{"id":37583,"date":"2023-12-08T23:38:34","date_gmt":"2023-12-08T23:38:34","guid":{"rendered":"https:\/\/masterskills.org\/blog\/story-map-lap-ke-hoach-tong-quat-trong-agile.html"},"modified":"2023-12-24T21:47:27","modified_gmt":"2023-12-24T14:47:27","slug":"story-map-lap-ke-hoach-tong-quat-trong-agile","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/story-map-lap-ke-hoach-tong-quat-trong-agile.html","title":{"rendered":"Story Map – L\u1eadp k\u1ebf ho\u1ea1ch t\u1ed5ng qu\u00e1t trong Agile"},"content":{"rendered":"
\n

<\/span><\/span>L\u1ecbch s\u1eed c\u1ee7a story map<\/strong><\/span><\/h2>\n

Jeff Patton \u0111\u01b0\u1ee3c coi l\u00e0 ng\u01b0\u1eddi ph\u00e1t minh ra story map v\u00e0 \u00f4ng \u0111\u00e3 vi\u1ebft cu\u1ed1n s\u00e1ch theo \u0111\u00fang ngh\u0129a \u0111en (User Story Map). Ph\u00e1t minh n\u00e0y \u0111\u01b0\u1ee3c ra \u0111\u1eddi t\u1eeb nh\u1eadn th\u1ee9c r\u1eb1ng c\u00e1c t\u00e0i li\u1ec7u b\u1eb1ng v\u0103n b\u1ea3n d\u1ec5 b\u1ecb hi\u1ec3u sai, truy\u1ec1n \u0111\u1ea1t ch\u01b0a \u0111\u00fang v\u00e0 \u0111\u1ee7 \u00fd, trong khi \u0111\u00f3 m\u1ed9t cu\u1ed9c trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp s\u1ebd d\u1ec5 gi\u00fap c\u00e1c nh\u00f3m Scrum hi\u1ec3u \u0111\u00fang y\u00eau c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng\/kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 cung c\u1ea5p m\u1ed9t s\u1ea3n ph\u1ea9m th\u1ef1c s\u1ef1 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng\/kh\u00e1ch h\u00e0ng mong mu\u1ed1n.<\/p>\n

M\u1eb7c d\u00f9 Jeff \u0111\u00e3 b\u1eaft \u0111\u1ea7u gi\u1edbi thi\u1ec7u kh\u00e1i ni\u1ec7m n\u00e0y v\u1edbi th\u1ebf gi\u1edbi t\u1eeb n\u0103m 2005, nh\u01b0ng n\u00f3 v\u1eabn ch\u01b0a \u0111\u01b0\u1ee3c ch\u00ednh th\u1ee9c g\u1ecdi l\u00e0 \u201cstory map\u201d cho \u0111\u1ebfn n\u0103m 2008. Trong th\u1eadp k\u1ef7 k\u1ec3 t\u1eeb khi \u0111\u01b0\u1ee3c gi\u1edbi thi\u1ec7u, story map \u0111\u00e3 \u0111\u01b0\u1ee3c nhi\u1ec1u \u201ct\u00edn \u0111\u1ed3\u201d Agile \u00e1p d\u1ee5ng, t\u00edch h\u1ee3p v\u00e0o qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m\/s\u1ea3n ph\u1ea9m.<\/p>\n

Story map l\u00e0 g\u00ec?<\/strong><\/span><\/h2>\n

Story Map l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p s\u1eafp x\u1ebfp user stories \u0111\u1ec3 t\u1ea1o ra m\u1ed9t c\u00e1i nh\u00ecn t\u1ed5ng th\u1ec3 h\u01a1n, tr\u1ef1c quan h\u01a1n v\u1ec1 c\u00e1c t\u00ednh n\u0103ng c\u1ee7a ph\u1ea7n m\u1ec1m\/s\u1ea3n ph\u1ea9m, l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 l\u1eadp k\u1ebf ho\u1ea1ch \u1edf m\u1ee9c high-level (t\u1ed5ng qu\u00e1t) m\u00e0 c\u00e1c b\u00ean li\u00ean quan c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 s\u1edbm v\u1ea1ch ra c\u00e1c h\u1ea1ng m\u1ee5c \u01b0u ti\u00ean c\u1ee7a d\u1ef1 \u00e1n trong qu\u00e1 tr\u00ecnh l\u1eadp k\u1ebf ho\u1ea1ch, d\u1ef1a tr\u00ean th\u00f4ng tin c\u00f3 s\u1eb5n t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u00f3. Story Map v\u1ec1 c\u01a1 b\u1ea3n l\u00e0 m\u1ed9t ma tr\u1eadn \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp theo th\u1ee9 t\u1ef1 \u01b0u ti\u00ean c\u00e1c t\u00ednh n\u0103ng v\u00e0 user story cho s\u1ea3n ph\u1ea9m \u0111ang \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng.<\/p>\n<\/p>\n

<\/strong><\/h2>\n

User stories l\u00e0 m\u1ed9t c\u00e1ch h\u1eefu \u00edch gi\u00fap x\u00e2y d\u1ef1ng Product Backlog t\u1ed1t h\u01a1n, trong \u0111\u00f3 l\u1ea5y ng\u01b0\u1eddi d\u00f9ng l\u00e0m trung t\u00e2m v\u00e0 m\u00f4 t\u1ea3 c\u00e1c y\u00eau c\u1ea7u ph\u1ea7n m\u1ec1m theo c\u00e1ch th\u1ef1c t\u1ebf. Nh\u01b0ng user stories kh\u00f4ng ti\u1ebft l\u1ed9 to\u00e0n b\u1ed9 b\u1ee9c tranh, n\u00f3 ch\u1ec9 g\u1ee3i \u00fd cho ch\u00fang ta m\u1ed9t b\u1ee9c tranh v\u1ec1 qu\u00e1 tr\u00ecnh ng\u01b0\u1eddi d\u00f9ng\/kh\u00e1ch h\u00e0ng tr\u1ea3i qua t\u1eebng b\u01b0\u1edbc t\u1eeb l\u00fac t\u1ea3i \u1ee9ng d\u1ee5ng cho \u0111\u1ebfn khi h\u1ecd \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng.<\/p>\n

User story map c\u00f3 th\u1ec3 gi\u00fap ch\u00fang ta s\u1eafp x\u1ebfp user stories th\u00e0nh m\u1ed9t m\u00f4 h\u00ecnh c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd \u0111\u1ec3 l\u00ean k\u1ebf ho\u1ea1ch, hi\u1ec3u v\u00e0 s\u1eafp x\u1ebfp ch\u1ee9c n\u0103ng c\u1ee7a h\u1ec7 th\u1ed1ng m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng. B\u1eb1ng c\u00e1ch th\u1ec3 hi\u1ec7n tr\u1ef1c quan, Story Map c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c l\u1ed7 h\u1ed5ng v\u00e0 thi\u1ebfu s\u00f3t trong ch\u1ee9c n\u0103ng ho\u1eb7c c\u00e1c h\u1ea1ng m\u1ee5c backlog c\u1ea7n t\u1eadp trung. T\u1eeb \u0111\u00e2y, Story Map gi\u00fap c\u00e1c nh\u00f3m l\u1eadp k\u1ebf ho\u1ea1ch to\u00e0n di\u1ec7n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, mang l\u1ea1i gi\u00e1 tr\u1ecb t\u1ed1i \u01b0u cho ng\u01b0\u1eddi d\u00f9ng\/kh\u00e1ch h\u00e0ng.<\/p>\n

D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t v\u00e0i l\u00fd do ch\u00fang ta n\u00ean xem x\u00e9t s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 n\u00e0y:<\/p>\n

    \n
  • Story Map cho ph\u00e9p ch\u00fang ta nh\u00ecn th\u1ea5y b\u1ee9c tranh l\u1edbn, \u0111\u1ea7y \u0111\u1ee7 trong backlog d\u1ef1 \u00e1n.<\/li>\n
  • Story Map c\u00f2n l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 tuy\u1ec7t v\u1eddi \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh m\u1ed9t c\u00e1ch tr\u01a1n tru v\u00e0 s\u1eafp x\u1ebfp th\u1ee9 t\u1ef1 \u01b0u ti\u00ean cho backlog c\u1ee7a d\u1ef1 \u00e1n.<\/li>\n
  • Story map s\u1ebd minh h\u1ecda nh\u1eefng g\u00ec ch\u00fang ta \u0111\u00e3 c\u00f3 v\u00e0 nh\u1eefng ph\u1ea7n c\u00f2n thi\u1ebfu m\u00e0 ch\u00fang ta c\u1ea7n l\u00e0m \u0111\u1ec3 cho ph\u1ea7n m\u1ec1m\/s\u1ea3n ph\u1ea9m ho\u1ea1t \u0111\u1ed9ng t\u1ed1t.<\/li>\n
  • Story Map l\u00e0 m\u1ed9t c\u00e1ch tuy\u1ec7t v\u1eddi \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh MVP (Minimum Viable Product – s\u1ea3n ph\u1ea9m h\u1eefu hi\u1ec7u t\u1ed1i thi\u1ec3u). N\u00f3 s\u1ebd h\u1ea1n ch\u1ebf vi\u1ec7c b\u1ea1n \u201cqu\u00ean\u201d nh\u1eefng ph\u1ea7n quan tr\u1ecdng c\u1ee7a ph\u1ea7n m\u1ec1m\/s\u1ea3n ph\u1ea9m.<\/li>\n
  • Story Map th\u00fac \u0111\u1ea9y vi\u1ec7c c\u1ea3 nh\u00f3m c\u00f9ng brainstorming \u0111\u1ec3 t\u1ea1o ra user story cho d\u1ef1 \u00e1n.<\/li>\n
  • S\u1eafp x\u1ebfp th\u1ee9 t\u1ef1 \u01b0u ti\u00ean cho c\u00e1c c\u00f4ng vi\u1ec7c c\u1ea7n l\u00e0m.<\/li>\n
  • Qu\u1ea3n l\u00fd user stories hi\u1ec7u qu\u1ea3, \u0111\u1ec3 gi\u1eef cho m\u1ecdi th\u00e0nh vi\u00ean trong nh\u00f3m c\u00f9ng h\u01b0\u1edbng v\u1ec1 m\u1ed9t m\u1ee5c ti\u00eau.<\/li>\n
  • Story Map l\u00e0 m\u1ed9t thay th\u1ebf tr\u1ef1c quan tuy\u1ec7t v\u1eddi so v\u1edbi k\u1ebf ho\u1ea1ch c\u1ee7a c\u00e1c d\u1ef1 \u00e1n truy\u1ec1n th\u1ed1ng.<\/li>\n
  • Story Map l\u00e0 m\u1ed9t m\u00f4 h\u00ecnh h\u1eefu \u00edch \u0111\u1ec3 h\u1ed7 tr\u1ee3 t\u1ea1i c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 qu\u1ea3n l\u00fd ph\u1ea1m vi d\u1ef1 \u00e1n.<\/li>\n
  • <\/span>C\u00e1ch s\u1eed d\u1ee5ng ph\u1ed5 bi\u1ebfn nh\u1ea5t c\u1ee7a story map l\u00e0 s\u1eed d\u1ee5ng n\u00f3 nh\u01b0 m\u1ed9t gi\u1ea3i ph\u00e1p thay th\u1ebf cho vi\u1ec7c qu\u1ea3n l\u00fd backlog \u201cph\u1eb3ng\u201d – ch\u1ec9 l\u00e0 m\u1ed9t danh s\u00e1ch. Vi\u1ec7c x\u1eed l\u00fd c\u00f4ng vi\u1ec7c backlog kh\u00f4ng c\u00f3 ng\u1eef c\u1ea3nh c\u00f3 th\u1ec3 s\u1ebd hi\u1ec7u qu\u1ea3, nh\u01b0ng ch\u00fang ta s\u1ebd b\u1ecf l\u1ee1 c\u01a1 h\u1ed9i xem m\u1ed1i li\u00ean h\u1ec7 v\u00e0 t\u1ea7m quan tr\u1ecdng c\u1ee7a t\u1eebng m\u1ee5c \u0111\u1ed1i v\u1edbi b\u1ee9c tranh t\u1ed5ng th\u1ec3 c\u1ee7a c\u1ea3 d\u1ef1 \u00e1n.<\/span><\/li>\n<\/ul>\n

    Ai n\u00ean tham gia v\u00e0o user story map?<\/strong><\/span><\/h2>\n

    V\u00ec user story map t\u1ea1o ra m\u1ed9t c\u00e1i nh\u00ecn t\u1ed5ng th\u1ec3 v\u1ec1 s\u1ea3n ph\u1ea9m, n\u00ean qu\u00e1 tr\u00ecnh tham gia s\u1ebd r\u1ea5t c\u1ea7n thi\u1ebft khi bao g\u1ed3m c\u00e1c th\u00e0nh vi\u00ean c\u1ee7a b\u1ea5t k\u1ef3 nh\u00f3m n\u00e0o ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng s\u1ea3n ph\u1ea9m ho\u00e0n ch\u1ec9nh:<\/p>\n

      \n
    • K\u1ef9 thu\u1eadt<\/li>\n
    • UX \/ thi\u1ebft k\u1ebf<\/li>\n
    • Qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m<\/li>\n
    • B\u00e1n h\u00e0ng<\/li>\n
    • Ti\u1ebfp th\u1ecb<\/li>\n
    • H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng<\/li>\n
    • Ho\u1ea1t \u0111\u1ed9ng \/ CNTT<\/li>\n
    • T\u00e0i ch\u00ednh<\/li>\n
    • \u2026.<\/li>\n<\/ul>\n

      User story map ho\u1ea1t \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o?<\/strong><\/span><\/h2>\n

      User story mapping b\u1eaft \u0111\u1ea7u v\u1edbi quy\u1ebft \u0111\u1ecbnh v\u1ec1 ph\u01b0\u01a1ng ti\u1ec7n n\u00e0o s\u1ebd s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e2y d\u1ef1ng story map. C\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 \u0111\u01a1n gi\u1ea3n ch\u1eb3ng h\u1ea1n nh\u01b0 b\u1ea3ng tr\u1eafng v\u00e0 sticky notes – ho\u1eb7c b\u1eb1ng nhi\u1ec1u c\u00f4ng c\u1ee5 ph\u1ea7n m\u1ec1m c\u00f3 s\u1eb5n \u0111\u1ec3 t\u1ea1o map \u1ea3o. B\u1ea5t k\u1ec3 l\u00e0 s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ti\u1ec7n n\u00e0o, c\u00e1c nh\u00f3m Scrum mu\u1ed1n tri\u1ec3n khai \u0111\u1ec1u ph\u1ea3i th\u1ef1c hi\u1ec7n qua c\u00e1c b\u01b0\u1edbc sau:\u00a0<\/strong><\/p>\n

        \n
      • Story map b\u1eaft \u0111\u1ea7u b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh c\u00e1c nh\u00f3m t\u00ednh n\u0103ng (ho\u1eb7c \u0111\u00f4i khi l\u00e0 tr\u00ecnh t\u1ef1 s\u1eed d\u1ee5ng) cho s\u1ea3n ph\u1ea9m theo chi\u1ec1u ngang tr\u00ean \u0111\u1ea7u ma tr\u1eadn, t\u1eeb tr\u00e1i sang ph\u1ea3i. D\u01b0\u1edbi c\u00e1c c\u1ed9t, nh\u00f3m s\u1ebd s\u1eafp x\u1ebfp user story cards trong m\u1ed7i t\u00ednh n\u0103ng theo th\u1ee9 t\u1ef1 \u01b0u ti\u00ean gi\u1ea3m d\u1ea7n.<\/span><\/li>\n
      • T\u1ea1i th\u1eddi \u0111i\u1ec3m n\u00e0y, nh\u00f3m v\u1eabn ch\u01b0a bi\u1ebft s\u1ebd c\u1ea7n bao nhi\u00eau l\u1ea7n l\u1eb7p l\u1ea1i \u0111\u1ec3 x\u00e2y d\u1ef1ng t\u1eebng t\u00ednh n\u0103ng hay th\u1eddi gian releases nh\u01b0 th\u1ebf n\u00e0o.<\/li>\n
      • \u1ede h\u00e0ng tr\u00ean c\u00f9ng c\u1ee7a story map, nh\u00f3m \u0111\u1eb7t c\u00e1c stories m\u00f4 t\u1ea3 c\u00e1c ch\u1ee9c n\u0103ng thi\u1ebft y\u1ebfu c\u1ea7n thi\u1ebft \u0111\u1ec3 h\u1ec7 th\u1ed1ng ho\u1ea1t \u0111\u1ed9ng. Nh\u00f3m n\u00e0y \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 Backbone<\/strong><\/span>.<\/li>\n
      • \u1ede h\u00e0ng ti\u1ebfp theo, nh\u00f3m \u0111\u1eb7t c\u00e1c stories m\u00f4 t\u1ea3 c\u00e1c ch\u1ee9c n\u0103ng c\u1ee7a h\u1ec7 th\u1ed1ng s\u1ebd \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u01a1 b\u1ea3n nh\u1ea5t c\u1ee7a kh\u00e1ch h\u00e0ng. Nh\u00f3m n\u00e0y \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 Walking Skeleton<\/strong><\/span>. Khi c\u00e1c user stories trong nh\u00f3m walking skeleton ho\u00e0n th\u00e0nh, ph\u1ea7n m\u1ec1m\/s\u1ea3n ph\u1ea9m c\u00f3 th\u1ec3 ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c, nh\u01b0ng \u1edf m\u1ee9c c\u01a1 b\u1ea3n nh\u1ea5t.<\/span><\/li>\n
      • Cu\u1ed1i c\u00f9ng, nh\u00f3m \u0111\u1eb7t t\u1ea5t c\u1ea3 user stories kh\u00e1c b\u00ean d\u01b0\u1edbi walking skeleton, theo th\u1ee9 t\u1ef1 \u01b0u ti\u00ean gi\u1ea3m d\u1ea7n cho kh\u00e1ch h\u00e0ng. T\u1eeb \u0111\u00f3, nh\u00f3m c\u00f3 m\u1ed9t b\u1ee9c tranh t\u1ed5ng qu\u00e1t theo s\u1ea3n ph\u1ea9m, theo t\u00ednh n\u0103ng, theo th\u1ee9 t\u1ef1 gi\u00e1 tr\u1ecb mang l\u1ea1i t\u1eeb s\u1ea3n ph\u1ea9m\/ph\u1ea7n m\u1ec1m.<\/span><\/li>\n<\/ul>\n

        \u00a0<\/em><\/p>\n<\/p>\n

        M\u1ed9t s\u1ed1 th\u00e1ch th\u1ee9c c\u1ee7a user story map<\/strong><\/span><\/h2>\n

        User story map c\u00f3 th\u1ec3 c\u00f3 l\u1ee3i cho c\u00e1c nh\u00f3m mu\u1ed1n ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m nhanh v\u00e0 x\u00e2y d\u1ef1ng s\u1ea3n ph\u1ea9m m\u00e0 kh\u00e1ch h\u00e0ng k\u1ef3 v\u1ecdng, nh\u01b0ng n\u00f3 c\u0169ng c\u00f3 th\u1ec3 mang l\u1ea1i k\u1ebft qu\u1ea3 \u0111\u00e1ng th\u1ea5t v\u1ecdng n\u1ebfu c\u00e1c nh\u00f3m kh\u00f4ng c\u00f3 s\u1ef1 chu\u1ea9n b\u1ecb k\u1ef9 c\u00e0ng. \u0110\u00e2y l\u00e0 m\u1ed9t s\u1ed1 th\u00e1ch th\u1ee9c c\u1ea7n ch\u00fa \u00fd:<\/p>\n

          \n
        • Kh\u00f4ng x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng r\u00f5 r\u00e0ng: <\/strong><\/span>N\u1ebfu ch\u00fang ta kh\u00f4ng bi\u1ebft ch\u00ednh x\u00e1c kh\u00e1ch h\u00e0ng l\u00e0 ai, th\u00ec kh\u00f4ng th\u1ec3 bi\u1ebft h\u1ecd tr\u1ea3i nghi\u1ec7m s\u1ea3n ph\u1ea9m nh\u01b0 th\u1ebf n\u00e0o. Ch\u00fang ta ph\u1ea3i bi\u1ebft m\u00ecnh \u0111ang mapping stories cho ai.<\/li>\n
        • Kh\u00f4ng c\u00f3 v\u1ea5n \u0111\u1ec1 r\u00f5 r\u00e0ng: <\/strong><\/span>N\u1ebfu kh\u00f4ng bi\u1ebft s\u1ea3n ph\u1ea9m c\u1ee7a d\u1ef1 \u00e1n \u0111ang gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 g\u00ec cho kh\u00e1ch h\u00e0ng, th\u00ec to\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh user story mapping c\u00f3 th\u1ec3 ph\u1ea3n t\u00e1c d\u1ee5ng. Vi\u1ec7c x\u00e2y d\u1ef1ng stories h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau kh\u00e1ch h\u00e0ng sai c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn s\u1ef1 l\u00e3ng ph\u00ed th\u1eddi gian v\u00e0 ngu\u1ed3n l\u1ef1c – kh\u00f4ng ch\u1ec9 trong b\u1ea3n th\u00e2n vi\u1ec7c thi\u1ebft l\u1eadp user story map<\/span> m\u00e0 c\u00f2n cho sprints v\u00e0 releases d\u1ef1a tr\u00ean n\u00f3.<\/li>\n
        • <\/strong><\/span>Story map \u0111\u01b0\u1ee3c t\u1ea1o t\u1eeb sticky notes tr\u00ean b\u1ea3ng tr\u1eafng r\u1ea5t kh\u00f3 c\u1eadp nh\u1eadt. Notes c\u00f3 th\u1ec3 b\u1ecb r\u01a1i ra, b\u1ea3ng tr\u1eafng c\u00f3 th\u1ec3 b\u1ecb x\u00f3a d\u1eabn \u0111\u1ebfn nh\u1eefng story \u0111\u01b0\u1ee3c ghi tr\u00ean \u0111\u00f3 b\u1ecb m\u1ea5t,…. Ngo\u00e0i ra, story maps \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng v\u00e0 b\u1ed1 tr\u00ed \u1edf m\u1ed9t v\u1ecb tr\u00ed c\u1ed1 \u0111\u1ecbnh, v\u00ec v\u1eady s\u1ebd c\u00f3 m\u1ed9t s\u1ed1 th\u00e0nh vi\u00ean c\u1ea3m th\u1ea5y b\u1ea5t ti\u1ec7n khi ng\u1ed3i \u1edf c\u00e1c v\u1ecb tr\u00ed b\u1ecb khu\u1ea5t t\u1ea7m nh\u00ecn, kh\u00f4ng th\u1ea5y \u0111\u01b0\u1ee3c story map m\u1ed9t c\u00e1ch tr\u1ef1c di\u1ec7n. Tuy nhi\u00ean c\u00f3 th\u1ec3 kh\u1eafc ph\u1ee5c b\u1eb1ng c\u00e1ch x\u00e2y d\u1ef1ng story map nh\u1eefng ph\u1ea7n m\u1ec1m m\u00e1y t\u00ednh.<\/li>\n
        • C\u00f4ng vi\u1ec7c b\u1ecb l\u1eb7p l\u1ea1i: <\/strong><\/span>Nh\u1eefng stories t\u1eeb user story map th\u01b0\u1eddng c\u1ea7n \u0111\u01b0\u1ee3c t\u1ea1o l\u1ea1i trong product backlog \u201cph\u1eb3ng\u201d (d\u1ea1ng danh s\u00e1ch). K\u1ebft qu\u1ea3 l\u00e0, vi\u1ec7c n\u00e0y c\u00f3 th\u1ec3 khi\u1ebfn c\u00e1c nh\u00f3m c\u1ea3m th\u1ea5y r\u1eb1ng h\u1ecd \u0111ang l\u00e0m c\u00f9ng m\u1ed9t c\u00f4ng vi\u1ec7c hai l\u1ea7n.<\/span><\/li>\n<\/ul>\n

          T\u1ed5ng k\u1ebft<\/strong><\/span><\/h2>\n

          Story map l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 tuy\u1ec7t v\u1eddi \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nhi\u1ec1u m\u1ee5c ti\u00eau m\u00e0 m\u1ed9t s\u1ed1 d\u1ef1 \u00e1n kh\u00e1c kh\u00f4ng th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c. V\u1edbi story map, ch\u00fang ta c\u00f3 th\u1ec3 th\u1ec3 hi\u1ec7n \u0111\u01b0\u1ee3c b\u1ee9c tranh to\u00e0n c\u1ea3nh v\u1ec1 m\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i gi\u1ea3i th\u00edch c\u1eb7n k\u1ebd cho t\u1eebng th\u00e0nh vi\u00ean. Gi\u00fap t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng c\u1ed9ng t\u00e1c cho t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi c\u00f9ng tham gia v\u00e0o qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng s\u1ea3n ph\u1ea9m.<\/p>\n

          Tuy nhi\u00ean, vi\u1ec7c s\u1eed d\u1ee5ng story map c\u1ea7n ph\u1ea3i t\u1ed1n th\u1eddi gian, v\u00ec v\u1eady b\u1ea3n th\u00e2n project manager c\u1ea7n ph\u1ea3i thuy\u1ebft ph\u1ee5c c\u00e1c b\u00ean li\u00ean quan, \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c c\u1ea5p qu\u1ea3n l\u00fd cao h\u01a1n r\u1eb1ng story map \u0111\u00e1ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng h\u01a1n so v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 l\u1eadp k\u1ebf ho\u1ea1ch truy\u1ec1n th\u1ed1ng. V\u00e0 project manager s\u1ebd ph\u1ea3i \u0111\u1ea3m b\u1ea3o tri\u1ec3n khai story map hi\u1ec7u qu\u1ea3, \u0111em l\u1ea1i l\u1ee3i \u00edch t\u1ed1i \u01b0u nh\u1ea5t cho s\u1ea3n ph\u1ea9m, cho kh\u00e1ch h\u00e0ng.<\/p>\n

          \n

          Ki\u1ebfn th\u1ee9c t\u1ed5ng h\u1ee3p b\u1edfi\u00a0Masterskills<\/strong>\u00a0(PMP, PMI-ATP Instructor)<\/span><\/p>\n

          References:\u00a0PMI-ACP Exam Prep,\u00a0Head First Agile,<\/span> ProductPlan.com,<\/span> aha.io<\/span><\/p>\n


          <\/span><\/p>\n<\/p>\n

          Product Backlog l\u00e0 g\u00ec? C\u00f3 quan h\u1ec7 nh\u01b0 th\u1ebf n\u00e0o v\u1edbi WBS<\/p>\n

          B\u1ea3n tuy\u00ean ng\u00f4n Agile – l\u1ecbch s\u1eed h\u00ecnh th\u00e0nh Agile<\/p>\n

          12 nguy\u00ean t\u1eafc c\u1ee7a Agile<\/p>\n

          Trong d\u1ef1 \u00e1n Agile, c\u00f4ng vi\u1ec7c \u01b0\u1edbc t\u00ednh c\u00f3 th\u1eadt s\u1ef1 c\u1ea7n thi\u1ebft?<\/p>\n

          Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n v\u1edbi Scrum<\/p>\n

          Scrum of Scrums<\/p>\n

          User stories – C\u00f4ng c\u1ee5 l\u00ean k\u1ebf ho\u1ea1ch c\u1ee7a Agile<\/p>\n

          Story points – C\u00f4ng c\u1ee5 \u01b0\u1edbc l\u01b0\u1ee3ng c\u1ee7a Agile<\/p>\n

          Velocity l\u00e0 g\u00ec – C\u00f4ng c\u1ee5 \u0111o l\u01b0\u1eddng t\u1ed1c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00f3m Agile<\/p>\n

          Story Map – L\u1eadp k\u1ebf ho\u1ea1ch t\u1ed5ng qu\u00e1t trong Agile<\/p>\n

          Agile Retrospectives – Nh\u00ecn l\u1ea1i v\u00e0 c\u1ea3i ti\u1ebfn hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c d\u1ef1 \u00e1n<\/p>\n

          Kanban – ph\u01b0\u01a1ng ph\u00e1p gi\u00fap c\u1ea3i ti\u1ebfn quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a d\u1ef1 \u00e1n<\/p>\n

          PDCA – Chu tr\u00ecnh c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c<\/p>\n

          Personas – C\u00f4ng c\u1ee5 x\u00e2y d\u1ef1ng h\u00ecnh t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng trong Agile<\/p>\n

          Lean – Tinh g\u1ecdn h\u00f3a quy tr\u00ecnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3<\/p>\n

          H\u01b0\u1edbng D\u1eabn Scrum – The Scrum Guide <\/p>\n

          B\u00f3ng \u0111\u00e1 c\u00f3 3-5-2, Scrum c\u00f3 3-5-3<\/p>\n

          B\u1eaft \u0111\u1ea7u v\u1edbi Scrum t\u1eeb \u0111\u00e2u \u0111\u00e2y ta?<\/p>\n

          M\u1ed9t s\u1ed1 c\u00e1ch ch\u1ea1y Daily scrum hi\u1ec7u qu\u1ea3<\/p>\n

          <\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

          Trong chu\u1ed7i c\u00e1c c\u00f4ng c\u1ee5, k\u1ef9 thu\u1eadt l\u00ean k\u1ebf ho\u1ea1ch c\u1ee7a Agile, ch\u00fang ta kh\u00f4ng th\u1ec3 kh\u00f4ng k\u1ec3 \u0111\u1ebfn Story map <\/strong>– x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch x\u00e2y d\u1ef1ng ph\u1ea7n m\u1ec1m\/s\u1ea3n ph\u1ea9m cho d\u1ef1 \u00e1n m\u1ed9t c\u00e1ch bao qu\u00e1t nh\u1ea5t. Trong b\u00e0i vi\u1ebft n\u00e0y, ch\u00fang ta s\u1ebd c\u00f9ng kh\u00e1m ph\u00e1 c\u00e1c kh\u00eda c\u1ea1nh c\u1ee7a story map, \u0111\u1ec3 hi\u1ec3u r\u00f5 l\u00fd do t\u1ea1i sao story map l\u1ea1i c\u00f3 gi\u00e1 tr\u1ecb nh\u01b0 v\u1eady.<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37583"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37583"}],"version-history":[{"count":3,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37583\/revisions"}],"predecessor-version":[{"id":69290,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37583\/revisions\/69290"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37583"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37583"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}