{"id":37432,"date":"2023-12-08T23:34:26","date_gmt":"2023-12-08T23:34:26","guid":{"rendered":"https:\/\/masterskills.org\/blog\/21-mo-hinh-sprint-retrospective-sai-lam-dang-can-tro-cac-scrum-team.html"},"modified":"2023-12-24T21:46:46","modified_gmt":"2023-12-24T14:46:46","slug":"21-mo-hinh-sprint-retrospective-sai-lam-dang-can-tro-cac-scrum-team","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/21-mo-hinh-sprint-retrospective-sai-lam-dang-can-tro-cac-scrum-team.html","title":{"rendered":"21 m\u00f4 h\u00ecnh Sprint Retrospective sai l\u1ea7m \u0111ang c\u1ea3n tr\u1edf c\u00e1c Scrum Team"},"content":{"rendered":"
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Theo Scrum Guide , m\u1ee5c \u0111\u00edch c\u1ee7a Sprint Retrospective l\u00e0 l\u00ean k\u1ebf ho\u1ea1ch gia t\u0103ng ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 hi\u1ec7u qu\u1ea3.<\/p>\n

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The Scrum Team inspects how the last Sprint went with regards to individuals, interactions, processes, tools, and their Definition of Done. Inspected elements often vary with the domain of work. Assumptions that led them astray are identified and their origins explored. The Scrum Team discusses what went well during the Sprint, what problems it encountered, and how those problems were (or were not) solved.<\/p>\n<\/blockquote>\n

Ngu\u1ed3n: Scrum Guide <\/em><\/p>\n

Cho d\u00f9 b\u1ea1n c\u00f3 th\u01b0\u1eddng xuy\u00ean th\u1ef1c hi\u1ec7n retrospective hay kh\u00f4ng, b\u1ea1n c\u0169ng n\u00ean \u0111\u1ec1 ph\u00f2ng c\u00e1c m\u00f4 h\u00ecnh Sprint Retrospective sai l\u1ea7m sau \u0111\u00e2y t\u1eeb Scrum Team, Development Team, Scrum Master c\u0169ng nh\u01b0 t\u1ed5 ch\u1ee9c c\u1ee7a m\u00ecnh.<\/p>\n

C\u00e1c m\u00f4 h\u00ecnh Sprint Retrospective sai l\u1ea7m t\u1eeb Scrum Team<\/b><\/h2>\n
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    #NoRetro<\/b>: Kh\u00f4ng th\u1ef1c hi\u1ec7n retrospective v\u00ec nh\u00f3m tin r\u1eb1ng kh\u00f4ng c\u00f3 g\u00ec \u0111\u1ec3 c\u1ea3i thi\u1ec7n.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

    Kh\u00f4ng c\u00f3 c\u00e1i g\u1ecdi l\u00e0 Agile Nirwana \u2013 n\u01a1i m\u1ecdi th\u1ee9 \u0111\u1ec1u ho\u00e0n h\u1ea3o. Nh\u01b0 ng\u01b0\u1eddi ta v\u1eabn th\u01b0\u1eddng n\u00f3i, tr\u1edf n\u00ean linh ho\u1ea1t l\u00e0 m\u1ed9t h\u00e0nh tr\u00ecnh ch\u1ee9 kh\u00f4ng ph\u1ea3i \u0111i\u1ec3m \u0111\u1ebfn v\u00e0 v\u1eabn lu\u00f4n c\u00f3 \u0111i\u1ec1u g\u00ec \u0111\u00f3 ch\u00fang ta c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n.<\/p>\n

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      Dispensable buffer<\/b>: Nh\u00f3m h\u1ee7y b\u1ecf retrospective khi c\u1ea7n th\u00eam th\u1eddi gian \u0111\u1ec3 ho\u00e0n th\u00e0nh Sprint Goal.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

      Vi\u1ec7c xem th\u1eddi gian retrospective nh\u01b0 m\u1ed9t kho\u1ea3n d\u1ef1 tr\u1eef kh\u1ea9n c\u1ea5p c\u1ee7a Sprint l\u00e0 d\u1ea5u hi\u1ec7u ph\u1ed5 bi\u1ebfn c\u1ee7a Scrum ch\u00fa tr\u1ecdng v\u00e0o th\u00e0nh ph\u1ea9m. T\u00f4i tin r\u1eb1ng, \u0111\u00e2y th\u1eadm ch\u00ed c\u00f2n l\u00e0 m\u00f4 h\u00ecnh t\u1ed3i t\u1ec7 h\u01a1n c\u1ea3 #NoRetro v\u00ec ph\u1ecfng \u0111o\u00e1n r\u1eb1ng kh\u00f4ng c\u00f3 g\u00ec \u0111\u1ec3 c\u1ea3i thi\u1ec7n. \u0110i\u1ec1u n\u00e0y ch\u1ec9 l\u00e0 s\u1ef1 ngu\u1ef5 bi\u1ec7n qu\u00e1 m\u1ee9c xen v\u1edbi s\u1ef1 ki\u00eau ng\u1ea1o c\u1ee7a con ng\u01b0\u1eddi. Tuy nhi\u00ean, vi\u1ec7c h\u1ee7y b\u1ecf ng\u1eabu nhi\u00ean retrospective \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c Sprint Goal l\u1ea1i l\u00e0 d\u1ea5u hi\u1ec7u r\u00f5 r\u00e0ng cho th\u1ea5y nh\u00f3m kh\u00f4ng hi\u1ec3u c\u00e1c nguy\u00ean t\u1eafc c\u01a1 b\u1ea3n c\u1ee7a Scrum, nh\u01b0 ch\u1ee7 ngh\u0129a kinh nghi\u1ec7m (empiricism) v\u00e0 vi\u1ec7c c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c (continuous improvement). N\u1ebfu Scrum Team li\u00ean t\u1ee5c kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c Sprint Goal, nh\u00f3m c\u1ea7n ki\u1ec3m tra xem nh\u1eefng g\u00ec \u0111ang di\u1ec5n ra. H\u00e3y \u0111o\u00e1n xem s\u1ef1 ki\u1ec7n Scrum n\u00e0o \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 ph\u1ee5c v\u1ee5 m\u1ee5c \u0111\u00edch n\u00e0y?<\/p>\n

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        Rushed retrospective<\/b>: Nh\u00f3m th\u1ef1c hi\u1ec7n v\u1ed9i v\u00e0ng v\u00e0 ph\u00e2n b\u1ed5 \u00edt th\u1eddi gian h\u01a1n nhi\u1ec1u so v\u1edbi th\u1eddi gian c\u1ea7n thi\u1ebft (60 \u0111\u1ebfn 180 ph\u00fat) cho vi\u1ec7c retrospective.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

        Vi\u1ec7c n\u00e0y s\u1ebd d\u1eabn \u0111\u1ebfn k\u1ebft qu\u1ea3 l\u00e0 m\u1ed9t bu\u1ed5i retrospective mang l\u1ea1i \u00edt gi\u00e1 tr\u1ecb. S\u1edbm mu\u1ed9n r\u1ed3i h\u1ea7u h\u1ebft c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m s\u1ebd coi \u0111\u00f3 l\u00e0 m\u1ed9t s\u1ef1 l\u00e3ng ph\u00ed. H\u00e3y l\u00e0m \u0111\u00fang b\u1eb1ng c\u00e1ch b\u1ed1 tr\u00ed \u0111\u1ee7 th\u1eddi gian ho\u1eb7c c\u00e2n nh\u1eafc vi\u1ec7c d\u1eebng retrospective l\u1ea1i. V\u00e0 trong khi b\u1ea1n th\u1ef1c hi\u1ec7n vi\u1ec7c \u0111\u00f3, t\u1ea1i sao b\u1ea1n kh\u00f4ng t\u1eeb b\u1ecf Scrum ho\u00e0n to\u00e0n lu\u00f4n nh\u1ec9?<\/p>\n

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          Someone sings<\/b>: L\u00e0 khi m\u1ed9t ng\u01b0\u1eddi b\u1ea5t k\u1ef3 tham gia retrospective v\u00e0 cung c\u1ea5p th\u00f4ng tin trong s\u1ef1 ki\u1ec7n cho nh\u1eefng ng\u01b0\u1eddi b\u00ean ngo\u00e0i.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

          \u0110\u1ed1i v\u1edbi vi\u1ec7c retrospective, quy t\u1eafc Vegas ph\u00e1t bi\u1ec3u r\u1eb1ng: nh\u1eefng g\u00ec \u0111\u01b0\u1ee3c n\u00f3i ra s\u1ebd ch\u1ec9 n\u1ed9i b\u1ed9 nh\u00f3m \u0111\u01b0\u1ee3c bi\u1ebft –<\/i> what is said in the room stays in the room<\/i>. Quy t\u1eafc n\u00e0y kh\u00f4ng c\u00f3 ngo\u1ea1i l\u1ec7.<\/p>\n

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            Extensive whining<\/b>: Nh\u00f3m s\u1eed d\u1ee5ng retrospective ch\u1ee7 y\u1ebfu \u0111\u1ec3 ph\u00e0n n\u00e0n v\u1ec1 t\u00ecnh hu\u1ed1ng v\u00e0 gi\u1ea3 \u0111\u1ecbnh vai tr\u00f2 c\u1ee7a n\u1ea1n nh\u00e2n.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

            Vi\u1ec7c thay \u0111\u1ed5i \u0111\u00f2i h\u1ecfi s\u1ef1 ph\u1ea3n \u00e1nh v\u00e0 \u0111\u00f4i khi l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i t\u1ed1t \u0111\u1ec3 x\u1ea3 h\u01a1i. Tuy nhi\u00ean, khi \u0111\u00e3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c c\u00e1c v\u1ea5n \u0111\u1ec1 quan tr\u1ecdng, b\u1ea1n n\u00ean d\u1eebng vi\u1ec7c x\u1ea3 h\u01a1i n\u00e0y l\u1ea1i v\u00e0 c\u1ed1 g\u1eafng thay \u0111\u1ed5i ch\u00fang cho d\u00f9 m\u1ee5c \u0111\u00edch c\u1ee7a vi\u1ec7c retrospective l\u00e0 g\u00ec.<\/p>\n

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              UNSMART<\/b>: Nh\u00f3m l\u1ef1a ch\u1ecdn gi\u1ea3i quy\u1ebft c\u00e1c h\u00e0nh \u0111\u1ed9ng UNSMART.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

              Bill Wake \u0111\u00e3 t\u1ea1o ra t\u1eeb vi\u1ebft t\u1eaft SMART \u0111\u1ec3 ch\u1ec9 c\u00e1c h\u00e0nh \u0111\u1ed9ng h\u1ee3p l\u00fd: S – Specific – C\u1ee5 th\u1ec3, M – Measurable – C\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng, A – Achievable – C\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, R – Relevant – C\u00f3 li\u00ean quan, T – Time-boxed – Trong gi\u1edbi h\u1ea1n th\u1eddi gian. Tuy nhi\u00ean, n\u1ebfu nh\u00f3m l\u1ef1a ch\u1ecdn c\u00e1c h\u00e0nh \u0111\u1ed9ng UNSMART, t\u1ef1 n\u00f3 s\u1ebd th\u1ea5t b\u1ea1i v\u00e0 g\u00f3p ph\u1ea7n t\u1ea1o ra khuynh h\u01b0\u1edbng cho r\u1eb1ng agile kh\u00f4ng hi\u1ec7u qu\u1ea3.<\/p>\n

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                #NoAccountability<\/b>: M\u1eb7c d\u00f9 c\u00e1c h\u00e0nh \u0111\u1ed9ng \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ed3ng thu\u1eadn tr\u01b0\u1edbc nh\u01b0ng kh\u00f4ng ai ch\u1ecbu tr\u00e1ch nhi\u1ec7m ho\u00e0n th\u00e0nh.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                N\u1ebfu tin r\u1eb1ng \u201cnh\u00f3m\u201d s\u1ebd s\u1eeda l\u1ed7i X, c\u00f3 l\u1ebd m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u ngh\u0129 r\u1eb1ng m\u1ed9t th\u00e0nh vi\u00ean kh\u00e1c c\u1ee7a nh\u00f3m s\u1ebd x\u1eed l\u00fd vi\u1ec7c n\u00e0y. H\u00e3y \u0111\u1ec3 m\u1ed9t ai \u0111\u00f3 ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u00ednh thay v\u00ec \u0111\u1ec3 c\u1ea3 nh\u00f3m th\u1ef1c hi\u1ec7n.<\/p>\n

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                  What improvement?<\/b> Nh\u00f3m kh\u00f4ng ki\u1ec3m tra tr\u1ea1ng th\u00e1i c\u1ee7a c\u00e1c h\u00e0nh \u0111\u1ed9ng t\u1eeb nh\u1eefng l\u1ea7n retrospective tr\u01b0\u1edbc \u0111\u00f3.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                  T\u00ednh t\u1ef1 ch\u1ee7 c\u1ee7a nh\u00f3m ph\u1ea3i g\u1eafn li\u1ec1n v\u1edbi tr\u00e1ch nhi\u1ec7m. N\u1ebfu b\u1ea1n kh\u00f4ng theo d\u00f5i nh\u1eefng g\u00ec b\u1ea1n mu\u1ed1n c\u1ea3i thi\u1ec7n tr\u01b0\u1edbc \u0111\u00e2y, t\u1ea1i sao ngay t\u1eeb \u0111\u1ea7u b\u1ea1n l\u1ea1i quan t\u00e2m \u0111\u1ebfn vi\u1ec7c l\u1ef1a ch\u1ecdn c\u00e1c h\u00e0nh \u0111\u1ed9ng \u0111\u00f3 \u0111\u1ec3 c\u1ea3i thi\u1ec7n?<\/p>\n

                  C\u00e1c m\u00f4 h\u00ecnh Sprint Retrospective sai l\u1ea7m t\u1eeb Development Team<\/b><\/h2>\n
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                    Product Owner non-grata<\/b>: Product Owner kh\u00f4ng \u0111\u01b0\u1ee3c hoan ngh\u00eanh trong s\u1ef1 ki\u1ec7n retrospective.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                    M\u1ed9t s\u1ed1 ng\u01b0\u1eddi v\u1eabn tin r\u1eb1ng – v\u00ec b\u1ea5t k\u1ef3 l\u00fd do g\u00ec – ch\u1ec9 c\u00e1c th\u00e0nh vi\u00ean c\u1ee7a Development Team v\u00e0 Scrum Master m\u1edbi n\u00ean tham gia bu\u1ed5i retrospective c\u1ee7a nh\u00f3m. Tuy nhi\u00ean, Scrum Guide ch\u1ec9 r\u00f5 r\u1eb1ng Scrum Team, bao g\u1ed3m c\u1ea3 Product Owner, n\u00ean tham gia s\u1ef1 ki\u1ec7n n\u00e0y. \u0110i\u1ec1u n\u00e0y v\u00ec m\u1ed9t l\u00fd do r\u1ea5t ch\u00ednh \u0111\u00e1ng: c\u1ea3 nh\u00f3m c\u00f9ng nhau gi\u00e0nh chi\u1ebfn th\u1eafng v\u00e0 c\u0169ng c\u00f9ng nhau th\u1ea5t b\u1ea1i. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 nh\u00f3m ho\u1ea1t \u0111\u1ed9ng n\u1ebfu kh\u00f4ng c\u00f3 Product Owner?<\/p>\n

                    C\u00e1c m\u00f4 h\u00ecnh Sprint Retrospective sai l\u1ea7m t\u1eeb Scrum Master<\/b><\/h2>\n
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                      Waste of time<\/b>: Nh\u00f3m kh\u00f4ng \u0111\u00e1nh gi\u00e1 chung gi\u00e1 tr\u1ecb c\u1ee7a bu\u1ed5i retrospective.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                      N\u1ebfu m\u1ed9t s\u1ed1 th\u00e0nh vi\u00ean trong nh\u00f3m xem retrospective c\u00f3 \u00edt ho\u1eb7c kh\u00f4ng c\u00f3 gi\u00e1 tr\u1ecb, \u0111i\u1ec1u n\u00e0y th\u01b0\u1eddng do ch\u00ednh b\u1ea3n th\u00e2n vi\u1ec7c retrospective r\u1ea5t t\u1ec7. Li\u1ec7u \u0111\u00f3 c\u00f3 ph\u1ea3i l\u00e0 m\u1ed9t quy tr\u00ecnh lu\u00f4n gi\u1ed1ng nhau, mang t\u00ednh nghi th\u1ee9c v\u00e0 r\u1ea5t nh\u00e0m ch\u00e1n kh\u00f4ng? H\u00e3y th\u1eed thay \u0111\u1ed5i \u0111\u1ecba \u0111i\u1ec3m t\u1ed5 ch\u1ee9c ho\u1eb7c t\u1ed5 ch\u1ee9c m\u1ed9t bu\u1ed5i retrospective v\u1edbi bia ho\u1eb7c r\u01b0\u1ee3u th\u1eed xem. C\u00f3 r\u1ea5t nhi\u1ec1u \u0111i\u1ec1u m\u00e0 Scrum Master c\u00f3 th\u1ec3 l\u00e0m \u0111\u1ec3 khi\u1ebfn c\u00e1c bu\u1ed5i retrospective tr\u1edf n\u00ean tuy\u1ec7t v\u1eddi v\u00e0 gi\u1ea3m t\u1ef7 l\u1ec7 v\u1eafng m\u1eb7t c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean. Theo kinh nghi\u1ec7m c\u1ee7a t\u00f4i, nh\u1eefng ng\u01b0\u1eddi h\u01b0\u1edbng n\u1ed9i c\u0169ng th\u00edch tham gia v\u00e0o c\u00e1c bu\u1ed5i retrospective.<\/p>\n

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                        Prisoners<\/b>: M\u1ed9t s\u1ed1 th\u00e0nh vi\u00ean trong nh\u00f3m ch\u1ec9 tham gia v\u00ec h\u1ecd b\u1ecb bu\u1ed9c ph\u1ea3i tham gia.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                        \u0110\u1eebng g\u00e2y \u00e1p l\u1ef1c cho b\u1ea5t k\u1ef3 ai r\u1eb1ng ph\u1ea3i tham gia v\u00e0o bu\u1ed5i retrospective. Thay v\u00e0o \u0111\u00f3, h\u00e3y khi\u1ebfn bu\u1ed5i retrospective x\u1ee9ng \u0111\u00e1ng v\u1edbi th\u1eddi gian m\u00e0 h\u1ecd b\u1ecf ra. \u0110\u1ed9ng l\u1ef1c \u0111\u1ec3 nh\u00f3m li\u00ean t\u1ee5c c\u1ea3i thi\u1ec7n c\u1ea7n \u0111\u01b0\u1ee3c th\u00fac \u0111\u1ea9y b\u1edfi \u0111\u1ed9ng l\u1ef1c n\u1ed9i t\u1ea1i, ch\u1ee9 kh\u00f4ng ph\u1ea3i b\u1edfi s\u1ef1 s\u1ee3 h\u00e3i hay v\u0169 l\u1ef1c. M\u1eb9o c\u1ee7a t\u00f4i l\u00e0 s\u1eed d\u1ee5ng m\u1eabu Retro \u201cT\u1ea1i sao b\u1ea1n c\u00f3 m\u1eb7t \u1edf \u0111\u00e2y?\u201d b\u00ean d\u01b0\u1edbi.<\/p>\n

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                          Groundhog day<\/b>: Khi c\u00e1c bu\u1ed5i retrospective kh\u00f4ng bao gi\u1edd thay \u0111\u1ed5i v\u1ec1 th\u00e0nh ph\u1ea7n, \u0111\u1ecba \u0111i\u1ec3m hay th\u1eddi l\u01b0\u1ee3ng.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                          Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, nh\u00f3m th\u01b0\u1eddng c\u00f3 xu h\u01b0\u1edbng xem x\u00e9t l\u1ea1i c\u00e1c v\u1ea5n \u0111\u1ec1 gi\u1ed1ng nhau t\u1eeb h\u00f4m n\u00e0y qua h\u00f4m kh\u00e1c \u2013 \u0111\u00e2y g\u1ecdi l\u00e0 groundhog day v\u1edbi m\u1ed9t k\u1ebft th\u00fac kh\u00f4ng c\u00f3 h\u1eadu.<\/p>\n

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                            Let\u2019s have it next Sprint<\/b>: Nh\u00f3m tr\u00ec ho\u00e3n bu\u1ed5i retrospective sang Sprint k\u1ebf ti\u1ebfp.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                            Ngo\u00e0i ch\u1ee9c n\u0103ng \u201cki\u1ec3m tra & \u0111i\u1ec1u ch\u1ec9nh\u201d, retrospective c\u0169ng \u0111\u00f3ng vai tr\u00f2 nh\u01b0 m\u1ed9t th\u1eddi \u0111i\u1ec3m k\u1ebft th\u00fac, \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i t\u00e2m tr\u00ed c\u1ee7a m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec3 nh\u00f3m c\u00f3 th\u1ec3 t\u1eadp trung v\u00e0o Sprint m\u1edbi. Ngo\u00e0i ra, Scrum Team ph\u1ea3i ch\u1ecdn \u00edt nh\u1ea5t m\u1ed9t ho\u1ea1t \u0111\u1ed9ng quan tr\u1ecdng trong retrospective \u0111\u1ec3 th\u1ef1c hi\u1ec7n trong Sprint s\u1eafp t\u1edbi. \u0110\u00e2y l\u00e0 l\u00fd do t\u1ea1i sao ch\u00fang ta c\u1ea7n t\u1ed5 ch\u1ee9c retrospective tr\u01b0\u1edbc khi th\u1ef1c hi\u1ec7n Sprint Planning cho Sprint sau. Vi\u1ec7c tr\u00ec ho\u00e3n sang Sprint k\u1ebf ti\u1ebfp c\u00f3 th\u1ec3 l\u00e0m gi\u00e1n \u0111o\u1ea1n quy tr\u00ecnh c\u1ee7a nh\u00f3m v\u00e0 khi\u1ebfn m\u1ed9t ho\u1eb7c nhi\u1ec1u v\u1ea5n \u0111\u1ec1 quan tr\u1ecdng kh\u00f4ng \u0111\u01b0\u1ee3c gi\u00e1m s\u00e1t trong su\u1ed1t Sprint.<\/p>\n

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                              #NoDocumentation<\/b>: Kh\u00f4ng ai d\u00e0nh ra v\u00e0i ph\u00fat \u0111\u1ec3 ghi l\u1ea1i n\u1ed9i dung nh\u1eb1m s\u1eed d\u1ee5ng v\u1ec1 sau.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                              Retrospective l\u00e0 m\u1ed9t kho\u1ea3n \u0111\u1ea7u t\u01b0 \u0111\u00e1ng k\u1ec3 v\u00e0 c\u1ea7n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nghi\u00eam t\u00fac. Vi\u1ec7c ghi ch\u00e9p v\u00e0 ch\u1ee5p \u1ea3nh s\u1ebd h\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh n\u00e0y.<\/p>\n

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                                No psychological safety<\/b>: Khi retrospective tr\u1edf th\u00e0nh m\u1ed9t chu k\u1ef3 v\u00f4 t\u1eadn c\u1ee7a nh\u1eefng l\u1eddi \u0111\u1ed5 l\u1ed7i v\u00e0 ch\u1ec9 \u0111i\u1ec3m l\u1eabn nhau.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                                C\u1ea3 nh\u00f3m c\u00f9ng nhau gi\u00e0nh chi\u1ebfn th\u1eafng v\u00e0 c\u0169ng c\u00f9ng nhau th\u1ea5t b\u1ea1i. Vi\u1ec7c \u0111\u1ed5 l\u1ed7i cho th\u1ea5y s\u1ef1 th\u1ea5t b\u1ea1i c\u1ee7a Scrum Master v\u1edbi t\u01b0 c\u00e1ch l\u00e0 ng\u01b0\u1eddi d\u1eabn d\u1eaft bu\u1ed5i retrospective c\u0169ng nh\u01b0 s\u1ef1 thi\u1ebfu ch\u00edn ch\u1eafn v\u00e0 k\u1ef9 n\u0103ng giao ti\u1ebfp c\u1ee7a nh\u00f3m.<\/p>\n

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                                  Bullying<\/b>: M\u1ed9t ho\u1eb7c hai th\u00e0nh vi\u00ean trong nh\u00f3m \u0111ang th\u1ed1ng tr\u1ecb bu\u1ed5i retrospective.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                                  H\u00e0nh vi n\u00e0y th\u01b0\u1eddng l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a m\u1ed9t Scrum Master y\u1ebfu k\u00e9m ho\u1eb7c kh\u00f4ng quan t\u00e2m \u0111\u1ebfn bu\u1ed5i retrospective. Bu\u1ed5i retrospective ph\u1ea3i l\u00e0 m\u1ed9t n\u01a1i an to\u00e0n m\u00e0 m\u1ecdi ng\u01b0\u1eddi \u2013 k\u1ec3 c\u1ea3 nh\u1eefng ng\u01b0\u1eddi h\u01b0\u1edbng n\u1ed9i \u2013 c\u0169ng c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 \u0111\u01b0a ra ph\u1ea3n h\u1ed3i c\u1ee7a h\u1ecd m\u00e0 kh\u00f4ng b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi b\u00ean th\u1ee9 ba. N\u1ebfu m\u1ed9t s\u1ed1 th\u00e0nh vi\u00ean trong nh\u00f3m \u0111ang chi\u1ebfm \u01b0u th\u1ebf trong cu\u1ed9c trao \u0111\u1ed5i, th\u1eadm ch\u00ed c\u00f3 th\u1ec3 b\u1eaft n\u1ea1t ho\u1eb7c \u0111e d\u1ecda c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c, bu\u1ed5i retrospective s\u1ebd kh\u00f4ng c\u00f2n an to\u00e0n n\u1eefa. S\u1ef1 th\u1ea5t b\u1ea1i n\u00e0y s\u1ebd d\u1eabn \u0111\u1ebfn vi\u1ec7c m\u1ecdi ng\u01b0\u1eddi kh\u00f4ng c\u00f2n mu\u1ed1n tham gia retrospective v\u00e0 khi\u1ebfn k\u1ebft qu\u1ea3 tr\u1edf n\u00ean kh\u00f4ng mang l\u1ea1i gi\u00e1 tr\u1ecb. \u0110\u00e2y l\u00e0 tr\u00e1ch nhi\u1ec7m ch\u00ednh c\u1ee7a Scrum Master \u2013 \u0111\u1ea3m b\u1ea3o m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 c\u00f3 c\u01a1 h\u1ed9i n\u00f3i l\u00ean suy ngh\u0129 c\u1ee7a m\u00ecnh. C\u0169ng nh\u01b0 theo Google, th\u1eddi gian l\u00ean ti\u1ebfng c\u1ee7a m\u1ecdi ng\u01b0\u1eddi \u0111\u01b0\u1ee3c ph\u00e2n b\u1ed5 \u0111\u1ed3ng \u0111\u1ec1u c\u0169ng l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a m\u1ed9t nh\u00f3m ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3.<\/p>\n

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                                    Stakeholder alert<\/b>: C\u00e1c b\u00ean li\u00ean quan tham gia v\u00e0o bu\u1ed5i retrospective.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                                    Trong Scrum, c\u00f3 m\u1ed9t s\u1ed1 s\u1ef1 ki\u1ec7n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ec3 gi\u1ea3i quy\u1ebft nhu c\u1ea7u giao ti\u1ebfp v\u00e0 th\u00f4ng tin c\u1ee7a c\u00e1c b\u00ean li\u00ean quan nh\u01b0 Sprint Review, Daily Scrum, th\u1eadm ch\u00ed c\u00f3 th\u1ec3 l\u00e0 Product Backlog refinement, ch\u01b0a k\u1ec3 c\u00e1c c\u01a1 h\u1ed9i trao \u0111\u1ed5i t\u1ea1i n\u01a1i u\u1ed1ng n\u01b0\u1edbc, khu c\u00e0 ph\u00ea ho\u1eb7c trong gi\u1edd \u0103n tr\u01b0a. N\u1ebfu ch\u1eebng \u0111\u00f3 th\u1eddi gian v\u1eabn kh\u00f4ng \u0111\u1ee7, nh\u00f3m c\u00f3 th\u1ec3 xem x\u00e9t t\u1ed5 ch\u1ee9c c\u00e1c cu\u1ed9c h\u1ecdp b\u1ed5 sung n\u1ebfu cho r\u1eb1ng vi\u1ec7c n\u00e0y l\u00e0 c\u1ea7n thi\u1ebft. Tuy nhi\u00ean, retrospective l\u00e0 v\u01b0\u1ee3t qu\u00e1 gi\u1edbi h\u1ea1n \u0111\u1ed1i v\u1edbi c\u00e1c b\u00ean li\u00ean quan.<\/p>\n

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                                      Passivity<\/b>: C\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m c\u00f3 m\u1eb7t t\u1ea1i bu\u1ed5i retrospective nh\u01b0ng kh\u00f4ng ch\u1ee7 \u0111\u1ed9ng tham gia.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                                      C\u00f3 r\u1ea5t nhi\u1ec1u l\u00fd do cho h\u00e0nh vi n\u00e0y nh\u01b0 h\u1ecd coi vi\u1ec7c retrospective l\u00e0 l\u00e3ng ph\u00ed th\u1eddi gian; m\u00f4i tr\u01b0\u1eddng retrospective kh\u00f4ng an to\u00e0n hay nh\u1eefng ng\u01b0\u1eddi tham gia c\u1ea3m th\u1ea5y ch\u00e1n n\u1ea3n v\u00ec n\u00f3 \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111o\u00e1n tr\u01b0\u1edbc ho\u1eb7c thi\u1ebfu s\u1ef1 ti\u1ebfn b\u1ed9. C\u00f3 th\u1ec3, c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m ch\u1ec9 lo s\u1ee3 nh\u1eefng h\u1eadu qu\u1ea3 ti\u00eau c\u1ef1c khi h\u1ecd v\u1eafng m\u1eb7t v\u00e0 do \u0111\u00f3 quy\u1ebft \u0111\u1ecbnh xu\u1ea5t hi\u1ec7n nh\u01b0ng kh\u00f4ng h\u1ec1 c\u00f3 \u00fd \u0111\u1ecbnh tham gia. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, kh\u00f4ng c\u00f3 c\u00e1ch n\u00e0o \u0111\u1ec3 kh\u1eafc ph\u1ee5c m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 Scrum Master c\u1ea7n ph\u1ea3i t\u00ecm ra h\u00ecnh th\u1ee9c retrospective n\u00e0o s\u1ebd hi\u1ec7u qu\u1ea3 trong b\u1ed1i c\u1ea3nh c\u1ee5 th\u1ec3 c\u1ee7a nh\u00f3m m\u00ecnh.<\/p>\n

                                      C\u00e1c m\u00f4 h\u00ecnh Sprint Retrospective sai l\u1ea7m t\u1eeb T\u1ed5 ch\u1ee9c<\/b><\/h2>\n
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                                        No suitable venue<\/b>: Kh\u00f4ng c\u00f3 n\u01a1i n\u00e0o th\u00edch h\u1ee3p \u0111\u1ec3 t\u1ed5 ch\u1ee9c retrospective.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                                        N\u01a1i \u00edt th\u00edch h\u1ee3p nh\u1ea5t \u0111\u1ec3 th\u1ef1c hi\u1ec7n retrospective l\u00e0 ph\u00f2ng h\u1ecdp v\u1edbi chi\u1ebfc b\u00e0n h\u00ecnh ch\u1eef nh\u1eadt \u0111\u01b0\u1ee3c bao quanh b\u1edfi nh\u1eefng chi\u1ebfc gh\u1ebf. Tuy nhi\u00ean, \u0111\u00e2y l\u00e0 \u0111\u1ecba \u0111i\u1ec3m ph\u1ed5 bi\u1ebfn nh\u1ea5t \u0111\u1ec3 t\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i retrospective. \u0110\u1ec3 tr\u1edf n\u00ean linh ho\u1ea1t, ch\u00fang ta c\u1ea7n c\u00f3 kh\u00f4ng gian. N\u1ebfu kh\u00f4ng c\u00f3 kh\u00f4ng gian, b\u1ea1n c\u1ea7n tr\u1edf n\u00ean s\u00e1ng t\u1ea1o v\u00e0 \u0111i \u0111\u1ebfn m\u1ed9t n\u01a1i kh\u00e1c. N\u1ebfu th\u1eddi ti\u1ebft t\u1ed1t, h\u00e3y l\u1ea5y th\u00eam th\u1ee9c \u0103n v\u00e0 ra b\u00ean ngo\u00e0i tr\u1eddi. Ho\u1eb7c thu\u00ea m\u1ed9t kh\u00f4ng gian th\u00edch h\u1ee3p \u1edf m\u1ed9t n\u01a1i kh\u00e1c. N\u1ebfu \u0111i\u1ec1u n\u00e0y v\u1eabn kh\u00f4ng hi\u1ec7u qu\u1ea3, c\u00f3 th\u1ec3 do v\u1ea5n \u0111\u1ec1 ng\u00e2n s\u00e1ch, h\u00e3y b\u1ecf ra \u00edt nh\u1ea5t m\u1ed9t c\u00e1i b\u00e0n \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 ng\u1ed3i\/\u0111\u1ee9ng trong v\u00f2ng tr\u00f2n ch\u1eb3ng h\u1ea1n. B\u1ea1n c\u1ea7n s\u00e1ng t\u1ea1o th\u00eam.<\/p>\n

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                                          Line managers present<\/b>: C\u00e1c Qu\u1ea3n l\u00fd Chuy\u00ean m\u00f4n tham gia v\u00e0o bu\u1ed5i retrospective.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                                          \u0110\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng m\u00f4 h\u00ecnh Sprint Retrospective t\u1ed3i t\u1ec7 nh\u1ea5t m\u00e0 t\u00f4i c\u00f3 th\u1ec3 ngh\u0129 ra. \u0110i\u1ec1u n\u00e0y bi\u1ebfn bu\u1ed5i retrospective tr\u1edf th\u00e0nh m\u1ed9t n\u01a1i kh\u00f4ng an to\u00e0n. V\u00e0 li\u1ec7u ai c\u00f3 th\u1ec3 tin r\u1eb1ng m\u1ed9t n\u01a1i kh\u00f4ng an to\u00e0n l\u1ea1i t\u1ea1o ra m\u1ed9t cu\u1ed9c th\u1ea3o lu\u1eadn c\u1edfi m\u1edf gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m? B\u1ea5t k\u1ef3 Qu\u1ea3n l\u00fd Chuy\u00ean m\u00f4n n\u00e0o kh\u0103ng kh\u0103ng nh\u01b0 v\u1eady c\u0169ng cho th\u1ea5y s\u1ef1 thi\u1ebfu hi\u1ec3u bi\u1ebft c\u1ee7a h\u1ecd v\u1ec1 c\u00e1ch th\u1ef1c h\u00e0nh Scrum c\u01a1 b\u1ea3n.<\/p>\n

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                                            Let us see your minutes<\/b>: M\u1ed9t ai \u0111\u00f3 c\u1ee7a t\u1ed5 ch\u1ee9c – kh\u00f4ng thu\u1ed9c Scrum Team – y\u00eau c\u1ea7u xem bi\u00ean b\u1ea3n retrospective.<\/span><\/span><\/h3>\n<\/li>\n<\/ul>\n

                                            \u0110i\u1ec1u n\u00e0y c\u0169ng t\u1ec7 nh\u01b0 vi\u1ec7c Qu\u1ea3n l\u00fd Chuy\u00ean m\u00f4n mu\u1ed1n tham gia v\u00e0o bu\u1ed5i retrospective. T\u1ea5t nhi\u00ean, quy\u1ec1n truy c\u1eadp ph\u1ea3i b\u1ecb t\u1eeb ch\u1ed1i.<\/p>\n

                                            K\u1ebft lu\u1eadn<\/b><\/h2>\n

                                            C\u00f3 nhi\u1ec1u h\u00ecnh th\u1ee9c khi\u1ebfn bu\u1ed5i retrospective th\u1ea5t b\u1ea1i, ngay c\u1ea3 khi, tho\u1ea1t nh\u00ecn\u00a0n\u00f3 c\u00f3 v\u1ebb hi\u1ec7u qu\u1ea3. Theo quan \u0111i\u1ec3m c\u1ee7a t\u00f4i, ba m\u00f4 h\u00ecnh Sprint Retrospective sai l\u1ea7m h\u00e0ng \u0111\u1ea7u l\u00e0: kh\u00f4ng l\u00e0m cho bu\u1ed5i retrospective tr\u1edf th\u00e0nh m\u1ed9t n\u01a1i an to\u00e0n<\/b>, th\u1eddi gian ph\u00e1t bi\u1ec3u c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean \u0111\u01b0\u1ee3c ph\u00e2n b\u1ed5 kh\u00f4ng \u0111\u1ed3ng \u0111\u1ec1u<\/b> v\u00e0 bu\u1ed5i retrospective ch\u1ec9 mang t\u00ednh nghi th\u1ee9c, kh\u00f4ng bao gi\u1edd thay \u0111\u1ed5i<\/b>.<\/p>\n

                                            Li\u1ec7u t\u00f4i c\u00f3 thi\u1ebfu m\u00f4 h\u00ecnh\u00a0Sprint Retrospective sai l\u1ea7m n\u00e0o kh\u00f4ng? H\u00e3y chia s\u1ebb v\u1edbi ch\u00fang t\u00f4i trong ph\u1ea7n b\u00ecnh lu\u1eadn b\u00ean d\u01b0\u1edbi nh\u00e9!<\/p>\n

                                            \u00a0<\/p>\n

                                            L\u01b0\u1ee3c d\u1ecbch<\/u>: Masterskills<\/p>\n

                                            Ngu\u1ed3n:\u00a021 Sprint Retrospective Anti-Patterns Impeding Scrum Teams<\/p>\n

                                            \u00a0<\/p>\n

                                            <\/strong><\/p>\n

                                            M\u1ee5c \u0111\u00edch th\u1eadt s\u1ef1 c\u1ee7a Agile<\/p>\n

                                            H\u1ec7 t\u01b0 duy c\u1ee7a Disciplined Agile<\/p>\n

                                            \u00a0<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

                                            Theo Scrum Guide , m\u1ee5c \u0111\u00edch c\u1ee7a Sprint Retrospective l\u00e0 l\u00ean k\u1ebf ho\u1ea1ch gia t\u0103ng ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 hi\u1ec7u qu\u1ea3. The Scrum Team inspects how the last Sprint went with regards to individuals, interactions, processes, tools, and their Definition of Done. Inspected elements often vary with the domain of work. Assumptions that led them astray […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37432"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37432"}],"version-history":[{"count":4,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37432\/revisions"}],"predecessor-version":[{"id":69188,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37432\/revisions\/69188"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37432"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37432"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}