{"id":4535,"date":"2023-11-30T02:15:26","date_gmt":"2023-11-30T02:15:26","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=4535"},"modified":"2023-12-21T09:44:31","modified_gmt":"2023-12-21T02:44:31","slug":"nhung-nguyen-tac-tu-duy-dot-pha-trong-cach-ban-hang-hien-dai","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/nhung-nguyen-tac-tu-duy-dot-pha-trong-cach-ban-hang-hien-dai.html","title":{"rendered":"Nh\u1eefng nguy\u00ean t\u1eafc t\u01b0 duy \u0111\u1ed9t ph\u00e1 trong c\u00e1ch b\u00e1n h\u00e0ng hi\u1ec7n \u0111\u1ea1i"},"content":{"rendered":"<p><em>K\u1ef7 nguy\u00ean 4.0 y\u00eau c\u1ea7u salesman (chuy\u00ean vi\u00ean b\u00e1n h\u00e0ng) ph\u1ea3i t\u1ef1 trang b\u1ecb cho b\u1ea3n th\u00e2n nh\u1eefng ki\u1ebfn th\u1ee9c v\u00e0 t\u01b0 duy b\u00e1n h\u00e0ng hi\u1ec7n \u0111\u1ea1i \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng nh\u1ea5t \u0111\u1ecbnh trong ngh\u1ec1.\u00a0C\u00f9ng xem nh\u1eefng nguy\u00ean t\u1eafc t\u01b0 duy \u0111\u1ed9t ph\u00e1 trong c\u00e1ch b\u00e1n h\u00e0ng hi\u1ec7n \u0111\u1ea1i d\u01b0\u1edbi \u0111\u00e2y s\u1ebd gi\u00fap \u00edch g\u00ec cho b\u1ea1n nh\u00e9!<\/em><\/p>\n<p>B\u00e1n h\u00e0ng l\u00e0 m\u1ed9t c\u00f4ng \u1d20i\u1ec7c mang t\u00ednh ngh\u1ec7 thu\u1eadt cao, \u0111\u00f2i h\u1ecfi ph\u1ea3i c\u00f3 \u0455\u1ef1 \u1ee9ng \u0445\u1eed n\u0103ng \u0111\u1ed9ng, t\u01b0 du\u0443 \u0455\u00e1ng t\u1ea1o k\u1ebft h\u1ee3p \u1d20\u1edbi \u0455\u1ef1 th\u00f4ng minh \u1d20\u00e0 l\u00f2ng ki\u00ean nh\u1eabn. M\u1ed9t salesman th\u00e0nh c\u00f4ng ph\u1ea3i l\u00e0 ng\u01b0\u1eddi bi\u1ebft c\u00e2n b\u1eb1ng gi\u1eefa c\u00e1c y\u1ebfu t\u1ed1 \u0111\u00f3, v\u1eeba ph\u1ea3i b\u00e1n h\u00e0ng m\u1ed9t c\u00e1ch quy\u1ebft \u0111o\u00e1n, v\u1eeba ph\u1ea3i quan s\u00e1t v\u00e0 hi\u1ec3u nhu c\u1ea7u kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh.<\/p>\n<h2>C\u00e1 nh\u00e2n h\u00f3a t\u1eebng kh\u00e1ch h\u00e0ng<\/h2>\n<p>Tr\u1ea3i nghi\u1ec7m nhi\u1ec1u s\u1ebd gi\u00fap cho b\u1ea1n trang b\u1ecb t\u01b0 duy b\u00e1n h\u00e0ng hi\u1ec7n \u0111\u1ea1i v\u1ec1 t\u00ednh \u0111\u1eb7c th\u00f9 c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng. M\u1ed7i c\u00e1 nh\u00e2n \u0111\u1ec1u c\u00f3 mong mu\u1ed1n v\u00e0 nhu c\u1ea7u ti\u1ec1m \u1ea9n kh\u00e1c nhau. V\u00ed d\u1ee5, n\u1ebfu \u0111\u00e3 ph\u00e2n lo\u1ea1i t\u1ec7p kh\u00e1ch h\u00e0ng theo nh\u00f3m tu\u1ed5i, gi\u1edbi t\u00ednh, tr\u00ecnh \u0111\u1ed9, c\u00f4ng vi\u1ec7c,\u2026 th\u00ec v\u1eabn c\u00f3 kh\u1ea3 n\u0103ng c\u00f3 s\u1ef1 kh\u00e1c nhau v\u1ec1 nhu c\u1ea7u. V\u00ed d\u1ee5, hai ng\u01b0\u1eddi c\u00f9ng v\u00e0o m\u1ed9t c\u01a1 s\u1edf l\u00e0m \u0111\u1eb9p \u0111\u1ec3 tr\u1ebb h\u00f3a da nh\u01b0ng A t\u00ecm ki\u1ebfm ph\u01b0\u01a1ng ph\u00e1p s\u1eed d\u1ee5ng t\u1ebf b\u00e0o g\u1ed1c\u00a0 nh\u01b0ng B l\u1ea1i th\u00edch d\u00f9ng m\u00e1y n\u00e2ng c\u01a1 tr\u1ebb h\u00f3a.<\/p>\n<p>Ngo\u00e0i ra, h\u00e0nh vi ti\u00eau d\u00f9ng c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch k\u1ef9. V\u00ed d\u1ee5, c\u00f9ng l\u00e0 mua h\u00e0ng tr\u00ean m\u1ea1ng nh\u01b0ng A th\u00edch trang th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed n\u1ed5i ti\u1ebfng, B l\u1ea1i quan t\u00e2m \u0111\u1ebfn c\u00e1c profile c\u1ee7a influencer. V\u00ec v\u1eady, salesman c\u1ea7n hi\u1ec3u r\u1eb1ng vi\u1ec7c c\u00e1 nh\u00e2n h\u00f3a t\u1eebng kh\u00e1ch h\u00e0ng l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng.<\/p>\n<h2><strong>Kh\u00e1ch h\u00e0ng c\u1ea7n \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng quan \u0111i\u1ec3m<\/strong><\/h2>\n<p>T\u01b0 duy b\u00e1n h\u00e0ng hi\u1ec7n \u0111\u1ea1i m\u00e0 salesman c\u1ea7n ch\u00fa \u00fd l\u00e0 h\u1ea1n ch\u1ebf t\u1ed1i \u0111a suy ngh\u0129 cho r\u1eb1ng b\u1ea3n th\u00e2n lu\u00f4n \u0111\u00fang. H\u00e3y nh\u1edb r\u1eb1ng m\u1ecdi l\u1eddi n\u00f3i v\u00e0 quy\u1ebft \u0111\u1ecbnh c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec1u c\u00f3 l\u00fd do n\u00e0o \u0111\u00f3. Kh\u1ea3 n\u0103ng kh\u00e1ch h\u00e0ng qu\u00e1 kh\u00f3 t\u00ednh c\u0169ng c\u00f3 th\u1ec3 x\u1ea3y ra nh\u01b0ng v\u1eabn c\u00f2n nhi\u1ec1u l\u00fd do kh\u00e1c nh\u01b0 th\u00e1i \u0111\u1ed9, k\u1ef9 n\u0103ng c\u1ee7a salesman, t\u00ednh n\u0103ng, l\u1ee3i \u00edch, kh\u00e1c bi\u1ec7t t\u1eeb s\u1ea3n ph\u1ea9m, kh\u1ea3 n\u0103ng t\u00e0i ch\u00ednh,\u2026\u00a0 H\u00e3y \u0111\u1eb7t b\u1ea3n th\u00e2n tr\u00ean l\u1eadp tr\u01b0\u1eddng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 l\u1eafng nghe, th\u1ea5u hi\u1ec3u v\u00e0 th\u1ec3 hi\u1ec7n s\u1ef1 \u0111\u1ed3ng c\u1ea3m.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><\/figure>\n<\/div>\n<p>Xung \u0111\u1ed9t n\u00ean \u0111\u01b0\u1ee3c x\u1eed l\u00fd b\u01b0\u1edbc \u0111\u1ea7u b\u1eb1ng t\u00ecnh c\u1ea3m, l\u1eafng nghe v\u00e0 th\u1ea5u hi\u1ec3u. V\u00ed d\u1ee5, thay v\u00ec ph\u1ea3n kh\u00e1ng ngay t\u1ee9c kh\u1eafc th\u00ec salesman c\u00f3 th\u1ec3 n\u00f3i: \u201cD\u1ea1, em \u0111\u00e3 n\u1eafm \u0111\u01b0\u1ee3c thi\u1ebfu s\u00f3t c\u1ee7a s\u1ea3n ph\u1ea9m. V\u00e0 em c\u1ea7n t\u00ecm hi\u1ec3u k\u1ef9 h\u01a1n v\u1ec1 t\u00ecnh h\u00ecnh hi\u1ec7n t\u1ea1i \u0111\u1ec3 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng trong t\u01b0\u01a1ng lai \u1ea1! C\u00e2u h\u1ecfi th\u1ee9 nh\u1ea5t l\u00e0\u2026\u201d.<\/p>\n<p>Sau khi kh\u00eda c\u1ea1nh c\u1ea3m x\u00fac \u0111\u00e3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft th\u00ec salesman c\u1ea7n t\u1eadp trung v\u00e0o LOGIC, d\u1eef ki\u1ec7n v\u00e0 t\u00ednh hi\u1ec7u qu\u1ea3. Sau c\u00f9ng, kh\u00e1ch h\u00e0ng v\u1eabn c\u1ea7n t\u00ednh hi\u1ec7u qu\u1ea3. V\u00ec v\u1eady salesman n\u00ean t\u01b0 v\u1ea5n ch\u00ednh x\u00e1c s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi nhu c\u1ea7u c\u1ee7a h\u1ecd.<\/p>\n<h2><strong>Nhu c\u1ea7u c\u00f3 th\u1ec3 thay \u0111\u1ed5i m\u1ed9t c\u00e1ch kh\u00f3 d\u1ef1 \u0111o\u00e1n!<\/strong><\/h2>\n<p>Trong th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7 ph\u00e1t tri\u1ec3n \u201cv\u0169 b\u00e3o\u201d, kh\u00f4ng nh\u1eefng nhu c\u1ea7u v\u00e0 mong mu\u1ed1n m\u00e0 c\u1ea3 h\u00e0nh vi ti\u00eau d\u00f9ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c xem l\u00e0 thay \u0111\u1ed5i \u201ctheo t\u1eebng ph\u00fat\u201d. V\u00ed d\u1ee5 khi \u0111\u1ebfn l\u01b0\u1edbt trang th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed \u0111\u1ec3 mua \u0111i\u1ec7n tho\u1ea1i v\u1edbi nhu c\u1ea7u nghe g\u1ecdi. 3 ph\u00fat sau kh\u00e1ch h\u00e0ng ch\u1ee3t nh\u1eadn ra h\u1ecd c\u1ea7n m\u1ed9t smartphone c\u00f3 camera \u0111\u1ee7 m\u1ea1nh \u0111\u1ec3 ch\u1ee5p h\u00ecnh v\u1edbi b\u1ea1n b\u00e8.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><\/figure>\n<\/div>\n<p>V\u1eady salesman c\u1ea7n trang b\u1ecb t\u01b0 duy b\u00e1n h\u00e0ng hi\u1ec7n \u0111\u1ea1i nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 trong th\u1eddi \u0111\u1ea1i ng\u00e0y nay? \u0110\u1ea7u ti\u00ean v\u00e0 quan tr\u1ecdng h\u01a1n h\u1ebft l\u00e0 salesman c\u1ea7n t\u00f4n tr\u1ecdng s\u1ef1 thay \u0111\u1ed5i b\u1ea5t th\u01b0\u1eddng trong nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. K\u1ebf \u0111\u1ebfn l\u00e0 l\u01b0u gi\u1eef \u1ea5n t\u01b0\u1ee3ng t\u1ed1t v\u1ec1 s\u1ef1 kh\u00e1c bi\u1ec7t c\u1ee7a s\u1ea3n ph\u1ea9m v\u1edbi t\u01b0 c\u00e1ch ng\u01b0\u1eddi t\u01b0 v\u1ea5n b\u00e1n h\u00e0ng. \u0110\u01a1n c\u1eed nh\u01b0 t\u00ednh sang tr\u1ecdng c\u1ee7a Iphone c\u00f3 th\u1ec3 s\u1ebd khi\u1ebfn kh\u00e1ch h\u00e0ng ch\u1ea5p nh\u1eadn s\u1ef1 thi\u1ebfu s\u00f3t v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng camera. Salesman c\u1ea7n n\u00eau b\u1eadt s\u1ef1 kh\u00e1c bi\u1ec7t \u0111\u00f3!<\/p>\n<h2><strong>Kh\u00e1ch h\u00e0ng c\u00f3 nhi\u1ec1u lo\u1ea1i t\u00ednh c\u00e1ch kh\u00e1c nhau<\/strong><\/h2>\n<p>M\u1ed9t trong nh\u1eefng m\u00f4 h\u00ecnh ph\u00e2n lo\u1ea1i xu h\u01b0\u1edbng t\u00ednh c\u00e1ch con ng\u01b0\u1eddi kh\u00e1 n\u1ed5i ti\u1ebfng l\u00e0 DISC c\u1ee7a Marston. Kh\u00e1ch h\u00e0ng c\u0169ng c\u00f3 th\u1ec3 d\u1ef1a tr\u00ean m\u00f4 h\u00ecnh n\u00e0y \u0111\u1ec3 chia th\u00e0nh 04 lo\u1ea1i: Th\u1ee7 l\u0129nh; Ng\u01b0\u1eddi \u1ea3nh h\u01b0\u1edfng; Ng\u01b0\u1eddi ki\u00ean \u0111\u1ecbnh; Ng\u01b0\u1eddi tu\u00e2n th\u1ee7.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4183 entered lazyloaded\" src=\"https:\/\/hamogroup.com.vn\/wp-content\/uploads\/\/03\/disc-2_1.png\" alt=\"\" width=\"487\" height=\"365\" data-lazy-src=\"https:\/\/hamogroup.com.vn\/wp-content\/uploads\/\/03\/disc-2_1.png\" data-ll-status=\"loaded\" \/><\/figure>\n<\/div>\n<p>Nh\u00f3m Th\u1ee7 l\u0129nh c\u00f3 xu h\u01b0\u1edbng th\u00edch chi\u1ebfn th\u1eafng, t\u1ef1 tin, nhanh nh\u1eb9n, ti\u1ebfp c\u1eadn tr\u1ef1c di\u1ec7n n\u00ean salesman c\u1ea7n giao ti\u1ebfp ng\u1eafn g\u1ecdn, t\u1eadp trung v\u00e0o gi\u1ea3i ph\u00e1p, tr\u00e1nh v\u00f2ng vo. Nh\u00f3m Ng\u01b0\u1eddi \u1ea3nh h\u01b0\u1edfng c\u00f3 xu h\u01b0\u1edbng t\u1ea1o kh\u00f4ng kh\u00ed s\u00f4i \u0111\u1ed9ng, \u1ea5m \u00e1p, l\u1ea1c quan v\u00e0 t\u00ecnh c\u1ea3m n\u00ean salesman \u0111\u00f4i khi c\u1ea7n \u201ct\u00e1m\u201d v\u1edbi h\u1ecd.<\/p>\n<p>Nh\u00f3m Ng\u01b0\u1eddi ki\u00ean \u0111\u1ecbnh l\u1ea1i c\u00f3 xu h\u01b0\u1edbng ki\u00ean nh\u1eabn, ch\u00fa \u00fd ti\u1ec3u ti\u1ebft v\u00e0 kh\u00e1 tr\u1ea7m t\u00ednh n\u00ean salesman c\u1ea7n th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m ch\u00e2n th\u00e0nh. Nh\u00f3m Ng\u01b0\u1eddi tu\u00e2n th\u1ee7 c\u00f3 xu h\u01b0\u1edbng lu\u00f4n quan t\u00e2m \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng, t\u00ednh ch\u00ednh x\u00e1c, n\u0103ng l\u1ef1c, logic n\u00ean salesman c\u1ea7n t\u1eadp trung v\u00e0o tr\u1ecdng \u0111i\u1ec3m, chi ti\u1ebft v\u00e0 lo\u1ea1i b\u1ecf c\u1ea3m x\u00fac ra kh\u1ecfi cu\u1ed9c giao ti\u1ebfp.<\/p>\n<h2><strong>Kh\u00e1ch h\u00e0ng kh\u00f4ng th\u00edch nghe \u201c\u0111\u1ea1o l\u00fd\u201d<\/strong><\/h2>\n<p>Khi x\u1ea3y ra xung \u0111\u1ed9t, nhi\u1ec1u salesman m\u1eafc sai l\u1ea7m l\u00e0 li\u00ean t\u1ee5c \u201cgi\u1ea3ng \u0111\u1ea1o l\u00fd\u201d cho kh\u00e1ch h\u00e0ng v\u1ec1 l\u1ecbch s\u1eed, t\u00ednh n\u0103ng, th\u00e0nh ph\u1ea7n, s\u1ef1 tuy\u1ec7t v\u1eddi\u2026 c\u1ee7a s\u1ea3n ph\u1ea9m. Tuy nhi\u00ean, nh\u1eefng salesman c\u00f3 t\u01b0 duy b\u00e1n h\u00e0ng hi\u1ec7n \u0111\u1ea1i kh\u00f4ng l\u00e0m vi\u1ec7c theo c\u00e1ch \u0111\u00f3. H\u1ecd hi\u1ec3u r\u1eb1ng kh\u00e1ch h\u00e0ng c\u1ea7n th\u1ea5y \u0111\u01b0\u1ee3c th\u00e1i \u0111\u1ed9 \u0111\u00fang \u0111\u1eafn c\u1ee7a ng\u01b0\u1eddi b\u00e1n h\u00e0ng v\u00e0 hi\u1ec7u qu\u1ea3 th\u1ef1c t\u1ebf t\u1eeb s\u1ea3n ph\u1ea9m.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><\/figure>\n<\/div>\n<p>Xung \u0111\u1ed9t n\u00ean \u0111\u01b0\u1ee3c x\u1eed l\u00fd b\u01b0\u1edbc \u0111\u1ea7u b\u1eb1ng t\u00ecnh c\u1ea3m, l\u1eafng nghe v\u00e0 th\u1ea5u hi\u1ec3u. V\u00ed d\u1ee5, thay v\u00ec ph\u1ea3n kh\u00e1ng ngay t\u1ee9c kh\u1eafc th\u00ec salesman c\u00f3 th\u1ec3 n\u00f3i: \u201cD\u1ea1, em \u0111\u00e3 n\u1eafm \u0111\u01b0\u1ee3c thi\u1ebfu s\u00f3t c\u1ee7a s\u1ea3n ph\u1ea9m. V\u00e0 em c\u1ea7n t\u00ecm hi\u1ec3u k\u1ef9 h\u01a1n v\u1ec1 t\u00ecnh h\u00ecnh hi\u1ec7n t\u1ea1i \u0111\u1ec3 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng trong t\u01b0\u01a1ng lai \u1ea1! C\u00e2u h\u1ecfi th\u1ee9 nh\u1ea5t l\u00e0\u2026\u201d. Sau khi kh\u00eda c\u1ea1nh c\u1ea3m x\u00fac \u0111\u00e3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft th\u00ec salesman c\u1ea7n t\u1eadp trung v\u00e0o LOGIC, d\u1eef ki\u1ec7n v\u00e0 t\u00ednh hi\u1ec7u qu\u1ea3. Sau c\u00f9ng, kh\u00e1ch h\u00e0ng v\u1eabn c\u1ea7n t\u00ednh hi\u1ec7u qu\u1ea3. V\u00ec v\u1eady salesman n\u00ean t\u01b0 v\u1ea5n ch\u00ednh x\u00e1c s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi nhu c\u1ea7u c\u1ee7a h\u1ecd.<\/p>\n<h2><strong>Linh ho\u1ea1t v\u1edbi m\u1ecdi l\u1eddi t\u1eeb ch\u1ed1i c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><\/h2>\n<p>Th\u1ef1c t\u1ebf cho th\u1ea5y kh\u00e1ch h\u00e0ng r\u1ea5t kh\u00f3 \u201cm\u1edf l\u00f2ng\u201d \u0111\u1ec3 thay \u0111\u1ed5i quan \u0111i\u1ec3m c\u1ee7a b\u1ea3n th\u00e2n v\u1ec1 s\u1ea3n ph\u1ea9m. Khi \u0111\u01b0\u1ee3c ch\u00e0o h\u00e0ng, kh\u00e1ch h\u00e0ng th\u01b0\u1eddng c\u00f3 04 lo\u1ea1i suy ngh\u0129 v\u00e0 ch\u00fang t\u00f4i \u0111\u1ec1 xu\u1ea5t c\u00e1ch x\u1eed l\u00fd t\u01b0\u01a1ng \u1ee9ng nh\u01b0 sau:<\/p>\n<p>V\u1edbi suy ngh\u0129 \u201cKh\u00f4ng c\u00f3 nhu c\u1ea7u!\u201d th\u00ec salesman c\u1ea7n giao ti\u1ebfp \u0111\u1ec3 d\u1ef1 \u0111o\u00e1n v\u00e0 m\u00f4 t\u1ea3 th\u1ebf gi\u1edbi n\u1ed9i t\u00e2m c\u1ee7a kh\u00e1ch h\u00e0ng th\u00f4ng qua b\u00ean th\u1ee9 3. V\u1edbi suy ngh\u0129 \u201cT\u1eeb tr\u01b0\u1edbc t\u1edbi nay ch\u01b0a s\u1eed d\u1ee5ng bao gi\u1edd!\u201d th\u00ec h\u00e3y cho kh\u00e1ch h\u00e0ng d\u00f9ng c\u00e1c s\u1ea3n ph\u1ea9m gi\u00e1 tr\u1ecb th\u1ea5p \u0111\u1ec3 gi\u1ea3m r\u1ee7i ro.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4180 entered lazyloaded\" src=\"https:\/\/hamogroup.com.vn\/wp-content\/uploads\/\/03\/khach-hang-tu-choi.jpg\" alt=\"\" width=\"599\" height=\"399\" data-lazy-src=\"https:\/\/hamogroup.com.vn\/wp-content\/uploads\/\/03\/khach-hang-tu-choi.jpg\" data-ll-status=\"loaded\" \/><\/figure>\n<\/div>\n<p>V\u1edbi suy ngh\u0129 \u201cS\u1ea3n ph\u1ea9m c\u0169ng \u0111\u01b0\u1ee3c nh\u01b0ng c\u1ea7n ph\u1ea3i c\u00e2n nh\u1eafc th\u00eam!\u201d th\u00ec h\u00e3y h\u1ecfi kh\u00e1ch h\u00e0ng c\u00f2n lo l\u1eafng, \u01b0u t\u01b0 n\u00e0o \u0111\u1ec3 t\u01b0 v\u1ea5n k\u1ef9 h\u01a1n. V\u1edbi suy ngh\u0129 \u201cT\u00f4i th\u1ea5y c\u0169ng \u1ed5n nh\u01b0ng \u0111\u1ec3 xem c\u00e1c c\u1eeda h\u00e0ng kh\u00e1c \u0111\u00e3!\u201d th\u00ec h\u00e3y cung c\u1ea5p th\u00f4ng tin v\u1ec1 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh v\u00e0 cho kh\u00e1ch h\u00e0ng bi\u1ebft \u0111\u00e2y l\u00e0 s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p nh\u1ea5t.<\/p>\n<h2><strong>Chuy\u1ec3n h\u01b0\u1edbng t\u1eeb \u201cb\u00e1n\u201d sang ph\u1ee5c v\u1ee5<\/strong><\/h2>\n<p>Tr\u01b0\u1edbc ti\u00ean, salesman c\u1ea7n hi\u1ec3u r\u1eb1ng mu\u1ed1n b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 th\u00ec t\u1ea5t c\u1ea3 c\u00e1c kh\u00e2u trong quy tr\u00ecnh \u0111\u1ec1u ph\u1ea3i do kh\u00e1ch h\u00e0ng t\u1ef1 quy\u1ebft \u0111\u1ecbnh. Nh\u01b0ng mu\u1ed1n b\u00e1n \u0111\u01b0\u1ee3c h\u00e0ng th\u00ec salesman c\u1ea7n c\u00f3 k\u1ef9 n\u0103ng ph\u00e2n t\u00edch v\u00e0 hi\u1ec3u nhu c\u1ea7u \u0111\u1ec3 \u201c\u0111i\u1ec1u h\u01b0\u1edbng\u201d quy\u1ebft \u0111\u1ecbnh c\u1ee7a kh\u00e1ch h\u00e0ng. C\u00f3 hai tr\u01b0\u1eddng h\u1ee3p d\u1eabn \u0111\u1ebfn vi\u1ec7c ch\u01b0a mua: Ch\u1ea7n ch\u1eeb nh\u01b0ng kh\u00f4ng n\u00f3i l\u00fd do; N\u00eau th\u1eb3ng l\u00fd do kh\u00f4ng mu\u1ed1n mua. Th\u1ef1c t\u1ebf cho th\u1ea5y \u0111\u00e2y \u0111\u1ec1u l\u00e0 nh\u1eefng l\u00fd do li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m.<\/p>\n<p>Trong th\u1eddi \u0111\u1ea1i 4.0 ng\u00e0y nay, ph\u1ea7n l\u1edbn kh\u00e1ch h\u00e0ng \u0111\u1ee7 th\u00f4ng minh \u0111\u1ec3 bi\u1ebft \u0111\u00e2u l\u00e0 s\u1ea3n ph\u1ea9m t\u1ed1t nh\u1ea5t. M\u1ed1i quan t\u00e2m h\u00e0ng \u0111\u1ea7u c\u1ee7a h\u1ecd khi quy\u1ebft \u0111\u1ecbnh l\u00e0 li\u1ec7u salesman c\u00f3 th\u00e1i \u0111\u1ed9 ph\u1ee5c v\u1ee5 t\u1ed1t nh\u1ea5t hay kh\u00f4ng. V\u00ec v\u1eady, salesman c\u1ea7n chuy\u1ec3n h\u01b0\u1edbng t\u1eeb \u201cb\u00e1n\u201d sang PH\u1ee4C V\u1ee4.<\/p>\n<p>Nh\u01b0ng ph\u1ee5c v\u1ee5 nh\u01b0 th\u1ebf n\u00e0o? \u0110\u1ea7u ti\u00ean l\u00e0 ph\u1ea3i nhi\u1ec7t t\u00ecnh\u00a0 v\u00e0 chu to\u00e0n. K\u1ebf \u0111\u1ebfn l\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e2n bi\u1ec7t \u0111\u1ed1i x\u1eed \u0111\u1ecba v\u1ecb, \u0111\u1ed9 gi\u00e0u c\u00f3 c\u1ee7a c\u00e1c kh\u00e1ch h\u00e0ng. V\u00e0 quan tr\u1ecdng h\u01a1n c\u1ea3 l\u00e0 k\u1ef9 n\u0103ng tr\u00ecnh b\u00e0y v\u1edbi m\u1ecdi l\u1eddi n\u00f3i ph\u1ea3i \u0111\u1ed3ng nh\u1ea5t, \u201ctr\u01b0\u1edbc sau nh\u01b0 m\u1ed9t\u201d \u0111\u1ec3 kh\u00e1ch h\u00e0ng tin t\u01b0\u1edfng.<\/p>\n<h2><strong>Kh\u00f4ng c\u00f3 th\u1ea5t b\u1ea1i trong b\u00e1n h\u00e0ng! Ch\u1ec9 c\u00f3 b\u00e0i h\u1ecdc!<\/strong><\/h2>\n<p>Khi b\u00e1n h\u00e0ng kh\u00f4ng thu\u1eadn l\u1ee3i, nhi\u1ec1u salesman li\u1ec1n k\u1ebft lu\u1eadn \u0111\u00f3 l\u00e0 th\u1ea5t b\u1ea1i. Nh\u01b0ng \u0111\u00e2y l\u00e0 t\u01b0 duy sai trong b\u00e1n h\u00e0ng hi\u1ec7n \u0111\u1ea1i. M\u1ecdi l\u1eddi t\u1eeb ch\u1ed1i \u0111\u1ec1u c\u00f3 l\u00fd do (v\u00ed d\u1ee5 t\u00ednh c\u00e1ch kh\u00e1ch h\u00e0ng qu\u00e1 kh\u00f3 ho\u1eb7c h\u1ecd \u0111ang b\u1eadn). \u0110\u00f3 \u0111\u1ec1u l\u00e0 nh\u1eefng l\u1eddi ph\u1ea3n h\u1ed3i \u0111\u1ec3 salesman t\u00ecm gi\u1ea3i ph\u00e1p kh\u00e1c v\u00e0 r\u00fat kinh nghi\u1ec7m trong t\u01b0\u01a1ng lai.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4185 entered lazyloaded\" src=\"https:\/\/hamogroup.com.vn\/wp-content\/uploads\/\/03\/_05_31______2496d79b5d4fd04242b94e9fd6aaf35e.jpg\" alt=\"\" width=\"574\" height=\"358\" data-lazy-src=\"https:\/\/hamogroup.com.vn\/wp-content\/uploads\/\/03\/_05_31______2496d79b5d4fd04242b94e9fd6aaf35e.jpg\" data-ll-status=\"loaded\" \/><\/figure>\n<\/div>\n<p>Khi \u0111\u1ed1i di\u1ec7n v\u1edbi \u201cs\u1ef1 c\u1ef1 tuy\u1ec7t\u201d, salesman c\u00f3 03 c\u00e1ch \u0111\u1ec3 x\u1eed l\u00fd thay v\u00ec b\u1ecf cu\u1ed9c: Tr\u1ef1c ti\u1ebfp h\u1ecfi l\u00fd do \u0111\u1ec3 l\u1ea7n sau r\u00fat kinh nghi\u1ec7m; \u0110\u1ee9ng tr\u00ean g\u00f3c \u0111\u1ed9 c\u1ee7a \u0111\u1ed1i ph\u01b0\u01a1ng \u0111\u1ec3 t\u00ecm nguy\u00ean nh\u00e2n; Cho \u0111\u1ed1i ph\u01b0\u01a1ng bi\u1ebft r\u1eb1ng s\u1ebd lu\u00f4n s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 d\u00f9 quy\u1ebft \u0111\u1ecbnh c\u1ee7a h\u1ecd l\u00e0 g\u00ec.<\/p>\n<h2><strong>Kh\u00e1ch h\u00e0ng lu\u00f4n mu\u1ed1n b\u1ea3n th\u00e2n tr\u1edf n\u00ean th\u00f4ng minh v\u00e0 \u0111\u1eb7c bi\u1ec7t<\/strong><\/h2>\n<p>Salesman c\u1ea7n c\u00f3 t\u01b0 duy b\u00e1n h\u00e0ng hi\u1ec7n \u0111\u1ea1i r\u1eb1ng m\u1ed7i kh\u00e1ch h\u00e0ng \u0111\u1ec1u l\u00e0 VIP. H\u00e3y giao ti\u1ebfp m\u1ed9t c\u00e1ch ch\u00e2n th\u00e0nh, kh\u00f4ng che d\u1ea5u, th\u1eadt s\u1ef1 chu to\u00e0n, l\u1eafng nghe, ph\u1ee5c v\u1ee5 sau mua h\u00e0ng t\u00edch c\u1ef1c. H\u00e3y cho kh\u00e1ch h\u00e0ng m\u1ed9t l\u00fd do \u0111\u1ec3 b\u1ecf ti\u1ec1n mua s\u1ea3n ph\u1ea9m. H\u1ecd c\u1ea7n c\u00f3 c\u1ea3m gi\u00e1c \u0111\u01b0\u1ee3c ch\u0103m s\u00f3c v\u1edbi ch\u1ebf \u0111\u1ed9 ri\u00eang nh\u01b0 VIP. H\u1ecd c\u1ea7n ph\u1ea3i th\u1ed1t l\u00ean: \u201cWow! B\u1ecf ti\u1ec1n mua c\u0169ng \u0111\u00e1ng!\u201d<\/p>\n<p>Theo \u0111\u00f3, salesman tuy\u1ec7t \u0111\u1ed1i kh\u00f4ng \u0111\u01b0\u1ee3c tranh quy\u1ec1n n\u00f3i v\u1edbi kh\u00e1ch h\u00e0ng. Khi h\u1ecd n\u00f3i th\u00ec salesman c\u1ea7n ghi ch\u00e9p c\u1ea9n th\u1eadn v\u00e0o s\u1ed5 \u0111\u1ec3 b\u00e0y t\u1ecf s\u1ef1 t\u00f4n tr\u1ecdng. H\u00e3y th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m \u0111\u00fang m\u1ee9c v\u1ec1 ng\u00e0y sinh v\u00e0 s\u1edf th\u00edch c\u00e1 nh\u00e2n c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng. Quan tr\u1ecdng h\u01a1n h\u1ebft l\u00e0 salesman c\u1ea7n nh\u1ea5n m\u1ea1nh quy tr\u00ecnh ch\u0103m s\u00f3c sau mua h\u00e0ng \u0111\u1ec3 t\u0103ng m\u1ee9c \u0111\u1ed9 tin t\u01b0\u1edfng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p>Ki\u1ebfn th\u1ee9c v\u1ec1 kinh doanh l\u00e0 v\u00f4 c\u00f9ng r\u1ed9ng l\u1edbn, ng\u01b0\u1eddi bi\u1ebft l\u00e0m ch\u1ee7 ki\u1ebfn th\u1ee9c, kh\u00f4ng ng\u1eebng ph\u00e1t tri\u1ec3n v\u00e0 h\u1ecdc h\u1ecfi s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng th\u00e0nh t\u1ef1u to l\u1edbn. Hy v\u1ecdng nh\u1eefng ki\u1ebfn th\u1ee9c v\u1ec1 c\u00e1ch t\u01b0 duy b\u00e1n h\u00e0ng hi\u1ec7n \u0111\u1ea1i tr\u00ean \u0111\u00e2y s\u1ebd gi\u00fap \u00edch cho b\u1ea1n tr\u00ean con \u0111\u01b0\u1eddng tr\u1edf th\u00e0nh m\u1ed9t chuy\u00ean vi\u00ean b\u00e1n h\u00e0ng si\u00eau \u0111\u1eb3ng. \u0110\u1eebng qu\u00ean ti\u1ebfp t\u1ee5c theo d\u00f5i HaMo \u0111\u1ec3 c\u1eadp nh\u1eadt c\u00e1c th\u00f4ng tin h\u1eefu \u00edch m\u1ed7i ng\u00e0y nh\u00e9!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>K\u1ef7 nguy\u00ean 4.0 y\u00eau c\u1ea7u salesman (chuy\u00ean vi\u00ean b\u00e1n h\u00e0ng) ph\u1ea3i t\u1ef1 trang b\u1ecb cho b\u1ea3n th\u00e2n nh\u1eefng ki\u1ebfn th\u1ee9c v\u00e0 t\u01b0 duy b\u00e1n h\u00e0ng hi\u1ec7n \u0111\u1ea1i \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng nh\u1ea5t \u0111\u1ecbnh trong ngh\u1ec1.\u00a0C\u00f9ng xem nh\u1eefng nguy\u00ean t\u1eafc t\u01b0 duy \u0111\u1ed9t ph\u00e1 trong c\u00e1ch b\u00e1n h\u00e0ng hi\u1ec7n \u0111\u1ea1i d\u01b0\u1edbi \u0111\u00e2y s\u1ebd gi\u00fap \u00edch [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[203],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4535"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=4535"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4535\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=4535"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=4535"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=4535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}