{"id":38057,"date":"2023-12-08T23:53:03","date_gmt":"2023-12-08T23:53:03","guid":{"rendered":"https:\/\/masterskills.org\/blog\/van-hoa-doanh-nghiep-do-la-cam-giac.html"},"modified":"2023-12-13T11:18:07","modified_gmt":"2023-12-13T11:18:07","slug":"van-hoa-doanh-nghiep-do-la-cam-giac","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/van-hoa-doanh-nghiep-do-la-cam-giac.html","title":{"rendered":"V\u0103n h\u00f3a doanh nghi\u1ec7p – \u0110\u00f3 l\u00e0 “c\u1ea3m gi\u00e1c”"},"content":{"rendered":"
\n

Hi\u1ec7n nay, c\u00f3 r\u1ea5t nhi\u1ec1u nghi\u00ean c\u1ee9u tr\u00ean c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i v\u1ec1 c\u00e1ch ph\u00e1t tri\u1ec3n, duy tr\u00ec v\u00e0 thay \u0111\u1ed5i v\u0103n h\u00f3a doanh nghi\u1ec7p. T\u1ea5t c\u1ea3 doanh nghi\u1ec7p \u2013 t\u1eeb nh\u1eefng c\u00f4ng ty c\u1ed1 v\u1ea5n mang t\u1ea7m qu\u1ed1c t\u1ebf \u0111\u1ebfn nh\u1eefng c\u00f4ng ty nh\u1ecf, m\u1edbi th\u00e0nh l\u1eadp \u2013 \u0111\u1ec1u nghi\u00ean c\u1ee9u, ph\u00e2n t\u00edch, b\u00e1o c\u00e1o v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u00e1c ph\u01b0\u01a1ng \u00e1n h\u00e0nh \u0111\u1ed9ng \u0111\u1ec3 d\u1eabn d\u1eaft c\u00f4ng ty \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng m\u1ee5c ti\u00eau \u0111\u1ec1 ra. C\u00e1c c\u00f4ng ty thu\u00ea gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh th\u01b0\u1eddng c\u00f3 xu h\u01b0\u1edbng t\u00ecm ki\u1ebfm nh\u1eefng ng\u01b0\u1eddi c\u00f3 kinh nghi\u1ec7m, c\u00f3 danh ti\u1ebfng v\u1ec1 vi\u1ec7c thay \u0111\u1ed5i v\u0103n h\u00f3a doanh nghi\u1ec7p \u0111\u1ec3 m\u1eddi v\u1ec1 l\u00e0m vi\u1ec7c.<\/p>\n

T\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng ty \u0111ang cung c\u1ea5p d\u1ecbch v\u1ee5 thi\u1ebft y\u1ebfu, c\u00f3 kinh nghi\u1ec7m h\u01a1n 35 n\u0103m \u0111\u1ec1u ch\u1ec9 cho t\u00f4i th\u1ea5y r\u1eb1ng v\u0103n h\u00f3a r\u1ea5t kh\u00f3 \u0111\u1ec3 \u0111\u1ecbnh ngh\u0129a v\u00e0 \u0111\u1ec3 thay \u0111\u1ed5i l\u1ea1i c\u00e0ng kh\u00f3 h\u01a1n n\u1eefa. \u0110\u00e3 c\u00f3 nh\u1eefng l\u00fd thuy\u1ebft, k\u1ec3 c\u1ea3 nh\u1eefng b\u00e0i vi\u1ebft tr\u00ean trang n\u00e0y (projectmanagement.com), li\u00ean quan \u0111\u1ebfn ch\u1ee7 \u0111\u1ec1 c\u1ee7a th\u00e1ng n\u00e0y l\u00e0 r\u1eb1ng v\u0103n h\u00f3a doanh nghi\u1ec7p kh\u00f4ng n\u00ean l\u00e0 \u01b0u ti\u00ean trong qu\u1ea3n l\u00fd doanh nghi\u1ec7p v\u00e0 t\u00f4i kh\u00f4ng \u0111\u1ed3ng \u00fd nh\u01b0ng t\u00f4n tr\u1ecdng \u00fd ki\u1ebfn \u0111\u00f3.<\/p>\n

\u0110\u1ecbnh ngh\u0129a v\u0103n h\u00f3a doanh nghi\u1ec7p<\/strong><\/span><\/h1>\n

Ch\u00fang ta h\u00e3y b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c \u0111\u1ecbnh ngh\u0129a xem v\u0103n h\u00f3a doanh nghi\u1ec7p l\u00e0 g\u00ec. T\u00f4i \u0111\u00e3 \u0111\u1ecdc \u0111\u01b0\u1ee3c m\u1ed9t b\u1ea3n tin th\u00fa v\u1ecb tr\u00ean t\u1edd b\u00e1o Forbes h\u1ed3i th\u00e1ng 11 , \u0111\u1ecbnh ngh\u0129a r\u1eb1ng \u201cni\u1ec1m tin v\u00e0 c\u00e1ch h\u00e0nh x\u1eed t\u1ea1o n\u00ean doanh nghi\u1ec7p c\u1ee7a b\u1ea1n\u201d. T\u00f4i r\u1ea5t th\u00edch \u0111\u1ecbnh ngh\u0129a n\u00e0y. L\u00e0m sao \u0111\u1ec3 ch\u00fang ta n\u00f3i v\u1edbi \u00f4ng ch\u1ee7 r\u1eb1ng kh\u00f4ng n\u00ean t\u1eadp trung v\u00e0o ch\u00ednh gi\u00e1 tr\u1ecb tinh th\u1ea7n c\u1ee7a c\u00f4ng ty? Theo t\u00f4i, ph\u01b0\u01a1ng th\u1ee9c kinh doanh \u0111\u01b0\u1ee3c t\u1ea1o ra b\u1eb1ng ch\u00ednh nh\u1eefng s\u1ef1 kh\u00e1c bi\u1ec7t c\u1ee7a ch\u00fang ta v\u1edbi nh\u1eefng c\u00f4ng ty kh\u00e1c.<\/p>\n

Hi\u1ec7n nay, vi\u1ec7c ti\u1ebfp c\u1eadn th\u00f4ng tin tr\u00ean to\u00e0n c\u1ea7u r\u1ea5t d\u1ec5 d\u00e0ng v\u00e0 h\u1ea7u nh\u01b0 c\u00e1c c\u00f4ng ty trong th\u1ecb tr\u01b0\u1eddng c\u1ea1nh tranh \u0111\u1ec1u \u0111\u1ecbnh gi\u00e1 s\u1ea3n ph\u1ea9m c\u1ee7a h\u1ecd g\u1ea7n b\u1eb1ng nhau. Ng\u01b0\u1eddi mua c\u00f3 th\u1ec3 l\u00e0m m\u1ed9t thao t\u00e1c t\u00ecm ki\u1ebfm \u0111\u01a1n gi\u1ea3n v\u00e0 t\u00ecm ra \u0111\u01b0\u1ee3c d\u1ec5 d\u00e0ng gi\u00e1 c\u1ee7a s\u1ea3n ph\u1ea9m m\u00e0 m\u00ecnh quan t\u00e2m. D\u1ef1a tr\u00ean vi\u1ec7c qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng trong chu\u1ed7i cung \u1ee9ng th\u00ec vi\u1ec7c l\u1ef1a ch\u1ecdn nh\u00e0 cung c\u1ea5p A hay B gi\u1edd \u0111\u00e2y ch\u1ec9 l\u00e0 vi\u1ec7c tung \u0111\u1ed3ng xu may r\u1ee7i.<\/p>\n

V\u1eady \u0111i\u1ec1u g\u00ec l\u00e0 kh\u00e1c bi\u1ec7t gi\u1eefa c\u00e1c c\u00f4ng ty? \u201cC\u1ea3m gi\u00e1c\u201d \u2013 ch\u00ednh l\u00e0 gi\u00e1c quan th\u1ee9 6 kh\u00f4ng th\u1ec3 \u0111\u1ecbnh l\u01b0\u1ee3ng hay \u0111o l\u01b0\u1eddng m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c \u0111\u01b0\u1ee3c. Li\u1ec7u r\u1eb1ng vi\u1ec7c m\u1ed9t t\u1eadp \u0111o\u00e0n l\u1edbn \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh (ch\u1eb3ng h\u1ea1n nh\u01b0 l\u1ef1a ch\u1ecdn h\u00e3ng v\u1eadn t\u1ea3i n\u00e0o cung c\u1ea5p d\u1ecbch v\u1ee5 di \u0111\u1ed9ng tr\u00ean to\u00e0n qu\u1ed1c) hay m\u1ed9t v\u1ee5 \u0111\u1ea7u t\u01b0 nh\u1ecf h\u01a1n (nh\u01b0 vi\u1ec7c mua m\u1ed9t ph\u01b0\u01a1ng ti\u1ec7n \u0111i l\u1ea1i) th\u00ec s\u1ef1 t\u01b0\u01a1ng t\u00e1c gi\u1eefa c\u00e1 nh\u00e2n v\u1edbi c\u00f4ng ty b\u00e1n h\u00e0ng c\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u00e1ng k\u1ec3 \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh n\u00e0y hay kh\u00f4ng. C\u00e1ch ti\u1ebfp c\u1eadn, phong c\u00e1ch giao ti\u1ebfp, t\u00ednh ch\u00e2n th\u1eadt, s\u1ef1 \u0111\u1ed3ng c\u1ea3m v\u00e0 c\u1ea3 t\u00ednh chuy\u00ean nghi\u1ec7p c\u1ee7a nh\u1eefng ng\u01b0\u1eddi li\u00ean quan trong qu\u00e1 tr\u00ecnh (mua \u2013 b\u00e1n) n\u00e0y \u0111\u1ec1u s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u00e1ng k\u1ec3 \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng.<\/p>\n

Li\u1ec7u \u0111\u00e2y c\u00f3 ph\u1ea3i l\u00e0 \u201cv\u0103n h\u00f3a\u201d c\u1ee7a c\u00f4ng ty kh\u00f4ng? \u0110\u00e2y c\u00f3 n\u00ean l\u00e0 \u01b0u ti\u00ean c\u1ee7a qu\u1ea3n l\u00fd c\u1ea5p cao?<\/p>\n

B\u00e1nh \u201csandwich\u201d c\u1ea5u th\u00e0nh v\u0103n h\u00f3a doanh nghi\u1ec7p<\/strong><\/span><\/h1>\n

Ph\u1ea7n tr\u00ean c\u00f9ng c\u1ee7a chi\u1ebfc b\u00e1nh sandwich v\u0103n h\u00f3a ch\u00ednh l\u00e0 qu\u1ea3n l\u00fd c\u1ea5p cao. Richard Branson, nh\u00e0 s\u00e1ng l\u1eadp c\u1ee7a Virgin Group, r\u1ea5t n\u1ed5i ti\u1ebfng v\u1edbi ni\u1ec1m \u0111am m\u00ea trong d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng tuy\u1ec7t v\u1eddi. Sau khi mua l\u1ea1i m\u1ed9t doanh nghi\u1ec7p hay trong khi tung ra m\u1ed9t d\u1ecbch v\u1ee5 m\u1edbi, \u00f4ng \u1ea5y s\u1ebd kh\u00f4ng cho ph\u00e9p s\u1eed d\u1ee5ng th\u01b0\u01a1ng hi\u1ec7u Virgin \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p hay s\u1ea3n ph\u1ea9m \u0111\u00f3 cho t\u1edbi khi x\u00e1c nh\u1eadn \u0111\u00e3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c c\u00e1c ti\u00eau chu\u1ea9n d\u1ecbch v\u1ee5 kh\u1eaft khe c\u1ee7a t\u1eadp \u0111o\u00e0n. M\u1eb7c d\u00f9 l\u1ee3i nhu\u1eadn c\u1ee7a doanh nghi\u1ec7p l\u00e0 \u01b0u ti\u00ean c\u1ea7n thi\u1ebft nh\u01b0ng \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00fd c\u1ea5p cao c\u1ee7a Virgin hi\u1ec3u r\u1eb1ng doanh thu s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c khi c\u00f4ng ch\u00fang nh\u1eadn ra d\u1ecbch v\u1ee5 m\u00e0 Virgin cung c\u1ea5p ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c n\u00e2ng c\u1ea5p kh\u00f4ng ng\u1eebng.<\/p>\n

Ph\u1ea7n ph\u00eda d\u01b0\u1edbi c\u1ee7a chi\u1ebfc b\u00e1nh sandwich v\u0103n h\u00f3a ch\u00ednh l\u00e0 \u0111\u1ed9i ng\u0169 front-line. \u0110\u00f3 l\u00e0 nh\u1eefng ng\u01b0\u1eddi g\u1eb7p g\u1ee1 kh\u00e1ch h\u00e0ng ho\u1eb7c ng\u01b0\u1eddi s\u1eed d\u1ee5ng cu\u1ed1i c\u00f9ng tr\u00ean c\u01a1 s\u1edf d\u1eef li\u1ec7u h\u00e0ng ng\u00e0y. H\u1ecd c\u00f3 th\u1ec3 l\u00e0 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, nh\u00e2n vi\u00ean marketing l\u00e0m vi\u1ec7c cho nh\u1eefng m\u1ea3ng kinh doanh m\u1edbi ho\u1eb7c h\u1ecd c\u00f3 th\u1ec3 l\u00e0 th\u00e0nh vi\u00ean c\u1ee7a nh\u00f3m v\u1eadn h\u00e0nh, gi\u1ea3i quy\u1ebft c\u00e1c c\u00f4ng vi\u1ec7c h\u1eb1ng ng\u00e0y \u0111\u1ec3 vi\u1ec7c kinh doanh \u0111\u01b0\u1ee3c tr\u00f4i ch\u1ea3y. H\u1ecd c\u0169ng c\u00f3 th\u1ec3 l\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, l\u00e0 c\u1ea7u n\u1ed1i \u0111\u1ec3 chuy\u1ec3n ph\u00e1t s\u1ea3n ph\u1ea9m\/ d\u1ecbch v\u1ee5 \u0111\u00e3 b\u00e1n hay s\u1ea3n ph\u1ea9m \u0111ang \u0111\u01b0\u1ee3c c\u1ea3i ti\u1ebfn.<\/p>\n

Nh\u00f3m nh\u1eefng chuy\u00ean gia n\u00e0y hi\u1ec3u r\u1eb1ng vai tr\u00f2 c\u1ee7a h\u1ecd l\u00e0 duy tr\u00ec c\u00e1ch ti\u1ebfp c\u1eadn ph\u00f9 h\u1ee3p, \u0111\u1ea3m b\u1ea3o t\u00ednh ch\u00e2n th\u00e0nh, \u0111\u1ed3ng c\u1ea3m v\u00e0 s\u1ef1 chuy\u00ean nghi\u1ec7p. M\u1ed7i th\u00e0nh vi\u00ean trong nh\u00f3m \u0111\u1ec1u bi\u1ebft r\u1eb1ng c\u00e1ch h\u1ecd x\u00e2y d\u1ef1ng v\u00e0 c\u00e1ch h\u1ecd gi\u00fap kh\u00e1ch h\u00e0ng x\u00e2y d\u1ef1ng \u201cc\u1ea3m gi\u00e1c\u201d s\u1ebd x\u00e1c \u0111\u1ecbnh xem c\u00e1ch h\u00e0nh x\u1eed c\u1ee7a h\u1ecd l\u00e0 \u0111\u00fang hay sai.<\/p>\n

Ch\u00ednh v\u00ec v\u1eady, v\u0103n h\u00f3a doanh nghi\u1ec7p l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a s\u1ef1 th\u1ed1ng nh\u1ea5t t\u1eeb tr\u00ean xu\u1ed1ng, k\u1ebft h\u1ee3p gi\u1eefa c\u00e1c \u01b0u ti\u00ean ch\u00ednh y\u1ebfu c\u1ee7a c\u00f4ng ty v\u1edbi mong mu\u1ed1n c\u1ee7a nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi \u0111\u1ec3 c\u00f9ng ph\u00e1t tri\u1ec3n, chuy\u1ec3n giao s\u1ea3n ph\u1ea9m.<\/p>\n

V\u1eady, \u0111i\u1ec1u g\u00ec c\u1ea7n thi\u1ebft b\u00e2y gi\u1edd?<\/strong><\/span><\/h1>\n

C\u00f3 \u00fd ki\u1ebfn cho r\u1eb1ng c\u00e1c doanh nghi\u1ec7p nh\u1ecf v\u00e0 m\u1edbi s\u1ebd thi\u1ebft l\u1eadp hay thay \u0111\u1ed5i v\u0103n h\u00f3a nhanh h\u01a1n. Ng\u01b0\u1ee3c l\u1ea1i, c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u00e3 ho\u1ea1t \u0111\u1ed9ng nhi\u1ec1u n\u0103m (v\u00e0\/ ho\u1eb7c c\u00f3 s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean l\u1edbn) \u0111\u1ed1i m\u1eb7t v\u1edbi th\u00e1ch th\u1ee9c l\u1edbn h\u01a1n. Trong khi v\u1ea5n \u0111\u1ec1 v\u1eabn c\u00f2n \u0111ang \u0111\u01b0\u1ee3c tranh lu\u1eadn, \u1edf \u0111\u00e2y c\u00f3 5 b\u01b0\u1edbc c\u01a1 b\u1ea3n \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t n\u1ec1n v\u0103n h\u00f3a:<\/p>\n

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  1. \n

    Nh\u1eadn bi\u1ebft nhu c\u1ea7u thay \u0111\u1ed5i.<\/strong><\/span> Th\u00f4ng th\u01b0\u1eddng \u0111\u00e2y l\u00e0 b\u01b0\u1edbc kh\u00f3 nh\u1ea5t, m\u1ed9t c\u00f4ng ty c\u1ea7n trao \u0111\u1ed5i v\u1edbi nh\u00f3m kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. Xu h\u01b0\u1edbng thay \u0111\u1ed5i v\u00e0 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng (v\u00e0 th\u1eadm ch\u00ed l\u00e0 ng\u01b0\u1eddi s\u1eed d\u1ee5ng cu\u1ed1i c\u00f9ng) ph\u1ea3i li\u00ean quan \u0111\u1ebfn nhau. Thay \u0111\u1ed5i v\u0103n h\u00f3a trong m\u1ed9t th\u1eddi gian d\u00e0i (c\u0169ng nh\u01b0 vi\u1ec7c l\u00e1i m\u1ed9t con t\u00e0u l\u1edbn) s\u1ebd c\u00f3 kh\u1ea3 n\u0103ng th\u00e0nh c\u00f4ng cao h\u01a1n so v\u1edbi vi\u1ec7c nh\u1eadn bi\u1ebft v\u1ea5n \u0111\u1ec1 tr\u1ec5 h\u01a1n.<\/p>\n<\/li>\n

  2. D\u1eabn d\u1eaft b\u1eb1ng d\u1eabn ch\u1ee9ng.<\/strong> M\u1ed9t chi\u1ebfn l\u01b0\u1ee3c th\u00e0nh c\u00f4ng kh\u00f4ng ch\u1ec9 \u0111o l\u01b0\u1eddng trong k\u1ebft qu\u1ea3 t\u1eebng qu\u00fd. \u0110\u1ec3 ph\u00e1t tri\u1ec3n, c\u00e1c cam k\u1ebft c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c ch\u1ee9ng minh b\u1eb1ng nh\u1eefng l\u1eddi nh\u1eafn, l\u1eddi nh\u1eafc nh\u1edf trong th\u1eddi gian d\u00e0i, li\u00ean t\u1ee5c v\u00e0 nh\u1ea5t qu\u00e1n.<\/li>\n
  3. Giao ti\u1ebfp, giao ti\u1ebfp v\u00e0 giao ti\u1ebfp.<\/strong> \u0110\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p, c\u00f3 hai c\u00e1ch giao ti\u1ebfp c\u1ea7n \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch. T\u1ea5t c\u1ea3 c\u00e1c c\u1ea5p ph\u1ea3i \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u \u0111\u01b0a ra c\u00e1c ki\u1ebfn ngh\u1ecb v\u1ec1 c\u00e1ch th\u1ee9c \u0111\u1ec3 thay \u0111\u1ed5i. Nh\u1eefng ng\u01b0\u1eddi bi\u1ebft c\u1ea7n thay \u0111\u1ed5i nh\u1eefng g\u00ec s\u1ebd c\u00f3 kh\u1ea3 n\u0103ng gi\u00fap \u0111\u1ee1 c\u00e1c th\u00e0nh vi\u00ean c\u1ee7a nh\u00f3m front-line t\u1ed1t h\u01a1n.<\/li>\n
  4. K\u1ef7 ni\u1ec7m nh\u1eefng chi\u1ebfn th\u1eafng d\u00f9 nh\u1ecf nh\u1eb7t.<\/strong> \u0110\u1eebng ch\u1edd cho \u0111\u1ebfn m\u1ed9t n\u0103m sau m\u1edbi nh\u1eadn ra s\u1ef1 thay \u0111\u1ed5i th\u00e0nh c\u00f4ng. B\u1edfi v\u00ec s\u1ef1 thay \u0111\u1ed5i h\u1eefu h\u00ecnh (hay v\u00f4 h\u00ecnh) \u0111\u1ec1u c\u00f3 d\u1ea5u hi\u1ec7u nh\u1eadn bi\u1ebft, c\u00f3 th\u1ec3 th\u00f4ng qua ph\u1ea3n h\u1ed3i t\u1eeb ng\u01b0\u1eddi d\u00f9ng\/ kh\u00e1ch h\u00e0ng, c\u00f3 th\u1ec3 nh\u1eadn ra nh\u1eefng s\u1ef1 c\u1ea3i thi\u1ec7n c\u00f3 \u0111ang \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh kh\u00f4ng. Nh\u1eefng tin t\u1ed1t s\u1ebd \u0111\u01b0\u1ee3c lan r\u1ed9ng.<\/li>\n
  5. N\u1ebfu b\u1ea1n kh\u00f4ng th\u1ec3 thay \u0111\u1ed5i ng\u01b0\u1eddi kh\u00e1c, h\u00e3y c\u1ed1 g\u1eafng th\u00eam n\u1eefa.<\/strong> Thay \u0111\u1ed5i l\u00e0 r\u1ea5t kh\u00f3 kh\u0103n. Ti\u1ec1n l\u01b0\u01a1ng cho nh\u00e2n c\u00f4ng r\u1ea5t t\u1ed1n k\u00e9m. M\u1ecdi n\u1ed7 l\u1ef1c n\u00ean \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ec3 m\u1ed7i c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 \u0111\u1ec1u l\u00e0 m\u1ed9t ph\u1ea7n trong vi\u1ec7c ph\u00e1t tri\u1ec3n v\u0103n h\u00f3a. Tuy nhi\u00ean, c\u0169ng c\u00f3 nh\u1eefng l\u00fac, nh\u1eefng c\u00e1 nh\u00e2n ri\u00eang bi\u1ec7t kh\u00f4ng th\u1ec3 l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a v\u0103n h\u00f3a m\u1edbi. Nh\u1eefng c\u01a1 h\u1ed9i n\u00ean \u0111\u01b0\u1ee3c d\u00e0nh cho nh\u1eefng ng\u01b0\u1eddi kh\u00e1c ph\u00f9 h\u1ee3p h\u01a1n.<\/li>\n<\/ol>\n

    Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n n\u00ean l\u00e0m g\u00ec?<\/strong><\/span><\/h1>\n

    Th\u00e1ch th\u1ee9c l\u00e2u nay c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n l\u00e0 c\u00f3 t\u1ea5t c\u1ea3 tr\u00e1ch nhi\u1ec7m v\u00e0 kh\u00f4ng c\u00f3 quy\u1ec1n h\u1ea1n n\u00e0o. Ch\u00fang ta tin t\u01b0\u1edfng v\u00e0o nh\u1eefng th\u00e0nh vi\u00ean trong nh\u00f3m, gi\u00fap \u0111\u1ee1 x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch v\u00e0 chuy\u1ec3n giao th\u00e0nh qu\u1ea3 theo nh\u01b0 \u0111\u00e3 cam k\u1ebft. Trong su\u1ed1t th\u1eddi gian thay \u0111\u1ed5i v\u0103n h\u00f3a, ch\u00fang ta l\u00e0 ng\u01b0\u1eddi k\u1ebft n\u1ed1i \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o nh\u1eefng th\u00e0nh vi\u00ean trong nh\u00f3m cam k\u1ebft \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nh\u1eefng k\u00ec v\u1ecdng c\u1ee7a qu\u1ea3n l\u00fd c\u1ea5p cao. M\u1ed9t ph\u1ea7n quan tr\u1ecdng trong vai tr\u00f2 c\u1ee7a ch\u00fang ta l\u00e0 duy tr\u00ec s\u1ef1 nhi\u1ec7t t\u00ecnh, h\u0103ng h\u00e1i. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 ch\u00fang ta hi\u1ec3u v\u00e0 truy\u1ec1n \u0111\u1ea1t l\u1ea1i ch\u1ec9 th\u1ecb c\u1ee7a qu\u1ea3n l\u00fd c\u1ea5p cao m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c v\u00e0 ki\u00ean \u0111\u1ecbnh. Ch\u00fang ta \u0111\u1ebfn nh\u1eefng bu\u1ed5i n\u00f3i chuy\u1ec7n v\u00e0 k\u1ec9 ni\u1ec7m\/ c\u00f4ng nh\u1eadn nh\u1eefng th\u00e0nh t\u1ef1u thu \u0111\u01b0\u1ee3c v\u1ec1 l\u1ee3i nhu\u1eadn. Ch\u00fang ta ch\u00fa \u00fd \u0111\u1ebfn nh\u1eefng v\u00f9ng tr\u1ecdng y\u1ebfu c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 h\u1ed7 tr\u1ee3, gi\u00fap lo\u1ea1i b\u1ecf nh\u1eefng tr\u1edf ng\u1ea1i \u0111\u1ec3 m\u1ecdi s\u1ef1 di\u1ec5n ra th\u00e0nh c\u00f4ng.<\/p>\n

    K\u1ebft lu\u1eadn<\/strong><\/span><\/h1>\n

    \u201cC\u1ea3m gi\u00e1c\u201d l\u00e0 v\u0103n h\u00f3a c\u1ee7a t\u1ed5 ch\u1ee9c, n\u00f3 lu\u00f4n lu\u00f4n r\u1ea5t kh\u00f3 \u0111\u1ec3 \u0111\u1ecbnh ngh\u0129a. \u0110\u1ed1i v\u1edbi t\u00f4i, n\u00f3 gi\u1ed1ng nh\u01b0 l\u00e0 ngh\u1ec7 thu\u1eadt. T\u00f4i bi\u1ebft \u0111\u01b0\u1ee3c t\u00f4i th\u00edch g\u00ec khi t\u00f4i nh\u00ecn th\u1ea5y n\u00f3. T\u1ed5 ch\u1ee9c c\u1ea7n t\u00ecm ki\u1ebfm \u0111\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c \u0111i\u1ec1u g\u00ec l\u00e0 c\u1ea7n thi\u1ebft v\u00e0 \u0111i\u1ec1u g\u00ec c\u1ea7n \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh. T\u1eeb c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea5p cao \u0111\u1ebfn ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n v\u00e0 c\u1ea3 nh\u00f3m nh\u00e2n vi\u00ean chuy\u1ec3n giao, m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u c\u00f3 tr\u00e1ch nhi\u1ec7m hi\u1ec3u v\u00e0 x\u00e2y d\u1ef1ng \u201cc\u1ea3m gi\u00e1c\u201d \u0111\u00f3.<\/p>\n

    \u00a0<\/p>\n

    Ngu\u1ed3n:\u00a0https:\/\/www.projectmanagement.com\/articles\/479090\/Corporate-Culture–It-s-a-Feeling<\/p>\n

    Ng\u01b0\u1eddi d\u1ecbch: Masterskills<\/p>\n

    \u00a0<\/p>\n

    \n

    \u00a0<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Hi\u1ec7n nay, c\u00f3 r\u1ea5t nhi\u1ec1u nghi\u00ean c\u1ee9u tr\u00ean c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i v\u1ec1 c\u00e1ch ph\u00e1t tri\u1ec3n, duy tr\u00ec v\u00e0 thay \u0111\u1ed5i v\u0103n h\u00f3a doanh nghi\u1ec7p. T\u1ea5t c\u1ea3 doanh nghi\u1ec7p \u2013 t\u1eeb nh\u1eefng c\u00f4ng ty c\u1ed1 v\u1ea5n mang t\u1ea7m qu\u1ed1c t\u1ebf \u0111\u1ebfn nh\u1eefng c\u00f4ng ty nh\u1ecf, m\u1edbi th\u00e0nh l\u1eadp \u2013 \u0111\u1ec1u nghi\u00ean c\u1ee9u, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/38057"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=38057"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/38057\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=38057"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=38057"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=38057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}