{"id":4256,"date":"2023-11-29T12:42:37","date_gmt":"2023-11-29T12:42:37","guid":{"rendered":"http:\/\/masterskills.org\/blog\/?p=4256"},"modified":"2023-11-29T06:15:06","modified_gmt":"2023-11-29T06:15:06","slug":"6-diem-khac-biet-giua-leader-va-boss","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/6-diem-khac-biet-giua-leader-va-boss.html","title":{"rendered":"6 \u0110I\u1ec2M KH\u00c1C BI\u1ec6T GI\u1eeeA \u201cLEADER\u201d V\u00c0 \u201cBOSS\u201d"},"content":{"rendered":"

BOSS L\u00c0 G\u00cc?<\/strong><\/h2>\n

Boss l\u00e0 m\u1ed9t t\u1eeb c\u00f3 xu h\u01b0\u1edbng t\u1ea1o ra ph\u1ea3n \u1ee9ng ti\u00eau c\u1ef1c. Khi ch\u00fang ta mi\u00eau t\u1ea3 m\u1ed9t ai \u0111\u00f3 l\u00e0 ‘boss’, ch\u00fang ta th\u01b0\u1eddng ng\u1ee5 \u00fd r\u1eb1ng ng\u01b0\u1eddi \u0111\u00f3 \u0111ang h\u00e0nh x\u1eed c\u1ef1c k\u1ef3 kh\u00f4ng m\u1ea5y t\u00edch c\u1ef1c. M\u1eb7c d\u00f9 ch\u00fang ta c\u00f3 th\u1ec3 coi ‘Boss’ l\u00e0 m\u1ed9t t\u1eeb mang ngh\u0129a ti\u00eau c\u1ef1c, nh\u01b0ng \u0111\u1ecbnh ngh\u0129a th\u1ef1c s\u1ef1 c\u1ee7a t\u1eeb \u0111\u00f3 l\u00e0 g\u00ec? T\u1eeb \u0111i\u1ec3n Oxford \u0111\u1ecbnh ngh\u0129a boss l\u00e0 “ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 nhi\u1ec1u nh\u00e2n c\u00f4ng hay m\u1ed9t t\u1ed5 ch\u1ee9c n\u00e0o \u0111\u00f3”.<\/p>\n

Do \u0111\u00f3, boss l\u00e0 m\u1ed9t ch\u1ee9c danh c\u1ee5 th\u1ec3 v\u00e0 ng\u01b0\u1eddi \u0111\u00f3 s\u1ebd gi\u1eef v\u1ecb tr\u00ed cao h\u01a1n nh\u1eefng ng\u01b0\u1eddi m\u00e0 h\u1ecd qu\u1ea3n l\u00fd\/\u0111\u1ea3m nhi\u1ec7m trong t\u1ed5 ch\u1ee9c. Theo c\u00e1ch \u0111\u00f3, boss \u0111\u1ec1 c\u1eadp \u0111\u1ebfn m\u1ed9t v\u1ecb tr\u00ed quy\u1ec1n l\u1ef1c c\u1ee5 th\u1ec3 v\u00e0 d\u00f9 b\u1ea1n c\u00f3 th\u00edch hay kh\u00f4ng, v\u1edbi vai tr\u00f2 n\u00e0y, boss s\u1ebd c\u00f3 quy\u1ec1n l\u1ef1c cao h\u01a1n c\u1ea5p d\u01b0\u1edbi c\u1ee7a m\u00ecnh.<\/p>\n

T\u1eeb n\u00e0y c\u0169ng \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a nh\u01b0 m\u1ed9t \u0111\u1ed9ng t\u1eeb: ‘to boss’, v\u00e0 n\u00f3 c\u00f3 th\u1ec3 gi\u00fap ch\u00fang ta x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng h\u01a1n s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa boss v\u00e0 leader. Theo t\u1eeb \u0111i\u1ec3n Oxford, \u0111\u1ed9ng t\u1eeb \u201cto boss\u201d \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 h\u00e0nh \u0111\u1ed9ng \u0111\u1ec3 “ch\u1ec9 huy\/\u0111i\u1ec1u khi\u1ec3n ai \u0111\u00f3 m\u1ed9t c\u00e1ch \u0111\u1ed9c \u0111o\u00e1n”. M\u1ed9t boss, th\u00f4ng qua v\u1ecb tr\u00ed quy\u1ec1n l\u1ef1c c\u1ee7a m\u00ecnh, n\u00f3i v\u1edbi c\u1ea5p d\u01b0\u1edbi nh\u1eefng g\u00ec c\u1ea7n l\u00e0m v\u00e0 mong mu\u1ed1n c\u00e1c c\u1ea5p d\u01b0\u1edbi l\u00e0m theo. Boss ra l\u1ec7nh v\u00e0 gi\u00e1m s\u00e1t m\u1ecdi ng\u01b0\u1eddi, \u0111\u1ea3m b\u1ea3o r\u1eb1ng nh\u1eefng ng\u01b0\u1eddi \u0111\u00f3 s\u1ebd l\u00e0m c\u00f4ng vi\u1ec7c theo y\u00eau c\u1ea7u.<\/p>\n

T\u1eeb n\u00e0y \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a b\u1edfi s\u1ef1 r\u00f5 r\u00e0ng v\u00e0 quy\u1ec1n l\u1ef1c. Boss l\u00e0 m\u1ed9t v\u1ecb tr\u00ed \u0111\u00f2i h\u1ecfi kh\u1ea3 n\u0103ng ph\u1ea3i \u0111\u01b0a ra h\u01b0\u1edbng d\u1eabn v\u00e0 quy tr\u00ecnh, \u0111\u1ea3m b\u1ea3o m\u1ecdi ng\u01b0\u1eddi l\u00e0m nh\u1eefng \u0111i\u1ec1u m\u00e0 boss ra l\u1ec7nh cho h\u1ecd. C\u00e1c boss kh\u00f4ng y\u00eau c\u1ea7u hay th\u00edch th\u00fa v\u1edbi nh\u1eefng h\u00e0nh \u0111\u1ed9ng ch\u1eafc ch\u1eafn, h\u1ecd k\u1ef3 v\u1ecdng v\u00e0 h\u1ecd n\u00f3i nh\u1eefng g\u00ec c\u1ea7n ph\u1ea3i l\u00e0m. N\u1ebfu ngh\u0129 \u0111\u01a1n gi\u1ea3n, th\u00ec vai tr\u00f2 c\u1ee7a boss c\u01a1 b\u1ea3n l\u00e0 gi\u00e1m s\u00e1t. Boss \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u ph\u1ea3i n\u00f3i v\u1edbi c\u1ea5p d\u01b0\u1edbi nh\u1eefng g\u00ec c\u1ea7n thi\u1ebft v\u00e0 ph\u1ea3i \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c nhu c\u1ea7u \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7.<\/p>\n

\u0110\u1ecaNH NGH\u0128A V\u1ec0 LEADER<\/strong><\/h2>\n

M\u1eb7t kh\u00e1c, leader l\u1ea1i l\u00e0 m\u1ed9t t\u1eeb nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n \u1ee9ng t\u00edch c\u1ef1c t\u1eeb ng\u01b0\u1eddi kh\u00e1c. Ch\u00fang ta th\u01b0\u1eddng n\u00f3i nh\u1eefng \u0111i\u1ec1u nh\u01b0 “anh \u1ea5y \u0111\u01b0\u1ee3c sinh ra \u0111\u1ec3 l\u00e0m leader” ho\u1eb7c “c\u00f4 \u1ea5y l\u00e0 m\u1ed9t leader v\u0129 \u0111\u1ea1i v\u00e0 th\u00e0nh c\u00f4ng”. S\u1ef1 k\u1ebft h\u1ee3p v\u1edbi t\u1eeb n\u00e0y c\u00f3 t\u00ednh t\u00edch c\u1ef1c h\u01a1n v\u00e0 t\u1eeb n\u00e0y th\u01b0\u1eddng \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 ch\u00fang ta n\u00f3i v\u1ec1 nh\u1eefng ng\u01b0\u1eddi m\u00e0 ta t\u00f4n k\u00ednh ho\u1eb7c ng\u01b0\u1ee1ng m\u1ed9.<\/p>\n

T\u1eeb \u0111i\u1ec3n Oxford \u0111\u1ecbnh ngh\u0129a danh t\u1eeb leader l\u00e0 “m\u1ed9t ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o ho\u1eb7c \u0111i\u1ec1u khi\u1ec3n m\u1ed9t nh\u00f3m, t\u1ed5 ch\u1ee9c, ho\u1eb7c m\u1ed9t qu\u1ed1c gia”. So v\u1edbi boss th\u00ec kh\u00f4ng th\u1ea5y r\u00f5 s\u1ef1 kh\u00e1c bi\u1ec7t. R\u1ed1t cu\u1ed9c, leader c\u0169ng c\u00f3 vai tr\u00f2 ch\u1ec9 huy v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng truy\u1ec1n \u0111\u1ea1t v\u1edbi ng\u01b0\u1eddi kh\u00e1c c\u00f4ng vi\u1ec7c h\u1ecd ph\u1ea3i l\u00e0m. Nh\u01b0ng khi b\u1ea1n \u0111\u1ecbnh ngh\u0129a \u0111\u1ed9ng t\u1eeb \u201clead\u201d, b\u1ea1n c\u00f3 th\u1ec3 th\u1ea5y s\u1ef1 kh\u00e1c bi\u1ec7t tinh t\u1ebf. \u0110\u1ed9ng t\u1eeb “lead” \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 m\u1ed9t h\u00e0nh \u0111\u1ed9ng \u0111\u1ec3 “h\u01b0\u1edbng d\u1eabn\/ch\u1ec9 h\u01b0\u1edbng cho ai \u0111\u00f3 con \u0111\u01b0\u1eddng \u0111\u1ebfn \u0111\u00edch b\u1eb1ng c\u00e1ch ti\u00ean phong ho\u1eb7c \u0111i b\u00ean c\u1ea1nh h\u1ecd”. Kh\u00f4ng gi\u1ed1ng nh\u01b0 boss, m\u1ed9t leader c\u00f2n l\u00e0 ng\u01b0\u1eddi t\u01b0 v\u1ea5n cho c\u1ea5p d\u01b0\u1edbi v\u00e0 h\u1ecd kh\u00f4ng ph\u1ea3i l\u00e0 nh\u1eefng ng\u01b0\u1eddi ch\u1ec9 bi\u1ebft qu\u00e1t m\u1eafng, th\u1ef1c t\u1ebf, h\u1ecd th\u1ef1c hi\u1ec7n lu\u00f4n nh\u1eefng h\u00e0nh \u0111\u1ed9ng m\u00e0 h\u1ecd \u0111ang ch\u1edd \u0111\u1ee3i ng\u01b0\u1eddi kh\u00e1c l\u00e0m.<\/p>\n

M\u1ed9t leader kh\u00f4ng ch\u1ec9 l\u00e0 ng\u01b0\u1eddi ch\u1ec9 th\u1ecb v\u00e0 s\u1eed d\u1ee5ng quy\u1ec1n l\u1ef1c \u1edf v\u1ecb tr\u00ed c\u1ee7a m\u00ecnh. Ng\u01b0\u1eddi \u0111\u00f3 s\u1ebd h\u01b0\u1edbng d\u1eabn v\u00e0 h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u. Leader s\u1ebd truy\u1ec1n t\u1ea3i, ch\u1ec9 \u0111\u1ea1o v\u00e0 tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n trong h\u00e0nh tr\u00ecnh \u0111\u1ebfn \u0111\u00edch. D\u00f9 m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng v\u1eabn l\u00e0 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c, nh\u01b0ng leader kh\u00f4ng ch\u1ec9 quan t\u00e2m \u0111\u1ebfn k\u1ebft qu\u1ea3, m\u00e0 c\u00f2n quan t\u00e2m \u0111\u1ebfn qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n.<\/p>\n

V\u00ec v\u1eady, so v\u1edbi b\u1ea3n ch\u1ea5t c\u1ee7a c\u00f4ng vi\u1ec7c c\u1ee7a boss, m\u1ed9t leader kh\u00f4ng ph\u1ea3i l\u00e0 ng\u01b0\u1eddi ch\u1ec9 \u1edf \u0111\u00f3 \u0111\u1ec3 n\u00f3i nh\u1eefng g\u00ec c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n. M\u1ed9t leader ph\u1ea3i hi\u1ec3u \u0111\u01b0\u1ee3c nh\u1eefng nhi\u1ec7m v\u1ee5 tr\u01b0\u1edbc m\u1eaft v\u00e0 h\u01b0\u1edbng d\u1eabn nh\u00e2n vi\u00ean trong su\u1ed1t nhi\u1ec7m v\u1ee5. Theo c\u00e1ch \u0111\u00f3, vai tr\u00f2 c\u1ee7a m\u1ed9t leader mang t\u00ednh th\u00fac \u0111\u1ea9y h\u01a1n l\u00e0 gi\u00e1m s\u00e1t \u0111\u01a1n thu\u1ea7n. B\u1eb1ng s\u1ef1 s\u1ef1 h\u01b0\u1edbng d\u1eabn v\u00e0 h\u1ed7 tr\u1ee3, leader tr\u1edf th\u00e0nh n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc gi\u00fap cho c\u1ea5p d\u01b0\u1edbi kh\u00f4ng ng\u1eebng ti\u1ebfn b\u1ed9.<\/p>\n

\u0110I\u1ec2M KH\u00c1C BI\u1ec6T GI\u1eeeA BOSS V\u00c0 LEADER L\u00c0 G\u00cc?<\/strong><\/h2>\n

B\u1eb1ng c\u00e1ch nghi\u00ean c\u1ee9u \u0111\u1ecbnh ngh\u0129a tr\u00ean, b\u1ea1n \u0111\u00e3 c\u00f3 th\u1ec3 nh\u1eadn ra ph\u1ea7n n\u00e0o s\u1ef1 ph\u1ee9c t\u1ea1p khi so s\u00e1nh hai kh\u00e1i ni\u1ec7m. Tho\u00e1ng qua, hai t\u1eeb c\u00f3 v\u1ebb kh\u00e1 gi\u1ed1ng nhau v\u00e0 c\u00f3 th\u1ec3 ho\u00e1n \u0111\u1ed5i v\u1ecb tr\u00ed cho nhau, nh\u01b0ng khi ph\u00e2n t\u00edch s\u00e2u h\u01a1n th\u00ec l\u1ea1i l\u00e0m n\u1ed5i b\u1eadt s\u1ef1 kh\u00e1c bi\u1ec7t trong \u00fd ngh\u0129a cho c\u1ea3 hai vai tr\u00f2.<\/p>\n

V\u1eady, c\u00e1c kh\u00eda c\u1ea1nh ch\u1ee7 y\u1ebfu \u0111\u1ec3 ph\u00e2n bi\u1ec7t boss v\u1edbi leader l\u00e0 g\u00ec? S\u1ef1 kh\u00e1c bi\u1ec7t ch\u00ednh gi\u1eefa hai \u0111\u1ecbnh ngh\u0129a c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ph\u00e2n chia theo 6 kh\u00eda c\u1ea1nh, bao g\u1ed3m: tr\u1ecdng t\u00e2m, \u0111\u1ed9ng l\u1ef1c, c\u00e1ch ti\u1ebfp c\u1eadn c\u00f4ng vi\u1ec7c v\u00e0 m\u1ee5c ti\u00eau, ngu\u1ed3n g\u1ed1c c\u1ee7a quy\u1ec1n l\u1ef1c, phong c\u00e1ch giao ti\u1ebfp v\u00e0 ph\u00e2n c\u00f4ng v\u00e0 tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh c\u1ee7a h\u1ecd.<\/p>\n

S\u1ef0 KH\u00c1C BI\u1ec6T #1: TR\u1eccNG T\u00c2M<\/strong><\/h3>\n

Khi n\u00f3i \u0111\u1ebfn m\u1ed9t t\u1ed5 ch\u1ee9c, s\u1ef1 quan t\u00e2m h\u00e0ng \u0111\u1ea7u ch\u00ednh l\u00e0 tr\u1ecdng t\u00e2m c\u1ee7a t\u1ed5 ch\u1ee9c. \u0110\u00f3 l\u00e0 g\u00ec v\u00e0 t\u1ea1i sao l\u1ea1i th\u1ebf? Tr\u1ecdng t\u00e2m c\u01a1 b\u1ea3n l\u00e0 nh\u1eefng g\u00ec th\u00fac \u0111\u1ea9y m\u1ed9t t\u1ed5 ch\u1ee9c, nh\u01b0ng c\u0169ng th\u00fac \u0111\u1ea9y c\u00e1 nh\u00e2n \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u. Tr\u1ecdng t\u00e2m \u0111\u01b0a ra \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 quy\u1ebft \u0111\u1ecbnh c\u00e1ch ti\u1ebfp c\u1eadn c\u00f4ng vi\u1ec7c. V\u00ec v\u1eady, tr\u1ecdng t\u00e2m c\u1ee7a hai ki\u1ec3u ng\u01b0\u1eddi n\u00e0y l\u00e0 g\u00ec?<\/p>\n

\u0110\u1ed1i v\u1edbi boss, m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng l\u00e0 l\u1ee3i nhu\u1eadn. Boss c\u00f3 vai tr\u00f2 \u0111\u1ea3m b\u1ea3o k\u1ebft qu\u1ea3 t\u00e0i ch\u00ednh t\u1ed1t nh\u1ea5t \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p. Boss kh\u00f4ng quan t\u00e2m \u0111\u1ebfn vi\u1ec7c nh\u1eefng ng\u01b0\u1eddi c\u1ea5p d\u01b0\u1edbi l\u00e0m t\u1eeb \u0111i\u1ec3m A \u0111\u1ebfn \u0111i\u1ec3m B nh\u01b0 th\u1ebf n\u00e0o b\u1edfi v\u00ec t\u1ea5t c\u1ea3 nh\u1eefng g\u00ec quan tr\u1ecdng nh\u1ea5t ch\u1ec9 l\u00e0 k\u1ebft qu\u1ea3. N\u1ebfu b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau v\u00e0 l\u00e0m \u0111i\u1ec1u \u0111\u00f3 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, Boss s\u1ebd h\u00e0i l\u00f2ng v\u00ec \u0111i\u1ec1u n\u00e0y c\u0169ng \u0111\u1ea3m b\u1ea3o t\u1ed5 ch\u1ee9c \u0111\u01b0\u1ee3c h\u01b0\u1edfng l\u1ee3i. \u0110\u1ecbnh h\u01b0\u1edbng c\u1ee7a boss l\u00e0 v\u1ec1 vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau, th\u01b0\u1eddng v\u00ec m\u1ed9t boss c\u00f3 th\u1ec3 ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1edbi ng\u01b0\u1eddi kh\u00e1c, c\u0169ng gi\u1ed1ng nh\u01b0 c\u00e1c c\u1ea5p d\u01b0\u1edbi c\u1ee7a m\u00ecnh. N\u1ebfu boss kh\u00f4ng c\u00f3 c\u00e1ch \u0111\u1ec3 c\u1ea5p d\u01b0\u1edbi c\u1ee7a m\u00ecnh \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c nhi\u1ec7m v\u1ee5 v\u00e0 \u0111\u01b0a ra k\u1ebft qu\u1ea3 t\u00e0i ch\u00ednh, th\u00ec v\u1ecb tr\u00ed c\u1ee7a \u00f4ng ta c\u00f3 th\u1ec3 g\u1eb7p nguy hi\u1ec3m. N\u00f3i t\u00f3m l\u1ea1i, boss quan t\u00e2m v\u1ec1 k\u1ebft qu\u1ea3, ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 qu\u00e1 tr\u00ecnh.<\/p>\n

M\u1eb7t kh\u00e1c, m\u1ed9t leader l\u1ea1i t\u1eadp trung v\u00e0o vi\u1ec7c thay \u0111\u1ed5i con ng\u01b0\u1eddi v\u00e0 t\u1ed5 ch\u1ee9c. L\u00fd t\u01b0\u1edfng cho m\u1ed9t leader l\u00e0 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 thay \u0111\u1ed5i, m\u1ed9t s\u1ef1 chuy\u1ec3n \u0111\u1ed5i c\u1ee7a t\u1ed5 ch\u1ee9c t\u1eeb \u00a0A th\u00e0nh B. \u0110\u1ed1i v\u1edbi leader, m\u1ee5c ti\u00eau l\u00e0 lu\u00f4n lu\u00f4n \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ea7m nh\u00ecn m\u00e0 h\u1ecd \u0111\u00e3 \u0111\u1eb7t cho c\u00f4ng ty. Leader quan t\u00e2m \u0111\u1ebfn vi\u1ec7c gi\u00fap \u0111\u1ee1 c\u1ea5p d\u01b0\u1edbi: nh\u00e2n vi\u00ean v\u00e0 m\u1ecdi ng\u01b0\u1eddi c\u00f9ng ph\u00e1t tri\u1ec3n. Thay v\u00ec ch\u00fa \u00fd \u0111\u1ebfn k\u1ebft qu\u1ea3, leader s\u1ebd quan t\u00e2m nhi\u1ec1u h\u01a1n \u0111\u1ebfn qu\u00e1 tr\u00ecnh v\u00e0 nh\u1eefng ng\u01b0\u1eddi \u0111\u1ee9ng sau n\u00f3.<\/p>\n

S\u1ef0 KH\u00c1C BI\u1ec6T #2: \u0110\u1ed8NG L\u1ef0C<\/strong><\/h3>\n

Tr\u1ecdng t\u00e2m v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng kh\u00e1c nhau c\u1ee7a boss v\u00e0 leader c\u0169ng r\u00f5 r\u00e0ng khi b\u1ea1n t\u00ecm hi\u1ebbu \u0111\u1ed9ng l\u1ef1c \u0111\u1eb1ng sau h\u00e0nh \u0111\u1ed9ng c\u1ee7a h\u1ecd. \u0110i\u1ec1u g\u00ec khi\u1ebfn m\u1ed9t boss ho\u1eb7c m\u1ed9t leader l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9 v\u00e0 th\u1ef1c hi\u1ec7n t\u1ed1t nh\u1ea5t kh\u1ea3 n\u0103ng c\u1ee7a m\u00ecnh? L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3\u0111\u1ea3m b\u1ea3o c\u1ea5p d\u01b0\u1edbi \u0111ang l\u00e0m vi\u1ec7c theo y\u00eau c\u1ea7u?<\/p>\n

\u0110\u1ed1i v\u1edbi boss, \u0111\u1ed9ng l\u1ef1c b\u1eaft ngu\u1ed3n t\u1eeb vi\u1ec7c t\u1eadp trung v\u00e0o c\u00e1c ti\u00eau chu\u1ea9n. C\u00e1c ti\u00eau chu\u1ea9n n\u00e0y th\u01b0\u1eddng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1edfi kh\u1ea3 n\u0103ng c\u1ee7a h\u1ecd \u0111\u1ec3 n\u00e2ng cao n\u0103ng su\u1ea5t v\u00e0 l\u1ee3i nhu\u1eadn trong t\u1ed5 ch\u1ee9c. M\u1ed9t t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng Quy tr\u00ecnh A v\u00ec c\u00f3 b\u1eb1ng ch\u1ee9ng r\u1eb1ng n\u00f3 gi\u00fap duy tr\u00ec m\u1ee9c n\u0103ng su\u1ea5t cao v\u00e0 do \u0111\u00f3 \u0111em l\u1ea1i cho t\u1ed5 ch\u1ee9c l\u1ee3i nhu\u1eadn cao nh\u1ea5t. Boss quan t\u00e2m \u0111\u1ebfn vi\u1ec7c t\u00ecm ki\u1ebfm c\u00e1c ti\u00eau chu\u1ea9n t\u1ed1t nh\u1ea5t v\u00e0 sau \u0111\u00f3 duy tr\u00ec vi\u1ec7c th\u1ef1c hi\u1ec7n th\u00edch h\u1ee3p. Vai tr\u00f2 gi\u00e1m s\u00e1t c\u00f3 ngh\u0129a l\u00e0 boss r\u1ea5t c\u1ea9n th\u1eadn trong vi\u1ec7c \u0111\u1ea3m b\u1ea3o c\u1ea5p d\u01b0\u1edbi gi\u1eef v\u1eefng c\u00e1c ti\u00eau chu\u1ea9n \u0111\u1eb7t ra trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd.<\/p>\n

Leader \u0111\u01b0\u1ee3c \u0111i\u1ec1u khi\u1ec3n \u00a0b\u1edfi nh\u1eefng gi\u00e1 tr\u1ecb m\u00e0 h\u1ecd y\u00eau m\u1ebfn. Leader s\u1ebd c\u00f3 t\u1ea7m nh\u00ecn, ch\u1ee7 y\u1ebfu \u0111\u01b0\u1ee3c t\u1ea1o ra nh\u1edd c\u00e1c gi\u00e1 tr\u1ecb v\u00e0 nguy\u00ean t\u1eafc c\u1ee7a m\u1ed9t leader. Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf tr\u00ean, \u0111\u00e2y kh\u00f4ng ph\u1ea3i l\u00e0 c\u00e1c m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c \u0111\u1ecbnh h\u01b0\u1edbng b\u1eb1ng ti\u1ec1n, nh\u01b0ng \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u00e1c lo\u1ea1i gi\u00e1 tr\u1ecb kinh doanh m\u00e0 leader mu\u1ed1n th\u1ea5y. T\u1ea7m nh\u00ecn c\u1ee7a leader c\u00f3 th\u1ec3 l\u00e0 v\u1ec1 t\u00ednh b\u1ec1n v\u1eefng ho\u1eb7c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, v\u00e0 nh\u1eefng gi\u00e1 tr\u1ecb n\u00e0y s\u1ebd t\u1ea1o ra \u0111\u1ed9ng l\u1ef1c cho h\u00e0nh \u0111\u1ed9ng c\u1ee7a c\u00e1c leader. C\u00e1ch leader d\u1eabn d\u1eaft \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh ch\u1ee7 y\u1ebfu b\u1edfi c\u00e1c gi\u00e1 tr\u1ecb ri\u00eang v\u00e0 h\u1eefu h\u00ecnh c\u1ee7a doanh nghi\u1ec7p. Nh\u1eafc l\u1ea1i m\u1ed9t l\u1ea7n n\u1eefa, leader kh\u00f4ng quan t\u00e2m r\u1eb1ng quy tr\u00ecnh n\u00e0o c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5, mi\u1ec5n l\u00e0 c\u1ea5p d\u01b0\u1edbi gi\u1eef c\u00e1c gi\u00e1 tr\u1ecb nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a c\u00f4ng vi\u1ec7c.<\/p>\n

H\u01a1n th\u1ebf n\u1eefa, boss kh\u00e1c v\u1edbi leader trong c\u00e1ch h\u1ecd hy v\u1ecdng \u0111\u1ec3 th\u00fac \u0111\u1ea9y c\u1ea3 \u0111\u1ed9i. Boss c\u1ed1 g\u1eafng ki\u1ec3m so\u00e1t v\u00e0 \u0111\u1ed9ng vi\u00ean nh\u00e2n vi\u00ean v\u1ec1 ph\u1ea7n th\u01b0\u1edfng v\u00e0 ph\u1ea1t. Khuynh h\u01b0\u1edbng n\u00e0y th\u01b0\u1eddng t\u1eadp trung v\u00e0o kh\u00eda c\u1ea1nh ph\u1ea1t, v\u1edbi c\u00e1c c\u1ea5p d\u01b0\u1edbi \u0111\u01b0\u1ee3c theo d\u00f5i s\u00e1t sao \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o h\u1ecd kh\u00f4ng l\u00e0m nh\u1eefng \u0111i\u1ec1u ngo\u00e0i c\u00e1c ti\u00eau chu\u1ea9n \u0111\u01b0\u1ee3c \u0111\u1ec1 ra. \u0110\u1ed1i v\u1edbi boss, n\u1ebfu kh\u00f4ng l\u00e0m theo quy tr\u00ecnh c\u1ea5p d\u01b0\u1edbi \u0111\u01b0\u1ee3c xem l\u00e0 l\u00e0m vi\u1ec7c t\u1ec7, v\u00ec \u0111i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a n\u0103ng su\u1ea5t v\u00e0 l\u1ee3i nhu\u1eadn kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c. V\u00ec v\u1eady, c\u00f3 m\u1ed9t m\u1ee9c \u0111\u1ed9 r\u0103n \u0111e nh\u1ea5t \u0111\u1ecbnh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c c\u1ea5p d\u01b0\u1edbi s\u1ebd l\u00e0m theo \u0111\u00fang th\u1ee7 t\u1ee5c.<\/p>\n

Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn c\u1ee7a leader \u0111\u1ec3 th\u00fac \u0111\u1ea9y tinh th\u1ea7n l\u00e0m vi\u1ec7c th\u00ec kh\u00e1c. Leader nh\u1ea5n m\u1ea1nh c\u1ea3m h\u1ee9ng nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 t\u1ea1o \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c. Leader mu\u1ed1n c\u1ea5p d\u01b0\u1edbi c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c th\u00fac \u0111\u1ea9y b\u1edfi c\u00f9ng chung m\u1ed9t t\u1ea7m nh\u00ecn h\u00e0nh \u0111\u1ed9ng, l\u00e0m cho t\u1ea7m nh\u00ecn tr\u1edf th\u00e0nh th\u1ee9 m\u00e0 \u00a0c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m hy v\u1ecdng \u0111\u1ea1t \u0111\u01b0\u1ee3c. M\u1ed9t leader c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c chi\u1ebfn thu\u1eadt truy\u1ec1n c\u1ea3m h\u1ee9ng kh\u00e1c nhau, nh\u01b0ng ph\u1ea7n th\u01b0\u1edfng th\u01b0\u1eddng l\u00e0 gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u00f9ng v\u1edbi k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n. Leader mu\u1ed1n cung c\u1ea5p m\u1ed9t c\u00e1i g\u00ec \u0111\u00f3 t\u00edch c\u1ef1c cho c\u1ea5p d\u01b0\u1edbi – m\u1ed9t c\u01a1 h\u1ed9i cho ng\u01b0\u1eddi kh\u00e1c \u0111\u1ec3 ph\u00e1t tri\u1ec3n. Thay v\u00ec \u0111e do\u1ea1 v\u00e0 h\u0103m do\u1ea1 b\u1eb1ng c\u00e1c h\u00e0nh \u0111\u1ed9ng tr\u1ef1c ti\u1ebfp, m\u1ed9t leader mu\u1ed1n \u0111\u01b0a ra th\u00e1ch th\u1ee9c v\u00e0 nh\u1eefng ph\u1ea7n th\u01b0\u1edfng t\u00edch c\u1ef1c nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a th\u1ecfa thu\u1eadn.<\/p>\n

S\u1ef0 KH\u00c1C BI\u1ec6T #3: C\u00c1CH TI\u1ebeP C\u1eacN \u0110\u1ec2 L\u00c0M VI\u1ec6C V\u00c0 THI\u1ebeT L\u1eacP M\u1ee4C TI\u00caU<\/strong><\/h3>\n

Leader v\u00e0 boss \u00a0c\u0169ng c\u00f3 c\u00e1ch ti\u1ebfp c\u1eadn kh\u00e1c nhau \u0111\u1ed1i v\u1edbi c\u00e1c l\u00e0m vi\u1ec7c v\u00e0 thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau. C\u00e1ch ti\u1ebfp c\u1eadn b\u1eaft ngu\u1ed3n t\u1eeb nh\u1eefng quan \u0111i\u1ec3m tr\u00e1i ng\u01b0\u1ee3c nhau li\u00ean quan \u0111\u1ebfn nh\u1eefng g\u00ec th\u00fac \u0111\u1ea9y h\u1ecd v\u00e0 n\u01a1i \u0111\u1eb7t tr\u1ecdng t\u00e2m.<\/p>\n

Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn c\u1ee7a boss l\u00e0 l\u00e0m vi\u1ec7c trong th\u1eddi gian h\u00e0nh ch\u00ednh. Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf tr\u00ean, boss c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 nh\u01b0 m\u1ed9t ng\u01b0\u1eddi gi\u00e1m s\u00e1t, v\u00ec c\u00e1ch ti\u1ebfp c\u1eadn c\u1ee7a h\u1ecd l\u00e0 th\u00f4ng b\u00e1o cho c\u1ea5p d\u01b0\u1edbi v\u1ec1 nhi\u1ec7m v\u1ee5 \u0111ang di\u1ec5n ra, ch\u1ec9 \u0111\u1ea1o h\u1ecd v\u1ec1 nhi\u1ec7m v\u1ee5 ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n v\u00e0 gi\u00e1m s\u00e1t c\u1ea5p d\u01b0\u1edbi \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng. Boss c\u00f3 c\u00e1ch ti\u1ebfp c\u1eadn theo ki\u1ec3u th\u1ed1ng tr\u1ecb \u0111\u1ec3 l\u00e0m vi\u1ec7c, mong r\u1eb1ng c\u1ea5p d\u01b0\u1edbi th\u1ef1c hi\u1ec7n theo h\u01b0\u1edbng d\u1eabn c\u1ee7a m\u00ecnh m\u1ed9t c\u00e1ch nghi\u00eam t\u00fac nh\u1ea5t c\u00f3 th\u1ec3. Boss s\u1ebd ph\u00e1c th\u1ea3o m\u1ed9t k\u1ebf ho\u1ea1ch v\u00e0 ch\u1ea5p nh\u1eadn m\u1ed9t s\u1ed1 qu\u00e1 tr\u00ecnh nh\u1ea5t \u0111\u1ecbnh m\u00e0 h\u1ecd tr\u00f4ng \u0111\u1ee3i c\u00e1c c\u1ea5p d\u01b0\u1edbi l\u00e0m theo.<\/p>\n

C\u00e1ch ti\u1ebfp c\u1eadn c\u1ee9ng nh\u1eafc \u0111\u1ec3 l\u00e0m vi\u1ec7c n\u00e0y c\u00f3 ngh\u0129a l\u00e0 boss c\u1ea7n ph\u1ea3i c\u00f3 tr\u00ecnh \u0111\u1ed9 cao \u0111\u1ec3 thi\u1ebft l\u1eadp c\u00e1c m\u1ee5c ti\u00eau. L\u00e0 m\u1ed9t boss kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n c\u1ea7n ph\u1ea3i l\u00e0 ng\u01b0\u1eddi kh\u00f3 ch\u1ecbu nh\u1ea5t ho\u1eb7c ng\u01b0\u1eddi x\u1ea5u t\u00ednh nh\u1ea5t \u0111\u1ec3 b\u1eaft n\u1ea1t ng\u01b0\u1eddi kh\u00e1c. M\u1ed9t ng\u01b0\u1eddi boss t\u1ed1t l\u00e2p ra c\u00e1c h\u00e0nh \u0111\u1ed9ng b\u1edfi h\u1ecd c\u00f3 ki\u1ebfn th\u1ee9c \u0111\u1ec3 hi\u1ec3u n\u00f3 l\u00e0 ph\u01b0\u01a1ng ph\u00e1p t\u1ed1t nh\u1ea5t. \u0110\u1ec3 tr\u1edf th\u00e0nh boss b\u1ea1n ph\u1ea3i n\u1eafm \u0111\u01b0\u1ee3c th\u00f4ng tin. Nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi \u0111\u01b0\u1ee3c tr\u00f4ng \u0111\u1ee3i s\u1ebd th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 nh\u01b0 \u0111\u00e3 n\u00f3i, b\u1edfi v\u00ec boss n\u00ean bi\u1ebft r\u00f5 nh\u1ea5t.<\/p>\n

Boss c\u00f3 th\u1ec3, t\u1ea5t nhi\u00ean c\u00f3 th\u1ec3 sai, nh\u01b0ng \u0111i\u1ec3u quan tr\u1ecdng \u1edf \u0111\u00e2y l\u00e0 vi\u1ec7c boss bi\u1ebft t\u1ea1i sao nh\u1eefng \u0111i\u1ec1u \u0111\u00f3 c\u00f3 hi\u1ec7u l\u1ef1c. H\u01a1n n\u1eefa, c\u00e1c boss kh\u00f4ng ch\u1ec9 th\u1ecb ho\u1eb7c h\u01b0\u1edbng d\u1eabn trong su\u1ed1t qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c. C\u00e1c h\u01b0\u1edbng d\u1eabn \u0111\u00e3 r\u1ea5t r\u00f5 r\u00e0ng v\u00e0 c\u1ea5p d\u01b0\u1edbi c\u00f3 \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o vi\u1ec7c th\u1ef1c hi\u1ec7n hi\u1ec7u qu\u1ea3. Boss s\u1ebd cung c\u1ea5p c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 c\u00e1c ngu\u1ed3n l\u1ef1c, nh\u01b0ng th\u01b0\u1eddng s\u1ebd kh\u00f4ng tham gia v\u00e0o qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c n\u00e0y ngo\u00e0i vai tr\u00f2 gi\u00e1m s\u00e1t.<\/p>\n

C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y kh\u00e1 kh\u00e1c v\u1edbi m\u1ed9t leader. M\u1ed9t leader ti\u1ebfp c\u1eadn c\u00f4ng vi\u1ec7c th\u00f4ng qua s\u1ef1 \u0111\u1ed5i m\u1edbi v\u00e0 h\u1ee3p t\u00e1c. V\u00ec thay \u0111\u1ed5i l\u00e0 \u0111\u1ed9ng l\u1ef1c v\u00e0 t\u1ea7m nh\u00ecn l\u00e0 tr\u1ecdng t\u00e2m c\u1ee7a leader, ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn s\u1ebd l\u00e0 bi\u1ebfn \u0111\u1ed5i v\u00e0 n\u00e1o \u0111\u1ed9ng nh\u1eefng th\u1ee9 xung quanh. \u0110i\u1ec1u \u0111\u00f3 kh\u00f4ng ph\u1ea3i l\u00e0 t\u1ea1o ra c\u00e1c th\u00f3i quen v\u00e0 g\u1eafn b\u00f3 v\u1edbi c\u00e1c qu\u00e1 tr\u00ecnh. Ti\u1ec1n \u0111\u1ec1 l\u00e0 t\u00ecm ra nh\u1eefng ph\u01b0\u01a1ng th\u1ee9c m\u1edbi \u0111\u1ec3 l\u00e0m vi\u1ec7c v\u00e0 t\u00ecm ra c\u00e1c c\u00e1ch nh\u00ecn m\u1edbi, c\u00f3 l\u1ee3i nh\u01b0 nhau cho vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau.<\/p>\n

V\u00ec v\u1eady, leader kh\u00f4ng ph\u1ea3i l\u00e0 ng\u01b0\u1eddi \u1edf \u0111\u1ec3 n\u00f3i v\u1edbi c\u1ea5p d\u01b0\u1edbi c\u00e1ch nhi\u1ec7m v\u1ee5 n\u00ean \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n. Thay v\u00e0o \u0111\u00f3, leader c\u00f3 th\u1ec3 y\u00eau c\u1ea7u c\u1ea5p d\u01b0\u1edbi c\u00f9ng \u0111\u01b0a ra m\u1ed9t \u00fd t\u01b0\u1edfng m\u1edbi. \u0110i\u1ec1u n\u00e0y kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00f4ng ph\u1ea3i l\u00e0 ng\u01b0\u1eddi duy nh\u1ea5t \u0111\u1ec3 \u0111\u1eb7t ra c\u00e1c m\u1ee5c ti\u00eau, m\u00e0 l\u00e0 leader kh\u00f4ng nh\u1eadn th\u1ee9c \u0111\u1ea7y \u0111\u1ee7 c\u00e1c quy tr\u00ecnh. Ng\u01b0\u1eddi leader s\u1ebd ch\u1ec9 ra c\u00e1ch m\u1ecdi th\u1ee9 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n, thay v\u00ec ch\u1ec9 ra ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ee9ng minh \u0111\u1ec3 s\u1eed d\u1ee5ng.<\/p>\n

M\u1ed9t leader s\u1ebd h\u1ed7 tr\u1ee3 v\u00e0 h\u01b0\u1edbng d\u1eabn, th\u00e1ch th\u1ee9c c\u00e1c c\u1ea5p d\u01b0\u1edbi \u0111\u1eafm m\u00ecnh v\u00e0o c\u00f4ng vi\u1ec7c nh\u01b0 h\u1ecd. Qu\u00e1 tr\u00ecnh n\u00e0y s\u1ebd t\u1ea1o ra s\u1ef1 h\u1ee3p t\u00e1c h\u01a1n nhi\u1ec1u v\u00e0 c\u00e1c quy tr\u00ecnh kh\u00f4ng c\u00f2n c\u1ee9ng nh\u1eafc. Leader s\u1ebd lu\u00f4n s\u1eb5n s\u00e0ng v\u1edbi c\u00f4ng vi\u1ec7c. V\u1ec1 b\u1ea3n ch\u1ea5t, leader t\u1eadn d\u1ee5ng c\u00e1ch l\u00e0m \u00a0l\u00e0m vi\u1ec7c nh\u01b0 m\u1ed9t c\u01a1 h\u1ed9i \u0111\u1ec3 d\u1ea1y v\u00e0 trao quy\u1ec1n cho c\u1ea5p d\u01b0\u1edbi. M\u1ed7i nhi\u1ec7m v\u1ee5 v\u00e0 d\u1ef1 \u00e1n \u0111\u01b0a ra l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng ki\u1ebfn th\u1ee9c v\u00e0 \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a nh\u00e2n vi\u00ean, kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau. N\u00f3 lu\u00f4n lu\u00f4n l\u00e0 b\u1ee9c tranh l\u1edbn h\u01a1n ch\u1ee9 kh\u00f4ng ch\u1ec9 c\u00e1c m\u1ee5c ti\u00eau nh\u1ecf.<\/p>\n

S\u1ef0 KH\u00c1C BI\u1ec6T #4: NGU\u1ed2N G\u1ed0C C\u1ee6A TH\u1ea8M QUY\u1ec0N<\/strong><\/h3>\n

M\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i m\u00e0 c\u00e1c boss v\u00e0 leader chia s\u1ebb l\u00e0 c\u1ea3 hai \u0111\u1ec1u c\u00f3 th\u1ea9m quy\u1ec1n. Th\u1ea9m quy\u1ec1n \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 “quy\u1ec1n l\u1ef1c ho\u1eb7c quy\u1ec1n \u0111\u01b0a ra c\u00e1c m\u1ec7nh l\u1ec7nh, ra quy\u1ebft \u0111\u1ecbnh v\u00e0 bu\u1ed9c ph\u1ea3i tu\u00e2n theo”, n\u00f3 l\u00e0 ch\u00eca kh\u00f3a cho b\u1ea5t k\u1ef3 v\u1ecb tr\u00ed quy\u1ec1n l\u1ef1c n\u00e0o, nh\u01b0ng boss v\u00e0 leader kh\u00e1c nhau trong c\u00e1ch h\u1ecd \u0111\u1ea1t \u0111\u01b0\u1ee3c quy\u1ec1n n\u00e0y v\u00e0 c\u00e1ch h\u1ecd ti\u1ebfp t\u1ee5c gi\u1eef v\u1eefng n\u00f3.<\/p>\n

Boss th\u1ec3 hi\u1ec7n uy quy\u1ec1n c\u1ee7a m\u00ecnh t\u1eeb v\u1ecb tr\u00ed n\u00e0y. \u0110\u00f3 l\u00e0 v\u1ecb tr\u00ed trong h\u1ec7 th\u1ed1ng c\u1ea5p b\u1eadc c\u1ee7a c\u01a1 quan cung c\u1ea5p th\u1ea9m quy\u1ec1n. V\u1ec1 b\u1ea3n ch\u1ea5t, boss l\u00e0 m\u1ed9t ng\u01b0\u1eddi c\u00f3 th\u1ea9m quy\u1ec1n v\u00ec ch\u1ee9c danh \u0111\u00f3. B\u1ea5t c\u1ee9 ai c\u00f3 ch\u1ee9c v\u1ee5 cao h\u01a1n h\u1ec7 th\u1ed1ng ph\u00e2n c\u1ea5p n\u01a1i l\u00e0m vi\u1ec7c \u0111\u1ec1u c\u00f3 th\u1ec3 g\u1ecdi l\u00e0 boss. V\u00ec v\u1eady, b\u1ea5t c\u1ee9 ai c\u00f3 v\u1ecb tr\u00ed trong h\u1ec7 th\u1ed1ng c\u1ea5p b\u1eadc, n\u01a1i m\u00e0 c\u00e1c nh\u00e2n vi\u00ean kh\u00e1c c\u00f3 \u00edt th\u1ea9m quy\u1ec1n ho\u1eb7c quy\u1ec1n l\u1ef1c h\u01a1n, s\u1ebd tr\u1edf th\u00e0nh boss. Quy\u1ec1n l\u1ef1c \u0111\u1ebfn t\u1eeb c\u00e1c ngu\u1ed3n b\u00ean ngo\u00e0i, ch\u1eb3ng h\u1ea1n nh\u01b0 ch\u1ee9c v\u1ee5 v\u00e0 v\u1ecb tr\u00ed, kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 kh\u1ea3 n\u0103ng th\u1ef1c s\u1ef1 n\u00e0o ho\u1eb7c kh\u1ea3 n\u0103ng b\u00ean trong c\u1ee7a boss \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u1ea5p d\u01b0\u1edbi.<\/p>\n

N\u00f3i v\u1eady kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 boss kh\u00f4ng \u0111\u1ee7 kh\u1ea3 n\u0103ng cho v\u1ecb tr\u00ed c\u1ee7a m\u00ecnh; ch\u1ec9 l\u00e0 kh\u1ea3 n\u0103ng \u1ea3nh h\u01b0\u1edfng kh\u00f4ng ph\u1ea3i l\u00e0 l\u00fd do t\u1ea1i sao h\u1ecd \u1edf v\u1ecb tr\u00ed \u0111\u00f3. Boss c\u00f3 th\u1ec3 l\u00e0 ng\u01b0\u1eddi c\u00f3 tr\u00ecnh \u0111\u1ed9 cao nh\u1ea5t cho c\u00f4ng vi\u1ec7c \u1edf v\u1ecb tr\u00ed \u0111\u00f3, nh\u01b0ng kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i l\u00e0 ng\u01b0\u1eddi ch\u1ec9 huy gi\u1ecfi nh\u1ea5t. N\u00f3i chung, n\u00f3 l\u00e0 v\u1ec1 th\u00e2m ni\u00ean. Th\u1ea9m quy\u1ec1n c\u0169ng kh\u00f4ng \u0111\u01b0\u1ee3c t\u0103ng c\u01b0\u1eddng ho\u1eb7c \u0111\u01b0\u1ee3c c\u1ee7ng c\u1ed1 \u00a0cho boss b\u1edfi c\u00e1c nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi. C\u1ea5p d\u01b0\u1edbi \u0111i theo \u0111\u1ecbnh h\u01b0\u1edbng b\u1edfi v\u00ec \u0111\u00f3 l\u00e0 vai tr\u00f2 c\u1ee7a c\u00f4ng vi\u1ec7c cho bi\u1ebft h\u1ecd ph\u1ea3i l\u00e0m g\u00ec – \u0111i\u1ec1u \u0111\u00f3 kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 h\u1ecd th\u00edch th\u1ea9m quy\u1ec1n, nh\u01b0ng h\u1ecd ch\u1ea5p nh\u1eadn n\u00f3 v\u00ec tr\u00ecnh \u0111\u1ed9 c\u00f4ng vi\u1ec7c cho ph\u00e9p boss c\u00f3 quy\u1ec1n l\u1ef1c. M\u1ed9t ng\u01b0\u1eddi boss c\u0169ng s\u1ebd duy tr\u00ec h\u1ec7 th\u1ed1ng ph\u00e2n c\u1ea5p v\u00e0 \u0111i\u1ec1u n\u00e0y l\u00e0 kh\u00f4ng th\u1ec3 tr\u00e1nh t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c – boss lu\u00f4n \u0111\u1ee9ng \u0111\u1ea7u v\u00e0 c\u00e1c c\u1ea5p d\u01b0\u1edbi \u0111\u01b0\u1ee3c \u0111\u1ed1i x\u1eed kh\u00e1c bi\u1ec7t b\u1edfi v\u00ec h\u1ecd kh\u00f4ng b\u00ecnh \u0111\u1eb3ng.<\/p>\n

M\u1eb7t kh\u00e1c, m\u1ed9t leader nh\u1eadn \u0111\u01b0\u1ee3c th\u1ea9m quy\u1ec1n c\u1ee7a m\u00ecnh t\u1eeb n\u1ed9i b\u1ed9. Tr\u00ean th\u1ef1c t\u1ebf, ch\u1ee9c danh kh\u00f4ng l\u00e0m cho b\u1ea5t c\u1ee9 ai tr\u1edf th\u00e0nh m\u1ed9t leader v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 th\u1ec3 hi\u1ec7n kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o ngay c\u1ea3 khi b\u1ea1n \u1edf c\u1ea5p th\u1ea5p h\u01a1n trong h\u1ec7 th\u1ed1ng ph\u00e2n c\u1ea5p \u1edf n\u01a1i l\u00e0m vi\u1ec7c. M\u1ed9t leader c\u00f3 th\u1ea9m quy\u1ec1n \u0111\u1ed1i v\u1edbi c\u1ea5p d\u01b0\u1edbi v\u00ec nh\u1eefng ng\u01b0\u1eddi c\u1ea5p d\u01b0\u1edbi trao quy\u1ec1n cho ng\u01b0\u1eddi \u0111\u00f3. H\u1ecd l\u00e0m vi\u1ec7c n\u00e0y v\u00ec h\u1ecd tin v\u00e0o kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o v\u00e0 c\u00e1ch thay \u0111\u1ed5i m\u1ecdi th\u1ee9 c\u1ee7a leader. V\u1ec1 b\u1ea3n ch\u1ea5t, leader c\u00f3 quy\u1ec1n l\u1ef1c v\u00ec h\u1ecd c\u00f3 th\u1ec3 truy\u1ec1n t\u1ea7m nh\u00ecn v\u00e0 c\u1ea3m h\u1ee9ng cho ng\u01b0\u1eddi kh\u00e1c. B\u1ea1n c\u00f3 th\u1ec3 th\u1ea5y c\u00e1c v\u00ed d\u1ee5 v\u1ec1 m\u1ed9t ch\u00ednh tr\u1ecb gia, ng\u01b0\u1eddi \u0111\u01b0\u1ee3c b\u1ea7u b\u1edfi truy\u1ec1n \u0111\u01b0\u1ee3c th\u00f4ng \u0111i\u1ec7p t\u1ed1t \u0111\u1ebfn v\u1edbi c\u1eed tri.<\/p>\n

Quy\u1ec1n l\u1ef1c c\u1ee7a leader th\u01b0\u1eddng \u0111\u00f2i h\u1ecfi s\u1ef1 c\u1ee7ng c\u1ed1 v\u00e0 b\u1eb1ng ch\u1ee9ng th\u1ef1c s\u1ef1. \u0110\u1ec3 duy tr\u00ec quy\u1ec1n l\u1ef1c c\u1ee7a m\u00ecnh, leader ph\u1ea3i \u0111\u01b0a ra k\u1ebft qu\u1ea3 v\u00e0 ti\u1ebfp t\u1ee5c \u0111\u1ed9ng vi\u00ean c\u1ea5p d\u01b0\u1edbi. N\u1ebfu c\u00e1c c\u1ea5p d\u01b0\u1edbi m\u1ea5t l\u00f2ng tin v\u00e0o leader, h\u1ecd s\u1ebd ph\u1ea3i t\u00ecm ra c\u00e1ch m\u1edbi \u0111\u1ec3 giao ti\u1ebfp ho\u1eb7c ra \u0111i. Leader s\u1ebd c\u00f3 quy\u1ec1n l\u1ef1c, nh\u01b0ng quy\u1ec1n l\u1ef1c n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c nh\u1ea5n m\u1ea1nh ho\u1eb7c s\u1eed d\u1ee5ng \u0111\u1ec3 t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c kh\u00f4ng c\u00f4ng b\u1eb1ng. Tr\u00ean th\u1ef1c t\u1ebf, leader s\u1ebd \u0111\u1ed1i x\u1eed b\u00ecnh \u0111\u1eb3ng v\u1edbi c\u1ea5p d\u01b0\u1edbi ch\u1ee9 kh\u00f4ng d\u1ef1a v\u00e0o b\u1ea5t c\u1ee9 ch\u1ee9c v\u1ee5 hay v\u1ecb tr\u00ed n\u00e0o. Quy\u1ec1n l\u1ef1c c\u1ee7a h\u1ecd kh\u00f4ng \u0111\u1eb7t ng\u01b0\u1eddi \u0111\u00f3 v\u00e0o v\u1ecb tr\u00ed \u0111\u1eb7c bi\u1ec7t trong nh\u00f3m.<\/p>\n

Quy\u1ec1n l\u1ef1c c\u00f3 th\u1ec3 kh\u00f4ng quan tr\u1ecdng \u0111\u1ed1i v\u1edbi m\u1ed9t leader so v\u1edbi boss, nh\u01b0ng b\u1ea1n kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n m\u1ed9t trong hai vai tr\u00f2 n\u00e0y m\u00e0 kh\u00f4ng c\u00f3 quy\u1ec1n l\u1ef1c r\u00f5 r\u00e0ng.<\/p>\n

S\u1ef0 KH\u00c1C BI\u1ec6T\u00a0<\/strong>#<\/strong>5: C\u00c1CH TRUY\u1ec0N \u0110\u1ea0T V\u00c0 \u1ee6Y TH\u00c1C<\/strong><\/h3>\n

S\u1ef1 kh\u00e1c nhau l\u1edbn n\u1eefa gi\u1eefa boss v\u00e0 leader l\u00e0 c\u00e1ch truy\u1ec1n \u0111\u1ea1t v\u00e0 \u1ee7y th\u00e1c. Giao ti\u1ebfp c\u00f3 th\u1ec3 c\u00f3 t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c ho\u1eb7c ti\u00eau c\u1ef1c \u0111\u1ebfn c\u00f4ng vi\u1ec7c nh\u00f3m, v\u1edbi ng\u01b0\u1eddi c\u00f3 quy\u1ec1n l\u1ef1c, vi\u1ec7c gi\u1eef vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c \u0111\u1ea3m b\u1ea3o t\u0103ng c\u01b0\u1eddng giao ti\u1ebfp s\u1ebd c\u1ee7ng c\u1ed1 teamwork ch\u1ee9 kh\u00f4ng ph\u1ea3i h\u1ee7y ho\u1ea1i n\u00f3. V\u00ec v\u1eady, s\u1ef1 kh\u00e1c bi\u1ec7t khi m\u1ed9t boss v\u00e0 m\u1ed9t leader khi l\u00e0m \u0111i\u1ec1u \u0111\u00f3 l\u00e0 g\u00ec?<\/p>\n

Theo \u0111\u1ecbnh ngh\u0129a v\u1ec1 boss, phong c\u00e1ch giao ti\u1ebfp th\u01b0\u1eddng l\u00e0 ch\u1ec9 huy v\u00e0 n\u00f3i chuy\u1ec7n t\u1ef1 nhi\u00ean. Boss s\u1ebd n\u00f3i v\u1edbi c\u1ea5p d\u01b0\u1edbi v\u00e0 v\u00ec c\u00e1ch ti\u1ebfp c\u1eadn l\u00e0m vi\u1ec7c t\u1eadp trung v\u00e0o nh\u1eefng ph\u1ea9m ch\u1ea5t h\u00e0nh ch\u00ednh, giao ti\u1ebfp th\u01b0\u1eddng ch\u1ec9 t\u1eeb m\u1ed9t ph\u00eda. Ng\u01b0\u1eddi c\u1ea5p d\u01b0\u1edbi kh\u00f4ng tham gia t\u00edch c\u1ef1c trong m\u1ed9t cu\u1ed9c th\u1ea3o lu\u1eadn, v\u00ec boss kh\u00f4ng nh\u1ea5n m\u1ea1nh s\u1ef1 c\u1ea7n thi\u1ebft ph\u1ea3i tr\u00f2 chuy\u1ec7n. B\u1ea3n ch\u1ea5t c\u1ee7a giao ti\u1ebfp \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng tr\u00ean ph\u01b0\u01a1ng h\u01b0\u1edbng, c\u00e1c c\u1ea5p d\u01b0\u1edbi c\u00f3 th\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi l\u00e0m r\u00f5 ho\u1eb7c ph\u00e1t sinh nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 c\u00f3 trong kh\u1ea3 n\u0103ng c\u1ee7a m\u00ecnh \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c nhi\u1ec7m v\u1ee5. Cu\u1ed1i c\u00f9ng, giao ti\u1ebfp c\u1ee7a boss l\u00e0 truy\u1ec1n \u0111\u1ea1t th\u00f4ng \u0111i\u1ec7p – m\u1ee5c ti\u00eau l\u00e0 g\u00ec v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3 – v\u00e0 kh\u00f4ng h\u1ecdc h\u1ecfi ho\u1eb7c nghe nh\u1eefng \u0111i\u1ec1u m\u00e0 c\u1ea5p d\u01b0\u1edbi n\u00f3i.<\/p>\n

H\u01a1n n\u1eefa, boss s\u1eed d\u1ee5ng giao ti\u1ebfp nh\u01b0 l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 \u1ee7y th\u00e1c nhi\u1ec7m v\u1ee5 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a c\u1ea5p d\u01b0\u1edbi. C\u00e1ch ti\u1ebfp c\u1eadn c\u1ee7a boss l\u00e0 t\u1eadp trung v\u00e0o nhi\u1ec7m v\u1ee5 v\u00e0 quy\u1ebft \u0111\u1ecbnh xem nh\u00e2n vi\u00ean s\u1ebd l\u00e0m nh\u1eefng g\u00ec. B\u1ea3n ch\u1ea5t c\u1ee7a vi\u1ec7c tr\u1edf th\u00e0nh boss ng\u00e0y c\u00e0ng \u0111\u1ea9y m\u1ea1nh kh\u1ea3 n\u0103ng ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5 theo c\u00e1ch th\u1ee9c gi\u00fap t\u0103ng n\u0103ng su\u1ea5t v\u00e0 l\u1ee3i nhu\u1eadn, t\u1ee9c l\u00e0 \u0111\u1ea3m b\u1ea3o nh\u1eefng ng\u01b0\u1eddi gi\u1ecfi nh\u1ea5t \u0111ang th\u1ef1c hi\u1ec7n \u0111\u00fang nhi\u1ec7m v\u1ee5. V\u1ec1 b\u1ea3n ch\u1ea5t, phong c\u00e1ch giao ti\u1ebfp c\u1ee7a boss d\u1ef1a tr\u00ean s\u1ef1 \u1ee7y nhi\u1ec7m v\u00e0 n\u00f3i chuy\u1ec7n. Boss s\u1ebd cung c\u1ea5p cho c\u1ea5p d\u01b0\u1edbi tr\u00e1ch nhi\u1ec7m, nh\u01b0ng s\u1ebd gi\u1eef v\u1eefng v\u1ecb th\u1ebf \u0111\u1ee9ng \u0111\u1ea7u trong su\u1ed1t d\u1ef1 \u00e1n. Quy\u1ec1n l\u1ef1c s\u1ebd lu\u00f4n lu\u00f4n n\u1eb1m trong tay c\u1ee7a boss.<\/p>\n

Phong c\u00e1ch l\u00e3nh \u0111\u1ea1o c\u1ee7a leader c\u00f3 s\u1ef1 tham gia nhi\u1ec1u h\u01a1n, b\u1ea5t k\u1ec3 quy\u1ec1n l\u1ef1c trong vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh c\u1ee7a h\u1ecd c\u00f3 bao nhi\u00eau. M\u1ed9t leader s\u1ebd quan t\u00e2m \u0111\u1ebfn \u00fd ki\u1ebfn c\u1ee7a c\u1ea5p d\u01b0\u1edbi v\u00e0 n\u00f3i chung, t\u1eadp trung v\u00e0o vi\u1ec7c \u0111\u1ea3m b\u1ea3o giao ti\u1ebfp \u0111\u01b0\u1ee3c d\u1ef1a tr\u00ean th\u1ea3o lu\u1eadn. H\u1ee3p t\u00e1c v\u00e0 ph\u1ea3n h\u1ed3i th\u00f4ng th\u01b0\u1eddng l\u00e0 khung x\u00e2y d\u1ef1ng phong c\u00e1ch giao ti\u1ebfp c\u1ee7a leader. M\u1ed9t leader t\u1ed1t n\u00ean t\u1eadp trung v\u00e0o tr\u00ed th\u00f4ng minh c\u1ea3m x\u00fac v\u00e0 kh\u1ea3 n\u0103ng kh\u00f4ng ch\u1ec9 \u0111\u1ec3 n\u00f3i chuy\u1ec7n, m\u00e0 c\u00f2n \u0111\u1ec3 l\u1eafng nghe c\u1ea5p d\u01b0\u1edbi. Khi vi\u1ec7c t\u1eadp trung v\u00e0o l\u00e3nh \u0111\u1ea1o l\u00e0 \u0111\u1ec3 thay \u0111\u1ed5i m\u1ecdi th\u1ee9, giao ti\u1ebfp th\u01b0\u1eddng g\u00e2y nhi\u1ec1u c\u1ea3m h\u1ee9ng h\u01a1n cho c\u00e1c c\u1ea5p d\u01b0\u1edbi v\u00e0 d\u1eabn d\u1eaft b\u1eb1ng v\u00ed d\u1ee5. M\u1ed9t leader kh\u00f4ng n\u00f3i, “L\u00e0m \u0111i\u1ec1u n\u00e0y”, m\u00e0 t\u1eadp trung nhi\u1ec1u h\u01a1n v\u00e0o vi\u1ec7c ch\u1ec9 th\u1ecb c\u00f4ng vi\u1ec7c n\u00ean \u0111\u01b0\u1ee3c hay c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c l\u00e0m nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n

V\u1ec1 m\u1eb7t l\u00e3nh \u0111\u1ea1o, leader \u00a0kh\u00f4ng ch\u1ec9 ph\u00e2n c\u00f4ng tr\u00e1ch nhi\u1ec7m m\u00e0 c\u00f2n c\u00f3 th\u1ea9m quy\u1ec1n \u1edf m\u1ee9c \u0111\u1ed9 kh\u00e1c nhau. M\u1ed9t leader c\u00f3 th\u1ec3 \u0111\u01b0a ra h\u01b0\u1edbng d\u1eabn v\u1ec1 m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3, nh\u01b0ng cho ph\u00e9p c\u1ea5p d\u01b0\u1edbi t\u1ef1 t\u00ecm ra c\u00e1ch l\u00e0m c\u1ee7a ri\u00eang m\u00ecnh \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c n\u00f3. Do \u0111\u00f3, c\u0169ng c\u00f3 \u1ee7y quy\u1ec1n trong giao ti\u1ebfp c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o, nh\u01b0ng n\u00f3 c\u00f3 xu h\u01b0\u1edbng mang t\u00ednh s\u00e2u s\u1eafc h\u01a1n v\u00e0 kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t nhi\u1ec7m v\u1ee5 c\u1ea7n l\u00e0m. Trong khi \u0111\u00f3, boss giao tr\u00e1ch nhi\u1ec7m cho c\u1ea5p d\u01b0\u1edbi, leader \u0111\u01b0a ra th\u1ea9m quy\u1ec1n. Leader c\u1ea3m th\u1ea5y m\u00ecnh kh\u00f4ng c\u1ea7n ph\u1ea3i ki\u1ec3m so\u00e1t m\u1ecdi th\u1ee9, m\u00e0 tho\u1ea3i m\u00e1i trong vi\u1ec7c trao quy\u1ec1n cho c\u1ea5p d\u01b0\u1edbi c\u1ee7a m\u00ecnh.<\/p>\n

S\u1ef0 KH\u00c1C BI\u1ec6T #6: M\u1ee8C \u0110\u1ed8 TR\u00c1CH NHI\u1ec6M GI\u1ea2I TR\u00ccNH<\/strong><\/h3>\n

Cu\u1ed1i c\u00f9ng, tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh l\u00e0 m\u1ed9t \u0111i\u1ec3m c\u1ed1t l\u00f5i m\u00e0 c\u00e1c leader kh\u00e1c v\u1edbi boss. \u0110i\u1ec1u ki\u1ec7n tr\u00e1ch nhi\u1ec7m, c\u00f9ng v\u1edbi c\u00e1ch chia s\u1ebb tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh gi\u1eefa hai v\u1ecb tr\u00ed trong nh\u00f3m, cho th\u1ea5y s\u1ef1 kh\u00e1c bi\u1ec7t l\u1edbn trong vi\u1ec7c tr\u1edf th\u00e0nh boss v\u00e0 leader.<\/p>\n

Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf tr\u00ean, boss giao tr\u00e1ch nhi\u1ec7m v\u00e0 do \u0111\u00f3 \u0111\u1eb7t tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh l\u00ean vai ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3. B\u1edfi v\u00ec tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh \u0111\u01b0\u1ee3c chia s\u1ebb, c\u1ea5p d\u01b0\u1edbi c\u00f3 th\u1ec3 b\u1ecb \u0111\u1ed5 l\u1ed7i khi m\u1ecdi th\u1ee9 \u0111i sai h\u01b0\u1edbng. C\u00e1c th\u1ee7 t\u1ee5c c\u1ee9ng nh\u1eafc v\u00e0 nh\u1ea5n m\u1ea1nh v\u00e0o ti\u00eau chu\u1ea9n gi\u00fap boss d\u1ec5 d\u00e0ng t\u00ecm th\u1ea5y ng\u01b0\u1eddi \u0111\u1ec3 \u0111\u1ed5 l\u1ed7i. V\u1ec1 c\u01a1 b\u1ea3n, b\u1ea5t c\u1ee9 ai kh\u00f4ng tu\u00e2n theo l\u1ec7nh ch\u00ednh x\u00e1c t\u1eeb boss \u0111\u1ec1u c\u00f3 th\u1ec3 b\u1ecb \u0111\u1ed5 l\u1ed7i l\u00e0 kh\u00f4ng th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n. \u0110\u1ed1i v\u1edbi boss, kh\u00f4ng c\u00f3 chuy\u1ec7n t\u1ef1 nh\u1eadn x\u00e9t m\u00ecnh, \u00f4ng s\u1ebd ph\u00e2n t\u00edch li\u1ec7u c\u00e1c c\u1ea5p d\u01b0\u1edbi c\u00f3 \u0111\u01b0\u1ee3c trang b\u1ecb \u0111\u1ea7y \u0111\u1ee7 \u0111\u1ec3 th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 hay kh\u00f4ng. N\u1ebfu c\u00f3 th\u1ea5t b\u1ea1i, \u0111\u00f3 l\u00e0 v\u00ec c\u00f3 ai \u0111\u00f3 \u0111\u00e3 kh\u00f4ng l\u00e0m theo c\u00e1c th\u1ee7 t\u1ee5c m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c do h\u1ecd \u0111\u01b0a ra. V\u1ec1 m\u1eb7t th\u1ea5t b\u1ea1i, boss c\u00f3 xu h\u01b0\u1edbng t\u1eadp trung v\u00e0o vi\u1ec7c \u0111\u1ed5 l\u1ed7i cho ng\u01b0\u1eddi ho\u1eb7c m\u00e1y m\u00f3c. Nh\u1ea5n m\u1ea1nh v\u00e0o vi\u1ec7c c\u00f3 ai \u0111\u00f3 ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho s\u1ef1 th\u1ea5t b\u1ea1i, kh\u00f4ng ph\u1ea3i l\u00e0 l\u00fd do v\u1ec1 nh\u1eefng g\u00ec \u0111\u00e3 l\u00e0m sai.<\/p>\n

Th\u1eadt th\u00fa v\u1ecb, boss kh\u00f4ng chia s\u1ebb tr\u00e1ch nhi\u1ec7m nhi\u1ec1u khi n\u00f3i \u0111\u1ebfn th\u00e0nh c\u00f4ng. Trong khi n\u1ebfu th\u1ea5t b\u1ea1i s\u1ebd \u0111\u1ed5 l\u1ed7i cho vi\u1ec7c nh\u00e2n vi\u00ean kh\u00f4ng c\u00f3 kh\u1ea3 n\u0103ng \u0111\u1ec3 l\u00e0m theo c\u00e1c quy t\u1eafc, th\u00e0nh c\u00f4ng l\u1ea1i l\u00e0 do th\u1ef1c hi\u1ec7n \u0111\u00fang chu\u1ea9n theo c\u00e1c th\u1ee7 t\u1ee5c. Tr\u1ecdng t\u00e2m l\u00e0 v\u1ec1 c\u00e1c th\u1ee7 t\u1ee5c, kh\u00f4ng ph\u1ea3i l\u00e0 nh\u1eefng ng\u01b0\u1eddi d\u01b0\u1edbi quy\u1ec1n h\u1ecd. \u00dd l\u00e0 b\u1ea5t c\u1ee9 ai c\u0169ng c\u00f3 th\u1ec3 l\u00e0m theo c\u00e1c quy t\u1eafc mi\u1ec5n l\u00e0 c\u00e1c th\u1ee7 t\u1ee5c \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3. V\u00ec v\u1eady, khi th\u00e0nh c\u00f4ng, boss \u0111\u00e3 th\u00e0nh c\u00f4ng trong vi\u1ec7c t\u1ea1o ra c\u00e1c th\u1ee7 t\u1ee5c ho\u00e0n h\u1ea3o.<\/p>\n

Nh\u01b0ng \u0111\u1ed1i v\u1edbi m\u1ed9t leader, tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh ho\u00e0n to\u00e0n tr\u00ean vai c\u1ee7a ng\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u. Trong khi leader chia s\u1ebb tr\u00e1ch nhi\u1ec7m v\u00e0 ra quy\u1ebft \u0111\u1ecbnh v\u1edbi c\u1ea5p d\u01b0\u1edbi, h\u1ecd c\u0169ng s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho b\u1ea5t k\u1ef3 th\u1ea5t b\u1ea1i n\u00e0o. Nh\u1eefng th\u1ea5t b\u1ea1i trong d\u1ef1 \u00e1n lu\u00f4n l\u00e0 c\u01a1 h\u1ed9i cho leader v\u00e0 \u0111\u1ed9i c\u1ee7a m\u00ecnh h\u1ecdc h\u1ecfi. V\u1ec1 m\u1eb7t leader, ng\u01b0\u1eddi \u0111\u00f3 s\u1ebd t\u1eadp trung v\u00e0o vi\u1ec7c ki\u1ec3m tra xem li\u1ec7u c\u00f3 th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u g\u00ec \u0111\u00f3 t\u1ed1t h\u01a1n hay kh\u00f4ng. Ng\u01b0\u1eddi \u0111\u00f3 c\u00f3 cung c\u1ea5p \u0111\u1ee7 h\u1ed7 tr\u1ee3 kh\u00f4ng? L\u00fd do c\u01a1 b\u1ea3n cho s\u1ef1 th\u1ea5t b\u1ea1i l\u00e0 g\u00ec? \u0110\u00e2y l\u00e0 nh\u1eefng c\u00e2u h\u1ecfi t\u1ef1 h\u1ecfi b\u1ea3n th\u00e2n, m\u00e0 leader mu\u1ed1n ph\u00e2n t\u00edch.<\/p>\n

H\u01a1n n\u1eefa, leader mu\u1ed1n t\u00ecm gi\u1ea3i ph\u00e1p kh\u1eafc ph\u1ee5c nh\u1eefng th\u1ea5t b\u1ea1i thay v\u00ec \u0111\u1ed5 l\u1ed7i cho c\u1ea5p d\u01b0\u1edbi. Th\u00e1i \u0111\u1ed9 h\u1ecdc h\u1ecfi t\u1eeb nh\u1eefng sai l\u1ea7m l\u00e0 tr\u1ecdng t\u00e2m c\u1ee7a chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a c\u00e1c leader. Tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh cho m\u1ed9t leader c\u00f3 ngh\u0129a l\u00e0 th\u1eeba nh\u1eadn nh\u1eefng sai l\u1ea7m, nh\u01b0ng kh\u00f4ng ph\u1ea3i d\u1ef1a d\u1eabm v\u00e0o h\u1ecd. C\u00f3 l\u1ebd quan tr\u1ecdng nh\u1ea5t, m\u1ed9t leader kh\u00f4ng s\u1ee3 b\u1ecb g\u00f3p \u00fd v\u1ec1 c\u00e1ch h\u1ecd c\u1ea7n l\u00e0m nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 c\u1ea3i thi\u1ec7n. Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp tr\u01b0\u1edbc \u0111\u00f3, m\u1ed9t leader s\u1ebd t\u1ef1 ph\u1ea3n \u00e1nh v\u00e0 l\u1eafng nghe nh\u1eefng l\u1eddi ch\u1ec9 tr\u00edch thay v\u00ec ch\u1ec9 \u0111\u01b0a ra.<\/p>\n

Ngo\u00e0i ra, leader s\u1ebd chia s\u1ebb th\u00e0nh c\u00f4ng v\u1edbi \u0111\u1ed9i thay v\u00ec ngh\u0129 r\u1eb1ng \u0111\u00f3 l\u00e0 t\u1ea5t c\u1ea3 do h\u1ecd. M\u1ed9t leader hi\u1ec3u r\u1eb1ng c\u1ea3 \u0111\u1ed9i ph\u1ea3i l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 v\u00e0 m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u l\u00e0 m\u1ed9t ph\u1ea7n quan tr\u1ecdng c\u1ee7a \u0111\u1ed9i – th\u00e0nh c\u00f4ng kh\u00f4ng ch\u1ec9 b\u1edfi m\u1ed9t ng\u01b0\u1eddi, m\u00e0 l\u00e0 c\u1ee7a c\u1ea3 m\u1ed9t nh\u00f3m.<\/p>\n

SUY NGH\u0128 CU\u1ed0I C\u00d9NG<\/strong><\/h2>\n

Trong khi boss v\u00e0 leader c\u00f3 nh\u1eefng ch\u1ee9c v\u1ee5 t\u01b0\u01a1ng t\u1ef1 nhau v\u00e0 l\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 quy\u1ec1n l\u1ef1c, khi b\u1ea1n b\u1eaft \u0111\u1ea7u ph\u00e2n t\u00edch c\u00e1c \u0111\u1ecbnh ngh\u0129a v\u00e0 vai tr\u00f2 s\u00e2u h\u01a1n, b\u1ea1n s\u1ebd nh\u1eadn th\u1ea5y s\u1ef1 kh\u00e1c bi\u1ec7t. L\u00e0 m\u1ed9t boss, v\u1ec1 c\u01a1 b\u1ea3n l\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t v\u1ecb tr\u00ed c\u1ee5 th\u1ec3 trong m\u1ed9t t\u1ed5 ch\u1ee9c v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a h\u1ecd l\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau hi\u1ec7u qu\u1ea3. L\u00e0 m\u1ed9t leader kh\u00f4ng c\u00f3 nhi\u1ec1u \u00fd ngh\u0129a trong vi\u1ec7c gi\u1eef m\u1ed9t v\u1ecb tr\u00ed nh\u1ea5t \u0111\u1ecbnh, n\u00f3 l\u00e0 v\u1ec1 t\u1ea1o ra t\u1ea7m nh\u00ecn v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng v\u00e0 tin t\u01b0\u1edfng t\u1eeb c\u1ea5p d\u01b0\u1edbi. Trong khi c\u00e1c leader c\u1ea7n ph\u1ea3i c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 t\u00edn nhi\u1ec7m c\u1ee7a c\u1ea5p d\u01b0\u1edbi v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng h\u1ecd \u0111\u01b0\u1ee3c truy\u1ec1n c\u1ea3m h\u1ee9ng \u0111\u1ec3 \u0111i theo, boss ch\u1ec9 \u0111\u01a1n gi\u1ea3n s\u1eed d\u1ee5ng quy\u1ec1n l\u1ef1c c\u1ee7a m\u00ecnh \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c v\u1ecb tr\u00ed cao v\u00e0 \u0111\u1ec3 c\u00e1c c\u1ea5p d\u01b0\u1edbi nghe theo b\u1edfi s\u1ef1 s\u1ee3 h\u00e3i ho\u1eb7c h\u0103m d\u1ecda.<\/p>\n

\u0110i\u1ec1u quan tr\u1ecdng c\u1ea7n l\u01b0u \u00fd l\u00e0 boss v\u00e0 leader kh\u00e1c bi\u1ec7t v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p m\u00e0 h\u1ecd th\u1ef1c hi\u1ec7n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng. Boss kh\u00f4ng quan t\u00e2m \u0111\u1ebfn vi\u1ec7c thay \u0111\u1ed5i hi\u1ec7n tr\u1ea1ng, \u0111i\u1ec1u \u0111\u00f3 c\u00f3 ngh\u0129a l\u00e0 nh\u1ea5n m\u1ea1nh v\u00e0o th\u1ee7 t\u1ee5c sau v\u00e0 t\u1ea1o ra c\u00e1ch qu\u1ea3n l\u00fd h\u00e0nh ch\u00ednh. M\u1eb7t kh\u00e1c, leader th\u01b0\u1eddng xuy\u00ean quan s\u00e1t m\u1ecdi th\u1ee9 s\u1ebd \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n ra sao v\u00e0 thay \u0111\u1ed5i nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n

Do \u0111\u00f3, vai tr\u00f2 c\u1ee7a leader l\u00e0 trao quy\u1ec1n cho c\u1ea5p d\u01b0\u1edbi v\u00e0 gi\u00fap h\u1ecd ph\u00e1t tri\u1ec3n t\u1ed1t h\u01a1n. \u0110\u1ed1i v\u1edbi boss, \u0111i\u1ec1u n\u00e0y kh\u00f4ng quan tr\u1ecdng, v\u00ec c\u00e1c ph\u01b0\u01a1ng ph\u00e1p v\u00e0 quy tr\u00ecnh hi\u1ec7n t\u1ea1i l\u00e0 \u0111\u1ee7 \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3. M\u1ed9t leader s\u1ebd c\u1ea7n nhi\u1ec1u tham v\u1ecdng h\u01a1n v\u00e0 c\u00e1c c\u00f4ng c\u1ee5 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u1ea5p d\u01b0\u1edbi \u0111\u01b0\u1ee3c l\u1ea5y c\u1ea3m h\u1ee9ng v\u00e0 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 suy ngh\u0129 l\u1edbn h\u01a1n. Do v\u1eady s\u1ef1 kh\u00e1c bi\u1ec7t ph\u1ea7n l\u1edbn l\u00e0 t\u00e2m l\u00fd; t\u1ea7m nh\u00ecn th\u00f4ng qua c\u00e1ch h\u1ecd nh\u00ecn nh\u1eadn th\u1ebf gi\u1edbi.<\/p>\n

V\u1ec1 c\u01a1 b\u1ea3n, ai \u0111\u00f3 ng\u1ed3i \u1edf v\u1ecb tr\u00ed c\u1ee7a boss c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t m\u1ed9t leader n\u1ebfu t\u1eadp trung v\u00e0o c\u00e1c y\u1ebfu t\u1ed1 tr\u00ean. Cu\u1ed1i c\u00f9ng, s\u1ef1 kh\u00e1c bi\u1ec7t l\u00e0 v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p b\u1ea1n th\u1ef1c hi\u1ec7n \u0111\u1ec3 qu\u1ea3n tr\u1ecb c\u1ea5p d\u01b0\u1edbi v\u00e0 m\u1ee5c ti\u00eau m\u00e0 b\u1ea1n \u0111\u1eb7t ra cho ch\u00ednh m\u00ecnh – b\u1ea1n c\u00f3 mu\u1ed1n d\u1eabn d\u1eaft ng\u01b0\u1eddi kh\u00e1c v\u00e0 thay \u0111\u1ed5i m\u1ecdi th\u1ee9 cho t\u1ed1t h\u01a1n hay l\u00e0 b\u1ea1n vui v\u1ebb v\u1edbi vi\u1ec7c ch\u1ec9 \u0111\u1ea1o v\u00e0 ch\u1ec9 huy?<\/p>\n","protected":false},"excerpt":{"rendered":"

BOSS L\u00c0 G\u00cc? Boss l\u00e0 m\u1ed9t t\u1eeb c\u00f3 xu h\u01b0\u1edbng t\u1ea1o ra ph\u1ea3n \u1ee9ng ti\u00eau c\u1ef1c. Khi ch\u00fang ta mi\u00eau t\u1ea3 m\u1ed9t ai \u0111\u00f3 l\u00e0 ‘boss’, ch\u00fang ta th\u01b0\u1eddng ng\u1ee5 \u00fd r\u1eb1ng ng\u01b0\u1eddi \u0111\u00f3 \u0111ang h\u00e0nh x\u1eed c\u1ef1c k\u1ef3 kh\u00f4ng m\u1ea5y t\u00edch c\u1ef1c. M\u1eb7c d\u00f9 ch\u00fang ta c\u00f3 th\u1ec3 coi ‘Boss’ l\u00e0 m\u1ed9t t\u1eeb mang […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[168],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4256"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=4256"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4256\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=4256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=4256"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=4256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}