{"id":4750,"date":"2023-11-29T10:09:35","date_gmt":"2023-11-29T10:09:35","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=4750"},"modified":"2023-11-29T08:49:08","modified_gmt":"2023-11-29T08:49:08","slug":"5-buoc-lap-ke-hoach-chien-luoc-hieu-qua","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/5-buoc-lap-ke-hoach-chien-luoc-hieu-qua.html","title":{"rendered":"5 B\u01b0\u1edbc l\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c hi\u1ec7u qu\u1ea3"},"content":{"rendered":"<h2>Y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 s\u1ed1ng c\u00f2n c\u1ee7a m\u1ed9t doanh nghi\u1ec7p &#8211; K\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c<\/h2>\n<p>N\u00f3i m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n, l\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c l\u00e0 x\u00e1c \u0111\u1ecbnh nh\u1eefng m\u1ee5c ti\u00eau doanh nghi\u1ec7p s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c trong d\u00e0i h\u1ea1n v\u00e0 c\u00e1c ph\u01b0\u01a1ng \u00e1n \u0111\u1ec3 th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau \u0111\u00f3. Tr\u1ecdng t\u00e2m c\u1ee7a k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c l\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c c\u00f9ng c\u00f3 t\u1ea7m nh\u00ecn chung, c\u00f9ng c\u1ed1 g\u1eafng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung c\u00f3 l\u1ee3i cho t\u1ea5t c\u1ea3 c\u00e1c b\u00ean.<\/p>\n<p>Nhi\u1ec1u ng\u01b0\u1eddi tin r\u1eb1ng ch\u1ec9 c\u00f3 m\u1ed9t c\u00e1ch duy nh\u1ea5t \u0111\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c. \u0110\u00f3 l\u00e0 m\u1ed9t suy ngh\u0129 sai l\u1ea7m. C\u00f3 r\u1ea5t nhi\u1ec1u h\u00ecnh th\u1ee9c l\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c kh\u00e1c nhau, v\u00ed d\u1ee5: l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean c\u00e1c v\u1ea5n \u0111\u1ec1 hi\u1ec7n t\u1ea1i t\u1ed5 ch\u1ee9c \u0111ang g\u1eb7p ph\u1ea3i hay d\u1ef1a tr\u00ean v\u1ea5n \u0111\u1ec1 mu\u1ed1n h\u01b0\u1edbng t\u1edbi trong t\u01b0\u01a1ng lai. T\u00f9y thu\u1ed9c v\u00e0o t\u00ecnh h\u00ecnh v\u00e0 quy m\u00f4 doanh nghi\u1ec7p m\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o s\u1ebd ch\u1ecdn c\u00e1ch l\u00ean k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c ph\u00f9 h\u1ee3p.<\/p>\n<h2>L\u00ean k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 l\u00e0m g\u00ec?<\/h2>\n<p>K\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c \u0111\u00f3ng vai tr\u00f2 nh\u01b0 kim ch\u1ec9 nam cho m\u1ecdi ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c. V\u1edbi k\u1ebf ho\u1ea1ch n\u00e0y, to\u00e0n c\u00f4ng ty s\u1ebd c\u00f9ng d\u1ed1c s\u1ee9c \u0111i theo m\u1ed9t \u0111\u1ecbnh h\u01b0\u1edbng chung mang l\u1ea1i l\u1ee3i \u00edch cho to\u00e0n b\u1ed9 c\u00e1 nh\u00e2n cho t\u1ed5 ch\u1ee9c v\u00e0 c\u00e1c b\u00ean li\u00ean quan. M\u1ed9t k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 s\u1ebd mang l\u1ea1i r\u1ea5t nhi\u1ec1u l\u1ee3i \u00edch cho doanh nghi\u1ec7p v\u00e0 d\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c v\u00ed d\u1ee5:<\/p>\n<ul>\n<li><strong>Ch\u1ec9 ra con \u0111\u01b0\u1eddng cho doanh nghi\u1ec7p<\/strong>: M\u1ed9t k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c gi\u1ed1ng nh\u01b0 m\u1ed9t l\u1ed9 tr\u00ecnh, d\u1eabn \u0111\u01b0\u1eddng cho t\u1ed5 ch\u1ee9c v\u01b0\u1ee3t qua m\u1ecdi th\u00e1ch th\u1ee9c \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau. B\u00ean c\u1ea1nh \u0111\u00f3, k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c c\u00f2n gi\u00fap doanh nghi\u1ec7p x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau nh\u1ecf h\u01a1n nh\u1eb1m \u0111\u1ea3m b\u1ea3o ti\u1ebfn \u0111\u1ed9 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau l\u1edbn.<\/li>\n<li><strong>T\u0103ng s\u1ef1 t\u1eadp trung n\u1ed7 l\u1ef1c<\/strong>: K\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c thi\u1ebft l\u1eadp h\u01b0\u1edbng \u0111i chung cho c\u1ea3 doanh nghi\u1ec7p, do \u0111\u00f3, m\u1ecdi c\u00e1 nh\u00e2n s\u1ebd t\u0103ng c\u01b0\u1eddng s\u1ef1 t\u1eadp trung \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3.<\/li>\n<li><strong>C\u1ea3i thi\u1ec7n nh\u1eadn th\u1ee9c v\u1ec1 doanh nghi\u1ec7p<\/strong>: M\u1ed9t khi thi\u1ebft l\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c to\u00e0n di\u1ec7n, nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o s\u1ebd nh\u00ecn nh\u1eadn doanh nghi\u1ec7p tr\u00ean nhi\u1ec1u kh\u00eda c\u1ea1nh v\u1ec1 \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m y\u1ebfu v\u00e0 v\u1ecb tr\u00ed tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/li>\n<li><strong>Mang l\u1ea1i\u00a0\u0111\u1ecbnh h\u01b0\u1edbng r\u00f5 r\u00e0ng cho nh\u00e2n vi\u00ean<\/strong>: V\u1edbi m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng, nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 v\u00e0 nh\u1eefng ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 minh b\u1ea1ch, nh\u00e2n vi\u00ean s\u1ebd bi\u1ebft h\u1ecd c\u1ea7n l\u00e0m nh\u1eefng g\u00ec, c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 ra sao v\u00e0 t\u1eeb \u0111\u00f3 h\u1ecd s\u1ebd c\u00f3 \u0111\u1ed9ng l\u1ef1c ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5.<\/li>\n<\/ul>\n<h2>5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c ho\u00e0n h\u1ea3o<\/h2>\n<p><img decoding=\"async\" class=\"c008\" src=\"https:\/\/i.imgur.com\/QtaWxyj.png\" alt=\"\" \/><\/p>\n<p><em>5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c hi\u1ec7u qu\u1ea3<\/em><\/p>\n<p><strong>1. X\u00e1c \u0111\u1ecbnh v\u1ecb tr\u00ed chi\u1ebfn l\u01b0\u1ee3c<\/strong><\/p>\n<p>Bi\u1ebft \u0111\u01b0\u1ee3c doanh nghi\u1ec7p \u0111ang \u0111\u1ee9ng \u1edf \u0111\u00e2u tr\u00ean th\u01b0\u01a1ng tr\u01b0\u1eddng, b\u1ea1n s\u1ebd x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau b\u1ea1n mu\u1ed1n h\u01b0\u1edbng \u0111\u1ebfn v\u00e0 c\u00e1ch b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3. H\u00e3y b\u1eaft \u0111\u1ea7u b\u1eb1ng c\u00e1c cu\u1ed9c n\u00f3i chuy\u1ec7n v\u1edbi c\u00e1c l\u00e3nh \u0111\u1ea1o c\u1ea5p cao t\u1ea1i c\u00f4ng ty \u0111\u1ec3 n\u1eafm b\u1eaft t\u00ecnh h\u00ecnh n\u1ed9i t\u1ea1i, sau \u0111\u00f3 l\u00e0m m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t \u0111\u1ec3 hi\u1ec3u nhu c\u1ea7u kh\u00e1ch h\u00e0ng. Thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 ng\u00e0nh v\u00e0 th\u1ecb tr\u01b0\u1eddng c\u0169ng l\u00e0 nh\u00e2n t\u1ed1 b\u1eaft bu\u1ed9c c\u1ea7n c\u00f3 \u0111\u1ec3 t\u1ea1o n\u00ean m\u1ed9t c\u00e1i nh\u00ecn to\u00e0n di\u1ec7n v\u1ec1 v\u1ecb tr\u00ed c\u1ee7a doanh nghi\u1ec7p tr\u00ean th\u1ecb tr\u01b0\u1eddng v\u00e0 trong t\u00e2m tr\u00ed kh\u00e1ch h\u00e0ng.<\/p>\n<p>Ph\u00e2n t\u00edch d\u1eef li\u1ec7u thu th\u1eadp \u0111\u01b0\u1ee3c b\u1eb1ng m\u00f4 h\u00ecnh SWOT ho\u1eb7c\u00a0PEST\u00a0\u0111\u1ec3 h\u1ec7 th\u1ed1ng h\u00f3a th\u00f4ng tin th\u00e0nh c\u00e1c nh\u00f3m c\u1ee5 th\u1ec3. Nh\u1eefng th\u00f4ng tin \u0111\u01b0\u1ee3c ph\u00e2n chia s\u1ebd h\u1ed7 tr\u1ee3 nh\u00e0 l\u00e3nh \u0111\u1ea1o nh\u00ecn nh\u1eadn to\u00e0n di\u1ec7n t\u00ecnh h\u00ecnh m\u00f4i tr\u01b0\u1eddng kinh doanh doanh nghi\u1ec7p \u0111ang ho\u1ea1t \u0111\u1ed9ng c\u0169ng nh\u01b0 x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m y\u1ebfu, nh\u1eefng c\u01a1 h\u1ed9i v\u00e0 th\u00e1ch th\u1ee9c c\u1ee7a ch\u00ednh doanh nghi\u1ec7p.<\/p>\n<p>M\u00f4 h\u00ecnh PEST v\u00e0 SWOT th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng song song \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 m\u00f4i tr\u01b0\u1eddng kinh doanh. Tuy nhi\u00ean, hai m\u00f4 h\u00ecnh n\u00e0y l\u1ea1i \u00e1p d\u1ee5ng cho c\u00e1c c\u1ea5p \u0111\u1ed9 ph\u00e2n t\u00edch kinh doanh kh\u00e1c nhau.<\/p>\n<p>M\u00f4 h\u00ecnh PEST t\u1eadp trung v\u00e0o b\u1ee9c tranh l\u1edbn v\u00e0 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng kinh doanh, th\u1ecb tr\u01b0\u1eddng ho\u1eb7c m\u1ed9t quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng. PEST \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng t\u1ed1t nh\u1ea5t cho nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng v\u00e0 ph\u00e2n t\u00edch r\u1ed9ng h\u01a1n v\u1ec1 m\u00f4i tr\u01b0\u1eddng kinh doanh.<\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"c008\" src=\"https:\/\/i.imgur.com\/kwetQq3.png\" alt=\"\" \/><\/p>\n<p><em>M\u00f4 h\u00ecnh PEST<\/em><\/p>\n<p>M\u1eb7t kh\u00e1c, m\u00f4 h\u00ecnh SWOT c\u00f3 ph\u1ea1m vi nh\u1ecf h\u01a1n, t\u1eadp trung v\u00e0o ch\u00ednh t\u1ed5 ch\u1ee9c \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m y\u1ebfu, c\u01a1 h\u1ed9i v\u00e0 th\u00e1ch th\u1ee9c c\u1ee7a doanh nghi\u1ec7p. Ph\u00e2n t\u00edch SWOT th\u01b0\u1eddng \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh khi b\u1eaft \u0111\u1ea7u m\u1ed9t d\u1ef1 \u00e1n m\u1edbi ho\u1eb7c \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ed9t d\u00f2ng s\u1ea3n ph\u1ea9m.<\/p>\n<p><img decoding=\"async\" class=\"c008\" src=\"https:\/\/i.imgur.com\/RhAD536.png\" alt=\"\" \/><\/p>\n<p><em>M\u00f4 h\u00ecnh SWOT c\u00f3 ph\u1ea1m vi trong n\u1ed9i b\u1ed9 doanh nghi\u1ec7p<\/em><\/p>\n<p>K\u1ebft h\u1ee3p hai m\u00f4 h\u00ecnh ph\u00e2n t\u00edch c\u1ea5p v\u0129 m\u00f4 v\u00e0 vi m\u00f4 v\u1ec1 doanh nghi\u1ec7p s\u1ebd gi\u00fap b\u1ea1n hi\u1ec3u \u0111\u01b0\u1ee3c b\u1ee9c tranh ho\u00e0n ch\u1ec9nh v\u1ec1 th\u1ecb tr\u01b0\u1eddng, x\u00e1c \u0111\u1ecbnh c\u01a1 h\u1ed9i cho doanh nghi\u1ec7p, c\u00f3 ph\u01b0\u01a1ng \u00e1n gi\u1ea3m thi\u1ec3u r\u1ee7i ro v\u00e0 l\u00ean k\u1ebf ho\u1ea1ch hi\u1ec7u qu\u1ea3 cho t\u01b0\u01a1ng lai.<\/p>\n<p><strong>2. X\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau \u01b0u ti\u00ean<\/strong><\/p>\n<p>Sau khi \u0111\u00e3 hi\u1ec3u doanh nghi\u1ec7p c\u1ee7a b\u1ea1n \u0111ang \u0111\u1ee9ng \u1edf \u0111\u00e2u tr\u00ean th\u1ecb tr\u01b0\u1eddng, gi\u1edd l\u00e0 l\u00fac x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau nh\u1ecf (Objectives) \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau l\u1edbn (Goals). L\u01b0u \u00fd r\u1eb1ng c\u00e1c Objectives \u0111\u1eb7t ra c\u1ea7n ph\u00f9 h\u1ee3p v\u1edbi s\u1ee9 m\u1ec7nh v\u00e0 t\u1ea7m nh\u00ecn doanh nghi\u1ec7p.<\/p>\n<p>H\u00e3y \u0111\u1eb7t ra c\u00e0ng nhi\u1ec1u m\u1ee5c ti\u00eau c\u00e0ng t\u1ed1t, nh\u01b0ng sau \u0111\u00f3, b\u1ea1n n\u00ean xem x\u00e9t v\u00e0 ch\u1ecdn ra nh\u1eefng m\u1ee5c ti\u00eau quan tr\u1ecdng, c\u00f3 s\u1ee9c \u1ea3nh h\u01b0\u1edfng r\u1ed9ng \u0111\u1ec3 \u01b0u ti\u00ean th\u1ef1c hi\u1ec7n. B\u1ea1n c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh nh\u1eefng m\u1ee5c ti\u00eau \u01b0u ti\u00ean b\u1eb1ng c\u00e1ch \u0111\u1eb7t ra c\u00e1c c\u00e2u h\u1ecfi nh\u01b0:<\/p>\n<ul>\n<li>M\u1ee5c ti\u00eau n\u00e0o quan tr\u1ecdng h\u01a1n?<\/li>\n<li>M\u1ee5c ti\u00eau n\u00e0o khi ho\u00e0n th\u00e0nh s\u1ebd gi\u00fap n\u00e2ng cao v\u1ecb th\u1ebf c\u1ee7a doanh nghi\u1ec7p tr\u00ean th\u1ecb tr\u01b0\u1eddng?<\/li>\n<li>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nh\u1eefng y\u1ebfu t\u1ed1 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau?<\/li>\n<li>M\u1ee5c ti\u00eau n\u00e0o \u0111ang l\u00e0 c\u1ea5p b\u00e1ch nh\u1ea5t?<\/li>\n<\/ul>\n<p>C\u00e1c Objectives c\u1ea7n c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c \u0111\u1ec3 d\u1ec5 d\u00e0ng theo d\u00f5i. Ch\u1ec9 s\u1ed1 th\u00f4ng d\u1ee5ng nh\u1ea5t d\u00f9ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c, m\u1ee5c ti\u00eau hi\u1ec7n \u0111ang l\u00e0\u00a0l\u00e0\u00a0KPI &#8211; Key Performance Indicator.<\/p>\n<p><strong>3. X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch<\/strong><\/p>\n<p>Gi\u1edd \u0111\u1ebfn b\u01b0\u1edbc quan tr\u1ecdng nh\u1ea5t, x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c. Nhi\u1ec7m v\u1ee5 ch\u00ednh trong b\u01b0\u1edbc n\u00e0y l\u00e0 x\u00e2y d\u1ef1ng c\u00e1c chi\u1ebfn thu\u1eadt c\u1ee5 th\u1ec3 v\u00e0 thi\u1ebft l\u1eadp timeline \u0111\u1ec3 theo d\u00f5i ti\u1ebfn \u0111\u1ed9 v\u00e0 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/p>\n<p>B\u1ea3n \u0111\u1ed3 chi\u1ebfn l\u01b0\u1ee3c l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 hi\u1ec7u qu\u1ea3 \u0111\u1ec3 tr\u1ef1c quan h\u00f3a to\u00e0n b\u1ed9 k\u1ebf ho\u1ea1ch c\u1ee7a b\u1ea1n.\u00a0M\u1ed9t b\u1ea3n \u0111\u1ed3 chi\u1ebfn l\u01b0\u1ee3c c\u1ea7n c\u00f3 c\u00e1c th\u00e0nh ph\u1ea7n sau:<\/p>\n<ul>\n<li>4 tr\u1ee5 c\u1ed9t: T\u00e0i ch\u00ednh, kh\u00e1ch h\u00e0ng, quy tr\u00ecnh v\u00e0 con ng\u01b0\u1eddi<\/li>\n<li>Li\u1ec7t k\u00ea m\u1ee5c ti\u00eau n\u1eb1m trong m\u1ed7i tr\u1ee5 c\u1ed9t b\u1eb1ng c\u00e1c h\u00ecnh kh\u1ed1i (th\u01b0\u1eddng l\u00e0 h\u00ecnh tr\u00f2n v\u00e0 h\u00ecnh ch\u1eef nh\u1eadt). C\u00e1c m\u1ee5c ti\u00eau kh\u00f4ng n\u00ean qu\u00e1 nhi\u1ec1u, th\u01b0\u1eddng kh\u00f4ng v\u01b0\u1ee3t qu\u00e1 20 m\u1ee5c ti\u00eau.<\/li>\n<li>C\u00e1c m\u1ee5c ti\u00eau c\u1ee7a t\u1eebng b\u1ed9 ph\u1eadn \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp theo chi\u1ec1u d\u1ecdc v\u00e0 \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi nhau<\/li>\n<li>Ch\u00fa th\u00edch m\u1ed1i quan h\u1ec7 nh\u00e2n qu\u1ea3 gi\u1eefa c\u00e1c m\u1ee5c ti\u00eau<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"c008\" src=\"https:\/\/i.imgur.com\/yc13v0J.png\" alt=\"\" \/><\/p>\n<p><em>B\u1ea3n \u0111\u1ed3 chi\u1ebfn l\u01b0\u1ee3c \u0111\u01a1n gi\u1ea3n<\/em><\/p>\n<p><strong>4. Tri\u1ec3n khai k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c<\/strong><\/p>\n<p>T\u1ed5 ch\u1ee9c cu\u1ed9c h\u1ecdp v\u1edbi s\u1ef1 g\u00f3p m\u1eb7t c\u1ee7a c\u00e1c th\u00e0nh ph\u1ea7n quan tr\u1ecdng l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean \u0111\u1ec3 kh\u1edfi \u0111\u1ed9ng k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c. B\u00ean c\u1ea1nh \u0111\u00f3, c\u00f4ng t\u00e1c truy\u1ec1n th\u00f4ng n\u1ed9i b\u1ed9 c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng \u0111\u1ec3 ph\u1ed5 bi\u1ebfn cho to\u00e0n b\u1ed9 nh\u00e2n vi\u00ean n\u1eafm \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c nh\u1eb1m \u0111\u1ecbnh h\u01b0\u1edbng to\u00e0n th\u1ec3 c\u00f4ng ty \u0111i theo m\u1ed9t m\u1ee5c ti\u00eau chung.<\/p>\n<p>Trong qu\u00e1 tr\u00ecnh tri\u1ec3n khai k\u1ebf ho\u1ea1ch, ti\u00eau ch\u00ed\u00a0KPI\u00a0s\u1ebd \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng xuy\u00ean su\u1ed1t nh\u01b0 m\u1ed9t c\u00e1ch truy\u1ec1n \u0111\u1ea1t tr\u00e1ch nhi\u1ec7m t\u1eeb c\u1ea5p tr\u00ean xu\u1ed1ng c\u1ea5p d\u01b0\u1edbi.<\/p>\n<p><strong>5. Theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 chi\u1ebfn l\u01b0\u1ee3c<\/strong>Tr\u00ean c\u01a1 s\u1edf h\u00e0ng qu\u00fd, h\u00e3y t\u1ed5 ch\u1ee9c nh\u1eefng cu\u1ed9c h\u1ecdp review l\u1ea1i t\u00ecnh h\u00ecnh \u0111\u1ea1t \u0111\u01b0\u1ee3c KPI c\u1ee7a c\u00e1c nh\u00f3m. V\u1edbi c\u00e1c nh\u00f3m ch\u01b0a \u0111\u1ea1t \u0111\u01b0\u1ee3c KPI, h\u00e3y xem c\u00e1ch h\u1ecd tri\u1ec3n khai c\u00f4ng vi\u1ec7c v\u00e0 \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i nh\u1eefng sai s\u00f3t trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a nh\u1eefng nh\u00f3m \u0111\u00f3.\u00a0Tr\u00ean c\u01a1 s\u1edf h\u00e0ng n\u0103m, doanh nghi\u1ec7p n\u00ean d\u00e0nh th\u1eddi gian\u00a0\u0111\u00e1nh gi\u00e1 l\u1ea1i c\u00e1c \u01b0u ti\u00ean v\u00e0 v\u1ecb tr\u00ed chi\u1ebfn l\u01b0\u1ee3c\u00a0\u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng t\u1ea5t c\u1ea3 ho\u1ea1t \u0111\u1ed9ng \u0111ang \u0111i \u0111\u00fang h\u01b0\u1edbng.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 s\u1ed1ng c\u00f2n c\u1ee7a m\u1ed9t doanh nghi\u1ec7p &#8211; K\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c N\u00f3i m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n, l\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c l\u00e0 x\u00e1c \u0111\u1ecbnh nh\u1eefng m\u1ee5c ti\u00eau doanh nghi\u1ec7p s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c trong d\u00e0i h\u1ea1n v\u00e0 c\u00e1c ph\u01b0\u01a1ng \u00e1n \u0111\u1ec3 th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau \u0111\u00f3. Tr\u1ecdng t\u00e2m c\u1ee7a k\u1ebf ho\u1ea1ch [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[210],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4750"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=4750"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4750\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=4750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=4750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=4750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}