{"id":3899,"date":"2023-11-29T22:45:04","date_gmt":"2023-11-29T22:45:04","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3899"},"modified":"2023-11-30T03:09:54","modified_gmt":"2023-11-30T03:09:54","slug":"bi-quyet-de-tro-thanh-nguoi-biet-lang-nghe","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/bi-quyet-de-tro-thanh-nguoi-biet-lang-nghe.html","title":{"rendered":"B\u00ed quy\u1ebft \u0111\u1ec3 tr\u1edf th\u00e0nh ng\u01b0\u1eddi \u201cbi\u1ebft l\u1eafng nghe\u201d"},"content":{"rendered":"

C\u00f2n g\u00ec vui h\u01a1n khi b\u1ea1n lu\u00f4n t\u1ea1o \u0111\u01b0\u1ee3c m\u1ed9t cu\u1ed9c tr\u00f2 chuy\u1ec7n th\u00e0nh c\u00f4ng b\u1ea5t k\u1ec3 v\u1edbi b\u1ea5t c\u1ee9 ai, b\u1ea1n b\u00e8, ng\u01b0\u1eddi th\u00e2n, \u0111\u1ed1i t\u00e1c, th\u1eadm ch\u00ed l\u00e0 s\u1ebfp c\u1ee7a b\u1ea1n? C\u00f3 nhi\u1ec1u y\u1ebfu t\u1ed1 \u0111\u1ec3 l\u00e0m n\u00ean m\u1ed9t cu\u1ed9c \u0111\u1ed1i tho\u1ea1i hi\u1ec7u qu\u1ea3, v\u00e0 m\u1ed9t trong nh\u1eefng \u0111i\u1ec1u quan tr\u1ecdng nh\u1ea5t \u0111\u00f3 ch\u00ednh l\u00e0 \u201cs\u1ef1 l\u1eafng nghe\u201d.<\/strong><\/p>\n

M\u1ed9t b\u00e0i b\u00e1o g\u1ea7n \u0111\u00e2y tr\u00ean Harvard Business Review\u00a0ch\u1ee9ng t\u1ecf r\u1eb1ng, nh\u1eefng ng\u01b0\u1eddi l\u1eafng nghe t\u1ed1t th\u01b0\u1eddng c\u00f3\u00a0kh\u1ea3 n\u0103ng bi\u1ec3u c\u1ea3m\u00a0s\u1ef1 quan t\u00e2m ch\u00fa \u00fd tr\u00ean khu\u00f4n m\u1eb7t. H\u1ecd ki\u1ec7m l\u1eddi nh\u01b0ng bi\u1ebft n\u00f3i khi n\u00e0o c\u1ea7n thi\u1ebft. H\u00e3y c\u00f9ng xem b\u00ed quy\u1ebft \u0111\u1ec3 tr\u1edf th\u00e0nh ng\u01b0\u1eddi bi\u1ebft l\u1eafng nghe l\u00e0 g\u00ec ngay sau \u0111\u00e2y v\u00e0 h\u1ecdc h\u1ecfi nh\u00e9:<\/p>\n

1. Kh\u00f4ng l\u00e0m gi\u00e1n \u0111o\u1ea1n li\u00ean t\u1ee5c trong cu\u1ed9c n\u00f3i chuy\u1ec7n<\/strong><\/p>\n

Ng\u1eaft l\u1eddi ng\u01b0\u1eddi kh\u00e1c, ph\u00e1 h\u1ecfng d\u00f2ng suy ngh\u0129 c\u1ee7a ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n th\u01b0\u1eddng khi\u1ebfn h\u1ecd c\u1ea3m th\u1ea5y ch\u00fang ta thi\u1ebfu t\u00f4n tr\u1ecdng. N\u1ebfu nh\u01b0 b\u1ea1n c\u00f3 \u00fd \u0111\u1ecbnh ng\u1eaft l\u1eddi ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n, h\u00e3y t\u1ef1 h\u1ecfi xem li\u1ec7u m\u00ecnh c\u00f3 ph\u1ea3i \u0111ang l\u00e0m gi\u00e1n \u0111o\u1ea1n m\u1ed9t c\u00e1ch t\u00edch c\u1ef1c, nh\u01b0 \u0111\u1ed9ng vi\u00ean, di\u1ec5n \u0111\u1ea1t \u00fd ng\u01b0\u1eddi \u0111\u1ed1i tho\u1ea1i r\u00f5 r\u00e0ng h\u01a1n,\u00a0t\u1ea1o ra s\u1ef1 t\u01b0\u01a1ng t\u00e1c hi\u1ec7u qu\u1ea3\u00a0kh\u00f4ng? N\u1ebfu nh\u01b0 nh\u1eefng gi\u00e1n \u0111o\u1ea1n b\u1ea1n g\u00e2y ra khi\u1ebfn cho ng\u01b0\u1eddi n\u00f3i ph\u00e2n t\u00e2m, t\u1ea1o kh\u00f4ng kh\u00ed c\u1ea1nh tranh, c\u0103ng th\u1eb3ng th\u00ec ho\u00e0n to\u00e0n kh\u00f4ng n\u00ean.<\/p>\n

\"\"<\/p>\n

\u0110\u1eebng ng\u1eaft l\u1eddi ng\u01b0\u1eddi kh\u00e1c nhi\u1ec1u l\u1ea7n trong m\u1ed9t cu\u1ed9c h\u1ed9i tho\u1ea1i\/ Stock Photo<\/p>\n

2. H\u1ed9i tho\u1ea1i nh\u01b0 m\u1ed9t b\u1ea3n nh\u1ea1c<\/strong><\/p>\n

\u0110\u00f3 l\u00e0 m\u1ed9t s\u1ef1 so s\u00e1nh d\u1ec5 ch\u1ecbu khi n\u00f3i v\u1ec1 c\u00e1c cu\u1ed9c h\u1ed9i tho\u1ea1i. B\u1ea1n l\u00e0 nh\u1ea1c c\u00f4ng v\u00e0 ng\u01b0\u1eddi giao ti\u1ebfp v\u1edbi b\u1ea1n c\u0169ng \u0111ang d\u00f9ng nh\u1ea1c c\u1ee5 c\u1ee7a ri\u00eang m\u00ecnh. B\u1ea3n nh\u1ea1c m\u00e0 hai b\u1ea1n t\u1ea1o ra c\u00f3 h\u00e0i h\u00f2a kh\u00f4ng? Hay ch\u1ec9 c\u00f3 \u00e2m thanh c\u1ee7a\u00a0ri\u00eang m\u00ecnh b\u1ea1n? B\u1ea3n nh\u1ea1c giao h\u01b0\u1edfng s\u1ebd kh\u00f4ng hay khi c\u1ea3 d\u00e0n nh\u1ea1c ch\u1ec9 c\u00f3 m\u1ed9t nh\u1ea1c c\u00f4ng. H\u00e3y h\u1ecdc c\u00e1ch nh\u01b0\u1eddng l\u1eddi cho ng\u01b0\u1eddi kh\u00e1c.<\/p>\n

3. L\u00e0m r\u00f5 m\u1ee5c \u0111\u00edch c\u1ee7a cu\u1ed9c tr\u00f2 chuy\u1ec7n<\/strong><\/p>\n

M\u1ed9t cu\u1ed9c tr\u00f2 chuy\u1ec7n c\u00f3 th\u1ec3 nh\u1eb1m t\u00ecm ki\u1ebfm l\u1eddi khuy\u00ean, ho\u1eb7c tr\u00f2 chuy\u1ec7n \u0111\u1ec3 ph\u00e2n t\u00edch t\u00ecnh hu\u1ed1ng, b\u00e0y t\u1ecf quan \u0111i\u1ec3m. N\u1ebfu nh\u01b0 mu\u1ed1n tr\u1edf th\u00e0nh ng\u01b0\u1eddi bi\u1ebft l\u1eafng nghe, ch\u00fang ta c\u1ea7n h\u1ecdc c\u00e1ch hi\u1ec3u \u0111\u01b0\u1ee3c m\u1ee5c \u0111\u00edch n\u00f3i c\u1ee7a ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n. H\u00e3y t\u00ecm ki\u1ebfm nh\u1eefng d\u1ea5u hi\u1ec7u v\u00e0 ch\u1ec9 d\u1eabn v\u1ec1 nh\u1eefng g\u00ec ng\u01b0\u1eddi kh\u00e1c mu\u1ed1n n\u00f3i. V\u00e0 thay v\u00ec t\u1eadp trung v\u00e0o nh\u1eefng y\u1ebfu t\u1ed1 lan man, d\u00e0i d\u00f2ng c\u1ee7a c\u00e2u chuy\u1ec7n, h\u00e3y lu\u00f4n t\u1eadp trung nghe nh\u1eefng v\u1ea5n \u0111\u1ec1 ch\u00ednh \u0111\u1ec3 cu\u1ed9c h\u1ed9i tho\u1ea1i di\u1ec5n ra hi\u1ec7u qu\u1ea3.<\/p>\n

4. Lu\u00f4n \u0111\u1ed3ng c\u1ea3m v\u1edbi ng\u01b0\u1eddi n\u00f3i<\/strong><\/p>\n

\u0110\u1ed3ng c\u1ea3m v\u1edbi ai \u0111\u00f3 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 n\u00f3i v\u1edbi h\u1ecd r\u1eb1ng \u201cT\u00f4i bi\u1ebft b\u1ea1n c\u1ea3m th\u1ea5y g\u00ec\u201d. \u0110i gu\u1ed1c trong b\u1ee5ng ng\u01b0\u1eddi kh\u00e1c c\u0169ng kh\u00f4ng ph\u1ea3i l\u00e0 \u0111\u1ed3ng c\u1ea3m. \u0110\u1ed3ng c\u1ea3m l\u00e0 lu\u00f4n ch\u00fa \u00fd \u0111\u1ebfn c\u1ea3m x\u00fac c\u1ee7a ng\u01b0\u1eddi n\u00f3i, truy\u1ec1n t\u1ea3i nh\u1eefng kinh nghi\u1ec7m c\u1ee7a b\u1ea3n th\u00e2n trong tr\u1ea1ng th\u00e1i c\u1ea3m x\u00fac t\u01b0\u01a1ng t\u1ef1. C\u00e0ng \u0111\u1ed3ng c\u1ea3m, ch\u00fang ta c\u00e0ng l\u1eafng nghe hi\u1ec7u qu\u1ea3 h\u01a1n, b\u1edfi l\u00fac n\u00e0y, kh\u00f4ng ph\u1ea3i l\u00e0 2 ng\u01b0\u1eddi \u0111ang n\u00f3i chuy\u1ec7n v\u1edbi nhau m\u00e0 l\u00e0 nh\u01b0 \u0111\u00e3 h\u00f2a chung suy ngh\u0129 th\u00e0nh m\u1ed9t.<\/p>\n

5. \u0110\u1eb7t c\u00e2u h\u1ecfi<\/strong><\/p>\n

\u0110\u1eb7t c\u00e2u h\u1ecfi kh\u00f4ng ch\u1ec9 khi\u1ebfn cho ng\u01b0\u1eddi n\u00f3i d\u1ec5 d\u00e0ng b\u00e0y t\u1ecf quan \u0111i\u1ec3m, c\u1ea3m x\u00fac h\u01a1n m\u00e0 c\u00f2n khi\u1ebfn h\u1ecd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c quan t\u00e2m. Nh\u1eefng c\u00e2u h\u1ecfi mang t\u00ednh g\u1ee3i m\u1edf nh\u01b0 \u201cV\u1eady khi \u0111\u00f3 b\u1ea1n c\u1ea3m th\u1ea5y nh\u01b0 th\u1ebf n\u00e0o?\u201d, \u201cB\u1ea1n \u0111\u1ecbnh l\u00e0m g\u00ec ti\u1ebfp theo\u201d, \u2026 khi\u1ebfn cho m\u1ea1ch tr\u00f2 chuy\u1ec7n tr\u1edf n\u00ean r\u00f5 r\u00e0ng h\u01a1n, d\u1ec5 hi\u1ec3u h\u01a1n.<\/p>\n

Khi m\u1ed9t ng\u01b0\u1eddi A n\u00e0o \u0111\u00f3 n\u00f3i v\u1ec1 chuy\u1ebfn ngh\u1ec9 m\u00e1t c\u1ee7a m\u00ecnh v\u1edbi m\u1ed9t ng\u01b0\u1eddi B \u00edch k\u1ef7 v\u00e0 kh\u00f4ng bi\u1ebft l\u1eafng nghe, ng\u01b0\u1eddi B s\u1ebd nhanh ch\u00f3ng c\u01b0\u1edbp l\u1eddi \u0111\u1ec3 khoe khoang v\u1ec1 chuy\u1ebfn \u0111i c\u1ee7a ch\u00ednh m\u00ecnh. Trong khi \u0111\u00f3, m\u1ed9t ng\u01b0\u1eddi C bi\u1ebft l\u1eafng nghe s\u1ebd khuy\u1ebfn kh\u00edch ng\u01b0\u1eddi A b\u1eb1ng nh\u1eefng c\u00e2u h\u1ecfi cung c\u1ea5p th\u00eam th\u00f4ng tin chi ti\u1ebft c\u1ee7a chuy\u1ebfn \u0111i \u2013 Ai, khi n\u00e0o, \u1edf \u0111\u00e2u\u2026<\/p>\n

Nh\u1eefng c\u00e2u h\u1ecfi \u0111\u01b0\u1ee3c \u0111\u01b0a ra \u0111\u00fang l\u00fac \u0111\u00fang ch\u1ed7 s\u1ebd l\u00e0 c\u00f4ng c\u1ee5 hi\u1ec7u qu\u1ea3 \u0111\u1ec3 th\u1ec3 hi\u1ec7n r\u1eb1ng ch\u00fang ta \u0111ang l\u1eafng nghe v\u00e0 quan t\u00e2m t\u1edbi ng\u01b0\u1eddi \u0111\u1ed1i tho\u1ea1i.<\/p>\n

6. Duy tr\u00ec giao ti\u1ebfp b\u1eb1ng m\u1eaft<\/strong><\/p>\n

Kh\u00f4ng c\u00f2n g\u00ec t\u1ec7 h\u01a1n khi \u0111ang n\u00f3i chuy\u1ec7n v\u1edbi m\u1ed9t ng\u01b0\u1eddi m\u00e0 ng\u01b0\u1eddi \u0111\u00f3 c\u1ee9 nh\u00ecn xung quanh ho\u1eb7c quan s\u00e1t m\u1ed9t ng\u01b0\u1eddi kh\u00e1c.<\/p>\n

M\u1ed9t ng\u01b0\u1eddi t\u1eebng c\u00f3 vinh d\u1ef1 tr\u00f2 chuy\u1ec7n v\u1edbi t\u1ed5ng th\u1ed1ng Bill Clinton \u0111\u00e3 k\u1ec3 l\u1ea1i r\u1eb1ng, khi \u00f4ng \u0111ang n\u00f3i chuy\u1ec7n v\u1edbi c\u1ef1u t\u1ed5ng th\u1ed1ng, t\u1ef7 ph\u00fa Bill Gates \u0111\u00e3 xu\u1ea5t hi\u1ec7n v\u00e0 ti\u1ebfn l\u1ea1i \u0111\u1ee9ng c\u1ea1nh \u00f4ng Clinton. Tuy nhi\u00ean, Bill Clinton \u0111\u00e3 kh\u00f4ng r\u1eddi \u00e1nh m\u1eaft kh\u1ecfi ng\u01b0\u1eddi \u0111ang tr\u00f2 chuy\u1ec7n v\u1edbi m\u00ecnh, ch\u1ec9 \u0111\u1ee3i t\u1edbi khi \u0111\u00e3 k\u1ebft th\u00fac h\u1ed9i tho\u1ea1i, \u00e1nh m\u1eaft \u00f4ng m\u1edbi h\u01b0\u1edbng v\u1ec1 Bill Gates.<\/p>\n

Nhu c\u1ea7u c\u01a1 b\u1ea3n c\u1ee7a ch\u00fang ta \u0111\u00f3 l\u00e0 \u0111\u01b0\u1ee3c n\u00f3i, \u0111\u01b0\u1ee3c chia s\u1ebb, c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 hi\u1ec3u b\u1edfi m\u1ed9t ng\u01b0\u1eddi kh\u00e1c, \u0111i\u1ec1u \u0111\u00f3 l\u00e0m cho ch\u00fang ta c\u1ea3m th\u1ea5y m\u00ecnh quan tr\u1ecdng v\u00e0 c\u00f3 gi\u00e1 tr\u1ecb. Gi\u1ed1ng nh\u01b0 b\u00e1c s\u1ef9 Sheldon Cooper trong b\u1ed9 phim The Big Bang Theory \u0111\u00e3 n\u00f3i: \u201cN\u1ebfu nh\u01b0 b\u1ea1n kh\u00f4ng phi\u1ec1n, th\u00ec t\u00f4i \u0111ang r\u1ea5t mu\u1ed1n n\u00f3i thay v\u00ec c\u1ee9 ph\u1ea3i nghe b\u1ea1n n\u00f3i nh\u01b0 th\u1ebf n\u00e0y\u201d.<\/p>\n

\"\"<\/p>\n

H\u00e3y cho ng\u01b0\u1eddi kh\u00e1c c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c n\u00f3i v\u1ec1 m\u00ecnh, \u0111\u00f3 l\u00e0 s\u1ef1 t\u00f4n tr\u1ecdng\/ Stock Photo<\/p>\n

Ch\u00ednh v\u00ec th\u1ebf, ngay c\u1ea3 khi \u0111ang g\u1eb7p b\u1ea5t c\u1ee9 phi\u1ec1n mu\u1ed9n g\u00ec nh\u01b0 r\u1eafc r\u1ed1i v\u1edbi c\u1ea5p tr\u00ean,\u00a0b\u1ea5t m\u00e3n v\u1edbi \u0111\u1ed3ng nghi\u1ec7p, lo l\u1eafng v\u00ec deadline \u0111ang c\u1eadn k\u1ec1 v.v.., th\u00ec b\u1ea1n c\u0169ng h\u00e3y b\u1ecf qua t\u1ea5t c\u1ea3 \u0111\u1ec3\u00a0t\u1eadp trung\u00a0v\u00e0o cu\u1ed9c tr\u00f2 chuy\u1ec7n. S\u1ef1 ch\u00e2n th\u00e0nh, t\u00f4n tr\u1ecdng ng\u01b0\u1eddi kh\u00e1c ch\u00ednh l\u00e0 ch\u00eca kh\u00f3a gi\u00fap b\u1ea1n tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi \u201cbi\u1ebft l\u1eafng nghe\u201d v\u00e0 thay \u0111\u1ed5i c\u00e1ch b\u1ea1n t\u01b0\u01a1ng t\u00e1c v\u1edbi m\u1ecdi ng\u01b0\u1eddi.<\/p>\n","protected":false},"excerpt":{"rendered":"

C\u00f2n g\u00ec vui h\u01a1n khi b\u1ea1n lu\u00f4n t\u1ea1o \u0111\u01b0\u1ee3c m\u1ed9t cu\u1ed9c tr\u00f2 chuy\u1ec7n th\u00e0nh c\u00f4ng b\u1ea5t k\u1ec3 v\u1edbi b\u1ea5t c\u1ee9 ai, b\u1ea1n b\u00e8, ng\u01b0\u1eddi th\u00e2n, \u0111\u1ed1i t\u00e1c, th\u1eadm ch\u00ed l\u00e0 s\u1ebfp c\u1ee7a b\u1ea1n? C\u00f3 nhi\u1ec1u y\u1ebfu t\u1ed1 \u0111\u1ec3 l\u00e0m n\u00ean m\u1ed9t cu\u1ed9c \u0111\u1ed1i tho\u1ea1i hi\u1ec7u qu\u1ea3, v\u00e0 m\u1ed9t trong nh\u1eefng \u0111i\u1ec1u quan tr\u1ecdng nh\u1ea5t \u0111\u00f3 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[163,166],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3899"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3899"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3899\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3899"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3899"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}