{"id":37533,"date":"2023-12-08T23:37:41","date_gmt":"2023-12-08T23:37:41","guid":{"rendered":"https:\/\/masterskills.org\/blog\/pdca-chu-trinh-cai-tien-lien-tuc.html"},"modified":"2023-12-24T21:47:13","modified_gmt":"2023-12-24T14:47:13","slug":"pdca-chu-trinh-cai-tien-lien-tuc","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/pdca-chu-trinh-cai-tien-lien-tuc.html","title":{"rendered":"PDCA &#8211; Chu tr\u00ecnh c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c"},"content":{"rendered":"<div class=\"article-body article-toc\">\n<p style=\"text-align: justify\">Vi\u1ec7c c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 ti\u00ean quy\u1ebft gi\u00fap doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1ed3n t\u1ea1i, duy tr\u00ec v\u00e0 c\u1ea1nh tranh trong b\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng hi\u1ec7n nay. V\u00e0 ch\u00fang ta kh\u00f4ng th\u1ec3 kh\u00f4ng nh\u1eafc \u0111\u1ebfn PDCA &#8211; m\u1ed9t trong nh\u1eefng chu tr\u00ecnh c\u1ea3i ti\u1ebfn d\u1ef1a tr\u00ean vi\u1ec7c \u0111\u1ec1 xu\u1ea5t thay \u0111\u1ed5i, th\u1ef1c hi\u1ec7n thay \u0111\u1ed5i, \u0111o l\u01b0\u1eddng k\u1ebft qu\u1ea3 v\u00e0 t\u00edch h\u1ee3p thay \u0111\u1ed5i tr\u00ean to\u00e0n b\u1ed9 h\u1ec7 th\u1ed1ng. \u0110\u1ec3 c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng PDCA m\u1ed9t c\u00e1ch tr\u01a1n tru nh\u1ea5t, mang l\u1ea1i hi\u1ec7u qu\u1ea3 nh\u1ea5t, ch\u00fang ta s\u1ebd c\u00f9ng nhau t\u00ecm hi\u1ec3u nguy\u00ean t\u1eafc ho\u1ea1t \u0111\u1ed9ng, t\u00e1c \u0111\u1ed9ng c\u1ee7a PDCA trong qu\u00e1 tr\u00ecnh tri\u1ec3n khai\u2026trong b\u00e0i vi\u1ebft b\u00ean d\u01b0\u1edbi \u0111\u00e2y!<\/p>\n<h2 style=\"text-align: justify\"><strong><\/strong><\/h2>\n<p style=\"text-align: justify\">PDCA (Plan &#8211; Do &#8211; Check &#8211; Act) &#8211; hay c\u00f2n g\u1ecdi l\u00e0 chu tr\u00ecnh PDCA &#8211; l\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn g\u1ed3m b\u1ed1n giai \u0111o\u1ea1n l\u1eb7p \u0111i l\u1eb7p l\u1ea1i \u0111\u1ec3 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c c\u00e1c quy tr\u00ecnh, s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 v\u00e0 \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1. N\u00f3 li\u00ean quan \u0111\u1ebfn vi\u1ec7c th\u1eed nghi\u1ec7m m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng c\u00e1c gi\u1ea3i ph\u00e1p kh\u1ea3 thi, \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 v\u00e0 th\u1ef1c hi\u1ec7n nh\u1eefng gi\u1ea3i ph\u00e1p \u0111\u00e3 cho th\u1ea5y hi\u1ec7u qu\u1ea3. PDCA d\u1ef1a tr\u00ean ph\u01b0\u01a1ng ph\u00e1p gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 khoa h\u1ecdc v\u00e0 \u0111\u01b0\u1ee3c ph\u1ed5 bi\u1ebfn b\u1edfi Ti\u1ebfn s\u0129 W. Edwards Deming, ng\u01b0\u1eddi \u0111\u01b0\u1ee3c coi l\u00e0 cha \u0111\u1ebb c\u1ee7a qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng hi\u1ec7n \u0111\u1ea1i.<\/p>\n<p><img decoding=\"async\" style=\"margin-left: auto;margin-right: auto\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/1_482d16c6f587400693064a21b6dc158c_grande-1.png\" title=\"1_482d16c6f587400693064a21b6dc158c_grande-1\"><\/p>\n<p style=\"text-align: justify\">Chu tr\u00ecnh PDCA cung c\u1ea5p m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn \u0111\u01a1n gi\u1ea3n v\u00e0 hi\u1ec7u qu\u1ea3 \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 v\u00e0 qu\u1ea3n l\u00fd s\u1ef1 thay \u0111\u1ed5i. N\u00f3 cho ph\u00e9p c\u00e1c doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n c\u00e1c gi\u1ea3 thuy\u1ebft v\u1ec1 nh\u1eefng g\u00ec c\u1ea7n thay \u0111\u1ed5i, ki\u1ec3m tra c\u00e1c gi\u1ea3 thuy\u1ebft n\u00e0y trong m\u1ed9t v\u00f2ng ph\u1ea3n h\u1ed3i li\u00ean t\u1ee5c, \u0111\u1ed3ng th\u1eddi thu \u0111\u01b0\u1ee3c ki\u1ebfn \u200b\u200bth\u1ee9c v\u00e0 b\u00e0i h\u1ecdc c\u00f3 gi\u00e1 tr\u1ecb. N\u00f3 th\u00fac \u0111\u1ea9y c\u00e1c c\u1ea3i ti\u1ebfn th\u1eed nghi\u1ec7m tr\u00ean quy m\u00f4 nh\u1ecf tr\u01b0\u1edbc khi c\u1eadp nh\u1eadt c\u00e1c quy tr\u00ecnh v\u00e0 ph\u01b0\u01a1ng ph\u00e1p l\u00e0m vi\u1ec7c trong to\u00e0n quy tr\u00ecnh. Chu tr\u00ecnh PDCA bao g\u1ed3m b\u1ed1n b\u01b0\u1edbc:<\/p>\n<ul style=\"text-align: justify\">\n<li><strong>Plan &#8211; L\u1eadp k\u1ebf ho\u1ea1ch:<\/strong> X\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1, thu th\u1eadp d\u1eef li\u1ec7u c\u00f3 li\u00ean quan v\u00e0 hi\u1ec3u nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a v\u1ea5n \u0111\u1ec1, ph\u00e1t tri\u1ec3n c\u00e1c gi\u1ea3 thuy\u1ebft v\u1ec1 v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 l\u00e0 g\u00ec v\u00e0 quy\u1ebft \u0111\u1ecbnh th\u1eed nghi\u1ec7m c\u00e1i n\u00e0o.<\/li>\n<li><strong>Do &#8211; Th\u1ef1c hi\u1ec7n: <\/strong>Ph\u00e1t tri\u1ec3n v\u00e0 th\u1ef1c hi\u1ec7n m\u1ed9t gi\u1ea3i ph\u00e1p; quy\u1ebft \u0111\u1ecbnh m\u1ed9t ph\u00e9p \u0111o \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a n\u00f3, th\u1eed nghi\u1ec7m gi\u1ea3i ph\u00e1p ti\u1ec1m n\u0103ng v\u00e0 \u0111o l\u01b0\u1eddng k\u1ebft qu\u1ea3.<\/li>\n<li><strong>Check &#8211; Ki\u1ec3m tra: <\/strong>X\u00e1c nh\u1eadn k\u1ebft qu\u1ea3 th\u00f4ng qua so s\u00e1nh d\u1eef li\u1ec7u tr\u01b0\u1edbc v\u00e0 sau. Nghi\u00ean c\u1ee9u k\u1ebft qu\u1ea3, \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 v\u00e0 quy\u1ebft \u0111\u1ecbnh xem gi\u1ea3 thuy\u1ebft c\u00f3 \u0111\u01b0\u1ee3c \u1ee7ng h\u1ed9 hay kh\u00f4ng.<\/li>\n<li><strong>Act &#8211; H\u00e0nh \u0111\u1ed9ng: <\/strong>Ghi l\u1ea1i k\u1ebft qu\u1ea3, tri\u1ec3n khai di\u1ec7n r\u1ed9ng tr\u00ean to\u00e0n b\u1ed9 quy tr\u00ecnh, th\u00f4ng b\u00e1o cho nh\u1eefng ng\u01b0\u1eddi kh\u00e1c v\u1ec1 nh\u1eefng thay \u0111\u1ed5i trong quy tr\u00ecnh v\u00e0 \u0111\u01b0a ra khuy\u1ebfn ngh\u1ecb cho c\u00e1c chu tr\u00ecnh PDCA trong t\u01b0\u01a1ng lai. Ngh\u0129a l\u00e0 n\u1ebfu gi\u1ea3i ph\u00e1p th\u00e0nh c\u00f4ng, ch\u00fang ta s\u1ebd th\u1ef1c hi\u1ec7n n\u00f3. N\u1ebfu kh\u00f4ng, ch\u00fang ta gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u00f2n t\u1ed3n \u0111\u1ecdng v\u00e0 l\u1eb7p l\u1ea1i chu tr\u00ecnh PDCA m\u1ed9t l\u1ea7n n\u1eefa.<\/li>\n<\/ul>\n<p style=\"text-align: justify\">\u00a0<em>Ch\u00fang ta s\u1ebd \u0111i s\u00e2u h\u01a1n v\u00e0o t\u1eebng b\u01b0\u1edbc trong b\u1ed1n b\u01b0\u1edbc n\u00e0y:<\/em><\/p>\n<h3 style=\"text-align: justify\"><strong><\/strong><strong><\/strong><\/h3>\n<p style=\"text-align: justify\">L\u1eadp k\u1ebf ho\u1ea1ch th\u1ef1c s\u1ef1 l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh g\u1ed3m ba b\u01b0\u1edbc: x\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1, ph\u00e2n t\u00edch v\u1ea5n \u0111\u1ec1 v\u00e0 ph\u00e1t tri\u1ec3n m\u1ed9t th\u1eed nghi\u1ec7m \u0111\u1ec3 ki\u1ec3m tra n\u00f3. M\u1ed9t s\u1ed1 \u0111i\u1ec1u c\u1ea7n xem x\u00e9t trong qu\u00e1 tr\u00ecnh n\u00e0y bao g\u1ed3m:<\/p>\n<ul style=\"text-align: justify\">\n<li><strong>Nh\u1eadn d\u1ea1ng v\u1ea5n \u0111\u1ec1<\/strong>\n<ul>\n<li>\u0110\u00e2y c\u00f3 ph\u1ea3i l\u00e0 v\u1ea5n \u0111\u1ec1 th\u00edch h\u1ee3p \u0111\u1ec3 gi\u1ea3i quy\u1ebft?<\/li>\n<li>V\u1ea5n \u0111\u1ec1 n\u00e0y c\u00f3 quan tr\u1ecdng v\u00e0 c\u00f3 t\u00e1c \u0111\u1ed9ng \u0111\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c kh\u00f4ng?<\/li>\n<li>V\u1ea5n \u0111\u1ec1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ai v\u00e0 t\u00e1c \u0111\u1ed9ng c\u1ee7a vi\u1ec7c gi\u1ea3i quy\u1ebft n\u00f3 l\u00e0 g\u00ec?<\/li>\n<\/ul>\n<\/li>\n<li><strong>Ph\u00e2n t\u00edch v\u1ea5n \u0111\u1ec1<\/strong>\n<ul>\n<li>Th\u00f4ng tin c\u1ea7n thi\u1ebft \u0111\u1ec3 hi\u1ec3u \u0111\u1ea7y \u0111\u1ee7 c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a n\u00f3 l\u00e0 g\u00ec?<\/li>\n<li>Ch\u00fang ta \u0111\u00e3 c\u00f3 d\u1eef li\u1ec7u n\u00e0o li\u00ean quan \u0111\u1ebfn v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0 c\u1ea7n thu th\u1eadp d\u1eef li\u1ec7u g\u00ec?<\/li>\n<li>Ai n\u00ean tham gia v\u00e0 \u0111\u01b0\u1ee3c h\u1ecfi \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ea5n \u0111\u1ec1?<\/li>\n<li>Sau khi hi\u1ec3u r\u00f5 v\u1ea5n \u0111\u1ec1, vi\u1ec7c gi\u1ea3i quy\u1ebft n\u00f3 c\u00f3 kh\u1ea3 thi kh\u00f4ng? Gi\u1ea3i ph\u00e1p c\u00f3 kinh t\u1ebf v\u00e0 thi\u1ebft th\u1ef1c kh\u00f4ng?<\/li>\n<\/ul>\n<\/li>\n<li><strong>Ph\u00e1t tri\u1ec3n m\u1ed9t th\u1eed nghi\u1ec7m<\/strong>\n<ul>\n<li>M\u1ed9t s\u1ed1 gi\u1ea3i ph\u00e1p kh\u1ea3 thi l\u00e0 g\u00ec?<\/li>\n<li>Ai s\u1ebd tham gia v\u00e0o qu\u00e1 tr\u00ecnh n\u00e0y v\u00e0 ai s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 n\u00f3?<\/li>\n<li>K\u1ebft qu\u1ea3 mong \u0111\u1ee3i c\u1ee7a th\u1eed nghi\u1ec7m l\u00e0 g\u00ec v\u00e0 l\u00e0m th\u1ebf n\u00e0o ch\u00fang ta c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t?<\/li>\n<li>C\u00e1c ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft \u0111\u1ec3 ch\u1ea1y m\u1ed9t th\u1eed nghi\u1ec7m quy m\u00f4 nh\u1ecf l\u00e0 g\u00ec?<\/li>\n<li>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 k\u1ebft qu\u1ea3 t\u1eeb th\u1eed nghi\u1ec7m quy m\u00f4 nh\u1ecf chuy\u1ec3n sang vi\u1ec7c tri\u1ec3n khai ch\u00ednh th\u1ee9c?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 style=\"text-align: justify\"><strong><\/strong><strong><\/strong><\/h3>\n<p style=\"text-align: justify\">Giai \u0111o\u1ea1n th\u1ef1c hi\u1ec7n l\u00e0 n\u01a1i ch\u00fang ta th\u1ef1c hi\u1ec7n c\u00e1c gi\u1ea3i ph\u00e1p ho\u1eb7c thay \u0111\u1ed5i \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t. T\u1ed1t nh\u1ea5t, ch\u00fang ta n\u00ean \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u00ean quy m\u00f4 nh\u1ecf. C\u00e1c th\u1eed nghi\u1ec7m quy m\u00f4 nh\u1ecf cho ph\u00e9p ch\u00fang ta h\u1ecdc h\u1ecfi nhanh ch\u00f3ng, \u0111i\u1ec1u ch\u1ec9nh khi c\u1ea7n thi\u1ebft v\u00e0 th\u01b0\u1eddng \u00edt t\u1ed1n k\u00e9m h\u01a1n \u0111\u1ec3 th\u1ef1c hi\u1ec7n. Ch\u00fang ta c\u0169ng c\u1ea7n ph\u1ea3i \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t v\u00e0 thu th\u1eadp d\u1eef li\u1ec7u c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 sau n\u00e0y.<\/p>\n<\/p>\n<h3 style=\"text-align: justify\"><strong><\/strong><strong><\/strong><\/h3>\n<p style=\"text-align: justify\">Trong giai \u0111o\u1ea1n n\u00e0y, h\u00e3y xem l\u1ea1i th\u1eed nghi\u1ec7m, ph\u00e2n t\u00edch k\u1ebft qu\u1ea3 v\u00e0 x\u00e1c \u0111\u1ecbnh nh\u1eefng g\u00ec \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c. H\u00e3y xem x\u00e9t c\u00e1c c\u00e2u h\u1ecfi sau:<\/p>\n<ul style=\"text-align: justify\">\n<li>Vi\u1ec7c th\u1ef1c hi\u1ec7n thay \u0111\u1ed5i c\u00f3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 mong mu\u1ed1n kh\u00f4ng?<\/li>\n<li>\u0110i\u1ec1u g\u00ec \u0111\u00e3 kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng?<\/li>\n<li>\u0110i\u1ec1u g\u00ec \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c t\u1eeb vi\u1ec7c th\u1ef1c hi\u1ec7n?<\/li>\n<li>C\u00f3 \u0111\u1ee7 d\u1eef li\u1ec7u \u0111\u1ec3 cho th\u1ea5y r\u1eb1ng thay \u0111\u1ed5i c\u00f3 hi\u1ec7u qu\u1ea3 kh\u00f4ng?<\/li>\n<li>C\u00f3 c\u1ea7n ch\u1ea1y th\u1eed nghi\u1ec7m kh\u00e1c kh\u00f4ng?<\/li>\n<li>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1eed nghi\u1ec7m quy m\u00f4 nh\u1ecf c\u00f3 th\u1ec3 tri\u1ec3n khai ch\u00ednh th\u1ee9c?<\/li>\n<li>Gi\u1ea3i ph\u00e1p \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t c\u00f3 c\u00f2n kh\u1ea3 thi v\u00e0 th\u1ef1c t\u1ebf kh\u00f4ng?<\/li>\n<\/ul>\n<h3 style=\"text-align: justify\"><strong><\/strong><strong><\/strong><\/h3>\n<p style=\"text-align: justify\">Trong giai \u0111o\u1ea1n n\u00e0y, vi\u1ec7c tri\u1ec3n khai di\u1ec7n r\u1ed9ng tr\u00ean to\u00e0n b\u1ed9 quy tr\u00ecnh d\u1ef1a tr\u00ean nh\u1eefng g\u00ec ch\u00fang ta \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c trong qu\u00e1 tr\u00ecnh th\u1eed nghi\u1ec7m. N\u1ebfu thay \u0111\u1ed5i kh\u00f4ng hi\u1ec7u qu\u1ea3, ch\u00fang ta s\u1ebd th\u1ef1c hi\u1ec7n l\u1ea1i chu k\u1ef3 v\u1edbi m\u1ed9t k\u1ebf ho\u1ea1ch kh\u00e1c. N\u1ebfu k\u1ebf ho\u1ea1ch hi\u1ec7u qu\u1ea3, ch\u00fang ta s\u1ebd c\u1ea7n ph\u1ea3i chu\u1ea9n h\u00f3a quy tr\u00ecnh v\u00e0 tri\u1ec3n khai n\u00f3 trong to\u00e0n doanh nghi\u1ec7p. S\u1eed d\u1ee5ng nh\u1eefng g\u00ec \u0111\u00e3 h\u1ecdc \u0111\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch c\u1ea3i ti\u1ebfn m\u1edbi v\u00e0 b\u1eaft \u0111\u1ea7u l\u1ea1i chu tr\u00ecnh. Trong giai \u0111o\u1ea1n n\u00e0y c\u1ee7a chu tr\u00ecnh PDCA, n\u00ean tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi sau:<\/p>\n<ul style=\"text-align: justify\">\n<li>Nh\u1eefng ngu\u1ed3n l\u1ef1c n\u00e0o c\u1ea7n thi\u1ebft \u0111\u1ec3 tri\u1ec3n khai gi\u1ea3i ph\u00e1p tr\u00ean to\u00e0n c\u00f4ng ty?<\/li>\n<li>C\u00f3 c\u1ea7n thi\u1ebft training \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u1ea7y \u0111\u1ee7 c\u1ea3i ti\u1ebfn?<\/li>\n<li>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 s\u1ef1 thay \u0111\u1ed5i \u0111\u01b0\u1ee3c duy tr\u00ec l\u00e2u d\u00e0i?<\/li>\n<li>L\u00e0m th\u1ebf n\u00e0o ch\u00fang ta c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng v\u00e0 gi\u00e1m s\u00e1t t\u00e1c \u0111\u1ed9ng c\u1ee7a gi\u1ea3i ph\u00e1p?<\/li>\n<li>M\u1ed9t s\u1ed1 l\u0129nh v\u1ef1c c\u1ea3i ti\u1ebfn kh\u00e1c l\u00e0 g\u00ec?<\/li>\n<li>L\u00e0m th\u1ebf n\u00e0o ch\u00fang ta c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng nh\u1eefng g\u00ec ch\u00fang ta \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c trong th\u1eed nghi\u1ec7m n\u00e0y \u0111\u1ec3 t\u1ea1o ra c\u00e1c th\u1eed nghi\u1ec7m kh\u00e1c?<\/li>\n<\/ul>\n<p style=\"text-align: justify\">\u00a0<\/p>\n<h2><strong><\/strong><\/h2>\n<ul style=\"text-align: justify\">\n<li>Khi b\u1eaft \u0111\u1ea7u m\u1ed9t d\u1ef1 \u00e1n c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi.<\/li>\n<li>Khi th\u1ef1c hi\u1ec7n thay \u0111\u1ed5i.<\/li>\n<li>Khi c\u1ea3i ti\u1ebfn ho\u1eb7c ph\u00e1t tri\u1ec3n m\u1ed9t thi\u1ebft k\u1ebf m\u1edbi cho m\u1ed9t quy tr\u00ecnh ho\u1eb7c d\u1ecbch v\u1ee5.<\/li>\n<li>L\u00e0 m\u1ed9t m\u00f4 h\u00ecnh \u0111\u1ec3 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c.<\/li>\n<li>Khi l\u1eadp k\u1ebf ho\u1ea1ch thu th\u1eadp d\u1eef li\u1ec7u \u0111\u1ec3 x\u00e1c minh v\u00e0 \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 \u01b0u ti\u00ean cho c\u00e1c v\u1ea5n \u0111\u1ec1 ho\u1eb7c nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5.<\/li>\n<li>\u0110i\u1ec1u quan tr\u1ecdng l\u00e0 ch\u00fang ta ph\u1ea3i bi\u1ebft ch\u00fang ta mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c g\u00ec, s\u1ebd \u0111o l\u01b0\u1eddng s\u1ef1 c\u1ea3i thi\u1ec7n nh\u01b0 th\u1ebf n\u00e0o v\u00e0 r\u00f5 r\u00e0ng v\u1ec1 \u00fd t\u01b0\u1edfng \u0111\u01b0\u1ee3c ki\u1ec3m tra.<\/li>\n<\/ul>\n<h2 style=\"text-align: justify\"><strong><\/strong><\/h2>\n<p style=\"text-align: justify\">Quy tr\u00ecnh PDCA h\u1ed7 tr\u1ee3 c\u1ea3 c\u00e1c nguy\u00ean t\u1eafc v\u00e0 th\u1ef1c h\u00e0nh c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c c\u00f9ng Kaizen. Kaizen t\u1eadp trung v\u00e0o vi\u1ec7c \u00e1p d\u1ee5ng nh\u1eefng thay \u0111\u1ed5i nh\u1ecf h\u00e0ng ng\u00e0y d\u1eabn \u0111\u1ebfn nh\u1eefng c\u1ea3i ti\u1ebfn l\u1edbn theo th\u1eddi gian. Chu tr\u00ecnh PDCA cung c\u1ea5p m\u1ed9t khu\u00f4n kh\u1ed5 v\u00e0 c\u1ea5u tr\u00fac \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c c\u01a1 h\u1ed9i c\u1ea3i ti\u1ebfn v\u00e0 \u0111\u00e1nh gi\u00e1 ch\u00fang m\u1ed9t c\u00e1ch kh\u00e1ch quan.<\/p>\n<p style=\"text-align: justify\">\u00a0<\/p>\n<\/p>\n<p style=\"text-align: justify\">S\u1eed d\u1ee5ng PDCA, m\u1ed9t t\u1ed5 ch\u1ee9c \u0111\u1ec1 cao vi\u1ec7c c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c c\u00f3 th\u1ec3 t\u1ea1o ra v\u0103n h\u00f3a k\u1ebft h\u1ee3p gi\u1eefa 2 th\u00e1i c\u1ef1c \u0111\u00f3 l\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 t\u01b0 duy ph\u1ea3n bi\u1ec7n v\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 t\u01b0 duy gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. C\u00e1c \u00fd t\u01b0\u1edfng c\u1ea3i ti\u1ebfn c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ki\u1ec3m tra nghi\u00eam ng\u1eb7t \u1edf quy m\u00f4 nh\u1ecf. S\u1eed d\u1ee5ng d\u1eef li\u1ec7u, nh\u00f3m c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh gi\u1ea3i ph\u00e1p v\u00e0 \u0111\u00e1nh gi\u00e1 l\u1ea1i gi\u1ea3i ph\u00e1p. Sau khi m\u1ed9t \u00fd t\u01b0\u1edfng \u0111\u01b0\u1ee3c ch\u1ee9ng minh l\u00e0 c\u00f3 hi\u1ec7u qu\u1ea3, n\u00f3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ti\u00eau chu\u1ea9n h\u00f3a v\u00e0 th\u1ef1c hi\u1ec7n tr\u00ean to\u00e0n c\u00f4ng ty. Qu\u00e1 tr\u00ecnh l\u1eb7p \u0111i l\u1eb7p l\u1ea1i c\u1ee7a chu tr\u00ecnh PDCA cho ph\u00e9p c\u00e1c \u00fd t\u01b0\u1edfng li\u00ean t\u1ee5c \u0111\u01b0\u1ee3c ki\u1ec3m tra, th\u00fac \u0111\u1ea9y c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c v\u00e0 v\u0103n h\u00f3a h\u1ecdc h\u1ecfi li\u00ean t\u1ee5c.<\/p>\n<h2 style=\"text-align: justify\"><strong><\/strong><\/h2>\n<p style=\"text-align: justify\">Chu tr\u00ecnh PDCA l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 h\u1eefu \u00edch c\u00f3 th\u1ec3 gi\u00fap m\u1ed9t nh\u00f3m\/t\u1ed5 ch\u1ee9c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 hi\u1ec7u qu\u1ea3 h\u01a1n nhi\u1ec1u. PDCA c\u00f3 m\u1ed9t s\u1ed1 \u01b0u \u0111i\u1ec3m \u0111\u00e1ng k\u1ec3:<\/p>\n<ul style=\"text-align: justify\">\n<li>N\u00f3 k\u00edch th\u00edch s\u1ef1 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c c\u1ee7a s\u1ea3n ph\u1ea9m, con ng\u01b0\u1eddi v\u00e0 quy tr\u00ecnh.<\/li>\n<li>N\u00f3 cho ph\u00e9p nh\u00f3m\/t\u1ed5 ch\u1ee9c th\u1eed nghi\u1ec7m c\u00e1c gi\u1ea3i ph\u00e1p kh\u1ea3 thi \u1edf quy m\u00f4 nh\u1ecf v\u00e0 trong m\u00f4i tr\u01b0\u1eddng \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t.<\/li>\n<li>N\u00f3 ng\u0103n ch\u1eb7n s\u1ef1 t\u00e1i di\u1ec5n nh\u1eefng sai s\u00f3t qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c.<\/li>\n<li>&#8230;<\/li>\n<\/ul>\n<p style=\"text-align: justify\">V\u00ec v\u1eady, ch\u00fang ta n\u00ean khuy\u1ebfn kh\u00edch vi\u1ec7c \u00e1p d\u1ee5ng chu tr\u00ecnh PDCA v\u00e0o qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c, gi\u00fap gia t\u0103ng l\u1ee3i th\u1ebf c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng v\u1ec1 m\u1eb7t c\u00f4ng ngh\u1ec7, s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t.\u00a0<\/p>\n<hr>\n<p style=\"text-align: justify\"><strong>Ki\u1ebfn th\u1ee9c t\u1ed5ng h\u1ee3p b\u1edfi\u00a0Masterskills<\/strong>\u00a0(PMP<sup><\/sup>, PMI-ACP<sup><\/sup>, PMI-ATP Instructor)<\/p>\n<p style=\"text-align: justify\"><span style=\"background-color: #ffffff;color: #999999\">References:<\/span><strong><em>\u00a0<\/em><\/strong><span style=\"color: #ff0000\">theleanway.net,\u00a0online.visual-paradigm.com,\u00a0kanbanize.com<\/span><\/p>\n<p style=\"text-align: justify\">\u00a0<\/p>\n<\/p>\n<p class=\"p3\">\n<p class=\"p3\">B\u1ea3n tuy\u00ean ng\u00f4n Agile &#8211; l\u1ecbch s\u1eed h\u00ecnh th\u00e0nh Agile<\/p>\n<p class=\"p1\">12 nguy\u00ean t\u1eafc c\u1ee7a Agile<\/p>\n<p class=\"p3\">Trong d\u1ef1 \u00e1n Agile, c\u00f4ng vi\u1ec7c \u01b0\u1edbc t\u00ednh c\u00f3 th\u1eadt s\u1ef1 c\u1ea7n thi\u1ebft?<\/p>\n<p class=\"p2\">Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n v\u1edbi Scrum<\/p>\n<p class=\"p1\">Scrum of Scrums<\/p>\n<p class=\"p1\">Kanban &#8211; ph\u01b0\u01a1ng ph\u00e1p gi\u00fap c\u1ea3i ti\u1ebfn quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a d\u1ef1 \u00e1n<\/p>\n<p class=\"p1\">Lean &#8211; Tinh g\u1ecdn h\u00f3a quy tr\u00ecnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3<\/p>\n<p class=\"p1\">H\u01b0\u1edbng D\u1eabn Scrum  &#8211; The Scrum Guide <\/p>\n<p class=\"p3\">M\u1ed9t s\u1ed1 c\u00e1ch ch\u1ea1y Daily scrum hi\u1ec7u qu\u1ea3<\/p>\n<p class=\"p3\">\u00a0<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Vi\u1ec7c c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 ti\u00ean quy\u1ebft gi\u00fap doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1ed3n t\u1ea1i, duy tr\u00ec v\u00e0 c\u1ea1nh tranh trong b\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng hi\u1ec7n nay. V\u00e0 ch\u00fang ta kh\u00f4ng th\u1ec3 kh\u00f4ng nh\u1eafc \u0111\u1ebfn PDCA &#8211; m\u1ed9t trong nh\u1eefng chu tr\u00ecnh c\u1ea3i ti\u1ebfn d\u1ef1a tr\u00ean vi\u1ec7c \u0111\u1ec1 xu\u1ea5t thay [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37533"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37533"}],"version-history":[{"count":6,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37533\/revisions"}],"predecessor-version":[{"id":69254,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37533\/revisions\/69254"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37533"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37533"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}