{"id":3718,"date":"2023-11-29T20:55:53","date_gmt":"2023-11-29T20:55:53","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3718"},"modified":"2023-11-29T08:34:57","modified_gmt":"2023-11-29T08:34:57","slug":"quan-ly-su-thay-doi-va-phat-trien-chuc","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/quan-ly-su-thay-doi-va-phat-trien-chuc.html","title":{"rendered":"Qu\u1ea3n l\u00fd s\u1ef1 thay \u0111\u1ed5i v\u00e0 ph\u00e1t tri\u1ec3n t\u1ed5 ch\u1ee9c"},"content":{"rendered":"<p>Ph\u00e1t tri\u1ec3n t\u1ed5 ch\u1ee9c l\u00e0 s\u1ef1 thay \u0111\u1ed5i c\u00f3 h\u1ec7 th\u1ed1ng v\u00e0 c\u00f3 k\u1ebf ho\u1ea1ch. Ph\u00e1t tri\u1ec3n t\u1ed5 ch\u1ee9c (OD) l\u00e0 t\u1eadp h\u1ee3p c\u00e1c ph\u01b0\u01a1ng ph\u00e1p, c\u00e1c ho\u1ea1t \u0111\u1ed9ng can thi\u1ec7p \u0111\u1ec3 thay \u0111\u1ed5i nguy\u00ean tr\u1ea1ng c\u1ee7a t\u1ed5 ch\u1ee9c. C\u00f3 m\u1ed9t v\u00e0i ph\u01b0\u01a1ng ph\u00e1p can thi\u1ec7p\u00a0 m\u00e0 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd th\u01b0\u1eddng s\u1eed d\u1ee5ng \u0111\u1ec3 ph\u00e1t tri\u1ec3n t\u1ed5 ch\u1ee9c.<\/p>\n<p><strong><em>T\u00e1i t\u1ed5 ch\u1ee9c c\u01a1 c\u1ea5u:\u00a0<\/em><\/strong>\u0111\u1ec3 gi\u00fap t\u1ed5 ch\u1ee9c th\u00edch nghi v\u1edbi s\u1ef1 thay \u0111\u1ed5i c\u1ee7a m\u00f4i tr\u01b0\u1eddng th\u00ec vi\u1ec7c t\u00e1i t\u1ed5 ch\u1ee9c l\u1ea1i c\u01a1 c\u1ea5u l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft. Vi\u1ec7c t\u00e1i c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c nh\u1eb1m ph\u1ee5c v\u1ee5 3 l\u00fd do sau:<\/p>\n<p>&#8211; Th\u1ee9 nh\u1ea5t, s\u1ef1 thay \u0111\u1ed5i t\u1ed5 ch\u1ee9c s\u1ebd \u0111em l\u1ea1i l\u1ee3i \u00edch v\u1ec1 kinh t\u1ebf. B\u1eb1ng vi\u1ec7c m\u1edf r\u1ed9ng c\u00e1c k\u00eanh ki\u1ec3m so\u00e1t v\u00e0 gi\u1ea3m b\u1edbt m\u1ed9t s\u1ed1 v\u1ecb tr\u00ed qu\u1ea3n l\u00fd, t\u1ed5 ch\u1ee9c s\u1ebd gi\u1ea3m \u0111\u01b0\u1ee3c \u0111\u00e1ng k\u1ec3 chi ph\u00ed h\u00e0nh ch\u00ednh.<\/p>\n<p>&#8211; Th\u1ee9 hai, v\u1edbi s\u1ed1 c\u1ea5p qu\u1ea3n l\u00fd s\u1ebd c\u1ea3i thi\u1ec7n \u0111\u01b0\u1ee3c vi\u1ec7c giao ti\u1ebfp, ti\u1ebfp x\u00fac gi\u1eefa nh\u00e2n vi\u00ean v\u1edbi c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd trong t\u1ed5 ch\u1ee9c.<\/p>\n<p>&#8211; Th\u1ee9 ba, c\u00e1c k\u00eanh ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c m\u1edf r\u1ed9ng h\u01a1n s\u1ebd t\u0103ng t\u00ednh t\u1ef1 ch\u1ee7 c\u1ee7a nh\u00e2n vi\u00ean trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c. Tuy nhi\u00ean, vi\u1ec7c t\u00e1i c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 g\u00e2y ra s\u1ef1 x\u00e1o tr\u1ed9n l\u1edbn trong t\u1ed5 ch\u1ee9c v\u00e0 l\u00e0 m\u1ed1i \u0111e d\u1ecda \u0111\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi thu\u1ed9c c\u00e1c b\u1ed9 ph\u1eadn ph\u1ea3i t\u1ed5 ch\u1ee9c s\u1eafp x\u1ebfp l\u1ea1i.<\/p>\n<p>Do \u0111\u00f3, c\u00e1c ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n cho vi\u1ec7c thay \u0111\u1ed5i c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c c\u1ea7n ph\u1ea3i \u1ee7ng h\u1ed9 v\u00e0 t\u0103ng c\u01b0\u1eddng s\u1ef1 tham gia t\u00edch c\u1ef1c c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng trong qu\u00e1 tr\u00ecnh t\u00e1i t\u1ed5 ch\u1ee9c l\u1ea1i c\u01a1 c\u1ea5u.<\/p>\n<p><strong><em>Thay \u0111\u1ed5i h\u1ec7 th\u1ed1ng ch\u00ednh s\u00e1ch khen th\u01b0\u1edfng:\u00a0<\/em><\/strong>Nh\u1eefng ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n cho thay \u0111\u1ed5i t\u1ed5 ch\u1ee9c th\u00ec r\u1ea5t nhi\u1ec7t t\u00ecnh \u1ee7ng h\u1ed9 quan \u0111i\u1ec3m cho r\u1eb1ng, h\u00e0nh vi c\u00f3 ch\u1ee9c n\u0103ng bi\u1ec3u l\u1ed9 k\u1ebft qu\u1ea3 c\u1ee7a ch\u00ednh n\u00f3. Do \u0111\u00f3, \u0111\u00e3 khi\u1ebfn c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd th\u01b0\u1eddng t\u1eadp trung v\u00e0o h\u1ec7 th\u1ed1ng khen th\u01b0\u1edfng c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<p>Xu h\u01b0\u1edbng thay \u0111\u1ed5i h\u1ec7 th\u1ed1ng ch\u00ednh s\u00e1ch khen th\u01b0\u1edfng hi\u1ec7n nay l\u00e0 h\u01b0\u1edbng v\u00e0o nh\u00f3m thay v\u00ec h\u01b0\u1edbng v\u00e0o c\u00e1 nh\u00e2n nh\u01b0 tr\u01b0\u1edbc \u0111\u00e2y. Ngh\u0129a l\u00e0 c\u00e1c ch\u00ednh s\u00e1ch khen th\u01b0\u1edfng s\u1ebd nh\u1ea5n m\u1ea1nh t\u1edbi th\u00e0nh t\u00edch lao \u0111\u1ed9ng c\u1ee7a nh\u00f3m nh\u1eb1m th\u00fac \u0111\u1ea9y ho\u1ea1t \u0111\u1ed9ng l\u00e0m vi\u1ec7c theo nh\u00f3m v\u00e0 t\u0103ng c\u01b0\u1eddng s\u1ef1 ph\u1ed1i h\u1ee3p gi\u1eefa nh\u1eefng ng\u01b0\u1eddi lao \u0111\u1ed9ng trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c.<\/p>\n<p><strong><em>Thay \u0111\u1ed5i v\u0103n h\u00f3a c\u1ee7a t\u1ed5 ch\u1ee9c:\u00a0<\/em><\/strong>Vi\u1ec7c thay \u0111\u1ed5i v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c l\u00e0 t\u00edch c\u1ef1c, song r\u00f5 r\u00e0ng l\u00e0, s\u1ef1 thay \u0111\u1ed5i v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh l\u00e2u d\u00e0i.<\/p>\n<p>\u0110i\u1ec1u \u0111\u00e1ng ch\u00fa \u00fd l\u00e0, \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c gi\u00e1 tr\u1ecb c\u1ee7a vi\u1ec7c\u00a0 ph\u00e1t tri\u1ec3n t\u1ed5 ch\u1ee9c, c\u00e1c thay \u0111\u1ed5i h\u1ea7u h\u1ebft \u0111\u00e3 t\u1ea1o ra c\u00e1c v\u0103n h\u00f3a m\u1edbi \u1ee7ng h\u1ed9 vi\u1ec7c: gi\u1ea3m s\u1ef1 ki\u1ec3m s\u00e1t c\u1ee7a c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd; t\u0103ng s\u1ef1 ch\u1ea5p nh\u1eadn r\u1ee7i ro v\u00e0 xung \u0111\u1ed9t; t\u0103ng c\u01b0\u1eddng s\u1ef1 giao ti\u1ebfp gi\u1eefa c\u00e1n b\u1ed9 qu\u1ea3n l\u00fd v\u00e0 ng\u01b0\u1eddi lao \u0111\u1ed9ng. Vi\u1ec7c nh\u1ea5n m\u1ea1nh thay \u0111\u1ed5i v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c \u1edf \u0111\u00e2y l\u00e0 nh\u1eb1m l\u00e0m cho v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c tr\u1edf n\u00ean n\u0103ng \u0111\u1ed9ng h\u01a1n, d\u1ec5 th\u00edch \u1ee9ng h\u01a1n v\u00e0 t\u1eadp trung h\u01a1n v\u00e0o nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 ch\u1ea5t l\u01b0\u1ee3ng h\u00e0ng h\u00f3a v\u00e0 d\u1ecbch v\u1ee5.<\/p>\n<p><strong><em>T\u00e1i thi\u1ebft k\u1ebf c\u00f4ng vi\u1ec7c:\u00a0<\/em><\/strong>T\u00e1i thi\u1ebft k\u1ebf l\u1ea1i c\u00f4ng vi\u1ec7c gi\u1ed1ng nh\u01b0 t\u00e1i t\u1ed5 ch\u1ee9c l\u1ea1i c\u01a1 c\u1ea5u, ch\u1ec9 c\u00f3 \u0111i\u1ec1u thay v\u00ec t\u1eadp trung nh\u1eefng c\u1ed1 g\u1eafng \u0111\u1ec3 thay \u0111\u1ed5i t\u1ed5 ch\u1ee9c, th\u00ec ch\u00fang ta t\u1eadp trung c\u1ed1 g\u1eafng \u0111\u1ec3 thay \u0111\u1ed5i c\u00f4ng vi\u1ec7c. K\u1ebft qu\u1ea3 l\u00e0, tr\u00e1i v\u1edbi vi\u1ec7c t\u00e1i thi\u1ebft k\u1ebf l\u1ea1i t\u1ed5 ch\u1ee9c, trong th\u1ef1c t\u1ebf vi\u1ec7c thi\u1ebft k\u1ebf l\u1ea1i c\u00f4ng vi\u1ec7c c\u00f3 ph\u1ea1m vi r\u1ed9ng h\u01a1n v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea5p cao.<\/p>\n<p>Tr\u00ean th\u1ef1c t\u1ebf, nh\u1eefng t\u00e1c nh\u00e2n thay \u0111\u1ed5i v\u00e0 ph\u00e1t tri\u1ec3n t\u1ed5 ch\u1ee9c \u0111\u00e3 t\u00edch c\u1ef1c th\u00fac \u0111\u1ea9y vi\u1ec7c thi\u1ebft k\u1ebf l\u1ea1i c\u00f4ng vi\u1ec7c theo c\u00e1c m\u00f4 h\u00ecnh, \u0111\u1eb7c th\u00f9 c\u1ee7a t\u1eebng c\u00f4n vi\u1ec7c \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 ng\u01b0\u1eddi ta mu\u1ed1n \u0111a d\u1ea1ng h\u00f3a c\u00e1c k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c, t\u0103ng kh\u1ea3 n\u0103ng nh\u1eadn bi\u1ebft \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c, t\u0103ng c\u01b0\u1eddng th\u00f4ng tin ph\u1ea3n h\u1ed3i v\u1ec1 c\u00f4ng vi\u1ec7c, \u0111\u1ea9y m\u1ea1nh quy\u1ec1n t\u1ef1 ch\u1ee7 trong c\u00f4ng vi\u1ec7c.<\/p>\n<p>C\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a cu\u1ed9c s\u1ed1ng lao \u0111\u1ed9ng. Kh\u00e1i ni\u1ec7m ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a cu\u1ed9c s\u1ed1ng lao \u0111\u1ed9ng (QWL \u2013 Quality of worklife) l\u00e0 m\u00f4 t\u1ea3 m\u1ed9t qu\u00e1 tr\u00ecnh m\u00e0 \u1edf \u0111\u00f3 t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c c\u00e1c nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng th\u00f4ng qua vi\u1ec7c h\u00ecnh th\u00e0nh v\u00e0 ph\u00e1t tri\u1ec3n m\u1ed9t c\u01a1 ch\u1ebf cho ph\u00e9p ng\u01b0\u1eddi c\u00f4ng nh\u00e2n tham gia m\u1ed9t c\u00e1ch \u0111\u1ea7y \u0111\u1ee7 v\u00e0o vi\u1ec7c \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh thi\u1ebft k\u1ebf cu\u1ed9c s\u1ed1ng c\u1ee7a h\u1ecd t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c. Sau \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 bi\u1ec7n ph\u00e1p can thi\u1ec7p nh\u1eb1m c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng cu\u1ed9c s\u1ed1ng cho ng\u01b0\u1eddi lao \u0111\u1ed9ng:<\/p>\n<p>&#8211; Ch\u1ebf \u0111\u1ed9 t\u1ea1o ra s\u1ef1 \u0111\u00e3i ng\u1ed9 c\u00f4ng b\u1eb1ng v\u00e0 \u0111\u1ea7y \u0111\u1ee7 c\u1ee7a c\u00f4ng ty \u0111\u1ed1i v\u1edbi c\u00f4ng nh\u00e2n.<\/p>\n<p>&#8211; Can thi\u1ec7p \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0nh m\u1ea1nh v\u00e0 an to\u00e0n cho ng\u01b0\u1eddi c\u00f4ng nh\u00e2n.<\/p>\n<p>&#8211; Can thi\u1ec7p s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c cho ph\u00f9 h\u1ee3p \u0111\u1ec3 ph\u00e1t tri\u1ec3n kh\u1ea3 n\u0103ng c\u1ee7a con ng\u01b0\u1eddi.<\/p>\n<p>&#8211; Can thi\u1ec7p \u0111\u1ec3 t\u1ea1o ra c\u01a1 h\u1ed9i cho vi\u1ec7c ph\u00e1t tri\u1ec3n c\u1ee7a m\u1ed7i c\u00e1 nh\u00e2n v\u00e0 \u0111\u1ea3m b\u1ea3o an to\u00e0n cho ng\u01b0\u1eddi lao \u0111\u1ed9ng.<\/p>\n<p>&#8211; Can thi\u1ec7p v\u00e0o m\u1ed9t m\u00f4i tr\u01b0\u1eddng x\u00e3 h\u1ed9i \u0111\u1ec3 t\u1ea1o ra kh\u1ea3 n\u0103ng nh\u1eadn bi\u1ebft v\u1ec1 m\u1ed7i c\u00e1 nh\u00e2n, quy\u1ec1n t\u1ef1 do \u0111\u1ecbnh ki\u1ebfn, ph\u00e1t tri\u1ec3n t\u00ecnh c\u1ea3m c\u1ed9ng \u0111\u1ed3ng v\u00e0 h\u01b0\u1edbng t\u1edbi s\u1ef1 thay \u0111\u1ed5i.<\/p>\n<p>&#8211; Can thi\u1ec7p s\u1ef1 b\u1ea5t \u0111\u1ed3ng ch\u00ednh ki\u1ebfn v\u00e0o c\u00e1c quy\u1ec1n ri\u00eang c\u1ee7a m\u1ed7i c\u00e1 nh\u00e2n.<\/p>\n<p>&#8211; L\u00e0m r\u00f5 vai tr\u00f2, \u00fd ngh\u00e3i c\u1ee7a c\u00f4ng vi\u1ec7c \u0111\u1ed1i v\u1edbi c\u00e1c nhu c\u1ea7u c\u1ee7a gia \u0111\u00ecnh v\u00e0 \u0111\u1ec3 gi\u1ea3m thi\u1ec3u s\u1ef1 vi ph\u1ea1m c\u1ee7a m\u1ed7i c\u00e1 nh\u00e2n trong th\u1eddi gian nh\u00e0n r\u1ed7i.<\/p>\n<p><span data-mce-mark=\"1\">&#8211; Can thi\u1ec7p v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c \u0111\u1ec3 c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi x\u00e3 h\u1ed9i.<\/span><\/p>\n<p>B\u00ean c\u1ea1nh nh\u1eefng bi\u1ec7n ph\u00e1p can thi\u1ec7p v\u00e0o h\u1ec7 th\u1ed1ng t\u1ed5 ch\u1ee9c, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u00f2n quan t\u00e2m \u0111\u1ebfn c\u00e1c bi\u1ec7n ph\u00e1p t\u00e1c \u0111\u1ed9ng l\u00e0m thay \u0111\u1ed5i th\u00e1i \u0111\u1ed9 v\u00e0 h\u00e0nh vi c\u1ee7a c\u00e1c c\u00e1 nh\u00e2n trong t\u1ed5 ch\u1ee9c. C\u1ee5 th\u1ec3 l\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh kh\u1ea3o s\u00e1t, thu th\u1eadp th\u00f4ng tin ph\u1ea3n h\u1ed3i, ch\u01b0\u01a1ng tr\u00ecnh t\u01b0 v\u1ea5n v\u1ec1\u00a0 ph\u01b0\u01a1ng ph\u00e1p l\u00e0m vi\u1ec7c, ch\u01b0\u01a1ng tr\u00ecnh h\u00ecnh th\u00e0nh nh\u00f3m ng\u01b0\u1eddi lao \u0111\u1ed9ng, ch\u01b0\u01a1ng tr\u00ecnh v\u00e0 ph\u00e1t tri\u1ec3n s\u1ef1 li\u00ean k\u1ebft gi\u1eefa c\u00e1c nh\u00f3m, lao \u0111\u1ed9ng v\u1edbi nhau.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ph\u00e1t tri\u1ec3n t\u1ed5 ch\u1ee9c l\u00e0 s\u1ef1 thay \u0111\u1ed5i c\u00f3 h\u1ec7 th\u1ed1ng v\u00e0 c\u00f3 k\u1ebf ho\u1ea1ch. Ph\u00e1t tri\u1ec3n t\u1ed5 ch\u1ee9c (OD) l\u00e0 t\u1eadp h\u1ee3p c\u00e1c ph\u01b0\u01a1ng ph\u00e1p, c\u00e1c ho\u1ea1t \u0111\u1ed9ng can thi\u1ec7p \u0111\u1ec3 thay \u0111\u1ed5i nguy\u00ean tr\u1ea1ng c\u1ee7a t\u1ed5 ch\u1ee9c. C\u00f3 m\u1ed9t v\u00e0i ph\u01b0\u01a1ng ph\u00e1p can thi\u1ec7p\u00a0 m\u00e0 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd th\u01b0\u1eddng s\u1eed d\u1ee5ng \u0111\u1ec3 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[168,174],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3718"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3718"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3718\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3718"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3718"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}