{"id":3946,"date":"2023-11-29T23:18:08","date_gmt":"2023-11-29T23:18:08","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3946"},"modified":"2023-11-29T07:59:52","modified_gmt":"2023-11-29T07:59:52","slug":"cac-buoc-ap-dung-phuong-phap-quan-tri-muc-tieu-okr","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/cac-buoc-ap-dung-phuong-phap-quan-tri-muc-tieu-okr.html","title":{"rendered":"C\u00e1c b\u01b0\u1edbc \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n tr\u1ecb m\u1ee5c ti\u00eau OKR"},"content":{"rendered":"

M\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 then ch\u1ed1t (OKR)\u00a0l\u00e0 khung qu\u1ea3n tr\u1ecb m\u1ee5c ti\u00eau c\u00f4ng vi\u1ec7c, OKR gi\u00fap c\u1ea3i thi\u1ec7n s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean c\u0169ng nh\u01b0 qu\u1ea3n l\u00fd, gi\u1eef h\u1ecd t\u1eadp trung v\u00e0o c\u00e1c m\u1ee5c ti\u00eau ch\u00ednh v\u00e0 th\u00fac \u0111\u1ea9y h\u1ecd ph\u00e1t tri\u1ec3n cho s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p. V\u1ec1 c\u01a1 b\u1ea3n, quy tr\u00ecnh c\u1ee7a OKRs bao g\u1ed3m x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau cho doanh nghi\u1ec7p v\u00e0 theo d\u00f5i k\u1ebft qu\u1ea3 ti\u1ebfn h\u00e0nh sau m\u1ed9t kho\u1ea3ng th\u1eddi gian c\u1ee5 th\u1ec3.<\/p>\n

ORK l\u1ea7n \u0111\u1ea7u \u0111\u01b0\u1ee3c gi\u1edbi thi\u1ec7u v\u1edbi Google b\u1edfi John Doerr, m\u1ed9t trong nh\u1eefng nh\u00e0 \u0111\u1ea7u t\u01b0 \u0111\u1ea7u ti\u00ean c\u1ee7a Google k\u1ec3 t\u1eeb khi th\u00e0nh l\u1eadp. C\u00f4ng th\u1ee9c OKR nguy\u00ean m\u1eabu c\u1ee7a John Doerr l\u00e0: \u201cT\u00f4i s\u1ebd th\u1ef1c hi\u1ec7n \u2026 (M\u1ee5c ti\u00eau) \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng b\u1edfi \u2026 (c\u00e1c K\u1ebft qu\u1ea3 then ch\u1ed1t)\u201d. OKR \u0111\u01b0\u1ee3c t\u1ea1o th\u00e0nh t\u1eeb c\u00e1c m\u1ee5c ti\u00eau kh\u00e1c nhau, ch\u00ednh l\u00e0\u00a0“nh\u1eefng g\u00ec t\u00f4i mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c”<\/strong>, k\u1ebft h\u1ee3p v\u1edbi m\u1ed9t s\u1ed1 k\u1ebft qu\u1ea3 then ch\u1ed1t, c\u0169ng ch\u00ednh l\u00e0\u00a0“c\u00e1ch t\u00f4i s\u1ebd ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau n\u00e0y”.<\/strong><\/p>\n

\"C\u00e1c<\/p>\n

C\u00e1ch thi\u1ebft l\u1eadp m\u1ed9t khung qu\u1ea3n tr\u1ecb OKR<\/h1>\n

OKR \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c nh\u00e2n vi\u00ean hi\u1ec3u r\u1eb1ng\u00a0n\u1ed7 l\u1ef1c c\u1ee7a h\u1ecd s\u1ebd \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p, khi h\u1ecd tu\u00e2n th\u1ee7 theo c\u00e1c gi\u00e1 tr\u1ecb v\u00e0 \u01b0u ti\u00ean c\u1ee7a doanh nghi\u1ec7p. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 khi\u1ebfn c\u00e1c nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n hi\u1ec3u r\u1eb1ng c\u00e1c c\u00f4ng vi\u1ec7c h\u1ecd th\u1ef1c hi\u1ec7n m\u1ed7i ng\u00e0y \u0111\u1ec1u c\u00f3\u00a0t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn th\u00e0nh c\u00f4ng c\u1ee7a c\u00f4ng ty trong t\u01b0\u01a1ng lai<\/strong>, b\u1ea5t k\u1ec3 vai tr\u00f2 c\u1ee7a h\u1ecd l\u00e0 g\u00ec.<\/p>\n

M\u1ee5c ti\u00eau c\u1ee7a OKR th\u01b0\u1eddng l\u00e0 nh\u1eefng m\u1ee5c ti\u00eau c\u00f3 t\u00ednh tham v\u1ecdng cao ho\u1eb7c l\u00e0 c\u00e1c\u00a0\u201cm\u1ee5c ti\u00eau m\u1edf r\u1ed9ng\u201d<\/strong>\u00a0bu\u1ed9c nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n ph\u1ea3i xem x\u00e9t l\u1ea1i c\u00e1ch th\u1ee9c l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd \u0111\u1ec3 \u0111\u1ea1t hi\u1ec7u su\u1ea5t cao nh\u1ea5t. Nh\u1eefng m\u1ee5c ti\u00eau m\u1edf r\u1ed9ng n\u00e0y khi\u1ebfn c\u00e1c nh\u00e2n vi\u00ean ph\u1ea3i theo \u0111u\u1ed5i nh\u1eefng m\u1ee5c ti\u00eau m\u00e0 h\u1ecd v\u1ed1n xem nh\u01b0 \u0111i\u1ec1u kh\u00f4ng t\u01b0\u1edfng, th\u00fac \u0111\u1ea9y h\u1ecd tr\u1edf n\u00ean s\u00e1ng t\u1ea1o v\u00e0 c\u1ea5p ti\u1ebfn h\u01a1n trong c\u00f4ng vi\u1ec7c v\u00e0 tr\u1edf n\u00ean n\u0103ng su\u1ea5t h\u01a1n.<\/p>\n

Thi\u1ebft l\u1eadp c\u00e1c m\u1ee5c ti\u00eau (Objective)<\/h2>\n

M\u1ee5c ti\u00eau l\u00e0 nh\u1eefng\u00a0m\u00f4 t\u1ea3 \u0111\u1ecbnh t\u00ednh<\/strong>\u00a0v\u1ec1 nh\u1eefng \u0111i\u1ec1u doanh nghi\u1ec7p mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c, c\u00e1c m\u1ee5c ti\u00eau n\u00e0y gi\u00fap doanh nghi\u1ec7p \u0111i \u0111\u00fang h\u01b0\u1edbng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 mong mu\u1ed1n. Khi \u0111\u1eb7t m\u1ee5c ti\u00eau, h\u00e3y tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi: \u201c\u01afu ti\u00ean quan tr\u1ecdng nh\u1ea5t hi\u1ec7n t\u1ea1i c\u1ee7a doanh nghi\u1ec7p l\u00e0 g\u00ec?\u201d Nh\u1eefng m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c ch\u1ecdn s\u1ebd g\u00e2y kh\u00f3 kh\u0103n cho nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n, nh\u01b0ng ch\u00fang kh\u00f4ng ph\u1ea3i l\u00e0 kh\u00f4ng th\u1ec3 ho\u00e0n th\u00e0nh. N\u00f3i c\u00e1ch kh\u00e1c, c\u00e1c m\u1ee5c ti\u00eau n\u00e0y ph\u1ea3i l\u00e0 nh\u1eefng\u00a0m\u1ee5c ti\u00eau th\u1ef1c t\u1ebf,<\/strong>\u00a0c\u00f3 th\u1ec3 th\u00fac \u0111\u1ea9y c\u1ea3 nh\u00f3m v\u00e0 gi\u00fap h\u1ecd \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng k\u1ebft qu\u1ea3 l\u1edbn h\u01a1n v\u00e0 nh\u1eefng th\u00e0nh t\u1ef1u s\u00e1ng t\u1ea1o h\u01a1n.<\/p>\n

M\u1ee5c ti\u00eau th\u01b0\u1eddng ph\u1ea3i \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh trong m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh: m\u1ed9t\u00a0chu k\u1ef3 ba th\u00e1ng<\/strong>\u00a0s\u1ebd ph\u00f9 h\u1ee3p h\u01a1n, tr\u00e1nh m\u1eafc ph\u1ea3i sai l\u1ea7m “\u0111\u1eb7t ra m\u1ee5c ti\u00eau v\u00e0 qu\u00ean m\u1ea5t”. \u0110\u1ed1i v\u1edbi c\u00e1c l\u00e3nh \u0111\u1ea1o, ki\u1ec3m tra nh\u1eefng m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1eb7t ra v\u00e0 thi\u1ebft l\u1eadp c\u00e1c m\u1ee5c ti\u00eau m\u1edbi m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng s\u1ebd gi\u00fap b\u1ea1n theo d\u00f5i c\u1ea9n th\u1eadn hi\u1ec7u su\u1ea5t c\u1ee7a c\u1ea3 nh\u00f3m v\u00e0 x\u00e1c \u0111\u1ecbnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n r\u00f5 r\u00e0ng \u0111\u1ec3 th\u00e0nh c\u00f4ng trong t\u01b0\u01a1ng lai.<\/p>\n

Thi\u1ebft l\u1eadp c\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t (Key result)<\/h2>\n

C\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t s\u1ebd \u0111i k\u00e8m v\u1edbi c\u00e1c m\u1ee5c ti\u00eau \u0111\u00e3 ch\u1ecdn. M\u1ed7i m\u1ee5c ti\u00eau n\u00ean c\u00f3 t\u1eeb 3 \u0111\u1ebfn 4 k\u1ebft qu\u1ea3 then ch\u1ed1t \u0111\u1ec3 h\u1ed7 tr\u1ee3 \u0111o l\u01b0\u1eddng qu\u00e1 tr\u00ecnh ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau. \u0110i\u1ec3m quan tr\u1ecdng nh\u1ea5t c\u1ee7a c\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t ch\u00ednh l\u00e0 \u0111\u1ea3m b\u1ea3o ch\u00fang l\u00e0 c\u00e1c m\u1ee5c ti\u00eau \u0111\u1ecbnh l\u01b0\u1ee3ng, ho\u1eb7c l\u00e0 nh\u1eefng k\u1ebft qu\u1ea3\u00a0c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c qua s\u1ed1 li\u1ec7u.<\/strong>\u00a0Key result l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 gi\u00fap x\u00e1c \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng ho\u1eb7c th\u1ea5t b\u1ea1i trong vi\u1ec7c ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1eb7t ra.<\/p>\n

Tr\u00e1nh t\u1ea1o c\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t kh\u00f4ng r\u00f5 r\u00e0ng, b\u1edfi ch\u00fang l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 ch\u00ednh \u0111\u1ec3 c\u00e1c nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n t\u1eadp trung v\u00e0o khi th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee7a h\u1ecd. C\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t g\u00f3p ph\u1ea7n ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c \u0111\u1ec1 ra, do \u0111\u00f3, ch\u00fang\u00a0ph\u1ea3i c\u00f3 s\u1ef1 li\u00ean quan, r\u00f5 r\u00e0ng v\u00e0 h\u1ee3p l\u00fd<\/strong>\u00a0\u0111\u1ec3 c\u00e1c nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ea1t k\u1ebft qu\u1ea3 nh\u01b0 mong \u0111\u1ee3i.<\/p>\n

Nh\u1eefng ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng c\u1ee7a Key result c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c k\u1ebft h\u1ee3p v\u1edbi\u00a0c\u00e1c ch\u1ec9 s\u1ed1 kh\u00e1c nh\u01b0 KPI\u00a0<\/strong>\u0111\u1ec3 l\u00e0m r\u00f5 h\u01a1n c\u00e1c ti\u00eau ch\u00ed c\u1ee7a n\u00f3, \u0111\u1ed3ng th\u1eddi \u0111o l\u01b0\u1eddng k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c cu\u1ed1i c\u00f9ng c\u1ee7a nh\u00e2n vi\u00ean. Th\u00f4ng th\u01b0\u1eddng, c\u00e1c k\u1ebft qu\u1ea3 c\u1ee7a OKR s\u1ebd \u00e1p d\u1ee5ng h\u1ec7 th\u1ed1ng nh\u1ecb ph\u00e2n \u201c0 v\u00e0 1\u201d. N\u1ebfu b\u1ea1n ghi \u0111\u01b0\u1ee3c 0,3 \u0111i\u1ec3m ho\u1eb7c 30 ph\u1ea7n tr\u0103m m\u1ee5c ti\u00eau, th\u00ec b\u1ea1n \u0111\u00e3 kh\u00f4ng \u0111\u1ea1t c\u00e1c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1eb7t ra. Trong khi \u0111\u00f3, \u0111\u1ea1t\u00a0s\u1ed1 \u0111i\u1ec3m 0,7 ho\u1eb7c 70 ph\u1ea7n tr\u0103m m\u1ee5c ti\u00eau<\/strong>\u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 l\u00e0 \u0111\u00e3 \u0111\u1ea1t m\u1ee5c ti\u00eau, b\u1edfi v\u00ec, c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a OKR th\u01b0\u1eddng l\u00e0 m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n ho\u1eb7c \u201cm\u1ee5c ti\u00eau k\u00e9o d\u00e0i\u201d v\u00e0 s\u1ebd m\u1ea5t nhi\u1ec1u th\u1eddi gian h\u01a1n m\u1ed9t qu\u00fd \u0111\u1ec3 ho\u00e0n th\u00e0nh.<\/p>\n

V\u00ed d\u1ee5<\/p>\n

H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng r\u1eb1ng b\u1ea1n \u0111\u00e3 k\u1ebft lu\u1eadn m\u1ee5c ti\u00eau ti\u1ebfp theo cho ph\u00f2ng Marketing l\u00e0 “T\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng”. V\u00e0 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, b\u1ea1n c\u1ea7n ph\u1ea3i th\u1ea3o lu\u1eadn v\u1edbi c\u1ea3 nh\u00f3m v\u00e0 nh\u1ea5t tr\u00ed v\u1edbi m\u1ed9t danh s\u00e1ch c\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t m\u00e0 cu\u1ed1i c\u00f9ng s\u1ebd d\u1eabn \u0111\u1ebfn k\u1ebft qu\u1ea3 mong mu\u1ed1n c\u1ee7a b\u1ea1n.<\/p>\n

– M\u1ee5c ti\u00eau:<\/strong>\u00a0T\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/p>\n

– K\u1ebft qu\u1ea3 then ch\u1ed1t:<\/strong><\/p>\n

    \n
  • Gi\u1ea3m th\u1ea5t tho\u00e1t doanh thu thu t\u1eeb X% xu\u1ed1ng c\u00f2n Y%.<\/li>\n
  • T\u0103ng ch\u1ec9 s\u1ed1 Net Promoter Score (NPS) t\u1eeb X l\u00ean Y.<\/li>\n
  • T\u0103ng l\u01b0\u1ee3t truy c\u1eadp trung b\u00ecnh h\u00e0ng tu\u1ea7n c\u1ee7a c\u00e1c kh\u00e1ch h\u00e0ng hi\u1ec7n c\u00f3 t\u1eeb X l\u00ean Y.<\/li>\n
  • T\u0103ng l\u01b0u l\u01b0\u1ee3ng truy c\u1eadp t\u1ef1 nhi\u00ean (organic) t\u1eeb X l\u00ean Y.<\/li>\n
  • T\u0103ng m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng l\u00ean X%.<\/li>\n<\/ul>\n

    C\u00e1c ph\u01b0\u01a1ng ph\u00e1p thi\u1ebft l\u1eadp khung qu\u1ea3n tr\u1ecb OKR hi\u1ec7u qu\u1ea3 nh\u1ea5t<\/h1>\n

    \u0110\u1ea7u ti\u00ean, tri\u1ec3n khai m\u1ed9t khung qu\u1ea3n tr\u1ecb OKR c\u1ea7n c\u00f3 s\u1ef1 chu\u1ea9n b\u1ecb k\u1ef9 l\u01b0\u1ee1ng. M\u1ed9t nh\u1ecbp \u0111\u1ed9 l\u00e0m vi\u1ec7c ph\u00f9 h\u1ee3p, \u0111\u1ed3ng th\u1eddi l\u00e0m r\u00f5 c\u00e1c k\u1ef3 v\u1ecdng c\u1ee7a c\u1ea5p l\u00e3nh \u0111\u1ea1o s\u1ebd r\u1ea5t h\u1eefu \u00edch \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u c\u00f9ng h\u01b0\u1edbng \u0111\u1ebfn m\u1ed9t m\u1ee5c ti\u00eau chung.<\/p>\n

    T\u1ea5t c\u1ea3 c\u00e1c ch\u1ec9 s\u1ed1 d\u00f9ng \u0111\u1ec3 \u0111o l\u01b0\u1eddng K\u1ebft qu\u1ea3 then ch\u1ed1t ph\u1ea3i ph\u00f9 h\u1ee3p v\u1edbi v\u0103n h\u00f3a l\u00e0m vi\u1ec7c v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi \u01b0u ti\u00ean hi\u1ec7n t\u1ea1i c\u1ee7a doanh nghi\u1ec7p. C\u1ee5 th\u1ec3 h\u01a1n, c\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t n\u00ean d\u1ef1a theo\u00a0m\u00f4 h\u00ecnh S.M.A.R.T<\/strong>\u00a0– c\u1ee5 th\u1ec3 (specific<\/strong>), c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c (measurable<\/strong>) v\u00e0 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c (achievable<\/strong>), ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau c\u1ee7a OKR (relevant<\/strong>) v\u00e0 \u0111\u01b0\u1ee3c r\u00e0ng bu\u1ed9c trong m\u1ed9t kho\u1ea3n th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh (time-bound<\/strong>). C\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t c\u1ea7n ph\u1ea3i \u0111o l\u01b0\u1eddng ho\u1eb7c \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c b\u1eb1ng s\u1ed1 li\u1ec7u. Tuy nhi\u00ean, ch\u00fang s\u1ebd kh\u00f4ng m\u00f4 t\u1ea3 c\u1ee5 th\u1ec3 c\u00e1c nhi\u1ec7m v\u1ee5 \u0111\u1ec3 thu \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 nh\u01b0 mong mu\u1ed1n.<\/p>\n

    Khi x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau, h\u00e3y nh\u1edb r\u1eb1ng ch\u00fang ph\u1ea3i ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c \u0111\u00edch c\u1ee7a doanh nghi\u1ec7p, c\u0169ng nh\u01b0 c\u00e1c m\u1ee5c ti\u00eau kh\u00e1c trong t\u1ed5 ch\u1ee9c. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 \u0111\u1ea3m b\u1ea3o c\u00e1c nh\u00e2n vi\u00ean\u00a0hi\u1ec3u r\u00f5 v\u00e0 xem c\u00e1c gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i v\u00e0 \u01b0u ti\u00ean c\u1ee7a doanh nghi\u1ec7p nh\u01b0 c\u1ee7a ch\u00ednh h\u1ecd. L\u00e0m n\u1ed5i b\u1eadt s\u1ef1 t\u00e1c \u0111\u1ed9ng c\u1ee7a m\u1ed7i c\u00e1 nh\u00e2n s\u1ebd \u0111\u00f3ng g\u00f3p cho th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p nh\u01b0 th\u1ebf n\u00e0o, v\u00e0 v\u00ec sao \u00e1p d\u1ee5ng khung OKR s\u1ebd \u0111\u1ea3m b\u1ea3o m\u1ecdi nhi\u1ec7m v\u1ee5 \u0111ang \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn b\u1edfi m\u1ed9t quy tr\u00ecnh qu\u1ea3n tr\u1ecb h\u1ee3p l\u00fd.<\/p>\n

    Sau khi ho\u00e0n th\u00e0nh khung qu\u1ea3n tr\u1ecb OKR, h\u00e3y \u0111\u00e1nh gi\u00e1 ch\u00fang m\u1ed9t l\u1ea7n n\u1eefa \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c y\u1ebfu t\u1ed1 th\u1ef1c s\u1ef1 hi\u1ec7u qu\u1ea3, c\u0169ng nh\u01b0 c\u00e1c y\u1ebfu t\u1ed1 kh\u00f4ng \u0111\u1ea1t nh\u01b0 k\u1ef3 v\u1ecdng. Ki\u1ec3m tra l\u1ea1i\u00a0c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m ch\u00ednh c\u1ee7a OKR<\/strong>\u00a0m\u1ed9t l\u1ea7n n\u1eefa: C\u00e1c m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c ch\u1ecdn c\u00f3 kh\u00f3 \u0111\u1ec3 ho\u00e0n th\u00e0nh kh\u00f4ng? C\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c kh\u00f4ng? T\u1ea5t c\u1ea3 c\u00e1c OKR \u0111\u00e3 \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh ch\u01b0a? Ch\u00fang c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi chi\u1ebfn l\u01b0\u1ee3c kinh doanh c\u1ee7a b\u1ea1n kh\u00f4ng? \u0110\u00e1nh gi\u00e1 l\u1ea1i c\u00e1c OKR th\u01b0\u1eddng xuy\u00ean gi\u00fap \u0111\u1ea3m b\u1ea3o ch\u00fang lu\u00f4n ph\u00f9 h\u1ee3p v\u00e0 cho ph\u00e9p b\u1ea1n ph\u00e1t tri\u1ec3n nh\u1eefng g\u00ec \u0111\u00e3 th\u00e0nh c\u00f4ng v\u00e0 kh\u1eafc ph\u1ee5c m\u1ecdi chi ti\u1ebft sai l\u1ec7ch.<\/p>\n","protected":false},"excerpt":{"rendered":"

    M\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 then ch\u1ed1t (OKR)\u00a0l\u00e0 khung qu\u1ea3n tr\u1ecb m\u1ee5c ti\u00eau c\u00f4ng vi\u1ec7c, OKR gi\u00fap c\u1ea3i thi\u1ec7n s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean c\u0169ng nh\u01b0 qu\u1ea3n l\u00fd, gi\u1eef h\u1ecd t\u1eadp trung v\u00e0o c\u00e1c m\u1ee5c ti\u00eau ch\u00ednh v\u00e0 th\u00fac \u0111\u1ea9y h\u1ecd ph\u00e1t tri\u1ec3n cho s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p. V\u1ec1 c\u01a1 b\u1ea3n, quy […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[175],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3946"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3946"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3946\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3946"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3946"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}