{"id":37860,"date":"2023-12-08T23:46:43","date_gmt":"2023-12-08T23:46:43","guid":{"rendered":"https:\/\/masterskills.org\/blog\/feedback-trong-quan-ly-du-an-la-mot-co-hoi-hay-tran-trong-no.html"},"modified":"2023-12-24T21:48:33","modified_gmt":"2023-12-24T14:48:33","slug":"feedback-trong-quan-ly-du-an-la-mot-co-hoi-hay-tran-trong-no","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/feedback-trong-quan-ly-du-an-la-mot-co-hoi-hay-tran-trong-no.html","title":{"rendered":"Feedback trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i: h\u00e3y tr\u00e2n tr\u1ecdng n\u00f3"},"content":{"rendered":"
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Y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c feedback (ph\u1ea3n h\u1ed3i)<\/strong><\/span><\/h2>\n

\u0110\u1ea7u ti\u00ean v\u00e0 quan tr\u1ecdng nh\u1ea5t, nh\u00e0 qu\u1ea3n l\u00fd ph\u1ea3i bi\u1ebft t\u1ef1 t\u00ecm feedback cho m\u00ecnh. L\u00e0 PM, b\u1ea1n ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a team. V\u1eady n\u00ean h\u00e3y t\u1ef1 trau d\u1ed3i v\u00e0 c\u1ea3i thi\u1ec7n b\u1ea3n th\u00e2n tr\u01b0\u1edbc khi thay \u0111\u1ed5i ng\u01b0\u1eddi kh\u00e1c. B\u1eb1ng c\u00e1ch y\u00eau c\u1ea7u \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a b\u1ea1n, b\u1ea1n t\u1ea1o n\u00ean t\u01b0\u01a1ng t\u00e1c 2 chi\u1ec1u trong nh\u00f3m, v\u00e0 ch\u1ee9ng minh \u0111\u01b0\u1ee3c r\u1eb1ng tr\u00e1ch nhi\u1ec7m l\u00e0 c\u1ee7a chung.<\/p>\n

B\u1ea1n c\u1ea7n chu\u1ea9n b\u1ecb t\u00e2m l\u00fd \u0111\u1ec3 l\u1eafng nghe nh\u1eefng ph\u1ea3n h\u1ed3i kh\u00f4ng t\u00edch c\u1ef1c. Kh\u1edfi \u0111\u1ea7u s\u1ef1 nghi\u1ec7p, t\u00f4i \u0111\u00e3 n\u1ed7 l\u1ef1c h\u1ebft m\u00ecnh \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd h\u00e0ng \u0111\u1ea7u trong c\u00f4ng ty. Nh\u01b0ng vi\u1ec7c n\u00e0y l\u1ea1i l\u00e0m t\u00f4i tr\u1edf n\u00ean k\u00e9m tinh t\u1ebf trong m\u1eaft \u0111\u1ed3ng nghi\u1ec7p. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd tr\u1ef1c ti\u1ebfp c\u1ee7a t\u00f4i \u0111\u00e3 n\u00f3i th\u1eb3ng: “B\u1ea1n xu\u1ea5t s\u1eafc v\u00e0 l\u00e0 m\u1ed9t trong nh\u1eefng ng\u01b0\u1eddi gi\u1ecfi nh\u1ea5t ch\u00fang t\u00f4i c\u00f3, tuy nhi\u00ean, kh\u00f4ng ai mu\u1ed1n l\u00e0m vi\u1ec7c v\u1edbi b\u1ea1n.” \u00d4i. Th\u1eadt t\u1ed5n th\u01b0\u01a1ng! Tuy v\u1eady, ph\u1ea3n h\u1ed3i \u0111\u00f3 l\u00e0 m\u1ed9t trong nh\u1eefng m\u00f3n qu\u00e0 l\u1edbn nh\u1ea5t m\u00e0 t\u00f4i \u0111\u00e3 t\u1eebng nh\u1eadn \u0111\u01b0\u1ee3c trong s\u1ef1 nghi\u1ec7p c\u1ee7a m\u00ecnh. N\u00f3 th\u00fac \u0111\u1ea9y t\u00f4i h\u00e0nh \u0111\u1ed9ng v\u00e0 t\u00ecm c\u00e1ch qu\u1ea3n l\u00fd t\u1ed1t h\u01a1n.<\/p>\n

Khi b\u1ea1n y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c feedback, \u0111\u1eebng tranh lu\u1eadn, \u0111\u1eebng b\u1ea3o v\u1ec7 c\u00e1 nh\u00e2n. L\u1eafng nghe \u0111\u1ec3 soi chi\u1ebfu l\u1ea1i m\u00ecnh. Nh\u1eefng quan \u0111i\u1ec3m c\u1ee7a h\u1ecd l\u00e0 \u0111\u1ed9ng l\u1ef1c c\u1ea3i thi\u1ec7n b\u1ea3n th\u00e2n v\u00e0 c\u00f9ng team ti\u1ebfn v\u1ec1 ph\u00eda tr\u01b0\u1edbc. V\u00e0 s\u1ebd s\u1edbm th\u00f4i, nh\u00f3m c\u1ee7a b\u1ea1n c\u0169ng s\u1ebd y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c nh\u1eadn feedback nh\u01b0 c\u00e1ch b\u1ea1n \u0111\u00e3 l\u00e0m.<\/p>\n

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T\u0103ng ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c<\/strong><\/span><\/h2>\n

C\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m c\u1ea7n s\u1ef1 c\u1ed7 v\u0169, r\u1eb1ng h\u1ecd \u0111\u00e3 ho\u00e0n th\u00e0nh r\u1ea5t t\u1ed1t nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c giao. Kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng c\u00f3 nh\u1eefng feedback t\u00edch c\u1ef1c, tuy nhi\u00ean s\u1ef1 bi quan g\u00e2y n\u00ean nhi\u1ec1u b\u1ea5t l\u1ee3i t\u1ea1o c\u00f4ng s\u1edf. B\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ec1 xu\u1ea5t c\u1ea3i thi\u1ec7n, nh\u01b0ng \u0111\u1eebng l\u00e0m nh\u00e2n vi\u00ean th\u1ea5y m\u1ea5t \u0111\u1ed9ng l\u1ef1c.<\/p>\n

Theo T\u1ea1p ch\u00ed Harvard Business Review, m\u1ed9t nh\u00f3m nghi\u00ean c\u1ee9u l\u1edbn v\u1ec1 t\u00e2m l\u00fd t\u1ed5 ch\u1ee9c t\u00edch c\u1ef1c \u0111\u00e3 ch\u1ee9ng minh \u201cm\u1ed9t m\u00f4i tr\u01b0\u1eddng t\u00edch c\u1ef1c s\u1ebd d\u1eabn \u0111\u1ebfn l\u1ee3i \u00edch \u0111\u00e1ng k\u1ec3 cho ng\u01b0\u1eddi lao \u0111\u1ed9ng v\u00e0 ng\u01b0\u1eddi s\u1eed d\u1ee5ng lao \u0111\u1ed9ng “<\/p>\n

L\u00e0m sao \u0111\u1ec3 lan truy\u1ec1n s\u1ef1 t\u00edch c\u1ef1c. \u0110\u01a1n gi\u1ea3n th\u00f4i: \u201cB\u1eaft\u201d l\u1ea5y nh\u1eefng kho\u1ea3nh kh\u1eafc m\u00e0 nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3. Hoan h\u00f4 nh\u1eefng th\u00e0nh t\u1ef1u v\u00e0 ch\u00fac m\u1eebng h\u1ecd. H\u00e3y \u0111\u1ec3 \u0111\u1ed3ng \u0111\u1ed9i c\u1ee7a b\u1ea1n bi\u1ebft b\u1ea1n \u0111\u00e1nh gi\u00e1 cao s\u1ef1 \u0111\u00f3ng g\u00f3p c\u1ee7a h\u1ecd nh\u01b0 th\u1ebf n\u00e0o. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 truy\u1ec1n c\u1ea3m h\u1ee9ng cho h\u1ecd ph\u00e1t huy th\u1ebf m\u1ea1nh c\u1ee7a m\u00ecnh m\u00e0 c\u00f2n cho ph\u00e9p h\u1ecd c\u1ea3m th\u1ea5y t\u1ef1 ch\u1ee7 v\u00e0 c\u00f3 quy\u1ec1n s\u1edf h\u1eefu trong c\u00e1c t\u1ed5 ch\u1ee9c. H\u1ecd s\u1ebd nh\u00ecn th\u1ea5y t\u1ed5 ch\u1ee9c nh\u01b0 m\u1ed9t to\u00e0n th\u1ec3 th\u1ed1ng nh\u1ea5t th\u1ecbnh v\u01b0\u1ee3ng.<\/p>\n

Ph\u1ea3n h\u1ed3i l\u00e0nh m\u1ea1nh\u00a0<\/strong><\/span><\/h2>\n

Cu\u1ed1i c\u00f9ng l\u00e0, gi\u1eef s\u1ef1 trung l\u1eadp v\u00e0 l\u00e0nh m\u1ea1nh trong feedback. M\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng v\u1eabn l\u00e0 t\u00ecm ki\u1ebfm ph\u01b0\u01a1ng \u00e1n c\u1ea3i thi\u1ec7n \u0111\u1ec3 \u0111\u01b0a to\u00e0n b\u1ed9 doanh nghi\u1ec7p \u0111i l\u00ean. S\u1ebd kh\u00f4ng d\u1ec5 d\u00e0ng, nh\u01b0ng k\u1ebft qu\u1ea3 r\u1ea5t x\u1ee9ng \u0111\u00e1ng. \u00a0<\/p>\n

C\u0169ng gi\u1ed1ng nh\u01b0 vi\u1ec7c t\u1eadp gym. B\u1ea1n s\u1ebd ko th\u00edch Hu\u1ea5n luy\u1ec7n vi\u00ean khi h\u1ecd \u00e9p b\u1ea1n ch\u1ea1y th\u00eam 1 km, \u0111\u1ea9y th\u00eam v\u00e0i kg t\u1ea1. Tuy nhi\u00ean, h\u1ecd bi\u1ebft gi\u00e1 tr\u1ecb b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c s\u1ebd kh\u00f4ng ch\u1ec9 l\u00e0 bi\u1ebfn \u0111\u1ed5i c\u01a1 th\u1ec3, m\u00e0 c\u00f2n l\u00e0 m\u1ed9t cu\u1ed9c s\u1ed1ng ch\u1ea5t l\u01b0\u1ee3ng h\u01a1n: ch\u01a1i \u0111\u00f9a v\u1edbi con c\u00e1i, t\u1eadn h\u01b0\u1edfng body \u0111\u1eb9p trong m\u1ed9t b\u1ed9 qu\u1ea7n \u00e1o v\u1eeba v\u1eb7n, c\u1ea3m th\u1ea5y tr\u00e0n \u0111\u1ea7y sinh l\u1ef1c \u0111\u1ec3 l\u00e0m nh\u1eefng \u0111i\u1ec1u b\u1ea1n mu\u1ed1n l\u00e0m.<\/p>\n

V\u1edbi vai tr\u00f2 PM, h\u00e3y l\u00e3nh \u0111\u1ea1o nh\u00f3m theo c\u00e1ch t\u01b0\u01a1ng t\u1ef1. T\u1ea1o \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi v\u01b0\u1ee3t qua kh\u00f3 kh\u0103n v\u00e0 v\u01b0\u01a1n t\u1edbi th\u00e0nh c\u00f4ng, ng\u00e0y m\u1ed9t ph\u00e1t tri\u1ec3n h\u01a1n. H\u00e3y nh\u1edb, b\u1ea1n \u0111ang t\u1eb7ng cho h\u1ecd m\u1ed9t m\u00f3n qu\u00e0 v\u1edbi l\u1ee3i \u00edch gi\u00e1 tr\u1ecb. H\u00e3y t\u1eadp trung v\u00e0o s\u1ef1 th\u1eadt, n\u00eau ra \u0111i\u1ec3m c\u1ea7n kh\u1eafc ph\u1ee5c nh\u01b0ng c\u0169ng tuy\u00ean d\u01b0\u01a1ng v\u00e0 nh\u1ea5n m\u1ea1nh nh\u1eefng th\u00e0nh t\u1ef1u. L\u00e0m \u0111\u01b0\u1ee3c nh\u01b0 th\u1ebf, b\u1ea1n s\u1ebd ho\u00e0n to\u00e0n gi\u1ea3i ph\u00f3ng ti\u1ec1m n\u0103ng c\u1ee7a c\u1ed9ng s\u1ef1 m\u00e0 m\u00ecnh h\u1ee3p t\u00e1c.<\/p>\n

T\u00e1c gi\u1ea3:Hernani Alves<\/strong><\/p>\n

Ngu\u1ed3n: Projectmanagement.com<\/em><\/p>\n

Vi\u1ec7n Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n Masterskills (L\u01b0\u1ee3c d\u1ecbch: Kat)<\/em><\/p>\n

\u00a0<\/p>\n

<\/strong><\/p>\n

<\/sup><\/strong><\/span><\/span><\/p>\n

11 B\u00cd QUY\u1ebeT TH\u00c0NH C\u00d4NG C\u1ee6A GI\u00c1M \u0110\u1ed0C D\u1ef0 \u00c1N<\/p>\n

\u00a0<\/p>\n

\u00a0<\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

Y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c feedback (ph\u1ea3n h\u1ed3i) \u0110\u1ea7u ti\u00ean v\u00e0 quan tr\u1ecdng nh\u1ea5t, nh\u00e0 qu\u1ea3n l\u00fd ph\u1ea3i bi\u1ebft t\u1ef1 t\u00ecm feedback cho m\u00ecnh. L\u00e0 PM, b\u1ea1n ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a team. V\u1eady n\u00ean h\u00e3y t\u1ef1 trau d\u1ed3i v\u00e0 c\u1ea3i thi\u1ec7n b\u1ea3n th\u00e2n tr\u01b0\u1edbc khi thay \u0111\u1ed5i ng\u01b0\u1eddi kh\u00e1c. B\u1eb1ng c\u00e1ch y\u00eau c\u1ea7u […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37860"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37860"}],"version-history":[{"count":1,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37860\/revisions"}],"predecessor-version":[{"id":69433,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37860\/revisions\/69433"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37860"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37860"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}