{"id":41007,"date":"2023-12-10T02:25:55","date_gmt":"2023-12-10T02:25:55","guid":{"rendered":"https:\/\/masterskills.org\/blog\/21-loi-ma-mot-nha-quan-ly-xuat-sac-that-su-khong-bao-gio-mac-phai.html"},"modified":"2023-12-13T05:17:48","modified_gmt":"2023-12-13T05:17:48","slug":"21-loi-ma-mot-nha-quan-ly-xuat-sac-that-su-khong-bao-gio-mac-phai","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/21-loi-ma-mot-nha-quan-ly-xuat-sac-that-su-khong-bao-gio-mac-phai.html","title":{"rendered":"21 l\u1ed7i m\u00e0 m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd xu\u1ea5t s\u1eafc th\u1eadt s\u1ef1 kh\u00f4ng bao gi\u1edd m\u1eafc ph\u1ea3i"},"content":{"rendered":"
\n

\u00d4ng ch\u1ee7, s\u1ebfp, CEO, Manager, Leader hay tr\u01b0\u1edfng ph\u00f2ng… t\u1ea5t c\u1ea3 \u0111\u1ec1u n\u1eafm vai tr\u00f2 qu\u1ea3n l\u00fd. Tuy nhi\u00ean, kh\u00f4ng ph\u1ea3i ai c\u0169ng \u0111\u01b0\u1ee3c mang danh hi\u1ec7u “nh\u00e0 l\u00e3nh \u0111\u1ea1o”<\/em> v\u00e0 \u0111\u01b0\u1ee3c ph\u1ea7n l\u1edbn nh\u00e2n vi\u00ean trong v\u0103n ph\u00f2ng kh\u00e2m ph\u1ee5c.<\/p>\n

V\u1eady \u0111i\u1ec1u g\u00ec t\u1ea1o n\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t?<\/strong><\/p>\n

M\u1ed9t trong nh\u1eefng sai l\u1ea7m l\u1edbn nh\u1ea5t c\u1ee7a m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd \u0111\u00f3 l\u00e0 lu\u00f4n ngh\u0129 r\u1eb1ng m\u00ecnh l\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o nh\u01b0ng k\u1ef3 th\u1ef1c th\u00ec kh\u00f4ng ph\u1ea3i v\u1eady. H\u1ecd t\u1ef1 tin ho\u00e0n th\u00e0nh t\u1ed1t nhi\u1ec7m v\u1ee5, doanh s\u1ed1 cao nh\u01b0ng kh\u00f4ng nh\u1eadn ra r\u1eb1ng c\u00e1c th\u00e0nh vi\u00ean trong team \u0111ang b\u1eaft \u0111\u1ea7u tan r\u00e3, m\u1ea5t ni\u1ec1m tin v\u00e0o ch\u00ednh h\u1ecd v\u00ec nh\u1eefng l\u1eddi h\u1ee9a kh\u00f4ng bao gi\u1edd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n, \u00e1p l\u1ef1c c\u00f4ng vi\u1ec7c cao nh\u01b0ng kh\u00f4ng h\u1ec1 c\u00f3 b\u1ea5t c\u1ee9 m\u1ed9t \u0111\u00e3i ng\u1ed9 hay l\u1eddi \u0111\u1ed9ng vi\u00ean, kh\u00edch l\u1ec7 n\u00e0o. Ch\u00ednh nh\u1eefng \u0111i\u1ec1u n\u00e0y s\u1ebd khi\u1ebfn cho s\u1ef1 t\u0103ng tr\u01b0\u1edfng ban \u0111\u1ea7u \u0111\u00f3 kh\u00f4ng th\u1ec3 n\u00e0o b\u1ec1n v\u1eefng.<\/p>\n

:<\/strong><\/p>\n

\"Ngh\u1ec7<\/p>\n

Theo Bernard Marr \u2013 t\u00e1c gi\u1ea3, Keynote Speaker (Di\u1ec5n gi\u1ea3 ch\u00ednh), \u0111\u1ed3ng th\u1eddi l\u00e0 chuy\u00ean gia v\u1ec1 d\u1eef li\u1ec7u v\u00e0 kinh doanh h\u00e0ng \u0111\u1ea7u th\u00ec \u0111a ph\u1ea7n, nh\u1eefng \u00f4ng ch\u1ee7 t\u1ed3i t\u1ec7 nh\u1ea5t th\u1ebf gi\u1edbi \u0111\u1ec1u c\u00f3 r\u1ea5t nhi\u1ec1u \u0111i\u1ec3m gi\u1ed1ng nhau v\u00e0 t\u1ea5t c\u1ea3 nh\u1eefng sai l\u1ea7m ph\u1ea1m ph\u1ea3i h\u1ea7u h\u1ebft \u0111\u1ec1u n\u0103m trong s\u1ed1 21 l\u1ed7i d\u01b0\u1edbi \u0111\u00e2y. N\u1ebfu \u0111ang l\u00e0 m\u1ed9t \u00f4ng ch\u1ee7 hay m\u1ed9t Manager th\u00ec b\u1ea1n c\u0169ng n\u00ean \u0111\u1ecdc h\u1ebft danh s\u00e1ch n\u00e0y v\u1edbi m\u1ed9t t\u00e2m tr\u00ed c\u1edfi m\u1edf v\u00e0 s\u1eb5n s\u00e0ng thay \u0111\u1ed5i b\u1ea3n th\u00e2n n\u1ebfu mu\u1ed1n c\u00f3 nh\u1eefng b\u1ee9t ph\u00e1 l\u1edbn h\u01a1n trong s\u1ef1 nghi\u1ec7p.<\/p>\n

\n

1. Giao ti\u1ebfp k\u00e9m<\/strong>, kh\u00f4ng th\u1ec3 duy tr\u00ec cu\u1ed9c tr\u00f2 chuy\u1ec7n tho\u1ea3i m\u00e1i, ch\u00e2n th\u00e0nh v\u1edbi nh\u00e2n vi\u00ean v\u00e0 kh\u00f3 di\u1ec5n \u0111\u1ea1t ho\u1eb7c di\u1ec5n \u0111\u1ea1t m\u1ed9t c\u00e1ch r\u1ea5t kh\u00f3 hi\u1ec3u \u00fd ki\u1ebfn c\u1ee7a m\u00ecnh.<\/p>\n

2. Y\u00eau b\u1ea3n th\u00e2n th\u00e1i qu\u00e1.<\/strong> Lu\u00f4n \u0111\u1ec1 cao ch\u00ednh m\u00ecnh v\u00e0 coi m\u00ecnh l\u00e0 trung t\u00e2m c\u1ee7a m\u1ecdi cu\u1ed9c tr\u00f2 chuy\u1ec7n. N\u1ebfu c\u00f4ng ty l\u00e0 m\u1ed9t v\u0169 tr\u1ee5 thu nh\u1ecf th\u00ec h\u1ecd coi b\u1ea3n th\u00e2n l\u00e0 M\u1eb7t Tr\u1eddi.<\/p>\n

3. Qu\u00e1 ti\u1ec3u ti\u1ebft.<\/strong> Can thi\u1ec7p v\u00e0o t\u1ea5t c\u1ea3 c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee7a nh\u00e2n vi\u00ean, cho d\u00f9 l\u1edbn hay nh\u1ecf. H\u1ecd c\u1ea7u to\u00e0n m\u1ed9t c\u00e1ch qu\u00e1 m\u1ee9c, \u00edt khi trao quy\u1ec1n v\u00e0 kh\u00f4ng \u0111\u1ec3 cho nh\u00e2n vi\u00ean c\u00f3 c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n kh\u1ea3 n\u0103ng.<\/p>\n

4. Thi\u00ean v\u1ecb.<\/strong> D\u00e0nh s\u1ef1 quan t\u00e2m, \u0111\u00e3i ng\u1ed9 cho m\u1ed9t ho\u1eb7c m\u1ed9t s\u1ed1 nh\u00e2n vi\u00ean m\u00e0 h\u1ecd c\u1ea3m th\u1ea5y “th\u00edch”.<\/p>\n

5. Kh\u00f4ng c\u00f3 c\u00e1c k\u1ef3 v\u1ecdng r\u00f5 r\u00e0ng ho\u1eb7c hay thay \u0111\u1ed5i. <\/strong>N\u1ebfu kh\u00f4ng n\u00f3i cho nh\u00e2n vi\u00ean h\u1ecd c\u1ea7n ho\u00e0n th\u00e0nh \u0111i\u1ec1u g\u00ec v\u00e0 \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng \u0111\u1ea1t k\u1ebft qu\u1ea3 nh\u01b0 th\u1ebf n\u00e0o th\u00ec h\u1ecd s\u1ebd kh\u00f4ng bao gi\u1edd c\u00f3 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 ph\u00e1t tri\u1ec3n.<\/p>\n

6. “T\u1ea1o \u0111\u1ed9ng l\u1ef1c” b\u1eb1ng n\u1ed7i s\u1ee3 h\u00e3i.<\/strong> Lu\u00f4n \u0111\u1eb7t ra c\u00e1c m\u1ee5c ti\u00eau xa v\u1eddi khi\u1ebfn nh\u00e2n vi\u00ean “r\u00f9ng m\u00ecnh” ho\u1eb7c s\u1eed d\u1ee5ng s\u1ef1 “\u0111e d\u1ecda” \u0111\u1ec3 t\u0103ng \u00e1p l\u1ef1c ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5.<\/p>\n

7. Gi\u1eadn d\u1eef.<\/strong> Th\u1ebf hi\u1ec7n s\u1ef1 lo l\u1eafng, kh\u00f3 ch\u1ecbu v\u00e0 c\u01a1n th\u1ecbnh n\u1ed9 qu\u00e1 th\u01b0\u1eddng xuy\u00ean s\u1ebd khi\u1ebfn b\u1ea1n kh\u00f4ng th\u1ec3 n\u00e0o l\u00e0m cho nh\u00e2n vi\u00ean c\u1ea3m ph\u1ee5c \u0111\u01b0\u1ee3c. T\u1ed1t nh\u1ea5t l\u00e0 h\u00e3y h\u1ecdc c\u00e1ch ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac.<\/p>\n

8. Kh\u00f4ng th\u1ec3 ra quy\u1ebft \u0111\u1ecbnh.<\/strong> M\u1ed9t trong nh\u1eefng nhi\u1ec7m v\u1ee5 c\u1ee7a m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd l\u00e0 ph\u1ea3i \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean ho\u00e0n c\u1ea3nh, \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn c\u1ee7a ban \u0111i\u1ec1u h\u00e0nh v\u00e0 nh\u00e2n vi\u00ean. N\u1ebfu kh\u00f4ng l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y th\u00ec sao b\u1ea1n c\u00f3 th\u1ec3 v\u1eadn h\u00e0nh c\u1ea3 m\u1ed9t c\u00f4ng ty khi n\u00f3 ph\u00e1t tri\u1ec3n m\u1ea1nh h\u01a1n?<\/p>\n

9. Kh\u00f4ng c\u00f4ng nh\u1eadn s\u1ef1 n\u1ed7 l\u1ef1c c\u1ee7a ng\u01b0\u1eddi kh\u00e1c.<\/strong> Coi th\u00e0nh c\u00f4ng c\u1ee7a c\u1ea3 nh\u00f3m l\u00e0 c\u1ee7a m\u00ecnh.<\/p>\n

\"Ngh\u1ec7<\/p>\n

10. \u0110\u1ed5 l\u1ed7i th\u1ea5t b\u1ea1i cho c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m.<\/strong> \u0110i\u1ec1u n\u1ef1c c\u01b0\u1eddi c\u1ee7a m\u1ed9t v\u1ecb s\u1ebfp t\u1ed3i \u0111\u00f3 l\u00e0 khi th\u00e0nh c\u00f4ng th\u00ec nh\u1eadn l\u00e0 nh\u1edd m\u00ecnh nh\u01b0ng khi g\u1eb7p kh\u00f3 kh\u0103n l\u1ea1i coi sai l\u1ea7m l\u00e0 c\u1ee7a nh\u00e2n vi\u00ean!<\/p>\n

11. Ch\u1ec9 “qu\u1ea3n l\u00fd l\u00ean” (manage up).<\/strong> Kh\u00f4ng ng\u1eebng th\u1ec3 hi\u1ec7n b\u1ea3n th\u00e2n v\u00e0 c\u1ed1 g\u1eafng l\u00e0m h\u00e0i l\u00f2ng t\u1ea5t c\u1ea3 c\u00e1c qu\u1ea3n l\u00fd c\u1ea5p cao \u2013 nh\u1eefng ng\u01b0\u1eddi c\u00f3 vai tr\u00f2 v\u00e0 ch\u1ee9c v\u1ee5 cao h\u01a1n m\u00ecnh m\u00e0 kh\u00f4ng “qu\u1ea3n l\u00fd xu\u1ed1ng” (manage down) – quan t\u00e2m t\u1edbi th\u00e0nh vi\u00ean trong nh\u00f3m.<\/p>\n

12. Kh\u00f4ng bao gi\u1edd n\u00f3i l\u1eddi xin l\u1ed7i.<\/strong> K\u1ec3 c\u1ea3 khi m\u1eafc sai l\u1ea7m l\u1edbn trong chi\u1ebfn thu\u1eadt hay \u0111i\u1ec1u h\u00e0nh th\u00ec h\u1ecd c\u0169ng kh\u00f4ng th\u1eeba nh\u1eadn \u0111i\u1ec1u \u0111\u00f3.<\/p>\n

13. Ng\u1ea1i thay \u0111\u1ed5i.<\/strong> B\u1ea3o th\u1ee7, c\u1ed1 ch\u1ea5p v\u1edbi c\u00e1c quan \u0111i\u1ec3m l\u1ed7i th\u1eddi c\u1ee7a m\u00ecnh.<\/p>\n

14. Kh\u00f4ng th\u1ec3 truy\u1ec1n c\u1ea3m h\u1ee9ng cho nh\u00e2n vi\u00ean.<\/strong><\/p>\n

15. Tr\u1ed1n tr\u00e1nh.<\/strong> Khi c\u00f3 kh\u00f3 kh\u0103n, h\u1ecd lu\u00f4n v\u1eafng m\u1eb7t m\u1ed9t c\u00e1ch kh\u00f3 hi\u1ec3u thay v\u00ec xu\u1ea5t hi\u1ec7n, tr\u1ea5n an nh\u00e2n vi\u00ean v\u00e0 \u0111\u01b0a ra gi\u1ea3i ph\u00e1p.<\/p>\n

16. Thi\u1ebfu t\u1ea7m nh\u00ecn, \u0111\u1ecbnh h\u01b0\u1edbng.<\/strong><\/p>\n

17. Gi\u1ea3 d\u1ed1i.<\/strong> Kh\u00f4ng t\u1ea1o \u0111\u01b0\u1ee3c s\u1ef1 tin t\u01b0\u1edfng v\u00e0 khen ng\u1ee3i m\u1ed9t c\u00e1ch thi\u1ebfu ch\u00e2n th\u00e0nh.<\/p>\n

18. M\u01a1 m\u1ed9ng.<\/strong> Lu\u00f4n ngh\u0129 v\u1ec1 c\u00e1c m\u1ee5c ti\u00eau kh\u00f4ng kh\u1ea3 thi.<\/p>\n

19. Ch\u1ec9 t\u1eadp trung v\u00e0o c\u00f4ng vi\u1ec7c<\/strong>, kh\u00f4ng quan t\u00e2m v\u00e0 \u0111\u1ed3ng c\u1ea3m v\u1edbi \u0111\u1eddi s\u1ed1ng ri\u00eang c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n

20. H\u1eadn th\u00f9.<\/strong> N\u1ebfu nh\u00e2n vi\u00ean ph\u1ea3n b\u00e1c l\u1ea1i \u00fd ki\u1ebfn c\u1ee7a h\u1ecd th\u00ec h\u1ecd “th\u1ec1” r\u1eb1ng s\u1ebd b\u1eaft anh ta ph\u1ea3i tr\u1ea3 gi\u00e1.<\/p>\n

21. L\u1ee3i d\u1ee5ng<\/strong>. Lu\u00f4n mu\u1ed1n nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c h\u1ebft s\u1ee9c m\u00ecnh \u0111\u1ec3 mang l\u1ea1i k\u1ebft qu\u1ea3 h\u1ecd mu\u1ed1n nh\u01b0ng khi \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00ec l\u1ea1i ph\u1edbt l\u1edd, kh\u00f4ng th\u1eeba nh\u1eadn n\u1ed7 l\u1ef1c \u0111\u00f3 v\u00e0 t\u00ecm c\u00e1ch \u0111\u00e0o th\u1ea3i nh\u00e2n t\u00e0i v\u00ec s\u1ee3 r\u1eb1ng ch\u00ednh anh ta s\u1ebd khi\u1ebfn “chi\u1ebfc gh\u1ebf” qu\u1ea3n l\u00fd c\u1ee7a h\u1ecd b\u1ecb lung lay.<\/p>\n<\/blockquote>\n

\u00a0<\/div>\n

N\u1ebfu qu\u1ea3n l\u00fd c\u1ee7a b\u1ea1n \u0111ang m\u1eafc ph\u1ea3i v\u00e0i trong s\u1ed1 21 sai l\u1ea7m n\u00e0y v\u00e0 kh\u00f4ng c\u00f3 \u00fd \u0111\u1ecbnh thay \u0111\u1ed5i th\u00ec ch\u1eafc ch\u1eafn, c\u00f4ng ty hi\u1ec7n t\u1ea1i ch\u01b0a ph\u1ea3i l\u00e0 “b\u1ebfn \u0111\u1ed7” l\u00fd t\u01b0\u1edfng d\u00e0nh cho b\u1ea1n.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

\u00d4ng ch\u1ee7, s\u1ebfp, CEO, Manager, Leader hay tr\u01b0\u1edfng ph\u00f2ng… t\u1ea5t c\u1ea3 \u0111\u1ec1u n\u1eafm vai tr\u00f2 qu\u1ea3n l\u00fd. Tuy nhi\u00ean, kh\u00f4ng ph\u1ea3i ai c\u0169ng \u0111\u01b0\u1ee3c mang danh hi\u1ec7u “nh\u00e0 l\u00e3nh \u0111\u1ea1o”<\/em> v\u00e0 \u0111\u01b0\u1ee3c ph\u1ea7n l\u1edbn nh\u00e2n vi\u00ean trong v\u0103n ph\u00f2ng kh\u00e2m ph\u1ee5c.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[452],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/41007"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=41007"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/41007\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=41007"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=41007"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=41007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}