{"id":4063,"date":"2023-11-29T20:03:56","date_gmt":"2023-11-29T20:03:56","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=4063"},"modified":"2023-12-21T09:34:43","modified_gmt":"2023-12-21T02:34:43","slug":"kaizen-nghe-thuat-quan-tri-giup-toyota-khong-bao-gio-phai-duoi-nguoi-ngay-ca-luc-nguy-khon-nhat","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/kaizen-nghe-thuat-quan-tri-giup-toyota-khong-bao-gio-phai-duoi-nguoi-ngay-ca-luc-nguy-khon-nhat.html","title":{"rendered":"Kaizen \u2013 Ngh\u1ec7 thu\u1eadt qu\u1ea3n tr\u1ecb gi\u00fap Toyota kh\u00f4ng bao gi\u1edd ph\u1ea3i \u0111u\u1ed5i ng\u01b0\u1eddi, ngay c\u1ea3 l\u00fac nguy kh\u1ed1n nh\u1ea5t"},"content":{"rendered":"

Ch\u1ea5p nh\u1eadn m\u1ea5t 220 tri\u1ec7u USD\/n\u0103m, th\u00e0 c\u1eaft gi\u1ea3m chi ph\u00ed ch\u1ee9 kh\u00f4ng c\u1eaft gi\u1ea3m ng\u01b0\u1eddi<\/strong><\/span><\/p>\n

Trong su\u1ed1t cu\u1ed9c kh\u1ee7ng ho\u1ea3ng t\u00e0i ch\u00ednh Ch\u00e2u \u00c1 n\u0103m 1997,\u00a0Toyota\u00a0Th\u00e1i Lan \u0111\u00e3 tr\u1ea3i qua 4 n\u0103m li\u00ean ti\u1ebfp thua l\u1ed7 m\u00e0\u00a0kh\u00f4ng h\u1ec1 c\u1eaft gi\u1ea3m vi\u1ec7c l\u00e0m<\/strong>.<\/p>\n

M\u1ec7nh l\u1ec7nh n\u00e0y \u0111\u01b0\u1ee3c \u0111\u01b0a xu\u1ed1ng t\u1eeb ng\u01b0\u1eddi gi\u1eef c\u01b0\u01a1ng v\u1ecb cao nh\u1ea5t c\u1ee7a Toyota l\u00fac b\u1ea5y gi\u1edd – Ch\u1ee7 t\u1ecbch Hiroshi Okuda. \u00d4ng Okuda ra l\u1ec7nh: “C\u1eaft gi\u1ea3m t\u1ea5t c\u1ea3 c\u00e1c chi ph\u00ed, nh\u01b0ng kh\u00f4ng \u0111\u01b0\u1ee3c ch\u1ea1m v\u00e0o b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o”.<\/p>\n

C\u0169ng ch\u00ednh v\u00ec ch\u00ednh s\u00e1ch b\u1ea3o \u0111\u1ea3m vi\u1ec7c l\u00e0m su\u1ed1t \u0111\u1eddi n\u00e0y, v\u00e0o th\u00e1ng 8\/1998, Moody \u0111\u00e3 h\u1ea1\u00a0x\u1ebfp h\u1ea1ng t\u00edn nhi\u1ec7m\u00a0c\u1ee7a Toyota t\u1eeb AAA xu\u1ed1ng AA1. Vi\u1ec7c h\u1ea1 m\u1ee9c t\u00edn nhi\u1ec7m n\u00e0y \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c Toyota ph\u1ea3i \u0111i vay v\u1edbi l\u00e3i su\u1ea5t cao h\u01a1n,\u00a0l\u00e3i su\u1ea5t vay ph\u1ea3i tr\u1ea3 th\u00eam h\u00e0ng n\u0103m s\u1ebd v\u00e0o kho\u1ea3ng 220 tri\u1ec7u USD<\/strong>.<\/p>\n

M\u1eb7c d\u00f9 v\u1eady, c\u00e1c l\u00e3nh \u0111\u1ea1o c\u1ea5p cao c\u1ee7a Toyota tuy\u00ean b\u1ed1 s\u1ebd kh\u00f4ng t\u1eeb b\u1ecf cam k\u1ebft c\u1ee7a m\u00ecnh trong ch\u00ednh s\u00e1ch b\u1ea3o \u0111\u1ea3m vi\u1ec7c l\u00e0m cho\u00a0nh\u00e2n s\u1ef1.<\/p>\n

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Toyota Th\u00e1i Lan. \u1ea2nh: Bloomberg.<\/p>\n<\/div>\n<\/div>\n

V\u00ec sao Toyota c\u00f3 th\u1ec3 t\u1ed3n t\u1ea1i \u0111\u01b0\u1ee3c g\u1ea7n 150 n\u0103m m\u00e0 g\u1ea7n nh\u01b0 kh\u00f4ng \u0111u\u1ed5i m\u1ed9t ng\u01b0\u1eddi n\u00e0o?<\/strong><\/p>\n

Ph\u1ea7n l\u1edbn nh\u1eefng ng\u01b0\u1eddi hi\u1ec3u n\u01b0\u1edbc Nh\u1eadt \u0111\u1ec1u c\u00f3 chung m\u1ed9t c\u00e2u tr\u1ea3 l\u1eddi: Kh\u1ea3 n\u0103ng\u00a0Kaizen\u00a0t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c c\u1ee7a c\u00f4ng ty h\u00e0ng \u0111\u1ea7u Nh\u1eadt B\u1ea3n.<\/p>\n

Kaizen l\u00e0 m\u1ed9t thu\u1eadt ng\u1eef kinh t\u1ebf c\u1ee7a ng\u01b0\u1eddi Nh\u1eadt. \u201cKai\u201d c\u00f3 ngh\u0129a l\u00e0 thay \u0111\u1ed5i v\u00e0 t\u1eeb \u201cZen\u201d c\u00f3 ngh\u0129a l\u00e0 t\u1ed1t h\u01a1n, t\u1ee9c l\u00e0 \u201cthay \u0111\u1ed5i \u0111\u1ec3 t\u1ed1t h\u01a1n\u201d ho\u1eb7c \u201cc\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c\u201d.<\/p>\n

\u00a0Kaizen c\u1ee7a Toyota v\u1ed1n l\u00e0 h\u1ec7 th\u1ed1ng \u0111\u01b0\u1ee3c sinh ra t\u1ea1i n\u01a1i s\u1ea3n xu\u1ea5t nh\u01b0ng \u0111\u1ed3ng th\u1eddi Kaizen c\u0169ng \u0111\u01b0\u1ee3c xem l\u00e0 h\u1ec7 th\u1ed1ng \u0111\u00e0o t\u1ea1o nh\u1eefng con ng\u01b0\u1eddi bi\u1ebft suy ngh\u0129 th\u00f4ng qua t\u1ea1o ra nh\u1eefng c\u01a1 h\u1ed9i \u0111\u1ec3 h\u1ecd ph\u00e1t huy tr\u00ed tu\u1ec7.<\/div>\n

Chi\u00eau nh\u1ecf c\u1ee7a Kaizen: H\u00e3y c\u1ed1 t\u00ecnh l\u00e0m kh\u00f3 nh\u00e2n vi\u00ean, g\u1eb7p kh\u00f3 kh\u0103n con ng\u01b0\u1eddi s\u1ebd ph\u00e1t huy tr\u00ed tu\u1ec7<\/strong><\/span><\/p>\n

\u0110\u1ec3 m\u1ed9t ai \u0111\u00f3 h\u00e0nh \u0111\u1ed9ng, h\u1ecd PH\u1ea2I l\u00e0 ng\u01b0\u1eddi \u0111\u01b0a ra \u00fd ki\u1ebfn. Khi t\u1ef1 m\u00ecnh \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn, con ng\u01b0\u1eddi s\u1ebd t\u1ef1 tin v\u00e0 bi\u1ebft \u201ct\u1ef1 m\u00ecnh h\u00e0nh \u0111\u1ed9ng\u201d theo h\u01b0\u1edbng t\u00edch c\u1ef1c.<\/p>\n

V\u1eady l\u00e0m c\u00e1ch n\u00e0o \u0111\u1ec3 ng\u01b0\u1eddi kh\u00e1c \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn? H\u00e3y c\u1ed1 t\u00ecnh l\u00e0m kh\u00f3 h\u1ecd m\u1ed9t ch\u00fat. Khi \u0111\u1ed1i di\u1ec7n v\u1edbi kh\u00f3 kh\u0103n, con ng\u01b0\u1eddi s\u1ebd bu\u1ed9c ph\u1ea3i suy ngh\u0129 \u0111\u1ec3 \u0111\u01b0a ra ph\u01b0\u01a1ng \u00e1n gi\u1ea3i quy\u1ebft.<\/p>\n

\u00d4ng Takeshi Yoshida l\u00e0 k\u1ef9 s\u01b0 tr\u01b0\u1edfng ph\u1ee5 tr\u00e1ch d\u00f2ng xe Corolla th\u1ebf h\u1ec7 th\u1ee9 9, \u0111\u1ed3ng th\u1eddi c\u0169ng l\u00e0 ng\u01b0\u1eddi tham gia v\u00e0o ph\u00e1t tri\u1ec3n d\u00f2ng xe Lexus d\u01b0\u1edbi s\u1ef1 ch\u1ec9 \u0111\u1ea1o c\u1ee7a k\u1ef9 s\u01b0 tr\u01b0\u1edfng Ichiro Suzuki.<\/p>\n

Khi b\u1eaft tay v\u00e0o x\u00e2y d\u1ef1ng d\u00f2ng xe chi\u1ebfn l\u01b0\u1ee3c t\u1ea1i Ch\u00e2u \u00c1 \u2013 d\u00f2ng xe Tercel (hay c\u00f2n g\u1ecdi l\u00e0 Soluna t\u1ea1i Th\u00e1i Lan), \u00f4ng Yoshida \u0111\u00e3 th\u1eed m\u1ed9t c\u00e1ch l\u00e0m v\u1eeba th\u00fa v\u1ecb v\u1eeba \u201cl\u00e0m kh\u00f3 ng\u01b0\u1eddi kh\u00e1c\u201d nh\u01b0 sau:<\/p>\n

D\u00f2ng xe Soluna d\u1ef1 \u0111\u1ecbnh b\u00e1n \u1edf Th\u00e1i Lan \u2013 m\u1ed9t qu\u1ed1c gia \u0111ang ph\u00e1t tri\u1ec3n t\u1ea1i th\u1eddi \u0111i\u1ec3m b\u1ea5y gi\u1edd, n\u00ean c\u1ea7n thi\u1ebft l\u1eadp gi\u00e1 b\u00e1n th\u1ea5p h\u01a1n nhi\u1ec1u so v\u1edbi d\u00f2ng xe Corolla. Th\u1ebf nh\u01b0ng,\u00a0\u0111\u01b0\u01a1ng th\u1eddi d\u00f2ng xe Corolla \u0111\u00e3 thu\u1ed9c m\u1ee9c th\u1ea5p nh\u1ea5t trong c\u00e1c d\u00f2ng xe c\u1ee7a Toyota, v\u00e0 nh\u1eadn th\u1ee9c n\u00e0y \u0111\u00e3 \u0103n s\u00e2u v\u00e0o suy ngh\u0129 c\u1ee7a nh\u00e2n vi\u00ean.<\/strong><\/p>\n

B\u1edfi v\u1eady, h\u1ecd kh\u00f4ng th\u1ec3 t\u01b0\u1edfng t\u01b0\u1ee3ng \u0111\u01b0\u1ee3c n\u1ebfu s\u1ea3n xu\u1ea5t d\u00f2ng xe d\u01b0\u1edbi c\u1ea3 Corolla th\u00ec s\u1ebd ra th\u1ee9 g\u00ec. Khi \u00f4ng Yoshida h\u1ecfi: \u201cC\u00f3 th\u1ec3 lo\u1ea1i b\u1ecf \u0111\u01b0\u1ee3c ph\u1ea7n n\u00e0o t\u1eeb Corolla kh\u00f4ng?\u201d. C\u00e2u tr\u1ea3 l\u1eddi \u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ch\u1ec9 l\u00e0 \u201cL\u00e0m g\u00ec c\u00f2n g\u00ec \u0111\u1ec3 lo\u1ea1i b\u1ecf\u201d.<\/p>\n

\u00d4ng Yoshida \u0111\u00e3 \u0111\u01b0a ra m\u1ed9t h\u01b0\u1edbng l\u00e0m: \u00d4ng c\u1ed1 t\u00ednh l\u00e0m m\u1ed9t m\u1eabu xe r\u1ea5t r\u1ebb v\u00e0 c\u0169ng r\u1ea5t t\u1ec7 r\u1ed3i mang \u0111\u1ebfn cho m\u1ecdi ng\u01b0\u1eddi c\u00f9ng xem. Khi nh\u00ecn chi\u1ebfc xe \u201cgi\u1ebb r\u00e1ch\u201d n\u00e0y, h\u00e0ng lo\u1ea1t \u00fd ki\u1ebfn \u0111\u01b0\u1ee3c \u0111\u01b0a ra \u201cCh\u1ed7 n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c\u201d, \u201cT\u1ed1i thi\u1ec3u th\u00ec ch\u1ed7 n\u00e0y c\u0169ng ph\u1ea3i l\u00e0m \u0111\u01b0\u1ee3c th\u1ebf n\u00e0y\u201d\u2026<\/p>\n

T\u1eeb \u00fd t\u01b0\u1edfng t\u1ed3i t\u1ec7 c\u1ee7a \u00f4ng Yoshida, m\u1ed7i ng\u01b0\u1eddi th\u00eam m\u1ed9t ch\u00fat, k\u1ebft qu\u1ea3 l\u00e0 m\u1eabu xe Soluna ra \u0111\u1eddi.<\/p>\n

M\u1ed9t tr\u1ee5 c\u1ed9t trong Kaizen theo phong c\u00e1ch Toyota ch\u00ednh l\u00e0 tr\u00ed tu\u1ec7 con ng\u01b0\u1eddi. Vai tr\u00f2 l\u1edbn nh\u1ea5t c\u1ee7a ng\u01b0\u1eddi c\u1ea5p tr\u00ean l\u00e0 t\u1ea1o m\u00f4i tr\u01b0\u1eddng \u0111\u1ec3 l\u00f4i nh\u1eefng tr\u00ed tu\u1ec7 \u0111\u00f3 ra v\u00e0 gom ch\u00fang l\u1ea1i, x\u00e2y d\u1ef1ng nh\u1eefng ph\u01b0\u01a1ng \u00e1n Kaizen t\u1ed1t h\u01a1n<\/strong>. T\u00edch l\u0169y nh\u1eefng Kaizen nh\u1ecf s\u1ebd cho ra nh\u1eefng th\u00e0nh qu\u1ea3 b\u1ea5t ng\u1edd v\u1ec1 sau.<\/p>\n

Ch\u00ednh v\u00ec lu\u00f4n t\u00ecm ki\u1ebfm s\u1ef1 \u0111\u1ed5i m\u1edbi, c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c m\u00e0 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u1ee7a Toyota lu\u00f4n \u0111\u1ea1t \u0111\u1ebfn s\u1ef1 chuy\u00ean m\u00f4n h\u00f3a cao, gi\u1ea3m thi\u1ec3u l\u00e3ng ph\u00ed, \u0111\u1ea1t hi\u1ec7u su\u1ea5t lao \u0111\u1ed9ng t\u1ed1i \u0111a v\u00e0 con ng\u01b0\u1eddi lu\u00f4n l\u00e0m ch\u1ee7 thi\u1ebft b\u1ecb, m\u00e1y m\u00f3c.<\/p>\n","protected":false},"excerpt":{"rendered":"

Ch\u1ea5p nh\u1eadn m\u1ea5t 220 tri\u1ec7u USD\/n\u0103m, th\u00e0 c\u1eaft gi\u1ea3m chi ph\u00ed ch\u1ee9 kh\u00f4ng c\u1eaft gi\u1ea3m ng\u01b0\u1eddi Trong su\u1ed1t cu\u1ed9c kh\u1ee7ng ho\u1ea3ng t\u00e0i ch\u00ednh Ch\u00e2u \u00c1 n\u0103m 1997,\u00a0Toyota\u00a0Th\u00e1i Lan \u0111\u00e3 tr\u1ea3i qua 4 n\u0103m li\u00ean ti\u1ebfp thua l\u1ed7 m\u00e0\u00a0kh\u00f4ng h\u1ec1 c\u1eaft gi\u1ea3m vi\u1ec7c l\u00e0m. M\u1ec7nh l\u1ec7nh n\u00e0y \u0111\u01b0\u1ee3c \u0111\u01b0a xu\u1ed1ng t\u1eeb ng\u01b0\u1eddi gi\u1eef c\u01b0\u01a1ng v\u1ecb cao […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[189],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4063"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=4063"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4063\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=4063"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=4063"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=4063"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}