{"id":3988,"date":"2023-11-29T10:59:44","date_gmt":"2023-11-29T10:59:44","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=3988"},"modified":"2023-11-29T19:00:53","modified_gmt":"2023-11-29T19:00:53","slug":"bi-quyet-trao-quyen-cho-nhan-vien-cua-sieu-sep","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/bi-quyet-trao-quyen-cho-nhan-vien-cua-sieu-sep.html","title":{"rendered":"B\u00ed quy\u1ebft trao quy\u1ec1n cho nh\u00e2n vi\u00ean c\u1ee7a \u201csi\u00eau s\u1ebfp\u201d"},"content":{"rendered":"

C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p th\u01b0\u1eddng \u0111\u01b0\u1ee3c khuy\u00ean kh\u00f4ng n\u00ean tr\u1edf th\u00e0nh nh\u1eefng nh\u00e0 qu\u1ea3n l\u00fd vi m\u00f4, t\u1ee9c l\u00e0 kh\u00f4ng n\u00ean can thi\u1ec7p s\u00e2u v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u1eb1ng ng\u00e0y c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 th\u1ec3 hi\u1ec7n \u0111i\u1ec1u n\u00e0y b\u1eb1ng c\u00e1ch \u0111\u1eb7t ni\u1ec1m tin \u1edf nh\u00e2n vi\u00ean, trao quy\u1ec1n cho nh\u00e2n vi\u00ean t\u1ef1 ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng.<\/p>\n

Tuy nhi\u00ean, tr\u00ean th\u1ef1c t\u1ebf c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00f4ng d\u1ec5 g\u00ec th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c l\u1eddi khuy\u00ean n\u00e0y. Theo Sydney Finkelstein – Gi\u00e1m \u0111\u1ed1c Trung t\u00e2m Ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o c\u1ee7a Tr\u01b0\u1eddng Kinh doanh Tuck thu\u1ed9c \u0110\u1ea1i h\u1ecdc Dartmouth, t\u00e1c gi\u1ea3 cu\u1ed1n Superbosses: How Exceptional Leaders Manage the Flow of Talent (t\u1ea1m d\u1ecbch: B\u00ed quy\u1ebft qu\u1ea3n l\u00fd nh\u00e2n t\u00e0i c\u1ee7a c\u00e1c \u201csi\u00eau s\u1ebfp\u201d) v\u1eeba \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh , l\u00fd do l\u00e0 nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o \u1ea5y ch\u01b0a h\u00ecnh th\u00e0nh \u0111\u01b0\u1ee3c m\u1ed9t s\u1ed1 quan ni\u1ec7m v\u00e0 c\u00e1ch qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 ph\u00f9 h\u1ee3p.<\/p>\n

\"B\u00ed<\/p>\n

Trong h\u01a1n m\u1ed9t th\u1eadp ni\u00ean qua, Finkelstein \u0111\u00e3 nghi\u00ean c\u1ee9u nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi nh\u1ea5t th\u1ebf gi\u1edbi, l\u00e0 nh\u1eefng nh\u00e0 qu\u1ea3n l\u00fd \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng phi th\u01b0\u1eddng v\u00e0 ph\u00e1t tri\u1ec3n \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u nh\u00e2n t\u00e0i tr\u1ebb.<\/p>\n

Nh\u1eefng v\u1ecb \u201csi\u00eau s\u1ebfp\u201d (superbosses) \u1ea5y, theo c\u00e1ch g\u1ecdi c\u1ee7a t\u00e1c gi\u1ea3, ho\u1ea1t \u0111\u1ed9ng trong nhi\u1ec1u l\u0129nh v\u1ef1c, ng\u00e0nh ngh\u1ec1 kh\u00e1c nhau, bao g\u1ed3m nhi\u1ec1u nh\u00e2n v\u1eadt n\u1ed5i ti\u1ebfng nh\u01b0 Norman Brinker \u2013 \u201c\u00f4ng tr\u00f9m\u201d trong l\u0129nh v\u1ef1c nh\u00e0 h\u00e0ng th\u1ee9c \u0103n nhanh, Michael Miles \u2013 \u0111\u1ea1i gia trong ng\u00e0nh th\u1ef1c ph\u1ea9m \u0111\u00f3ng g\u00f3i, Larry Ellison \u2013 nh\u00e2n v\u1eadt c\u00f3 th\u1ebf l\u1ef1c trong l\u0129nh v\u1ef1c c\u00f4ng ngh\u1ec7, Oprah Winfrey \u2013 nh\u00e2n v\u1eadt c\u00f3 \u1ea3nh h\u01b0\u1edfng trong gi\u1edbi truy\u1ec1n th\u00f4ng\u2026<\/p>\n

Theo Finkelstein, h\u1ecd l\u00e0 nh\u1eefng chuy\u00ean gia v\u1ec1 giao quy\u1ec1n cho nh\u00e2n vi\u00ean. N\u1ebfu b\u1ea1n l\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o, ch\u01b0a ch\u1eafc b\u1ea1n \u0111\u00e3 s\u1eb5n s\u00e0ng giao ph\u00f3 cho m\u1ed9t nh\u00e2n vi\u00ean \u1edf \u0111\u1ed9 tu\u1ed5i 20 m\u1ed9t kho\u1ea3n v\u1ed1n \u0111\u1ea7u t\u01b0 25 tri\u1ec7u USD v\u00e0 n\u00f3i v\u1edbi nh\u00e2n vi\u00ean \u1ea5y r\u1eb1ng anh ta c\u00f3 th\u1ec3 t\u1ef1 ra quy\u1ebft \u0111\u1ecbnh v\u1ec1 vi\u1ec7c s\u1eed d\u1ee5ng ngu\u1ed3n v\u1ed1n n\u00e0y. Nh\u01b0ng Julian Robertson th\u00ec \u0111\u00e3 l\u00e0m \u0111i\u1ec1u \u0111\u00f3.<\/p>\n

B\u1ea1n c\u00f3 giao nhi\u1ec7m v\u1ee5 x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n m\u1ed9t d\u1ef1 \u00e1n b\u1ea5t \u0111\u1ed9ng s\u1ea3n m\u1edbi cho m\u1ed9t nh\u00e2n vi\u00ean tr\u1ebb kh\u00f4ng? N\u1ebfu b\u1ea1n l\u00e0 Bill Sanders, m\u1ed9t doanh nh\u00e2n n\u1ed5i ti\u1ebfng trong l\u0129nh v\u1ef1c b\u1ea5t \u0111\u1ed9ng s\u1ea3n, th\u00ec c\u00e2u tr\u1ea3 l\u1eddi l\u00e0 c\u00f3.<\/p>\n

Sau khi nghi\u00ean c\u1ee9u h\u1ed3 s\u01a1 v\u00e0 ph\u1ecfng v\u1ea5n tr\u1ef1c ti\u1ebfp h\u01a1n 200 si\u00eau s\u1ebfp, Finkelstein k\u1ebft lu\u1eadn r\u1eb1ng s\u1ef1 t\u1ef1 tin mang t\u00ednh b\u1ea9m sinh v\u00e0 kh\u00f4ng d\u1ec5 g\u00ec lay chuy\u1ec3n l\u00e0 y\u1ebfu t\u1ed1 h\u00e0ng \u0111\u1ea7u gi\u00fap c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o n\u00f3i tr\u00ean s\u1eb5n s\u00e0ng trao quy\u1ec1n cho nh\u00e2n vi\u00ean v\u00e0 th\u00e0nh c\u00f4ng. Ngo\u00e0i ra, theo t\u00e1c gi\u1ea3, c\u00e1c si\u00eau s\u1ebfp c\u00f2n c\u00f3 m\u1ed9t s\u1ed1 ni\u1ec1m tin v\u00e0 tri\u1ebft l\u00fd l\u00e0m vi\u1ec7c sau \u0111\u00e2y gi\u00fap h\u1ecd tin t\u01b0\u1edfng s\u00e2u s\u1eafc nh\u00e2n vi\u00ean v\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n t\u1ed1i \u0111a \u0111\u1ec3 nh\u00e2n vi\u00ean t\u1ef1 ra quy\u1ebft \u0111\u1ecbnh.<\/p>\n

Kh\u00f4ng ng\u1eebng h\u1ecdc h\u1ecfi v\u00e0 s\u00e1ng t\u1ea1o.<\/strong><\/p>\n

C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u00e0nh c\u00f4ng kh\u00f4ng bao gi\u1edd b\u1eb1ng l\u00f2ng v\u1edbi hi\u1ec7n t\u1ea1i. H\u1ecd lu\u00f4n \u0111\u1eb7t ra cho b\u1ea3n th\u00e2n \u00e1p l\u1ef1c ph\u1ea3i \u0111\u1ed5i m\u1edbi v\u00e0 h\u1ecd mong \u0111\u1ee3i nh\u00e2n vi\u00ean c\u0169ng s\u1ebd l\u00e0m vi\u1ec7c \u0111\u1ed9c l\u1eadp, s\u1eb5n s\u00e0ng ch\u1ea5p nh\u1eadn r\u1ee7i ro \u0111\u1ec3 s\u00e1ng t\u1ea1o ra c\u00e1i m\u1edbi.\u00a0Nh\u01b0ng \u0111i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu c\u00e1c nh\u00e2n vi\u00ean tr\u1ebb g\u1eb7p th\u1ea5t b\u1ea1i khi th\u1eed nghi\u1ec7m nh\u1eefng c\u00e1i m\u1edbi theo \u00fd t\u01b0\u1edfng c\u1ee7a s\u1ebfp? Theo Finkelstein, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi th\u01b0\u1eddng s\u1ebd kh\u00f4ng lo l\u1eafng qu\u00e1 m\u1ee9c trong nh\u1eefng t\u00ecnh hu\u1ed1ng n\u00e0y.<\/p>\n

Kyle Craig, m\u1ed9t ng\u01b0\u1eddi t\u1eebng l\u00e0m vi\u1ec7c v\u1edbi Norman Brinker \u1edf Burger King v\u00e0o th\u1eadp ni\u00ean 1980, k\u1ec3 l\u1ea1i r\u1eb1ng Brinker \u0111\u00e3 r\u1ea5t c\u1edfi m\u1edf trong vi\u1ec7c nh\u00ecn nh\u1eadn th\u1ea5t b\u1ea1i c\u1ee7a m\u00ecnh khi th\u1eed nghi\u1ec7m d\u1ef1 \u00e1n m\u1edf c\u00e1c qu\u00e1n c\u00e0 ph\u00ea mang t\u00ean Brink trong th\u1eddi gian n\u00e0y.<\/p>\n

\u201cAnh \u1ea5y kh\u00f4ng bao gi\u1edd ph\u1ee7 nh\u1eadn sai l\u1ea7m hay th\u1ea5t b\u1ea1i c\u1ee7a m\u00ecnh. \u0110i\u1ec1u \u0111\u00f3 l\u00e0m cho nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y r\u1ea5t t\u1ef1 tin v\u00e0 tho\u1ea3i m\u00e1i\u201d, Craig k\u1ec3 l\u1ea1i.<\/p>\n

Finkelstein cho r\u1eb1ng n\u1ebfu c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o ch\u1ea5p nh\u1eadn m\u1ed9t th\u1ef1c t\u1ebf r\u1eb1ng m\u00ecnh ho\u1eb7c nh\u00e2n vi\u00ean \u0111\u1ec1u c\u00f3 th\u1ec3 g\u1eb7p th\u1ea5t b\u1ea1i th\u00ec vi\u1ec7c trao quy\u1ec1n ra quy\u1ebft \u0111\u1ecbnh cho nh\u00e2n vi\u00ean s\u1ebd tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n nhi\u1ec1u cho c\u1ea3 hai b\u00ean.<\/p>\n

Th\u1eadt s\u1ef1 hi\u1ec3u nh\u00e2n vi\u00ean.<\/strong><\/p>\n

C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u00e0nh c\u00f4ng l\u00e0 nh\u1eefng ng\u01b0\u1eddi r\u1ea5t g\u1ea7n g\u0169i v\u1edbi nh\u00e2n vi\u00ean v\u00e0 s\u1eb5n s\u00e0ng chia s\u1ebb c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean.\u00a0Norman Brinker c\u00f3 th\u1ec3 xu\u1ea5t hi\u1ec7n \u1edf c\u00e1c nh\u00e0 h\u00e0ng \u0111\u1ec3 thu d\u1ecdn b\u00e0n \u0103n c\u00f9ng v\u1edbi nh\u00e2n vi\u00ean. T\u1ed5ng bi\u00ean t\u1eadp Gene Roberts th\u00ec th\u01b0\u1eddng m\u1eddi nh\u00e2n vi\u00ean v\u1ec1 nh\u00e0 \u0111\u1ec3 giao l\u01b0u v\u00e0 trao \u0111\u1ed5i c\u00f4ng vi\u1ec7c \u0111\u1ebfn t\u1eadn khuya.\u00a0Nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o \u1ea5y lu\u00f4n cam k\u1ebft cho vi\u1ec7c d\u1eabn d\u1eaft v\u00e0 ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean, d\u00e0nh nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi nh\u00e2n vi\u00ean, quan s\u00e1t h\u1ecd trong c\u00f4ng vi\u1ec7c v\u00e0 \u0111\u01b0a ra nh\u1eefng ph\u1ea3n h\u1ed3i c\u00f3 gi\u00e1 tr\u1ecb.\u00a0Theo Finkelstein, nh\u1edd th\u01b0\u1eddng ti\u1ebfp x\u00fac v\u1edbi nh\u00e2n vi\u00ean m\u00e0 c\u00e1c s\u1ebfp m\u1edbi c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng \u0111\u1eb7t ni\u1ec1m tin \u1edf nh\u00e2n vi\u00ean v\u00e0 \u0111\u1ec3 cho h\u1ecd t\u1ef1 ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng.<\/p>\n

C\u00e1c s\u1ebfp gi\u1ecfi c\u0169ng s\u1eb5n s\u00e0ng gi\u00fap nh\u00e2n vi\u00ean ph\u00e1c th\u1ea3o nh\u1eefng k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng quan tr\u1ecdng sau khi nh\u00e2n vi\u00ean \u0111\u00e3 ra quy\u1ebft \u0111\u1ecbnh. C\u00f4ng th\u1ee9c giao quy\u1ec1n cho nh\u00e2n vi\u00ean c\u1ee7a h\u1ecd l\u00e0: \u201cQuan s\u00e1t, d\u1eabn d\u1eaft, tin t\u01b0\u1edfng v\u00e0 trao quy\u1ec1n ra quy\u1ebft \u0111\u1ecbnh. Sau \u0111\u00f3 l\u00e0 ki\u1ec3m ch\u1ee9ng l\u1ea1i k\u1ebft qu\u1ea3\u201d.<\/p>\n

X\u00e1c \u0111\u1ecbnh ranh gi\u1edbi r\u00f5 r\u00e0ng gi\u1eefa vi\u1ec7c trao quy\u1ec1n v\u00e0 ra quy\u1ebft \u0111\u1ecbnh.<\/strong><\/p>\n

Trao quy\u1ec1n cho nh\u00e2n vi\u00ean kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 \u0111\u1ec3 cho nh\u00e2n vi\u00ean t\u1ef1 ra quy\u1ebft \u0111\u1ecbnh m\u1ed9t c\u00e1ch t\u00f9y ti\u1ec7n v\u00e0 kh\u00f4ng c\u00f3 gi\u1edbi h\u1ea1n.\u00a0Theo Finkelstein, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi ph\u1ea3i l\u00e0 nh\u1eefng ng\u01b0\u1eddi v\u1ea1ch ra t\u1ea7m nh\u00ecn ki\u00ean \u0111\u1ecbnh cho t\u1ed5 ch\u1ee9c v\u00e0 k\u1ef3 v\u1ecdng nh\u00e2n vi\u00ean h\u00e0nh \u0111\u1ed9ng h\u01b0\u1edbng \u0111\u1ebfn t\u1ea7m nh\u00ecn \u1ea5y. Trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee7a m\u00ecnh, nh\u00e2n vi\u00ean s\u1ebd \u0111\u01b0\u1ee3c trao quy\u1ec1n \u0111\u1ec3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh v\u1ec1 c\u00e1ch th\u1ee9c th\u1ef1c hi\u1ec7n theo \u00fd m\u00ecnh mu\u1ed1n nh\u01b0ng h\u1ecd ph\u1ea3i \u0111\u1ea3m b\u1ea3o c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ee7a m\u00ecnh lu\u00f4n h\u01b0\u1edbng v\u1ec1 t\u1ea7m nh\u00ecn m\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u00e3 v\u1ea1ch ra.<\/p>\n

C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi lu\u00f4n truy\u1ec1n \u0111\u1ea1t \u0111\u1ebfn nh\u00e2n vi\u00ean v\u1ec1 t\u1ea7m nh\u00ecn c\u1ee7a doanh nghi\u1ec7p m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng v\u00e0 ch\u1ec9 can thi\u1ec7p v\u00e0o c\u00e1c quy\u1ebft \u0111\u1ecbnh c\u1ee7a nh\u00e2n vi\u00ean khi c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c quy\u1ebft \u0111\u1ecbnh \u1ea5y kh\u00f4ng m\u00e2u thu\u1eabn hay xung \u0111\u1ed9t v\u1edbi t\u1ea7m nh\u00ecn.<\/p>\n","protected":false},"excerpt":{"rendered":"

C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p th\u01b0\u1eddng \u0111\u01b0\u1ee3c khuy\u00ean kh\u00f4ng n\u00ean tr\u1edf th\u00e0nh nh\u1eefng nh\u00e0 qu\u1ea3n l\u00fd vi m\u00f4, t\u1ee9c l\u00e0 kh\u00f4ng n\u00ean can thi\u1ec7p s\u00e2u v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u1eb1ng ng\u00e0y c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 th\u1ec3 hi\u1ec7n \u0111i\u1ec1u n\u00e0y b\u1eb1ng c\u00e1ch \u0111\u1eb7t ni\u1ec1m tin \u1edf nh\u00e2n vi\u00ean, trao quy\u1ec1n cho nh\u00e2n vi\u00ean t\u1ef1 ra […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[162],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3988"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=3988"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/3988\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=3988"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=3988"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=3988"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}