{"id":37260,"date":"2023-12-08T23:30:32","date_gmt":"2023-12-08T23:30:32","guid":{"rendered":"https:\/\/masterskills.org\/blog\/business-analysis-va-du-an-chiec-ao-mua-dong-cua-tho.html"},"modified":"2023-12-24T21:45:52","modified_gmt":"2023-12-24T14:45:52","slug":"business-analysis-va-du-an-chiec-ao-mua-dong-cua-tho","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/business-analysis-va-du-an-chiec-ao-mua-dong-cua-tho.html","title":{"rendered":"Business Analysis v\u00e0 d\u1ef1 \u00e1n “Chi\u1ebfc \u00e1o m\u00f9a \u0111\u00f4ng c\u1ee7a Th\u1ecf”"},"content":{"rendered":"
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Ng\u00e0y x\u1eeda ng\u00e0y x\u01b0a, t\u1ea1i m\u1ed9t khu r\u1eebng n\u1ecd, c\u00f3 m\u1ed9t ch\u00fa Th\u1ecf \u0111ang l\u00e0m Business Analyst cho vua H\u1ed5 – ch\u00faa s\u01a1n l\u00e2m c\u1ee7a khu r\u1eebng. Vua H\u1ed5 l\u00e0 m\u1ed9t ng\u01b0\u1eddi r\u1ea5t nghi\u00eam kh\u1eafc v\u00e0 quy c\u1ee7, r\u1ea5t th\u00edch l\u00e0m vi\u1ec7c theo h\u1ec7 th\u1ed1ng b\u00e0i b\u1ea3n. M\u1ea5y n\u0103m tr\u01b0\u1edbc, H\u1ed5 c\u1eed Th\u1ecf \u0111i h\u1ecdc v\u1ec1 ph\u00e2n t\u00edch kinh doanh theo chu\u1ea9n PMI t\u1ea1i Masterskills. Hi\u1ec7n t\u1ea1i \u0111\u00e3 \u0111\u1ebfn m\u00f9a \u0111\u00f4ng, khu r\u1eebng c\u0169ng b\u1eaft \u0111\u1ea7u \u0111\u01b0\u1ee3c ph\u1ee7 tr\u1eafng b\u1edfi nh\u1eefng \u0111\u1ee3t tuy\u1ebft d\u00e0y. C\u00e1c lo\u00e0i v\u1eadt trong khu r\u1eebng b\u1eaft \u0111\u1ea7u kh\u00f4ng ch\u1ecbu \u0111\u01b0\u1ee3c l\u1ea1nh gi\u00e1 n\u00ean m\u1ed9t s\u1ed1 \u0111\u00e3 ch\u1ebft r\u00e9t. Tr\u01b0\u1edbc t\u00ecnh h\u00ecnh nguy c\u1ea5p, H\u1ed5 quy\u1ebft \u0111\u1ecbnh tri\u1ec7u t\u1eadp Th\u1ecf v\u00e0 giao cho Th\u1ecf nhi\u1ec7m v\u1ee5 c\u00f9ng c\u00e1c k\u0129 s\u01b0 G\u1ea5u l\u00e0m ra nh\u1eefng \u201cchi\u1ebfc \u00e1o m\u00f9a \u0111\u00f4ng\u201d th\u00edch h\u1ee3p cho c\u00e1c lo\u00e0i kh\u00e1c nhau gi\u00fap khu r\u1eebng v\u01b0\u1ee3t qua \u0111\u01b0\u1ee3c hi\u1ec3m h\u1ecda n\u00e0y. <\/span><\/span><\/span><\/span><\/span><\/p>\n

Needs Assessment<\/strong><\/em><\/span><\/span><\/span><\/span><\/span><\/h2>\n

Nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec7m v\u1ee5, Th\u1ecf t\u1ee9c t\u1ed1c h\u1ecdp v\u1edbi c\u00e1c th\u00e0nh vi\u00ean trong d\u1ef1 \u00e1n c\u1ee7a m\u00ecnh, G\u1ea5u n\u00e2u l\u00e0 m\u1ed9t k\u0129 s\u01b0 gi\u1ecfi v\u00e0 r\u1ea5t quan t\u00e2m \u0111\u1ebfn m\u1ecdi ng\u01b0\u1eddi, \u00f4ng l\u1eadp t\u1ee9c th\u1ea3o lu\u1eadn:\u00a0H\u00e3y s\u1eed d\u1ee5ng l\u00f4ng c\u1ee7a lo\u00e0i t\u00f4i ho\u1eb7c gia \u0111\u00ecnh c\u1ee7a c\u00f4 V\u1ecbt, \u0111\u00e2y l\u00e0 nh\u1eefng lo\u1ea1i l\u00f4ng t\u1ed1t nh\u1ea5t cho vi\u1ec7c tr\u00e1nh r\u00e9t<\/em>. <\/span><\/span><\/span><\/span><\/span><\/p>\n

Th\u1ecf r\u1ea5t vui v\u00ec m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u h\u00e0o h\u1ee9ng v\u1edbi d\u1ef1 \u00e1n, nh\u01b0ng l\u00e0 m\u1ed9t BA chuy\u00ean nghi\u1ec7p, th\u1ecf l\u1eadp t\u1ee9c n\u00f3i:\u00a0<\/span>Tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u n\u00f3i v\u1ec1 gi\u1ea3i ph\u00e1p, nh\u1eb1m \u0111\u1ea3m b\u1ea3o ch\u00fang ta hi\u1ec3u \u0111\u01b0\u1ee3c h\u1ebft nhi\u1ec7m v\u1ee5 c\u1ee7a d\u1ef1 \u00e1n l\u1ea7n n\u00e0y, m\u1ecdi ng\u01b0\u1eddi c\u1ea7n ph\u1ea3i th\u1ef1c hi\u1ec7n ho\u1ea1t \u0111\u1ed9ng \u201cNeeds Assessment\u201d<\/strong><\/em> \u2013 ph\u00e2n t\u00edch v\u1ec1 y\u00eau c\u1ea7u c\u0169ng nh\u01b0 nh\u1eefng y\u1ebfu t\u1ed1 b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i c\u1ee7a d\u1ef1 \u00e1n \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c h\u01b0\u1edbng \u0111i n\u00e0o ph\u00f9 h\u1ee3p cho d\u1ef1 \u00e1n \u201cchi\u1ebfc \u00e1o m\u00f9a \u0111\u00f4ng\u201d.<\/span><\/span><\/span><\/span><\/span><\/p>\n

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  • V\u1eady c\u1ee5 th\u1ec3 ch\u00fang ta s\u1ebd ph\u00e2n t\u00edch nh\u1eefng v\u1ea5n \u0111\u1ec1 g\u00ec? –\u00a0<\/span><\/span><\/span>G\u1ea5u nhanh ch\u00f3ng h\u1ecfi<\/span><\/span><\/span><\/li>\n
  • \u0110\u1ea7u ti\u00ean l\u00e0 \u201cv\u1ea5n \u0111\u1ec1 ch\u00fang ta th\u1ef1c s\u1ef1 c\u1ea7n gi\u1ea3i quy\u1ebft l\u00e0 g\u00ec?\u201d v\u00e0 \u201cC\u01a1 h\u1ed9i g\u00ec s\u1ebd m\u1edf ra khi gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y?\u201d –\u00a0<\/span><\/span><\/span>Th\u1ecf \u0111\u00e1p<\/span><\/span><\/span><\/li>\n
  • Ch\u1eb3ng ph\u1ea3i ch\u00fang ta c\u1ea7n l\u00e0m ra nh\u1eefng chi\u1ebfc \u00e1o t\u1ed1t nh\u1ea5t gi\u00fap m\u1ecdi ng\u01b0\u1eddi v\u01b0\u1ee3t qua m\u00f9a \u0111\u00f4ng hay sao? –\u00a0<\/span><\/span><\/span>G\u1ea5u l\u1eafc l\u01b0 \u0111\u1ea7u, t\u1ecf v\u1ebb kh\u00f4ng hi\u1ec3u<\/span><\/span><\/span><\/li>\n
  • \u0110\u00fang l\u00e0 nh\u01b0 v\u1eady, nh\u01b0ng nh\u1eefng m\u00f9a \u0111\u00f4ng tr\u01b0\u1edbc, ch\u00fang ta kh\u00f4ng g\u1eb7p v\u1ea5n \u0111\u1ec1 n\u00e0y, \u0111i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 m\u00f4i tr\u01b0\u1eddng s\u1ed1ng c\u1ee7a khu r\u1eebng \u0111\u00e3 thay \u0111\u1ed5i. R\u1ea5t c\u00f3 th\u1ec3 nh\u1eefng m\u00f9a \u0111\u00f4ng sau, ch\u00fang ta v\u1eabn s\u1ebd g\u1eb7p nh\u1eefng \u0111\u1ee3t tuy\u1ebft d\u00e0y nh\u01b0 v\u1eady, n\u00ean nh\u1eefng chi\u1ebfc \u00e1o c\u1ee7a ch\u00fang ta c\u1ea7n ph\u1ea3i c\u00f3 \u0111\u1ed9 b\u1ec1n nh\u1ea5t \u0111\u1ecbnh s\u1eed d\u1ee5ng \u0111\u01b0\u1ee3c trong nhi\u1ec1u m\u00f9a. \u0110\u1ed3ng th\u1eddi, tr\u01b0\u1edbc gi\u1edd m\u1ecdi ng\u01b0\u1eddi ch\u01b0a chu\u1ea9n b\u1ecb cho nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y, \u0111\u00e2y l\u00e0 l\u00fac ngo\u00e0i vi\u1ec7c thi\u1ebft k\u1ebf \u00e1o, ch\u00fang ta c\u1ea7n gi\u00fap m\u1ecdi ng\u01b0\u1eddi c\u00f3 s\u1ef1 chu\u1ea9n b\u1ecb khi m\u00f9a \u0111\u00f4ng t\u1edbi\u00a0v\u00e0 \u00e1o ch\u1ec9 l\u00e0 m\u1ed9t ph\u1ea7n gi\u1ea3i ph\u00e1p. –\u00a0<\/span><\/span><\/span>Th\u1ecf \u0111\u00e1p<\/span><\/span><\/span><\/li>\n
  • Th\u00ec ra l\u00e0 nh\u01b0 v\u1eady, \u0111\u00fang l\u00e0 ho\u1ea1t \u0111\u1ed9ng \u201cNeeds Assessment\u201d n\u00e0y r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng cho d\u1ef1 \u00e1n \u201cchi\u1ebfc \u00e1o m\u00f9a \u0111\u00f4ng\u201d. –\u00a0<\/span><\/span><\/span>G\u1ea5u\u00a0vui v\u1ebb n\u00f3i<\/span><\/span><\/span><\/li>\n
  • Ti\u1ebfp \u0111\u00f3, ch\u00fang ta c\u1ea7n ph\u1ea3i x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c c\u00e1c b\u00ean li\u00ean quan \u2013 Stakeholder, nh\u1eefng \u0111\u1ed1i t\u01b0\u1ee3ng c\u00f3 \u1ea3nh h\u01b0\u1edfng ho\u1eb7c b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi d\u1ef1 \u00e1n l\u1ea7n n\u00e0y. <\/span><\/span><\/span><\/span><\/span><\/li>\n
  • V\u1eady c\u00f3 ph\u1ea3i l\u00e0 t\u1ea5t c\u1ea3 c\u00e1c lo\u00e0i v\u1eadt, bao g\u1ed3m ch\u00fang ta \u0111\u1ec1u l\u00e0 Stakeholder hay kh\u00f4ng?<\/span><\/span><\/span><\/span><\/span><\/li>\n
  • C\u00f3 th\u1ec3 n\u00f3i l\u00e0 v\u1eady, tuy nhi\u00ean, ch\u00fang ta c\u1ea7n ph\u00e2n lo\u1ea1i c\u00e1c Stakholder n\u00e0y ra th\u00e0nh nhi\u1ec1u lo\u1ea1i \u0111\u1ec3 c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd v\u00e0 giao ti\u1ebfp t\u1ed1t h\u01a1n, v\u00ed d\u1ee5: Ai s\u1ebd l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u00ednh cho d\u1ef1 \u00e1n?\u00a0Ai l\u00e0 ng\u01b0\u1eddi nh\u1eadn \u0111\u01b0\u1ee3c l\u1ee3i \u00edch t\u1eeb d\u1ef1 \u00e1n n\u00e0y?\u00a0Ai l\u00e0 ng\u01b0\u1eddi t\u00e0i tr\u1ee3 cho d\u1ef1 \u00e1n?\u00a0Ai l\u00e0 ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n gi\u1ea3i ph\u00e1p?Ai l\u00e0 ng\u01b0\u1eddi s\u1eed d\u1ee5ng gi\u1ea3i ph\u00e1p?<\/span><\/span><\/span><\/span>\u00a0Ai l\u00e0 ng\u01b0\u1eddi c\u00f3 th\u1ec3 thay \u0111\u1ed5i h\u01b0\u1edbng \u0111i c\u1ee7a gi\u1ea3i ph\u00e1p?\u2026<\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n

    Trong ho\u1ea1t \u0111\u1ed9ng Needs Assessment, c\u00e1c Stakeholder c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p l\u1ea1i th\u00e0nh b\u1ea3ng v\u00e0 s\u1eed d\u1ee5ng RACI Model \u0111\u1ec3 h\u1ed7 tr\u1ee3 l\u00e0m r\u00f5:<\/span><\/span><\/span><\/span><\/span><\/p>\n

    \n

    R \u2013 Responsible: Ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n Needs Assessment<\/span><\/span><\/span><\/span><\/span><\/p>\n

    A \u2013 Accountable: Ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho Needs Assessment<\/span><\/span><\/span><\/span><\/span><\/p>\n

    C \u2013 Consult: Ng\u01b0\u1eddi s\u1ebd \u0111\u01b0\u1ee3c tham v\u1ea5n v\u00e0 h\u1ed7 tr\u1ee3 cho ho\u1ea1t \u0111\u1ed9ng <\/span><\/span><\/span><\/span><\/span><\/p>\n

    I \u2013 Inform: Ng\u01b0\u1eddi s\u1ebd \u0111\u01b0\u1ee3c bi\u1ebft v\u1ec1 th\u00f4ng tin v\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a ho\u1ea1t \u0111\u1ed9ng<\/span><\/span><\/span><\/span><\/span><\/p>\n

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    • \u0110\u00fang l\u00e0 Th\u1ecf \u0111\u00e3 \u0111i h\u1ecdc \u1edf Masterskills\u00a0n\u00ean ki\u1ebfn th\u1ee9c v\u00e0 th\u1ef1c h\u00e0nh \u0111\u1ec1u r\u1ea5t b\u00e0i b\u1ea3n. V\u1eady ch\u00fang ta nhanh ch\u00f3ng c\u00f9ng nhau ho\u00e0n th\u00e0nh th\u00f4i\u00a0<\/span><\/span><\/span><\/span>–\u00a0G\u1ea5u li\u00ean t\u1ee5c g\u1eadt \u0111\u1ea7u t\u00e1n th\u01b0\u1edfng<\/span><\/span><\/span><\/li>\n<\/ul>\n
      \n

      Th\u1ebf l\u00e0 Th\u1ecf c\u00f9ng G\u1ea5u v\u00e0 nh\u1eefng c\u1ed9ng s\u1ef1 l\u1eadp t\u1ee9c c\u00f9ng nhau th\u1ea3o lu\u1eadn v\u00e0 ho\u00e0n th\u00e0nh danh s\u00e1ch c\u00e1c b\u00ean li\u00ean quan. Th\u1ecf c\u00f2n c\u1ea9n th\u1eadn t\u00ecm th\u00eam kh\u00e1 nhi\u1ec1u d\u1eef li\u1ec7u \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7n tr\u1ea1ng (gather relevant data to evaluate the situation) bao g\u1ed3m s\u1ed1 l\u01b0\u1ee3ng \u00e1o c\u1ea7n c\u00f3, nh\u1eefng r\u1ee7i ro quan tr\u1ecdng nh\u1ea5t, chi ph\u00ed, c\u00f4ng ngh\u1ec7 c\u1ea7n thi\u1ebft,\u2026 Cu\u1ed1i c\u00f9ng, Th\u1ecf t\u1ed5ng h\u1ee3p v\u1ea5n \u0111\u1ec1 th\u00f4ng qua tuy\u00ean ng\u00f4n th\u1ef1c tr\u1ea1ng (situation statement) sau:<\/span><\/span><\/span><\/span><\/span><\/p>\n

      \u201cNhi\u1ec7t \u0111\u1ed9 m\u00f9a \u0111\u00f4ng trung b\u00ecnh c\u1ee7a khu r\u1eebng \u0111ang gi\u1ea3m d\u1ea7n trong nh\u1eefng n\u0103m qua, trung b\u00ecnh 3 – 4 \u0111\u1ed9 m\u1ed7i n\u0103m, trong 3 n\u0103m g\u1ea7n \u0111\u00e2y. Nh\u1eefng n\u01a1i tr\u00fa \u1ea9n hi\u1ec7n t\u1ea1i c\u1ee7a c\u00e1c lo\u00e0i kh\u00f4ng c\u00f2n th\u00edch h\u1ee3p \u0111\u1ec3 ch\u1ed1ng \u0111\u1ee1 l\u1ea1i c\u00e1i l\u1ea1nh d\u1eabn \u0111\u1ebfn c\u1ea7n thi\u1ebft ph\u1ea3i th\u1ef1c hi\u1ec7n nh\u1eefng bi\u1ec7n ph\u00e1p ng\u1eafn h\u1ea1n th\u00f4ng qua cung c\u1ea5p \u201c\u00e1o m\u00f9a \u0111\u00f4ng\u201d cho c\u00e1c lo\u00e0i v\u00e0 h\u01b0\u1edbng \u0111\u1ebfn k\u1ebf ho\u1ea1ch ch\u1ed1ng r\u00e9t d\u00e0i h\u1ea1n cho nh\u1eefng n\u0103m t\u1edbi\u201d.<\/span><\/span><\/i><\/span><\/span><\/span><\/p>\n

      Sau khi tr\u00ecnh b\u00e0y xong tuy\u00ean ng\u00f4n th\u1ef1c tr\u1ea1ng, c\u00e1c stakeholder \u0111\u1ec1u \u0111\u1ed3ng \u00fd \u0111\u00e2y s\u1ebd l\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng v\u1ea5n \u0111\u1ec1 cho d\u1ef1 \u00e1n \u201cchi\u1ebfc \u00e1o m\u00f9a \u0111\u00f4ng\u201d v\u00e0 H\u1ed5 c\u0169ng ch\u00ednh th\u1ee9c ch\u1ea5p thu\u1eadn cho Th\u1ecf ti\u1ebfp t\u1ee5c th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc ti\u1ebfp theo. L\u00fac n\u00e0y, Th\u1ecf b\u1eaft \u0111\u1ea7u \u0111i s\u00e2u h\u01a1n v\u1ec1 nguy\u00ean nh\u00e2n c\u1ee7a v\u1ea5n \u0111\u1ec1 v\u00e0\u00a0\u0111\u1eb7t ra nh\u1eefng m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 h\u01a1n cho d\u1ef1 \u00e1n. <\/span><\/span><\/span><\/span><\/span><\/p>\n

      Th\u1ecf \u0111\u1ebfn t\u00ecm C\u00e1o, m\u1ed9t trong nh\u1eefng “project manager” r\u1ea5t gi\u1ecfi v\u00e0 c\u00f3 th\u00e2m ni\u00ean trong c\u00e1c d\u1ef1 \u00e1n l\u1edbn nh\u1ecf c\u1ee7a khu r\u1eebng \u0111\u1ec3 h\u1ed7 tr\u1ee3 vi\u1ec7c \u0111\u1eb7t ra m\u1ee5c ti\u00eau cho d\u1ef1 \u00e1n c\u1ee7a m\u00ecnh. C\u00e1o t\u01b0 v\u1ea5n cho Th\u1ecf ph\u1ea3i \u0111\u1eb7t ra ra m\u1ee5c ti\u00eau tu\u00e2n theo c\u00e1c ti\u00eau ch\u00ed SMART, l\u00e0 k\u00fd t\u1ef1 vi\u1ebft t\u1eaft c\u1ee7a c\u00e1c t\u00ednh ch\u1ea5t sau:<\/span><\/span><\/span><\/span><\/span><\/p>\n

      <\/span><\/p>\n

      Sau 3 ng\u00e0y l\u00e0m vi\u1ec7c, Th\u1ecf \u0111\u00e3 l\u00ean c\u00e1c Goals v\u00e0 Objectives c\u1ee5 th\u1ec3 cho d\u1ef1 \u00e1n \u201cchi\u1ebfc \u00e1o m\u00f9a \u0111\u00f4ng\u201d c\u1ee7a m\u00ecnh:\u00a0\u201cD\u1ef1 \u00e1n chi\u1ebfc \u00e1o m\u00f9a \u0111\u00f4ng ph\u1ea3i \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ed1i thi\u1ec3u 70% c\u00e1c lo\u00e0i s\u1eed d\u1ee5ng \u0111\u01b0\u1ee3c gi\u1ea3i ph\u00e1p trong giai \u0111o\u1ea1n \u0111\u1ea7u m\u00f9a \u0111\u00f4ng n\u0103m nay v\u00e0 ti\u1ebfn \u0111\u1ebfn 100% trong cu\u1ed1i m\u00f9a, v\u1edbi t\u1ed5ng chi ph\u00ed kh\u00f4ng v\u01b0\u1ee3t qu\u00e1 15% ng\u00e2n kh\u1ed1 c\u1ee7a khu r\u1eebng. Ngo\u00e0i ra, d\u1ef1 \u00e1n c\u00f2n c\u00f3 c\u00e1c m\u1ee5c ti\u00eau h\u1ed7 tr\u1ee3 (supporting objectives) nh\u01b0 sau:<\/span><\/span><\/span><\/span><\/span><\/p>\n<\/div>\n<\/div>\n

        <\/ul>\n
          \n
        1. Gi\u1ea3m t\u1ec9 l\u1ec7 ch\u1ebft c\u1ee7a c\u00e1c lo\u00e0i trong m\u00f9a \u0111\u00f4ng xu\u1ed1ng c\u00f2n 5%<\/span><\/span><\/span><\/span><\/span><\/li>\n
        2. Gi\u1ea3m \u0111\u01b0\u1ee3c chi ph\u00ed c\u1ea7n thi\u1ebft \u0111\u1ec3 tr\u00e1nh r\u00e9t cho c\u00e1c lo\u00e0i m\u1ed7i n\u0103m 5%, ng\u00e2n s\u00e1ch gi\u1ea3m \u0111\u01b0\u1ee3c s\u1ebd s\u1eed d\u1ee5ng vi\u1ec7c h\u1ed7 tr\u1ee3 ph\u00e1t tri\u1ec3n cho m\u00f9a xu\u00e2n<\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n
            \n
          • Th\u1ecf \u00e0, con l\u00e0m t\u1ed1t l\u1eafm, nh\u01b0ng \u0111\u1eebng qu\u00ean m\u1ed9t khi v\u1ea5n \u0111\u1ec1 \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh v\u00e0\u00a0\u0111\u1ed3ng \u00fd b\u1edfi c\u00e1c b\u00ean li\u00ean quan, con c\u1ea7n ph\u1ea3i ph\u00e2n t\u00e1ch ch\u00fang xu\u1ed1ng \u0111\u1ebfn nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 (root causes) ho\u1eb7c c\u00e1c c\u01a1 h\u1ed9i (opportunity contributors) \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u01b0a ra \u0111\u1ec1 ngh\u1ecb h\u1ee3p l\u00ed cho gi\u1ea3i ph\u00e1p nh\u00e9 –\u00a0C\u00e1o nghe xong r\u1ea5t h\u00e0i l\u00f2ng, tuy nhi\u00ean v\u1eabn kh\u00f4ng qu\u00ean nh\u1eafc nh\u1edf Th\u1ecf.<\/span><\/span><\/span><\/span><\/span><\/li>\n
          • Con c\u1ea3m \u01a1n \u1ea1, nh\u01b0ng cho con h\u1ecfi l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u00f3 th\u1ec3 t\u00ecm ki\u1ebfm root-causes m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3? –\u00a0Th\u1ecf g\u1eadt \u0111\u1ea7u, t\u1ecf v\u1ebb c\u1ea3m k\u00edch<\/span><\/span><\/span><\/span><\/span><\/li>\n
          • Ch\u00fang ta c\u00f3 ph\u01b0\u01a1ng ph\u00e1p l\u00e0 Five-whys,\u00a0sau \u0111\u00f3 s\u1ebd d\u00f9ng c\u00e1c d\u1ea1ng cause-and-effect diagrams\u00a0nh\u01b0 Fish-bone diagrams, Interrelationship diagrams ho\u1eb7c Process Flows, nh\u01b0 v\u1eady s\u1ebd cho ra root-causes hi\u1ec7u qu\u1ea3.\u00a0Tuy nhi\u00ean, ch\u00fang ta c\u1ea7n ph\u1ea3i \u0111i s\u00e2u th\u00eam. T\u1ea5t c\u1ea3 n\u1ed9i dung \u0111\u00e3 c\u00f3 s\u1ebd \u0111\u01b0\u1ee3c ph\u1ed1i h\u1ee3p chung v\u1edbi vi\u1ec7c ph\u00e2n t\u00edch th\u00eam v\u1ec1 ngu\u1ed3n l\u1ef1c (capability) m\u00e0 d\u1ef1 \u00e1n c\u1ea7n. Con nh\u1edb l\u01b0u \u00fd \u0111\u00e2y s\u1ebd l\u00e0 ngu\u1ed3n l\u1ef1c m\u00e0 con \u201cc\u1ea7n\u201d ch\u1ee9 kh\u00f4ng ph\u1ea3i con \u201cc\u00f3” nh\u00e9<\/i>. Sau khi c\u00f3 c\u00e1c d\u1eef li\u1ec7u tr\u00ean th\u00ec con m\u1edbi b\u1eaft \u0111\u1ea7u xem x\u00e9t v\u1ec1 nh\u1eefng ngu\u1ed3n l\u1ef1c m\u00e0 m\u00ecnh \u0111ang c\u00f3, nh\u01b0 l\u00e0 s\u1ed1 l\u01b0\u1ee3ng k\u0129 s\u01b0 ho\u1eb7c kh\u1ed1i l\u01b0\u1ee3ng l\u00f4ng c\u00f3 th\u1ec3 cung c\u1ea5p cho d\u1ef1 \u00e1n n\u00e0y. Bi\u1ebft \u0111\u01b0\u1ee3c kho\u1ea3ng c\u00e1ch gi\u1eefa c\u00e1i \u201cm\u00ecnh c\u1ea7n\u201d v\u00e0 c\u00e1i \u201cm\u00ecnh c\u00f3\u201d con m\u1edbi c\u00f3 th\u1ec3 \u201cfill gaps\u201d \u0111\u01b0\u1ee3c. R\u00f5 ch\u01b0a Th\u1ecf? – C\u00e1o n\u00f3i.<\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n
            \n\n\n\n\n\n\n\n\n
            Problem\/Current Limitations <\/span><\/span><\/b><\/span><\/td>\nRoot Cause(s)<\/span><\/span><\/b><\/span><\/td>\nNew Capability\/Features<\/span><\/span><\/b><\/span><\/td>\nProject Deliverables to Fill Gaps<\/span><\/span><\/b><\/span><\/td>\n<\/tr>\n
            T\u1ec9 l\u1ec7 ch\u1ebft trong m\u00f9a \u0111\u00f4ng c\u1ee7a c\u00e1c lo\u00e0i t\u0103ng cao<\/span><\/span><\/span><\/td>\nC\u00e1nh r\u1eebng l\u00e2n c\u1eadn b\u1ecb khai th\u00e1c d\u1eabn \u0111\u1ebfn c\u00e1c \u0111\u1ee3t gi\u00f3 \u0111\u00f4ng th\u1ed5i \u0111\u1ebfn kh\u00f4ng \u0111\u01b0\u1ee3c che ch\u1eafn<\/span><\/span><\/span><\/td>\n\n

            – Th\u00eam c\u00e1c r\u00e0o ch\u1eafn g\u1ed7 th\u00f4ng tr\u01b0\u1edbc khu r\u1eebng<\/span><\/span><\/span><\/span><\/span><\/p>\n

            – C\u1ea7n bi\u1ebft d\u1ef1 b\u00e1o \u0111\u1ed9 l\u1edbn c\u1ee7a gi\u00f3 \u0111\u00f4ng<\/span><\/span><\/span><\/p>\n<\/td>\n

            		\n

            – Quy tr\u00ecnh x\u00e2y d\u1ef1ng m\u1edbi cho khu r\u1eebng<\/span><\/span><\/span><\/span><\/span><\/p>\n

            – H\u1ec7 th\u1ed1ng \u0111o l\u01b0\u1eddng \u0111\u1ed9 l\u1edbn c\u1ee7a gi\u00f3 \u0111\u00f4ng<\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

            \u00a0<\/td>\nC\u00e1c lo\u00e0i ch\u01b0a c\u00f3 k\u0129 n\u0103ng c\u1ea7n thi\u1ebft \u0111\u1ec3 ch\u1ed1ng l\u1ea1i gi\u00f3 \u0111\u00f4ng l\u1edbn<\/span><\/span><\/span><\/td>\n\n

            – Hu\u1ea5n luy\u1ec7n k\u0129 n\u0103ng sinh t\u1ed3n m\u00f9a \u0111\u00f4ng cho c\u00e1c lo\u00e0i<\/span><\/span><\/span><\/span><\/span><\/p>\n

            – Khen th\u01b0\u1edfng cho nh\u1eefng lo\u00e0i ho\u00e0n th\u00e0nh t\u1ed1t kh\u00f3a hu\u1ea5n luy\u1ec7n<\/span><\/span><\/span><\/p>\n<\/td>\n

            		\n

            – B\u1ed9 k\u0129 n\u0103ng v\u00e0 hu\u1ea5n luy\u1ec7n vi\u00ean cho t\u1eebng lo\u00e0i<\/span><\/span><\/span><\/span><\/span><\/p>\n

            – Ch\u00ednh s\u00e1ch khen th\u01b0\u1edfng m\u1edbi trong khu r\u1eebng<\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

            \u00a0<\/td>\nCh\u01b0a c\u00f3 \u00e1o m\u00f9a \u0111\u00f4ng v\u00e0 c\u00e1c s\u1ea3n ph\u1ea9m ph\u1ee5c v\u1ee5 ch\u1ed1ng r\u00e9t cho c\u00e1c lo\u00e0i<\/span><\/span><\/span><\/td>\nS\u1ea3n xu\u1ea5t \u00e1o m\u00f9a \u0111\u00f4ng v\u00e0 nh\u1eefng s\u1ea3n ph\u1ea9m h\u1ed7 tr\u1ee3 cho c\u00e1c lo\u00e0i<\/span><\/span><\/span><\/td>\nNh\u00e0 m\u00e1y s\u1ea3n xu\u1ea5t \u00e1o m\u00f9a \u0111\u00f4ng cho c\u00e1c lo\u00e0i<\/span><\/span><\/span><\/td>\n<\/tr>\n
            C\u00e1c n\u01a1i tr\u00fa \u1ea9n trong m\u00f9a \u0111\u00f4ng b\u1ecb t\u00e0n ph\u00e1<\/span><\/span><\/span><\/td>\nN\u01a1i tr\u00fa \u1ea9n kh\u00f4ng \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng ph\u00f9 h\u1ee3p cho m\u00f9a \u0111\u00f4ng<\/span><\/span><\/span><\/td>\nPh\u01b0\u01a1ng ph\u00e1p m\u1edbi \u0111\u1ec3 x\u00e2y d\u1ef1ng n\u01a1i tr\u00fa \u1ea9n ph\u00f9 h\u1ee3p cho m\u00f9a \u0111\u00f4ng<\/span><\/span><\/span><\/td>\nQuy tr\u00ecnh x\u00e2y d\u1ef1ng ph\u00f9 h\u1ee3p cho c\u00e1c lo\u00e0i<\/span><\/span><\/span><\/td>\n<\/tr>\n
            \u00a0<\/td>\nNguy\u00ean li\u1ec7u x\u00e2y d\u1ef1ng kh\u00f4ng cung c\u1ea5p \u0111\u1ee7 cho c\u00e1c lo\u00e0i<\/span><\/span><\/span><\/td>\nL\u00e0m vi\u1ec7c l\u1ea1i v\u1edbi c\u00e1c lo\u00e0i cung c\u1ea5p v\u1eadt li\u1ec7u x\u00e2y d\u1ef1ng cho c\u00e1c lo\u00e0i<\/span><\/span><\/span><\/td>\nH\u1ee3p \u0111\u1ed3ng v\u1edbi c\u00e1c lo\u00e0i cung c\u1ea5p v\u1eadt li\u1ec7u trong v\u00e0 ngo\u00e0i khu r\u1eebng<\/span><\/span><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

            Nh\u00ecn v\u00e0o b\u1ea3ng tr\u00ecnh b\u00e0y c\u1ee7a Th\u1ecf, C\u00e1o th\u1ea5y r\u1ea5t h\u00e0i l\u00f2ng, qu\u1ea3 nhi\u00ean sau khi h\u1ecdc Masterskills kh\u1ea3 n\u0103ng\u00a0tr\u00ecnh b\u00e0y\u00a0c\u0169ng khoa h\u1ecdc h\u01a1n. C\u00e1o g\u1eadt g\u00f9 ti\u1ebfp t\u1ee5c h\u1ecfi:<\/span><\/span><\/span><\/span><\/span><\/p>\n

              \n
            • Nh\u01b0 v\u1eady l\u00e0 con \u0111\u00e3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ea7n thi\u1ebft tr\u01b0\u1edbc khi \u0111\u01b0a ra \u0111\u1ec1 ngh\u1ecb v\u1ec1 gi\u1ea3i ph\u00e1p cho d\u1ef1 \u00e1n \u201cchi\u1ebfc \u00e1o m\u00f9a \u0111\u00f4ng\u201d n\u00e0y. Con t\u00ednh nh\u1eefng b\u01b0\u1edbc ti\u1ebfp theo s\u1ebd l\u00e0m nh\u01b0 th\u1ebf n\u00e0o?<\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n

              Th\u1ecf nhanh ch\u00f3ng \u0111\u00e1p:<\/span><\/span><\/span><\/span><\/span><\/p>\n

                \n
              • D\u1ea1 con s\u1ebd l\u1ef1a ch\u1ecdn m\u1ed9t gi\u1ea3i ph\u00e1p ch\u00ednh v\u00e0 m\u1ed9t s\u1ed1 l\u1ef1a ch\u1ecdn thay th\u1ebf \u0111\u1ec3 th\u1ea3o lu\u1eadn c\u00f9ng v\u1edbi c\u00e1c b\u00ean li\u00ean quan. Gi\u1ea3i ph\u00e1p ch\u00ednh c\u1ea7n ph\u1ea3i kh\u1ea3 thi v\u00e0 \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch s\u01a1 b\u1ed9 v\u1ec1 r\u1ee7i ro c\u0169ng nh\u01b0 chi ph\u00ed – l\u1ee3i \u00edch (cost – benefit analysis). Sau khi \u0111\u00f3 s\u1ebd t\u1ed5ng h\u1ee3p l\u1ea1i th\u00e0nh m\u1ed9t Business Case \u1ea1. <\/span><\/span><\/span><\/span><\/span>V\u1edbi d\u1ef1 \u00e1n l\u1ea7n n\u00e0y, con s\u1ebd t\u1eadp trung v\u00e0o vi\u1ec7c thi\u1ebft k\u1ebf \u00e1o theo t\u1eebng b\u1ed9 ph\u1eadn v\u00e0 s\u1ebd c\u00f3 b\u1ed9 ph\u1eadn chung cho c\u00e1c lo\u00e0i, c\u00f3 nh\u1eefng b\u1ed9 ph\u1eadn \u0111\u01b0\u1ee3c gh\u00e9p ri\u00eang cho th\u00edch h\u1ee3p v\u1edbi t\u1eebng lo\u00e0i. \u00c1o n\u00e0y c\u0169ng r\u1ea5t ph\u00f9 h\u1ee3p \u0111\u1ec3 thi c\u00f4ng r\u00e0o ch\u1eafn g\u1ed7 th\u00f4ng tr\u01b0\u1edbc khu r\u1eebng cho c\u00e1c \u0111\u1ee3t m\u00f9a \u0111\u00f4ng sau, \u0111\u1ed3ng th\u1eddi c\u0169ng c\u00f3 th\u1ec3 t\u1eb7ng c\u00e1c \u0111\u1ed1i t\u00e1c nguy\u00ean li\u1ec7u x\u00e2y d\u1ef1ng n\u01a1i tr\u00fa \u1ea9n \u1edf ngo\u00e0i khu r\u1eebng ch\u00fang ta. Ch\u1eafc h\u1eb3n h\u1ecd c\u0169ng \u0111ang r\u1ea5t c\u1ea7n. <\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n

                C\u00e1o g\u1eadt g\u00f9:<\/span><\/span><\/span><\/span><\/span><\/p>\n

                  \n
                • T\u1ed1t l\u1eafm Th\u1ecf, h\u00e3y \u0111em k\u1ebft qu\u1ea3 n\u00e0y trao \u0111\u1ed5i v\u1edbi c\u00e1c Stakeholder con nh\u00e9!<\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n
                  \n

                  Th\u1ecf nhanh ch\u00f3ng tr\u1edf v\u1ec1 v\u1edbi c\u00e1c c\u1ed9ng s\u1ef1 c\u1ee7a m\u00ecnh v\u1edbi nh\u1eefng k\u1ebft qu\u1ea3 kh\u1ea3 quan c\u1ee7a ho\u1ea1t \u0111\u1ed9ng Needs Assessment. M\u1ecdi ng\u01b0\u1eddi ai c\u0169ng h\u1ebft s\u1ee9c t\u00e1n th\u00e0nh trong \u0111\u00f3 c\u00f3 nh\u00e0 t\u00e0i tr\u1ee3 (sponsor) c\u1ee7a d\u1ef1 \u00e1n l\u00e0 H\u1ed5. L\u00fac n\u00e0y, Th\u1ecf c\u0169ng k\u1ebft th\u00fac ho\u1ea1t \u0111\u1ed9ng Needs Assessment c\u1ee7a m\u00ecnh \u0111\u1ec3 chuy\u1ec3n qua m\u1ed9t ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp n\u1ed1i.\u00a0<\/span><\/span><\/span><\/span><\/span><\/p>\n

                  <\/strong><\/em><\/h2>\n

                  L\u00e0m planning th\u1eadt ra kh\u00f4ng kh\u00f3, v\u00ec m\u1ed9t s\u1ed1 th\u00f4ng tin quan tr\u1ecdng nh\u01b0 x\u00e1c \u0111\u1ecbnh Stakeholder \u0111\u00e3 \u0111\u01b0\u1ee3c Th\u1ecf trao \u0111\u1ed5i v\u1edbi m\u1ecdi ng\u01b0\u1eddi tr\u01b0\u1edbc \u0111\u00f3. Hi\u1ec7n gi\u1edd ch\u1ec9 c\u1ea7n “t\u00e0i li\u1ec7u h\u00f3a\u201d l\u1ea1i l\u00e0 \u1ed5n. Th\u1ecf h\u01b0\u1edbng \u0111\u1ebfn chi ti\u1ebft h\u01a1n v\u1ec1 kinh nghi\u1ec7m (experience), v\u0103n h\u00f3a l\u00e0m vi\u1ec7c (culture), t\u1ea7m \u1ea3nh h\u01b0\u1edfng (level of influence) v\u00e0 \u0111\u1ecba \u0111i\u1ec3m c\u00f9ng t\u00ednh s\u1eb5n s\u00e0ng (location and availability) c\u1ee7a c\u00e1c Stakeholder. <\/span><\/span><\/span><\/span><\/span><\/p>\n

                  Sau khi ho\u00e0n th\u00e0nh ph\u1ea7n Stakeholder, Th\u1ecf ti\u1ebfp t\u1ee5c ho\u00e0n th\u00e0nh 07 m\u1ee5c l\u1edbn v\u1ec1 nh\u1eefng v\u1ea5n \u0111\u1ec1 qu\u1ea3n l\u00fd giao ph\u1ea9m (deliverables) bao g\u1ed3m:<\/span><\/span><\/span><\/span><\/span><\/p>\n

                    \n
                  1. Requirements Prioritization Process (Quy tr\u00ecnh v\u1ec1 m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean c\u1ee7a c\u00e1c y\u00eau c\u1ea7u giao ph\u1ea9m)<\/span><\/span><\/span><\/span><\/span><\/li>\n
                  2. Traceability Approach (C\u00e1ch th\u1ee9c Truy v\u1ebft y\u00eau c\u1ea7u)<\/span><\/span><\/span><\/span><\/span><\/li>\n
                  3. CommMasterskillstion Approach (C\u00e1ch th\u1ee9c truy\u1ec1n th\u00f4ng trong d\u1ef1 \u00e1n)<\/span><\/span><\/span><\/span><\/span><\/li>\n
                  4. Decision Making process (Quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh)<\/span><\/span><\/span><\/span><\/span><\/li>\n
                  5. Requirements Verification and Validation Processes (Quy tr\u00ecnh ki\u1ec3m \u0111\u1ecbnh giao ph\u1ea9m)<\/span><\/span><\/span><\/span><\/span><\/li>\n
                  6. Requirement Change Process (Quy tr\u00ecnh thay \u0111\u1ed5i y\u00eau c\u1ea7u)<\/span><\/span><\/span><\/span><\/span><\/li>\n
                  7. Solution Evaluation Process (Quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 gi\u1ea3i ph\u00e1p)<\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ol>\n
                    \n

                    T\u1ea5t c\u1ea3 c\u00e1c m\u1ee5c n\u00e0y \u0111\u1ec1u ph\u1ea3i align (th\u1ed1ng nh\u1ea5t) v\u1edbi c\u00e1c y\u00eau c\u1ea7u trong Requirement Management Plan c\u1ee7a d\u1ef1 \u00e1n v\u00e0 c\u00e1c t\u00ednh ch\u1ea5t v\u1ec1 Project Life Cycle\u00a0m\u00e0 \u1edf \u0111\u00e2y, d\u1ef1 \u00e1n \u201cchi\u1ebfc \u00e1o m\u00f9a \u0111\u00f4ng\u201d thu\u1ed9c lo\u1ea1i adaptive. <\/span><\/span><\/span><\/span><\/span><\/p>\n

                    Nh\u01b0 v\u1eady, khi b\u1eaft \u0111\u1ea7u c\u00f3 c\u00e1c y\u00eau c\u1ea7u v\u1ec1 m\u1eb7t giao ph\u1ea9m, gi\u1ea3i ph\u00e1p, Th\u1ecf c\u00f3 \u0111\u1ea7y \u0111\u1ee7 c\u00e1c quy tr\u00ecnh c\u1ea7n thi\u1ebft \u0111\u1ec3 truy\u1ec1n th\u00f4ng \u0111\u1ebfn v\u1edbi c\u00e1c Stakeholder, c\u1eadp nh\u1eadt thay \u0111\u1ed5i v\u00e0 nh\u1eefng quy\u1ebft \u0111\u1ecbnh \u0111\u01b0\u1ee3c \u0111\u1ec1 ra. Trong t\u00ecnh hu\u1ed1ng c\u1ea7n xem l\u1ea1i ho\u1eb7c thay \u0111\u1ed5i nh\u1eefng y\u00eau c\u1ea7u v\u1ec1 giao ph\u1ea9m, Th\u1ecf c\u0169ng d\u1ec5 d\u00e0ng truy v\u1ebft v\u00e0 theo d\u00f5i nh\u1eefng thay \u0111\u1ed5i quan tr\u1ecdng. \u0110\u1eb7c bi\u1ec7t l\u00e0 Th\u1ecf c\u00f9ng c\u1ed9ng s\u1ef1 v\u00e0 b\u00ean s\u1eed d\u1ee5ng c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c giao ph\u1ea9m sau khi th\u1ef1c hi\u1ec7n, \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a gi\u1ea3i ph\u00e1p \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u1ec1 ra. <\/span><\/span><\/span><\/span><\/span><\/p>\n

                    Th\u1ecf ti\u1ebfp t\u1ee5c b\u00e0n v\u1edbi c\u00e1c k\u0129 s\u01b0 G\u1ea5u:<\/span><\/span><\/span><\/span><\/span><\/p>\n

                      \n
                    • C\u00e1c anh G\u1ea5u th\u00e2n m\u1ebfn, \u0111\u00e2y l\u00e0 l\u00fac ch\u00fang ta s\u1ebd c\u00f9ng ph\u00e2n t\u00e1ch c\u00f4ng vi\u1ec7c th\u1ef1c hi\u1ec7n giao ph\u1ea9m. C\u00e1c anh \u0111\u1ec1u l\u00e0 nh\u1eefng k\u0129 s\u01b0 xu\u1ea5t s\u1eafc c\u0169ng l\u00e0 ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n ch\u00ednh c\u00f4ng vi\u1ec7c, v\u1eady n\u00ean \u0111\u00e2y l\u00e0 ph\u1ea7n c\u00e1c anh s\u1ebd th\u1ea3o lu\u1eadn r\u1ea5t k\u0129 v\u1edbi nhau. Ch\u00fang ta s\u1ebd ph\u00e2n t\u00e1ch giao ph\u1ea9m (deliverables) \u0111\u00e3 x\u00e1c \u0111\u1ecbnh xu\u1ed1ng \u0111\u1ebfn c\u00e1c c\u00f4ng vi\u1ec7c v\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u1ee5 th\u1ec3 (Task & Acitivities). M\u1ed7i ng\u01b0\u1eddi s\u1ebd c\u00f3 th\u1eddi gian l\u00e0m vi\u1ec7c kh\u00e1c nhau n\u00ean ch\u00fang ta c\u1ea7n th\u1ef1c hi\u1ec7n g\u1eafn k\u1ebft c\u00e1c ho\u1ea1t \u0111\u1ed9ng l\u1ea1i (determine the timing & sequencing of tasks). <\/span><\/span><\/span><\/span><\/span><\/li>\n
                    • D\u1ef1a tr\u00ean c\u00e1c th\u00f4ng tin \u0111\u00f3, ch\u00fang ta s\u1ebd c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c c\u00e1c ngu\u1ed3n l\u1ef1c ho\u1eb7c nguy\u00ean li\u1ec7u c\u1ea7n thi\u1ebft (identify resource) \u0111\u1ec3 c\u00f3 th\u1ec3 t\u1ed5ng h\u1ee3p l\u1ea1i th\u00e0nh Work Plan. Th\u1ecf s\u1ebd l\u00e0 ng\u01b0\u1eddi ho\u00e0n t\u1ea5t plan n\u00e0y v\u00e0 xin s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a c\u00e1c Stakeholder tr\u01b0\u1edbc khi ch\u00fang ta b\u1eaft \u0111\u1ea7u th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c. C\u00e1c anh G\u1ea5u \u0111\u00e3 n\u1eafm r\u00f5 ch\u1ee9?<\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n

                      C\u00e1c k\u0129 s\u01b0 G\u1ea5u g\u1eadt g\u00f9, Th\u1ecf ti\u1ebfp t\u1ee5c n\u00f3i:<\/span><\/span><\/span><\/span><\/span><\/p>\n

                        \n
                      • V\u1eady th\u00ec h\u00f4m nay ch\u00fang ta s\u1ebd quy\u1ebft \u0111\u1ecbnh nh\u01b0 v\u1eady. Plan n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c anh H\u1ed5 c\u00f9ng c\u00e1c b\u00ean li\u00ean quan k\u00fd duy\u1ec7t. Ti\u1ebfp \u0111\u00f3, \u0111\u1ec3 c\u00f3 th\u00f4ng tin v\u1ec1 giao ph\u1ea9m, 02 ng\u00e0y sau Th\u1ecf s\u1ebd th\u1ef1c hi\u1ec7n m\u1ed9t nhi\u1ec7m v\u1ee5 quan tr\u1ecdng \u0111\u00f3 l\u00e0\u00a0\u201cRequirement elicitation\u00a0 and analysis\u201d hay c\u00f2n g\u1ecdi l\u00e0 thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch y\u00eau c\u1ea7u.\u00a0Sau khi thu th\u1eadp xong v\u00e0 ph\u00e2n t\u00edch xong, s\u1ebd \u0111em v\u1ec1 cho c\u00e1c anh G\u1ea5u th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 ph\u00e2n t\u00e1ch c\u00f4ng vi\u1ec7c v\u00e0 \u0111\u1ec1 xu\u1ea5t timeline c\u1ee7a m\u00ecnh. <\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n
                        \n

                        V\u1eady l\u00e0 t\u1ea5t c\u1ea3 tr\u1edf v\u1ec1 trong h\u00e0o h\u1ee9ng b\u1edfi k\u1ebf ho\u1ea1ch c\u1ee7a d\u1ef1 \u00e1n, nh\u01b0ng ch\u1ec9 c\u00f3 Th\u1ecf l\u00e0 v\u1eabn ti\u1ebfp t\u1ee5c lo l\u1eafng v\u1ec1 ho\u1ea1t \u0111\u1ed9ng \u201cRequirement elicitation\u201d s\u1eafp t\u1edbi c\u1ee7a m\u00ecnh. Th\u1ecf bi\u1ebft, ho\u1ea1t \u0111\u1ed9ng n\u00e0y kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 thu th\u1eadp (collecting) v\u00e0 t\u1ed5ng h\u1ee3p (gathering) m\u00e0 n\u00f3 c\u00f2n \u0111\u1ea3m nh\u1eadn nh\u1eefng nhi\u1ec7m v\u1ee5 sau:<\/span><\/span><\/span><\/span><\/span><\/p>\n

                          \n
                        1. H\u1ed7 tr\u1ee3 l\u00e3nh \u0111\u1ea1o ra quy\u1ebft \u0111\u1ecbnh (Support executive decision making):<\/span><\/span><\/b> Th\u00f4ng qua ho\u1ea1t \u0111\u1ed9ng n\u00e0y, c\u00e1c l\u00e3nh \u0111\u1ea1o s\u1ebd c\u00f3 th\u00eam th\u00f4ng tin h\u1ed7 tr\u1ee3 nh\u1eb1m \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh mang t\u00ednh chi\u1ebfn l\u01b0\u1ee3c cho c\u00f4ng ty, m\u00e0 BA l\u00e0 ng\u01b0\u1eddi quan tr\u1ecdng t\u1ea1o ra c\u00e1c th\u00f4ng tin n\u00e0y<\/span><\/span><\/span><\/span><\/span><\/li>\n
                        2. T\u0103ng s\u1ee9c \u1ea3nh h\u01b0\u1edfng (Apply influence successfully):<\/span><\/span><\/b> C\u00e1c BA lu\u00f4n c\u1ea7n ph\u1ea3i c\u00f3 m\u1ed9t quy\u1ec1n l\u1ef1c nh\u1ea5t \u0111\u1ecbnh d\u1ef1a v\u00e0o vi\u1ec7c n\u1eafm c\u00e1c th\u00f4ng tin quan tr\u1ecdng ph\u1ee5c v\u1ee5 cho m\u1ee5c ti\u00eau d\u1ef1 \u00e1n. Ho\u1ea1t \u0111\u1ed9ng \u201crequirement elicitation\u201d gi\u00fap BA \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y.<\/span><\/span><\/span><\/span><\/span><\/li>\n
                        3. H\u1ed7 tr\u1ee3 \u0111\u00e0m ph\u00e1n v\u00e0 h\u00f2a gi\u1ea3i (Assist in negotiation or mediation):<\/span><\/span><\/b> Nh\u1edd c\u00f3 th\u00f4ng tin c\u1ee5 th\u1ec3 v\u1ec1 giao ph\u1ea9m, c\u00f9ng s\u1ef1 hi\u1ec3u bi\u1ebft v\u1ec1 c\u00e1c b\u00ean li\u00ean quan, BA c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng h\u01a1n trong vi\u1ec7c \u0111\u00e0m ph\u00e1n v\u00e0 h\u00f2a gi\u1ea3i nh\u1eefng v\u1ea5n \u0111\u1ec1 trong d\u1ef1 \u00e1n. <\/span><\/span><\/span><\/span><\/span><\/li>\n
                        4. Gi\u1ea3i quy\u1ebft m\u00e2u thu\u1eabn (Resolve Conflict): <\/span><\/span><\/b>Khi c\u00f3 nh\u1eefng m\u00e2u thu\u1eabn x\u1ea3y ra b\u1edfi v\u1ea5n \u0111\u1ec1 thi\u1ebfu ho\u1eb7c sai l\u1ec7ch th\u00f4ng tin, BA c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 gi\u1ea3i quy\u1ebft v\u00ec l\u00e0 ng\u01b0\u1eddi c\u00f3 tr\u00e1ch nhi\u1ec7m n\u1eafm gi\u1eef nh\u1eefng th\u00f4ng tin quan tr\u1ecdng ch\u00ednh.<\/span><\/span><\/span><\/span><\/span><\/li>\n
                        5. X\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 (Define Problem):<\/span><\/span><\/b> BA s\u1ebd l\u00e0m r\u00f5 v\u1ea5n \u0111\u1ec1 h\u01a1n v\u00e0 chi ti\u1ebft c\u1ee5 th\u1ec3 v\u1ec1 gi\u1ea3i ph\u00e1p. L\u00fac n\u00e0y, nh\u1eefng h\u00ecnh dung v\u1ec1 v\u1ea5n \u0111\u1ec1 s\u1ebd thay \u0111\u1ed5i so v\u1edbi b\u01b0\u1edbc \u201cNeed Assessment\u201d nh\u01b0ng s\u1ebd ph\u1ea3n \u00e1nh \u0111\u00fang v\u1edbi v\u1ea5n \u0111\u1ec1 th\u1ef1c t\u1ebf h\u01a1n.<\/span><\/span><\/span><\/li>\n<\/ol>\n<\/div>\n
                          \n

                          Ch\u00ednh v\u00ec ho\u1ea1t \u0111\u1ed9ng quan tr\u1ecdng nh\u01b0 v\u1eady, Th\u1ecf nhanh ch\u00f3ng v\u1ec1 nh\u00e0 v\u00e0 l\u1eadp n\u00ean b\u1ea3ng k\u1ebf ho\u1ea1ch cho ho\u1ea1t \u0111\u1ed9ng thu th\u1eadp y\u00eau c\u1ea7u c\u1ee7a m\u00ecnh (Elicitation Plan) v\u1edbi c\u00e1c th\u00f4ng tin nh\u01b0:<\/span><\/span><\/span><\/span><\/span><\/p>\n

                            \n
                          • Th\u00f4ng tin n\u00e0o c\u1ea7n thu th\u1eadp? (What information to elicit?)<\/em><\/span><\/span><\/span><\/span><\/span><\/li>\n
                          • Thu th\u1eadp th\u00f4ng tin \u1edf \u0111\u00e2u?\u00a0(Where to find that information?)<\/em> hay c\u00f2n g\u1ecdi l\u00e0 ngu\u1ed3n th\u00f4ng tin (Source of information)<\/span><\/span><\/span><\/span><\/span><\/li>\n
                          • Nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec3 l\u1ea5y th\u00f4ng tin? (How to obtain the information?<\/em>)<\/span><\/span><\/span><\/span><\/span><\/li>\n
                          • Th\u1ee9 t\u1ef1 l\u1ea5y th\u00f4ng tin nh\u01b0 th\u1ebf n\u00e0o? (Sequencing the elicitation activities<\/em>). \u0110i\u1ec1u n\u00e0y c\u0169ng r\u1ea5t quan tr\u1ecdng v\u00ec \u0111\u1ed1i t\u01b0\u1ee3ng l\u1ea5y th\u00f4ng tin kh\u00e1c nhau v\u00e0 th\u1eddi gian c\u00f3 th\u1ec3 tham gia v\u00e0o c\u00f4ng t\u00e1c n\u00e0y c\u0169ng kh\u00e1c nhau, c\u00e1c th\u00f4ng tin l\u1ea5y tr\u01b0\u1edbc c\u1ea7n h\u1ed7 tr\u1ee3 cho c\u00e1c th\u00f4ng tin l\u1ea5y sau n\u00ean ph\u1ea3i \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp c\u00f3 chi\u1ebfn l\u01b0\u1ee3c.<\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n
                            V\u1edbi kinh nghi\u1ec7m\u00a0l\u00e0m BA qua nhi\u1ec1u d\u1ef1 \u00e1n, Th\u1ecf \u0111\u00e3 l\u1eadp ra b\u1ea3ng k\u1ebf ho\u1ea1ch c\u1ee7a m\u00ecnh nh\u01b0 sau:<\/span><\/span><\/span><\/div>\n
                            \n\n\n\n\n\n\n\n\n
                            \n

                            What information<\/span><\/b><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            Source<\/span><\/b><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            Method<\/span><\/b><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            Sequence<\/span><\/b><\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

                            \n

                            M\u1ed7i lo\u00e0i c\u1ea7n t\u1ed1i thi\u1ec3u bao nhi\u00eau chi\u1ebfc \u00e1o?<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            T\u1ed9c tr\u01b0\u1edfng c\u00e1c lo\u00e0i<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            Interview (ph\u1ecfng v\u1ea5n) v\u00e0 Survey (Kh\u1ea3o s\u00e1t)<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            2<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

                            \n

                            Nh\u1eefng lo\u00e0i n\u00e0o b\u1eaft bu\u1ed9c c\u1ea7n \u00e1o?<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            Chuy\u00ean vi\u00ean \u0111\u1eb7c t\u00ednh lo\u00e0i<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            Meetings (H\u1ecdp)<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            1<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

                            \n

                            N\u00ean s\u1ea3n xu\u1ea5t th\u1eed nghi\u1ec7m cho nh\u1eefng lo\u00e0i n\u00e0o tr\u01b0\u1edbc khi ti\u1ebfn \u0111\u1ebfn s\u1ea3n xu\u1ea5t \u0111\u1ea1i tr\u00e0<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            H\u1ed5<\/span><\/span><\/span><\/span><\/p>\n

                            T\u1ed9c tr\u01b0\u1edfng c\u00e1c lo\u00e0i<\/span><\/span><\/span><\/span><\/p>\n

                            K\u0129 s\u01b0 G\u1ea5u<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            Meetings (H\u1ecdp)<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            3<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

                            \n

                            C\u00e1c nguy\u00ean v\u1eadt li\u1ec7u ch\u00ednh s\u1ebd l\u00e0 g\u00ec?<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            K\u0129 s\u01b0 G\u1ea5u<\/span><\/span><\/span><\/span><\/p>\n

                            Nh\u00e0 cung c\u1ea5p<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            Facilitated Workshop <\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            4<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

                            \n

                            \u2026<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n

                            		\n

                            \u00a0<\/p>\n<\/td>\n

                            		\n

                            \u00a0<\/p>\n<\/td>\n

                            		\n

                            \u00a0<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

                            C\u00f4ng vi\u1ec7c c\u1ee7a BA \u0111\u00f4i khi c\u0169ng r\u1ea5t c\u0103ng th\u1eb3ng\u00a0v\u00e0 \u0111\u1ec3 gi\u1eef cho hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c t\u1ed1t nh\u1ea5t c\u1ea7n ph\u1ea3i work-life balance. Chu\u1ea9n b\u1ecb m\u1ecdi th\u1ee9 cho ng\u00e0y l\u00e0m vi\u1ec7c h\u00f4m sau ch\u00ednh l\u00e0 c\u00e1ch gi\u1ea3m b\u1edbt \u00e1p l\u1ef1c tinh th\u1ea7n c\u0169ng nh\u01b0 gi\u00fap cho vi\u1ec7c t\u1eadn h\u01b0\u1edfng c\u00e1c th\u00fa vui kh\u00e1c \u0111\u01b0\u1ee3c tr\u1ecdn v\u1eb9n h\u01a1n. <\/span><\/span><\/span><\/span><\/span><\/p>\n

                            02 ng\u00e0y h\u00f4m sau, Th\u1ecf theo k\u1ebf ho\u1ea1ch t\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i Meetings, Brainstorming, Facilitated Worshop, Focus Group, Interview<\/em> v\u00e0 th\u00eam c\u1ea3 s\u1eed d\u1ee5ng c\u00e1c lo\u1ea1i h\u00ecnh Prototyping<\/strong> nh\u01b0 Storyboarding, Wireframe<\/em>,\u2026 \u0111\u1ec3 thu th\u1eadp y\u00eau c\u1ea7u cho giao ph\u1ea9m m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t. <\/span><\/span><\/span><\/span><\/span><\/p>\n<\/div>\n

                            Ho\u1ea1t \u0111\u1ed9ng \u201cRequirement Elicitation\u201d \u0111\u01b0\u1ee3c di\u1ec5n ra th\u00e0nh c\u00f4ng v\u00e0 Th\u1ecf b\u1eaft \u0111\u1ea7u ph\u00e2n t\u00edch v\u00e0 t\u1ed5ng h\u1ee3p c\u00e1c y\u00eau c\u1ea7u th\u00f4ng qua vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c Model. C\u00e1c Model th\u01b0\u1eddng l\u00e0 c\u00e1c m\u1eabu h\u00ecnh v\u00e0 c\u00e1ch th\u1ee9c tr\u00ecnh b\u00e0y r\u1ea5t nhi\u1ec1u y\u00eau c\u1ea7u m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n v\u00e0 tr\u1ef1c quan h\u01a1n, h\u1ed7 tr\u1ee3 l\u00e0m r\u00f5 c\u00e1c th\u00f4ng tin \u0111\u00e3 thu th\u1eadp. Trong t\u00e0i li\u1ec7u PMI m\u00e0 Th\u1ecf \u0111\u01b0\u1ee3c h\u1ecdc, c\u00e1c Model \u0111\u01b0\u1ee3c ph\u00e2n lo\u1ea1i nh\u01b0 sau:<\/span><\/span><\/span><\/span><\/span><\/p>\n\n\n\n\n\n\n\n\n
                            Category<\/span><\/span><\/b><\/span><\/td>\nDefinition<\/span><\/span><\/b><\/span><\/td>\nExample Model<\/span><\/span><\/b><\/span><\/td>\n<\/tr>\n
                            Scope Models<\/span><\/span><\/span><\/td>\nModels that structure and organize the features, functions, and boundaries of the business domain being analyzed<\/span><\/span><\/span><\/td>\n\n
                              \n
                            • Goal and business objectives model.<\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n
                                \n
                              • Ecosystem map <\/span><\/span><\/span><\/span><\/span><\/li>\n
                              • Context diagram <\/span><\/span><\/span><\/span><\/span><\/li>\n
                              • Feature model <\/span><\/span><\/span><\/span><\/span><\/li>\n
                              • Organizational chart <\/span><\/span><\/span><\/span><\/span><\/li>\n
                              • Use case diagram <\/span><\/span><\/span><\/span><\/span><\/li>\n
                              • Decomposition model <\/span><\/span><\/span><\/span><\/span><\/li>\n
                              • Fishbone diagram <\/span><\/span><\/span><\/span><\/span><\/li>\n
                              • Interrelationship diagram <\/span><\/span><\/span><\/span><\/span><\/li>\n
                              • SWOT diagram <\/span><\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
                            Process Models<\/span><\/span><\/span><\/td>\nModels that describe business processes and ways in which stakeholders interact with those processes<\/span><\/span><\/span><\/td>\n\n
                              \n
                            • Process Flow<\/span><\/span><\/span><\/span><\/span><\/li>\n
                            • Use Case<\/span><\/span><\/span><\/span><\/span><\/li>\n
                            • User Story<\/span><\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
                            Rule Models<\/span><\/span><\/span><\/td>\nModels of concepts and behaviors that define or constrain aspects of a business in order to enforce established business policies <\/span><\/span><\/span><\/td>\n\n
                              \n
                            • Business Rules Catalog<\/span><\/span><\/span><\/span><\/span><\/li>\n
                            • Decision Tree<\/span><\/span><\/span><\/span><\/span><\/li>\n
                            • Decision Table<\/span><\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
                            Data Models<\/span><\/span><\/span><\/td>\nModels that document the data used in a process or system and its life cycle<\/span><\/span><\/span><\/td>\n\n
                              \n
                            • Entity Relationship Diagram<\/span><\/span><\/span><\/span><\/span><\/li>\n
                            • Data Flow diagram<\/span><\/span><\/span><\/span><\/span><\/li>\n
                            • Data Dictionary<\/span><\/span><\/span><\/span><\/span><\/li>\n
                            • State table<\/span><\/span><\/span><\/span><\/span><\/li>\n
                            • State Diagram<\/span><\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
                            Interface Models<\/span><\/span><\/span><\/td>\nModels that assist in understanding specific systems and their relationships within a solution<\/span><\/span><\/span><\/td>\n\n
                              \n
                            • Report Table<\/span><\/span><\/span><\/span><\/span><\/li>\n
                            • System Interface table<\/span><\/span><\/span><\/span><\/span><\/li>\n
                            • User interface flow<\/span><\/span><\/span><\/span><\/span><\/li>\n
                            • Wireframe<\/span><\/span><\/span><\/span><\/span><\/li>\n
                            • Display-action-response<\/span><\/span><\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                              \u00a0<\/p>\n

                              D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t ph\u1ea7n trong c\u00e1c y\u00eau c\u1ea7u \u0111\u00e3 \u0111\u01b0\u1ee3c Th\u1ecf ch\u1ecdn, \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y v\u1edbi Model Ecosystem Map:<\/span><\/span><\/span><\/span><\/span><\/p>\n

                              <\/span><\/p>\n

                              T\u1ea1i \u0111\u00e2y, Th\u1ecf ph\u00e2n chia ra 02 khu ch\u00ednh trong d\u1ef1 \u00e1n l\u00e0 khu v\u1eadt li\u1ec7u v\u00e0 khu \u0111\u0103ng k\u00fd. Khu v\u1eadt li\u1ec7u\u00a0s\u1ebd t\u1eadp trung t\u1ed5ng h\u1ee3p th\u00f4ng tin v\u1ec1 v\u1eadt li\u1ec7u \u0111\u1ec3 thu mua v\u00e0 s\u1ea3n xu\u1ea5t \u00e1o, c\u00f2n khu \u0111\u0103ng k\u00fd s\u1ebd l\u01b0u tr\u1eef c\u00e1c th\u00f4ng tin v\u1ec1 nh\u00e0 cung c\u1ea5p \u0111\u1ec3 c\u1eadp nh\u1eadt cho khu v\u1eadt li\u1ec7u\u00a0ph\u1ea3n h\u1ed3i nh\u1eefng v\u1ea5n \u0111\u1ec1 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng.<\/span><\/span><\/span><\/span><\/span><\/p>\n

                              Th\u1ecf t\u01b0\u01a1ng \u0111\u1ed1i h\u00e0i l\u00f2ng v\u1edbi nh\u1eefng y\u00eau c\u1ea7u n\u00e0y v\u00e0 ph\u1ed1i h\u1ee3p v\u1edbi c\u00e1c k\u0129 s\u01b0 G\u1ea5u \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00e1c ch\u1ec9 ti\u00eau v\u1ec1 m\u1eb7t ch\u1ea5t l\u01b0\u1ee3ng c\u0169ng nh\u01b0 ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng giao ph\u1ea9m. C\u00e1c \u0111\u1ea7u m\u1ee5c n\u00e0y \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c vi\u1ec7c truy v\u1ebft (traceability)\u00a0nh\u1eefng ch\u1ee9c n\u0103ng trong giao ph\u1ea9m \u0111\u1ebfn c\u00e1c y\u00eau c\u1ea7u ban \u0111\u1ea7u c\u1ee7a ch\u00fang nh\u1eb1m c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh (monitoring) khi c\u00f3 v\u1ea5n \u0111\u1ec1 x\u1ea3y ra.<\/span><\/span><\/span><\/span><\/span><\/p>\n

                              M\u00f9a \u0111\u00f4ng g\u1ea7n tr\u00f4i qua \u0111\u01b0\u1ee3c 1\/3, d\u01b0\u1edbi th\u1eddi ti\u1ebft kh\u1eafc nghi\u1ec7t,\u00a0\u0111\u1ed9i d\u1ef1 \u00e1n c\u1ee7a Th\u1ecf \u0111\u00e3 c\u1ed1 g\u1eafng \u0111\u1ec3 c\u00f3 th\u1ec3 nhanh ch\u00f3ng ho\u00e0n th\u00e0nh t\u1eebng b\u1ed9 \u00e1o cho c\u00e1c lo\u00e0i. Sau bao nhi\u00eau v\u1ea5t v\u1ea3, nh\u1eefng chi\u1ebfc \u00e1o m\u00f9a \u0111\u00f4ng d\u1ea7n \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 gi\u1ea3i ph\u00e1p (Solution evaluation) v\u00e0 m\u1ecdi ng\u01b0\u1eddi ai c\u0169ng h\u00e0i l\u00f2ng.<\/span><\/span><\/span><\/span><\/span><\/p>\n

                              C\u00f2n b\u1ea1n, d\u1ef1 \u00e1n c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n Business Analysis nh\u01b0 th\u1ebf n\u00e0o? C\u00f3 gi\u1ed1ng nh\u01b0 Th\u1ecf hay kh\u00f4ng?<\/span><\/span><\/span><\/span><\/span><\/p>\n

                              \u00a0<\/p>\n

                              <\/strong><\/span><\/p>\n

                              Ch\u01b0\u01a1ng tr\u00ecnh luy\u1ec7n thi PMI-PBA hi\u1ec7u qu\u1ea3<\/span><\/p>\n

                              PMI PROFESSIONAL IN BUSINESS ANALYSIS (PMI-PBA) EXAMINATION CONTENT OUTLINE<\/span><\/p>\n

                              T\u00e0i li\u1ec7u PMI-PBA (Professional in business analysis)<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

                                <\/ul>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

                                D\u1ef1 \u00e1n c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n Business Analysis nh\u01b0 th\u1ebf n\u00e0o? H\u00e3y c\u00f9ng b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y ph\u00e2n t\u00edch c\u00e1c b\u01b0\u1edbc c\u1ea7n th\u1ef1c hi\u1ec7n khi BA m\u1ed9t d\u1ef1 \u00e1n.<\/span><\/span><\/span><\/span><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37260"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37260"}],"version-history":[{"count":2,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37260\/revisions"}],"predecessor-version":[{"id":69063,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37260\/revisions\/69063"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37260"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37260"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}