{"id":38058,"date":"2023-12-08T23:53:07","date_gmt":"2023-12-08T23:53:07","guid":{"rendered":"https:\/\/masterskills.org\/blog\/nguoi-quan-ly-du-an-la-thong-dich-vien.html"},"modified":"2023-12-13T11:16:52","modified_gmt":"2023-12-13T11:16:52","slug":"nguoi-quan-ly-du-an-la-thong-dich-vien","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/nguoi-quan-ly-du-an-la-thong-dich-vien.html","title":{"rendered":"Ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n l\u00e0 th\u00f4ng d\u1ecbch vi\u00ean"},"content":{"rendered":"
\n

T\u00f4i kh\u00f4ng th\u1eadt s\u1ef1 say m\u00ea th\u1ef1c v\u1eadt. \u00dd t\u00f4i l\u00e0, t\u00f4i bi\u1ebft nh\u1eefng g\u00ec t\u00f4i th\u00edch v\u00e0 t\u00f4i th\u1eadt s\u1ef1 y\u00eau th\u00edch vi\u1ec7c v\u1ee3 t\u00f4i c\u00f3 m\u1ed9t v\u01b0\u1eddn tr\u00e1i c\u00e2y v\u00e0 rau xanh c\u0169ng nh\u01b0 \u00a0nh\u1eefng kh\u00f3m hoa trong s\u00e2n nh\u00e0 ch\u00fang t\u00f4i, nh\u01b0ng ch\u1ec9 trong ch\u1eebng m\u1ef1c n\u00e0o \u0111\u00f3. T\u00f4i \u0111\u1ec3 ph\u1ea7n c\u00f2n l\u1ea1i cho c\u00f4 \u1ea5y l\u00e0m ( c\u00f4 \u1ea5y kh\u00e1 am hi\u1ec3u v\u1ec1 th\u1ef1c v\u1eadt, v\u1eady n\u00ean v\u01b0\u1eddn nh\u00e0 t\u00f4i v\u1eabn r\u1ea5t t\u1ed1t).<\/p>\n

Tuy nhi\u00ean, g\u1ea7n \u0111\u00e2y, ch\u00fang t\u00f4i x\u00e2y m\u1ed9t c\u0103n nh\u00e0 m\u1edbi v\u00e0 ch\u00fang t\u00f4i b\u1eaft \u0111\u1ea7u nh\u00ecn ng\u1eafm m\u1ea3nh v\u01b0\u1eddn xem n\u00f3 tr\u00f4ng ra sao. V\u1ee3 t\u00f4i \u0111\u00e3 li\u00ean h\u1ec7 v\u1edbi m\u1ed9t chuy\u00ean gia \u1edf \u0111\u1ecba ph\u01b0\u01a1ng \u0111\u1ec3 n\u00f3i v\u1ec1 nh\u1eefng \u0111i\u1ec1u c\u1ea7n l\u00e0m s\u1eafp t\u1edbi, nh\u1eefng n\u01a1i t\u1ed1t nh\u1ea5t \u0111\u1ec3 tr\u1ed3ng l\u00ean lo\u1ea1i c\u00e2y n\u00e0o \u0111\u00f3 \u2013 v\u00e0 \u0111\u00f3 ch\u00ednh l\u00e0 n\u01a1i m\u1ecdi th\u1ee9 tr\u1edf n\u00ean k\u00ec qu\u1eb7c. Ng\u01b0\u1eddi ph\u1ee5 n\u1eef m\u00e0 v\u1ee3 t\u00f4i \u0111\u00e3 li\u00ean l\u1ea1c bi\u1ebft r\u1ea5t r\u00f5 chuy\u00ean m\u00f4n c\u1ee7a m\u00ecnh nh\u01b0ng c\u00f4 \u1ea5y l\u1ea1i kh\u0103ng kh\u0103ng r\u1eb1ng m\u1ecdi ng\u01b0\u1eddi<\/em> bi\u1ebft l\u00e0 c\u00f4 ta am hi\u1ec3u nhi\u1ec1u bao nhi\u00eau. C\u00e1ch m\u00e0 c\u00f4 \u1ea5y l\u00e0m hi\u1ec3n nhi\u00ean l\u00e0 g\u1ecdi t\u00ean m\u1ed7i lo\u1ea1i c\u00e2y b\u1eb1ng nh\u1eefng c\u00e1i t\u00ean khoa h\u1ecdc c\u1ee7a n\u00f3. V\u1ee3 t\u00f4i c\u00f3 l\u1ebd bi\u1ebft gi\u1ed1ng c\u00e2y m\u00e3 \u0111\u1ec1, gi\u1ed1ng c\u00e2y xo\u00e0i nh\u01b0ng c\u00f4 \u1ea5y kh\u00f4ng bi\u1ebft gi\u1ed1ng c\u00e2y Musa paradisiaca <\/em>hay gi\u1ed1ng c\u00e2y\u00a0<\/em>Mangifera indica <\/em>v\u00e0 c\u00f4 \u1ea5y c\u0169ng kh\u00f4ng c\u1ea7n ph\u1ea3i bi\u1ebft.<\/p>\n

V\u1eady b\u00e0i lu\u1eadn n\u00e0y n\u00f3i v\u1ec1 nh\u1eefng lo\u00e0i c\u00e2y sao? Th\u1eadt ra trong c\u00e1c d\u1ef1 \u00e1n, ch\u00fang ta th\u01b0\u1eddng c\u00f3 xu h\u01b0\u1edbng s\u1eed d\u1ee5ng nh\u1eefng t\u1eeb vi\u1ebft t\u1eaft. H\u00e3y ngh\u0129 l\u1ea1i nh\u1eefng l\u1ea7n x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch d\u1ef1 \u00e1n, ch\u00fang ta n\u00f3i FS, FF v\u00e0 SS, Gantt, PERT, critical path, WBS,\u2026 T\u00f4i c\u00f3 th\u1ec3 \u0111\u1ecdc hi\u1ec3u m\u1ed9t b\u00e0i b\u00e1o kh\u00f4ng c\u00f3 g\u00ec ngo\u00e0i nh\u1eefng bi\u1ec7t ng\u1eef. \u0110\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, nh\u1eefng t\u1eeb n\u00e0y c\u00f3 th\u1ec3 xem nh\u01b0 ngo\u1ea1i ng\u1eef c\u0169ng gi\u1ed1ng nh\u01b0 c\u00e1i t\u00ean khoa h\u1ecdc c\u1ee7a nh\u1eefng lo\u00e0i c\u00e2y v\u1eady. Ch\u00fang ta kh\u00f4ng c\u1ea7n d\u00f9ng nh\u1eefng bi\u1ec7t ng\u1eef n\u00e0y \u0111\u1ec3 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n c\u1ee7a ch\u00fang ta m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, n\u00f3 ch\u1ec9 l\u00e0 t\u1eeb n\u00f3i t\u1eaft \u0111\u1ec3 ch\u00fang ta giao ti\u1ebfp v\u1edbi nhau theo nh\u1eefng quy lu\u1eadt ri\u00eang c\u1ee7a ch\u00fang ta (t\u1ea1i c\u00f9ng m\u1ed9t th\u1eddi \u0111i\u1ec3m, \u0111i\u1ec1u n\u00e0y s\u1ebd x\u00e2y d\u1ef1ng n\u00ean m\u1ed9t h\u00e0ng r\u00e0o ng\u0103n c\u00e1ch gi\u1eefa nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n v\u00e0 nh\u1eefng ng\u01b0\u1eddi kh\u00e1c)<\/p>\n

Vi\u1ec7c d\u00f9ng t\u1eeb vi\u1ebft t\u1eaft n\u00e0y kh\u00f4ng ph\u1ea3i ch\u1ec9 ri\u00eang \u0111\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n m\u00e0 m\u1ecdi l\u0129nh v\u1ef1c kh\u00e1c \u0111\u1ec1u c\u00f3 nh\u1eefng t\u1eeb vi\u1ebft g\u1ecdn l\u1ea1i \u0111\u1eb7c th\u00f9 ri\u00eang nh\u01b0 v\u1eady. T\u00e0i ch\u00ednh, c\u00f4ng ngh\u1ec7, k\u0129 thu\u1eadt, qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng,\u2026 t\u1ea5t c\u1ea3 \u0111\u1ec1u c\u00f3 nh\u1eefng t\u1eeb ho\u1eb7c c\u1ee5m t\u1eeb m\u00e0 c\u00f3 ngh\u0129a trong n\u1ed9i b\u1ed9 ng\u00e0nh \u0111\u00f3 v\u00e0 v\u00f4 ngh\u0129a v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c.<\/p>\n

\u0110\u00e2y l\u00e0 v\u1ea5n \u0111\u1ec1 c\u1ee7a qu\u1ea3n l\u00fd d\u1ef1 \u00e1n. D\u1ef1 \u00e1n li\u00ean quan \u0111\u1ebfn r\u1ea5t nhi\u1ec1u l\u0129nh v\u1ef1c kinh doanh, t\u1eadp h\u1ee3p l\u1ea1i l\u00e0m vi\u1ec7c c\u00f9ng nhau v\u00ec m\u1ed9t m\u1ee5c ti\u00eau chung, nh\u01b0ng n\u1ebfu t\u1ea5t c\u1ea3 c\u00e1c l\u0129nh v\u1ef1c kinh doanh \u0111\u1ec1u n\u00f3i ng\u00f4n ng\u1eef ri\u00eang c\u1ee7a h\u1ecd th\u00ec kh\u1ea3 n\u0103ng nh\u00f3m d\u1ef1 \u00e1n l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 s\u1ebd b\u1ecb t\u1ed5n h\u1ea1i nghi\u00eam tr\u1ecdng. V\u00ec v\u1eady, ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea3i gi\u1ed1ng nh\u01b0 m\u1ed9t ng\u01b0\u1eddi phi\u00ean d\u1ecbch, c\u1eaft ngh\u0129a c\u00e1c thu\u1eadt ng\u1eef v\u00e0 \u0111\u1ea3m b\u1ea3o m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u hi\u1ec3u c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c b\u00e0n lu\u1eadn.<\/p>\n

C\u00e1ch \u0111\u01a1n gi\u1ea3n l\u00e0 lo\u1ea1i b\u1ecf ho\u00e0n to\u00e0n c\u00e1c thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh, v\u00e0 n\u00f3 ch\u1ec9 s\u1eed d\u1ee5ng trong m\u1ed9t n\u1ed9i b\u1ed9 nh\u00f3m l\u00e0m vi\u1ec7c c\u00f9ng nhau. V\u00ed d\u1ee5, m\u1ed9t nh\u00f3m ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m c\u00f3 th\u1ec3 n\u00f3i nh\u1eefng thu\u1eadt ng\u1eef k\u0129 thu\u1eadt v\u1edbi nhau nh\u01b0 h\u1ecd \u0111\u00e3 l\u00e0m tr\u01b0\u1edbc \u0111\u00f3 nh\u01b0ng khi h\u1ecd t\u01b0\u01a1ng t\u00e1c v\u1edbi m\u1ed9t nh\u00f3m kh\u00e1c trong d\u1ef1 \u00e1n, h\u1ecd s\u1ebd ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh theo ng\u00f4n ng\u1eef th\u00f4ng th\u01b0\u1eddng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o th\u00f4ng tin h\u1ecd truy\u1ec1n t\u1ea3i l\u00e0 d\u1ec5 hi\u1ec3u \u0111\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi.<\/p>\n

Nhi\u1ec7m v\u1ee5 d\u1ecbch thu\u1eadt<\/strong><\/span><\/h1>\n

Trong d\u1ef1 \u00e1n, c\u00f3 hai b\u1ea3n d\u1ecbch ra ng\u00f4n ng\u1eef b\u00ecnh th\u01b0\u1eddng \u0111\u1ec3 giao ti\u1ebfp v\u1edbi c\u00e1c nh\u00f3m kh\u00e1c v\u00e0 m\u1ed7i b\u1ea3n c\u00f3 nhi\u1ec7m v\u1ee5 kh\u00e1c nhau:<\/p>\n

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  • B\u1ea3n d\u1ecbch lo\u1ea1i b\u1ecf c\u00e1c thu\u1eadt ng\u1eef: <\/strong>\u0110\u00e2y l\u00e0 nhu c\u1ea7u hi\u1ec3n nhi\u00ean c\u1ee7a b\u1ea3n d\u1ecbch thu\u1eadt \u2013 v\u1edbi nhi\u1ec7m v\u1ee5 l\u00e0 giao ti\u1ebfp v\u1edbi nh\u1eefng ng\u01b0\u1eddi ho\u00e0n to\u00e0n kh\u00f4ng li\u00ean quan \u0111\u1ebfn l\u0129nh v\u1ef1c \u0111\u00f3. N\u00f3i c\u00e1ch kh\u00e1c, n\u1ebfu qu\u1ea3n l\u00fd d\u1ef1 \u00e1n y\u00eau c\u1ea7u nh\u1eefng ng\u01b0\u1eddi kh\u00e1c tr\u1ee3 gi\u00fap \u0111\u1ec3 ph\u00e1t tri\u1ec3n k\u1ebf ho\u1ea1ch d\u1ef1 \u00e1n th\u00ec qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea3i c\u00f3 tr\u00e1ch nhi\u1ec7m tr\u00e1nh s\u1eed d\u1ee5ng c\u00e1c thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh nh\u01b0 \u201clead\u201d, \u201clag\u201d v\u00e0 nh\u1eefng t\u1eeb t\u00f4i \u0111\u00e3 n\u00f3i \u1edf tr\u00ean. T\u01b0\u01a1ng t\u1ef1, nh\u00f3m k\u0129 thu\u1eadt c\u0169ng c\u1ea7n ph\u1ea3i tr\u00e1nh s\u1eed d\u1ee5ng nh\u1eefng thu\u1eadt ng\u1eef k\u0129 thu\u1eadt khi giao ti\u1ebfp v\u1edbi nh\u1eefng ng\u01b0\u1eddi b\u00ean m\u1ea3ng kinh doanh v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng b\u1ea3n d\u1ecbch ph\u1ea3i \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng b\u1eb1ng m\u1ee9c \u0111\u1ed9 th\u00f4ng hi\u1ec3u c\u1ee7a nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng ph\u1ea3i l\u00e0 chuy\u00ean gia.<\/li>\n
  • B\u1ea3n d\u1ecbch v\u1edbi \u00fd ngh\u0129a c\u01a1 b\u1ea3n:<\/strong> Vi\u1ec7c lo\u1ea1i b\u1ecf c\u00e1c thu\u1eadt ng\u1eef ch\u1ec9 l\u00e0 ph\u1ea7n \u0111\u1ea7u. Ph\u1ea7n th\u1ee9 hai n\u00e0y c\u0169ng quan tr\u1ecdng nh\u01b0ng th\u01b0\u1eddng b\u1ecb b\u1ecf qua. B\u1edfi v\u00ec sau khi lo\u1ea1i b\u1ecf thu\u1eadt ng\u1eef c\u0169ng kh\u00f4ng \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c t\u1ea5t c\u1ea3 c\u00e1c nh\u00f3m s\u1ebd hi\u1ec3u \u0111\u01b0\u1ee3c v\u1ea5n \u0111\u1ec1 \u0111ang trao \u0111\u1ed5i \u2013 hay ch\u00ednh x\u00e1c h\u01a1n l\u00e0, \u1ea3nh h\u01b0\u1edfng<\/em> c\u1ee7a vi\u1ec7c trao \u0111\u1ed5i n\u00e0y gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn c\u1ee7a d\u1ef1 \u00e1n. B\u1ea3n d\u1ecbch n\u00e0y th\u01b0\u1eddng do qu\u1ea3n l\u00fd d\u1ef1 \u00e1n th\u1ef1c hi\u1ec7n v\u00e0 t\u1eadp trung v\u00e0o vi\u1ec7c ho\u00e0n thi\u1ec7n c\u00e2u n\u00f3i \u201c\u0110i\u1ec1u n\u00e0y c\u00f3 \u00fd ngh\u0129a v\u1edbi b\u1ea1n b\u1edfi v\u00ec \u2026\u201d<\/li>\n<\/ul>\n

    \u0110i\u1ec1u \u0111\u1ea7u ti\u00ean trong c\u00f4ng vi\u1ec7c n\u00e0y ch\u00ednh l\u00e0 n\u00f3i \u0111\u01a1n gi\u1ea3n nh\u1ea5t, nh\u01b0ng c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m c\u1ea7n \u0111\u01b0\u1ee3c nh\u1eafc nh\u1edf th\u01b0\u1eddng xuy\u00ean vi\u1ec7c tr\u00e1nh c\u00e1c thu\u1eadt ng\u1eef. Th\u00f4ng th\u01b0\u1eddng c\u00e1c nh\u00f3m s\u1ebd c\u1ed1 g\u1eafng gi\u00fap m\u1ecdi ng\u01b0\u1eddi trong nh\u00f3m hi\u1ec3u \u0111\u01b0\u1ee3c b\u1ea5t k\u1ef3 thu\u1eadt ng\u1eef n\u00e0o m\u00e0 h\u1ecd kh\u00f4ng nh\u1eadn ra, nh\u01b0ng \u0111\u00f3 l\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn sai l\u1ea7m. M\u1ed9t v\u00e0i ng\u01b0\u1eddi c\u1ee9 ngh\u0129 r\u1eb1ng h\u1ecd bi\u1ebft c\u00e1c t\u1eeb ng\u1eef chuy\u00ean ng\u00e0nh \u0111\u00f3, h\u1ecd bi\u1ebft ngh\u0129a c\u1ee7a c\u00e1c t\u1eeb vi\u1ebft t\u1eaft \u0111\u00f3,\u2026 v\u00e0 h\u1ecd kh\u00f4ng h\u1ecfi \u0111\u1ec3 x\u00e1c nh\u1eadn l\u1ea1i. Tuy nhi\u00ean, m\u1ed9t v\u00e0i gi\u1ea3 \u0111\u1ecbnh \u0111\u00f3 kh\u00f4ng \u0111\u00fang v\u00e0 \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn nh\u1eefng v\u1ea5n \u0111\u1ec1 th\u1ef1c s\u1ef1. Vi\u1ec7c t\u1ea5t c\u1ea3 c\u00e1c nh\u00f3m trong d\u1ef1 \u00e1n n\u00f3i r\u00f5 ra c\u00e1c bi\u1ec7t ng\u1eef l\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn t\u1ed1t nh\u1ea5t \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o m\u1ecdi vi\u1ec7c \u0111\u01b0\u1ee3c r\u00f5 r\u00e0ng.<\/p>\n

    \u0110i\u1ec1u th\u1ee9 hai kh\u00f3 kh\u0103n h\u01a1n m\u1ed9t ch\u00fat. B\u1edfi v\u00ec c\u00e1c b\u00ean li\u00ean quan v\u00e0 c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m giao ti\u1ebfp v\u1edbi nhau m\u00e0 kh\u00f4ng s\u1eed d\u1ee5ng thu\u1eadt ng\u1eef c\u0169ng kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 t\u1ea5t c\u1ea3 c\u00e1c l\u0129nh v\u1ef1c c\u1ee7a d\u1ef1 \u00e1n \u0111\u1ec1u r\u00f5 r\u00e0ng \u0111\u01b0\u1ee3c. Tr\u1edf l\u1ea1i v\u00ed d\u1ee5 ban \u0111\u1ea7u, n\u1ebfu ng\u01b0\u1eddi chuy\u00ean gia l\u00e0m v\u01b0\u1eddn c\u1ea3nh s\u1eed d\u1ee5ng nh\u1eefng c\u00e1i t\u00ean ph\u1ed5 th\u00f4ng thay v\u00ec nh\u1eefng c\u00e1i t\u00ean khoa h\u1ecdc cho nh\u1eefng gi\u1ed1ng c\u00e2y th\u00ec n\u00f3 s\u1ebd d\u1ec5 hi\u1ec3u h\u01a1n \u2013 nh\u01b0ng s\u1ebd v\u1eabn c\u00f3 nh\u1eefng c\u00e2u h\u1ecfi (nh\u01b0 l\u00e0 t\u1ea1i sao l\u00e0 c\u00e2y \u0111\u00f3? T\u1ea1i sao l\u1ea1i tr\u1ed3ng \u1edf \u0111\u00e2y?). \u0110\u00e2y ch\u00ednh l\u00e0 \u0111i\u1ec3m m\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n c\u00f3 th\u1ec3 ti\u1ebfn h\u00e0nh th\u1ef1c hi\u1ec7n ho\u1eb7c ph\u00e1 v\u1ee1 d\u1ef1 \u00e1n.<\/p>\n

    Ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea3i c\u00f3 m\u1ed9t b\u1ed1i c\u1ea3nh h\u1ee3p l\u00fd \u0111\u1ec3 gi\u1ea3i th\u00edch v\u1edbi t\u1eebng nh\u00f3m thu\u1ed9c c\u00e1c l\u0129nh v\u1ef1c kh\u00e1c nhau \u2013 t\u1ee9c l\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea3i gi\u1ea3i th\u00edch t\u1ea1i sao \u0111i\u1ec1u n\u00e0y l\u00e0 quan tr\u1ecdng v\u1edbi t\u1eebng ng\u01b0\u1eddi. V\u00ed d\u1ee5, gi\u1ea3 s\u1eed nh\u00f3m k\u1ef9 thu\u1eadt gi\u1ea3i th\u00edch v\u1ec1 gi\u1edbi h\u1ea1n hi\u1ec7u su\u1ea5t th\u00ec h\u1ec7 th\u1ed1ng s\u1ebd \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng theo tr\u1ea1ng th\u00e1i c\u1ee7a c\u00e1c th\u00f4ng s\u1ed1. H\u1ecd c\u00f3 th\u1ec3 tr\u00e1nh s\u1eed d\u1ee5ng c\u00e1c bi\u1ec7t ng\u1eef nh\u01b0ng s\u1ef1 gi\u1ea3i th\u00edch c\u1ee7a h\u1ecd c\u00f3 th\u1ec3 kh\u00f4ng truy\u1ec1n t\u1ea3i \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 nghi\u00eam tr\u1ecdng \u0111\u1ebfn kh\u00e1ch h\u00e0ng. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng lo\u1ea1i b\u1ecf c\u00e1c y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i v\u00e0 n\u00f3i l\u1ea1i theo ng\u00f4n ng\u1eef m\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 hi\u1ec3u: \u201c\u0110i\u1ec1u n\u00e0y l\u00e0 quan tr\u1ecdng v\u1edbi b\u1ea1n v\u00ec khi ch\u00fang t\u00f4i thi\u1ebft l\u1eadp theo c\u00e1ch m\u00e0 ch\u00fang t\u00f4i \u0111\u00e3 tr\u00ecnh b\u00e0y th\u00ec b\u1ea1n ch\u1ec9 c\u00f3 th\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c X ng\u01b0\u1eddi d\u00f9ng trong c\u00f9ng m\u1ed9t th\u1eddi \u0111i\u1ec3m tr\u01b0\u1edbc khi h\u1ec7 th\u1ed1ng x\u1eed l\u00fd ch\u1eadm h\u01a1n\u201d. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 t\u1ed1t ho\u1eb7c kh\u00f4ng t\u1ed1t nh\u01b0ng ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n c\u1ea7n cung c\u1ea5p b\u1ea3n d\u1ecbch thu\u1eadt \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh.<\/p>\n

    K\u1ebft lu\u1eadn<\/strong><\/span><\/h1>\n

    L\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, \u0111\u1eebng \u0111\u00e1nh gi\u00e1 qu\u00e1 th\u1ea5p vai tr\u00f2 c\u1ee7a d\u1ecbch thu\u1eadt. N\u00f3 c\u00f3 th\u1ec3 kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t trong nh\u1eefng vi\u1ec7c h\u00e0ng \u0111\u1ea7u \u0111\u00e1ng ch\u00fa \u00fd nh\u01b0ng kh\u00f4ng c\u00f3 n\u00f3 th\u00ec s\u1ebd kh\u00f4ng c\u00f3 m\u1ed9t cu\u1ed9c th\u1ea3o lu\u1eadn r\u00f5 r\u00e0ng \u2013 t\u1eeb \u0111\u00f3 r\u1ee7i ro c\u1ee7a d\u1ef1 \u00e1n c\u0169ng s\u1ebd gia t\u0103ng \u0111\u00e1ng k\u1ec3. B\u1ea1n c\u00f3 th\u1ec3 ho\u1eb7c b\u1ea1n n\u00ean l\u00e0m vi\u1ec7c v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 gi\u1eef cho d\u1ef1 \u00e1n l\u00e0 \u201ckhu v\u1ef1c kh\u00f4ng c\u00f3 thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh\u201d. B\u1ea1n ph\u1ea3i \u0111\u1ea3m b\u1ea3o c\u00e1c nh\u00f3m hi\u1ec3u \u0111\u01b0\u1ee3c h\u1ecd b\u1ecb t\u00e1c \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o b\u1edfi c\u00e1c th\u00e0nh t\u1ed1 kh\u00e1c c\u1ee7a d\u1ef1 \u00e1n v\u00e0 b\u1ea1n kh\u00f4ng n\u00ean tin r\u1eb1ng h\u1ecd c\u00f3 th\u1ec3 t\u1ef1 phi\u00ean d\u1ecbch \u0111\u1ec3 t\u1ef1 hi\u1ec3u th\u00f4ng tin \u0111\u01b0\u1ee3c (v\u00e0 d\u0129 nhi\u00ean, Google d\u1ecbch s\u1ebd kh\u00f4ng h\u1ed7 tr\u1ee3 c\u00e1c b\u00e0i n\u00f3i mang t\u00ednh \u0111\u1eb7c th\u00f9 kh\u00f3 h\u01a1n).\u00a0\u00a0<\/p>\n

    \u00a0<\/p>\n

    Ngu\u1ed3n: https:\/\/www.projectmanagement.com\/articles\/487570\/The-Project-Manager-as-Translator<\/p>\n

    Ng\u01b0\u1eddi d\u1ecbch: Masterskills<\/p>\n

    \u00a0<\/p>\n

    B\u00e0i vi\u1ebft c\u00f3 li\u00ean quan:<\/p>\n

    1. 10 c\u00f4ng c\u1ee5 h\u1eefu \u00edch PM c\u1ea7n bi\u1ebft<\/p>\n

    2. 9 c\u00e1ch \u0111\u1ec3 PM n\u1ed5i b\u1eadt tr\u01b0\u1edbc \u0111\u00e1m \u0111\u00f4ng<\/p>\n

    3. 6 c\u00e1ch PM qu\u1ea3n l\u00fd ti\u1ebfn \u0111\u1ed9 hi\u1ec7u qu\u1ea3<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    \u0110\u00f4i n\u00e9t v\u1ec1 t\u00e1c gi\u1ea3<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/38058"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=38058"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/38058\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=38058"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=38058"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=38058"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}