{"id":3951,"date":"2023-11-29T14:56:11","date_gmt":"2023-11-29T14:56:11","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3951"},"modified":"2023-11-29T09:20:49","modified_gmt":"2023-11-29T09:20:49","slug":"okr-thong-quan-tri-muc-tieu-cua-google-dinh-nghia-va-loi-ich","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/okr-thong-quan-tri-muc-tieu-cua-google-dinh-nghia-va-loi-ich.html","title":{"rendered":"OKR: H\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb m\u1ee5c ti\u00eau c\u1ee7a Google \u2013 \u0110\u1ecbnh ngh\u0129a v\u00e0 l\u1ee3i \u00edch"},"content":{"rendered":"

\u0110\u1ec3 doanh nghi\u1ec7p \u0111\u1ea1t t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng li\u00ean t\u1ee5c\u00a0v\u00e0 b\u1ec1n v\u1eefng, c\u00e1c l\u00e3nh \u0111\u1ea1o v\u00e0 \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean c\u1ea7n hi\u1ec3u r\u00f5 v\u00e0 t\u1eadp trung v\u00e0o nh\u1eefng\u00a0m\u1ee5c ti\u00eau v\u00e0 \u01b0u ti\u00ean chung c\u1ee7a doanh nghi\u1ec7p<\/strong>. Tuy nhi\u00ean, vi\u1ec7c \u0111\u1ea3m b\u1ea3o\u00a0m\u1ed1i li\u00ean k\u1ebft gi\u1eefa l\u00e3nh \u0111\u1ea1o v\u00e0 nh\u00e2n vi\u00ean\u00a0\u0111\u1ec3 c\u00f9ng h\u01b0\u1edbng t\u1edbi c\u00e1c m\u1ee5c ti\u00eau chung l\u00e0 m\u1ed9t nhi\u1ec7m v\u1ee5 kh\u00f4ng d\u1ec5 d\u00e0ng n\u1ebfu kh\u00f4ng c\u00f3 m\u1ed9t h\u1ec7 th\u1ed1ng thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau v\u00e0 theo d\u00f5i hi\u1ec7u su\u1ea5t ph\u00f9 h\u1ee3p. \u0110\u00e2y ch\u00ednh l\u00e0 nhi\u1ec7m v\u1ee5 c\u1ee7a OKR.<\/p>\n

OKR l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a c\u1ee5m t\u1eeb\u00a0Objectives and Key Results – Qu\u1ea3n tr\u1ecb theo M\u1ee5c ti\u00eau v\u00e0 K\u1ebft qu\u1ea3 Then ch\u1ed1t<\/strong>. OKR \u0111\u01b0\u1ee3c ph\u00e1t minh v\u00e0o nh\u1eefng n\u0103m 1970 b\u1edfi c\u00e1c l\u00e3nh \u0111\u1ea1o c\u1ee7a Intel v\u00e0 Oracle, b\u1eb1ng vi\u1ec7c k\u1ebft h\u1ee3p c\u00e1c ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd v\u00e0 thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau truy\u1ec1n th\u1ed1ng nh\u01b0 MBO (Management by Objectives) v\u00e0 SMART Objectives. OKR \u0111\u00e3 tr\u1edf n\u00ean ph\u1ed5 bi\u1ebfn sau khi \u0111\u01b0\u1ee3c nh\u00e0 \u0111\u1ea7u t\u01b0 John Doerr \u00e1p d\u1ee5ng t\u1ea1i Google v\u00e0 v\u1eabn \u0111\u01b0\u1ee3c Google s\u1eed d\u1ee5ng cho \u0111\u1ebfn ng\u00e0y nay.<\/p>\n

\"H\u1ec7<\/p>\n

Ph\u01b0\u01a1ng ph\u00e1p OKR l\u00e0 g\u00ec?<\/h1>\n

OKR l\u00e0 m\u1ed9t khung qu\u1ea3n l\u00fd d\u00f9ng \u0111\u1ec3 \u0111\u1eb7t m\u1ee5c ti\u00eau v\u00e0 c\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t cho doanh nghi\u1ec7p v\u1edbi m\u1ee5c \u0111\u00edch \u0111o l\u01b0\u1eddng c\u00e1c n\u1ed7 l\u1ef1c h\u01b0\u1edbng t\u1edbi nh\u1eefng m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1eb7t ra. N\u00f3i c\u00e1ch kh\u00e1c, OKR l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p h\u1ed7 tr\u1ee3 c\u1ed9ng t\u00e1c v\u00e0 h\u1ed7 tr\u1ee3\u00a0thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau<\/strong>\u00a0m\u1ed9t c\u00e1ch linh ho\u1ea1t, t\u0103ng s\u1ef1 t\u1eadp trung, tr\u00e1ch nhi\u1ec7m, t\u00ednh li\u00ean k\u1ebft, v\u00e0 t\u0103ng t\u1ed1c cho doanh nghi\u1ec7p.<\/p>\n

OKR gi\u00fap c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a c\u00f4ng ty tr\u1edf n\u00ean minh b\u1ea1ch v\u00e0 d\u1ec5 d\u00e0ng \u0111\u1ec3 ti\u1ebfp c\u1eadn b\u1edfi to\u00e0n b\u1ed9 c\u00e1c nh\u00e2n vi\u00ean, \u0111\u1ed3ng th\u1eddi \u0111\u1ea3m b\u1ea3o\u00a0t\u00ednh li\u00ean k\u1ebft gi\u1eefa c\u00e1c ph\u00f2ng ban trong doanh nghi\u1ec7p. M\u1ed9t khung qu\u1ea3n tr\u1ecb OKR \u0111i\u1ec3n h\u00ecnh \u0111\u01b0\u1ee3c t\u1ea1o n\u00ean b\u1edfi c\u00e1c\u00a0M\u1ee5c ti\u00eau<\/strong>\u00a0– l\u00e0 nh\u1eefng m\u1ee5c ti\u00eau h\u00e0ng \u0111\u1ea7u c\u1ee7a doanh nghi\u1ec7p, v\u00e0 m\u1ed9t s\u1ed1\u00a0K\u1ebft qu\u1ea3 then ch\u1ed1t<\/strong>\u00a0\u0111\u1ec3 \u0111o l\u01b0\u1eddng ti\u1ebfn \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1eb7t ra. D\u00f9 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng \u1edf c\u1ea5p c\u00f4ng ty, c\u1ea5p nh\u00f3m ho\u1eb7c c\u00e1 nh\u00e2n, OKR v\u1eabn \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 r\u1ed9ng r\u00e3i trong to\u00e0n doanh nghi\u1ec7p \u0111\u1ec3 m\u1ecdi ho\u1ea1t \u0111\u1ed9ng n\u1ed9i b\u1ed9 \u0111\u1ec1u minh b\u1ea1ch \u0111\u1ed1i v\u1edbi m\u1ecdi c\u00e1 nh\u00e2n trong c\u00f4ng ty.<\/p>\n

C\u00f4ng th\u1ee9c c\u1ee7a m\u1ed9t khung qu\u1ea3n tr\u1ecb OKR<\/h1>\n

M\u1ee5c ti\u00eau (Objectives)<\/h3>\n

M\u1ee5c ti\u00eau l\u00e0 c\u00e1c m\u00f4 t\u1ea3 chung v\u1ec1 nh\u1eefng m\u1ee5c ti\u00eau c\u1ea7n ph\u1ea3i \u0111\u1ea1t \u0111\u01b0\u1ee3c trong to\u00e0n c\u00f4ng ty. C\u00e1c m\u1ee5c ti\u00eau n\u00e0y l\u00e0m r\u00f5 h\u01b0\u1edbng ph\u00e1t tri\u1ec3n \u0111\u1ec3 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 d\u00f5i theo v\u00e0 ph\u00e1t tri\u1ec3n th\u00e0nh c\u00f4ng h\u01a1n. C\u00e1c m\u1ee5c ti\u00eau n\u00e0y c\u00f3 th\u1ec3 xem l\u00e0 \u0111\u00edch \u0111\u1ebfn sau m\u1ed9t kho\u1ea3ng th\u1eddi gian x\u00e1c \u0111\u1ecbnh. Nh\u1eefng m\u1ee5c ti\u00eau n\u00e0y ph\u1ea3i l\u00e0 nh\u1eefng\u00a0m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng, c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, c\u00f3 tham v\u1ecdng cao v\u00e0 truy\u1ec1n c\u1ea3m h\u1ee9ng<\/strong>\u00a0cho nh\u00e2n vi\u00ean. H\u01a1n n\u1eefa, c\u00e1c doanh nghi\u1ec7p c\u0169ng c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng nh\u1ea7m OKR nh\u01b0 m\u1ed9t m\u1ed9t c\u00f4ng c\u1ee5 \u0111\u00e1nh gi\u00e1, trong khi ch\u00fang ch\u1ec9 l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 ph\u00e1t tri\u1ec3n c\u00e1c m\u1ee5c ti\u00eau m\u1edbi cho doanh nghi\u1ec7p.<\/p>\n

K\u1ebft qu\u1ea3 then ch\u1ed1t (Key results)<\/p>\n

K\u1ebft qu\u1ea3 then ch\u1ed1t l\u00e0 c\u00e1c s\u1ed1 li\u1ec7u \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ee5c ti\u00eau v\u00e0 qu\u00e1 tr\u00ecnh \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau n\u00e0y. Ch\u00fang c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c nh\u01b0 nh\u1eefng c\u1ed9t m\u1ed1c quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1eb7t ra. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 c\u00e1c k\u1ebft qu\u1ea3 then ch\u1ed1t n\u00e0y c\u1ea7n \u0111\u01b0\u1ee3c\u00a0thi\u1ebft l\u1eadp m\u1ed9t c\u00e1ch c\u1ee5 th\u1ec3, d\u1ef1a tr\u00ean s\u1ed1 li\u1ec7u<\/strong>\u00a0nh\u1eb1m gi\u00fap vi\u1ec7c qu\u1ea3n l\u00fd khi \u0111o l\u01b0\u1eddng v\u00e0 \u0111\u00e1nh gi\u00e1 c\u00e1c m\u1ee5c ti\u00eau sau n\u00e0y.<\/p>\n

C\u00e1c l\u1ee3i \u00edch c\u1ee7a OKR<\/h1>\n

Th\u1ed1ng nh\u1ea5t chi\u1ebfn l\u01b0\u1ee3c doanh nghi\u1ec7p<\/h3>\n

ORK r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 duy tr\u00ec t\u00ednh minh b\u1ea1ch c\u1ee7a c\u00e1c m\u1ee5c ti\u00eau trong n\u1ed9i b\u1ed9 doanh nghi\u1ec7p, \u0111\u1ed3ng th\u1eddi gi\u00fap nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c \u0111\u00fang h\u01b0\u1edbng \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1eb7t ra. D\u1ef1a tr\u00ean OKR, c\u00e1c qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3\u00a0th\u1ed1ng nh\u1ea5t c\u00f4ng vi\u1ec7c v\u00e0 m\u1ee5c ti\u00eau<\/strong>\u00a0c\u1ee7a h\u1ecd v\u1edbi t\u1ea7m nh\u00ecn chung c\u1ee7a doanh nghi\u1ec7p. T\u1eeb g\u00f3c nh\u00ecn c\u1ee7a nh\u00e2n vi\u00ean, t\u00ednh minh b\u1ea1ch l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 c\u1ea7n thi\u1ebft \u0111\u1ec3 t\u1ea1o s\u1ef1 li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd, do \u0111\u00f3, m\u1ed9t quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng r\u00f5 r\u00e0ng s\u1ebd t\u0103ng t\u00ednh hi\u1ec7u qu\u1ea3 khi k\u1ebft n\u1ed1i gi\u1eefa c\u00e1c nh\u00f3m v\u00e0 c\u00e1 nh\u00e2n v\u1edbi nhau.<\/p>\n

\u0110o l\u01b0\u1eddng v\u00e0 gi\u00e1m s\u00e1t hi\u1ec7u su\u1ea5t<\/h3>\n

Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp b\u00ean tr\u00ean, c\u00e1c Key results n\u00ean \u0111\u01b0\u1ee3c t\u1ea1o d\u1ef1a tr\u00ean s\u1ed1 li\u1ec7u, cung c\u1ea5p h\u1ed7 tr\u1ee3 trong qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c so v\u1edbi c\u00e1c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1eb7t ra. H\u01a1n n\u1eefa, khi k\u1ebft h\u1ee3p OKR v\u1edbi c\u00e1c\u00a0ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t kh\u00e1c nh\u01b0 KPI\u00a0s\u1ebd gi\u00fap t\u0103ng kh\u1ea3 n\u0103ng gi\u00e1m s\u00e1t c\u1ee7a qu\u1ea3n l\u00fd v\u00e0 gi\u00fap nh\u00e2n vi\u00ean theo d\u00f5i ti\u1ebfn tr\u00ecnh c\u1ee7a h\u1ecd m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n

 <\/p>\n

Gia t\u0103ng tr\u00e1ch nhi\u1ec7m<\/h3>\n

V\u00ec m\u1ecdi c\u00e1 nh\u00e2n trong c\u00f4ng ty \u0111\u1ec1u c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn OKR, \u0111i\u1ec1u n\u00e0y th\u00fac \u0111\u1ea9y tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh v\u00e0 t\u00ednh minh b\u1ea1ch trong c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed7i ng\u01b0\u1eddi, v\u00ec v\u1eady, tr\u00e1ch nhi\u1ec7m c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n s\u1ebd t\u0103ng \u0111\u00e1ng k\u1ec3.<\/p>\n

V\u00ed d\u1ee5:\u00a0t\u1ea1i Google, OKR \u0111\u01b0\u1ee3c t\u1ed5ng k\u1ebft h\u00e0ng qu\u00fd v\u1edbi thang \u0111i\u1ec3m t\u1eeb 0 \u0111\u1ebfn 1. Tuy nhi\u00ean, nh\u00e2n vi\u00ean c\u1ee7a Google kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i lu\u00f4n lu\u00f4n \u0111\u1ea1t \u0111i\u1ec3m s\u1ed1 ho\u00e0n h\u1ea3o. Google tin r\u1eb1ng c\u00f3 \u0111i\u1ec3m s\u1ed1 t\u1eeb 0,6 \u0111\u1ebfn 0,7 ngh\u0129a l\u00e0 b\u1ea1n \u0111ang ti\u1ebfn b\u1ed9 trong c\u00f4ng vi\u1ec7c. M\u1eb7t kh\u00e1c, n\u1ebfu b\u1ea1n c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a OKR m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng, c\u00f3 kh\u1ea3 n\u0103ng l\u00e0 b\u1ea1n \u0111\u00e3 \u0111\u1eb7t m\u1ee5c ti\u00eau l\u00e0m vi\u1ec7c qu\u00e1 th\u1ea5p. Qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t sau m\u1ed7i qu\u00fd l\u00e0 m\u1ed9t d\u1ecbp t\u1ed1t \u0111\u1ec3 nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n\u00a0xem x\u00e9t l\u1ea1i hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c v\u00e0 ph\u00e2n t\u00edch s\u1ef1 c\u1ea3i thi\u1ec7n<\/strong>\u00a0c\u1ee7a h\u1ecd.<\/p>\n

B\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh c\u00f4ng vi\u1ec7c r\u00f5 r\u00e0ng, m\u1ecdi th\u00e0nh vi\u00ean c\u1ee7a doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1eadp trung v\u00e0o ho\u00e0n th\u00e0nh ch\u1ec9 m\u1ed9t m\u1ee5c ti\u00eau duy nh\u1ea5t. OKR gi\u00fap m\u1ecdi ng\u01b0\u1eddi tr\u00e1nh xa s\u1ef1 xao l\u00e3ng v\u00e0 t\u0103ng c\u01b0\u1eddng s\u1ef1 h\u1ee3p t\u00e1c, b\u1edfi m\u1ecdi th\u00e0nh vi\u00ean trong nh\u00f3m \u0111\u1ec1u nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c th\u00f4ng tin \u0111\u1ea7y \u0111\u1ee7 v\u00e0 hi\u1ec3u r\u00f5 nh\u1eefng \u01b0u ti\u00ean c\u1ee7a h\u1ecd. H\u1ec7 th\u1ed1ng OKR v\u1eabn c\u00f2n nhi\u1ec1u \u0111\u1eb7c \u0111i\u1ec3m n\u1ed5i b\u1eadt, h\u00e3y ti\u1ebfp t\u1ee5c theo d\u00f5i c\u00e1c b\u00e0i blog ti\u1ebfp theo c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec3 hi\u1ec3u r\u00f5\u00a0c\u00e1ch thi\u1ebft l\u1eadp OKR v\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p \u1ee9ng d\u1ee5ng hay nh\u1ea5t.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

\u0110\u1ec3 doanh nghi\u1ec7p \u0111\u1ea1t t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng li\u00ean t\u1ee5c\u00a0v\u00e0 b\u1ec1n v\u1eefng, c\u00e1c l\u00e3nh \u0111\u1ea1o v\u00e0 \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean c\u1ea7n hi\u1ec3u r\u00f5 v\u00e0 t\u1eadp trung v\u00e0o nh\u1eefng\u00a0m\u1ee5c ti\u00eau v\u00e0 \u01b0u ti\u00ean chung c\u1ee7a doanh nghi\u1ec7p. Tuy nhi\u00ean, vi\u1ec7c \u0111\u1ea3m b\u1ea3o\u00a0m\u1ed1i li\u00ean k\u1ebft gi\u1eefa l\u00e3nh \u0111\u1ea1o v\u00e0 nh\u00e2n vi\u00ean\u00a0\u0111\u1ec3 c\u00f9ng h\u01b0\u1edbng t\u1edbi c\u00e1c m\u1ee5c ti\u00eau […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[175],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3951"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3951"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3951\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3951"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3951"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}