{"id":37150,"date":"2023-12-08T23:12:50","date_gmt":"2023-12-08T23:12:50","guid":{"rendered":"https:\/\/masterskills.org\/blog\/smart-trong-quan-ly-du-an-la-gi.html"},"modified":"2023-12-24T21:45:20","modified_gmt":"2023-12-24T14:45:20","slug":"smart-trong-quan-ly-du-an-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/smart-trong-quan-ly-du-an-la-gi.html","title":{"rendered":"SMART trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n l\u00e0 g\u00ec?"},"content":{"rendered":"
\n

SMART trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n l\u00e0 g\u00ec?<\/strong><\/span><\/h2>\n

SMART \u0111\u1ec1 c\u1eadp \u0111\u1ebfn m\u1ed9t ti\u00eau ch\u00ed c\u1ee5 th\u1ec3 \u0111\u1ec3 thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau n\u00f3i chung v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n n\u00f3i ri\u00eang. SMART l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a Specific\u00a0(C\u1ee5 th\u1ec3), Measurable (\u0110o l\u01b0\u1eddng \u0111\u01b0\u1ee3c), Attainable (C\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c), Relevant (C\u00f3 li\u00ean quan) v\u00e0 Time-bound (Gi\u1edbi h\u1ea1n th\u1eddi gian). \u00dd t\u01b0\u1edfng l\u00e0 m\u1ecdi m\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n ph\u1ea3i tu\u00e2n th\u1ee7 c\u00e1c ti\u00eau ch\u00ed SMART \u0111\u1ec3 c\u00f3 hi\u1ec7u qu\u1ea3. Do \u0111\u00f3, khi l\u1eadp k\u1ebf ho\u1ea1ch cho c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n, m\u1ed7i m\u1ee5c ti\u00eau n\u00ean:<\/span><\/p>\n

    \n
  • C\u1ee5 th\u1ec3 – S: M\u1ee5c ti\u00eau n\u00ean nh\u1eafm v\u00e0o m\u1ed9t l\u0129nh v\u1ef1c c\u1ea3i ti\u1ebfn c\u1ee5 th\u1ec3 ho\u1eb7c tr\u1ea3 l\u1eddi m\u1ed9t nhu c\u1ea7u c\u1ee5 th\u1ec3<\/span><\/li>\n
  • C\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c – M: M\u1ee5c ti\u00eau ph\u1ea3i c\u00f3 th\u1ec3 \u0111\u1ecbnh l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c ho\u1eb7c \u00edt nh\u1ea5t l\u00e0 cho ph\u00e9p \u0111\u1ea1t \u0111\u01b0\u1ee3c ti\u1ebfn \u0111\u1ed9 c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c<\/span><\/li>\n
  • C\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c – A: M\u1ee5c ti\u00eau ph\u1ea3i th\u1ef1c t\u1ebf, d\u1ef1a tr\u00ean c\u00e1c ngu\u1ed3n l\u1ef1c s\u1eb5n c\u00f3 v\u00e0 c\u00e1c r\u00e0ng bu\u1ed9c hi\u1ec7n c\u00f3<\/span><\/li>\n
  • C\u00f3 li\u00ean quan- R: M\u1ee5c ti\u00eau ph\u1ea3i ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau kinh doanh kh\u00e1c \u0111\u1ec3 \u0111\u01b0\u1ee3c coi l\u00e0 \u0111\u00e1ng gi\u00e1<\/span><\/li>\n
  • Gi\u1edbi h\u1ea1n th\u1eddi gian – T: M\u1ee5c ti\u00eau ph\u1ea3i c\u00f3 th\u1eddi h\u1ea1n ho\u1eb7c k\u1ebft th\u00fac x\u00e1c \u0111\u1ecbnh<\/span><\/li>\n<\/ul>\n
    <\/b><\/div>\n

    SMART trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n<\/span><\/em><\/p>\n

    \u0110i s\u00e2u h\u01a1n, ch\u00fang ta h\u00e3y xem x\u00e9t chi ti\u1ebft t\u1eebng\u00a0ti\u00eau ch\u00ed SMART.<\/span><\/p>\n

    <\/strong><\/h2>\n

    M\u1ee5c ti\u00eau n\u00ean nh\u1eafm v\u00e0o m\u1ed9t l\u0129nh v\u1ef1c c\u1ea3i ti\u1ebfn c\u1ee5 th\u1ec3 ho\u1eb7c \u0111\u00e1p \u1ee9ng m\u1ed9t nhu c\u1ea7u c\u1ee5 th\u1ec3. V\u00ec \u0111\u00e2y l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean trong quy tr\u00ecnh \u0111\u1eb7t m\u1ee5c ti\u00eau SMART n\u00ean \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i c\u00e0ng r\u00f5 r\u00e0ng c\u00e0ng t\u1ed1t.\u00a0<\/span><\/p>\n

    V\u00ed d\u1ee5, l\u01b0u \u00fd s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa \u201cT\u00f4i s\u1ebd l\u00e0m b\u1eefa tr\u01b0a\u201d v\u00e0 \u201cT\u00f4i s\u1ebd d\u00f9ng b\u00e1nh\u00a0m\u00ec n\u01b0\u1edbng, b\u01a1 \u0111\u1eadu ph\u1ed9ng v\u00e0 m\u1ee9t d\u00e2u \u0111\u1ec3 t\u1ea1o ra m\u1ed9t chi\u1ebfc\u00a0sandwich ngon cho b\u1eefa tr\u01b0a\u201d. V\u00ed d\u1ee5 n\u00e0y c\u0169ng minh h\u1ecda t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c l\u1ef1a ch\u1ecdn t\u1eeb ng\u1eef. Ch\u00fang ta kh\u00f4ng ch\u1ec9 l\u01b0u \u00fd nh\u1eefng th\u00e0nh ph\u1ea7n ho\u1eb7c c\u00f4ng c\u1ee5 n\u00e0o s\u1ebd \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng m\u00e0 c\u00f2n n\u00f3i r\u00f5 ai l\u00e0 ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n\u00a0v\u00e0\u00a0l\u00e0 ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u01b0\u1edfng th\u00e0nh qu\u1ea3. C\u00e1c chi ti\u1ebft b\u1ed5 sung th\u00eam nh\u01b0 ph\u00e2n lo\u1ea1i m\u1ee5c ti\u00eau theo \u0111\u1ed9 \u01b0u ti\u00ean c\u0169ng g\u00f3p ph\u1ea7n gi\u00fap c\u00e1c th\u00e0nh vi\u00ean d\u1ef1 \u00e1n\u00a0d\u1ec5 d\u00e0ng h\u00ecnh dung v\u00e0 s\u1eafp x\u1ebfp nhi\u1ec7m v\u1ee5 trong d\u1ef1 \u00e1n.<\/span><\/p>\n

    <\/strong><\/h2>\n

    M\u1ee5c ti\u00eau ph\u1ea3i c\u00f3 th\u1ec3 \u0111\u1ecbnh l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c, ho\u1eb7c \u00edt nh\u1ea5t l\u00e0 cho ph\u00e9p \u0111\u1ea1t \u0111\u01b0\u1ee3c ti\u1ebfn \u0111\u1ed9 c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c. Trong b\u01b0\u1edbc n\u00e0y, ch\u00fang ta s\u1ebd ch\u1ecdn c\u00e1c \u0111i\u1ec3m \u0111\u00e1nh d\u1ea5u ti\u1ebfn \u0111\u1ed9 ho\u1eb7c KPI c\u1ee7a d\u1ef1 \u00e1n v\u00e0 c\u00e1ch ch\u00fang ta s\u1ebd \u0111o l\u01b0\u1eddng ch\u00fang. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 \u00e1p d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 ph\u00f9 h\u1ee3p ho\u1eb7c c\u01a1 c\u1ea5u l\u1ea1i KPI c\u1ee7a ch\u00fang ta th\u00e0nh th\u1ee9 g\u00ec \u0111\u00f3 m\u00e0 ch\u00fang ta c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng theo d\u00f5i. Ch\u00fang ta c\u0169ng c\u1ea7n x\u00e1c \u0111\u1ecbnh ai ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111o l\u01b0\u1eddng ti\u1ebfn \u0111\u1ed9 c\u1ee7a m\u00ecnh, khi n\u00e0o c\u00e1c ph\u00e9p \u0111o n\u00e0y s\u1ebd di\u1ec5n ra v\u00e0 n\u01a1i n\u00e0o th\u00f4ng tin s\u1ebd \u0111\u01b0\u1ee3c chia s\u1ebb \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o m\u1ecdi th\u00f4ng tin trong d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c th\u00f4ng\u00a0su\u1ed1t.<\/span><\/p>\n

    <\/strong><\/h2>\n

    M\u1ee5c ti\u00eau ph\u1ea3i th\u1ef1c t\u1ebf v\u00e0 d\u1ef1a tr\u00ean c\u00e1c ngu\u1ed3n l\u1ef1c s\u1eb5n c\u00f3 v\u00e0 c\u00e1c r\u00e0ng bu\u1ed9c hi\u1ec7n c\u00f3. C\u00e1c h\u1ea1n ch\u1ebf \u0111i\u1ec3n h\u00ecnh c\u1ee7a d\u1ef1 \u00e1n bao g\u1ed3m ngu\u1ed3n l\u1ef1c, ng\u00e2n s\u00e1ch v\u00e0 th\u1eddi gian. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n n\u00ean xem x\u00e9t d\u1eef li\u1ec7u t\u1eeb c\u00e1c d\u1ef1 \u00e1n t\u01b0\u01a1ng t\u1ef1 trong qu\u00e1 kh\u1ee9 \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 nh\u1eefng g\u00ec c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c trong kho\u1ea3ng th\u1eddi gian n\u00e0y.<\/span><\/p>\n

    Relevant (C\u00f3 li\u00ean quan)<\/strong><\/span><\/h2>\n

    M\u1ee5c ti\u00eau ph\u1ea3i ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau kinh doanh, chi\u1ebfn l\u01b0\u1ee3c ho\u1eb7c c\u00e1c m\u1ee5c ti\u00eau kh\u00e1c c\u1ee7a d\u1ef1 \u00e1n \u0111\u1ec3 mang l\u1ea1i gi\u00e1 tr\u1ecb. Ch\u00fang ta c\u0169ng c\u00f3 th\u1ec3 chia m\u1ee5c ti\u00eau d\u1ef1 \u00e1n c\u1ee7a m\u00ecnh th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau nh\u1ecf h\u01a1n, c\u00f3 li\u00ean quan \u0111\u1ec3 gi\u1eef cho c\u1ea3 nh\u00f3m t\u1eadp trung. H\u00e3y t\u00edch c\u1ef1c \u201clo\u1ea1i b\u1ecf\u201d c\u00e1c m\u1ee5c ti\u00eau\/m\u1ee5c ti\u00eau ph\u1ee5 kh\u00f4ng li\u00ean quan \u0111\u1ec3 ti\u1ebft ki\u1ec7m th\u1eddi gian cho d\u1ef1 \u00e1n.\u00a0<\/span><\/p>\n

    Time-bound (Gi\u1edbi h\u1ea1n th\u1eddi gian)<\/strong><\/span><\/p>\n

    M\u1ee5c ti\u00eau ph\u1ea3i c\u00f3 th\u1eddi h\u1ea1n ho\u1eb7c m\u1ed9t k\u1ebft th\u00fac x\u00e1c \u0111\u1ecbnh. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111o b\u1eb1ng gi\u1edd,\u00a0ph\u00fat, ng\u00e0y l\u00e0m vi\u1ec7c ho\u1eb7c n\u0103m t\u00f9y thu\u1ed9c v\u00e0o ph\u1ea1m vi d\u1ef1 \u00e1n. \u0110\u1ec3 thi\u1ebft l\u1eadp c\u00e1c m\u1ed1c th\u1eddi gian cho d\u1ef1 \u00e1n, ch\u00fang ta c\u00f3 th\u1ec3 nh\u1eadn ph\u1ea3n h\u1ed3i t\u1eeb c\u00e1c b\u00ean li\u00ean quan ch\u00ednh v\u1ec1 k\u1ef3 v\u1ecdng v\u1ec1 th\u1eddi h\u1ea1n c\u1ee7a h\u1ecd v\u00e0 so s\u00e1nh n\u00f3 v\u1edbi \u0111\u1ea7u v\u00e0o c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m.<\/span><\/p>\n

    Ch\u00fang ta c\u00f3 th\u1ec3 vi\u1ebft ra c\u00e1c m\u1ee5c ti\u00eau SMART c\u1ee7a m\u00ecnh v\u00e0 chia s\u1ebb ch\u00fang v\u1edbi \u0111\u1ed9i ng\u0169 d\u1ef1 \u00e1n b\u1eb1ng t\u00e0i li\u1ec7u \u0111\u01b0\u1ee3c chia s\u1ebb ho\u1eb7c m\u1eabu OKR. M\u1eabu OKR cho ph\u00e9p b\u1ea1n x\u00e1c \u0111\u1ecbnh, x\u00e2y d\u1ef1ng, th\u1ea3o lu\u1eadn, theo d\u00f5i v\u00e0 x\u1ebfp h\u1ea1ng c\u00e1c m\u1ee5c ti\u00eau cho c\u1ea3 nh\u00f3m v\u00e0 c\u00e1 nh\u00e2n trong b\u1ea5t k\u1ef3 d\u1ef1 \u00e1n c\u1ee5 th\u1ec3 n\u00e0o.<\/span><\/p>\n

    Ngu\u1ed3n g\u1ed1c m\u1ee5c ti\u00eau SMART<\/strong><\/span><\/h2>\n

    <\/b><\/p>\n

    Ngu\u1ed3n g\u1ed1c c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau SMART<\/span><\/em><\/p>\n

    \u00a0<\/p>\n

    M\u1eb7c d\u00f9 thu\u1eadt ng\u1eef SMART xu\u1ea5t hi\u1ec7n l\u1ea7n \u0111\u1ea7u ti\u00ean trong s\u1ed1 ra n\u0103m 1981 c\u1ee7a m\u1ed9t t\u1ea1p ch\u00ed qu\u1ea3n l\u00fd kinh doanh nh\u01b0ng\u00a0c\u00e1c m\u1ee5c ti\u00eau SMART \u0111\u00e3 ra \u0111\u1eddi t\u1eeb m\u1ed9t thuy\u1ebft t\u00e2m l\u00fd c\u1ee7a th\u1eadp ni\u00ean 1960, n\u01a1i c\u00e1c nh\u00e0 nghi\u00ean c\u1ee9u b\u1eaft \u0111\u1ea7u th\u1eed nghi\u1ec7m m\u1ed1i quan h\u1ec7 gi\u1eefa vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh c\u00f3 \u00fd th\u1ee9c v\u00e0 k\u1ebft qu\u1ea3 \u0111\u1ea7u ra. Trong b\u00e0i b\u00e1o \u0111\u01b0\u1ee3c tr\u00edch d\u1eabn c\u1ee7a Ti\u1ebfn s\u0129 Edwin Locke v\u1ec1 ch\u1ee7 \u0111\u1ec1 n\u00e0y, \u00f4ng l\u01b0u \u00fd r\u1eb1ng \u201c\u00fd t\u01b0\u1edfng c\u00f3 \u00fd th\u1ee9c c\u1ee7a m\u1ed9t c\u00e1 nh\u00e2n \u0111i\u1ec1u ch\u1ec9nh h\u00e0nh \u0111\u1ed9ng c\u1ee7a ch\u00ednh h\u1ecd\u201d v\u00e0 c\u00f3 m\u1ed1i quan h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi vi\u1ec7c th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau.<\/span><\/p>\n

    Nghi\u00ean c\u1ee9u c\u1ee7a \u00f4ng c\u0169ng ph\u00e1t hi\u1ec7n ra r\u1eb1ng kh\u00f4ng ph\u1ea3i ti\u1ec1n b\u1ea1c, k\u1ebft qu\u1ea3 hay \u00e1p l\u1ef1c b\u00ean ngo\u00e0i th\u00fac \u0111\u1ea9y hi\u1ec7u su\u1ea5t cao. H\u00e0nh \u0111\u1ed9ng chia nh\u1ecf m\u1ed9t m\u1ee5c ti\u00eau l\u1edbn\u00a0th\u00e0nh m\u1ed9t m\u1ee5c \u0111\u00edch c\u00f3 \u00fd th\u1ee9c v\u1edbi ph\u01b0\u01a1ng ph\u00e1p x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau SMART\u00a0s\u1ebd g\u00f3p ph\u1ea7n gia t\u0103ng t\u1ec9 l\u1ec7 th\u00e0nh c\u00f4ng c\u1ee7a c\u00e1c m\u1ee5c ti\u00eau trong d\u1ef1 \u00e1n.<\/span><\/p>\n

    V\u00ed d\u1ee5 v\u1ec1 m\u1ee5c ti\u00eau SMART trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n<\/strong><\/span><\/h2>\n

    Nh\u01b0 b\u1ea1n s\u1ebd th\u1ea5y t\u1eeb c\u00e1c v\u00ed d\u1ee5 b\u00ean d\u01b0\u1edbi, c\u00e1c m\u1ee5c ti\u00eau SMART c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho t\u1ea5t c\u1ea3 c\u00e1c kh\u00eda c\u1ea1nh c\u1ee7a qu\u1ea3n l\u00fd d\u1ef1 \u00e1n. \u0110\u01a1n gi\u1ea3n h\u00f3a m\u1ee5c ti\u00eau SMART l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 m\u1ea1nh m\u1ebd \u0111\u1ec3 s\u1eafp x\u1ebfp to\u00e0n b\u1ed9 nh\u00f3m c\u1ee7a b\u1ea1n xung quanh m\u1ed9t m\u1ee5c \u0111\u00edch\u00a0chung.<\/span><\/p>\n

    1. \u00c1p d\u1ee5ng m\u1ed9t c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c (c\u1ee5 th\u1ec3) s\u1eafp x\u1ebfp \u00edt nh\u1ea5t 50\u00a0(c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c)\u00a0y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c\u00a0m\u1ed7i tu\u1ea7n (c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c) \u0111\u1ec3 nh\u00f3m c\u1ee7a ch\u00fang t\u00f4i c\u00f3 th\u1ec3 h\u1ee3p l\u00fd h\u00f3a vi\u1ec7c ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5 (c\u00f3 li\u00ean quan) trong v\u00f2ng 30 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn (c\u00f3 th\u1eddi h\u1ea1n).<\/span><\/p>\n

    2. T\u1ea1o m\u1eabu chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i (c\u1ee5 th\u1ec3) l\u00ean k\u1ebf ho\u1ea1ch cho m\u1ed9t Tweet h\u00e0ng ng\u00e0y trong 30 ng\u00e0y t\u1edbi (c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c) \u0111\u1ec3 t\u0103ng m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a \u0111\u1ed1i t\u01b0\u1ee3ng hi\u1ec7n t\u1ea1i (c\u00f3 li\u00ean quan) tr\u01b0\u1edbc khi ch\u00fang t\u00f4i ra m\u1eaft v\u00e0o ng\u00e0y \u0111\u1ea7u ti\u00ean c\u1ee7a th\u00e1ng\u00a0t\u1edbi (c\u00f3 th\u1eddi h\u1ea1n).<\/span><\/p>\n

    3. S\u1eafp x\u1ebfp l\u1ea1i l\u1ecbch tr\u00ecnh ph\u00e2n ph\u1ed1i d\u1ef1 \u00e1n hi\u1ec7n t\u1ea1i (c\u1ee5 th\u1ec3) b\u1eb1ng c\u00e1ch ch\u1ec9 \u0111\u1ecbnh ng\u00e0y \u0111\u1ebfn h\u1ea1n m\u1edbi cho c\u1ea3 03\u00a0nhi\u1ec7m v\u1ee5 nh\u1ecf (c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c) trong 07\u00a0ng\u00e0y t\u1edbi (c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c) \u0111\u1ec3 th\u1eddi h\u1ea1n ban \u0111\u1ea7u v\u1eabn gi\u1eef nguy\u00ean (c\u00f3 li\u00ean quan) v\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 xem l\u1ea1i c\u00e1c nhi\u1ec7m v\u1ee5 tr\u01b0\u1edbc Th\u1ee9 S\u00e1u ( c\u00f3 th\u1eddi h\u1ea1n).<\/span><\/p>\n

    Ngu\u1ed3n:\u00a0wrike.com<\/span><\/p>\n

    \u00a0<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

    SMART trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n l\u00e0 m\u1ed9t khung ho\u1ea1ch \u0111\u1ecbnh m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c George Doran, Arthur Miller v\u00e0 James Cunningham<\/em><\/strong> t\u1ea1o ra v\u00e0o \u0111\u1ea7u nh\u1eefng n\u0103m 1980.\u00a0Trong nh\u1eefng n\u0103m qua, ph\u01b0\u01a1ng ph\u00e1p x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau\u00a0SMART \u0111\u00e3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng r\u1ed9ng r\u00e3i \u0111\u1ec3 thi\u1ebft l\u1eadp\u00a0c\u00e1c m\u1ee5c ti\u00eau trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n v\u00e0 c\u00e1c\u00a0m\u1ee5c \u0111\u00edch ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n.<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37150"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37150"}],"version-history":[{"count":2,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37150\/revisions"}],"predecessor-version":[{"id":69005,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37150\/revisions\/69005"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37150"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37150"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}