{"id":37898,"date":"2023-12-08T23:48:04","date_gmt":"2023-12-08T23:48:04","guid":{"rendered":"https:\/\/masterskills.org\/blog\/so-sanh-khac-nhau-giua-quality-assurance-va-quality-control.html"},"modified":"2023-12-24T21:48:45","modified_gmt":"2023-12-24T14:48:45","slug":"so-sanh-khac-nhau-giua-quality-assurance-va-quality-control","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/so-sanh-khac-nhau-giua-quality-assurance-va-quality-control.html","title":{"rendered":"So s\u00e1nh kh\u00e1c nhau gi\u1eefa Quality Assurance v\u00e0 Quality Control?"},"content":{"rendered":"
\n

QA (Quality Assurance) l\u00e0 g\u00ec? QC (Quality Control) l\u00e0 g\u00ec? S\u1ef1 gi\u1ed1ng nhau v\u00e0 kh\u00e1c nhau gi\u1eefa QA v\u00e0 QC? B\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y s\u1ebd gi\u00fap anh\/ch\u1ecb gi\u1ea3i \u0111\u00e1p nh\u1eefng c\u00e2u h\u1ecfi tr\u00ean.<\/span><\/p>\n

<\/strong><\/span><\/h2>\n

Quality Assurance (\u0110\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng)<\/strong>: Quality Assurance n\u1eb1m trong nh\u00f3m quy tr\u00ecnh th\u1ef1c thi, v\u00e0 l\u00e0 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn d\u1ef1a tr\u00ean quy tr\u00ecnh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c quy tr\u00ecnh v\u00e0 ph\u01b0\u01a1ng ph\u00e1p li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1ea3n xu\u1ea5t c\u00e1c s\u1ea3n ph\u1ea9m\/giao ph\u1ea9m cu\u1ed1i c\u00f9ng kh\u00f4ng c\u00f3 l\u1ed7i \u0111\u1ec3 c\u00e1c s\u1ea3n ph\u1ea9m\/giao ph\u1ea9m c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau ch\u1ea5t l\u01b0\u1ee3ng (nh\u01b0 trong quy tr\u00ecnh Qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng – Manage Quality).<\/span><\/p>\n

– N\u00f3i m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n h\u01a1n, Quality Assurance quan t\u00e2m \u0111\u1ebfn c\u00e1c quy tr\u00ecnh<\/strong>. M\u1ee5c \u0111\u00edch ch\u00ednh c\u1ee7a n\u00f3 l\u00e0 \u0111\u1ec3 tr\u00e1nh c\u00e1c khi\u1ebfm khuy\u1ebft trong s\u1ea3n ph\u1ea9m\/giao ph\u1ea9m \u0111\u01b0\u1ee3c b\u1eb1ng c\u00e1ch \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c quy tr\u00ecnh Quality Control hi\u1ec7n t\u1ea1i v\u00e0 \u0111\u01b0a ra c\u00e1c y\u00eau c\u1ea7u thay \u0111\u1ed5i khi c\u1ea7n thi\u1ebft \u0111\u1ec3 s\u1eeda b\u1ea5t k\u1ef3 l\u1ed7i n\u00e0o trong quy tr\u00ecnh.<\/span><\/p>\n

– Quality Assurance l\u00e0 m\u1ed9t quy tr\u00ecnh ch\u1ee7 \u0111\u1ed9ng (proactive)<\/strong>, li\u00ean quan \u0111\u1ebfn vi\u1ec7c hi\u1ec3u c\u00e1c y\u00eau c\u1ea7u v\u00e0 c\u00e1c bi\u1ec7n ph\u00e1p x\u00e2y d\u1ef1ng (v\u00ed d\u1ee5: ki\u1ec3m to\u00e1n ch\u1ea5t l\u01b0\u1ee3ng (quality audit), \u0111\u00e0o t\u1ea1o, v.v.) \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau c\u1ea7n thi\u1ebft.<\/span><\/p>\n

– Quality Assurance \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a c\u00e1c quy tr\u00ecnh.<\/span><\/p>\n

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\u00a0<\/p>\n

<\/strong><\/span><\/h2>\n

Quality Control (Ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng)<\/strong>: Quality Control n\u1eb1m trong nh\u00f3m quy tr\u00ecnh gi\u00e1m s\u00e1t v\u00e0 ki\u1ec3m so\u00e1t, v\u00e0 li\u00ean quan \u0111\u1ebfn c\u00e1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 bi\u1ec7n ph\u00e1p \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c y\u00eau c\u1ea7u ch\u1ea5t l\u01b0\u1ee3ng (nh\u01b0 trong quy tr\u00ecnh Quality Control).<\/span><\/p>\n

– N\u00f3i m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n h\u01a1n, Quality Control quan t\u00e2m \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a c\u00e1c s\u1ea3n ph\u1ea9m\/giao ph\u1ea9m<\/strong>. M\u1ee5c \u0111\u00edch ch\u00ednh c\u1ee7a n\u00f3 l\u00e0 \u0111\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c v\u00e0 ki\u1ec3m tra c\u00e1c khuy\u1ebft t\u1eadt trong s\u1ea3n ph\u1ea9m\/giao ph\u1ea9m.<\/span><\/p>\n

– Quality Control l\u00e0 m\u1ed9t quy tr\u00ecnh ph\u1ea3n \u1ee9ng (reactive)<\/strong> \u0111\u1ec3 ki\u1ec3m tra c\u00e1c s\u1ea3n ph\u1ea9m\/giao ph\u1ea9m \u0111\u1ec3 ph\u00e1t hi\u1ec7n b\u1ea5t k\u1ef3 s\u1ef1 kh\u00f4ng ph\u00f9 h\u1ee3p (non-conformance) n\u00e0o trong \u0111\u00f3.<\/span><\/p>\n

– Quality Control \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e1c minh ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m.<\/span><\/p>\n

Nh\u01b0 \u0111\u00e3 th\u1ea5y \u1edf tr\u00ean, c\u00e1c quy tr\u00ecnh Quality Assurance v\u00e0 Quality Control c\u00f3 li\u00ean quan ch\u1eb7t ch\u1ebd v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi nhau. Quy tr\u00ecnh Quality Assurance x\u00e1c \u0111\u1ecbnh c\u00e1c quy tr\u00ecnh \u0111\u1ec3 th\u1ef1c hi\u1ec7n Quality Control v\u00e0 ph\u1ea3n h\u1ed3i t\u1eeb Quality Control s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy tr\u00ecnh Quality Assurance. N\u1ebfu c\u00e1c l\u1ed7i \u0111\u01b0\u1ee3c t\u00ecm th\u1ea5y t\u1eeb quy tr\u00ecnh Quality Control, th\u00f4ng tin n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c quy tr\u00ecnh Quality Assurance s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh b\u1ea5t k\u1ef3 bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c\/ph\u00f2ng ng\u1eeba n\u00e0o l\u00e0 c\u1ea7n thi\u1ebft. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao \u201cQuality Control Measurements\u201d l\u00e0 m\u1ed9t \u0111\u1ea7u v\u00e0o cho quy tr\u00ecnh Qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng (Manage Quality) trong nh\u00f3m quy tr\u00ecnh Qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng.<\/span><\/p>\n

V\u00ed d\u1ee5: Minh h\u1ecda s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa Quality Assurance v\u00e0 Quality Control trong d\u1ef1 \u00e1n:<\/span><\/p>\n

    \n
  • Quality Control s\u1ebd ki\u1ec3m tra s\u1ea3n ph\u1ea9m cu\u1ed1i c\u00f9ng d\u1ef1a tr\u00ean c\u00e1c y\u00eau c\u1ea7u ch\u1ea5t l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c n\u00eau trong K\u1ebf ho\u1ea1ch qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 b\u00e1o c\u00e1o nh\u01b0 l\u00e0 Quality Control Measurements.<\/span><\/li>\n
  • Quality Assurance s\u1ebd s\u1eed d\u1ee5ng c\u00e1c Quality Control Measurements v\u00e0 c\u00e1c th\u00f4ng tin kh\u00e1c \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 l\u1ea1i li\u1ec7u ph\u01b0\u01a1ng ph\u00e1p v\u00e0 quy tr\u00ecnh \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong d\u1ef1 \u00e1n c\u00f3 ch\u00ednh x\u00e1c hay kh\u00f4ng, v\u00e0 quy tr\u00ecnh Quality Control \u0111ang xem x\u00e9t c\u00e1c s\u1ed1 li\u1ec7u ch\u00ednh x\u00e1c\/hi\u1ec7u qu\u1ea3 nh\u1ea5t, v.v.<\/span><\/li>\n<\/ul>\n

    So s\u00e1nh gi\u1eefa Manage Quality v\u00e0 Control Quality<\/strong><\/span><\/h2>\n

    Manage Quality (Qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng)<\/strong> \u0111\u00f4i khi \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 Quality Assurance (\u0110\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng), m\u1eb7c d\u00f9 Manage Quality c\u00f3 \u0111\u1ecbnh ngh\u0129a r\u1ed9ng h\u01a1n so v\u1edbi Quality Assurance v\u00ec n\u00f3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong c\u00f4ng vi\u1ec7c phi d\u1ef1 \u00e1n. Trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, tr\u1ecdng t\u00e2m c\u1ee7a Quality Assurance l\u00e0 c\u00e1c quy tr\u00ecnh \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong d\u1ef1 \u00e1n. Quality Assurance l\u00e0 v\u1ec1 vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c quy tr\u00ecnh d\u1ef1 \u00e1n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. N\u00f3 li\u00ean quan \u0111\u1ebfn vi\u1ec7c tu\u00e2n theo v\u00e0 \u0111\u00e1p \u1ee9ng c\u00e1c ti\u00eau chu\u1ea9n \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c b\u00ean li\u00ean quan r\u1eb1ng s\u1ea3n ph\u1ea9m cu\u1ed1i c\u00f9ng s\u1ebd \u0111\u00e1p \u1ee9ng nhu c\u1ea7u, mong \u0111\u1ee3i v\u00e0 y\u00eau c\u1ea7u c\u1ee7a h\u1ecd. Manage Quality bao g\u1ed3m t\u1ea5t c\u1ea3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng Quality Assurance v\u00e0 c\u0169ng quan t\u00e2m \u0111\u1ebfn c\u00e1c kh\u00eda c\u1ea1nh thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m v\u00e0 c\u1ea3i ti\u1ebfn quy tr\u00ecnh. C\u00f4ng vi\u1ec7c Manage Quality s\u1ebd thu\u1ed9c danh m\u1ee5c c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p (conformance work) trong khung chi ph\u00ed c\u1ee7a ch\u1ea5t l\u01b0\u1ee3ng (cost of quality)<\/span><\/p>\n

    Control Quality (Ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng)<\/strong> \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ec3 \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 ho\u00e0n thi\u1ec7n, tu\u00e2n th\u1ee7 v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u00f9 h\u1ee3p \u0111\u1ec3 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 tr\u01b0\u1edbc khi ng\u01b0\u1eddi d\u00f9ng ch\u1ea5p nh\u1eadn v\u00e0 giao h\u00e0ng cu\u1ed1i c\u00f9ng. \u0110i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1eb1ng c\u00e1ch \u0111o t\u1ea5t c\u1ea3 c\u00e1c b\u01b0\u1edbc, thu\u1ed9c t\u00ednh v\u00e0 c\u00e1c bi\u1ebfn \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e1c minh s\u1ef1 ph\u00f9 h\u1ee3p ho\u1eb7c tu\u00e2n th\u1ee7 c\u00e1c th\u00f4ng s\u1ed1 k\u1ef9 thu\u1eadt \u0111\u01b0\u1ee3c n\u00eau trong giai \u0111o\u1ea1n l\u1eadp k\u1ebf ho\u1ea1ch.<\/span><\/p>\n

    \u00a0<\/p>\n

    <\/strong><\/span><\/p>\n

    <\/strong><\/span><\/p>\n

    Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n l\u00e0 g\u00ec? – What is Project Management?<\/span><\/p>\n

    Project vs. Program vs. Portfolio<\/span><\/p>\n

    C\u00e1c thu\u1eadt ng\u1eef d\u1ec5 nh\u1ea7m l\u1eabn trong b\u00e0i thi PMP<\/sup>\u00a0v\u00e0 Gi\u1ea3i th\u00edch chuy\u00ean s\u00e2u<\/span><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

    QA (Quality Assurance) l\u00e0 g\u00ec? QC (Quality Control) l\u00e0 g\u00ec? S\u1ef1 gi\u1ed1ng nhau v\u00e0 kh\u00e1c nhau gi\u1eefa QA v\u00e0 QC? B\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y s\u1ebd gi\u00fap anh\/ch\u1ecb gi\u1ea3i \u0111\u00e1p nh\u1eefng c\u00e2u h\u1ecfi tr\u00ean. Quality Assurance (\u0110\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng): Quality Assurance n\u1eb1m trong nh\u00f3m quy tr\u00ecnh th\u1ef1c thi, v\u00e0 l\u00e0 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn d\u1ef1a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37898"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=37898"}],"version-history":[{"count":1,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37898\/revisions"}],"predecessor-version":[{"id":69455,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/37898\/revisions\/69455"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=37898"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=37898"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=37898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}