3 \u0111\u1ea3m b\u1ea3o ng\u01b0\u1eddi kh\u00e1c ho\u00e0n th\u00e0nh \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c.<\/p>\n<p>Ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o kh\u00f4ng tr\u1ef1c ti\u1ebfp giao vi\u1ec7c, h\u1ecd ch\u1ec9 \u0111\u01b0a ra ph\u01b0\u01a1ng h\u01b0\u1edbng, v\u00e0 \u0111\u1eb7t m\u1ee5c ti\u00eau, c\u00f2n v\u1ea5n \u0111\u1ec1 v\u1ec1 ph\u00e2n t\u00edch nhi\u1ec7m v\u1ee5 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00f3 l\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd. V\u00ec v\u1eady, l\u00e3nh \u0111\u1ea1o l\u00e0 ng\u01b0\u1eddi bi\u1ebft kh\u00edch l\u1ec7 v\u00e0 \u0111\u1ed9ng vi\u00ean, ng\u01b0\u1eddi qu\u1ea3n l\u00fd s\u1ebd l\u00e0 ng\u01b0\u1eddi giao vi\u1ec7c v\u00e0 gi\u00e1m s\u00e1t.<\/p>\n<p>C\u0169ng trong cu\u1ed1n <em>\u201cOn Becoming a Leader\u201d, <\/em>Warren Bennis \u0111\u00e3 ch\u1ec9 ra 3 \u0111i\u1ec3m kh\u00e1c bi\u1ec7t c\u01a1 b\u1ea3n gi\u1eefa l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd.<\/p>\n<p>V\u1ec1 \u0111\u1ecbnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c, trong khi qu\u1ea3n l\u00fd c\u1ea7n ph\u1ea3i theo d\u00f5i nh\u1eefng \u0111i\u1ec1u c\u0103n b\u1ea3n, then ch\u1ed1t v\u00e0 c\u00e1c k\u1ebft qu\u1ea3 ng\u1eafn h\u1ea1n, th\u00ec l\u00e3nh \u0111\u1ea1o l\u1ea1i quan t\u00e2m \u0111\u1ebfn t\u1ea7m nh\u1eadn th\u1ee9c v\u00e0 t\u01b0\u01a1ng lai d\u00e0i h\u1ea1n. Nh\u00e0 l\u00e3nh \u0111\u1ea1o lu\u00f4n h\u01b0\u1edbng \u0111\u1ebfn m\u1ee5c ti\u00eau l\u1edbn, bao g\u1ed3m ho\u1ea1t \u0111\u1ed9ng thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau h\u00e0ng qu\u00fd v\u00e0 h\u00e0ng n\u0103m, sau \u0111\u00f3 truy\u1ec1n t\u1ea3i \u0111\u1ebfn t\u1eebng b\u1ed9 ph\u1eadn, nh\u00f3m.<\/p>\n<p>Ti\u1ebfp \u0111\u1ebfn, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd n\u1eafm l\u1ea5y t\u1ea7m nh\u00ecn chi\u1ebfn l\u01b0\u1ee3c t\u1eeb l\u00e3nh \u0111\u1ea1o v\u00e0 k\u1ebft n\u1ed1i v\u1edbi \u0111\u1ed9i nh\u00f3m. C\u1ee5 th\u1ec3, ng\u01b0\u1eddi qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c trao quy\u1ec1n ph\u00e2n chia c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y, h\u1ed7 tr\u1ee3 v\u00e0 th\u00fac \u0111\u1ea9y c\u00e1c th\u00e0nh vi\u00ean nh\u00f3m \u0111\u1ea1t m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n trong chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n.<\/p>\n<p>L\u00e3nh \u0111\u1ea1o l\u00e0 ng\u01b0\u1eddi truy\u00ea\u0300n c\u1ea3m h\u1ee9ng cho nh\u00e2n vi\u00ean. N\u00ea\u0301u m\u1ecdi ng\u01b0\u1eddi h\u00e0o h\u1ee9ng v\u1edbi \u00fd t\u01b0\u1edfng c\u1ee7a b\u1ea1n th\u00ec \u0111\u00f3 ch\u00ednh l\u00e0 b\u1edfi h\u1ecd \u0111\u00e3 \u0111\u01b0\u1ee3c b\u1ea1n truy\u00ea\u0300n \u201cl\u1eeda\u201d v\u00e0 ni\u1ec1m tin. C\u0169ng theo Peter Drucker, <em>\u201cY\u1ebfu t\u1ed1 c\u1ea7n thi\u1ebft cu\u1ed1i c\u00f9ng \u0111\u1ec3 l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 l\u00e0 s\u1ef1 t\u00edn nhi\u1ec7m. N\u1ebfu kh\u00f4ng, s\u1ebd kh\u00f4ng c\u00f3 ng\u01b0\u1eddi theo b\u1ea1n. T\u00edn nhi\u1ec7m ngh\u0129a l\u00e0 tin ch\u1eafc nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u00f3 v\u00e0 nh\u1eefng g\u00ec anh ta n\u00f3i l\u00e0 m\u1ed9t, ch\u00ednh l\u00e0 tin t\u01b0\u1edfng s\u1ef1 nh\u1ea5t qu\u00e1n trong con ng\u01b0\u1eddi anh ta\u201d. <\/em>L\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 th\u00f4ng qua c\u00e1c ho\u1ea1t \u0111\u1ed9ng truy\u1ec1n th\u00f4ng n\u1ed9i b\u1ed9 \u0111\u1ec3 chia s\u1ebb v\u1ec1 t\u1ea7m nh\u00ecn, s\u1ee9 m\u1ec7nh, gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u1ee7a t\u1ed5 ch\u1ee9c t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y v\u0103n h\u00f3a doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n v\u00e0 t\u1ea1o d\u1ef1ng ni\u1ec1m tin cho nh\u00e2n vi\u00ean.<\/p>\n<p>C\u00f2n \u1edf vai tr\u00f2 nh\u00e0 qu\u1ea3n l\u00fd, h\u1ecd c\u00f3 nhi\u1ec7m v\u1ee5 duy tr\u00ec ki\u1ec3m so\u00e1t \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean \u0111\u00ea\u0309 nh\u00e2n vi\u00ean ph\u00e1t huy kh\u1ea3 n\u0103ng l\u1edbn nh\u1ea5t nh\u1eb1m t\u1ea1o ra s\u1ea3n ph\u1ea9m v\u00e0 t\u0103ng l\u1ee3i nhu\u00e2\u0323n cho c\u00f4ng ty. \u0110\u00ea\u0309 l\u00e0m vi\u1ec7c n\u00e0y m\u1ed9t c\u00e1ch hi\u00ea\u0323u qu\u1ea3, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n ph\u1ea3i am hi\u00ea\u0309u c\u00e1c xu h\u01b0\u1edbng h\u00e0nh vi, s\u1edf th\u00edch, \u0111am m\u00ea v\u00e0 k\u1ef3 v\u1ecdng v\u1ec1 ph\u00fac l\u1ee3i c\u1ee7a c\u1ea5p d\u01b0\u1edbi.<\/p>\n<p>N\u1ebfu doanh nghi\u1ec7p g\u1eb7p kh\u00f3 kh\u0103n hay sai l\u1ea7m, nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u01b0\u1eddng s\u1ebd h\u1ecfi <em>\u201cCh\u00fang ta h\u1ecdc \u0111\u01b0\u1ee3c \u0111i\u1ec1u g\u00ec sau sai l\u1ea7m n\u00e0y?\u201d<\/em> v\u00e0 <em>\u201cL\u00e0m c\u00e1ch n\u00e0o \u0111\u1ec3 s\u1eed d\u1ee5ng nh\u1eefng sai l\u1ea7m n\u00e0y \u0111\u1ec3 th\u1ef1c hi\u1ec7n t\u1ed1t h\u01a1n nh\u1eefng m\u1ee5c ti\u00eau sau n\u00e0y?\u201d<\/em>. C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o s\u1eb5n s\u00e0ng \u0111\u01b0\u01a1ng \u0111\u1ea7u v\u1edbi nh\u1eefng \u0111i\u1ec1u m\u1edbi ngay c\u1ea3 khi h\u1ecd c\u00f3 th\u1ec3 th\u1ea5t b\u1ea1i th\u1ea3m h\u1ea1i. H\u1ecd bi\u1ebft r\u1eb1ng c\u00e0ng c\u00f3 r\u1ee7i ro th\u00ec c\u01a1 h\u1ed9i s\u1ebd c\u00e0ng l\u1edbn; v\u00e0 th\u1ea5t b\u1ea1i s\u1ebd l\u00e0 m\u1ed9t b\u01b0\u1edbc tr\u00ean con \u0111\u01b0\u1eddng d\u1eabn \u0111\u1ebfn th\u00e0nh c\u00f4ng.<\/p>\n<p>Chuy\u00ean gia trong nghi\u00ean c\u1ee9u \u0111\u1eb7c t\u00ednh c\u00e1 nh\u00e2n Ralph Stogdill \u0111\u00e3 ti\u1ebfn h\u00e0nh h\u00e0ng lo\u1ea1t nghi\u00ean c\u1ee9u v\u1ec1 l\u00e3nh \u0111\u1ea1o v\u00e0 k\u1ebft lu\u1eadn: <em>\u201cNh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i c\u00f3 \u0111\u1ed9ng c\u01a1 m\u1ea1nh m\u1ebd, s\u1ef1 \u0111am m\u00ea m\u00e3nh li\u1ec7t v\u00e0 l\u00f2ng ki\u00ean nh\u1eabn trong vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c \u0111\u00edch \u0111\u1ec1 ra, kh\u1ea3 n\u0103ng d\u00e1m m\u1ea1o hi\u1ec3m v\u00e0 t\u00ednh s\u00e1ng t\u1ea1o \u0111\u1ed9c \u0111\u00e1o trong c\u00e1ch gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. L\u00e3nh \u0111\u1ea1o ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng kh\u1edfi x\u01b0\u1edfng c\u00e1c ho\u1ea1t \u0111\u1ed9ng m\u1edbi m\u1ebb v\u1edbi s\u1ef1 t\u1ef1 tin, s\u1eb5n l\u00f2ng ch\u1ea5p nh\u1eadn h\u1eadu qu\u1ea3 cho c\u00e1c quy\u1ebft \u0111\u1ecbnh v\u00e0 h\u00e0nh \u0111\u1ed9ng c\u1ee7a m\u00ecnh, c\u00f3 kh\u1ea3 n\u0103ng \u0111\u1ed1i ph\u00f3 v\u1edbi c\u0103ng th\u1eb3ng, s\u1eb5n l\u00f2ng tha th\u1ee9\u201d.<\/em><\/p>\n<p>Ng\u01b0\u1eddi qu\u1ea3n l\u00fd th\u01b0\u1eddng kh\u00f4ng ngh\u0129 nhi\u1ec1u v\u1ec1 nh\u1eefng kh\u00f3 kh\u0103n hay sai l\u1ea7m. H\u1ecd th\u01b0\u1eddng h\u1ecfi nh\u00e2n vi\u00ean <em>\u201cNh\u01b0 th\u1ebf n\u00e0o\u201d<\/em> v\u00e0 <em>\u201cBao gi\u1edd\u201d<\/em> \u0111\u1ec3 ch\u1eafc ch\u1eafn k\u1ebf ho\u1ea1ch s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch ph\u00f9 h\u1ee3p. C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd l\u00e0m vi\u1ec7c \u0111\u1ec3 gi\u1ea3m thi\u1ec3u r\u1ee7i ro hay nh\u1eefng t\u00ecnh hu\u1ed1ng ngo\u00e0i \u00fd mu\u1ed1n. H\u1ecd lu\u00f4n t\u00ecm c\u00e1ch n\u00e9 tr\u00e1nh, ki\u1ec3m so\u00e1t c\u00e1c v\u1ea5n \u0111\u1ec1 n\u00e0y h\u01a1n l\u00e0 ti\u1ebfp t\u1ee5c l\u00e0m nh\u1eefng vi\u1ec7c kh\u00f4ng c\u00f3 l\u1ee3i cho t\u1ed5 ch\u1ee9c.<\/p>\n<h2>L\u1eddi k\u1ebft<\/h2>\n<p>\u0110\u1ec3 m\u1ed9t t\u1eadp th\u1ec3 ph\u00e1t tri\u1ec3n nhanh ch\u00f3ng v\u00e0 b\u1ec1n v\u1eefng th\u00ec c\u1ea7n c\u00f3 c\u1ea3 l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd. L\u00e3nh \u0111\u1ea1o l\u00e0 nh\u00e2n tr\u1ecb c\u00f2n qu\u1ea3n l\u00fd l\u00e0 ph\u00e1p tr\u1ecb v\u00e0 m\u1ed9t t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p th\u00ec c\u1ea7n c\u1ea3 hai \u0111i\u1ec1u \u0111\u00f3. C\u1ea3 hai v\u1ecb tr\u00ed n\u00e0y \u0111\u1ec1u c\u1ed1 g\u1eafng x\u1eed l\u00fd c\u00e1c t\u00e1c \u0111\u1ed9ng, \u1ea3nh h\u01b0\u1edfng c\u1ee7a m\u00ecnh \u0111\u1ebfn m\u1ed9t nh\u00f3m c\u00e1 nh\u00e2n \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1eb7t ra.<\/p>\n<p>Vi\u1ec7c ph\u00e2n bi\u1ec7t l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd r\u00f5 r\u00e0ng v\u1ec1 nhi\u1ec7m v\u1ee5, vai tr\u00f2 c\u1ee7a h\u1ecd trong doanh nghi\u1ec7p l\u00e0 v\u00f4 c\u00f9ng c\u1ea7n thi\u1ebft. N\u00f3 t\u1ea1o ra s\u1ef1 th\u00e0nh c\u00f4ng trong m\u00f4i tr\u01b0\u1eddng kinh doanh ph\u1ee9c t\u1ea1p nh\u01b0 hi\u1ec7n nay.<\/p>\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, d\u00f9 l\u00e0 nh\u00e0 qu\u1ea3n l\u00fd hay l\u00e3nh \u0111\u1ea1o th\u00ec \u0111i\u1ec1u quan tr\u1ecdng b\u1ea1n c\u1ea7n l\u00e0m v\u1eabn l\u00e0 kh\u00f4ng ng\u1eebng h\u1ecdc h\u1ecfi, ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n \u0111\u1ec3 \u0111\u01b0a doanh nghi\u1ec7p c\u00f9ng s\u1ef1 nghi\u1ec7p v\u01b0\u01a1n xa h\u01a1n trong t\u01b0\u01a1ng lai. H\u00e3y \u0111\u1ec3 <strong>Masterskills &#8211; C\u00f4ng c\u1ee5 giao ti\u1ebfp \u0111\u1ed9i nh\u00f3m v\u00e0 qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c to\u00e0n di\u1ec7n<\/strong> \u0111\u1ed3ng h\u00e0nh c\u00f9ng b\u1ea1n tr\u00ean ch\u1eb7ng \u0111\u01b0\u1eddng \u0111i t\u1edbi th\u00e0nh c\u00f4ng!<\/p>\n<h2>Masterskills mang \u0111\u1ebfn gi\u1ea3i ph\u00e1p cho c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u1edbi c\u00f4ng c\u1ee5 all in one th\u00fac \u0111\u1ea9y hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c nh\u00e2n vi\u00ean l\u00ean t\u1edbi 89%.<\/h2>\n<h3>Giao vi\u1ec7c th\u00f4ng minh, gi\u00fap n\u00e2ng cao hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c.<\/h3>\n<h3>Giao ti\u1ebfp v\u00e0 k\u1ebft n\u1ed1i t\u1ed5 ch\u1ee9c hi\u1ec7u qu\u1ea3.<\/h3>\n<h3>Ph\u00e1t tri\u1ec3n c\u00e1c ho\u1ea1t \u0111\u1ed9ng truy\u1ec1n th\u00f4ng n\u1ed9i b\u1ed9 t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y x\u00e2y d\u1ef1ng v\u0103n h\u00f3a doanh nghi\u1ec7p b\u1ec1n v\u1eefng.<\/h3>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p><strong><em>Trong m\u00f4 h\u00ecnh t\u1ed5 ch\u1ee9c c\u1ee7a doanh nghi\u1ec7p, l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd l\u00e0 hai thu\u1eadt ng\u1eef d\u1ec5 g\u00e2y nh\u1ea7m l\u1eabn. L\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd \u0111\u1ec1u x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 gi\u1eefa con ng\u01b0\u1eddi v\u1edbi con ng\u01b0\u1eddi trong t\u1ed5 ch\u1ee9c \u0111\u1ec3 \u0111\u1ea1t c\u00e1c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra. Tuy nhi\u00ean, ph\u01b0\u01a1ng th\u1ee9c, ph\u1ea1m vi t\u00e1c \u0111\u1ed9ng, n\u1ed9i dung v\u00e0 h\u00ecnh th\u1ee9c th\u1ec3 hi\u1ec7n c\u1ee7a nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u00f3 nh\u1eefng \u0111i\u1ec3m kh\u00e1c bi\u1ec7t.<\/em><\/strong><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[450],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37100"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37100"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37100\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37100"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37100"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}