{"id":37270,"date":"2023-12-08T23:30:54","date_gmt":"2023-12-08T23:30:54","guid":{"rendered":"https:\/\/masterskills.org\/blog\/nhung-lam-tuong-va-quan-niem-sai-lam-ve-servant-leadership.html"},"modified":"2023-12-24T21:45:54","modified_gmt":"2023-12-24T14:45:54","slug":"nhung-lam-tuong-va-quan-niem-sai-lam-ve-servant-leadership","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/nhung-lam-tuong-va-quan-niem-sai-lam-ve-servant-leadership.html","title":{"rendered":"Nh\u1eefng l\u1ea7m t\u01b0\u1edfng v\u00e0 quan ni\u1ec7m sai l\u1ea7m v\u1ec1 Servant Leadership"},"content":{"rendered":"<div class=\"article-body article-toc\">\n<p style=\"text-align: justify;\">Tr\u01b0\u1edbc khi b\u00e0n v\u1ec1 nh\u1eefng l\u1ea7m t\u01b0\u1edfng li\u00ean quan \u0111\u1ebfn Servant Leadership (t\u1ea1m d\u1ecbch l\u00e0 \u201cL\u00e3nh \u0111\u1ea1o \u0111\u1ea7y t\u1edb\u201d ho\u1eb7c \u201cL\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5\u201d), ta c\u1ea7n l\u00e0m r\u00f5 v\u1ec1 tri\u1ebft l\u00fd c\u1ee7a n\u00f3 c\u0169ng nh\u01b0 c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m c\u01a1 b\u1ea3n so v\u1edbi phong c\u00e1ch l\u00e3nh \u0111\u1ea1o truy\u1ec1n th\u1ed1ng.<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:16px;\"><strong>Tri\u1ebft l\u00fd v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m c\u01a1 b\u1ea3n c\u1ee7a L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 v\u00e0 L\u00e3nh \u0111\u1ea1o truy\u1ec1n th\u1ed1ng<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\">Quan \u0111i\u1ec3m c\u1ee7a L\u00e3nh \u0111\u1ea1o truy\u1ec1n th\u1ed1ng nh\u1ea5n m\u1ea1nh r\u1eb1ng \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a nh\u00e2n vi\u00ean trong s\u1ee9 m\u1ec7nh v\u00e0 m\u1ee5c ti\u00eau tr\u1ecdng t\u00e2m c\u1ee7a h\u1ecd l\u00e0 \u201c<strong>\u0111\u00e1p \u1ee9ng v\u01b0\u1ee3t qu\u00e1 mong \u0111\u1ee3i c\u1ee7a c\u1ed5 \u0111\u00f4ng<\/strong>\u201d. V\u00ec n\u1ebfu c\u00e1c c\u1ed5 \u0111\u00f4ng h\u00e0i l\u00f2ng, h\u1ecd s\u1ebd \u0111\u1ea7u t\u01b0 nhi\u1ec1u h\u01a1n, gi\u00fap c\u00f4ng ty c\u00f3 th\u1ec3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n. V\u00e0 khi kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng, doanh thu c\u1ee7a c\u00f4ng ty s\u1ebd t\u0103ng th\u00eam, nh\u00e2n vi\u00ean s\u1ebd \u0111\u01b0\u1ee3c ch\u0103m s\u00f3c h\u01a1n.<\/p>\n<p style=\"text-align: center;\">\n<p style=\"text-align: justify;\">Trong khi \u0111\u00f3, L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 cho r\u1eb1ng \u201c<strong>nh\u00e2n vi\u00ean lu\u00f4n c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u1eb7t l\u00ean h\u00e0ng \u0111\u1ea7u<\/strong>\u201d v\u00e0 vai tr\u00f2 c\u1ee7a m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o l\u00e0 t\u1ea1o ra t\u1ea7m nh\u00ecn &#8211; gi\u00e1 tr\u1ecb, hu\u1ea5n luy\u1ec7n v\u00e0 ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean, \u0111\u1ed3ng th\u1eddi h\u1ed7 tr\u1ee3 h\u1ecd th\u00e0nh c\u00f4ng. Quan \u0111i\u1ec3m n\u00e0y tin r\u1eb1ng nh\u1eefng nh\u00e2n vi\u00ean n\u0103ng \u0111\u1ed9ng v\u00e0 l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 s\u1ebd mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t, mang l\u1ea1i cho c\u00f4ng ty \u201cnh\u1eefng ng\u01b0\u1eddi h\u00e2m m\u1ed9 cu\u1ed3ng nhi\u1ec7t\u201d, t\u1eeb \u0111\u00f3 doanh thu c\u00f4ng ty s\u1ebd t\u0103ng th\u00eam v\u00e0 c\u00e1c c\u1ed5 \u0111\u00f4ng s\u1ebd vui l\u00f2ng h\u01a1n.<\/p>\n<p style=\"text-align: center;\">\n<p style=\"text-align: justify;\">C\u1ea3 hai nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u1ec1u t\u1ea1o ra t\u1ea7m nh\u00ecn &#8211; gi\u00e1 tr\u1ecb c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 \u0111\u1eb7t ra c\u00e1c m\u1ee5c ti\u00eau \u0111\u1ec3 nh\u00e2n vi\u00ean c\u1ee7a h\u1ecd ph\u1ea5n \u0111\u1ea5u \u0111\u1ea1t \u0111\u01b0\u1ee3c. Tuy nhi\u00ean, <strong>L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 chia s\u1ebb quy\u1ec1n l\u1ef1c v\u1edbi nh\u00e2n vi\u00ean<\/strong> \u0111\u1ec3 gi\u00fap h\u1ecd \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ea7m nh\u00ecn, s\u1ed1ng \u0111\u00fang v\u1edbi gi\u00e1 tr\u1ecb v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau.<\/p>\n<p style=\"text-align: justify;\">Kh\u00f4ng gi\u1ed1ng nh\u01b0 c\u00e1c L\u00e3nh \u0111\u1ea1o truy\u1ec1n th\u1ed1ng, L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 s\u1eed d\u1ee5ng quy\u1ec1n l\u1ef1c \u0111\u1ec3:<\/p>\n<ul>\n<li style=\"text-align: justify;\"><strong>Trao quy\u1ec1n<\/strong> nhi\u1ec1u h\u01a1n v\u00e0 qu\u1ea3n l\u00fd \u00edt h\u01a1n;<\/li>\n<li style=\"text-align: justify;\"><strong>H\u01b0\u1edbng d\u1eabn<\/strong> nhi\u1ec1u h\u01a1n v\u00e0 ch\u1ec9 \u0111\u1ea1o \u00edt h\u01a1n;<\/li>\n<li style=\"text-align: justify;\"><strong>G\u1eafn k\u1ebft<\/strong> nhi\u1ec1u h\u01a1n v\u00e0 lo\u1ea1i b\u1ecf \u00edt h\u01a1n;<\/li>\n<li style=\"text-align: justify;\"><strong>\u0110\u1eb7t c\u00e2u h\u1ecfi <\/strong>nhi\u1ec1u h\u01a1n v\u00e0 gi\u1ea3 \u0111\u1ecbnh \u00edt h\u01a1n;<\/li>\n<li style=\"text-align: justify;\"><strong>L\u1eafng nghe<\/strong> nhi\u1ec1u h\u01a1n v\u00e0 n\u00f3i \u00edt h\u01a1n.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">N\u1ebfu v\u1eady, ph\u1ea3i ch\u0103ng khi tr\u1edf th\u00e0nh L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5, h\u1ecd s\u1ebd kh\u00f4ng c\u00f2n quy\u1ec1n l\u00e3nh \u0111\u1ea1o hay c\u00f3 quy\u1ec1n h\u1ea1n cao h\u01a1n nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh? H\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u xem, li\u1ec7u b\u1ea1n c\u00f3 \u0111ang l\u1ea7m t\u01b0\u1edfng hay c\u00f3 quan ni\u1ec7m sai l\u1ea7m v\u1ec1 L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 kh\u00f4ng nh\u00e9!<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:16px;\"><strong>Nh\u1eefng l\u1ea7m t\u01b0\u1edfng v\u00e0 quan ni\u1ec7m sai l\u1ea7m v\u1ec1 L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5\/L\u00e3nh \u0111\u1ea1o \u0111\u1ea7y t\u1edb<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\">\u0110a ph\u1ea7n l\u1ea7m t\u01b0\u1edfng v\u00e0 quan ni\u1ec7m sai l\u1ea7m v\u1ec1 L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5\/L\u00e3nh \u0111\u1ea1o \u0111\u1ea7y t\u1edb l\u00e0 do ch\u00fang ta t\u1eadp trung v\u00e0o t\u1eeb \u201cph\u1ee5c v\u1ee5\/\u0111\u1ea7y t\u1edb\u201d trong thu\u1eadt ng\u1eef n\u00e0y v\u00e0 ngh\u0129 v\u1ec1 m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n gia, ph\u1ee5c v\u1ee5 m\u1ed9t c\u00e1ch trung th\u00e0nh cho ch\u1ee7 c\u1ee7a m\u00ecnh v\u1edbi s\u1ef1 ph\u1ee5c t\u00f9ng ho\u00e0n to\u00e0n. Ng\u01b0\u1eddi qu\u1ea3n gia \u1edf c\u1ea5p d\u01b0\u1edbi ng\u01b0\u1eddi ch\u1ee7 v\u00e0 ch\u1ec9 l\u00e0m nh\u1eefng \u0111i\u1ec1u \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u, m\u00e0 kh\u00f4ng c\u1ea7n bi\u1ebft l\u00fd do. Do \u0111\u00f3, m\u1ed9t s\u1ed1 l\u00e3nh \u0111\u1ea1o kh\u00f4ng ch\u1ea5p nh\u1eadn quan \u0111i\u1ec3m n\u00e0y v\u00e0 cho r\u1eb1ng n\u1ebfu tr\u1edf th\u00e0nh L\u00e3nh \u0111\u1ea1o \u0111\u1ea7y t\u1edb, h\u1ecd ph\u1ea3i tr\u1edf th\u00e0nh qu\u1ea3n gia, t\u1eeb b\u1ecf m\u1ecdi quy\u1ec1n l\u1ef1c v\u00e0 \u0111\u1ec3 nh\u00e2n vi\u00ean c\u1ee7a h\u1ecd \u0111i\u1ec1u h\u00e0nh c\u00f4ng ty.<\/p>\n<p style=\"text-align: justify;\">Tuy nhi\u00ean, \u0111\u00f3 kh\u00f4ng ph\u1ea3i l\u00e0 L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c l\u1ea7m t\u01b0\u1edfng th\u01b0\u1eddng th\u1ea5y c\u00f9ng c\u00e1c quan ni\u1ec7m sai l\u1ea7m v\u1ec1 L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5.<\/p>\n<h2 style=\"text-align: justify;\"><span style=\"font-size:14px;\"><strong>Sai l\u1ea7m 1. L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 t\u1eeb b\u1ecf m\u1ecdi quy\u1ec1n l\u1ef1c cho nh\u00e2n vi\u00ean.<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\">L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 <u>chia s\u1ebb quy\u1ec1n l\u1ef1c v\u00e0 quy\u1ec1n quy\u1ebft \u0111\u1ecbnh<\/u> v\u1edbi nh\u00e2n vi\u00ean \u0111\u1ec3 doanh nghi\u1ec7p \u0111\u1ea1t th\u00e0nh c\u00f4ng.<\/p>\n<p style=\"text-align: justify;\">Kim Savage, Gi\u00e1m \u0111\u1ed1c \u0110i\u1ec1u h\u00e0nh c\u1ee7a Hope International, m\u1ed9t c\u01a1 quan phi l\u1ee3i nhu\u1eadn c\u00f3 tr\u1ee5 s\u1edf t\u1ea1i New Westminster, BC \u0111\u00e3 n\u00f3i r\u1eb1ng: \u201c<em>L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 kh\u00f4ng c\u00f3 ngh\u0129a nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 l\u00e0m m\u1ecdi \u0111i\u1ec1u h\u1ecd mu\u1ed1n m\u00e0 m\u1ecdi quy\u1ebft \u0111\u1ecbnh trong t\u1ed5 ch\u1ee9c \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u01b0a ra t\u1eeb s\u1ef1 \u0111\u1ed3ng thu\u1eadn.<\/em>\u201d<\/p>\n<p style=\"text-align: justify;\">C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o theo phong c\u00e1ch ph\u1ee5c v\u1ee5 trao quy\u1ec1n cho c\u1ea5p d\u01b0\u1edbi, hu\u1ea5n luy\u1ec7n v\u00e0 \u0111\u00e0o t\u1ea1o h\u1ecd c\u00e1ch s\u1eed d\u1ee5ng quy\u1ec1n l\u1ef1c \u0111\u00f3, \u0111\u1ed3ng th\u1eddi \u0111\u1ec3 h\u1ecd ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho c\u00e1c h\u00e0nh \u0111\u1ed9ng v\u00e0 quy\u1ebft \u0111\u1ecbnh c\u1ee7a m\u00ecnh. C\u00e1c L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 c\u0169ng c\u1ea7n l\u00e0m vi\u1ec7c \u0111\u1ec3 hi\u1ec3u kh\u1ea3 n\u0103ng c\u1ee7a c\u00e1c nh\u00e2n vi\u00ean v\u00e0 nh\u1eadn bi\u1ebft r\u1eb1ng m\u1ed9t s\u1ed1 c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 c\u1ea7n hu\u1ea5n luy\u1ec7n v\u00e0 h\u1ed7 tr\u1ee3 nhi\u1ec1u h\u01a1n nh\u1eefng ng\u01b0\u1eddi kh\u00e1c.<\/p>\n<h2 style=\"text-align: justify;\"><span style=\"font-size:14px;\"><strong>Sai l\u1ea7m 2. L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 tho\u00e1i th\u00e1c tr\u00e1ch nhi\u1ec7m \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u00e0nh c\u00f4ng.<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\">L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 hi\u1ec3u r\u1eb1ng h\u1ecd ch\u1ecbu tr\u00e1ch nhi\u1ec7m sau c\u00f9ng cho s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a nh\u00e2n vi\u00ean c\u0169ng nh\u01b0 doanh nghi\u1ec7p. N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c, ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 s\u1ebd nh\u00ecn l\u1ea1i b\u1ea3n th\u00e2n tr\u01b0\u1edbc ti\u00ean v\u00e0 nh\u1eefng g\u00ec h\u1ecd \u0111\u00e3 c\u00f3 th\u1ec3 l\u00e0m \u0111\u1ec3 h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean t\u1ed1t h\u01a1n trong vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau.<\/p>\n<p style=\"text-align: justify;\">Theo Savage, \u201c<em>\u0111\u00f4i khi c\u00f3 nh\u1eefng quy\u1ebft \u0111\u1ecbnh m\u00e0 ch\u1ec9 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o m\u1edbi c\u00f3 th\u1ec3 \u0111\u01b0a ra; nh\u1eefng l\u1eddi k\u00eau g\u1ecdi kh\u00f3 kh\u0103n c\u00f3 th\u1ec3 kh\u00f4ng \u0111\u01b0\u1ee3c \u01b0a chu\u1ed9ng.<\/em>&#8221; Nh\u01b0ng c\u00f4 \u1ea5y c\u0169ng l\u01b0u \u00fd r\u1eb1ng &#8220;<em>m\u1ed9t t\u1ed5 ch\u1ee9c theo phong c\u00e1ch l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 s\u1ebd c\u00f3 th\u1ec3 v\u01b0\u1ee3t qua nh\u1eefng kho\u1ea3nh kh\u1eafc \u0111\u00f3 v\u1edbi s\u1ef1 tin t\u01b0\u1edfng v\u00e0 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng cao h\u01a1n nhi\u1ec1u so v\u1edbi t\u1ed5 ch\u1ee9c theo phong c\u00e1ch l\u00e3nh \u0111\u1ea1o truy\u1ec1n th\u1ed1ng.<\/em>&#8220;<\/p>\n<h2 style=\"text-align: justify;\"><span style=\"font-size:14px;\"><strong>Sai l\u1ea7m 3. L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 kh\u00f4ng quan t\u00e2m kh\u00e1ch h\u00e0ng hay c\u00e1c c\u1ed5 \u0111\u00f4ng.<\/strong><\/span><\/h2>\n<p style=\"text-align: justify;\">M\u1ed9t s\u1ed1 ng\u01b0\u1eddi ngh\u0129 r\u1eb1ng b\u1edfi v\u00ec c\u00e1c L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 t\u1eadp trung ch\u1ee7 y\u1ebfu v\u00e0o nhu c\u1ea7u v\u00e0 m\u1ed1i quan t\u00e2m c\u1ee7a nh\u00e2n vi\u00ean, h\u1ecd kh\u00f4ng quan t\u00e2m \u0111\u1ebfn nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng hay c\u1ed5 \u0111\u00f4ng. Th\u1ef1c t\u1ebf l\u00e0 ng\u01b0\u1ee3c l\u1ea1i. C\u00e1c L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 tin r\u1eb1ng: <em>Mong \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng hay c\u1ed5 \u0111\u00f4ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng (ho\u1eb7c v\u01b0\u1ee3t qu\u00e1) b\u1eb1ng c\u00e1ch x\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean c\u00f3 \u0111\u1ed9ng l\u1ef1c, g\u1eafn b\u00f3 v\u00e0 c\u00f3 hi\u1ec7u su\u1ea5t cao<\/em>.<\/p>\n<p style=\"text-align: justify;\">Khi Cheryl Bachelder \u0111\u01b0\u1ee3c b\u1ed5 nhi\u1ec7m l\u00e0m Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u1ee7a Popeye\u2019s Louisiana Kitchen v\u00e0o n\u0103m 2007, chu\u1ed7i nh\u00e0 h\u00e0ng n\u00e0y l\u00e0 m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u tr\u00ec tr\u1ec7 v\u00e0 g\u1eb7p kh\u00f3 kh\u0103n v\u1ec1 t\u00e0i ch\u00ednh. Trong cu\u1ed1n s\u00e1ch \u201c<em>Dare to Serve (T\u1ea1m d\u1ecbch: D\u00e1m Ph\u1ee5c v\u1ee5)<\/em>\u201d c\u1ee7a m\u00ecnh, Bachelder k\u1ec3 c\u00e2u chuy\u1ec7n v\u1ec1 c\u00e1ch c\u00f4 \u1ea5y \u0111\u00e3 l\u00e0m vi\u1ec7c \u0111\u1ec3 t\u1ea1o ra v\u0103n h\u00f3a l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 t\u1ea1i Popeyes nh\u01b0 m\u1ed9t c\u00e1ch \u0111\u1ec3 \u0111\u1ea3o ng\u01b0\u1ee3c v\u1eadn m\u1ec7nh c\u1ee7a c\u00f4ng ty. V\u00e0 c\u00f4 \u1ea5y \u0111\u00e3 th\u00e0nh c\u00f4ng. V\u00e0o th\u1eddi \u0111i\u1ec3m Popeyes b\u00e1n v\u1edbi gi\u00e1 1,8 t\u1ef7 \u0111\u00f4 la cho Nh\u00e0 h\u00e0ng Brands International (ch\u1ee7 s\u1edf h\u1eefu c\u1ee7a Burger King v\u00e0 Tim Hortons), doanh thu v\u00e0 l\u1ee3i nhu\u1eadn c\u1ee7a c\u00f4ng ty \u0111\u00e3 t\u0103ng l\u00ean; th\u1ecb ph\u1ea7n \u0111\u00e3 m\u1edf r\u1ed9ng, c\u00e1c b\u00ean nh\u01b0\u1ee3ng quy\u1ec1n v\u00e0 kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng h\u01a1n bao gi\u1edd h\u1ebft.<\/p>\n<p style=\"text-align: justify;\">T\u00f3m l\u1ea1i, L\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5 bao g\u1ed3m 2 ph\u1ea7n \u201c<strong>l\u00e3nh \u0111\u1ea1o<\/strong>\u201d \u2013 t\u1ea1o ra t\u1ea7m nh\u00ecn, gi\u00e1 tr\u1ecb v\u00e0 m\u1ee5c ti\u00eau cho t\u1ed5 ch\u1ee9c, \u0111\u1ed3ng th\u1eddi h\u01b0\u1edbng d\u1eabn, n\u00e2ng \u0111\u1ee1 nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 mong \u0111\u1ee3i\/v\u01b0\u1ee3t qu\u00e1 k\u1ef3 v\u1ecdng v\u00e0 \u201c<strong>ph\u1ee5c v\u1ee5<\/strong>\u201d \u2013 h\u1ed7 tr\u1ee3 \u0111\u1eafc l\u1ef1c cho nh\u00e2n vi\u00ean, t\u1ea1o s\u1ef1 g\u1eafn k\u1ebft v\u00e0 ph\u00e1t tri\u1ec3n cho ch\u00ednh b\u1ea3n th\u00e2n h\u1ecd v\u00e0 r\u1ed9ng ra l\u00e0 doanh nghi\u1ec7p, t\u1ea1o s\u1ef1 chia s\u1ebb v\u1ec1 quy\u1ec1n l\u1ee3i v\u00e0 tr\u00e1ch nhi\u1ec7m \u0111\u1ec3 m\u1ecdi quy\u1ebft \u0111\u1ecbnh v\u00e0 h\u00e0nh \u0111\u1ed9ng \u0111\u1ec1u xu\u1ea5t ph\u00e1t t\u1eeb s\u1ef1 \u0111\u1ed3ng thu\u1eadn chung.<\/p>\n<p style=\"text-align: justify;\">Ngu\u1ed3n:\u00a0Servant Leadership Examples &#038; Characteristics<\/p>\n<p style=\"text-align: justify;\">\u00a0<\/p>\n<p style=\"text-align: justify;\">10 nguy\u00ean t\u1eafc c\u1ee7a m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5.<\/p>\n<p style=\"text-align: justify;\">Servant Leadership &#8211; &#8220;L\u00e3nh \u0111\u1ea1o \u0111\u1ea7y t\u1edb&#8221; trong Agile.<\/p>\n<p style=\"text-align: justify;\">\u00a0<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Tr\u01b0\u1edbc khi b\u00e0n v\u1ec1 nh\u1eefng l\u1ea7m t\u01b0\u1edfng li\u00ean quan \u0111\u1ebfn Servant Leadership (t\u1ea1m d\u1ecbch l\u00e0 \u201cL\u00e3nh \u0111\u1ea1o \u0111\u1ea7y t\u1edb\u201d ho\u1eb7c \u201cL\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5\u201d), ta c\u1ea7n l\u00e0m r\u00f5 v\u1ec1 tri\u1ebft l\u00fd c\u1ee7a n\u00f3 c\u0169ng nh\u01b0 c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m c\u01a1 b\u1ea3n so v\u1edbi phong c\u00e1ch l\u00e3nh \u0111\u1ea1o truy\u1ec1n th\u1ed1ng. Tri\u1ebft l\u00fd v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m c\u01a1 b\u1ea3n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37270"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37270"}],"version-history":[{"count":3,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37270\/revisions"}],"predecessor-version":[{"id":69069,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37270\/revisions\/69069"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37270"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37270"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37270"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}