{"id":3949,"date":"2023-11-29T22:15:41","date_gmt":"2023-11-29T22:15:41","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3949"},"modified":"2023-11-30T00:49:34","modified_gmt":"2023-11-30T00:49:34","slug":"nhung-loi-nen-tranh-khi-trien-khai-chuong-trinh-quan-tri-muc-tieu-okr","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/nhung-loi-nen-tranh-khi-trien-khai-chuong-trinh-quan-tri-muc-tieu-okr.html","title":{"rendered":"Nh\u1eefng l\u1ed7i n\u00ean tr\u00e1nh khi tri\u1ec3n khai ch\u01b0\u01a1ng tr\u00ecnh qu\u1ea3n tr\u1ecb m\u1ee5c ti\u00eau OKR"},"content":{"rendered":"

Qu\u1ea3n tr\u1ecb theo m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 then ch\u1ed1t<\/strong>\u00a0(Objectives and Key Results, OKR) l\u00e0 m\u1ed9t trong nh\u1eefng ph\u01b0\u01a1ng th\u1ee9c l\u1eadp m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng t\u1ea1i Google. Nh\u01b0ng \u0111\u1ed1i v\u1edbi nh\u1eefng doanh nghi\u1ec7p ko ph\u1ea3i l\u00e0 Google, li\u1ec7u h\u1ec7 th\u1ed1ng OKR c\u00f3 \u0111em l\u1ea1i nh\u1eefng l\u1ee3i \u00edch t\u01b0\u01a1ng t\u1ef1? \u0110\u1ec3 tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi n\u00e0y c\u00f2n t\u00f9y thu\u1ed9c v\u00e0o doanh nghi\u1ec7p b\u1ea1n hi\u1ec3u\u00a0th\u1ebf n\u00e0o l\u00e0 OKR<\/u>\u00a0v\u00e0 li\u1ec7u doanh nghi\u1ec7p b\u1ea1n c\u00f3 m\u1eafc ph\u1ea3i nh\u1eefng l\u1ed7i li\u1ec7t k\u00ea b\u00ean d\u01b0\u1edbi khi thi\u1ebft l\u1eadp h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb OKR hay kh\u00f4ng.<\/p>\n

\"3<\/strong><\/p>\n

3 l\u1ed7i th\u01b0\u1eddng g\u1eb7p khi thi\u1ebft l\u1eadp OKR v\u00e0 c\u00e1ch kh\u1eafc ph\u1ee5c<\/h1>\n

\u0110\u00f4i khi OKR bao g\u1ed3m nh\u1eefng m\u1ee5c ti\u00eau nghe c\u00f3 v\u1ebb xa v\u1eddi, \u0111\u01b0\u1ee3c l\u1eadp ra nh\u1eb1m t\u1ea1o \u0111\u1ed9ng l\u1ef1c th\u00fac \u0111\u1ea9y nh\u00e2n vi\u00ean c\u1ed1 g\u1eafng h\u1ebft m\u00ecnh, b\u1ee9c ph\u00e1 v\u01b0\u1ee3t ra kh\u1ecfi v\u00f9ng an to\u00e0n c\u1ee7a b\u1ea3n th\u00e2n nh\u1eb1m s\u00e1ng t\u1ea1o h\u01a1n trong c\u00f4ng vi\u1ec7c.<\/p>\n

Tuy nhi\u00ean, M\u1ee5c ti\u00eau (Objectives) c\u1ee7a doanh nghi\u1ec7p n\u00ean thi\u1ebft th\u1ef1c v\u00e0 K\u1ebft qu\u1ea3 then ch\u1ed1t (Key Results) c\u0169ng n\u00ean \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp m\u1ed9t c\u00e1ch th\u00f4ng minh theo nguy\u00ean t\u1eafc S.M.A.R.T (specific – c\u1ee5 th\u1ec3, measurable – \u0111o \u0111\u1ebfm \u0111\u01b0\u1ee3c, actionable – c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u00f9y theo kh\u1ea3 n\u0103ng, relevant – li\u00ean quan \u0111\u1ebfn t\u1ea7m nh\u00ecn chung, timely – c\u00f3 th\u1eddi h\u1ea1n). Nhi\u1ec1u tham v\u1ecdng v\u00e0 th\u00edch m\u1ea1o hi\u1ec3m tuy \u0111\u00e1ng ng\u01b0\u1ee1ng m\u1ed9 nh\u01b0ng b\u1ea1n c\u0169ng n\u00ean th\u1ef1c t\u1ebf.<\/p>\n

L\u1ed7i #1: M\u1ee5c ti\u00eau kh\u00f4ng thi\u1ebft th\u1ef1c<\/h2>\n

M\u1ee5c \u0111\u00edch thi\u1ebft l\u1eadp h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb OKR l\u00e0 nh\u1eb1m khuy\u1ebfn kh\u00edch tinh th\u1ea7n c\u1ee7a nh\u00e2n vi\u00ean, kh\u00f4ng ph\u1ea3i v\u1eaft ki\u1ec7t s\u1ee9c h\u1ecd. Ngo\u00e0i ra, kh\u00f4ng \u00edt doanh nghi\u1ec7p m\u1eafc ph\u1ea3i l\u1ed7i ph\u1ed5 bi\u1ebfn ch\u00ednh l\u00e0 quy\u1ebft \u0111\u1ecbnh m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 OKR gi\u1eefa n\u1ed9i b\u1ed9 ban qu\u1ea3n l\u00fd c\u1ea5p cao m\u00e0 kh\u00f4ng m\u00e0ng \u0111\u1ebfn \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p t\u1eeb nh\u00e2n vi\u00ean.<\/p>\n

M\u1ee5c ti\u00eau \u0111\u00fang l\u00e0 n\u00ean do ban qu\u1ea3n l\u00fd quy\u1ebft \u0111\u1ecbnh, nh\u01b0ng n\u1ebfu nh\u1eefng m\u1ee5c ti\u00eau \u0111\u00f3 kh\u00f4ng truy\u1ec1n c\u1ea3m h\u1ee9ng cho nh\u00e2n vi\u00ean h\u1ee3p t\u00e1c,\u00a0kh\u00f4ng gi\u00fap h\u1ecd g\u1eafn k\u1ebft<\/u>\u00a0th\u00ec ch\u1eafc ch\u1eafn k\u1ebf ho\u1ea1ch c\u1ee7a b\u1ea1n s\u1ebd kh\u00f4ng th\u1ec3 n\u00e0o ho\u00e0n th\u00e0nh \u0111\u01b0\u1ee3c.<\/p>\n

B\u1ea1n n\u00ean l\u00e0m g\u00ec?<\/strong><\/p>\n

H\u00e3y t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3p v\u00e0o k\u1ebf ho\u1ea1ch m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3 c\u1ee7a doanh nghi\u1ec7p. \u0110i\u1ec1u n\u00e0y kh\u00f4ng nh\u1eefng khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean b\u1ea1n ho\u1ea1t \u0111\u1ed9ng \u0111\u1ed9c l\u1eadp, s\u00e1ng t\u1ea1o h\u01a1n m\u00e0 c\u00f2n th\u00fac \u0111\u1ea9y c\u00e1c c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n kh\u00e1c.<\/p>\n

Tr\u01b0\u1edbc khi \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh, h\u00e3y tham kh\u1ea3o l\u1ea1i nh\u1eefng d\u1eef li\u1ec7u tr\u01b0\u1edbc \u0111\u00e2y, xu h\u01b0\u1edbng n\u0103ng su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean b\u1ea1n thay \u0111\u1ed5i nh\u01b0 th\u1ebf n\u00e0o, v\u00e0 li\u1ec7u doanh nghi\u1ec7p b\u1ea1n \u0111\u00e3 cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 ki\u1ebfn th\u1ee9c v\u00e0 c\u00f4ng c\u1ee5 th\u00edch h\u1ee3p \u0111\u1ec3 nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau m\u1edbi \u0111\u1ec1 ra hay ch\u01b0a?<\/p>\n

N\u1ebfu b\u1ea1n mu\u1ed1n t\u0103ng doanh s\u1ed1 c\u1ee7a n\u0103m, h\u00e3y gi\u1ea3i th\u00edch c\u1eb7n k\u1ebd v\u1edbi nh\u00e2n vi\u00ean l\u00fd do b\u1ea1n tin r\u1eb1ng h\u1ecd c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau m\u1edbi n\u00e0y. V\u00e0 c\u0169ng \u0111\u1eebng qu\u00ean l\u1eafng nghe nh\u1eefng \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p c\u1ee7a h\u1ecd, nh\u1eefng r\u00e0o c\u1ea3n ho\u1eb7c nh\u1eefng m\u1ed1i \u0111e d\u1ecda c\u00f3 th\u1ec3 g\u00e2y c\u1ea3n tr\u1edf nh\u00f3m c\u1ee7a b\u1ea1n th\u00e0nh c\u00f4ng.<\/p>\n

L\u1ed7i #2: Nh\u1ea7m l\u1eabn OKR v\u1edbi danh s\u00e1ch nh\u1eefng vi\u1ec7c ph\u1ea3i l\u00e0m<\/h2>\n

Li\u1ec7t k\u00ea nh\u1eefng c\u00f4ng vi\u1ec7c m\u00e0 b\u1ea1n v\u00e0 nh\u00f3m ph\u1ea3i ho\u00e0n th\u00e0nh kh\u00f4ng ph\u1ea3i l\u00e0 c\u00e1ch th\u1ee9c th\u1ef1c hi\u1ec7n OKR. Nh\u1eefng nhi\u1ec7m v\u1ee5 \u201cth\u01b0\u1eddng nh\u1eadt\u201d, v\u00ed d\u1ee5 nh\u01b0 ho\u00e0n th\u00e0nh 3 b\u00e0i vi\u1ebft \u0111\u1ec3 \u0111\u0103ng blog, s\u1eafp x\u1ebfp b\u00e0n gh\u1ebf cho s\u1ef1 ki\u1ec7n n\u1ed9i b\u1ed9, x\u1eed l\u00fd l\u1ed7i trong h\u1ec7 th\u1ed1ng IT, v.v. kh\u00f4ng c\u1ea7n thi\u1ebft cho k\u1ebf ho\u1ea1ch OKR c\u1ee7a b\u1ea1n.<\/p>\n

B\u1ea1n n\u00ean l\u00e0m g\u00ec?<\/strong><\/p>\n

OKR nh\u1eafm \u0111\u1ebfn k\u1ebft qu\u1ea3! Thay v\u00ec \u0111\u1eb7t k\u1ebft qu\u1ea3 then ch\u1ed1t chung chung nh\u01b0 \u201cbi\u00ean t\u1eadp 2 b\u00e0i vi\u1ebft v\u1ec1 ch\u1ee7 \u0111\u1ec1 qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh v\u00e0 1 t\u00e0i li\u1ec7u v\u1ec1 \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y\u201d, h\u00e3y t\u1eadp trung v\u00e0 \u0111\u1eb7t k\u1ebft qu\u1ea3 c\u1ee5 th\u1ec3 h\u01a1n nh\u01b0 \u201ct\u0103ng t\u1ef7 l\u1ec7 download t\u00e0i li\u1ec7u \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y l\u00ean 15%.\u201d<\/p>\n

N\u1ebfu nh\u01b0 b\u1ea1n v\u1eabn c\u00f2n c\u1ea3m th\u1ea5y hoang mang v\u1ec1 c\u00e1ch \u0111\u1eb7t m\u1ee5c ti\u00eau, \u0111o l\u01b0\u1eddng k\u1ebft qu\u1ea3, h\u00e3y h\u00ecnh dung m\u1ecdi vi\u1ec7c nh\u01b0 sau:<\/p>\n

    \n
  • M\u1ed9t nhi\u1ec7m v\u1ee5 bao g\u1ed3m t\u1ea5t c\u1ea3 nh\u1eefng ho\u1ea1t \u0111\u1ed9ng, s\u1ef1 ki\u1ec7n b\u1ea1n ph\u1ea3i th\u1ef1c hi\u1ec7n<\/li>\n
  • M\u1ed9t d\u1ef1 \u00e1n bao g\u1ed3m nhi\u1ec1u nhi\u1ec7m v\u1ee5<\/li>\n
  • M\u1ed9t m\u1ee5c ti\u00eau OKR l\u00e0 m\u1ee5c ti\u00eau t\u1ed1i \u01b0u m\u00e0 nh\u00f3m c\u1ee7a b\u1ea1n \u0111ang h\u01b0\u1edbng \u0111\u1ebfn, v\u00e0 \u0111\u1ec3 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau, b\u1ea1n ph\u1ea3i th\u1ef1c hi\u1ec7n m\u1ed9t ho\u1eb7c nhi\u1ec1u d\u1ef1 \u00e1n kh\u00e1c nhau<\/li>\n<\/ul>\n

    B\u1ea1n c\u00f3 th\u1ec3 d\u00f9ng nh\u1eefng\u00a0d\u1ef1 \u00e1n nh\u01b0 \u0111\u01a1n v\u1ecb \u0111\u1ec3 \u0111o l\u01b0\u1eddng<\/strong>\u00a0k\u1ebft qu\u1ea3 then ch\u1ed1t. Nh\u01b0 v\u1eady, b\u1ea1n c\u00f3 th\u1ec3 ki\u1ec3m tra nh\u1eefng nhi\u1ec7m v\u1ee5 c\u1ea7n ho\u00e0n th\u00e0nh c\u1ee7a m\u1ed9t d\u1ef1 \u00e1n. Ngo\u00e0i ra, \u0111\u1ec3 t\u0103ng th\u00eam t\u00ednh hi\u1ec7u qu\u1ea3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng nh\u1eefng c\u00f4ng ngh\u1ec7 qu\u1ea3n l\u00fd nhi\u1ec7m v\u1ee5 hi\u1ec7n \u0111\u1ea1i nh\u01b0 Jira ho\u1eb7c Trello.<\/p>\n

    L\u1ed7i #3: Kh\u00f4ng theo d\u00f5i th\u01b0\u1eddng xuy\u00ean, d\u00f9ng ng\u00f4n ng\u1eef m\u01a1 h\u1ed3<\/h2>\n

    M\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb m\u1ee5c ti\u00eau OKR hi\u1ec7u qu\u1ea3 \u0111\u00f2i h\u1ecfi c\u1ea7n c\u00f3 m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3, c\u00f3 s\u1ed1 li\u1ec7u \u0111o l\u01b0\u1eddng r\u00f5 r\u00e0ng v\u00e0 th\u01b0\u1eddng xuy\u00ean \u0111\u01b0\u1ee3c theo d\u00f5i, \u0111\u00e1nh gi\u00e1.<\/p>\n

    Qu\u1ea3n l\u00fd kh\u00f4ng th\u1ec3 \u00e9p bu\u1ed9c nh\u00e2n vi\u00ean th\u1ef1c thi \u0111\u00fang theo\u00a0nh\u1eefng \u0111i\u1ec1u l\u1ec7, KPI ho\u1eb7c m\u1ee5c ti\u00eau m\u1edbi<\/u>\u00a0\u0111\u00e3 \u0111\u01b0\u1ee3c ho\u1ea1ch \u0111\u1ecbnh s\u1eb5n. Khi m\u1ed9t quy tr\u00ecnh m\u1edbi \u0111\u01b0\u1ee3c ph\u1ed5 bi\u1ebfn s\u1ebd khi\u1ebfn kh\u00f4ng \u00edt ng\u01b0\u1eddi c\u1ea3m th\u1ea5y hoang mang v\u00e0 th\u1eafc m\u1eafc l\u00e0 kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi.<\/p>\n

    Nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n s\u1ebd \u0111\u1eb7t ra nh\u1eefng c\u00e2u h\u1ecfi nh\u01b0 v\u00ec sao k\u1ebft qu\u1ea3 n\u00ean l\u00e0 bao nhi\u00eau \u0111\u00e2y, v\u00ec \u0111\u00e2u d\u1eabn \u0111\u1ebfn k\u1ebft lu\u1eadn n\u00e0y, v\u00ec sao d\u1ef1 \u00e1n ph\u1ea3i ho\u00e0n th\u00e0nh trong kho\u1ea3ng th\u1eddi gian n\u00e0y?<\/p>\n

    B\u1ea1n n\u00ean l\u00e0m g\u00ec?<\/strong><\/p>\n

    N\u1ebfu d\u1ef1 \u00e1n c\u1ee7a b\u1ea1n d\u1ef1 ki\u1ebfn s\u1ebd \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 trong kho\u1ea3ng tu\u1ea7n th\u1ee9 hai c\u1ee7a qu\u00fd \u0111\u1ea7u ti\u00ean nh\u01b0ng b\u1ea1n \u0111\u00e3 kh\u00f4ng theo d\u00f5i ti\u1ebfn \u0111\u1ed9 trong nhi\u1ec1u tu\u1ea7n li\u00ean ti\u1ebfp, ch\u1eafc ch\u1eafn b\u1ea1n s\u1ebd kh\u00f4ng th\u1ec3 n\u00e0o tri\u1ec3n khai nh\u1eefng b\u01b0\u1edbc ti\u1ebfp theo trong k\u1ebf ho\u1ea1ch.<\/p>\n

    Th\u1ea5u hi\u1ec3u m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 then ch\u1ed1t ch\u1ec9 m\u1edbi l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u c\u1ee7a qu\u00e1 tr\u00ecnh qu\u1ea3n tr\u1ecb OKR. Nh\u1eefng g\u00ec c\u00f2n l\u1ea1i t\u00f9y thu\u1ed9c v\u00e0o ng\u01b0\u1eddi qu\u1ea3n l\u00fd v\u00e0 nh\u00f3m c\u00f3 th\u01b0\u1eddng xuy\u00ean theo d\u00f5i ti\u1ebfn \u0111\u1ed9 c\u1ee7a d\u1ef1 \u00e1n v\u00e0o \u0111\u00fang th\u1eddi \u0111i\u1ec3m \u0111\u00e3 \u0111\u01b0\u1ee3c ho\u1ea1ch \u0111\u1ecbnh tr\u01b0\u1edbc hay kh\u00f4ng.<\/p>\n

    Tr\u01b0\u1edbc khi tri\u1ec3n khai m\u1ed9t d\u1ef1 \u00e1n m\u1edbi, ch\u1eafc ch\u1eafn b\u1ea1n s\u1ebd h\u1ee9ng ch\u1ecbu kh\u00f4ng \u00edt nh\u1eefng \u00fd ki\u1ebfn tr\u00e1i chi\u1ec1u. N\u1ebfu b\u1ea1n c\u00f3 kh\u1ea3 n\u0103ng gi\u1ea3i \u0111\u00e1p m\u1ecdi th\u1eafc m\u1eafc m\u00e0 nh\u00e2n vi\u00ean b\u1ea1n \u0111\u1eb7t ra, t\u1ea1o \u0111i\u1ec1u ki\u1ec7n gi\u00fap h\u1ecd \u0111\u00f3ng g\u00f3p v\u00e0o m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3 doanh nghi\u1ec7p, s\u1ebd ph\u1ea7n n\u00e0o gi\u00fap h\u1ecd d\u1ec5 \u0111\u1ecbnh h\u00ecnh ph\u01b0\u01a1ng h\u01b0\u1edbng ph\u00e1t tri\u1ec3n h\u01a1n v\u00e0 gi\u00fap h\u1ecd g\u1eafn k\u1ebft h\u01a1n.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Qu\u1ea3n tr\u1ecb theo m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 then ch\u1ed1t\u00a0(Objectives and Key Results, OKR) l\u00e0 m\u1ed9t trong nh\u1eefng ph\u01b0\u01a1ng th\u1ee9c l\u1eadp m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng t\u1ea1i Google. Nh\u01b0ng \u0111\u1ed1i v\u1edbi nh\u1eefng doanh nghi\u1ec7p ko ph\u1ea3i l\u00e0 Google, li\u1ec7u h\u1ec7 th\u1ed1ng OKR c\u00f3 \u0111em l\u1ea1i nh\u1eefng l\u1ee3i \u00edch t\u01b0\u01a1ng t\u1ef1? \u0110\u1ec3 tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[175],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3949"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3949"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3949\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3949"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3949"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}