{"id":4697,"date":"2023-11-29T09:04:20","date_gmt":"2023-11-29T09:04:20","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=4697"},"modified":"2024-05-24T19:30:31","modified_gmt":"2024-05-24T12:30:31","slug":"phan-tich-tinh-cach-va-hanh-vi-con-nguoi-qua-mo-hinh-disc","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/phan-tich-tinh-cach-va-hanh-vi-con-nguoi-qua-mo-hinh-disc.html","title":{"rendered":"PH\u00c2N T\u00cdCH T\u00cdNH C\u00c1CH v\u00e0 H\u00c0NH VI CON NG\u01af\u1edcI QUA M\u00d4 H\u00ccNH DISC"},"content":{"rendered":"
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C\u00f3 th\u1ec3 b\u1ea1n \u0111\u00e3 bi\u1ebft, \u0111\u1ec3 th\u00e0nh c\u00f4ng trong giao ti\u1ebfp c\u00f4ng vi\u1ec7c v\u00e0 c\u1ea3i thi\u1ec7n c\u00e1c m\u1ed1i quan h\u1ec7 x\u00e3 h\u1ed9i, t\u00f9y v\u00e0o t\u00ednh c\u00e1ch \u0111\u1ed1i ph\u01b0\u01a1ng m\u00e0 ta c\u00f3 c\u00e1ch trao \u0111\u1ed5i v\u00e0 x\u1eed s\u1ef1 kh\u00e1c nhau sao cho ph\u00f9 h\u1ee3p nh\u1ea5t. Kh\u00f3a h\u1ecdc n\u00e0y s\u1ebd gi\u1edbi thi\u1ec7u \u0111\u1ebfn b\u1ea1n c\u00e1c nh\u00f3m t\u00ednh c\u00e1ch trong m\u00f4 h\u00ecnh DISC v\u00e0 h\u1ed7 tr\u1ee3 b\u1ea1n hi\u1ec3u h\u01a1n v\u1ec1 t\u00ednh c\u00e1ch con ng\u01b0\u1eddi. D\u00f9 b\u1ea1n hi\u1ec7n \u0111ang l\u00e0 nh\u00e2n vi\u00ean hay c\u1ea5p tr\u00ean, b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh n\u00e0y \u0111\u1ec3 t\u1ea1o d\u1ef1ng \u0111\u01b0\u1ee3c nh\u1eefng m\u1ed1i quan h\u1ec7 t\u00edch c\u1ef1c trong c\u00f4ng vi\u1ec7c. H\u01a1n th\u1ebf n\u1eefa, kh\u00f3a h\u1ecdc c\u00f2n \u0111\u01b0a ra nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p c\u1ee5 th\u1ec3 \u0111\u1ec3 \u1ee9ng d\u1ee5ng m\u00f4 h\u00ecnh n\u00e0y trong l\u0129nh v\u1ef1c tuy\u1ec3n d\u1ee5ng v\u00e0 b\u00e1n h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/em><\/p>\n

1. DISC l\u00e0 g\u00ec? \u2013 T\u1ed5ng quan v\u1ec1 c\u00f4ng c\u1ee5 ph\u00e1n \u0111o\u00e1n t\u00ednh c\u00e1ch<\/strong><\/p>\n

DISC l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 x\u00e1c \u0111\u1ecbnh t\u00ednh c\u00e1ch c\u1ee7a ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n t\u1ea1i m\u1ed9t th\u1eddi \u0111i\u1ec3m nh\u1ea5t \u0111\u1ecbnh th\u00f4ng qua quan s\u00e1t h\u00e0nh vi c\u1ee7a h\u1ecd. Theo l\u00fd thuy\u1ebft n\u00e0y, t\u00ednh c\u00e1ch c\u1ee7a m\u1ed7i ng\u01b0\u1eddi trong s\u1ed1 ch\u00fang ta \u0111\u1ec1u n\u1eb1m trong 4 khu\u00f4n m\u1eabu h\u00e0nh vi c\u1ee7a 4 nh\u00f3m:\u00a0D (Dominance \u2013 S\u1ef1 th\u1ed1ng tr\u1ecb), I (Influence \u2013 S\u1ef1 \u1ea3nh h\u01b0\u1edfng), S (Steadiness \u2013 S\u1ef1 ki\u00ean \u0111\u1ecbnh), C \u2013 (Compliance \u2013 S\u1ef1 tu\u00e2n th\u1ee7).<\/p>\n

C\u00e1c chuy\u00ean gia t\u00e2m l\u00fd cho r\u1eb1ng DISC ch\u00ednh l\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng c\u1ee5 nh\u1eadn di\u1ec7n t\u00ednh c\u00e1ch, h\u00e0nh vi con ng\u01b0\u1eddi hi\u1ec7u qu\u1ea3 nh\u1ea5t. M\u00f4 h\u00ecnh DISC \u0111ang ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ed9ng r\u00e3i, \u0111\u1eb7c bi\u1ec7t trong tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1 c\u0169ng nh\u01b0 ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c c\u00e1 nh\u00e2n. V\u1eady DISC l\u00e0 g\u00ec? DISC c\u00f3 c\u00e1c nh\u00f3m t\u00ednh c\u00e1ch n\u00e0o?<\/em><\/p>\n

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  • DISC \u1ea3nh h\u01b0\u1edfng th\u1ebf n\u00e0o \u0111\u1ebfn c\u00f4ng vi\u1ec7c v\u00e0 cu\u1ed9c s\u1ed1ng?<\/strong><\/li>\n<\/ul>\n

    Th\u00f4ng th\u01b0\u1eddng, b\u1ea1n s\u1ebd tr\u1ea3i qua kho\u1ea3ng 24 \u2013 28 c\u00e2u tr\u1eafc nghi\u1ec7m DISC \u0111\u1ec3 bi\u1ebft m\u00ecnh thu\u1ed9c nh\u00f3m t\u00ednh c\u00e1ch n\u00e0o. S\u1edf d\u0129 DISC \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng r\u1ed9ng r\u00e3i v\u00ec ch\u00fang c\u00f3 t\u00e1c \u0111\u1ed9ng nh\u1ea5t \u0111\u1ecbnh \u0111\u1ebfn con ng\u01b0\u1eddi, t\u00f9y v\u00e0o v\u1ecb tr\u00ed hi\u1ec7n t\u1ea1i c\u1ee7a ng\u01b0\u1eddi \u0111\u00f3.<\/p>\n

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    • \u0110\u1ed1i v\u1edbi l\u00e3nh \u0111\u1ea1o: DISC gi\u00fap b\u1ea1n tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1 ph\u00f9 h\u1ee3p, x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch, qu\u1ea3n l\u00fd t\u00e0i n\u0103ng c\u0169ng nh\u01b0 ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n.<\/li>\n
    • D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng: DISC gi\u00fap b\u1ea1n n\u1eafm b\u1eaft t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng, b\u00e1n h\u00e0ng, h\u1ed7 tr\u1ee3 kh\u00e1ch, gi\u1ea3i quy\u1ebft s\u1ef1 c\u1ed1, qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c.<\/li>\n
    • V\u0103n h\u00f3a doanh nghi\u1ec7p: \u0110\u00e1nh gi\u00e1 ho\u1ea1t \u0111\u1ed9ng trong doanh nghi\u1ec7p, ph\u00e1t tri\u1ec3n tinh th\u1ea7n \u0111\u1ed9i\/ nh\u00f3m, h\u1ed7 tr\u1ee3 v\u00e0 hu\u1ea5n luy\u1ec7n theo \u0111\u00fang nhu c\u1ea7u c\u1ee7a t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng nh\u00e2n s\u1ef1.<\/li>\n
    • Sau khi hi\u1ec3u \u0111\u01b0\u1ee3c DISC l\u00e0 g\u00ec, b\u1ea1n c\u00f3 th\u1ec3 t\u1ef1 ki\u1ec3m tra \u0111\u01b0\u1ee3c m\u00ecnh thu\u1ed9c nh\u00f3m t\u00ednh c\u00e1ch n\u00e0o c\u0169ng nh\u01b0 ch\u1ee7 \u0111\u1ed9ng t\u00ecm hi\u1ec3u h\u00e0nh vi c\u1ee7a \u0111\u1ed1i ph\u01b0\u01a1ng, t\u1eeb \u0111\u00f3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c \u0111\u00edch giao ti\u1ebfp. B\u1eb1ng c\u00e1ch \u00e1p d\u1ee5ng DISC v\u00e0o trong cu\u1ed9c s\u1ed1ng, m\u1ed7i ng\u01b0\u1eddi s\u1ebd c\u00f3 c\u00e1ch \u0111i\u1ec1u h\u01b0\u1edbng ph\u00f9 h\u1ee3p \u0111\u1ec3 l\u00e0m t\u1ed1t c\u00f4ng vi\u1ec7c h\u01a1n, \u0111\u1eb7c bi\u1ec7t l\u00e0 v\u1edbi l\u0129nh v\u1ef1c kinh doanh, giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng\u2026<\/li>\n<\/ul>\n

      \u00a0<\/strong>L\u1ee2I \u00cdCH H\u1eccC VI\u00caN<\/strong><\/p>\n

      Sau khi ho\u00e0n th\u00e0nh kh\u00f3a h\u1ecdc\u00a0\u201cT\u00ecm Hi\u1ec3u C\u00e1c Nh\u00f3m T\u00ednh C\u00e1ch Theo M\u00f4 H\u00ecnh DISC\u201d<\/strong>, h\u1ecdc vi\u00ean s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c c\u00e1c l\u1ee3i \u00edch sau:<\/p>\n

      \u2013 X\u00e2y d\u1ef1ng v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1c m\u1ed1i quan h\u1ec7 c\u00f4ng vi\u1ec7c v\u00e0 x\u00e3 h\u1ed9i hi\u1ec7u qu\u1ea3<\/p>\n

      \u2013 Th\u00e0nh c\u00f4ng trong d\u1eabn d\u1eaft v\u00e0 l\u00e0m vi\u1ec7c nh\u00f3m<\/p>\n

      \u2013 Am hi\u1ec3u th\u1ebf m\u1ea1nh v\u00e0 giao vi\u1ec7c ph\u00f9 h\u1ee3p cho nh\u00e2n vi\u00ean<\/p>\n

      \u2013 Th\u1ea5u hi\u1ec3u v\u00e0 c\u00f3 ph\u01b0\u01a1ng ph\u00e1p h\u1ed7 tr\u1ee3 tr\u01b0\u1edbc \u0111i\u1ec3m y\u1ebfu c\u1ee7a c\u1ea5p d\u01b0\u1edbi<\/p>\n

      \u2013 Thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i trong tuy\u1ec3n d\u1ee5ng<\/p>\n

      \u2013 C\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng giao ti\u1ebfp trong b\u00e1n hang<\/p>\n

      \u2013 Gi\u00fap b\u1ea1n qu\u1ea3n l\u00fd m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng h\u01a1n\u2026<\/p>\n

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      • D.I.S.C c\u0169ng \u0111\u01b0\u1ee3c coi l\u00e0 c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd trong vi\u1ec7c \u0111i\u1ec1u ph\u1ed1i nh\u00f3m l\u00e0m vi\u1ec7c, h\u01b0\u1edbng nghi\u1ec7p, hu\u1ea5n luy\u1ec7n v\u00e0 t\u01b0 v\u1ea5n nh\u00e2n vi\u00ean, qu\u1ea3n l\u00fd k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n, gi\u1ea3i quy\u1ebft m\u00e2u thu\u1eabn. H\u01a1n n\u1eefa, hi\u1ec3u r\u00f5 \u0111\u1ed3ng nghi\u1ec7p thu\u1ed9c tu\u00fdp ng\u01b0\u1eddi D (Dominance \u2013 \u00c1p \u0111\u1eb7t), I (Influence \u2013 \u1ea2nh h\u01b0\u1edfng), S (Steadiness \u2013 Ki\u00ean \u0111\u1ecbnh), hay l\u00e0 C (Compliance \u2013 Nh\u01b0\u1eddng nh\u1ecbn) c\u0169ng s\u1ebd gi\u00fap b\u1ea1n c\u00f3 \u201cchi\u00eau th\u1ee9c\u201d c\u1ed9ng t\u00e1c \u0111\u1ec3 c\u00f4ng vi\u1ec7c \u0111\u1ea1t hi\u1ec7u qu\u1ea3 t\u1ed1t nh\u1ea5t.<\/li>\n<\/ul>\n

        Chi\u00eau th\u1ee9c l\u00e0m vi\u1ec7c v\u1edbi nh\u1eefng \u0111\u1ed3ng nghi\u1ec7p thu\u1ed9c tu\u00fdp ng\u01b0\u1eddi D.I.S.C<\/p>\n

        M\u1ed9t s\u1ed1 \u0111\u1eb7c \u0111i\u1ec3m nh\u1eadn d\u1ea1ng \u00c1p \u0110\u1eb7t:<\/p>\n

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        • C\u00f3 xu h\u01b0\u1edbng b\u1eafn nh\u01b0 \u0111i\u1ec7n khi n\u00f3i, th\u1ec9nh tho\u1ea3ng hay l\u1edbn gi\u1ecdng v\u00e0 th\u01b0\u1eddng xen ngang v\u00e0o cu\u1ed9c h\u1ed9i tho\u1ea1i c\u1ee7a ng\u01b0\u1eddi kh\u00e1c<\/li>\n
        • Kh\u00f4ng gi\u1ecfi trong vi\u1ec7c \u0111\u1ecdc \u0111\u01b0\u1ee3c c\u1ea3m x\u00fac c\u1ee7a ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n<\/li>\n
        • Nhi\u1ec1u khi v\u00f4 c\u00f9ng b\u1ea5t ng\u1edd khi v\u00f4 t\u00ecnh l\u00e0m t\u1ed5n th\u01b0\u01a1ng ng\u01b0\u1eddi kh\u00e1c<\/li>\n
        • Phong c\u00e1ch g\u1eedi email r\u1ea5t th\u1eb3ng th\u1eafn, kh\u00f4ng v\u00f2ng vo m\u00e0 v\u00e0o ngay v\u1ea5n \u0111\u1ec1<\/li>\n<\/ul>\n

          \u0110\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi \u00c1p \u0110\u1eb7t, khi l\u00e0m vi\u1ec7c v\u1edbi h\u1ecd, c\u00e1c b\u1ea1n n\u00ean s\u1eed d\u1ee5ng nh\u1eefng \u201cchi\u00eau th\u1ee9c\u201d sau:<\/p>\n

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          • Th\u1eb3ng th\u1eafn khen ng\u1ee3i h\u1ecd khi h\u1ecd l\u00e0m t\u1ed1t<\/li>\n
          • N\u00eau t\u00ean h\u1ecd khi nh\u1eefng d\u1ef1 \u00e1n h\u1ecd \u0111\u1ec1 c\u1eed \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng l\u1edbn<\/li>\n
          • Khi khi\u1ec3n tr\u00e1ch, h\u00e3y n\u00eau r\u00f5 ch\u1ed7 n\u00e0o \u0111\u00fang, ch\u1ed7 n\u00e0o sai v\u00e0 h\u1ecfi h\u1ecd ngh\u0129 g\u00ec v\u1ec1 nh\u1eefng sai l\u1ea7m h\u1ecd g\u1eb7p ph\u1ea3i<\/li>\n
          • Tr\u00e1nh \u0111\u01b0a cho h\u1ecd nh\u1eefng c\u00f4ng vi\u1ec7c c\u00f3 t\u00ednh ch\u1ea5t l\u1eb7p \u0111i l\u1eb7p l\u1ea1i<\/li>\n
          • Cho h\u1ecd c\u01a1 h\u1ed9i \u0111\u1ec3 l\u00e0m vi\u1ec7c \u0111\u1ed9c l\u1eadp<\/li>\n
          • Khi giao vi\u1ec7c, h\u00e3y gi\u1ea3i th\u00edch r\u00f5 r\u00e0ng m\u1ee5c \u0111\u00edch v\u00e0 h\u01b0\u1edbng \u0111i c\u1ee7a d\u1ef1 \u00e1n<\/li>\n<\/ul>\n

            \u0110\u1ed3ng nghi\u1ec7p c\u1ee7a b\u1ea1n thu\u1ed9c tu\u00fdp ng\u01b0\u1eddi I \u2013 Influence (\u1ea2nh H\u01b0\u1edfng)<\/p>\n

            Nh\u1eefng ng\u01b0\u1eddi thu\u1ed9c tu\u00fdp ng\u01b0\u1eddi \u1ea2nh H\u01b0\u1edfng c\u0169ng \u01b0a thay \u0111\u1ed5i m\u00f4i tr\u01b0\u1eddng h\u1ecd \u0111ang s\u1ed1ng theo \u00fd c\u1ee7a h\u1ecd, nh\u01b0ng b\u1eb1ng c\u00e1ch thuy\u1ebft ph\u1ee5c m\u1ecdi ng\u01b0\u1eddi xung quanh thay v\u00ec \u00e1p \u0111\u1eb7t h\u1ecd nh\u01b0 nh\u00f3m ng\u01b0\u1eddi \u00c1p \u0110\u1eb7t. Kh\u00e1c v\u1edbi nh\u00f3m ng\u01b0\u1eddi tr\u01b0\u1edbc, cu\u1ed9c s\u1ed1ng c\u1ee7a nh\u1eefng ng\u01b0\u1eddi \u1ea2nh H\u01b0\u1edfng ph\u1ee5 thu\u1ed9c nhi\u1ec1u v\u00e0o m\u1ed1i quan h\u1ec7 gi\u1eefa ng\u01b0\u1eddi v\u1edbi ng\u01b0\u1eddi. H\u1ecd c\u0169ng h\u01b0\u1edbng ngo\u1ea1i, nh\u01b0ng h\u1ecd quan t\u00e2m nhi\u1ec1u h\u01a1n t\u1edbi \u0111\u1ed3ng nghi\u1ec7p v\u00e0 b\u1ea1n b\u00e8.<\/p>\n

            M\u1ed9t s\u1ed1 \u0111\u1eb7c \u0111i\u1ec3m nh\u1eadn d\u1ea1ng \u1ea2nh H\u01b0\u1edfng:<\/p>\n

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            • Hay l\u00e0m thay \u0111\u1ed5i kh\u00f4ng kh\u00ed c\u1ee7a bu\u1ed5i l\u00e0m vi\u1ec7c th\u00e0nh nh\u1eefng bu\u1ed5i h\u1ecdp m\u1eb7t th\u00e2n thi\u1ebft, c\u1edfi m\u1edf<\/li>\n
            • Th\u00edch n\u00f3i, th\u00edch thuy\u1ebft ph\u1ee5c, v\u00e0 hay nh\u1ea3y ch\u1ee7 \u0111\u1ec1 b\u1ea5t th\u00ecnh l\u00ecnh v\u00ec qu\u00e1 h\u0103ng say<\/li>\n
            • B\u1edfi th\u00edch n\u00f3i nhi\u1ec1u n\u00ean l\u00e2u l\u00e2u c\u00f3 1 \u00fd m\u00e0 n\u00f3i m\u00e3i kh\u00f4ng xong<\/li>\n<\/ul>\n

              \u0110\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi \u1ea2nh H\u01b0\u1edfng, khi l\u00e0m vi\u1ec7c v\u1edbi h\u1ecd, c\u00e1c b\u1ea1n n\u00ean s\u1eed d\u1ee5ng nh\u1eefng \u201cchi\u00eau th\u1ee9c\u201d sau:<\/p>\n

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              • Khen ng\u1ee3i h\u1ecd tr\u01b0\u1edbc \u0111\u00e1m \u0111\u00f4ng<\/li>\n
              • Cho h\u1ecd th\u1ea5y m\u1ecdi ng\u01b0\u1eddi xung quanh r\u1ea5t th\u00edch t\u00ednh c\u00e1ch n\u0103ng \u0111\u1ed9ng c\u1ee7a h\u1ecd<\/li>\n
              • Ph\u00ea b\u00ecnh h\u1ecd trong ri\u00eang t\u01b0 Khi ch\u00ea, nh\u1edb \u0111an xen nh\u1eefng l\u1eddi khen ng\u1ee3i<\/li>\n
              • Trong nh\u1eefng cu\u1ed9c h\u1ecdp, h\u00e3y h\u1ecfi \u00fd ki\u1ebfn c\u1ee7a h\u1ecd v\u00e0 \u0111\u1ec3 h\u1ecd t\u1ecfa s\u00e1ng<\/li>\n
              • H\u1ea1n ch\u1ebf giao nh\u1eefng vi\u1ec7c l\u00e0m c\u00f3 t\u00ednh l\u1eb7p \u0111i l\u1eb7p l\u1ea1i<\/li>\n<\/ul>\n

                \u0110\u1ed3ng nghi\u1ec7p c\u1ee7a b\u1ea1n thu\u1ed9c tu\u00fdp ng\u01b0\u1eddi S \u2013 Steadiness (Ki\u00ean \u0110\u1ecbnh)<\/p>\n

                Nh\u1eefng ng\u01b0\u1eddi Ki\u00ean \u0110\u1ecbnh th\u01b0\u1eddng kh\u00f4ng hay thay \u0111\u1ed5i m\u00f4i tr\u01b0\u1eddng hi\u1ec7n t\u1ea1i. Thay v\u00e0o \u0111\u00f3, h\u1ecd ch\u1ecdn c\u00e1ch h\u00f2a nh\u1eadp v\u00e0 c\u1ed1 g\u1eafng h\u1ee3p t\u00e1c v\u1edbi m\u1ecdi ng\u01b0\u1eddi xung quanh \u0111\u1ec3 c\u00f9ng \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau. Nh\u1eefng ng\u01b0\u1eddi Ki\u00ean \u0110\u1ecbnh gi\u1eef l\u1eeda trong c\u00f4ng vi\u1ec7c nh\u1edd v\u00e0o s\u1ef1 h\u1ee3p t\u00e1c v\u00e0 t\u00ecnh c\u1ea3m v\u1edbi \u0111\u1ed3ng nghi\u1ec7p. H\u1ecd l\u00e0 nh\u1eefng ng\u01b0\u1eddi h\u01b0\u1edbng n\u1ed9i v\u00e0 c\u00f3 xu h\u01b0\u1edbng quan t\u00e2m \u0111\u1ebfn con ng\u01b0\u1eddi nhi\u1ec1u h\u01a1n l\u00e0 c\u00f4ng vi\u1ec7c.<\/p>\n

                \u0110\u1eb7c \u0111i\u1ec3m nh\u1eadn d\u1ea1ng Ki\u00ean \u0110\u1ecbnh:<\/p>\n

                  \n
                • Tr\u00f9m l\u1eafng nghe, kh\u00f4ng bao gi\u1edd t\u1ecf ra h\u1ed5 b\u00e1o trong c\u00e1c cu\u1ed9c h\u1ecdp<\/li>\n
                • C\u1ef1c k\u1ef3 b\u00ecnh t\u0129nh, ch\u01b0a bao gi\u1edd tr\u1edf n\u00ean qu\u00e1 l\u1ed1<\/li>\n
                • C\u00f3 xu h\u01b0\u1edbng tr\u00e1nh \u0111\u1ec1 c\u1eadp \u0111\u1ebfn nh\u1eefng v\u1ea5n \u0111\u1ec1 nh\u1ea1y c\u1ea3m, g\u00e2y m\u00e2u thu\u1eabn n\u1ed9i b\u1ed9<\/li>\n<\/ul>\n

                  \u0110\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi Ki\u00ean \u0110\u1ecbnh, khi l\u00e0m vi\u1ec7c v\u1edbi h\u1ecd, c\u00e1c b\u1ea1n n\u00ean s\u1eed d\u1ee5ng nh\u1eefng \u201cchi\u00eau th\u1ee9c\u201d sau:<\/p>\n

                    \n
                  • Tin t\u01b0\u1edfng h\u1ecd tuy\u1ec7t \u0111\u1ed1i<\/li>\n
                  • Khen ng\u1ee3i h\u1ecd \u1edf ch\u1ed7 \u00edt ng\u01b0\u1eddi<\/li>\n
                  • Cho h\u1ecd bi\u1ebft r\u1eb1ng h\u1ecd c\u00f3 t\u1ea7m quan tr\u1ecdng c\u1ef1c l\u1edbn \u0111\u1ed1i v\u1edbi nh\u00f3m<\/li>\n
                  • Khi ch\u00ea, h\u00e3y khen h\u1ecd tr\u01b0\u1edbc<\/li>\n
                  • Th\u01b0\u1eddng xuy\u00ean cung c\u1ea5p cho h\u1ecd nh\u1eefng th\u00f4ng tin ph\u1ea3n h\u1ed3i v\u1ec1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch nh\u00e3 nh\u1eb7n<\/li>\n
                  • T\u1ea1o cho h\u1ecd m\u00f4i tr\u01b0\u1eddng \u0111\u1ec3 h\u1ee3p t\u00e1c<\/li>\n<\/ul>\n

                    \u0110\u1ed3ng nghi\u1ec7p c\u1ee7a b\u1ea1n thu\u1ed9c tu\u00fdp ng\u01b0\u1eddi C (Compliance \u2013 Nh\u01b0\u1eddng Nh\u1ecbn)<\/p>\n

                    Tu\u00fdp ng\u01b0\u1eddi Nh\u01b0\u1eddng Nh\u1ecbn th\u01b0\u1eddng ch\u1ea5p nh\u1eadn v\u1edbi m\u00f4i tr\u01b0\u1eddng hi\u1ec7n t\u1ea1i, quy\u1ebft t\u00e2m l\u00e0m vi\u1ec7c \u0111\u1ec3 v\u01b0\u01a1n l\u00ean. \u0110\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd l\u00e0 nh\u1eefng c\u01a1 h\u1ed9i \u0111\u1ec3 ph\u00e1t tri\u1ec3n v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c. H\u1ecd s\u1ed1ng n\u1ed9i t\u00e2m, tuy nhi\u00ean h\u1ecd \u0111\u1eb7t ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c l\u00ean h\u00e0ng \u0111\u1ea7u thay v\u00ec quan t\u00e2m nhi\u1ec1u \u0111\u1ebfn \u0111\u1ed3ng nghi\u1ec7p xung quanh.<\/p>\n

                    \u0110\u1eb7c \u0111i\u1ec3m nh\u1eadn d\u1ea1ng Nh\u01b0\u1eddng Nh\u1ecbn:<\/p>\n

                      \n
                    • Kh\u00f4ng th\u00edch n\u00f3i nhi\u1ec1u v\u00e0 kh\u00f4ng th\u00edch tham gia v\u00e0o c\u00e1c m\u1eabu chuy\u1ec7n \u201ct\u00e1m\u201d nh\u1ea3m<\/li>\n
                    • H\u1ecfi nhi\u1ec1u c\u00e2u li\u00ean quan nhi\u1ec1u \u0111\u1ebfn chi ti\u1ebft c\u00f4ng vi\u1ec7c<\/li>\n
                    • Th\u1ec9nh tho\u1ea3ng th\u01b0\u1eddng ghi ch\u00fa l\u1ea1i nh\u1eefng cu\u1ed9c h\u1ed9i tho\u1ea1i quan tr\u1ecdng \u0111\u1ec3 ph\u00f2ng tr\u01b0\u1eddng h\u1ee3p b\u1ea5t tr\u1eafc<\/li>\n<\/ul>\n

                      \u0110\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi Nh\u01b0\u1eddng Nh\u1ecbn, khi l\u00e0m vi\u1ec7c v\u1edbi h\u1ecd, c\u00e1c b\u1ea1n n\u00ean s\u1eed d\u1ee5ng nh\u1eefng \u201cchi\u00eau th\u1ee9c\u201d sau:<\/p>\n

                        \n
                      • Khen ng\u1ee3i khi kh\u00f4ng c\u00f3 nhi\u1ec1u ng\u01b0\u1eddi xung quanh<\/li>\n
                      • Khuy\u1ebfn kh\u00edch ph\u00e1t tri\u1ec3n th\u00f4ng qua vi\u1ec7c th\u00fac \u0111\u1ea9y h\u1ecd l\u00e0m nh\u1eefng vi\u1ec7c c\u00f3 t\u00ednh chuy\u00ean m\u00f4n, chi ti\u1ebft cao<\/li>\n
                      • Khi ph\u00ea b\u00ecnh, h\u00e3y chu\u1ea9n b\u1ecb tr\u01b0\u1edbc n\u1ed9i dung v\u00e0 tinh th\u1ea7n. H\u1ecd nhi\u1ec1u khi c\u1ea3m th\u1ea5y t\u1ec7 v\u00e0 s\u1ebd c\u00f3 ph\u1ea3n \u1ee9ng quy\u1ebft li\u1ec7t<\/li>\n
                      • T\u1ea1o c\u01a1 h\u1ed9i cho h\u1ecd \u0111\u01b0\u1ee3c b\u1ed9c l\u1ed9 suy ngh\u0129<\/li>\n<\/ul>\n

                        L\u00e0 nh\u00e0 qu\u1ea3n l\u00fd, b\u1ea1n s\u1ebd c\u1ea7n c\u00f3 k\u1ebf ho\u1ea1ch c\u00f4ng vi\u1ec7c v\u00e0 l\u1ed9 tr\u00ecnh ph\u00e1t tri\u1ec3n b\u1ed3i d\u01b0\u1ee1ng ngh\u1ec1 nghi\u1ec7p v\u1edbi nh\u1eefng nh\u00e2n vi\u00ean thu\u1ed9c tu\u00fdp ng\u01b0\u1eddi D.I.S.C n\u00e0y gi\u00fap h\u1ecd \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c cao nh\u1ea5t.<\/strong><\/p>\n

                          \n
                        1. Giao cho nh\u00e2n vi\u00ean nh\u1eefng vai tr\u00f2 ph\u00f9 h\u1ee3p v\u1edbi t\u00ednh c\u00e1ch c\u1ee7a h\u1ecd. N\u1ebfu nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c giao nh\u1eefng nhi\u1ec7m v\u1ee5 y\u00eau c\u1ea7u h\u1ecd ph\u1ea3i th\u1ec3 hi\u1ec7n v\u1edbi nh\u1eefng t\u00ednh c\u00e1ch m\u00e2u thu\u1eabn v\u1edbi con ng\u01b0\u1eddi th\u1ef1c, h\u1ecd c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y c\u0103ng th\u1eb3ng v\u00e0 b\u1ea5t m\u00e3n v\u1edbi c\u00f4ng vi\u1ec7c<\/li>\n
                        2. X\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c m\u1ed7i nh\u00e2n vi\u00ean thu\u1ed9c v\u1ec1 nh\u00f3m t\u00ednh c\u00e1ch n\u00e0o v\u00e0 giao cho h\u1ecd nh\u1eefng c\u00f4ng vi\u1ec7c c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng t\u1ed1i \u0111a th\u1ebf m\u1ea1nh c\u1ee7a h\u1ecd.<\/li>\n
                        3. Tr\u00e1nh vi\u1ec7c th\u01b0\u1eddng xuy\u00ean x\u1ebfp hai ng\u01b0\u1eddi c\u00f9ng thu\u1ed9c nh\u00f3m D v\u00e0o chung m\u1ed9t nh\u00f3m hay m\u1ed9t d\u1ef1 \u00e1n v\u00ec c\u1ea3 hai \u0111\u1ec1u mu\u1ed1n n\u1eafm gi\u1eef v\u1ecb tr\u00ed l\u00e3nh \u0111\u1ea1o.<\/li>\n
                        4. Khi tuy\u1ec3n d\u1ee5ng nh\u00e2n vi\u00ean m\u1edbi, b\u00ean c\u1ea1nh c\u00e1c \u0111i\u1ec1u ki\u1ec7n v\u1ec1 k\u1ef9 n\u0103ng v\u00e0 kinh nghi\u1ec7m, \u0111\u00e1nh gi\u00e1 DISC c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh xem v\u1edbi t\u00ednh c\u00e1ch v\u00e0 xu h\u01b0\u1edbng h\u00e0nh vi c\u1ee7a b\u1ea3n th\u00e2n, \u1ee9ng vi\u00ean c\u00f3 d\u1ec5 d\u00e0ng h\u1ee3p t\u00e1c v\u1edbi \u0111\u1ed3ng nghi\u1ec7p hay kh\u00f4ng (trong tr\u01b0\u1eddng h\u1ee3p c\u00e1c nh\u00e2nvi\u00ean hi\u1ec7n t\u1ea1i \u0111\u1ec1u \u0111\u00e3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 DISC).<\/li>\n<\/ol>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                          07 Th3 C\u00f3 th\u1ec3 b\u1ea1n \u0111\u00e3 bi\u1ebft, \u0111\u1ec3 th\u00e0nh c\u00f4ng trong giao ti\u1ebfp c\u00f4ng vi\u1ec7c v\u00e0 c\u1ea3i thi\u1ec7n c\u00e1c m\u1ed1i quan h\u1ec7 x\u00e3 h\u1ed9i, t\u00f9y v\u00e0o t\u00ednh c\u00e1ch \u0111\u1ed1i ph\u01b0\u01a1ng m\u00e0 ta c\u00f3 c\u00e1ch trao \u0111\u1ed5i v\u00e0 x\u1eed s\u1ef1 kh\u00e1c nhau sao cho ph\u00f9 h\u1ee3p nh\u1ea5t. Kh\u00f3a h\u1ecdc n\u00e0y s\u1ebd gi\u1edbi thi\u1ec7u \u0111\u1ebfn b\u1ea1n c\u00e1c […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"footnotes":""},"categories":[205],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4697"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=4697"}],"version-history":[{"count":1,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4697\/revisions"}],"predecessor-version":[{"id":71651,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4697\/revisions\/71651"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=4697"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=4697"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=4697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}