{"id":37268,"date":"2023-12-08T23:30:45","date_gmt":"2023-12-08T23:30:45","guid":{"rendered":"https:\/\/masterskills.org\/blog\/nang-cao-tinh-hop-tac-trong-nhom-cac-ki-thuat-can-co-cua-project-manager.html"},"modified":"2023-12-08T23:30:45","modified_gmt":"2023-12-08T23:30:45","slug":"nang-cao-tinh-hop-tac-trong-nhom-cac-ki-thuat-can-co-cua-project-manager","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/nang-cao-tinh-hop-tac-trong-nhom-cac-ki-thuat-can-co-cua-project-manager.html","title":{"rendered":"N\u00e2ng cao t\u00ednh h\u1ee3p t\u00e1c trong nh\u00f3m &#8211; C\u00e1c k\u0129 thu\u1eadt c\u1ea7n c\u00f3 c\u1ee7a Project Manager"},"content":{"rendered":"<div class=\"article-body article-toc\">\n<p style=\"text-align: justify;\"><strong><\/strong><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">Trong s\u1ed1 1400 ng\u01b0\u1eddi (gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh, nh\u00e2n vi\u00ean v\u00e0 nh\u00e0 gi\u00e1o d\u1ee5c) \u0111\u01b0\u1ee3c kh\u1ea3o s\u00e1t, 86% n\u00f3i r\u1eb1ng nh\u1eefng th\u1ea5t b\u1ea1i \u1edf n\u01a1i l\u00e0m vi\u1ec7c l\u00e0 do s\u1ef1 h\u1ee3p t\u00e1c nh\u00f3m k\u00e9m. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c\u00a0s\u1ed1 li\u1ec7u th\u1ed1ng k\u00ea kh\u00e1c v\u00e0 l\u1ee3i \u00edch c\u1ee7a vi\u1ec7c c\u1ed9ng t\u00e1c t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c. (Ngu\u1ed3n: https:\/\/goremotely.net\/blog\/workplace-collaboration\/)<\/span><\/p>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"font-size:14px;\">83% nh\u00e2n vi\u00ean h\u1ee3p t\u00e1c t\u1ed1t h\u01a1n v\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a c\u00f4ng ngh\u1ec7. C\u00e1c d\u1ea1ng ph\u1ea7n m\u1ec1m chat nh\u00f3m, qu\u1ea3n l\u00fd nh\u00f3m, truy\u1ec1n th\u00f4ng n\u1ed9i b\u1ed9 c\u00f3 th\u1ec3 gi\u00fap nh\u00f3m ho\u1ea1t \u0111\u1ed9ng t\u1ed1t h\u01a1n.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size:14px;\">75% nh\u00e2n vi\u00ean cho r\u1eb1ng k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m v\u00e0 l\u00e3nh \u0111\u1ea1o t\u1ed1t l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a c\u00e1c d\u1ef1 \u00e1n.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size:14px;\">39% c\u00f4ng nh\u00e2n \u0111\u01b0\u1ee3c kh\u1ea3o s\u00e1t tin r\u1eb1ng c\u00f4ng ty v\u00e0 nh\u00f3m c\u1ee7a h\u1ecd c\u00f3 th\u1ec3 h\u1ee3p t\u00e1c t\u1ed1t h\u01a1n.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n cho ph\u00e9p nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c t\u1eeb xa, v\u00e0 l\u00e0m vi\u1ec7c t\u1eeb xa c\u00f3 th\u1ec3 ti\u1ebft ki\u1ec7m cho ng\u01b0\u1eddi s\u1eed d\u1ee5ng lao \u0111\u1ed9ng t\u1edbi $11,000 m\u1ed7i n\u0103m. Chuy\u1ec3n \u0111\u1ed5i c\u00e1ch th\u1ee9c l\u00e0m vi\u1ec7c t\u1ea1i v\u0103n ph\u00f2ng sang l\u00e0m vi\u1ec7c t\u1ef1 do \u0111\u1ecba \u0111i\u1ec3m nh\u1edd v\u00e0o n\u1ec1n t\u1ea3ng s\u1ed1 th\u1ef1c s\u1ef1 tr\u1edf th\u00e0nh b\u01b0\u1edbc ngo\u1eb7c m\u1edbi cho vi\u1ec7c c\u1ed9ng t\u00e1c nh\u00f3m.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">C\u00e1c nghi\u00ean c\u1ee9u cho th\u1ea5y 3,7 tri\u1ec7u nh\u00e2n vi\u00ean \u1edf M\u1ef9 l\u00e0m vi\u1ec7c t\u1eeb xa \u00edt nh\u1ea5t m\u1ed9t n\u1eeda th\u1eddi gian.<\/span><\/p>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"font-size:14px;\">C\u00e1c nh\u00f3m \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 c\u00e1c ki\u1ebfn th\u1ee9c v\u00e0 k\u0129 n\u0103ng h\u1ee3p t\u00e1c c\u00f3 th\u1ec3 mang l\u1ea1i l\u1ee3i nhu\u1eadn cao h\u01a1n t\u1edbi 21% &#8211;\u00a0T\u1ea1p ch\u00ed Gallup.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size:14px;\">61% nh\u00e2n vi\u00ean g\u1eb7p ph\u1ea3i t\u00ecnh tr\u1ea1ng ki\u1ec7t s\u1ee9c v\u00e0 31% trong s\u1ed1 \u0111\u00f3 b\u1ecb c\u0103ng th\u1eb3ng trong c\u00f4ng vi\u1ec7c \u2013 T\u1ea1p ch\u00ed CareerBuilder.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size:14px;\">80% t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean tr\u00ean kh\u1eafp Hoa K\u1ef3 c\u1ea3m th\u1ea5y kh\u00e1 c\u0103ng th\u1eb3ng do thi\u1ebfu giao ti\u1ebfp hi\u1ec7u qu\u1ea3\u00a0\u2013 T\u1ea1p ch\u00ed Dynamic Signal.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size:14px;\">63% t\u1ed5ng s\u1ed1 nh\u00e2n vi\u00ean M\u1ef9 mu\u1ed1n ngh\u1ec9 vi\u1ec7c v\u00ec giao ti\u1ebfp k\u00e9m khi\u1ebfn h\u1ecd kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00fang c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size:14px;\">97% nh\u00e2n vi\u00ean v\u00e0 gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u1ea5p cao tin r\u1eb1ng vi\u1ec7c thi\u1ebfu h\u1ee3p t\u00e1c nh\u00f3m t\u1ed1t s\u1ebd \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c \u0111\u1ebfn k\u1ebft qu\u1ea3 c\u1ee7a d\u1ef1 \u00e1n \u2013 T\u1ed5 ch\u1ee9c t\u01b0 v\u1ea5n chi\u1ebfn l\u01b0\u1ee3c c\u1ea5p cao McKinsey.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size:14px;\">Theo The Economist, 33% t\u1ed5ng s\u1ed1 nh\u00e2n vi\u00ean n\u00f3i r\u1eb1ng s\u1ef1 h\u1ee3p t\u00e1c trong nh\u00f3m t\u1ed1t h\u01a1n khi\u1ebfn h\u1ecd trung th\u00e0nh h\u01a1n. L\u00fd do v\u00ec c\u00e1c m\u1ed1i quan h\u1ec7 t\u1ed1t trong c\u00f4ng ty tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n kh\u00f4ng th\u1ec3 thi\u1ebfu trong cu\u1ed9c s\u1ed1ng c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean. H\u1ecd c\u00f3 r\u1ea5t \u00edt l\u00fd do \u0111\u1ec3 r\u1eddi b\u1ecf m\u1ed9t c\u1ed9ng \u0111\u1ed3ng nh\u01b0 \u201cgia \u0111\u00ecnh\u201d c\u1ee7a m\u00ecnh.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">V\u00ec t\u1ea7m quan tr\u1ecdng \u1ea5y, ch\u00fang ta c\u1ea7n thi\u1ebft ph\u1ea3i n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u1ed9ng t\u00e1c nh\u00f3m trong t\u1ed5 ch\u1ee9c.<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span style=\"color:#3498db;\"><span style=\"font-size:24px;\"><b>C\u00e1c k\u0129 thu\u1eadt c\u1ed9ng t\u00e1c nh\u00f3m v\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p hay nh\u1ea5t<\/b><\/span><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\"><b><u>K\u0129 thu\u1eadt 1:<\/u>\u00a0<em>\u0110\u1eb7t m\u1ee5c ti\u00eau c\u1ee7a \u0111\u1ed9i<\/em><\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">B\u1ea1n c\u1ea7n \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi ng\u01b0\u1eddi trong nh\u00f3m \u0111\u1ec1u bi\u1ebft m\u1ee5c ti\u00eau l\u00e0m vi\u1ec7c nh\u00f3m m\u00e0 h\u1ecd \u0111ang theo \u0111u\u1ed5i.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">H\u00e3y th\u00f4ng b\u00e1o m\u1ee5c ti\u00eau c\u1ee7a nh\u00f3m h\u00e0ng ng\u00e0y \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o kh\u00f4ng c\u00f3 hi\u1ec3u l\u1ea7m n\u00e0o x\u1ea3y ra trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n. N\u00f3 s\u1ebd gi\u00fap \u0111\u1ed3ng \u0111\u1ed9i c\u1ee7a b\u1ea1n t\u1eadp trung v\u00e0o l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 v\u00e0 ph\u00e1t hi\u1ec7n ngay nh\u1eefng l\u1ed7 h\u1ed5ng trong giao ti\u1ebfp v\u00e0 lo\u1ea1i b\u1ecf ch\u00fang k\u1ecbp th\u1eddi.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">B\u00ean c\u1ea1nh vi\u1ec7c \u0111\u1ec1 ra nh\u1eefng m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng, b\u1ea1n c\u1ea7n n\u00e2ng cao k\u0129 n\u0103ng l\u00e3nh \u0111\u1ea1o v\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t phong c\u00e1ch qu\u1ea3n l\u00fd ph\u00f9 h\u1ee3p v\u1edbi b\u1ea1n v\u00e0 nh\u00f3m. Trong c\u00e1c nh\u00f3m ho\u1ea1t \u0111\u1ed9ng theo ph\u01b0\u01a1ng ph\u00e1p Agile, l\u00e3nh \u0111\u1ea1o ph\u1ee5ng s\u1ef1 (servant leadership) l\u00e0 m\u1ed9t phong c\u00e1ch qu\u1ea3n l\u00fd r\u1ea5t h\u1eefu hi\u1ec7u, \u0111\u1ec1 cao t\u00ednh t\u1ef1 ch\u1ee7 v\u00e0 ph\u00e1t huy t\u1ed1i \u0111a n\u0103ng l\u1ef1c c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">C\u00e1c m\u1ee5c ti\u00eau nh\u00f3m c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y tr\u00ean c\u00e1c dashboard ho\u1eb7c white board t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c. N\u00f3 s\u1ebd ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t s\u1ef1 kh\u00edch l\u1ec7 b\u1ecb \u0111\u1ed9ng, nh\u1eb1m n\u00e2ng cao \u00fd th\u1ee9c v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng c\u1ee7a t\u1eebng th\u00e0nh vi\u00ean, ch\u1ed1ng sao nh\u00e3ng kh\u1ecfi d\u1ef1 \u00e1n.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\"><b><u>K\u0129 thu\u1eadt 2:<\/u>\u00a0<em>S\u1eed d\u1ee5ng Ice-breaker<\/em><\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">Ice-breaker l\u00e0 nh\u1eefng ho\u1ea1t \u0111\u1ed9ng kh\u01a1i g\u1ee3i n\u0103ng l\u01b0\u1ee3ng c\u1ee7a m\u1ed9t nh\u00f3m, th\u01b0\u1eddng l\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng nh\u1ecf v\u00e0 \u0111\u00f2i h\u1ecfi s\u1ef1 c\u1ed9ng t\u00e1c v\u1edbi nhau, ho\u1eb7c \u0111\u01a1n gi\u1ea3n ch\u1ec9 l\u00e0 m\u1ed9t c\u00e2u h\u1ecfi, m\u1ed9t c\u00e2u chuy\u1ec7n chung. S\u1eed d\u1ee5ng ice-breaker hi\u1ec7u qu\u1ea3 s\u1ebd gi\u00fap b\u1ea7u kh\u00f4ng kh\u00ed l\u00e0m vi\u1ec7c trong team tr\u1edf n\u00ean th\u00e2n thi\u1ec7n, vui v\u1ebb.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">H\u00e3y b\u1eaft \u0111\u1ea7u cu\u1ed9c h\u1ecdp v\u1edbi nh\u1eefng c\u00e2u h\u1ecfi mang t\u00ednh th\u01b0\u1eddng nh\u1eadt nh\u01b0 \u201cM\u00f4n th\u1ec3 thao y\u00eau th\u00edch c\u1ee7a m\u1ecdi ng\u01b0\u1eddi l\u00e0 g\u00ec?\u201d ho\u1eb7c \u201c\u0110\u1ecba \u0111i\u1ec3m du l\u1ecbch m\u1ecdi ng\u01b0\u1eddi mu\u1ed1n \u0111\u1ebfn trong n\u0103m nay l\u00e0 \u0111\u00e2u?\u201d,\u00a0\u201cM\u1ecdi ng\u01b0\u1eddi th\u00edch l\u00e0m g\u00ec v\u00e0o cu\u1ed1i tu\u1ea7n n\u00e0y?\u201d,&#8230; \u0110i\u1ec1u \u0111\u00f3 s\u1ebd t\u1ea1o ra b\u1ea7u kh\u00f4ng kh\u00ed tho\u1ea3i m\u00e1i\u00a0cho cu\u1ed9c h\u1ecdp v\u00e0 n\u00e2ng cao tinh th\u1ea7n h\u1ee3p t\u00e1c.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">N\u1ebfu nh\u00f3m c\u00f3 th\u00e0nh vi\u00ean m\u1edbi, b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 t\u1ea1o tr\u00f2 ch\u01a1i nh\u1ecf nh\u01b0 t\u1eadp th\u1ec3 d\u1ee5c c\u00f9ng nhau t\u1ea1i v\u0103n ph\u00f2ng, ho\u1eb7c l\u00e0 b\u1ed1c th\u0103m \u0111\u1ec3 xem h\u00f4m nay ai l\u00e0 ng\u01b0\u1eddi s\u1ebd \u0111\u1eb7t c\u01a1m tr\u01b0a cho c\u1ea3 nh\u00f3m. Nh\u1eefng ho\u1ea1t \u0111\u1ed9ng n\u00e0y gi\u00fap cho c\u00e1c th\u00e0nh vi\u00ean c\u00f3 c\u01a1 h\u1ed9i tr\u00f2 chuy\u1ec7n v\u1edbi nhau nhi\u1ec1u h\u01a1n. Vi\u1ec7c c\u1ea3m nh\u1eadn v\u1ec1 t\u00ednh c\u00e1ch c\u1ee7a nhau gi\u00fap cho c\u00e1c c\u00e1 nh\u00e2n trong nh\u00f3m d\u1ec5 d\u00e0ng \u0111i\u1ec1u ch\u1ec9nh h\u00e0nh vi c\u01b0 x\u1eed c\u0169ng nh\u01b0 bi\u1ebft c\u00e1ch tr\u00ecnh b\u00e0y \u00fd ki\u1ebfn c\u1ee7a m\u00ecnh, t\u1eeb \u0111\u00f3 n\u00e2ng cao \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a nh\u00f3m<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\"><b><u>K\u0129 thu\u1eadt 3:<\/u>\u00a0<em>L\u00e0m n\u1ed5i b\u1eadt gi\u00e1 tr\u1ecb c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n<\/em><\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">K\u0129 thu\u1eadt ti\u1ebfp theo \u0111\u1ec3 c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng c\u1ed9ng t\u00e1c trong nh\u00f3m l\u00e0 l\u00e0m n\u1ed5i b\u1eadt gi\u00e1 tr\u1ecb c\u1ee7a t\u1eebng th\u00e0nh vi\u00ean trong nh\u00f3m.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">N\u1ebfu b\u1ea1n khi\u1ebfn nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao v\u00e0 l\u1eafng nghe, th\u00ec h\u1ecd c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng s\u1ebd \u0111\u00e1nh gi\u00e1 cao kh\u00f4ng gian l\u00e0m vi\u1ec7c, \u0111\u1ed3ng nghi\u1ec7p v\u00e0 c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">M\u1eb7t kh\u00e1c, n\u1ebfu b\u1ea1n kh\u00f4ng l\u00e0m cho c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng, h\u1ecd s\u1ebd c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng t\u1eeb ch\u1ee9c ho\u1eb7c thay \u0111\u1ed5i n\u01a1i l\u00e0m vi\u1ec7c. 66% nh\u00e2n vi\u00ean s\u1ebd t\u1eeb ch\u1ee9c n\u1ebfu h\u1ecd c\u1ea3m th\u1ea5y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao v\u00e0 con s\u1ed1 n\u00e0y th\u1eadm ch\u00ed c\u00f2n cao h\u01a1n \u1edf nh\u1eefng ng\u01b0\u1eddi thu\u1ed9c th\u1ebf h\u1ec7 millennials &#8211; 76%.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">Bi\u1ebft \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m s\u1ebd gi\u00fap b\u1ea1n t\u1ed5 ch\u1ee9c d\u1ef1 \u00e1n c\u1ee7a m\u00ecnh m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i xem li\u1ec7u nhi\u1ec7m v\u1ee5 b\u1ea1n \u0111\u00e3 giao cho ng\u01b0\u1eddi X c\u00f3 ph\u00f9 h\u1ee3p h\u01a1n v\u1edbi ng\u01b0\u1eddi Y hay kh\u00f4ng.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">\u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, b\u1ea1n c\u1ea7n c\u1ea3m \u01a1n v\u00e0 tr\u00e2n tr\u1ecdng nh\u1eefng \u0111\u00f3ng g\u00f3p ho\u1eb7c \u00fd ki\u1ebfn d\u00f9 nh\u1ecf hay l\u1edbn c\u1ee7a t\u1eebng th\u00e0nh vi\u00ean, kh\u00edch l\u1ec7 h\u1ecd khi h\u1ecd g\u1eb7p kh\u00f3 kh\u0103n trong c\u00f4ng vi\u1ec7c. \u0110i\u1ec1u d\u1ec5 th\u1ea5y nh\u1ea5t trong c\u00e1c team sales c\u00f3 doanh thu r\u1ea5t cao \u0111\u00f3 ch\u00ednh l\u00e0 m\u1ed1i quan h\u1ec7 th\u00e2n thi\u1ebft gi\u1eefa s\u1ebfp v\u00e0 c\u00e1c c\u1ea5p d\u01b0\u1edbi. Nh\u1eefng ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o xem nh\u00e2n vi\u00ean c\u1ee7a h\u1ecd nh\u01b0 anh\/ch\u1ecb em c\u1ee7a m\u00ecnh v\u00e0 lu\u00f4n cho h\u1ecd th\u1ea5y h\u1ecd c\u00f3 gi\u00e1 tr\u1ecb th\u1ebf n\u00e0o th\u00f4ng qua vi\u1ec7c tr\u00e2n tr\u1ecdng c\u00e1c c\u1ed9t m\u1ed1c d\u00f9 nh\u1ecf hay l\u1edbn.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\"><b><u>K\u0129 thu\u1eadt 4:<\/u>\u00a0<em>Qu\u1ea3n l\u00fd s\u1ef1 t\u1eadp trung<\/em><\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">\u0110\u1ec3 truy\u1ec1n c\u1ea3m h\u1ee9ng cho nh\u00f3m c\u1ee7a b\u1ea1n v\u00e0 th\u00fac \u0111\u1ea9y h\u1ecd ti\u1ebfn l\u00ean, b\u1ea1n s\u1ebd t\u1eadp trung n\u00f3i v\u1ec1 nhi\u1ec1u v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn n\u0103ng su\u1ea5t c\u1ee7a nh\u00f3m. H\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u c\u1ed1 g\u1eafng theo \u0111u\u1ed5i vi\u1ec7c l\u00e0m sao qu\u1ea3n l\u00fd th\u1eddi gian v\u00e0 c\u00e2n b\u1eb1ng c\u00f4ng vi\u1ec7c v\u1edbi \u0111\u1eddi s\u1ed1ng c\u00e1 nh\u00e2n, tuy nhi\u00ean, \u0111i\u1ec1u n\u00e0y kh\u00e1c xa v\u1edbi th\u1ef1c t\u1ebf. Trong th\u1ef1c t\u1ebf, b\u1ea1n th\u01b0\u1eddng\u00a0b\u1ecb sao nh\u00e3ng s\u1ef1 t\u1eadp trung b\u1ea5t k\u1ec3\u00a0b\u1ea1n \u0111ang \u1edf trong c\u00f4ng vi\u1ec7c hay trong cu\u1ed9c s\u1ed1ng c\u00e1 nh\u00e2n.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">Nhi\u1ec1u ng\u01b0\u1eddi \u0111\u1eb7t ra c\u00e1c m\u1ee5c ti\u00eau h\u00e0ng ng\u00e0y, s\u1eafp x\u1ebfp c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee7a h\u1ecd trong c\u00e1c danh s\u00e1ch v\u00e0 ti\u1ebfp t\u1ee5c thi\u1ebfu s\u00f3t trong vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a h\u1ecd.Tuy nhi\u00ean, c\u0169ng c\u00f3 nh\u1eefng ng\u01b0\u1eddi\u00a0c\u00f3 th\u1ec3 v\u01b0\u1ee3t qua \u0111i\u1ec1u \u0111\u00f3\u00a0th\u00e0nh c\u00f4ng.\u00a0V\u1eady b\u00ed quy\u1ebft th\u00e0nh c\u00f4ng \u1edf \u0111\u00e2y\u00a0l\u00e0 g\u00ec?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">M\u1ed9t s\u1ed1 ng\u01b0\u1eddi bi\u1ebft c\u00e1ch qu\u1ea3n l\u00fd <strong><em>s\u1ef1 t\u1eadp trung<\/em><\/strong>\u00a0t\u1ed1t h\u01a1n. H\u1ecd\u00a0t\u1eadp trung v\u00e0o nh\u1eefng nhi\u1ec7m v\u1ee5 thi\u1ebft y\u1ebfu th\u1ef1c s\u1ef1 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn k\u1ebft qu\u1ea3. \u0110i\u1ec1u n\u00e0y gi\u00fap h\u1ecd c\u00f3 th\u1ec3 gi\u1ea3i ph\u00f3ng kh\u1ecfi nh\u1eefng lo l\u1eafng \u1edf hi\u1ec7n t\u1ea1i.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">Qu\u1ea3n l\u00fd s\u1ef1 t\u1eadp trung c\u00f3 li\u00ean quan r\u1ea5t nhi\u1ec1u \u0111\u1ebfn \u0111\u1ed9ng l\u1ef1c.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">&#8211; N\u1ebfu b\u1ea1n c\u00f3 \u0111\u1ed9ng l\u1ef1c, b\u1ea1n c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 nhanh h\u01a1n nhi\u1ec1u so v\u1edbi th\u1eddi h\u1ea1n b\u1ea1n \u0111\u1eb7t ra<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">&#8211; Khi b\u1ea1n c\u00f3 \u0111\u1ed9ng l\u1ef1c, b\u1ea1n bi\u1ebft c\u00e1ch s\u1eafp x\u1ebfp th\u1ee9 t\u1ef1 \u01b0u ti\u00ean c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee7a m\u00ecnh t\u1ed1t h\u01a1n.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">&#8211; \u0110\u1ed1i v\u1edbi m\u1ecdi d\u1ef1 \u00e1n, b\u1ea1n s\u1ebd c\u00f3 c\u00e1c h\u1ea1ng m\u1ee5c A (quan tr\u1ecdng) v\u00e0 h\u1ea1ng m\u1ee5c B (kh\u00f4ng quan tr\u1ecdng b\u1eb1ng)<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\"><u><em>V\u00ed d\u1ee5<\/em><\/u><b><u>:<\/u><\/b>\u00a0H\u00e3y xem vi\u1ec7c th\u1ef1c hi\u1ec7n l\u1eafp r\u00e1p m\u1ed9t chi\u1ebfc \u00f4 t\u00f4.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">C\u00e1c h\u1ea1ng m\u1ee5c A c\u1ee7a b\u1ea1n s\u1ebd l\u00e0 l\u1ed1p xe, \u0111\u1ed9ng c\u01a1, khung xe,&#8230; N\u1ebfu b\u1ea1n k\u1ebft h\u1ee3p nh\u1eefng th\u1ee9 n\u00e0y l\u1ea1i v\u1edbi nhau, b\u1ea1n s\u1ebd t\u1ea1o ra m\u1ed9t chi\u1ebfc xe th\u1ef1c s\u1ef1 ho\u1ea1t \u0111\u1ed9ng, d\u00f9 b\u1ea1n s\u1ebd r\u1ea5t kh\u00f3 ch\u1ecbu khi l\u00e1i n\u00f3, nh\u01b0ng n\u00f3 th\u1eadt s\u1ef1 l\u00e0 m\u1ed9t chi\u1ebfc xe ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">C\u00e1c h\u1ea1ng m\u1ee5c B c\u00f3 th\u1ec3 l\u00e0 c\u1eeda s\u1ed5, gh\u1ebf, g\u01b0\u01a1ng,&#8230; Xe v\u1eabn c\u00f3 th\u1ec3 ho\u1ea1t \u0111\u1ed9ng n\u1ebfu kh\u00f4ng c\u00f3 ch\u00fang. Ch\u00fang ch\u1ec9 gi\u00fap chi\u1ebfc xe tr\u1edf n\u00ean tho\u1ea3i m\u00e1i h\u01a1n khi s\u1eed d\u1ee5ng.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">V\u1eady n\u00ean trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n s\u1eafp h\u1ebft th\u1eddi gian c\u1ee7a d\u1ef1 \u00e1n, b\u1ea1n c\u1ea7n\u00a0ph\u1ea3i ho\u00e0n thi\u1ec7n \u0111\u01b0\u1ee3c h\u1ebft h\u1ea1ng m\u1ee5c A<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">\u0110\u1ed9ng l\u1ef1c n\u00e0o\u00a0\u0111\u1ec3 b\u1ea1n\u00a0c\u00f3 th\u1ec3 t\u1eadp trung v\u00e0o h\u1ea1ng m\u1ee5c A v\u00e0 kh\u00f4ng sa \u0111\u00e0 v\u00e0o nh\u1eefng h\u1ea1ng m\u1ee5c B?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">\u0110\u00f3\u00a0c\u00f3 th\u1ec3 l\u00e0 t\u1ec9 l\u1ec7 th\u00e0nh c\u00f4ng c\u1ee7a c\u00e1c d\u1ef1 \u00e1n m\u00e0 b\u1ea1n \u0111\u1ea3m nh\u1eadn, b\u1ea1n kh\u00f4ng mu\u1ed1n b\u1ea5t k\u00ec d\u1ef1 \u00e1n n\u00e0o c\u1ee7a m\u00ecnh c\u00f3 s\u01a1 s\u00f3t ho\u1eb7c ch\u1eadm ti\u1ebfn \u0111\u1ed9. V\u00ec v\u1eady b\u1ea1n lu\u00f4n mu\u1ed1n ho\u00e0n th\u00e0nh s\u1edbm v\u00e0 \u0111\u00fang \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o \u00edt r\u1ee7i ro x\u1ea3y ra<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">\u0110\u00f3\u00a0c\u0169ng c\u00f3 th\u1ec3 l\u00e0 uy t\u00edn c\u1ee7a b\u1ea1n v\u1edbi kh\u00e1ch h\u00e0ng, m\u1ee9c hoa h\u1ed3ng nh\u1eadn \u0111\u01b0\u1ee3c t\u1eeb d\u1ef1 \u00e1n. D\u00f9 l\u00ed do\u00a0l\u00e0 g\u00ec, khi b\u1ea1n c\u00f3 \u0111\u1ed9ng l\u1ef1c \u0111\u00fang, b\u1ea1n s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 t\u1eadp trung c\u1ea3 trong c\u00f4ng vi\u1ec7c l\u1eabn \u0111\u1eddi s\u1ed1ng.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">N\u1ebfu nh\u01b0 n\u00f3 l\u00e0 m\u1ed9t \u0111\u1ed9ng l\u1ef1c sai, b\u1ea1n mu\u1ed1n th\u1ef1c hi\u1ec7n nh\u1eefng h\u1ea1ng m\u1ee5c \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 c\u00f3 th\u1eddi gian \u0111\u1ec3 l\u00e0m vi\u1ec7c kh\u00e1c ho\u1eb7c b\u1ea1n qu\u00e1 sa \u0111\u00e0 v\u00e0o chi ti\u1ebft v\u00ec ch\u00fang n\u1eb1m trong hi\u1ec3u bi\u1ebft c\u1ee7a b\u1ea1n v\u00e0 b\u1ea1n mu\u1ed1n th\u1ec3 hi\u1ec7n b\u1ea3n th\u00e2n. T\u1ea5t c\u1ea3 \u0111\u1ec1u khi\u1ebfn b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng k\u1ebft qu\u1ea3 kh\u00f4ng mong mu\u1ed1n v\u00e0 \u1ea3nh h\u01b0\u1edfng cho c\u00f4ng vi\u1ec7c c\u0169ng nh\u01b0 cu\u1ed9c s\u1ed1ng c\u00e1 nh\u00e2n c\u1ee7a b\u1ea1n.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\"><b><u>K\u0129 thu\u1eadt 5:<\/u>\u00a0<em>Khuy\u1ebfn kh\u00edch ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c<\/em><\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">B\u1ea1n c\u1ea7n t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng h\u1ee3p t\u00e1c, n\u01a1i m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i khi c\u1ed9ng t\u00e1c v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c v\u00e0 chia s\u1ebb \u00fd t\u01b0\u1edfng c\u1ee7a b\u1ea3n th\u00e2n. \u0110\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n tr\u00e1nh nh\u1eefng l\u1eddi ch\u1ec9 tr\u00edch v\u00e0 thay v\u00e0o \u0111\u00f3 t\u1eadp trung v\u00e0o vi\u1ec7c \u0111\u01b0a ra ph\u1ea3n h\u1ed3i mang t\u00ednh x\u00e2y d\u1ef1ng.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">Vi\u1ec7c s\u1eed d\u1ee5ng phong c\u00e1ch l\u00e3nh \u0111\u1ea1o ph\u00f9 h\u1ee3p ch\u1eafc ch\u1eafn s\u1ebd gi\u00fap b\u1ea1n x\u00e2y d\u1ef1ng \u0111\u1ed9i nh\u00f3m theo \u0111\u1ecbnh h\u01b0\u1edbng \u0111\u1ed3ng \u0111\u1ed9i. \u0110i\u1ec1u\u00a0quan tr\u1ecdng l\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 giao ti\u1ebfp v\u00e0 c\u1ed9ng t\u00e1c v\u1eefng ch\u1eafc v\u1edbi nh\u00f3m c\u1ee7a b\u1ea1n.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">N\u1ebfu b\u1ea1n nh\u1eadn th\u1ea5y c\u00f3 nh\u1eefng th\u00e0nh vi\u00ean h\u01b0\u1edbng n\u1ed9i, h\u1ecd\u00a0t\u01b0\u01a1ng \u0111\u1ed1i e d\u00e8 trong vi\u1ec7c chia s\u1ebb, th\u00ec h\u00e3y m\u1eddi h\u1ecd b\u1eb1ng c\u00e1ch \u0111\u1eb7t nh\u1eefng c\u00e2u h\u1ecfi g\u1ee3i m\u1edf nh\u01b0 \u201cAnh\/ch\u1ecb ngh\u0129 sao v\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y?&#8221;. Ho\u1eb7c ch\u00fang ta c\u00f3 th\u1ec3 \u201cn\u00e2ng tr\u1ecdng l\u01b0\u1ee3ng\u201dc\u1ee7a m\u1ed9t th\u00e0nh vi\u00ean n\u00e0o \u0111\u00f3 b\u1eb1ng vi\u1ec7c nh\u1ea5n m\u1ea1nh v\u00e0o \u01b0u \u0111i\u1ec3m c\u1ee7a h\u1ecd nh\u01b0: \u201cAnh\/ch\u1ecb c\u00f3 nhi\u1ec1u n\u0103m kinh nghi\u1ec7m trong l\u0129nh v\u1ef1c n\u00e0y, kh\u00f4ng bi\u1ebft \u00fd ki\u1ebfn c\u1ee7a anh\/ch\u1ecb nh\u01b0 th\u1ebf n\u00e0o?&#8221;<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">Khi c\u00e1c th\u00e0nh vi\u00ean \u0111\u01b0a ra nh\u1eefng ph\u1ea3n h\u1ed3i kh\u00f4ng t\u1ed1t ho\u1eb7c \u0111i qu\u00e1 xa so v\u1edbi ch\u1ee7 \u0111\u1ec1, ch\u00fang ta ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 \u0111i\u1ec1u ti\u1ebft m\u1ed9t c\u00e1ch nh\u1eb9 nh\u00e0ng v\u00e0 h\u1ea1n ch\u1ebf vi\u1ec7c c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c c\u00f3 nh\u1eefng h\u00e0nh \u0111\u1ed9ng khi\u1ebfn cho ng\u01b0\u1eddi ph\u00e1t bi\u1ec3u b\u1ecb x\u1ea5u h\u1ed5, v\u00ed d\u1ee5 nh\u01b0 :\u201d\u00dd ki\u1ebfn c\u1ee7a em r\u1ea5t h\u1ee3p l\u00ed, nh\u01b0ng hi\u1ec7n t\u1ea1i ch\u00fang ta ch\u1ec9 c\u00f3 th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c A\/B\/C, tuy nhi\u00ean, m\u1ed9t s\u1ed1 \u00fd t\u01b0\u1edfng trong \u0111\u1ec1 xu\u1ea5t r\u1ea5t th\u00edch h\u1ee3p \u0111\u1ec3 t\u00edch h\u1ee3p v\u00e0o gi\u1ea3i ph\u00e1p s\u1eafp t\u1edbi. Em c\u00f3 th\u1ec3 trao \u0111\u1ed5i th\u00eam v\u1edbi ch\u1ecb H v\u1ec1 h\u01b0\u1edbng c\u1ee7a m\u00ecnh\u201d<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">H\u00e3y lu\u00f4n t\u1ea1o b\u1ea7u kh\u00ed th\u00e2n thi\u1ec7n v\u00e0 t\u0103ng c\u01b0\u1eddng t\u00ednh h\u1ed7 tr\u1ee3 trong c\u00e1c \u00fd t\u01b0\u1edfng, \u0111\u00f3 l\u00e0 c\u00e1ch \u0111\u1ec3 m\u1ecdi ph\u1ea3n h\u1ed3i \u0111\u1ec1u th\u1ec3\u00a0thi\u1ec7n \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb c\u1ee7a n\u00f3.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\"><b><u>K\u0129 thu\u1eadt 6:<\/u>\u00a0<em>T\u1ea1o d\u1ef1ng v\u0103n h\u00f3a t\u00f4n tr\u1ecdng \u0111\u1ed1i tho\u1ea1i<\/em><\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">M\u1ed9t \u0111i\u1ec1u k\u00ec l\u1ea1 l\u00e0 v\u0103n h\u00f3a trong \u0111\u1ed1i tho\u1ea1i\u00a0g\u1ea7n nh\u01b0 l\u00e0 \u0111i\u1ec1u r\u1ea5t \u0111\u1ed7i th\u01b0\u1eddng t\u00ecnh nh\u01b0ng l\u1ea1i c\u00f3 kh\u00e1\u00a0nhi\u1ec1u ng\u01b0\u1eddi qu\u00ean \u0111i. Ch\u00fang ta hay h\u00edt v\u00e0o micro khi \u0111ang h\u1ecdp video g\u00e2y ra nh\u1eefng ti\u1ebfng \u0111\u1ed9ng l\u00e0m nhi\u1ec5u cu\u1ed9c h\u1ecdp. Ch\u00fang ta th\u01b0\u1eddng qu\u00ean \u0111\u1ec3 ch\u1ebf \u0111\u1ed9 rung \u0111i\u1ec7n tho\u1ea1i khi tham gia th\u1ea3o lu\u1eadn v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 n\u1ed9i b\u1ed9. \u0110i h\u1ecdp mu\u1ed9n, kh\u00f4ng ghi ch\u00e9p l\u1ea1i nh\u1eefng v\u1ea5n \u0111\u1ec1 quan tr\u1ecdng trong cu\u1ed9c h\u1ecdp, ngh\u1ecbch \u0111i\u1ec7n tho\u1ea1i khi \u0111ang \u0111\u1ed1i tho\u1ea1i c\u00f9ng nhi\u1ec1u nh\u1eefng h\u00e0nh vi kh\u00e1c khi\u1ebfn ch\u00fang ta t\u1ea1o n\u00ean th\u00f3i quen kh\u00f4ng t\u00f4n tr\u1ecdng vi\u1ec7c giao ti\u1ebfp. \u0110i\u1ec1u \u0111\u00f3 \u1ea3nh h\u01b0\u1edfng r\u1ea5t l\u1edbn \u0111\u1ebfn s\u1ef1 g\u1eafn k\u1ebft gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">T\u1ea1o d\u1ef1ng v\u0103n h\u00f3a t\u00f4n tr\u1ecdng \u0111\u1ed1i tho\u1ea1i l\u00e0 thi\u1ebft l\u1eadp n\u00ean nh\u1eefng quy chu\u1ea9n trong vi\u1ec7c tham gia \u0111\u1ed1i tho\u1ea1i, v\u00e0 c\u00f3 c\u01a1 ch\u1ebf th\u01b0\u1edfng \u2013 ph\u1ea1t theo quy chu\u1ea9n \u0111\u00f3.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">Giao ti\u1ebfp v\u0103n minh s\u1ebd h\u00ecnh th\u00e0nh n\u00ean m\u1ed9t \u0111\u1ed9i nh\u00f3m v\u0103n minh v\u00e0 hi\u1ec7u qu\u1ea3.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\"><b><u>K\u0129 thu\u1eadt 7:<\/u>\u00a0<em>\u0110\u1eebng ch\u1ec9 t\u01b0\u01a1ng t\u00e1c t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c<\/em><\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">M\u1ed9t trong nh\u1eefng k\u0129 thu\u1eadt quan tr\u1ecdng nh\u1ea5t trong vi\u1ec7c x\u00e2y d\u1ef1ng t\u00ednh h\u1ee3p t\u00e1c cho nh\u00f3m l\u00e0 \u0111\u01b0a nh\u00f3m c\u1ee7a b\u1ea1n ra kh\u1ecfi v\u0103n ph\u00f2ng. \u0110\u1eebng ch\u1ec9 \u0111\u01b0a h\u1ecd \u0111i \u0103n tr\u01b0a, cafe,\u2026 m\u00e0 h\u00e3y t\u1ed5 ch\u1ee9c c\u00e1c ho\u1ea1t \u0111\u1ed9ng x\u00e2y d\u1ef1ng nh\u00f3m v\u00e0 nh\u1eefng n\u1ed9i dung l\u00e0m vi\u1ec7c theo nh\u00f3m kh\u00e1c m\u00e0 m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u c\u00f3 th\u1ec3 t\u1eadn h\u01b0\u1edfng.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">C\u00e1c nghi\u00ean c\u1ee9u cho th\u1ea5y c\u00e1c c\u00f4ng c\u1ee5 h\u1ee3p t\u00e1c nh\u01b0 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ho\u1eb7c ph\u1ea7n m\u1ec1m chat n\u1ed9i b\u1ed9 c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3 hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00f3m. Ph\u1ea7n l\u1edbn nh\u1eefng ng\u01b0\u1eddi thu\u1ed9c th\u1ebf h\u1ec7 millennials \u0111\u01b0\u1ee3c kh\u1ea3o s\u00e1t y\u00eau th\u00edch c\u00e1c n\u1ec1n t\u1ea3ng x\u00e3 h\u1ed9i \u0111\u1ec3 h\u1ee3p t\u00e1c kinh doanh, v\u00e0 t\u1ec9 l\u1ec7 gia t\u0103ng cao \u1edf c\u00e1c th\u1ebf h\u1ec7 k\u1ebf c\u1eadn nh\u01b0 th\u1ebf h\u1ec7 X, Y.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\"><b><u>K\u0129 thu\u1eadt 8:<\/u>\u00a0<em>H\u1ee3p t\u00e1c li\u00ean ph\u00f2ng ban (H\u1ee3p t\u00e1c ch\u00e9o)<\/em><\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">H\u1ee3p t\u00e1c nh\u00f3m li\u00ean ph\u00f2ng ban ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c ch\u00fa tr\u1ecdng khi c\u00e1c t\u1ed5 ch\u1ee9c c\u1ea7n s\u1ef1 ph\u1ea3n \u1ee9ng nhanh tr\u01b0\u1edbc m\u00f4i tr\u01b0\u1eddng kinh doanh. C\u00e1c nh\u00e2n vi\u00ean t\u1ea1i m\u1ed9t b\u1ed9 ph\u1eadn c\u1ee5 th\u1ec3 c\u1ea7n trao \u0111\u1ed5i th\u01b0\u1eddng xuy\u00ean v\u00e0 h\u1ee3p t\u00e1c v\u1edbi nhau \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung. Nh\u01b0ng v\u00ec sao \u0111i\u1ec1u n\u00e0y l\u1ea1i quan tr\u1ecdng?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">\u00dd t\u01b0\u1edfng v\u1ec1 c\u1ed9ng t\u00e1c nh\u00f3m ch\u00e9o l\u00e0 m\u1ed7i nh\u00e2n vi\u00ean, xu\u1ea5t ph\u00e1t t\u1eeb m\u1ed9t n\u1ec1n t\u1ea3ng kh\u00e1c nhau, c\u00f3 th\u1ec3 \u0111\u01b0a ra nh\u1eefng c\u00e1ch gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 \u0111\u1ed9c \u0111\u00e1o m\u00e0 c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c trong nh\u00f3m kh\u00f4ng ngh\u0129 \u0111\u1ebfn. C\u00e1c nh\u00f3m v\u1edbi ch\u1ee9c n\u0103ng kh\u00e1c nhau nh\u00ecn m\u1ecdi th\u1ee9 qua c\u00e1c l\u0103ng k\u00ednh kh\u00e1c nhau, t\u1eeb \u0111\u00f3 c\u00e1c nh\u00f3m c\u00f3 th\u00eam c\u00e1c gi\u1ea3i ph\u00e1p m\u1edbi cho v\u1ea5n \u0111\u1ec1.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">Trong m\u1ed9t s\u1ed1 t\u1ed5 ch\u1ee9c, s\u1ebd t\u1ed3n t\u1ea1i c\u00e1c nh\u00f3m \u0111a ch\u1ee9c n\u0103ng nh\u1eb1m k\u00edch th\u00edch s\u1ef1 s\u00e1ng t\u1ea1o v\u00e0 t\u00ednh t\u01b0\u01a1ng t\u00e1c trong c\u00e1c nh\u00f3m ch\u1ee9c n\u0103ng.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">Ch\u00fang ta \u0111\u00f4i khi r\u1ea5t c\u1ea7n nh\u1eefng \u201cngo\u1ea1i l\u1ef1c\u201d \u0111\u1ec3 k\u00edch th\u00edch v\u00e0 n\u00e2ng cao n\u0103ng l\u1ef1c c\u1ee7a nh\u00f3m, v\u00e0 h\u1ee3p t\u00e1c li\u00ean ph\u00f2ng ban ch\u00ednh l\u00e0 m\u1ed9t k\u0129 thu\u1eadt h\u1eefu hi\u1ec7u.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span style=\"color:#3498db;\"><span style=\"font-size:24px;\"><b>Nh\u1eefng t\u01b0 duy gi\u00fap\u00a0vi\u1ec7c h\u1ee3p t\u00e1c nh\u00f3m tr\u1edf n\u00ean hi\u1ec7u qu\u1ea3 h\u01a1n<\/b><\/span><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">D\u01b0\u1edbi \u0111\u00e2y l\u00e0 3 trong s\u1ed1 c\u00e1c t\u01b0 duy c\u1ea7n thi\u1ebft nh\u1ea5t \u0111\u1ec3 ph\u00e1t tri\u1ec3n h\u1ec7 th\u1ed1ng h\u1ee3p t\u00e1c trong nh\u00f3m:<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\"><b>T\u01b0 duy 1: <em>C\u1edfi m\u1edf v\u00e0 t\u00f4n tr\u1ecdng<\/em><\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">B\u1ea1n ph\u1ea3i c\u00f3 t\u01b0 t\u01b0\u1edfng c\u1edfi m\u1edf n\u1ebfu mu\u1ed1n ph\u00e1t tri\u1ec3n m\u1ed9t m\u1ed1i quan h\u1ec7 l\u00e0nh m\u1ea1nh v\u00e0 thi\u1ebft l\u1eadp th\u00f3i quen giao ti\u1ebfp t\u1ed1t v\u1edbi \u0111\u1ed3ng \u0111\u1ed9i c\u1ee7a m\u00ecnh. Ch\u1ea5p nh\u1eadn nh\u1eefng khuy\u1ebft \u0111i\u1ec3m v\u00e0 nh\u1eefng \u0111i\u1ec1u kh\u00f4ng hay\u00a0\u1edf b\u1ea3n th\u00e2n m\u00ecnh v\u00e0 \u1edf \u0111\u1ed1i t\u01b0\u1ee3ng giao ti\u1ebfp. D\u1eebng vi\u1ec7c ph\u00e1n x\u00e9t n\u1ebfu ch\u00fang mang \u0111\u1ebfn s\u1ef1 ti\u00eau c\u1ef1c cho b\u1ea1n hay nh\u1eefng ng\u01b0\u1eddi xung quanh.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\"><b>T\u01b0 duy 2:<\/b>\u00a0<em><b>H\u00e3y suy ngh\u0129 \u0111\u01b0\u1eddng d\u00e0i<\/b><\/em><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">B\u1ea1n c\u0169ng n\u00ean suy ngh\u0129 l\u00e2u d\u00e0i v\u1ec1 m\u1ed1i quan h\u1ec7 c\u1ee7a b\u1ea1n v\u1edbi m\u1ecdi ng\u01b0\u1eddi. \u0110\u00e2y l\u00e0 m\u1ed9t c\u00e2u n\u00f3i hay nh\u1ea5n m\u1ea1nh t\u1ea7m quan tr\u1ecdng c\u1ee7a suy ngh\u0129 d\u00e0i h\u1ea1n &#8211; \u201cN\u1ebfu b\u1ea1n mu\u1ed1n \u0111i nhanh, h\u00e3y \u0111i m\u1ed9t m\u00ecnh. N\u1ebfu b\u1ea1n mu\u1ed1n \u0111i xa, h\u00e3y \u0111i c\u00f9ng nhau\u201d. Nh\u1eefng ng\u01b0\u1eddi hi\u1ec7n t\u1ea1i \u0111ang l\u00e0 \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh \u0111\u1ed1i\u00a0t\u00e1c trong t\u01b0\u01a1ng lai cho nh\u1eefng d\u1ef1 \u00e1n c\u00e1 nh\u00e2n, ho\u1eb7c th\u1eadm ch\u00ed l\u00e0 ng\u01b0\u1eddi b\u1ea1n \u0111\u1eddi c\u1ee7a b\u1ea1n. V\u00ec th\u1ebf h\u00e3y c\u1ea9n th\u1eadn v\u1edbi nh\u1eefng ph\u00e1t ng\u00f4n c\u1ee7a m\u00ecnh.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\"><b>T\u01b0 duy 3: <em>Tranh lu\u1eadn gi\u00fap m\u1ed1i quan h\u1ec7 g\u1eafn k\u1ebft h\u01a1n<\/em><\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">V\u00e0 cu\u1ed1i c\u00f9ng, trong qu\u00e1 tr\u00ecnh h\u1ee3p t\u00e1c th\u00ec tranh lu\u1eadn l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi. N\u1ebfu b\u1ea1n ngh\u0129 r\u1eb1ng vi\u1ec7c tranh lu\u1eadn s\u1ebd khi\u1ebfn cho m\u1ed1i quan h\u1ec7 tr\u1edf n\u00ean c\u0103ng th\u1eb3ng th\u00ec \u0111i\u1ec1u \u0111\u00f3 kh\u00f4ng \u0111\u00fang. R\u1ea5t nhi\u1ec1u ng\u01b0\u1eddi tr\u00e2n tr\u1ecdng s\u1ef1 g\u00f3p \u00fd c\u00f3 gi\u00e1 tr\u1ecb t\u1eeb ng\u01b0\u1eddi kh\u00e1c. Tranh lu\u1eadn gi\u00fap b\u1ea1n th\u1ebf hi\u1ec7n s\u1ef1 quan t\u00e2m v\u00e0 mu\u1ed1n h\u1ee3p t\u00e1c v\u1edbi\u00a0ng\u01b0\u1eddi kh\u00e1c \u0111\u1ec3 h\u01b0\u1edbng \u0111\u1ebfn m\u1ee5c ti\u00eau chung. N\u00f3 c\u0169ng \u0111\u1ed3ng th\u1eddi khi\u1ebfn cho m\u1ecdi ng\u01b0\u1eddi t\u00f4n tr\u1ecdng c\u0169ng nh\u01b0 tin t\u01b0\u1edfng b\u1ea1n h\u01a1n khi nh\u1eefng \u00fd ki\u1ebfn b\u1ea1n \u0111\u01b0a ra h\u1ee3p l\u00ed v\u00e0 gi\u00fap h\u1ecd ti\u1ebfn b\u1ed9.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span style=\"color:#3498db;\"><span style=\"font-size:24px;\"><b>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 truy\u1ec1n c\u1ea3m h\u1ee9ng cho nh\u00f3m c\u1ee7a b\u1ea1n?<\/b><\/span><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">C\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 truy\u1ec1n c\u1ea3m h\u1ee9ng cho \u0111\u1ed3ng \u0111\u1ed9i c\u1ee7a b\u1ea1n v\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00f3m l\u00e0\u00a0<b><i>\u201cH\u00e3y khi\u1ebfn cho m\u1ecdi ng\u01b0\u1eddi v\u1eeba s\u1ee3 h\u00e3i c\u0169ng v\u1eeba h\u00e0o h\u1ee9ng\u201d<\/i><\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">N\u1ed7i s\u1ee3 khi\u1ebfn cho con ng\u01b0\u1eddi c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c s\u1ed1ng v\u00e0 \u201cc\u00f3 l\u1eeda\u201d trong c\u00f4ng vi\u1ec7c. Th\u1ea5t b\u1ea1i l\u00e0 m\u1ed9t ph\u1ea7n t\u1ea5t y\u1ebfu trong cu\u1ed9c s\u1ed1ng, nh\u01b0ng s\u1ee3 th\u1ea5t b\u1ea1i s\u1ebd khi\u1ebfn cho con ng\u01b0\u1eddi b\u1ecb h\u1ea1n ch\u1ebf trong \u201cv\u00f9ng an to\u00e0n\u201d c\u1ee7a m\u00ecnh. H\u00e3y khuy\u1ebfn kh\u00edch m\u1ecdi ng\u01b0\u1eddi th\u1eed nghi\u1ec7m\u00a0nh\u1eefng th\u1ee9 m\u1edbi v\u00e0 kh\u00f4ng s\u1ee3 th\u1ea5t b\u1ea1i, \u0111i\u1ec1u n\u00e0y kh\u00f4ng nh\u1eefng t\u1ed1t cho t\u1eebng c\u00e1 th\u1ebf trong nh\u00f3m, m\u00e0 n\u0103ng l\u1ef1c v\u00e0 s\u1ef1 d\u1ebbo dai c\u1ee7a to\u00e0n b\u1ed9 t\u1eadp th\u1ec3 c\u0169ng \u0111\u01b0\u1ee3c n\u00e2ng cao.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:14px;\">B\u00ean c\u1ea1nh \u0111\u00f3, h\u00e3y t\u1ea1o m\u1ed9t b\u1ea7u kh\u00f4ng kh\u00ed th\u00fa v\u1ecb, n\u01a1i m\u1ecdi ng\u01b0\u1eddi kh\u00f4ng ch\u1ec9 l\u00e0m vi\u1ec7c m\u00e0 c\u00f2n vui v\u1ebb, t\u1eeb \u0111\u00f3 c\u1ea3m th\u1ea5y h\u00e0o h\u1ee9ng h\u01a1n \u0111\u1ec3 chinh ph\u1ee5c nh\u1eefng ch\u1eb7ng th\u1eed th\u00e1ch m\u1edbi. N\u1ebfu m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c kh\u00f4ng t\u1ea1o \u0111\u01b0\u1ee3c s\u1ef1 h\u1ee9ng kh\u1edfi m\u00e0 tr\u00e0n \u0111\u1ea7y \u00e1p l\u1ef1c, th\u00ec trong ch\u1eb7ng \u0111\u01b0\u1eddng d\u00e0i, c\u00e1c nh\u00f3m s\u1ebd b\u1ecb \u201cr\u00fat c\u1ea1n\u201d n\u0103ng l\u01b0\u1ee3ng v\u00e0 hi\u1ec7u su\u1ea5t s\u1ebd \u0111i xu\u1ed1ng.<\/span><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p><span style=\"font-size:14px;\">N\u1ebfu vi\u1ec7c h\u1ee3p t\u00e1c nh\u00f3m khi\u1ebfn b\u1ea1n g\u1eb7p nhi\u1ec1u\u00a0kh\u00f3 kh\u0103n th\u00ec b\u00e0i vi\u1ebft n\u00e0y s\u1ebd h\u01b0\u1edbng d\u1eabn b\u1ea1n c\u00e1ch s\u1eed d\u1ee5ng 8 k\u0129 thu\u1eadt c\u1ed9ng t\u00e1c c\u00f9ng c\u00e1c y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 gi\u00fap\u00a0nh\u00f3m l\u00e0m vi\u1ec7c\u00a0hi\u1ec7u qu\u1ea3 h\u01a1n.<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37268"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37268"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37268\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37268"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37268"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}