{"id":3891,"date":"2023-11-29T08:50:37","date_gmt":"2023-11-29T08:50:37","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3891"},"modified":"2023-11-29T21:26:10","modified_gmt":"2023-11-29T21:26:10","slug":"quy-trinh-va-phuong-phap-giup-ban-lang-nghe-hieu-qua","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/quy-trinh-va-phuong-phap-giup-ban-lang-nghe-hieu-qua.html","title":{"rendered":"Quy tr\u00ecnh v\u00e0 ph\u01b0\u01a1ng ph\u00e1p gi\u00fap b\u1ea1n l\u1eafng nghe hi\u1ec7u qu\u1ea3"},"content":{"rendered":"

Trong nh\u1eefng kh\u1ea3o s\u00e1t g\u1ea7n \u0111\u00e2y xoay quanh\u00a0k\u1ef9 n\u0103ng giao ti\u1ebfp\u00a0cho th\u1ea5y ph\u1ea7n \u0111\u00f4ng m\u1ecdi ng\u01b0\u1eddi th\u00edch n\u00f3i h\u01a1n nghe, trong \u0111\u00f3 ng\u01b0\u1eddi th\u1eadt s\u1ef1 bi\u1ebft nghe l\u1ea1i c\u00e0ng \u00edt. V\u00e0 v\u1ea5n \u0111\u1ec1 \u1edf \u0111\u00e2y l\u00e0 \u201cth\u00edch n\u00f3i kh\u00f4ng th\u00edch nghe\u201d – m\u1ed9t nh\u01b0\u1ee3c \u0111i\u1ec3m nh\u00e2n t\u00ednh c\u1ee7a con ng\u01b0\u1eddi. Con ng\u01b0\u1eddi v\u1ed1n c\u00f3 b\u1ea3n ch\u1ea5t t\u00e2m l\u00fd r\u1ea5t k\u1ef3 l\u1ea1, th\u00edch l\u00e0m ng\u01b0\u1eddi th\u00f4ng minh nh\u01b0ng kh\u00f4ng th\u00edch l\u00e0m b\u1ea1n v\u1edbi ng\u01b0\u1eddi th\u00f4ng minh, h\u1ecd th\u00edch ti\u1ebfp c\u1eadn v\u1edbi nh\u1eefng ng\u01b0\u1eddi bi\u1ebft quan t\u00e2m, g\u1ea7n g\u0169i, th\u00e2n thi\u1ebft nh\u01b0ng l\u1ea1i kh\u00f4ng bi\u1ebft c\u00e1ch t\u1ea1o ra ch\u00fang trong cu\u1ed9c s\u1ed1ng th\u01b0\u1eddng ng\u00e0y t\u1eeb nh\u1eefng th\u1ee9 \u0111\u01a1n gi\u1ea3n nh\u1ea5t l\u00e0 bi\u1ebft l\u1eafng nghe ng\u01b0\u1eddi kh\u00e1c. Ch\u00ednh v\u00ec th\u1ebf m\u00e0\u00a0k\u1ef9 n\u0103ng l\u1eafng nghe<\/strong>\u00a0l\u00e0 \u0111i\u1ec1u r\u1ea5t quan tr\u1ecdng trong giao ti\u1ebfp c\u0169ng nh\u01b0 l\u00e0 cu\u1ed9c s\u1ed1ng th\u01b0\u1eddng ng\u00e0y.<\/p>\n

Nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec3 l\u1eafng nghe hi\u1ec7u qu\u1ea3?<\/h2>\n

Khi mu\u1ed1n thay \u0111\u1ed5i m\u1ed9t \u0111i\u1ec1u g\u00ec \u0111\u00f3 th\u00ec c\u1ea7n ph\u1ea3i c\u00f3 th\u1eddi gian, \u1edf \u0111\u00e2y c\u0169ng v\u1eady, b\u1ea1n kh\u00f4ng c\u1ea7n ph\u1ea3i tr\u1edf th\u00e0nh ng\u01b0\u1eddi bi\u1ebft l\u1eafng nghe ngay t\u1ee9c th\u00ec, ki\u00ean nh\u1eabn l\u00e0 \u0111\u1ee9c t\u00ednh c\u1ea7n \u0111\u01b0\u1ee3c ph\u00e1t huy t\u1ed1i \u0111a ngay l\u00fac n\u00e0y. Ch\u1ec9 c\u1ea7n n\u1ed7 l\u1ef1c h\u1ebft s\u1ee9c m\u00ecnh th\u00ec k\u1ebft qu\u1ea3 b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ebd l\u00e0 nh\u1eefng “tr\u00e1i ng\u1ecdt” x\u1ee9ng \u0111\u00e1ng. Sau \u0111\u00e2y l\u00e0 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 b\u1ea1n r\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng l\u1eafng nghe c\u1ee7a m\u00ecnh:<\/p>\n

– Khi m\u1ed9t ng\u01b0\u1eddi n\u00e0o \u0111\u00f3 n\u00f3i, b\u1ea1n c\u00f3 th\u1ef1c s\u1ef1 nghe \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec h\u1ecd n\u00f3i kh\u00f4ng, ho\u1eb7c b\u1ea1n c\u00f3 nh\u1eafc l\u1ea1i b\u1ea1n s\u1ebd tr\u1ea3 l\u1eddi nh\u01b0 th\u1ebf n\u00e0o ch\u01b0a? \u0110i\u1ec1u \u0111\u1ea7u ti\u00ean l\u00e0 h\u00e3y c\u1ed1 g\u1eafng \u0111\u1ec3 \u0111\u1ea7u \u00f3c c\u1edfi m\u1edf \u0111\u00f3n nh\u1eadn th\u00f4ng tin m\u1edbi d\u1ef1a tr\u00ean tinh th\u1ea7n hi\u1ec3u bi\u1ebft v\u00e0 t\u00f4n tr\u1ecdng nhau.<\/p>\n

\"Nh\u1eefng<\/p>\n

Nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p gi\u00fap b\u1ea1n l\u1eafng nghe hi\u1ec7u qu\u1ea3 | K\u1ef9 n\u0103ng giao ti\u1ebfp<\/em><\/h3>\n

– \u0110\u1eebng ch\u00fa tr\u1ecdng phong c\u00e1ch c\u1ee7a ng\u01b0\u1eddi n\u00f3i b\u1eb1ng c\u00e1ch h\u00e3y t\u1ef1 h\u1ecfi r\u1eb1ng di\u1ec5n gi\u1ea3 bi\u1ebft \u0111\u01b0\u1ee3c \u0111i\u1ec1u g\u00ec m\u00e0 b\u1ea1n kh\u00f4ng bi\u1ebft.<\/p>\n

– H\u00e3y kh\u00e1ch quan khi l\u1eafng nghe \u0111\u1ec3 b\u1ea1n gi\u1ea3m \u0111\u01b0\u1ee3c \u1ea3nh h\u01b0\u1edfng c\u1ee7a c\u1ea3m x\u00fac khi nghe v\u00e0 ki\u00ean nh\u1eabn cho \u0111\u1ebfn khi b\u1ea1n nghe \u0111\u01b0\u1ee3c to\u00e0n b\u1ed9 th\u00f4ng tin.<\/p>\n

– H\u00e3y tr\u00e1nh lo ra b\u1eb1ng c\u00e1ch \u0111\u00f3ng c\u1eeda l\u1ea1i, t\u1eaft \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng, v\u00e0 ti\u1ebfn g\u1ea7n t\u1edbi ng\u01b0\u1eddi n\u00f3i chuy\u1ec7n h\u01a1n.<\/p>\n

– H\u00e3y \u0111i tr\u01b0\u1edbc ng\u01b0\u1eddi n\u00f3i b\u1eb1ng c\u00e1ch \u0111o\u00e1n tr\u01b0\u1edbc nh\u1eefng g\u00ec h\u1ecd s\u1ebd n\u00f3i v\u00e0 suy ngh\u0129 v\u1ec1 nh\u1eefng g\u00ec h\u1ecd \u0111\u00e3 n\u00f3i.<\/p>\n

– H\u00e3y t\u00ecm ki\u1ebfm th\u00f4ng tin kh\u00f4ng l\u1eddi. Th\u01b0\u1eddng th\u00ec gi\u1ecdng n\u00f3i ho\u1eb7c c\u00e1ch di\u1ec5n t\u1ea3 c\u1ee7a ng\u01b0\u1eddi thuy\u1ebft tr\u00ecnh tr\u01b0\u1edbc \u0111\u00e1m \u0111\u00f4ng s\u1ebd b\u1ed9c l\u1ed9 th\u00f4ng tin nhi\u1ec1u h\u01a1n l\u00e0 b\u1eb1ng l\u1eddi.<\/p>\n

– H\u00e3y xem l\u1ea1i nh\u1eefng \u0111i\u1ec3m quan tr\u1ecdng. N\u00f3 c\u00f3 \u00fd ngh\u0129a kh\u00f4ng? Nh\u1eefng kh\u00e1i ni\u1ec7m c\u00f3 \u0111\u01b0\u1ee3c minh h\u1ecda b\u1eb1ng s\u1ef1 ki\u1ec7n kh\u00f4ng?<\/p>\n

– H\u00e3y c\u1edfi m\u1edf b\u1eb1ng c\u00e1ch n\u00eau c\u00e1c c\u00e2u h\u1ecfi l\u00e0m s\u00e1ng t\u1ecf s\u1ef1 hi\u1ec3u bi\u1ebft c\u1ee7a b\u1ea1n; h\u00e3y khoan ph\u00e1n \u0111o\u00e1n ph\u00ea b\u00ecnh cho \u0111\u1ebfn khi di\u1ec5n gi\u1ea3 k\u1ebft th\u00fac ph\u1ea7n tr\u00ecnh b\u00e0y.<\/p>\n

– \u0110\u1eebng ng\u1eaft l\u1eddi, b\u1edfi v\u00ec vi\u1ec7c ng\u1eaft l\u1eddi c\u00f3 th\u1ec3 g\u00e2y lo ra trong khi b\u1ea1n \u0111ang n\u1ed7 l\u1ef1c \u0111\u1ea1t t\u1edbi tr\u1ecdng \u0111i\u1ec3m c\u1ee7a v\u1ea5n \u0111\u1ec1.<\/p>\n

\n
– H\u00e3y ph\u00e1n \u0111o\u00e1n v\u00e0 ph\u00ea b\u00ecnh n\u1ed9i dung ch\u1ee9 kh\u00f4ng ph\u1ea3i ph\u00ea b\u00ecnh ng\u01b0\u1eddi n\u00f3i.<\/div>\n<\/div>\n

– H\u00e3y \u0111\u01b0a ra \u00fd ki\u1ebfn ph\u1ea3n h\u1ed3i v\u00e0 ghi n\u1ed9i dung m\u1ed9t c\u00e1ch ng\u1eafn g\u1ecdn.<\/p>\n

… V\u00e0 cu\u1ed1i c\u00f9ng, h\u00e3y\u00a0l\u1eafng nghe hi\u1ec7u qu\u1ea3<\/em>\u00a0b\u1eb1ng c\u1ea3 con tim v\u00e0 kh\u1ed1i \u00f3c.<\/p>\n

Nh\u1eefng \u0111i\u1ec1u n\u00ean tr\u00e1nh \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c k\u1ef9 n\u0103ng l\u1eafng nghe t\u1ed1t.<\/h3>\n

Th\u1eadn tr\u1ecdng v\u1edbi nh\u1eefng \u0111i\u1ec1u sau, ch\u00fang c\u00f3 th\u1ec3 t\u00e1c \u0111\u1ed9ng x\u1ea5u \u0111\u1ebfn k\u1ef9 n\u0103ng l\u1eafng nghe trong giao ti\u1ebfp c\u1ee7a b\u1ea1n:<\/p>\n

\u2022 C\u00f3 \u0111\u1ecbnh ki\u1ebfn ho\u1eb7c c\u1ed1 ch\u1ea5p kh\u00f4ng \u0111\u1ed3ng t\u00ecnh v\u1edbi l\u00fd l\u1ebd c\u1ee7a ng\u01b0\u1eddi n\u00f3i.<\/p>\n

\u2022 Ng\u00f4n ng\u1eef v\u00e0 c\u1eed ch\u1ec9 kh\u00f4ng ph\u00f9 h\u1ee3p.<\/p>\n

\u2022 G\u00e2y \u1ed3n \u00e0o.<\/p>\n

\u2022 Tr\u1ea1ng th\u00e1i t\u00ecnh c\u1ea3m qu\u00e1 m\u1ee9c b\u00ecnh th\u01b0\u1eddng nh\u01b0: Lo l\u1eafng, khi\u1ebfp s\u1ee3, gi\u1eadn d\u1eef\u2026<\/p>\n

\u2022 T\u1ecf ra kh\u00f4ng nhi\u1ec7t t\u00ecnh.<\/p>\n

K\u1ef9 n\u0103ng s\u1ed1ng: Quy tr\u00ecnh l\u1eafng nghe hi\u1ec7u qu\u1ea3 trong giao ti\u1ebfp c\u1ea7n bi\u1ebft<\/h3>\n

\u0110\u1ec3 c\u00f3 m\u1ed9t k\u1ef9 n\u0103ng l\u1eafng nghe t\u1ed1t b\u1ea1n c\u1ea7n tu\u00e2n th\u1ee7 c\u00e1c b\u01b0\u1edbc sau \u0111\u00e2y c\u1ee7a chu tr\u00ecnh l\u1eafng nghe:<\/p>\n

1. T\u1eadp trung:<\/h4>\n

Y\u1ebfu t\u1ed1 \u0111\u1ea7u ti\u00ean \u0111\u1ec3 l\u1eafng nghe hi\u1ec7u qu\u1ea3 \u0111\u1ed1i t\u00e1c giao ti\u1ebfp l\u00e0 t\u1eadp trung. T\u1eadp trung c\u00f3 ngh\u0129a l\u00e0 trong m\u1ed9t th\u1eddi \u0111i\u1ec3m ch\u1ec9 l\u00e0m m\u1ed9t vi\u1ec7c. Nhi\u1ec1u ng\u01b0\u1eddi giao ti\u1ebfp kh\u00f4ng th\u00e0nh c\u00f4ng v\u00ec trong khi l\u1eafng nghe ng\u01b0\u1eddi kh\u00e1c truy\u1ec1n t\u1ea3i th\u00f4ng \u0111i\u1ec7p th\u00ec \u0111\u1ec3 c\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c xen v\u00e0o. K\u1ebft qu\u1ea3 l\u00e0 th\u00f4ng \u0111i\u1ec7p \u0111\u01b0\u1ee3c truy\u1ec1n t\u1ea3i t\u1eeb ng\u01b0\u1eddi n\u00f3i \u0111\u1ebfn ng\u01b0\u1eddi nghe kh\u00f4ng c\u00f3 chung m\u1ed9t c\u00e1ch hi\u1ec3u nh\u01b0 nhau. T\u1eadp trung l\u1eafng nghe c\u0169ng l\u00e0 bi\u1ec3u hi\u1ec7n t\u00f4n tr\u1ecdng ng\u01b0\u1eddi n\u00f3i, gi\u00fap ng\u01b0\u1eddi n\u00f3i c\u00f3 th\u00eam s\u1ef1 tin t\u01b0\u1edfng \u0111\u1ec3 giao ti\u1ebfp m\u1ed9t c\u00e1ch c\u1edfi m\u1edf h\u01a1n.<\/p>\n

2. Tham d\u1ef1:<\/h4>\n

Ng\u01b0\u1eddi n\u00f3i ph\u1ea3i c\u00f3 ng\u01b0\u1eddi nghe, ng\u01b0\u1eddi g\u1eedi ph\u1ea3i c\u00f3 ng\u01b0\u1eddi nh\u1eadn. Tham d\u1ef1 trong l\u1eafng nghe \u0111\u01b0\u1ee3c bi\u1ec3u hi\u1ec7n b\u1eb1ng s\u1ef1 ch\u00fa \u00fd c\u1ee7a \u0111\u00f4i m\u1eaft, nh\u1eefng c\u00e1i g\u1eadt \u0111\u1ea7u c\u1ee7a ng\u01b0\u1eddi nghe. V\u1ec1 ng\u00f4n t\u1eeb l\u00e0 nh\u1eefng t\u1eeb \u0111i\u1ec7m nh\u01b0: d\u1ea1, v\u00e2ng \u1ea1, th\u1ebf \u1ea1, th\u1eadt kh\u00f4ng?…<\/p>\n

3. Hi\u1ec3u:<\/h4>\n

Nhi\u1ec1u cu\u1ed9c giao ti\u1ebfp di\u1ec5n ra trong b\u1ed1i c\u1ea3nh \u00f4ng n\u00f3i g\u00e0, b\u00e0 n\u00f3i v\u1ecbt v\u00ec kh\u00f4ng hi\u1ec3u \u0111\u01b0\u1ee3c th\u00f4ng \u0111i\u1ec7p c\u1ee7a giao ti\u1ebfp. \u0110\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c th\u00f4ng \u0111i\u1ec7p c\u1ee7a ng\u01b0\u1eddi g\u1eedi, y\u00eau c\u1ea7u ng\u01b0\u1eddi nghe ph\u1ea3i x\u00e1c \u0111\u1ecbnh l\u1ea1i th\u00f4ng \u0111i\u1ec7p b\u1eb1ng c\u00e1ch tr\u00ecnh b\u00e0y l\u1ea1i n\u1ed9i dung c\u1ee7a ng\u01b0\u1eddi n\u00f3i theo c\u00e1ch hi\u1ec3u c\u1ee7a m\u00ecnh ho\u1eb7c b\u1eb1ng c\u00e1ch \u0111\u1eb7t c\u00e2u h\u1ecfi \u0111\u1ec3 x\u00e1c nh\u1eadn nh\u01b0: T\u00f4i hi\u1ec3u nh\u01b0 th\u1ebf n\u00e0y c\u00f3 \u0111\u00fang kh\u00f4ng? Ho\u1eb7c \u00fd anh l\u00e0 th\u1ebf n\u00e0y\u2026?<\/p>\n

4. Ghi nh\u1edb:<\/h4>\n

C\u00e1i g\u00ec c\u0169ng ch\u00e9p c\u0169ng ghi, kh\u00f4ng bi\u1ebft th\u00ec h\u1ecfi t\u1ef1 ti l\u00e0m g\u00ec l\u00e0\u00a0nguy\u00ean t\u1eafc c\u01a1 b\u1ea3n c\u1ee7a giao ti\u1ebfp. \u0110\u1ec3 ghi nh\u1edb th\u00f4ng \u0111i\u1ec7p c\u1ee7a qu\u00e1 tr\u00ecnh giao ti\u1ebfp b\u1ea1n kh\u00f4ng th\u1ec3 nh\u1edb h\u1ebft t\u1ea5t c\u1ea3 nh\u1eefng g\u00ec m\u00e0 ng\u01b0\u1eddi n\u00f3i truy\u1ec1n t\u1ea3i. B\u1ea1n ph\u1ea3i bi\u1ebft ch\u1ecdn l\u1ecdc nh\u1eefng th\u00f4ng \u0111i\u1ec7p ch\u00ednh m\u00e0 ng\u01b0\u1eddi n\u00f3i mu\u1ed1n truy\u1ec1n t\u1ea3i. C\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 b\u1ea1n kh\u00f4ng qu\u00ean \u0111i nh\u1eefng th\u00f4ng tin c\u01a1 b\u1ea3n c\u1ee7a m\u1ed9t cu\u1ed9c giao ti\u1ebfp l\u00e0 tr\u01b0\u1edbc m\u1ed7i cu\u1ed9c giao ti\u1ebfp b\u1ea1n n\u00ean chu\u1ea9n b\u1ecb cho m\u00ecnh m\u1ed9t cu\u1ed1n s\u1ed5 v\u00e0 m\u1ed9t c\u00e2y b\u00fat. \u0110\u00f3 l\u00e0 nh\u1eefng c\u00f4ng c\u1ee5 quan tr\u1ecdng nh\u1ea5t gi\u00fap b\u1ea1n ghi nh\u1edb nh\u1eefng th\u00f4ng tin quan tr\u1ecdng c\u1ee7a m\u1ed9t cu\u1ed9c giao ti\u1ebfp.<\/p>\n

5. H\u1ed3i \u0111\u00e1p:<\/h4>\n

Giao ti\u1ebfp l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh t\u01b0\u01a1ng t\u00e1c hai chi\u1ec1u gi\u1eefa ng\u01b0\u1eddi g\u1eedi v\u00e0 ng\u01b0\u1eddi nh\u1eadn. Sau khi nh\u1eadn th\u00f4ng \u0111i\u1ec7p, ng\u01b0\u1eddi nh\u1eadn gi\u1ea3i m\u00e3 th\u00f4ng \u0111i\u1ec7p b\u01b0\u1edbc ti\u1ebfp theo c\u1ea7n c\u00f3 s\u1ef1 h\u1ed3i \u0111\u00e1p v\u1edbi ng\u01b0\u1eddi g\u1eedi. C\u00f3 \u0111i c\u00f3 l\u1ea1i m\u1edbi to\u1ea1i l\u00f2ng nhau, m\u1edbi c\u00f3 th\u1ec3 ho\u00e0n ch\u1ec9nh qu\u00e1 tr\u00ecnh giao ti\u1ebfp c\u0169ng nh\u01b0 l\u1eafng nghe. S\u01a1 \u0111\u1ed3 sau \u0111\u00e2y m\u00f4 t\u1ea3 qu\u00e1 tr\u00ecnh h\u1ed3i \u0111\u00e1p th\u00f4ng \u0111i\u1ec7p trong giao ti\u1ebfp:<\/p>\n

6. Ph\u00e1t tri\u1ec3n:<\/h4>\n

Giao ti\u1ebfp kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t th\u1eddi \u0111i\u1ec3m l\u00e0 l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh. Qu\u00e1 tr\u00ecnh h\u1ed1i \u0111\u00e1p l\u00e0 s\u1ef1 ch\u1ea5m d\u1ee9t cho m\u1ed9t chu tr\u00ecnh giao ti\u1ebfp v\u00e0 t\u00ecm hi\u1ec3u th\u00f4ng \u0111i\u1ec7p. Ph\u00e1t tri\u1ec3n s\u1ebd gi\u00fap cho qu\u00e1 tr\u00ecnh giao ti\u1ebfp \u0111\u01b0\u1ee3c b\u01b0\u1edbc sang m\u1ed9t chu tr\u00ecnh m\u1edbi. Chu tr\u00ecnh l\u1eafng nghe \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 nh\u01b0 tr\u00ean l\u00e0 m\u1ed9t m\u00f4 h\u00ecnh kh\u00e9p k\u00edn v\u00e0 di\u1ec5n ra li\u00ean t\u1ee5c theo chi\u1ec1u xo\u00e1y ch\u00f4n \u1ed1c \u0111i l\u00ean.<\/p>\n

B\u00e0i h\u1ecdc v\u1ec1 s\u1ef1 l\u1eafng nghe trong cu\u1ed9c s\u1ed1ng<\/h3>\n

C\u00f3 nh\u1eefng \u00f4ng b\u00e0 ch\u1ee7 c\u00e1c c\u1eeda h\u00e0ng b\u00e1ch h\u00f3a s\u1eb5n s\u00e0ng ti\u00eau t\u1ed1n h\u00e0ng ch\u1ee5c ng\u00e0n \u0111\u00f4-la qu\u1ea3ng c\u00e1o, thu\u00ea m\u1ed9t kh\u00f4ng gian \u0111\u1eaft ti\u1ec1n nh\u01b0ng l\u1ea1i tuy\u1ec3n nh\u1eefng nh\u00e2n vi\u00ean ch\u1eb3ng h\u1ec1 bi\u1ebft l\u1eafng nghe quan tr\u1ecdng nh\u01b0 th\u1ebf n\u00e0o trong\u00a0k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng, th\u1eadm ch\u00ed c\u1ee9 ng\u1eaft l\u1eddi ho\u1eb7c n\u00f3i tr\u00e1i \u00fd kh\u00e1ch, g\u00e2y m\u1ea5t thi\u1ec7n c\u1ea3m nh\u01b0 mu\u1ed1n \u0111u\u1ed5i kh\u00e1ch h\u00e0ng ra kh\u1ecfi c\u1eeda hi\u1ec7u.<\/p>\n

V\u00ed d\u1ee5 b\u00e0 Henrietta Douglas \u0111\u00e3 mua chi\u1ebfc \u00e1o kho\u00e1c gi\u1ea3m gi\u00e1 t\u1ea1i m\u1ed9t c\u1eeda h\u00e0ng \u1edf Chicago. V\u1ec1 nh\u00e0, b\u00e0 nh\u1eadn ra m\u1ed9t ch\u1ed7 r\u00e1ch trong l\u1edbp l\u00f3t. H\u00f4m sau b\u00e0 quay l\u1ea1i, ch\u1ec9 than phi\u1ec1n vi\u1ec7c c\u1eeda h\u00e0ng b\u00e1n cho m\u00ecnh chi\u1ebfc \u00e1o b\u1ecb h\u1ecfng ch\u1ee9 kh\u00f4ng h\u1ec1 c\u00f3 \u00fd \u0111\u1ecbnh \u0111\u00f2i b\u1ed3i th\u01b0\u1eddng g\u00ec. Th\u1ebf nh\u01b0ng ch\u01b0a k\u1ecbp nghe h\u1ebft l\u1eddi, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u00e3 v\u1ed9i v\u00e0ng c\u1eaft ngang r\u1eb1ng b\u00e0 \u0111\u00e3 mua h\u00e0ng gi\u1ea3m gi\u00e1, h\u01a1n n\u1eefa m\u1ecdi giao d\u1ecbch \u0111\u1ec1u \u0111\u00e3 xong, b\u00e0 ph\u1ea3i t\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u00e0 t\u1ef1 kh\u00e2u v\u00e1 l\u1ea1i. Nh\u01b0 v\u1eady, kh\u00f4ng nh\u1eefng c\u00f4 ta t\u1eeb ch\u1ed1i m\u1ecdi tr\u00e1ch nhi\u1ec7m m\u00e0 c\u00f2n x\u00fac ph\u1ea1m b\u00e0, ch\u00ea b\u00e0 v\u00ec th\u00edch s\u1ea3n ph\u1ea9m gi\u00e1 r\u1ebb n\u00ean ph\u1ea3i ch\u1ecbu thi\u1ec7t.<\/p>\n

B\u00e0 Douglas u\u1ea5t \u1ee9c \u0111\u1ebfn ngh\u1eb9n l\u1eddi, th\u1ec1 kh\u00f4ng bao gi\u1edd quay tr\u1edf l\u1ea1i c\u1eeda h\u00e0ng n\u00e0y n\u1eefa. \u0110\u00fang l\u00fac \u1ea5y, ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng xu\u1ea5t hi\u1ec7n. Ch\u0103m ch\u00fa l\u1eafng nghe to\u00e0n b\u1ed9 c\u00e2u chuy\u1ec7n, xem x\u00e9t chi\u1ebfc \u00e1o, r\u1ed3i sau khi ch\u00e2n th\u00e0nh b\u00e0y t\u1ecf s\u1ef1 h\u1ed1i ti\u1ebfc, l\u1eb7p \u0111i l\u1eb7p l\u1ea1i l\u1eddi xin l\u1ed7i v\u00ec th\u00e1i \u0111\u1ed9 sai qu\u1ea5y c\u1ee7a c\u00f4 nh\u00e2n vi\u00ean \u0111\u1ed1i v\u1edbi b\u00e0, vi\u00ean qu\u1ea3n l\u00fd n\u00f3i: \u201cCh\u00ednh s\u00e1ch kh\u00f4ng tr\u1ea3 l\u1ea1i h\u00e0ng sau khi mua kh\u00f4ng \u00e1p d\u1ee5ng cho nh\u1eefng m\u00f3n h\u00e0ng h\u1ecfng. R\u1ea5t ti\u1ebfc l\u00e0 \u0111\u00e3 h\u1ebft lo\u1ea1i h\u00e0ng n\u00e0y \u0111\u1ec3 \u0111\u1ed5i cho b\u00e0. Th\u1ebf n\u00ean ch\u00fang t\u00f4i s\u1ebd s\u1eb5n s\u00e0ng s\u1eeda l\u1ea1i ho\u1eb7c thay l\u1edbp l\u00f3t chi\u1ebfc \u00e1o n\u00e0y; ho\u1eb7c n\u1ebfu b\u00e0 mu\u1ed1n, ch\u00fang t\u00f4i xin ho\u00e0n ti\u1ec1n l\u1ea1i cho b\u00e0\u201d. Tr\u01b0\u1edbc th\u00e1i \u0111\u1ed9 nh\u00e3 nh\u1eb7n c\u1ee7a vi\u00ean qu\u1ea3n l\u00fd, b\u00e0 \u0111\u00e3 \u0111\u01b0\u1ee3c l\u1eafng nghe th\u1ecfa \u0111\u00e1ng n\u00ean b\u1ea3o r\u1eb1ng l\u1ed7i \u1edf l\u1edbp l\u00f3t \u00e1o kh\u00f4ng th\u00e0nh v\u1ea5n \u0111\u1ec1 g\u00ec.<\/p>\n

Ch\u1ec9 v\u00ec kh\u00f4ng bi\u1ebft l\u1eafng nghe, su\u00fdt n\u1eefa c\u00f4 nh\u00e2n vi\u00ean \u0111\u00e3 l\u00e0m m\u1ea5t m\u00f3n l\u1ee3i m\u1ed7i n\u0103m v\u00e0i ng\u00e0n \u0111\u00f4-la c\u1ee7a c\u1eeda h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"

Trong nh\u1eefng kh\u1ea3o s\u00e1t g\u1ea7n \u0111\u00e2y xoay quanh\u00a0k\u1ef9 n\u0103ng giao ti\u1ebfp\u00a0cho th\u1ea5y ph\u1ea7n \u0111\u00f4ng m\u1ecdi ng\u01b0\u1eddi th\u00edch n\u00f3i h\u01a1n nghe, trong \u0111\u00f3 ng\u01b0\u1eddi th\u1eadt s\u1ef1 bi\u1ebft nghe l\u1ea1i c\u00e0ng \u00edt. V\u00e0 v\u1ea5n \u0111\u1ec1 \u1edf \u0111\u00e2y l\u00e0 \u201cth\u00edch n\u00f3i kh\u00f4ng th\u00edch nghe\u201d – m\u1ed9t nh\u01b0\u1ee3c \u0111i\u1ec3m nh\u00e2n t\u00ednh c\u1ee7a con ng\u01b0\u1eddi. Con ng\u01b0\u1eddi v\u1ed1n c\u00f3 b\u1ea3n […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[163,158,166],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3891"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3891"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3891\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3891"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3891"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}