{"id":47839,"date":"2023-12-16T20:17:36","date_gmt":"2023-12-16T20:17:36","guid":{"rendered":"https:\/\/masterskills.org\/blog\/lam-gi-khi-nhan-vien-khong-ton-trong-quan-ly-10-cach-xu-tri-tinh-te.html"},"modified":"2023-12-16T20:17:36","modified_gmt":"2023-12-16T20:17:36","slug":"lam-gi-khi-nhan-vien-khong-ton-trong-quan-ly-10-cach-xu-tri-tinh-te","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/lam-gi-khi-nhan-vien-khong-ton-trong-quan-ly-10-cach-xu-tri-tinh-te.html","title":{"rendered":"L\u00e0m G\u00ec Khi Nh\u00e2n Vi\u00ean Kh\u00f4ng T\u00f4n Tr\u1ecdng Qu\u1ea3n L\u00fd? 10 C\u00e1ch X\u1eed Tr\u00ed Tinh T\u1ebf"},"content":{"rendered":"
\n

Vi\u1ec7c nh\u00e2n vi\u00ean thi\u1ebfu t\u00f4n tr\u1ecdng qu\u1ea3n l\u00fd l\u00e0 m\u1ed9t v\u1ea5n \u0111\u1ec1 kh\u00f4ng nh\u1ecf \u1edf n\u01a1i c\u00f4ng s\u1edf, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi th\u00e1i \u0111\u1ed9 thi\u1ebfu t\u00f4n tr\u1ecdng \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qu\u00e1 r\u00f5 r\u00e0ng. \u0110\u00e2y v\u1eeba l\u00e0 m\u1ed9t kh\u00f3 kh\u0103n, c\u0169ng v\u1eeba l\u00e0 m\u1ed9t l\u1ea7n \u201cl\u1eeda th\u1eed v\u00e0ng\u201d \u0111\u1ec3 nh\u00e0 qu\u1ea3n l\u00fd ch\u1ee9ng t\u1ecf \u0111\u01b0\u1ee3c kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o c\u1ee7a m\u00ecnh. V\u1eady n\u00ean l\u00e0m g\u00ec khi nh\u00e2n vi\u00ean kh\u00f4ng t\u00f4n tr\u1ecdng qu\u1ea3n l\u00fd<\/strong>, v\u00e0 h\u1eadu qu\u1ea3 c\u1ee7a th\u00e1i \u0111\u1ed9 n\u00e0y \u0111\u1ebfn c\u00e1 nh\u00e2n v\u00e0 t\u1eadp th\u1ec3 ra sao? <\/p>\n

C\u00f9ng t\u00ecm hi\u1ec3u v\u1edbi b\u00e0i vi\u1ebft c\u1ee7a Masterskills!<\/p>\n

Th\u1ebf n\u00e0o l\u00e0 h\u00e0nh vi thi\u1ebfu t\u00f4n tr\u1ecdng \u1edf n\u01a1i c\u00f4ng s\u1edf?<\/strong><\/h2>\n

Th\u00e1i \u0111\u1ed9 thi\u1ebfu nghi\u00eam t\u00fac, thi\u1ebfu t\u00f4n tr\u1ecdng l\u00e0 nh\u1eefng h\u00e0nh \u0111\u1ed9ng th\u00f4 l\u1ed7, g\u00e2y phi\u1ec1n ph\u1ee9c, x\u00fac ph\u1ea1m, ho\u1eb7c kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi ng\u1eef c\u1ea3nh, ti\u00eau chu\u1ea9n x\u00e3 h\u1ed9i. Nh\u1eefng h\u00e0nh \u0111\u1ed9ng nh\u01b0 tr\u00ean c\u00f3 th\u1ec3 g\u00e2y t\u1ed5n th\u01b0\u01a1ng v\u00e0 t\u1ea1o \u00e1p l\u1ef1c \u0111\u1ebfn nh\u1eefng ng\u01b0\u1eddi kh\u00e1c.<\/p>\n

M\u1ed9t s\u1ed1 h\u00e0nh \u0111\u1ed9ng c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean kh\u00f4ng t\u00f4n tr\u1ecdng c\u1ea5p tr\u00ean c\u00f3 th\u1ec3 bao g\u1ed3m:<\/p>\n

    \n
  • N\u00f3i d\u1ed1i, lan truy\u1ec1n th\u00f4ng tin sai s\u1ef1 th\u1eadt<\/li>\n
  • N\u00f3i chuy\u1ec7n v\u1edbi t\u00f4ng gi\u1ecdng thi\u1ebfu ho\u00e0 nh\u00e3<\/li>\n
  • S\u1eed d\u1ee5ng t\u1eeb ng\u1eef kh\u00f4ng v\u0103n ho\u00e1, x\u00fac ph\u1ea1m ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n<\/li>\n
  • C\u1ed1 t\u00ecnh h\u1ea1 th\u1ea5p ph\u1ea9m gi\u00e1, gi\u00e1 tr\u1ecb c\u1ee7a \u0111\u1ed1i ph\u01b0\u01a1ng<\/li>\n
  • Kh\u00f4ng l\u00e0m theo nh\u1eefng g\u00ec \u0111\u01b0\u1ee3c giao<\/li>\n
  • Ch\u1ed1ng \u0111\u1ed1i, th\u1ec3 hi\u1ec7n th\u00e1i \u0111\u1ed9 kh\u00f4ng h\u1ee3p t\u00e1c, v.v.<\/li>\n<\/ul>\n
    \n
    \"Th\u1ebf\"Th\u1ebf
    H\u00e0nh \u0111\u1ed9ng thi\u1ebfu t\u00f4n tr\u1ecdng c\u00f3 th\u1ec3 xu\u1ea5t ph\u00e1t t\u1eeb nh\u1eefng bi\u1ec3u hi\u1ec7n nh\u1ecf nh\u1ea5t.<\/figcaption><\/figure>\n<\/div>\n

    H\u1eadu qu\u1ea3 c\u1ee7a vi\u1ec7c nh\u00e2n vi\u00ean kh\u00f4ng t\u00f4n tr\u1ecdng s\u1ebfp<\/strong><\/h2>\n

    Nh\u00e2n vi\u00ean kh\u00f4ng bi\u1ebft c\u00e1ch t\u00f4n tr\u1ecdng qu\u1ea3n l\u00fd s\u1ebd c\u00f3 nguy c\u01a1 kh\u00f3 th\u0103ng ti\u1ebfn hay \u0111i xa trong b\u1ea5t k\u1ef3 c\u00f4ng vi\u1ec7c n\u00e0o. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u0169ng s\u1ebd m\u1ea5t \u0111i uy t\u00edn trong m\u1eaft t\u1eadp th\u1ec3.<\/p>\n

    M\u1eb7t kh\u00e1c, khi nh\u00e2n vi\u00ean kh\u00f4ng ho\u00e0 h\u1ee3p \u0111\u01b0\u1ee3c v\u1edbi qu\u1ea3n l\u00fd th\u00ec m\u1ed1i quan h\u1ec7 l\u00fac n\u00e0o c\u0169ng c\u0103ng th\u1eb3ng, l\u00e0m \u1ea3nh h\u01b0\u1edfng t\u1edbi qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a \u0111\u00f4i b\u00ean v\u00e0 gi\u1ea3m \u0111i s\u1ef1 hi\u1ec7u qu\u1ea3 c\u1ee7a m\u1ee5c ti\u00eau l\u00e0m vi\u1ec7c chung.<\/p>\n

    Kh\u00f4ng ch\u1ec9 tinh th\u1ea7n c\u0103ng th\u1eb3ng m\u00e0 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u0169ng kh\u00f4ng c\u00f2n v\u0103n minh, thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean l\u00e2u d\u00e0i.<\/p>\n

    \n
    \"H\u1eadu\"H\u1eadu
    Nh\u00e2n vi\u00ean kh\u00f4ng t\u00f4n tr\u1ecdng c\u1ea5p tr\u00ean c\u00f3 h\u1eadu qu\u1ea3 kh\u00f4ng nh\u1ecf t\u1edbi m\u00f4i tr\u01b0\u1eddng chung.<\/figcaption><\/figure>\n<\/div>\n

    \u0110\u00f3 l\u00e0 l\u00fd do ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n bi\u1ebft x\u1eed l\u00fd nh\u1eefng t\u00ecnh hu\u1ed1ng n\u00e0y m\u1ed9t c\u00e1ch tinh t\u1ebf. V\u1eady b\u1ea1n ph\u1ea3i l\u00e0m g\u00ec khi nh\u00e2n vi\u00ean kh\u00f4ng t\u00f4n tr\u1ecdng s\u1ebfp?<\/p>\n

    L\u00e0m g\u00ec khi nh\u00e2n vi\u00ean kh\u00f4ng t\u00f4n tr\u1ecdng qu\u1ea3n l\u00fd? 10 c\u00e1ch hi\u1ec7u qu\u1ea3<\/strong><\/h2>\n

    Tr\u00ean c\u01b0\u01a1ng v\u1ecb m\u1ed9t leader \u2013 m\u1ed9t qu\u1ea3n l\u00fd, b\u1ea1n ch\u00ednh l\u00e0 \u0111\u1ea7u t\u00e0u c\u1ee7a m\u1ed9t d\u1ef1 \u00e1n v\u00e0 m\u1ed9t t\u1eadp th\u1ec3. Khi nh\u00e2n vi\u00ean kh\u00f4ng t\u00f4n tr\u1ecdng b\u1ea1n, b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o c\u00e1c c\u00e1ch Masterskills \u0111\u00e3 t\u1ed5ng h\u1ee3p gi\u00fap kh\u1eafc ph\u1ee5c t\u00ecnh tr\u1ea1ng n\u00e0y.<\/p>\n

    1. Gi\u1eef b\u00ecnh t\u0129nh h\u1ebft s\u1ee9c c\u00f3 th\u1ec3<\/strong><\/h3>\n

    Vi\u1ec7c gi\u1eef b\u00ecnh t\u0129nh khi c\u00f3 ng\u01b0\u1eddi h\u00e0nh x\u1eed v\u00f4 l\u00fd v\u1edbi m\u00ecnh l\u00e0 m\u1ed9t chuy\u1ec7n kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng v\u00e0 kh\u00f4ng ph\u1ea3i ai c\u0169ng k\u00ecm l\u1ea1i \u0111\u01b0\u1ee3c c\u01a1n n\u00f3ng gi\u1eadn c\u1ee7a m\u00ecnh. Tuy v\u1eady, n\u1ebfu c\u1ed1 g\u1eafng h\u00edt th\u1edf s\u00e2u, gi\u1eef c\u00e1ch n\u00f3i chuy\u1ec7n v\u00e0 th\u00e1i \u0111\u1ed9 b\u00ecnh t\u0129nh, th\u00ec ng\u01b0\u1eddi qu\u1ea3n l\u00fd s\u1ebd n\u1eafm quy\u1ec1n ki\u1ec3m so\u00e1t \u0111\u1ebfn sau c\u00f9ng.<\/p>\n

    T\u00ecnh hu\u1ed1ng s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft n\u1ebfu ng\u01b0\u1eddi qu\u1ea3n l\u00fd h\u1ecdc \u0111\u01b0\u1ee3c k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd c\u1ea3m x\u00fac v\u00e0 d\u1ea7n d\u1ea7n gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch \u00eam \u0111\u1eb9p.<\/p>\n

    2. \u0110\u1eb7t ra gi\u1edbi h\u1ea1n<\/strong><\/h3>\n

    Tr\u00e1ch nhi\u1ec7m c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd l\u00e0 t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c cho nh\u00e2n vi\u00ean. H\u1ecd n\u00ean g\u1ea7n g\u0169i v\u1edbi nh\u00e2n vi\u00ean thay v\u00ec l\u00e0m nh\u00e0 \u0111\u1ed9c t\u00e0i v\u00e0 li\u00ean t\u1ee5c \u201cch\u1ec9 tay n\u0103m ng\u00f3n\u201d. Nh\u01b0ng c\u0169ng kh\u00f4ng v\u00ec th\u1ebf m\u00e0 nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c quy\u1ec1n c\u01b0 x\u1eed qu\u00e1 l\u1ed1 v\u00e0 qu\u00ean m\u1ea5t m\u1ed1i quan h\u1ec7 c\u1ea5p tr\u00ean \u2013 nh\u00e2n vi\u00ean.<\/p>\n

    \u1ede v\u1ecb tr\u00ed m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd, \u0111\u1ec3 nh\u00e2n vi\u00ean t\u00f4n tr\u1ecdng s\u1ebfp, h\u1ecd s\u1ebd bi\u1ebft l\u00fac n\u00e0o n\u00ean nhu v\u00e0 c\u01b0\u01a1ng. H\u00e3y ch\u1ec9 ra v\u1ea5n \u0111\u1ec1 \u1edf c\u00e1ch c\u01b0 x\u1eed c\u1ee7a nh\u00e2n vi\u00ean n\u1ebfu h\u1ecd c\u00f3 nh\u1eefng h\u00e0nh \u0111\u1ed9ng ho\u1eb7c l\u1eddi n\u00f3i kh\u00f4ng k\u00ednh tr\u1ecdng m\u00ecnh.<\/p>\n

    3. L\u1eafng nghe<\/strong><\/h3>\n

    \u0110\u00f4i l\u00fac ch\u1ecdn c\u00e1ch b\u1ecf qua nghe ch\u1eebng d\u1ec5 d\u00e0ng h\u01a1n h\u01a1n l\u00e0 tr\u1ef1c ti\u1ebfp \u0111\u1ed1i \u0111\u1ea7u v\u1edbi nh\u1eefng h\u00e0nh \u0111\u1ed9ng ti\u00eau c\u1ef1c. Nh\u01b0ng t\u00e1c d\u1ee5ng s\u1ebd \u0111i ng\u01b0\u1ee3c l\u1ea1i n\u1ebfu b\u1ea1n ch\u1ecdn kh\u00f4ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 b\u1edfi t\u00edch gi\u00f3 th\u00e0nh b\u00e3o, t\u1eeb m\u1ed9t c\u00e2u n\u00f3i thi\u1ebfu t\u00f4n tr\u1ecdng v\u00e0 h\u1eadu qu\u1ea3 c\u00f3 th\u1ec3 kh\u00f4ng l\u01b0\u1eddng.<\/p>\n

    \n
    \"l\u00e0m\"l\u00e0m
    L\u00e0m g\u00ec khi nh\u00e2n vi\u00ean kh\u00f4ng nghe l\u1eddi? Qu\u1ea3n l\u00fd c\u1ea7n bi\u1ebft l\u1eafng nghe.<\/figcaption><\/figure>\n<\/div>\n

    Khi nh\u00e2n vi\u00ean th\u1ec3 hi\u1ec7n th\u00e1i \u0111\u1ed9 thi\u1ebfu t\u00f4n tr\u1ecdng, c\u00f3 th\u1ec3 h\u1ecd \u0111ang c\u1ed1 n\u00f3i l\u00ean l\u00fd do h\u1ecd th\u1ea5y kh\u00f3 ch\u1ecbu, kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi b\u1ea1n. V\u00ec v\u1eady, h\u00e3y c\u1ed1 g\u1eafng l\u1eafng nghe \u0111\u1ec3 t\u00ecm ra v\u1ea5n \u0111\u1ec1 thay v\u00ec ng\u00f3 l\u01a1 h\u1ecd.<\/p>\n

    4. Ch\u1ea5p nh\u1eadn vi\u1ec7c b\u1ea1n c\u00f3 ph\u1ea7n tr\u00e1ch nhi\u1ec7m<\/strong><\/h3>\n

    Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, ng\u01b0\u1eddi qu\u1ea3n l\u00fd, d\u00f9 t\u1ef1 h\u1ecd c\u00f3 \u00fd th\u1ee9c \u0111\u01b0\u1ee3c hay kh\u00f4ng, c\u0169ng c\u00f3 m\u1ed9t ph\u1ea7n tr\u00e1ch nhi\u1ec7m trong vi\u1ec7c t\u1ea1o n\u00ean th\u00e1i \u0111\u1ed9 ti\u00eau c\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n

    Nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y thi\u1ebfu s\u1ef1 ch\u1ec9 d\u1eabn, quan t\u00e2m, ho\u1eb7c \u0111\u1ed1i x\u1eed c\u00f4ng b\u1eb1ng \u0111\u1ebfn t\u1eeb v\u1ecb tr\u00ed ng\u01b0\u1eddi qu\u1ea3n l\u00fd. V\u1eady n\u00ean, qu\u1ea3n l\u00fd khi nh\u1eadn \u0111\u01b0\u1ee3c feedback n\u00e0y c\u1ea7n t\u1ef1 \u0111\u00e1nh gi\u00e1 l\u1ea1i v\u00e0 s\u1eeda \u0111\u1ed5i thay v\u00ec c\u1ed1 ch\u1ea5p kh\u00f4ng nh\u1eadn tr\u00e1ch nhi\u1ec7m v\u1ec1 m\u00ecnh.<\/p>\n

    5. Tr\u00e1nh vi\u1ec7c soi m\u00f3i, \u0111\u1ec3 \u00fd ti\u1ec3u ti\u1ebft<\/strong><\/h3>\n

    Micro-management hay c\u00f2n g\u1ecdi l\u00e0 qu\u1ea3n l\u00fd vi m\u00f4, l\u00e0 c\u00e1ch qu\u1ea3n l\u00fd t\u1eadp trung ch\u00fa \u00fd \u0111\u1ebfn qu\u00e1 nhi\u1ec1u chi ti\u1ebft nh\u1ecf. \u0110\u00e2y l\u00e0 phong c\u00e1ch l\u00e3nh \u0111\u1ea1o v\u00f4 c\u00f9ng c\u1ef1c \u0111oan b\u1edfi ng\u01b0\u1eddi s\u1ebfp s\u1ebd ki\u1ec3m so\u00e1t t\u1eebng ch\u00fat m\u1ed9t c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean thay v\u00ec g\u00f3p \u00fd, ch\u1ec9 d\u1eabn khi c\u1ea7n. \u0110\u00e2y c\u0169ng l\u00e0 l\u00fd do d\u1eabn \u0111\u1ebfn s\u1ef1 thi\u1ebfu t\u00f4n tr\u1ecdng c\u1ee7a nh\u00e2n vi\u00ean cho s\u1ebfp.<\/p>\n

    N\u00ean thay v\u00ec c\u00e1ch tr\u00ean, ng\u01b0\u1eddi qu\u1ea3n l\u00fd n\u00ean c\u00e2n nh\u1eafc t\u1ed5 ch\u1ee9c nh\u1eefng cu\u1ed9c h\u1ecdp nh\u1ecf theo \u0111\u1ee3t, ch\u1eb3ng h\u1ea1n nh\u01b0 meeting 1:1 trong hai tu\u1ea7n ho\u1eb7c m\u1ed9t th\u00e1ng m\u1ed9t l\u1ea7n \u0111\u1ec3 c\u1eadp nh\u1eadt t\u00ecnh h\u00ecnh c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n

    C\u00e1ch c\u1eadp nh\u1eadt kh\u00f4ng qu\u00e1 d\u00e0y \u0111\u1eb7c s\u1ebd v\u1eeba gi\u00fap nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y d\u1ec5 th\u1edf h\u01a1n, v\u1eeba l\u00e0m gi\u00e0u kh\u1ea3 n\u0103ng trao quy\u1ec1n c\u1ee7a s\u1ebfp trong c\u00f4ng vi\u1ec7c.<\/p>\n

    \n
    \"l\u00e0m\"l\u00e0m
    L\u00e0m g\u00ec khi nh\u00e2n vi\u00ean kh\u00f4ng t\u00f4n tr\u1ecdng qu\u1ea3n l\u00fd? B\u1ea1n n\u00ean h\u1ecdp ri\u00eang l\u1ebb theo giai \u0111o\u1ea1n.<\/figcaption><\/figure>\n<\/div>\n

    6. G\u00f3p \u00fd r\u00f5 r\u00e0ng<\/strong><\/h3>\n

    Ng\u01b0\u1eddi qu\u1ea3n l\u00fd khi nh\u1eadn th\u1ea5y th\u00e1i \u0111\u1ed9 c\u1ee7a nh\u00e2n vi\u00ean th\u00ec n\u00ean feedback cho h\u1ecd thay v\u00ec k\u00eau ca ho\u1eb7c nhi\u1ebfc m\u00f3c. B\u1ea1n h\u00e3y g\u1ecdi nh\u00e2n vi\u00ean ra n\u00f3i chuy\u1ec7n ri\u00eang v\u00e0 h\u1ecfi han, ph\u00e2n t\u00edch r\u00f5 r\u00e0ng v\u1ec1 \u0111i\u1ec1u g\u00ec c\u1ea7n s\u1eeda \u0111\u1ed5i.<\/p>\n

    7. \u0110\u01b0a ra quy \u0111\u1ecbnh<\/strong><\/h3>\n

    \u0110\u1ec3 nh\u00e2n vi\u00ean t\u00f4n tr\u1ecdng s\u1ebfp<\/strong> l\u00e0 c\u1ea3 m\u1ed9t qu\u00e1 tr\u00ecnh. B\u1ea1n c\u1ea7n l\u00e0m r\u00f5 nh\u1eefng g\u00ec nh\u00e2n vi\u00ean ph\u1ea3i thay \u0111\u1ed5i trong th\u00e1i \u0111\u1ed9 c\u1ee7a m\u00ecnh, cho h\u1ecd th\u1eddi gian s\u1eeda \u0111\u1ed5i v\u00e0 trao \u0111\u1ed5i v\u1ec1 chuy\u1ec7n g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu nh\u00e2n vi\u00ean kh\u00f4ng c\u00f3 s\u1ef1 ti\u1ebfn b\u1ed9.<\/p>\n

    C\u0169ng b\u1eb1ng c\u00e1ch n\u00e0y, s\u1ebfp m\u1edbi gi\u00fap nh\u00e2n vi\u00ean nh\u1eadn th\u1ee9c r\u00f5 h\u01a1n v\u1ec1 tr\u00e1ch nhi\u1ec7m v\u00e0 khu\u00f4n kh\u1ed5 trong m\u1ed1i quan h\u1ec7 n\u01a1i c\u00f4ng s\u1edf.<\/p>\n

    8. Nh\u1ea5t qu\u00e1n<\/strong><\/h3>\n

    Quy \u0111\u1ecbnh v\u1ec3 c\u00e1ch \u1ee9ng x\u1eed \u0111\u00e3 \u0111\u01b0a ra kh\u00f4ng ch\u1ec9 d\u00e0nh cho nh\u00e2n vi\u00ean c\u1ea7n s\u1eeda \u0111\u1ed5i m\u00e0 l\u00e0 m\u1ecdi nh\u00e2n vi\u00ean kh\u00e1c trong c\u00f4ng ty. N\u00ean ng\u01b0\u1eddi s\u1ebfp c\u0169ng c\u1ea7n ph\u1ed5 bi\u1ebfn nh\u1eefng \u0111i\u1ec1u c\u1ea7n ch\u00fa \u00fd cho t\u1ea5t c\u1ea3 c\u1ea5p d\u01b0\u1edbi c\u1ee7a m\u00ecnh \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi c\u00f9ng ph\u00e1t tri\u1ec3n.<\/p>\n

    Ngo\u00e0i vi\u1ec7c g\u00f3p \u00fd v\u1edbi nh\u00e2n vi\u00ean, ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u0169ng c\u1ea7n nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c n\u1ebfu h\u1ecd c\u00f3 thi\u1ebfu s\u00f3t trong c\u00e1ch \u1ee9ng x\u1eed v\u1edbi nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh.<\/p>\n

    \n
    \"c\u00e1ch\"c\u00e1ch
    C\u00e1ch \u1ee9ng x\u1eed, \u0111\u1ed1i x\u1eed c\u1ee7a m\u1ecdi nh\u00e2n vi\u00ean v\u00e0 c\u1ee7a b\u1ea1n c\u1ea7n nh\u1ea5t qu\u00e1n, c\u00f4ng b\u1eb1ng.<\/figcaption><\/figure>\n<\/div>\n

    9. Ghi l\u1ea1i c\u00e1c chi ti\u1ebft<\/strong><\/h3>\n

    N\u1ebfu v\u1eabn ti\u1ebfp t\u1ee5c x\u1ea3y ra t\u00ecnh tr\u1ea1ng nh\u00e2n vi\u00ean kh\u00f4ng nghe l\u1eddi, kh\u00f4ng t\u00f4n tr\u1ecdng, th\u00ec ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n theo d\u00f5i v\u00e0 ghi l\u1ea1i nh\u1eefng h\u00e0nh \u0111\u1ed9ng n\u00e0y.<\/p>\n

    Nh\u1eefng ch\u1ee9ng c\u1ee9 r\u00f5 r\u00e0ng s\u1ebd c\u1ea7n thi\u1ebft trong tr\u01b0\u1eddng h\u1ee3p nh\u00e2n vi\u00ean kh\u00f4ng c\u00f2n \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n ti\u1ebfp t\u1ee5c \u1edf l\u1ea1i l\u00e0m t\u1ea1i c\u00f4ng ty, t\u1ed5 ch\u1ee9c, v\u00e0 c\u1ea7n b\u1ecb lo\u1ea1i b\u1ecf \u0111\u1ec3 tr\u00e1nh l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c chung.<\/p>\n

    10. Quan t\u00e2m \u0111\u1ebfn c\u00e1c nh\u00e2n vi\u00ean kh\u00e1c<\/strong>\u00a0<\/h3>\n

    H\u00e0nh \u0111\u1ed9ng thi\u1ebfu t\u00f4n tr\u1ecdng \u0111\u1ebfn ch\u1ec9 t\u1eeb m\u1ed9t nh\u00e2n vi\u00ean c\u0169ng c\u00f3 th\u1ec3 l\u00e0m \u00f4 nhi\u1ec5m m\u00f4i tr\u01b0\u1eddng c\u00f4ng s\u1edf. V\u00ec v\u1eady, n\u1ebfu nh\u00e2n vi\u00ean n\u00e0y b\u1ea5t k\u00ednh v\u1edbi b\u1ea1n, b\u1ea1n c\u0169ng c\u1ea7n xem x\u00e9t li\u1ec7u vi\u1ec7c t\u01b0\u01a1ng t\u1ef1 c\u00f3 x\u1ea3y ra v\u1edbi c\u00e1c nh\u00e2n vi\u00ean kh\u00e1c.<\/p>\n

    H\u00e3y \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c nh\u00e2n vi\u00ean kh\u00e1c c\u0169ng kh\u00f4ng nh\u1eadn c\u00e1ch \u0111\u1ed1i x\u1eed t\u1ed3i t\u1ec7 n\u00e0y b\u1eb1ng c\u00e1ch trao \u0111\u1ed5i, l\u1eafng nghe v\u00e0 h\u00e0nh \u0111\u1ed9ng. C\u00f3 v\u1eady, ng\u01b0\u1eddi qu\u1ea3n l\u00fd m\u1edbi c\u00f3 th\u1ec3 t\u1ea1o ni\u1ec1m tin v\u00e0 qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c l\u00e0nh m\u1ea1nh cho m\u1ecdi ng\u01b0\u1eddi.<\/p>\n

    T\u1ea1m k\u1ebft<\/strong><\/p>\n

    L\u00e0 m\u1ed9t qu\u1ea3n l\u00fd hay m\u1ed9t tr\u01b0\u1edfng nh\u00f3m, tr\u00e1ch nhi\u1ec7m c\u1ee7a b\u1ea1n l\u00e0 \u00fd th\u1ee9c \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec \u0111ang x\u1ea3y ra trong v\u00f2ng tr\u00f2n l\u00e0m vi\u1ec7c v\u00e0 x\u1eed l\u00fd \u0111\u01b0\u1ee3c tr\u01b0\u1edbc khi v\u1ea5n \u0111\u1ec1 tr\u1edf n\u00ean n\u1eb7ng n\u1ec1. Vi\u1ec7c nh\u00e2n vi\u00ean c\u00f3 th\u00e1i \u0111\u1ed9 kh\u00f4ng t\u00f4n tr\u1ecdng b\u1ea1n c\u0169ng v\u1eady.<\/p>\n

    Bi\u1ebft c\u00e1ch x\u1eed tr\u00ed nhanh nh\u1ea1y khi t\u00ecnh hu\u1ed1ng x\u1ea3y ra thay v\u00ec ng\u1ed3i y\u00ean loay hoay m\u00e3i v\u1edbi c\u00e2u h\u1ecfi \u201cl\u00e0m g\u00ec khi nh\u00e2n vi\u00ean kh\u00f4ng t\u00f4n tr\u1ecdng qu\u1ea3n l\u00fd<\/strong>\u201d, th\u00ec b\u1ea1n m\u1edbi c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t \u201c\u0111\u1ea7u t\u00e0u\u201d v\u1edbi k\u1ef9 n\u0103ng to\u00e0n di\u1ec7n h\u01a1n, \u0111\u00f3ng g\u00f3p l\u1ee3i \u00edch cho c\u1ea3 v\u0103n ho\u00e1 doanh nghi\u1ec7p v\u00e0 con \u0111\u01b0\u1eddng th\u0103ng ti\u1ebfn c\u1ee7a b\u1ea1n.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Vi\u1ec7c nh\u00e2n vi\u00ean thi\u1ebfu t\u00f4n tr\u1ecdng qu\u1ea3n l\u00fd l\u00e0 m\u1ed9t v\u1ea5n \u0111\u1ec1 kh\u00f4ng nh\u1ecf \u1edf n\u01a1i c\u00f4ng s\u1edf, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi th\u00e1i \u0111\u1ed9 thi\u1ebfu t\u00f4n tr\u1ecdng \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qu\u00e1 r\u00f5 r\u00e0ng. \u0110\u00e2y v\u1eeba l\u00e0 m\u1ed9t kh\u00f3 kh\u0103n, c\u0169ng v\u1eeba l\u00e0 m\u1ed9t l\u1ea7n \u201cl\u1eeda th\u1eed v\u00e0ng\u201d \u0111\u1ec3 nh\u00e0 qu\u1ea3n l\u00fd ch\u1ee9ng t\u1ecf \u0111\u01b0\u1ee3c kh\u1ea3 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[428],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/47839"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=47839"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/47839\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=47839"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=47839"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=47839"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}