{"id":41366,"date":"2023-12-10T02:40:52","date_gmt":"2023-12-10T02:40:52","guid":{"rendered":"https:\/\/masterskills.org\/blog\/hay-tro-thanh-nguoi-tot-truoc-khi-muon-tro-thanh-nguoi-kinh-doanh-gioi.html"},"modified":"2023-12-13T04:25:51","modified_gmt":"2023-12-13T04:25:51","slug":"hay-tro-thanh-nguoi-tot-truoc-khi-muon-tro-thanh-nguoi-kinh-doanh-gioi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/hay-tro-thanh-nguoi-tot-truoc-khi-muon-tro-thanh-nguoi-kinh-doanh-gioi.html","title":{"rendered":"H\u00e3y tr\u1edf th\u00e0nh ng\u01b0\u1eddi t\u1ed1t tr\u01b0\u1edbc khi mu\u1ed1n tr\u1edf th\u00e0nh ng\u01b0\u1eddi kinh doanh gi\u1ecfi"},"content":{"rendered":"
\n

T\u1ea5t c\u1ea3 nh\u1eefng ng\u01b0\u1eddi m\u1edf c\u00f4ng ty ri\u00eang \u0111\u1ec1u c\u00f3 m\u1ee5c ti\u00eau th\u00fac \u0111\u1ea9y ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a m\u00ecnh c\u00e0ng ng\u00e0y c\u00e0ng ph\u00e1t tri\u1ec3n. Mu\u1ed1n ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n, h\u1ecd bu\u1ed9c ph\u1ea3i t\u00ecm ki\u1ebfm c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u1ec3 c\u1ea3i thi\u1ec7n doanh s\u1ed1 b\u00e1n h\u00e0ng, c\u1ea3i ti\u1ebfn s\u1ea3n ph\u1ea9m v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng t\u1ed1t h\u01a1n v\u00e0 n\u1ed7 l\u1ef1c mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m t\u1ed1t h\u01a1n cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng. Tuy nhi\u00ean, n\u1ebfu ch\u1ecdn m\u1ed9t y\u1ebfu t\u1ed1 gi\u00fap \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3 c\u00e1c m\u1ee5c ti\u00eau tr\u00ean th\u00ec theo b\u1ea1n, y\u1ebfu t\u1ed1 \u0111\u00f3 l\u00e0 g\u00ec?<\/p>\n

Chia s\u1ebb tr\u00ean trang Entrepreneur<\/strong>, t\u00e1c gi\u1ea3 Tyler Leslie<\/strong> \u0111\u00e3 nh\u1ea5n m\u1ea1nh r\u1eb1ng n\u1ebfu mu\u1ed1n tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi kinh doanh t\u1ed1t h\u01a1n, m\u1ed9t doanh nh\u00e2n gi\u1ecfi hay n\u00f3i c\u00e1ch kh\u00e1c l\u00e0 c\u00f3 s\u1ef1 nghi\u1ec7p kinh doanh \u0111i l\u00ean th\u00ec tr\u01b0\u1edbc h\u1ebft, b\u1ea1n ph\u1ea3i tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi t\u1ed1t h\u01a1n \u0111\u00e3.<\/strong> Khi b\u1ea1n l\u00e0 ng\u01b0\u1eddi m\u00e0 kh\u00e1ch h\u00e0ng mu\u1ed1n mua s\u1ea3n ph\u1ea9m th\u00ec h\u1ecd s\u1ebd tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng trung th\u00e0nh c\u1ee7a b\u1ea1n. H\u00e3y \u0111\u1eb7t b\u1ea3n th\u00e2n v\u00e0o v\u1ecb tr\u00ed c\u1ee7a ng\u01b0\u1eddi mua, xem th\u1eed h\u1ecd c\u1ea7n g\u00ec, mu\u1ed1n mua g\u00ec, mu\u1ed1n \u0111\u01b0\u1ee3c \u0111\u1ed1i x\u1eed nh\u01b0 th\u1ebf n\u00e0o?… N\u1ebfu kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi quan \u0111i\u1ec3m n\u00e0y th\u00ec c\u00f3 l\u1ebd b\u1ea1n c\u1ea7n x\u00e1c \u0111\u1ecbnh l\u1ea1i ki\u1ec3u ng\u01b0\u1eddi kinh doanh b\u1ea1n mu\u1ed1n tr\u1edf th\u00e0nh v\u00e0 li\u1ec7u b\u1ea1n mu\u1ed1n s\u1ef1 nghi\u1ec7p c\u1ee7a m\u00ecnh ti\u1ebfn v\u1ec1 ph\u00eda tr\u01b0\u1edbc bao xa.<\/p>\n

V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi t\u1ed1t h\u01a1n trong kinh doanh?<\/p>\n

\"Doanh<\/p>\n

1. H\u1ecdc c\u00e1ch quan t\u00e2m th\u1ef1c s\u1ef1 t\u1edbi m\u1ecdi ng\u01b0\u1eddi<\/h2>\n

\u0110i\u1ec1u \u0111\u00e1ng ti\u1ebfc l\u00e0 kh\u00f4ng nhi\u1ec1u ng\u01b0\u1eddi kinh doanh th\u1ec3 hi\u1ec7n \u00fd mu\u1ed1n quan t\u00e2m th\u1ef1c s\u1ef1 c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng. \u0110\u00e2y ho\u00e0n to\u00e0n l\u00e0 suy ngh\u0129 sai l\u1ea7m v\u00e0 sau c\u00f9ng, ch\u00ednh n\u00f3 s\u1ebd h\u1ee7y ho\u1ea1i s\u1ef1 nghi\u1ec7p kinh doanh c\u1ee7a b\u1ea1n. Do v\u1eady, ngay t\u1eeb b\u00e2y gi\u1edd, h\u00e3y h\u1ecdc c\u00e1ch quan t\u00e2m nhi\u1ec1u h\u01a1n t\u1edbi kh\u00e1ch h\u00e0ng n\u00f3i ri\u00eang v\u00e0 t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi n\u00f3i chung.<\/p>\n

Th\u1ec3 hi\u1ec7n s\u1ef1 \u0111\u1ed3ng c\u1ea3m v\u00e0 ch\u1ee9ng minh cho kh\u00e1ch h\u00e0ng th\u1ea5y r\u1eb1ng b\u1ea1n kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t doanh nh\u00e2n ch\u1ec9 quan t\u00e2m t\u1edbi ti\u1ec1n b\u1ea1c. Ng\u01b0\u1ee3c l\u1ea1i, b\u1ea1n l\u00e0 m\u1ed9t \u00f4ng ch\u1ee7 bi\u1ebft l\u1eafng nghe \u0111i\u1ec1u ng\u01b0\u1eddi kh\u00e1c n\u00f3i, ghi nh\u1eadn ph\u1ea3n h\u1ed3i v\u00e0 th\u1ea5u hi\u1ec3u v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd. \u0110\u1ed3ng th\u1eddi, sau khi \u0111\u00e3 n\u1eafm \u0111\u01b0\u1ee3c \u00fd mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng, b\u1ea1n c\u0169ng s\u1ebd h\u00e0nh \u0111\u1ed9ng \u0111\u1ec3 \u0111\u00e1p \u1ee9ng c\u00e1c nhu c\u1ea7u \u0111\u00f3 m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t.<\/p>\n

Trong kinh doanh, vi\u1ec7c t\u1ea1o \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1eefng ch\u1eafc v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i gi\u00fap b\u1ea1n v\u01b0\u1ee3t qua \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u tr\u1edf ng\u1ea1i.<\/p>\n

2. C\u01b0 x\u1eed l\u1ecbch s\u1ef1 trong t\u1ea5t c\u1ea3 c\u00e1c m\u1ed1i quan h\u1ec7<\/h2>\n

\u0110i\u1ec1u khi\u1ebfn t\u00f4i b\u1ea5t ng\u1edd l\u00e0 r\u1ea5t nhi\u1ec1u \u00f4ng ch\u1ee7 c\u00f3 c\u00e1ch c\u01b0 x\u1eed v\u1edbi \u0111\u1ed1i t\u00e1c, nh\u00e2n vi\u00ean, gia \u0111\u00ecnh, b\u1ea1n b\u00e8 ho\u00e0n to\u00e0n kh\u00e1c v\u1edbi l\u00fac h\u1ecd tr\u00f2 chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng. Ch\u1eafc ch\u1eafn l\u00e0 b\u1ea1n \u0111\u00e3 t\u1eebng th\u1ea5y m\u1ed9t doanh nh\u00e2n n\u00f3i chuy\u1ec7n th\u00e2n m\u1eadt, nhi\u1ec7t t\u00ecnh v\u1edbi “kh\u00e1ch VIP” nh\u01b0ng v\u1edbi nh\u1eefng ng\u01b0\u1eddi l\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh th\u00ec t\u1ecf ra r\u1ea5t kh\u00f3 ch\u1ecbu, th\u1eadm ch\u00ed l\u00e0 c\u00f3 ch\u00fat th\u00f4 l\u1ed7.<\/p>\n

\"Doanh<\/p>\n

B\u1ea1n c\u00f3 bi\u1ebft nh\u1eefng l\u00fac nh\u01b0 v\u1eady l\u00e0 ch\u00ednh b\u1ea1n \u0111\u00e3 t\u1ef1 \u0111\u00e1nh m\u1ea5t bao nhi\u00eau kh\u00e1ch h\u00e0ng c\u00f3 ti\u1ec1m n\u0103ng tr\u1edf th\u00e0nh ng\u01b0\u1eddi mua trung th\u00e0nh? T\u00f4i c\u00f3 th\u1ec3 h\u1ee9a v\u1edbi b\u1ea1n r\u1eb1ng n\u1ebfu ti\u1ebfp t\u1ee5c duy tr\u00ec s\u1ef1 ph\u00e2n bi\u1ec7t \u0111\u1ed1i x\u1eed th\u00ec s\u1ef1 nghi\u1ec7p kinh doanh c\u1ee7a b\u1ea1n s\u1ebd ch\u1eb3ng \u0111i \u0111\u1ebfn \u0111\u00e2u c\u1ea3. Th\u1ebf n\u00ean, t\u1ea1i sao l\u1ea1i kh\u00f4ng c\u01b0 x\u1eed nh\u01b0 m\u1ed9t con ng\u01b0\u1eddi l\u1ecbch thi\u1ec7p c\u1ea3 trong v\u00e0 ngo\u00e0i v\u0103n ph\u00f2ng, v\u1edbi t\u1ea5t c\u1ea3 nh\u1eefng ng\u01b0\u1eddi b\u1ea1n g\u1eb7p, b\u1ea5t k\u1ec3 \u0111\u00f3 l\u00e0 kh\u00e1ch h\u00e0ng trung th\u00e0nh hay ng\u01b0\u1eddi ch\u01b0a m\u1ed9t l\u1ea7n s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n?<\/p>\n

\u00a0<\/div>\n

Duy tr\u00ec m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi nh\u00e2n vi\u00ean, gia \u0111\u00ecnh, b\u1ea1n b\u00e8 v\u00ec h\u1ecd l\u00e0 nh\u1eefng ng\u01b0\u1eddi ti\u00eau d\u00f9ng quan tr\u1ecdng nh\u1ea5t v\u00e0 \u0111\u00e2y c\u0169ng ch\u00ednh l\u00e0 n\u1ec1n t\u1ea3ng “l\u00f4i k\u00e9o” th\u00eam nhi\u1ec1u kh\u00e1ch h\u00e0ng m\u1edbi. N\u1ebfu \u0111\u1ed1i x\u1eed t\u1ec7 ngay c\u1ea3 v\u1edbi ng\u01b0\u1eddi th\u00e2n th\u00ec ng\u01b0\u1eddi ngo\u00e0i cu\u1ed9c ch\u1eb3ng c\u00f3 l\u00fd do g\u00ec \u0111\u1ec3 \u0111\u1eb7t ni\u1ec1m tin v\u00e0o b\u1ea1n c\u1ea3.<\/p>\n

3. \u0110\u00e1ng tin c\u1eady<\/h2>\n

\"Doanh<\/p>\n

\u0110\u00e1ng tin c\u1eady l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t trong kinh doanh. Khi khi\u1ebfn ng\u01b0\u1eddi kh\u00e1c m\u1ea5t l\u00f2ng tin th\u00ec b\u1ea1n ch\u1eb3ng th\u1ec3 n\u00e0o t\u00ecm \u0111\u01b0\u1ee3c nh\u1eefng ng\u01b0\u1eddi b\u1ea1n t\u1ed1t, nh\u00e2n vi\u00ean gi\u1ecfi, ch\u1ee9 ch\u01b0a n\u00f3i \u0111\u1ebfn kh\u00e1ch h\u00e0ng trung th\u00e0nh.<\/p>\n

\u0110\u00e1ng tin c\u1eady kh\u00f4ng ch\u1ec9 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 m\u00e0 \u0111\u00f3 c\u00f2n \u1edf con ng\u01b0\u1eddi b\u1ea1n, c\u1ea3 trong l\u1eddi n\u00f3i l\u1eabn h\u00e0nh \u0111\u1ed9ng. Tr\u1edf th\u00e0nh m\u1ed9t \u00f4ng ch\u1ee7 c\u00f3 \u0111\u01b0\u1ee3c l\u00f2ng tin c\u1ee7a nh\u00e2n vi\u00ean, kh\u00e1ch h\u00e0ng kh\u00f4ng y\u00eau c\u1ea7u b\u1ea1n ph\u1ea3i b\u1ecf ra b\u1ea5t c\u1ee9 \u0111i\u1ec1u g\u00ec, ng\u01b0\u1ee3c l\u1ea1i, c\u00f2n mang \u0111\u1ebfn cho b\u1ea1n r\u1ea5t nhi\u1ec1u l\u1ee3i \u00edch. B\u1edfi v\u00ec sau c\u00f9ng, kh\u00e1ch h\u00e0ng m\u1edbi l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 t\u1ed3n t\u1ea1i c\u1ee7a m\u1ed9t doanh nghi\u1ec7p.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

T\u1ea5t c\u1ea3 nh\u1eefng ng\u01b0\u1eddi m\u1edf c\u00f4ng ty ri\u00eang \u0111\u1ec1u c\u00f3 m\u1ee5c ti\u00eau th\u00fac \u0111\u1ea9y ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a m\u00ecnh c\u00e0ng ng\u00e0y c\u00e0ng ph\u00e1t tri\u1ec3n. Mu\u1ed1n ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n, h\u1ecd bu\u1ed9c ph\u1ea3i t\u00ecm ki\u1ebfm c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u1ec3 c\u1ea3i thi\u1ec7n doanh s\u1ed1 b\u00e1n h\u00e0ng, c\u1ea3i ti\u1ebfn s\u1ea3n ph\u1ea9m v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng t\u1ed1t h\u01a1n v\u00e0 n\u1ed7 l\u1ef1c mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m t\u1ed1t h\u01a1n cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng. Tuy nhi\u00ean, n\u1ebfu ch\u1ecdn m\u1ed9t y\u1ebfu t\u1ed1 gi\u00fap \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3 c\u00e1c m\u1ee5c ti\u00eau tr\u00ean th\u00ec theo b\u1ea1n, y\u1ebfu t\u1ed1 \u0111\u00f3 l\u00e0 g\u00ec?<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[452],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/41366"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=41366"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/41366\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=41366"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=41366"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=41366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}