{"id":4023,"date":"2023-11-29T10:10:59","date_gmt":"2023-11-29T10:10:59","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=4023"},"modified":"2023-11-29T08:42:03","modified_gmt":"2023-11-29T08:42:03","slug":"tieu-chuan-danh-gia-nhan-vien","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/tieu-chuan-danh-gia-nhan-vien.html","title":{"rendered":"Ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean"},"content":{"rendered":"<p>Con ng\u01b0\u1eddi l\u00e0 y\u1ebfu t\u1ed1 v\u00f4 c\u00f9ng quan tr\u1ecdng, quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng hay th\u1ea5t b\u1ea1i c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c. Ch\u00ednh v\u00ec v\u1eady, m\u1ecdi nh\u00e0 qu\u1ea3n l\u00fd \u0111\u1ec1u \u0111\u1eb7t m\u1ed1i quan t\u00e2m v\u1ec1 con ng\u01b0\u1eddi l\u00ean h\u00e0ng \u0111\u1ea7u trong chi\u1ebfn l\u01b0\u1ee3c x\u00e2y d\u1ef1ng v\u00e0 ph\u00e1t tri\u1ec3n. Tr\u01b0\u1edbc khi tuy\u1ec3n d\u1ee5ng, c\u00e1c doanh nghi\u1ec7p \u0111\u1ec1u c\u00f3 b\u1ed9 ph\u1eadn \u0111\u00e1nh gi\u00e1 nh\u00e2n s\u1ef1 theo c\u00e1c ti\u00eau chu\u1ea9n g\u1eaft gao, \u0111\u01b0\u1ee3c v\u00ed nh\u01b0 \u201ct\u00ecm ki\u1ebfm nh\u00e2n t\u00e0i\u201d c\u1ed1ng hi\u1ebfn h\u1ebft s\u1ee9c m\u00ecnh cho c\u00f4ng ty. Tuy v\u1eady sau \u0111\u00f3 h\u1ecd c\u0169ng th\u01b0\u1eddng r\u1ea5t \u0111au \u0111\u1ea7u trong vi\u1ec7c \u0111\u00e1nh gi\u00e1 nh\u00e2n s\u1ef1 v\u00e0 so s\u00e1nh n\u0103ng l\u1ef1c th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee7a c\u00e1c nh\u00e2n vi\u00ean. \u0110\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y, c\u00e1c doanh nghi\u1ec7p th\u01b0\u1eddng s\u1eed d\u1ee5ng ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean.<\/p>\n<p><strong>I. Th\u1ebf n\u00e0o l\u00e0 \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean ?<\/strong><br \/>\n\u0110\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean hay c\u00f2n g\u1ecdi l\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean l\u00e0 \u201cQuy tr\u00ecnh \u0111\u00e3 \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin t\u1eeb c\u00e1c c\u1ea5p b\u1eadc qu\u1ea3n l\u00fd v\u1ec1 h\u00e0nh \u0111\u1ed9ng v\u00e0 \u1ee9ng x\u1eed trong chuy\u00ean m\u00f4n nghi\u1ec7p v\u1ee5 c\u1ee7a to\u00e0n nh\u00e2n s\u1ef1\u201d. \u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean c\u00f2n \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 h\u1ec7 th\u1ed1ng duy\u1ec7t x\u00e9t s\u1ef1 ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 c\u1ee7a m\u1ed9t c\u00e1 nh\u00e2n theo \u0111\u1ecbnh k\u1ef3.<\/p>\n<p>\u0110\u00e2y l\u00e0 c\u00f4ng vi\u1ec7c v\u00f4 c\u00f9ng quan tr\u1ecdng v\u00ec n\u00f3 gi\u00fap c\u00f4ng ty x\u00e2y d\u1ef1ng m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c chuy\u00ean nghi\u1ec7p, khuy\u1ebfn kh\u00edch, \u0111\u1ed9ng vi\u00ean nh\u00e2n vi\u00ean \u0111\u00f3ng g\u00f3p h\u1ebft m\u00ecnh cho m\u1ee5c ti\u00eau chung c\u0169ng nh\u01b0 gi\u1ea3m thi\u1ec3u c\u00e1c r\u1ee7i ro bi\u1ebfn \u0111\u1ed9ng nh\u00e2n s\u1ef1 trong doanh nghi\u1ec7p.<br \/>\n<strong>II. Nh\u1eefng ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean c\u01a1 b\u1ea3n<\/strong><br \/>\n\u0110\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean th\u01b0\u1eddng d\u1ef1a tr\u00ean nhi\u1ec1u ti\u00eau chu\u1ea9n kh\u00e1c nhau. Nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n x\u00e1c \u0111\u1ecbnh nh\u1eefng ti\u00eau chu\u1ea9n c\u1ea7n thi\u1ebft v\u00e0 nh\u1eefng ph\u1ea9m ch\u1ea5t quan tr\u1ecdng \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 ch\u00ednh x\u00e1c v\u00e0 tin c\u1eady d\u00e0nh cho nh\u00e2n vi\u00ean.<\/p>\n<p><strong>Ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 d\u1ef1a tr\u00ean m\u1ee5c ti\u00eau<\/strong><br \/>\nTheo nghi\u00ean c\u1ee9u, ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean g\u1eafn v\u1edbi t\u1eebng m\u1ee5c ti\u00eau g\u1ed3m c\u00f3 ba ti\u00eau chu\u1ea9n ch\u00ednh:<\/p>\n<p>\u2013 Ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean theo m\u1ee5c ti\u00eau h\u00e0nh ch\u00ednh : C\u00e1c doanh nghi\u1ec7p d\u1ef1a v\u00e0o h\u1ec7 th\u1ed1ng kpi \u0111\u00e1nh gi\u00e1 nh\u00e2n s\u1ef1 hi\u1ec7u qu\u1ea3 \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 kh\u1ea3 n\u0103ng ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 c\u1ee7a nh\u00e2n vi\u00ean, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh v\u1ec1 vi\u1ec7c t\u0103ng l\u01b0\u01a1ng, \u0111\u1ec1 b\u1ea1t hay sa th\u1ea3i nh\u00e2n vi\u00ean trong c\u00f4ng ty.<\/p>\n<p>\u2013 Ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean theo m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n: C\u00e1c c\u00f4ng ty s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 kpi hi\u1ec7u qu\u1ea3 \u0111\u1ec3 bi\u1ebft \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n c\u1ee7a nh\u00e2n vi\u00ean. D\u1ef1a tr\u00ean nguy\u1ec7n v\u1ecdng v\u00e0 k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n c\u1ee7a nh\u00e2n vi\u00ean c\u00f9ng c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t, n\u0103ng l\u1ef1c l\u00e0m vi\u1ec7c, doanh nghi\u1ec7p s\u1ebd c\u00f3 chi\u1ebfn l\u01b0\u1ee3c t\u1ed1t trong vi\u1ec7c ph\u00e1t tri\u1ec3n, gi\u00fap nh\u00e2n vi\u00ean ho\u00e0n thi\u1ec7n d\u1ea7n v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau nhanh nh\u1ea5t.<\/p>\n<p>\u2013 Ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean theo m\u1ee5c ti\u00eau \u0111i\u1ec1u h\u00e0nh: Vi\u1ec7c \u0111\u00e1nh gi\u00e1 d\u1ef1a tr\u00ean ch\u1ee9c n\u0103ng, m\u1ee5c ti\u00eau c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n, ph\u00f2ng ban gi\u00fap doanh nghi\u1ec7p qu\u1ea3n l\u00fd, tuy\u1ec3n ch\u1ecdn, hu\u1ea5n luy\u1ec7n v\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ty t\u1ed1t h\u01a1n.<\/p>\n<p><strong>Ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 d\u1ef1a tr\u00ean h\u00ecnh th\u1ee9c<\/strong><br \/>\n\u2013 \u0110\u00e1nh gi\u00e1 nh\u00e2n s\u1ef1 t\u1eeb c\u1ea5p cao \u0111\u1ebfn c\u1ea5p th\u1ea5p: C\u1ea5p qu\u1ea3n l\u00fd ch\u1ecbu tr\u00e1ch nhi\u1ec7m tr\u1ef1c ti\u1ebfp \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean v\u00e0 c\u00f3 quy\u1ec1n th\u1ed1ng nh\u1ea5t k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n trong t\u01b0\u01a1ng lai.<\/p>\n<p>\u2013 \u0110\u00e1nh gi\u00e1 nh\u00e2n s\u1ef1 theo ngang c\u1ea5p: Khi nh\u00e2n vi\u00ean ngang c\u1ea5p \u0111\u00e1nh gi\u00e1 \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a m\u00ecnh, h\u1ecd s\u1ebd d\u00f9ng c\u00e1c ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 vai tr\u00f2 v\u00e0 n\u0103ng l\u1ef1c c\u1ee7a \u0111\u1ed3ng nghi\u1ec7p.<\/p>\n<p>\u2013 \u0110\u00e1nh gi\u00e1 nh\u00e2n s\u1ef1 theo to\u00e0n di\u1ec7n: C\u1ea5p qu\u1ea3n l\u00fd thu th\u1eadp th\u00f4ng tin ph\u1ea3n h\u1ed3i t\u1eeb nh\u1eefng ng\u01b0\u1eddi li\u00ean quan \u0111\u1ebfn c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1, k\u1ec3 c\u1ea3 kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng nghi\u1ec7p v\u00e0 c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m<\/p>\n<p>K\u1ef9 n\u0103ng \u00e1p d\u1ee5ng c\u00e1c ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 nh\u00e2n s\u1ef1 nh\u1eb1m ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c v\u00e0 \u0111\u1ed9ng vi\u00ean nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c l\u00e0 m\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd quan tr\u1ecdng. Th\u00f4ng th\u01b0\u1eddng, c\u00e1c th\u00f4ng tin ph\u1ea3n h\u1ed3i v\u1ec1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c t\u1eeb c\u1ea5p qu\u1ea3n l\u00fd s\u1ebd gi\u00fap nh\u00e2n vi\u00ean ph\u00e1t huy c\u00e1c \u0111i\u1ec3m m\u1ea1nh, ph\u00e1t tri\u1ec3n t\u1ed1i \u0111a ti\u1ec1m n\u0103ng v\u00e0 kh\u1ea3 n\u0103ng c\u1ed1ng hi\u1ebfn c\u1ee7a h\u1ecd cho t\u1ed5 ch\u1ee9c. Tuy nhi\u00ean, th\u1ef1c t\u1ebf cho th\u1ea5y c\u00e1c m\u1ee5c ti\u00eau v\u00e0 h\u00ecnh th\u1ee9c \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean kh\u00f4ng ph\u1ea3i d\u1ec5 d\u00e0ng th\u1ef1c hi\u1ec7n trong doanh nghi\u1ec7p. Do \u0111\u00f3, \u0111\u00f2i h\u1ecfi c\u1ea5p qu\u1ea3n l\u00fd ph\u1ea3i c\u00f3 c\u00e1c gi\u1ea3i ph\u00e1p chuy\u00ean h\u1ed5 tr\u1ee3 th\u1ef1c hi\u1ec7n vi\u1ec7c \u0111\u00e1nh gi\u00e1 nh\u00e2n s\u1ef1 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Con ng\u01b0\u1eddi l\u00e0 y\u1ebfu t\u1ed1 v\u00f4 c\u00f9ng quan tr\u1ecdng, quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng hay th\u1ea5t b\u1ea1i c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c. Ch\u00ednh v\u00ec v\u1eady, m\u1ecdi nh\u00e0 qu\u1ea3n l\u00fd \u0111\u1ec1u \u0111\u1eb7t m\u1ed1i quan t\u00e2m v\u1ec1 con ng\u01b0\u1eddi l\u00ean h\u00e0ng \u0111\u1ea7u trong chi\u1ebfn l\u01b0\u1ee3c x\u00e2y d\u1ef1ng v\u00e0 ph\u00e1t tri\u1ec3n. Tr\u01b0\u1edbc khi tuy\u1ec3n d\u1ee5ng, c\u00e1c doanh nghi\u1ec7p \u0111\u1ec1u [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[155],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4023"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=4023"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4023\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=4023"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=4023"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=4023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}