{"id":37292,"date":"2023-12-08T23:31:19","date_gmt":"2023-12-08T23:31:19","guid":{"rendered":"https:\/\/masterskills.org\/blog\/12-nguyen-tac-quan-ly-du-an-pmbok-7th.html"},"modified":"2023-12-24T21:45:56","modified_gmt":"2023-12-24T14:45:56","slug":"12-nguyen-tac-quan-ly-du-an-pmbok-7th","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/12-nguyen-tac-quan-ly-du-an-pmbok-7th.html","title":{"rendered":"12 nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u2013 PMBOK 7th"},"content":{"rendered":"
\n
C\u00e1c nguy\u00ean t\u1eafc cho m\u1ed9t ng\u00e0nh ngh\u1ec1 \u0111\u00f3ng vai tr\u00f2 l\u00e0 h\u01b0\u1edbng d\u1eabn n\u1ec1n t\u1ea3ng cho chi\u1ebfn l\u01b0\u1ee3c, vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. C\u00e1c ti\u00eau chu\u1ea9n v\u00e0 ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn chuy\u00ean nghi\u1ec7p th\u01b0\u1eddng d\u1ef1a tr\u00ean c\u00e1c nguy\u00ean t\u1eafc. Trong m\u1ed9t s\u1ed1 ng\u00e0nh ngh\u1ec1, c\u00e1c nguy\u00ean t\u1eafc \u0111\u00f3ng vai tr\u00f2 nh\u01b0 lu\u1eadt l\u1ec7 ho\u1eb7c quy t\u1eafc, do \u0111\u00f3 n\u00f3 c\u00f3 t\u00ednh ch\u1ea5t quy \u0111\u1ecbnh. Nh\u01b0ng c\u00e1c nguy\u00ean t\u1eafc c\u1ee7a qu\u1ea3n l\u00fd d\u1ef1 \u00e1n kh\u00f4ng mang t\u00ednh ch\u1ea5t quy \u0111\u1ecbnh. Thay v\u00e0o \u0111\u00f3, c\u00e1c nguy\u00ean t\u1eafc nh\u1eb1m h\u01b0\u1edbng d\u1eabn c\u00e1ch l\u00e0m vi\u1ec7c c\u1ee7a nh\u1eefng ng\u01b0\u1eddi tham gia v\u00e0o c\u00e1c d\u1ef1 \u00e1n. C\u00e1c nguy\u00ean t\u1eafc mang t\u00ednh ch\u1ea5t t\u1ed5ng qu\u00e1t, kh\u00f4ng \u0111i v\u00e0o chi ti\u1ebft, n\u00ean c\u00f3 nhi\u1ec1u c\u00e1ch \u0111\u1ec3 c\u00e1c c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 duy tr\u00ec s\u1ef1 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c nguy\u00ean t\u1eafc n\u00e0y.<\/span><\/div>\n
\u00a0<\/div>\n
C\u00e1c nguy\u00ean t\u1eafc c\u00f3 th\u1ec3, nh\u01b0ng kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3n \u00e1nh quy t\u1eafc \u0111\u1ea1o \u0111\u1ee9c. Quy t\u1eafc \u0111\u1ea1o \u0111\u1ee9c ngh\u1ec1 nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n ho\u1eb7c ngh\u1ec1 nghi\u1ec7p th\u00f4ng qua \u0111\u1ec3 thi\u1ebft l\u1eadp c\u00e1c k\u1ef3 v\u1ecdng v\u1ec1 h\u00e0nh vi \u0111\u1ea1o \u0111\u1ee9c. Quy t\u1eafc \u0110\u1ea1o \u0111\u1ee9c v\u00e0 \u1ee8ng x\u1eed Ngh\u1ec1 nghi\u1ec7p c\u1ee7a PMI (PMI Code of Ethics and Professional Conduct) d\u1ef1a tr\u00ean b\u1ed1n gi\u00e1 tr\u1ecb \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh l\u00e0 quan tr\u1ecdng nh\u1ea5t \u0111\u1ed1i v\u1edbi c\u1ed9ng \u0111\u1ed3ng qu\u1ea3n l\u00fd d\u1ef1 \u00e1n:<\/span><\/div>\n
    \n
  • \n
    Tr\u00e1ch nhi\u1ec7m<\/span><\/div>\n<\/li>\n
  • \n
    T\u00f4n tr\u1ecdng<\/span><\/div>\n<\/li>\n
  • \n
    C\u00f4ng b\u1eb1ng v\u00e0<\/span><\/div>\n<\/li>\n
  • \n
    Trung th\u1ef1c<\/span><\/div>\n<\/li>\n<\/ul>\n
    \n
    12 nguy\u00ean t\u1eafc c\u1ee7a qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c gi\u00e1 tr\u1ecb \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh trong B\u1ed9 quy t\u1eafc \u0111\u1ea1o \u0111\u1ee9c v\u00e0 \u1ee9ng x\u1eed ngh\u1ec1 nghi\u1ec7p PMI. Ch\u00fang kh\u00f4ng tu\u00e2n theo c\u00f9ng m\u1ed9t \u0111\u1ecbnh d\u1ea1ng v\u00e0 kh\u00f4ng tr\u00f9ng l\u1eb7p, thay v\u00e0o \u0111\u00f3, c\u00e1c nguy\u00ean t\u1eafc v\u00e0 quy t\u1eafc \u0111\u1ea1o \u0111\u1ee9c b\u1ed5 sung cho nhau.<\/span><\/div>\n
    \u00a0<\/div>\n
    C\u00e1c nguy\u00ean t\u1eafc c\u1ee7a qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh v\u00e0 ph\u00e1t tri\u1ec3n b\u1eb1ng c\u00e1ch thu h\u00fat m\u1ed9t c\u1ed9ng \u0111\u1ed3ng to\u00e0n c\u1ea7u c\u1ee7a nh\u1eefng ng\u01b0\u1eddi l\u00e0m d\u1ef1 \u00e1n. H\u1ecd \u0111\u1ea1i di\u1ec7n cho c\u00e1c ng\u00e0nh c\u00f4ng nghi\u1ec7p, n\u1ec1n t\u1ea3ng v\u0103n h\u00f3a v\u00e0 t\u1ed5 ch\u1ee9c kh\u00e1c nhau trong c\u00e1c vai tr\u00f2 kh\u00e1c nhau, c\u0169ng nh\u01b0 c\u00f3 kinh nghi\u1ec7m trong c\u00e1c lo\u1ea1i d\u1ef1 \u00e1n kh\u00e1c nhau. Qua nhi\u1ec1u v\u00f2ng ph\u1ea3n h\u1ed3i, k\u1ebft qu\u1ea3 ch\u00fang ta c\u00f3 \u0111\u01b0\u1ee3c l\u00e0 12 nguy\u00ean t\u1eafc, cung c\u1ea5p h\u01b0\u1edbng d\u1eabn \u0111\u1ec3 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n hi\u1ec7u qu\u1ea3.<\/span><\/div>\n
    \u00a0<\/div>\n
    B\u1edfi v\u00ec c\u00e1c nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd d\u1ef1 \u00e1n cung c\u1ea5p h\u01b0\u1edbng d\u1eabn, n\u00ean m\u1ee9c \u0111\u1ed9 \u00e1p d\u1ee5ng v\u00e0 c\u00e1ch th\u1ee9c \u00e1p d\u1ee5ng ch\u00fang s\u1ebd b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi b\u1ed1i c\u1ea3nh c\u1ee7a t\u1ed5 ch\u1ee9c, d\u1ef1 \u00e1n, s\u1ea3n ph\u1ea9m, nh\u00f3m d\u1ef1 \u00e1n, c\u00e1c b\u00ean li\u00ean quan v\u00e0 c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c. C\u00e1c nguy\u00ean t\u1eafc nh\u1ea5t qu\u00e1n v\u1edbi nhau, ngh\u0129a l\u00e0 kh\u00f4ng c\u00f3 nguy\u00ean t\u1eafc n\u00e0o m\u00e2u thu\u1eabn v\u1edbi nguy\u00ean t\u1eafc n\u00e0o kh\u00e1c. Tuy nhi\u00ean, trong th\u1ef1c t\u1ebf c\u00f3 th\u1ec3 c\u00f3 nh\u1eefng l\u00fac c\u00e1c nguy\u00ean t\u1eafc c\u00f3 th\u1ec3 tr\u00f9ng l\u1eb7p. V\u00ed d\u1ee5, h\u01b0\u1edbng d\u1eabn \u0111\u1ec3 \u0111i\u1ec1u h\u01b0\u1edbng s\u1ef1 ph\u1ee9c t\u1ea1p c\u00f3 th\u1ec3 \u0111\u01b0a ra nh\u1eefng th\u00f4ng tin h\u1eefu \u00edch trong vi\u1ec7c nh\u1eadn bi\u1ebft, \u0111\u00e1nh gi\u00e1 v\u00e0 ph\u1ea3n h\u1ed3i c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ec7 th\u1ed1ng ho\u1eb7c t\u1ed1i \u01b0u h\u00f3a c\u00e1c gi\u1ea3i ph\u00e1p r\u1ee7i ro.<\/span><\/div>\n
    \u00a0<\/div>\n
    C\u00e1c nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd d\u1ef1 \u00e1n c\u0169ng c\u00f3 th\u1ec3 c\u00f3 nh\u1eefng v\u00f9ng tr\u00f9ng l\u1eb7p v\u1edbi c\u00e1c nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd chung. V\u00ed d\u1ee5, c\u1ea3 d\u1ef1 \u00e1n v\u00e0 ho\u1ea1t \u0111\u1ed9ng kinh doanh n\u00f3i chung \u0111\u1ec1u t\u1eadp trung v\u00e0o vi\u1ec7c cung c\u1ea5p gi\u00e1 tr\u1ecb. C\u00e1c ph\u01b0\u01a1ng ph\u00e1p c\u00f3 th\u1ec3 h\u01a1i kh\u00e1c trong c\u00e1c d\u1ef1 \u00e1n so v\u1edbi c\u00e1c ho\u1ea1t \u0111\u1ed9ng v\u1eadn h\u00e0nh, nh\u01b0ng nguy\u00ean t\u1eafc c\u01a1 b\u1ea3n li\u00ean quan \u0111\u1ebfn vi\u1ec7c t\u1eadp trung v\u00e0o gi\u00e1 tr\u1ecb c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng cho c\u1ea3 hai. H\u00ecnh 1 th\u1ec3 hi\u1ec7n s\u1ef1 giao thoa n\u00e0y.<\/span><\/div>\n
    <\/span><\/div>\n
    H\u00ecnh 1 – Giao thoa c\u1ee7a Nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd d\u1ef1 \u00e1n v\u00e0 c\u00e1c Nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd chung<\/em><\/span><\/div>\n
    \u00a0<\/div>\n
    D\u01b0\u1edbi \u0111\u00e2y l\u00e0 danh s\u00e1ch c\u00e1c nguy\u00ean t\u1eafc, \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea kh\u00f4ng th\u1ee9 t\u1ef1 c\u1ee5 th\u1ec3 n\u00e0o, c\u0169ng nh\u01b0 kh\u00f4ng c\u00f3 tr\u1ecdng s\u1ed1 cho m\u1ed7i nguy\u00ean t\u1eafc. C\u00e1c nguy\u00ean t\u1eafc s\u1ebd \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y v\u00e0 m\u00f4 t\u1ea3 chi ti\u1ebft h\u01a1n trong ph\u1ea7n 1 \u0111\u1ebfn ph\u1ea7n 12. M\u1ed7i ph\u1ea7n b\u1eaft \u0111\u1ea7u b\u1eb1ng m\u1ed9t b\u1ea3ng v\u1edbi nh\u00e3n nguy\u00ean t\u1eafc \u1edf tr\u00ean c\u00f9ng, ph\u00eda d\u01b0\u1edbi s\u1ebd l\u00e0 nguy\u00ean t\u1eafc v\u00e0 c\u00e1c \u0111i\u1ec3m ch\u00ednh. Sau m\u1ed7i b\u1ea3ng, m\u1ed7i nguy\u00ean t\u1eafc \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y chi ti\u1ebft ngay sau \u0111\u00f3. C\u00e1c nguy\u00ean t\u1eafc l\u00e0:<\/span><\/div>\n
      \n
    1. \n
      H\u00e3y l\u00e0 m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd ch\u00ednh tr\u1ef1c, t\u00f4n tr\u1ecdng v\u00e0 quan t\u00e2m.<\/span><\/div>\n<\/li>\n
    2. \n
      T\u1ea1o m\u1ed9t m\u00f4i tr\u01b0\u1eddng nh\u00f3m d\u1ef1 \u00e1n h\u1ee3p t\u00e1c.<\/span><\/div>\n<\/li>\n
    3. \n
      T\u01b0\u01a1ng t\u00e1c hi\u1ec7u qu\u1ea3 v\u1edbi c\u00e1c b\u00ean li\u00ean quan.<\/span><\/div>\n<\/li>\n
    4. \n
      T\u1eadp trung v\u00e0o gi\u00e1 tr\u1ecb.<\/span><\/div>\n<\/li>\n
    5. \n
      Nh\u1eadn bi\u1ebft, \u0111\u00e1nh gi\u00e1 v\u00e0 ph\u1ea3n h\u1ed3i c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ec7 th\u1ed1ng.<\/span><\/div>\n<\/li>\n
    6. \n
      Th\u1ec3 hi\u1ec7n h\u00e0nh vi ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o.<\/span><\/div>\n<\/li>\n
    7. \n
      T\u00f9y bi\u1ebfn d\u1ef1a tr\u00ean ng\u1eef c\u1ea3nh.<\/span><\/div>\n<\/li>\n
    8. \n
      X\u00e2y d\u1ef1ng \/ t\u00edch h\u1ee3p ch\u1ea5t l\u01b0\u1ee3ng v\u00e0o trong quy tr\u00ecnh v\u00e0 giao ph\u1ea9m.<\/span><\/div>\n<\/li>\n
    9. \n
      \u0110i\u1ec1u h\u01b0\u1edbng s\u1ef1 ph\u1ee9c t\u1ea1p.<\/span><\/div>\n<\/li>\n
    10. \n
      T\u1ed1i \u01b0u h\u00f3a c\u00e1c gi\u1ea3i ph\u00e1p \u1ee9ng ph\u00f3 r\u1ee7i ro.<\/span><\/div>\n<\/li>\n
    11. \n
      N\u00e2ng cao kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u00e0 kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i.<\/span><\/div>\n<\/li>\n
    12. \n
      Cho ph\u00e9p thay \u0111\u1ed5i \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c tr\u1ea1ng th\u00e1i mong mu\u1ed1n trong t\u01b0\u01a1ng lai.<\/span><\/div>\n<\/li>\n<\/ol>\n
      \u00a0<\/div>\n

      H\u00e3y l\u00e0 m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd ch\u00ednh tr\u1ef1c, t\u00f4n tr\u1ecdng v\u00e0 quan t\u00e2m<\/strong><\/span><\/h2>\n
      \n\n\n\n\n
      \n
      NG\u01af\u1edcI QU\u1ea2N L\u00dd – STEWARDSHIP<\/strong><\/span><\/span><\/div>\n<\/td>\n<\/tr>\n
      \n
      Ng\u01b0\u1eddi qu\u1ea3n l\u00fd h\u00e0nh \u0111\u1ed9ng c\u00f3 tr\u00e1ch nhi\u1ec7m nh\u1eb1m th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng m\u1ed9t c\u00e1ch ch\u00ednh tr\u1ef1c, quan t\u00e2m v\u00e0 \u0111\u00e1ng tin c\u1eady trong khi v\u1eabn duy tr\u00ec s\u1ef1 tu\u00e2n th\u1ee7 c\u00e1c h\u01b0\u1edbng d\u1eabn b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i. H\u1ecd th\u1ec3 hi\u1ec7n t\u00ednh cam k\u1ebft r\u1ed9ng \u0111\u1ed1i v\u1edbi c\u00e1c t\u00e1c \u0111\u1ed9ng t\u00e0i ch\u00ednh, x\u00e3 h\u1ed9i v\u00e0 m\u00f4i tr\u01b0\u1eddng c\u1ee7a c\u00e1c d\u1ef1 \u00e1n m\u00e0 h\u1ecd h\u1ed7 tr\u1ee3.<\/span><\/div>\n<\/td>\n
      		\n
      \u27a2 Qu\u1ea3n l\u00fd bao g\u1ed3m c\u00e1c tr\u00e1ch nhi\u1ec7m b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i t\u1ed5 ch\u1ee9c.<\/span><\/div>\n
      \u27a2 Qu\u1ea3n l\u00fd bao g\u1ed3m:<\/span><\/div>\n
        \n
      • \n
        Ch\u00ednh tr\u1ef1c,<\/span><\/div>\n<\/li>\n
      • \n
        Quan t\u00e2m,<\/span><\/div>\n<\/li>\n
      • \n
        \u0110\u00e1ng tin c\u1eady v\u00e0<\/span><\/div>\n<\/li>\n
      • \n
        Tu\u00e2n th\u1ee7.<\/span><\/div>\n<\/li>\n<\/ul>\n
        \u27a2 M\u1ed9t g\u00f3c nh\u00ecn t\u1ed5ng th\u1ec3 c\u1ee7a qu\u1ea3n l\u00fd \u0111\u00f3 l\u00e0 xem x\u00e9t nh\u1eadn th\u1ee9c v\u1ec1 t\u00e0i ch\u00ednh, x\u00e3 h\u1ed9i, k\u1ef9 thu\u1eadt v\u00e0 m\u00f4i tr\u01b0\u1eddng b\u1ec1n v\u1eefng<\/span><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
        \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 B\u1ea3ng 1 – H\u00e3y l\u00e0 m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd ch\u00ednh tr\u1ef1c, t\u00f4n tr\u1ecdng v\u00e0 quan t\u00e2m<\/em><\/span><\/div>\n
        \u00a0<\/div>\n
        Qu\u1ea3n l\u00fd c\u00f3 \u00fd ngh\u0129a v\u00e0 \u1ee9ng d\u1ee5ng h\u01a1i kh\u00e1c nhau trong c\u00e1c b\u1ed1i c\u1ea3nh kh\u00e1c nhau. M\u1ed9t kh\u00eda c\u1ea1nh c\u1ee7a qu\u1ea3n l\u00fd li\u00ean quan \u0111\u1ebfn vi\u1ec7c \u0111\u01b0\u1ee3c giao ph\u00f3 vi\u1ec7c ch\u0103m s\u00f3c m\u1ed9t c\u00e1i g\u00ec \u0111\u00f3. M\u1ed9t kh\u00eda c\u1ea1nh kh\u00e1c t\u1eadp trung v\u00e0o vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch, s\u1eed d\u1ee5ng v\u00e0 qu\u1ea3n l\u00fd c\u00e1c ngu\u1ed3n l\u1ef1c m\u1ed9t c\u00e1ch c\u00f3 tr\u00e1ch nhi\u1ec7m. Tuy nhi\u00ean, m\u1ed9t kh\u00eda c\u1ea1nh kh\u00e1c c\u00f3 ngh\u0129a l\u00e0 \u0111\u1ec1 cao c\u00e1c gi\u00e1 tr\u1ecb v\u00e0 \u0111\u1ea1o \u0111\u1ee9c.<\/span><\/div>\n
        \u00a0<\/div>\n
        Qu\u1ea3n l\u00fd bao g\u1ed3m c\u00e1c tr\u00e1ch nhi\u1ec7m c\u1ea3 b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i t\u1ed5 ch\u1ee9c. Trong t\u1ed5 ch\u1ee9c, qu\u1ea3n l\u00fd bao g\u1ed3m:<\/span><\/div>\n
          \n
        • \n
          Ho\u1ea1t \u0111\u1ed9ng ph\u00f9 h\u1ee3p v\u1edbi t\u1ed5 ch\u1ee9c, m\u1ee5c ti\u00eau, chi\u1ebfn l\u01b0\u1ee3c, t\u1ea7m nh\u00ecn, s\u1ee9 m\u1ec7nh v\u00e0 duy tr\u00ec gi\u00e1 tr\u1ecb l\u00e2u d\u00e0i c\u1ee7a t\u1ed5 ch\u1ee9c;<\/span><\/div>\n<\/li>\n
        • \n
          Cam k\u1ebft v\u00e0 t\u00f4n tr\u1ecdng s\u1ef1 tham gia c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n, bao g\u1ed3m l\u01b0\u01a1ng th\u01b0\u1edfng, c\u01a1 h\u1ed9i v\u00e0 \u0111\u1ed1i x\u1eed c\u00f4ng b\u1eb1ng v\u1edbi h\u1ecd;<\/span><\/div>\n<\/li>\n
        • \n
          Gi\u00e1m s\u00e1t ch\u1eb7t ch\u1ebd v\u1ec1 t\u00e0i ch\u00ednh, nguy\u00ean v\u1eadt li\u1ec7u v\u00e0 c\u00e1c ngu\u1ed3n l\u1ef1c kh\u00e1c c\u1ee7a t\u1ed5 ch\u1ee9c \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong m\u1ed9t d\u1ef1 \u00e1n; v\u00e0<\/span><\/div>\n<\/li>\n
        • \n
          Hi\u1ec3u c\u00e1ch s\u1eed d\u1ee5ng quy\u1ec1n h\u1ea1n, tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh v\u00e0 tr\u00e1ch nhi\u1ec7m th\u1ef1c thi, \u0111\u1eb7c bi\u1ec7t l\u00e0 \u1edf c\u00e1c v\u1ecb tr\u00ed l\u00e3nh \u0111\u1ea1o.<\/span><\/div>\n<\/li>\n<\/ul>\n
          Qu\u1ea3n l\u00fd b\u00ean ngo\u00e0i t\u1ed5 ch\u1ee9c bao g\u1ed3m c\u00e1c tr\u00e1ch nhi\u1ec7m trong c\u00e1c l\u0129nh v\u1ef1c nh\u01b0:<\/span><\/div>\n
            \n
          • \n
            T\u00ednh b\u1ec1n v\u1eefng v\u1ec1 m\u00f4i tr\u01b0\u1eddng, vi\u1ec7c s\u1eed d\u1ee5ng v\u1eadt li\u1ec7u v\u00e0 t\u00e0i nguy\u00ean thi\u00ean nhi\u00ean c\u1ee7a t\u1ed5 ch\u1ee9c;<\/span><\/div>\n<\/li>\n
          • \n
            M\u1ed1i quan h\u1ec7 c\u1ee7a t\u1ed5 ch\u1ee9c v\u1edbi c\u00e1c b\u00ean li\u00ean quan b\u00ean ngo\u00e0i nh\u01b0 c\u00e1c \u0111\u1ed1i t\u00e1c c\u1ee7a t\u1ed5 ch\u1ee9c;<\/span><\/div>\n<\/li>\n
          • \n
            T\u00e1c \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c ho\u1eb7c d\u1ef1 \u00e1n \u0111\u1ed1i v\u1edbi th\u1ecb tr\u01b0\u1eddng, c\u1ed9ng \u0111\u1ed3ng x\u00e3 h\u1ed9i v\u00e0 c\u00e1c khu v\u1ef1c m\u00e0 t\u1ed5 ch\u1ee9c ho\u1eb7c d\u1ef1 \u00e1n ho\u1ea1t \u0111\u1ed9ng; v\u00e0<\/span><\/div>\n<\/li>\n
          • \n
            N\u00e2ng cao tr\u1ea1ng th\u00e1i th\u1ef1c h\u00e0nh trong c\u00e1c ng\u00e0nh chuy\u00ean nghi\u1ec7p.<\/span><\/div>\n<\/li>\n<\/ul>\n
            Qu\u1ea3n l\u00fd ph\u1ea3n \u00e1nh s\u1ef1 hi\u1ec3u bi\u1ebft v\u00e0 ch\u1ea5p nh\u1eadn s\u1ef1 tin t\u01b0\u1edfng c\u0169ng nh\u01b0 c\u00e1c h\u00e0nh \u0111\u1ed9ng, quy\u1ebft \u0111\u1ecbnh t\u1ea1o ra v\u00e0 duy tr\u00ec s\u1ef1 tin t\u01b0\u1edfng \u0111\u00f3. Qu\u1ea3n l\u00fd c\u0169ng tu\u00e2n th\u1ee7 c\u1ea3 nhi\u1ec7m v\u1ee5 ngh\u0129a v\u1ee5 r\u00f5 r\u00e0ng v\u00e0 kh\u00f4ng r\u00f5 r\u00e0ng. Ch\u00fang c\u00f3 th\u1ec3 bao g\u1ed3m nh\u1eefng \u0111i\u1ec1u sau:<\/span><\/div>\n
              \n
            • \n
              Integrity – Ch\u00ednh tr\u1ef1c<\/strong><\/span>: Qu\u1ea3n l\u00fd c\u01b0 x\u1eed trung th\u1ef1c v\u00e0 c\u00f3 \u0111\u1ea1o \u0111\u1ee9c trong t\u1ea5t c\u1ea3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 giao ti\u1ebfp. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd lu\u00f4n tu\u00e2n th\u1ee7 c\u00e1c ti\u00eau chu\u1ea9n cao nh\u1ea5t v\u00e0 ph\u1ea3n \u00e1nh c\u00e1c gi\u00e1 tr\u1ecb, nguy\u00ean t\u1eafc v\u00e0 h\u00e0nh vi m\u00e0 nh\u1eefng ng\u01b0\u1eddi trong t\u1ed5 ch\u1ee9c c\u1ee7a h\u1ecd mong \u0111\u1ee3i. Qu\u1ea3n l\u00fd \u0111\u00f3ng vai tr\u00f2 l\u00e0 h\u00ecnh m\u1eabu, x\u00e2y d\u1ef1ng l\u00f2ng tin b\u1eb1ng c\u00e1ch s\u1ed1ng, th\u1ec3 hi\u1ec7n c\u00e1c gi\u00e1 tr\u1ecb c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c trong c\u00e1c cam k\u1ebft, ho\u1ea1t \u0111\u1ed9ng c\u00f4ng vi\u1ec7c c\u0169ng nh\u01b0 quy\u1ebft \u0111\u1ecbnh c\u1ee7a h\u1ecd. Trong b\u1ed1i c\u1ea3nh qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, nhi\u1ec7m v\u1ee5 n\u00e0y th\u01b0\u1eddng y\u00eau c\u1ea7u ng\u01b0\u1eddi qu\u1ea3n l\u00fd th\u1eed th\u00e1ch c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m, \u0111\u1ed3ng nghi\u1ec7p v\u00e0 c\u00e1c b\u00ean li\u00ean quan kh\u00e1c xem x\u00e9t l\u1eddi n\u00f3i v\u00e0 h\u00e0nh \u0111\u1ed9ng c\u1ee7a h\u1ecd; \u0111\u1ed3ng c\u1ea3m, t\u1ef1 ph\u1ea3n \u00e1nh v\u00e0 c\u1edfi m\u1edf v\u1edbi ph\u1ea3n h\u1ed3i.<\/span><\/div>\n<\/li>\n
            • \n
              <\/strong>: Qu\u1ea3n l\u00fd l\u00e0 nh\u1eefng ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a t\u1ed5 ch\u1ee9c do h\u1ecd \u0111\u1ea3m nhi\u1ec7m v\u00e0 t\u00edch c\u1ef1c gi\u00e1m s\u00e1t ch\u00fang. C\u00e1c d\u1ef1 \u00e1n c\u00f3 hi\u1ec7u su\u1ea5t cao h\u01a1n khi c\u00f3 c\u00e1c chuy\u00ean gia t\u00edch c\u1ef1c gi\u00e1m s\u00e1t nh\u1eefng v\u1ea5n \u0111\u1ec1 \u0111\u00f3, v\u01b0\u1ee3t ra ngo\u00e0i gi\u1edbi h\u1ea1n c\u1ee7a c\u00e1c tr\u00e1ch nhi\u1ec7m \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh nghi\u00eam ng\u1eb7t. Qu\u1ea3n l\u00fd ch\u00fa \u00fd v\u00e0 th\u1ef1c hi\u1ec7n c\u00f9ng m\u1ed9t m\u1ee9c \u0111\u1ed9 quan t\u00e2m \u0111\u1ed1i v\u1edbi nh\u1eefng v\u1ea5n \u0111\u1ec1 \u0111\u00f3 nh\u01b0 \u0111\u1ed1i v\u1edbi nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u00e1 nh\u00e2n c\u1ee7a h\u1ecd. Quan t\u00e2m li\u00ean quan \u0111\u1ebfn c\u00e1c c\u00f4ng vi\u1ec7c kinh doanh n\u1ed9i b\u1ed9 c\u1ee7a t\u1ed5 ch\u1ee9c. Quan t\u00e2m \u0111\u1ebfn m\u00f4i tr\u01b0\u1eddng, s\u1eed d\u1ee5ng b\u1ec1n v\u1eefng t\u00e0i nguy\u00ean thi\u00ean nhi\u00ean v\u00e0 quan t\u00e2m \u0111\u1ebfn \u0111i\u1ec1u ki\u1ec7n c\u1ee7a con ng\u01b0\u1eddi tr\u00ean kh\u1eafp h\u00e0nh tinh c\u1ea7n \u0111\u01b0\u1ee3c ph\u1ea3n \u00e1nh trong c\u00e1c ch\u00ednh s\u00e1ch v\u00e0 nguy\u00ean t\u1eafc t\u1ed5 ch\u1ee9c.<\/span><\/div>\n<\/li>\n<\/ul>\n
              C\u00e1c d\u1ef1 \u00e1n mang l\u1ea1i nh\u1eefng thay \u0111\u1ed5i c\u00f3 th\u1ec3 g\u00e2y ra nh\u1eefng h\u1eadu qu\u1ea3 kh\u00f4ng l\u01b0\u1eddng tr\u01b0\u1edbc \u0111\u01b0\u1ee3c ho\u1eb7c kh\u00f4ng mong mu\u1ed1n. Nh\u1eefng ng\u01b0\u1eddi l\u00e0m d\u1ef1 \u00e1n n\u00ean x\u00e1c \u0111\u1ecbnh, ph\u00e2n t\u00edch v\u00e0 qu\u1ea3n l\u00fd nh\u1eefng m\u1eb7t tr\u00e1i ti\u1ec1m \u1ea9n c\u1ee7a k\u1ebft qu\u1ea3 d\u1ef1 \u00e1n \u0111\u1ec3 c\u00e1c b\u00ean li\u00ean quan nh\u1eadn th\u1ee9c v\u00e0 n\u1eafm \u0111\u01b0\u1ee3c th\u00f4ng tin.<\/span><\/div>\n
              \u00a0<\/div>\n
              S\u1ef1 quan t\u00e2m bao g\u1ed3m vi\u1ec7c t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c minh b\u1ea1ch, c\u00e1c k\u00eanh giao ti\u1ebfp c\u1edfi m\u1edf v\u00e0 t\u1ea1o c\u01a1 h\u1ed9i \u0111\u1ec3 c\u00e1c b\u00ean li\u00ean quan n\u00eau l\u00ean m\u1ed1i quan ng\u1ea1i m\u00e0 kh\u00f4ng b\u1ecb ph\u1ea1t ho\u1eb7c s\u1ee3 b\u1ecb tr\u1ea3 th\u00f9.<\/span><\/div>\n
                \n
              • \n
                Trustworthiness – S\u1ef1 tin c\u1eady<\/strong><\/span>: C\u00e1c qu\u1ea3n l\u00fd \u0111\u1ea1i di\u1ec7n cho b\u1ea3n th\u00e2n, vai tr\u00f2 c\u1ee7a h\u1ecd, nh\u00f3m d\u1ef1 \u00e1n c\u1ee7a h\u1ecd v\u00e0 quy\u1ec1n h\u1ea1n c\u1ee7a h\u1ecd m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c, c\u1ea3 b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i t\u1ed5 ch\u1ee9c. H\u00e0nh vi n\u00e0y cho ph\u00e9p m\u1ecdi ng\u01b0\u1eddi hi\u1ec3u m\u1ee9c \u0111\u1ed9 m\u00e0 m\u1ed9t c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 cam k\u1ebft ngu\u1ed3n l\u1ef1c, \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh ho\u1eb7c ph\u00ea duy\u1ec7t \u0111i\u1ec1u g\u00ec \u0111\u00f3. S\u1ef1 \u0111\u00e1ng tin c\u1eady c\u0169ng \u0111\u00f2i h\u1ecfi c\u00e1c c\u00e1 nh\u00e2n ph\u1ea3i ch\u1ee7 \u0111\u1ed9ng x\u00e1c \u0111\u1ecbnh c\u00e1c xung \u0111\u1ed9t gi\u1eefa l\u1ee3i \u00edch c\u00e1 nh\u00e2n c\u1ee7a h\u1ecd v\u00e0 l\u1ee3i \u00edch c\u1ee7a t\u1ed5 ch\u1ee9c ho\u1eb7c kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd. Nh\u1eefng xung \u0111\u1ed9t nh\u01b0 v\u1eady c\u00f3 th\u1ec3 l\u00e0m suy y\u1ebfu l\u00f2ng tin v\u00e0 s\u1ef1 t\u1ef1 tin, d\u1eabn \u0111\u1ebfn c\u00e1c h\u00e0nh vi phi \u0111\u1ea1o \u0111\u1ee9c ho\u1eb7c b\u1ea5t h\u1ee3p ph\u00e1p, t\u1ea1o ra s\u1ef1 nh\u1ea7m l\u1eabn ho\u1eb7c g\u00f3p ph\u1ea7n v\u00e0o c\u00e1c k\u1ebft qu\u1ea3 kh\u00f4ng t\u1ed1i \u01b0u. Qu\u1ea3n l\u00fd b\u1ea3o v\u1ec7 c\u00e1c d\u1ef1 \u00e1n kh\u1ecfi s\u1ef1 vi ph\u1ea1m l\u00f2ng tin nh\u01b0 v\u1eady.<\/span><\/div>\n<\/li>\n
              • \n
                <\/strong>: Qu\u1ea3n l\u00fd tu\u00e2n th\u1ee7 lu\u1eadt ph\u00e1p, quy t\u1eafc, quy \u0111\u1ecbnh v\u00e0 y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n th\u00edch h\u1ee3p trong ho\u1eb7c ngo\u00e0i t\u1ed5 ch\u1ee9c c\u1ee7a h\u1ecd. Tuy nhi\u00ean, c\u00e1c d\u1ef1 \u00e1n c\u00f3 hi\u1ec7u su\u1ea5t cao t\u00ecm c\u00e1ch t\u00edch h\u1ee3p s\u1ef1 tu\u00e2n th\u1ee7 \u0111\u1ea7y \u0111\u1ee7 h\u01a1n v\u00e0o v\u0103n h\u00f3a d\u1ef1 \u00e1n, t\u1ea1o ra s\u1ef1 ph\u00f9 h\u1ee3p h\u01a1n v\u1edbi c\u00e1c h\u01b0\u1edbng d\u1eabn \u0111a d\u1ea1ng (v\u00e0 c\u00e1c h\u01b0\u1edbng d\u1eabn d\u1ec5 g\u00e2y xung \u0111\u1ed9t). C\u00e1c qu\u1ea3n l\u00fd c\u1ed1 g\u1eafng tu\u00e2n th\u1ee7 c\u00e1c nguy\u00ean t\u1eafc nh\u1eb1m b\u1ea3o v\u1ec7 h\u1ecd, t\u1ed5 ch\u1ee9c c\u1ee7a h\u1ecd, c\u00e1c b\u00ean li\u00ean quan c\u1ee7a h\u1ecd v\u00e0 c\u00f4ng ch\u00fang n\u00f3i chung. Trong tr\u01b0\u1eddng h\u1ee3p ng\u01b0\u1eddi qu\u1ea3n l\u00fd g\u1eb7p ph\u1ea3i c\u00e1c nguy\u00ean t\u1eafc ho\u1eb7c c\u00e2u h\u1ecfi m\u00e2u thu\u1eabn v\u1ec1 vi\u1ec7c li\u1ec7u c\u00e1c h\u00e0nh \u0111\u1ed9ng ho\u1eb7c k\u1ebf ho\u1ea1ch c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c nguy\u00ean t\u1eafc \u0111\u00e3 \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp hay kh\u00f4ng, ng\u01b0\u1eddi qu\u1ea3n l\u00fd s\u1ebd t\u00ecm ki\u1ebfm l\u1eddi khuy\u00ean v\u00e0 h\u01b0\u1edbng d\u1eabn th\u00edch h\u1ee3p.<\/span><\/div>\n<\/li>\n<\/ul>\n
                C\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd \u0111\u00f2i h\u1ecfi kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o minh b\u1ea1ch v\u00e0 \u0111\u00e1ng tin c\u1eady. D\u1ef1 \u00e1n \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn cu\u1ed9c s\u1ed1ng c\u1ee7a nh\u1eefng ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n ch\u00fang c\u0169ng nh\u01b0 nh\u1eefng ng\u01b0\u1eddi b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi giao ph\u1ea9m v\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a d\u1ef1 \u00e1n. C\u00e1c d\u1ef1 \u00e1n c\u00f3 th\u1ec3 c\u00f3 t\u00e1c d\u1ee5ng, ch\u1eb3ng h\u1ea1n nh\u01b0 gi\u1ea3m b\u1edbt t\u1eafc ngh\u1ebdn giao th\u00f4ng, s\u1ea3n xu\u1ea5t thu\u1ed1c m\u1edbi ho\u1eb7c t\u1ea1o c\u01a1 h\u1ed9i cho m\u1ecdi ng\u01b0\u1eddi t\u01b0\u01a1ng t\u00e1c. Nh\u1eefng t\u00e1c \u0111\u1ed9ng \u0111\u00f3 c\u00f3 th\u1ec3 t\u1ea1o ra nh\u1eefng t\u00e1c \u0111\u1ed9ng v\u00e0 h\u1eadu qu\u1ea3 ti\u00eau c\u1ef1c, ch\u1eb3ng h\u1ea1n nh\u01b0 gi\u1ea3m kh\u00f4ng gian xanh, t\u00e1c d\u1ee5ng ph\u1ee5 c\u1ee7a thu\u1ed1c ho\u1eb7c ti\u1ebft l\u1ed9 th\u00f4ng tin c\u00e1 nh\u00e2n. C\u00e1c nh\u00f3m d\u1ef1 \u00e1n, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u1ed5 ch\u1ee9c c\u1ee7a h\u1ecd c\u1ea7n c\u00e2n nh\u1eafc k\u1ef9 l\u01b0\u1ee1ng c\u00e1c y\u1ebfu t\u1ed1 v\u00e0 t\u00e1c \u0111\u1ed9ng \u0111\u00f3 \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh c\u00f3 tr\u00e1ch nhi\u1ec7m b\u1eb1ng c\u00e1ch c\u00e2n b\u1eb1ng c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 d\u1ef1 \u00e1n v\u1edbi nhu c\u1ea7u c\u0169ng nh\u01b0 k\u1ef3 v\u1ecdng l\u1edbn h\u01a1n c\u1ee7a c\u00e1c b\u00ean li\u00ean quan tr\u00ean to\u00e0n c\u1ea7u.<\/span><\/div>\n
                \u00a0<\/div>\n
                C\u00e0ng ng\u00e0y c\u00e1c t\u1ed5 ch\u1ee9c c\u00e0ng c\u00f3 c\u00e1i nh\u00ecn t\u1ed5ng th\u1ec3 \u0111\u1ed1i v\u1edbi ho\u1ea1t \u0111\u1ed9ng kinh doanh, xem x\u00e9t hi\u1ec7u qu\u1ea3 t\u00e0i ch\u00ednh, k\u1ef9 thu\u1eadt, x\u00e3 h\u1ed9i v\u00e0 m\u00f4i tr\u01b0\u1eddng \u0111\u1ed3ng th\u1eddi thay v\u00ec tu\u1ea7n t\u1ef1. V\u00ec th\u1ebf gi\u1edbi ng\u00e0y nay \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi nhau h\u01a1n bao gi\u1edd h\u1ebft, c\u00f3 ngu\u1ed3n l\u1ef1c h\u1eefu h\u1ea1n v\u00e0 m\u00f4i tr\u01b0\u1eddng chia s\u1ebb, c\u00e1c quy\u1ebft \u0111\u1ecbnh c\u1ee7a qu\u1ea3n l\u00fd c\u00f3 nh\u1eefng ph\u00e2n nh\u00e1nh v\u01b0\u1ee3t ngo\u00e0i d\u1ef1 \u00e1n.<\/span><\/div>\n
                \u00a0<\/div>\n

                T\u1ea1o m\u1ed9t m\u00f4i tr\u01b0\u1eddng nh\u00f3m d\u1ef1 \u00e1n h\u1ee3p t\u00e1c<\/strong><\/span><\/h2>\n\n\n\n\n
                \n
                NH\u00d3M – TEAM<\/strong><\/span><\/span><\/div>\n<\/td>\n<\/tr>\n
                C\u00e1c nh\u00f3m d\u1ef1 \u00e1n bao g\u1ed3m c\u00e1c c\u00e1 nh\u00e2n s\u1eed d\u1ee5ng c\u00e1c k\u1ef9 n\u0103ng, ki\u1ebfn th\u1ee9c v\u00e0 kinh nghi\u1ec7m \u0111a d\u1ea1ng. C\u00e1c nh\u00f3m d\u1ef1 \u00e1n h\u1ee3p t\u00e1c l\u00e0m vi\u1ec7c c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau chung m\u1ed9t c\u00e1ch hi\u1ec7u su\u1ea5t h\u01a1n v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n so v\u1edbi c\u00e1c c\u00e1 nh\u00e2n l\u00e0m vi\u1ec7c ri\u00eang.<\/span><\/td>\n\n

                \u27a2 C\u00e1c d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c chuy\u1ec3n giao b\u1edfi c\u00e1c nh\u00f3m d\u1ef1 \u00e1n.<\/span><\/p>\n

                \u27a2 C\u00e1c nh\u00f3m d\u1ef1 \u00e1n l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c h\u01b0\u1edbng d\u1eabn, v\u0103n h\u00f3a chuy\u00ean nghi\u1ec7p c\u1ee7a t\u1ed5 ch\u1ee9c, h\u1ecd th\u01b0\u1eddng thi\u1ebft l\u1eadp v\u0103n h\u00f3a \u201c\u0111\u1ecba ph\u01b0\u01a1ng\u201d c\u1ee7a ri\u00eang h\u1ecd.<\/span><\/p>\n

                \u27a2 M\u00f4i tr\u01b0\u1eddng nh\u00f3m d\u1ef1 \u00e1n h\u1ee3p t\u00e1c t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho:<\/span><\/p>\n

                  \n
                • S\u1ef1 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c nguy\u00ean t\u1eafc v\u00e0 v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c kh\u00e1c,<\/span><\/li>\n
                • H\u1ecdc t\u1eadp v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n v\u00e0 nh\u00f3m, v\u00e0<\/span><\/li>\n
                • T\u1ed1i \u01b0u s\u1ef1 \u0111\u00f3ng g\u00f3p \u0111\u1ec3 mang l\u1ea1i k\u1ebft qu\u1ea3 mong mu\u1ed1n.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                  \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 B\u1ea3ng 2 – T\u1ea1o m\u00f4i tr\u01b0\u1eddng nh\u00f3m d\u1ef1 \u00e1n h\u1ee3p t\u00e1c<\/em><\/span><\/div>\n

                  \u00a0<\/div>\n
                  \n

                  T\u1ea1o m\u00f4i tr\u01b0\u1eddng nh\u00f3m d\u1ef1 \u00e1n h\u1ee3p t\u00e1c li\u00ean quan \u0111\u1ebfn nhi\u1ec1u y\u1ebfu t\u1ed1 \u0111\u00f3ng g\u00f3p, ch\u1eb3ng h\u1ea1n nh\u01b0 th\u1ecfa thu\u1eadn nh\u00f3m, c\u1ea5u tr\u00fac v\u00e0 quy tr\u00ecnh. Nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0y h\u1ed7 tr\u1ee3 m\u1ed9t n\u1ec1n v\u0103n h\u00f3a cho ph\u00e9p c\u00e1c c\u00e1 nh\u00e2n l\u00e0m vi\u1ec7c c\u00f9ng nhau v\u00e0 mang l\u1ea1i hi\u1ec7u qu\u1ea3 t\u1ed5ng h\u1ee3p t\u1eeb c\u00e1c t\u01b0\u01a1ng t\u00e1c.<\/span><\/p>\n

                    \n
                  • \n
                    Team agreements – Th\u1ecfa thu\u1eadn nh\u00f3m<\/strong><\/span>: Th\u1ecfa thu\u1eadn nh\u00f3m \u0111\u1ea1i di\u1ec7n cho m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c h\u00e0nh vi v\u00e0 chu\u1ea9n m\u1ef1c l\u00e0m vi\u1ec7c do nh\u00f3m d\u1ef1 \u00e1n thi\u1ebft l\u1eadp v\u00e0 \u0111\u01b0\u1ee3c duy tr\u00ec th\u00f4ng qua cam k\u1ebft c\u1ee7a c\u00e1 nh\u00e2n v\u00e0 nh\u00f3m d\u1ef1 \u00e1n. Th\u1ecfa thu\u1eadn nh\u00f3m n\u00ean \u0111\u01b0\u1ee3c t\u1ea1o ra khi b\u1eaft \u0111\u1ea7u m\u1ed9t d\u1ef1 \u00e1n v\u00e0 s\u1ebd ph\u00e1t tri\u1ec3n theo th\u1eddi gian khi nh\u00f3m d\u1ef1 \u00e1n ti\u1ebfp t\u1ee5c l\u00e0m vi\u1ec7c c\u00f9ng nhau, c\u0169ng nh\u01b0 x\u00e1c \u0111\u1ecbnh c\u00e1c chu\u1ea9n m\u1ef1c v\u00e0 h\u00e0nh vi c\u1ea7n thi\u1ebft \u0111\u1ec3 ti\u1ebfp t\u1ee5c l\u00e0m vi\u1ec7c c\u00f9ng nhau m\u1ed9t c\u00e1ch th\u00e0nh c\u00f4ng nh\u1ea5t.<\/span><\/div>\n<\/li>\n
                  • \n
                    Organizational structures – C\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9<\/strong><\/span>c: C\u00e1c nh\u00f3m d\u1ef1 \u00e1n s\u1eed d\u1ee5ng, \u0111i\u1ec1u ch\u1ec9nh v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c c\u01a1 c\u1ea5u gi\u00fap \u0111i\u1ec1u ph\u1ed1i n\u1ed7 l\u1ef1c c\u00e1 nh\u00e2n li\u00ean quan \u0111\u1ebfn c\u00f4ng vi\u1ec7c d\u1ef1 \u00e1n. C\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c l\u00e0 b\u1ea5t k\u1ef3 s\u1ef1 s\u1eafp x\u1ebfp ho\u1eb7c m\u1ed1i quan h\u1ec7 n\u00e0o gi\u1eefa c\u00e1c y\u1ebfu t\u1ed1 c\u1ee7a c\u00f4ng vi\u1ec7c d\u1ef1 \u00e1n v\u00e0 c\u00e1c quy tr\u00ecnh c\u1ee7a t\u1ed5 ch\u1ee9c.<\/span><\/div>\n<\/li>\n<\/ul>\n

                    C\u00e1c c\u1ea5u tr\u00fac n\u00e0y c\u00f3 th\u1ec3 d\u1ef1a tr\u00ean vai tr\u00f2, ch\u1ee9c n\u0103ng ho\u1eb7c quy\u1ec1n h\u1ea1n. Ch\u00fang c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 b\u00ean ngo\u00e0i d\u1ef1 \u00e1n, \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi b\u1ed1i c\u1ea3nh d\u1ef1 \u00e1n ho\u1eb7c \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf m\u1edbi \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u ri\u00eang c\u1ee7a d\u1ef1 \u00e1n. M\u1ed9t ng\u01b0\u1eddi\/nh\u00f3m\/t\u1ed5 ch\u1ee9c c\u00f3 th\u1ea9m quy\u1ec1n c\u00f3 th\u1ec3 ch\u00ednh th\u1ee9c \u00e1p \u0111\u1eb7t m\u1ed9t c\u01a1 c\u1ea5u ho\u1eb7c c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 \u0111\u00f3ng g\u00f3p v\u00e0o thi\u1ebft k\u1ebf \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c<\/span><\/p>\n

                      \n
                    • \n
                      V\u00ed d\u1ee5 v\u1ec1 c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n s\u1ef1 c\u1ed9ng t\u00e1c bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf:<\/span><\/div>\n
                        \n
                      • \n
                        \u0110\u1ecbnh ngh\u0129a v\u1ec1 vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m,<\/span><\/div>\n<\/li>\n
                      • \n
                        Ph\u00e2n b\u1ed5 nh\u00e2n vi\u00ean v\u00e0 nh\u00e0 cung c\u1ea5p v\u00e0o c\u00e1c nh\u00f3m d\u1ef1 \u00e1n,<\/span><\/div>\n<\/li>\n
                      • \n
                        C\u00e1c h\u1ed9i \u0111\u1ed3ng ch\u00ednh th\u1ee9c \u0111\u01b0\u1ee3c giao nhi\u1ec7m v\u1ee5 v\u1edbi m\u1ed9t m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3, v\u00e0<\/span><\/div>\n<\/li>\n
                      • \n
                        C\u00e1c cu\u1ed9c h\u1ecdp th\u01b0\u1eddng tr\u1ef1c th\u01b0\u1eddng xuy\u00ean xem x\u00e9t m\u1ed9t ch\u1ee7 \u0111\u1ec1 nh\u1ea5t \u0111\u1ecbnh.<\/span><\/div>\n<\/li>\n<\/ul>\n<\/li>\n
                      • \n
                        Processes – C\u00e1c quy tr\u00ecnh<\/strong><\/span>: C\u00e1c nh\u00f3m d\u1ef1 \u00e1n x\u00e1c \u0111\u1ecbnh c\u00e1c quy tr\u00ecnh cho ph\u00e9p ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 v\u00e0 c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ph\u00e2n c\u00f4ng. V\u00ed d\u1ee5, c\u00e1c nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 \u0111\u1ed3ng \u00fd v\u1edbi m\u1ed9t quy tr\u00ecnh ph\u00e2n r\u00e3 b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e2y ph\u00e2n r\u00e3 c\u00f4ng vi\u1ec7c (Work Breakdown Structure – WBS), backlog ho\u1eb7c b\u1ea3ng c\u00f4ng t\u00e1c.<\/span><\/div>\n<\/li>\n<\/ul>\n

                        C\u00e1c nh\u00f3m d\u1ef1 \u00e1n b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi v\u0103n h\u00f3a c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c tham gia v\u00e0o d\u1ef1 \u00e1n, b\u1ea3n ch\u1ea5t c\u1ee7a d\u1ef1 \u00e1n v\u00e0 m\u00f4i tr\u01b0\u1eddng m\u00e0 h\u1ecd ho\u1ea1t \u0111\u1ed9ng. Trong nh\u1eefng \u1ea3nh h\u01b0\u1edfng n\u00e0y, c\u00e1c nh\u00f3m d\u1ef1 \u00e1n thi\u1ebft l\u1eadp v\u0103n h\u00f3a nh\u00f3m c\u1ee7a ri\u00eang h\u1ecd. C\u00e1c nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh c\u1ea5u tr\u00fac c\u1ee7a h\u1ecd \u0111\u1ec3 ho\u00e0n th\u00e0nh t\u1ed1t nh\u1ea5t m\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n.<\/span><\/p>\n

                        B\u1eb1ng c\u00e1ch th\u00fac \u0111\u1ea9y m\u00f4i tr\u01b0\u1eddng h\u1ee3p t\u00e1c v\u00e0 h\u00f2a nh\u1eadp, ki\u1ebfn th\u1ee9c v\u00e0 chuy\u00ean m\u00f4n \u0111\u01b0\u1ee3c trao \u0111\u1ed5i t\u1ef1 do h\u01a1n, do \u0111\u00f3 t\u1ea1o ra k\u1ebft qu\u1ea3 d\u1ef1 \u00e1n t\u1ed1t h\u01a1n.<\/span><\/p>\n

                        S\u1ef1 r\u00f5 r\u00e0ng v\u1ec1 vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n v\u0103n h\u00f3a nh\u00f3m. Trong c\u00e1c nh\u00f3m d\u1ef1 \u00e1n, c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c giao cho c\u00e1c c\u00e1 nh\u00e2n ho\u1eb7c do ch\u00ednh c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n l\u1ef1a ch\u1ecdn. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m quy\u1ec1n h\u1ea1n, tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh v\u00e0 tr\u00e1ch nhi\u1ec7m th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5:<\/span><\/p>\n

                          \n
                        • \n
                          Authority – Th\u1ea9m quy\u1ec1n<\/strong><\/span>: Khi n\u00f3i \u0111\u1ebfn th\u1ea9m quy\u1ec1n, ngh\u0129a trong m\u1ed9t b\u1ed1i c\u1ea3nh nh\u1ea5t \u0111\u1ecbnh, c\u00f3 quy\u1ec1n \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh li\u00ean quan, thi\u1ebft l\u1eadp ho\u1eb7c c\u1ea3i ti\u1ebfn c\u00e1c th\u1ee7 t\u1ee5c, \u00e1p d\u1ee5ng c\u00e1c ngu\u1ed3n l\u1ef1c c\u1ee7a d\u1ef1 \u00e1n, chi ti\u00eau ng\u00e2n s\u00e1ch ho\u1eb7c \u0111\u01b0a ra c\u00e1c ph\u00ea duy\u1ec7t. Quy\u1ec1n h\u1ea1n \u0111\u01b0\u1ee3c trao t\u1eeb th\u1ef1c th\u1ec3 n\u00e0y sang th\u1ef1c th\u1ec3 kh\u00e1c, cho d\u00f9 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng hay ng\u1ea7m \u0111\u1ecbnh.<\/span><\/div>\n<\/li>\n
                        • \n
                          Accountability – Tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh<\/strong><\/span>: C\u00f3 th\u1ec3 gi\u1ea3i tr\u00ecnh \u0111\u01b0\u1ee3c cho m\u1ed9t k\u1ebft qu\u1ea3. Tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh kh\u00f4ng \u0111\u01b0\u1ee3c chia s\u1ebb. (C\u00f3 th\u1ec3 hi\u1ec3u l\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m sau c\u00f9ng).<\/span><\/div>\n<\/li>\n
                        • \n
                          Responsibility – Tr\u00e1ch nhi\u1ec7m th\u1ef1c hi\u1ec7n<\/strong><\/span>: \u0110i\u1ec1u ki\u1ec7n b\u1eaft bu\u1ed9c ph\u1ea3i l\u00e0m ho\u1eb7c ho\u00e0n th\u00e0nh m\u1ed9t vi\u1ec7c g\u00ec \u0111\u00f3. Tr\u00e1ch nhi\u1ec7m th\u1ef1c hi\u1ec7n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c chia s\u1ebb.<\/span><\/div>\n<\/li>\n<\/ul>\n

                          B\u1ea5t k\u1ec3 ai ch\u1ecbu tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh ho\u1eb7c ch\u1ecbu tr\u00e1ch nhi\u1ec7m th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 c\u1ee7a d\u1ef1 \u00e1n, m\u1ed9t nh\u00f3m d\u1ef1 \u00e1n h\u1ee3p t\u00e1c c\u00f3 tr\u00e1ch nhi\u1ec7m t\u1eadp th\u1ec3 \u0111\u1ed1i v\u1edbi c\u00e1c k\u1ebft qu\u1ea3 c\u1ee7a d\u1ef1 \u00e1n.<\/span><\/p>\n

                          M\u1ed9t nh\u00f3m d\u1ef1 \u00e1n \u0111a d\u1ea1ng c\u00f3 th\u1ec3 l\u00e0m phong ph\u00fa th\u00eam m\u00f4i tr\u01b0\u1eddng d\u1ef1 \u00e1n b\u1eb1ng c\u00e1ch t\u1eadp h\u1ee3p c\u00e1c quan \u0111i\u1ec3m kh\u00e1c nhau. Nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 bao g\u1ed3m nh\u00e2n vi\u00ean n\u1ed9i b\u1ed9 c\u1ee7a t\u1ed5 ch\u1ee9c, nh\u1eefng ng\u01b0\u1eddi l\u00e0m vi\u1ec7c theo h\u1ee3p \u0111\u1ed3ng, t\u00ecnh nguy\u1ec7n vi\u00ean ho\u1eb7c c\u00e1c b\u00ean th\u1ee9 ba b\u00ean ngo\u00e0i. Ngo\u00e0i ra, m\u1ed9t s\u1ed1 th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n tham gia d\u1ef1 \u00e1n tr\u00ean c\u01a1 s\u1edf ng\u1eafn h\u1ea1n \u0111\u1ec3 l\u00e0m vi\u1ec7c tr\u00ean m\u1ed9t c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c giao, trong khi c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c \u0111\u01b0\u1ee3c giao cho d\u1ef1 \u00e1n tr\u00ean c\u01a1 s\u1edf d\u00e0i h\u1ea1n. Vi\u1ec7c t\u00edch h\u1ee3p nh\u1eefng c\u00e1 nh\u00e2n n\u00e0y v\u1edbi m\u1ed9t nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t th\u1eed th\u00e1ch v\u1edbi t\u1ea5t c\u1ea3 nh\u1eefng ng\u01b0\u1eddi tham gia. V\u0103n h\u00f3a t\u00f4n tr\u1ecdng c\u1ee7a nh\u00f3m cho ph\u00e9p t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t v\u00e0 t\u00ecm c\u00e1ch t\u1eadn d\u1ee5ng ch\u00fang m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, khuy\u1ebfn kh\u00edch qu\u1ea3n l\u00fd xung \u0111\u1ed9t hi\u1ec7u qu\u1ea3.<\/span><\/p>\n

                          M\u1ed9t kh\u00eda c\u1ea1nh kh\u00e1c c\u1ee7a m\u00f4i tr\u01b0\u1eddng nh\u00f3m d\u1ef1 \u00e1n h\u1ee3p t\u00e1c l\u00e0 vi\u1ec7c k\u1ebft h\u1ee3p c\u00e1c ti\u00eau chu\u1ea9n h\u00e0nh ngh\u1ec1, quy t\u1eafc \u0111\u1ea1o \u0111\u1ee9c v\u00e0 c\u00e1c h\u01b0\u1edbng d\u1eabn kh\u00e1c l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a c\u00f4ng vi\u1ec7c chuy\u00ean m\u00f4n trong nh\u00f3m d\u1ef1 \u00e1n v\u00e0 t\u1ed5 ch\u1ee9c. C\u00e1c nh\u00f3m d\u1ef1 \u00e1n xem x\u00e9t c\u00e1ch c\u00e1c h\u01b0\u1edbng d\u1eabn n\u00e0y c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 n\u1ed7 l\u1ef1c c\u1ee7a h\u1ecd \u0111\u1ec3 tr\u00e1nh xung \u0111\u1ed9t c\u00f3 th\u1ec3 x\u1ea3y ra gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn v\u00e0 c\u00e1c h\u01b0\u1edbng d\u1eabn \u0111\u00e3 thi\u1ebft l\u1eadp m\u00e0 h\u1ecd s\u1eed d\u1ee5ng.<\/span><\/p>\n

                          M\u00f4i tr\u01b0\u1eddng nh\u00f3m d\u1ef1 \u00e1n h\u1ee3p t\u00e1c th\u00fac \u0111\u1ea9y vi\u1ec7c trao \u0111\u1ed5i th\u00f4ng tin v\u00e0 ki\u1ebfn th\u1ee9c c\u00e1 nh\u00e2n t\u1ef1 do. \u0110i\u1ec1u n\u00e0y c\u0169ng l\u00e0m t\u0103ng kh\u1ea3 n\u0103ng h\u1ecdc t\u1eadp chung v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n, \u0111\u1ed3ng th\u1eddi mang l\u1ea1i k\u1ebft qu\u1ea3 t\u00edch c\u1ef1c. M\u00f4i tr\u01b0\u1eddng nh\u00f3m d\u1ef1 \u00e1n h\u1ee3p t\u00e1c cho ph\u00e9p m\u1ecdi ng\u01b0\u1eddi \u0111\u00f3ng g\u00f3p n\u1ed7 l\u1ef1c h\u1ebft m\u00ecnh \u0111\u1ec3 mang l\u1ea1i k\u1ebft qu\u1ea3 mong mu\u1ed1n cho t\u1ed5 ch\u1ee9c. Ti\u1ebfp sau \u0111\u00f3, t\u1ed5 ch\u1ee9c s\u1ebd \u0111\u01b0\u1ee3c h\u01b0\u1edfng l\u1ee3i t\u1eeb c\u00e1c th\u00e0nh qu\u1ea3, k\u1ebft qu\u1ea3 m\u00e0 t\u1ed5 ch\u1ee9c t\u00f4n tr\u1ecdng c\u0169ng nh\u01b0 n\u00e2ng cao c\u00e1c gi\u00e1 tr\u1ecb, nguy\u00ean t\u1eafc v\u00e0 v\u0103n h\u00f3a n\u1ec1n t\u1ea3ng c\u1ee7a t\u1ed5 ch\u1ee9c.<\/span><\/p>\n

                          \u00a0<\/p>\n

                          T\u01b0\u01a1ng t\u00e1c hi\u1ec7u qu\u1ea3 v\u1edbi c\u00e1c b\u00ean li\u00ean quan<\/strong><\/span><\/h2>\n<\/div>\n
                          \n\n\n\n\n
                          C\u00c1C B\u00caN LI\u00caN QUAN – STAKEHOLDERS<\/strong><\/span><\/span><\/td>\n<\/tr>\n
                          \n
                          G\u1eafn k\u1ebft c\u00e1c b\u00ean li\u00ean quan m\u1ed9t c\u00e1ch ch\u1ee7 \u0111\u1ed9ng v\u00e0 \u1edf m\u1ee9c \u0111\u1ed9 c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u00f3ng g\u00f3p v\u00e0o s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a d\u1ef1 \u00e1n c\u0169ng nh\u01b0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/div>\n<\/td>\n
                          		\n

                          \u27a2 C\u00e1c b\u00ean li\u00ean quan \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn d\u1ef1 \u00e1n, hi\u1ec7u su\u1ea5t v\u00e0 k\u1ebft qu\u1ea3.<\/span><\/p>\n

                          \u27a2 C\u00e1c nh\u00f3m d\u1ef1 \u00e1n ph\u1ee5c v\u1ee5 c\u00e1c b\u00ean li\u00ean quan kh\u00e1c b\u1eb1ng c\u00e1ch g\u1eafn k\u1ebft v\u1edbi h\u1ecd.<\/span><\/p>\n

                          \u27a2 S\u1ef1 tham gia c\u1ee7a c\u00e1c b\u00ean li\u00ean quan ch\u1ee7 \u0111\u1ed9ng th\u00fac \u0111\u1ea9y vi\u1ec7c chuy\u1ec3n giao gi\u00e1 tr\u1ecb<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                          \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 B\u1ea3ng 3 – T\u01b0\u01a1ng t\u00e1c hi\u1ec7u qu\u1ea3 v\u1edbi c\u00e1c b\u00ean li\u00ean quan<\/em><\/span><\/div>\n

                          \u00a0<\/div>\n
                          \n

                          C\u00e1c b\u00ean li\u00ean quan c\u00f3 th\u1ec3 l\u00e0 c\u00e1 nh\u00e2n, nh\u00f3m ho\u1eb7c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng, b\u1ecb \u1ea3nh h\u01b0\u1edfng ho\u1eb7c nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c b\u1ea3n th\u00e2n b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi m\u1ed9t quy\u1ebft \u0111\u1ecbnh, ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c k\u1ebft qu\u1ea3 c\u1ee7a danh m\u1ee5c \u0111\u1ea7u t\u01b0, ch\u01b0\u01a1ng tr\u00ecnh ho\u1eb7c d\u1ef1 \u00e1n. C\u00e1c b\u00ean li\u00ean quan c\u0169ng \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp ho\u1eb7c gi\u00e1n ti\u1ebfp \u0111\u1ebfn d\u1ef1 \u00e1n, hi\u1ec7u su\u1ea5t ho\u1eb7c k\u1ebft qu\u1ea3 c\u1ee7a d\u1ef1 \u00e1n theo c\u00e1ch t\u00edch c\u1ef1c ho\u1eb7c ti\u00eau c\u1ef1c.<\/span><\/p>\n

                          C\u00e1c b\u00ean li\u00ean quan c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn nhi\u1ec1u kh\u00eda c\u1ea1nh c\u1ee7a d\u1ef1 \u00e1n, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf:<\/span><\/p>\n

                            \n
                          • Ph\u1ea1m vi \/ y\u00eau c\u1ea7u: b\u1eb1ng c\u00e1ch ti\u1ebft l\u1ed9 nhu c\u1ea7u th\u00eam, \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c lo\u1ea1i b\u1ecf c\u00e1c y\u1ebfu t\u1ed1 c\u1ee7a ph\u1ea1m vi v\u00e0 \/ ho\u1eb7c y\u00eau c\u1ea7u c\u1ee7a d\u1ef1 \u00e1n;<\/span><\/li>\n
                          • Ti\u1ebfn \u0111\u1ed9: b\u1eb1ng c\u00e1ch \u0111\u01b0a ra c\u00e1c \u00fd t\u01b0\u1edfng \u0111\u1ec3 \u0111\u1ea9y nhanh ti\u1ebfn \u0111\u1ed9 chuy\u1ec3n giao ho\u1eb7c b\u1eb1ng c\u00e1ch l\u00e0m ch\u1eadm ho\u1eb7c ng\u1eebng vi\u1ec7c chuy\u1ec3n giao c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u00ednh c\u1ee7a d\u1ef1 \u00e1n;<\/span><\/li>\n
                          • Chi ph\u00ed: b\u1eb1ng c\u00e1ch gi\u00fap gi\u1ea3m ho\u1eb7c lo\u1ea1i b\u1ecf c\u00e1c kho\u1ea3n chi ti\u00eau theo k\u1ebf ho\u1ea1ch ho\u1eb7c b\u1eb1ng c\u00e1ch th\u00eam c\u00e1c b\u01b0\u1edbc, y\u00eau c\u1ea7u hay h\u1ea1n ch\u1ebf l\u00e0m t\u0103ng chi ph\u00ed ho\u1eb7c y\u00eau c\u1ea7u ngu\u1ed3n l\u1ef1c b\u1ed5 sung;<\/span><\/li>\n
                          • Nh\u00f3m d\u1ef1 \u00e1n: b\u1eb1ng c\u00e1ch h\u1ea1n ch\u1ebf ho\u1eb7c cho ph\u00e9p s\u1eed d\u1ee5ng nh\u1eefng ng\u01b0\u1eddi c\u00f3 k\u1ef9 n\u0103ng, ki\u1ebfn th\u1ee9c v\u00e0 kinh nghi\u1ec7m c\u1ea7n thi\u1ebft \u0111\u1ec3 mang l\u1ea1i k\u1ebft qu\u1ea3 d\u1ef1 ki\u1ebfn v\u00e0 th\u00fac \u0111\u1ea9y v\u0103n h\u00f3a h\u1ecdc t\u1eadp;<\/span><\/li>\n
                          • C\u00e1c k\u1ebf ho\u1ea1ch: b\u1eb1ng c\u00e1ch cung c\u1ea5p th\u00f4ng tin cho c\u00e1c k\u1ebf ho\u1ea1ch ho\u1eb7c b\u1eb1ng c\u00e1ch \u1ee7ng h\u1ed9 c\u00e1c thay \u0111\u1ed5i c\u00e1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 c\u00f4ng vi\u1ec7c \u0111\u00e3 th\u1ecfa thu\u1eadn;<\/span><\/li>\n
                          • K\u1ebft qu\u1ea3: b\u1eb1ng c\u00e1ch cho ph\u00e9p ho\u1eb7c ng\u0103n ch\u1eb7n c\u00f4ng vi\u1ec7c c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 mong mu\u1ed1n;<\/span><\/li>\n
                          • V\u0103n h\u00f3a: b\u1eb1ng c\u00e1ch thi\u1ebft l\u1eadp ho\u1eb7c t\u1ea1o \u1ea3nh h\u01b0\u1edfng – hay th\u1eadm ch\u00ed x\u00e1c \u0111\u1ecbnh – m\u1ee9c \u0111\u1ed9 v\u00e0 t\u00ednh ch\u1ea5t tham gia c\u1ee7a nh\u00f3m d\u1ef1 \u00e1n v\u00e0 t\u1ed5 ch\u1ee9c r\u1ed9ng h\u01a1n;<\/span><\/li>\n
                          • Hi\u1ec7n th\u1ef1c h\u00f3a l\u1ee3i \u00edch: b\u1eb1ng c\u00e1ch t\u1ea1o ra v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n \u0111\u1ec3 d\u1ef1 \u00e1n mang l\u1ea1i gi\u00e1 tr\u1ecb \u0111\u00e3 \u0111\u1ecbnh;<\/span><\/li>\n
                          • \n
                            R\u1ee7i ro: b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh c\u00e1c ng\u01b0\u1ee1ng r\u1ee7i ro c\u1ee7a d\u1ef1 \u00e1n, c\u0169ng nh\u01b0 tham gia v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd r\u1ee7i ro ti\u1ebfp theo;<\/span><\/div>\n<\/li>\n
                          • Ch\u1ea5t l\u01b0\u1ee3ng: b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh v\u00e0 y\u00eau c\u1ea7u c\u00e1c y\u00eau c\u1ea7u ch\u1ea5t l\u01b0\u1ee3ng; v\u00e0<\/span><\/li>\n
                          • Th\u00e0nh c\u00f4ng: b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh c\u00e1c y\u1ebfu t\u1ed1 th\u00e0nh c\u00f4ng v\u00e0 tham gia \u0111\u00e1nh gi\u00e1 th\u00e0nh c\u00f4ng.<\/span><\/li>\n<\/ul>\n

                            C\u00e1c b\u00ean li\u00ean quan c\u00f3 th\u1ec3 \u0111\u1ebfn v\u00e0 \u0111i trong su\u1ed1t v\u00f2ng \u0111\u1eddi c\u1ee7a d\u1ef1 \u00e1n. Ngo\u00e0i ra, m\u1ee9c \u0111\u1ed9 quan t\u00e2m, \u1ea3nh h\u01b0\u1edfng ho\u1eb7c t\u00e1c \u0111\u1ed9ng c\u1ee7a m\u1ed9t b\u00ean li\u00ean quan c\u00f3 th\u1ec3 thay \u0111\u1ed5i theo th\u1eddi gian. C\u00e1c b\u00ean li\u00ean quan, \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 m\u1ee9c \u0111\u1ed9 \u1ea3nh h\u01b0\u1edfng cao v\u00e0 c\u00f3 quan \u0111i\u1ec3m kh\u00f4ng thu\u1eadn l\u1ee3i ho\u1eb7c trung l\u1eadp v\u1ec1 d\u1ef1 \u00e1n, c\u1ea7n ph\u1ea3i tham gia m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 \u0111\u1ec3 l\u1ee3i \u00edch, m\u1ed1i quan t\u00e2m v\u00e0 quy\u1ec1n c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c hi\u1ec3u r\u00f5. Sau \u0111\u00f3, nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng m\u1ed1i quan t\u00e2m n\u00e0y th\u00f4ng qua s\u1ef1 tham gia v\u00e0 h\u1ed7 tr\u1ee3 hi\u1ec7u qu\u1ea3 d\u1eabn \u0111\u1ebfn x\u00e1c su\u1ea5t c\u1ee7a m\u1ed9t k\u1ebft qu\u1ea3 d\u1ef1 \u00e1n th\u00e0nh c\u00f4ng l\u00e0 cao nh\u1ea5t.<\/span><\/p>\n

                            X\u00e1c \u0111\u1ecbnh, ph\u00e2n t\u00edch v\u00e0 ch\u1ee7 \u0111\u1ed9ng tham gia v\u1edbi c\u00e1c b\u00ean li\u00ean quan t\u1eeb khi b\u1eaft \u0111\u1ea7u \u0111\u1ebfn khi k\u1ebft th\u00fac d\u1ef1 \u00e1n gi\u00fap t\u1ea1o ra th\u00e0nh c\u00f4ng.<\/span><\/p>\n

                            Nh\u00f3m d\u1ef1 \u00e1n l\u00e0 m\u1ed9t nh\u00f3m c\u00e1c b\u00ean li\u00ean quan. Nh\u00f3m c\u00e1c b\u00ean li\u00ean quan n\u00e0y thu h\u00fat c\u00e1c b\u00ean li\u00ean quan kh\u00e1c \u0111\u1ec3 c\u00f3 th\u1ec3 hi\u1ec3u, xem x\u00e9t, giao ti\u1ebfp, c\u0169ng nh\u01b0 \u0111\u00e1p \u1ee9ng c\u00e1c s\u1edf th\u00edch, nhu c\u1ea7u v\u00e0 \u00fd ki\u1ebfn c\u1ee7a h\u1ecd.<\/span><\/p>\n

                            Hi\u1ec7u su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 c\u1ee7a s\u1ef1 g\u1eafn k\u1ebft v\u00e0 giao ti\u1ebfp bao g\u1ed3m x\u00e1c \u0111\u1ecbnh c\u00e1ch th\u1ee9c, th\u1eddi \u0111i\u1ec3m, t\u1ea7n su\u1ea5t v\u00e0 trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p m\u00e0 c\u00e1c b\u00ean li\u00ean quan mu\u1ed1n – v\u00e0 n\u00ean tham gia. Giao ti\u1ebfp l\u00e0 m\u1ed9t ph\u1ea7n quan tr\u1ecdng c\u1ee7a s\u1ef1 g\u1eafn k\u1ebft; tuy nhi\u00ean, s\u1ef1 g\u1eafn k\u1ebft nghi\u00ean c\u1ee9u s\u00e2u h\u01a1n bao g\u1ed3m nh\u1eadn th\u1ee9c v\u1ec1 \u00fd t\u01b0\u1edfng c\u1ee7a nh\u1eefng ng\u01b0\u1eddi kh\u00e1c, s\u1ef1 ti\u1ebfp nh\u1eadn c\u00e1c quan \u0111i\u1ec3m kh\u00e1c v\u00e0 \u0111\u1ecbnh h\u00ecnh chung v\u1ec1 m\u1ed9t gi\u1ea3i ph\u00e1p \u0111\u01b0\u1ee3c chia s\u1ebb. S\u1ef1 g\u1eafn k\u1ebft bao g\u1ed3m vi\u1ec7c x\u00e2y d\u1ef1ng v\u00e0 duy tr\u00ec c\u00e1c m\u1ed1i quan h\u1ec7 v\u1eefng ch\u1eafc th\u00f4ng qua giao ti\u1ebfp th\u01b0\u1eddng xuy\u00ean, giao ti\u1ebfp 2 chi\u1ec1u. N\u00f3 khuy\u1ebfn kh\u00edch s\u1ef1 h\u1ee3p t\u00e1c th\u00f4ng qua c\u00e1c cu\u1ed9c h\u1ecdp t\u01b0\u01a1ng t\u00e1c, g\u1eb7p m\u1eb7t tr\u1ef1c ti\u1ebfp, \u0111\u1ed1i tho\u1ea1i kh\u00f4ng ch\u00ednh th\u1ee9c v\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng chia s\u1ebb ki\u1ebfn th\u1ee9c.<\/span><\/p>\n

                            S\u1ef1 g\u1eafn k\u1ebft c\u1ee7a c\u00e1c b\u00ean li\u00ean quan ch\u1ee7 y\u1ebfu d\u1ef1a v\u00e0o c\u00e1c k\u1ef9 n\u0103ng gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n, bao g\u1ed3m ch\u1ee7 \u0111\u1ed9ng, ch\u00ednh tr\u1ef1c, trung th\u1ef1c, h\u1ee3p t\u00e1c, t\u00f4n tr\u1ecdng, \u0111\u1ed3ng c\u1ea3m v\u00e0 t\u1ef1 tin. Nh\u1eefng k\u1ef9 n\u0103ng v\u00e0 th\u00e1i \u0111\u1ed9 n\u00e0y c\u00f3 th\u1ec3 gi\u00fap m\u1ecdi ng\u01b0\u1eddi th\u00edch nghi v\u1edbi c\u00f4ng vi\u1ec7c v\u1edbi nhau, t\u0103ng kh\u1ea3 n\u0103ng th\u00e0nh c\u00f4ng.<\/span><\/p>\n

                            S\u1ef1 g\u1eafn k\u1ebft gi\u00fap c\u00e1c nh\u00f3m d\u1ef1 \u00e1n ph\u00e1t hi\u1ec7n, thu th\u1eadp, \u0111\u00e1nh gi\u00e1 th\u00f4ng tin, d\u1eef li\u1ec7u v\u00e0 \u00fd ki\u1ebfn. \u0110i\u1ec1u n\u00e0y t\u1ea1o ra s\u1ef1 hi\u1ec3u bi\u1ebft chung v\u00e0 s\u1ef1 li\u00ean k\u1ebft, gi\u00fap t\u1ea1o ra c\u00e1c k\u1ebft qu\u1ea3 c\u1ee7a d\u1ef1 \u00e1n. Ngo\u00e0i ra, c\u00e1c ho\u1ea1t \u0111\u1ed9ng n\u00e0y gi\u00fap nh\u00f3m d\u1ef1 \u00e1n \u0111i\u1ec1u ch\u1ec9nh d\u1ef1 \u00e1n \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh, \u0111i\u1ec1u ch\u1ec9nh v\u00e0 \u1ee9ng ph\u00f3 v\u1edbi c\u00e1c t\u00ecnh hu\u1ed1ng thay \u0111\u1ed5i.<\/span><\/p>\n

                            C\u00e1c nh\u00f3m d\u1ef1 \u00e1n t\u00edch c\u1ef1c g\u1eafn k\u1ebft c\u00e1c b\u00ean li\u00ean quan kh\u00e1c trong su\u1ed1t d\u1ef1 \u00e1n \u0111\u1ec3 gi\u1ea3m thi\u1ec3u c\u00e1c t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c ti\u1ec1m \u1ea9n v\u00e0 t\u1ed1i \u0111a h\u00f3a c\u00e1c t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c. S\u1ef1 g\u1eafn k\u1ebft c\u1ee7a c\u00e1c b\u00ean li\u00ean quan c\u0169ng t\u1ea1o c\u01a1 h\u1ed9i cho vi\u1ec7c th\u1ef1c hi\u1ec7n v\u00e0 mang l\u1ea1i k\u1ebft qu\u1ea3 d\u1ef1 \u00e1n m\u1ea1nh m\u1ebd h\u01a1n ngo\u00e0i vi\u1ec7c t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a c\u00e1c b\u00ean li\u00ean quan. Cu\u1ed1i c\u00f9ng, g\u1eafn k\u1ebft c\u00e1c b\u00ean li\u00ean quan kh\u00e1c gi\u00fap nh\u00f3m d\u1ef1 \u00e1n t\u00ecm ra c\u00e1c gi\u1ea3i ph\u00e1p c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c nhi\u1ec1u b\u00ean li\u00ean quan ch\u1ea5p nh\u1eadn h\u01a1n.<\/span><\/p>\n

                            \u00a0<\/p>\n

                            T\u1eadp trung v\u00e0o gi\u00e1 tr\u1ecb<\/strong><\/span><\/h2>\n
                            \n\n\n\n\n
                            GI\u00c1 TR\u1eca – VALUE<\/strong><\/span><\/span><\/td>\n<\/tr>\n
                            Li\u00ean t\u1ee5c \u0111\u00e1nh gi\u00e1 v\u00e0 \u0111i\u1ec1u ch\u1ec9nh s\u1ef1 li\u00ean k\u1ebft c\u1ee7a d\u1ef1 \u00e1n v\u1edbi c\u00e1c m\u1ee5c ti\u00eau kinh doanh c\u0169ng nh\u01b0 c\u00e1c l\u1ee3i \u00edch v\u00e0 gi\u00e1 tr\u1ecb d\u1ef1 ki\u1ebfn.<\/span><\/td>\n\n

                            \u27a2 Gi\u00e1 tr\u1ecb l\u00e0 ch\u1ec9 s\u1ed1 cu\u1ed1i c\u00f9ng c\u1ee7a s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a d\u1ef1 \u00e1n.<\/span><\/p>\n

                            \u27a2 Gi\u00e1 tr\u1ecb c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c hi\u1ec7n th\u1ef1c h\u00f3a trong su\u1ed1t d\u1ef1 \u00e1n, t\u1ea1i th\u1eddi \u0111i\u1ec3m k\u1ebft th\u00fac d\u1ef1 \u00e1n, ho\u1eb7c sau khi d\u1ef1 \u00e1n ho\u00e0n th\u00e0nh.<\/span><\/p>\n

                            \u27a2 Gi\u00e1 tr\u1ecb v\u00e0 nh\u1eefng l\u1ee3i \u00edch \u0111\u00f3ng g\u00f3p v\u00e0o gi\u00e1 tr\u1ecb c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a b\u1eb1ng c\u00e1c thu\u1eadt ng\u1eef \u0111\u1ecbnh l\u01b0\u1ee3ng v\u00e0 \/ ho\u1eb7c \u0111\u1ecbnh t\u00ednh.<\/span><\/p>\n

                            \u27a2 T\u1eadp trung v\u00e0o k\u1ebft qu\u1ea3 cho ph\u00e9p c\u00e1c nh\u00f3m d\u1ef1 \u00e1n h\u1ed7 tr\u1ee3 nh\u1eefng l\u1ee3i \u00edch d\u1ef1 ki\u1ebfn d\u1eabn \u0111\u1ebfn vi\u1ec7c t\u1ea1o ra gi\u00e1 tr\u1ecb.<\/span><\/p>\n

                            \u27a2 C\u00e1c nh\u00f3m d\u1ef1 \u00e1n \u0111\u00e1nh gi\u00e1 ti\u1ebfn \u0111\u1ed9 v\u00e0 th\u00edch \u1ee9ng \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a gi\u00e1 tr\u1ecb mong \u0111\u1ee3i.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                            \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0B\u1ea3ng 4 – T\u1eadp trung v\u00e0o gi\u00e1 tr\u1ecb<\/em><\/span><\/div>\n<\/div>\n

                            \u00a0<\/div>\n
                            \n

                            Gi\u00e1 tr\u1ecb, bao g\u1ed3m c\u1ea3 k\u1ebft qu\u1ea3 t\u1eeb quan \u0111i\u1ec3m c\u1ee7a kh\u00e1ch h\u00e0ng ho\u1eb7c ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i, l\u00e0 ch\u1ec9 s\u1ed1 th\u00e0nh c\u00f4ng cu\u1ed1i c\u00f9ng v\u00e0 l\u00e0 \u0111\u1ed9ng l\u1ef1c c\u1ee7a c\u00e1c d\u1ef1 \u00e1n. Gi\u00e1 tr\u1ecb t\u1eadp trung v\u00e0o k\u1ebft qu\u1ea3 c\u1ee7a c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c chuy\u1ec3n giao. Gi\u00e1 tr\u1ecb c\u1ee7a m\u1ed9t d\u1ef1 \u00e1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n d\u01b0\u1edbi d\u1ea1ng \u0111\u00f3ng g\u00f3p t\u00e0i ch\u00ednh cho t\u1ed5 ch\u1ee9c t\u00e0i tr\u1ee3 ho\u1eb7c ti\u1ebfp nh\u1eadn. Gi\u00e1 tr\u1ecb c\u00f3 th\u1ec3 l\u00e0 th\u01b0\u1edbc \u0111o c\u1ee7a l\u1ee3i \u00edch c\u00f4ng c\u1ed9ng \u0111\u1ea1t \u0111\u01b0\u1ee3c, v\u00ed d\u1ee5, l\u1ee3i \u00edch x\u00e3 h\u1ed9i ho\u1eb7c l\u1ee3i \u00edch \u0111\u01b0\u1ee3c nh\u1eadn th\u1ee9c c\u1ee7a kh\u00e1ch h\u00e0ng t\u1eeb k\u1ebft qu\u1ea3 d\u1ef1 \u00e1n. Khi d\u1ef1 \u00e1n l\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh, \u0111\u00f3ng g\u00f3p c\u1ee7a d\u1ef1 \u00e1n v\u00e0o k\u1ebft qu\u1ea3 ch\u01b0\u01a1ng tr\u00ecnh c\u00f3 th\u1ec3 th\u1ec3 hi\u1ec7n gi\u00e1 tr\u1ecb.<\/span><\/p>\n

                            Nhi\u1ec1u d\u1ef1 \u00e1n, m\u1eb7c d\u00f9 kh\u00f4ng ph\u1ea3i t\u1ea5t c\u1ea3, \u0111\u1ec1u \u0111\u01b0\u1ee3c b\u1eaft \u0111\u1ea7u d\u1ef1a tr\u00ean m\u1ed9t \u0111\u1ec1 \u00e1n kinh doanh (business case). C\u00e1c d\u1ef1 \u00e1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c b\u1eaft \u0111\u1ea7u do b\u1ea5t k\u1ef3 nhu c\u1ea7u n\u00e0o \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh \u0111\u1ec3 cung c\u1ea5p ho\u1eb7c s\u1eeda \u0111\u1ed5i quy tr\u00ecnh, s\u1ea3n ph\u1ea9m hay d\u1ecbch v\u1ee5, ch\u1eb3ng h\u1ea1n nh\u01b0 h\u1ee3p \u0111\u1ed3ng, b\u1ea3n k\u00ea khai c\u00f4ng vi\u1ec7c ho\u1eb7c c\u00e1c t\u00e0i li\u1ec7u kh\u00e1c. Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, m\u1ee5c \u0111\u00edch c\u1ee7a d\u1ef1 \u00e1n l\u00e0 cung c\u1ea5p k\u1ebft qu\u1ea3 mong mu\u1ed1n \u0111\u00e1p \u1ee9ng nhu c\u1ea7u v\u1edbi m\u1ed9t gi\u1ea3i ph\u00e1p c\u00f3 gi\u00e1 tr\u1ecb. M\u1ed9t \u0111\u1ec1 \u00e1n kinh doanh c\u00f3 th\u1ec3 ch\u1ee9a th\u00f4ng tin v\u1ec1 s\u1ef1 li\u00ean k\u1ebft chi\u1ebfn l\u01b0\u1ee3c, \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 r\u1ee7i ro, nghi\u00ean c\u1ee9u t\u00ednh kh\u1ea3 thi v\u1ec1 kinh t\u1ebf, l\u1ee3i t\u1ee9c \u0111\u1ea7u t\u01b0, c\u00e1c c\u00e1ch \u0111o l\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 v\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn thay th\u1ebf. \u0110\u1ec1 \u00e1n kinh doanh c\u00f3 th\u1ec3 n\u00eau \u0111\u00f3ng g\u00f3p gi\u00e1 tr\u1ecb d\u1ef1 ki\u1ebfn c\u1ee7a k\u1ebft qu\u1ea3 d\u1ef1 \u00e1n theo \u0111\u1ecbnh t\u00ednh ho\u1eb7c \u0111\u1ecbnh l\u01b0\u1ee3ng, ho\u1eb7c c\u1ea3 hai. M\u1ed9t \u0111\u1ec1 \u00e1n kinh doanh ch\u1ee9a \u00edt nh\u1ea5t c\u00e1c y\u1ebfu t\u1ed1 h\u1ed7 tr\u1ee3 v\u00e0 li\u00ean quan \u0111\u1ebfn nhau:<\/span><\/p>\n

                              \n
                            • \n
                              Business need – Nhu c\u1ea7u kinh doanh<\/strong><\/span>: Doanh nghi\u1ec7p cung c\u1ea5p c\u01a1 s\u1edf l\u00fd lu\u1eadn cho d\u1ef1 \u00e1n, gi\u1ea3i th\u00edch l\u00fd do t\u1ea1i sao d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n. N\u00f3 b\u1eaft ngu\u1ed3n t\u1eeb c\u00e1c y\u00eau c\u1ea7u kinh doanh s\u01a1 b\u1ed9, \u0111\u01b0\u1ee3c ph\u1ea3n \u00e1nh trong \u0111i\u1ec1u l\u1ec7 d\u1ef1 \u00e1n ho\u1eb7c t\u00e0i li\u1ec7u \u1ee7y quy\u1ec1n kh\u00e1c. N\u00f3 cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft v\u1ec1 c\u00e1c m\u1ee5c \u0111\u00edch v\u00e0 m\u1ee5c ti\u00eau kinh doanh. Nhu c\u1ea7u kinh doanh c\u00f3 th\u1ec3 d\u00e0nh cho t\u1ed5 ch\u1ee9c ho\u1ea1t \u0111\u1ed9ng, t\u1ed5 ch\u1ee9c kh\u00e1ch h\u00e0ng, s\u1ef1 h\u1ee3p t\u00e1c c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c ho\u1eb7c ph\u00fac l\u1ee3i c\u1ed9ng \u0111\u1ed3ng. Tuy\u00ean b\u1ed1 r\u00f5 r\u00e0ng v\u1ec1 nhu c\u1ea7u kinh doanh gi\u00fap nh\u00f3m d\u1ef1 \u00e1n hi\u1ec3u \u0111\u01b0\u1ee3c c\u00e1c \u0111\u1ed9ng l\u1ef1c kinh doanh cho tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai v\u00e0 cho ph\u00e9p nh\u00f3m d\u1ef1 \u00e1n x\u00e1c \u0111\u1ecbnh c\u00e1c c\u01a1 h\u1ed9i ho\u1eb7c v\u1ea5n \u0111\u1ec1 \u0111\u1ec3 t\u0103ng gi\u00e1 tr\u1ecb ti\u1ec1m n\u0103ng t\u1eeb k\u1ebft qu\u1ea3 d\u1ef1 \u00e1n.<\/span><\/div>\n<\/li>\n
                            • \n
                              Project justification – S\u1ef1 ch\u1ee9ng minh d\u1ef1 \u00e1n<\/strong><\/span>: S\u1ef1 ch\u1ee9ng minh d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi nhu c\u1ea7u kinh doanh. N\u00f3 gi\u1ea3i th\u00edch l\u00fd do t\u1ea1i sao nhu c\u1ea7u kinh doanh \u0111\u00e1ng \u0111\u1ec3 \u0111\u1ea7u t\u01b0 v\u00e0 t\u1ea1i sao n\u00f3 c\u1ea7n \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft v\u00e0o l\u00fac n\u00e0y. Ch\u1ee9ng minh d\u1ef1 \u00e1n \u0111i k\u00e8m v\u1edbi ph\u00e2n t\u00edch chi ph\u00ed – l\u1ee3i \u00edch v\u00e0 c\u00e1c gi\u1ea3 \u0111\u1ecbnh.<\/span><\/div>\n<\/li>\n
                            • \n
                              Business strategy – Chi\u1ebfn l\u01b0\u1ee3c kinh doanh<\/strong><\/span>: Chi\u1ebfn l\u01b0\u1ee3c kinh doanh l\u00e0 l\u00fd do c\u1ee7a d\u1ef1 \u00e1n v\u00e0 m\u1ecdi nhu c\u1ea7u \u0111\u1ec1u li\u00ean quan \u0111\u1ebfn chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb.<\/span><\/div>\n<\/li>\n<\/ul>\n

                              Ho\u1eb7c ch\u00fang ta c\u00f3 th\u1ec3 k\u1ebft h\u1ee3p nhu c\u1ea7u kinh doanh, ch\u1ee9ng minh c\u1ee7a d\u1ef1 \u00e1n v\u00e0 chi\u1ebfn l\u01b0\u1ee3c kinh doanh v\u1edbi nhau, ngo\u00e0i c\u00e1c l\u1ee3i \u00edch v\u00e0 c\u00e1c th\u1ecfa thu\u1eadn c\u00f3 th\u1ec3, n\u00f3 c\u00f2n cung c\u1ea5p cho nh\u00f3m d\u1ef1 \u00e1n th\u00f4ng tin cho ph\u00e9p h\u1ecd \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t \u0111\u1ec3 \u0111\u00e1p \u1ee9ng ho\u1eb7c v\u01b0\u1ee3t qu\u00e1 gi\u00e1 tr\u1ecb kinh doanh d\u1ef1 ki\u1ebfn.<\/span><\/p>\n

                              C\u00e1c k\u1ebft qu\u1ea3 mong mu\u1ed1n c\u1ea7n \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 r\u00f5 r\u00e0ng, \u0111\u00e1nh gi\u00e1 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i v\u00e0 c\u1eadp nh\u1eadt trong su\u1ed1t d\u1ef1 \u00e1n. Trong v\u00f2ng \u0111\u1eddi c\u1ee7a n\u00f3, m\u1ed9t d\u1ef1 \u00e1n c\u00f3 th\u1ec3 tr\u1ea3i qua s\u1ef1 thay \u0111\u1ed5i v\u00e0 nh\u00f3m d\u1ef1 \u00e1n sau \u0111\u00f3 s\u1ebd \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 \u0111\u00e1p \u1ee9ng. Nh\u00f3m d\u1ef1 \u00e1n li\u00ean t\u1ee5c \u0111\u00e1nh gi\u00e1 ti\u1ebfn \u0111\u1ed9 v\u00e0 h\u01b0\u1edbng d\u1ef1 \u00e1n d\u1ef1a tr\u00ean k\u1ebft qu\u1ea3 \u0111\u1ea7u ra, \u0111\u01b0\u1eddng c\u01a1 s\u1edf v\u00e0 \u0111\u1ec1 \u00e1n kinh doanh mong mu\u1ed1n \u0111\u1ec3 x\u00e1c nh\u1eadn r\u1eb1ng d\u1ef1 \u00e1n v\u1eabn ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u v\u00e0 s\u1ebd mang l\u1ea1i k\u1ebft qu\u1ea3 nh\u01b0 d\u1ef1 ki\u1ebfn. Ngo\u00e0i ra, \u0111\u1ec1 \u00e1n kinh doanh \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt \u0111\u1ec3 n\u1eafm b\u1eaft c\u01a1 h\u1ed9i ho\u1eb7c gi\u1ea3m thi\u1ec3u v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1edfi nh\u00f3m d\u1ef1 \u00e1n v\u00e0 c\u00e1c b\u00ean li\u00ean quan kh\u00e1c. N\u1ebfu d\u1ef1 \u00e1n ho\u1eb7c c\u00e1c b\u00ean li\u00ean quan kh\u00f4ng c\u00f2n ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u kinh doanh, hay n\u1ebfu d\u1ef1 \u00e1n d\u01b0\u1eddng nh\u01b0 kh\u00f4ng th\u1ec3 cung c\u1ea5p gi\u00e1 tr\u1ecb d\u1ef1 ki\u1ebfn, t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 ch\u1ecdn ch\u1ea5m d\u1ee9t n\u1ed7 l\u1ef1c.<\/span><\/p>\n

                              Gi\u00e1 tr\u1ecb l\u00e0 th\u1ee9 qu\u00fd gi\u00e1, t\u1ea7m quan tr\u1ecdng ho\u1eb7c h\u1eefu \u00edch c\u1ee7a m\u1ed9t c\u00e1i g\u00ec \u0111\u00f3. Gi\u00e1 tr\u1ecb l\u00e0 ch\u1ee7 quan, theo ngh\u0129a l\u00e0 c\u00f9ng m\u1ed9t kh\u00e1i ni\u1ec7m c\u00f3 th\u1ec3 c\u00f3 gi\u00e1 tr\u1ecb kh\u00e1c nhau \u0111\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi v\u00e0 t\u1ed5 ch\u1ee9c kh\u00e1c nhau. \u0110i\u1ec1u n\u00e0y x\u1ea3y ra b\u1edfi v\u00ec nh\u1eefng g\u00ec \u0111\u01b0\u1ee3c coi l\u00e0 l\u1ee3i \u00edch ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1c chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a t\u1ed5 ch\u1ee9c, t\u1eeb l\u1ee3i \u00edch t\u00e0i ch\u00ednh ng\u1eafn h\u1ea1n, l\u1ee3i \u00edch d\u00e0i h\u1ea1n v\u00e0 th\u1eadm ch\u00ed c\u1ea3 c\u00e1c y\u1ebfu t\u1ed1 phi t\u00e0i ch\u00ednh. B\u1edfi v\u00ec t\u1ea5t c\u1ea3 c\u00e1c d\u1ef1 \u00e1n \u0111\u1ec1u c\u00f3 nhi\u1ec1u b\u00ean li\u00ean quan, c\u00e1c gi\u00e1 tr\u1ecb kh\u00e1c nhau \u0111\u01b0\u1ee3c t\u1ea1o ra cho m\u1ed7i nh\u00f3m c\u00e1c b\u00ean li\u00ean quan ph\u1ea3i \u0111\u01b0\u1ee3c xem x\u00e9t v\u00e0 c\u00e2n b\u1eb1ng v\u1edbi t\u1ed5ng th\u1ec3, \u0111\u1ed3ng th\u1eddi \u0111\u1eb7t \u01b0u ti\u00ean tr\u00ean quan \u0111i\u1ec3m c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

                              Trong b\u1ed1i c\u1ea3nh c\u1ee7a m\u1ed9t s\u1ed1 d\u1ef1 \u00e1n, c\u00f3 th\u1ec3 c\u00f3 c\u00e1c h\u00ecnh th\u1ee9c k\u1ef9 thu\u1eadt \u0111\u1ecbnh gi\u00e1 tr\u1ecb kh\u00e1c nhau nh\u1eb1m t\u1ed1i \u0111a h\u00f3a gi\u00e1 tr\u1ecb cho kh\u00e1ch h\u00e0ng, cho t\u1ed5 ch\u1ee9c th\u1ef1c hi\u1ec7n ho\u1eb7c c\u00e1c b\u00ean li\u00ean quan kh\u00e1c. M\u1ed9t v\u00ed d\u1ee5 v\u1ec1 \u0111i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c cung c\u1ea5p ch\u1ee9c n\u0103ng v\u00e0 m\u1ee9c ch\u1ea5t l\u01b0\u1ee3ng c\u1ea7n thi\u1ebft v\u1edbi m\u1ee9c \u0111\u1ed9 r\u1ee7i ro c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c, trong khi s\u1eed d\u1ee5ng \u00edt t\u00e0i nguy\u00ean nh\u1ea5t c\u00f3 th\u1ec3 v\u00e0 tr\u00e1nh l\u00e3ng ph\u00ed. \u0110\u00f4i khi, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong c\u00e1c d\u1ef1 \u00e1n th\u00edch \u1ee9ng kh\u00f4ng c\u00f3 ph\u1ea1m vi c\u1ed1 \u0111\u1ecbnh t\u1eeb tr\u01b0\u1edbc, nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 t\u1ed1i \u01b0u h\u00f3a gi\u00e1 tr\u1ecb b\u1eb1ng c\u00e1ch l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh t\u00ednh n\u0103ng n\u00e0o \u0111\u00e1ng \u0111\u1ea7u t\u01b0 v\u00e0 t\u00ednh n\u0103ng n\u00e0o c\u00f3 th\u1ec3 kh\u00f4ng \u0111\u1ee7 gi\u00e1 tr\u1ecb \u0111\u1ec3 theo \u0111u\u1ed5i.<\/span><\/p>\n

                              \u0110\u1ec3 h\u1ed7 tr\u1ee3 vi\u1ec7c hi\u1ec7n th\u1ef1c h\u00f3a gi\u00e1 tr\u1ecb t\u1eeb c\u00e1c d\u1ef1 \u00e1n, c\u00e1c nh\u00f3m d\u1ef1 \u00e1n chuy\u1ec3n tr\u1ecdng t\u00e2m t\u1eeb c\u00e1c giao ph\u1ea9m sang c\u00e1c k\u1ebft qu\u1ea3 d\u1ef1 ki\u1ebfn. L\u00e0m nh\u01b0 v\u1eady cho ph\u00e9p c\u00e1c nh\u00f3m d\u1ef1 \u00e1n \u0111\u01b0a ra t\u1ea7m nh\u00ecn ho\u1eb7c m\u1ee5c \u0111\u00edch c\u1ee7a d\u1ef1 \u00e1n, thay v\u00ec ch\u1ec9 \u0111\u01a1n gi\u1ea3n l\u00e0 t\u1ea1o ra m\u1ed9t giao ph\u1ea9m c\u1ee5 th\u1ec3. M\u1eb7c d\u00f9 s\u1ea3n ph\u1ea9m cung c\u1ea5p c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 k\u1ebft qu\u1ea3 d\u1ef1 \u00e1n d\u1ef1 ki\u1ebfn, nh\u01b0ng n\u00f3 c\u00f3 th\u1ec3 kh\u00f4ng ho\u00e0n to\u00e0n \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ea7m nh\u00ecn ho\u1eb7c m\u1ee5c \u0111\u00edch c\u1ee7a d\u1ef1 \u00e1n. V\u00ed d\u1ee5: kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 mu\u1ed1n m\u1ed9t gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m c\u1ee5 th\u1ec3 v\u00ec h\u1ecd ngh\u0129 r\u1eb1ng gi\u1ea3i ph\u00e1p \u0111\u00f3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c nhu c\u1ea7u kinh doanh \u0111\u1ec3 c\u00f3 n\u0103ng su\u1ea5t cao h\u01a1n. Ph\u1ea7n m\u1ec1m l\u00e0 \u0111\u1ea7u ra c\u1ee7a d\u1ef1 \u00e1n, nh\u01b0ng b\u1ea3n th\u00e2n ph\u1ea7n m\u1ec1m kh\u00f4ng t\u1ea1o ra k\u1ebft qu\u1ea3 n\u0103ng su\u1ea5t nh\u01b0 d\u1ef1 ki\u1ebfn. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, vi\u1ec7c b\u1ed5 sung m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o v\u00e0 hu\u1ea5n luy\u1ec7n m\u1edbi v\u1ec1 c\u00e1ch s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m c\u00f3 th\u1ec3 mang l\u1ea1i k\u1ebft qu\u1ea3 n\u0103ng su\u1ea5t t\u1ed1t h\u01a1n. N\u1ebfu k\u1ebft qu\u1ea3 \u0111\u1ea7u ra c\u1ee7a d\u1ef1 \u00e1n kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c n\u0103ng su\u1ea5t cao h\u01a1n, c\u00e1c b\u00ean li\u00ean quan c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y r\u1eb1ng d\u1ef1 \u00e1n \u0111\u00e3 th\u1ea5t b\u1ea1i. Do \u0111\u00f3, c\u00e1c nh\u00f3m d\u1ef1 \u00e1n v\u00e0 c\u00e1c b\u00ean li\u00ean quan kh\u00e1c c\u1ea7n hi\u1ec3u c\u1ea3 giao ph\u1ea9m v\u00e0 k\u1ebft qu\u1ea3 d\u1ef1 ki\u1ebfn t\u1eeb giao ph\u1ea9m.<\/span><\/p>\n

                              Gi\u00e1 tr\u1ecb \u0111\u00f3ng g\u00f3p c\u1ee7a c\u00f4ng vi\u1ec7c d\u1ef1 \u00e1n c\u00f3 th\u1ec3 l\u00e0 th\u01b0\u1edbc \u0111o ng\u1eafn h\u1ea1n ho\u1eb7c d\u00e0i h\u1ea1n. V\u00ec \u0111\u00f3ng g\u00f3p gi\u00e1 tr\u1ecb c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c tr\u1ed9n l\u1eabn v\u1edbi \u0111\u00f3ng g\u00f3p t\u1eeb c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111i\u1ec1u h\u00e0nh, n\u00ean c\u00f3 th\u1ec3 kh\u00f3 t\u00e1ch bi\u1ec7t. Khi d\u1ef1 \u00e1n l\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh, vi\u1ec7c \u0111\u00e1nh gi\u00e1 gi\u00e1 tr\u1ecb \u1edf c\u1ea5p ch\u01b0\u01a1ng tr\u00ecnh c\u0169ng c\u00f3 th\u1ec3 c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng d\u1ef1 \u00e1n m\u1ed9t c\u00e1ch ph\u00f9 h\u1ee3p. M\u1ed9t \u0111\u00e1nh gi\u00e1 \u0111\u00e1ng tin c\u1eady v\u1ec1 gi\u00e1 tr\u1ecb n\u00ean xem x\u00e9t to\u00e0n b\u1ed9 b\u1ed1i c\u1ea3nh v\u00e0 to\u00e0n b\u1ed9 v\u00f2ng \u0111\u1eddi c\u1ee7a \u0111\u1ea7u ra d\u1ef1 \u00e1n. M\u1eb7c d\u00f9 gi\u00e1 tr\u1ecb \u0111\u01b0\u1ee3c hi\u1ec7n th\u1ef1c h\u00f3a theo th\u1eddi gian, nh\u01b0ng c\u00e1c quy tr\u00ecnh hi\u1ec7u qu\u1ea3 c\u00f3 th\u1ec3 cho ph\u00e9p hi\u1ec7n th\u1ef1c h\u00f3a l\u1ee3i \u00edch s\u1edbm. V\u1edbi vi\u1ec7c tri\u1ec3n khai c\u00f3 hi\u1ec7u qu\u1ea3 v\u00e0 c\u00f3 hi\u1ec7u su\u1ea5t t\u1ed1t, c\u00e1c nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 ch\u1ee9ng minh ho\u1eb7c \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c k\u1ebft qu\u1ea3 nh\u01b0 b\u00e0n giao \u0111\u01b0\u1ee3c c\u00e1c h\u1ea1ng m\u1ee5c \u01b0u ti\u00ean, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n ho\u1eb7c m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n. B\u1eb1ng c\u00e1ch l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u1ed5 ch\u1ee9c, nh\u1eefng ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u01b0a c\u00e1c s\u1ea3n ph\u1ea9m c\u1ee7a d\u1ef1 \u00e1n v\u00e0o s\u1eed d\u1ee5ng, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o d\u1ef1 \u00e1n c\u00f3 th\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c giao ph\u1ea9m \u0111\u01b0\u1ee3c \u0111\u1eb7t \u1edf \u0111\u00fang v\u1ecb tr\u00ed \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c k\u1ebft qu\u1ea3 theo k\u1ebf ho\u1ea1ch.<\/span><\/p>\n

                              \u00a0<\/p>\n

                              Nh\u1eadn bi\u1ebft, \u0111\u00e1nh gi\u00e1 v\u00e0 ph\u1ea3n h\u1ed3i c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ec7 th\u1ed1ng<\/strong><\/span><\/h2>\n<\/div>\n
                              \n\n\n\n\n
                              T\u01af DUY H\u1ec6 TH\u1ed0NG – SYSTEMS THINKING<\/strong><\/span><\/span><\/td>\n<\/tr>\n
                              Nh\u1eadn bi\u1ebft, \u0111\u00e1nh gi\u00e1 v\u00e0 ph\u1ea3n h\u1ed3i v\u1edbi c\u00e1c ho\u00e0n c\u1ea3nh linh \u0111\u1ed9ng b\u00ean trong v\u00e0 xung quanh d\u1ef1 \u00e1n m\u1ed9t c\u00e1ch t\u1ed5ng th\u1ec3 \u0111\u1ec3 \u1ea3nh h\u01b0\u1edfng t\u00edch c\u1ef1c \u0111\u1ebfn hi\u1ec7u su\u1ea5t d\u1ef1 \u00e1n.<\/span><\/td>\n\n

                              \u27a2 D\u1ef1 \u00e1n l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng c\u00e1c l\u0129nh v\u1ef1c ho\u1ea1t \u0111\u1ed9ng ph\u1ee5 thu\u1ed9c v\u00e0 t\u01b0\u01a1ng t\u00e1c l\u1eabn nhau.<\/span><\/p>\n

                              \u27a2 T\u01b0 duy h\u1ec7 th\u1ed1ng \u0111\u00f2i h\u1ecfi ph\u1ea3i c\u00f3 m\u1ed9t c\u00e1i nh\u00ecn t\u1ed5ng th\u1ec3 v\u1ec1 c\u00e1ch c\u00e1c b\u1ed9 ph\u1eadn c\u1ee7a d\u1ef1 \u00e1n t\u01b0\u01a1ng t\u00e1c v\u1edbi nhau v\u00e0 v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng b\u00ean ngo\u00e0i.<\/span><\/p>\n

                              \u27a2 C\u00e1c h\u1ec7 th\u1ed1ng lu\u00f4n thay \u0111\u1ed5i, \u0111\u00f2i h\u1ecfi s\u1ef1 ch\u00fa \u00fd nh\u1ea5t qu\u00e1n \u0111\u1ebfn c\u00e1c \u0111i\u1ec1u ki\u1ec7n b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i.<\/span><\/p>\n

                              \u27a2 \u0110\u00e1p \u1ee9ng c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ec7 th\u1ed1ng cho ph\u00e9p c\u00e1c nh\u00f3m d\u1ef1 \u00e1n t\u1eadn d\u1ee5ng c\u00e1c k\u1ebft qu\u1ea3 t\u00edch c\u1ef1c.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                              \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0B\u1ea3ng 5 – Nh\u1eadn bi\u1ebft, \u0111\u00e1nh gi\u00e1 v\u00e0 ph\u1ea3n h\u1ed3i c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ec7 th\u1ed1ng<\/em><\/span><\/div>\n

                              \u00a0<\/div>\n
                              \n

                              H\u1ec7 th\u1ed1ng l\u00e0 m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c th\u00e0nh ph\u1ea7n t\u01b0\u01a1ng t\u00e1c v\u00e0 ph\u1ee5 thu\u1ed9c l\u1eabn nhau, ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t th\u1ec3 th\u1ed1ng nh\u1ea5t. Nh\u00ecn m\u1ed9t c\u00e1ch t\u1ed5ng th\u1ec3, d\u1ef1 \u00e1n l\u00e0 m\u1ed9t th\u1ef1c th\u1ec3 \u0111a di\u1ec7n t\u1ed3n t\u1ea1i trong c\u00e1c ho\u00e0n c\u1ea3nh \u0111\u1ed9ng, th\u1ec3 hi\u1ec7n c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a m\u1ed9t h\u1ec7 th\u1ed1ng. C\u00e1c nh\u00f3m d\u1ef1 \u00e1n n\u00ean nh\u1eadn bi\u1ebft c\u00e1i nh\u00ecn t\u1ed5ng th\u1ec3 n\u00e0y v\u1ec1 m\u1ed9t d\u1ef1 \u00e1n, coi d\u1ef1 \u00e1n nh\u01b0 m\u1ed9t h\u1ec7 th\u1ed1ng v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn l\u00e0m vi\u1ec7c c\u1ee7a ri\u00eang n\u00f3.<\/span><\/p>\n

                              M\u1ed9t d\u1ef1 \u00e1n ho\u1ea1t \u0111\u1ed9ng trong c\u00e1c h\u1ec7 th\u1ed1ng l\u1edbn h\u01a1n kh\u00e1c v\u00e0 m\u1ed9t giao ph\u1ea9m c\u1ee7a d\u1ef1 \u00e1n c\u00f3 kh\u1ea3 n\u0103ng tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n c\u1ee7a h\u1ec7 th\u1ed1ng l\u1edbn h\u01a1n \u0111\u1ec3 t\u1ea1o ra l\u1ee3i \u00edch. V\u00ed d\u1ee5, c\u00e1c d\u1ef1 \u00e1n c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh, c\u0169ng c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a danh m\u1ee5c \u0111\u1ea7u t\u01b0. C\u00e1c c\u1ea5u tr\u00fac li\u00ean k\u1ebft n\u00e0y \u0111\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn nh\u01b0 m\u1ed9t h\u1ec7 th\u1ed1ng c\u00e1c h\u1ec7 th\u1ed1ng. C\u00e1c nh\u00f3m d\u1ef1 \u00e1n c\u00e2n b\u1eb1ng c\u00e1c quan \u0111i\u1ec3m b\u00ean trong \/ b\u00ean ngo\u00e0i v\u00e0 b\u00ean ngo\u00e0i \/ b\u00ean trong \u0111\u1ec3 h\u1ed7 tr\u1ee3 s\u1ef1 li\u00ean k\u1ebft trong to\u00e0n b\u1ed9 h\u1ec7 th\u1ed1ng.<\/span><\/p>\n

                              D\u1ef1 \u00e1n c\u0169ng c\u00f3 th\u1ec3 c\u00f3 c\u00e1c h\u1ec7 th\u1ed1ng con \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u t\u00edch h\u1ee3p m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1eb1m mang l\u1ea1i k\u1ebft qu\u1ea3 d\u1ef1 ki\u1ebfn. V\u00ed d\u1ee5: khi c\u00e1c nh\u00f3m d\u1ef1 \u00e1n ri\u00eang l\u1ebb ph\u00e1t tri\u1ec3n c\u00e1c th\u00e0nh ph\u1ea7n ri\u00eang bi\u1ec7t c\u1ee7a m\u1ed9t giao ph\u1ea9m, t\u1ea5t c\u1ea3 c\u00e1c th\u00e0nh ph\u1ea7n ph\u1ea3i t\u00edch h\u1ee3p m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi c\u00e1c nh\u00f3m d\u1ef1 \u00e1n ph\u1ea3i t\u01b0\u01a1ng t\u00e1c v\u00e0 s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ec7 th\u1ed1ng con m\u1ed9t c\u00e1ch th\u01b0\u1eddng xuy\u00ean.<\/span><\/p>\n

                              T\u01b0 duy h\u1ec7 th\u1ed1ng c\u0169ng xem x\u00e9t c\u00e1c y\u1ebfu t\u1ed1 th\u1eddi gian c\u1ee7a h\u1ec7 th\u1ed1ng, ch\u1eb3ng h\u1ea1n nh\u01b0 nh\u1eefng g\u00ec d\u1ef1 \u00e1n chuy\u1ec3n giao theo th\u1eddi gian. V\u00ed d\u1ee5: n\u1ebfu c\u00e1c giao ph\u1ea9m c\u1ee7a d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh theo t\u1eebng b\u01b0\u1edbc, th\u00ec m\u1ed7i c\u1ea5p t\u0103ng d\u1ea7n s\u1ebd m\u1edf r\u1ed9ng c\u00e1c k\u1ebft qu\u1ea3 ho\u1eb7c kh\u1ea3 n\u0103ng t\u00edch l\u0169y c\u1ee7a c\u00e1c phi\u00ean b\u1ea3n tr\u01b0\u1edbc. C\u00e1c nh\u00f3m d\u1ef1 \u00e1n n\u00ean suy ngh\u0129 xa h\u01a1n th\u1eddi \u0111i\u1ec3m khi k\u1ebft th\u00fac d\u1ef1 \u00e1n, c\u1ea7n ngh\u0129 \u0111\u1ebfn tr\u1ea1ng th\u00e1i ho\u1ea1t \u0111\u1ed9ng c\u1ee7a giao ph\u1ea9m, t\u1eeb \u0111\u00f3 c\u00e1c k\u1ebft qu\u1ea3 d\u1ef1 ki\u1ebfn \u0111\u01b0\u1ee3c hi\u1ec7n th\u1ef1c h\u00f3a.<\/span><\/p>\n

                              Khi c\u00e1c d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c tri\u1ec3n khai, c\u00e1c \u0111i\u1ec1u ki\u1ec7n b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i li\u00ean t\u1ee5c thay \u0111\u1ed5i. M\u1ed9t thay \u0111\u1ed5i duy nh\u1ea5t c\u00f3 th\u1ec3 t\u1ea1o ra nhi\u1ec1u t\u00e1c \u0111\u1ed9ng. V\u00ed d\u1ee5, trong m\u1ed9t d\u1ef1 \u00e1n x\u00e2y d\u1ef1ng l\u1edbn, vi\u1ec7c thay \u0111\u1ed5i c\u00e1c y\u00eau c\u1ea7u c\u00f3 th\u1ec3 g\u00e2y ra nh\u1eefng thay \u0111\u1ed5i trong h\u1ee3p \u0111\u1ed3ng v\u1edbi nh\u00e0 th\u1ea7u ch\u00ednh, nh\u00e0 th\u1ea7u ph\u1ee5, nh\u00e0 cung c\u1ea5p ho\u1eb7c nh\u1eefng b\u00ean kh\u00e1c kh\u00e1c. \u0110\u1ed5i l\u1ea1i, nh\u1eefng thay \u0111\u1ed5i \u0111\u00f3 c\u00f3 th\u1ec3 t\u1ea1o ra t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn chi ph\u00ed, ti\u1ebfn \u0111\u1ed9, ph\u1ea1m vi v\u00e0 hi\u1ec7u su\u1ea5t c\u1ee7a d\u1ef1 \u00e1n. Sau \u0111\u00f3, nh\u1eefng thay \u0111\u1ed5i n\u00e0y c\u00f3 th\u1ec3 g\u1ee3i ra m\u1ed9t giao th\u1ee9c ki\u1ec3m so\u00e1t thay \u0111\u1ed5i \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 ch\u1ea5p thu\u1eadn t\u1eeb c\u00e1c th\u1ef1c th\u1ec3 trong h\u1ec7 th\u1ed1ng b\u00ean ngo\u00e0i, ch\u1eb3ng h\u1ea1n nh\u01b0 nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5, c\u01a1 quan qu\u1ea3n l\u00fd, nh\u00e0 t\u00e0i ch\u00ednh v\u00e0 c\u01a1 quan ch\u00ednh ph\u1ee7.<\/span><\/p>\n

                              M\u1eb7c d\u00f9 c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n tr\u01b0\u1edbc m\u1ed9t s\u1ed1 thay \u0111\u1ed5i, nh\u01b0ng nhi\u1ec1u thay \u0111\u1ed5i c\u00f3 th\u1ec3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn d\u1ef1 \u00e1n trong v\u00f2ng \u0111\u1eddi c\u1ee7a n\u00f3 s\u1ebd xu\u1ea5t hi\u1ec7n m\u00e0 kh\u00f4ng bi\u1ebft tr\u01b0\u1edbc. V\u1edbi t\u01b0 duy h\u1ec7 th\u1ed1ng, bao g\u1ed3m s\u1ef1 ch\u00fa \u00fd th\u01b0\u1eddng xuy\u00ean \u0111\u1ebfn c\u00e1c \u0111i\u1ec1u ki\u1ec7n b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i, nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 \u0111i\u1ec1u h\u01b0\u1edbng m\u1ed9t lo\u1ea1t c\u00e1c thay \u0111\u1ed5i v\u00e0 t\u00e1c \u0111\u1ed9ng \u0111\u1ec3 gi\u1eef cho d\u1ef1 \u00e1n ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c b\u00ean li\u00ean quan.<\/span><\/p>\n

                              T\u01b0 duy h\u1ec7 th\u1ed1ng c\u0169ng \u00e1p d\u1ee5ng cho c\u00e1ch m\u00e0 nh\u00f3m d\u1ef1 \u00e1n nh\u00ecn nh\u1eadn b\u1ea3n th\u00e2n v\u00e0 c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ecd trong h\u1ec7 th\u1ed1ng d\u1ef1 \u00e1n. H\u1ec7 th\u1ed1ng d\u1ef1 \u00e1n th\u01b0\u1eddng t\u1eadp h\u1ee3p m\u1ed9t nh\u00f3m d\u1ef1 \u00e1n \u0111a d\u1ea1ng tham gia l\u00e0m vi\u1ec7c v\u00ec m\u1ed9t m\u1ee5c ti\u00eau chung. S\u1ef1 \u0111a d\u1ea1ng n\u00e0y mang l\u1ea1i gi\u00e1 tr\u1ecb cho c\u00e1c nh\u00f3m d\u1ef1 \u00e1n, nh\u01b0ng h\u1ecd c\u1ea7n xem x\u00e9t c\u00e1ch t\u1eadn d\u1ee5ng nh\u1eefng kh\u00e1c bi\u1ec7t \u0111\u00f3 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, \u0111\u1ec3 nh\u00f3m d\u1ef1 \u00e1n l\u00e0m vi\u1ec7c m\u1ed9t c\u00e1ch g\u1eafn k\u1ebft. V\u00ed d\u1ee5: n\u1ebfu m\u1ed9t c\u01a1 quan ch\u00ednh ph\u1ee7 k\u00fd h\u1ee3p \u0111\u1ed3ng v\u1edbi m\u1ed9t c\u00f4ng ty t\u01b0 nh\u00e2n \u0111\u1ec3 ph\u00e1t tri\u1ec3n c\u00f4ng ngh\u1ec7 m\u1edbi, th\u00ec nh\u00f3m ph\u00e1t tri\u1ec3n c\u00f3 th\u1ec3 bao g\u1ed3m c\u00e1c th\u00e0nh vi\u00ean nh\u00f3m d\u1ef1 \u00e1n t\u1eeb c\u1ea3 hai t\u1ed5 ch\u1ee9c. C\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n \u0111\u00f3 c\u00f3 th\u1ec3 c\u00f3 c\u00e1c gi\u1ea3 \u0111\u1ecbnh, c\u00e1ch l\u00e0m vi\u1ec7c v\u00e0 m\u00f4 h\u00ecnh t\u01b0 duy li\u00ean quan \u0111\u1ebfn c\u00e1ch h\u1ecd ho\u1ea1t \u0111\u1ed9ng trong t\u1ed5 ch\u1ee9c c\u1ee7a h\u1ecd. Trong h\u1ec7 th\u1ed1ng d\u1ef1 \u00e1n m\u1edbi n\u00e0y, k\u1ebft h\u1ee3p v\u0103n h\u00f3a c\u1ee7a m\u1ed9t c\u00f4ng ty t\u01b0 nh\u00e2n v\u00e0 m\u1ed9t c\u01a1 quan ch\u00ednh ph\u1ee7, c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 thi\u1ebft l\u1eadp m\u1ed9t v\u0103n h\u00f3a nh\u00f3m t\u1ed5ng h\u1ee3p \u0111\u1ec3 t\u1ea1o ra m\u1ed9t t\u1ea7m nh\u00ecn, ng\u00f4n ng\u1eef v\u00e0 b\u1ed9 c\u00f4ng c\u1ee5 chung. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 gi\u00fap c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n tham gia v\u00e0 \u0111\u00f3ng g\u00f3p m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, c\u0169ng nh\u01b0 gi\u00fap t\u0103ng x\u00e1c su\u1ea5t h\u1ec7 th\u1ed1ng d\u1ef1 \u00e1n ho\u1ea1t \u0111\u1ed9ng.<\/span><\/p>\n

                              Do t\u00ednh t\u01b0\u01a1ng t\u00e1c gi\u1eefa c\u00e1c h\u1ec7 th\u1ed1ng, c\u00e1c nh\u00f3m d\u1ef1 \u00e1n n\u00ean ho\u1ea1t \u0111\u1ed9ng v\u1edbi nh\u1eadn th\u1ee9c v\u00e0 c\u1ea3nh gi\u00e1c \u0111\u1ed1i v\u1edbi s\u1ef1 thay \u0111\u1ed5i linh ho\u1ea1t c\u1ee7a h\u1ec7 th\u1ed1ng. C\u00e1c k\u1ef9 n\u0103ng sau h\u1ed7 tr\u1ee3 m\u1ed9t c\u00e1i nh\u00ecn h\u1ec7 th\u1ed1ng v\u1ec1 d\u1ef1 \u00e1n:<\/span><\/p>\n

                                \n
                              • Th\u1ea5u hi\u1ec3u c\u00e1c l\u0129nh v\u1ef1c kinh doanh;<\/span><\/li>\n
                              • T\u01b0 duy ph\u1ea3n bi\u1ec7n v\u1edbi tr\u1ecdng t\u00e2m l\u00e0 b\u1ee9c tranh l\u1edbn;<\/span><\/li>\n
                              • Th\u1eed th\u00e1ch c\u00e1c gi\u1ea3 \u0111\u1ecbnh v\u00e0 m\u00f4 h\u00ecnh t\u01b0 duy;<\/span><\/li>\n
                              • T\u00ecm ki\u1ebfm \u0111\u00e1nh gi\u00e1 v\u00e0 l\u1eddi khuy\u00ean b\u00ean ngo\u00e0i;<\/span><\/li>\n
                              • S\u1eed d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p, t\u1ea1o t\u00e1c v\u00e0 th\u1ef1c h\u00e0nh t\u00edch h\u1ee3p \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 hi\u1ec3u bi\u1ebft chung v\u1ec1 c\u00f4ng vi\u1ec7c, s\u1ea3n ph\u1ea9m v\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a d\u1ef1 \u00e1n;<\/span><\/li>\n
                              • S\u1eed d\u1ee5ng m\u00f4 h\u00ecnh v\u00e0 k\u1ecbch b\u1ea3n \u0111\u1ec3 h\u00ecnh dung h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u00e0 ph\u1ea3n \u1ee9ng linh ho\u1ea1t nh\u01b0 th\u1ebf n\u00e0o; v\u00e0<\/span><\/li>\n
                              • Ch\u1ee7 \u0111\u1ed9ng qu\u1ea3n l\u00fd vi\u1ec7c t\u00edch h\u1ee3p \u0111\u1ec3 gi\u00fap \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 kinh doanh.<\/span><\/li>\n<\/ul>\n

                                Nh\u1eadn bi\u1ebft, \u0111\u00e1nh gi\u00e1 v\u00e0 ph\u1ea3n h\u1ed3i c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn c\u00e1c k\u1ebft qu\u1ea3 t\u00edch c\u1ef1c sau:<\/span><\/p>\n

                                  \n
                                • C\u00e2n nh\u1eafc s\u1edbm v\u1ec1 s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn v\u00e0 r\u1ee7i ro trong d\u1ef1 \u00e1n, th\u0103m d\u00f2 c\u00e1c gi\u1ea3i ph\u00e1p thay th\u1ebf v\u00e0 xem x\u00e9t c\u00e1c h\u1eadu qu\u1ea3 kh\u00f4ng mong mu\u1ed1n;<\/span><\/li>\n
                                • Kh\u1ea3 n\u0103ng \u0111i\u1ec1u ch\u1ec9nh c\u00e1c gi\u1ea3 \u0111\u1ecbnh v\u00e0 k\u1ebf ho\u1ea1ch trong su\u1ed1t v\u00f2ng \u0111\u1eddi c\u1ee7a d\u1ef1 \u00e1n;<\/span><\/li>\n
                                • Cung c\u1ea5p th\u00f4ng tin li\u00ean t\u1ee5c v\u00e0 chi ti\u1ebft \u0111\u1ec3 th\u00f4ng b\u00e1o cho vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 chuy\u1ec3n giao;<\/span><\/li>\n
                                • Th\u00f4ng b\u00e1o r\u00f5 r\u00e0ng v\u1ec1 k\u1ebf ho\u1ea1ch, ti\u1ebfn \u0111\u1ed9 v\u00e0 d\u1ef1 \u0111o\u00e1n cho c\u00e1c b\u00ean li\u00ean quan;<\/span><\/li>\n
                                • S\u1ef1 ph\u00f9 h\u1ee3p c\u1ee7a c\u00e1c m\u1ee5c \u0111\u00edch v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n v\u1edbi m\u1ee5c \u0111\u00edch, m\u1ee5c ti\u00eau v\u00e0 t\u1ea7m nh\u00ecn c\u1ee7a t\u1ed5 ch\u1ee9c kh\u00e1ch h\u00e0ng;<\/span><\/li>\n
                                • Kh\u1ea3 n\u0103ng \u0111i\u1ec1u ch\u1ec9nh theo nhu c\u1ea7u thay \u0111\u1ed5i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i, nh\u00e0 t\u00e0i tr\u1ee3 ho\u1eb7c kh\u00e1ch h\u00e0ng c\u1ee7a c\u00e1c giao ph\u1ea9m;<\/span><\/li>\n
                                • Kh\u1ea3 n\u0103ng nh\u00ecn th\u1ea5y s\u1ef1 h\u1ee3p l\u1ef1c v\u00e0 ti\u1ebft ki\u1ec7m gi\u1eefa c\u00e1c d\u1ef1 \u00e1n ho\u1eb7c s\u00e1ng ki\u1ebfn \u0111\u01b0\u1ee3c li\u00ean k\u1ebft;<\/span><\/li>\n
                                • Kh\u1ea3 n\u0103ng khai th\u00e1c c\u00e1c c\u01a1 h\u1ed9i ch\u01b0a n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c ho\u1eb7c nh\u00ecn th\u1ea5y c\u00e1c m\u1ed1i nguy \u0111\u1eb7t ra cho (ho\u1eb7c b\u1edfi) c\u00e1c d\u1ef1 \u00e1n hay s\u00e1ng ki\u1ebfn kh\u00e1c;<\/span><\/li>\n
                                • S\u1ef1 r\u00f5 r\u00e0ng li\u00ean quan \u0111\u1ebfn vi\u1ec7c \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t d\u1ef1 \u00e1n t\u1ed1t nh\u1ea5t v\u00e0 \u1ea3nh h\u01b0\u1edfng c\u1ee7a ch\u00fang \u0111\u1ebfn h\u00e0nh vi c\u1ee7a nh\u1eefng ng\u01b0\u1eddi tham gia v\u00e0o d\u1ef1 \u00e1n;<\/span><\/li>\n
                                • C\u00e1c quy\u1ebft \u0111\u1ecbnh c\u00f3 l\u1ee3i cho to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c; v\u00e0<\/span><\/li>\n
                                • Nh\u1eadn di\u1ec7n r\u1ee7i ro to\u00e0n di\u1ec7n v\u00e0 \u0111\u1ea7y \u0111\u1ee7 h\u01a1n.<\/span><\/li>\n<\/ul>\n

                                  \u00a0<\/p>\n

                                  Th\u1ec3 hi\u1ec7n h\u00e0nh vi ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o<\/strong><\/span><\/h2>\n\n\n\n\n
                                  KH\u1ea2 N\u0102NG L\u00c3NH \u0110\u1ea0O – LEADERSHIP<\/strong><\/span><\/span><\/td>\n<\/tr>\n
                                  \n
                                  Th\u1ec3 hi\u1ec7n v\u00e0 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c h\u00e0nh vi l\u00e3nh \u0111\u1ea1o \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c nhu c\u1ea7u c\u1ee7a c\u00e1 nh\u00e2n v\u00e0 nh\u00f3m.<\/span><\/div>\n<\/td>\n
                                  		\n

                                  \u27a2 L\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 th\u00fac \u0111\u1ea9y th\u00e0nh c\u00f4ng c\u1ee7a d\u1ef1 \u00e1n v\u00e0 \u0111\u00f3ng g\u00f3p v\u00e0o k\u1ebft qu\u1ea3 t\u00edch c\u1ef1c c\u1ee7a d\u1ef1 \u00e1n.<\/span><\/p>\n

                                  \u27a2 B\u1ea5t k\u1ef3 th\u00e0nh vi\u00ean n\u00e0o trong nh\u00f3m d\u1ef1 \u00e1n \u0111\u1ec1u c\u00f3 th\u1ec3 th\u1ec3 hi\u1ec7n c\u00e1c h\u00e0nh vi l\u00e3nh \u0111\u1ea1o.<\/span><\/p>\n

                                  \u27a2 L\u00e3nh \u0111\u1ea1o kh\u00e1c v\u1edbi quy\u1ec1n h\u00e0nh.<\/span><\/p>\n

                                  \u27a2 C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 th\u00edch \u1ee9ng phong c\u00e1ch c\u1ee7a h\u1ecd v\u1edbi ho\u00e0n c\u1ea3nh.<\/span><\/p>\n

                                  \u27a2 C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 nh\u1eadn ra s\u1ef1 kh\u00e1c bi\u1ec7t v\u1ec1 \u0111\u1ed9ng l\u1ef1c gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n.<\/span><\/p>\n

                                  \u27a2 C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u1ec3 hi\u1ec7n h\u00e0nh vi mong mu\u1ed1n v\u1edbi t\u00ednh trung th\u1ef1c, li\u00eam ch\u00ednh v\u00e0 \u0111\u1ea1o \u0111\u1ee9c.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                                  \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 B\u1ea3ng 6 – Th\u1ec3 hi\u1ec7n c\u00e1c h\u00e0nh vi l\u00e3nh \u0111\u1ea1o<\/em><\/span><\/div>\n

                                  \u00a0<\/div>\n
                                  \n

                                  C\u00e1c d\u1ef1 \u00e1n t\u1ea1o ra m\u1ed9t nhu c\u1ea7u duy nh\u1ea5t cho l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3. Kh\u00f4ng gi\u1ed1ng nh\u01b0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh chung, n\u01a1i c\u00e1c vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m th\u01b0\u1eddng \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp v\u00e0 nh\u1ea5t qu\u00e1n, c\u00e1c d\u1ef1 \u00e1n th\u01b0\u1eddng li\u00ean quan \u0111\u1ebfn nhi\u1ec1u t\u1ed5 ch\u1ee9c, b\u1ed9 ph\u1eadn, ch\u1ee9c n\u0103ng ho\u1eb7c nh\u00e0 cung c\u1ea5p,… kh\u00f4ng t\u01b0\u01a1ng t\u00e1c th\u01b0\u1eddng xuy\u00ean v\u1edbi nhau. H\u01a1n n\u1eefa, c\u00e1c d\u1ef1 \u00e1n c\u00f3 th\u1ec3 mang k\u1ef3 v\u1ecdng cao h\u01a1n so v\u1edbi c\u00e1c ch\u1ee9c n\u0103ng ho\u1ea1t \u0111\u1ed9ng th\u00f4ng th\u01b0\u1eddng. K\u1ebft qu\u1ea3 l\u00e0, m\u1ed9t lo\u1ea1t c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd, gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh, c\u1ed9ng t\u00e1c vi\u00ean c\u1ea5p cao v\u00e0 c\u00e1c b\u00ean li\u00ean quan kh\u00e1c c\u1ed1 g\u1eafng t\u1ea1o \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn d\u1ef1 \u00e1n. \u0110i\u1ec1u n\u00e0y th\u01b0\u1eddng t\u1ea1o ra s\u1ef1 nh\u1ea7m l\u1eabn v\u00e0 xung \u0111\u1ed9t \u1edf m\u1ee9c \u0111\u1ed9 cao h\u01a1n. Do \u0111\u00f3, c\u00e1c d\u1ef1 \u00e1n c\u00f3 hi\u1ec7u su\u1ea5t cao h\u01a1n th\u1ec3 hi\u1ec7n c\u00e1c h\u00e0nh vi l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 th\u01b0\u1eddng xuy\u00ean h\u01a1n v\u00e0 t\u1eeb nhi\u1ec1u ng\u01b0\u1eddi h\u01a1n h\u1ea7u h\u1ebft c\u00e1c d\u1ef1 \u00e1n.<\/span><\/p>\n

                                  M\u1ed9t m\u00f4i tr\u01b0\u1eddng d\u1ef1 \u00e1n \u01b0u ti\u00ean t\u1ea7m nh\u00ecn, s\u1ef1 s\u00e1ng t\u1ea1o, \u0111\u1ed9ng l\u1ef1c, s\u1ef1 nhi\u1ec7t t\u00ecnh, khuy\u1ebfn kh\u00edch v\u00e0 th\u1ea5u hi\u1ec3u c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c k\u1ebft qu\u1ea3 t\u1ed1t h\u01a1n. Nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m n\u00e0y th\u01b0\u1eddng g\u1eafn li\u1ec1n v\u1edbi kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o. L\u00e3nh \u0111\u1ea1o bao g\u1ed3m th\u00e1i \u0111\u1ed9, t\u00e0i n\u0103ng, t\u00ednh c\u00e1ch v\u00e0 h\u00e0nh vi \u0111\u1ec3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn c\u00e1c c\u00e1 nh\u00e2n trong v\u00e0 ngo\u00e0i nh\u00f3m d\u1ef1 \u00e1n nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 mong mu\u1ed1n.<\/span><\/p>\n

                                  L\u00e3nh \u0111\u1ea1o kh\u00f4ng d\u00e0nh ri\u00eang cho b\u1ea5t k\u1ef3 vai tr\u00f2 c\u1ee5 th\u1ec3 n\u00e0o. C\u00e1c d\u1ef1 \u00e1n ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 c\u00f3 th\u1ec3 c\u00f3 nhi\u1ec1u ng\u01b0\u1eddi th\u1ec3 hi\u1ec7n k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3, v\u00ed d\u1ee5 nh\u01b0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, nh\u00e0 t\u00e0i tr\u1ee3, c\u00e1c b\u00ean li\u00ean quan, qu\u1ea3n l\u00fd c\u1ea5p cao ho\u1eb7c th\u1eadm ch\u00ed c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n. B\u1ea5t k\u1ef3 ai l\u00e0m vi\u1ec7c trong m\u1ed9t d\u1ef1 \u00e1n \u0111\u1ec1u c\u00f3 th\u1ec3 th\u1ec3 hi\u1ec7n nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m, phong c\u00e1ch v\u00e0 k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 \u0111\u1ec3 gi\u00fap nh\u00f3m d\u1ef1 \u00e1n th\u1ef1c hi\u1ec7n v\u00e0 mang l\u1ea1i k\u1ebft qu\u1ea3 c\u1ea7n thi\u1ebft.<\/span><\/p>\n

                                  \u0110i\u1ec1u quan tr\u1ecdng c\u1ea7n l\u01b0u \u00fd l\u00e0 c\u00f3 th\u1ec3 n\u1ea3y sinh nhi\u1ec1u xung \u0111\u1ed9t v\u00e0 nh\u1ea7m l\u1eabn h\u01a1n khi c\u00f3 qu\u00e1 nhi\u1ec1u ng\u01b0\u1eddi tham gia c\u1ed1 g\u1eafng t\u1ea1o \u1ea3nh h\u01b0\u1edfng, l\u00e0m cho d\u1ef1 \u00e1n theo nhi\u1ec1u h\u01b0\u1edbng l\u1ec7ch l\u1ea1c. Tuy nhi\u00ean, c\u00e1c d\u1ef1 \u00e1n c\u00f3 hi\u1ec7u su\u1ea5t cao h\u01a1n cho th\u1ea5y s\u1ef1 k\u1ebft h\u1ee3p ngh\u1ecbch l\u00fd gi\u1eefa nhi\u1ec1u ng\u01b0\u1eddi c\u00f3 \u1ea3nh h\u01b0\u1edfng h\u01a1n, m\u1ed7i ng\u01b0\u1eddi \u0111\u00f3ng g\u00f3p nhi\u1ec1u k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o h\u01a1n theo c\u00e1ch b\u1ed5 sung. V\u00ed d\u1ee5: n\u1ebfu m\u1ed9t nh\u00e0 t\u00e0i tr\u1ee3 n\u00eau r\u00f5 c\u00e1c \u01b0u ti\u00ean r\u00f5 r\u00e0ng, th\u00ec m\u1ed9t tr\u01b0\u1edfng nh\u00f3m k\u1ef9 thu\u1eadt s\u1ebd m\u1edf cu\u1ed9c th\u1ea3o lu\u1eadn v\u1ec1 c\u00e1c l\u1ef1a ch\u1ecdn chuy\u1ec3n giao, trong \u0111\u00f3 c\u00e1c th\u00e0nh vi\u00ean kh\u1eb3ng \u0111\u1ecbnh \u01b0u v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m cho \u0111\u1ebfn khi ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u0111\u01b0a cu\u1ed9c tr\u00f2 chuy\u1ec7n \u0111\u1ebfn m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ed3ng thu\u1eadn. L\u00e3nh \u0111\u1ea1o th\u00e0nh c\u00f4ng cho ph\u00e9p m\u1ed9t ng\u01b0\u1eddi n\u00e0o \u0111\u00f3 \u1ea3nh h\u01b0\u1edfng, \u0111\u1ed9ng vi\u00ean, ch\u1ec9 \u0111\u1ea1o v\u00e0 hu\u1ea5n luy\u1ec7n m\u1ecdi ng\u01b0\u1eddi trong b\u1ea5t k\u1ef3 \u0111i\u1ec1u ki\u1ec7n n\u00e0o. N\u00f3 c\u0169ng k\u1ebft h\u1ee3p c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m b\u1eaft ngu\u1ed3n t\u1eeb v\u0103n h\u00f3a v\u00e0 th\u00f4ng l\u1ec7 c\u1ee7a t\u1ed5 ch\u1ee9c.<\/span><\/p>\n

                                  L\u00e3nh \u0111\u1ea1o kh\u00f4ng n\u00ean nh\u1ea7m l\u1eabn v\u1edbi quy\u1ec1n h\u00e0nh, \u0111\u00f3 l\u00e0 v\u1ecb tr\u00ed ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c trao cho c\u00e1c c\u00e1 nh\u00e2n trong t\u1ed5 ch\u1ee9c \u0111\u1ec3 th\u00fac \u0111\u1ea9y hi\u1ec7u su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 t\u1ed5ng th\u1ec3. Quy\u1ec1n h\u00e0nh l\u00e0 quy\u1ec1n th\u1ef1c hi\u1ec7n quy\u1ec1n l\u1ef1c. Quy\u1ec1n h\u00e0nh th\u01b0\u1eddng \u0111\u01b0\u1ee3c giao cho m\u1ed9t ng\u01b0\u1eddi b\u1eb1ng c\u00e1c ph\u01b0\u01a1ng th\u1ee9c ch\u00ednh th\u1ee9c nh\u01b0 t\u00e0i li\u1ec7u \u0111i\u1ec1u l\u1ec7 ho\u1eb7c ch\u1ee9c danh \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh. Ng\u01b0\u1eddi n\u00e0y sau \u0111\u00f3 c\u00f3 th\u1ec3 c\u00f3 m\u1ed9t m\u00f4 t\u1ea3 vai tr\u00f2 ho\u1eb7c v\u1ecb tr\u00ed cho th\u1ea5y quy\u1ec1n h\u00e0nh c\u1ee7a h\u1ecd. Quy\u1ec1n h\u00e0nh bi\u1ec3u th\u1ecb tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh \u0111\u1ed1i v\u1edbi m\u1ed9t s\u1ed1 ho\u1ea1t \u0111\u1ed9ng, h\u00e0nh \u0111\u1ed9ng c\u1ee7a c\u00e1 nh\u00e2n ho\u1eb7c vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p nh\u1ea5t \u0111\u1ecbnh. M\u1eb7c d\u00f9 c\u00e1c c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng quy\u1ec1n h\u00e0nh c\u1ee7a m\u00ecnh \u0111\u1ec3 t\u00e1c \u0111\u1ed9ng, th\u00fac \u0111\u1ea9y, ch\u1ec9 \u0111\u1ea1o ng\u01b0\u1eddi kh\u00e1c ho\u1eb7c h\u00e0nh \u0111\u1ed9ng khi ng\u01b0\u1eddi kh\u00e1c kh\u00f4ng th\u1ef1c hi\u1ec7n ho\u1eb7c h\u00e0nh \u0111\u1ed9ng theo ch\u1ec9 d\u1eabn ho\u1eb7c y\u00eau c\u1ea7u, nh\u01b0ng \u0111i\u1ec1u n\u00e0y kh\u00f4ng gi\u1ed1ng v\u1edbi l\u00e3nh \u0111\u1ea1o. V\u00ed d\u1ee5, gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 c\u1ea5p cho ai \u0111\u00f3 quy\u1ec1n th\u00e0nh l\u1eadp nh\u00f3m d\u1ef1 \u00e1n \u0111\u1ec3 \u0111\u01b0a ra k\u1ebft qu\u1ea3. Tuy nhi\u00ean, quy\u1ec1n h\u00e0nh m\u1ed9t m\u00ecnh l\u00e0 kh\u00f4ng \u0111\u1ee7. C\u1ea7n c\u00f3 s\u1ef1 l\u00e3nh \u0111\u1ea1o \u0111\u1ec3 th\u00fac \u0111\u1ea9y m\u1ed9t nh\u00f3m h\u01b0\u1edbng t\u1edbi m\u1ed9t m\u1ee5c ti\u00eau chung, t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn h\u1ecd \u0111\u1ec3 s\u1eafp x\u1ebfp l\u1ee3i \u00edch c\u00e1 nh\u00e2n c\u1ee7a h\u1ecd c\u00f3 l\u1ee3i cho n\u1ed7 l\u1ef1c t\u1eadp th\u1ec3 v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t nh\u00f3m d\u1ef1 \u00e1n h\u01a1n l\u00e0 v\u1edbi t\u01b0 c\u00e1ch c\u00e1 nh\u00e2n.<\/span><\/p>\n

                                  L\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 d\u1ef1a tr\u00ean ho\u1eb7c k\u1ebft h\u1ee3p c\u00e1c y\u1ebfu t\u1ed1 c\u1ee7a nhi\u1ec1u phong c\u00e1ch l\u00e3nh \u0111\u1ea1o kh\u00e1c nhau. C\u00e1c phong c\u00e1ch l\u00e3nh \u0111\u1ea1o \u0111\u01b0\u1ee3c ghi nh\u1eadn bao g\u1ed3m t\u1eeb chuy\u00ean quy\u1ec1n, d\u00e2n ch\u1ee7, t\u1ef1 do, ch\u1ec9 \u0111\u1ea1o, tham gia, quy\u1ebft \u0111o\u00e1n, \u1ee7ng h\u1ed9 v\u00e0 chuy\u00ean quy\u1ec1n \u0111\u1ebfn \u0111\u1ed3ng thu\u1eadn. Trong s\u1ed1 t\u1ea5t c\u1ea3 nh\u1eefng \u0111i\u1ec1u n\u00e0y, kh\u00f4ng c\u00f3 phong c\u00e1ch l\u00e3nh \u0111\u1ea1o duy nh\u1ea5t n\u00e0o \u0111\u01b0\u1ee3c ch\u1ee9ng minh l\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn t\u1ed1t nh\u1ea5t ho\u1eb7c \u0111\u01b0\u1ee3c khuy\u1ebfn ngh\u1ecb tr\u00ean to\u00e0n c\u1ea7u. Thay v\u00e0o \u0111\u00f3, kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n khi n\u00f3 ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi m\u1ed9t t\u00ecnh hu\u1ed1ng nh\u1ea5t \u0111\u1ecbnh. V\u00ed d\u1ee5:<\/span><\/p>\n

                                    \n
                                  • Trong nh\u1eefng kho\u1ea3nh kh\u1eafc h\u1ed7n lo\u1ea1n, h\u00e0nh \u0111\u1ed9ng ch\u1ec9 \u0111\u1ea1o t\u1ea1o ra s\u1ef1 r\u00f5 r\u00e0ng v\u00e0 \u0111\u1ed9ng l\u1ef1c h\u01a1n l\u00e0 h\u1ee3p t\u00e1c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/span><\/li>\n
                                  • \u0110\u1ed1i v\u1edbi nh\u1eefng m\u00f4i tr\u01b0\u1eddng c\u00f3 \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean c\u00f3 n\u0103ng l\u1ef1c cao v\u00e0 g\u1eafn b\u00f3, vi\u1ec7c \u1ee7y quy\u1ec1n \u0111\u01b0\u1ee3c trao quy\u1ec1n t\u1ea1o ra n\u0103ng su\u1ea5t cao h\u01a1n so v\u1edbi s\u1ef1 ph\u1ed1i h\u1ee3p t\u1eadp trung.<\/span><\/li>\n<\/ul>\n

                                    Khi c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea5p cao g\u1eb7p ph\u1ea3i xung \u0111\u1ed9t v\u1ec1 c\u00e1c \u01b0u ti\u00ean, vi\u1ec7c t\u1ea1o thu\u1eadn l\u1ee3i trung l\u1eadp s\u1ebd gi\u00fap \u00edch nhi\u1ec1u h\u01a1n c\u00e1c khuy\u1ebfn ngh\u1ecb chi ti\u1ebft. K\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n. N\u00f3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c h\u1ecdc h\u1ecfi v\u00e0 ph\u00e1t tri\u1ec3n \u0111\u1ec3 n\u00f3 tr\u1edf th\u00e0nh t\u00e0i s\u1ea3n ngh\u1ec1 nghi\u1ec7p cho c\u00e1 nh\u00e2n, c\u0169ng nh\u01b0 mang l\u1ea1i l\u1ee3i \u00edch cho d\u1ef1 \u00e1n v\u00e0 c\u00e1c b\u00ean li\u00ean quan. C\u00e1c d\u1ef1 \u00e1n hi\u1ec7u su\u1ea5t cao cho th\u1ea5y m\u1ed9t m\u00f4 h\u00ecnh c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c lan t\u1ecfa \u0111\u1ebfn c\u1ea5p \u0111\u1ed9 c\u00e1 nh\u00e2n. M\u1ed9t th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n \u0111\u00e0o s\u00e2u s\u1ef1 nh\u1ea1y b\u00e9n c\u1ee7a l\u00e3nh \u0111\u1ea1o b\u1eb1ng c\u00e1ch th\u00eam ho\u1eb7c th\u1ef1c h\u00e0nh k\u1ebft h\u1ee3p c\u00e1c k\u1ef9 n\u0103ng ho\u1eb7c k\u1ef9 thu\u1eadt kh\u00e1c nhau, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf:<\/span><\/p>\n

                                      \n
                                    • T\u1eadp trung m\u1ed9t nh\u00f3m d\u1ef1 \u00e1n xung quanh c\u00e1c m\u1ee5c ti\u00eau \u0111\u00e3 th\u1ed1ng nh\u1ea5t,<\/span><\/li>\n
                                    • X\u00e2y d\u1ef1ng m\u1ed9t t\u1ea7m nh\u00ecn th\u00fac \u0111\u1ea9y cho c\u00e1c k\u1ebft qu\u1ea3 c\u1ee7a d\u1ef1 \u00e1n,<\/span><\/li>\n
                                    • T\u00ecm ki\u1ebfm c\u00e1c ngu\u1ed3n l\u1ef1c v\u00e0 h\u1ed7 tr\u1ee3 cho d\u1ef1 \u00e1n,<\/span><\/li>\n
                                    • T\u1ea1o s\u1ef1 \u0111\u1ed3ng thu\u1eadn v\u1ec1 con \u0111\u01b0\u1eddng t\u1ed1t nh\u1ea5t \u1edf ph\u00eda tr\u01b0\u1edbc,<\/span><\/li>\n
                                    • V\u01b0\u1ee3t qua nh\u1eefng tr\u1edf ng\u1ea1i \u0111\u1ed1i v\u1edbi ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n,<\/span><\/li>\n
                                    • \u0110\u00e0m ph\u00e1n v\u00e0 gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t trong nh\u00f3m d\u1ef1 \u00e1n v\u00e0 gi\u1eefa nh\u00f3m d\u1ef1 \u00e1n v\u1edbi c\u00e1c b\u00ean li\u00ean quan kh\u00e1c,<\/span><\/li>\n
                                    • \u0110i\u1ec1u ch\u1ec9nh phong c\u00e1ch giao ti\u1ebfp v\u00e0 th\u00f4ng \u0111i\u1ec7p \u0111\u1ec3 ch\u00fang ph\u00f9 h\u1ee3p v\u1edbi ng\u01b0\u1eddi ti\u1ebfp nh\u1eadn,<\/span><\/li>\n
                                    • Hu\u1ea5n luy\u1ec7n v\u00e0 c\u1ed1 v\u1ea5n cho c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n,<\/span><\/li>\n
                                    • \u0110\u00e1nh gi\u00e1 cao v\u00e0 khen th\u01b0\u1edfng nh\u1eefng h\u00e0nh vi c\u0169ng nh\u01b0 \u0111\u00f3ng g\u00f3p t\u00edch c\u1ef1c,<\/span><\/li>\n
                                    • Cung c\u1ea5p c\u01a1 h\u1ed9i \u0111\u1ec3 t\u0103ng tr\u01b0\u1edfng v\u00e0 ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng<\/span><\/li>\n
                                    • T\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho vi\u1ec7c h\u1ee3p t\u00e1c ra quy\u1ebft \u0111\u1ecbnh,<\/span><\/li>\n
                                    • S\u1eed d\u1ee5ng c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n hi\u1ec7u qu\u1ea3 v\u00e0 l\u1eafng nghe t\u00edch c\u1ef1c,<\/span><\/li>\n
                                    • Trao quy\u1ec1n cho c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n v\u00e0 giao tr\u00e1ch nhi\u1ec7m cho h\u1ecd,<\/span><\/li>\n
                                    • X\u00e2y d\u1ef1ng m\u1ed9t nh\u00f3m d\u1ef1 \u00e1n g\u1eafn k\u1ebft ch\u1ecbu tr\u00e1ch nhi\u1ec7m,<\/span><\/li>\n
                                    • Th\u1ec3 hi\u1ec7n s\u1ef1 th\u1ea5u hi\u1ec3u \u0111\u1ed1i v\u1edbi quan \u0111i\u1ec3m c\u1ee7a nh\u00f3m d\u1ef1 \u00e1n v\u00e0 c\u00e1c b\u00ean li\u00ean quan,<\/span><\/li>\n
                                    • T\u1ef1 nh\u1eadn th\u1ee9c v\u1ec1 th\u00e0nh ki\u1ebfn v\u00e0 h\u00e0nh vi c\u1ee7a ch\u00ednh m\u00ecnh,<\/span><\/li>\n
                                    • Qu\u1ea3n l\u00fd v\u00e0 th\u00edch \u1ee9ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i trong v\u00f2ng \u0111\u1eddi d\u1ef1 \u00e1n,<\/span><\/li>\n
                                    • T\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho t\u01b0 duy th\u1ea5t b\u1ea1i nhanh \/ h\u1ecdc nhanh b\u1eb1ng c\u00e1ch th\u1eeba nh\u1eadn l\u1ed7i sai, v\u00e0<\/span><\/li>\n
                                    • H\u00ecnh m\u1eabu h\u00f3a vai tr\u00f2 c\u1ee7a c\u00e1c h\u00e0nh vi mong mu\u1ed1n.<\/span><\/li>\n<\/ul>\n

                                      T\u00ednh c\u00e1ch c\u00e1 nh\u00e2n r\u1ea5t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o. M\u1ed9t ng\u01b0\u1eddi c\u00f3 th\u1ec3 c\u00f3 n\u0103ng l\u1ef1c m\u1ea1nh v\u1ec1 k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o nh\u01b0ng sau \u0111\u00f3 \u1ea3nh h\u01b0\u1edfng c\u1ee7a h\u1ecd b\u1ecb suy gi\u1ea3m do nh\u1eadn th\u1ee9c l\u00e0 t\u1ef1 ph\u1ee5c v\u1ee5 ho\u1eb7c kh\u00f4ng \u0111\u00e1ng tin c\u1eady. C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 lu\u00f4n t\u00ecm c\u00e1ch tr\u1edf th\u00e0nh m\u1ed9t h\u00ecnh m\u1eabu trong c\u00e1c l\u0129nh v\u1ef1c v\u1ec1 s\u1ef1 trung th\u1ef1c, li\u00eam ch\u00ednh v\u00e0 \u1ee9ng x\u1eed c\u00f3 \u0111\u1ea1o \u0111\u1ee9c. C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 t\u1eadp trung v\u00e0o s\u1ef1 minh b\u1ea1ch, c\u01b0 x\u1eed kh\u00f4ng v\u1ecb k\u1ef7 v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng y\u00eau c\u1ea7u s\u1ef1 gi\u00fap \u0111\u1ee1. C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 hi\u1ec3u r\u1eb1ng c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n xem x\u00e9t k\u1ef9 l\u01b0\u1ee1ng v\u00e0 thi \u0111ua nhau d\u1ef1a v\u00e0o c\u00e1c gi\u00e1 tr\u1ecb, \u0111\u1ea1o \u0111\u1ee9c v\u00e0 h\u00e0nh vi m\u00e0 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u1ec3 hi\u1ec7n. Do \u0111\u00f3, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u00f3 th\u00eam tr\u00e1ch nhi\u1ec7m th\u1ec3 hi\u1ec7n c\u00e1c h\u00e0nh vi \u0111\u01b0\u1ee3c mong \u0111\u1ee3i th\u00f4ng qua c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ee7a h\u1ecd.<\/span><\/p>\n

                                      C\u00e1c d\u1ef1 \u00e1n ho\u1ea1t \u0111\u1ed9ng t\u1ed1t nh\u1ea5t khi c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o hi\u1ec3u \u0111i\u1ec1u g\u00ec th\u00fac \u0111\u1ea9y m\u1ecdi ng\u01b0\u1eddi. Nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n m\u1ea1nh khi c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n s\u1eed d\u1ee5ng c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m, k\u1ef9 n\u0103ng v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m l\u00e3nh \u0111\u1ea1o ri\u00eang ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u v\u00e0 mong \u0111\u1ee3i c\u1ee5 th\u1ec3 c\u1ee7a c\u00e1c b\u00ean li\u00ean quan. Bi\u1ebft c\u00e1ch giao ti\u1ebfp ho\u1eb7c \u0111\u1ed9ng vi\u00ean m\u1ecdi ng\u01b0\u1eddi t\u1ed1t nh\u1ea5t ho\u1eb7c th\u1ef1c hi\u1ec7n h\u00e0nh \u0111\u1ed9ng khi \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u, c\u00f3 th\u1ec3 gi\u00fap c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00f3m d\u1ef1 \u00e1n v\u00e0 qu\u1ea3n l\u00fd c\u00e1c tr\u1edf ng\u1ea1i \u0111\u1ed1i v\u1edbi th\u00e0nh c\u00f4ng c\u1ee7a d\u1ef1 \u00e1n. Khi \u0111\u01b0\u1ee3c th\u1ef1c h\u00e0nh b\u1edfi nhi\u1ec1u ng\u01b0\u1eddi trong m\u1ed9t d\u1ef1 \u00e1n, l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 chia s\u1ebb tr\u00e1ch nhi\u1ec7m chung \u0111\u1ed1i v\u1edbi m\u1ee5c ti\u00eau d\u1ef1 \u00e1n, do \u0111\u00f3 c\u00f3 th\u1ec3 nu\u00f4i d\u01b0\u1ee1ng m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0nh m\u1ea1nh v\u00e0 s\u00f4i \u0111\u1ed9ng. C\u00e1c \u0111\u1ed9ng l\u1ef1c bao g\u1ed3m t\u00e0i ch\u00ednh, s\u1ef1 c\u00f4ng nh\u1eadn, quy\u1ec1n t\u1ef1 ch\u1ee7, m\u1ee5c \u0111\u00edch h\u1ea5p d\u1eabn, c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u00f3ng g\u00f3p c\u00e1 nh\u00e2n.<\/span><\/p>\n

                                      L\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 th\u00fac \u0111\u1ea9y th\u00e0nh c\u00f4ng c\u1ee7a d\u1ef1 \u00e1n v\u00e0 \u0111\u00f3ng g\u00f3p v\u00e0o k\u1ebft qu\u1ea3 t\u00edch c\u1ef1c c\u1ee7a d\u1ef1 \u00e1n. C\u00e1c nh\u00f3m d\u1ef1 \u00e1n, th\u00e0nh vi\u00ean nh\u00f3m d\u1ef1 \u00e1n v\u00e0 c\u00e1c b\u00ean li\u00ean quan kh\u00e1c \u0111\u01b0\u1ee3c g\u1eafn k\u1ebft v\u00e0o su\u1ed1t m\u1ed9t d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c d\u1eabn d\u1eaft t\u1ed1t. M\u1ed7i th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 t\u1eadp trung v\u00e0o vi\u1ec7c cung c\u1ea5p k\u1ebft qu\u1ea3 b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng m\u1ed9t t\u1ea7m nh\u00ecn chung v\u00e0 l\u00e0m vi\u1ec7c h\u01b0\u1edbng t\u1edbi c\u00e1c k\u1ebft qu\u1ea3 chung. L\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft trong vi\u1ec7c gi\u00fap c\u00e1c nh\u00f3m d\u1ef1 \u00e1n duy tr\u00ec m\u1ed9t m\u00f4i tr\u01b0\u1eddng c\u00f3 \u0111\u1ea1o \u0111\u1ee9c v\u00e0 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng.<\/span><\/p>\n

                                      Ngo\u00e0i ra, c\u00e1c ngh\u0129a v\u1ee5 kinh doanh c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n d\u1ef1a tr\u00ean tr\u00e1ch nhi\u1ec7m v\u00e0 quy\u1ec1n h\u1ea1n \u0111\u01b0\u1ee3c giao. L\u00e3nh \u0111\u1ea1o chung kh\u00f4ng l\u00e0m suy y\u1ebfu ho\u1eb7c l\u00e0m gi\u1ea3m vai tr\u00f2 hay quy\u1ec1n h\u1ea1n c\u1ee7a m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o do t\u1ed5 ch\u1ee9c ch\u1ec9 \u0111\u1ecbnh, c\u0169ng kh\u00f4ng l\u00e0m gi\u1ea3m nhu c\u1ea7u c\u1ee7a nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u00f3 trong vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c k\u1ef9 n\u0103ng v\u00e0 phong c\u00e1ch l\u00e3nh \u0111\u1ea1o ph\u00f9 h\u1ee3p v\u00e0o \u0111\u00fang th\u1eddi \u0111i\u1ec3m.<\/span><\/p>\n

                                      B\u1eb1ng c\u00e1ch k\u1ebft h\u1ee3p c\u00e1c phong c\u00e1ch, ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng v\u00e0 t\u1eadn d\u1ee5ng c\u00e1c \u0111\u1ed9ng l\u1ef1c th\u00fac \u0111\u1ea9y, b\u1ea5t k\u1ef3 th\u00e0nh vi\u00ean n\u00e0o trong nh\u00f3m d\u1ef1 \u00e1n ho\u1eb7c c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec1u c\u00f3 th\u1ec3 t\u1ea1o \u0111\u1ed9ng l\u1ef1c, \u1ea3nh h\u01b0\u1edfng, hu\u1ea5n luy\u1ec7n v\u00e0 ph\u00e1t tri\u1ec3n nh\u00f3m d\u1ef1 \u00e1n, b\u1ea5t k\u1ec3 vai tr\u00f2 ho\u1eb7c v\u1ecb tr\u00ed n\u00e0o.<\/span><\/p>\n

                                      \u00a0<\/p>\n

                                      T\u00f9y bi\u1ebfn d\u1ef1a tr\u00ean ng\u1eef c\u1ea3nh<\/strong><\/span><\/h2>\n
                                      \n\n\n\n\n
                                      \n
                                      T\u00d9Y BI\u1ebeN – TAILORING<\/strong><\/span><\/span><\/div>\n<\/td>\n<\/tr>\n
                                      Thi\u1ebft k\u1ebf c\u00e1ch ti\u1ebfp c\u1eadn ph\u00e1t tri\u1ec3n d\u1ef1 \u00e1n d\u1ef1a tr\u00ean b\u1ed1i c\u1ea3nh c\u1ee7a d\u1ef1 \u00e1n, m\u1ee5c ti\u00eau, c\u00e1c b\u00ean li\u00ean quan, qu\u1ea3n tr\u1ecb v\u00e0 m\u00f4i tr\u01b0\u1eddng s\u1eed d\u1ee5ng quy tr\u00ecnh \u201cv\u1eeba \u0111\u1ee7\u201d \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 mong mu\u1ed1n \u0111\u1ed3ng th\u1eddi t\u1ed1i \u0111a h\u00f3a gi\u00e1 tr\u1ecb, qu\u1ea3n l\u00fd chi ph\u00ed v\u00e0 n\u00e2ng cao t\u1ed1c \u0111\u1ed9.<\/span><\/td>\n\n

                                      \u27a2 M\u1ed7i d\u1ef1 \u00e1n l\u00e0 duy nh\u1ea5t.<\/span><\/p>\n

                                      \u27a2 Th\u00e0nh c\u00f4ng c\u1ee7a d\u1ef1 \u00e1n d\u1ef1a tr\u00ean vi\u1ec7c th\u00edch \u1ee9ng v\u1edbi b\u1ed1i c\u1ea3nh duy nh\u1ea5t c\u1ee7a d\u1ef1 \u00e1n \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c ph\u01b0\u01a1ng ph\u00e1p ph\u00f9 h\u1ee3p nh\u1ea5t nh\u1eb1m t\u1ea1o ra c\u00e1c k\u1ebft qu\u1ea3 mong mu\u1ed1n.<\/span><\/p>\n

                                      \u27a2 \u0110i\u1ec1u ch\u1ec9nh c\u00e1ch ti\u1ebfp c\u1eadn l\u00e0 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i v\u00e0 \u0111\u00f3 l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c trong su\u1ed1t d\u1ef1 \u00e1n.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                                      \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0B\u1ea3ng 7 – T\u00f9y bi\u1ebfn d\u1ef1a tr\u00ean ng\u1eef c\u1ea3nh<\/em><\/span><\/div>\n

                                      \u00a0<\/div>\n
                                      \n

                                      Th\u00edch \u1ee9ng v\u1edbi c\u00e1c m\u1ee5c ti\u00eau ri\u00eang, c\u00e1c b\u00ean li\u00ean quan v\u00e0 s\u1ef1 ph\u1ee9c t\u1ea1p c\u1ee7a m\u00f4i tr\u01b0\u1eddng g\u00f3p ph\u1ea7n v\u00e0o th\u00e0nh c\u00f4ng c\u1ee7a d\u1ef1 \u00e1n. \u0110i\u1ec1u ch\u1ec9nh l\u00e0 s\u1ef1 th\u00edch \u1ee9ng c\u00f3 ch\u1ee7 \u00fd c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn, qu\u1ea3n tr\u1ecb v\u00e0 quy tr\u00ecnh \u0111\u1ec3 l\u00e0m cho ch\u00fang ph\u00f9 h\u1ee3p h\u01a1n v\u1edbi m\u00f4i tr\u01b0\u1eddng nh\u1ea5t \u0111\u1ecbnh v\u00e0 c\u00f4ng vi\u1ec7c hi\u1ec7n t\u1ea1i. C\u00e1c nh\u00f3m d\u1ef1 \u00e1n \u0111i\u1ec1u ch\u1ec9nh khu\u00f4n kh\u1ed5 ph\u00f9 h\u1ee3p, linh ho\u1ea1t \u0111\u1ec3 lu\u00f4n t\u1ea1o ra c\u00e1c k\u1ebft qu\u1ea3 t\u00edch c\u1ef1c trong m\u1ed7i b\u1ed1i c\u1ea3nh c\u1ee7a v\u00f2ng \u0111\u1eddi c\u1ee7a d\u1ef1 \u00e1n. M\u00f4i tr\u01b0\u1eddng kinh doanh, quy m\u00f4 nh\u00f3m, m\u1ee9c \u0111\u1ed9 kh\u00f4ng ch\u1eafc ch\u1eafn v\u00e0 \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a d\u1ef1 \u00e1n \u0111\u1ec1u \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00e1ch c\u00e1c h\u1ec7 th\u1ed1ng d\u1ef1 c\u1ee7a \u00e1n \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh. C\u00e1c h\u1ec7 th\u1ed1ng c\u1ee7a d\u1ef1 \u00e1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh theo quan \u0111i\u1ec3m t\u1ed5ng th\u1ec3, bao g\u1ed3m c\u1ea3 vi\u1ec7c xem x\u00e9t c\u00e1c ph\u1ee9c t\u1ea1p c\u00f3 li\u00ean quan l\u1eabn nhau. \u0110i\u1ec1u ch\u1ec9nh nh\u1eb1m m\u1ee5c \u0111\u00edch t\u1ed1i \u0111a h\u00f3a gi\u00e1 tr\u1ecb, qu\u1ea3n l\u00fd c\u00e1c h\u1ea1n ch\u1ebf v\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c quy tr\u00ecnh, ph\u01b0\u01a1ng ph\u00e1p, m\u1eabu v\u00e0 t\u1ea1o t\u00e1c \u201cv\u1eeba \u0111\u1ee7\u201d \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 mong mu\u1ed1n t\u1eeb d\u1ef1 \u00e1n.<\/span><\/p>\n

                                      C\u00f9ng v\u1edbi PMO v\u00e0 c\u00e2n nh\u1eafc t\u1edbi qu\u1ea3n tr\u1ecb, c\u00e1c nh\u00f3m d\u1ef1 \u00e1n th\u1ea3o lu\u1eadn v\u00e0 quy\u1ebft \u0111\u1ecbnh v\u1ec1 c\u00e1ch ti\u1ebfp c\u1eadn chuy\u1ec3n giao c\u0169ng nh\u01b0 c\u00e1c ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft \u0111\u1ec3 t\u1ea1o ra k\u1ebft qu\u1ea3 tr\u00ean c\u01a1 s\u1edf t\u1eebng d\u1ef1 \u00e1n. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c l\u1ef1a ch\u1ecdn c\u00e1c quy tr\u00ecnh \u0111\u1ec3 s\u1eed d\u1ee5ng, c\u00e1ch ti\u1ebfp c\u1eadn ph\u00e1t tri\u1ec3n, ph\u01b0\u01a1ng ph\u00e1p v\u00e0 c\u00e1c t\u1ea1o t\u00e1c c\u1ea7n thi\u1ebft \u0111\u1ec3 mang l\u1ea1i k\u1ebft qu\u1ea3 d\u1ef1 \u00e1n nh\u01b0 mong mu\u1ed1n. C\u00e1c quy\u1ebft \u0111\u1ecbnh \u0111i\u1ec1u ch\u1ec9nh c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t h\u00e0nh \u0111\u1ed9ng ng\u1ea7m ch\u1ea5p nh\u1eadn m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn \u0111\u00e3 \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp. Ng\u01b0\u1ee3c l\u1ea1i, \u0111i\u1ec1u ch\u1ec9nh c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t h\u00e0nh \u0111\u1ed9ng r\u00f5 r\u00e0ng c\u1ee7a vi\u1ec7c l\u1ef1a ch\u1ecdn v\u00e0 pha tr\u1ed9n c\u00e1c y\u1ebfu t\u1ed1 c\u1ee5 th\u1ec3 \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m ri\u00eang c\u1ee7a d\u1ef1 \u00e1n v\u00e0 m\u00f4i tr\u01b0\u1eddng d\u1ef1 \u00e1n. \u0110i\u1ec1u ch\u1ec9nh l\u00e0 c\u1ea7n thi\u1ebft \u1edf m\u1ed9t m\u1ee9c \u0111\u1ed9 n\u00e0o \u0111\u00f3 trong m\u1ecdi d\u1ef1 \u00e1n, b\u1edfi v\u00ec m\u1ed7i d\u1ef1 \u00e1n t\u1ed3n t\u1ea1i trong m\u1ed9t b\u1ed1i c\u1ea3nh c\u1ee5 th\u1ec3.<\/span><\/p>\n

                                      C\u00e1c d\u1ef1 \u00e1n th\u01b0\u1eddng l\u00e0 duy nh\u1ea5t, ngay c\u1ea3 khi kh\u1ea3 n\u0103ng cung c\u1ea5p c\u1ee7a d\u1ef1 \u00e1n d\u01b0\u1eddng nh\u01b0 kh\u00f4ng ph\u1ea3i l\u00e0 duy nh\u1ea5t. \u0110i\u1ec1u n\u00e0y l\u00e0 do b\u1ed1i c\u1ea3nh d\u1ef1 \u00e1n kh\u00e1c nhau \u1edf ch\u1ed7 t\u1ed5 ch\u1ee9c, kh\u00e1ch h\u00e0ng, v\u00e0 m\u00f4i tr\u01b0\u1eddng c\u1ee7a t\u1ed5 ch\u1ee9c l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 linh \u0111\u1ed9ng. Nh\u1eefng thay \u0111\u1ed5i \u0111\u00f3 v\u00e0 vi\u1ec7c h\u1ecdc h\u1ecfi li\u00ean t\u1ee5c c\u00f3 th\u1ec3 khi\u1ebfn c\u00e1c nh\u00f3m d\u1ef1 \u00e1n s\u1eed d\u1ee5ng ho\u1eb7c ph\u00e1t tri\u1ec3n c\u00e1c ph\u01b0\u01a1ng ph\u00e1p hay c\u00e1ch ti\u1ebfp c\u1eadn kh\u00e1c nhau \u0111\u1ec3 theo \u0111u\u1ed5i th\u00e0nh c\u00f4ng. Nh\u00f3m d\u1ef1 \u00e1n n\u00ean xem x\u00e9t t\u1eadp h\u1ee3p c\u00e1c \u0111i\u1ec1u ki\u1ec7n duy nh\u1ea5t cho m\u1ed7i d\u1ef1 \u00e1n, \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c ph\u01b0\u01a1ng ph\u00e1p ph\u00f9 h\u1ee3p nh\u1ea5t nh\u1eb1m t\u1ea1o ra c\u00e1c k\u1ebft qu\u1ea3 mong mu\u1ed1n.<\/span><\/p>\n

                                      M\u1ed9t ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn hi\u1ec7n c\u00f3 ho\u1eb7c c\u00e1ch l\u00e0m vi\u1ec7c ph\u1ed5 bi\u1ebfn c\u00f3 th\u1ec3 th\u00f4ng b\u00e1o c\u00e1ch th\u1ee9c m\u00e0 m\u1ed9t d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh. Ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng th\u1ef1c h\u00e0nh, k\u1ef9 thu\u1eadt, th\u1ee7 t\u1ee5c v\u00e0 quy t\u1eafc \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng b\u1edfi nh\u1eefng ng\u01b0\u1eddi l\u00e0m vi\u1ec7c trong m\u1ed9t l\u0129nh v\u1ef1c. C\u00e1c nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u \u0111\u1ec3 \u0111\u1ea3m nh\u1eadn ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn c\u1ee7a t\u1ed5 ch\u1ee9c m\u1eb9. T\u1ee9c l\u00e0, nh\u00f3m d\u1ef1 \u00e1n th\u00f4ng qua m\u1ed9t h\u1ec7 th\u1ed1ng quy tr\u00ecnh, qu\u1ea3n tr\u1ecb, ph\u01b0\u01a1ng ph\u00e1p v\u00e0 khu\u00f4n m\u1eabu cung c\u1ea5p h\u01b0\u1edbng d\u1eabn v\u1ec1 c\u00e1ch \u0111i\u1ec1u h\u00e0nh d\u1ef1 \u00e1n. M\u1eb7c d\u00f9 \u0111i\u1ec1u n\u00e0y cung c\u1ea5p m\u1ed9t m\u1ee9c \u0111\u1ed9 nh\u1ea5t qu\u00e1n cho c\u00e1c d\u1ef1 \u00e1n trong m\u1ed9t t\u1ed5 ch\u1ee9c, nh\u01b0ng b\u1ea3n th\u00e2n ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn v\u1eabn c\u00f3 th\u1ec3 c\u1ea7n \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng d\u1ef1 \u00e1n. C\u00e1c ch\u00ednh s\u00e1ch v\u00e0 th\u1ee7 t\u1ee5c c\u1ee7a t\u1ed5 ch\u1ee9c quy \u0111\u1ecbnh c\u00e1c ranh gi\u1edbi \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n trong \u0111\u00f3 nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh.<\/span><\/p>\n

                                      C\u00e1c nh\u00f3m d\u1ef1 \u00e1n c\u0169ng c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn th\u1eddi gian v\u00e0 chi ph\u00ed c\u1ee7a c\u00e1c quy tr\u00ecnh qu\u1ea3n l\u00fd d\u1ef1 \u00e1n. C\u00e1c quy tr\u00ecnh kh\u00f4ng \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh c\u00f3 th\u1ec3 t\u1ea1o th\u00eam \u00edt gi\u00e1 tr\u1ecb cho d\u1ef1 \u00e1n ho\u1eb7c k\u1ebft qu\u1ea3 c\u1ee7a d\u1ef1 \u00e1n, \u0111\u1ed3ng th\u1eddi l\u00e0m t\u0103ng chi ph\u00ed v\u00e0 k\u00e9o d\u00e0i ti\u1ebfn \u0111\u1ed9. Vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh c\u00e1ch ti\u1ebfp c\u1eadn c\u00f9ng v\u1edbi c\u00e1c quy tr\u00ecnh, ph\u01b0\u01a1ng ph\u00e1p v\u00e0 t\u1ea1o t\u00e1c th\u00edch h\u1ee3p c\u00f3 th\u1ec3 gi\u00fap c\u00e1c nh\u00f3m d\u1ef1 \u00e1n \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh v\u1ec1 chi ph\u00ed li\u00ean quan \u0111\u1ebfn quy tr\u00ecnh v\u00e0 gi\u00e1 tr\u1ecb \u0111\u00f3ng g\u00f3p li\u00ean quan \u0111\u1ebfn k\u1ebft qu\u1ea3 c\u1ee7a d\u1ef1 \u00e1n.<\/span><\/p>\n

                                      Ngo\u00e0i vi\u1ec7c quy\u1ebft \u0111\u1ecbnh \u0111i\u1ec1u ch\u1ec9nh m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn, c\u00e1c nh\u00f3m d\u1ef1 \u00e1n s\u1ebd th\u00f4ng b\u00e1o c\u00e1c quy\u1ebft \u0111\u1ecbnh \u0111i\u1ec1u ch\u1ec9nh cho c\u00e1c b\u00ean li\u00ean quan v\u1edbi c\u00e1ch ti\u1ebfp c\u1eadn \u0111\u00f3. M\u1ed7i th\u00e0nh vi\u00ean c\u1ee7a nh\u00f3m d\u1ef1 \u00e1n nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c c\u00e1c ph\u01b0\u01a1ng ph\u00e1p v\u00e0 quy tr\u00ecnh \u0111\u00e3 ch\u1ecdn c\u00f3 li\u00ean quan \u0111\u1ebfn c\u00e1c b\u00ean li\u00ean quan \u0111\u00f3 v\u00e0 vai tr\u00f2 c\u1ee7a h\u1ecd.<\/span><\/p>\n

                                      \u0110i\u1ec1u ch\u1ec9nh c\u00e1ch ti\u1ebfp c\u1eadn d\u1ef1 \u00e1n cho ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m ri\u00eang v\u00e0 m\u00f4i tr\u01b0\u1eddng c\u1ee7a d\u1ef1 \u00e1n c\u00f3 th\u1ec3 g\u00f3p ph\u1ea7n n\u00e2ng cao hi\u1ec7u su\u1ea5t d\u1ef1 \u00e1n v\u00e0 t\u0103ng x\u00e1c su\u1ea5t th\u00e0nh c\u00f4ng. C\u00e1ch ti\u1ebfp c\u1eadn d\u1ef1 \u00e1n ph\u00f9 h\u1ee3p c\u00f3 th\u1ec3 t\u1ea1o ra l\u1ee3i \u00edch tr\u1ef1c ti\u1ebfp v\u00e0 gi\u00e1n ti\u1ebfp cho t\u1ed5 ch\u1ee9c, ch\u1eb3ng h\u1ea1n nh\u01b0:<\/span><\/p>\n

                                        \n
                                      • Cam k\u1ebft s\u00e2u s\u1eafc h\u01a1n t\u1eeb c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n v\u00ec h\u1ecd \u0111\u00e3 tham gia v\u00e0o vi\u1ec7c x\u00e1c \u0111\u1ecbnh ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn,<\/span><\/li>\n
                                      • Gi\u1ea3m l\u00e3ng ph\u00ed v\u1ec1 h\u00e0nh \u0111\u1ed9ng ho\u1eb7c ngu\u1ed3n l\u1ef1c,<\/span><\/li>\n
                                      • \u0110\u1ecbnh h\u01b0\u1edbng v\u00e0o kh\u00e1ch h\u00e0ng t\u1eadp trung, v\u00ec nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c b\u00ean li\u00ean quan kh\u00e1c l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng quan tr\u1ecdng \u0111\u1ebfn vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh d\u1ef1 \u00e1n, v\u00e0<\/span><\/li>\n
                                      • S\u1eed d\u1ee5ng hi\u1ec7u qu\u1ea3 h\u01a1n c\u00e1c ngu\u1ed3n l\u1ef1c c\u1ee7a d\u1ef1 \u00e1n, v\u00ec c\u00e1c nh\u00f3m d\u1ef1 \u00e1n c\u00f3 \u00fd th\u1ee9c v\u1ec1 t\u1ea7m quan tr\u1ecdng c\u1ee7a c\u00e1c quy tr\u00ecnh d\u1ef1 \u00e1n.<\/span><\/li>\n<\/ul>\n

                                        C\u00e1c d\u1ef1 \u00e1n \u0111i\u1ec1u ch\u1ec9nh c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn nh\u1eefng k\u1ebft qu\u1ea3 t\u00edch c\u1ef1c sau:<\/span><\/p>\n

                                          \n
                                        • T\u0103ng c\u01b0\u1eddng \u0111\u1ed5i m\u1edbi, hi\u1ec7u qu\u1ea3 v\u00e0 n\u0103ng su\u1ea5t;<\/span><\/li>\n
                                        • B\u00e0i h\u1ecdc kinh nghi\u1ec7m \u0111\u1ec3 nh\u1eefng c\u1ea3i ti\u1ebfn t\u1eeb c\u00e1ch ti\u1ebfp c\u1eadn chuy\u1ec3n giao c\u1ee5 th\u1ec3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c chia s\u1ebb v\u00e0 \u00e1p d\u1ee5ng cho v\u00f2ng ti\u1ebfp theo c\u1ee7a c\u00f4ng vi\u1ec7c ho\u1eb7c c\u00e1c d\u1ef1 \u00e1n trong t\u01b0\u01a1ng lai;<\/span><\/li>\n
                                        • C\u1ea3i ti\u1ebfn h\u01a1n n\u1eefa ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn c\u1ee7a t\u1ed5 ch\u1ee9c, v\u1edbi c\u00e1c c\u00e1ch th\u1ef1c h\u00e0nh, ph\u01b0\u01a1ng ph\u00e1p v\u00e0 t\u1ea1o t\u00e1c m\u1edbi;<\/span><\/li>\n
                                        • Kh\u00e1m ph\u00e1 c\u00e1c k\u1ebft qu\u1ea3, quy tr\u00ecnh ho\u1eb7c ph\u01b0\u01a1ng ph\u00e1p \u0111\u01b0\u1ee3c c\u1ea3i ti\u1ebfn th\u00f4ng qua th\u1eed nghi\u1ec7m;<\/span><\/li>\n
                                        • T\u00edch h\u1ee3p hi\u1ec7u qu\u1ea3 trong c\u00e1c nh\u00f3m d\u1ef1 \u00e1n \u0111a ng\u00e0nh v\u1ec1 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p v\u00e0 c\u00e1ch th\u1ef1c h\u00e0nh \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nh\u1eb1m mang l\u1ea1i k\u1ebft qu\u1ea3 d\u1ef1 \u00e1n; v\u00e0<\/span><\/li>\n
                                        • T\u0103ng kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng cho t\u1ed5 ch\u1ee9c trong d\u00e0i h\u1ea1n.<\/span><\/li>\n<\/ul>\n

                                          Vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 b\u1ea3n ch\u1ea5t l\u00e0 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i, v\u00e0 b\u1ea3n th\u00e2n n\u00f3 l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c trong su\u1ed1t v\u00f2ng \u0111\u1eddi c\u1ee7a d\u1ef1 \u00e1n. C\u00e1c nh\u00f3m d\u1ef1 \u00e1n thu th\u1eadp ph\u1ea3n h\u1ed3i t\u1eeb t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan v\u1ec1 c\u00e1ch c\u00e1c ph\u01b0\u01a1ng ph\u00e1p v\u00e0 quy tr\u00ecnh ph\u00f9 h\u1ee3p \u0111ang ho\u1ea1t \u0111\u1ed9ng cho h\u1ecd khi d\u1ef1 \u00e1n ti\u1ebfn tri\u1ec3n \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a h\u1ecd v\u00e0 gia t\u0103ng gi\u00e1 tr\u1ecb cho t\u1ed5 ch\u1ee9c.<\/span><\/p>\n

                                          \u00a0<\/div>\n

                                          X\u00e2y d\u1ef1ng \/ t\u00edch h\u1ee3p ch\u1ea5t l\u01b0\u1ee3ng v\u00e0o trong quy tr\u00ecnh v\u00e0 giao ph\u1ea9m<\/strong><\/span><\/h2>\n<\/div>\n
                                          \n\n\n\n\n
                                          CH\u1ea4T L\u01af\u1ee2NG – QUALITY<\/strong><\/span><\/span><\/td>\n<\/tr>\n
                                          Duy tr\u00ec s\u1ef1 t\u1eadp trung v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 s\u1ea3n xu\u1ea5t c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u00e1p \u1ee9ng c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u, m\u1ee5c \u0111\u00edch s\u1eed d\u1ee5ng v\u00e0 c\u00e1c y\u00eau c\u1ea7u ch\u1ea5p nh\u1eadn do c\u00e1c b\u00ean li\u00ean quan \u0111\u1eb7t ra.<\/span><\/td>\n\n

                                          \u27a2 Ch\u1ea5t l\u01b0\u1ee3ng d\u1ef1 \u00e1n \u0111\u00f2i h\u1ecfi ph\u1ea3i \u0111\u00e1p \u1ee9ng k\u1ef3 v\u1ecdng c\u1ee7a c\u00e1c b\u00ean li\u00ean quan v\u00e0 \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u c\u1ee7a d\u1ef1 \u00e1n v\u00e0 s\u1ea3n ph\u1ea9m.<\/span><\/p>\n

                                          \u27a2 Ch\u1ea5t l\u01b0\u1ee3ng t\u1eadp trung v\u00e0o vi\u1ec7c \u0111\u00e1p \u1ee9ng c\u00e1c ti\u00eau ch\u00ed ch\u1ea5p nh\u1eadn cho c\u00e1c giao ph\u1ea9m.<\/span><\/p>\n

                                          \u27a2 Ch\u1ea5t l\u01b0\u1ee3ng d\u1ef1 \u00e1n \u0111\u00f2i h\u1ecfi ph\u1ea3i \u0111\u1ea3m b\u1ea3o c\u00e1c quy tr\u00ecnh c\u1ee7a d\u1ef1 \u00e1n ph\u00f9 h\u1ee3p v\u00e0 hi\u1ec7u qu\u1ea3 nh\u1ea5t c\u00f3 th\u1ec3.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n

                                          \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 B\u1ea3ng 8 – X\u00e2y d\u1ef1ng \/ t\u00edch h\u1ee3p ch\u1ea5t l\u01b0\u1ee3ng v\u00e0o trong quy tr\u00ecnh v\u00e0 giao ph\u1ea9m<\/em><\/span><\/div>\n
                                          \u00a0<\/div>\n
                                          \n

                                          Ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 m\u1ee9c \u0111\u1ed9 m\u00e0 m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c \u0111\u1eb7c t\u00ednh v\u1ed1n c\u00f3 c\u1ee7a s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ho\u1eb7c k\u1ebft qu\u1ea3 \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u. Ch\u1ea5t l\u01b0\u1ee3ng bao g\u1ed3m kh\u1ea3 n\u0103ng th\u1ecfa m\u00e3n c\u00e1c nhu c\u1ea7u \u0111\u00e3 n\u00eau ho\u1eb7c ng\u1ee5 \u00fd c\u1ee7a kh\u00e1ch h\u00e0ng. S\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ho\u1eb7c k\u1ebft qu\u1ea3 c\u1ee7a m\u1ed9t d\u1ef1 \u00e1n (\u1edf \u0111\u00e2y g\u1ecdi l\u00e0 giao ph\u1ea9m) \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a c\u1ea3 s\u1ef1 ph\u00f9 h\u1ee3p v\u1edbi ti\u00eau ch\u00ed ch\u1ea5p nh\u1eadn v\u00e0 t\u00ednh ph\u00f9 h\u1ee3p \u0111\u1ec3 s\u1eed d\u1ee5ng.<\/span><\/p>\n

                                          Ch\u1ea5t l\u01b0\u1ee3ng c\u00f3 th\u1ec3 c\u00f3 m\u1ed9t s\u1ed1 kh\u00eda c\u1ea1nh kh\u00e1c nhau, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf nh\u1eefng \u0111i\u1ec1u sau:<\/span><\/p>\n

                                            \n
                                          • Performance – Hi\u1ec7u n\u0103ng<\/strong><\/span>: Ch\u1ee9c n\u0103ng c\u1ee7a giao ph\u1ea9m c\u00f3 gi\u1ed1ng nh\u01b0 d\u1ef1 ki\u1ebfn c\u1ee7a nh\u00f3m d\u1ef1 \u00e1n v\u00e0 c\u00e1c b\u00ean li\u00ean quan kh\u00e1c kh\u00f4ng?<\/span><\/li>\n
                                          • Conformity – S\u1ef1 ph\u00f9 h\u1ee3p<\/strong><\/span>: Giao ph\u1ea9m c\u00f3 ph\u00f9 h\u1ee3p \u0111\u1ec3 s\u1eed d\u1ee5ng kh\u00f4ng v\u00e0 n\u00f3 c\u00f3 \u0111\u00e1p \u1ee9ng c\u00e1c th\u00f4ng s\u1ed1 k\u1ef9 thu\u1eadt kh\u00f4ng?<\/span><\/li>\n
                                          • <\/strong>: Giao ph\u1ea9m c\u00f3 t\u1ea1o ra c\u00e1c ch\u1ec9 s\u1ed1 nh\u1ea5t qu\u00e1n m\u1ed7i khi n\u00f3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n ho\u1eb7c s\u1ea3n xu\u1ea5t kh\u00f4ng?<\/span><\/li>\n
                                          • <\/strong>: Li\u1ec7u giao ph\u1ea9m c\u00f3 th\u1ec3 \u0111\u1ed1i ph\u00f3 v\u1edbi nh\u1eefng h\u1ecfng h\u00f3c kh\u00f4ng l\u01b0\u1eddng tr\u01b0\u1edbc \u0111\u01b0\u1ee3c v\u00e0 nhanh ch\u00f3ng ph\u1ee5c h\u1ed3i kh\u00f4ng?<\/span><\/li>\n
                                          • Satisfaction – S\u1ef1 th\u1ecfa m\u00e3n<\/strong><\/span>: Giao ph\u1ea9m c\u00f3 thu h\u00fat \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c t\u1eeb ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i kh\u00f4ng? \u0110i\u1ec1u n\u00e0y bao g\u1ed3m kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng v\u00e0 tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng?<\/span><\/li>\n
                                          • Uniformity – T\u00ednh \u0111\u1ed3ng nh\u1ea5t<\/strong><\/span>: Giao ph\u1ea9m t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi c\u00e1c giao ph\u1ea9m kh\u00e1c \u0111\u01b0\u1ee3c s\u1ea3n xu\u1ea5t theo c\u00f9ng m\u1ed9t c\u00e1ch th\u1ee9c kh\u00f4ng?<\/span><\/li>\n
                                          • Efficiency – Hi\u1ec7u su\u1ea5t<\/strong><\/span>: Giao ph\u1ea9m c\u00f3 t\u1ea1o ra s\u1ea3n l\u01b0\u1ee3ng l\u1edbn nh\u1ea5t v\u1edbi \u00edt \u0111\u1ea7u v\u00e0o v\u00e0 n\u1ed7 l\u1ef1c nh\u1ea5t kh\u00f4ng?<\/span><\/li>\n
                                          • Sustainability – S\u1ef1 b\u1ec1n v\u1eefng<\/strong><\/span>: Giao ph\u1ea9m c\u00f3 t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c \u0111\u1ebfn c\u00e1c th\u00f4ng s\u1ed1 kinh t\u1ebf, x\u00e3 h\u1ed9i v\u00e0 m\u00f4i tr\u01b0\u1eddng kh\u00f4ng?<\/span><\/li>\n<\/ul>\n

                                            C\u00e1c nh\u00f3m d\u1ef1 \u00e1n \u0111o l\u01b0\u1eddng ch\u1ea5t l\u01b0\u1ee3ng b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c th\u01b0\u1edbc \u0111o v\u00e0 ti\u00eau ch\u00ed ch\u1ea5p nh\u1eadn d\u1ef1a tr\u00ean c\u00e1c y\u00eau c\u1ea7u. Y\u00eau c\u1ea7u l\u00e0 \u0111i\u1ec1u ki\u1ec7n ho\u1eb7c kh\u1ea3 n\u0103ng c\u1ea7n thi\u1ebft \u0111\u1ec3 c\u00f3 trong s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ho\u1eb7c k\u1ebft qu\u1ea3 \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u. C\u00e1c y\u00eau c\u1ea7u r\u00f5 r\u00e0ng ho\u1eb7c ng\u1ea7m hi\u1ec3u c\u00f3 th\u1ec3 \u0111\u1ebfn t\u1eeb c\u00e1c b\u00ean li\u00ean quan, h\u1ee3p \u0111\u1ed3ng, ch\u00ednh s\u00e1ch t\u1ed5 ch\u1ee9c, ti\u00eau chu\u1ea9n ho\u1eb7c c\u01a1 quan qu\u1ea3n l\u00fd hay s\u1ef1 k\u1ebft h\u1ee3p c\u1ee7a nh\u1eefng y\u00eau c\u1ea7u n\u00e0y. Ch\u1ea5t l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd v\u1edbi c\u00e1c ti\u00eau ch\u00ed ch\u1ea5p nh\u1eadn s\u1ea3n ph\u1ea9m, nh\u01b0 \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 trong b\u1ea3ng k\u00ea c\u00f4ng vi\u1ec7c ho\u1eb7c c\u00e1c t\u00e0i li\u1ec7u thi\u1ebft k\u1ebf kh\u00e1c. C\u00e1c ti\u00eau ch\u00ed n\u00e0y c\u1ea7n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt khi qu\u00e1 tr\u00ecnh th\u1eed nghi\u1ec7m v\u00e0 \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean x\u1ea3y ra, \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a qu\u00e1 tr\u00ecnh ch\u1ea5p nh\u1eadn.<\/span><\/p>\n

                                            Ch\u1ea5t l\u01b0\u1ee3ng c\u0169ng li\u00ean quan \u0111\u1ebfn c\u00e1c ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn d\u1ef1 \u00e1n v\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 s\u1ea3n xu\u1ea5t c\u00e1c giao ph\u1ea9m c\u1ee7a d\u1ef1 \u00e1n. Trong khi c\u00e1c nh\u00f3m d\u1ef1 \u00e1n \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a m\u1ed9t giao ph\u1ea9m th\u00f4ng qua ki\u1ec3m tra (inspection) v\u00e0 th\u1eed nghi\u1ec7m (testing), th\u00ec c\u00e1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 quy tr\u00ecnh c\u1ee7a d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 th\u00f4ng qua xem x\u00e9t (review) v\u00e0 \u0111\u00e1nh gi\u00e1 (audit). Trong c\u1ea3 hai tr\u01b0\u1eddng h\u1ee3p, c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u1ea5t l\u01b0\u1ee3ng c\u00f3 th\u1ec3 t\u1eadp trung v\u00e0o vi\u1ec7c ph\u00e1t hi\u1ec7n v\u00e0 ng\u0103n ng\u1eeba c\u00e1c sai s\u00f3t v\u00e0 l\u1ed7i.<\/span><\/p>\n

                                            M\u1ee5c ti\u00eau c\u1ee7a c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng nh\u1eefng g\u00ec \u0111\u01b0\u1ee3c cung c\u1ea5p \u0111\u00e1p \u1ee9ng c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c b\u00ean li\u00ean quan theo con \u0111\u01b0\u1eddng \u0111\u01a1n gi\u1ea3n nh\u1ea5t. M\u1ee5c \u0111\u00edch l\u00e0 \u0111\u1ec3 gi\u1ea3m thi\u1ec3u s\u1ef1 l\u00e3ng ph\u00ed ngu\u1ed3n l\u1ef1c v\u00e0 t\u1ed1i \u0111a h\u00f3a x\u00e1c su\u1ea5t \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 mong mu\u1ed1n. K\u1ebft qu\u1ea3 sla2:<\/span><\/p>\n

                                              \n
                                            • Di chuy\u1ec3n c\u00e1c giao ph\u1ea9m \u0111\u1ebfn \u0111i\u1ec3m chuy\u1ec3n giao m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, v\u00e0<\/span><\/li>\n
                                            • Ng\u0103n ng\u1eeba c\u00e1c l\u1ed7i trong giao ph\u1ea9m ho\u1eb7c x\u00e1c \u0111\u1ecbnh ch\u00fang s\u1edbm nh\u1eb1m tr\u00e1nh ho\u1eb7c gi\u1ea3m vi\u1ec7c ph\u1ea3i l\u00e0m l\u1ea1i v\u00e0 d\u1ee1 b\u1ecf to\u00e0n b\u1ed9.<\/span><\/li>\n<\/ul>\n

                                              M\u1ee5c ti\u00eau c\u1ee7a c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 gi\u1ed1ng nhau cho d\u00f9 v\u1edbi m\u1ed9t t\u1eadp h\u1ee3p y\u00eau c\u1ea7u t\u1eeb tr\u01b0\u1edbc, \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng hay m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ea7n d\u1ea7n v\u00e0 t\u1eebng b\u01b0\u1edbc chuy\u1ec3n giao.<\/span><\/p>\n

                                              C\u00e1c quy tr\u00ecnh v\u00e0 th\u1ef1c h\u00e0nh qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng gi\u00fap t\u1ea1o ra c\u00e1c s\u1ea3n ph\u1ea9m, k\u1ebft qu\u1ea3 \u0111\u00e1p \u1ee9ng c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c k\u1ef3 v\u1ecdng, s\u1eed d\u1ee5ng v\u00e0 ti\u00eau ch\u00ed ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n b\u1edfi t\u1ed5 ch\u1ee9c v\u00e0 c\u00e1c b\u00ean li\u00ean quan. S\u1ef1 ch\u00fa \u00fd ch\u1eb7t ch\u1ebd \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng trong c\u00e1c quy tr\u00ecnh d\u1ef1 \u00e1n v\u00e0 giao ph\u1ea9m t\u1ea1o ra c\u00e1c k\u1ebft qu\u1ea3 t\u00edch c\u1ef1c, bao g\u1ed3m:<\/span><\/p>\n

                                                \n
                                              • C\u00e1c s\u1ea3n ph\u1ea9m d\u1ef1 \u00e1n ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c \u0111\u00edch, nh\u01b0 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1edfi c\u00e1c ti\u00eau ch\u00ed ch\u1ea5p nh\u1eadn,<\/span><\/li>\n
                                              • C\u00e1c s\u1ea3n ph\u1ea9m d\u1ef1 \u00e1n \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng c\u1ee7a c\u00e1c b\u00ean li\u00ean quan v\u00e0 m\u1ee5c ti\u00eau kinh doanh,<\/span><\/li>\n
                                              • C\u00e1c s\u1ea3n ph\u1ea9m d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c giao v\u1edbi m\u1ee9c sai s\u00f3t t\u1ed1i thi\u1ec3u ho\u1eb7c kh\u00f4ng c\u00f3 l\u1ed7i,<\/span><\/li>\n
                                              • B\u00e0n giao k\u1ecbp th\u1eddi ho\u1eb7c nhanh ch\u00f3ng,<\/span><\/li>\n
                                              • Ki\u1ec3m so\u00e1t chi ph\u00ed n\u00e2ng cao,<\/span><\/li>\n
                                              • T\u0103ng ch\u1ea5t l\u01b0\u1ee3ng chuy\u1ec3n giao s\u1ea3n ph\u1ea9m,<\/span><\/li>\n
                                              • Gi\u1ea3m thi\u1ec7u vi\u1ec7c ph\u1ea3i l\u00e0m l\u1ea1i ho\u1eb7c d\u1ee1 b\u1ecf to\u00e0n b\u1ed9,<\/span><\/li>\n
                                              • Gi\u1ea3m khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng,<\/span><\/li>\n
                                              • T\u00edch h\u1ee3p chu\u1ed7i cung \u1ee9ng t\u1ed1t,<\/span><\/li>\n
                                              • C\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t,<\/span><\/li>\n
                                              • N\u00e2ng cao tinh th\u1ea7n v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00f3m d\u1ef1 \u00e1n,<\/span><\/li>\n
                                              • Ph\u00e2n ph\u1ed1i d\u1ecbch v\u1ee5 m\u1ea1nh m\u1ebd,<\/span><\/li>\n
                                              • Vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n v\u00e0<\/span><\/li>\n
                                              • Quy tr\u00ecnh c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c.<\/span><\/li>\n<\/ul>\n
                                                \u00a0<\/div>\n

                                                \u0110i\u1ec1u h\u01b0\u1edbng \u0111\u1ed9 ph\u1ee9c t\u1ea1p<\/strong><\/span><\/h2>\n
                                                \n\n\n\n\n
                                                <\/strong><\/span><\/td>\n<\/tr>\n
                                                Li\u00ean t\u1ee5c \u0111\u00e1nh gi\u00e1 v\u00e0 \u0111i\u1ec1u h\u01b0\u1edbng \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a d\u1ef1 \u00e1n \u0111\u1ec3 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p v\u00e0 k\u1ebf ho\u1ea1ch cho ph\u00e9p nh\u00f3m d\u1ef1 \u00e1n \u0111i\u1ec1u h\u01b0\u1edbng th\u00e0nh c\u00f4ng v\u00f2ng \u0111\u1eddi d\u1ef1 \u00e1n.<\/span><\/td>\n\n

                                                \u27a2 S\u1ef1 ph\u1ee9c t\u1ea1p l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a h\u00e0nh vi con ng\u01b0\u1eddi, c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ec7 th\u1ed1ng, s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn v\u00e0 m\u01a1 h\u1ed3.<\/span><\/p>\n

                                                \u27a2 S\u1ef1 ph\u1ee9c t\u1ea1p c\u00f3 th\u1ec3 xu\u1ea5t hi\u1ec7n t\u1ea1i b\u1ea5t k\u1ef3 th\u1eddi \u0111i\u1ec3m n\u00e0o trong qu\u00e1 tr\u00ecnh l\u00e0m d\u1ef1 \u00e1n.<\/span><\/p>\n

                                                \u27a2 S\u1ef1 ph\u1ee9c t\u1ea1p c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o b\u1edfi c\u00e1c s\u1ef1 ki\u1ec7n ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn gi\u00e1 tr\u1ecb, ph\u1ea1m vi, th\u00f4ng tin li\u00ean l\u1ea1c, c\u00e1c b\u00ean li\u00ean quan, r\u1ee7i ro v\u00e0 \u0111\u1ed5i m\u1edbi c\u00f4ng ngh\u1ec7.<\/span><\/p>\n

                                                \u27a2 C\u00e1c nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 c\u1ea3nh gi\u00e1c trong vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1c y\u1ebfu t\u1ed1 ph\u1ee9c t\u1ea1p v\u00e0 s\u1eed d\u1ee5ng nhi\u1ec1u ph\u01b0\u01a1ng ph\u00e1p kh\u00e1c nhau \u0111\u1ec3 gi\u1ea3m s\u1ed1 l\u01b0\u1ee3ng ho\u1eb7c t\u00e1c \u0111\u1ed9ng c\u1ee7a s\u1ef1 ph\u1ee9c t\u1ea1p.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                                                \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0B\u1ea3ng 9 – \u0110i\u1ec1u h\u01b0\u1edbng \u0111\u1ed9 ph\u1ee9c t\u1ea1p<\/em><\/span><\/div>\n

                                                \u00a0<\/div>\n
                                                \n

                                                D\u1ef1 \u00e1n l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng c\u00e1c y\u1ebfu t\u1ed1 t\u00e1c \u0111\u1ed9ng qua l\u1ea1i l\u1eabn nhau. S\u1ef1 ph\u1ee9c t\u1ea1p l\u00e0 m\u1ed9t \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a d\u1ef1 \u00e1n ho\u1eb7c m\u00f4i tr\u01b0\u1eddng c\u1ee7a n\u00f3 m\u00e0 kh\u00f3 qu\u1ea3n l\u00fd do h\u00e0nh vi c\u1ee7a con ng\u01b0\u1eddi, h\u00e0nh vi c\u1ee7a h\u1ec7 th\u1ed1ng v\u00e0 s\u1ef1 m\u01a1 h\u1ed3. B\u1ea3n ch\u1ea5t v\u00e0 s\u1ed1 l\u01b0\u1ee3ng c\u1ee7a c\u00e1c t\u01b0\u01a1ng t\u00e1c x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a m\u1ed9t d\u1ef1 \u00e1n. S\u1ef1 ph\u1ee9c t\u1ea1p xu\u1ea5t hi\u1ec7n t\u1eeb c\u00e1c y\u1ebfu t\u1ed1 d\u1ef1 \u00e1n, t\u01b0\u01a1ng t\u00e1c gi\u1eefa c\u00e1c y\u1ebfu t\u1ed1 d\u1ef1 \u00e1n, t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c v\u00e0 m\u00f4i tr\u01b0\u1eddng d\u1ef1 \u00e1n. M\u1eb7c d\u00f9 kh\u00f4ng th\u1ec3 ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 ph\u1ee9c t\u1ea1p, c\u00e1c nh\u00f3m d\u1ef1 \u00e1n v\u1eabn c\u00f3 th\u1ec3 s\u1eeda \u0111\u1ed5i c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a h\u1ecd \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c t\u00e1c \u0111\u1ed9ng x\u1ea3y ra do s\u1ef1 ph\u1ee9c t\u1ea1p.<\/span><\/p>\n

                                                C\u00e1c nh\u00f3m d\u1ef1 \u00e1n th\u01b0\u1eddng kh\u00f4ng th\u1ec3 l\u01b0\u1eddng tr\u01b0\u1edbc \u0111\u01b0\u1ee3c s\u1ef1 ph\u1ee9c t\u1ea1p \u0111ang d\u1ea7n xu\u1ea5t hi\u1ec7n b\u1edfi v\u00ec n\u00f3 l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a nhi\u1ec1u t\u01b0\u01a1ng t\u00e1c nh\u01b0 r\u1ee7i ro, ph\u1ee5 thu\u1ed9c, s\u1ef1 ki\u1ec7n ho\u1eb7c m\u1ed1i quan h\u1ec7. Ngo\u00e0i ra, m\u1ed9t v\u00e0i nguy\u00ean nh\u00e2n c\u00f3 th\u1ec3 h\u1ed9i t\u1ee5 \u0111\u1ec3 t\u1ea1o ra m\u1ed9t hi\u1ec7u \u1ee9ng ph\u1ee9c t\u1ea1p duy nh\u1ea5t, \u0111i\u1ec1u n\u00e0y l\u00e0m cho vi\u1ec7c x\u00e1c \u0111\u1ecbnh m\u1ed9t nguy\u00ean nh\u00e2n ph\u1ee9c t\u1ea1p c\u1ee5 th\u1ec3 tr\u1edf n\u00ean kh\u00f3 kh\u0103n.<\/span><\/p>\n

                                                S\u1ef1 ph\u1ee9c t\u1ea1p c\u1ee7a d\u1ef1 \u00e1n x\u1ea3y ra do k\u1ebft qu\u1ea3 c\u1ee7a c\u00e1c y\u1ebfu t\u1ed1 ri\u00eang l\u1ebb trong d\u1ef1 \u00e1n v\u00e0 h\u1ec7 th\u1ed1ng d\u1ef1 \u00e1n n\u00f3i chung. V\u00ed d\u1ee5, s\u1ef1 ph\u1ee9c t\u1ea1p trong m\u1ed9t d\u1ef1 \u00e1n c\u00f3 th\u1ec3 t\u0103ng l\u00ean v\u1edbi s\u1ed1 l\u01b0\u1ee3ng l\u1edbn h\u01a1n ho\u1eb7c s\u1ef1 \u0111a d\u1ea1ng c\u1ee7a c\u00e1c b\u00ean li\u00ean quan, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u01a1 quan qu\u1ea3n l\u00fd, t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh qu\u1ed1c t\u1ebf, nhi\u1ec1u nh\u00e0 cung c\u1ea5p, nhi\u1ec1u nh\u00e0 th\u1ea7u ph\u1ee5 chuy\u00ean m\u00f4n ho\u1eb7c c\u1ed9ng \u0111\u1ed3ng \u0111\u1ecba ph\u01b0\u01a1ng. C\u00e1c b\u00ean li\u00ean quan n\u00e0y c\u00f3 th\u1ec3 c\u00f3 t\u00e1c \u0111\u1ed9ng \u0111\u00e1ng k\u1ec3 \u0111\u1ebfn m\u1ee9c \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a m\u1ed9t d\u1ef1 \u00e1n, c\u1ea3 v\u1ec1 c\u00e1 nh\u00e2n v\u00e0 t\u1eadp th\u1ec3.<\/span><\/p>\n

                                                M\u1ed9t s\u1ed1 ngu\u1ed3n ph\u1ee9c t\u1ea1p ph\u1ed5 bi\u1ebfn h\u01a1n l\u00e0:<\/span><\/p>\n

                                                  \n
                                                • Human behavior – H\u00e0nh vi c\u1ee7a con ng\u01b0\u1eddi<\/strong><\/span>: H\u00e0nh vi c\u1ee7a con ng\u01b0\u1eddi l\u00e0 s\u1ef1 t\u00e1c \u0111\u1ed9ng l\u1eabn nhau c\u1ee7a h\u1ea1nh ki\u1ec3m, phong th\u00e1i, th\u00e1i \u0111\u1ed9 v\u00e0 kinh nghi\u1ec7m c\u1ee7a con ng\u01b0\u1eddi. H\u00e0nh vi c\u1ee7a con ng\u01b0\u1eddi c\u0169ng c\u00f3 th\u1ec3 g\u00f3p ph\u1ea7n v\u00e0o s\u1ef1 ph\u1ee9c t\u1ea1p b\u1eb1ng c\u00e1ch \u0111\u01b0a v\u00e0o c\u00e1c y\u1ebfu t\u1ed1 ch\u1ee7 quan, ch\u1eb3ng h\u1ea1n nh\u01b0 m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n m\u00e2u thu\u1eabn v\u1edbi m\u1ee5c \u0111\u00edch v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n. C\u00e1c b\u00ean li\u00ean quan \u1edf c\u00e1c \u0111\u1ecba \u0111i\u1ec3m kh\u00e1c nhau c\u00f3 th\u1ec3 c\u00f3 m\u00fai gi\u1edd kh\u00e1c nhau, n\u00f3i c\u00e1c ng\u00f4n ng\u1eef kh\u00e1c nhau v\u00e0 c\u00f3 c\u00e1c chu\u1ea9n m\u1ef1c v\u0103n h\u00f3a kh\u00e1c nhau.<\/span><\/li>\n
                                                • System behavior – H\u00e0nh vi c\u1ee7a h\u1ec7 th\u1ed1ng<\/strong><\/span>: H\u00e0nh vi h\u1ec7 th\u1ed1ng l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a s\u1ef1 ph\u1ee5 thu\u1ed9c gi\u1eefa c\u00e1c y\u1ebfu t\u1ed1 \u0111\u1ed9ng b\u00ean trong v\u00e0 gi\u1eefa c\u00e1c ph\u1ea7n t\u1eed c\u1ee7a d\u1ef1 \u00e1n. V\u00ed d\u1ee5, vi\u1ec7c t\u00edch h\u1ee3p c\u00e1c h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 kh\u00e1c nhau c\u00f3 th\u1ec3 g\u00e2y ra c\u00e1c m\u1ed1i nguy \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn k\u1ebft qu\u1ea3 v\u00e0 th\u00e0nh c\u00f4ng c\u1ee7a d\u1ef1 \u00e1n. S\u1ef1 t\u01b0\u01a1ng t\u00e1c gi\u1eefa c\u00e1c th\u00e0nh ph\u1ea7n c\u1ee7a h\u1ec7 th\u1ed1ng d\u1ef1 \u00e1n c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn r\u1ee7i ro li\u00ean k\u1ebft v\u1edbi nhau, t\u1ea1o ra c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh ho\u1eb7c kh\u00f4ng l\u01b0\u1eddng tr\u01b0\u1edbc \u0111\u01b0\u1ee3c v\u00e0 t\u1ea1o ra c\u00e1c m\u1ed1i quan h\u1ec7 nguy\u00ean nh\u00e2n – k\u1ebft qu\u1ea3 kh\u00f4ng r\u00f5 r\u00e0ng, kh\u00f4ng c\u00e2n x\u1ee9ng.<\/span><\/li>\n
                                                • Uncertainty and ambiguity – S\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn v\u00e0 m\u01a1 h\u1ed3<\/strong><\/span>: M\u01a1 h\u1ed3 l\u00e0 tr\u1ea1ng th\u00e1i kh\u00f4ng r\u00f5 r\u00e0ng, kh\u00f4ng bi\u1ebft \u0111i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra ho\u1eb7c l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 hi\u1ec3u m\u1ed9t t\u00ecnh hu\u1ed1ng. S\u1ef1 m\u01a1 h\u1ed3 c\u00f3 th\u1ec3 n\u1ea3y sinh do c\u00f3 nhi\u1ec1u l\u1ef1a ch\u1ecdn ho\u1eb7c thi\u1ebfu r\u00f5 r\u00e0ng v\u1ec1 l\u1ef1a ch\u1ecdn t\u1ed1i \u01b0u. C\u00e1c s\u1ef1 ki\u1ec7n kh\u00f4ng r\u00f5 r\u00e0ng ho\u1eb7c g\u00e2y hi\u1ec3u l\u1ea7m, c\u00e1c v\u1ea5n \u0111\u1ec1 m\u1edbi ph\u00e1t sinh ho\u1eb7c c\u00e1c t\u00ecnh hu\u1ed1ng ch\u1ee7 quan c\u0169ng c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn s\u1ef1 m\u01a1 h\u1ed3.<\/span><\/li>\n<\/ul>\n

                                                  S\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn l\u00e0 s\u1ef1 thi\u1ebfu hi\u1ec3u bi\u1ebft v\u00e0 nh\u1eadn th\u1ee9c v\u1ec1 c\u00e1c v\u1ea5n \u0111\u1ec1, s\u1ef1 ki\u1ec7n, con \u0111\u01b0\u1eddng \u0111\u1ec3 theo \u0111u\u1ed5i ho\u1eb7c gi\u1ea3i ph\u00e1p \u0111\u1ec3 theo \u0111u\u1ed5i. S\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn li\u00ean quan \u0111\u1ebfn x\u00e1c su\u1ea5t c\u1ee7a c\u00e1c h\u00e0nh \u0111\u1ed9ng, ph\u1ea3n \u1ee9ng v\u00e0 k\u1ebft qu\u1ea3 thay th\u1ebf. S\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn bao g\u1ed3m nh\u1eefng \u0111i\u1ec1u ch\u01b0a bi\u1ebft (unknown-unknowns) v\u00e0 c\u00e1c s\u1ef1 ki\u1ec7n b\u1ea5t ng\u1edd, l\u00e0 nh\u1eefng nh\u00e2n t\u1ed1 m\u1edbi xu\u1ea5t hi\u1ec7n ho\u00e0n to\u00e0n n\u1eb1m ngo\u00e0i ki\u1ebfn th\u1ee9c ho\u1eb7c kinh nghi\u1ec7m hi\u1ec7n c\u00f3.<\/span><\/p>\n

                                                  Trong m\u1ed9t m\u00f4i tr\u01b0\u1eddng ph\u1ee9c t\u1ea1p, s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn v\u00e0 m\u01a1 h\u1ed3 c\u00f3 th\u1ec3 k\u1ebft h\u1ee3p \u0111\u1ec3 l\u00e0m m\u1edd c\u00e1c m\u1ed1i quan h\u1ec7 nguy\u00ean nh\u00e2n – k\u1ebft qu\u1ea3 \u0111\u1ebfn m\u1ee9c x\u00e1c su\u1ea5t v\u00e0 t\u00e1c \u0111\u1ed9ng kh\u00f4ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng. R\u1ea5t kh\u00f3 \u0111\u1ec3 gi\u1ea3m b\u1edbt s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn, m\u01a1 h\u1ed3 \u0111\u1ebfn m\u1ee9c c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh r\u00f5 c\u00e1c m\u1ed1i quan h\u1ec7 v\u00e0 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/span><\/p>\n

                                                    \n
                                                  • Technological innovation – S\u1ef1 \u0111\u1ed5i m\u1edbi, ph\u00e1t tri\u1ec3n v\u1ec1 c\u00f4ng ngh\u1ec7<\/strong><\/span>: \u0110\u1ed5i m\u1edbi c\u00f4ng ngh\u1ec7 c\u00f3 th\u1ec3 g\u00e2y ra s\u1ef1 gi\u00e1n \u0111o\u1ea1n \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5, c\u00e1ch th\u1ee9c l\u00e0m vi\u1ec7c, quy tr\u00ecnh, c\u00f4ng c\u1ee5, k\u1ef9 thu\u1eadt, th\u1ee7 t\u1ee5c v\u00e0 h\u01a1n th\u1ebf n\u1eefa. S\u1ef1 ra \u0111\u1eddi c\u1ee7a m\u00e1y t\u00ednh \u0111\u1ec3 b\u00e0n v\u00e0 m\u1ea1ng x\u00e3 h\u1ed9i l\u00e0 nh\u1eefng v\u00ed d\u1ee5 v\u1ec1 nh\u1eefng \u0111\u1ed5i m\u1edbi c\u00f4ng ngh\u1ec7 \u0111\u00e3 thay \u0111\u1ed5i c\u01a1 b\u1ea3n c\u00e1ch th\u1ee9c th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c d\u1ef1 \u00e1n. C\u00f4ng ngh\u1ec7 m\u1edbi, c\u00f9ng v\u1edbi s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn v\u1ec1 c\u00e1ch c\u00f4ng ngh\u1ec7 \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng, g\u00f3p ph\u1ea7n v\u00e0o s\u1ef1 ph\u1ee9c t\u1ea1p. \u0110\u1ed5i m\u1edbi c\u00f3 kh\u1ea3 n\u0103ng gi\u00fap chuy\u1ec3n c\u00e1c d\u1ef1 \u00e1n sang m\u1ed9t gi\u1ea3i ph\u00e1p, ho\u1eb7c l\u00e0m gi\u00e1n \u0111o\u1ea1n d\u1ef1 \u00e1n khi c\u00e1c y\u1ebfu t\u1ed1 kh\u00f4ng ch\u1eafc ch\u1eafn li\u00ean quan kh\u00f4ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh, d\u1eabn \u0111\u1ebfn t\u0103ng \u0111\u1ed9 ph\u1ee9c t\u1ea1p.<\/span><\/li>\n<\/ul>\n

                                                    S\u1ef1 ph\u1ee9c t\u1ea1p c\u00f3 th\u1ec3 xu\u1ea5t hi\u1ec7n v\u00e0 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn d\u1ef1 \u00e1n trong b\u1ea5t k\u1ef3 l\u0129nh v\u1ef1c n\u00e0o v\u00e0 t\u1ea1i b\u1ea5t k\u1ef3 th\u1eddi \u0111i\u1ec3m n\u00e0o trong v\u00f2ng \u0111\u1eddi d\u1ef1 \u00e1n. C\u00e1c nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c y\u1ebfu t\u1ed1 ph\u1ee9c t\u1ea1p trong to\u00e0n b\u1ed9 d\u1ef1 \u00e1n b\u1eb1ng c\u00e1ch li\u00ean t\u1ee5c xem x\u00e9t th\u00e0nh ph\u1ea7n d\u1ef1 \u00e1n c\u0169ng nh\u01b0 to\u00e0n b\u1ed9 d\u1ef1 \u00e1n \u0111\u1ec3 bi\u1ebft c\u00e1c d\u1ea5u hi\u1ec7u ph\u1ee9c t\u1ea1p. Ki\u1ebfn th\u1ee9c v\u1ec1 t\u01b0 duy h\u1ec7 th\u1ed1ng, c\u00e1c h\u1ec7 th\u1ed1ng th\u00edch \u1ee9ng ph\u1ee9c t\u1ea1p, kinh nghi\u1ec7m t\u1eeb qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c trong d\u1ef1 \u00e1n tr\u01b0\u1edbc \u0111\u00e2y, th\u1eed nghi\u1ec7m v\u00e0 h\u1ecdc h\u1ecfi li\u00ean t\u1ee5c li\u00ean quan \u0111\u1ebfn t\u01b0\u01a1ng t\u00e1c h\u1ec7 th\u1ed1ng gi\u00fap nh\u00f3m d\u1ef1 \u00e1n t\u0103ng kh\u1ea3 n\u0103ng \u0111i\u1ec1u h\u01b0\u1edbng s\u1ef1 ph\u1ee9c t\u1ea1p khi n\u00f3 xu\u1ea5t hi\u1ec7n. C\u1ea3nh gi\u00e1c v\u1edbi c\u00e1c d\u1ea5u hi\u1ec7u ph\u1ee9c t\u1ea1p cho ph\u00e9p c\u00e1c nh\u00f3m d\u1ef1 \u00e1n \u0111i\u1ec1u ch\u1ec9nh c\u00e1c ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn v\u00e0 k\u1ebf ho\u1ea1ch c\u1ee7a h\u1ecd \u0111\u1ec3 \u0111i\u1ec1u h\u01b0\u1edbng s\u1ef1 gi\u00e1n \u0111o\u1ea1n ti\u1ec1m \u1ea9n nh\u1eb1m th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n hi\u1ec7u qu\u1ea3.<\/span><\/p>\n

                                                    \u00a0<\/p>\n

                                                    T\u1ed1i \u01b0u h\u00f3a c\u00e1c gi\u1ea3i ph\u00e1p \u1ee9ng ph\u00f3 r\u1ee7i ro<\/strong><\/span><\/h2>\n
                                                    \n\n\n\n\n
                                                    R\u1ee6I RO – RISK<\/strong><\/span><\/span><\/td>\n<\/tr>\n
                                                    Li\u00ean t\u1ee5c \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 r\u1ee7i ro, c\u1ea3 c\u01a1 h\u1ed9i v\u00e0 m\u1ed1i nguy, \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a c\u00e1c t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c v\u00e0 gi\u1ea3m thi\u1ec3u c\u00e1c t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c \u0111\u1ebfn d\u1ef1 \u00e1n, c\u0169ng nh\u01b0 k\u1ebft qu\u1ea3 c\u1ee7a d\u1ef1 \u00e1n.<\/span><\/td>\n\n

                                                    \u27a2 R\u1ee7i ro ri\u00eang l\u1ebb v\u00e0 t\u1ed5ng th\u1ec3 c\u00f3 th\u1ec3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn c\u00e1c d\u1ef1 \u00e1n.<\/span><\/p>\n

                                                    \u27a2 R\u1ee7i ro c\u00f3 th\u1ec3 l\u00e0 t\u00edch c\u1ef1c (c\u01a1 h\u1ed9i) ho\u1eb7c ti\u00eau c\u1ef1c (m\u1ed1i nguy).<\/span><\/p>\n

                                                    \u27a2 R\u1ee7i ro \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft li\u00ean t\u1ee5c trong su\u1ed1t d\u1ef1 \u00e1n.<\/span><\/p>\n

                                                    \u27a2 Th\u00e1i \u0111\u1ed9, kh\u1ea9u v\u1ecb v\u00e0 ng\u01b0\u1ee1ng r\u1ee7i ro c\u1ee7a t\u1ed5 ch\u1ee9c \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00e1ch gi\u1ea3i quy\u1ebft r\u1ee7i ro.<\/span><\/p>\n

                                                    \u27a2 C\u00e1c gi\u1ea3i ph\u00e1p \u1ee9ng ph\u00f3 r\u1ee7i ro ph\u1ea3i l\u00e0:<\/span><\/p>\n

                                                      \n
                                                    • Ph\u00f9 h\u1ee3p v\u1edbi t\u1ea7m quan tr\u1ecdng c\u1ee7a r\u1ee7i ro,<\/span><\/li>\n
                                                    • Chi ph\u00ed hi\u1ec7u qu\u1ea3,<\/span><\/li>\n
                                                    • Th\u1ef1c t\u1ebf trong b\u1ed1i c\u1ea3nh d\u1ef1 \u00e1n,<\/span><\/li>\n
                                                    • \u0110\u01b0\u1ee3c c\u00e1c b\u00ean li\u00ean quan \u0111\u1ed3ng \u00fd, v\u00e0<\/span><\/li>\n
                                                    • C\u00f3 m\u1ed9t ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u00ednh.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                                                      \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 B\u1ea3ng 10 – T\u1ed1i \u01b0u h\u00f3a c\u00e1c gi\u1ea3i ph\u00e1p \u1ee9ng ph\u00f3 r\u1ee7i ro<\/em><\/span><\/div>\n

                                                      \u00a0<\/div>\n
                                                      \n

                                                      R\u1ee7i ro l\u00e0 m\u1ed9t s\u1ef1 ki\u1ec7n ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n kh\u00f4ng ch\u1eafc ch\u1eafn, n\u1ebfu n\u00f3 x\u1ea3y ra, c\u00f3 th\u1ec3 c\u00f3 t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c ho\u1eb7c ti\u00eau c\u1ef1c \u0111\u1ebfn m\u1ed9t ho\u1eb7c nhi\u1ec1u m\u1ee5c ti\u00eau. C\u00e1c r\u1ee7i ro \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh c\u00f3 th\u1ec3 c\u00f3 ho\u1eb7c c\u00f3 th\u1ec3 kh\u00f4ng th\u00e0nh hi\u1ec7n th\u1ef1c trong m\u1ed9t d\u1ef1 \u00e1n. C\u00e1c nh\u00f3m d\u1ef1 \u00e1n c\u1ed1 g\u1eafng x\u00e1c \u0111\u1ecbnh v\u00e0 \u0111\u00e1nh gi\u00e1 c\u00e1c r\u1ee7i ro \u0111\u00e3 bi\u1ebft v\u00e0 m\u1edbi ph\u00e1t sinh, c\u1ea3 b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i d\u1ef1 \u00e1n, trong su\u1ed1t v\u00f2ng \u0111\u1eddi d\u1ef1 \u00e1n.<\/span><\/p>\n

                                                      C\u00e1c nh\u00f3m d\u1ef1 \u00e1n t\u00ecm c\u00e1ch t\u1ed1i \u0111a h\u00f3a r\u1ee7i ro t\u00edch c\u1ef1c (c\u01a1 h\u1ed9i) v\u00e0 gi\u1ea3m nguy c\u01a1 ti\u00eau c\u1ef1c (m\u1ed1i nguy). C\u00e1c m\u1ed1i nguy c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn c\u00e1c v\u1ea5n \u0111\u1ec1 nh\u01b0 ch\u1eadm tr\u1ec5, chi ph\u00ed v\u01b0\u1ee3t m\u1ee9c, l\u1ed7i k\u1ef9 thu\u1eadt, gi\u1ea3m hi\u1ec7u su\u1ea5t ho\u1eb7c m\u1ea5t danh ti\u1ebfng. C\u01a1 h\u1ed9i c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn nh\u1eefng l\u1ee3i \u00edch nh\u01b0 gi\u1ea3m th\u1eddi gian v\u00e0 chi ph\u00ed, c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t, t\u0103ng th\u1ecb ph\u1ea7n ho\u1eb7c n\u00e2ng cao danh ti\u1ebfng.<\/span><\/p>\n

                                                      C\u00e1c nh\u00f3m d\u1ef1 \u00e1n c\u0169ng gi\u00e1m s\u00e1t r\u1ee7i ro t\u1ed5ng th\u1ec3 c\u1ee7a d\u1ef1 \u00e1n. L\u00e0 \u1ea3nh h\u01b0\u1edfng c\u1ee7a s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn \u0111\u1ed1i v\u1edbi to\u00e0n b\u1ed9 d\u1ef1 \u00e1n, h\u01a1n c\u1ea3 s\u1ef1 \u1ea3nh h\u01b0\u1edfng t\u1eeb t\u1ea5t c\u1ea3 nh\u1eefng r\u1ee7i ro ri\u00eang l\u1ebb g\u1ed9p l\u1ea1i, n\u00f3 c\u00f2n bao g\u1ed3m t\u1ea5t c\u1ea3 c\u00e1c ngu\u1ed3n g\u00e2y ra s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn c\u1ee7a d\u1ef1 \u00e1n. T\u1eeb \u0111\u00f3 cho c\u00e1c b\u00ean li\u00ean quan bi\u1ebft \u0111\u01b0\u1ee3c c\u00e1c t\u00e1c \u0111\u1ed9ng kh\u00e1c nhau c\u1ee7a k\u1ebft qu\u1ea3 d\u1ef1 \u00e1n, c\u1ea3 t\u00edch c\u1ef1c v\u00e0 ti\u00eau c\u1ef1c. Qu\u1ea3n l\u00fd r\u1ee7i ro t\u1ed5ng th\u1ec3 c\u1ee7a d\u1ef1 \u00e1n nh\u1eb1m m\u1ee5c \u0111\u00edch gi\u1eef cho m\u1ee9c \u0111\u1ed9 r\u1ee7i ro c\u1ee7a d\u1ef1 \u00e1n trong ph\u1ea1m vi c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c. C\u00e1c chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd bao g\u1ed3m gi\u1ea3m thi\u1ec3u t\u00e1c nh\u00e2n g\u00e2y ra c\u00e1c m\u1ed1i nguy, th\u00fac \u0111\u1ea9y c\u00e1c \u0111\u1ed9ng l\u1ef1c t\u1ea1o c\u01a1 h\u1ed9i v\u00e0 t\u1ed1i \u0111a h\u00f3a x\u00e1c su\u1ea5t \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3 c\u1ee7a d\u1ef1 \u00e1n.<\/span><\/p>\n

                                                      C\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n g\u1eafn k\u1ebft v\u1edbi c\u00e1c b\u00ean li\u00ean quan c\u00f3 li\u00ean quan \u0111\u1ec3 hi\u1ec3u kh\u1ea9u v\u1ecb r\u1ee7i ro v\u00e0 ng\u01b0\u1ee1ng r\u1ee7i ro c\u1ee7a h\u1ecd. Kh\u1ea9u v\u1ecb r\u1ee7i ro c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 kh\u1ea3 n\u0103ng ch\u1ea5p nh\u1eadn r\u1ee7i ro. L\u00e0 m\u1ed9t m\u00f4 t\u1ea3 chung, t\u1ed5ng quan v\u1ec1 m\u1ee9c \u0111\u1ed9 r\u1ee7i ro c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u1ed1i v\u1edbi m\u1ed9t c\u00e1 nh\u00e2n ho\u1eb7c m\u1ed9t t\u1ed5 ch\u1ee9c. V\u00ed d\u1ee5, m\u1ed9t sponsor s\u1eb5n s\u00e0ng ch\u1ea5p nh\u1eadn m\u1ed9t \u00edt r\u1ee7i ro \u0111\u1ed1i v\u1edbi ti\u1ebfn \u0111\u1ed9 c\u1ee7a d\u1ef1 \u00e1n. Ng\u01b0\u1ee1ng r\u1ee7i ro \u0111\u1ec1 c\u1eadp \u0111\u1ebfn \u0111i\u1ec3m c\u1ee5 th\u1ec3 m\u00e0 t\u1ea1i \u0111\u00f3 r\u1ee7i ro tr\u1edf n\u00ean kh\u00f4ng th\u1ec3 ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c, ph\u1ea3n \u00e1nh kh\u1ea9u v\u1ecb r\u1ee7i ro c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 c\u00e1c b\u00ean li\u00ean quan. V\u00ed d\u1ee5, sponsor s\u1ebd kh\u00f4ng ch\u1ea5p nh\u1eadn r\u1ee7i ro ti\u1ebfn \u0111\u1ed9 b\u1ecb tr\u1ec5 15 ng\u00e0y ho\u1eb7c l\u00e2u h\u01a1n. V\u00ed d\u1ee5 kh\u00e1c, ng\u01b0\u1ee1ng r\u1ee7i ro \u00b1 5% xung quanh m\u1ee5c ti\u00eau chi ph\u00ed ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 \u01b0a th\u00edch r\u1ee7i ro th\u1ea5p h\u01a1n ng\u01b0\u1ee1ng r\u1ee7i ro \u00b1 10%. Kh\u1ea9u v\u1ecb r\u1ee7i ro v\u00e0 ng\u01b0\u1ee1ng r\u1ee7i ro cho bi\u1ebft c\u00e1ch nh\u00f3m d\u1ef1 \u00e1n \u0111i\u1ec1u h\u01b0\u1edbng r\u1ee7i ro trong m\u1ed9t d\u1ef1 \u00e1n.<\/span><\/p>\n

                                                      C\u00e1c gi\u1ea3i ph\u00e1p \u1ee9ng ph\u00f3 r\u1ee7i ro ph\u00f9 h\u1ee3p v\u00e0 hi\u1ec7u qu\u1ea3 c\u00f3 th\u1ec3 l\u00e0m gi\u1ea3m c\u00e1c m\u1ed1i nguy ri\u00eang l\u1ebb v\u00e0 t\u1ed5ng th\u1ec3 c\u1ee7a d\u1ef1 \u00e1n, \u0111\u1ed3ng th\u1eddi t\u0103ng c\u00e1c c\u01a1 h\u1ed9i ri\u00eang l\u1ebb v\u00e0 t\u1ed5ng th\u1ec3. C\u00e1c nh\u00f3m d\u1ef1 \u00e1n n\u00ean x\u00e1c \u0111\u1ecbnh m\u1ed9t c\u00e1ch nh\u1ea5t qu\u00e1n c\u00e1c gi\u1ea3i ph\u00e1p \u1ee9ng ph\u00f3 r\u1ee7i ro ti\u1ec1m \u1ea9n v\u1edbi c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m sau:<\/span><\/p>\n

                                                        \n
                                                      • Ph\u00f9 h\u1ee3p v\u00e0 k\u1ecbp th\u1eddi v\u1edbi t\u1ea7m quan tr\u1ecdng c\u1ee7a r\u1ee7i ro,<\/span><\/li>\n
                                                      • Chi ph\u00ed hi\u1ec7u qu\u1ea3,<\/span><\/li>\n
                                                      • Th\u1ef1c t\u1ebf trong b\u1ed1i c\u1ea3nh d\u1ef1 \u00e1n,<\/span><\/li>\n
                                                      • \u0110\u01b0\u1ee3c c\u00e1c b\u00ean li\u00ean quan \u0111\u1ed3ng \u00fd, v\u00e0<\/span><\/li>\n
                                                      • C\u00f3 m\u1ed9t ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u00ednh.<\/span><\/li>\n<\/ul>\n

                                                        R\u1ee7i ro c\u00f3 th\u1ec3 t\u1ed3n t\u1ea1i trong doanh nghi\u1ec7p, danh m\u1ee5c \u0111\u1ea7u t\u01b0, ch\u01b0\u01a1ng tr\u00ecnh, d\u1ef1 \u00e1n v\u00e0 s\u1ea3n ph\u1ea9m. D\u1ef1 \u00e1n c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh, trong \u0111\u00f3 r\u1ee7i ro c\u00f3 th\u1ec3 c\u00f3 kh\u1ea3 n\u0103ng t\u0103ng c\u01b0\u1eddng ho\u1eb7c l\u00e0m gi\u1ea3m vi\u1ec7c hi\u1ec7n th\u1ef1c h\u00f3a l\u1ee3i \u00edch v\u00e0 gi\u00e1 tr\u1ecb. D\u1ef1 \u00e1n c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n c\u1ee7a danh m\u1ee5c c\u00f4ng vi\u1ec7c c\u00f3 li\u00ean quan ho\u1eb7c kh\u00f4ng li\u00ean quan, trong \u0111\u00f3 r\u1ee7i ro c\u00f3 th\u1ec3 c\u00f3 kh\u1ea3 n\u0103ng n\u00e2ng cao ho\u1eb7c l\u00e0m gi\u1ea3m gi\u00e1 tr\u1ecb t\u1ed5ng th\u1ec3 c\u1ee7a danh m\u1ee5c \u0111\u1ea7u t\u01b0 v\u00e0 vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c m\u1ee5c ti\u00eau kinh doanh.<\/span><\/p>\n

                                                        C\u00e1c t\u1ed5 ch\u1ee9c v\u00e0 nh\u00f3m d\u1ef1 \u00e1n s\u1eed d\u1ee5ng \u0111\u00e1nh gi\u00e1 r\u1ee7i ro nh\u1ea5t qu\u00e1n, l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 ch\u1ee7 \u0111\u1ed9ng th\u1ef1c thi c\u00e1c gi\u1ea3i ph\u00e1p \u1ee9ng ph\u00f3 r\u1ee7i ro th\u01b0\u1eddng th\u1ea5y n\u1ed7 l\u1ef1c \u00edt t\u1ed1n k\u00e9m h\u01a1n so v\u1edbi vi\u1ec7c ph\u1ea3n \u1ee9ng v\u1edbi c\u00e1c v\u1ea5n \u0111\u1ec1 khi r\u1ee7i ro x\u1ea3y ra.<\/span><\/p>\n

                                                        \u00a0<\/div>\n

                                                        N\u00e2ng cao kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u00e0 kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i<\/strong><\/span><\/h2>\n<\/div>\n
                                                        \n\n\n\n\n
                                                        <\/strong><\/span><\/td>\n<\/tr>\n
                                                        X\u00e2y d\u1ef1ng kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u00e0 kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i trong c\u00e1c ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 nh\u00f3m d\u1ef1 \u00e1n \u0111\u1ec3 gi\u00fap d\u1ef1 \u00e1n th\u00edch \u1ee9ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i, ph\u1ee5c h\u1ed3i sau th\u1ea5t b\u1ea1i v\u00e0 th\u00fac \u0111\u1ea9y c\u00f4ng vi\u1ec7c c\u1ee7a d\u1ef1 \u00e1n.<\/span><\/td>\n\n

                                                        \u27a2 Kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng l\u00e0 kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng v\u1edbi c\u00e1c \u0111i\u1ec1u ki\u1ec7n thay \u0111\u1ed5i.<\/span><\/p>\n

                                                        \u27a2 Kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i l\u00e0 kh\u1ea3 n\u0103ng h\u1ea5p th\u1ee5 c\u00e1c t\u00e1c \u0111\u1ed9ng v\u00e0 ph\u1ee5c h\u1ed3i nhanh ch\u00f3ng sau gi\u1ea3m s\u00fat ho\u1eb7c th\u1ea5t b\u1ea1i.<\/span><\/p>\n

                                                        \u27a2 T\u1eadp trung v\u00e0o k\u1ebft qu\u1ea3 h\u01a1n l\u00e0 \u0111\u1ea7u ra t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                                                        \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0B\u1ea3ng 11 – N\u00e2ng cao kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u00e0 kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i<\/em><\/span><\/div>\n

                                                        \u00a0<\/div>\n
                                                        \n

                                                        H\u1ea7u h\u1ebft c\u00e1c d\u1ef1 \u00e1n \u0111\u1ec1u g\u1eb7p ph\u1ea3i th\u00e1ch th\u1ee9c ho\u1eb7c tr\u1edf ng\u1ea1i \u1edf m\u1ed9t s\u1ed1 giai \u0111o\u1ea1n. C\u00e1c thu\u1ed9c t\u00ednh k\u1ebft h\u1ee3p c\u1ee7a kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u00e0 kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i trong c\u00e1ch ti\u1ebfp c\u1eadn c\u1ee7a nh\u00f3m d\u1ef1 \u00e1n \u0111\u1ed1i v\u1edbi m\u1ed9t d\u1ef1 \u00e1n gi\u00fap d\u1ef1 \u00e1n th\u00edch \u1ee9ng v\u1edbi c\u00e1c t\u00e1c \u0111\u1ed9ng v\u00e0 ph\u00e1t tri\u1ec3n. Kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng \u0111\u1ec1 c\u1eadp \u0111\u1ebfn kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng v\u1edbi c\u00e1c \u0111i\u1ec1u ki\u1ec7n thay \u0111\u1ed5i. Kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i bao g\u1ed3m hai \u0111\u1eb7c \u0111i\u1ec3m b\u1ed5 sung cho nhau: kh\u1ea3 n\u0103ng h\u1ea5p th\u1ee5 c\u00e1c t\u00e1c \u0111\u1ed9ng v\u00e0 kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i nhanh ch\u00f3ng sau gi\u1ea3m s\u00fat ho\u1eb7c th\u1ea5t b\u1ea1i. C\u1ea3 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u00e0 kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i \u0111\u1ec1u l\u00e0 nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m h\u1eefu \u00edch cho b\u1ea5t k\u1ef3 ai l\u00e0m vi\u1ec7c trong c\u00e1c d\u1ef1 \u00e1n.<\/span><\/p>\n

                                                        M\u1ed9t d\u1ef1 \u00e1n hi\u1ebfm khi th\u1ef1c hi\u1ec7n ch\u00ednh x\u00e1c nh\u01b0 k\u1ebf ho\u1ea1ch ban \u0111\u1ea7u. D\u1ef1 \u00e1n ch\u1ecbu \u1ea3nh h\u01b0\u1edfng c\u1ee7a c\u00e1c y\u1ebfu t\u1ed1 b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i – c\u00e1c y\u00eau c\u1ea7u, v\u1ea5n \u0111\u1ec1 m\u1edbi, \u1ea3nh h\u01b0\u1edfng c\u1ee7a c\u00e1c b\u00ean li\u00ean quan, trong s\u1ed1 c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c – t\u1ed3n t\u1ea1i trong m\u1ed9t h\u1ec7 th\u1ed1ng t\u01b0\u01a1ng t\u00e1c. M\u1ed9t s\u1ed1 y\u1ebfu t\u1ed1 trong d\u1ef1 \u00e1n c\u00f3 th\u1ec3 th\u1ea5t b\u1ea1i ho\u1eb7c kh\u00f4ng \u0111\u1ea1t nh\u01b0 mong \u0111\u1ee3i, y\u00eau c\u1ea7u nh\u00f3m d\u1ef1 \u00e1n ph\u1ea3i t\u1eadp h\u1ee3p l\u1ea1i, suy ngh\u0129 l\u1ea1i v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch l\u1ea1i. \u0110\u1ed1i v\u1edbi m\u1ed9t d\u1ef1 \u00e1n c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng, v\u00ed d\u1ee5, m\u1ed9t quy\u1ebft \u0111\u1ecbnh c\u1ee7a t\u00f2a \u00e1n trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n c\u00f3 th\u1ec3 thay \u0111\u1ed5i thi\u1ebft k\u1ebf v\u00e0 k\u1ebf ho\u1ea1ch. Trong m\u1ed9t d\u1ef1 \u00e1n c\u00f4ng ngh\u1ec7, m\u1ed9t m\u00f4 h\u00ecnh m\u00e1y t\u00ednh c\u00f3 th\u1ec3 cho th\u1ea5y r\u1eb1ng c\u00e1c th\u00e0nh ph\u1ea7n ho\u1ea1t \u0111\u1ed9ng b\u00ecnh th\u01b0\u1eddng v\u1edbi nhau, nh\u01b0ng \u0111em v\u00e0o s\u1eed d\u1ee5ng trong th\u1ef1c t\u1ebf l\u1ea1i kh\u00f4ng th\u00e0nh c\u00f4ng. Trong c\u1ea3 hai tr\u01b0\u1eddng h\u1ee3p, nh\u00f3m d\u1ef1 \u00e1n s\u1ebd c\u1ea7n ph\u1ea3i gi\u1ea3i quy\u1ebft t\u00ecnh hu\u1ed1ng \u0111\u1ec3 \u0111\u01b0a d\u1ef1 \u00e1n v\u1ec1 ph\u00eda tr\u01b0\u1edbc. Quan \u0111i\u1ec3m r\u1eb1ng c\u00e1c d\u1ef1 \u00e1n n\u00ean gi\u1eef v\u1eefng c\u00e1c k\u1ebf ho\u1ea1ch v\u00e0 cam k\u1ebft \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong giai \u0111o\u1ea1n \u0111\u1ea7u, ngay c\u1ea3 sau khi xu\u1ea5t hi\u1ec7n c\u00e1c y\u1ebfu t\u1ed1 m\u1edbi ho\u1eb7c kh\u00f4ng l\u01b0\u1eddng tr\u01b0\u1edbc \u0111\u01b0\u1ee3c, kh\u00f4ng c\u00f3 l\u1ee3i cho c\u00e1c b\u00ean li\u00ean quan, bao g\u1ed3m c\u1ea3 kh\u00e1ch h\u00e0ng v\u00e0 ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i, v\u00ec \u0111i\u1ec1u n\u00e0y h\u1ea1n ch\u1ebf ti\u1ec1m n\u0103ng t\u1ea1o ra gi\u00e1 tr\u1ecb. Tuy nhi\u00ean, vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh n\u00ean \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n v\u1edbi m\u1ed9t c\u00e1i nh\u00ecn t\u1ed5ng th\u1ec3, ch\u1eb3ng h\u1ea1n nh\u01b0 m\u1ed9t quy tr\u00ecnh ki\u1ec3m so\u00e1t thay \u0111\u1ed5i th\u00edch h\u1ee3p, \u0111\u1ec3 tr\u00e1nh c\u00e1c v\u1ea5n \u0111\u1ec1 nh\u01b0 ph\u1ea1m vi thay \u0111\u1ed5i. Trong m\u00f4i tr\u01b0\u1eddng d\u1ef1 \u00e1n, c\u00e1c kh\u1ea3 n\u0103ng h\u1ed7 tr\u1ee3 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u00e0 kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i bao g\u1ed3m:<\/span><\/p>\n

                                                          \n
                                                        • C\u00e1c v\u00f2ng ph\u1ea3n h\u1ed3i ng\u1eafn \u0111\u1ec3 th\u00edch \u1ee9ng nhanh ch\u00f3ng;<\/span><\/li>\n
                                                        • Kh\u00f4ng ng\u1eebng h\u1ecdc h\u1ecfi v\u00e0 c\u1ea3i ti\u1ebfn;<\/span><\/li>\n
                                                        • C\u00e1c nh\u00f3m d\u1ef1 \u00e1n c\u00f3 b\u1ed9 k\u1ef9 n\u0103ng r\u1ed9ng, c\u00f9ng v\u1edbi c\u00e1c c\u00e1 nh\u00e2n c\u00f3 ki\u1ebfn th\u1ee9c s\u00e2u r\u1ed9ng trong t\u1eebng l\u0129nh v\u1ef1c k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft;<\/span><\/li>\n
                                                        • Ki\u1ec3m tra th\u01b0\u1eddng xuy\u00ean v\u00e0 th\u00edch \u1ee9ng v\u1edbi c\u00f4ng vi\u1ec7c c\u1ee7a d\u1ef1 \u00e1n \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c c\u01a1 h\u1ed9i c\u1ea3i ti\u1ebfn;<\/span><\/li>\n
                                                        • \u0110a d\u1ea1ng c\u00e1c nh\u00f3m d\u1ef1 \u00e1n \u0111\u1ec3 n\u1eafm b\u1eaft nhi\u1ec1u kinh nghi\u1ec7m;<\/span><\/li>\n
                                                        • L\u1eadp k\u1ebf ho\u1ea1ch c\u00f4ng khai v\u00e0 minh b\u1ea1ch g\u1eafn k\u1ebft c\u00e1c b\u00ean li\u00ean quan b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i;<\/span><\/li>\n
                                                        • S\u1eed d\u1ee5ng c\u00e1c b\u1ea3n nguy\u00ean m\u1eabu v\u00e0 th\u00ed nghi\u1ec7m quy m\u00f4 nh\u1ecf \u0111\u1ec3 ki\u1ec3m tra \u00fd t\u01b0\u1edfng v\u00e0 th\u1eed c\u00e1c c\u00e1ch ti\u1ebfp c\u1eadn m\u1edbi;<\/span><\/li>\n
                                                        • Kh\u1ea3 n\u0103ng t\u1eadn d\u1ee5ng nh\u1eefng c\u00e1ch suy ngh\u0129 v\u00e0 l\u00e0m vi\u1ec7c m\u1edbi;<\/span><\/li>\n
                                                        • Thi\u1ebft k\u1ebf quy tr\u00ecnh c\u00e2n b\u1eb1ng gi\u1eefa t\u1ed1c \u0111\u1ed9 l\u00e0m vi\u1ec7c v\u00e0 s\u1ef1 \u1ed5n \u0111\u1ecbnh c\u1ee7a c\u00e1c y\u00eau c\u1ea7u;<\/span><\/li>\n
                                                        • M\u1edf c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n m\u1ee9c t\u1ed5 ch\u1ee9c;<\/span><\/li>\n
                                                        • C\u00e1c nh\u00f3m d\u1ef1 \u00e1n \u0111a d\u1ea1ng v\u1edbi c\u00e1c b\u1ed9 k\u1ef9 n\u0103ng, v\u0103n h\u00f3a v\u00e0 kinh nghi\u1ec7m \u0111a d\u1ea1ng, c\u00f9ng v\u1edbi c\u00e1c chuy\u00ean gia trong t\u1eebng l\u0129nh v\u1ef1c k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft;<\/span><\/li>\n
                                                        • Hi\u1ec3u bi\u1ebft t\u1eeb vi\u1ec7c h\u1ecdc t\u1eadp trong qu\u00e1 kh\u1ee9 v\u1ec1 nh\u1eefng n\u1ed7 l\u1ef1c t\u01b0\u01a1ng t\u1ef1;<\/span><\/li>\n
                                                        • Kh\u1ea3 n\u0103ng v\u00e0 s\u1ef1 s\u1eb5n s\u00e0ng d\u1ef1 \u0111o\u00e1n nhi\u1ec1u t\u00ecnh hu\u1ed1ng ti\u1ec1m n\u0103ng, c\u0169ng nh\u01b0 chu\u1ea9n b\u1ecb cho nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p x\u1ea3y ra;<\/span><\/li>\n
                                                        • Tr\u00ec ho\u00e3n vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh \u0111\u1ebfn th\u1eddi \u0111i\u1ec3m c\u00f3 tr\u00e1ch nhi\u1ec7m cu\u1ed1i c\u00f9ng;<\/span><\/li>\n
                                                        • H\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd; v\u00e0<\/span><\/li>\n
                                                        • Thi\u1ebft k\u1ebf m\u1edf c\u00e2n b\u1eb1ng gi\u1eefa t\u1ed1c \u0111\u1ed9 v\u00e0 \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh.<\/span><\/li>\n<\/ul>\n

                                                          H\u00ecnh dung k\u1ebft qu\u1ea3 thay v\u00ec giao ph\u1ea9m c\u00f3 th\u1ec3 t\u1ea1o ra c\u00e1c gi\u1ea3i ph\u00e1p, khai th\u00e1c k\u1ebft qu\u1ea3 t\u1ed1t h\u01a1n so v\u1edbi k\u1ebf ho\u1ea1ch ban \u0111\u1ea7u. V\u00ed d\u1ee5, m\u1ed9t nh\u00f3m d\u1ef1 \u00e1n c\u00f3 th\u1ec3 t\u00ecm ra m\u1ed9t gi\u1ea3i ph\u00e1p thay th\u1ebf s\u1ebd mang l\u1ea1i k\u1ebft qu\u1ea3 t\u1ed1t h\u01a1n so v\u1edbi gi\u1ea3i ph\u00e1p c\u00f3 th\u1ec3 cung c\u1ea5p \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh ban \u0111\u1ea7u. Trong khi th\u0103m d\u00f2 c\u00e1c l\u1ef1a ch\u1ecdn thay th\u1ebf th\u01b0\u1eddng l\u00e0 m\u1ee5c \u0111\u00edch c\u1ee7a \u0111\u1ec1 \u00e1n kinh doanh, c\u00f4ng ngh\u1ec7 v\u00e0 c\u00e1c kh\u1ea3 n\u0103ng kh\u00e1c \u0111ang ph\u00e1t tri\u1ec3n nhanh ch\u00f3ng \u0111\u1ebfn m\u1ee9c c\u00f3 th\u1ec3 xu\u1ea5t hi\u1ec7n gi\u1ea3i ph\u00e1p b\u1ea5t k\u1ef3 l\u00fac n\u00e0o gi\u1eefa giai \u0111o\u1ea1n ho\u00e0n th\u00e0nh \u0111\u1ec1 \u00e1n kinh doanh v\u00e0 k\u1ebft th\u00fac d\u1ef1 \u00e1n. C\u00e1c c\u01a1 h\u1ed9i \u0111\u1ec3 th\u00edch \u1ee9ng c\u00f3 th\u1ec3 xu\u1ea5t hi\u1ec7n trong m\u1ed9t d\u1ef1 \u00e1n, l\u00fac \u0111\u00f3 nh\u00f3m d\u1ef1 \u00e1n n\u00ean tr\u00ecnh b\u00e0y v\u1edbi ng\u01b0\u1eddi t\u00e0i tr\u1ee3 c\u1ee7a d\u1ef1 \u00e1n, Product Owner ho\u1eb7c kh\u00e1ch h\u00e0ng \u0111\u1ec3 n\u1eafm b\u1eaft c\u01a1 h\u1ed9i. T\u00f9y thu\u1ed9c v\u00e0o lo\u1ea1i h\u1ee3p \u0111\u1ed3ng, c\u00f3 th\u1ec3 c\u1ea7n s\u1ef1 ch\u1ea5p thu\u1eadn c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi m\u1ed9t s\u1ed1 thay \u0111\u1ed5i do vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh. Nh\u00f3m d\u1ef1 \u00e1n c\u1ea7n \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c k\u1ebf ho\u1ea1ch v\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u00ecnh nh\u1eb1m t\u1eadn d\u1ee5ng c\u01a1 h\u1ed9i v\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a ng\u01b0\u1eddi t\u00e0i tr\u1ee3 d\u1ef1 \u00e1n, Product Owner ho\u1eb7c kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

                                                          Nh\u1eefng thay \u0111\u1ed5i v\u00e0 ho\u00e0n c\u1ea3nh kh\u00f4ng mong mu\u1ed1n trong h\u1ec7 th\u1ed1ng d\u1ef1 \u00e1n c\u0169ng c\u00f3 th\u1ec3 mang \u0111\u1ebfn nh\u1eefng c\u01a1 h\u1ed9i. \u0110\u1ec3 t\u1ed1i \u01b0u h\u00f3a vi\u1ec7c chuy\u1ec3n giao gi\u00e1 tr\u1ecb, c\u00e1c nh\u00f3m d\u1ef1 \u00e1n n\u00ean s\u1eed d\u1ee5ng c\u00e1ch gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u0169ng nh\u01b0 c\u00e1ch ti\u1ebfp c\u1eadn t\u01b0 duy t\u1ed5ng th\u1ec3 \u0111\u1ed1i v\u1edbi nh\u1eefng thay \u0111\u1ed5i v\u00e0 s\u1ef1 ki\u1ec7n ngo\u00e0i k\u1ebf ho\u1ea1ch. Khi m\u1ed9t s\u1ef1 ki\u1ec7n ngo\u00e0i k\u1ebf ho\u1ea1ch x\u1ea3y ra, c\u00e1c nh\u00f3m d\u1ef1 \u00e1n n\u00ean t\u00ecm ki\u1ebfm nh\u1eefng k\u1ebft qu\u1ea3 t\u00edch c\u1ef1c ti\u1ec1m n\u0103ng c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c. V\u00ed d\u1ee5: k\u1ebft h\u1ee3p m\u1ed9t thay \u0111\u1ed5i x\u1ea3y ra mu\u1ed9n trong d\u00f2ng th\u1eddi gian c\u1ee7a d\u1ef1 \u00e1n c\u00f3 th\u1ec3 t\u1ea1o th\u00eam l\u1ee3i th\u1ebf c\u1ea1nh tranh b\u1eb1ng c\u00e1ch l\u00e0 s\u1ea3n ph\u1ea9m \u0111\u1ea7u ti\u00ean tr\u00ean th\u1ecb tr\u01b0\u1eddng cung c\u1ea5p t\u00ednh n\u0103ng n\u00e0y.<\/span><\/p>\n

                                                          X\u00e2y d\u1ef1ng kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u00e0 kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i trong m\u1ed9t d\u1ef1 \u00e1n gi\u00fap c\u00e1c nh\u00f3m d\u1ef1 \u00e1n t\u1eadp trung v\u00e0o k\u1ebft qu\u1ea3 mong mu\u1ed1n khi c\u00e1c y\u1ebfu t\u1ed1 b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i thay \u0111\u1ed5i, \u0111\u1ed3ng th\u1eddi gi\u00fap h\u1ecd ph\u1ee5c h\u1ed3i sau nh\u1eefng th\u1ea5t b\u1ea1i. Nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m n\u00e0y c\u0169ng gi\u00fap c\u00e1c nh\u00f3m d\u1ef1 \u00e1n h\u1ecdc h\u1ecfi v\u00e0 c\u1ea3i ti\u1ebfn \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 nhanh ch\u00f3ng ph\u1ee5c h\u1ed3i sau nh\u1eefng gi\u1ea3m s\u00fat ho\u1eb7c th\u1ea5t b\u1ea1i v\u00e0 ti\u1ebfp t\u1ee5c, \u0111\u1ea1t \u0111\u01b0\u1ee3c ti\u1ebfn b\u1ed9 nh\u1eb1m mang l\u1ea1i gi\u00e1 tr\u1ecb.<\/span><\/p>\n

                                                          \u00a0<\/p>\n

                                                          Cho ph\u00e9p thay \u0111\u1ed5i \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c tr\u1ea1ng th\u00e1i mong mu\u1ed1n trong t\u01b0\u01a1ng lai<\/strong><\/span><\/h2>\n
                                                          \n\n\n\n\n
                                                          THAY \u0110\u1ed4I – CHANGE<\/strong><\/span><\/span><\/td>\n<\/tr>\n
                                                          Chu\u1ea9n b\u1ecb nh\u1eefng t\u00e1c \u0111\u1ed9ng \u0111\u00f3 \u0111\u1ec3 \u00e1p d\u1ee5ng, duy tr\u00ec c\u00e1c h\u00e0nh vi, quy tr\u00ecnh m\u1edbi v\u00e0 kh\u00e1c nhau c\u1ea7n thi\u1ebft cho qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i t\u1eeb tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i sang tr\u1ea1ng th\u00e1i d\u1ef1 ki\u1ebfn trong t\u01b0\u01a1ng lai do c\u00e1c k\u1ebft qu\u1ea3 c\u1ee7a d\u1ef1 \u00e1n t\u1ea1o ra.<\/span><\/td>\n\n

                                                          \u27a2 C\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 c\u1ea5u tr\u00fac \u0111\u1ec3 thay \u0111\u1ed5i gi\u00fap c\u00e1c c\u00e1 nh\u00e2n, nh\u00f3m v\u00e0 t\u1ed5 ch\u1ee9c chuy\u1ec3n \u0111\u1ed5i t\u1eeb tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i sang tr\u1ea1ng th\u00e1i mong mu\u1ed1n trong t\u01b0\u01a1ng lai.<\/span><\/p>\n

                                                          \u27a2 Thay \u0111\u1ed5i c\u00f3 th\u1ec3 b\u1eaft ngu\u1ed3n t\u1eeb nh\u1eefng t\u00e1c \u0111\u1ed9ng b\u00ean trong ho\u1eb7c c\u00e1c ngu\u1ed3n b\u00ean ngo\u00e0i.<\/span><\/p>\n

                                                          \u27a2 T\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho s\u1ef1 thay \u0111\u1ed5i c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c v\u00ec kh\u00f4ng ph\u1ea3i t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec1u ch\u1ea5p nh\u1eadn s\u1ef1 thay \u0111\u1ed5i.<\/span><\/p>\n

                                                          \u27a2 C\u1ed1 g\u1eafng thay \u0111\u1ed5i qu\u00e1 nhi\u1ec1u trong m\u1ed9t th\u1eddi gian ng\u1eafn c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn s\u1ef1 m\u1ec7t m\u1ecfi v\u00e0 \/ ho\u1eb7c thay \u0111\u1ed5i s\u1ee9c \u0111\u1ec1 kh\u00e1ng.<\/span><\/p>\n

                                                          \u27a2 S\u1ef1 tham gia c\u1ee7a c\u00e1c b\u00ean li\u00ean quan v\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn t\u1ea1o \u0111\u1ed9ng l\u1ef1c h\u1ed7 tr\u1ee3 trong vi\u1ec7c \u00e1p d\u1ee5ng thay \u0111\u1ed5i.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

                                                          \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0B\u1ea3ng 12 – Cho ph\u00e9p thay \u0111\u1ed5i \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c tr\u1ea1ng th\u00e1i mong mu\u1ed1n trong t\u01b0\u01a1ng lai<\/em><\/span><\/div>\n

                                                          \u00a0<\/div>\n
                                                          \n

                                                          Duy tr\u00ec s\u1ef1 ph\u00f9 h\u1ee3p trong m\u00f4i tr\u01b0\u1eddng kinh doanh ng\u00e0y nay l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c c\u01a1 b\u1ea3n \u0111\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c t\u1ed5 ch\u1ee9c. S\u1ef1 ph\u00f9 h\u1ee3p \u0111\u00f2i h\u1ecfi ph\u1ea3i \u0111\u00e1p \u1ee9ng nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a c\u00e1c b\u00ean li\u00ean quan. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi ph\u1ea3i li\u00ean t\u1ee5c \u0111\u00e1nh gi\u00e1 c\u00e1c \u0111\u1ec1 xu\u1ea5t v\u00ec l\u1ee3i \u00edch c\u1ee7a c\u00e1c b\u00ean li\u00ean quan, ph\u1ea3n \u1ee9ng nhanh ch\u00f3ng v\u1edbi c\u00e1c thay \u0111\u1ed5i v\u00e0 ho\u1ea1t \u0111\u1ed9ng nh\u01b0 c\u00e1c t\u00e1c nh\u00e2n t\u1ea1o ra s\u1ef1 thay \u0111\u1ed5i. C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n th\u1ec3 hi\u1ec7n s\u1ef1 s\u1eb5n s\u00e0ng \u0111\u1ec3 gi\u1eef cho m\u1ed9t t\u1ed5 ch\u1ee9c lu\u00f4n s\u1eb5n s\u00e0ng tr\u01b0\u1edbc nh\u1eefng thay \u0111\u1ed5i. C\u00e1c d\u1ef1 \u00e1n, theo \u0111\u1ecbnh ngh\u0129a, khi t\u1ea1o ra m\u1ed9t c\u00e1i g\u00ec \u0111\u00f3 m\u1edbi: ch\u00fang \u0111\u01b0\u1ee3c coi l\u00e0 t\u00e1c nh\u00e2n c\u1ee7a s\u1ef1 thay \u0111\u1ed5i.<\/span><\/p>\n

                                                          Qu\u1ea3n l\u00fd thay \u0111\u1ed5i (hay h\u1ed7 tr\u1ee3 thay \u0111\u1ed5i), l\u00e0 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn to\u00e0n di\u1ec7n, theo chu k\u1ef3 v\u00e0 c\u00f3 c\u1ea5u tr\u00fac \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i c\u00e1c c\u00e1 nh\u00e2n, nh\u00f3m v\u00e0 t\u1ed5 ch\u1ee9c t\u1eeb tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i sang tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai m\u00e0 h\u1ecd nh\u1eadn ra nh\u1eefng l\u1ee3i \u00edch mong mu\u1ed1n. N\u00f3 kh\u00e1c v\u1edbi ki\u1ec3m so\u00e1t thay \u0111\u1ed5i d\u1ef1 \u00e1n, l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh theo \u0111\u00f3 c\u00e1c s\u1eeda \u0111\u1ed5i \u0111\u1ed1i v\u1edbi t\u00e0i li\u1ec7u, giao ph\u1ea9m ho\u1eb7c \u0111\u01b0\u1eddng c\u01a1 s\u1edf li\u00ean quan \u0111\u1ebfn d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh v\u00e0 l\u1eadp th\u00e0nh v\u0103n b\u1ea3n, sau \u0111\u00f3 \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn ho\u1eb7c t\u1eeb ch\u1ed1i.<\/span><\/p>\n

                                                          Thay \u0111\u1ed5i trong t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 b\u1eaft ngu\u1ed3n t\u1eeb c\u00e1c ngu\u1ed3n n\u1ed9i b\u1ed9, ch\u1eb3ng h\u1ea1n nh\u01b0 nhu c\u1ea7u v\u1ec1 n\u0103ng l\u1ef1c m\u1edbi ho\u1eb7c \u0111\u1ec3 \u0111\u00e1p \u1ee9ng v\u1edbi y\u1ebfu k\u00e9m v\u1ec1 m\u1eb7t hi\u1ec7u su\u1ea5t. Thay \u0111\u1ed5i c\u0169ng c\u00f3 th\u1ec3 b\u1eaft ngu\u1ed3n t\u1eeb c\u00e1c ngu\u1ed3n b\u00ean ngo\u00e0i nh\u01b0 ti\u1ebfn b\u1ed9 c\u00f4ng ngh\u1ec7, thay \u0111\u1ed5i nh\u00e2n kh\u1ea9u h\u1ecdc ho\u1eb7c \u00e1p l\u1ef1c kinh t\u1ebf x\u00e3 h\u1ed9i. B\u1ea5t k\u1ef3 lo\u1ea1i thay \u0111\u1ed5i n\u00e0o c\u0169ng li\u00ean quan \u0111\u1ebfn m\u1ed9t s\u1ed1 m\u1ee9c \u0111\u1ed9 th\u00edch \u1ee9ng ho\u1eb7c ti\u1ebfp nh\u1eadn c\u1ee7a nh\u00f3m tr\u1ea3i qua s\u1ef1 thay \u0111\u1ed5i c\u0169ng nh\u01b0 c\u00e1c ng\u00e0nh m\u00e0 nh\u00f3m t\u01b0\u01a1ng t\u00e1c.<\/span><\/p>\n

                                                          Thay \u0111\u1ed5i c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi v\u00e0 g\u00e2y ra h\u1eadu qu\u1ea3 cho c\u00e1c b\u00ean li\u00ean quan. T\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho s\u1ef1 thay \u0111\u1ed5i c\u1ee7a c\u00e1c b\u00ean li\u00ean quan l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a vi\u1ec7c t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho d\u1ef1 \u00e1n cung c\u1ea5p k\u1ebft qu\u1ea3 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u0169ng nh\u01b0 k\u1ebft qu\u1ea3 d\u1ef1 ki\u1ebfn.<\/span><\/p>\n

                                                          T\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho s\u1ef1 thay \u0111\u1ed5i trong t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t th\u1eed th\u00e1ch. M\u1ed9t s\u1ed1 ng\u01b0\u1eddi d\u01b0\u1eddng nh\u01b0 v\u1ed1n c\u00f3 kh\u1ea3 n\u0103ng ch\u1ed1ng l\u1ea1i s\u1ef1 thay \u0111\u1ed5i ho\u1eb7c kh\u00f4ng th\u00edch r\u1ee7i ro, v\u00e0 m\u00f4i tr\u01b0\u1eddng c\u00f3 th\u1ec3 th\u1ec3 hi\u1ec7n m\u1ed9t n\u1ec1n v\u0103n h\u00f3a b\u1ea3o th\u1ee7, c\u00f9ng c\u00e1c l\u00fd do kh\u00e1c. Qu\u1ea3n l\u00fd s\u1ef1 thay \u0111\u1ed5i hi\u1ec7u qu\u1ea3 b\u1eb1ng vi\u1ec7c s\u1eed d\u1ee5ng m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c t\u1ea1o \u0111\u1ed9ng l\u1ef1c thay v\u00ec m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c m\u1ea1nh m\u1ebd. S\u1ef1 g\u1eafn k\u1ebft v\u00e0 giao ti\u1ebfp hai chi\u1ec1u t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng trong \u0111\u00f3 vi\u1ec7c \u00e1p d\u1ee5ng v\u00e0 ti\u1ebfp nh\u1eadn s\u1ef1 thay \u0111\u1ed5i c\u00f3 th\u1ec3 x\u1ea3y ra ho\u1eb7c x\u00e1c \u0111\u1ecbnh m\u1ed9t s\u1ed1 m\u1ed1i quan t\u00e2m h\u1ee3p l\u1ec7 t\u1eeb nh\u1eefng ng\u01b0\u1eddi d\u00f9ng ph\u1ea3n kh\u00e1ng c\u00f3 th\u1ec3 c\u1ea7n \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft.<\/span><\/p>\n

                                                          C\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m d\u1ef1 \u00e1n v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 ch\u1ed1ng \u0111\u1ed1i, s\u1ef1 m\u1ec7t m\u1ecfi v\u00e0 s\u1ef1 ch\u1ea5p nh\u1eadn thay \u0111\u1ed5i \u0111\u1ec3 t\u0103ng x\u00e1c su\u1ea5t thay \u0111\u1ed5i s\u1ebd \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng ho\u1eb7c ng\u01b0\u1eddi nh\u1eadn giao ph\u1ea9m d\u1ef1 \u00e1n ch\u1ea5p nh\u1eadn ho\u1eb7c ti\u1ebfp nh\u1eadn th\u00e0nh c\u00f4ng. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c truy\u1ec1n \u0111\u1ea1t t\u1ea7m nh\u00ecn v\u00e0 m\u1ee5c ti\u00eau li\u00ean quan \u0111\u1ebfn s\u1ef1 thay \u0111\u1ed5i s\u1edbm trong d\u1ef1 \u00e1n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 \u1ee7ng h\u1ed9 cho vi\u1ec7c thay \u0111\u1ed5i. Nh\u1eefng l\u1ee3i \u00edch c\u1ee7a s\u1ef1 thay \u0111\u1ed5i v\u00e0 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn c\u00e1c quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ea7n \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o cho t\u1ea5t c\u1ea3 c\u00e1c c\u1ea5p c\u1ee7a t\u1ed5 ch\u1ee9c trong su\u1ed1t d\u1ef1 \u00e1n.<\/span><\/p>\n

                                                          \u0110i\u1ec1u quan tr\u1ecdng n\u1eefa l\u00e0 ph\u1ea3i th\u00edch \u1ee9ng v\u1edbi t\u1ed1c \u0111\u1ed9 thay \u0111\u1ed5i theo kh\u1ea9u v\u1ecb thay \u0111\u1ed5i, chi ph\u00ed, kh\u1ea3 n\u0103ng c\u1ee7a c\u00e1c b\u00ean li\u00ean quan v\u00e0 m\u00f4i tr\u01b0\u1eddng \u0111\u1ec3 ti\u1ebfp nh\u1eadn s\u1ef1 thay \u0111\u1ed5i. C\u1ed1 g\u1eafng t\u1ea1o ra qu\u00e1 nhi\u1ec1u thay \u0111\u1ed5i trong m\u1ed9t th\u1eddi gian qu\u00e1 ng\u1eafn c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn ph\u1ea3n kh\u00e1ng v\u00ec s\u1ef1 b\u00e3o h\u00f2a thay \u0111\u1ed5i. Ngay c\u1ea3 khi c\u00e1c b\u00ean li\u00ean quan nh\u1ea5t tr\u00ed r\u1eb1ng thay \u0111\u1ed5i s\u1ebd t\u1ea1o ra nhi\u1ec1u gi\u00e1 tr\u1ecb h\u01a1n ho\u1eb7c n\u00e2ng cao k\u1ebft qu\u1ea3, h\u1ecd v\u1eabn th\u01b0\u1eddng g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c th\u00f4ng qua c\u00e1c h\u00e0nh \u0111\u1ed9ng mang l\u1ea1i l\u1ee3i \u00edch n\u00e2ng cao. \u0110\u1ec3 th\u00fac \u0111\u1ea9y vi\u1ec7c hi\u1ec7n th\u1ef1c h\u00f3a l\u1ee3i \u00edch, d\u1ef1 \u00e1n c\u0169ng c\u00f3 th\u1ec3 bao g\u1ed3m c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 c\u1ee7ng c\u1ed1 s\u1ef1 thay \u0111\u1ed5i sau khi th\u1ef1c hi\u1ec7n \u0111\u1ec3 tr\u00e1nh m\u1ecdi ng\u01b0\u1eddi quay tr\u1edf l\u1ea1i tr\u1ea1ng th\u00e1i ban \u0111\u1ea7u.<\/span><\/p>\n

                                                          Nh\u1eadn bi\u1ebft v\u00e0 gi\u1ea3i quy\u1ebft nhu c\u1ea7u c\u1ee7a c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 n\u1eafm b\u1eaft s\u1ef1 thay \u0111\u1ed5i trong su\u1ed1t v\u00f2ng \u0111\u1eddi c\u1ee7a d\u1ef1 \u00e1n, gi\u00fap t\u00edch h\u1ee3p k\u1ebft qu\u1ea3 c\u1ee7a s\u1ef1 thay \u0111\u1ed5i v\u00e0o c\u00f4ng vi\u1ec7c c\u1ee7a d\u1ef1 \u00e1n, l\u00e0m cho kh\u1ea3 n\u0103ng th\u00e0nh c\u00f4ng cao h\u01a1n.<\/span><\/p>\n

                                                          \u00a0<\/p>\n

                                                          \n

                                                          \u00a0<\/p>\n

                                                          Masterskills – Vi\u1ec7n Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n Masterskills<\/font><\/font><\/font><\/strong><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n

                                                          Ngu\u1ed3n<\/u>: PMBOK Version 7th<\/p>\n<\/div>\n

                                                          So s\u00e1nh \u0111\u1ed9 kh\u00f3 c\u00e1c ch\u1ee9ng ch\u1ec9 qu\u1ed1c t\u1ebf v\u00e0 tr\u00ecnh t\u1ef1 h\u1ecdc khuy\u1ebfn ngh\u1ecb<\/p>\n

                                                          Brainstorming – L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 “think out of the box”?<\/p>\n

                                                          Truy\u1ec1n th\u00f4ng trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, l\u00e0m th\u1ebf n\u00e0o hi\u1ec7u qu\u1ea3?<\/p>\n

                                                          \u00a0<\/div>\n

                                                          \u00a0<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

                                                          C\u00e1c nguy\u00ean t\u1eafc cho m\u1ed9t ng\u00e0nh ngh\u1ec1 \u0111\u00f3ng vai tr\u00f2 l\u00e0 h\u01b0\u1edbng d\u1eabn n\u1ec1n t\u1ea3ng cho chi\u1ebfn l\u01b0\u1ee3c, vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. C\u00e1c ti\u00eau chu\u1ea9n v\u00e0 ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn chuy\u00ean nghi\u1ec7p th\u01b0\u1eddng d\u1ef1a tr\u00ean c\u00e1c nguy\u00ean t\u1eafc. Trong m\u1ed9t s\u1ed1 ng\u00e0nh ngh\u1ec1, c\u00e1c nguy\u00ean t\u1eafc \u0111\u00f3ng vai tr\u00f2 nh\u01b0 lu\u1eadt […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37292"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37292"}],"version-history":[{"count":2,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37292\/revisions"}],"predecessor-version":[{"id":69084,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37292\/revisions\/69084"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37292"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37292"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}