{"id":47080,"date":"2023-12-16T16:12:55","date_gmt":"2023-12-16T16:12:55","guid":{"rendered":"https:\/\/masterskills.org\/blog\/8-bi-quyet-tao-an-tuong-ban-dau-voi-khach-hang.html"},"modified":"2023-12-16T16:12:55","modified_gmt":"2023-12-16T16:12:55","slug":"8-bi-quyet-tao-an-tuong-ban-dau-voi-khach-hang","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/8-bi-quyet-tao-an-tuong-ban-dau-voi-khach-hang.html","title":{"rendered":"8 B\u00ed Quy\u1ebft T\u1ea1o \u1ea4n T\u01b0\u1ee3ng Ban \u0110\u1ea7u V\u1edbi Kh\u00e1ch H\u00e0ng"},"content":{"rendered":"<div class=\"col\">\n<p>Trong l\u0129nh v\u1ef1c kinh doanh n\u00f3i chung hay b\u00e1n h\u00e0ng n\u00f3i ri\u00eang, vi\u1ec7c t\u1ea1o ra \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t \u0111i\u1ec1u h\u1ebft s\u1ee9c quan tr\u1ecdng v\u00e0 c\u1ea7n thi\u1ebft. V\u1eady \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u l\u00e0 g\u00ec? C\u00e1ch <strong>t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u<\/strong> v\u1edbi kh\u00e1ch h\u00e0ng? K\u1ef9 n\u0103ng t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u trong giao ti\u1ebfp? <\/p>\n<p>H\u00e3y \u0111\u1ec3 Masterskills m\u00e1ch b\u1ea1n<strong> 8 b\u00ed quy\u1ebft t\u1ea1o \u1ea5n t\u01b0\u1ee3ng c\u1ef1c \u0111\u1ec9nh<\/strong> v\u1edbi kh\u00e1ch h\u00e0ng ngay trong l\u1ea7n \u0111\u1ea7u ti\u00ean.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-t\u1ea1i-sao-ph\u1ea3i-t\u1ea1o-\u1ea5n-t\u01b0\u1ee3ng-ban-d\u1ea7u\"><strong>T\u1ea1i sao ph\u1ea3i t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u?<\/strong><\/h2>\n<p>M\u1ed9t ng\u01b0\u1eddi b\u00e1n h\u00e0ng xu\u1ea5t s\u1eafc ch\u1eafc ch\u1eafn ph\u1ea3i l\u00e0 ng\u01b0\u1eddi bi\u1ebft c\u00e1ch t\u1ea1o \u1ea5n t\u01b0\u1ee3ng v\u1edbi kh\u00e1ch h\u00e0ng ngay trong l\u1ea7n ti\u1ebfp x\u00fac \u0111\u1ea7u ti\u00ean, \u0111\u00f3 c\u00f3 th\u1ec3 l\u00e0 qua \u0111i\u1ec7n tho\u1ea1i, vi\u1ebft email, m\u1eb7t \u0111\u1ed1i m\u1eb7t, v.v.<\/p>\n<p>\u1ea4n t\u01b0\u1ee3ng ban \u0111\u1ea7u l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 v\u00f4 c\u00f9ng quan tr\u1ecdng trong l\u1ea7n \u0111\u1ea7u ti\u00ean g\u1eb7p g\u1ee1 kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y gi\u00fap kh\u00e1ch h\u00e0ng ghi nh\u1edb v\u1ec1 b\u1ea1n m\u1ed9t c\u00e1ch d\u00e0i l\u00e2u, t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i trong vi\u1ec7c giao ti\u1ebfp v\u00e0 r\u00fat ng\u1eafn qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua c\u1ee7a h\u1ecd.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"300\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/tao-an-tuong-ban-dau-2.jpg\" alt=\"c\u00e1ch t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u\" class=\"wp-image-29554\" title=\"tao-an-tuong-ban-dau-2\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"300\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/tao-an-tuong-ban-dau-2.jpg\" alt=\"c\u00e1ch t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u\" class=\"wp-image-29554\" title=\"tao-an-tuong-ban-dau-2\"><figcaption class=\"wp-element-caption\">c\u00e1ch t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u<\/figcaption><\/figure>\n<\/div>\n<p>V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng v\u1edbi kh\u00e1ch h\u00e0ng ngay trong l\u1ea7n \u0111\u1ea7u ti\u00ean g\u1eb7p m\u1eb7t, m\u1eddi b\u1ea1n c\u00f9ng \u0111\u1ecdc ti\u1ebfp ph\u1ea7n d\u01b0\u1edbi \u0111\u00e2y.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-8-bi-quy\u1ebft-t\u1ea1o-\u1ea5n-t\u01b0\u1ee3ng-v\u1edbi-khach-hang-ngay-t\u1eeb-l\u1ea7n-d\u1ea7u-tien\"><strong>8 b\u00ed quy\u1ebft t\u1ea1o \u1ea5n t\u01b0\u1ee3ng v\u1edbi kh\u00e1ch h\u00e0ng ngay t\u1eeb l\u1ea7n \u0111\u1ea7u ti\u00ean<\/strong><\/h2>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 8 b\u00ed quy\u1ebft c\u1ef1c \u0111\u1ec9nh gi\u00fap b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng v\u1edbi kh\u00e1ch h\u00e0ng trong l\u1ea7n \u0111\u1ea7u ti\u1ebfp x\u00fac.<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-trang-ph\u1ee5c-ch\u1ec9n-chu-l\u1ecbch-s\u1ef1\"><strong>Trang ph\u1ee5c ch\u1ec9n chu, l\u1ecbch s\u1ef1<\/strong><\/h3>\n<p>M\u1ed9t ng\u01b0\u1eddi b\u00e1n h\u00e0ng \u0103n m\u1eb7c ch\u1ec9nh chu v\u00e0 l\u1ecbch s\u1ef1 ch\u1eafc ch\u1eafn s\u1ebd l\u1ea5y \u0111\u01b0\u1ee3c thi\u1ec7n c\u1ea3m c\u1ee7a kh\u00e1ch h\u00e0ng h\u01a1n l\u00e0 m\u1ed9t ng\u01b0\u1eddi \u0103n m\u1eb7c l\u00f4i th\u00f4i. H\u01a1n n\u1eefa, \u0111i\u1ec1u n\u00e0y c\u00f2n khi\u1ebfn kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng, \u0111\u1ec1 cao.<\/p>\n<p>V\u00ec v\u1eady \u0111\u00e2y l\u00e0 m\u1ed9t trong c\u00e1ch t\u1ea1o \u1ea5n t\u01b0\u1ee3ng v\u00f4 c\u00f9ng \u0111\u01a1n gi\u1ea3n m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng.\u00a0<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-phong-thai-t\u1ef1-tin-binh-tinh\"><strong>Phong th\u00e1i t\u1ef1 tin, b\u00ecnh t\u0129nh<\/strong><\/h3>\n<p>N\u1ebfu nh\u01b0 vi\u1ec7c ch\u1ec9n chu trang ph\u1ee5c th\u1ec3 hi\u1ec7n cho v\u1ebb \u0111\u1eb9p b\u00ean ngo\u00e0i, th\u00ec phong th\u00e1i t\u1ef1 tin v\u00e0 b\u00ecnh t\u0129nh th\u1ec3 hi\u1ec7n t\u1ed1 ch\u1ea5t b\u00ean trong c\u1ee7a ng\u01b0\u1eddi b\u00e1n h\u00e0ng.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"300\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/tao-an-tuong-ban-dau-3.jpg\" alt=\"k\u1ef9 n\u0103ng t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u trong giao ti\u1ebfp\" class=\"wp-image-29555\" title=\"tao-an-tuong-ban-dau-3\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"300\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/tao-an-tuong-ban-dau-3.jpg\" alt=\"k\u1ef9 n\u0103ng t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u trong giao ti\u1ebfp\" class=\"wp-image-29555\" title=\"tao-an-tuong-ban-dau-3\"><figcaption class=\"wp-element-caption\">K\u1ef9 n\u0103ng t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u trong giao ti\u1ebfp<\/figcaption><\/figure>\n<\/div>\n<p>B\u1ea1n bi\u1ebft \u0111\u1ea5y, ng\u01b0\u1eddi b\u00e1n h\u00e0ng l\u00e0 ng\u01b0\u1eddi \u0111\u1ea1i \u0111i\u1ec7n c\u1ee7a c\u00f4ng ty \u0111\u01b0a s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 \u0111\u1ebfn kh\u00e1ch h\u00e0ng. Do \u0111\u00f3, vi\u1ec7c b\u1ea1n t\u1ef1 tin, b\u00ecnh t\u0129nh trao \u0111\u1ed5i v\u1edbi kh\u00e1ch h\u00e0ng c\u0169ng th\u1ec3 hi\u1ec7n cho ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a s\u1ea3n ph\u1ea9m. <\/p>\n<p>Khi \u0111\u00f3, m\u1ecdi c\u1eed ch\u1ec9, t\u00e1c phong c\u1ee7a b\u1ea1n s\u1ebd \u0111\u1ec3 l\u1ea1i cho kh\u00e1ch h\u00e0ng m\u1ed9t \u1ea5n t\u01b0\u1ee3ng v\u00e0 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn s\u1ef1 nh\u1eadn bi\u1ebft c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m.<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-l\u1eddi-chao-d\u1ea7u-t\u1ed1t-d\u1eb9p\"><strong>L\u1eddi ch\u00e0o \u0111\u1ea7u t\u1ed1t \u0111\u1eb9p<\/strong><\/h3>\n<p>\u0110\u01b0a ra l\u1eddi ch\u00e0o \u0111\u1ea7u t\u1ed1t \u0111\u1eb9p l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 c\u1ef1c k\u1ef3 quan tr\u1ecdng \u0111\u1ec3 thu h\u00fat s\u1ef1 \u1ea5n t\u01b0\u1ee3ng c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 \u0111em \u0111\u1ebfn cho kh\u00e1ch h\u00e0ng s\u1ef1 t\u00f4n tr\u1ecdng m\u00e0 c\u00f2n t\u1ea1o cho h\u1ecd s\u1ef1 h\u1ee9ng kh\u1edfi \u0111\u1ec3 ti\u1ebfp t\u1ee5c c\u00e2u chuy\u1ec7n.<\/p>\n<p>Khi b\u1eaft \u0111\u1ea7u m\u1ed9t cu\u1ed9c tr\u00f2 chuy\u1ec7n, l\u1eddi ch\u00e0o \u0111\u1ea7u c\u00f3 th\u1ec3 t\u1ea1o d\u1ef1ng cho b\u1ea1n m\u1ed9t c\u01a1 s\u1edf v\u1eefng ch\u00e3i trong vi\u1ec7c x\u00fac ti\u1ebfn c\u00f4ng vi\u1ec7c k\u1ebf ti\u1ebfp.<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-dang-di-chu\u1ea9n\"><strong>D\u00e1ng \u0111i chu\u1ea9n<\/strong><\/h3>\n<p>B\u1ea1n bi\u1ebft \u0111\u1ea5y, d\u00e1ng \u0111i c\u00f3 th\u1ec3 ph\u1ea3n \u00e1nh m\u1ed9t ph\u1ea7n t\u00ednh c\u00e1ch c\u1ee7a b\u1ea1n. M\u1ed9t d\u00e1ng \u0111i chu\u1ea9n th\u1ec3 hi\u1ec7n s\u1ef1 t\u1ef1 tin, chuy\u00ean nghi\u1ec7p c\u1ee7a b\u1ea1n. V\u1eady n\u00ean, m\u1ed9t trong nh\u1eefng c\u00e1ch t\u1ea1o \u1ea5n t\u01b0\u1ee3ng v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t d\u00e1ng \u0111i t\u1ef1 tin, t\u1ed1c \u0111\u1ed9 di chuy\u1ec3n m\u1ea1nh m\u1ebd, ch\u1eadm r\u00e3i v\u00e0 b\u00ecnh t\u0129nh.<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-giao-ti\u1ebfp-b\u1eb1ng-anh-m\u1eaft\"><strong>Giao ti\u1ebfp b\u1eb1ng \u00e1nh m\u1eaft<\/strong><\/h3>\n<p>Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 bi\u1ebft \u0111\u01b0\u1ee3c b\u1ea1n c\u00f3 \u0111ang quan t\u00e2m \u0111\u1ebfn h\u1ecd hay kh\u00f4ng d\u1ef1a tr\u00ean \u00e1nh m\u1eaft c\u1ee7a b\u1ea1n. Hay th\u00f4ng qua \u00e1nh m\u1eaft c\u1ee7a kh\u00e1ch h\u00e0ng, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u0169ng c\u00f3 th\u1ec3 nh\u1eadn ra mong mu\u1ed1n v\u00e0 nhu c\u1ea7u ti\u1ec1m \u1ea9n c\u1ee7a h\u1ecd. Do \u0111\u00f3, giao ti\u1ebfp b\u1eb1ng \u00e1nh m\u1eaft c\u00f3 vai tr\u00f2 quan tr\u1ecdng vi\u1ec7c t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"300\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/tao-an-tuong-ban-dau-2.png\" alt=\"k\u1ef9 n\u0103ng t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u trong giao ti\u1ebfp\" class=\"wp-image-29556\" title=\"tao-an-tuong-ban-dau-2\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"300\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/tao-an-tuong-ban-dau-2.png\" alt=\"k\u1ef9 n\u0103ng t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u trong giao ti\u1ebfp\" class=\"wp-image-29556\" title=\"tao-an-tuong-ban-dau-2\"><figcaption class=\"wp-element-caption\">K\u1ef9 n\u0103ng giao ti\u1ebfp b\u1eb1ng \u00e1nh m\u1eaft<\/figcaption><\/figure>\n<\/div>\n<p>H\u00e3y giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng b\u1eb1ng m\u1ed9t \u00e1nh m\u1eaft t\u1ef1 tin, g\u1ea7n g\u0169i. \u0110i\u1ec1u n\u00e0y th\u1ec3 hi\u1ec7n b\u1ea1n \u0111ang ch\u0103m ch\u00fa l\u1eafng nghe nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng n\u00f3i.<\/p>\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, ng\u01b0\u1eddi b\u00e1n h\u00e0ng c\u1ea7n nh\u1ea1y b\u00e9n trong vi\u1ec7c quan s\u00e1t \u00e1nh m\u1eaft c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh mong mu\u1ed1n c\u1ee7a h\u1ecd v\u00e0 c\u00e1c th\u1eddi \u0111i\u1ec3m quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh ch\u1ed1t sales.<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-b\u1eaft-tay-d\u1ee9t-khoat-m\u1ea1nh-m\u1ebd\"><strong>B\u1eaft tay d\u1ee9t kho\u00e1t, m\u1ea1nh m\u1ebd<\/strong><\/h3>\n<p>B\u1eaft tay l\u00e0 m\u1ed9t trong nh\u1eefng h\u00ecnh th\u1ee9c ch\u00e0o h\u1ecfi chuy\u00ean nghi\u1ec7p. Th\u00f4ng qua c\u00e1i b\u1eaft tay c\u0169ng c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh v\u1ec1 t\u00ednh c\u00e1ch v\u00e0 s\u1ef1 t\u1ef1 tin c\u1ee7a ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n.<\/p>\n<p>Do \u0111\u00f3, m\u1ed9t c\u00e1i b\u1eaft tay d\u1ee9t kho\u00e1t v\u00e0 m\u1ea1nh m\u1ebd c\u0169ng l\u00e0 m\u1ed9t b\u00ed quy\u1ebft c\u1ef1c \u0111\u1ec9nh gi\u00fap b\u1ea1n \u0111\u1ec3 l\u1ea1i \u1ea5n t\u01b0\u1ee3ng v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<p>V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u00f3 m\u1ed9t c\u00e1i b\u1eaft tay ho\u00e0n h\u1ea3o?<\/p>\n<ul>\n<li>\u0110\u1ea7u ti\u00ean b\u1ea1n c\u1ea7n ch\u1ee7 \u0111\u1ed9ng b\u1eaft tay tr\u01b0\u1edbc. B\u1edfi \u0111i\u1ec1u n\u00e0y th\u1ec3 hi\u1ec7n b\u1ea1n l\u00e0 m\u1ed9t ng\u01b0\u1eddi t\u1ef1 tin, c\u1edfi m\u1edf v\u00e0 m\u1ea1nh m\u1ebd.<\/li>\n<li>\u0110\u1eb7t l\u00f2ng b\u00e0n tay c\u1ee7a b\u1ea1n v\u00e0o l\u00f2ng b\u00e0n tay c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<li>Sau \u0111\u00f3, n\u1eafm tay kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1c d\u1ee9t kho\u00e1t. T\u00f9y v\u00e0o gi\u1edbi t\u00ednh c\u1ee7a kh\u00e1ch h\u00e0ng b\u1ea1n c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh s\u1ee9c m\u1ea1nh khi b\u1eaft tay cho ph\u00f9 h\u1ee3p.<\/li>\n<\/ul>\n<h3 class=\"wp-block-heading\" id=\"h-ch\u1ee7-d\u1ed9ng-d\u1eabn-d\u1eaft-cau-chuy\u1ec7n\"><strong>Ch\u1ee7 \u0111\u1ed9ng d\u1eabn d\u1eaft c\u00e2u chuy\u1ec7n<\/strong><\/h3>\n<p>Tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng, b\u1ea1n h\u00e3y li\u1ec7t k\u00ea ra nh\u1eefng \u0111i\u1ec1u c\u1ea7n trao \u0111\u1ed5i v\u1edbi h\u1ecd. B\u1ea1n h\u00e3y nh\u1edb r\u1eb1ng b\u1ea1n l\u00e0 ng\u01b0\u1eddi m\u1edf \u0111\u1ea7u c\u00e2u chuy\u1ec7n v\u00e0 d\u1eabn d\u1eaft c\u00e2u chuy\u1ec7n \u0111\u00f3 \u0111\u1ebfn khi th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh.<\/p>\n<p>V\u1eady n\u00ean, b\u1ea1n h\u00e3y x\u00e2y d\u1ef1ng m\u1ed9t k\u1ecbch b\u1ea3n k\u1ef9 l\u01b0\u1ee1ng khi giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng, \u0111i\u1ec1u n\u00e0y s\u1ebd gi\u00fap b\u1ea1n \u0111\u1ec3 l\u1ea1i \u1ea5n t\u01b0\u1ee3ng t\u1ed1t \u0111\u1eb9p v\u1edbi h\u1ecd nh\u1edd phong th\u00e1i t\u1ef1 tin, chuy\u00ean nghi\u1ec7p, kh\u00e9o l\u00e9o.<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-thai-d\u1ed9-chan-thanh\"><strong>Th\u00e1i \u0111\u1ed9 ch\u00e2n th\u00e0nh<\/strong><\/h3>\n<p>Th\u00e1i \u0111\u1ed9 ch\u00e2n th\u00e0nh khi giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t \u0111i\u1ec1u c\u1ef1c k\u1ef3 c\u1ea7n thi\u1ebft. \u0110i\u1ec1u n\u00e0y th\u1ec3 hi\u1ec7n s\u1ef1 t\u00f4n tr\u1ecdng v\u00e0 lu\u00f4n s\u1eb5n s\u00e0ng gi\u00fap \u0111\u1ee1 kh\u00e1ch h\u00e0ng.<\/p>\n<p>Qua \u0111\u00f3 gi\u00fap kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y s\u1ef1 an to\u00e0n, th\u00e2n thi\u1ec7n v\u00e0 tin t\u01b0\u1edfng khi giao ti\u1ebfp v\u1edbi b\u1ea1n, c\u0169ng nh\u01b0 khi quy\u1ebft \u0111\u1ecbnh mua s\u1ea3n ph\u1ea9m c\u1ee7a c\u00f4ng ty.<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-t\u1ea1m-k\u1ebft\"><strong>T\u1ea1m k\u1ebft<\/strong><\/h2>\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 nh\u1eefng chia s\u1ebb v\u1ec1 c\u00e1ch <strong>t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u<\/strong> v\u1edbi kh\u00e1ch h\u00e0ng trong l\u1ea7n \u0111\u1ea7u ti\u1ebfp x\u00fac m\u00e0 Masterskills mu\u1ed1n g\u1eedi \u0111\u1ebfn b\u1ea1n. Hy v\u1ecdng qua b\u00e0i vi\u1ebft n\u00e0y \u0111\u00e3 gi\u00fap b\u1ea1n c\u00f3 th\u00eam nhi\u1ec1u g\u00f3c nh\u00ecn m\u1edbi v\u1ec1 t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u v\u00e0 bi\u1ebft c\u00e1ch t\u1ea1o d\u1ef1ng \u1ea5n t\u01b0\u1ee3ng ri\u00eang khi ti\u1ebfp x\u00fac v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<p>N\u1ebfu b\u1ea1n c\u00f2n b\u1ea5t k\u1ef3 c\u00e2u h\u1ecfi n\u00e0o, \u0111\u1eebng ng\u1ea7n ng\u1ea1i \u0111\u1ec3 l\u1ea1i b\u00ecnh lu\u1eadn \u0111\u1ec3 \u0111\u01b0\u1ee3c Masterskills gi\u1ea3i \u0111\u00e1p chi ti\u1ebft nh\u00e9.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Trong l\u0129nh v\u1ef1c kinh doanh n\u00f3i chung hay b\u00e1n h\u00e0ng n\u00f3i ri\u00eang, vi\u1ec7c t\u1ea1o ra \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t \u0111i\u1ec1u h\u1ebft s\u1ee9c quan tr\u1ecdng v\u00e0 c\u1ea7n thi\u1ebft. V\u1eady \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u l\u00e0 g\u00ec? C\u00e1ch t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u v\u1edbi kh\u00e1ch h\u00e0ng? K\u1ef9 n\u0103ng t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[211],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/47080"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=47080"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/47080\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=47080"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=47080"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=47080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}