{"id":37723,"date":"2023-12-08T23:41:37","date_gmt":"2023-12-08T23:41:37","guid":{"rendered":"https:\/\/masterskills.org\/blog\/chuyen-doi-lay-con-nguoi-lam-trung-tam-la-uu-tien-cap-bach-trong-the-gioi-thay-doi-nhanh-chong-ngay-nay.html"},"modified":"2023-12-24T21:48:09","modified_gmt":"2023-12-24T14:48:09","slug":"chuyen-doi-lay-con-nguoi-lam-trung-tam-la-uu-tien-cap-bach-trong-the-gioi-thay-doi-nhanh-chong-ngay-nay","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/chuyen-doi-lay-con-nguoi-lam-trung-tam-la-uu-tien-cap-bach-trong-the-gioi-thay-doi-nhanh-chong-ngay-nay.html","title":{"rendered":"Chuy\u1ec3n \u0111\u1ed5i l\u1ea5y con ng\u01b0\u1eddi l\u00e0m trung t\u00e2m l\u00e0 \u01b0u ti\u00ean c\u1ea5p b\u00e1ch trong th\u1ebf gi\u1edbi thay \u0111\u1ed5i nhanh ch\u00f3ng ng\u00e0y nay."},"content":{"rendered":"
\n

T\u1eeb n\u0103m 2000, c\u00f3 h\u01a1n m\u1ed9t n\u1eeda c\u00e1c c\u00f4ng ty n\u1eb1m trong danh s\u00e1ch Fortune 500 \u0111\u00e3 bi\u1ebfn m\u1ea5t. D\u1ef1 b\u00e1o \u0111\u01b0a ra b\u1ee9c tranh th\u1eadm ch\u00ed c\u00f2n kh\u1eafc nghi\u1ec7t h\u01a1n: Innosight d\u1ef1 \u0111o\u00e1n r\u1eb1ng 75% c\u00e1c c\u00f4ng ty S&P 500 ng\u00e0y nay s\u1ebd \u0111\u01b0\u1ee3c thay th\u1ebf ch\u1ec9 trong m\u01b0\u1eddi n\u0103m. S\u1ef1 sinh t\u1ed3n c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c \u0111ang \u1edf m\u1ee9c b\u00e1o \u0111\u1ed9ng v\u00ec h\u1ecd kh\u00f4ng th\u1ec3 theo k\u1ecbp m\u1ee9c \u0111\u1ed9 thay \u0111\u1ed5i v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u1ee9c t\u1ea1p trong h\u1ec7 sinh th\u00e1i kinh doanh.<\/p>\n

R\u00f5 r\u00e0ng l\u00e0 c\u00e1c doanh nghi\u1ec7p hi\u1ec7n ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng m\u1ed1i \u0111e d\u1ecda th\u1ef1c s\u1ef1. V\u00ec v\u1eady, h\u1ecd ph\u1ea3i thay \u0111\u1ed5i, n\u1ebfu kh\u00f4ng h\u1ecd s\u1ebd b\u1ecb \u0111\u00e0o th\u1ea3i.<\/p>\n

C\u00e2u tr\u1ea3 l\u1eddi c\u00f2n thi\u1ebfu: chuy\u1ec3n \u0111\u1ed5i h\u1eefu h\u00ecnh (The deficient response: tangible transformation)<\/strong><\/span><\/span><\/h2>\n

S\u1ef1 thay \u0111\u1ed5i trong t\u1ed5 ch\u1ee9c l\u00e0 \u0111i\u1ec1u kh\u00f4ng d\u1ec5 d\u00e0ng. Robin Speculand b\u00e1o c\u00e1o r\u1eb1ng t\u1ef7 l\u1ec7 th\u1ea5t b\u1ea1i c\u1ee7a vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i doanh nghi\u1ec7p trong h\u01a1n 15 n\u0103m qua l\u00e0 r\u1ea5t cao, kho\u1ea3ng 60%-90% (tham kh\u1ea3o ngu\u1ed3n ExcMasterskillsnce in Execution, ). Doanh nghi\u1ec7p kh\u00f4ng th\u1ec3 thay \u0111\u1ed5i n\u1ebfu con ng\u01b0\u1eddi kh\u00f4ng thay \u0111\u1ed5i, v\u00e0 h\u1ea7u h\u1ebft c\u00e1c n\u1ed7 l\u1ef1c chuy\u1ec3n \u0111\u1ed5i \u0111\u1ec1u th\u1ea5t b\u1ea1i v\u00ec c\u00e1c t\u1ed5 ch\u1ee9c nh\u1ea5n m\u1ea1nh qu\u00e1 m\u1ee9c v\u00e0o kh\u00eda c\u1ea1nh h\u1eefu h\u00ecnh m\u00e0 b\u1ecf qua y\u1ebfu t\u1ed1 v\u1ec1 c\u1ea3m x\u00fac.<\/p>\n

Theo b\u00e1o c\u00e1o t\u1eeb BCG, nh\u1eefng c\u00e1 nh\u00e2n l\u00e0m vi\u1ec7c trong t\u1ed5 ch\u1ee9c c\u00f3 c\u1ea5u tr\u00fac doanh nghi\u1ec7p ph\u1ee9c t\u1ea1p, th\u1ee7 t\u1ee5c r\u01b0\u1eddm r\u00e0 v\u00e0\/ho\u1eb7c h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb quan li\u00eau c\u00f3 chi\u1ec1u h\u01b0\u1edbng gia t\u0103ng s\u1ef1 kh\u1ee7ng ho\u1ea3ng v\u1ec1 tinh th\u1ea7n cao g\u1ea5p 3 l\u1ea7n so v\u1edbi nh\u1eefng ng\u01b0\u1eddi l\u00e0m vi\u1ec7c \u1edf n\u01a1i kh\u00e1c c\u00f3 tinh th\u1ea7n tho\u1ea3i m\u00e1i h\u01a1n.<\/p>\n

Nh\u01b0 Charlene Li \u0111\u00e3 l\u1eadp lu\u1eadn trong cu\u1ed1n s\u00e1ch xu\u1ea5t b\u1ea3n n\u0103m nay c\u1ee7a b\u00e0 – The Disruption Mindset<\/em> r\u1eb1ng, t\u1ed5 ch\u1ee9c thay \u0111\u1ed5i hi\u1ec7u qu\u1ea3 ch\u1ec9 khi x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c ni\u1ec1m tin v\u00e0 h\u00e0nh vi c\u1ed1t l\u00f5i mu\u1ed1n thay \u0111\u1ed5i, v\u00e0 sau \u0111\u00f3 t\u1ea1o ra \u0111\u01b0\u1ee3c c\u1ea5u tr\u00fac, quy tr\u00ecnh v\u00e0 c\u01a1 ch\u1ebf qu\u1ea3n tr\u1ecb h\u1ed7 tr\u1ee3 m\u1edbi – ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0m theo c\u00e1ch ng\u01b0\u1ee3c l\u1ea1i.<\/p>\n

\u0110\u1eb7t con ng\u01b0\u1eddi l\u00ean \u0111\u1ea7u ti\u00ean (Putting people first)<\/strong><\/span><\/span><\/h2>\n

Brightline\u2019s People Manifesto l\u1eadp lu\u1eadn r\u1eb1ng con ng\u01b0\u1eddi h\u00ecnh th\u00e0nh m\u1ed1i li\u00ean k\u1ebft gi\u1eefa t\u01b0 duy thi\u1ebft k\u1ebf chi\u1ebfn l\u01b0\u1ee3c v\u00e0 s\u1ea3n ph\u1ea9m chuy\u1ec3n giao. Con ng\u01b0\u1eddi bi\u1ebfn \u00fd t\u01b0\u1edfng th\u00e0nh hi\u1ec7n th\u1ef1c, v\u00e0 h\u1ecd ch\u00ednh l\u00e0 chi\u1ebfn l\u01b0\u1ee3c trong s\u1ef1 chuy\u1ec3n \u0111\u1ed9ng. H\u1ecd l\u00e0 ngu\u1ed3n l\u1ef1c quan tr\u1ecdng nh\u1ea5t trong t\u1ed5 ch\u1ee9c \u0111\u1ec3 gia t\u0103ng l\u1ee3i th\u1ebf c\u1ea1nh tranh nh\u01b0ng ngh\u1ecbch l\u00fd thay, h\u1ecd c\u0169ng l\u00e0 y\u1ebfu t\u1ed1 kh\u00f3 hi\u1ec3u nh\u1ea5t v\u00e0 l\u00e0 t\u00e0i s\u1ea3n \u00edt \u0111\u01b0\u1ee3c t\u1eadn d\u1ee5ng nh\u1ea5t.<\/p>\n

Nh\u01b0 trong m\u1ed9t nghi\u00ean c\u1ee9u g\u1ea7n \u0111\u00e2y c\u1ee7a t\u00f4i v\u1edbi Brightline nh\u1ea5n m\u1ea1nh, mu\u1ed1n chuy\u1ec3n \u0111\u1ed5i t\u1ed5 ch\u1ee9c th\u00e0nh c\u00f4ng \u0111\u00f2i h\u1ecfi ph\u1ea3i c\u00f3 s\u1ef1 \u0111\u1ed3ng c\u1ea3m, c\u00e1ch ti\u1ebfp c\u1eadn l\u1ea5y con ng\u01b0\u1eddi l\u00e0m trung t\u00e2m \u0111\u1ec3 thay \u0111\u1ed5i v\u0103n h\u00f3a doanh nghi\u1ec7p t\u1eeb s\u1ef1 kh\u00e1t v\u1ecdng, li\u00ean k\u1ebft, t\u1ef1 ch\u1ee7 v\u00e0 tr\u00e1ch nhi\u1ec7m. C\u00f3 10 y\u1ebfu t\u1ed1 then ch\u1ed1t trong m\u00f4 h\u00ecnh chuy\u1ec3n \u0111\u1ed5i l\u1ea5y con ng\u01b0\u1eddi l\u00e0m trung t\u00e2m.<\/p>\n

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Truy\u1ec1n \u0111\u1ea1t c\u00e2u chuy\u1ec7n thay \u0111\u1ed5i c\u01b0\u1ee1ng b\u00e1ch<\/strong> (CommMasterskillste a compelling change narrative)<\/strong><\/span><\/span><\/h2>\n

V\u00e0o n\u0103m 1963, vua Martin Luther \u0111\u00e3 kh\u00f4ng n\u00f3i r\u1eb1ng \u201cT\u00f4i c\u00f3 m\u1ed9t k\u1ebf ho\u1ea1ch\u201d. M\u1ecdi ng\u01b0\u1eddi c\u1ea7n tin r\u1eb1ng th\u00e0nh t\u1ef1u c\u1ee7a m\u1ed9t kh\u00e1t v\u1ecdng \u0111\u01b0\u1ee3c chia s\u1ebb l\u00e0 ho\u00e0n to\u00e0n kh\u1ea3 thi v\u00e0 x\u1ee9ng \u0111\u00e1ng v\u1edbi n\u1ed7 l\u1ef1c h\u1ecd b\u1ecf ra, tr\u01b0\u1edbc khi h\u1ecd s\u1eb5n s\u00e0ng thay \u0111\u1ed5i h\u00e0nh vi c\u1ee7a m\u00ecnh \u0111\u1ec3 bi\u1ebfn n\u00f3 th\u00e0nh hi\u1ec7n th\u1ef1c. Vi\u1ec7c truy\u1ec1n \u0111\u1ea1t c\u00e2u chuy\u1ec7n thay \u0111\u1ed5i c\u01b0\u1ee1ng b\u00e1ch t\u1ea1o ra s\u1ef1 c\u1ed9ng h\u01b0\u1edfng c\u00f3 m\u1ee5c \u0111\u00edch, nhi\u1ec7t huy\u1ebft v\u00e0 c\u1ea3m x\u00fac \u0111\u1ec3 th\u00fac \u0111\u1ea9y m\u1ecdi ng\u01b0\u1eddi thay \u0111\u1ed5i, bu\u00f4ng b\u1ecf qu\u00e1 kh\u1ee9 v\u00e0 h\u01b0\u1edbng t\u1edbi t\u01b0\u01a1ng lai.<\/p>\n

H\u00e0nh \u0111\u1ed9ng \u0111\u1ec3 suy ngh\u0129 kh\u00e1c \u0111i (Act to think differently)<\/strong><\/span><\/span><\/h2>\n

Herminia Ibarra \u0111\u00e3 ch\u1ec9 ra r\u1eb1ng c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o \u201ch\u00e0nh \u0111\u1ed9ng theo t\u01b0 duy m\u1edbi\u201d m\u1ed9t c\u00e1ch c\u1ea9n th\u1eadn s\u1ebd th\u00e0nh c\u00f4ng h\u01a1n trong vi\u1ec7c thay \u0111\u1ed5i h\u00e0nh vi c\u1ee7a ch\u00ednh h\u1ecd v\u00e0 th\u00fac \u0111\u1ea9y ng\u01b0\u1eddi kh\u00e1c thay \u0111\u1ed5i theo. H\u01a1n n\u1eefa, m\u00f4 h\u00ecnh tr\u1ef1c quan c\u1ee7a vi\u1ec7c thay \u0111\u1ed5i h\u00e0nh vi t\u1ea1o ra s\u1ef1 t\u00f4n tr\u1ecdng v\u00e0 noi g\u01b0\u01a1ng t\u1eeb nh\u1eefng ng\u01b0\u1eddi kh\u00e1c: \u0111\u00e2y l\u00e0 ch\u00eca kh\u00f3a nh\u1eb1m t\u1ea1o \u0111\u1ed9ng l\u1ef1c cho nh\u1eefng ng\u01b0\u1eddi kh\u00e1c thay \u0111\u1ed5i h\u00e0nh vi c\u1ee7a ch\u00ednh h\u1ecd.<\/p>\n

N\u1eafm b\u1eaft s\u1ef1 khi\u00eam nh\u01b0\u1eddng mang t\u00ednh ho\u00e0n c\u1ea3nh (Embrace situational humility)<\/strong><\/span><\/span><\/h2>\n

C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i n\u1eafm b\u1eaft \u0111i\u1ec1u m\u00e0 Amy Edmondson g\u1ecdi l\u00e0 \u201cs\u1ef1 khi\u00eam nh\u01b0\u1eddng mang t\u00ednh ho\u00e0n c\u1ea3nh\u201d, b\u1eb1ng c\u00e1ch th\u1ec3 hi\u1ec7n s\u1ef1 d\u1ec5 t\u1ed5n th\u01b0\u01a1ng, t\u00ecm ki\u1ebfm s\u1ef1 gi\u00fap \u0111\u1ee1, \u0111\u1eb7t c\u00e2u h\u1ecfi v\u00e0 ch\u1ee9ng minh r\u1eb1ng th\u1ea5t b\u1ea1i l\u00e0 \u0111i\u1ec1u ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c. S\u1ef1 khi\u00eam nh\u01b0\u1eddng gi\u00fap x\u00e2y d\u1ef1ng n\u1ec1n t\u1ea3ng c\u1ee7a l\u00f2ng tin v\u00e0 s\u1ef1 an to\u00e0n v\u1ec1 t\u00e2m l\u00fd, gi\u00fap con ng\u01b0\u1eddi t\u1ef1 tin tham gia v\u00e0o c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1edfi m\u1edf, minh b\u1ea1ch v\u00e0 ch\u00ednh x\u00e1c xung quanh nh\u1eefng thay \u0111\u1ed5i. \u0110\u00e2y l\u00e0 lo\u1ea1i t\u01b0\u01a1ng t\u00e1c \u0111\u1ed1i \u1ee9ng \u0111\u00e1ng tin c\u1eady, r\u1ea5t c\u1ea7n thi\u1ebft: nghi\u00ean c\u1ee9u ch\u1ec9 ra r\u1eb1ng th\u1ea5t b\u1ea1i trong c\u00e1ch ph\u1ed1i h\u1ee3p l\u00e0m vi\u1ec7c v\u1edbi nhau \u0111\u1ec3 t\u1ea1o ra nh\u1eefng thay \u0111\u1ed5i l\u00e0 m\u1ed9t r\u00e0o c\u1ea3n \u0111\u00e1ng k\u1ec3 \u0111\u1ec3 c\u00f3 th\u1ec3 th\u00e0nh c\u00f4ng trong vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i l\u00e2u d\u00e0i v\u1ec1 sau.<\/p>\n

T\u1eadp trung v\u00e0o s\u1ed1 \u00edt (Focus on the few)<\/strong><\/span><\/span><\/h2>\n

Khi tr\u1edf l\u1ea1i Apple v\u00e0o n\u0103m 1997, Steve Jobs \u0111\u00e3 lo\u1ea1i b\u1ecf h\u01a1n 70% c\u00e1c s\u1ea3n ph\u1ea9m c\u1ee7a Apple v\u00e0 x\u00e1c \u0111\u1ecbnh m\u1ed9t m\u1ea1ng l\u01b0\u1edbi hai chi\u1ec1u \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 mang l\u1ea1i s\u1ef1 r\u00f5 r\u00e0ng v\u00e0 thi\u1ebft l\u1eadp s\u1ef1 t\u1eadp trung cho c\u00e1c n\u1ed7 l\u1ef1c c\u1ee7a c\u00f4ng ty. Th\u00f4ng \u0111i\u1ec7p c\u1ee7a Steve Jobs r\u1ea5t r\u00f5 r\u00e0ng v\u00e0 \u0111\u01a1n gi\u1ea3n: \u201cT\u1eadp trung l\u00e0 vi\u1ec7c n\u00f3i kh\u00f4ng\u201d. M\u1eb7c d\u00f9 l\u1ee3i \u00edch c\u1ee7a s\u1ef1 h\u1ee3p t\u00e1c \u0111\u00e3 \u0111\u01b0\u1ee3c ghi nh\u1eadn r\u1ea5t t\u1ed1t, nh\u01b0ng qu\u00e1 nhi\u1ec1u ph\u1ea7n vi\u1ec7c c\u1ee7a b\u1ed9 ph\u1eadn \u0111a n\u0103ng c\u00f3 th\u1ec3 v\u1eaft ki\u1ec7t s\u1ee9c l\u1ef1c nh\u00e2n vi\u00ean v\u00e0 l\u00e0m gi\u1ea3m n\u0103ng su\u1ea5t c\u1ee7a h\u1ecd. \u0110\u1ec3 gi\u1ea3m s\u1ef1 qu\u00e1 t\u1ea3i n\u00e0y, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i \u00e1p d\u1ee5ng c\u00e1ch ti\u1ebfp c\u1eadn d\u1ef1a tr\u00ean n\u1ec1n t\u1ea3ng \u1edf c\u1ea5p danh m\u1ee5c \u0111\u1ec3 thay \u0111\u1ed5i, \u0111\u1ea3m b\u1ea3o r\u1eb1ng n\u0103ng l\u01b0\u1ee3ng v\u00e0 s\u1ef1 t\u1eadp trung c\u1ee7a m\u1ecdi ng\u01b0\u1eddi ch\u1ec9 nh\u1eafm v\u00e0o m\u1ed9t s\u1ed1 \u00edt s\u00e1ng ki\u1ebfn thay \u0111\u1ed5i quan tr\u1ecdng nh\u01b0ng ch\u1ee7 ch\u1ed1t nh\u1ea5t.<\/p>\n

Th\u00fac \u0111\u1ea9y nh\u1eefng n\u1ed7 l\u1ef1c t\u00f9y \u00fd (Motivate discretionary effort)<\/strong><\/span><\/span><\/h2>\n

Nh\u1eefng n\u1ed7 l\u1ef1c t\u00f9y \u00fd xu\u1ea5t ph\u00e1t t\u1eeb b\u00ean trong c\u1ee7a m\u1ed7i c\u00e1 nh\u00e2n m\u00e0 h\u1ecd l\u1ef1a ch\u1ecdn l\u00e0m v\u01b0\u1ee3t l\u00ean tr\u00ean c\u1ea3 mong \u0111\u1ee3i c\u1ee7a t\u1ed5 ch\u1ee9c. \u0110\u00f3 l\u00e0 m\u1ed9t ngu\u1ed3n n\u0103ng l\u01b0\u1ee3ng ti\u1ec1m n\u0103ng \u0111\u00e1ng k\u1ec3 cho ra c\u00e1c s\u00e1ng ki\u1ebfn thay \u0111\u1ed5i chi\u1ebfn l\u01b0\u1ee3c, nh\u01b0ng c\u00e1c \u0111\u00f2n b\u1ea9y nh\u1eb1m t\u1ea1o \u0111\u1ed9ng l\u1ef1c t\u1eeb b\u00ean ngo\u00e0i nh\u01b0 n\u1ed7i s\u1ee3, c\u00e1c ch\u00ednh s\u00e1ch khen th\u01b0\u1edfng v\u00e0 s\u1ef1 c\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf k\u00e9m hi\u1ec7u qu\u1ea3 l\u1ea1i l\u00e0m gi\u1ea3m b\u1edbt \u0111\u1ed9ng l\u1ef1c c\u1ee7a m\u1ecdi ng\u01b0\u1eddi. Thay v\u00e0o \u0111\u00f3, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i t\u1eadp trung v\u00e0o c\u00e1c \u0111\u00f2n b\u1ea9y \u0111\u1ed9ng l\u1ef1c n\u1ed9i t\u1ea1i, th\u00fac \u0111\u1ea9y m\u1ecdi ng\u01b0\u1eddi ti\u1ebfn xa h\u01a1n. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 khai th\u00e1c nh\u1eefng ng\u01b0\u1eddi c\u00f3 kh\u00e1t v\u1ecdng v\u00e0 trao cho h\u1ecd quy\u1ec1n t\u1ef1 ch\u1ee7 g\u1eafn v\u1edbi tr\u00e1ch nhi\u1ec7m.<\/p>\n

Trao quy\u1ec1n cho ng\u01b0\u1eddi kh\u00e1c (Give others agency)<\/strong><\/span><\/span><\/h2>\n

Charlene Li ch\u1ec9 ra r\u1eb1ng v\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c trao quy\u1ec1n cho nh\u00e2n vi\u00ean \u2013 \u201cs\u1ef1 cho ph\u00e9p gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch \u0111\u1ed9c l\u1eadp ho\u1eb7c th\u1ef1c hi\u1ec7n c\u00e1c thay \u0111\u1ed5i m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u1ebfn s\u1ef1 ch\u1ea5p thu\u1eadn\u201d \u2013 s\u1ebd c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng th\u00e0nh c\u00f4ng trong vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i t\u1ed5 ch\u1ee9c h\u01a1n. B\u1eb1ng c\u00e1ch trao quy\u1ec1n cho ng\u01b0\u1eddi kh\u00e1c, nh\u1eefng c\u00e2u h\u1ecfi v\u1ec1 vi\u1ec7c ai l\u00e3nh \u0111\u1ea1o v\u00e0 ai h\u01b0\u1edfng \u1ee9ng kh\u00f4ng c\u1ea7n ph\u1ea3i x\u00e1c \u0111\u1ecbnh th\u00f4ng qua v\u1ecb tr\u00ed c\u1ea5p b\u1eadc n\u1eefa, m\u00e0 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1edfi t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf ph\u00e1t sinh. S\u1ef1 l\u00e3nh \u0111\u1ea1o tr\u1edf th\u00e0nh qu\u00e1 tr\u00ecnh cho-v\u00e0-nh\u1eadn c\u1ee7a \u1ea3nh h\u01b0\u1edfng x\u00e3 h\u1ed9i \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a n\u1ed7 l\u1ef1c c\u1ee7a m\u1ecdi ng\u01b0\u1eddi.<\/p>\n

Ph\u00e2n c\u1ea5p vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh (Decentralize decision-making)<\/strong><\/span><\/span><\/h2>\n

Nghi\u00ean c\u1ee9u Ph\u00e2n t\u00edch M\u1ea1ng l\u01b0\u1edbi T\u1ed5 ch\u1ee9c (Organizational Network Analysis – ONA) c\u1ee7a Rob Cross cho th\u1ea5y, nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00f4ng s\u1eb5n s\u00e0ng n\u1edbi l\u1ecfng quy\u1ec1n ra quy\u1ebft \u0111\u1ecbnh c\u1ee7a m\u00ecnh s\u1ebd l\u00e0m ch\u1eadm ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a ch\u00ednh h\u1ecd. M\u1ed9t nghi\u00ean c\u1ee9u g\u1ea7n \u0111\u00e2y c\u1ee7a Tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc Kinh doanh Harvard cho th\u1ea5y, 54% t\u1ed5 ch\u1ee9c \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn l\u00e0 \u0111i \u0111\u1ea7u trong vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i \u0111\u00e3 th\u1ef1c hi\u1ec7n ph\u00e2n c\u1ea5p vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh, so v\u1edbi 15% c\u00e1c t\u1ed5 ch\u1ee9c ch\u1eadm chuy\u1ec3n \u0111\u1ed5i. Roger Martin \u0111\u00e3 h\u00ecnh dung c\u00e1c t\u1ed5 ch\u1ee9c nh\u01b0 c\u00e1c \u201cnh\u00e0 m\u00e1y ra quy\u1ebft \u0111\u1ecbnh – decision factories\u201d v\u00e0 l\u1eadp lu\u1eadn r\u1eb1ng c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o ch\u1ec9 n\u00ean \u0111\u01b0a ra nh\u1eefng l\u1ef1a ch\u1ecdn m\u00e0 h\u1ecd c\u00f3 chuy\u00ean m\u00f4n gi\u1ecfi nh\u1ea5t \u0111\u1ec3 ti\u1ebfn h\u00e0nh. H\u1ecd c\u0169ng n\u00ean gi\u1ea3i th\u00edch r\u00f5 l\u00fd do \u0111\u1eb1ng sau nh\u1eefng l\u1ef1a ch\u1ecdn \u0111\u00f3, \u0111\u1ed3ng th\u1eddi l\u00e0m s\u00e1ng t\u1ecf nh\u1eefng l\u1ef1a ch\u1ecdn m\u00e0 ng\u01b0\u1eddi kh\u00e1c \u0111\u00e3 ch\u1ecdn v\u00e0 x\u00e1c \u0111\u1ecbnh ranh gi\u1edbi \u0111\u1ec3 th\u1ef1c hi\u1ec7n ch\u00fang.<\/p>\n

X\u00fac t\u00e1c m\u1ea1ng<\/strong> l\u01b0\u1edbi (Catalyse the network)<\/strong><\/span><\/span><\/h2>\n

Theo m\u1ed9t nghi\u00ean c\u1ee9u c\u1ee7a Economist Intelligence Unit – EIU, \u0111\u01b0\u1ee3c t\u00e0i tr\u1ee3 b\u1edfi Brightline, c\u00e1c t\u1ed5 ch\u1ee9c n\u1ed5i tr\u1ed9i trong vi\u1ec7c thay \u0111\u1ed5i ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a h\u1ecd th\u01b0\u1eddng c\u00f3 ch\u1ee7 \u0111\u00edch trong vi\u1ec7c b\u1ed1 tr\u00ed c\u00e1c m\u1ed1i li\u00ean k\u1ebft v\u00e0 s\u1ef1 t\u01b0\u01a1ng t\u00e1c m\u1ed9t c\u00e1ch ch\u1ee7 \u0111\u1ed9ng gi\u1eefa nh\u1eefng ng\u01b0\u1eddi ki\u1ebfn t\u1ea1o s\u1ef1 thay \u0111\u1ed5i v\u00e0 nh\u1eefng ng\u01b0\u1eddi chuy\u1ec3n giao nh\u1eefng thay \u0111\u1ed5i \u0111\u00f3.<\/p>\n

John Kotter l\u1eadp lu\u1eadn r\u1eb1ng c\u00e1c t\u1ed5 ch\u1ee9c ph\u1ea3i t\u1ea1o ra m\u1ed9t \u201ch\u1ec7 \u0111i\u1ec1u h\u00e0nh th\u1ee9 hai\u201d, ch\u1ee7 \u0111\u1ed9ng t\u1eadn l\u1ef1c trong vi\u1ec7c thi\u1ebft k\u1ebft v\u00e0 th\u1ef1c hi\u1ec7n chi\u1ebfn l\u01b0\u1ee3c, s\u1eed d\u1ee5ng c\u1ea5u tr\u00fac ki\u1ec3u m\u1ea1ng l\u01b0\u1edbi linh ho\u1ea1t, v\u00e0 b\u1ed9 quy tr\u00ecnh kh\u00e1c bi\u1ec7t. \u0110\u1ec3 kh\u1edfi \u0111\u1ed9ng h\u1ec7 \u0111i\u1ec1u h\u00e0nh th\u1ee9 hai n\u00e0y, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i ph\u00e1 v\u1ee1 t\u00ednh kh\u00f4ng ph\u00f9 h\u1ee3p c\u1ee7a t\u00e2m l\u00fd chuy\u00ean m\u00f4n h\u00f3a – hi\u1ec7u \u1ee9ng silo (tr\u1ea1ng th\u00e1i t\u00e2m l\u00fd khi m\u1ed9t s\u1ed1 b\u1ed9 ph\u1eadn kh\u00f4ng mu\u1ed1n h\u1ee3p t\u00e1c v\u00e0 chia s\u1ebb th\u00f4ng tin v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c trong c\u00f9ng m\u1ed9t c\u00f4ng ty), \u0111\u1eb7t \u01b0u ti\u00ean cho s\u1ef1 linh ho\u1ea1t c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 nu\u00f4i d\u01b0\u1ee1ng h\u1ec7 sinh th\u00e1i c\u1ee7a c\u00e1c nh\u00f3m t\u1ef1 qu\u1ea3n v\u00e0 \u0111a ch\u1ee9c n\u0103ng.<\/p>\n

L\u00e3nh \u0111\u1ea1o h\u1ec7 th\u1ed1ng (Lead the system)<\/strong><\/span><\/span><\/h2>\n

Peter Senge l\u1eadp lu\u1eadn r\u1eb1ng ch\u00fang ta c\u1ea7n m\u1ed9t h\u00ecnh th\u1ee9c l\u00e3nh \u0111\u1ea1o m\u1edbi – l\u00e3nh \u0111\u1ea1o h\u1ec7 th\u1ed1ng \u2013 \u0111\u1ec3 \u0111i\u1ec1u h\u01b0\u1edbng th\u00e0nh c\u00f4ng s\u1ef1 thay \u0111\u1ed5i n\u0103ng \u0111\u1ed9ng, ph\u1ee9c t\u1ea1p v\u00e0 c\u00f3 h\u1ec7 th\u1ed1ng. Nghi\u00ean c\u1ee9u t\u1eeb Deloitte cho th\u1ea5y, c\u00e1c t\u1ed5 ch\u1ee9c t\u1eadp trung v\u00e0o x\u00e2y d\u1ef1ng n\u0103ng l\u1ef1c l\u00e3nh \u0111\u1ea1o \u1edf c\u1ea5p \u0111\u1ed9 h\u1ec7 th\u1ed1ng s\u1ebd \u0111\u1ea1t doanh thu cao h\u01a1n 37% tr\u00ean m\u1ed7i nh\u00e2n vi\u00ean, t\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn g\u1ed9p cao h\u01a1n 9% v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao g\u1ea5p 5 l\u1ea7n trong vi\u1ec7c d\u1ef1 \u0111o\u00e1n v\u00e0 \u1ee9ng ph\u00f3 v\u1edbi thay \u0111\u1ed5i.<\/p>\n

Th\u00fac \u0111\u1ea9y v\u0103n h\u00f3a (Nudge the culture)<\/strong><\/span><\/span><\/h2>\n

M\u1ed9t nghi\u00ean c\u1ee9u kh\u00e1c c\u1ee7a EIU g\u1ea7n \u0111\u00e2y \u0111\u00e3 x\u00e1c \u0111\u1ecbnh \u201cth\u00e1i \u0111\u1ed9 v\u0103n h\u00f3a\u201d l\u00e0 r\u00e0o c\u1ea3n ch\u00ednh y\u1ebfu \u0111\u1ec3 th\u1ef1c hi\u1ec7n chi\u1ebfn l\u01b0\u1ee3c th\u00e0nh c\u00f4ng (theo Closing the Gap, ). Edgar Schein kh\u1eb3ng \u0111\u1ecbnh r\u1eb1ng, v\u0103n h\u00f3a kh\u00f4ng th\u1ec3 t\u00e1ch r\u1eddi kh\u1ecfi chi\u1ebfn l\u01b0\u1ee3c, v\u00ec t\u01b0 duy chi\u1ebfn l\u01b0\u1ee3c \u0111\u01b0\u1ee3c t\u00f4 v\u1ebd s\u00e2u s\u1eafc b\u1edfi c\u00e1c gi\u1ea3 \u0111\u1ecbnh v\u0103n h\u00f3a ng\u1ea7m. Do \u0111\u00f3, v\u0103n h\u00f3a, \u0111\u00f3ng vai tr\u00f2 nh\u01b0 s\u1ef1 gi\u1edbi h\u1ea1n v\u00e0 l\u00e0 l\u1ef1c c\u1ea3n \u0111\u1ed1i v\u1edbi hai kh\u00eda c\u1ea1nh thi\u1ebft k\u1ebf v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c s\u00e1ng ki\u1ebfn thay \u0111\u1ed5i mang t\u00ednh chi\u1ebfn l\u01b0\u1ee3c.<\/p>\n

M\u1eb7c d\u00f9 v\u0103n h\u00f3a v\u1ed1n r\u1ea5t kh\u00f3 thay \u0111\u1ed5i, song ch\u00fang ta c\u0169ng kh\u00f4ng th\u1ec3 ph\u00f3 m\u1eb7t cho may r\u1ee7i. C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o chuy\u1ec3n \u0111\u1ed5i th\u00e0nh c\u00f4ng nh\u1ea5t bi\u1ebft \u0111\u01b0\u1ee3c l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u00fac \u0111\u1ea9y v\u0103n h\u00f3a li\u00ean t\u1ee5c, theo \u0111\u00fang m\u1ee5c ti\u00eau, chi\u1ec1u h\u01b0\u1edbng c\u1ee7a s\u1ef1 kh\u00e1t v\u1ecdng, li\u00ean k\u1ebft, t\u1ef1 ch\u1ee7 v\u00e0 tr\u00e1ch nhi\u1ec7m.<\/p>\n

Kh\u1edfi \u0111\u1ed9ng Tuy\u00ean ng\u00f4n con ng\u01b0\u1eddi (Activating the People Manifesto)<\/strong><\/span><\/span><\/h2>\n

B\u1ed1n nguy\u00ean l\u00fd trong \u201cTuy\u00ean ng\u00f4n con ng\u01b0\u1eddi c\u1ee7a Brightline\u201d l\u00e0: s\u1ef1 h\u01b0\u1edfng \u1ee9ng c\u0169ng quan tr\u1ecdng nh\u01b0 s\u1ef1 l\u00e3nh \u0111\u1ea1o; n\u1ed7 l\u1ef1c h\u1ee3p t\u00e1c ph\u1ea3i \u0111\u01b0\u1ee3c h\u1ed9i t\u1ee5 theo chi\u1ebfn l\u01b0\u1ee3c; kh\u00f4ng th\u1ec3 ph\u00f3 m\u1eb7c v\u0103n h\u00f3a cho may r\u1ee7i; v\u00e0 m\u1ecdi ng\u01b0\u1eddi ph\u1ea3i tin t\u01b0\u1edfng v\u00e0o s\u1ef1 thay \u0111\u1ed5i. M\u01b0\u1eddi y\u1ebfu t\u1ed1 \u0111\u01b0\u1ee3c n\u00eau \u1edf tr\u00ean \u0111\u01b0\u1ee3c ph\u00e1c th\u1ea3o \u0111\u1ec3 kh\u1edfi \u0111\u1ed9ng c\u00e1c nguy\u00ean l\u00fd n\u00e0y.<\/p>\n

Vua Martin Luther \u0111\u00e3 kh\u00f4ng c\u00f3 m\u1ed9t k\u1ebf ho\u1ea1ch. Nh\u01b0ng \u00f4ng c\u00f3 \u01b0\u1edbc m\u01a1 thay \u0111\u1ed5i th\u1ebf gi\u1edbi. Vi\u00eac \u0111\u1eb7t con ng\u01b0\u1eddi l\u00ean h\u00e0ng \u0111\u1ea7u, b\u1eb1ng c\u00e1ch kh\u1edfi \u0111\u1ed9ng h\u01b0\u1edbng ti\u1ebfp c\u1eadn chuy\u1ec3n \u0111\u1ed5i t\u1eadp trung v\u00e0o con ng\u01b0\u1eddi, s\u1ebd c\u00f3 th\u1ec3 bi\u1ebfn nh\u1eefng gi\u1ea5c m\u01a1 c\u1ee7a t\u1ed5 ch\u1ee9c th\u00e0nh hi\u1ec7n th\u1ef1c.<\/p>\n<\/p>\n

Ngu\u1ed3n:\u00a0People-centred transformation is an urgent priority for a fast-changing world<\/p>\n

\u00a0<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

T\u1eeb n\u0103m 2000, c\u00f3 h\u01a1n m\u1ed9t n\u1eeda c\u00e1c c\u00f4ng ty n\u1eb1m trong danh s\u00e1ch Fortune 500 \u0111\u00e3 bi\u1ebfn m\u1ea5t. D\u1ef1 b\u00e1o \u0111\u01b0a ra b\u1ee9c tranh th\u1eadm ch\u00ed c\u00f2n kh\u1eafc nghi\u1ec7t h\u01a1n: Innosight d\u1ef1 \u0111o\u00e1n r\u1eb1ng 75% c\u00e1c c\u00f4ng ty S&P 500 ng\u00e0y nay s\u1ebd \u0111\u01b0\u1ee3c thay th\u1ebf ch\u1ec9 trong m\u01b0\u1eddi n\u0103m. S\u1ef1 sinh t\u1ed3n c\u1ee7a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37723"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37723"}],"version-history":[{"count":2,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37723\/revisions"}],"predecessor-version":[{"id":69381,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37723\/revisions\/69381"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37723"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37723"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}