{"id":37579,"date":"2023-12-08T23:38:26","date_gmt":"2023-12-08T23:38:26","guid":{"rendered":"https:\/\/masterskills.org\/blog\/moi-kien-thuc-ve-pmi-acp.html"},"modified":"2023-12-10T05:43:49","modified_gmt":"2023-12-10T05:43:49","slug":"moi-kien-thuc-ve-pmi-acp","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/moi-kien-thuc-ve-pmi-acp.html","title":{"rendered":"M\u1eccI KI\u1ebeN TH\u1ee8C V\u1ec0 PMI-ACP"},"content":{"rendered":"
\n

Session 1: Agile Principles and Mindset<\/strong><\/span><\/h2>\n
    \n
  • Agile frameworks and terminology<\/li>\n
  • Agile Manifesto\n
      \n
    • 4 values<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
        \n
      1. Individuals and interactions<\/strong> over processes and tools\u00a0<\/li>\n
      2. Working software<\/strong> over comprehensive documentation<\/li>\n
      3. Customer collaboration<\/strong> over contract negotiation<\/li>\n
      4. Responding to change<\/strong> over following a plan<\/li>\n<\/ol>\n

        => If you don\u2019t follow the four Agile Manifesto values \u201cI<\/strong>t W<\/strong>ill C<\/strong>reate R<\/strong>isks\u201d<\/p>\n

          \n
        • \n
            \n
          • 12 principles<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
              \n
            1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. [Customer Satisfaction]<\/em><\/strong><\/li>\n
            2. Welcome changing requirements, even late in development. Agile processes harness change for the customer\u2019s competitive advantage. [Welcome Changes]<\/em><\/strong><\/li>\n
            3. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale. [Frequently Delivery]<\/em><\/strong><\/li>\n
            4. Business people and developers must work together daily throughout the project. [Collocated Teams] _ [work with business]<\/em><\/strong><\/li>\n
            5. Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done. [Motivated Individuals]<\/em><\/strong><\/li>\n
            6. The most efficient and effective method of conveying information to and within a development team is face-to-face conversation. [Face-to-face Contact]<\/em><\/strong><\/li>\n
            7. Working software is the primary measure of progress. [Working Software]<\/em><\/strong><\/li>\n
            8. Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant Masterskills indefinitely. [Constant Masterskills]<\/em><\/strong><\/li>\n
            9. Continuous attention to technical excMasterskillsnce and good design enhances agility. [Continuous Attention]<\/em><\/strong><\/li>\n
            10. Simplicity \u2014 the art of maximizing the amount of work not done \u2014 is essential. [Simplicity]<\/em><\/strong><\/li>\n
            11. The best architectures, requirements, and designs emerge from self-organizing teams. [Self-Organization]<\/em><\/strong><\/li>\n
            12. At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly. [Regular Reflection]<\/em><\/strong><\/li>\n<\/ol>\n

              \u00a0<\/p>\n

                \n
              • Agile methods and approaches:\u00a0\n
                  \n
                • Scrum, XP, Kanban, FDD, DSDM, Agile UP<\/li>\n
                • Scaled Approach: Lean, Scrum of Scrums, LeSS, Disciplined Agile, SAFe, Crystal Methods<\/li>\n<\/ul>\n<\/li>\n
                • Agile process overview<\/li>\n
                • Kanban\n
                    \n
                  • Five principles:\u00a0\n
                      \n
                    1. Visualize the workflow,\u00a0<\/li>\n
                    2. Limit WIP (work in progress),\u00a0<\/li>\n
                    3. Manage flow,\u00a0<\/li>\n
                    4. Make process policies explicit,\u00a0<\/li>\n
                    5. Improve collaboratively<\/li>\n<\/ol>\n<\/li>\n
                    6. Pull system: move work through the development process, When it completes an item of work, it triggers a \u201cpull\u201d to bring in the next item they will work on.<\/li>\n
                    7. WIP limits: Capping the number of items that can be in a given state of progress. Once the limit at the top of a column is reached, no new items may be moved into that column until another item is moved out.<\/li>\n<\/ul>\n<\/li>\n
                    8. Leadership practices and principles\n
                        \n
                      • Management vs. leadership: We can best amplify team productivity through a combination of management and leadership.\n
                          \n
                        1. Tasks\/things vs People<\/li>\n
                        2. Control vs Empowerment<\/li>\n
                        3. Efficiency vs Effectiveness<\/li>\n
                        4. Doing things right vs Doing the right things<\/li>\n
                        5. Speed vs Direction<\/li>\n
                        6. Practices vs principles<\/li>\n
                        7. Command vs CommMasterskillstion<\/li>\n<\/ol>\n<\/li>\n
                        8. Servant leadership (4 duties):\n
                            \n
                          1. Shield the team from interruptions<\/li>\n
                          2. Remove impediments to progress<\/li>\n
                          3. CommMasterskillste (and re-commMasterskillste) the project vision<\/li>\n
                          4. Carry Food and water<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<\/li>\n
                          5. Lean\n
                              \n
                            • 7 Core concepts:\n
                                \n
                              1. Eliminate waste<\/li>\n
                              2. Empower the team<\/li>\n
                              3. Deliver fast<\/li>\n
                              4. Optimize the whole<\/li>\n
                              5. Build quality in<\/li>\n
                              6. Defer decisions<\/li>\n
                              7. Amplify learning<\/li>\n<\/ol>\n<\/li>\n
                              8. 7 wastes\n
                                  \n
                                1. Partially done work<\/li>\n
                                2. Extra processes<\/li>\n
                                3. Extra features<\/li>\n
                                4. Task switching<\/li>\n
                                5. Waiting<\/li>\n
                                6. Motion<\/li>\n
                                7. Defects<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<\/li>\n
                                8. Scrum\u00a0\n
                                    \n
                                  • 3 Pillars:\n
                                      \n
                                    1. Transparency<\/li>\n
                                    2. Inspection<\/li>\n
                                    3. Adaptation<\/li>\n<\/ol>\n<\/li>\n
                                    4. Values\n
                                        \n
                                      1. Openness<\/li>\n
                                      2. Respect<\/li>\n
                                      3. Courage<\/li>\n
                                      4. Focus<\/li>\n
                                      5. Commitment<\/li>\n<\/ol>\n<\/li>\n
                                      6. Activities\n
                                          \n
                                        1. Backlog Refinement<\/li>\n
                                        2. Sprint Planning Meeting<\/li>\n
                                        3. Daily Scrum<\/li>\n
                                        4. Sprint Review<\/li>\n
                                        5. Sprint Retrospective<\/li>\n<\/ol>\n<\/li>\n
                                        6. Artifacts\u00a0\n
                                            \n
                                          1. Product Increment<\/li>\n
                                          2. Product Backlog<\/li>\n
                                          3. Sprint Backlog<\/li>\n<\/ol>\n<\/li>\n
                                          4. Team roles\n
                                              \n
                                            1. Development Team<\/li>\n
                                            2. Product Owner<\/li>\n
                                            3. Scrum Master<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<\/li>\n
                                            4. XP\n
                                                \n
                                              • Core practices\u00a0\n
                                                  \n
                                                1. Whole Team<\/li>\n
                                                2. Planning Games<\/li>\n
                                                3. Small Releases<\/li>\n
                                                4. Customer Tests<\/li>\n
                                                5. Collective Code Ownership<\/li>\n
                                                6. Code Standards<\/li>\n
                                                7. Sustainable Masterskills<\/li>\n
                                                8. Metaphor<\/li>\n
                                                9. Continuous Integration<\/li>\n
                                                10. Test-Driven Development<\/li>\n
                                                11. Refactoring<\/li>\n
                                                12. Simple Design<\/li>\n
                                                13. Pair Programming<\/li>\n<\/ol>\n<\/li>\n
                                                14. Core values\u00a0\n
                                                    \n
                                                  1. Simplicity<\/li>\n
                                                  2. CommMasterskillstion<\/li>\n
                                                  3. Feedback<\/li>\n
                                                  4. Courage<\/li>\n
                                                  5. Respect<\/li>\n<\/ol>\n<\/li>\n
                                                  6. Team roles\n
                                                      \n
                                                    1. Coach<\/li>\n
                                                    2. Customer<\/li>\n
                                                    3. Programmers<\/li>\n
                                                    4. Testers<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n

                                                      \u00a0<\/p>\n

                                                      Session 2: Value-Driven Delivery<\/strong><\/span><\/h2>\n
                                                        \n
                                                      • Agile contracting\n
                                                          \n
                                                        • Multi-tiered structure<\/li>\n
                                                        • Emphasize value delivered<\/li>\n
                                                        • Not-to-exceed time and materials<\/li>\n
                                                        • Dynamic scope option<\/li>\n
                                                        • Team augmentation<\/li>\n
                                                        • Favor full-service suppliers<\/li>\n
                                                        • Fixed-price increments.<\/li>\n
                                                        • DSDM Contract<\/li>\n
                                                        • Money for Nothing and Change for Free<\/li>\n
                                                        • Graduated Fixed-Price Contract<\/li>\n
                                                        • Fixed-Price Work Packages<\/li>\n
                                                        • Customized Contracts<\/li>\n<\/ul>\n<\/li>\n
                                                        • Agile project accounting principles\u00a0<\/li>\n
                                                        • Agile risk management:\n
                                                            \n
                                                          • Risk-adjusted backlog\u00a0<\/li>\n
                                                          • Risk burndown charts<\/li>\n<\/ul>\n<\/li>\n
                                                          • Agile tooling: Low-Tech, High-Touch Tools<\/li>\n
                                                          • Compliance\/regulatory compliance: is one instance of where \u201cjust because<\/strong>\u201d comes into play.\n
                                                              \n
                                                            • Doing the compliance work \u201cas you go\u201d<\/strong><\/li>\n
                                                            • Doing the compliance work after product development<\/strong><\/li>\n
                                                            • Hybrid approach<\/strong><\/li>\n<\/ul>\n<\/li>\n
                                                            • Cumulative flow diagrams (CFDs): tracking <\/strong>and forecasting <\/strong>the delivery of value<\/strong>.<\/li>\n
                                                            • Little\u2019s Law: The more WIP and the longer cycle times we have on the project, the higher the amount of potential scrap.<\/li>\n
                                                            • Customer-valued prioritization: working on the items that yield the highest value to the customer first<\/strong>.\u00a0<\/li>\n
                                                            • Earned value management (EVM) for agile projects\n
                                                                \n
                                                              • Projected progress, Planned value (PV), Planned features<\/li>\n
                                                              • Scope built, Earned value (EV), Completed features<\/li>\n
                                                              • Planned cost, Projected spending<\/li>\n
                                                              • Actual cost (AC), Actual spending<\/li>\n
                                                              • Schedule variance (SV) = EV – PV<\/li>\n
                                                              • Cost variance (CV) = EV – AC<\/li>\n
                                                              • SPI = Completed features \/ Planned features<\/li>\n
                                                              • CPI = Earned value \/ Actual cost<\/li>\n<\/ul>\n<\/li>\n
                                                              • Frequent verification and validation: Agile uses regular testing, checkpoints, and reviews to address problems before they get bigger.\n
                                                                  \n
                                                                • Gulf of evaluation: What one person describes is often very different from how the listener interprets it.<\/li>\n
                                                                • Pair programming<\/li>\n
                                                                • Unit test<\/li>\n
                                                                • Customer collaboration<\/li>\n
                                                                • Stand-up meetings<\/li>\n
                                                                • Acceptance test<\/li>\n
                                                                • Iteration demo<\/li>\n
                                                                • Release<\/li>\n<\/ul>\n<\/li>\n
                                                                • Incremental delivery: deliver the \u201cplain-vanilla\u201d version to get an early return on investment.<\/li>\n
                                                                • Managing with agile KPIs:\n
                                                                    \n
                                                                  • Rate of progress.<\/li>\n
                                                                  • Remaining work.<\/li>\n
                                                                  • Likely completion date.<\/li>\n
                                                                  • Likely costs remaining.<\/li>\n<\/ul>\n<\/li>\n
                                                                  • Minimal viable product (MVP): package of functionality that is complete enough to be useful to the users or the market<\/strong>, yet still small enough that it does not represent the entire project<\/strong>.<\/li>\n
                                                                  • Minimal marketable feature (MMF)\u00a0<\/li>\n
                                                                  • Prioritization schemes\u00a0\n
                                                                      \n
                                                                    • Simple Schemes: \u201cPriority 1,\u201d \u201c Priority 2,\u201d \u201c Priority 3,\u201d. \u201c high,\u201d \u201cmedium,\u201d and \u201c low\u201d<\/li>\n
                                                                    • Kano analysis: Delighters\/exciters, Satisfiers, Dissatisfiers, Indifferent<\/li>\n
                                                                    • MoSCoW: M<\/strong>ust have, S<\/strong>hould have, C<\/strong>ould have, W<\/strong>ould like to have<\/li>\n
                                                                    • Monopoly Money: distribute funds <\/strong>amongst the system features, prioritizing business features<\/strong>.<\/li>\n
                                                                    • 100-Point Method: each stakeholder is given 100 points, distribute the 100 points in any way.<\/li>\n
                                                                    • Dot Voting or Multi-Voting: Each stakeholder is limited to a total of dots<\/strong> to distribute as they wish.<\/li>\n
                                                                    • Requirements Prioritization Model:\u00a0 the benefit<\/strong>, penalty<\/strong>, cost<\/strong>, and risk <\/strong>of every proposed feature is rated on a relative scale of 1 (lowest) to 9 (highest)<\/strong>.<\/li>\n<\/ul>\n<\/li>\n
                                                                    • Relative prioritization\/ranking: A single prioritized list of work-to-be-done.<\/li>\n
                                                                    • ROI\/NPV\/IRR\n
                                                                        \n
                                                                      • Return on Investment (ROI): measures the profitability of an investment by calculating the ratio of the benefits received from the investment to the money invested in it.<\/li>\n
                                                                      • Present Value: Present value is a way of calculating the value of a future amount in today’s terms, given an assumed interest rate and inflation rate.<\/li>\n
                                                                      • Net Present Value (NPV): The present value of a revenue stream (income minus costs) over a series of time periods.<\/li>\n
                                                                      • Internal Rate of Return (IRR): The discount rate at which the project inflows (revenues) and project outflows (costs) are equal.<\/li>\n<\/ul>\n<\/li>\n
                                                                      • Software development practices\u00a0\n
                                                                          \n
                                                                        • Continuous Integration: developers to frequently incorporate new and changed code into their project code repository.\u00a0<\/li>\n
                                                                        • Exploratory testing: find edge cases, system boundaries, and unanticipated behavior<\/li>\n
                                                                        • Usability testing: observing users as they interact with the system for the first time.<\/li>\n
                                                                        • Red, Green, Refactor: The process of writing a test that initially fails, adding code until the test passes, and then refactoring the code.<\/li>\n
                                                                        • TDD\/TFD: Tests should be written before the code is written.<\/li>\n
                                                                        • ATDD: Moves the testing focus from the code to the business requirement.<\/li>\n<\/ul>\n<\/li>\n
                                                                        • Task\/Kanban boards: a whiteboard with columns that show various stages of work.<\/li>\n
                                                                        • Value-driven delivery: One of the key ways agile teams try to maximize value is by delivering value early.\u00a0<\/li>\n
                                                                        • Work in progress (WIP): work that has been started but has not yet been completed.\u00a0\n
                                                                            \n
                                                                          • WIP consumes investment capital and delivers no return<\/strong> on the investment<\/strong><\/li>\n
                                                                          • WIP hides bottlenecks<\/strong> in processes<\/li>\n
                                                                          • WIP represents risk in the form of potential rework<\/strong><\/li>\n<\/ul>\n<\/li>\n
                                                                          • WIP limits: restrict the amount of work in the system<\/strong> and help ensure that WIP limits are not exceeded<\/strong>.\n
                                                                              \n
                                                                            • Identify bottlenecks and Remove bottlenecks<\/li>\n
                                                                            • Reduce the risks of tied-up capital, rework, and waste<\/li>\n
                                                                            • Optimize throughput of work, not to optimize resource utilization.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                                                                              \u00a0<\/p>\n

                                                                              Session 3: Stakeholder Engagement<\/strong><\/span><\/h2>\n
                                                                                \n
                                                                              • Active listening\u00a0<\/li>\n
                                                                              • Agile chartering\u00a0<\/li>\n
                                                                              • Agile modeling\u00a0<\/li>\n
                                                                              • Assessing and incorporating community and stakeholder values\u00a0<\/li>\n
                                                                              • Brainstorming Collaboration\n
                                                                                  \n
                                                                                • Collaboration games\u00a0<\/li>\n<\/ul>\n<\/li>\n
                                                                                • CommMasterskillstion management\u00a0\n
                                                                                    \n
                                                                                  • Face-to-face (F2F)\u00a0<\/li>\n
                                                                                  • Social media\u00a0<\/li>\n
                                                                                  • Two-way (trustworthy,conversation-driven)<\/li>\n<\/ul>\n<\/li>\n
                                                                                  • Conflict resolution\u00a0\n
                                                                                      \n
                                                                                    • Levels of conflict\u00a0<\/li>\n<\/ul>\n<\/li>\n
                                                                                    • Definition of “done”\u00a0<\/li>\n
                                                                                    • Emotional intelligence\u00a0<\/li>\n
                                                                                    • Facilitation\u00a0<\/li>\n
                                                                                    • Information radiators\u00a0<\/li>\n
                                                                                    • Knowledge sharing\/written commMasterskillstion commMasterskillstion<\/li>\n
                                                                                    • Negotiation<\/li>\n
                                                                                    • Participatory decision models (convergent, shared collaboration)\u00a0\n
                                                                                        \n
                                                                                      • Decision spectrum\u00a0<\/li>\n
                                                                                      • Fist-of-five voting\u00a0<\/li>\n
                                                                                      • Simple voting\u00a0<\/li>\n
                                                                                      • Thumbs up\/down\/sideways\u00a0<\/li>\n<\/ul>\n<\/li>\n
                                                                                      • Personas\u00a0<\/li>\n
                                                                                      • Stakeholder management (stewardship)\u00a0<\/li>\n
                                                                                      • Wireframes\u00a0\u00a0<\/li>\n
                                                                                      • Workshops<\/li>\n<\/ul>\n

                                                                                        \u00a0<\/p>\n

                                                                                        Session 4: Team Performance<\/strong><\/span><\/h2>\n
                                                                                          \n
                                                                                        • Adaptive leadership\u00a0<\/li>\n
                                                                                        • Agile team roles\u00a0<\/li>\n
                                                                                        • Building agile teams\u00a0\n
                                                                                            \n
                                                                                          • Self-directing\u00a0<\/li>\n
                                                                                          • Self-organizing\u00a0<\/li>\n<\/ul>\n<\/li>\n
                                                                                          • Burndown\/burnup charts\u00a0<\/li>\n
                                                                                          • Caves and common\u00a0<\/li>\n
                                                                                          • Co-location (physical and virtual)<\/li>\n
                                                                                          • Developmental mastery models\u00a0\n
                                                                                              \n
                                                                                            • Dreyfus (skill acquisition)\u00a0<\/li>\n
                                                                                            • Shu-Ha-Ri (mastery)\u00a0<\/li>\n
                                                                                            • Tuckman (team formation)\u00a0<\/li>\n<\/ul>\n<\/li>\n
                                                                                            • Global, cultural, and team diversity\u00a0<\/li>\n
                                                                                            • Osmotic commMasterskillstion\u00a0\n
                                                                                                \n
                                                                                              • Co-located teams (proximity)\u00a0<\/li>\n
                                                                                              • Distributed teams (digital tools)<\/li>\n<\/ul>\n<\/li>\n
                                                                                              • Tacit knowledge\u00a0<\/li>\n
                                                                                              • Team motivation\u00a0<\/li>\n
                                                                                              • Team sMasterskills\u00a0<\/li>\n
                                                                                              • Training, coaching, and mentoring\u00a0\n
                                                                                                  \n
                                                                                                • Individual vs. team coaching\u00a0<\/li>\n<\/ul>\n<\/li>\n
                                                                                                • Velocity<\/li>\n<\/ul>\n

                                                                                                  \u00a0<\/p>\n

                                                                                                  Session 5: Adaptive Planning<\/strong><\/span><\/h2>\n
                                                                                                    \n
                                                                                                  • Affinity estimating\u00a0<\/li>\n
                                                                                                  • Agile discovery\u00a0<\/li>\n
                                                                                                  • Agile sizing and estimating techniques\u00a0<\/li>\n
                                                                                                  • Daily stand-ups\u00a0\n
                                                                                                      \n
                                                                                                    • Ground rules\u00a0<\/li>\n
                                                                                                    • Three Questions\u00a0<\/li>\n<\/ul>\n<\/li>\n
                                                                                                    • Defining and testing acceptance criteria\u00a0<\/li>\n
                                                                                                    • Estimating initial velocity\u00a0<\/li>\n
                                                                                                    • Estimating tasks\u00a0<\/li>\n
                                                                                                    • Fast failure<\/li>\n
                                                                                                    • Ideal time\u00a0<\/li>\n
                                                                                                    • Iteration planning process\u00a0<\/li>\n
                                                                                                    • Planning poker\u00a0<\/li>\n
                                                                                                    • Product roadmap\u00a0<\/li>\n
                                                                                                    • Progressive elaboration\u00a0<\/li>\n
                                                                                                    • Relative sizing\u00a0<\/li>\n
                                                                                                    • Release planning process<\/li>\n
                                                                                                    • Rolling wave planning\u00a0<\/li>\n
                                                                                                    • Slicing stories\u00a0<\/li>\n
                                                                                                    • Spikes\u00a0\n
                                                                                                        \n
                                                                                                      • Architectural spike\u00a0<\/li>\n
                                                                                                      • Risk-based spike<\/li>\n<\/ul>\n<\/li>\n
                                                                                                      • Story maps\u00a0<\/li>\n
                                                                                                      • Story points\u00a0<\/li>\n
                                                                                                      • Timeboxing\u00a0<\/li>\n
                                                                                                      • T-shirt sizing\u00a0<\/li>\n
                                                                                                      • User stories\u00a0<\/li>\n
                                                                                                      • User story backlog\u00a0\n
                                                                                                          \n
                                                                                                        • Refining (grooming) the backlog\u00a0<\/li>\n
                                                                                                        • Requirements reviews\u00a0<\/li>\n<\/ul>\n<\/li>\n
                                                                                                        • Value-based analysis and decomposition\u00a0<\/li>\n
                                                                                                        • Wideband Delphi<\/li>\n<\/ul>\n

                                                                                                          \u00a0<\/p>\n

                                                                                                          Session 6: Problem Detection and Resolution<\/strong><\/span><\/h2>\n
                                                                                                            \n
                                                                                                          • Control limits\u00a0<\/li>\n
                                                                                                          • Cost of change\u00a0<\/li>\n
                                                                                                          • Cycle time\u00a0<\/li>\n
                                                                                                          • Defect rate\u00a0<\/li>\n
                                                                                                          • Escaped defects\u00a0<\/li>\n
                                                                                                          • Expected monetary value\u00a0<\/li>\n
                                                                                                          • Failure and success modes\u00a0<\/li>\n
                                                                                                          • Lead time<\/li>\n
                                                                                                          • Problem Solving\u00a0\n
                                                                                                              \n
                                                                                                            • As continuous improvement\u00a0<\/li>\n
                                                                                                            • Team-based\u00a0<\/li>\n<\/ul>\n<\/li>\n
                                                                                                            • Risk-adjusted backlog\u00a0<\/li>\n
                                                                                                            • Risk burndown graphs\u00a0<\/li>\n
                                                                                                            • Risk severity\u00a0<\/li>\n
                                                                                                            • Technical debt\u00a0<\/li>\n
                                                                                                            • Throughput\/productivity<\/li>\n
                                                                                                            • Trend analysis\u00a0\n
                                                                                                                \n
                                                                                                              • Lagging metrics\u00a0<\/li>\n
                                                                                                              • Leading metrics\u00a0<\/li>\n<\/ul>\n<\/li>\n
                                                                                                              • Variance analysis\u00a0\n
                                                                                                                  \n
                                                                                                                • Common cause\u00a0<\/li>\n
                                                                                                                • Special cause<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                                                                                                                  \u00a0<\/p>\n

                                                                                                                  Session 7: Continuous Improvement<\/strong><\/span><\/h2>\n
                                                                                                                    \n
                                                                                                                  • Agile hybrid models\u00a0<\/li>\n
                                                                                                                  • Approved iterations\u00a0<\/li>\n
                                                                                                                  • Continuous improvement\u00a0<\/li>\n
                                                                                                                  • Feedback methods\u00a0<\/li>\n
                                                                                                                  • Fishbone Analysis\u00a0<\/li>\n
                                                                                                                  • Five Whys\u00a0<\/li>\n
                                                                                                                  • Kaizen\u00a0<\/li>\n
                                                                                                                  • Learning cycle\u00a0<\/li>\n
                                                                                                                  • PMI\u2019s Code of Ethics and Professional Conduct<\/li>\n
                                                                                                                  • Process analysis\u00a0\n
                                                                                                                      \n
                                                                                                                    • Anti-patterns\u00a0<\/li>\n
                                                                                                                    • Success criteria\u00a0<\/li>\n
                                                                                                                    • Success patterns\u00a0<\/li>\n<\/ul>\n<\/li>\n
                                                                                                                    • Process tailoring\u00a0\n
                                                                                                                        \n
                                                                                                                      • Risks\u00a0<\/li>\n
                                                                                                                      • Recommendations\u00a0<\/li>\n<\/ul>\n<\/li>\n
                                                                                                                      • Product feedback loop\u00a0<\/li>\n
                                                                                                                      • Project pre-mortems (kh\u00e1m nghi\u1ec7m)<\/li>\n
                                                                                                                      • Retrospectives (intraspectives)\u00a0\n
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                                                                                                                        • Five-step process\u00a0<\/li>\n
                                                                                                                        • Three problem-solving steps<\/li>\n<\/ul>\n<\/li>\n
                                                                                                                        • Reviews\u00a0<\/li>\n
                                                                                                                        • Self-assessment tools and techniques\u00a0<\/li>\n
                                                                                                                        • Systems thinking\u00a0<\/li>\n
                                                                                                                        • Value stream mapping\u00a0\n
                                                                                                                            \n
                                                                                                                          • Non value-added time<\/li>\n
                                                                                                                          • Process cycle efficiency\u00a0<\/li>\n
                                                                                                                          • Total cycle time\u00a0<\/li>\n
                                                                                                                          • Value-added time<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
                                                                                                                              \n
                                                                                                                            • \n
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                                                                                                                              • \n
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                                                                                                                                • \u00a0<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul><\/div>\n","protected":false},"excerpt":{"rendered":"

                                                                                                                                  Session 1: Agile Principles and Mindset Agile frameworks and terminology Agile Manifesto 4 values Individuals and interactions over processes and tools\u00a0 Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan => If you don\u2019t follow the four Agile Manifesto values \u201cIt Will Create Risks\u201d 12 principles Our […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37579"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37579"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37579\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}