{"id":47794,"date":"2023-12-16T20:00:38","date_gmt":"2023-12-16T20:00:38","guid":{"rendered":"https:\/\/masterskills.org\/blog\/3-kieu-nhan-vien-thuong-gap-trong-cong-ty-dau-la-nguoi-de-thanh-cong-nhat.html"},"modified":"2023-12-16T20:00:38","modified_gmt":"2023-12-16T20:00:38","slug":"3-kieu-nhan-vien-thuong-gap-trong-cong-ty-dau-la-nguoi-de-thanh-cong-nhat","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/3-kieu-nhan-vien-thuong-gap-trong-cong-ty-dau-la-nguoi-de-thanh-cong-nhat.html","title":{"rendered":"3 Ki\u1ec3u Nh\u00e2n Vi\u00ean Th\u01b0\u1eddng G\u1eb7p Trong C\u00f4ng Ty: \u0110\u00e2u L\u00e0 Ng\u01b0\u1eddi D\u1ec5 Th\u00e0nh C\u00f4ng Nh\u1ea5t?"},"content":{"rendered":"
\n

C\u00e1ch b\u1ea1n l\u00e0m vi\u1ec7c \u0111\u00f3ng vai tr\u00f2 v\u00f4 c\u00f9ng quan tr\u1ecdng trong s\u1ef1 nghi\u1ec7p th\u00e0nh c\u00f4ng c\u1ee7a b\u1ea1n.\u00a0<\/p>\n

Ph\u1ea7n l\u1edbn \u0111i\u1ec1u \u0111\u00f3 d\u1ef1a v\u00e0o c\u00e1ch b\u1ea1n t\u01b0\u01a1ng t\u00e1c v\u1edbi \u0111\u1ed3ng nghi\u1ec7p, kh\u00e1ch h\u00e0ng, s\u1ebfp v\u00e0 b\u1ea5t c\u1ee9 ai trong v\u00f2ng tr\u00f2n k\u1ebft n\u1ed1i c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ea1n. C\u00e1c nh\u00e0 khoa h\u1ecdc g\u1ecdi \u0111\u00f3 l\u00e0 phong c\u00e1ch \u201c\u0111\u1ed1i nh\u00e2n x\u1eed th\u1ebf\u201d (reciprocation style).\u00a0<\/p>\n

Trong cu\u1ed1n s\u00e1ch b\u00e1n ch\u1ea1y c\u1ee7a m\u00ecnh \u201cGive and Take: A Revolutionary Approach to Success\u201d (t\u1ea1m d\u1ecbch l\u00e0 Cho v\u00e0 Nh\u1eadn: C\u00e1ch Ti\u1ebfp C\u1eadn Mang T\u00ednh C\u00e1ch M\u1ea1ng T\u1edbi Th\u00e0nh C\u00f4ng), gi\u00e1o s\u01b0 t\u1ea1i tr\u01b0\u1eddng Wharton, nh\u00e0 t\u00e2m l\u00fd h\u1ecdc v\u1ec1 t\u1ed5 ch\u1ee9c Adam Grant ch\u1ec9 ra ba phong c\u00e1ch \u0111\u1ed1i nh\u00e2n x\u1eed th\u1ebf ph\u1ed5 bi\u1ebfn t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c. N\u00f3i c\u00e1ch kh\u00e1c, \u0111\u00f3 ch\u00ednh l\u00e0 3 ki\u1ec3u nh\u00e2n vi\u00ean th\u01b0\u1eddng g\u1eb7p <\/strong>n\u01a1i c\u00f4ng s\u1edf.\u00a0<\/p>\n

H\u1ecd l\u00e0 ai, \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a h\u1ecd l\u00e0 g\u00ec? \u0110\u1ecdc ti\u1ebfp b\u00e0i vi\u1ebft \u0111\u1ec3 t\u00ecm c\u00e2u tr\u1ea3 l\u1eddi nh\u00e9!<\/p>\n

3 Ki\u1ec3u nh\u00e2n vi\u00ean th\u01b0\u1eddng g\u1eb7p n\u01a1i c\u00f4ng s\u1edf\u00a0<\/strong><\/h2>\n

Trong cu\u1ed1n s\u00e1ch c\u1ee7a m\u00ecnh, gi\u00e1o s\u01b0 Adam Grant \u0111\u1ec1 c\u1eadp \u0111\u1ebfn 3 ki\u1ec3u ng\u01b0\u1eddi trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c, c\u00f3 th\u1ec3 n\u00f3i t\u01b0\u01a1ng \u1ee9ng v\u1edbi c\u00e1ch m\u00e0 h\u1ecd c\u01b0 x\u1eed, t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi kh\u00e1c trong c\u00f4ng vi\u1ec7c.<\/p>\n

Taker: Ng\u01b0\u1eddi nh\u1eadn<\/strong><\/h3>\n

Takers nh\u00ecn cu\u1ed9c \u0111\u1eddi nh\u01b0 m\u1ed9t cu\u1ed9c \u0111ua kh\u1ed1c li\u1ec7t. V\u00ec ngh\u0129 r\u1eb1ng kh\u00f4ng ai quan t\u00e2m \u0111\u1ebfn m\u00ecnh, nh\u1eefng ng\u01b0\u1eddi n\u00e0y \u0111\u1eb7t l\u1ee3i \u00edch c\u1ee7a m\u00ecnh l\u00ean h\u00e0ng \u0111\u1ea7u. H\u1ecd ch\u1ec9 t\u00edch c\u1ef1c gi\u00fap \u0111\u1ee1 ng\u01b0\u1eddi kh\u00e1c khi nh\u1eadn ra l\u1ee3i \u00edch m\u00e0 h\u1ecd c\u00f3 \u0111\u01b0\u1ee3c v\u01b0\u1ee3t qu\u00e1 nh\u1eefng g\u00ec h\u1ecd b\u1ecf ra.\u00a0<\/p>\n

Matcher: Ng\u01b0\u1eddi trao \u0111\u1ed5i<\/strong><\/h3>\n

Matcher ho\u1ea1t \u0111\u1ed9ng theo c\u01a1 ch\u1ebf \u201cc\u00f3 \u0111i c\u00f3 l\u1ea1i\u201d. N\u1ebfu ai \u0111\u00f3 gi\u00fap \u0111\u1ee1 h\u1ecd, h\u1ecd s\u1ebd tr\u1ea3 l\u1ea1i \u0111\u00fang nh\u01b0 nh\u1eefng g\u00ec ng\u01b0\u1eddi \u0111\u00f3 gi\u00fap, kh\u00f4ng h\u01a1n kh\u00f4ng k\u00e9m. V\u00e0 khi gi\u00fap \u0111\u1ee1 ai \u0111\u00f3, h\u1ecd mong nh\u1eadn l\u1ea1i \u0111i\u1ec1u t\u01b0\u01a1ng t\u1ef1.\u00a0<\/p>\n

Giver: Ng\u01b0\u1eddi cho \u0111i<\/strong><\/h3>\n

Giver th\u01b0\u1eddng t\u1eadp trung v\u00e0o ng\u01b0\u1eddi kh\u00e1c h\u01a1n l\u00e0 b\u1ea3n th\u00e2n h\u1ecd. H\u1ecd r\u1ea5t quan t\u00e2m \u0111\u1ebfn nh\u1eefng g\u00ec ng\u01b0\u1eddi kh\u00e1c c\u1ea7n \u1edf h\u1ecd; d\u00f9 \u0111\u00f3 l\u00e0 \u00fd t\u01b0\u1edfng, th\u1eddi gian hay l\u1eddi khuy\u00ean. Gi\u00e1o s\u01b0 Grant nh\u1eadn \u0111\u1ecbnh \u0111\u00e2y l\u00e0 tr\u01b0\u1eddng h\u1ee3p hi\u1ebfm g\u1eb7p t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c. Ch\u00fang ta th\u01b0\u1eddng th\u1ea5y l\u1ed1i h\u00e0nh x\u1eed n\u00e0y gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean trong gia \u0111\u00ecnh h\u01a1n l\u00e0 gi\u1eefa \u0111\u1ed3ng nghi\u1ec7p v\u1edbi nhau.\u00a0<\/p>\n

Giver cho \u0111i nhi\u1ec1u h\u01a1n v\u00e0 h\u1ecd d\u1ec5 tr\u1edf n\u00ean th\u00e0nh c\u00f4ng h\u01a1n<\/strong><\/h2>\n
\n
\"cac-kieu-nhan-vien-cong-so\"\"cac-kieu-nhan-vien-cong-so\"
Giver l\u00e0 ki\u1ec3u nh\u00e2n vi\u00ean d\u1ec5 th\u00e0nh c\u00f4ng nh\u1ea5t<\/figcaption><\/figure>\n<\/div>\n

Trong 3 ki\u1ec3u nh\u00e2n vi\u00ean th\u01b0\u1eddng g\u1eb7p n\u00eau tr\u00ean, Giver \u0111\u01b0\u1ee3c cho l\u00e0 nh\u1eefng ng\u01b0\u1eddi xu\u1ea5t s\u1eafc h\u01a1n c\u1ea3. Trong b\u1ea5t c\u1ee9 l\u0129nh v\u1ef1c n\u00e0o, b\u1ea1n c\u00f3 th\u1ec3 th\u1ea5y nh\u1eefng ng\u01b0\u1eddi s\u1eb5n s\u00e0ng cho \u0111i c\u00f3 th\u1ec3 \u0111\u1ebfn g\u1ea7n v\u1edbi \u0111\u1ec9nh cao trong n\u1ea5c thang s\u1ef1 nghi\u1ec7p c\u1ee7a h\u1ecd. H\u1ecd s\u1eb5n s\u00e0ng gi\u00fap \u0111\u1ee1 ng\u01b0\u1eddi kh\u00e1c trong c\u00f4ng vi\u1ec7c v\u00e0 kh\u00f4ng v\u00ec th\u1ebf m\u00e0 b\u1ecb k\u00ecm h\u00e3m tr\u01b0\u1edbc th\u00e0nh c\u00f4ng.\u00a0<\/p>\n

Theo nhi\u1ec1u nghi\u00ean c\u1ee9u, Giver l\u00e0 nh\u1eefng k\u1ef9 s\u01b0 hi\u1ec7u qu\u1ea3 h\u01a1n v\u00e0 nh\u1eefng nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u00f3 doanh thu cao h\u01a1n so v\u1edbi Taker v\u00e0 Matcher.\u00a0<\/p>\n

Gi\u00e1o s\u01b0 Grant cho r\u1eb1ng nh\u1eefng ng\u01b0\u1eddi n\u00e0y c\u00f3 chi\u1ebfn l\u01b0\u1ee3c r\u00f5 r\u00e0ng trong c\u00e1c l\u1ef1a ch\u1ecdn v\u00e0 gi\u1edbi h\u1ea1n m\u00e0 h\u1ecd \u0111\u1eb7t ra. \u0110i\u1ec1u n\u00e0y khi\u1ebfn h\u1ecd tr\u1edf n\u00ean thu h\u00fat v\u00e0 \u0111\u01b0\u1ee3c c\u00e1c nh\u00e0 tuy\u1ec3n d\u1ee5ng \u01b0u \u00e1i.\u00a0<\/p>\n

Tr\u00ean h\u1ebft Giver bi\u1ebft khi n\u00e0o n\u00ean nh\u1eadn s\u1ef1 gi\u00fap \u0111\u1ee1 v\u00e0 h\u1ecd c\u0169ng bi\u1ebft c\u00e1ch cho \u0111i v\u00e0 nh\u1eadn l\u1ea1i th\u1ebf n\u00e0o l\u00e0 h\u1ee3p l\u1ebd. Trong cu\u1ed1n s\u00e1ch c\u1ee7a m\u00ecnh, Grant \u0111\u00e3 vi\u1ebft nh\u01b0 th\u1ebf n\u00e0y: \u201cNh\u1eefng ng\u01b0\u1eddi Giver th\u00e0nh c\u00f4ng c\u0169ng tham v\u1ecdng kh\u00f4ng thua g\u00ec Taker v\u00e0 Matcher. \u0110\u01a1n gi\u1ea3n v\u00ec h\u1ecd c\u00f3 c\u00e1ch kh\u00e1c \u0111\u1ec3 theo \u0111u\u1ed5i m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh.\u201d\u00a0<\/p>\n

V\u1ecb gi\u00e1o s\u01b0 n\u00e0y c\u00f2n b\u00e0n lu\u1eadn th\u00eam v\u1ec1 vi\u1ec7c l\u00e0 m\u1ed9t Giver c\u00f3 th\u1ec3 l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a m\u1ed9t ng\u01b0\u1eddi th\u00f4ng minh.<\/p>\n

Tuy nhi\u00ean, kh\u00f4ng ph\u1ea3i Giver n\u00e0o c\u0169ng c\u00f3 nh\u1eefng \u0111i\u1ec3m m\u1ea1nh v\u01b0\u1ee3t tr\u1ed9i, Nhi\u1ec1u Giver g\u1eb7p r\u1eafc r\u1ed1i khi ph\u1ea3i \u0111\u00e0m ph\u00e1n. H\u1ec7 qu\u1ea3 l\u00e0 h\u1ecd c\u1ee9 ch\u1ea5p nh\u1eadn l\u1eddi \u0111\u1ec1 ngh\u1ecb c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. H\u1ecd cho \u0111i v\u00e0 cho \u0111i \u0111\u1ebfn khi h\u1ecd ki\u1ec7t s\u1ee9c. V\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh l\u00e0 m\u1ed9t Giver ch\u1ea5p nh\u1eadn l\u00e0m thay c\u00f4ng vi\u1ec7c c\u1ee7a \u0111\u1ed3ng nghi\u1ec7p qu\u00e1 nhi\u1ec1u \u0111\u1ebfn m\u1ee9c anh ta kh\u00f4ng c\u00f3 th\u1eddi gian \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c c\u1ee7a ch\u00ednh m\u00ecnh.\u00a0<\/p>\n

\u0110\u1ec3 ki\u1ec3m so\u00e1t t\u1ed1t h\u01a1n c\u00f4ng vi\u1ec7c c\u0169ng nh\u01b0 b\u1ea3n n\u0103ng \u201cth\u00edch gi\u00fap \u0111\u1ee1 ng\u01b0\u1eddi kh\u00e1c c\u1ee7a m\u00ecnh\u201d, Giver c\u1ea7n trau \u0111\u00f2i k\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n v\u00e0 ra quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t h\u01a1n.\u00a0<\/p>\n

T\u1ea1m k\u1ebft<\/strong><\/h2>\n

Trong c\u00f4ng vi\u1ec7c s\u1ef1 h\u1ee3p t\u00e1c, h\u1ed7 tr\u1ee3 l\u1eabn nhau gi\u1eefa \u0111\u1ed3ng nghi\u1ec7p l\u00e0 r\u1ea5t quan tr\u1ecdng. Tuy nhi\u00ean, n\u1ebfu b\u1ea1n l\u00e0 m\u1ed9t Giver, h\u00e3y th\u1eadn tr\u1ecdng v\u1edbi l\u1eddi \u0111\u1ec1 ngh\u1ecb c\u1ee7a \u0111\u1ed3ng nghi\u1ec7p, h\u00e3y c\u00e2n nh\u1eafc tr\u01b0\u1edbc khi nh\u1eadn l\u1eddi v\u00e0 h\u00e3y l\u00e0m vi\u1ec7c trong kh\u1ea3 n\u0103ng c\u1ee7a m\u00ecnh.\u00a0<\/p>\n

B\u1ea1n l\u00e0 ai trong 3 ki\u1ec3u nh\u00e2n vi\u00ean th\u01b0\u1eddng g\u1eb7p n\u00e0y? B\u1ea1n c\u00f2n bi\u1ebft \u0111\u1ebfn ki\u1ec3u ng\u01b0\u1eddi n\u01a1i c\u00f4ng s\u1edf n\u00e0o kh\u00e1c n\u1eefa? H\u00e3y chia s\u1ebb v\u1edbi ch\u00fang m\u00ecnh nh\u00e9!\u00a0<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

C\u00e1ch b\u1ea1n l\u00e0m vi\u1ec7c \u0111\u00f3ng vai tr\u00f2 v\u00f4 c\u00f9ng quan tr\u1ecdng trong s\u1ef1 nghi\u1ec7p th\u00e0nh c\u00f4ng c\u1ee7a b\u1ea1n.\u00a0 Ph\u1ea7n l\u1edbn \u0111i\u1ec1u \u0111\u00f3 d\u1ef1a v\u00e0o c\u00e1ch b\u1ea1n t\u01b0\u01a1ng t\u00e1c v\u1edbi \u0111\u1ed3ng nghi\u1ec7p, kh\u00e1ch h\u00e0ng, s\u1ebfp v\u00e0 b\u1ea5t c\u1ee9 ai trong v\u00f2ng tr\u00f2n k\u1ebft n\u1ed1i c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ea1n. C\u00e1c nh\u00e0 khoa h\u1ecdc g\u1ecdi \u0111\u00f3 l\u00e0 phong […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[428],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/47794"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=47794"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/47794\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=47794"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=47794"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=47794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}