{"id":3712,"date":"2023-11-29T22:08:14","date_gmt":"2023-11-29T22:08:14","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3712"},"modified":"2023-11-29T15:33:01","modified_gmt":"2023-11-29T15:33:01","slug":"10-nguyen-tac-chi-dan-cho-quan-tri-thay-doi-thanh-cong","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/10-nguyen-tac-chi-dan-cho-quan-tri-thay-doi-thanh-cong.html","title":{"rendered":"10 NGUY\u00caN T\u1eaeC CH\u1ec8 D\u1eaaN CHO QU\u1ea2N TR\u1eca THAY \u0110\u1ed4I TH\u00c0NH C\u00d4NG"},"content":{"rendered":"

C\u00e1c chuy\u00ean gia qu\u1ea3n tr\u1ecb thay \u0111\u1ed5i v\u00e0 chi\u1ebfn l\u01b0\u1ee3c cho r\u1eb1ng, vi\u1ec7c n\u1eafm r\u00f5 10 nguy\u00ean t\u1eafc sau c\u00f3 th\u1ec3 gi\u00fap c\u00e1c gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh th\u1ef1c thi c\u00e1c chuy\u1ec3n bi\u1ebfn theo c\u00e1i c\u00e1ch sao cho nh\u1eefng thay \u0111\u1ed5i quan tr\u1ecdng di\u1ec5n ra h\u00f4m nay s\u1ebd tr\u01b0\u1eddng t\u1ed3n.<\/strong><\/p>\n

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Theo m\u1ed9t kh\u1ea3o s\u00e1t c\u1ee7a trung t\u00e2m Strategy&\/Katzenbach v\u1ec1 ban \u0111i\u1ec1u h\u00e0nh c\u1ea5p cao to\u00e0n c\u1ea7u trong v\u1ea5n \u0111\u1ec1 v\u0103n h\u00f3a v\u00e0 qu\u1ea3n tr\u1ecb thay \u0111\u1ed5i, t\u1ef7 l\u1ec7 th\u00e0nh c\u00f4ng c\u1ee7a c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh thay \u0111\u1ed5i l\u1edbn r\u1ea5t th\u1ea5p, ch\u1ec9 54%. Chi ph\u00ed b\u1ecf ra th\u00ec nhi\u1ec1u trong khi n\u1ed7 l\u1ef1c thay \u0111\u1ed5i l\u1ea1i \u0111i sai h\u01b0\u1edbng – kh\u00f4ng ch\u1ec9 g\u00e2y ra c\u00e1c thi\u1ec7t h\u1ea1i v\u1ec1 t\u00e0i ch\u00ednh m\u00e0 c\u00f2n khi\u1ebfn doanh nghi\u1ec7p vu\u1ed9t m\u1ea5t c\u01a1 h\u1ed9i, l\u00e3ng ph\u00ed t\u00e0i nguy\u00ean v\u00e0 suy gi\u1ea3m \u00fd ch\u00ed thay \u0111\u1ed5i. Khi nh\u00e2n vi\u00ean \u0111\u00e3 tr\u1ea3i qua c\u00e1c bi\u1ebfn \u0111\u1ed9ng th\u1ef1c t\u1ebf v\u00e0 d\u00e0nh h\u00e0ng gi\u1edd cho m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh thay \u0111\u1ed5i \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 r\u1ea7m r\u1ed9, h\u1ecd ch\u1ee3t th\u1ea5y n\u1ea3n ch\u00ed khi n\u00f3 kh\u00f4ng th\u1ef1c s\u1ef1 hi\u1ec7u qu\u1ea3.<\/p>\n

Qu\u1ea3n l\u00fd c\u1ea5p cao c\u1ee7a Strategy&, \u00f4ng DeAnne Aguirre \u0111\u00e3 \u0111\u01b0a ra m\u1ed9t s\u1ed1 ph\u01b0\u01a1ng ph\u00e1p c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c doanh nghi\u1ec7p chuy\u1ec3n \u0111\u1ed5i m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3.<\/ins><\/ins><\/p>\n

D\u01b0\u1edbi \u0111\u00e2y l\u00e0 t\u1ed5ng h\u1ee3p 10 nguy\u00ean t\u1eafc ch\u1ec9 d\u1eabn c\u00f3 th\u1ec3 gi\u00fap c\u00e1c gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh v\u01b0\u1ee3t qua giai \u0111o\u1ea1n chuy\u1ec3n m\u00ecnh \u0111\u1ea7y r\u1ee7i ro v\u00e0 b\u1ea5t c\u1eadp m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng, v\u00e0 gi\u00fap \u0111\u1ea3m b\u1ea3o nh\u1eefng thay \u0111\u1ed5i quan tr\u1ecdng c\u00f3 th\u1ec3 hi\u1ec7u qu\u1ea3 v\u1ec1 l\u00e2u d\u00e0i.<\/p>\n

1. COI TR\u1eccNG Y\u1ebeU T\u1ed0 V\u0102N H\u00d3A<\/h3>\n

Theo \u0111i\u1ec1u tra c\u1ee7a trung t\u00e2m Katzenbach, 84% c\u00e1c gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh \u0111\u01b0\u1ee3c kh\u1ea3o s\u00e1t cho bi\u1ebft: v\u0103n h\u00f3a doanh nghi\u1ec7p \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t trong s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a Qu\u1ea3n tr\u1ecb Thay \u0111\u1ed5i, v\u00e0 64% nh\u1eadn \u0111\u1ecbnh, v\u0103n h\u00f3a th\u1eadm ch\u00ed c\u00f2n quan tr\u1ecdng h\u01a1n c\u1ea3 chi\u1ebfn l\u01b0\u1ee3c hay m\u00f4 h\u00ecnh v\u1eadn h\u00e0nh c\u1ee7a c\u00f4ng ty. Tuy nhi\u00ean, c\u00e1c l\u00e3nh \u0111\u1ea1o th\u01b0\u1eddng th\u1ea5t b\u1ea1i trong vi\u1ec7c v\u01b0\u1ee3t qua c\u00e1c r\u00e0o c\u1ea3n v\u0103n h\u00f3a, hay kh\u00f4ng t\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c nh\u1eefng gi\u00e1 tr\u1ecb m\u00e0 v\u0103n h\u00f3a mang l\u1ea1i.<\/p>\n

Thay v\u00ec c\u1ed1 g\u1eafng thay \u0111\u1ed5i n\u1ec1n v\u0103n h\u00f3a c\u1ed1 h\u1eefu, nh\u1eefng nh\u00e0 qu\u1ea3n tr\u1ecb gi\u1ecfi chuy\u1ec3n m\u00ecnh s\u1ebd ph\u00e1t huy \u0111\u01b0\u1ee3c \u01b0u th\u1ebf c\u1ee7a n\u00f3. H\u1ecd t\u00ecm hi\u1ec3u c\u00e1ch m\u1ecdi ng\u01b0\u1eddi t\u01b0 duy, \u1ee9ng x\u1eed, l\u00e0m vi\u1ec7c v\u00e0 c\u1ea3m nh\u1eadn \u0111\u1ec3 truy\u1ec1n cho h\u1ecd \u0111\u1ed9ng l\u1ef1c thay \u0111\u1ed5i. \u0110\u1ec3 ph\u00e1t huy ngu\u1ed3n n\u0103ng l\u01b0\u1ee3ng c\u1ea3m x\u00fac n\u00e0y, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i t\u00ecm ki\u1ebfm c\u00e1c y\u1ebfu t\u1ed1 c\u1ee7a v\u0103n h\u00f3a doanh nghi\u1ec7p c\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 thay \u0111\u1ed5i, \u0111\u1eb7t v\u1ea5n \u0111\u1ec1 v\u00e0 \u0111\u01b0a ra th\u1ea3o lu\u1eadn c\u0169ng nh\u01b0 thu h\u00fat s\u1ef1 ch\u00fa \u00fd c\u1ee7a nh\u1eefng ng\u01b0\u1eddi s\u1ebd ch\u1ecbu \u1ea3nh h\u01b0\u1edfng b\u1edfi s\u1ef1 bi\u1ebfn \u0111\u1ed5i \u0111\u00f3.<\/p>\n

2. B\u1eaeT \u0110\u1ea6U T\u1eea BAN L\u00c3NH \u0110\u1ea0O<\/h3>\n

M\u1eb7c d\u00f9 \u0111\u1ec3 nh\u00e2n vi\u00ean \u1edf m\u1ecdi c\u1ea5p \u0111\u1ed9 tham gia l\u00e0 r\u1ea5t quan tr\u1ecdng nh\u01b0ng c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3n tr\u1ecb thay \u0111\u1ed5i ph\u1ea3i b\u1eaft \u0111\u1ea7u t\u1eeb c\u1ea5p cao nh\u1ea5t, v\u1edbi nh\u00f3m gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh cam k\u1ebft h\u1ed7 tr\u1ee3 t\u1ed5ng gi\u00e1m \u0111\u1ed1c. Kh\u00f4ng ph\u1ea3i ng\u1eabu nhi\u00ean s\u1ef1 li\u00ean k\u1ebft n\u00e0y \u0111\u01b0\u1ee3c h\u00ecnh th\u00e0nh. Thay v\u00e0o \u0111\u00f3, c\u1ea7n ph\u1ea3i c\u00f3 m\u1ed9t lo\u1ea1t c\u00e1c h\u00e0nh \u0111\u1ed9ng t\u1eeb tr\u01b0\u1edbc sao cho m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u \u0111\u1ed3ng \u00fd v\u1ec1 s\u1ef1 chuy\u1ec3n m\u00ecnh v\u00e0 qu\u00e1 tr\u00ecnh th\u1ef1c thi n\u00f3. \u0110i\u1ec1u \u0111\u00f3 ngh\u0129a l\u00e0 c\u00e1c gi\u00e1m\u00a0 \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh ph\u1ea3i tham gia th\u1ea3o lu\u1eadn, l\u1eafng nghe l\u1eabn nhau, v\u00e0 gi\u1ea3i quy\u1ebft nh\u1eefng m\u00e2u thu\u1eabn trong quan \u0111i\u1ec3m \u0111\u1ec3 c\u00f9ng nhau c\u00f3 t\u1ea7m nh\u00ecn th\u1ed1ng nh\u1ea5t v\u1ec1 m\u1ee5c ti\u00eau cho b\u1ea5t k\u00ec s\u1ef1 thay \u0111\u1ed5i n\u00e0o. Ban l\u00e3nh \u0111\u1ea1o – \u0111\u1ed9ng l\u1ef1c cho s\u1ef1 thay \u0111\u1ed5i ph\u1ea3i ho\u1ea1t \u0111\u1ed9ng theo nh\u00f3m tr\u00ean tinh th\u1ea7n h\u1ee3p t\u00e1c v\u00e0 cam k\u1ebft trong su\u1ed1t qu\u00e1 tr\u00ecnh.<\/p>\n

3. L\u00d4I K\u00c9O S\u1ef0 THAM GIA C\u1ee6A M\u1eccI B\u1ed8 PH\u1eacN<\/h3>\n

C\u00e1c nh\u00e0 ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c th\u01b0\u1eddng kh\u00f4ng \u0111\u00e1nh gi\u00e1 \u0111\u00fang vai tr\u00f2 quan tr\u1ecdng c\u1ee7a b\u1ed9 ph\u1eadn qu\u1ea3n l\u00fd c\u1ea5p trung v\u00e0 b\u1ed9 ph\u1eadn ho\u1ea1t \u0111\u1ed9ng ngo\u00e0i doanh nghi\u1ec7p (frontline) trong vi\u1ec7c th\u00e0nh hay b\u1ea1i c\u1ee7a m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh thay \u0111\u1ed5i. Qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i c\u00f3 th\u1ec3 di\u1ec5n ra su\u00f4n s\u1ebb h\u01a1n n\u1ebfu l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng hi\u1ec3u bi\u1ebft, tri th\u1ee9c t\u1eeb nh\u1eefng c\u00e1 nh\u00e2n thu\u1ed9c b\u1ed9 ph\u1eadn n\u00e0y, \u0111\u1ec3 t\u1eeb \u0111\u00f3 x\u00e1c \u0111\u1ecbnh c\u00e1c y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd. B\u1ed9 ph\u1eadn ho\u1ea1t \u0111\u1ed9ng ngo\u00e0i doanh nghi\u1ec7p th\u01b0\u1eddng am hi\u1ec3u r\u00f5 nh\u1eefng v\u1ea5n \u0111\u1ec1 m\u00e0 nhi\u1ec1u khi nh\u1eefng b\u1ed9 ph\u1eadn ho\u1ea1t \u0111\u1ed9ng trong doanh nghi\u1ec7p kh\u00f4ng bao gi\u1edd m\u1eaft th\u1ea5y tai nghe nh\u01b0: n\u01a1i nh\u1eefng r\u1ee7i ro ti\u1ec1m t\u00e0ng c\u00f3 th\u1ec3 x\u1ea3y ra, nh\u1eefng tr\u1ee5c tr\u1eb7c v\u1ec1 k\u0129 thu\u1eadt hay h\u1eadu c\u1ea7n n\u00e0o c\u1ea7n \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft, v\u00e0 kh\u00e1ch h\u00e0ng s\u1ebd ph\u1ea3n \u1ee9ng ra sao tr\u01b0\u1edbc s\u1ef1 thay \u0111\u1ed5i c\u1ee7a doanh nghi\u1ec7p. Ngo\u00e0i ra, s\u1ef1 nhi\u1ec7t t\u00ecnh c\u1ed1ng hi\u1ebfn c\u1ee7a h\u1ecd c\u00f3 th\u1ec3 gi\u00fap nh\u1eefg ch\u01b0\u01a1ng tr\u00ecnh thay \u0111\u1ed5i ph\u1ee9c t\u1ea1p \u0111\u01b0\u1ee3c tri\u1ec3n khai d\u1ec5 d\u00e0ng, trong khi \u0111\u00f3 s\u1ef1 ch\u1ed1ng \u0111\u1ed1i (n\u1ebfu c\u00f3) c\u00f3 th\u1ec3 g\u00e2y ra nhi\u1ec1u th\u1eed th\u00e1ch cho qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i.<\/p>\n

4. L\u00cd TR\u00cd SONG H\u00c0NH C\u00d9NG C\u1ea2M X\u00daC<\/h3>\n

C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u01b0\u1eddng th\u1ef1c hi\u1ec7n c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh thay \u0111\u1ed5i d\u1ef1a tr\u00ean nh\u1eefng m\u1ee5c ti\u00eau kinh doanh chi\u1ebfn l\u01b0\u1ee3c nh\u01b0 \u201cch\u00fang ta s\u1ebd th\u00e2m nh\u1eadp v\u00e0o th\u1ecb tr\u01b0\u1eddng\u201d hay \u201cch\u00fang ta s\u1ebd \u0111\u1ea1t m\u1ee9c t\u0103ng tr\u01b0\u1edfng 20% li\u00ean t\u1ee5c trong 3 n\u0103m t\u1edbi\u201d. \u0110\u00f3 l\u00e0 nh\u1eefng m\u1ee5c ti\u00eau \u0111\u00fang \u0111\u1eafn nh\u01b0ng kh\u00f3 m\u00e0 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn t\u1eebng nh\u00e2n vi\u00ean v\u1ec1 m\u1eb7t c\u1ea3m x\u00fac, \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o h\u1ecd th\u1ef1c s\u1ef1 cam k\u1ebft v\u1edbi s\u1ef1 chuy\u1ec3n bi\u1ebfn trong doanh nghi\u1ec7p.<\/p>\n

Con ng\u01b0\u1eddi s\u1ebd th\u1ef1c hi\u1ec7n h\u00e0nh \u0111\u1ed9ng khi tr\u00e1i tim v\u00e0 t\u00e2m tr\u00ed c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c g\u1eafn k\u1ebft, khi\u1ebfn h\u1ecd c\u1ea3m th\u1ea5y nh\u01b0 th\u1ec3 h\u1ecd m\u1ed9t ph\u1ea7n kh\u00f4ng th\u1ec3 thi\u1ebfu trong t\u1ed5 ch\u1ee9c. S\u1eed d\u1ee5ng y\u1ebfu t\u1ed1 l\u1ecbch s\u1eed v\u00e0 truy\u1ec1n th\u1ed1ng v\u0103n h\u00f3a c\u1ee7a c\u00f4ng ty, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t k\u1ebft n\u1ed1i m\u1ea1nh m\u1ebd gi\u1eefa c\u00e1c nh\u00e2n vi\u00ean v\u00e0 c\u00f4ng ty.<\/p>\n

5. TI\u1ebeN H\u00c0NH C\u00d4NG VI\u1ec6C V\u1edaI T\u01af DUY M\u1edaI<\/h3>\n

Nhi\u1ec1u ch\u01b0\u01a1ng tr\u00ecnh thay \u0111\u1ed5i m\u1eb7c \u0111\u1ecbnh r\u1eb1ng m\u1ecdi ng\u01b0\u1eddi s\u1ebd b\u1eaft \u0111\u1ea7u thay \u0111\u1ed5i h\u00e0nh vi m\u1ed9t khi c\u00e1c y\u1ebfu t\u1ed1 h\u00ecnh th\u1ee9c nh\u01b0 ch\u1ec9 th\u1ecb hay h\u1ec7 th\u1ed1ng khen th\u01b0\u1edfng \u0111\u01b0\u1ee3c \u0111\u01b0a ra. \u1ea4y th\u1ebf m\u00e0, \u0111i\u1ec1u quan tr\u1ecdng h\u01a1n cho th\u00e0nh c\u00f4ng c\u1ee7a b\u1ea5t k\u00ec ch\u01b0\u01a1ng tr\u00ecnh thay \u0111\u1ed5i n\u00e0o l\u1ea1i d\u1ef1a tr\u00ean h\u00e0nh vi h\u00e0ng ng\u00e0y c\u1ee7a m\u1ecdi ng\u01b0\u1eddi, ph\u1ea3n \u00e1nh nhu c\u1ea7u c\u1ea5p b\u00e1ch c\u1ee7a s\u1ef1 thay \u0111\u1ed5i. H\u00e3y b\u1eaft \u0111\u1ea7u khoanh v\u00f9ng m\u1ed9t s\u1ed1 h\u00e0nh vi mang t\u00ednh s\u1ed1ng c\u00f2n cho th\u00e0nh c\u00f4ng c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh thay \u0111\u1ed5i. Sau \u0111\u00f3, ch\u1ec9 t\u1eadp trung duy nh\u1ea5t v\u00e0o nh\u1eefng h\u00e0nh vi n\u00e0y trong v\u1ea5n \u0111\u1ec1 c\u1ea3i c\u00e1ch. Nh\u1eefng nh\u00e0 qu\u1ea3n l\u00fd c\u1ea5p\u00a0 cao ph\u1ea3i tr\u1edf th\u00e0nh t\u1ea5m g\u01b0\u01a1ng s\u1ed1ng cho nh\u1eefng h\u00e0nh vi \u0111\u00fang \u0111\u1eafn ngay t\u1eeb ban \u0111\u1ea7u, b\u1edfi nh\u00e2n vi\u00ean ch\u1ec9 b\u1eaft \u0111\u1ea7u tin v\u00e0o thay \u0111\u1ed5i th\u1ef1c t\u1ebf khi h\u1ecd c\u00f3 th\u1ec3 nh\u00ecn th\u1ea5y m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng c\u00e1c h\u00e0nh vi \u0111ang \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi ban l\u00e3nh \u0111\u1ea1o c\u1ee7a h\u1ecd.<\/p>\n

6. THAM GIA, THAM GIA, THAM GIA<\/h3>\n

L\u00e3nh \u0111\u1ea1o th\u01b0\u1eddng m\u1eafc sai l\u1ea7m khi ngh\u0129 r\u1eb1ng ch\u1ec9 c\u1ea7n h\u1ecd h\u00f4 h\u00e0o kh\u1ea9u hi\u1ec7u ngay t\u1eeb \u0111\u1ea7u, m\u1ecdi ng\u01b0\u1eddi s\u1ebd hi\u1ec3u ph\u1ea3i ti\u1ebfn h\u00e0nh c\u00f4ng vi\u1ec7c nh\u01b0 th\u1ebf n\u00e0o. \u0110i\u1ec1u n\u00e0y ho\u00e0n to\u00e0n sai l\u1ea7m. S\u1ef1 thay \u0111\u1ed5i m\u1ea1nh m\u1ebd v\u00e0 b\u1ec1n v\u1eefng \u0111\u00f2i h\u1ecfi s\u1ef1 giao ti\u1ebfp li\u00ean t\u1ee5c, kh\u00f4ng ch\u1ec9 \u1edf kh\u00e2u tri\u1ec3n khai m\u00e0 c\u00f2n \u1edf kh\u00e2u th\u1ef1c thi k\u1ebf ho\u1ea1ch. Giao ti\u1ebfp c\u00e0ng \u0111a d\u1ea1ng th\u00ec hi\u1ec7u qu\u1ea3 c\u00e0ng cao. H\u00e0nh \u0111\u1ed9ng \u0111i k\u00e8m v\u1edbi l\u1eddi n\u00f3i m\u1edbi th\u1ef1c s\u1ef1 quan tr\u1ecdng.<\/p>\n

7. THAY \u0110\u1ed4I KH\u00d4NG GI\u1edaI H\u1ea0N<\/h3>\n

C\u1ea3i c\u00e1ch c\u00f3 c\u01a1 h\u1ed9i t\u1ed1t nh\u1ea5t \u0111\u01b0\u1ee3c th\u1ef1c thi trong m\u1ed9t t\u1ed5 ch\u1ee9c khi t\u1ea5t c\u1ea3 nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u1ea9m quy\u1ec1n v\u00e0 t\u1ea7m \u1ea3nh h\u01b0\u1edfng c\u00f9ng tham gia. Ngo\u00e0i nh\u1eefng ng\u01b0\u1eddi c\u00f3 ch\u1ee9c danh \u0111\u01b0\u01a1ng nhi\u00ean ph\u1ea3i \u0111\u1ee9ng \u0111\u1ea7u t\u00e0u khi doanh nghi\u1ec7p chuy\u1ec3n m\u00ecnh, th\u00ec c\u1ea3 b\u1ed9 ph\u1eadn kh\u00f4ng c\u00f3 ch\u1ee9c danh c\u0169ng ph\u1ea3i l\u00e0 nh\u1eefng ng\u01b0\u1eddi tham gia. T\u1ea7m \u1ea3nh h\u01b0\u1edfng c\u1ee7a nh\u00f3m n\u00e0y \u0111\u1ebfn t\u1eeb chuy\u00ean m\u00f4n c\u1ee7a h\u1ecd c\u00f9ng m\u1ea1ng l\u01b0\u1edbi quan h\u1ec7 c\u00f3 kh\u1ea3 n\u0103ng t\u1ea1o ra \u0111\u01b0\u1ee3c s\u1ef1 tin t\u01b0\u1edfng<\/p>\n

Ch\u00fang ta g\u1ecdi b\u1ed9 ph\u1eadn n\u00e0y l\u00e0 \u201cl\u1ef1c l\u01b0\u1ee3ng \u0111\u1eb7c bi\u1ec7t\u201d. H\u1ecd c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t gi\u00e1m s\u00e1t vi\u00ean r\u1ea5t \u0111\u01b0\u1ee3c ng\u01b0\u1eddi kh\u00e1c k\u00ednh tr\u1ecdng, m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n gi\u1ecfi hay th\u1eadm ch\u00ed l\u00e0 m\u1ed9t nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n \u0111\u00e3 l\u00e0m vi\u1ec7c \u1edf c\u00f4ng ty \u0111\u01b0\u1ee3c 25 n\u0103m. Nh\u1eefng doanh\u00a0 nghi\u1ec7p th\u00e0nh c\u00f4ng trong vi\u1ec7c th\u1ef1c thi c\u00e1c thay \u0111\u1ed5i ch\u1ee7 ch\u1ed1t khi ph\u00e1t hi\u1ec7n s\u1edbm \u0111\u01b0\u1ee3c nh\u1eefng c\u00e1 nh\u00e2n n\u00e0y, v\u00e0 t\u00ecm m\u1ecdi c\u00e1ch \u0111\u1ec3 h\u1ecd tr\u1edf th\u00e0nh ng\u01b0\u1eddi tham gia ho\u1eb7c h\u01b0\u1edbng d\u1eabn trong ch\u01b0\u01a1ng tr\u00ecnh thay \u0111\u1ed5i. \u201cL\u1ef1c l\u01b0\u1ee3ng \u0111\u1eb7c bi\u1ec7t\u201d c\u1ea7n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh tr\u01b0\u1edbc khi h\u1ecd tham gia ch\u00ednh th\u1ee9c. Ph\u01b0\u01a1ng \u00e1n t\u1ed1t nh\u1ea5t \u0111\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y trong m\u1ed9t t\u1ed5 ch\u1ee9c l\u1edbn l\u00e0 ti\u1ebfn h\u00e0nh ph\u00e2n t\u00edch m\u1ea1ng l\u01b0\u1edbi. B\u1eb1ng c\u00e1ch v\u1ea1ch ra c\u00e1c k\u1ebft n\u1ed1i trong t\u1ed5 ch\u1ee9c v\u00e0 t\u00ecm ra m\u1ecdi ng\u01b0\u1eddi hay tr\u00f2 chuy\u1ec7n c\u00f9ng ai nh\u1ea5t, b\u1ea1n c\u00f3 th\u1ec3 k\u1ebft h\u1ee3p s\u01a1 \u0111\u1ed3 t\u1ed5 ch\u1ee9c ch\u00ednh th\u1ed1ng v\u1edbi nh\u1eefng ng\u01b0\u1eddi \u0111\u1ee9ng ngo\u00e0i r\u00eca – nh\u1eefng c\u00e1 nh\u00e2n kh\u00f4ng gi\u1eef ch\u1ee9c danh qu\u1ea3n l\u00fd nh\u01b0ng c\u00f3 t\u1ea7m \u1ea3nh h\u01b0\u1edfng v\u00e0 kh\u1ea3 n\u0103ng \u0111\u1ecbnh h\u01b0\u1edbng, d\u1eabn d\u1eaft ng\u01b0\u1eddi kh\u00e1c kh\u00f4ng thua g\u00ec \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00fd.<\/p>\n

8. T\u1eacN D\u1ee4NG C\u00c1C GI\u1ea2I PH\u00c1P CH\u00cdNH TH\u1ee8C<\/h3>\n

Thuy\u1ebft ph\u1ee5c m\u1ecdi ng\u01b0\u1eddi thay \u0111\u1ed5i h\u00e0nh vi c\u1ee7a h\u1ecd s\u1ebd l\u00e0 kh\u00f4ng \u0111\u1ee7 \u0111\u1ec3 th\u1ef1c hi\u1ec7n chuy\u1ec3n \u0111\u1ed5i n\u1ebfu nh\u1eefng y\u1ebfu t\u1ed1 ch\u00ednh th\u1ee9c nh\u01b0 c\u01a1 c\u1ea5u, h\u1ec7 th\u1ed1ng khen th\u01b0\u1edfng, c\u00e1ch th\u1ee9c \u0111i\u1ec1u h\u00e0nh, \u0111\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n kh\u00f4ng \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf l\u1ea1i \u0111\u1ec3 h\u1ed7 tr\u1ee3 m\u1ed7i c\u00e1 nh\u00e2n trong doanh nghi\u1ec7p. Nhi\u1ec1u c\u00f4ng ty kh\u00f4ng th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c ti\u00eau ch\u00ed quan tr\u1ecdng n\u00e0y.<\/p>\n

C\u00f3 m\u1ed9t tr\u01b0\u1eddng h\u1ee3p nh\u01b0 th\u1ebf n\u00e0y, sau m\u1ed9t kh\u1edfi \u0111\u1ea7u r\u1ea5t ho\u00e0nh tr\u00e1ng, m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o cho c\u00e1c nh\u00e2n vi\u00ean trong m\u1ed9t c\u00f4ng ty lu\u1eadt \u0111\u00e3 ch\u00f9n b\u01b0\u1edbc b\u1edfi ban l\u00e3nh \u0111\u1ea1o kh\u00f4ng \u0111\u01b0a ra m\u1ed9t c\u01a1 ch\u1ebf ch\u00ednh th\u1ee9c n\u00e0o \u0111\u1ec3 h\u1ed7 tr\u1ee3 ho\u1eb7c th\u01b0\u1edfng ph\u1ea1t ph\u00e2n minh \u0111\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi tham gia ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o n\u00e0y. Trong qu\u00e1 tr\u00ecnh t\u00ednh to\u00e1n ph\u01b0\u01a1ng th\u1ee9c th\u01b0\u1edfng, c\u00f4ng ty \u0111\u00e3 b\u1ecf qua v\u1ea5n \u0111\u1ec1 ph\u00e1t tri\u1ec3n ra kh\u1ecfi ph\u01b0\u01a1ng tr\u00ecnh c\u1ee7a n\u00f3. Do \u0111\u00f3, m\u1eb7c d\u00f9 ban l\u00e3nh \u0111\u1ea1o khen ng\u1ee3i h\u1ebft l\u1eddi ch\u01b0\u01a1ng tr\u00ecnh n\u00e0y tuy\u1ec7t v\u1eddi th\u1ebf n\u00e0o nh\u01b0ng v\u00ec kh\u00f4ng c\u00f3 ch\u1ebf \u0111\u1ed9 khen th\u01b0\u1edfng n\u00ean ban \u0111\u00e0o t\u1ea1o kh\u00f4ng kh\u00e1c g\u00ec m\u1ed9t \u0111\u1ed9i t\u00ecnh nguy\u1ec7n vi\u00ean. Khi h\u00e3ng lu\u1eadt nh\u00ecn nh\u1eadn \u0111\u01b0\u1ee3c v\u1ea5n \u0111\u1ec1 n\u00e0y, c\u00e1c th\u00e0nh vi\u00ean ch\u1ee7 ch\u1ed1t \u0111\u00e3 \u0111\u01b0a ra m\u1ed9t lo\u1ea1t thay \u0111\u1ed5i v\u1ec1 ch\u00ednh s\u00e1ch; b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c \u0111\u01b0a ra c\u01a1 ch\u1ebf khen th\u01b0\u1edfng v\u1edbi nh\u00f3m \u0111\u00e0o t\u1ea1o n\u00e0y \u0111\u1ec3 \u00e1p d\u1ee5ng v\u00e0 x\u00e9t \u0111\u1ebfn nh\u1eefng \u0111\u00f3ng g\u00f3p c\u1ee7a ban \u0111\u00e0o t\u1ea1o.<\/p>\n

9. T\u1eacN D\u1ee4NG GI\u1ea2I PH\u00c1P KH\u00d4NG CH\u00cdNH TH\u1ee8C<\/h3>\n

Ngay c\u1ea3 khi c\u00f3 nh\u1eefng y\u1ebfu t\u1ed1 thay \u0111\u1ed5i, v\u0103n h\u00f3a c\u1ed1 h\u1eefu c\u00f3 th\u1ec3 ph\u00e1 ho\u1ea1i ch\u00fang n\u1ebfu m\u1ecdi ng\u01b0\u1eddi quay l\u1ea1i nh\u1eefng h\u00e0nh vi v\u00f4 th\u1ee9c nh\u01b0ng \u0103n s\u00e2u b\u00e1m r\u1ec5 trong t\u00e2m th\u1ee9c c\u1ee7a h\u1ecd. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao gi\u1ea3i ph\u00e1p ch\u00ednh th\u1ee9c v\u00e0 kh\u00f4ng ch\u00ednh th\u1ee9c ph\u1ea3i song song t\u1ed3n t\u1ea1i. M\u1ed9t c\u00f4ng ty v\u1ec1 c\u00f4ng ngh\u1ec7 h\u00e0ng \u0111\u1ea7u \u0111\u00e3 c\u1ed1 g\u1eafng kh\u1eafc s\u00e2u t\u01b0 duy kh\u00e1ch h\u00e0ng l\u00e0 tr\u1ecdng t\u00e2m sau 10 n\u0103m t\u1eadp trung v\u00e0o c\u1eaft gi\u1ea3m chi ph\u00ed. M\u1ed9t b\u1ed9 quy tr\u00ecnh m\u1edbi \u0111\u01b0\u1ee3c \u0111\u01b0a ra, nh\u01b0ng k\u1ef3 l\u1ea1 thay gi\u1ea3i ph\u00e1p c\u00f3 t\u00e1c d\u1ee5ng nh\u1ea5t l\u1ea1i kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t quy tr\u00ecnh ch\u00ednh th\u1ee9c m\u00e0 l\u00e0 quy tr\u00ecnh phi ti\u00eau chu\u1ea9n v\u00e0 t\u1eadp trung v\u00e0o y\u1ebfu t\u1ed1 v\u0103n h\u00f3a – thay \u0111\u1ed5i kh\u1ea9u hi\u1ec7u v\u1ed1n l\u00e0 kim ch\u1ec9 nam cho vi\u1ec7c \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh c\u1ee7a b\u1ed9 ph\u1eadn ho\u1ea1t \u0111\u1ed9ng ngo\u00e0i doanh nghi\u1ec7p, \u201cKh\u00e1ch h\u00e0ng l\u00e0 trung t\u00e2m\u201d. B\u1eb1ng vi\u1ec7c y\u00eau c\u1ea7u m\u1ecdi ng\u01b0\u1eddi \u1edf m\u1ecdi c\u1ea5p \u0111\u1ed9 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 b\u1eb1ng c\u01a1 ch\u1ebf khen th\u01b0\u1edfng, c\u00e1c l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 t\u1ea1o ra v\u0103n h\u00f3a l\u00e0m vi\u1ec7c n\u01a1i m\u00e0 ng\u01b0\u1eddi ta coi c\u00f4ng vi\u1ec7c m\u00ecnh ph\u1ee5 tr\u00e1ch l\u00e0 c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ea3n th\u00e2n m\u00ecnh.<\/p>\n

10. \u0110\u00c1NH GI\u00c1 V\u00c0 \u0110I\u1ec0U CH\u1ec8NH<\/h3>\n

Cu\u1ed9c \u0111i\u1ec1u tra strategy&\/Katzenbach ch\u1ec9 ra, nhi\u1ec1u t\u1ed5 ch\u1ee9c d\u00f9 c\u00f3 n\u1ed7 l\u1ef1c chuy\u1ec3n \u0111\u1ed5i kh\u00f4ng th\u1ec3 \u0111o l\u01b0\u1eddng th\u00e0nh c\u00f4ng tr\u01b0\u1edbc khi b\u01b0\u1edbc ti\u1ebfp. C\u00e1c l\u00e3nh \u0111\u1ea1o r\u1ea5t h\u00e1o h\u1ee9c \u0111\u1ec3 tuy\u00ean b\u1ed1 chi\u1ebfn th\u1eafng m\u00e0 kh\u00f4ng d\u00e0nh th\u1eddi gian t\u00ecm hi\u1ec3u nh\u1eefng g\u00ec hi\u1ec7u qu\u1ea3 v\u00e0 nh\u1eefng g\u00ec kh\u00f4ng \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh b\u01b0\u1edbc ti\u1ebfp theo cho ph\u00f9 h\u1ee3p. S\u1ef1 th\u1ea5t b\u1ea1i trong vi\u1ec7c b\u00e1m s\u00e1t c\u00e1c k\u1ebft qu\u1ea3 n\u00e0y d\u1eabn \u0111\u1ebfn s\u1ef1 thay \u0111\u1ed5i kh\u00f4ng xuy\u00ean su\u1ed1t, v\u00e0 kh\u00f4ng cung c\u1ea5p cho t\u1ed5 ch\u1ee9c th\u00f4ng tin c\u1ea7n thi\u1ebft v\u1ec1 c\u00e1ch l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 h\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i.<\/p>\n

10 nguy\u00ean t\u1eafc ch\u1ec9 d\u1eabn n\u00e0y l\u00e0 khu\u00f4n m\u1eabu chung cho c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o cam k\u1ebft th\u1ef1c hi\u1ec7n thay \u0111\u1ed5i b\u1ec1n b\u1eefng. C\u00f4ng vi\u1ec7c c\u00f3 th\u1ec3 kh\u00f3 kh\u0103n v\u00e0 \u0111\u00f2i h\u1ecfi s\u1ef1 ch\u00ednh x\u00e1c. Nh\u01b0ng y\u00eau c\u1ea7u thay \u0111\u1ed5i ng\u00e0y c\u00e0ng tr\u1edf n\u00ean c\u1ea5p b\u00e1ch h\u01a1n. Ch\u00fang ta c\u1ea7n c\u00f3 s\u1ef1 \u0111\u1ed3ng l\u00f2ng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

C\u00e1c chuy\u00ean gia qu\u1ea3n tr\u1ecb thay \u0111\u1ed5i v\u00e0 chi\u1ebfn l\u01b0\u1ee3c cho r\u1eb1ng, vi\u1ec7c n\u1eafm r\u00f5 10 nguy\u00ean t\u1eafc sau c\u00f3 th\u1ec3 gi\u00fap c\u00e1c gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh th\u1ef1c thi c\u00e1c chuy\u1ec3n bi\u1ebfn theo c\u00e1i c\u00e1ch sao cho nh\u1eefng thay \u0111\u1ed5i quan tr\u1ecdng di\u1ec5n ra h\u00f4m nay s\u1ebd tr\u01b0\u1eddng t\u1ed3n. Theo m\u1ed9t kh\u1ea3o s\u00e1t c\u1ee7a trung […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[168,174],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3712"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3712"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3712\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3712"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3712"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3712"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}