{"id":4799,"date":"2023-11-29T21:30:02","date_gmt":"2023-11-29T21:30:02","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=4799"},"modified":"2023-11-29T12:34:47","modified_gmt":"2023-11-29T12:34:47","slug":"lam-sao-cai-thien-van-de-giao-tiep-noi-bo-trong-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/lam-sao-cai-thien-van-de-giao-tiep-noi-bo-trong-doanh-nghiep.html","title":{"rendered":"L\u00e0m sao c\u1ea3i thi\u1ec7n v\u1ea5n \u0111\u1ec1 giao ti\u1ebfp n\u1ed9i b\u1ed9 trong doanh nghi\u1ec7p?"},"content":{"rendered":"<h2>T\u1ea7m quan tr\u1ecdng c\u1ee7a k\u1ef9 n\u0103ng giao ti\u1ebfp trong doanh nghi\u1ec7p<\/h2>\n<p>Giao ti\u1ebfp \u0111\u01b0\u1ee3c coi l\u00e0 k\u1ef9 n\u0103ng quan tr\u1ecdng gi\u00fap c\u00e1c m\u1ed1i quan h\u1ec7 gi\u1eefa \u0111\u1ed3ng nghi\u1ec7p v\u1edbi \u0111\u1ed3ng nghi\u1ec7p h\u00f2a h\u1ee3p h\u01a1n. Nh\u00e2n vi\u00ean trong c\u00f4ng ty c\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t s\u1ebd c\u1ea3i thi\u1ec7n \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c nh\u00f3m, t\u01b0\u01a1ng t\u00e1c gi\u1eefa c\u00e1c team tr\u1edf n\u00ean tr\u00f4i ch\u1ea3y h\u01a1n.<\/p>\n<p>Kh\u00f4ng ch\u1ec9 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c, kh\u1ea3 n\u0103ng giao ti\u1ebfp n\u1ed9i b\u1ed9 hi\u1ec7u qu\u1ea3 c\u00f2n \u0111\u01b0\u1ee3c coi l\u00e0 m\u1ed9t d\u1ea5u hi\u1ec7u c\u1ee7a n\u1ec1n v\u0103n h\u00f3a doanh nghi\u1ec7p v\u1eefng m\u1ea1nh. Ch\u1eb3ng h\u1ea1n khi xu\u1ea5t hi\u1ec7n c\u00e1c m\u00e2u thu\u1eabn n\u1ed9i b\u1ed9, n\u1ebfu nh\u00e2n vi\u00ean c\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t s\u1ebd c\u00f3 c\u00e1ch \u1ee9ng x\u1eed b\u00ecnh t\u0129nh, uy\u1ec3n chuy\u1ec3n gi\u00fap xoa d\u1ecbu t\u00ecnh hu\u1ed1ng.<\/p>\n<p>T\u00e1c \u0111\u1ed9ng c\u1ee7a k\u1ef9 n\u0103ng giao ti\u1ebfp kh\u00f4ng ch\u1ec9 d\u1eebng trong \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1, m\u00e0 c\u00e1c l\u00e3nh \u0111\u1ea1o, qu\u1ea3n l\u00fd v\u1edbi kh\u1ea3 n\u0103ng giao ti\u1ebfp linh ho\u1ea1t s\u1ebd bi\u1ebft c\u00e1ch t\u1ea1o \u0111\u1ed9ng l\u1ef1c gi\u00fap nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n. \u0110\u1ed3ng th\u1eddi, c\u00e1c l\u00e3nh \u0111\u1ea1o n\u00e0y s\u1ebd bi\u1ebft c\u00e1ch khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean chia s\u1ebb kh\u00f3 kh\u0103n ho\u1eb7c \u0111\u1ec1 xu\u1ea5t c\u00e1c \u00fd t\u01b0\u1edfng s\u00e1ng t\u1ea1o cho c\u00f4ng vi\u1ec7c. V\u00ec th\u1ebf, vi\u1ec7c c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng giao ti\u1ebfp s\u1ebd t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c \u0111\u1ebfn v\u0103n h\u00f3a doanh nghi\u1ec7p.<\/p>\n<h2>C\u00e1c c\u00e1ch c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng giao ti\u1ebfp trong doanh nghi\u1ec7p<\/h2>\n<h3>1. Xem x\u00e9t \u0111\u1ed1i t\u01b0\u1ee3ng c\u1ee7a b\u1ea1n<\/h3>\n<p>\u0110\u1ec3 c\u1ea3i thi\u1ec7n giao ti\u1ebfp c\u1ee7a nh\u00e2n vi\u00ean, doanh nghi\u1ec7p c\u1ea7n xem x\u00e9t c\u00e1c v\u1ea5n \u0111\u1ec1 sau:<\/p>\n<ul>\n<li aria-level=\"1\">\u0110\u00e2u l\u00e0 th\u1eddi \u0111i\u1ec3m l\u00fd t\u01b0\u1edfng nh\u1ea5t \u0111\u1ec3 trao \u0111\u1ed5i v\u1edbi nh\u00e2n vi\u00ean?<\/li>\n<li aria-level=\"1\">\u0110i\u1ec1u g\u00ec khi\u1ebfn h\u1ecd vui? \u0110i\u1ec1u g\u00ec khi\u1ebfn h\u1ecd quan t\u00e2m?<\/li>\n<li aria-level=\"1\">Th\u1eddi gian n\u00e0o ph\u00f9 h\u1ee3p \u0111\u1ec3 trao \u0111\u1ed5i v\u1edbi nh\u00e2n vi\u00ean? V\u00e0o s\u00e1ng s\u1edbm hay bu\u1ed5i tr\u01b0a?<\/li>\n<\/ul>\n<p>Ngo\u00e0i ra, h\u00e3y \u0111\u1ea3m b\u1ea3o r\u1eb1ng th\u00f4ng tin li\u00ean l\u1ea1c c\u1ee7a nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c ph\u00e2n chia th\u00e0nh c\u00e1c nh\u00f3m kh\u00e1c nhau (nh\u01b0 v\u1ecb tr\u00ed, vai tr\u00f2 c\u00f4ng vi\u1ec7c, ph\u00f2ng ban,\u2026). N\u1ebfu th\u00f4ng \u0111i\u1ec7p c\u1ee7a b\u1ea1n kh\u00f4ng li\u00ean quan \u0111\u1ebfn nh\u00e2n vi\u00ean, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y kh\u00f3 hi\u1ec3u v\u00e0 b\u1ecb phi\u1ec1n nhi\u1ec5u.<\/p>\n<div id=\"attachment_12405\" class=\"wp-caption aligncenter\">\n<p id=\"caption-attachment-12405\" class=\"wp-caption-text\">G\u1eedi th\u00f4ng tin trao \u0111\u1ed5i \u0111\u1ebfn t\u1eebng nh\u00e2n vi\u00ean c\u00f3 li\u00ean quan<\/p>\n<\/div>\n<p>\u0110\u1ea3m b\u1ea3o g\u1eedi th\u00f4ng tin li\u00ean l\u1ea1c \u0111\u1ebfn nh\u1eefng ng\u01b0\u1eddi c\u00f3 li\u00ean quan. Nh\u00e2n vi\u00ean t\u01b0\u01a1ng t\u00e1c nhi\u1ec1u h\u01a1n nhi\u1ec1u h\u01a1n khi nh\u1eefng n\u1ed9i dung \u0111\u01b0\u1ee3c chia s\u1ebb ph\u00f9 h\u1ee3p v\u1edbi h\u1ecd.<\/p>\n<h3>2. X\u00e2y d\u1ef1ng th\u00f3i quen giao ti\u1ebfp<\/h3>\n<p>X\u00e2y d\u1ef1ng th\u00f3i quen giao ti\u1ebfp trong m\u00f4i tr\u01b0\u1eddng c\u00f4ng s\u1edf l\u00e0 ch\u00eca kh\u00f3a quan tr\u1ecdng gi\u00fap t\u01b0\u01a1ng t\u00e1c n\u1ed9i b\u1ed9 tr\u1edf n\u00ean hi\u1ec7u qu\u1ea3 h\u01a1n. H\u00e3y \u0111\u1ea3m b\u1ea3o t\u1ea7n su\u1ea5t giao ti\u1ebfp \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng m\u1ed9t c\u00e1ch c\u00f3 t\u1ed5 ch\u1ee9c. V\u00ed d\u1ee5: b\u1ea3n tin h\u00e0ng th\u00e1ng, b\u1ea3n c\u1eadp nh\u1eadt h\u00e0ng qu\u00fd t\u1eeb Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh ho\u1eb7c b\u1ea3n t\u00f3m t\u1eaft ho\u1ea1t \u0111\u1ed9ng h\u00e0ng tu\u1ea7n.<\/p>\n<p>\u0110\u1ec3 nh\u00e2n vi\u00ean d\u1ec5 th\u1ef1c hi\u1ec7n nh\u1eefng th\u00f3i quen n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o form \u0111\u01a1n gi\u1ea3n m\u00e0 ai c\u0169ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng. Khi \u0111\u00f3, vi\u1ec7c thao t\u00e1c tr\u00ean m\u1ed9t form nh\u1ea5t \u0111\u1ecbnh s\u1ebd gi\u00fap nh\u00e2n vi\u00ean hi\u1ec3u c\u00e1ch th\u1ee9c li\u00ean l\u1ea1c m\u1ed9t c\u00e1ch nhanh ch\u00f3ng.<\/p>\n<h3>3. Y\u00eau c\u1ea7u t\u01b0\u01a1ng t\u00e1c, ph\u1ea3n h\u1ed3i 2 chi\u1ec1u<\/h3>\n<div id=\"attachment_12406\" class=\"wp-caption aligncenter\">\n<p id=\"caption-attachment-12406\" class=\"wp-caption-text\">Doanh nghi\u1ec7p c\u1ea7n th\u00fac \u0111\u1ea9y s\u1ef1 t\u01b0\u01a1ng t\u00e1c 2 chi\u1ec1u: chia s\u1ebb v\u00e0 ph\u1ea3n h\u1ed3i<\/p>\n<\/div>\n<p>Giao ti\u1ebfp kh\u00f4ng ph\u1ea3i l\u00e0 con \u0111\u01b0\u1eddng m\u1ed9t chi\u1ec1u. Nh\u00e2n vi\u00ean mu\u1ed1n \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 \u0111\u00e1nh gi\u00e1 cao. N\u1ebfu kh\u00f4ng, tinh th\u1ea7n v\u00e0 n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn t\u1ef7 l\u1ec7 doanh thu.<\/p>\n<p>V\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ngh\u1ec7, c\u00e1c \u1ee9ng d\u1ee5ng OTT t\u00edch h\u1ee3p nhi\u1ec1u ch\u1ee9c n\u0103ng c\u00f3 th\u1ec3 gi\u00fap doanh nghi\u1ec7p th\u00fac \u0111\u1ea9y s\u1ef1 t\u01b0\u01a1ng t\u00e1c trong m\u00f4i tr\u01b0\u1eddng \u1ea3o. Nhi\u1ec1u \u1ee9ng d\u1ee5ng cho ph\u00e9p doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n:<\/p>\n<ul>\n<li aria-level=\"1\">Kh\u1ea3o s\u00e1t<\/li>\n<li aria-level=\"1\">Th\u0103m d\u00f2 tr\u1ef1c ti\u1ebfp<\/li>\n<li aria-level=\"1\">H\u1ed9p th\u01b0 \u0111\u1ec1 xu\u1ea5t<\/li>\n<li aria-level=\"1\">Ph\u00f2ng chat ri\u00eang t\u01b0<\/li>\n<\/ul>\n<p>Tuy nhi\u00ean, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd b\u1ed9 ph\u1eadn \u0111\u1eebng h\u1ea1n ch\u1ebf b\u1ea3n th\u00e2n ho\u1eb7c nh\u00e2n vi\u00ean ch\u1ec9 chia s\u1ebb ph\u1ea3n h\u1ed3i. H\u00e3y \u0111\u1ea3m b\u1ea3o h\u1ecd \u0111\u01b0\u1ee3c trao quy\u1ec1n v\u00e0 c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i khi trao \u0111\u1ed5i v\u1edbi v\u1ec1 \u00fd t\u01b0\u1edfng, th\u00e0nh t\u1ef1u ho\u1eb7c b\u1ea5t k\u1ef3 v\u1ea5n \u0111\u1ec1 c\u1ea7n thi\u1ebft kh\u00e1c.<\/p>\n<p>\u0110i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i x\u00e2y d\u1ef1ng m\u1ed9t m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi nh\u00e2n vi\u00ean. Theo m\u1ed9t th\u1ed1ng k\u00ea cho th\u1ea5y, 12% nh\u00e2n vi\u00ean ngh\u1ec9 vi\u1ec7c v\u00ec m\u1ee9c l\u01b0\u01a1ng cao h\u01a1n, trong khi 75% s\u1ebd r\u1eddi b\u1ecf c\u00f4ng ty v\u00ec c\u00f3 m\u1ed1i quan h\u1ec7 v\u1edbi ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00f4ng t\u1ed1t \u0111\u1eb9p.<\/p>\n<p>Do \u0111\u00f3, h\u00e3y thu th\u1eadp v\u00e0 thay \u0111\u1ed5i d\u1ef1a ph\u1ea3n h\u1ed3i m\u1ed9t c\u00e1ch th\u01b0\u1eddng xuy\u00ean, t\u1eeb \u0111\u00f3 t\u1ea1o d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e0m vi\u1ec7c vui v\u1ebb v\u1edbi team. T\u1eeb \u0111\u00f3, d\u1eabn \u0111\u1ebfn kh\u1ea3 n\u0103ng c\u1ea3i thi\u1ec7n giao ti\u1ebfp c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n<h3>4. S\u00e1ng t\u1ea1o t\u1ea1o n\u00ean kh\u00e1c bi\u1ec7t<\/h3>\n<p>Nhi\u1ec1u ng\u01b0\u1eddi ngh\u0129 r\u1eb1ng ch\u1ec9 giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean khi li\u00ean quan \u0111\u1ebfn c\u00f4ng vi\u1ec7c. Tuy nhi\u00ean, \u0111\u00f3 l\u00e0 m\u1ed9t quan ni\u1ec7m sai l\u1ea7m. \u0110\u1ec3 nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y h\u1ee9ng th\u00fa v\u1edbi c\u00f4ng vi\u1ec7c, c\u00e1c l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd team ph\u1ea3i t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c l\u00e0nh m\u1ea1nh v\u00e0 vui v\u1ebb. M\u1ed9t v\u0103n h\u00f3a c\u00f4ng ty nh\u01b0 v\u1eady s\u1ebd d\u1eabn \u0111\u1ebfn tinh th\u1ea7n v\u00e0 n\u0103ng su\u1ea5t cao h\u01a1n.<\/p>\n<p>V\u1eady l\u00e0m th\u1ebf n\u00e0o doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u00e1ng t\u1ea1o trong giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean? D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng c\u00e1ch m\u00e0 b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 ho\u1eb7c qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng:<\/p>\n<ul>\n<li aria-level=\"1\">Chia s\u1ebb GIF vui nh\u1ed9n \u0111\u1ec3 b\u1eaft \u0111\u1ea7u m\u1ed9t ng\u00e0y m\u1edbi<\/li>\n<li aria-level=\"1\">T\u1ed5 ch\u1ee9c c\u00e1c cu\u1ed9c thi\/ b\u00ecnh ch\u1ecdn v\u1edbi s\u1ef1 tham gia c\u1ee7a to\u00e0n doanh nghi\u1ec7p<\/li>\n<\/ul>\n<div id=\"attachment_12407\" class=\"wp-caption aligncenter\">\n<p id=\"caption-attachment-12407\" class=\"wp-caption-text\">Doanh nghi\u1ec7p c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c cu\u1ed9c thi, b\u00ecnh ch\u1ecdn thu h\u00fat s\u1ef1 t\u01b0\u01a1ng t\u00e1c c\u1ee7a nh\u00e2n vi\u00ean<\/p>\n<\/div>\n<p>C\u00f3 nhi\u1ec1u c\u00e1ch s\u00e1ng t\u1ea1o \u0111\u1ec3 c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng giao ti\u1ebfp c\u1ee7a nh\u00e2n vi\u00ean. H\u00e3y suy ngh\u0129 th\u1ea5u \u0111\u00e1o v\u00e0 t\u0103ng t\u00ednh k\u1ebft n\u1ed1i, nh\u1eb1m th\u00fac \u0111\u1ea9y giao ti\u1ebfp n\u1ed9i b\u1ed9 nh\u00e2n vi\u00ean k\u1ec3 c\u1ea3 khi tan l\u00e0m.<\/p>\n<h3>5. \u0110o l\u01b0\u1eddng ph\u01b0\u01a1ng ph\u00e1p giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean<\/h3>\n<p>Khi \u0111o l\u01b0\u1eddng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p v\u00e0 k\u00eanh giao ti\u1ebfp n\u1ed9i b\u1ed9, doanh nghi\u1ec7p s\u1ebd bi\u1ebft \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec \u0111ang hi\u1ec7u qu\u1ea3 v\u00e0 nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ea7n c\u1ea3i thi\u1ec7n. Th\u00f4ng qua c\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 m\u1ee5c ti\u00eau v\u00e0 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o d\u1ef1ng m\u1ed9t l\u1ed9 tr\u00ecnh c\u1ea3i thi\u1ec7n giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean d\u1ec5 d\u00e0ng h\u01a1n. H\u00e3y b\u1eaft \u0111\u1ea7u b\u1eb1ng c\u00e1ch g\u1eedi th\u00f4ng tin c\u1eadp nh\u1eadt theo th\u1eddi gian th\u1ef1c cho nh\u00e2n vi\u00ean ho\u1eb7c c\u00e1c th\u00e0nh vi\u00ean c\u1ee5 th\u1ec3 trong nh\u00f3m.<\/p>\n<h3>6. Chia s\u1ebb, trao \u0111\u1ed5i v\u1edbi nh\u00e2n vi\u00ean b\u1eb1ng h\u00ecnh \u1ea3nh<\/h3>\n<p>Tr\u00ean th\u1ef1c t\u1ebf, giao ti\u1ebfp b\u1eb1ng h\u00ecnh \u1ea3nh th\u1ef1c s\u1ef1 quan tr\u1ecdng v\u00ec n\u00f3 gi\u00fap g\u1eafn k\u1ebft c\u00e1c th\u00e0nh vi\u00ean trong team, d\u1ec5 d\u00e0ng truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin ph\u1ee9c t\u1ea1p v\u00e0 \u0111\u01a1n gi\u1ea3n h\u00f3a th\u00f4ng tin.<\/p>\n<p>V\u00ec v\u1eady, b\u1ea1n c\u00f3 th\u1ec3 giao ti\u1ebfp b\u1eb1ng h\u00ecnh \u1ea3nh. \u0110\u00f3 bao g\u1ed3m infographic, b\u00e1o c\u00e1o tr\u1ef1c quan, slide, poster, brochure,\u2026ho\u1eb7c nh\u1eefng th\u1ec3 lo\u1ea1i vui nh\u01b0 meme, video, GIF,\u2026H\u00e3y \u0111\u1ea3m b\u1ea3o r\u1eb1ng th\u00f4ng \u0111i\u1ec7p h\u1ea5p d\u1eabn, thi\u1ebft k\u1ebf b\u1eaft m\u1eaft.<\/p>\n<h3>7. H\u1ecdp team<\/h3>\n<p>C\u00e1c team trong c\u00f4ng ty c\u1ea7n duy tr\u00ec c\u00e1c bu\u1ed5i h\u1ecdp nh\u00f3m. \u0110i\u1ec1u n\u00e0y gi\u00fap x\u00e2y d\u1ef1ng m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c chuy\u00ean nghi\u1ec7p \u2013 n\u01a1i t\u1ea5t c\u1ea3 c\u00e1c th\u00e0nh vi\u00ean c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i khi giao ti\u1ebfp v\u1edbi nhau. B\u00ean c\u1ea1nh \u0111\u00f3, b\u1ea1n c\u1ea7n duy tr\u00ec l\u1ecbch h\u1ecdp m\u1ed9t c\u00e1ch \u0111\u1ed3ng \u0111\u1ec1u nh\u01b0 m\u1ed9t l\u1ea7n\/tu\u1ea7n, hai tu\u1ea7n ho\u1eb7c h\u00e0ng th\u00e1ng, gi\u00fap lo\u1ea1i b\u1ecf r\u00e0o c\u1ea3n giao ti\u1ebfp ho\u1eb7c hi\u1ec3u l\u1ea7m gi\u1eefa ng\u01b0\u1eddi qu\u1ea3n l\u00fd \u2013 nh\u00e2n vi\u00ean<\/p>\n<div id=\"attachment_12408\" class=\"wp-caption aligncenter\">\n<p id=\"caption-attachment-12408\" class=\"wp-caption-text\">C\u00e1c cu\u1ed9c h\u1ecdp nh\u00f3m c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c ch\u00fa tr\u1ecdng<\/p>\n<\/div>\n<p>Khi m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u tr\u00f2 chuy\u1ec7n c\u1edfi m\u1edf v\u1ec1 c\u00e1c d\u1ef1 \u00e1n \u0111ang th\u1ef1c hi\u1ec7n, h\u1ecd c\u00f3 th\u1ec3 t\u00ecm \u0111\u01b0\u1ee3c gi\u1ea3i ph\u00e1p cho nh\u1eefng th\u00e1ch th\u1ee9c, kh\u00f3 kh\u0103n\u00a0 \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t.<\/p>\n<h3>8. X\u00e2y d\u1ef1ng th\u00f4ng \u0111i\u1ec7p tr\u01b0\u1edbc khi truy\u1ec1n \u0111\u1ea1t<\/h3>\n<p>Cho d\u00f9 \u0111\u00f3 l\u00e0 email, b\u00e0i \u0111\u0103ng tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i,\u2026 \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i ph\u00e1t tri\u1ec3n th\u00f4ng \u0111i\u1ec7p tr\u01b0\u1edbc khi ch\u00fang \u0111\u01b0\u1ee3c g\u1eedi \u0111i. Th\u00f4ng tin truy\u1ec1n t\u1ea3i c\u1ea7n ph\u1ea3i c\u1ee5 th\u1ec3 \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi hi\u1ec3u r\u00f5 m\u1ee5c \u0111\u00edch c\u1ee7a n\u00f3.<\/p>\n<p>H\u00e3y xem x\u00e9t v\u00e0 tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi sau \u0111\u00e2y:<\/p>\n<ul>\n<li aria-level=\"1\">Th\u00f4ng tin \u0111\u00f3 c\u00f3 \u00fd ngh\u0129a g\u00ec?<\/li>\n<li aria-level=\"1\">T\u1ea1i sao n\u00f3 quan tr\u1ecdng?<\/li>\n<li aria-level=\"1\">Th\u00f4ng tin n\u00e0y c\u00f3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn n\u01a1i \u0111\u00e2u? B\u1ea1n c\u00f3 th\u1ec3 l\u1ea5y th\u00eam th\u00f4ng tin \u1edf \u0111\u00e2u?<\/li>\n<li aria-level=\"1\">Khi n\u00e0o \u0111i\u1ec1u n\u00e0y s\u1ebd di\u1ec5n ra?<\/li>\n<li aria-level=\"1\">\u0110i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n<li aria-level=\"1\">Ai l\u00e0 ng\u01b0\u1eddi \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh? B\u1ea1n li\u00ean h\u1ec7 v\u1edbi ai \u0111\u1ec3 bi\u1ebft th\u00eam th\u00f4ng tin?<\/li>\n<\/ul>\n<p>N\u1ebfu \u0111\u1eb7t v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0o b\u1ed1i c\u1ea3nh \u0111\u1ea1i d\u1ecbch to\u00e0n c\u1ea7u, thay v\u00ec ch\u1ec9 g\u1eedi tin nh\u1eafn nh\u01b0 \u201c\u0110i\u1ec1u\u2026.l\u00e0 do COVID\u201d, h\u00e3y l\u00e0m cho n\u00f3 r\u00f5 r\u00e0ng v\u00e0 c\u1ee5 th\u1ec3 h\u01a1n. V\u00ed d\u1ee5: \u201c\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ee9c kh\u1ecfe v\u00e0 s\u1ef1 an to\u00e0n c\u1ee7a nh\u00e2n vi\u00ean, kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 tu\u00e2n th\u1ee7 c\u00e1c nguy\u00ean t\u1eafc c\u1ee7a CDC, ch\u00fang t\u00f4i s\u1ebd c\u00f3 nh\u1eefng quy \u0111\u1ecbnh m\u1edbi\u2026\u201d<\/p>\n<h3>9. Ch\u1ecdn ph\u01b0\u01a1ng ti\u1ec7n giao ti\u1ebfp ph\u00f9 h\u1ee3p<\/h3>\n<p>Ch\u1ecdn ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng th\u00edch h\u1ee3p \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng. \u0110i\u1ec1u n\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c quan t\u00e2m khi b\u1ea1n c\u1ea7n t\u1ed1i \u01b0u h\u00f3a th\u00f4ng \u0111i\u1ec7p c\u1ee7a m\u00ecnh v\u00e0 mong mu\u1ed1n c\u00e1ch nh\u00e2n vi\u00ean nh\u1eadn nh\u1eefng th\u00f4ng tin.<\/p>\n<div id=\"attachment_12409\" class=\"wp-caption aligncenter\">\n<p id=\"caption-attachment-12409\" class=\"wp-caption-text\">Doanh nghi\u1ec7p c\u1ea7n l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng ti\u1ec7n trao \u0111\u1ed5i ph\u00f9 h\u1ee3p nh\u1ea5t<\/p>\n<\/div>\n<p>Hi\u1ec7n nay, c\u00f3 nhi\u1ec1u ph\u01b0\u01a1ng ti\u1ec7n giao ti\u1ebfp \u0111\u1ec3 b\u1ea1n l\u1ef1a ch\u1ecdn nh\u01b0 newsletter d\u1ea1ng in \u1ea5n ho\u1eb7c digital, l\u1eadp nh\u00f3m tr\u00ean Facebook v\u00e0 WhatsApp, h\u1ecdp 1:1, h\u1ecdp n\u1ed9i b\u1ed9, email v\u00e0 \u1ee9ng d\u1ee5ng giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean. Nh\u00ecn chung, t\u00ecm ki\u1ebfm ph\u01b0\u01a1ng ti\u1ec7n ph\u00f9 h\u1ee3p l\u00e0 r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 thi\u1ebft l\u1eadp giao ti\u1ebfp n\u1ed9i b\u1ed9 hi\u1ec7u qu\u1ea3 v\u00e0 t\u0103ng c\u01b0\u1eddng s\u1ef1 tham gia c\u1ee7a m\u1ecdi ng\u01b0\u1eddi trong doanh nghi\u1ec7p.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>T\u1ea7m quan tr\u1ecdng c\u1ee7a k\u1ef9 n\u0103ng giao ti\u1ebfp trong doanh nghi\u1ec7p Giao ti\u1ebfp \u0111\u01b0\u1ee3c coi l\u00e0 k\u1ef9 n\u0103ng quan tr\u1ecdng gi\u00fap c\u00e1c m\u1ed1i quan h\u1ec7 gi\u1eefa \u0111\u1ed3ng nghi\u1ec7p v\u1edbi \u0111\u1ed3ng nghi\u1ec7p h\u00f2a h\u1ee3p h\u01a1n. Nh\u00e2n vi\u00ean trong c\u00f4ng ty c\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t s\u1ebd c\u1ea3i thi\u1ec7n \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c nh\u00f3m, t\u01b0\u01a1ng [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[208],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4799"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=4799"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4799\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=4799"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=4799"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=4799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}