{"id":4679,"date":"2023-11-29T17:24:05","date_gmt":"2023-11-29T17:24:05","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=4679"},"modified":"2023-11-29T07:52:00","modified_gmt":"2023-11-29T07:52:00","slug":"3-buoc-ren-luyen-tri-tue-cam-xuc-de-thanh-cong-hon","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/3-buoc-ren-luyen-tri-tue-cam-xuc-de-thanh-cong-hon.html","title":{"rendered":"3 B\u01b0\u1edbc r\u00e8n luy\u1ec7n tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac \u0111\u1ec3 th\u00e0nh c\u00f4ng h\u01a1n"},"content":{"rendered":"<p><strong>Tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac (Emotional Intelligence) l\u00e0 kh\u1ea3 n\u0103ng \u201cgi\u00e1m s\u00e1t\u201d v\u00e0 ph\u00e2n bi\u1ec7t c\u1ea3m x\u00fac c\u1ee7a b\u1ea3n th\u00e2n, c\u1ee7a nh\u1eefng ng\u01b0\u1eddi xung quanh v\u00e0 s\u1eed d\u1ee5ng nh\u1eefng th\u00f4ng tin \u0111\u00f3 \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng suy ngh\u0129 v\u00e0 h\u00e0nh \u0111\u1ed9ng.<\/strong><\/p>\n<p>Trong l\u0129nh v\u1ef1c kinh doanh, tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac mang \u0111\u1ebfn \u00edt nh\u1ea5t 3 l\u1ee3i th\u1ebf:<\/p>\n<p>&#8211; Hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c cao. Nhi\u1ec1u nghi\u00ean c\u1ee9u cho th\u1ea5y n\u0103ng l\u1ef1c c\u1ea3m x\u00fac quan tr\u1ecdng g\u1ea5p \u0111\u00f4i n\u0103ng l\u1ef1c nh\u1eadn th\u1ee9c \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean khi th\u1ef1c hi\u1ec7n nh\u1eefng nhi\u1ec7m v\u1ee5 b\u00ean ngo\u00e0i v\u0103n ph\u00f2ng l\u00e0m vi\u1ec7c. \u0110i\u1ec1u n\u00e0y \u0111\u00fang v\u1edbi c\u1ea3 c\u00e1c v\u1ecb tr\u00ed k\u1ef9 s\u01b0.<\/p>\n<p>&#8211; Nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o, nh\u00e0 qu\u1ea3n l\u00fd gi\u00e0u tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac th\u01b0\u1eddng v\u1eadn h\u00e0nh c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o, qu\u1ea3n l\u00fd kh\u00e1c.<\/p>\n<p>&#8211; Tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac gi\u00fap m\u1ed9t c\u00e1 nh\u00e2n h\u1ea1nh ph\u00fac. Nh\u00e2n vi\u00ean h\u1ea1nh ph\u00fac ch\u00ednh l\u00e0 t\u00e0i s\u1ea3n v\u00f4 gi\u00e1 cho c\u00f4ng ty v\u00ec h\u1ecd s\u1ebd l\u00e0m vi\u1ec7c nh\u00f3m hi\u1ec7u qu\u1ea3 h\u01a1n, \u0111em \u0111\u1ebfn d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n cho kh\u00e1ch h\u00e0ng (khi kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng, h\u1ecd s\u1eb5n s\u00e0ng chi nhi\u1ec1u ti\u1ec1n h\u01a1n), l\u00e0m vi\u1ec7c v\u1edbi n\u0103ng su\u1ea5t cao h\u01a1n v\u00e0 s\u00e1ng t\u1ea1o h\u01a1n.<\/p>\n<p>X\u00e9t d\u01b0\u1edbi g\u00f3c \u0111\u1ed9 c\u00e1 nh\u00e2n, tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac c\u0169ng mang \u0111\u1ebfn nhi\u1ec1u l\u1ee3i th\u1ebf nh\u01b0:<\/p>\n<p>&#8211; B\u00ecnh t\u0129nh v\u00e0 s\u00e1ng su\u1ed1t. Ng\u01b0\u1eddi gi\u00e0u tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac s\u1ebd bi\u1ebft c\u00e1ch \u201cxoa d\u1ecbu\u201d c\u01a1 th\u1ec3 v\u00e0 \u0111\u1ea7u \u00f3c, nh\u00ecn m\u1ecdi th\u1ee9 r\u00f5 r\u00e0ng v\u00e0 kh\u00e1ch quan, th\u1eadm ch\u00ed trong nh\u1eefng t\u00ecnh hu\u1ed1ng kh\u00f3 kh\u0103n. Nhi\u1ec1u nghi\u00ean c\u1ee9u cho th\u1ea5y ch\u1ec9 v\u00e0i tu\u1ea7n t\u1eadp thi\u1ec1n ch\u00e1nh ni\u1ec7m c\u00f3 th\u1ec3 l\u00e0m gi\u1ea3m ho\u1ea1t \u0111\u1ed9ng c\u1ee7a h\u1ea1ch h\u1ea1nh nh\u00e2n (n\u1eb1m \u1edf t\u00e2m c\u1ee7a n\u00e3o, l\u00e0 n\u01a1i x\u1eed l\u00fd c\u00e1c y\u1ebfu t\u1ed1 g\u00e2y c\u1ea3m x\u00fac \u1edf con ng\u01b0\u1eddi, trong \u0111\u00f3 c\u00f3 c\u1ea3m x\u00fac s\u1ee3 h\u00e3i). M\u1ed9t nghi\u00ean c\u1ee9u kh\u00e1c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n n\u0103m 2014 c\u0169ng cho th\u1ea5y ch\u1ec9 v\u1edbi 15 ph\u00fat thi\u1ec1n ch\u00e1nh ni\u1ec7m, ch\u00fang ta \u0111\u00e3 c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u v\u01b0\u1ee3t qua \u0111\u01b0\u1ee3c nh\u1eefng quan \u0111i\u1ec3m th\u00e0nh ki\u1ebfn trong vi\u1ec7c \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh.<\/p>\n<p>&#8211; Ki\u00ean c\u01b0\u1eddng \u0111\u1ed1i m\u1eb7t v\u1edbi kh\u00f3 kh\u0103n. Khi tinh th\u1ea7n vui v\u1ebb, tho\u1ea3i m\u00e1i, ch\u00fang ta s\u1ebd v\u01b0\u1ee3t qua c\u00e1c tr\u1edf ng\u1ea1i d\u1ec5 d\u00e0ng h\u01a1n.<\/p>\n<p>&#8211; D\u00f9ng l\u00f2ng t\u1ed1t \u0111\u1ec3 nh\u00ecn nh\u1eadn b\u1ea3n th\u00e2n v\u00e0 nh\u00ecn nh\u1eadn ng\u01b0\u1eddi kh\u00e1c. Nh\u1edd \u0111\u00f3, c\u00e1c m\u1ed1i quan h\u1ec7 xung quanh s\u1ebd tr\u1edf n\u00ean t\u1ed1t \u0111\u1eb9p h\u01a1n.<\/p>\n<p>Theo Chade-Meng Tan \u2013 c\u1ef1u k\u1ef9 s\u01b0 ph\u1ea7n m\u1ec1m c\u1ee7a Google, ng\u01b0\u1eddi t\u1ea1o ra ch\u01b0\u01a1ng tr\u00ecnh T\u1ef1 kh\u00e1m ph\u00e1 b\u1ea3n th\u00e2n (Search inside yourself) t\u1ea1i C\u00f4ng ty Google, t\u00e1c gi\u1ea3 s\u00e1ch b\u00e1n ch\u1ea1y c\u1ee7a\u00a0<em>New York Times<\/em>, tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac l\u00e0 s\u1ef1 t\u1eadp h\u1ee3p c\u00e1c k\u1ef9 n\u0103ng v\u1ec1 tr\u00ed tu\u1ec7 v\u00e0 c\u1ea3m x\u00fac. \u0110\u1ec3 r\u00e8n luy\u1ec7n tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac, t\u1ea5t c\u1ea3 nh\u1eefng g\u00ec ch\u00fang ta c\u1ea7n l\u00e0m l\u00e0 r\u00e8n luy\u1ec7n t\u00e2m tr\u00ed \u0111\u1ec3 n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c nh\u1eefng k\u1ef9 n\u0103ng \u0111\u00f3.<\/p>\n<p>Chade-Meng Tan cho r\u1eb1ng qu\u00e1 tr\u00ecnh t\u1ef1 kh\u00e1m ph\u00e1 ch\u00ednh m\u00ecnh \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong 3 b\u01b0\u1edbc:<\/p>\n<p><strong>B\u01b0\u1edbc 1: R\u00e8n luy\u1ec7n kh\u1ea3 n\u0103ng ch\u00fa \u00fd<\/strong>. S\u1ef1 ch\u00fa \u00fd l\u00e0 n\u1ec1n t\u1ea3ng c\u1ee7a t\u1ea5t c\u1ea3 kh\u1ea3 n\u0103ng nh\u1eadn th\u1ee9c v\u00e0 c\u1ea3m x\u00fac. R\u00e8n luy\u1ec7n kh\u1ea3 n\u0103ng ch\u00fa \u00fd c\u00f3 th\u1ec3 t\u1ea1o ra m\u1ed9t t\u00e2m th\u1ebf b\u00ecnh t\u0129nh v\u00e0 s\u00e1ng su\u1ed1t. \u0110\u00e2y ch\u00ednh l\u00e0 c\u01a1 s\u1edf c\u1ee7a tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac.<\/p>\n<p><strong>B\u01b0\u1edbc 2: T\u1ef1 nh\u1eadn th\u1ee9c v\u00e0 t\u1ef1 ch\u1ee7.<\/strong>\u00a0S\u1eed d\u1ee5ng s\u1ef1 ch\u00fa \u00fd \u0111\u00e3 \u0111\u01b0\u1ee3c \u201cm\u00e0i s\u1eafc\u201d \u0111\u1ec3 n\u00e2ng cao kh\u1ea3 n\u0103ng nh\u1eadn th\u1ee9c v\u00e0 \u0111i\u1ec1u khi\u1ec3n c\u1ea3m x\u00fac. Nh\u1edd \u0111\u00f3, b\u1ea1n tr\u1edf n\u00ean s\u00e1ng su\u1ed1t h\u01a1n khi \u201cquan s\u00e1t\u201d nh\u1eefng suy ngh\u0129 v\u00e0 c\u1ea3m x\u00fac c\u1ee7a m\u00ecnh m\u1ed9t c\u00e1ch kh\u00e1ch quan nh\u01b0 t\u1eeb g\u00f3c nh\u00ecn c\u1ee7a m\u1ed9t ng\u01b0\u1eddi kh\u00e1c. Khi l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, b\u1ea1n s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 t\u1ef1 nh\u1eadn th\u1ee9c s\u00e2u s\u1eafc v\u00e0 t\u1eeb \u0111\u00f3 tr\u1edf n\u00ean t\u1ef1 ch\u1ee7 h\u01a1n.<\/p>\n<p><strong>B\u01b0\u1edbc 3: T\u1ea1o th\u00f3i quen t\u00edch c\u1ef1c trong c\u00e1c m\u1ed1i quan h\u1ec7 x\u00e3 h\u1ed9i.<\/strong>\u00a0S\u1ef1 t\u1eed t\u1ebf v\u00e0 l\u00f2ng y\u00eau th\u01b0\u01a1ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c r\u00e8n luy\u1ec7n \u0111\u1ec3 d\u1ea7n t\u1ea1o th\u00e0nh m\u1ed9t th\u00f3i quen. V\u00ed d\u1ee5, h\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng khi g\u1eb7p ai \u0111\u00f3, suy ngh\u0129 \u0111\u1ea7u ti\u00ean c\u1ee7a b\u1ea1n s\u1ebd l\u00e0 \u201cT\u00f4i \u01b0\u1edbc ng\u01b0\u1eddi n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c h\u1ea1nh ph\u00fac\u201d. T\u01b0\u01a1ng t\u1ef1, b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 r\u00e8n luy\u1ec7n nh\u1eefng th\u00f3i quen t\u00edch c\u1ef1c kh\u00e1c v\u1ec1 m\u1eb7t tinh th\u1ea7n \u0111\u1ec3 c\u00f3 nhi\u1ec1u m\u1ed1i quan h\u1ec7 t\u1ed1t.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac (Emotional Intelligence) l\u00e0 kh\u1ea3 n\u0103ng \u201cgi\u00e1m s\u00e1t\u201d v\u00e0 ph\u00e2n bi\u1ec7t c\u1ea3m x\u00fac c\u1ee7a b\u1ea3n th\u00e2n, c\u1ee7a nh\u1eefng ng\u01b0\u1eddi xung quanh v\u00e0 s\u1eed d\u1ee5ng nh\u1eefng th\u00f4ng tin \u0111\u00f3 \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng suy ngh\u0129 v\u00e0 h\u00e0nh \u0111\u1ed9ng. Trong l\u0129nh v\u1ef1c kinh doanh, tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac mang \u0111\u1ebfn \u00edt nh\u1ea5t 3 l\u1ee3i th\u1ebf: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[206],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4679"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=4679"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4679\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=4679"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=4679"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=4679"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}