{"id":37484,"date":"2023-12-08T23:36:29","date_gmt":"2023-12-08T23:36:29","guid":{"rendered":"https:\/\/masterskills.org\/blog\/danh-gia-do-uu-tien-trong-agile.html"},"modified":"2023-12-24T21:47:00","modified_gmt":"2023-12-24T14:47:00","slug":"danh-gia-do-uu-tien-trong-agile","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/danh-gia-do-uu-tien-trong-agile.html","title":{"rendered":"\u0110\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean trong Agile"},"content":{"rendered":"
\n

\u0110\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean d\u1ef1a tr\u00ean gi\u00e1 tr\u1ecb<\/strong>\u00a0<\/span><\/h2>\n

Vi\u1ec7c \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean l\u00e0 m\u1ed9t quy tr\u00ecnh n\u1ec1n t\u1ea3ng c\u1ee7a Agile. \u0110\u1ec3 hi\u1ec3u t\u1ea1i sao, h\u00e3y nh\u1edb l\u1ea1i nguy\u00ean t\u1eafc th\u1ee9 hai c\u1ee7a Agile cho ch\u00fang ta bi\u1ebft r\u1eb1ng c\u00e1c nh\u00f3m Agile ph\u1ea3i \u201cLu\u00f4n ch\u00e0o \u0111\u00f3n c\u00e1c thay \u0111\u1ed5i v\u1ec1 y\u00eau c\u1ea7u, ngay c\u1ea3 khi \u1edf giai \u0111o\u1ea1n sau n\u00e0y c\u1ee7a d\u1ef1 \u00e1n\u201d. M\u1eb7c d\u00f9 nghe c\u00f3 v\u1ebb r\u1ea5t t\u1ed1t v\u1ec1 m\u1eb7t l\u00fd thuy\u1ebft, nh\u01b0ng \u0111i\u1ec1u g\u00ec th\u1ef1c s\u1ef1 x\u1ea3y ra khi m\u1ed9t y\u00eau c\u1ea7u m\u1edbi \u0111\u01b0\u1ee3c th\u00eam v\u00e0o d\u1ef1 \u00e1n khi d\u1ef1 \u00e1n \u0111\u00e3 v\u00e0 \u0111ang l\u00e0m vi\u1ec7c h\u1ebft c\u00f4ng su\u1ea5t? N\u1ebfu kh\u00e1ch h\u00e0ng kh\u00f4ng \u0111\u01b0a ra \u0111\u1ed9 \u01b0u ti\u00ean cho c\u00e1c h\u1ea1ng m\u1ee5c c\u00f4ng vi\u1ec7c, th\u00ec nh\u00f3m s\u1ebd r\u01a1i v\u00e0o t\u00ecnh hu\u1ed1ng kh\u00f3 x\u1eed. Nh\u00f3m s\u1ebd \u201c\u00e9p\u201d m\u00ecnh nh\u01b0 th\u1ebf n\u00e0o cho c\u00f4ng vi\u1ec7c m\u1edbi th\u00eam v\u00e0o?<\/span>
<\/span><\/p>\n

Tr\u00ean th\u1ef1c t\u1ebf, c\u00f3 th\u1ec3 kh\u00e1ch h\u00e0ng s\u1ebd n\u00f3i “T\u00f4i mu\u1ed1n c\u00f3 t\u1ea5t c\u1ea3!”. Tuy nhi\u00ean, n\u1ebfu kh\u00e1ch h\u00e0ng \u0111\u01b0a ra \u0111\u01b0\u1ee3c \u0111\u1ed9 \u01b0u ti\u00ean cho c\u00e1c c\u00f4ng vi\u1ec7c trong backlog, th\u00ec y\u00eau c\u1ea7u m\u1edbi \u0111\u00f3 ch\u1ec9 c\u1ea7n \u0111\u01b0\u1ee3c ch\u00e8n v\u00e0o v\u1ecb tr\u00ed th\u00edch h\u1ee3p trong backlog v\u00e0 c\u00e1c y\u00eau c\u1ea7u c\u00f3 m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean th\u1ea5p nh\u1ea5t s\u1ebd (c\u00f3 th\u1ec3) b\u1ecb lo\u1ea1i kh\u1ecfi danh s\u00e1ch c\u00f4ng vi\u1ec7c \u0111\u1ec3 \u0111\u00e1p \u1ee9ng thay \u0111\u1ed5i \u0111\u00f3.<\/span><\/p>\n

\u0110\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean d\u1ef1a tr\u00ean gi\u00e1 tr\u1ecb \u0111\u1ec1 c\u1eadp \u0111\u1ebfn vi\u1ec7c nhanh ch\u00f3ng tri\u1ec3n khai c\u00e1c c\u00f4ng vi\u1ec7c mang l\u1ea1i gi\u00e1 tr\u1ecb cao nh\u1ea5t cho kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc. Kh\u00e1ch h\u00e0ng ho\u1eb7c Product Owner (PO) c\u00f3 tr\u00e1ch nhi\u1ec7m gi\u1eef cho c\u00e1c h\u1ea1ng m\u1ee5c trong backlog (danh s\u00e1ch c\u00f4ng vi\u1ec7c c\u1ea7n ph\u1ea3i l\u00e0m) \u0111\u01b0\u1ee3c \u01b0u ti\u00ean d\u1ef1a theo gi\u00e1 tr\u1ecb mang l\u1ea1i. Khi c\u00e1c h\u1ea1ng m\u1ee5c c\u00f4ng vi\u1ec7c m\u1edbi \u0111\u01b0\u1ee3c th\u00eam v\u00e0o, ch\u1eb3ng h\u1ea1n nh\u01b0 y\u00eau c\u1ea7u thay \u0111\u1ed5i ho\u1eb7c s\u1eeda l\u1ed7i, kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean \u0111\u1ec3 gi\u00e1 tr\u1ecb c\u1ee7a ch\u00fang c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c so s\u00e1nh v\u1edbi c\u00e1c h\u1ea1ng m\u1ee5c hi\u1ec7n c\u00f3 trong danh s\u00e1ch.<\/span>\u00a0<\/span><\/p>\n

Vi\u1ec7c \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean n\u00e0y l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c trong su\u1ed1t d\u1ef1 \u00e1n. Th\u00f4ng th\u01b0\u1eddng, nh\u00f3m s\u1ebd ng\u1ed3i l\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0o cu\u1ed1i m\u1ed7i l\u1ea7n l\u1eb7p l\u1ea1i \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean cho c\u00e1c h\u1ea1ng m\u1ee5c c\u00f4ng vi\u1ec7c c\u00f2n l\u1ea1i. V\u00ed d\u1ee5 s\u1ebd h\u1ecfi “C\u00f3 g\u00ec thay \u0111\u1ed5i kh\u00f4ng?” hay “Ch\u00fang ta c\u00f3 mu\u1ed1n tri\u1ec3n khai t\u00ednh n\u0103ng B n\u00e0y ch\u1ee9?”. C\u00e1c bu\u1ed5i n\u00e0y \u0111\u00f3ng vai tr\u00f2 l\u00e0 c\u00e1c \u0111i\u1ec3m ki\u1ec3m tra quan tr\u1ecdng gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00f4ng vi\u1ec7c \u0111ang ti\u1ebfn tri\u1ec3n theo m\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n. M\u1ecdi \u01b0u ti\u00ean m\u1edbi \u0111\u1ec1u \u0111\u01b0\u1ee3c ghi l\u1ea1i trong product backlog v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 l\u1ea1i v\u00e0o bu\u1ed5i l\u00ean k\u1ebf ho\u1ea1ch cho l\u1ea7n l\u1eb7p ti\u1ebfp theo. \u0110i\u1ec1u n\u00e0y gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng nh\u00f3m \u0111ang \u0111i \u0111\u00fang h\u01b0\u1edbng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau mong mu\u1ed1n.<\/span><\/p>\n

B\u1eb1ng c\u00e1ch h\u1ecfi kh\u00e1ch h\u00e0ng c\u00e1c t\u00ednh n\u0103ng \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a h\u1ecd l\u00e0 g\u00ec, ch\u00fang ta t\u00ecm hi\u1ec3u v\u1ec1 \u0111\u1ed9ng c\u01a1, r\u1ee7i ro v\u00e0 ti\u00eau ch\u00ed ch\u1ea5p nh\u1eadn c\u1ee7a h\u1ecd. Khi m\u1ed9t nh\u00f3m kh\u00f4ng th\u1ef1c hi\u1ec7n vi\u1ec7c \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean d\u1ef1a tr\u00ean gi\u00e1 tr\u1ecb \u0111em l\u1ea1i cho kh\u00e1ch h\u00e0ng, th\u00ec c\u00f3 kh\u1ea3 n\u0103ng h\u1ecd s\u1ebd b\u1ecf l\u1ee1 vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1c y\u1ebfu t\u1ed1 quan tr\u1ecdng quy\u1ebft \u0111\u1ecbnh t\u1edbi th\u00e0nh c\u00f4ng c\u1ee7a d\u1ef1 \u00e1n.<\/span><\/p>\n

C\u00e1c k\u1ef9 thu\u1eadt \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean<\/strong><\/span><\/h2>\n

Kh\u00f4ng c\u00f3 k\u1ef9 thu\u1eadt \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean c\u1ee5 th\u1ec3 n\u00e0o l\u00e0 t\u1ed1t nh\u1ea5t cho c\u00e1c d\u1ef1 \u00e1n Agile. M\u1ed7i nh\u00f3m n\u00ean ch\u1ecdn k\u1ef9 thu\u1eadt c\u1ee7a m\u00ecnh d\u1ef1a tr\u00ean nhu c\u1ea7u c\u1ee7a d\u1ef1 \u00e1n v\u00e0 nh\u1eefng g\u00ec ph\u00f9 h\u1ee3p nh\u1ea5t cho t\u1ed5 ch\u1ee9c. Ch\u00fang ta s\u1ebd c\u00f9ng t\u00ecm hi\u1ec3u m\u1ed9t s\u1ed1 k\u1ef9 thu\u1eadt \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean ph\u1ed5 bi\u1ebfn \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ngay sau \u0111\u00e2y.<\/span><\/p>\n

1. M\u00f4 h\u00ecnh \u0111\u01a1n gi\u1ea3n<\/strong><\/span><\/h3>\n

M\u1ed9t trong nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 l\u00e0 g\u1eafn nh\u00e3n c\u00e1c m\u1ee5c v\u1edbi \u201cM\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean 1\u201d, \u201cM\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean 2\u201d, \u201cM\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean 3\u201d, v.v. M\u1eb7c d\u00f9 c\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y l\u00e0 d\u1ec5 hi\u1ec3u, nh\u01b0ng n\u00f3 c\u00f3 th\u1ec3 c\u00f3 v\u1ea5n \u0111\u1ec1, v\u00ec c\u00e1c b\u00ean li\u00ean quan c\u00f3 xu h\u01b0\u1edbng ch\u1ec9 \u0111\u1ecbnh m\u1ecdi th\u1ee9 l\u00e0 \u201cM\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean 1\u201d. N\u1ebfu c\u00f3 qu\u00e1 nhi\u1ec1u m\u1ee5c \u0111\u01b0\u1ee3c g\u1eafn nh\u00e3n “M\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean 1”, m\u00f4 h\u00ecnh s\u1ebd tr\u1edf n\u00ean kh\u00f4ng hi\u1ec7u qu\u1ea3. Kh\u00e1ch h\u00e0ng\/PO hi\u1ebfm khi y\u00eau c\u1ea7u m\u1ed9t t\u00ednh n\u0103ng m\u1edbi v\u00e0 n\u00f3i r\u1eb1ng n\u00f3 ph\u1ea3i l\u00e0 M\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean 2 ho\u1eb7c 3, v\u00ec h\u1ecd ngh\u0129 r\u1eb1ng c\u00e1c m\u1ee5c c\u00f3 m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean th\u1ea5p c\u00f3 nguy c\u01a1 b\u1ecb lo\u1ea1i kh\u1ecfi d\u1ef1 \u00e1n. V\u00ec nh\u1eefng l\u00fd do t\u01b0\u01a1ng t\u1ef1, vi\u1ec7c \u0111\u00e1nh m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean theo ki\u1ec3u \u201ccao\u201d, \u201ctrung b\u00ecnh\u201d v\u00e0 \u201cth\u1ea5p\u201d c\u0169ng c\u00f3 th\u1ec3 c\u00f3 v\u1ea5n \u0111\u1ec1 t\u01b0\u01a1ng t\u1ef1. N\u1ebfu kh\u00f4ng c\u00f3 l\u00fd do ch\u00ednh \u0111\u00e1ng \u0111\u01b0\u1ee3c \u0111\u01b0a ra cho nh\u1eefng m\u1ee5c \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 c\u00f3 \u0111\u1ed9 \u01b0u ti\u00ean “cao”, ch\u00fang ta s\u1ebd c\u00f3 qu\u00e1 nhi\u1ec1u h\u1ea1ng m\u1ee5c trong danh s\u00e1ch \u201c\u01afu ti\u00ean cao\u201d, t\u1eeb \u0111\u00f3 m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean th\u1eadt s\u1ef1 kh\u00f4ng c\u00f2n ch\u00ednh x\u00e1c n\u1eefa.<\/span><\/p>\n

2. MoSCoW<\/strong><\/span><\/h3>\n

M\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 \u01b0u ti\u00ean MoSCoW, l\u1ea5y t\u00ean t\u1eeb c\u00e1c ch\u1eef c\u00e1i \u0111\u1ea7u ti\u00ean c\u1ee7a c\u00e1c kh\u00e1i ni\u1ec7m sau:<\/span><\/p>\n

    \n
  • <\/span>\u201cM<\/strong>ust have\u201d<\/span><\/li>\n
  • <\/span>\u201cS<\/strong>hould have\u201d<\/span><\/li>\n
  • <\/span>\u201cC<\/strong>ould have\u201d<\/span><\/li>\n
  • <\/span>\u201cW<\/strong>on\u2019t have\u201d, ho\u1eb7c \u201cW<\/strong>ould like to have, but not this time\u201d<\/span><\/li>\n<\/ul>\n

    C\u00e1c danh m\u1ee5c \u01b0u ti\u00ean \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong MoSCoW d\u1ec5 x\u00e1c \u0111\u1ecbnh v\u00e0 c\u00f3 c\u01a1 s\u1edf h\u01a1n vi\u1ec7c g\u1eafn nh\u00e3n \u201cM\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean 1\u201d ho\u1eb7c \u201cM\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean cao\u201d. <\/span><\/p>\n

      \n
    • <\/span>C\u00e1c y\u00eau c\u1ea7u ho\u1eb7c t\u00ednh n\u0103ng \u201cM<\/strong>ust have\u201d l\u00e0 nh\u1eefng y\u00eau c\u1ea7u c\u01a1 b\u1ea3n \u0111\u1ed1i v\u1edbi h\u1ec7 th\u1ed1ng; kh\u00f4ng c\u00f3 ch\u00fang, h\u1ec7 th\u1ed1ng s\u1ebd kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c s\u1ebd kh\u00f4ng c\u00f3 gi\u00e1 tr\u1ecb. <\/span><\/li>\n
    • <\/span>C\u00e1c t\u00ednh n\u0103ng \u201cS<\/strong>hould have\u201d r\u1ea5t quan tr\u1ecdng – theo \u0111\u1ecbnh ngh\u0129a, ch\u00fang ta n\u00ean c\u00f3 ch\u00fang \u0111\u1ec3 h\u1ec7 th\u1ed1ng ho\u1ea1t \u0111\u1ed9ng ch\u00ednh x\u00e1c;<\/span><\/li>\n
    • <\/span>C\u00e1c t\u00ednh n\u0103ng \u201cC<\/strong>ould have\u201d l\u00e0 c\u00e1c b\u1ed5 sung \u0111\u1ec3 t\u0103ng th\u00eam gi\u00e1 tr\u1ecb h\u1eefu h\u00ecnh.<\/span><\/li>\n
    • <\/span>C\u00e1c y\u00eau c\u1ea7u \u201cW<\/strong>on\u2019t have\u201d, ho\u1eb7c \u201cW<\/strong>ould like to have, but not this time\u201d l\u00e0 c\u00e1c y\u00eau c\u1ea7u c\u00f3 c\u0169ng \u0111\u01b0\u1ee3c kh\u00f4ng c\u00f3 c\u0169ng kh\u00f4ng sao.<\/span><\/li>\n<\/ul>\n

      3. Monopoly Money<\/strong><\/span><\/h3>\n

      M\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn kh\u00e1c ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 l\u00e0 cung c\u1ea5p cho c\u00e1c b\u00ean li\u00ean quan s\u1ed1 ti\u1ec1n t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi s\u1ed1 ti\u1ec1n c\u1ee7a ng\u00e2n s\u00e1ch d\u1ef1 \u00e1n v\u00e0 y\u00eau c\u1ea7u h\u1ecd ph\u00e2n ph\u1ed1i s\u1ed1 ti\u1ec1n \u0111\u00f3 gi\u1eefa c\u00e1c t\u00ednh n\u0103ng c\u1ee7a h\u1ec7 th\u1ed1ng. C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y h\u1eefu \u00edch \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean chung c\u1ee7a c\u00e1c th\u00e0nh ph\u1ea7n h\u1ec7 th\u1ed1ng, nh\u01b0ng c\u00f3 th\u1ec3 g\u00e2y th\u1eafc m\u1eafc n\u1ebfu nh\u1eefng ng\u01b0\u1eddi tham gia b\u1eaft \u0111\u1ea7u \u0111\u1eb7t c\u00e2u h\u1ecfi v\u1ec1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng kh\u00e1c c\u1ee7a d\u1ef1 \u00e1n, ch\u1eb3ng h\u1ea1n nh\u01b0 vi\u1ebft t\u00e0i li\u1ec7u, v\u00ec h\u1ecd cho l\u00e0 kh\u00f4ng \u0111em l\u1ea1i nhi\u1ec1u gi\u00e1 tr\u1ecb cho d\u1ef1 \u00e1n. K\u1ef9 thu\u1eadt Monopoly Money hi\u1ec7u qu\u1ea3 nh\u1ea5t khi \u0111\u01b0\u1ee3c gi\u1edbi h\u1ea1n \u1edf vi\u1ec7c \u01b0u ti\u00ean c\u00e1c t\u00ednh n\u0103ng c\u1ee7a s\u1ea3n ph\u1ea9m\/ph\u1ea7n m\u1ec1m.<\/span><\/p>\n

      4. Ph\u01b0\u01a1ng ph\u00e1p 100 \u0111i\u1ec3m – 100-Point Method<\/strong><\/span><\/h3>\n

      Ph\u01b0\u01a1ng ph\u00e1p 100 \u0111i\u1ec3m, ban \u0111\u1ea7u \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi Dean Leffingwell v\u00e0 Don Widrig cho nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p kh\u00e1c nhau, \u0111\u00e2y c\u0169ng l\u00e0 m\u1ed9t c\u00e1ch kh\u00e1c \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean cho c\u00e1c t\u00ednh n\u0103ng. Trong ph\u01b0\u01a1ng ph\u00e1p n\u00e0y, m\u1ed7i ng\u01b0\u1eddi tham gia \u0111\u01b0\u1ee3c ph\u00e1t cho 100 \u0111i\u1ec3m m\u00e0 h\u1ecd c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 b\u1ecf phi\u1ebfu cho c\u00e1c y\u00eau c\u1ea7u quan tr\u1ecdng nh\u1ea5t. C\u00e1c b\u00ean li\u00ean quan c\u00f3 th\u1ec3 ph\u00e2n ph\u1ed1i 100 \u0111i\u1ec3m theo b\u1ea5t k\u1ef3 c\u00e1ch n\u00e0o: 30 \u0111i\u1ec3m cho y\u00eau c\u1ea7u A, 15 \u0111i\u1ec3m cho y\u00eau c\u1ea7u B ho\u1eb7c t\u1ea5t c\u1ea3 100 \u0111i\u1ec3m cho m\u1ed9t y\u00eau c\u1ea7u C, n\u1ebfu \u0111\u00f3 l\u00e0 \u01b0u ti\u00ean duy nh\u1ea5t c\u1ee7a h\u1ecd.<\/span><\/p>\n

      5. Dot Voting ho\u1eb7c Multi-Voting<\/strong><\/span><\/h3>\n

      \u0110\u00e2y l\u00e0 m\u1ed9t k\u1ef9 thu\u1eadt m\u00e0 m\u1ed7i b\u00ean li\u00ean quan nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng d\u1ea5u ch\u1ea5m x\u00e1c \u0111\u1ecbnh tr\u01b0\u1edbc (ho\u1eb7c \u0111i\u1ec3m, sao, v.v.) \u0111\u1ec3 ph\u00e2n ph\u1ed1i gi\u1eefa c\u00e1c t\u00f9y ch\u1ecdn. \u0110\u1ec3 minh h\u1ecda c\u00e1ch ho\u1ea1t \u0111\u1ed9ng, h\u00e3y c\u00f9ng xem m\u1ed9t v\u00ed d\u1ee5 sau.<\/span><\/p>\n

      H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng c\u1ea3 nh\u00f3m \u0111\u00e3 ho\u00e0n th\u00e0nh m\u1ed9t bu\u1ed5i brainstorming \u0111\u1ec3 \u0111\u01b0a ra nh\u1eefng r\u1ee7i ro ti\u1ec1m \u1ea9n trong d\u1ef1 \u00e1n. K\u1ebft qu\u1ea3 \u0111\u00e3 \u0111\u01b0a ra danh s\u00e1ch 40 r\u1ee7i ro hi\u1ec7n c\u1ea7n \u0111\u01b0\u1ee3c \u01b0u ti\u00ean. M\u1ed7i ng\u01b0\u1eddi \u0111\u01b0\u1ee3c ph\u00e1t 8 phi\u1ebfu \u0111\u1ec3 ch\u1ec9 ra m\u1ee5c n\u00e0o h\u1ecd c\u1ea3m th\u1ea5y quan tr\u1ecdng nh\u1ea5t theo \u00fd mu\u1ed1n. \u0110\u00f3 c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t phi\u1ebfu tr\u00ean 8 m\u1ee5c kh\u00e1c nhau, 4 phi\u1ebfu tr\u00ean m\u1ed9t m\u1ee5c v\u00e0 hai phi\u1ebfu tr\u00ean m\u1ed9t s\u1ed1 m\u1ee5c kh\u00e1c ho\u1eb7c b\u1ea5t k\u1ef3 k\u1ebft h\u1ee3p n\u00e0o kh\u00e1c ph\u1ea3n \u00e1nh \u0111\u1ed9 \u01b0u ti\u00ean c\u1ee7a c\u00e1c b\u00ean li\u00ean quan.<\/span><\/p>\n

      Sau \u0111\u00f3, \u0111i\u1ec1u ph\u1ed1i vi\u00ean t\u1ed5ng h\u1ee3p c\u00e1c phi\u1ebfu b\u1ea7u cho t\u1eebng m\u1ee5c v\u00e0 t\u1ea1o m\u1ed9t danh s\u00e1ch x\u1ebfp h\u1ea1ng d\u1ef1a tr\u00ean s\u1ed1 phi\u1ebfu nh\u1eadn \u0111\u01b0\u1ee3c c\u1ee7a m\u1ed7i m\u1ee5c. Cu\u1ed9c b\u1ecf phi\u1ebfu c\u00f3 th\u1ec3 l\u00e0 c\u00f4ng khai ho\u1eb7c ri\u00eang t\u01b0.<\/span><\/p>\n

      \u0110\u1ec3 quy\u1ebft \u0111\u1ecbnh c\u00f3 bao nhi\u00eau phi\u1ebfu b\u1ea7u cho m\u1ed7i ng\u01b0\u1eddi, c\u00f3 m\u1ed9t nguy\u00ean t\u1eafc chung \u0111\u00f3 l\u00e0 s\u1ed1 phi\u1ebfu b\u1ea7u cho m\u1ed7i ng\u01b0\u1eddi b\u1eb1ng 20% t\u1ed5ng s\u1ed1 s\u1ef1 l\u1ef1a ch\u1ecdn. V\u00ec v\u1eady, n\u1ebfu c\u00f3 40 m\u1ee5c \u0111\u01b0\u1ee3c b\u00ecnh ch\u1ecdn, ch\u00fang ta s\u1ebd t\u00ednh 40 x 0,2 = 8, v\u00e0 m\u1ed7i ng\u01b0\u1eddi s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c 8 phi\u1ebfu \u0111\u1ec3 ph\u00e2n ph\u1ed1i.<\/span><\/p>\n

      6. Ph\u00e2n t\u00edch Kano – Kano Analysis<\/strong><\/span><\/h3>\n

      K\u1ef9 thu\u1eadt n\u00e0y \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 ph\u00e2n lo\u1ea1i s\u1edf th\u00edch c\u1ee7a kh\u00e1ch h\u00e0ng th\u00e0nh b\u1ed1n lo\u1ea1i; Delighters\/Exciters, Satisfiers, Dissatisfiers, v\u00e0 Indifferent. C\u00e1c b\u00ean li\u00ean quan c\u1ee7a d\u1ef1 \u00e1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c danh m\u1ee5c n\u00e0y \u0111\u1ec3 hi\u1ec3u nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o. Ph\u00e2n t\u00edch Kano c\u00f3 th\u1ec3 gi\u00fap ch\u00fang ta gi\u1ea3i quy\u1ebft b\u00e0i to\u00e1n r\u1eb1ng t\u00ednh n\u0103ng n\u00e0o n\u00ean \u0111\u01b0\u1ee3c tri\u1ec3n khai nh\u1eb1m th\u00fac \u0111\u1ea9y s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

      C\u00f9ng xem x\u00e9t t\u1eebng danh m\u1ee5c chi ti\u1ebft h\u01a1n:<\/span><\/p>\n

        \n
      • <\/span><\/strong>: Nh\u1eefng t\u00ednh n\u0103ng n\u00e0y mang l\u1ea1i l\u1ee3i \u00edch b\u1ea5t ng\u1edd, m\u1edbi l\u1ea1 ho\u1eb7c gi\u00e1 tr\u1ecb cao m\u1edbi cho kh\u00e1ch h\u00e0ng. V\u00ed d\u1ee5, m\u1ed9t t\u00ednh n\u0103ng th\u00fa v\u1ecb, khi\u1ebfn cho kh\u00e1ch h\u00e0ng h\u1ee9ng th\u00fa nh\u01b0 giao di\u1ec7n cho trang b\u00e1o c\u00e1o c\u1ef1c \u0111\u1eb9p v\u00e0 hi\u1ec7u \u1ee9ng 3D b\u1eaft m\u1eaft. N\u1ebfu kh\u00f4ng l\u00e0m c\u00e1c t\u00ednh n\u0103ng n\u00e0y th\u00ec s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng c\u0169ng kh\u00f4ng gi\u1ea3m.<\/span><\/li>\n
      • <\/span><\/strong>: \u0110\u1ed1i v\u1edbi c\u00e1c t\u00ednh n\u0103ng \u0111\u01b0\u1ee3c ph\u00e2n lo\u1ea1i l\u00e0 Satisfiers, c\u00e0ng nhi\u1ec1u c\u00e0ng t\u1ed1t. Nh\u1eefng t\u00ednh n\u0103ng n\u00e0y mang l\u1ea1i gi\u00e1 tr\u1ecb cho kh\u00e1ch h\u00e0ng. N\u1ebfu kh\u00f4ng l\u00e0m (ho\u1eb7c l\u00e0m kh\u00f4ng t\u1ed1t) c\u00e1c t\u00ednh n\u0103ng n\u00e0y th\u00ec s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd gi\u1ea3m.<\/span><\/li>\n
      • <\/span><\/strong>: \u0110\u00e2y l\u00e0 nh\u1eefng t\u00ednh n\u0103ng s\u1ebd khi\u1ebfn ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng th\u00edch s\u1ea3n ph\u1ea9m\/ph\u1ea7n m\u1ec1m n\u1ebfu nh\u1eefng t\u00ednh n\u0103ng n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c l\u00e0m, nh\u01b0ng n\u1ebfu c\u00f3 l\u00e0m th\u00ec c\u0169ng ch\u01b0a ch\u1eafc s\u1ebd t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. V\u00ed d\u1ee5, kh\u1ea3 n\u0103ng thay \u0111\u1ed5i m\u1eadt kh\u1ea9u trong h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 l\u00e0 1 dissatisfier.<\/span><\/li>\n
      • <\/span><\/strong>: Nh\u1eefng t\u00ednh n\u0103ng n\u00e0y kh\u00f4ng c\u00f3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn kh\u00e1ch h\u00e0ng theo c\u00e1ch n\u00e0y hay c\u00e1ch kh\u00e1c. V\u00ec kh\u00e1ch h\u00e0ng th\u1edd \u01a1 v\u1edbi ch\u00fang, ch\u00fang ta n\u00ean c\u1ed1 g\u1eafng lo\u1ea1i b\u1ecf, gi\u1ea3m thi\u1ec3u ho\u1eb7c tr\u00ec ho\u00e3n nh\u1eefng t\u00ednh n\u0103ng n\u00e0y.<\/span><\/li>\n<\/ul>\n

        \u00a0<\/span><\/p>\n

        7. M\u00f4 h\u00ecnh \u01b0u ti\u00ean y\u00eau c\u1ea7u – Requirements Prioritization Model<\/strong><\/span><\/h3>\n

        M\u00f4 h\u00ecnh \u01b0u ti\u00ean y\u00eau c\u1ea7u – Requirements Prioritization Model do Karl Wiegers t\u1ea1o ra l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p t\u00ednh to\u00e1n m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean ch\u1eb7t ch\u1ebd h\u01a1n v\u1ec1 m\u1eb7t to\u00e1n h\u1ecdc so v\u1edbi c\u00e1c ph\u01b0\u01a1ng ph\u00e1p kh\u00e1c m\u00e0 ch\u00fang ta \u0111\u00e3 th\u1ea3o lu\u1eadn. V\u1edbi c\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y, ch\u00fang ta s\u1ebd d\u1ef1a tr\u00ean l\u1ee3i \u00edch, \u0111i\u1ec3m ph\u1ea1t, chi ph\u00ed v\u00e0 r\u1ee7i ro c\u1ee7a c\u00e1c t\u00ednh n\u0103ng \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 theo thang \u0111i\u1ec3m t\u01b0\u01a1ng \u0111\u1ed1i t\u1eeb 1 (th\u1ea5p nh\u1ea5t) \u0111\u1ebfn 9 (cao nh\u1ea5t). Kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u00e1nh gi\u00e1 \u0111i\u1ec3m l\u1ee3i khi th\u1ef1c hi\u1ec7n t\u00ednh n\u0103ng v\u00e0 \u0111i\u1ec3m ph\u1ea1t n\u1ebfu kh\u00f4ng c\u00f3 t\u00ednh n\u0103ng \u0111\u00f3. Nh\u00f3m ph\u00e1t tri\u1ec3n \u0111\u00e1nh gi\u00e1 v\u1ec1 chi ph\u00ed th\u1ef1c hi\u1ec7n t\u00ednh n\u0103ng v\u00e0 r\u1ee7i ro li\u00ean quan \u0111\u1ebfn vi\u1ec7c th\u1ef1c hi\u1ec7n t\u00ednh n\u0103ng \u0111\u00f3. C\u00e1c \u0111i\u1ec3m cho m\u1ed7i t\u00ednh n\u0103ng sau \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c nh\u1eadp v\u00e0o m\u1ed9t ma tr\u1eadn tr\u1ecdng s\u1ed1, \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 t\u00ednh m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean t\u01b0\u01a1ng \u0111\u1ed1i c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c t\u00ednh n\u0103ng.<\/span><\/p>\n

        8. X\u1ebfp h\u1ea1ng \/ \u01afu ti\u00ean T\u01b0\u01a1ng \u0111\u1ed1i<\/strong><\/span><\/h3>\n

        B\u1ea5t k\u1ec3 m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean m\u00e0 nh\u00f3m s\u1eed d\u1ee5ng l\u00e0 g\u00ec, m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng ph\u1ea3i cho ch\u00fang ta hi\u1ec3u \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean c\u1ee7a c\u00e1c t\u00ednh n\u0103ng. \u0110\u00f4i khi vi\u1ec7c t\u1eadp trung qu\u00e1 nhi\u1ec1u v\u00e0o tranh c\u00e3i xem s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p g\u00ec l\u1ea1i l\u00e0m gi\u1ea3m hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn c\u00f3 \u00fd ngh\u0129a v\u1ec1 m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean. V\u00ec l\u00fd do n\u00e0y, ch\u00fang ta c\u00f3 th\u1ec3 li\u1ec7t k\u00ea c\u00e1c t\u00ednh n\u0103ng theo th\u1ee9 t\u1ef1 \u01b0u ti\u00ean t\u01b0\u01a1ng \u0111\u1ed1i, b\u1eb1ng m\u1ed9t danh s\u00e1ch \u0111\u01a1n gi\u1ea3n (kh\u00f4ng c\u1ea7n \u0111\u00e1nh gi\u00e1 lo\u1ea1i 1, 2 ho\u1eb7c 3; kh\u00f4ng c\u00f3 cao, trung b\u00ecnh ho\u1eb7c th\u1ea5p; v.v.).<\/span><\/p>\n

        H\u00e3y xem m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 danh s\u00e1ch \u01b0u ti\u00ean t\u01b0\u01a1ng \u0111\u1ed1i \u0111\u01a1n gi\u1ea3n sau:<\/span><\/p>\n<\/p>\n

        <\/strong><\/p>\n

        Trong s\u01a1 \u0111\u1ed3 tr\u00ean, m\u1ed7i t\u00ednh n\u0103ng \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea theo th\u1ee9 t\u1ef1 \u01b0u ti\u00ean. C\u00e1c m\u1ee5c \u1edf \u0111\u1ea7u danh s\u00e1ch – c\u00e1c t\u00ednh n\u0103ng t\u1eeb A \u0111\u1ebfn D – l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a s\u1ea3n ph\u1ea9m kh\u1ea3 thi t\u1ed1i thi\u1ec3u \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh. N\u1ebfu c\u1ea7n ph\u1ea3i c\u1eaft gi\u1ea3m y\u00eau c\u1ea7u \u0111\u1ec3 \u0111\u00e1p \u1ee9ng c\u00e1c m\u1ee5c ti\u00eau v\u1ec1 ng\u00e2n s\u00e1ch v\u00e0 ti\u1ebfn \u0111\u1ed9, d\u1ec5 d\u00e0ng ch\u00fang ta c\u00f3 th\u1ec3 th\u1ea5y y\u00eau c\u1ea7u c\u1ea7n ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ea7u ti\u00ean \u0111\u00f3 ch\u00ednh l\u00e0 E.<\/span><\/p>\n

        \u0110\u00e1nh gi\u00e1 \u01b0u ti\u00ean t\u01b0\u01a1ng \u0111\u1ed1i c\u0169ng cung c\u1ea5p m\u1ed9t khu\u00f4n kh\u1ed5 \u0111\u1ec3 quy\u1ebft \u0111\u1ecbnh xem c\u00f3 n\u00ean t\u00edch h\u1ee3p c\u00e1c thay \u0111\u1ed5i hay kh\u00f4ng. Khi c\u00f3 y\u00eau c\u1ea7u thay \u0111\u1ed5i, nh\u00f3m c\u00f3 th\u1ec3 h\u1ecfi Product Owner r\u1eb1ng “Nh\u1eefng h\u1ea1ng m\u1ee5c n\u00e0o quan tr\u1ecdng h\u01a1n thay \u0111\u1ed5i n\u00e0y?” Thay \u0111\u1ed5i m\u1edbi sau \u0111\u00f3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ch\u00e8n v\u00e0o danh s\u00e1ch c\u00f4ng vi\u1ec7c \u01b0u ti\u00ean t\u1ea1i \u0111i\u1ec3m th\u00edch h\u1ee3p, nh\u01b0 h\u00ecnh d\u01b0\u1edbi \u0111\u00e2y.<\/span><\/p>\n

        <\/strong><\/p>\n<\/p>\n

        N\u1ebfu th\u1eddi gian ho\u1eb7c ng\u00e2n s\u00e1ch d\u1ef1 \u00e1n \u0111\u00e3 s\u1eed d\u1ee5ng h\u1ebft v\u1edbi kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c hi\u1ec7n t\u1ea1i, th\u00ec vi\u1ec7c th\u00eam m\u1ed9t thay \u0111\u1ed5i m\u1edbi ch\u1eafc ch\u1eafn s\u1ebd \u0111\u1ea9y m\u1ed9t t\u00ednh n\u0103ng c\u00f3 m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean th\u1ea5p h\u01a1n xu\u1ed1ng d\u01b0\u1edbi \u0111i\u1ec3m gi\u1edbi h\u1ea1n. <\/span><\/p>\n

        9. So s\u00e1nh c\u1eb7p – Paired Comparison<\/strong><\/span><\/h3>\n

        Ph\u00e2n t\u00edch so s\u00e1nh c\u1eb7p l\u00e0 m\u1ed9t ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ed9t lo\u1ea1t c\u00e1c y\u00eau c\u1ea7u b\u1eb1ng c\u00e1ch so s\u00e1nh ch\u00fang v\u1edbi nhau. \u0110\u00e2y l\u00e0 m\u1ed9t k\u1ef9 thu\u1eadt h\u1eefu \u00edch v\u00e0 d\u1ec5 d\u00e0ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 v\u00e0 x\u1ebfp h\u1ea1ng c\u00e1c y\u00eau c\u1ea7u, trong \u0111\u00f3 c\u00e1c ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 mang t\u00ednh ch\u1ee7 quan. \u0110i\u1ec1u n\u00e0y h\u1eefu \u00edch khi c\u00e1c \u01b0u ti\u00ean kh\u00f4ng \u0111\u1ee7 r\u00f5 r\u00e0ng, khi c\u00e1c y\u00eau c\u1ea7u ho\u00e0n to\u00e0n kh\u00e1c v\u1edbi nhau, ho\u1eb7c khi c\u00f3 \u00edt d\u1eef li\u1ec7u kh\u00e1ch quan \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh.<\/span><\/p>\n

        Ph\u00e2n t\u00edch so s\u00e1nh c\u1eb7p th\u01b0\u1eddng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n v\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a m\u1ed9t ma tr\u1eadn. Ma tr\u1eadn n\u00e0y ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo c\u00e1ch tr\u00e1nh so s\u00e1nh m\u1ed9t y\u00eau c\u1ea7u v\u1edbi ch\u00ednh n\u00f3 ho\u1eb7c tr\u00f9ng l\u1eb7p v\u1edbi b\u1ea5t k\u1ef3 so s\u00e1nh n\u00e0o. C\u00e1ch th\u1ef1c hi\u1ec7n ph\u00e2n t\u00edch so s\u00e1nh c\u1eb7p nh\u01b0 sau:<\/span><\/p>\n

          \n
        • <\/span>X\u00e1c \u0111\u1ecbnh c\u00e1c y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1.<\/span><\/li>\n
        • <\/span>X\u00e1c \u0111\u1ecbnh ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 \u0111\u1ec3 gi\u00fap \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh (v\u00ed d\u1ee5: quan tr\u1ecdng nh\u1ea5t, gi\u00e1 tr\u1ecb nh\u1ea5t ho\u1eb7c d\u1ec5 th\u1ef1c hi\u1ec7n nh\u1ea5t).<\/span><\/li>\n
        • <\/span>Li\u1ec7t k\u00ea t\u1ea5t c\u1ea3 c\u00e1c y\u00eau c\u1ea7u tr\u00ean c\u1ed9t b\u00ean tr\u00e1i v\u00e0 h\u00e0ng tr\u00ean c\u00f9ng c\u1ee7a ma tr\u1eadn.<\/span><\/li>\n
        • <\/span>Trong m\u1ed7i \u00f4 tr\u1ed1ng, so s\u00e1nh y\u00eau c\u1ea7u trong h\u00e0ng v\u1edbi y\u00eau c\u1ea7u trong c\u1ed9t, sau \u0111\u00f3 vi\u1ebft v\u00e0o \u00f4 y\u00eau c\u1ea7u n\u00e0o \u0111\u00e1p \u1ee9ng t\u1ed1t h\u01a1n ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1.<\/span><\/li>\n
        • <\/span>L\u1eb7p l\u1ea1i qu\u00e1 tr\u00ecnh cho \u0111\u1ebfn khi t\u1ea5t c\u1ea3 c\u00e1c c\u1eb7p c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1.<\/span><\/li>\n
        • <\/span>\u0110\u1ebfm s\u1ed1 l\u1ea7n m\u1ed7i y\u00eau c\u1ea7u \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ecdn.<\/span><\/li>\n
        • <\/span>X\u1ebfp h\u1ea1ng c\u00e1c y\u00eau c\u1ea7u d\u1ef1a tr\u00ean s\u1ed1 l\u01b0\u1ee3ng c\u1ee7a ch\u00fang.<\/span><\/li>\n
        • <\/span>C\u00e2n nh\u1eafc c\u00e1c y\u00eau c\u1ea7u c\u00f3 th\u1ee9 h\u1ea1ng cao nh\u1ea5t.<\/span><\/li>\n<\/ul>\n

          V\u00ed d\u1ee5: gi\u1ea3 s\u1eed nh\u00f3m mu\u1ed1n quy\u1ebft \u0111\u1ecbnh n\u00ean \u01b0u ti\u00ean th\u1ef1c hi\u1ec7n t\u00ednh n\u0103ng n\u00e0o. S\u1eed d\u1ee5ng ph\u00e2n t\u00edch so s\u00e1nh c\u1eb7p \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh n\u00e0y.<\/span><\/p>\n

          \u00a0<\/span><\/p>\n\n\n\n\n\n\n\n\n\n
          \n

          \u00a0<\/p>\n<\/td>\n

          		\n

          T\u00ednh n\u0103ng A<\/p>\n<\/td>\n

          		\n

          T\u00ednh n\u0103ng B<\/p>\n<\/td>\n

          		\n

          T\u00ednh n\u0103ng C<\/p>\n<\/td>\n

          		\n

          T\u00ednh n\u0103ng D<\/p>\n<\/td>\n<\/tr>\n

          \n

          T\u00ednh n\u0103ng A<\/p>\n<\/td>\n

          		\n

          \u00a0<\/span><\/p>\n<\/td>\n

          		\n

          B<\/span><\/p>\n<\/td>\n

          		\n

          C<\/span><\/p>\n<\/td>\n

          		\n

          D<\/span><\/p>\n<\/td>\n<\/tr>\n

          \n

          T\u00ednh n\u0103ng B<\/p>\n<\/td>\n

          		\n

          \u00a0<\/span><\/p>\n<\/td>\n

          		\n

          \u00a0<\/span><\/p>\n<\/td>\n

          		\n

          C<\/span><\/p>\n<\/td>\n

          		\n

          B<\/span><\/p>\n<\/td>\n<\/tr>\n

          \n

          T\u00ednh n\u0103ng C<\/p>\n<\/td>\n

          		\n

          \u00a0<\/span><\/p>\n<\/td>\n

          		\n

          \u00a0<\/span><\/p>\n<\/td>\n

          		\n

          \u00a0<\/span><\/p>\n<\/td>\n

          		\n

          C<\/span><\/p>\n<\/td>\n<\/tr>\n

          \n

          T\u00ednh n\u0103ng D<\/p>\n<\/td>\n

          		\n

          \u00a0<\/span><\/p>\n<\/td>\n

          		\n

          \u00a0<\/span><\/p>\n<\/td>\n

          		\n

          \u00a0<\/span><\/p>\n<\/td>\n

          		\n

          \u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n

          \n

          \u0110\u1ebfm<\/p>\n<\/td>\n

          		\n

          0<\/span><\/p>\n<\/td>\n

          		\n

          2<\/span><\/p>\n<\/td>\n

          		\n

          3<\/span><\/p>\n<\/td>\n

          		\n

          1<\/span><\/p>\n<\/td>\n<\/tr>\n

          \n

          X\u1ebfp h\u1ea1ng<\/p>\n<\/td>\n

          		\n

          4<\/span><\/p>\n<\/td>\n

          		\n

          2<\/span><\/p>\n<\/td>\n

          		\n

          1<\/span><\/p>\n<\/td>\n

          		\n

          3<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

          \u00a0<\/span><\/p>\n

          T\u1ed5ng k\u1ebft<\/strong><\/span><\/h2>\n

          Kh\u00f4ng c\u00f3 ph\u01b0\u01a1ng ph\u00e1p n\u00e0o t\u1ed1t nh\u1ea5t \u0111\u1ec3 s\u1eed d\u1ee5ng trong vi\u1ec7c \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean c\u00e1c t\u00ednh n\u0103ng tr\u00ean m\u1ecdi d\u1ef1 \u00e1n. D\u00f9 s\u1eed d\u1ee5ng k\u1ef9 thu\u1eadt n\u00e0o, h\u00e3y c\u1ed1 g\u1eafng quan s\u00e1t xem c\u00f3 b\u1ea5t k\u1ef3 v\u1ea5n \u0111\u1ec1 n\u00e0o ph\u00e1t sinh trong qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean hay kh\u00f4ng, c\u00f3 th\u1ec3 l\u00e0 \u201cthi\u1ebfu s\u1ef1 tham gia c\u1ee7a c\u1ea3 nh\u00f3m\u201d ho\u1eb7c \u201cc\u00f3 qu\u00e1 nhi\u1ec1u m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean \u0111\u01b0\u1ee3c \u0111\u00e1nh h\u1ea1ng 1\u201d. M\u1ee5c ti\u00eau l\u00e0 \u0111\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c th\u1ee9 t\u1ef1 t\u01b0\u01a1ng \u0111\u1ed1i c\u1ee7a c\u00e1c t\u00ednh n\u0103ng\/y\u00eau c\u1ea7u v\u1edbi nhau, thay v\u00ec ch\u1ec9 \u0111\u01a1n gi\u1ea3n l\u00e0 g\u00e1n nh\u00e3n cho c\u00e1c danh m\u1ee5c. T\u1eeb \u0111\u00f3 ch\u00fang ta c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t danh s\u00e1ch linh ho\u1ea1t v\u00e0 c\u00f3 th\u1ec3 s\u1eafp x\u1ebfp l\u1ea1i khi c\u1ea7n thi\u1ebft. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p c\u00e1c nh\u00f3m Agile duy tr\u00ec s\u1ef1 nhanh nh\u1eb9n \u0111\u1ec3 mang l\u1ea1i nh\u1eefng t\u00ednh n\u0103ng c\u00f3 gi\u00e1 tr\u1ecb cao nh\u1ea5t cho kh\u00e1ch h\u00e0ng trong th\u1eddi gian v\u00e0 ng\u00e2n s\u00e1ch kh\u1ea3 d\u1ee5ng c\u1ee7a d\u1ef1 \u00e1n.<\/span><\/p>\n

          <\/p>\n

          \n
          \n

          Ki\u1ebfn th\u1ee9c t\u1ed5ng h\u1ee3p\u00a0b\u1edfi\u00a0Masterskills<\/strong>\u00a0(PMP<\/span><\/sup>, PMI-ACP<\/span><\/sup>, PMI-ATP Instructor, PSM II)\u00a0<\/span><\/p>\n

          References: PMI – ACP Exam Prep by Mike Griffin, Citoolkit<\/em><\/span><\/span><\/p>\n

          <\/p>\n<\/p>\n

          Product Backlog l\u00e0 g\u00ec? C\u00f3 quan h\u1ec7 nh\u01b0 th\u1ebf n\u00e0o v\u1edbi WBS<\/p>\n

          B\u1ea3n tuy\u00ean ng\u00f4n Agile – l\u1ecbch s\u1eed h\u00ecnh th\u00e0nh Agile<\/p>\n

          12 nguy\u00ean t\u1eafc c\u1ee7a Agile<\/p>\n

          Trong d\u1ef1 \u00e1n Agile, c\u00f4ng vi\u1ec7c \u01b0\u1edbc t\u00ednh c\u00f3 th\u1eadt s\u1ef1 c\u1ea7n thi\u1ebft?<\/p>\n

          <\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

          \u0110\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean d\u1ef1a tr\u00ean gi\u00e1 tr\u1ecb\u00a0 Vi\u1ec7c \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean l\u00e0 m\u1ed9t quy tr\u00ecnh n\u1ec1n t\u1ea3ng c\u1ee7a Agile. \u0110\u1ec3 hi\u1ec3u t\u1ea1i sao, h\u00e3y nh\u1edb l\u1ea1i nguy\u00ean t\u1eafc th\u1ee9 hai c\u1ee7a Agile cho ch\u00fang ta bi\u1ebft r\u1eb1ng c\u00e1c nh\u00f3m Agile ph\u1ea3i \u201cLu\u00f4n ch\u00e0o \u0111\u00f3n c\u00e1c thay \u0111\u1ed5i v\u1ec1 y\u00eau c\u1ea7u, ngay […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37484"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37484"}],"version-history":[{"count":4,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37484\/revisions"}],"predecessor-version":[{"id":69218,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37484\/revisions\/69218"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37484"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37484"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}