{"id":41166,"date":"2023-12-10T02:32:17","date_gmt":"2023-12-10T02:32:17","guid":{"rendered":"https:\/\/masterskills.org\/blog\/lam-gi-khi-nhan-vien-doi-tang-luong-qua-som.html"},"modified":"2023-12-13T04:53:46","modified_gmt":"2023-12-13T04:53:46","slug":"lam-gi-khi-nhan-vien-doi-tang-luong-qua-som","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/lam-gi-khi-nhan-vien-doi-tang-luong-qua-som.html","title":{"rendered":"L\u00e0m g\u00ec khi nh\u00e2n vi\u00ean \u0111\u00f2i t\u0103ng l\u01b0\u01a1ng qu\u00e1 s\u1edbm?"},"content":{"rendered":"
\n

M\u1ed9t nh\u00e2n vi\u00ean c\u00f3 ho\u00e0i b\u00e3o, lu\u00f4n tr\u00e0n \u0111\u1ea7y n\u0103ng l\u01b0\u1ee3ng v\u00e0 t\u1ea1o ra gi\u00e1 tr\u1ecb l\u00e0 \u0111i\u1ec1u m\u00e0 b\u1ea5t k\u1ef3 nh\u00e0 qu\u1ea3n l\u00fd n\u00e0o c\u0169ng mong mu\u1ed1n. Tuy nhi\u00ean khi b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t b\u1ea3n b\u00e1o c\u00e1o cho th\u1ea5y r\u1eb1ng ho\u00e0i b\u00e3o v\u00e0 khao kh\u00e1t c\u00e1 nh\u00e2n l\u1edbn h\u01a1n r\u1ea5t nhi\u1ec1u so v\u1edbi kh\u1ea3 n\u0103ng hay kinh nghi\u1ec7m c\u1ee7a h\u1ecd th\u00ec l\u00fac n\u00e0y, qu\u1ea3n l\u00fd c\u00e1c k\u1ef3 v\u1ecdng l\u00e0 \u0111i\u1ec1u kh\u00f4ng h\u1ec1 d\u1ec5.<\/p>\n

Li\u1ec7u b\u1ea1n c\u00f3 n\u00ean “ng\u01b0\u1ee3c \u0111\u00e3i” nh\u1eefng nh\u00e2n vi\u00ean li\u00ean t\u1ee5c \u0111\u00f2i t\u0103ng l\u01b0\u01a1ng, th\u0103ng th\u1ee9c hay b\u1ed5 sung tr\u00e1ch nhi\u1ec7m trong khi h\u1ecd ch\u01b0a s\u1eb5n s\u00e0ng v\u00e0 ch\u01b0a \u0111\u1ee7 “t\u1ea7m” \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3? C\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 gi\u00fap h\u1ecd thi\u1ebft l\u1eadp nh\u1eefng m\u1ee5c ti\u00eau th\u1ef1c t\u1ebf h\u01a1n l\u00e0 g\u00ec? V\u00e0 b\u1ea1n c\u00f3 th\u1ec3 l\u00e0m g\u00ec m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i khi\u1ebfn nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh n\u1ea3n l\u00f2ng v\u00e0 t\u1ec7 h\u01a1n n\u1eefa l\u00e0 c\u00f3 \u00fd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c?<\/p>\n

C\u00e1c chuy\u00ean gia n\u00f3i g\u00ec?<\/strong><\/p>\n

Trong vai tr\u00f2 l\u00e0 nh\u00e0 qu\u1ea3n l\u00fd, m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n l\u00e0 gi\u1eef cho Team c\u1ee7a m\u00ecnh c\u00f3 s\u1ef1 \u0103n kh\u1edbp, hi\u1ec7u qu\u1ea3, nhi\u1ec7t huy\u1ebft v\u00e0 vui v\u1ebb. N\u00f3i d\u1ec5 h\u01a1n l\u00e0m \u2013 \u0111\u1eb7c bi\u1ec7t l\u00e0 khi b\u1ea1n \u0111\u1ed1i m\u1eb7t v\u1edbi m\u1ed9t \u0111\u1ed3ng nghi\u1ec7p li\u00ean t\u1ee5c nh\u1eafm \u0111\u1ebfn c\u00e1c c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c t\u0103ng l\u01b0\u01a1ng th\u01b0\u1edfng v\u00e0 th\u0103ng ch\u1ee9c.<\/p>\n

\"Nh\u00e2n<\/p>\n

Theo Heidi Grant Halvorson – nh\u00e0 t\u00e2m l\u00fd x\u00e3 h\u1ed9i h\u1ecdc v\u00e0 l\u00e0 t\u00e1c gi\u1ea3 c\u1ee7a cu\u1ed1n “No One Understands You and What to Do About It”<\/em> (t\u1ea1m d\u1ecbch: kh\u00f4ng m\u1ed9t ai hi\u1ec3u b\u1ea1n v\u00e0 b\u1ea1n c\u1ea7n l\u00e0m g\u00ec trong t\u00ecnh hu\u1ed1ng \u0111\u00f3?) th\u00ec \u0111\u1ec3 qu\u1ea3n l\u00fd nh\u1eefng th\u00e0nh vi\u00ean “qu\u00e1 khao kh\u00e1t” nh\u01b0 v\u1eady, b\u1ea1n c\u1ea7n ph\u1ea3i c\u00f3 “m\u1ed9t chu\u1ed7i c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n tr\u1ef1c ti\u1ebfp v\u1edbi h\u1ecd v\u00e0 \u0111\u1eb7t ra th\u1eadt nhi\u1ec1u c\u00e2u h\u1ecfi”.<\/em> B\u1ea1n ph\u1ea3i l\u00e0m r\u00f5 \u0111\u01b0\u1ee3c “m\u1ee5c ti\u00eau m\u00e0 nh\u00e2n vi\u00ean \u0111\u00f3 \u0111\u00e3 t\u1ef1 thi\u1ebft l\u1eadp cho m\u00ecnh v\u00e0 t\u1ea1i sao anh ta l\u1ea1i mu\u1ed1n ch\u00fang”.<\/em> Sau \u0111\u00f3, b\u1ea1n ph\u1ea3i “v\u1ebd ra m\u1ed9t b\u1ee9c tranh v\u1ec1 nh\u1eefng \u0111i\u1ec1u c\u1ea7n x\u1ea3y ra”<\/em> tr\u01b0\u1edbc khi nh\u1eefng th\u1ee9 \u0111\u00f3 tr\u1edf th\u00e0nh hi\u1ec7n th\u1ef1c, Joseph Weintraub \u2013 gi\u00e1o s\u01b0 t\u1ea1i \u0110\u1ea1i h\u1ecdc Babson v\u00e0 \u0111\u1ed3ng t\u00e1c gi\u1ea3 c\u1ee7a cu\u1ed1n The Coaching Manager (t\u1ea1m d\u1ecbch: Nh\u00e0 qu\u1ea3n l\u00fd hu\u1ea5n luy\u1ec7n) n\u00f3i: “B\u1ea1n mu\u1ed1n ng\u01b0\u1eddi n\u00e0y c\u1ea3m th\u1ea5y r\u1eb1ng b\u1ea1n bi\u1ebft nh\u1eefng \u0111i\u1ec3m m\u1ea1nh c\u1ee7a h\u1ecd v\u00e0 mu\u1ed1n h\u1ecd th\u00e0nh c\u00f4ng”. <\/em>V\u1eady th\u00ec b\u1ea1n c\u1ea7n ph\u1ea3i:<\/p>\n

Minh b\u1ea1ch<\/h2>\n

Khi x\u00e9t \u0111\u1ebfn vi\u1ec7c thi\u1ebft l\u1eadp nh\u1eefng k\u1ef3 v\u1ecdng c\u1ee7a nh\u00e2n vi\u00ean th\u00ec “nhi\u1ec1u th\u00f4ng tin lu\u00f4n l\u00e0 \u0111i\u1ec1u t\u1ed1t”<\/em>, Halvorson n\u00f3i. B\u1ea1n n\u00ean l\u00e0m \u0111i\u1ec1u n\u00e0y th\u01b0\u1eddng xuy\u00ean: “nh\u1eefng cu\u1ed9c tr\u00f2 chuy\u1ec7n th\u1eb3ng th\u1eebng v\u1ec1 con \u0111\u01b0\u1eddng th\u0103ng ti\u1ebfn v\u00e0 qu\u00e1 tr\u00ecnh t\u0103ng l\u01b0\u01a1ng\/th\u01b0\u1edfng h\u1ee3p l\u00fd”<\/em> v\u1edbi c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m. H\u00e3y ch\u00e2n th\u00e0nh v\u1ec1 nh\u1eefng r\u00e0ng bu\u1ed9c c\u1ee7a t\u1ed5 ch\u1ee9c. Gi\u1ea3i th\u00edch cho h\u1ecd hi\u1ec3u b\u1ea1n c\u00f3 m\u1ed9t ng\u00e2n s\u00e1ch gi\u1edbi h\u1ea1n trong khi c\u00f3 qu\u00e1 nhi\u1ec1u vi\u1ec7c ph\u1ea3i gi\u1ea3i quy\u1ebft. \u0110\u1ed3ng th\u1eddi, t\u1eebng b\u01b0\u1edbc thi\u1ebft l\u1eadp nh\u1eefng cu\u1ed9c g\u1eb7p g\u1ee1 v\u1edbi c\u1ea3 nh\u00f3m v\u00e0 v\u1edbi t\u1eebng ng\u01b0\u1eddi \u0111\u1ec3 “ai c\u0169ng hi\u1ec3u r\u1eb1ng b\u1ea1n kh\u00f4ng ph\u1ea3i \u0111ang c\u1ed1 b\u00e0o ch\u1eefa; b\u1ea1n v\u1ea1ch cho t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi \u0111\u01b0\u1eddng \u0111i n\u01b0\u1edbc b\u01b0\u1edbc gi\u1ed1ng nhau” <\/em>\u0111\u1ec3 ai c\u0169ng c\u00f3 c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n.<\/p>\n

\u0110i\u1ec1u quan tr\u1ecdng \u1edf \u0111\u00e2y l\u00e0 h\u00e3y tr\u00f2 chuy\u1ec7n m\u1ed9t c\u00e1ch c\u1edfi m\u1edf v\u1ec1 con \u0111\u01b0\u1eddng s\u1ef1 nghi\u1ec7p c\u1ee7a m\u1ed7i ng\u01b0\u1eddi v\u00e0 vi\u1ec7c chia s\u1ebb cho h\u1ecd nh\u1eefng kinh nghi\u1ec7m c\u00e1 nh\u00e2n c\u1ee7a b\u1ea1n th\u1ef1c s\u1ef1 r\u1ea5t h\u1eefu \u00edch. “Kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o th\u0103ng ti\u1ebfn c\u0169ng \u0111\u1ed3ng ngh\u0129a v\u1edbi s\u1ef1 \u0111i l\u00ean theo chi\u1ec1u d\u1ecdc. \u0110\u00f4i khi n\u00f3 c\u0169ng ph\u1ea3i r\u1ebd sang ngang theo m\u1ed9t h\u01b0\u1edbng n\u00e0o \u0111\u00f3”<\/em>, Weintraub nh\u1ea5n m\u1ea1nh.<\/p>\n

C\u00f4ng nh\u1eadn (\u0111i k\u00e8m v\u1edbi s\u1ef1 b\u00e1o tr\u01b0\u1edbc)<\/h2>\n

\"Nh\u00e2n<\/p>\n

Khi m\u1ed9t nh\u00e2n vi\u00ean \u0111\u1ea7y t\u00e0i n\u0103ng h\u00e1o h\u1ee9c \u0111\u01b0\u1ee3c th\u0103ng ch\u1ee9c nh\u01b0ng th\u1ef1c s\u1ef1, b\u1ea3n th\u00e2n anh ta ch\u01b0a \u0111\u1ee7 kh\u1ea3 n\u0103ng \u0111\u1ec3 \u0111\u1ea3m nh\u1eadn nh\u1eefng nhi\u1ec7m v\u1ee5 cao h\u01a1n th\u00ec m\u1ed9t trong nh\u1eefng \u0111i\u1ec1u b\u1ea1n c\u00f3 th\u1ec3 n\u00f3i \u0111\u00f3 l\u00e0 “T\u00f4i tin t\u01b0\u1edfng b\u1ea1n”<\/em>, Weintraub n\u00f3i. “Nh\u00e2n vi\u00ean lu\u00f4n ph\u00e2n v\u00e2n kh\u00f4ng bi\u1ebft h\u1ecd s\u1ebd \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd coi tr\u1ecdng \u1edf m\u1ee9c n\u00e0o?”<\/em> v\u00e0 s\u1ef1 t\u1ef1 tin c\u1ee7a b\u1ea1n ch\u00ednh l\u00e0 \u0111i\u1ec1u c\u1ed1t l\u00f5i.<\/p>\n

Tuy nhi\u00ean “sau khi b\u1ea1n th\u1eeba nh\u1eadn nh\u1eefng \u0111\u00f3ng g\u00f3p c\u1ee7a h\u1ecd”<\/em> th\u00ec b\u1ea1n ph\u1ea3i nhanh ch\u00f3ng n\u00f3i ra \u0111i\u1ec1u kh\u00f4ng m\u1ea5y th\u00fa v\u1ecb: “T\u00f4i th\u1ea5y hi\u1ec7n t\u1ea1i b\u1ea1n v\u1eabn ch\u01b0a th\u1ef1c s\u1ef1 s\u1eb5n s\u00e0ng. V\u1ecb tr\u00ed m\u1edbi \u0111\u00f2i h\u1ecfi m\u1ed7i ng\u01b0\u1eddi ph\u1ea3i c\u00f3 nh\u1eefng k\u1ef9 n\u0103ng v\u00e0 ti\u00eau chu\u1ea9n cao h\u01a1n. Ngay b\u00e2y gi\u1edd, ch\u00fang ta c\u00f3 th\u1ec3 c\u00f9ng th\u1ea3o lu\u1eadn xem b\u1ea1n c\u1ea7n l\u00e0m g\u00ec \u0111\u1ec3 c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n nh\u00e9”.<\/em><\/p>\n

\u00a0<\/div>\n

Gi\u1ecdng \u0111i\u1ec7u v\u00e0 c\u1eed ch\u1ec9 c\u1ee7a b\u1ea1n n\u00ean t\u00edch c\u1ef1c, ngay c\u1ea3 khi b\u1ea1n nh\u1eadn th\u1ea5y \u0111\u1ed1i ph\u01b0\u01a1ng ban \u0111\u1ea7u c\u00f3 v\u1ebb th\u1ea5t v\u1ecdng v\u00e0 n\u1ea3n l\u00f2ng do b\u1ea1n kh\u00f4ng n\u00f3i v\u1edbi h\u1ecd \u0111i\u1ec1u h\u1ecd mu\u1ed1n nghe. N\u1ebfu h\u1ecd \u0111\u1ee7 nhi\u1ec7t huy\u1ebft, ph\u1ea3n \u1ee9ng c\u1ee7a b\u1ea1n s\u1ebd “ti\u1ebfp th\u00eam nhi\u00ean li\u1ec7u cho h\u1ecd \u0111\u1ec3 s\u1eb5n s\u00e0ng \u0111\u1ed1i m\u1eb7t v\u1edbi th\u1eed th\u00e1ch m\u1edbi”<\/em>, Halvorson n\u00f3i, “Th\u00f4ng \u0111i\u1ec7p b\u1ea1n mu\u1ed1n nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh hi\u1ec3u \u0111\u01b0\u1ee3c \u0111\u00f3 l\u00e0 “T\u00f4i c\u00f3 th\u1ec3 l\u00e0m \u0111i\u1ec1u \u0111\u00f3”.<\/em><\/p>\n

Hu\u1ea5n luy\u1ec7n<\/h2>\n

B\u01b0\u1edbc ti\u1ebfp theo l\u00e0 hu\u1ea5n luy\u1ec7n. H\u00e3y gi\u00fap cho nh\u00e2n vi\u00ean hi\u1ec3u \u0111\u01b0\u1ee3c ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n, k\u1ef9 n\u0103ng v\u00e0 kinh nghi\u1ec7m h\u1ecd c\u1ea7n t\u00edch l\u0169y \u0111\u01b0\u1ee3c \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u0103ng l\u01b0\u01a1ng ho\u1eb7c th\u0103ng ch\u1ee9c \u2013 v\u00e0 h\u00e3y \u0111\u1ec3 cho h\u1ecd bi\u1ebft b\u1ea1n lu\u00f4n s\u1eb5n s\u00e0ng gi\u00fap \u0111\u1ee1 h\u1ecd th\u00e0nh c\u00f4ng, Halvorson nh\u1ea5n m\u1ea1nh. “Th\u00f4ng \u0111i\u1ec7p c\u1ee7a b\u1ea1n l\u00e0, ‘N\u1ebfu b\u1ea1n mu\u1ed1n \u0111\u01b0\u1ee3c \u0111\u01b0a l\u00ean v\u1ecb tr\u00ed \u0111\u00f3 th\u00ec \u0111\u00e2y ch\u00ednh x\u00e1c l\u00e0 nh\u1eefng g\u00ec b\u1ea1n c\u1ea7n l\u00e0m”.<\/em><\/p>\n

N\u1ebfu th\u00e1i \u0111\u1ed9 d\u00e8 d\u1eb7t c\u1ee7a b\u1ea1n xu\u1ea5t ph\u00e1t t\u1eeb th\u1ef1c t\u1ebf \u0111\u1ed3ng nghi\u1ec7p d\u00e0nh \u00edt th\u1eddi gian quan t\u00e2m t\u1edbi c\u00f4ng vi\u1ec7c c\u1ee7a c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c th\u00ec h\u00e3y t\u00ecm ra c\u00e1c c\u00e1ch \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 thay \u0111\u1ed5i phong c\u00e1ch l\u00e0m vi\u1ec7c n\u00e0y. B\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ec1 ngh\u1ecb nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh tham gia c\u00e1c d\u1ef1 \u00e1n “xuy\u00ean ch\u1ee9c n\u0103ng” (cross-fucntional), t\u00ecnh nguy\u1ec7n ho\u1eb7c nh\u1eadn c\u00e1c nhi\u1ec7m v\u1ee5 ng\u1eafn h\u1ea1n t\u1ea1i b\u1ed9 ph\u1eadn kh\u00e1c ho\u1eb7c tham gia v\u00e0o c\u00e1c t\u1ed5 ch\u1ee9c t\u1ea1i c\u00f4ng ty y\u00eau c\u1ea7u s\u1ef1 t\u01b0\u01a1ng t\u00e1c v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi t\u1ea1i nh\u1eefng khu v\u1ef1c kh\u00e1c nhau trong t\u1ed5 ch\u1ee9c.<\/p>\n

\"Nh\u00e2n<\/p>\n

Halvorson \u0111\u1ec1 ngh\u1ecb “h\u00e3y \u0111\u1ec1 xu\u1ea5t nhi\u1ec1u nhi\u1ec7m v\u1ee5 kh\u00e1c nhau”<\/em> v\u00e0 cho ph\u00e9p nh\u00e2n vi\u00ean l\u1ef1a ch\u1ecdn th\u1ee9 h\u1ecd mu\u1ed1n theo \u0111u\u1ed5i. “Khi m\u1ecdi ng\u01b0\u1eddi c\u1ea3m th\u1ea5y h\u1ecd c\u00f3 l\u1ef1a ch\u1ecdn, h\u1ecd s\u1ebd l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n v\u00e0 t\u1eadp trung h\u01a1n”<\/em>, c\u00f4 gi\u1ea3i th\u00edch. H\u00e3y ch\u1eafc ch\u1eafn l\u00e0 b\u1ea1n “b\u00e1m s\u00e1t” h\u1ecd th\u01b0\u1eddng xuy\u00ean trong su\u1ed1t qu\u00e1 tr\u00ecnh hu\u1ea5n luy\u1ec7n. “X\u00e1c \u0111\u1ecbnh th\u1eddi gian c\u1ee5 th\u1ec3, m\u1ed9t th\u00e1ng ho\u1eb7c nhi\u1ec1u h\u01a1n \u0111\u1ec3 h\u1ecd bi\u1ebft r\u1eb1ng b\u1ea1n \u0111ang gi\u00fap \u0111\u1ee1 h\u1ecd m\u1ed9t c\u00e1ch nghi\u00eam t\u00fac”<\/em>, Weintraub n\u00f3i th\u00eam.<\/p>\n

Th\u1ea5u hi\u1ec3u<\/h2>\n

Trong qu\u00e1 tr\u00ecnh hu\u1ea5n luy\u1ec7n, h\u00e3y c\u1ed1 n\u1eafm b\u1eaft \u0111\u1ed9ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean g\u00ec. Theo Halvorson, “\u0110i\u1ec1u n\u00e0y th\u1ef1c s\u1ef1 r\u1ea5t c\u00f3 \u00edch cho b\u1ea1n trong vi\u1ec7c hi\u1ec3u \u0111\u01b0\u1ee3c th\u1ee9 s\u1ebd c\u00f3 t\u00e1c d\u1ee5ng kh\u00edch l\u1ec7 h\u1ecd”<\/em>. H\u00e3y s\u1eed d\u1ee5ng nh\u1eefng c\u00e2u h\u1ecfi m\u1edf, \u0111\u1ea1i lo\u1ea1i nh\u01b0 “B\u1ea1n \u0111ang t\u00ecm ki\u1ebfm \u0111i\u1ec1u g\u00ec?” Th\u1ee9 g\u00ec quan tr\u1ecdng v\u1edbi b\u1ea1n?” “N\u1ebfu hi\u1ec7n t\u1ea1i kh\u00f4ng l\u00e0m g\u00ec c\u1ea3 th\u00ec m\u1ed9t n\u0103m n\u1eefa, b\u1ea1n s\u1ebd l\u00e0 ai?”<\/em>…. C\u00e2u tr\u1ea3 l\u1eddi cho nh\u1eefng c\u00e2u h\u1ecfi n\u00e0y s\u1ebd “gi\u00fap b\u1ea1n hi\u1ec3u \u0111\u01b0\u1ee3c r\u1eb1ng b\u1ea1n c\u00f3 th\u1ec3 gi\u00fap”<\/em> nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh, c\u00f4 n\u00f3i. “N\u1ebfu nh\u00e2n vi\u00ean \u0111\u00f3 mu\u1ed1n s\u1ef1 c\u00f4ng nh\u1eadn, ch\u1ee9c danh, quy\u1ec1n t\u1ef1 tr\u1ecb hay nhi\u1ec1u quy\u1ec1n ki\u1ec3m so\u00e1t h\u01a1n th\u00ec c\u00f3 nhi\u1ec1u c\u00e1ch b\u1ea1n c\u00f3 th\u1ec3 “ban” cho h\u1ecd m\u00e0 kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i th\u0103ng ch\u1ee9ng hay t\u0103ng l\u01b0\u01a1ng th\u01b0\u1edfng”.<\/em><\/p>\n

\u00a0<\/div>\n

C\u00e2u tr\u1ea3 l\u1eddi n\u00e0y c\u0169ng s\u1ebd gi\u00fap b\u1ea1n t\u1ea1o ra “nh\u1eefng m\u1ee5c ti\u00eau c\u00f3 t\u00ednh co gi\u00e3n c\u00f3 th\u1ec3 gi\u00fap cho nh\u00e2n vi\u00ean b\u01b0\u1edbc ra kh\u1ecfi v\u00f9ng an to\u00e0n c\u1ee7a h\u1ecd”<\/em>, ch\u1eb3ng h\u1ea1n nh\u01b0 \u0111i c\u00f4ng t\u00e1c, l\u00e0m ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n cho c\u00f4ng ty \u0111\u1ec3 g\u1eb7p g\u1ee1 v\u00e0 trao \u0111\u1ed5i c\u00f4ng vi\u1ec7c v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng VIP hay qu\u1ea3n l\u00fd m\u1ed9t nh\u00f3m nh\u1ecf. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 n\u00f3i “Th\u1ef1c t\u1ebf, ph\u1ea3i m\u1ea5t m\u1ed9t kho\u1ea3ng th\u1eddi gian d\u00e0i n\u1eefa t\u1eeb b\u00e2y gi\u1edd cho \u0111\u1ebfn khi b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau. Tuy nhi\u00ean, \u0111\u00e2y s\u1ebd l\u00e0 m\u1ed9t th\u1eed th\u00e1ch kh\u00e1c \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 chu\u1ea9n b\u1ecb s\u1eb5n s\u00e0ng v\u00e0 r\u00fat ng\u1eafn th\u1eddi gian \u0111\u1ea1t \u0111\u01b0\u1ee3c n\u00f3”.<\/em><\/p>\n

Xem x\u00e9t s\u1ef1 c\u00f4ng b\u1eb1ng<\/h2>\n

\u0110\u1eebng qu\u00e1 t\u1eadp trung v\u00e0o ho\u00e0i b\u00e3o, gi\u1ecdng \u0111i\u1ec7u hay nh\u01b0\u1ee3ng b\u1ed9 tr\u01b0\u1edbc nhu c\u1ea7u c\u1ee7a h\u1ecd qu\u00e1 s\u1edbm. N\u1ebfu l\u00e0m v\u1eady, s\u1ef1 t\u00edn nhi\u1ec7m c\u1ee7a b\u1ea1n s\u1ebd b\u1ecb gi\u1ea3m s\u00fat v\u00e0 c\u00e1c th\u00e0nh vi\u00ean c\u00f2n l\u1ea1i trong nh\u00f3m c\u0169ng s\u1ebd c\u00f3 nh\u1eefng ph\u1ea3n \u1ee9ng hay suy ngh\u0129 kh\u00f4ng h\u1ec1 t\u1ed1t v\u1ec1 b\u1ea1n \u2013 \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng nh\u00e2n vi\u00ean t\u00e0i n\u0103ng nh\u01b0ng kh\u00f4ng \u0111\u00f2i h\u1ecfi t\u0103ng l\u01b0\u01a1ng hay th\u0103ng ch\u1ee9c qu\u00e1 s\u1edbm.<\/p>\n

\"Nh\u00e2n<\/p>\n

Theo Halvorson “c\u00f4ng b\u1eb1ng l\u00e0 m\u1ed9t v\u1ea5n \u0111\u1ec1 v\u00f4 c\u00f9ng l\u1edbn”. “Vi\u1ec7c gi\u00e0nh ph\u1ea7n th\u01b0\u1edfng cho m\u1ed9t ng\u01b0\u1eddi ch\u1ec9 b\u1edfi v\u00ec b\u1ea1n kh\u00f4ng th\u1ec3 l\u1ea5n \u00e1t \u0111\u01b0\u1ee3c ti\u1ebfng n\u00f3i c\u1ee7a h\u1ecd l\u00e0 \u0111i\u1ec1u kh\u00f4ng ai mu\u1ed1n. N\u1ebfu b\u1ea1n th\u0103ng ti\u1ebfn cho ai \u0111\u00f3 khi h\u1ecd ch\u01b0a s\u1eb5n s\u00e0ng th\u00ec b\u1ea1n \u0111ang l\u00e0m \u0111i\u1ec1u ch\u1eb3ng h\u1ec1 c\u00f3 l\u1ee3i cho ng\u01b0\u1eddi \u0111\u00f3 c\u0169ng nh\u01b0 ch\u1eb3ng c\u00f3 l\u1ee3i g\u00ec cho t\u1ed5 ch\u1ee9c”.<\/em><\/p>\n

Ch\u00e2n th\u00e0nh<\/h2>\n

Gi\u1eef \u0111\u01b0\u1ee3c th\u00e1i \u0111\u1ed9 b\u1ed9c tr\u1ef1c l\u00e0 \u0111i\u1ec1u kh\u00f4ng h\u1ec1 d\u1ec5. Tuy nhi\u00ean “\u0111\u01b0a ra ph\u1ea3n h\u1ed3i r\u00f5 r\u00e0ng l\u00e0 nhi\u1ec7m v\u1ee5 c\u1ee7a m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd”<\/em>, Halvorson n\u00f3i, “b\u1ea1n c\u1ea7n ph\u1ea3i n\u00f3i s\u1ef1 th\u1eadt v\u00e0 c\u00f3 chi\u1ebfn l\u01b0\u1ee3c kh\u00f4n ngoan trong vi\u1ec7c truy\u1ec1n t\u1ea3i nh\u1eefng \u0111i\u1ec1u b\u1ea1n mu\u1ed1n n\u00f3i”.<\/em><\/p>\n

Wientraub c\u0169ng \u0111\u1ed3ng quan \u0111i\u1ec3m. Khi m\u1ed9t nh\u00e2n vi\u00ean y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c th\u0103ng ch\u1ee9c “c\u00f3 nh\u1eefng \u0111i\u1ec3m y\u1ebfu c\u1ed1 h\u1eefu” ho\u1eb7c n\u1ebfu b\u1ea1n kh\u00f4ng tin r\u1eb1ng h\u1ecd s\u1ebd \u0111\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c v\u1ecb tr\u00ed \u0111\u1eb7c bi\u1ec7t \u0111\u00f3 th\u00ec h\u00e3y tr\u00e1nh \u0111\u01b0a ra nh\u1eefng l\u1eddi h\u1ee9a sai l\u1ea7m hay l\u1eddi khen ng\u1ee3i thi\u1ebfu ch\u00e2n th\u00e0nh. Thay v\u00e0o \u0111\u00f3, h\u00e3y “d\u0169ng c\u1ea3m n\u00f3i ra s\u1ef1 th\u1eadt”<\/em> v\u00e0 \u0111\u1ec1 xu\u1ea5t “m\u1ed9t b\u00e0i ki\u1ec3m tra th\u1ef1c t\u1ebf”.<\/em> H\u00e3y th\u1eb3ng th\u1eafn v\u1ec1 vi\u1ec7c nh\u00e2n vi\u00ean \u0111\u00f3 c\u00f2n thi\u1ebfu m\u1ed9t s\u1ed1 ph\u1ea9m ch\u1ea5t l\u00e3nh \u0111\u1ea1o nh\u1ea5t \u0111\u1ecbnh, ch\u1eb3ng h\u1ea1n nh\u01b0 “S\u1ef1 chuy\u1ec3n \u0111\u1ed5i c\u00f4ng vi\u1ec7c m\u00e0 b\u1ea1n \u0111ang \u0111\u1ec1 c\u1eadp \u0111\u1ebfn kh\u00f4ng ph\u1ea3i l\u00e0 th\u1ee9 t\u00f4i nh\u00ecn th\u1ea5y \u1edf b\u1ea1n. Tuy nhi\u00ean, \u0111\u00e2y ch\u00ednh l\u00e0 th\u1ee9 m\u00e0 t\u00f4i th\u1ea5y b\u1ea1n r\u1ea5t c\u00f3 ti\u1ec1m n\u0103ng v\u00e0 h\u00e3y c\u00f9ng nhau t\u00ecm c\u00e1ch \u0111\u1ec3 b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3”.<\/em><\/p>\n

Tuy nhi\u00ean, lu\u00f4n nh\u1edb r\u1eb1ng, m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 thay \u0111\u1ed5i. “B\u1ea1n kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t nh\u00e0 ti\u00ean tri c\u00f3 th\u1ec3 d\u1ef1a \u0111o\u00e1n tr\u01b0\u1edbc \u0111\u01b0\u1ee3c t\u01b0\u01a1ng lai”. <\/em>Th\u1ebf n\u00ean, \u0111\u1eebng qu\u00e1 ti\u00eau c\u1ef1c.<\/p>\n

L\u00e0m r\u00f5 c\u00e1c k\u1ef3 v\u1ecdng khi tuy\u1ec3n d\u1ee5ng<\/h2>\n

D\u0129 nhi\u00ean, c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 ki\u1ec3m so\u00e1t c\u00e1c k\u1ef3 v\u1ecdng c\u1ee7a nh\u00e2n vi\u00ean l\u00e0 l\u00e0m r\u00f5 l\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn khi b\u1eaft \u0111\u1ea7u tuy\u1ec3n h\u1ecd v\u1ec1. “B\u1ea1n c\u1ea7n ch\u1eafc ch\u1eafn r\u1eb1ng nh\u1eefng nh\u00e2n vi\u00ean m\u1edbi bi\u1ebft c\u00e1ch l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u00f3 th\u1ec3 th\u00e0nh c\u00f4ng trong t\u1ed5 ch\u1ee9c v\u00e0 c\u00f3 nh\u1eefng m\u1ee5c ti\u00eau th\u1ef1c t\u1ebf tr\u01b0\u1edbc khi tr\u1edf th\u00e0nh nh\u00e2n vi\u00ean ch\u00ednh th\u1ee9c”<\/em>, Weintraub n\u00f3i. “Kh\u00f4ng n\u00ean ng\u1ea1c nhi\u00ean. H\u00e3y th\u1ef1c s\u1ef1 ch\u1ee7 \u0111\u1ed9ng”,<\/em> Halvorson b\u1ed5 sung: “\u00cdt nh\u1ea5t l\u00e0 g\u1ee3i m\u1edf v\u1ec1 k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ty, c\u00e1c y\u00eau c\u1ea7u v\u00e0 l\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn. Nh\u1edd \u0111\u00f3, b\u1ea1n s\u1ebd tr\u00e1nh \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh. \u0110\u1eebng ch\u1edd ai \u0111\u00f3 h\u1ecfi r\u1eb1ng “T\u1ea1i sao t\u00f4i v\u1eabn ch\u01b0a \u0111\u01b0\u1ee3c th\u0103ng ti\u1ebfn?”.<\/em> H\u00e3y ch\u1ee7 \u0111\u1ed9ng \u0111\u1ec3 m\u1ed7i nh\u00e2n vi\u00ean \u0111\u1ec1u bi\u1ebft \u0111\u01b0\u1ee3c khi n\u00e0o h\u1ecd s\u1ebd c\u00f3 c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c b\u1ed5 nhi\u1ec7m vai tr\u00f2 m\u1edbi.<\/p>\n

\u00a0<\/div>\n

C\u00e1c nguy\u00ean t\u1eafc c\u1ea7n nh\u1edb:<\/h2>\n

H\u00e3y:<\/h3>\n

\u0110\u1eebng:<\/h3>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

M\u1ed9t nh\u00e2n vi\u00ean c\u00f3 ho\u00e0i b\u00e3o, lu\u00f4n tr\u00e0n \u0111\u1ea7y n\u0103ng l\u01b0\u1ee3ng v\u00e0 t\u1ea1o ra gi\u00e1 tr\u1ecb l\u00e0 \u0111i\u1ec1u m\u00e0 b\u1ea5t k\u1ef3 nh\u00e0 qu\u1ea3n l\u00fd n\u00e0o c\u0169ng mong mu\u1ed1n. Tuy nhi\u00ean khi b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t b\u1ea3n b\u00e1o c\u00e1o cho th\u1ea5y r\u1eb1ng ho\u00e0i b\u00e3o v\u00e0 khao kh\u00e1t c\u00e1 nh\u00e2n l\u1edbn h\u01a1n r\u1ea5t nhi\u1ec1u so v\u1edbi kh\u1ea3 n\u0103ng hay kinh nghi\u1ec7m c\u1ee7a h\u1ecd th\u00ec l\u00fac n\u00e0y, qu\u1ea3n l\u00fd c\u00e1c k\u1ef3 v\u1ecdng l\u00e0 \u0111i\u1ec1u kh\u00f4ng h\u1ec1 d\u1ec5.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[452],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/41166"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=41166"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/41166\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=41166"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=41166"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=41166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}