{"id":4031,"date":"2023-11-29T18:09:16","date_gmt":"2023-11-29T18:09:16","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=4031"},"modified":"2023-12-14T14:06:54","modified_gmt":"2023-12-14T14:06:54","slug":"cac-tieu-chi-danh-gia-nhan-vien-hang-thang-co-ban-nhat","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/cac-tieu-chi-danh-gia-nhan-vien-hang-thang-co-ban-nhat.html","title":{"rendered":"C\u00e1c ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean h\u00e0ng th\u00e1ng c\u01a1 b\u1ea3n nh\u1ea5t"},"content":{"rendered":"

\u0110\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean l\u00e0 kh\u00e2u ki\u1ec3m tra, gi\u00e1m s\u00e1t quy tr\u00ecnh, n\u0103ng l\u1ef1c l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean d\u1ef1a tr\u00ean c\u00e1c ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean h\u00e0ng th\u00e1ng. Nh\u1eb1m bi\u1ebft \u0111\u01b0\u1ee3c nh\u00e2n vi\u00ean \u0111\u00f3 c\u00f3 \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c hay kh\u00f4ng, \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng ti\u00eau ch\u00ed \u0111\u00e3 \u0111\u1ec1 ra hay kh\u00f4ng? Vi\u1ec7c n\u00e0y gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd \u0111\u01b0a ra k\u1ebf ho\u1ea1ch d\u1ec5 d\u00e0ng nh\u1eb1m c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng trong c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t nh\u01b0: N\u0103ng l\u1ef1c ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c, th\u00e1i \u0111\u1ed9 trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c.<\/p>\n

C\u00f3 r\u1ea5t nhi\u1ec1u ti\u00eau ch\u00ed \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean h\u00e0ng th\u00e1ng kh\u00e1c nhau, sau \u0111\u00e2y l\u00e0 nh\u1eefng ti\u00eau ch\u00ed c\u01a1 b\u1ea3n nh\u1ea5t m\u00e0 c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p c\u1ea7n bi\u1ebft:<\/p>\n

M\u1ee9c \u0111\u1ed9 l\u00e0m vi\u1ec7c<\/em><\/p>\n

Ti\u00eau ch\u00ed n\u00e0y \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 d\u1ef1a tr\u00ean c\u00f4ng vi\u1ec7c c\u00f9ng th\u1eddi h\u1ea1n l\u00e0m vi\u1ec7c c\u1ee7a c\u00e1 nh\u00e2n nh\u00e2n vi\u00ean. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd s\u1ebd \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 trong c\u00f4ng vi\u1ec7c m\u00e0 nh\u00e2n vi\u00ean \u0111\u00f3 \u0111\u1ea3m nhi\u1ec7m d\u1ef1a v\u00e0o KPI \u0111\u00e3 \u0111\u1eb7t ra cho v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c \u0111\u00f3, m\u1ed7i m\u1ed9t nh\u00e2n vi\u00ean kh\u00e1c nhau s\u1ebd c\u00f3 m\u1ee9c \u0111\u1ed9 l\u00e0m vi\u1ec7c kh\u00e1c nhau.<\/p>\n

M\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c<\/em><\/p>\n

\u0110\u00e2y l\u00e0 m\u1ed9t ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean h\u00e0ng th\u00e1ng c\u01a1 b\u1ea3n nh\u1ea5t \u0111\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c. M\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c l\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 ng\u01b0\u1eddi qu\u1ea3n l\u00fd \u0111\u00e1nh gi\u00e1 \u0111\u00fang nh\u1ea5t v\u1ec1 n\u0103ng l\u1ef1c l\u00e0m vi\u1ec7c c\u0169ng nh\u01b0 s\u1ef1 n\u1ed7 l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean. T\u1eeb \u0111\u00f3 \u0111\u01b0a ra k\u1ebf ho\u1ea1ch \u0111\u00e0o t\u1ea1o, n\u00e2ng cao k\u1ef9 n\u0103ng v\u00e0 n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean \u0111\u1ec3 h\u1ecd ng\u00e0y c\u00e0ng ph\u00e1t tri\u1ec3n l\u00ean m\u1ed9t t\u1ea7m cao m\u1edbi.<\/p>\n

Ph\u00e1t tri\u1ec3n trong c\u00f4ng vi\u1ec7c<\/em><\/p>\n

Th\u00f4ng qua KPI m\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd \u0111\u00e3 \u0111\u1eb7t ra \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 \u0111\u00fang m\u1ee9c \u0111\u1ed9 l\u00e0m vi\u1ec7c c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean, s\u1ebd th\u1ea5y \u0111\u01b0\u1ee3c s\u1ef1 ph\u00e1t tri\u1ec3n trong c\u00f4ng vi\u1ec7c nh\u01b0: \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau tr\u01b0\u1edbc hay sau th\u1eddi h\u1ea1n, nguy\u1ec7n v\u1ecdng khi g\u1eafn b\u00f3 v\u1edbi doanh nghi\u1ec7p, kh\u00f3 kh\u0103n m\u00e0 nh\u00e2n vi\u00ean m\u1eafc ph\u1ea3i,\u2026\u0110i\u1ec1u n\u00e0y gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd d\u1ec5 d\u00e0ng h\u1ed7 tr\u1ee3, \u0111\u01b0a ra ch\u00ednh s\u00e1ch \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean nh\u1eb1m n\u00e2ng cao chuy\u00ean m\u00f4n trong l\u0129nh v\u1ef1c m\u00ecnh l\u00e0m.<\/p>\n

C\u00e1c ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean h\u00e0ng th\u00e1ng c\u01a1 b\u1ea3n nh\u1ea5t<\/figcaption><\/figure>\n

T\u00ednh trung th\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean<\/em><\/p>\n

M\u1ed9t nh\u00e2n vi\u00ean trung th\u1ef1c trong c\u00f4ng vi\u1ec7c, c\u1ea5p tr\u00ean, l\u00e0 nh\u00e2n vi\u00ean lu\u00f4n \u0111\u01b0\u1ee3c tin t\u01b0\u1edfng trao ph\u00f3 l\u00e0m nh\u1eefng vi\u1ec7c l\u1edbn, v\u00ec h\u1ecd lu\u00f4n n\u00f3i \u0111\u00fang v\u00e0 l\u00e0m \u0111\u00fang nh\u1eefng k\u1ebf ho\u1ea1ch \u0111\u01b0\u1ee3c c\u1ea5p tr\u00ean \u0111\u1ec1 ra. \u0110\u00e2y l\u00e0 m\u1ed9t ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean h\u00e0ng th\u00e1ng v\u1ec1 th\u00e1i \u0111\u1ed9 l\u00e0m vi\u1ec7c c\u1ea7n \u0111\u01b0\u1ee3c nh\u00e0 qu\u1ea3n l\u00fd quan t\u00e2m v\u00e0 \u0111\u00e1nh gi\u00e1 cao.<\/p>\n

S\u1ef1 nhi\u1ec7t t\u00ecnh<\/em><\/p>\n

\u0110\u00e2y l\u00e0 ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean h\u00e0ng th\u00e1ng trong c\u00f4ng vi\u1ec7c s\u1ebd gi\u00fap cho kh\u00f4ng kh\u00ed l\u00e0m vi\u1ec7c tr\u1edf kh\u1ea9n tr\u01b0\u01a1ng, chuy\u00ean nghi\u1ec7p h\u01a1n. B\u00ean c\u1ea1nh \u0111\u00f3, s\u1ef1 nhi\u1ec7t t\u00ecnh c\u1ee7a nh\u00e2n vi\u00ean c\u0169ng \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng \u0111\u00e1nh gi\u00e1 cao. Y\u1ebfu t\u1ed1 n\u00e0y mang \u0111\u1ebfn k\u1ebft qu\u1ea3 cao trong c\u00f4ng vi\u1ec7c.<\/p>\n

Tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh gi\u1edd gi\u1ea5c<\/em><\/p>\n

Gi\u1edd gi\u1ea5c ch\u00ednh l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c s\u1ef1 chuy\u00ean nghi\u1ec7p c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean. Ti\u00eau ch\u00ed n\u00e0y c\u0169ng gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c kh\u1ea3 n\u0103ng ph\u00e2n b\u1ed5 th\u1eddi gian c\u1ee7a nh\u00e2n vi\u00ean m\u00ecnh.<\/p>\n

\u0110\u00e1nh gi\u00e1 s\u1ef1 l\u1ea1c quan<\/em><\/p>\n

\u0110\u1ed1i v\u1edbi nh\u00e0 l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p, nh\u00e2n vi\u00ean c\u00f3 tinh th\u1ea7n t\u00edch c\u1ef1c lu\u00f4n l\u00e0 ng\u01b0\u1eddi c\u00f3 th\u1ec3 g\u1eafn b\u00f3 \u0111\u01b0\u1ee3c l\u00e2u d\u00e0i v\u1edbi c\u00f4ng ty v\u00e0 h\u1ecd c\u00f3 s\u1ef1 c\u1ea7u ti\u1ebfn. \u0110\u00e2y l\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u1ed1ng hi\u1ebfn nhi\u1ec1u, mang \u0111\u1ebfn cho doanh nghi\u1ec7p m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c chuy\u00ean nghi\u1ec7p, t\u00edch c\u1ef1c v\u00e0 th\u00e2n thi\u1ec7n h\u01a1n.<\/p>\n

Th\u1ef1c t\u1ebf hi\u1ec7n nay, \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u00e1nh gi\u00e1 kh\u00e1ch quan, c\u00e1c doanh nghi\u1ec7p th\u01b0\u1eddng \u00e1p d\u1ee5ng h\u1ec7 th\u1ed1ng KPI v\u1edbi nh\u1eefng ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean h\u00e0ng th\u00e1ng \u0111\u1ec3 c\u00f3 th\u1ec3 th\u1ea5y \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n","protected":false},"excerpt":{"rendered":"

\u0110\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean l\u00e0 kh\u00e2u ki\u1ec3m tra, gi\u00e1m s\u00e1t quy tr\u00ecnh, n\u0103ng l\u1ef1c l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean d\u1ef1a tr\u00ean c\u00e1c ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean h\u00e0ng th\u00e1ng. Nh\u1eb1m bi\u1ebft \u0111\u01b0\u1ee3c nh\u00e2n vi\u00ean \u0111\u00f3 c\u00f3 \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c hay kh\u00f4ng, \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng ti\u00eau ch\u00ed \u0111\u00e3 \u0111\u1ec1 ra hay […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[155],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4031"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=4031"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4031\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=4031"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=4031"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=4031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}