{"id":4811,"date":"2023-11-30T05:15:13","date_gmt":"2023-11-30T05:15:13","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=4811"},"modified":"2023-11-29T16:30:34","modified_gmt":"2023-11-29T16:30:34","slug":"ky-nang-giao-tiep-ung-xu-chung-o-noi-lam-viec","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/ky-nang-giao-tiep-ung-xu-chung-o-noi-lam-viec.html","title":{"rendered":"K\u1ef9 n\u0103ng giao ti\u1ebfp, \u1ee9ng x\u1eed chung \u1edf n\u01a1i l\u00e0m vi\u1ec7c"},"content":{"rendered":"

Nguy\u00ean t\u1eafc chung<\/h3>\n

\u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3, c\u00e1c ho\u1ea1t \u0111\u1ed9ng giao ti\u1ebfp c\u1ea7n \u0111\u00e1p \u1ee9ng m\u1ed9t s\u1ed1 nguy\u00ean t\u1eafc nh\u1ea5t \u0111\u1ecbnh. T\u01b0\u01a1ng t\u1ef1, giao ti\u1ebfp c\u00f4ng v\u1ee5 c\u0169ng c\u1ea7n tu\u00e2n th\u1ee7 m\u1ed9t s\u1ed1 nguy\u00ean t\u1eafc sau:<\/p>\n

T\u00f4n tr\u1ecdng<\/h3>\n

Th\u1ec3 hi\u1ec7n th\u00e1i \u0111\u1ed9 t\u00f4n tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c b\u00ean c\u00f9ng tham gia giao ti\u1ebfp l\u00e0 nguy\u00ean t\u1eafc h\u00e0ng \u0111\u1ea7u trong giao ti\u1ebfp \u0111\u1eddi th\u01b0\u1eddng c\u0169ng nh\u01b0 trong qu\u00e1 tr\u00ecnh th\u1ef1c thi c\u00f4ng v\u1ee5. C\u00f3 r\u1ea5t nhi\u1ec1u c\u00e1ch th\u1ec3 hi\u1ec7n th\u00e1i \u0111\u1ed9 t\u00f4n tr\u1ecdng \u0111\u1ed1i v\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng c\u00f9ng giao ti\u1ebfp: \u0111\u01a1n gi\u1ea3n l\u00e0 ch\u00e0o h\u1ecfi khi g\u1eb7p m\u1eb7t, g\u1ecdi t\u00ean, b\u1eaft tay, n\u00e9t m\u1eb7t tho\u1ea3i m\u00e1i v\u00e0 s\u1eed d\u1ee5ng c\u00e1c t\u1eeb ng\u1eef ph\u00f9 h\u1ee3p v\u1edbi l\u1ee9a tu\u1ed5i, v\u1ecb th\u1ebf v\u00e0 quan h\u1ec7 trong c\u00f4ng vi\u1ec7c\u2026V\u1edbi ng\u01b0\u1eddi cao tu\u1ed5i ho\u1eb7c c\u00f3 tr\u1ecdng tr\u00e1ch cao h\u01a1n, t\u00f4n tr\u1ecdng c\u1ea7n \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n nh\u01b0 l\u00e0 s\u1ef1 k\u00ednh tr\u1ecdng; \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi ngang b\u1eb1ng m\u00ecnh, t\u00f4n tr\u1ecdng l\u00e0 th\u00e1i \u0111\u1ed9 \u0111\u00fang m\u1ef1c, th\u00e2n t\u00ecnh; v\u1edbi ng\u01b0\u1eddi tr\u1ebb h\u01a1n, nh\u1ecf h\u01a1n, t\u00f4n tr\u1ecdng c\u1ea7n \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua th\u00e1i \u0111\u1ed9 quan t\u00e2m, nh\u1eb9 nh\u00e0ng, khuy\u1ebfn kh\u00edch. S\u1ef1 c\u00f3 m\u1eb7t \u0111\u00fang nh\u01b0 l\u1eddi h\u1ee9a, ng\u00f4n ng\u1eef giao ti\u1ebfp \u0111\u1ec1 cao nh\u00e2n th\u00e2n c\u1ee7a b\u00ean kia (v\u00ed d\u1ee5: g\u1ecdi t\u00ean, g\u1ecdi \u0111\u1ea7y \u0111\u1ee7 t\u00ean v\u00e0 ch\u1ee9c v\u1ecb, \u0111\u00e1nh gi\u00e1 v\u1ea5n \u0111\u1ec1 thay v\u00ec quy ch\u1ee5p v\u1ec1 con ng\u01b0\u1eddi,\u2026), \u0111i\u1ec7u b\u1ed9 c\u1eed ch\u1ec9 ph\u00f9 h\u1ee3p (trang ph\u1ee5c, d\u00e1ng \u0111i\u1ec7u khi \u0111i \u0111\u1ee9ng) \u0111\u1ec1u l\u00e0 nh\u1eefng c\u00e1ch \u0111\u1ec3 th\u1ec3 hi\u1ec7n s\u1ef1 t\u00f4n tr\u1ecdng \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi kh\u00e1c, \u0111\u00f4ng th\u1eddi c\u0169ng l\u00e0 t\u00f4n tr\u1ecdng ch\u00ednh m\u00ecnh.<\/p>\n

B\u00ecnh \u0111\u1eb3ng<\/h3>\n

M\u1ecdi c\u00f4ng d\u00e2n \u0111\u1ec1u b\u00ecnh \u0111\u1eb3ng tr\u01b0\u1edbc ph\u00e1p lu\u1eadt. \u0110\u00f3 l\u00e0 quy\u1ec1n \u0111\u01b0\u1ee3c s\u1ed1ng, \u0111\u01b0\u1ee3c lao \u0111\u1ed9ng, h\u1ecdc t\u1eadp, \u0111\u01b0\u1ee3c kh\u00e1m v\u00e0 ch\u1eefa b\u1ec7nh\u2026V\u00ec th\u1ebf, khi giao ti\u1ebfp, ch\u00fang ta c\u1ea7n t\u00f4n tr\u1ecdng s\u1ef1 b\u00ecnh \u0111\u1eb3ng, tr\u00e1nh x\u00fac ph\u1ea1m v\u00e0 l\u00e0m t\u1ed5n th\u01b0\u01a1ng \u0111\u1ebfn \u0111\u1ed1i t\u01b0\u1ee3ng giao ti\u1ebfp.<\/p>\n

Th\u1ef1c hi\u1ec7n nguy\u00ean t\u1eafc n\u00e0y, c\u00e1n b\u1ed9 y t\u1ebf kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e2n bi\u1ec7t b\u1ec7nh nh\u00e2n qua th\u00e2n ph\u1eadn. N\u1ebfu th\u1ea5y ng\u01b0\u1eddi b\u1ec7nh l\u00e0 ch\u00fang ta c\u00f3 tr\u00e1ch nhi\u1ec7m c\u1ee9u ch\u1eefa. T\u1ea5t nhi\u00ean, ng\u01b0\u1eddi b\u1ec7nh c\u00f3 tr\u00e1ch nhi\u1ec7m tr\u1ea3 ph\u00ed theo m\u1ee9c quy \u0111\u1ecbnh cho t\u1eebng d\u1ecbch v\u1ee5. V\u00ec th\u1ebf c\u00e1c y, b\u00e1c s\u0129 c\u1ea7n gi\u1ea3i th\u00edch r\u00f5 m\u1ee9c ph\u00ed c\u1ee7a t\u1eebng d\u1ecbch v\u1ee5 \u0111\u1ec3 b\u1ec7nh nh\u00e2n l\u1ef1a ch\u1ecdn. N\u1ebfu v\u00ec \u0111i\u1ec1u ki\u1ec7n kh\u00f3 kh\u0103n, b\u1ec7nh nh\u00e2n ch\u1ecdn d\u1ecbch v\u1ee5 c\u00f3 m\u1ee9c ph\u00ed th\u1ea5p, ch\u00fang ta kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e9p n\u00f3i l\u1eddi khinh th\u01b0\u1eddng h\u1ecd.<\/p>\n

V\u00ed d\u1ee5: Y, b\u00e1c s\u0129 n\u00ean n\u00f3i v\u1edbi b\u1ec7nh nh\u00e2n: \u201cHi\u1ec7n nay b\u1ec7nh vi\u1ec7n c\u00f3 nhi\u1ec1u d\u1ecbch v\u1ee5 kh\u00e1c nhau nh\u01b0\u2026T\u00f9y b\u00e1c ch\u1ecdn\u201d\/ Kh\u00f4ng n\u00ean n\u00f3i \u201c\u0110\u00e3 \u00edt ti\u1ec1n c\u00f2n \u0111\u00f2i c\u00f3 d\u1ecbch v\u1ee5 t\u1ed1t th\u00ec l\u1ea5y \u0111\u00e2u ra?\u201d.<\/p>\n

Ph\u00f9 h\u1ee3p ho\u00e0n c\u1ea3nh<\/h3>\n

\u0110\u00e2y l\u00e0 nguy\u00ean t\u1eafc ph\u1ea3n \u1ea3nh tr\u1ef1c ti\u1ebfp nh\u1ea5t b\u1ea3n ch\u1ea5t c\u1ee7a \u201c\u1ee9ng x\u1eed\u201d. Theo \u0111\u00f3, khi g\u1eb7p ho\u00e0n c\u1ea3nh c\u1ee5 th\u1ec3, ng\u01b0\u1eddi tham gia giao ti\u1ebfp ph\u1ea3i ch\u1ecdn c\u00e1ch \u0111\u1ed1i x\u1eed v\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng giao ti\u1ebfp sao cho ph\u00f9 h\u1ee3p, \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c \u0111\u00edch c\u1ee7a c\u1ea3 hai b\u00ean.<\/p>\n

V\u00ed d\u1ee5 1: Khi g\u1eb7p l\u00e3nh \u0111\u1ea1o trong c\u01a1 quan, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 \u201cCh\u00e0o S\u1ebfp!\u201d, nh\u01b0ng trong cu\u1ed9c h\u1ecdp th\u00ec c\u1ea7n \u201c Ch\u00e0o Gi\u00e1m \u0111\u1ed1c!\u201d, khi \u0111i \u0103n tr\u01b0a c\u00f3 th\u1ec3 g\u1ecdi Gi\u00e1m \u0111\u1ed1c l\u00e0 \u201cAnh\u201d hay \u201cCh\u00fa\u201d t\u00f9y theo tu\u1ed5i t\u00e1c.<\/p>\n

V\u00ed d\u1ee5 2: Khi ng\u01b0\u1eddi m\u1eb9 sinh n\u1edf m\u1eb9 tr\u00f2n con vu\u00f4ng, c\u00e1c y, b\u00e1c s\u0129 th\u01b0\u1eddng vui v\u1ebb ch\u00fac m\u1eebng gia \u0111\u00ecnh, \u00e2u y\u1ebfm ch\u00e1u b\u00e9. Khi gia \u0111\u00ecnh c\u00f3 ng\u01b0\u1eddi m\u1ea5t trong b\u1ec7nh vi\u1ec7n, c\u00e1c y, b\u00e1c s\u0129 th\u01b0\u1eddng n\u00f3i l\u1eddi chia bu\u1ed3n, b\u00e0y t\u1ecf s\u1ef1 ti\u1ebfc th\u01b0\u01a1ng\u2026<\/p>\n

Tin c\u1eady<\/h3>\n

L\u00e0m cho b\u00ean kia tin c\u1eady m\u00ecnh v\u00e0 t\u00ecm ki\u1ebfm c\u00e1c d\u1ea5u hi\u1ec7u \u0111\u1ec3 c\u00f3 c\u01a1 s\u1edf tin c\u1eady \u1edf h\u1ecd l\u00e0 m\u1ed9t n\u1ed7 l\u1ef1c c\u1ea7n thi\u1ebft cho ph\u00e9p qu\u00e1 tr\u00ecnh giao ti\u1ebfp di\u1ec5n ra m\u1ed9t c\u00e1ch c\u00f3 n\u1ec1n t\u1ea3ng, c\u00f3 hi\u1ec7u qu\u1ea3 l\u00e2u d\u00e0i.<\/p>\n

D\u00e2n gian c\u00f3 c\u00e2u \u201cQuen s\u1ee3 d\u1ea1, l\u1ea1 s\u1ee3 y\u201d. Khi giao ti\u1ebfp v\u1edbi ng\u01b0\u1eddi l\u1ea1, c\u00e1ch \u0111i \u0111\u1ee9ng, n\u00f3i n\u0103ng, trang ph\u1ee5c c\u1ee7a \u0111\u1ed1i t\u01b0\u1ee3ng giao ti\u1ebfp l\u00fac m\u1edbi g\u1eb7p c\u00f3 vai tr\u00f2 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi vi\u1ec7c \u0111\u1ecbnh h\u00ecnh \u00fd ni\u1ec7m ban \u0111\u1ea7u v\u1ec1 ng\u01b0\u1eddi c\u00f9ng giao ti\u1ebfp. C\u00e1n b\u1ed9, vi\u00ean ch\u1ee9c trong c\u00e1c c\u01a1 s\u1edf y t\u1ebf c\u00f3 th\u1ec3 t\u1ea1o n\u00ean s\u1ef1 tin c\u1eady v\u1edbi l\u00e3nh \u0111\u1ea1o, \u0111\u1ed3ng nghi\u1ec7p, b\u1ec7nh nh\u00e2n khi ti\u1ebfp x\u00fac, gi\u1ea3i quy\u1ebft c\u00f4ng vi\u1ec7c th\u00f4ng qua vi\u1ec7c \u0111\u00fang h\u1eb9n; chu\u1ea9n b\u1ecb th\u00f4ng tin, v\u0103n b\u1ea3n, h\u1ed3 s\u01a1 li\u00ean quan m\u1ed9t c\u00e1ch \u0111\u1ea7y \u0111\u1ee7, khoa h\u1ecdc; vi\u1ec7n d\u1eabn c\u00e1c v\u0103n b\u1ea3n ho\u1eb7c ch\u1ee9ng c\u1ee9 ch\u00ednh th\u1ee9c khi gi\u1ea3i th\u00edch, thuy\u1ebft ph\u1ee5c\u2026\u0110\u1eb7c bi\u1ec7t, v\u1edbi ng\u01b0\u1eddi b\u1ec7nh, s\u1ef1 tin c\u1eady ph\u1ee5 thu\u1ed9c v\u00e0o l\u1eddi n\u00f3i c\u1ee7a c\u00e1c y, b\u00e1c s\u0129 khi nh\u1eadn \u0111\u1ecbnh v\u1ec1 b\u1ec7nh v\u00e0 gi\u1ea3i th\u00edch c\u00e1ch ch\u1eefa tr\u1ecb.<\/p>\n

C\u1ed9ng t\u00e1c – H\u00e0i h\u00f2a l\u1ee3i \u00edch<\/h5>\n

Th\u00e1i \u0111\u1ed9 c\u1ed9ng t\u00e1c t\u1eeb hai b\u00ean d\u1ef1a tr\u00ean nguy\u00ean l\u00fd Th\u1eafng- Th\u1eafng (win-win) l\u00e0 nguy\u00ean t\u1eafc quan tr\u1ecdng trong giao ti\u1ebfp. Trong th\u1eddi \u0111\u1ea1i hi\u1ec7n nay, do t\u00e1c \u0111\u1ed9ng c\u1ee7a c\u00f4ng ngh\u1ec7 th\u00f4ng tin v\u00e0 s\u1ef1 ph\u00e1t tri\u1ec3n v\u1ec1 d\u00e2n tr\u00ed, giao ti\u1ebfp c\u00f4ng v\u1ee5 c\u00f2n ph\u1ea3i h\u01b0\u1edbng t\u1edbi s\u1ef1 h\u00e0i h\u00f2a l\u1ee3i \u00edch c\u1ee7a c\u00e1c b\u00ean \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ph\u00e1t tri\u1ec3n l\u00e2u d\u00e0i. \u0110\u00f3 l\u00e0 th\u1ecfa m\u00e3n l\u1ee3i \u00edch c\u1ee7a c\u00e1n b\u1ed9, c\u00f4ng ch\u1ee9c- c\u00f4ng d\u00e2n, doanh nghi\u1ec7p- v\u00e0 c\u1ed9ng \u0111\u1ed3ng n\u00f3i chung.<\/p>\n

Trong c\u00e1c c\u01a1 s\u1edf y t\u1ebf, nguy\u00ean t\u1eafc n\u00e0y \u0111\u00f2i h\u1ecfi quan h\u1ec7 gi\u1eefa c\u00e1n b\u1ed9 y t\u1ebf v\u1edbi nhau, gi\u1eefa c\u00e1n b\u1ed9 y t\u1ebf v\u1edbi ng\u01b0\u1eddi b\u1ec7nh c\u1ea7n \u0111\u01b0\u1ee3c \u1ee9ng x\u1eed sao cho b\u00ean n\u00e0o c\u0169ng \u0111\u1ea1t \u0111\u01b0\u1ee3c l\u1ee3i \u00edch hay mong \u0111\u1ee3i c\u1ee7a m\u00ecnh. \u0110i\u1ec1u n\u00e0y gi\u00fap ch\u00fang ta lu\u00f4n ch\u00fa \u00fd t\u00ecm hi\u1ec3u mong \u0111\u1ee3i c\u1ee7a \u0111\u1ed1i t\u01b0\u1ee3ng giao ti\u1ebfp, c\u1ed1 g\u1eafng \u0111\u00e1p \u1ee9ng m\u1ed9t ph\u1ea7n ho\u1eb7c to\u00e0n b\u1ed9 mong \u0111\u1ee3i \u0111\u00f3, \u0111\u1ed3ng th\u1eddi c\u0169ng ph\u1ea3i v\u00ec l\u1ee3i \u00edch c\u1ee7a c\u01a1 quan m\u00ecnh. N\u1ebfu ch\u1ec9 v\u00ec l\u1ee3i \u00edch c\u1ee7a m\u00ecnh m\u00e0 kh\u00f4ng ch\u00fa \u00fd \u0111\u1ebfn l\u1ee3i \u00edch c\u1ee7a ng\u01b0\u1eddi kh\u00e1c th\u00ec cho d\u00f9 v\u1eady, \u0111\u00e2y v\u1eabn l\u00e0 \u1ee9ng x\u1eed thi\u1ebfu v\u0103n h\u00f3a.<\/p>\n

V\u00ed d\u1ee5: Khi ng\u01b0\u1eddi b\u1ec7nh \u0111\u1ebfn kh\u00e1m ho\u1eb7c \u0111i\u1ec1u tr\u1ecb, h\u1ecd mong x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c b\u1ec7nh v\u00e0 n\u1ebfu c\u00f3 b\u1ec7nh, s\u1ebd \u0111\u01b0\u1ee3c \u0111i\u1ec1u tr\u1ecb. Khi th\u0103m kh\u00e1m v\u00e0 ch\u1eefa tr\u1ecb, c\u00e1c y b\u00e1c s\u0129 c\u0169ng mong mu\u1ed1n t\u00ecm ra b\u1ec7nh v\u00e0 ch\u1eefa kh\u1ecfi b\u1ec7nh cho b\u1ec7nh nh\u00e2n. \u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c vi\u1ec7c \u0111\u00f3, c\u00e1c b\u00e1c s\u0129 ph\u1ea3i c\u00f3 chuy\u00ean m\u00f4n s\u00e2u, c\u00f3 s\u1ef1 n\u1ed7 l\u1ef1c cao, \u0111\u1ed3ng th\u1eddi ng\u01b0\u1eddi b\u1ec7nh c\u0169ng ph\u1ea3i n\u1ed7 l\u1ef1c, c\u1ed1 g\u1eafng, h\u1ee3p t\u00e1c v\u1edbi y b\u00e1c s\u0129 v\u00e0 ph\u1ea3i \u0111\u00f3ng vi\u1ec7n ph\u00ed \u0111\u1ec3 chi tr\u1ea3 cho c\u00f4ng vi\u1ec7c kh\u00e1m, ch\u1eefa b\u1ec7nh.<\/p>\n

Th\u1ea9m m\u1ef9 h\u00e0nh vi<\/h3>\n

Nguy\u00ean t\u1eafc n\u00e0y \u0111\u00f2i h\u1ecfi c\u00e1c h\u00e0nh vi giao ti\u1ebfp kh\u00f4ng ch\u1ec9 c\u1ea7n d\u1eebng \u1edf m\u1ee9c \u0111\u00fang m\u00e0 c\u00f2n ph\u1ea3i \u0111\u1eb9p. L\u1ea5y v\u00ed d\u1ee5, thay v\u00ec ch\u1ec9 tay v\u00e0o m\u1ed9t ai \u0111\u00f3 \u0111\u1ec3 gi\u1edbi thi\u1ec7u l\u00e0m quen th\u00ec n\u00ean d\u00f9ng c\u1ea3 b\u00e0n tay ch\u1ee5m, h\u01a1i ch\u00fac xu\u1ed1ng, h\u01b0\u1edbng v\u1ec1 ph\u00eda ng\u01b0\u1eddi \u0111\u01b0\u1ee3c k\u1ec3 \u0111\u1ebfn. Thay v\u00ec d\u00f9ng l\u1eddi l\u1ebd th\u00f4 t\u1ee5c \u0111\u1ec3 qu\u00e1t m\u1eafng nh\u00e2n vi\u00ean d\u01b0\u1edbi quy\u1ec1n, ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng s\u1ef1 nghi\u00eam kh\u1eafc \u0111\u1ec3 ph\u00ea b\u00ecnh, nh\u1eafc nh\u1edf.<\/p>\n

Li\u00ean h\u1ec7 nguy\u00ean t\u1eafc n\u00e0y v\u00e0o ng\u00e0nh y, c\u00f3 th\u1ec3 th\u1ea5y, hi\u1ec7n nay nhi\u1ec1u y b\u00e1c s\u0129 t\u1eadn t\u00ecnh c\u1ee9u ch\u1eefa b\u1ec7nh nh\u00e2n, nh\u01b0ng do s\u1ee9c \u00e9p c\u00f4ng vi\u1ec7c, m\u1ed9t s\u1ed1 ng\u01b0\u1eddi lu\u00f4n c\u00f3 v\u1ebb m\u1eb7t l\u1ea1nh l\u00f9ng, cau c\u00f3, l\u1eddi n\u00f3i c\u1ed9c l\u1ed1c, tr\u1ecbch th\u01b0\u1ee3ng, l\u00e0m m\u1ea5t h\u00ecnh \u1ea3nh \u0111\u1eb9p c\u1ee7a ng\u1eeboi Th\u1ea7y thu\u1ed1c. T\u00ednh th\u1ea9m m\u1ef9 trong giao ti\u1ebfp, \u1ee9ng x\u1eed \u0111\u00f2i h\u1ecfi ch\u00fang ta ph\u1ea3i ch\u00fa \u00fd \u0111\u1ebfn t\u1eebng chi ti\u1ebft, t\u1eeb l\u1eddi n\u00f3i, ng\u00f4n t\u1eeb chau chu\u1ed1t \u0111\u1ebfn \u0111\u1ed9ng t\u00e1c tay, ch\u00e2n; t\u1eeb trang ph\u1ee5c \u0111\u1ebfn th\u00e1i \u0111\u1ed9, c\u1eed ch\u1ec9\u2026\u0111\u1ec3 khi giao ti\u1ebfp v\u1edbi ai, h\u00ecnh \u1ea3nh c\u1ee7a ch\u00fang ta c\u0169ng lu\u00f4n \u0111\u01b0\u1ee3c nh\u00ecn nh\u1eadn theo h\u01b0\u1edbng t\u1ed1t \u0111\u1eb9p.<\/p>\n

T\u00f4n tr\u1ecdng quy lu\u1eadt t\u00e2m, sinh l\u00fd<\/h3>\n

C\u00f3 m\u1ed9t s\u1ed1 v\u1ea5n \u0111\u1ec1 v\u1ec1 t\u00e2m l\u00fd m\u00e0 c\u00e1c b\u00ean tham gia giao ti\u1ebfp d\u1ec5 m\u1eafc ph\u1ea3i nh\u01b0 t\u00e2m l\u00fd ch\u1ee7 quan, \u0111\u1ed9c quy\u1ec1n, g\u00e2y kh\u00f3 d\u1ec5 t\u1eeb ph\u00eda c\u00e1n b\u1ed9, c\u00f4ng ch\u1ee9c v\u00e0 t\u00e2m l\u00fd e ng\u1ea1i, lo s\u1ee3 b\u1ecb g\u00e2y kh\u00f3 kh\u0103n, t\u1eb7c l\u01b0\u1ee1i cho xong, m\u00ecnh bi\u1ebft vi\u1ec7c c\u1ee7a m\u00ecnh th\u00f4i,\u2026 t\u1eeb ph\u00eda c\u00f4ng d\u00e2n.<\/p>\n

Trong ng\u00e0nh y, y\u1ebfu t\u1ed1 t\u00e2m, sinh l\u00fd \u1ea3nh h\u01b0\u1edfng nhi\u1ec1u \u0111\u1ebfn h\u00e0nh vi \u1ee9ng x\u1eed c\u1ee7a con ng\u1eeboi. Th\u00f4ng th\u01b0\u1eddng, khi \u0111au y\u1ebfu, con ng\u01b0\u1eddi th\u01b0\u1eddng kh\u00f3 ch\u1ecbu, g\u1eaft g\u1ecfng, bu\u1ed3n b\u1ef1c. V\u00ec th\u1ebf, \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi b\u1ec7nh, c\u00e1c y b\u00e1c s\u0129 c\u1ea7n t\u1ecf th\u00e1i \u0111\u1ed9 th\u00e2n t\u00ecnh, h\u1ecfi nh\u1eb9 nh\u00e0ng, gi\u1ea3i th\u00edch c\u1eb7n k\u1ebd \u0111\u1ec3 gi\u1ea3i t\u1ecfa t\u00e2m l\u00fd lo s\u1ee3 cho ng\u01b0\u1eddi nh\u00e0.<\/p>\n

\u0110\u1ed1i v\u1edbi nh\u00e2n vi\u00ean h\u00e0nh ch\u00ednh, l\u00e0m vi\u1ec7c \u1edf khu v\u1ef1c v\u0103n ph\u00f2ng, n\u01a1i c\u00e1c ho\u1ea1t \u0111\u1ed9ng giao ti\u1ebfp c\u00f3 th\u1ec3 di\u1ec5n ra trong m\u1ed9t kho\u1ea3ng th\u1eddi gian d\u00e0i. V\u00ec th\u1ebf, m\u1ed7i ng\u01b0\u1eddi c\u1ea7n ch\u00fa \u00fd \u0111\u1ebfn c\u00e1c ph\u1ea3n \u1ee9ng, nhu c\u1ea7u nh\u1ea5t \u0111\u1ecbnh v\u1ec1 th\u1ec3 ch\u1ea5t theo quy lu\u1eadt chung c\u1ee7a c\u01a1 th\u1ec3. Ch\u00ednh v\u00ec v\u1eady, gi\u1ea3i lao gi\u1eefa gi\u1edd, thay \u0111\u1ed5i ho\u1ea1t \u0111\u1ed9ng\u2026 l\u00e0 c\u00e1c bi\u1ec7n ph\u00e1p quan tr\u1ecdng cho ph\u00e9p v\u00e0 h\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh trao \u0111\u1ed5i th\u00f4ng tin \u0111\u01b0\u1ee3c di\u1ec5n ra m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n

Ngo\u00e0i nh\u1eefng nguy\u00ean t\u1eafc ph\u1ed5 bi\u1ebfn tr\u00ean \u0111\u00e2y, k\u1ef9 n\u0103ng \u1ee9ng x\u1eed c\u00f3 v\u0103n h\u00f3a \u0111\u00f2i h\u1ecfi m\u1ed7i c\u00e1n b\u1ed9, c\u00f4ng ch\u1ee9c, vi\u00ean ch\u1ee9c c\u1ea7n th\u1ef1c hi\u1ec7n nh\u1eefng nguy\u00ean t\u1eafc c\u1ee5 th\u1ec3 sau:<\/p>\n

\u0110\u00fang v\u1ecb th\u1ebf, \u0111\u00fang ch\u1ee9c tr\u00e1ch.<\/p>\n

Hi\u1ec3u v\u00e0 t\u00f4n tr\u1ecdng \u0111\u1ed1i t\u01b0\u1ee3ng giao ti\u1ebfp.<\/p>\n

T\u1ef1 tr\u1ecdng b\u1ea3n th\u00e2n.<\/p>\n

H\u01b0\u1edbng t\u1edbi s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a c\u00e1c b\u00ean.<\/p>\n

V\u00ec l\u1ee3i \u00edch v\u00e0 th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a c\u01a1 quan, v\u00ec m\u1ee5c ti\u00eau c\u00f4ng vi\u1ec7c.<\/p>\n

H\u00e0i ho\u00e0 l\u1ee3i \u00edch, h\u1ea1n ch\u1ebf xung \u0111\u1ed9t.<\/p>\n

C\u00e1c nghi th\u1ee9c x\u00e3 giao<\/h3>\n

C\u00e1ch ch\u00e0o h\u1ecfi<\/h4>\n

Ch\u00e0o h\u1ecfi l\u00e0 nghi th\u1ee9c quan tr\u1ecdng \u0111\u1ea7u ti\u00ean trong quan h\u1ec7 giao ti\u1ebfp, l\u00e0 c\u00e1ch th\u1ec3 hi\u1ec7n s\u1ef1 t\u00f4n tr\u1ecdng \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi kh\u00e1c. V\u00ec v\u1eady, khi g\u1eb7p nhau t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c, m\u1ecdi ng\u01b0\u1eddi c\u1ea7n ch\u1ee7 \u0111\u1ed9ng ch\u00e0o h\u1ecfi nhau b\u1eb1ng th\u00e1i \u0111\u1ed9 th\u00e2n t\u00ecnh, vui v\u1ebb.<\/p>\n

C\u00e1ch ch\u00e0o h\u1ecfi ph\u1ed5 bi\u1ebfn l\u00e0 ch\u00e0o b\u1eb1ng l\u1eddi (k\u00e8m theo c\u1eed ch\u1ec9 b\u1eaft tay th\u00e2n m\u1eadt) ho\u1eb7c c\u00f3 th\u1ec3 ch\u00e0o b\u1eb1ng c\u1eed ch\u1ec9 trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p (g\u1eadt \u0111\u1ea7u, gi\u01a1 tay ra hi\u1ec7u l\u00e0 bi\u1ebft nhau).<\/p>\n

Vi\u1ec7c ch\u00e0o h\u1ecfi ph\u1ea3i ph\u00f9 h\u1ee3p v\u1edbi ho\u00e0n c\u1ea3nh v\u00e0 m\u1ee5c \u0111\u00edch giao ti\u1ebfp: Khi l\u00e0m vi\u1ec7c, h\u1ed9i h\u1ecdp ph\u1ea3i ch\u00e0o nhau theo ch\u1ee9c v\u1ee5, v\u1ecb th\u1ebf; ngo\u00e0i gi\u1edd l\u00e0m vi\u1ec7c ch\u00e0o nhau theo tu\u1ed5i t\u00e1c v\u00e0 gi\u1edbi t\u00ednh. T\u00f9y theo quan h\u1ec7 c\u1ee5 th\u1ec3 m\u00e0 c\u00f3 c\u00e1ch ch\u00e0o h\u1ecfi kh\u00e1c nhau, song ph\u1ea3i tu\u00e2n theo phong t\u1ee5c t\u1eadp qu\u00e1n c\u1ee7a ng\u01b0\u1eddi Vi\u1ec7t Nam v\u00e0 xu th\u1ebf h\u1ed9i nh\u1eadp giao l\u01b0u qu\u1ed1c t\u1ebf. Th\u00f4ng th\u01b0\u1eddng, c\u1ea5p d\u01b0\u1edbi ch\u00e0o c\u1ea5p tr\u00ean tr\u01b0\u1edbc, ch\u1ee7 ch\u00e0o kh\u00e1ch tr\u01b0\u1edbc, nam ch\u00e0o n\u1eef tr\u01b0\u1edbc, ng\u01b0\u1eddi tr\u1ebb ch\u1ee7 \u0111\u1ed9ng ch\u00e0o ng\u01b0\u1eddi nhi\u1ec1u tu\u1ed5i h\u01a1n m\u00ecnh; khi r\u1eddi kh\u1ecfi ph\u00f2ng l\u00e0m vi\u1ec7c n\u00ean ch\u00e0o t\u1ea1m bi\u1ec7t c\u1ea5p tr\u00ean v\u00e0 \u0111\u1ed3ng nghi\u1ec7p.<\/p>\n

C\u00e1ch x\u01b0ng h\u00f4<\/h4>\n

Khi l\u00e0m vi\u1ec7c x\u01b0ng: t\u00f4i, em v\u00e0 g\u1ecdi ng\u01b0\u1eddi kh\u00e1c theo ch\u1ee9c v\u1ee5 (T\u1ed5ng gi\u00e1m \u0111\u1ed1c, Tr\u01b0\u1edfng ph\u00f2ng\u2026) ho\u1eb7c anh\/ch\u1ecb.<\/p>\n

Ngo\u00e0i gi\u1edd l\u00e0m vi\u1ec7c, x\u01b0ng h\u00f4 theo quan h\u1ec7 x\u00e3 h\u1ed9i v\u00e0 tu\u1ed5i t\u00e1c.<\/p>\n

C\u00e1ch gi\u1edbi thi\u1ec7u<\/h4>\n

Gi\u1edbi thi\u1ec7u l\u00e0 nghi th\u1ee9c x\u00e3 giao b\u1eaft bu\u1ed9c sau l\u1eddi ch\u00e0o h\u1ecfi, \u0111\u1eb7c bi\u1ec7t c\u1ea7n thi\u1ebft \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi g\u1eb7p l\u1ea7n \u0111\u1ea7u ho\u1eb7c khi c\u00f3 nhi\u1ec1u kh\u00e1ch \u0111\u1ebfn giao d\u1ecbch l\u00e0 nh\u1eefng ng\u01b0\u1eddi ch\u01b0a quen bi\u1ebft.<\/p>\n

C\u00e1ch gi\u1edbi thi\u1ec7u ph\u1ed5 bi\u1ebfn l\u00e0 b\u1eb1ng l\u1eddi ho\u1eb7c trao danh thi\u1ebfp. Th\u00f4ng th\u01b0\u1eddng, ng\u01b0\u1eddi ch\u1ee7 \u0111\u1ed9ng t\u1ef1 gi\u1edbi thi\u1ec7u tr\u01b0\u1edbc v\u1edbi ng\u01b0\u1eddi kh\u00e1c l\u00e0: Ch\u1ee7 v\u1edbi kh\u00e1ch, c\u1ea5p d\u01b0\u1edbi v\u1edbi c\u1ea5p tr\u00ean, nam v\u1edbi n\u1eef, ng\u01b0\u1eddi tr\u1ebb v\u1edbi ng\u01b0\u1eddi l\u1edbn tu\u1ed5i h\u01a1n.<\/p>\n

Khi g\u1eb7p nhau \u1edf n\u01a1i l\u00e0m vi\u1ec7c, ch\u1ec9 gi\u1edbi thi\u1ec7u nh\u1eefng th\u00f4ng tin c\u1ea7n thi\u1ebft, ph\u00f9 h\u1ee3p v\u1edbi ho\u00e0n c\u1ea3nh v\u00e0 m\u1ee5c \u0111\u00edch giao ti\u1ebfp g\u1ed3m: T\u00ean, ch\u1ee9c v\u1ee5 ho\u1eb7c ch\u1ee9c tr\u00e1ch \u0111\u01b0\u1ee3c giao v\u00e0 t\u00ean b\u1ed9 ph\u1eadn, \u0111\u01a1n v\u1ecb.<\/p>\n

C\u00e1ch trao danh thi\u1ebfp: Chu\u1ea9n b\u1ecb s\u1eb5n danh thi\u1ebfp tr\u01b0\u1edbc khi g\u1eb7p kh\u00e1ch; trao v\u00e0 nh\u1eadn danh thi\u1ebfp b\u1eb1ng hai tay. Khi trao danh thi\u1ebfp ph\u1ea3i h\u01b0\u1edbng danh thi\u1ebfp v\u1ec1 ph\u00eda ng\u01b0\u1eddi nh\u1eadn sao cho ng\u01b0\u1eddi nh\u1eadn c\u00f3 th\u1ec3 \u0111\u1ecdc \u0111\u01b0\u1ee3c th\u00f4ng tin tr\u00ean danh thi\u1ebfp. Th\u00f4ng th\u01b0\u1eddng, trong tr\u01b0\u1eddng h\u1ee3p g\u1eb7p g\u1ee1 l\u1ea7n \u0111\u1ea7u, song ph\u01b0\u01a1ng, ng\u01b0\u1eddi ch\u1ee7 tr\u00ec bu\u1ed5i g\u1eb7p m\u1eb7t ho\u1eb7c ng\u01b0\u1eddi c\u00f3 \u0111\u1ecba v\u1ecb cao h\u01a1n ch\u1ee7 \u0111\u1ed9ng trao danh thi\u1ebfp tr\u01b0\u1edbc. Khi ti\u1ebfp x\u00fac \u0111a ph\u01b0\u01a1ng, ngang h\u00e0ng, ngang c\u1ea5p th\u00ec ng\u01b0\u1eddi n\u00e0o c\u00f3 nhu c\u1ea7u, ng\u01b0\u1eddi \u0111\u00f3 ch\u1ee7 \u0111\u1ed9ng trao danh thi\u1ebfp tr\u01b0\u1edbc. Ng\u01b0\u1eddi nh\u1eadn danh thi\u1ebfp c\u1ea7n tr\u00e2n tr\u1ecdng, d\u00e0nh th\u1eddi gian xem c\u00e1c th\u00f4ng tin tr\u00ean danh thi\u1ebfp ho\u1eb7c h\u1ecfi th\u00eam ng\u01b0\u1eddi trao m\u1ed9t s\u1ed1 chi ti\u1ebft \u0111\u1ec3 t\u1ea1o s\u1ef1 th\u00e2n thi\u1ec7n v\u00e0 g\u1ea7n g\u0169i.<\/p>\n

C\u00e1ch b\u1eaft tay<\/h4>\n

B\u1eaft tay l\u00e0 nghi th\u1ee9c x\u00e3 giao c\u00f3 t\u00ednh ph\u1ed5 bi\u1ebfn, th\u1ec3 hi\u1ec7n s\u1ef1 tr\u00e2n tr\u1ecdng v\u00e0 th\u00e1i \u0111\u1ed9 th\u00e2n thi\u1ec7n, h\u1ee3p t\u00e1c v\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng giao ti\u1ebfp.<\/p>\n

Th\u00f4ng th\u01b0\u1eddng, khi g\u1eb7p m\u1eb7t, ng\u01b0\u1eddi ch\u1ee7 \u0111\u1ed9ng b\u1eaft tay l\u00e0: Ch\u1ee7 nh\u00e0, nam gi\u1edbi, ng\u01b0\u1eddi c\u00f3 ch\u1ee9c v\u1ee5, \u0111\u1ecba v\u1ecb cao h\u01a1n. Nam \u0111\u1ed1i v\u1edbi n\u1eef, ph\u1ea3i \u0111\u1ec3 n\u1eef ch\u1ee7 \u0111\u1ed9ng gi\u01a1 tay ra tr\u01b0\u1edbc m\u1edbi b\u1eaft tay.<\/p>\n

Khi g\u1eb7p nhi\u1ec1u ng\u01b0\u1eddi, th\u1ee9 t\u1ef1 b\u1eaft tay, ch\u00e0o h\u1ecfi nh\u01b0 sau: Kh\u00e1ch qu\u00fd, c\u1ea5p tr\u00ean, r\u1ed3i \u0111\u1ebfn \u0111\u1ed3ng nghi\u1ec7p, c\u1ea5p d\u01b0\u1edbi, ng\u01b0\u1eddi cao tu\u1ed5i, ph\u1ee5 n\u1eef.<\/p>\n

Khi b\u1eaft tay, n\u00ean s\u1eed d\u1ee5ng tay ph\u1ea3i (trong tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng d\u00f9ng tay ph\u1ea3i, c\u1ea7n c\u00f3 l\u1eddi xin l\u1ed7i), b\u00e0n tay si\u1ebft nh\u1eb9; th\u00e1i \u0111\u1ed9 c\u1ea7n vui v\u1ebb, tho\u1ea3i m\u00e1i, th\u00e2n t\u00ecnh. N\u1ebfu l\u00e0 c\u1ea5p d\u01b0\u1edbi ho\u1eb7c ng\u01b0\u1eddi \u00edt tu\u1ed5i h\u01a1n c\u00f3 th\u1ec3 h\u01a1i c\u00fai ng\u01b0\u1eddi \u0111\u1ec3 t\u1ecf l\u00f2ng k\u00ednh tr\u1ecdng.<\/p>\n

Kho\u1ea3ng c\u00e1ch khi b\u1eaft tay t\u1ed1t nh\u1ea5t l\u00e0 m\u1ed9t n\u1eeda c\u00e1nh tay ho\u1eb7c ng\u1eafn h\u01a1n t\u00f9y theo quan h\u1ec7. Th\u1eddi gian b\u1eaft tay th\u00f4ng th\u01b0\u1eddng \u0111\u01b0\u1ee3c k\u1ebft th\u00fac sau l\u1eddi ch\u00e0o h\u1ecfi.<\/p>\n

Trong giao ti\u1ebfp qu\u1ed1c t\u1ebf, c\u00f3 th\u1ec3 b\u1eaft tay v\u00e0 \u00f4m h\u00f4n x\u00e3 giao.<\/p>\n

Nh\u1eefng \u0111i\u1ec1u c\u1ea7n tr\u00e1nh khi b\u1eaft tay: Khi b\u1eaft tay kh\u00f4ng nh\u00ecn ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n; d\u00f9ng hai tay \u0111\u1ec3 b\u1eaft tay hai ng\u01b0\u1eddi c\u00f9ng l\u00fac; th\u1eddi gian b\u1eaft tay qu\u00e1 l\u00e2u, l\u1eafc m\u1ea1nh ho\u1eb7c si\u1ebft tay qu\u00e1 ch\u1eb7t; b\u1eaft tay chi\u1ebfu l\u1ec7, h\u1eddi h\u1ee3t;…<\/p>\n

K\u1ef9 n\u0103ng \u1ee9ng x\u1eed chung trong c\u00f4ng s\u1edf<\/h3>\n

V\u1ec1 nh\u1eadn th\u1ee9c<\/h4>\n

Nh\u1eadn th\u1ee9c l\u00e0 g\u1ed1c r\u1ec5 c\u1ee7a h\u00e0nh \u0111\u1ed9ng. V\u0103n h\u00f3a nh\u1eadn th\u1ee9c l\u00e0 s\u1ef1 th\u1ea5u hi\u1ec3u c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1n b\u1ed9, c\u00f4ng ch\u1ee9c, vi\u00ean ch\u1ee9c v\u1ec1 v\u1ecb th\u1ebf, s\u1ee9 m\u1ec7nh, \u0111\u1ecbnh h\u01b0\u1edbng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u01a1 quan v\u00e0 ph\u1eadn s\u1ef1, quy\u1ec1n l\u1ee3i, tr\u00e1ch nhi\u1ec7m c\u1ee7a b\u1ea3n th\u00e2n \u0111\u1ec3 c\u00f3 suy ngh\u0129 \u0111\u00fang, h\u00e0nh \u0111\u1ed9ng \u0111\u00fang, ph\u00f9 h\u1ee3p v\u1edbi t\u1eadp th\u1ec3 v\u00e0 h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau chung.<\/p>\n

V\u1ec1 ph\u00eda c\u01a1 quan, c\u1ea7n c\u00f3 k\u1ebf ho\u1ea1ch v\u00e0 th\u01b0\u1eddng xuy\u00ean t\u1ed5 ch\u1ee9c ph\u1ed5 bi\u1ebfn, tuy\u00ean truy\u1ec1n, gi\u1ea3i th\u00edch, gi\u00e1o d\u1ee5c \u0111\u1ec3 m\u1ecdi c\u00e1n b\u1ed9, c\u00f4ng ch\u1ee9c, vi\u00ean ch\u1ee9c, \u0111\u1eb7c bi\u1ec7t l\u00e0 ng\u01b0\u1eddi lao \u0111\u1ed9ng khi b\u1eaft \u0111\u1ea7u v\u00e0o l\u00e0m vi\u1ec7c hi\u1ec3u r\u00f5 vai tr\u00f2, v\u1ecb tr\u00ed, s\u1ee9 m\u1ec7nh x\u00e3 h\u1ed9i c\u1ee7a c\u01a1 quan<\/p>\n

T\u1eebng c\u00e1n b\u1ed9, vi\u00ean ch\u1ee9c, c\u00f4ng ch\u1ee9c (CB, CC, VC) c\u1ea7n ch\u1ee7 \u0111\u1ed9ng t\u00ecm hi\u1ec3u v\u00e0 n\u1eafm v\u1eefng, th\u1ea5u hi\u1ec3u s\u1ee9 m\u1ec7nh, t\u1ea7m nh\u00ecn, ch\u1ee9c n\u0103ng, nhi\u1ec7m v\u1ee5, quy\u1ec1n h\u1ea1n, t\u00f4n ch\u1ec9, m\u1ee5c \u0111\u00edch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u01a1 quan; x\u00e1c \u0111\u1ecbnh r\u00f5 tr\u00e1ch nhi\u1ec7m, quy\u1ec1n l\u1ee3i, ph\u1eadn s\u1ef1 c\u1ee7a m\u00ecnh theo ch\u1ee9c tr\u00e1ch \u0111\u01b0\u1ee3c giao, \u0111\u1ed3ng th\u1eddi t\u1ef1 h\u00e0o v\u1ec1 nh\u1eefng \u0111\u00f3ng g\u00f3p c\u1ee7a m\u00ecnh qua nh\u1eefng c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 h\u00e0ng ng\u00e0y.<\/p>\n

K\u1ef9 n\u0103ng \u1ee9ng x\u1eed trong th\u1ef1c thi nhi\u1ec7m v\u1ee5<\/p>\n

Trong qu\u00e1 tr\u00ecnh th\u1ef1c thi c\u00f4ng vi\u1ec7c, to\u00e0n th\u1ec3 CB, CC, VC c\u1ea7n tu\u00e2n th\u1ee7 v\u00e0 th\u1ef1c hi\u1ec7n t\u1ed1t nh\u1eefng quy \u0111\u1ecbnh sau \u0111\u00e2y:<\/p>\n

N\u1eafm v\u1eefng v\u00e0 th\u1ef1c hi\u1ec7n \u0111\u00fang: Nguy\u00ean t\u1eafc, y\u00eau c\u1ea7u, quy tr\u00ecnh, ph\u01b0\u01a1ng ph\u00e1p, th\u1ee7 t\u1ee5c v\u00e0 minh ch\u1ee9ng trong qu\u00e1 tr\u00ecnh tri\u1ec3n khai, ho\u00e0n th\u00e0nh c\u00e1c nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c giao; c\u00f3 \u00fd th\u1ee9c v\u00e0 s\u1eb5n s\u00e0ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m khi \u0111\u1ec3 x\u1ea3y ra nh\u1eefng sai s\u00f3t, nh\u1ea7m l\u1eabn, h\u1ea1n ch\u1ebf trong c\u00f4ng vi\u1ec7c ho\u1eb7c trong nghi\u1ec7p v\u1ee5 chuy\u00ean m\u00f4n; c\u00f3 \u00fd th\u1ee9c v\u00e0 bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c \u0111\u1ec3 kh\u00f4ng t\u00e1i di\u1ec5n nh\u1eefng sai s\u00f3t t\u01b0\u01a1ng t\u1ef1.<\/p>\n

Khi \u0111\u01b0\u1ee3c giao th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c \u0111\u1ed9c l\u1eadp ho\u1eb7c ph\u1ee5 tr\u00e1ch m\u1ed9t nh\u00f3m, lu\u00f4n suy ngh\u0129 \u0111\u1ec3 t\u1ed5 ch\u1ee9c c\u00f4ng vi\u1ec7c khoa h\u1ecdc, h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau: Nhanh, g\u1ecdn, hi\u1ec7u qu\u1ea3, ti\u1ebft ki\u1ec7m, kh\u00f4ng vi ph\u1ea1m ph\u00e1p lu\u1eadt, h\u00e0i h\u00f2a l\u1ee3i \u00edch c\u1ee7a c\u01a1 quan v\u00e0 \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng (ng\u01b0\u1eddi b\u1ec7nh).<\/p>\n

Tuy\u1ec7t \u0111\u1ed1i kh\u00f4ng l\u00e0m nh\u1eefng vi\u1ec7c \u1ea3nh h\u01b0\u1edfng x\u1ea5u \u0111\u1ebfn l\u1ee3i \u00edch, h\u00ecnh \u1ea3nh, uy t\u00edn, th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a c\u01a1 quan.<\/p>\n

L\u00e0m vi\u1ec7c \u0111\u00fang th\u1ea9m quy\u1ec1n, \u0111\u00fang ch\u1ee9c tr\u00e1ch, kh\u00f4ng v\u01b0\u1ee3t c\u1ea5p; th\u1ef1c hi\u1ec7n ch\u1ebf \u0111\u1ed9 b\u00e1o c\u00e1o th\u01b0\u1eddng xuy\u00ean \u0111\u1ed1i v\u1edbi th\u1ee7 tr\u01b0\u1edfng \u0111\u01a1n v\u1ecb ho\u1eb7c ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch tr\u1ef1c ti\u1ebfp (kh\u00f4ng b\u00e1o c\u00e1o c\u00f4ng vi\u1ec7c chuy\u00ean m\u00f4n qua \u0111i\u1ec7n tho\u1ea1i tr\u1eeb tr\u01b0\u1eddng h\u1ee3p b\u1ea5t kh\u1ea3 kh\u00e1ng).<\/p>\n

Tu\u00e2n th\u1ee7 n\u1ed9i quy lao \u0111\u1ed9ng (th\u1eddi gian l\u00e0m vi\u1ec7c, ngh\u1ec9 ng\u01a1i, tr\u1eadt t\u1ef1 k\u1ef7 lu\u1eadt lao \u0111\u1ed9ng; an to\u00e0n, v\u1ec7 sinh lao \u0111\u1ed9ng n\u01a1i l\u00e0m vi\u1ec7c; b\u1ea3o v\u1ec7 t\u00e0i s\u1ea3n, b\u00ed m\u1eadt c\u00f4ng ngh\u1ec7\u2026); ch\u1ee7 \u0111\u1ed9ng v\u00e0 t\u1ef1 gi\u00e1c trong c\u00f4ng vi\u1ec7c.<\/p>\n

Kh\u00f4ng tham \u00f4, h\u1ed1i l\u1ed9, kh\u00f4ng \u0111\u00f2i h\u1ecfi, nh\u0169ng nhi\u1ec5u c\u00e1c b\u1ed9 ph\u1eadn, c\u00e1c \u0111\u01a1n v\u1ecb v\u00e0 \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng; th\u1ef1c h\u00e0nh ti\u1ebft ki\u1ec7m, ch\u1ed1ng l\u00e3ng ph\u00ed.<\/p>\n

Trong qu\u00e1 tr\u00ecnh gi\u1ea3i quy\u1ebft c\u00f4ng vi\u1ec7c, n\u1ebfu c\u00f3 s\u1ef1 b\u1ea5t \u0111\u1ed3ng \u00fd ki\u1ebfn, c\u1ea7n \u0111i\u1ec1m t\u0129nh tr\u00ecnh b\u00e0y \u00fd ki\u1ebfn c\u00e1 nh\u00e2n (b\u1eb1ng l\u00fd l\u1ebd v\u00e0 minh ch\u1ee9ng thuy\u1ebft ph\u1ee5c); t\u00f4n tr\u1ecdng \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c; c\u00f9ng b\u00e0n b\u1ea1c, tranh lu\u1eadn \u0111\u1ec3 t\u00ecm ra ph\u01b0\u01a1ng \u00e1n t\u1ed1i \u01b0u, v\u00ec l\u1ee3i \u00edch chung.<\/p>\n

K\u1ef9 n\u0103ng \u1ee9ng x\u1eed v\u1edbi c\u1ea3nh quan, m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c<\/h4>\n

C\u1ea3nh quan, m\u00f4i tr\u01b0\u1eddng t\u1ef1 nhi\u00ean l\u00e0 h\u00ecnh \u1ea3nh \u0111\u1ea7u ti\u00ean, b\u1ec1 n\u1ed5i c\u1ee7a c\u01a1 quan, g\u00f3p ph\u1ea7n t\u1ea1o ni\u1ec1m t\u1ef1 h\u00e0o cho CB, CC, VC v\u1ec1 c\u01a1 quan, \u0111\u1ed3ng th\u1eddi d\u1ec5 g\u00e2y \u1ea5n t\u01b0\u1ee3ng t\u1ed1t ho\u1eb7c kh\u00f4ng t\u1ed1t cho kh\u00e1ch \u0111\u1ebfn giao d\u1ecbch. V\u00ec v\u1eady, l\u00e3nh \u0111\u1ea1o c\u00e1c c\u01a1 s\u1edf y t\u1ebf c\u1ea7n quan t\u00e2m v\u00e0 c\u00f3 s\u1ef1 ch\u1ec9 \u0111\u1ea1o, \u00e1p d\u1ee5ng nhi\u1ec1u bi\u1ec7n ph\u00e1p \u0111\u1ec3 t\u1ea1o d\u1ef1ng c\u1ea3nh quan v\u00e0 m\u00f4i tr\u01b0\u1eddng t\u1ef1 nhi\u00ean xanh, s\u1ea1ch, \u0111\u1eb9p.<\/p>\n

C\u1ea3nh quan v\u00e0 m\u00f4i tr\u01b0\u1eddng t\u1ef1 nhi\u00ean c\u1ee7a c\u00e1c c\u01a1 s\u1edf y t\u1ebf \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua: V\u1ecb tr\u00ed \u0111\u1eb7t tr\u1ee5 s\u1edf, quy m\u00f4 v\u00e0 ki\u1ebfn tr\u00fac c\u1ee7a t\u00f2a nh\u00e0, c\u00e1ch b\u1ed1 tr\u00ed \u0111\u01b0\u1eddng \u0111i, ph\u00f2ng l\u00e0m vi\u1ec7c, khu v\u1ef1c ti\u1ebfp kh\u00e1ch, khu gi\u1ea3i tr\u00ed, khu v\u1ec7 sinh, c\u00e2y xanh, tranh \u1ea3nh\u2026H\u00ecnh \u1ea3nh c\u1ee7a doanh nghi\u1ec7p \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua t\u00ean, logo, kh\u1ea9u hi\u1ec7u, c\u1ea3nh quan m\u00f4i tr\u01b0\u1eddng v\u00e0 h\u00ecnh \u1ea3nh, phong c\u00e1ch c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o, t\u00e1c phong l\u00e0m vi\u1ec7c v\u00e0 v\u0103n h\u00f3a \u1ee9ng x\u1eed c\u1ee7a CB, CC, VC trong c\u01a1 quan.<\/p>\n

\u0110\u1ec3 x\u00e2y d\u1ef1ng v\u00e0 b\u1ea3o v\u1ec7 c\u1ea3nh quan, m\u00f4i tr\u01b0\u1eddng, h\u00ecnh \u1ea3nh c\u1ee7a c\u01a1 quan, m\u1ed7i CB, CC, VC trong c\u01a1 quan co\u0301 tra\u0301ch nhi\u00ea\u0323m:<\/p>\n

X\u00e2y d\u1ef1ng m\u00f4i tr\u01b0\u01a1\u0300ng v\u0103n h\u00f3a sa\u0323ch, \u0111e\u0323p, an toa\u0300n; gi\u01b0\u0303 v\u00ea\u0323 sinh n\u01a1i la\u0300m vi\u00ea\u0323c, n\u01a1i c\u00f4ng c\u00f4\u0323ng;<\/p>\n

S\u0103\u0301p x\u00ea\u0301p v\u0103n pho\u0300ng, n\u01a1i la\u0300m vi\u00ea\u0323c ng\u0103n n\u0103\u0301p, g\u1ecdn g\u00e0ng, s\u1ea1ch \u0111\u1eb9p;<\/p>\n

Trong gi\u1edd l\u00e0m vi\u1ec7c, \u0111i la\u0323i, n\u00f3i n\u0103ng nh\u1eb9 nh\u00e0ng, kh\u00f4ng qu\u00e1 \u1ed3n \u00e0o la\u0300m a\u0309nh h\u01b0\u01a1\u0309ng t\u01a1\u0301i hoa\u0323t \u0111\u00f4\u0323ng cu\u0309a \u0111\u01a1n vi\u0323, b\u00f4\u0323 ph\u00e2\u0323n kha\u0301c; s\u1eafp x\u1ebfp b\u00e0n gh\u1ebf, t\u00e0i li\u1ec7u g\u1ecdn g\u00e0ng, v\u1ec7 sinh s\u1ea1ch s\u1ebd, b\u1ed1 tr\u00ed c\u00e1c thi\u1ebft b\u1ecb v\u0103n ph\u00f2ng h\u1ee3p l\u00fd, khoa h\u1ecdc;<\/p>\n

C\u00f3 \u00fd th\u1ee9c b\u1ea3o v\u1ec7 m\u00f4i tr\u01b0\u1eddng m\u1ecdi n\u01a1i m\u1ecdi l\u00fac, b\u1ea3o v\u1ec7 c\u00e2y xanh trong khu\u00f4n vi\u00ean tr\u1ee5 s\u1edf n\u01a1i l\u00e0m vi\u1ec7c; b\u1ecf r\u00e1c \u0111\u00fang n\u01a1i quy \u0111\u1ecbnh, kh\u00f4ng h\u00fat thu\u1ed1c trong ph\u00f2ng h\u1ecdp, ph\u00f2ng l\u00e0m vi\u1ec7c, khu v\u1ef1c c\u1ea5m h\u00fat thu\u1ed1c; kh\u00f4ng x\u1ea3 r\u00e1c, kh\u00f4ng c\u00f3 h\u00e0nh \u0111\u1ed9ng h\u1ee7y ho\u1ea1i c\u1ea3nh quan m\u00f4i tr\u01b0\u1eddng n\u01a1i c\u00f4ng c\u1ed9ng; gi\u01b0\u0303 gi\u0300n t\u00e0i s\u1ea3n, trang thi\u00ea\u0301t bi\u0323 cu\u0309a c\u01a1 quan nh\u01b0 c\u1ee7a ch\u00ednh m\u00ecnh; th\u1ef1c h\u00e0nh ti\u1ebft ki\u1ec7m v\u00e0 ch\u1ed1ng l\u00e3ng ph\u00ed;<\/p>\n

Tu\u00e2n theo ca\u0301c quy \u0111i\u0323nh cu\u0309a c\u01a1 quan va\u0300 ca\u0301c \u0111\u01a1n vi\u0323 h\u01b0\u0303u quan trong vi\u00ea\u0323c \u0111a\u0309m ba\u0309o an ninh, an toa\u0300n, ph\u00f2ng ch\u1ed1ng ch\u00e1y n\u1ed5;<\/p>\n

X\u00e2y d\u01b0\u0323ng ta\u0301c phong c\u00f4ng nghi\u00ea\u0323p: L\u00e0m vi\u1ec7c c\u00f3 k\u1ef7 lu\u1eadt, n\u00ea\u0300 n\u00ea\u0301p, khoa ho\u0323c;<\/p>\n

X\u00e2y d\u01b0\u0323ng n\u01a1i l\u00e0m vi\u1ec7c v\u0103n minh, gi\u01b0\u0303 gi\u0300n thu\u00e2\u0300n phong my\u0303 tu\u0323c va\u0300 \u0111a\u0323o ly\u0301 truy\u00ea\u0300n th\u00f4\u0301ng t\u00f4\u0301t \u0111e\u0323p cu\u0309a d\u00e2n t\u00f4\u0323c; kh\u00f4ng b\u00f3i to\u00e1n, c\u01a1\u0300 ba\u0323c, m\u00ea ti\u0301n di\u0323 \u0111oan ta\u0323i n\u01a1i la\u0300m vi\u00ea\u0323c.<\/p>\n

K\u1ef9 n\u0103ng \u1ee9ng x\u1eed trong c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111o\u00e0n th\u1ec3, t\u1ed5 ch\u1ee9c ch\u00ednh tr\u1ecb x\u00e3 h\u1ed9i v\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng v\u00ec c\u1ed9ng \u0111\u1ed3ng<\/p>\n

M\u1ed7i CB, CC, VC c\u1ea7n c\u00f3 \u00fd th\u1ee9c v\u00e0 t\u00edch c\u1ef1c tham gia c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111o\u00e0n th\u1ec3, t\u1ed5 ch\u1ee9c ch\u00ednh tr\u1ecb x\u00e3 h\u1ed9i (c\u00f4ng \u0111o\u00e0n, \u0111o\u00e0n thanh ni\u00ean, H\u1ed9i c\u1ef1u chi\u1ebfn binh,\u2026); tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh c\u1ee7a t\u1ed5 ch\u1ee9c m\u00ecnh tham gia ho\u1ea1t \u0111\u1ed9ng; H\u00f2a \u0111\u1ed3ng, vui v\u1ebb, c\u1edfi m\u1edf, th\u00e2n thi\u1ec7n, nhi\u1ec7t t\u00ecnh trong ho\u1ea1t \u0111\u1ed9ng.<\/p>\n

Khi c\u01a1 quan \u0111\u01a1n v\u1ecb t\u1ed5 ch\u1ee9c c\u00e1c ho\u1ea1t \u0111\u1ed9ng v\u0103n ho\u00e1 v\u0103n ngh\u1ec7, th\u1ec3 d\u1ee5c th\u00ea\u0309 thao qu\u00e2\u0300n chu\u0301ng, c\u00e1c CB, CC, VC t\u00f9y theo kh\u1ea3 n\u0103ng v\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ee7a m\u00ecnh ph\u1ea3i t\u00edch c\u1ef1c tham gia ho\u1eb7c \u1ee7ng h\u1ed9 \u0111\u1ec3 g\u00f3p ph\u1ea7n t\u0103ng c\u01b0\u1eddng \u0111o\u00e0n k\u1ebft, x\u00e2y d\u01b0\u0323ng y\u0301 th\u01b0\u0301c re\u0300n luy\u00ea\u0323n s\u01b0\u0301c khoe\u0309. Ngo\u00e0i ra,CB, CC, VC c\u0169ng c\u1ea7n t\u00edch c\u1ef1c tham gia c\u00e1c ho\u1ea1t \u0111\u1ed9ng xa\u0303 h\u1ed9i t\u01b0\u0300 thi\u1ec7n, gi\u00fap \u0111\u1ee1 c\u00e1c c\u00e1n b\u1ed9 c\u00f3 ho\u00e0n c\u1ea3nh kh\u00f3 kh\u0103n; tham gia v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec1n \u01a1n \u0111a\u0301p nghi\u0303a, c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh nh\u00e2n \u0111\u1ea1o, \u0111o\u0301ng go\u0301p va\u0300o s\u01b0\u0323 ph\u00e1t tri\u1ec3n chung cu\u0309a xa\u0303 h\u00f4\u0323i va\u0300 c\u00f4\u0323ng \u0111\u00f4\u0300ng. Vi\u1ec7c tham gia ca\u0301c hoa\u0323t \u0111\u00f4\u0323ng xa\u0303 h\u00f4\u0323i t\u01b0\u0300 thi\u00ea\u0323n v\u01a1\u0301i y\u0301 th\u01b0\u0301c t\u01b0\u0323 gia\u0301c, t\u1ef1 nguy\u1ec7n l\u00e0 \u0111\u1ec3 th\u1ec3 hi\u1ec7n ti\u0300nh ca\u0309m, nghi\u0303a vu\u0323 cu\u0309a ng\u01b0\u01a1\u0300i c\u00f4ng d\u00e2n \u0111\u00f4\u0301i v\u01a1\u0301i xa\u0303 h\u00f4\u0323i v\u00e0 c\u1ed9ng \u0111\u1ed3ng.<\/p>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp, \u1ee9ng x\u1eed theo c\u00e1c m\u1ed1i quan h\u1ec7<\/h3>\n

Giao ti\u00ea\u0301p trong n\u00f4\u0323i b\u00f4\u0323 c\u01a1 quan chu\u0309 y\u00ea\u0301u \u0111\u01b0\u01a1\u0323c th\u00ea\u0309 hi\u00ea\u0323n tr\u00ean ba m\u00f4\u0301i quan h\u00ea\u0323 chi\u0301nh \u0111o\u0301 la\u0300:<\/p>\n

Giao ti\u00ea\u0301p gi\u01b0\u0303a c\u00e2\u0301p tr\u00ean v\u01a1\u0301i c\u00e2\u0301p d\u01b0\u01a1\u0301i;<\/p>\n

Giao ti\u00ea\u0301p c\u00e2\u0301p d\u01b0\u01a1\u0301i v\u01a1\u0301i c\u00e2\u0301p tr\u00ean<\/p>\n

Giao ti\u1ebfp gi\u01b0\u0303a \u0111\u00f4\u0300ng nghi\u00ea\u0323p v\u01a1\u0301i nhau.<\/p>\n

Tuy nhi\u00ean, s\u01b0\u0323 ph\u00e2n bi\u00ea\u0323t na\u0300y chi\u0309 mang ti\u0301nh t\u01b0\u01a1ng \u0111\u00f4\u0301i b\u01a1\u0309i vi\u0300 co\u0301 th\u00ea\u0309 trong tr\u01b0\u01a1\u0300ng h\u01a1\u0323p A, ng\u01b0\u01a1\u0300i na\u0300y la\u0300 c\u1ea5p tr\u00ean, nh\u01b0ng \u01a1\u0309 tr\u01b0\u01a1\u0300ng h\u1ee3p kha\u0301c ng\u01b0\u01a1\u0300i na\u0300y co\u0301 th\u00ea\u0309 la\u0323i la\u0300 c\u1ea5p d\u01b0\u1edbi. Chi\u0301nh vi\u0300 v\u00e2\u0323y, m\u00f4\u0303i ca\u0301n b\u00f4\u0323, c\u00f4ng ch\u01b0\u0301c trong qua\u0301 tri\u0300nh giao ti\u00ea\u0301p c\u00e2\u0300n pha\u0309i xa\u0301c \u0111i\u0323nh ro\u0303 v\u1ecb th\u1ebf v\u00e0 ch\u1ee9c tr\u00e1ch cu\u0309a mi\u0300nh trong t\u01b0\u0300ng b\u00f4\u0301i ca\u0309nh giao ti\u00ea\u0301p cu\u0323 th\u00ea\u0309.<\/p>\n

K\u1ef9 n\u0103ng Giao ti\u1ebfp, \u1ee9ng x\u1eed v\u1edbi c\u1ea5p tr\u00ean<\/p>\n

+ Y\u00eau c\u1ea7u chung khi giao ti\u1ebfp v\u1edbi c\u1ea5p tr\u00ean<\/p>\n

T\u00f4n tr\u1ecdng v\u1ecb th\u1ebf, t\u1ef1 h\u00e0o v\u00e0 b\u1ea3o v\u1ec7 uy t\u00edn c\u1ee7a c\u1ea5p tr\u00ean.<\/p>\n

Ch\u1ea5p h\u00e0nh m\u1ec7nh l\u1ec7nh v\u00e0 s\u1ef1 ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c c\u1ee7a c\u1ea5p tr\u00ean.<\/p>\n

C\u1ea7n m\u1ea1nh d\u1ea1n b\u00e0y t\u1ecf \u00fd ki\u1ebfn c\u00e1 nh\u00e2n ho\u1eb7c c\u00e1c ki\u1ebfn ngh\u1ecb, \u0111\u1ec1 xu\u1ea5t tr\u01b0\u1edbc khi l\u00e3nh \u0111\u1ea1o quy\u1ebft \u0111\u1ecbnh c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn b\u1ea3n th\u00e2n v\u00e0 \u0111\u01a1n v\u1ecb.<\/p>\n

Chia s\u1ebb v\u1edbi c\u1ea5p tr\u00ean khi c\u01a1 quan \u0111\u1ea1t th\u00e0nh t\u00edch t\u1ed1t; c\u1ea3m th\u00f4ng v\u00e0 n\u1ed7 l\u1ef1c ho\u00e0n th\u00e0nh t\u1ed1t c\u00e1c c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c giao \u0111\u1ec3 thi\u1ebft th\u1ef1c gi\u00fap c\u1ea5p tr\u00ean v\u00e0 c\u01a1 quan khi g\u1eb7p kh\u00f3 kh\u0103n.<\/p>\n

Ch\u1ee7 \u0111\u1ed9ng v\u00e0 th\u01b0\u1eddng xuy\u00ean b\u00e1o c\u00e1o t\u00ecnh h\u00ecnh, k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c v\u1edbi c\u1ea5p tr\u00ean; khi g\u1eb7p kh\u00f3 kh\u0103n, v\u01b0\u1edbng m\u1eafc c\u1ea7n b\u00e1o c\u00e1o \u0111\u1ec3 xin \u00fd ki\u1ebfn gi\u1ea3i quy\u1ebft c\u1ee7a c\u1ea5p tr\u00ean.<\/p>\n

Khi \u0111\u01b0\u1ee3c c\u1ea5p tr\u00ean khen ho\u1eb7c \u0111\u00e1nh gi\u00e1 t\u1ed1t, c\u1ea7n c\u1ea3m \u01a1n v\u00e0 c\u1ed1 g\u1eafng n\u1ed7 l\u1ef1c \u0111\u1ec3 \u0111\u1ea1t k\u1ebft qu\u1ea3 cao h\u01a1n; n\u1ebfu c\u00f4ng vi\u1ec7c do nhi\u1ec1u ng\u01b0\u1eddi c\u00f9ng ho\u00e0n th\u00e0nh t\u1ed1t, h\u00e3y chia s\u1ebb l\u1eddi khen c\u1ee7a c\u1ea5p tr\u00ean cho \u0111\u1ed3ng nghi\u1ec7p.<\/p>\n

Khi c\u00f3 sai s\u00f3t trong c\u00f4ng vi\u1ec7c, b\u1ecb c\u1ea5p tr\u00ean ph\u00ea b\u00ecnh, nh\u1eafc nh\u1edf, kh\u00f4ng n\u00ean v\u1ed9i v\u00e0ng \u0111\u1ea9y tr\u00e1ch nhi\u1ec7m cho ng\u01b0\u1eddi kh\u00e1c, h\u00e3y t\u00ecm c\u00e1ch nhanh ch\u00f3ng kh\u1eafc ph\u1ee5c h\u1eadu qu\u1ea3 v\u00e0 c\u1ed1 g\u1eafng kh\u00f4ng \u0111\u1ec3 t\u00e1i di\u1ec5n l\u1ea7n sau.<\/p>\n

H\u1ecdc h\u1ecfi ngh\u1ecb l\u1ef1c, s\u1ef1 quy\u1ebft \u0111o\u00e1n, k\u1ef9 n\u0103ng v\u00e0 phong c\u00e1ch l\u00e3nh \u0111\u1ea1o, t\u1ed5 ch\u1ee9c, \u0111i\u1ec1u h\u00e0nh b\u1ed9 ph\u1eadn, \u0111\u01a1n v\u1ecb c\u1ee7a c\u1ea5p tr\u00ean \u0111\u1ec3 nhanh ti\u1ebfn b\u1ed9; nh\u1eadn bi\u1ebft h\u1ea1n ch\u1ebf c\u1ee7a c\u1ea5p tr\u00ean \u0111\u1ec3 r\u00fat kinh nghi\u1ec7m cho b\u1ea3n th\u00e2n.<\/p>\n

\u1ee8ng x\u1eed \u0111\u00fang m\u1ef1c v\u1edbi c\u1ea5p tr\u00ean, ph\u00e2n bi\u1ec7t r\u1ea1ch r\u00f2i quan h\u1ec7 c\u00f4ng t\u01b0 trong khi l\u00e0m vi\u1ec7c.<\/p>\n

+ M\u00f4\u0323t s\u00f4\u0301 l\u00f4\u0303i th\u01b0\u01a1\u0300ng g\u0103\u0323p khi giao ti\u00ea\u0301p, \u1ee9ng x\u1eed v\u01a1\u0301i c\u00e2\u0301p tr\u00ean<\/p>\n

Coi c\u00e2\u0301p tr\u00ean la\u0300 ng\u01b0\u01a1\u0300i hoa\u0300n toa\u0300n n\u0103\u0301m v\u00e2\u0323n m\u00ea\u0323nh mi\u0300nh, la\u0300 chi\u00ea\u0301c thang \u0111\u00ea\u0309 mi\u0300nh l\u00ean \u0111\u00ea\u0301n \u0111i\u0309nh cao cu\u0309a s\u01b0\u0323 tha\u0300nh \u0111a\u0323t, r\u00f4\u0300i ni\u0323nh n\u1ecdt c\u00e2\u0301p tr\u00ean hay ng\u01b0\u01a1\u0323c la\u0323i chi\u0309 coi ho\u0323 la\u0300 ng\u01b0\u01a1\u0300i la\u0303nh \u0111a\u0323o thu\u00e2\u0300n tu\u0301y, ngoa\u0300i c\u00f4ng ta\u0301c ra kh\u00f4ng li\u00ean quan gi\u0300 \u0111\u00ea\u0301n mi\u0300nh, ki\u0301nh tro\u0323ng nh\u01b0ng xa la\u0323, ho\u0103\u0323c ca\u0309m th\u00e2\u0301y ho\u0323c v\u00e2\u0301n cu\u0309a ho\u0323 th\u1ea5p h\u01a1n m\u00ecnh r\u00f4\u0300i coi th\u01b0\u01a1\u0300ng, thi\u00ea\u0301u t\u00f4n tro\u0323ng ch\u01b0\u0301c quy\u00ea\u0300n cu\u0309a c\u00e2\u0301p tr\u00ean.<\/p>\n

Cho r\u0103\u0300ng mo\u0323i c\u00f4ng vi\u00ea\u0323c do c\u00e2\u0301p tr\u00ean quy\u00ea\u0301t \u0111i\u0323nh, n\u00ean e de\u0300, s\u01a1\u0323 s\u00ea\u0323t c\u00e2\u0301p tr\u00ean ho\u0103\u0323c su\u0300ng ba\u0301i c\u00e2\u0301p tr\u00ean qua\u0301 m\u01b0\u0301c.<\/p>\n

Khi b\u00e1o c\u00e1o c\u00f4ng vi\u1ec7c, n\u00f4\u0323i dung truy\u00ea\u0300n \u0111a\u0323t kh\u00f4ng ro\u0303 ra\u0300ng, th\u00f4ng tin thi\u00ea\u0301u chi\u0301nh xa\u0301c l\u00e0m cho c\u00e2\u0301p tr\u00ean m\u00e2\u0301t lo\u0300ng tin v\u01a1\u0301i c\u00e2\u0301p d\u01b0\u01a1\u0301i.<\/p>\n

Ba\u0301o ca\u0301o v\u01b0\u01a1\u0323t c\u00e2\u0301p ho\u0103\u0323c ba\u0301o ca\u0301o c\u00e2\u0301p tr\u00ean nh\u01b0\u0303ng vi\u00ea\u0323c vu\u0323n v\u0103\u0323t kh\u00f4ng c\u00e2\u0300n thi\u00ea\u0301t.<\/p>\n

Th\u01b0\u01a1\u0300ng xuy\u00ean ba\u0301o ca\u0301o kho\u0301 kh\u0103n, no\u0301i x\u00e2\u0301u ng\u01b0\u1eddi kh\u00e1c v\u01a1\u0301i c\u00e2\u0301p tr\u00ean.<\/p>\n

Giao ti\u00ea\u0301p ki\u00ea\u0309u \u201cxu\u00ea\u0300 xo\u0300a\u201d trong nha\u0300 ngoa\u0300i ngo\u0303, kh\u00f4ng tu\u00e2n thu\u0309 nguy\u00ean t\u0103\u0301c giao ti\u00ea\u0301p cu\u0309a c\u01a1 quan, \u0111\u01a1n vi\u0323.<\/p>\n

+ M\u1ed9t s\u1ed1 k\u1ef9 n\u0103ng c\u1ee5 th\u1ec3 khi giao ti\u1ebfp v\u1edbi c\u1ea5p tr\u00ean<\/p>\n

Ky\u0303 n\u0103ng thi\u0309nh thi\u0323\/ xin y\u0301 ki\u00ea\u0301n<\/h3>\n

C\u1ea5p d\u01b0\u1edbi c\u1ea7n l\u01b0\u0323a cho\u0323n th\u01a1\u0300i \u0111i\u00ea\u0309m thi\u0301ch h\u01a1\u0323p va\u0300 co\u0301 ph\u01b0\u01a1ng pha\u0301p \u0111\u00ea\u0309 thi\u0309nh thi\u0323\/ xin y\u0301 ki\u00ea\u0301n. N\u00ea\u0301u cho\u0323n th\u01a1\u0300i \u0111i\u00ea\u0309m c\u00e2\u0301p tr\u00ean \u0111ang qua\u0301 b\u00e2\u0323n ho\u0103\u0323c t\u00e2m ly\u0301 kh\u00f4ng vui, vi\u00ea\u0323c thi\u0309nh thi\u0323 kho\u0301 tha\u0300nh c\u00f4ng. Vi\u0300 v\u00e2\u0323y, tr\u01b0\u01a1\u0301c khi xin y\u0301 ki\u00ea\u0301n c\u00e2\u0300n ti\u0300m hi\u00ea\u0309u th\u00f4ng tin v\u00ea\u0300 c\u00e2\u0301p tr\u00ean cu\u0303ng nh\u01b0 ti\u0300nh hi\u0300nh trong \u0111\u01a1n vi\u0323.<\/p>\n

Chu\u00e2\u0309n bi\u0323 chu \u0111a\u0301o, chi\u0301nh xa\u0301c n\u00f4\u0323i dung c\u00e2\u0300n xin y\u0301 ki\u00ea\u0301n. Ch\u0103\u0309ng ha\u0323n, n\u00ea\u0301u c\u00e2\u0301p d\u01b0\u01a1\u0301i \u0111\u01b0a ra \u0111\u1ec1 xu\u1ea5t m\u01a1\u0301i thi\u0300 pha\u0309i co\u0301 th\u01b0\u0323c t\u00ea\u0301 \u0111\u00ea\u0309 ch\u01b0\u0301ng minh m\u00f4\u0323t ca\u0301ch \u0111\u00e2\u0300y \u0111u\u0309 nh\u00e2\u0301t, la\u0300m cho \u0111\u1ec1 xu\u1ea5t \u0111\u01b0a ra \u0111\u01b0\u01a1\u0323c c\u00e2\u0301p tr\u00ean ch\u00e2\u0301p nh\u00e2\u0323n, t\u01b0\u0301c la\u0300 pha\u0309i tra\u0309 l\u01a1\u0300i \u0111\u01b0\u01a1\u0323c c\u00e2u ho\u0309i cu\u0309a c\u00e2\u0301p tr\u00ean \u201canh\/ chi\u0323 se\u0303 th\u01b0\u0323c hi\u00ea\u0323n vi\u1ec7c n\u00e0y nh\u01b0 th\u00ea\u0301 na\u0300o?\u201d, t\u01b0\u0301c la\u0300 pha\u0309i chu\u00e2\u0309n bi\u0323 m\u00f4\u0323t s\u00f4\u0301 ph\u01b0\u01a1ng a\u0301n \u0111\u00ea\u0309 c\u00e2\u0301p tr\u00ean l\u01b0\u0323a cho\u0323n.<\/p>\n

N\u00ea\u0301u trong c\u01a1 quan co\u0301 hai vi\u0323 la\u0303nh \u0111a\u0323o thi\u0300 pha\u0309i xa\u0301c \u0111i\u0323nh ai la\u0300 ng\u01b0\u01a1\u0300i la\u0303nh \u0111a\u0323o tr\u01b0\u0323c ti\u00ea\u0301p mi\u0300nh, r\u00f4\u0300i ba\u0301o ca\u0301o xin y\u0301 ki\u00ea\u0301n ng\u01b0\u01a1\u0300i \u0111o\u0301.<\/p>\n

Ky\u0303 n\u0103ng \u1ee7ng h\u1ed9 va\u0300 go\u0301p y\u0301 v\u01a1\u0301i c\u00e2\u0301p tr\u00ean<\/p>\n

Go\u0301p y\u0301 m\u00f4\u0323t ca\u0301ch ch\u00e2n tha\u0300nh nh\u01b0ng cu\u0303ng pha\u0309i khe\u0301o le\u0301o, cho\u0323n \u0111u\u0301ng th\u01a1\u0300i c\u01a1 va\u0300 co\u0301 ca\u0301ch th\u01b0\u0301c, ph\u01b0\u01a1ng pha\u0301p phu\u0300 h\u01a1\u0323p.<\/p>\n

Ch\u0103\u0309ng ha\u0323n, c\u1ea5p d\u01b0\u1edbi kh\u00f4ng n\u00ean t\u01b0\u0300 ch\u00f4\u0301i y\u0301 ki\u00ea\u0301n cu\u0309a c\u00e2\u0301p tr\u00ean \u0111\u01b0a ra n\u00ea\u0301u nh\u01b0 ch\u01b0a hi\u00ea\u0309u h\u00ea\u0301t ho\u0103\u0323c ch\u01b0a suy nghi\u0303 ky\u0303. N\u00ea\u0301u kh\u00f4ng \u0111\u00f4\u0300ng y\u0301 thi\u0300 co\u0301 th\u00ea\u0309 du\u0300ng hi\u0300nh th\u01b0\u0301c ho\u0309i la\u0323i \u0111\u00ea\u0309 to\u0309 y\u0301 ch\u01b0a \u0111\u00f4\u0300ng y\u0301 ho\u0103\u0323c du\u0300ng nh\u01b0\u0303ng ta\u0300i li\u00ea\u0323u ma\u0300 c\u00e2\u0301p tr\u00ean ch\u01b0a co\u0301 \u0111\u00ea\u0309 ch\u01b0\u0301ng minh v\u00e2\u0301n \u0111\u00ea\u0300 na\u0300o t\u00f4\u0301t nh\u00e2\u0301t; kh\u00f4ng n\u00ean s\u01a1\u0323 s\u00ea\u0323t, e de\u0300 khi ba\u0301o ca\u0301o tin kh\u00f4ng t\u1ed1t v\u1ec1 c\u00f4ng vi\u1ec7c v\u01a1\u0301i c\u00e2\u0301p tr\u00ean \u0111\u1ec3 h\u1eadu qu\u1ea3 x\u1ea3y ra kh\u00f3 gi\u1ea3i quy\u1ebft. Nh\u01b0\u0303ng ng\u01b0\u01a1\u0300i bi\u00ea\u0301t ca\u0301ch chi\u0309 ra sai l\u00e2\u0300m cu\u0309a c\u00e2\u0301p tr\u00ean thi\u0300 ch\u01b0\u0301ng to\u0309 ng\u01b0\u01a1\u0300i \u0111o\u0301 th\u00ea\u0309 hi\u00ea\u0323n \u0111\u01b0\u01a1\u0323c ba\u0309n li\u0303nh cu\u0309a mi\u0300nh.<\/p>\n

Khi c\u00e2\u0301p tr\u00ean co\u0301 y\u0301 ki\u00ea\u0301n hay vi\u00ea\u0323c la\u0300m t\u00f4\u0301t, trong \u0111i\u00ea\u0300u ki\u00ea\u0323n thi\u0301ch h\u01a1\u0323p c\u1ea5p d\u01b0\u1edbi cu\u0303ng n\u00ean ta\u0301n d\u01b0\u01a1ng c\u00e2\u0301p tr\u00ean, n\u00ean h\u01b0\u01a1\u0309ng \u01b0\u0301ng va\u0300 c\u00f4\u0309 vu\u0303.<\/p>\n

C\u1ea5p d\u01b0\u1edbi c\u00e2\u0300n hi\u00ea\u0309u\/bi\u00ea\u0301t ro\u0303 ca\u0301 ti\u0301nh cu\u0309a c\u00e2\u0301p tr\u00ean thu\u00f4\u0323c loa\u0323i gi\u0300 \u0111\u00ea\u0309 khen ng\u01a1\u0323i hay go\u0301p y\u0301 cho co\u0301 hi\u00ea\u0323u qua\u0309.<\/p>\n

C\u1ea7n ph\u1ea3n h\u1ed3i th\u01b0\u1eddng xuy\u00ean v\u1edbi l\u00e3nh \u0111\u1ea1o v\u1ec1 vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch th\u1ef1c hi\u1ec7n nghi\u00eam ch\u1ebf \u0111\u1ed9 b\u00e1o c\u00e1o th\u1ec9nh th\u1ecb theo y\u00eau c\u1ea7u c\u1ee7a th\u1ee7 tr\u01b0\u1edfng.<\/p>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp, \u1ee9ng x\u1eed v\u1edbi c\u1ea5p d\u01b0\u1edbi<\/h3>\n

+ Y\u00eau c\u00e2\u0300u chung khi giao ti\u00ea\u0301p v\u01a1\u0301i c\u00e2\u0301p d\u01b0\u01a1\u0301i<\/p>\n

C\u1ea5p tr\u00ean c\u1ea7n g\u01b0\u01a1ng m\u1eabu trong vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c chu\u1ea9n m\u1ef1c v\u1ec1 v\u0103n h\u00f3a c\u00f4ng s\u1edf n\u00f3i chung, v\u0103n h\u00f3a giao ti\u1ebfp, \u1ee9ng x\u1eed n\u00f3i ri\u00eang, t\u1ea1o d\u1ef1ng h\u00ecnh \u1ea3nh t\u1ed1t \u0111\u1eb9p \u0111\u1ec3 c\u1ea5p d\u01b0\u1edbi tin t\u01b0\u1edfng, t\u1ef1 h\u00e0o, t\u00f4n tr\u1ecdng. Khi \u0111\u01a1n v\u1ecb c\u00f3 th\u00e0nh t\u00edch t\u1ed1t, c\u1ea5p tr\u00ean c\u1ea7n chia s\u1ebb v\u00e0 c\u1ea3m \u01a1n s\u1ef1 n\u1ed7 l\u1ef1c v\u00e0 nh\u1eefng \u0111\u00f3ng g\u00f3p c\u1ee7a t\u1eadp th\u1ec3 ng\u01b0\u1eddi lao \u0111\u1ed9ng.<\/p>\n

Trong qu\u00e1 tr\u00ecnh \u0111i\u1ec1u h\u00e0nh c\u00f4ng vi\u1ec7c, n\u1ebfu c\u00f3 sai s\u00f3t ho\u1eb7c nh\u00e2n vi\u00ean d\u01b0\u1edbi quy\u1ec1n sai s\u00f3t, c\u1ea5p tr\u00ean c\u1ea7n nghi\u00eam t\u00fac nh\u1eadn tr\u00e1ch nhi\u1ec7m, \u0111\u1ed3ng th\u1eddi nghi\u00ean c\u1ee9u, t\u00ecm c\u00e1ch kh\u1eafc ph\u1ee5c h\u1eadu qu\u1ea3 v\u00e0 ng\u0103n ng\u1eeba t\u00e1i di\u1ec5n.<\/p>\n

T\u00f4n tr\u1ecdng v\u00e0 l\u1eafng nghe \u00fd ki\u1ebfn c\u1ee7a c\u1ea5p d\u01b0\u1edbi khi h\u1ecd b\u00e1o c\u00e1o c\u00f4ng vi\u1ec7c ho\u1eb7c \u0111\u1ec1 xu\u1ea5t, tham m\u01b0u, \u0111\u00f3ng g\u00f3p nh\u1eefng \u00fd t\u01b0\u1edfng t\u1ed1t cho s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a b\u1ed9 ph\u1eadn, \u0111\u01a1n v\u1ecb, c\u01a1 quan.Tin t\u01b0\u1edfng v\u00e0 bi\u1ebft c\u00e1ch ph\u00e1t huy nh\u1eefng \u0111i\u1ec3m m\u1ea1nh c\u1ee7a c\u1ea5p d\u01b0\u1edbi (d\u00f9ng ng\u01b0\u1eddi nh\u01b0 d\u00f9ng m\u1ed9c); ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c ph\u1ea3i d\u1ef1a tr\u00ean nguy\u00ean t\u1eafc: \u0110\u00fang ch\u1ee9c tr\u00e1ch, \u0111\u00fang chuy\u00ean m\u00f4n, ph\u00f9 h\u1ee3p v\u1edbi n\u0103ng l\u1ef1c v\u00e0 s\u1edf tr\u01b0\u1eddng c\u1ee7a t\u1eebng ng\u01b0\u1eddi.<\/p>\n

Ph\u00e2n bi\u1ec7t gi\u1eefa \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c v\u00e0 \u0111\u00e1nh gi\u00e1 b\u1ea3n ch\u1ea5t con ng\u01b0\u1eddi; khen, ch\u00ea, \u0111\u1ed9ng vi\u00ean k\u1ecbp th\u1eddi v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng; h\u1ea1n ch\u1ebf ph\u00ea b\u00ecnh sai s\u00f3t c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean \u1edf ch\u1ed7 \u0111\u00f4ng ng\u01b0\u1eddi.<\/p>\n

Quan t\u00e2m v\u00e0 t\u1ea1o c\u01a1 h\u1ed9i cho c\u1ea5p d\u01b0\u1edbi \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n; khuy\u1ebfn kh\u00edch nh\u1eefng nh\u00e2n vi\u00ean lu\u00f4n n\u1ed7 l\u1ef1c, c\u1ed1 g\u1eafng v\u00e0 c\u00f3\u00fd th\u1ee9c v\u01b0\u01a1n l\u00ean trong c\u00f4ng vi\u1ec7c; Chia s\u1ebb, th\u1ea5u hi\u1ec3u kh\u00f3 kh\u0103n v\u00e0 nh\u1eefng c\u1ed1 g\u1eafng c\u1ee7a c\u1ea5p d\u01b0\u1edbi; c\u00f9ng t\u1eadp th\u1ec3 t\u00ecm c\u00e1ch gi\u00fap \u0111\u1ee1 nh\u00e2n vi\u00ean khi h\u1ecd g\u1eb7p kh\u00f3 kh\u0103n.<\/p>\n

Ti\u0300m hi\u00ea\u0309u c\u00e2\u0301p d\u01b0\u01a1\u0301i v\u00ea\u0300 mo\u0323i m\u0103\u0323t nh\u01b0: ph\u00e2\u0309m ch\u00e2\u0301t, n\u0103ng l\u01b0\u0323c, ti\u0300nh ca\u0309m, ti\u0301nh ca\u0301ch \u0111\u00ea\u0309 giao vi\u00ea\u0323c cho phu\u0300 h\u01a1\u0323p v\u01a1\u0301i kha\u0309 n\u0103ng cu\u0309a c\u00e2\u0301p d\u01b0\u01a1\u0301i.<\/p>\n

Khi giao ti\u00ea\u0301p, trao \u0111\u00f4\u0309i th\u00f4ng tin v\u01a1\u0301i c\u00e2\u0301p d\u01b0\u01a1\u0301i, c\u00e2\u0301p tr\u00ean n\u00ean v\u00e0 pha\u0309i gia\u0309i thi\u0301ch chi ti\u00ea\u0301t v\u00ea\u0300 ca\u0301c v\u00e2\u0301n \u0111\u00ea\u0300, \u0111\u00f4i khi d\u01b0\u0300ng la\u0323i ho\u0309i nh\u00e2n vi\u00ean c\u00e2\u0301p d\u01b0\u01a1\u0301i xem ho\u0323 suy nghi\u0303 gi\u0300 ho\u0103\u0323c pha\u0309n h\u00f4\u0300i nh\u01b0 th\u00ea\u0301 na\u0300o v\u00ea\u0300 v\u00e2\u0301n \u0111\u00ea\u0300 \u0111o\u0301.<\/p>\n

Nhi\u0300n nh\u00e2\u0323n c\u00e2\u0301p d\u01b0\u01a1\u0301i m\u00f4\u0323t ca\u0301ch kha\u0301ch quan, trung th\u01b0\u0323c, cu\u0323 th\u00ea\u0309 nh\u01b0ng toa\u0300n di\u00ea\u0323n, pha\u0309i h\u00ea\u0301t s\u01b0\u0301c c\u00f4ng b\u0103\u0300ng, kh\u00f4ng nhi\u0300n nh\u00e2\u0323n c\u00e2\u0301p d\u01b0\u01a1\u0301i m\u00f4\u0323t ca\u0301ch h\u01a1\u0300i h\u01a1\u0323t va\u0300 chu\u0309 quan d\u00e2\u0303n \u0111\u00ea\u0301n co\u0301 nh\u01b0\u0303ng ca\u0301ch no\u0301i n\u0103ng thi\u00ea\u0301u t\u00f4n tro\u0323ng.<\/p>\n

Minh ba\u0323ch, ro\u0303 ra\u0300ng va\u0300 c\u00f4ng b\u0103\u0300ng. \u0110\u1ed1i x\u1eed c\u00f4ng b\u1eb1ng v\u1edbi c\u1ea5p d\u01b0\u1edbi, tr\u00e1nh \u0111\u1ecbnh ki\u1ebfn, thi\u00ean v\u1ecb. Kh\u00f4ng \u0111\u01b0\u01a1\u0323c e\u0301p c\u00e2\u0301p d\u01b0\u01a1\u0301i la\u0300m theo y\u0301 thi\u0301ch, ti\u0300nh ca\u0309m cu\u0309a mi\u0300nh, kh\u00f4ng n\u00ean bu\u00f4\u0323c nh\u00e2n vi\u00ean na\u0300y la\u0300m m\u00f4\u0323t vi\u00ea\u0323c r\u00e2\u0301t kho\u0301 co\u0300n nh\u00e2n vi\u00ean kia la\u0323i la\u0300m m\u00f4\u0323t vi\u00ea\u0323c r\u00e2\u0301t d\u00ea\u0303, m\u0103\u0323c du\u0300 ho\u0323 co\u0301 cu\u0300ng kha\u0309 n\u0103ng nh\u01b0 nhau, ma\u0300 pha\u0309i \u0111\u01b0a ra hai vi\u00ea\u0323c, \u0111\u00f4\u0323ng vi\u00ean ho\u0323 t\u01b0\u0323 l\u01b0\u0323a cho\u0323n, to\u0309 tha\u0301i \u0111\u00f4\u0323 quan t\u00e2m, \u01b0u \u0111a\u0303i h\u01a1n \u0111\u00f4\u0301i v\u01a1\u0301i ng\u01b0\u01a1\u0300i la\u0300m vi\u00ea\u0323c kho\u0301. \u0110\u0103\u0323c bi\u00ea\u0323t, khi giao vi\u00ea\u0323c kh\u00f4ng \u0111\u01b0\u01a1\u0323c xu\u00e2\u0301t pha\u0301t t\u01b0\u0300 y\u0301 \u0111\u00f4\u0300 kh\u00f4ng trong sa\u0301ng \u201cgiao cho vi\u00ea\u0323c kho\u0301, v\u01b0\u01a1\u0323t qua\u0301 kha\u0309 n\u0103ng, r\u00f4\u0300i n\u00ea\u0301u kh\u00f4ng la\u0300m \u0111\u01b0\u01a1\u0323c thi\u0300 ph\u00ea bi\u0300nh\u201d\u2026nh\u01b0 v\u00e2\u0323y se\u0303 g\u00e2y m\u00e2u thu\u00e2\u0303n n\u00f4\u0323i b\u00f4\u0323.<\/p>\n

Ha\u0300nh vi, c\u01b0\u0309 chi\u0309, tha\u0301i \u0111\u00f4\u0323 khi giao ti\u00ea\u0301p v\u01a1\u0301i c\u00e2\u0301p d\u01b0\u01a1\u0301i pha\u0309i t\u00f4n tro\u0323ng, kh\u00f4ng du\u0300ng l\u01a1\u0300i le\u0303 thi\u00ea\u0301u li\u0323ch s\u01b0\u0323.<\/p>\n

Giao ti\u1ebfp lu\u00f4n ph\u1ea3i c\u00f3 hai chi\u1ec1u. C\u00e1c c\u1ea5p qu\u1ea3n l\u00fd c\u0169ng c\u1ea7n ph\u1ea3i hi\u1ec3u xem nh\u00e2n vi\u00ean ph\u1ea3n h\u1ed3i nh\u1eefng g\u00ec. T\u00f9y theo t\u1eebng lo\u1ea1i th\u00f4ng tin, c\u00f3 th\u1ec3 trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp ho\u1eb7c th\u0103m d\u00f2; K\u1ebft qu\u1ea3 sau \u0111\u00f3 c\u1ea7n \u0111\u01b0\u1ee3c trao \u0111\u1ed5i m\u1ed9t c\u00e1ch th\u1eb3ng th\u1eafn v\u00e0 c\u1edfi m\u1edf.<\/p>\n

V\u1edbi m\u1ed7i v\u1ea5n \u0111\u1ec1, c\u1ea7n c\u00f3 c\u00e1ch trao \u0111\u1ed5i v\u1edbi nh\u00e2n vi\u00ean cho ph\u00f9 h\u1ee3p, c\u00f3 th\u1ec3 trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp ho\u1eb7c qua v\u0103n b\u1ea3n.<\/p>\n

Quan tr\u1ecdng h\u01a1n c\u1ea3, d\u00f9 c\u00e2\u0301p tr\u00ean c\u00f3 ch\u1ecdn c\u00e1ch n\u00e0o \u0111\u1ec3 giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean th\u00ec c\u0169ng lu\u00f4n bi\u1ebft gi\u1eef kho\u1ea3ng c\u00e1ch, kh\u00f4ng \u0111\u1ec3 nh\u00e2n vi\u00ean \u201cl\u1ea5n s\u00e2n\u201d, coi th\u01b0\u1eddng, nh\u01b0ng c\u0169ng \u0111\u1eebng qu\u00e1 xa c\u00e1ch. M\u1ed9t ng\u01b0\u1eddi c\u1ea5p tr\u00ean ho\u00e0n h\u1ea3o l\u00e0 ng\u01b0\u1eddi lu\u00f4n \u0111\u01b0\u1ee3c nh\u00e2n vi\u00ean tin t\u01b0\u1edfng, t\u00f4n tr\u1ecdng, l\u00e0 n\u01a1i nh\u00e2n vi\u00ean t\u00ecm \u0111\u1ebfn khi c\u00f3 kh\u00fac m\u1eafc trong c\u00f4ng vi\u1ec7c c\u0169ng nh\u01b0 khi h\u1ecd c\u1ea7n chia s\u1ebb trong cu\u1ed9c s\u1ed1ng.<\/p>\n

+ M\u00f4\u0323t s\u00f4\u0301 l\u00f4\u0303i th\u01b0\u01a1\u0300ng g\u0103\u0323p khi giao ti\u00ea\u0301p, \u1ee9ng x\u1eed v\u01a1\u0301i c\u00e2\u0301p d\u01b0\u01a1\u0301i<\/p>\n

Kh\u00f4ng t\u00f4n tro\u0323ng c\u00e2\u0301p d\u01b0\u01a1\u0301i, chi\u0309 m\u00f4\u0323t mi\u0300nh thu\u0309 tr\u01b0\u01a1\u0309ng no\u0301i r\u00f4\u0300i b\u0103\u0301t mo\u0323i ng\u01b0\u01a1\u0300i trong \u0111\u01a1n vi\u0323 tu\u00e2n theo.<\/p>\n

Nhi\u0300n nh\u00e2\u0323n c\u00e2\u0301p d\u01b0\u01a1\u0301i m\u00f4\u0323t ca\u0301ch h\u01a1\u0300i h\u01a1\u0323t, chu\u0309 quan. Vi\u0300 v\u00e2\u0323y, s\u01b0\u0309 du\u0323ng ng\u00f4n t\u01b0\u0300 kh\u00f4ng phu\u0300 h\u01a1\u0323p, thi\u00ea\u0301u li\u0323ch s\u01b0\u0323.<\/p>\n

Kh\u00f4ng quan t\u00e2m, l\u1eafng nghe \u0111\u1ec3 chia s\u1ebb v\u1edbi nh\u1eefng kh\u00f3 kh\u0103n c\u1ee7a c\u1ea5p d\u01b0\u1edbi.<\/p>\n

+ M\u1ed9t s\u1ed1 k\u1ef9 n\u0103ng c\u1ee5 th\u1ec3 trong giao ti\u1ebfp, \u1ee9ng x\u1eed v\u1edbi c\u1ea5p d\u01b0\u1edbi:<\/p>\n

Ky\u0303 n\u0103ng truy\u00ea\u0300n \u0111a\u0323t m\u00ea\u0323nh l\u00ea\u0323nh<\/h3>\n

Chi\u0309 thi\u0323 ng\u0103\u0301n go\u0323n, \u0111\u01a1n gia\u0309n, d\u00ea\u0303 hi\u00ea\u0309u: co\u0301 nhi\u00ea\u0300u vi\u00ea\u0323c \u0111\u01a1n gia\u0309n nh\u01b0ng c\u00e2\u0301p tr\u00ean v\u00e2\u0303n go\u0323i nh\u00e2n vi\u00ean cu\u0309a mi\u0300nh \u0111\u00ea\u0301n pho\u0300ng la\u0300m vi\u00ea\u0323c \u0111\u00ea\u0309 ra chi\u0309 thi\u0323 m\u00f4\u0323t ca\u0301ch \u0111ao to, bu\u0301a l\u01a1\u0301n, da\u0300i do\u0300ng, lo\u0300ng vo\u0300ng kho\u0301 hi\u00ea\u0309u, nh\u01b0 v\u00e2\u0323y chi\u0309 la\u0300m m\u00e2\u0301t th\u01a1\u0300i gian cu\u0309a c\u00e2\u0301p d\u01b0\u01a1\u0301i, hi\u00ea\u0323u qua\u0309 ke\u0301m. Tr\u00ean th\u01b0\u0323c t\u00ea\u0301, \u0111\u00f4i khi c\u00e2\u0301p tr\u00ean c\u00e2\u0300n tr\u01b0\u0323c ti\u00ea\u0301p \u0111\u00ea\u0301n pho\u0300ng la\u0300m vi\u00ea\u0323c cu\u0309a c\u00e2\u0301p d\u01b0\u01a1\u0301i \u0111\u00ea\u0309 ra chi\u0309 thi\u0323, \u0111i\u00ea\u0300u na\u0300y se\u0303 la\u0300m cho c\u00e2\u0301p d\u01b0\u01a1\u0301i ca\u0309m th\u00e2\u0301y ti\u0301nh c\u00e2\u0301p thi\u00ea\u0301t, quan tro\u0323ng cu\u0309a c\u00f4ng vi\u00ea\u0323c v\u00e0 c\u1ed1 g\u1eafng hoa\u0300n tha\u0300nh t\u00f4\u0301t.<\/p>\n

M\u00ea\u0323nh l\u00ea\u0323nh truy\u00ea\u0300n \u0111a\u0323t pha\u0309i co\u0301 gia\u0301 tri\u0323, ngh\u0129a l\u00e0 n\u1ebfu khi truy\u00ea\u0300n \u0111a\u0323t m\u00ea\u0323nh l\u00ea\u0323nh m\u00e0 m\u1ecdi ng\u01b0\u1eddi kh\u00f4ng nghe, ng\u1eaft l\u1eddi ph\u1ea3n \u1ee9ng ch\u1ed1ng l\u1ea1i, ch\u1ec9 tr\u00edch ho\u1eb7c kh\u00f4ng quan t\u00e2m \u0111\u1ebfn nh\u1eefng \u0111i\u1ec1u n\u00f3i ra c\u00f3 ngh\u0129a l\u00e0 m\u00ea\u0323nh l\u00ea\u0323nh kh\u00f4ng c\u00f3 gi\u00e1 tr\u1ecb. Do v\u1eady, khi truy\u00ea\u0300n \u0111a\u0323t m\u00ea\u0323nh l\u00ea\u0323nh, c\u1ea5p tr\u00ean c\u1ea7n y\u00eau c\u1ea7u c\u1ea5p d\u01b0\u1edbi t\u1eadp trung, ch\u00fa\u00fd, n\u1ebfu c\u1ea5p d\u01b0\u1edbi kh\u00f4ng ho\u1eb7c ch\u01b0a \u0111\u1ed3ng \u00fd s\u1ebd trao \u0111\u1ed5i l\u1ea1i sau.<\/p>\n

Ch\u1ec9 thi\u0323 cho c\u00e2\u0301p d\u01b0\u01a1\u0301i pha\u0309i no\u0301i ro\u0303 mu\u0323c \u0111i\u0301ch, n\u1ed9i dung v\u00e0 co\u0301 bi\u00ea\u0323n pha\u0301p cu\u0323 th\u00ea\u0309 \u0111\u00ea\u0309 th\u01b0\u0323c hi\u00ea\u0323n.<\/p>\n

L\u0103\u0301ng nghe. Giao ti\u1ebfp kh\u00f4ng ch\u1ec9 nh\u1eb1m g\u1eedi th\u00f4ng b\u00e1o hay m\u1ed9t th\u00f4ng tin n\u00e0o \u0111\u00f3 cho m\u1ecdi ng\u01b0\u1eddi, m\u00e0 c\u00f2n ph\u1ea3i l\u1eafng nghe v\u00e0 \u0111\u00e1p \u1ee9ng l\u1ea1i m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 \u0111\u1ed1i v\u1edbi th\u00e1i \u0111\u1ed9 c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. Bi\u1ebft l\u1eafng nghe th\u1ef1c ra kh\u00f4ng d\u1ec5 d\u00e0ng, \u0111\u00f2i h\u1ecfi ph\u1ea3i ph\u00e1t tri\u1ec3n kh\u1ea3 n\u0103ng nghe v\u00e0 hi\u1ec3u n\u1ed9i dung c\u1ee7a ng\u01b0\u1eddi kh\u00e1c \u0111\u01b0a ra, \u0111\u1ed3ng th\u01a1\u0300i ph\u00e1t tri\u1ec3n t\u1ed1t m\u1ed1i quan h\u1ec7 v\u1edbi m\u1ecdi ng\u01b0\u1eddi.<\/p>\n

Ky\u0303 n\u0103ng khen ng\u01a1\u0323i va\u0300 ph\u00ea bi\u0300nh c\u00e2\u0301p d\u01b0\u01a1\u0301i<\/p>\n

Khi nh\u0103\u0301c nh\u01a1\u0309, ph\u00ea bi\u0300nh c\u00e2\u0301p d\u01b0\u01a1\u0301i, c\u00e2\u0301p tr\u00ean pha\u0309i ph\u00e2n ti\u0301ch s\u01b0\u0323 vi\u00ea\u0323c ro\u0303 ra\u0300ng, ti\u0300m ra th\u01b0\u0323c ch\u00e2\u0301t cu\u0309a v\u00e2\u0301n \u0111\u00ea\u0300. Nh\u01b0 v\u00e2\u0323y, co\u0301 th\u00ea\u0309 c\u00e2\u0301p tr\u00ean no\u0301i nghi\u00eam kh\u0103\u0301c, qua\u0301 l\u01a1\u0300i m\u00f4\u0323t chu\u0301t, c\u00e2\u0301p d\u01b0\u01a1\u0301i v\u00e2\u0303n hi\u00ea\u0309u va\u0300 th\u00f4ng ca\u0309m va\u0300 cho r\u0103\u0300ng \u0111o\u0301 la\u0300 tra\u0301ch nhi\u00ea\u0323m cu\u0309a c\u00e2\u0301p tr\u00ean va\u0300 s\u0103\u0303n sa\u0300ng ti\u00ea\u0301p thu y\u0301 ki\u00ea\u0301n ph\u00ea bi\u0300nh.<\/p>\n

Khen th\u01b0\u1edfng v\u00e0 ghi nh\u1eadn ch\u1ea5t l\u01b0\u1ee3ng, hi\u00ea\u0323u qua\u0309 c\u00f4ng vi\u1ec7c cu\u0309a nh\u00e2n vi\u00ean. \u0110\u00e2y l\u00e0 c\u00e1ch th\u1ee9c quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ed9ng vi\u00ean c\u1ea5p d\u01b0\u1edbi, n\u00e2ng cao h\u01a1n n\u1eefa ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c. La\u0303nh \u0111a\u0323o c\u1ea7n d\u00e0nh nh\u1eefng l\u1eddi \u0111\u1ed9ng vi\u00ean, kh\u00edch l\u1ec7 v\u1edbi c\u1ea5p d\u01b0\u1edbi c\u1ee7a m\u00ecnh v\u00e0 c\u00f4ng nh\u1eadn c\u00e1c h\u00e0nh \u0111\u1ed9ng, n\u1ed7 l\u1ef1c v\u00e0 k\u1ebft qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd. Khi s\u1ef1 g\u1eafng s\u1ee9c c\u1ee7a c\u1ea5p d\u01b0\u1edbi \u0111\u01b0\u1ee3c \u0111\u1ec1n \u0111\u00e1p \u0111\u00fang m\u1ee9c, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i, hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c s\u1ebd cao h\u01a1n. \u0110i\u00ea\u0300u \u0111\u00f3, la\u0303nh \u0111a\u0323o \u0111\u00e3 th\u1ec3 hi\u1ec7n \u0111\u1ec3 nh\u00e2n vi\u00ean th\u1ea5y \u0111\u01b0\u1ee3c s\u1ef1 n\u1ed7 l\u1ef1c c\u1ed1ng hi\u1ebfn b\u1ea5y l\u00e2u c\u1ee7a mi\u0300nh \u0111\u00e3 \u0111\u01b0\u1ee3c ghi nh\u1eadn.<\/p>\n

H\u01b0\u01a1\u0301ng va\u0300o v\u00e2\u0301n \u0111\u00ea\u0300, kh\u00f4ng h\u01b0\u01a1\u0301ng va\u0300o ca\u0301 nh\u00e2n. \u0110i\u00ea\u0300u na\u0300y co\u0301 nghi\u0303a la\u0300 chu\u0301ng ta h\u01b0\u01a1\u0301ng va\u0300o v\u00e2\u0301n \u0111\u00ea\u0300 va\u0300 ca\u0301c gia\u0309i pha\u0301p ch\u01b0\u0301 kh\u00f4ng h\u01b0\u01a1\u0301ng va\u0300o ca\u0301 ti\u0301nh\/ \u0111\u0103\u0323c \u0111i\u00ea\u0309m cu\u0309a ca\u0301 nh\u00e2n. Vi\u0301 du\u0323, n\u00ean no\u0301i la\u0300: \u201cChu\u0301ng ta gia\u0309i quy\u00ea\u0301t v\u00e2\u0301n \u0111\u00ea\u0300 na\u0300y th\u00ea\u0301 na\u0300o\u201d, va\u0300 kh\u00f4ng n\u00ean no\u0301i la\u0300: \u201cVi\u0300 anh n\u00ean m\u01a1\u0301i ra n\u00f4ng n\u00f4\u0303i na\u0300y\u201d.<\/p>\n

Ch\u00e2n th\u00e0nh l\u1eafng nghe \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p c\u1ee7a nh\u00e2n vi\u00ean, kh\u00f4ng n\u00ean m\u1ea5t ki\u00ean nh\u1eabn khi nghe hay t\u1ecf th\u00e1i \u0111\u1ed9 n\u00f3ng l\u00f2ng. M\u1ed7i ng\u01b0\u1eddi c\u00f3 m\u1ed9t n\u1ec1n t\u1ea3ng h\u1ecdc v\u1ea5n v\u00e0 v\u0103n h\u00f3a kh\u00e1c nhau, do \u0111\u00f3, n\u1ebfu kh\u00f4ng th\u1eadt s\u1ef1 l\u1eafng nghe v\u00e0 th\u1ea5u hi\u1ec3u, c\u00f3 th\u1ec3 la\u0303nh \u0111a\u0323o \u0111\u00e3 b\u1ecf l\u1ee1 nh\u1eefng \u00fd t\u01b0\u1edfng hay t\u1eeb nh\u00e2n vi\u00ean, g\u00f3p ph\u1ea7n v\u00e0o vi\u1ec7c ph\u00e1t tri\u1ec3n t\u00f4\u0309 ch\u01b0\u0301c, pha\u0301t tri\u00ea\u0309n c\u01a1 quan. Co\u0301 th\u00ea\u0309 no\u0301i, \u0111\u00f4\u0301i v\u1edbi nh\u00e2n vi\u00ean, vi\u1ec7c l\u00e3nh \u0111\u1ea1o lu\u00f4n th\u1ea5u hi\u1ec3u t\u00e2m t\u01b0, t\u00ecnh c\u1ea3m c\u1ee7a h\u1ecd s\u1ebd l\u00e0 m\u1ed9t li\u1ec1u thu\u1ed1c tinh th\u1ea7n \u0111\u1ec3 \u0111\u1ed9ng vi\u00ean h\u1ecd c\u1ed1 g\u1eafng v\u00e0 t\u00edch c\u1ef1c l\u00e0m vi\u1ec7c.<\/p>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp, \u1ee9ng x\u1eed v\u1edbi \u0111\u1ed3ng nghi\u1ec7p<\/p>\n

+ Y\u00eau c\u1ea7u chung khi giao ti\u1ebfp, \u1ee9ng x\u1eed v\u1edbi \u0111\u1ed3ng nghi\u1ec7p<\/p>\n

Giao ti\u00ea\u0301p gi\u01b0\u0303a \u0111\u00f4\u0300ng nghi\u00ea\u0323p v\u01a1\u0301i \u0111\u00f4\u0300ng nghi\u00ea\u0323p th\u01b0\u0323c ch\u00e2\u0301t la\u0300 giao ti\u00ea\u0301p gi\u01b0\u0303a ca\u0301c ca\u0301 nh\u00e2n trong cu\u0300ng m\u00f4\u0323t c\u01a1 quan, t\u00f4\u0309 ch\u01b0\u0301c. N\u1ebfu quan h\u00ea\u0323 giao ti\u00ea\u0301p v\u1edbi \u0111\u00f4\u0300ng nghi\u00ea\u0323p trong c\u01a1 quan, t\u00f4\u0309 ch\u01b0\u0301c t\u00f4\u0301t, se\u0303 go\u0301p ph\u00e2\u0300n gia\u0309i quy\u00ea\u0301t mu\u0323c \u0111i\u0301ch c\u00f4ng vi\u00ea\u0323c chung, cu\u0309ng c\u00f4\u0301 tinh th\u00e2\u0300n va\u0300 thu\u0301c \u0111\u00e2\u0309y vi\u00ea\u0323c th\u01b0\u0323c hi\u00ea\u0323n ca\u0301c c\u00f4ng vi\u00ea\u0323c cu\u0309a c\u01a1 quan, t\u00f4\u0309 ch\u01b0\u0301c l\u00e2\u0303n mu\u0323c \u0111i\u0301ch duy tri\u0300 hoa\u0323t \u0111\u00f4\u0323ng nho\u0301m.<\/p>\n

Nh\u01b0ng \u0111\u00ea\u0309 vi\u1ec7c giao ti\u00ea\u0301p, \u1ee9ng x\u1eed v\u1edbi \u0111\u00f4\u0300ng nghi\u00ea\u0323p pha\u0301t huy \u0111\u01b0\u01a1\u0323c vai tro\u0300 cu\u0309a no\u0301 thi\u0300 m\u00f4\u0303i ca\u0301 nh\u00e2n c\u00e2\u0300n n\u00f4\u0303 l\u01b0\u0323c \u0111\u00ea\u0309 x\u00e2y d\u01b0\u0323ng \u0111\u01b0\u01a1\u0323c m\u00f4\u0323t m\u00f4\u0301i quan h\u00ea\u0323 th\u00e2n thi\u00ea\u0301t nh\u01b0ng th\u0103\u0309ng th\u0103\u0301n, bi\u0300nh \u0111\u0103\u0309ng, m\u00f4\u0323t quan h\u00ea\u0323 th\u00f4ng ca\u0309m, hi\u00ea\u0309u bi\u00ea\u0301t nhau. Quan h\u00ea\u0323 \u0111\u00f4\u0300ng nghi\u00ea\u0323p t\u00f4\u0301t kh\u00f4ng pha\u0309i hi\u0300nh tha\u0300nh m\u00f4\u0323t ca\u0301ch t\u01b0\u0323 nhi\u00ean ma\u0300 no\u0301 \u0111o\u0300i ho\u0309i chu\u0301ng ta pha\u0309i co\u0301 nh\u01b0\u0303ng hi\u00ea\u0309u bi\u00ea\u0301t nh\u00e2\u0301t \u0111i\u0323nh va\u0300 t\u01b0\u0300 \u0111o\u0301 bi\u00ea\u0301n tha\u0300nh ngh\u00ea\u0323 thu\u00e2\u0323t giao ti\u00ea\u0301p \u01b0\u0301ng x\u01b0\u0309.<\/p>\n

Khi giao ti\u1ebfp v\u1edbi \u0111\u1ed3ng nghi\u1ec7p, c\u00e1c CB, CC, VC c\u1ea7n \u1ee9ng x\u1eed nh\u01b0 sau:<\/p>\n

T\u00f4n tr\u1ecdng \u0111\u1ed3ng nghi\u1ec7p; c\u00f3\u00fd th\u1ee9c h\u1ecdc h\u1ecfi nh\u1eefng \u0111\u1ed3ng nghi\u1ec7p gi\u1ecfi v\u00e0 c\u00f3 nhi\u1ec1u kinh nghi\u1ec7m trong chuy\u00ean m\u00f4n, nghi\u1ec7p v\u1ee5, c\u00f3 \u0111\u1ea1o \u0111\u1ee9c, l\u1ed1i s\u1ed1ng t\u1ed1t \u0111\u1eb9p.<\/p>\n

Hi\u1ec3u bi\u1ebft ch\u1ee9c tr\u00e1ch, nhi\u1ec7m v\u1ee5 v\u00e0 m\u1ed1i quan h\u1ec7 v\u1edbi c\u00e1c \u0111\u1ed3ng nghi\u1ec7p \u0111\u1ec3 c\u00f9ng nhau ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5.<\/p>\n

T\u01b0\u01a1ng tr\u1ee3, h\u1ee3p t\u00e1c, gi\u00fap \u0111\u1ee1 \u0111\u1ed3ng nghi\u1ec7p trong c\u00f4ng vi\u1ec7c v\u00e0 cu\u1ed9c s\u1ed1ng; ch\u1ec9 \u0111\u1ec1 ngh\u1ecb \u0111\u1ed3ng nghi\u1ec7p gi\u00fap \u0111\u1ee1 v\u00e0 h\u1ed7 tr\u1ee3 khi b\u1ea3n th\u00e2n \u0111\u00e3 n\u1ed7 l\u1ef1c v\u00e0 c\u1ed1 g\u1eafng; bi\u1ebft c\u1ea3m \u01a1n khi \u0111\u01b0\u1ee3c \u0111\u1ed3ng nghi\u1ec7p gi\u00fap \u0111\u1ee1, bi\u1ebft xin l\u1ed7i khi sai s\u00f3t ho\u1eb7c v\u00f4 t\u00ecnh l\u00e0m \u0111\u1ed3ng nghi\u1ec7p t\u1ed5n th\u01b0\u01a1ng.<\/p>\n

Ch\u00e2n th\u00e0nh khen ng\u1ee3i nh\u1eefng \u01b0u \u0111i\u1ec3m c\u1ee7a \u0111\u1ed3ng nghi\u1ec7p m\u1ed9t c\u00e1ch t\u1ef1 nhi\u00ean, kh\u00f4ng t\u00e2ng b\u1ed1c, xu n\u1ecbnh; g\u00f3p \u00fd nh\u1eefng h\u1ea1n ch\u1ebf b\u1eb1ng thi\u1ec7n ch\u00ed; thi \u0111ua v\u1edbi \u0111\u1ed3ng nghi\u1ec7p m\u1ed9t c\u00e1ch l\u00e0nh m\u1ea1nh v\u00ec m\u1ee5c \u0111\u00edch chung c\u1ee7a b\u1ed9 ph\u1eadn, \u0111\u01a1n v\u1ecb; tr\u00e1nh \u0111\u1ed1 k\u1ef5, ganh t\u1ef5, ho\u1eb7c g\u00e2y kh\u00f3 kh\u0103n cho \u0111\u1ed3ng nghi\u1ec7p.<\/p>\n

Ph\u00e2n bi\u1ec7t r\u00f5 vi\u1ec7c c\u00f4ng, vi\u1ec7c t\u01b0 trong quan h\u1ec7 v\u1edbi \u0111\u1ed3ng nghi\u1ec7p.<\/p>\n

Nh\u1eefng h\u00e0nh vi c\u1ea7n tr\u00e1nh trong quan h\u1ec7 \u1ee9ng x\u1eed v\u1edbi \u0111\u1ed3ng nghi\u1ec7p: T\u00f2 m\u00f2 v\u1ec1 \u0111\u1eddi t\u01b0, b\u00ecnh lu\u1eadn x\u1ea5u sau l\u01b0ng, can thi\u1ec7p s\u00e2u v\u00e0o chuy\u1ec7n gia \u0111\u00ecnh, d\u1ef1ng chuy\u1ec7n \u0111\u1ec3 g\u00e2y \u1ea3nh h\u01b0\u1edfng x\u1ea5u cho \u0111\u1ed3ng nghi\u1ec7p, quan h\u1ec7 nam n\u1eef kh\u00f4ng l\u00e0nh m\u1ea1nh\u2026<\/p>\n

+ M\u00f4\u0323t s\u00f4\u0301 l\u00f4\u0303i th\u01b0\u01a1\u0300ng g\u0103\u0323p khi giao ti\u1ebfp, \u1ee9ng x\u1eed v\u01a1\u0301i \u0111\u00f4\u0300ng nghi\u00ea\u0323p<\/p>\n

Thi\u00ea\u0301u s\u01b0\u0323 t\u01b0\u0323 tin khi giao ti\u00ea\u0301p n\u00ean ng\u1ea1i n\u00f3i chuy\u1ec7n v\u1edbi \u0111\u1ed3ng nghi\u1ec7p, nh\u1ea5t l\u00e0 nh\u1eefng nh\u00e2n vi\u00ean m\u1edbi \u0111i l\u00e0m ho\u1eb7c c\u00f3 tr\u00ecnh \u0111\u1ed9 h\u1ecdc v\u1ea5n, tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n th\u1ea5p h\u01a1n \u0111\u1ed3ng nghi\u1ec7p kh\u00e1c.<\/p>\n

Kh\u00f4ng t\u00f4n tro\u0323ng ng\u01b0\u01a1\u0300i kha\u0301c khi giao ti\u00ea\u0301p, n\u00ean c\u00f3 ha\u0300nh vi giao ti\u00ea\u0301p kh\u00f4ng phu\u0300 h\u01a1\u0323p nh\u01b0: s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef l\u1eddi n\u00f3i l\u00e0m t\u1ed5n th\u01b0\u01a1ng ng\u01b0\u1eddi kh\u00e1c; n\u00f3i x\u1ea5u \u0111\u1ed3ng nghi\u1ec7p sau l\u01b0ng; trang ph\u1ee5c kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi c\u00f4ng vi\u1ec7c v\u00e0 thi\u1ebfu h\u00f2a \u0111\u1ed3ng…<\/p>\n

Tha\u0301i \u0111\u00f4\u0323 thi\u00ea\u0301u thi\u00ea\u0323n chi\u0301, trong nhi\u00ea\u0300u ti\u0300nh hu\u00f4\u0301ng ng\u01b0\u01a1\u0300i nghe (nh\u00e2\u0323n tin) ca\u0301u b\u0103\u0309n v\u01a1\u0301i ng\u01b0\u01a1\u0300i no\u0301i (g\u01b0\u0309i th\u00f4ng tin). Khi hai b\u00ean kh\u00f4ng co\u0301 thi\u00ea\u0323n chi\u0301 v\u01a1\u0301i nhau, th\u00f4ng tin th\u01b0\u01a1\u0300ng bi\u0323 u\u00f4\u0301n n\u0103\u0301n theo h\u01b0\u01a1\u0301ng ti\u00eau c\u01b0\u0323c.<\/p>\n

L\u00f4i k\u00e9o, b\u00e8 ph\u00e1i n\u01a1i c\u00f4ng s\u1edf. \u0110\u00e2y l\u00e0 \u0111i\u1ec1u t\u1ed1i k\u1ef5 v\u00e0 c\u0169ng l\u00e0 \u0111i\u1ec1u kh\u00f3 tr\u00e1nh nh\u1ea5t t\u1ea1i c\u00e1c c\u00f4ng s\u01a1\u0309.<\/p>\n

+ M\u1ed9t s\u1ed1 k\u1ef9 n\u0103ng c\u1ee5 th\u1ec3 trong giao ti\u1ebfp, \u1ee9ng x\u1eed v\u1edbi \u0111\u1ed3ng nghi\u1ec7p<\/p>\n

Ky\u0303 n\u0103ng tranh lu\u00e2\u0323n<\/p>\n

Tranh lu\u00e2\u0323n la\u0300 m\u00f4\u0323t hoa\u0323t \u0111\u00f4\u0323ng mang ti\u0301nh ch\u00e2\u0301t th\u01b0\u01a1\u0300ng xuy\u00ean trong c\u01a1 quan, \u0111\u01a1n vi\u0323, \u0111\u0103\u0323c bi\u00ea\u0323t la\u0300 trong h\u00f4\u0323i ho\u0323p, h\u00f4\u0323i tha\u0309o. Tranh lu\u00e2\u0323n la\u0300 gia\u0309i pha\u0301p nh\u0103\u0300m go\u0301p ph\u00e2\u0300n n\u00e2ng cao ch\u00e2\u0301t l\u01b0\u01a1\u0323ng, ti\u0301nh \u0111u\u0301ng \u0111\u0103\u0301n, s\u01b0\u0323 h\u01a1\u0323p ta\u0301c cu\u0309a mo\u0323i ng\u01b0\u01a1\u0300i va\u0300 co\u0301 ti\u0301nh kha\u0309 thi cho c\u00f4ng vi\u00ea\u0323c. N\u00ea\u0301u ca\u0301c v\u00e2\u0301n \u0111\u00ea\u0300 \u0111\u01b0\u01a1\u0323c tranh lu\u00e2\u0323n m\u00f4\u0323t ca\u0301ch ti\u0301ch c\u01b0\u0323c, t\u01b0\u0300 \u0111o\u0301 se\u0303 giu\u0301p ti\u0300m ra ph\u01b0\u01a1ng a\u0301n t\u00f4\u0301i \u01b0u, \u0111a\u0301p \u01b0\u0301ng y\u00eau c\u00e2\u0300u c\u00f4ng vi\u00ea\u0323c va\u0300 ca\u0301c l\u01a1\u0323i i\u0301ch kha\u0301c.<\/p>\n

Tranh lu\u00e2\u0323n na\u0309y sinh khi m\u00f4\u0323t v\u00e2\u0301n \u0111\u00ea\u0300 co\u0301 nhi\u00ea\u0300u y\u0301 tra\u0301i ng\u01b0\u01a1\u0323c nhau ho\u0103\u0323c khi ca\u0301c c\u00f4ng vi\u00ea\u0323c d\u01b0\u0323 ki\u00ea\u0301n th\u01b0\u0323c hi\u00ea\u0323n, kh\u00f4ng \u0111a\u0301p \u01b0\u0301ng \u0111\u01b0\u01a1\u0323c c\u00f4ng b\u0103\u0300ng, h\u01a1\u0323p ly\u0301 l\u01a1\u0323i i\u0301ch cu\u0309a ca\u0301c nho\u0301m, ca\u0301c tha\u0300nh vi\u00ean ho\u0103\u0323c b\u00f4\u0323 ph\u00e2\u0323n trong \u0111\u01a1n vi\u0323. Tranh lu\u00e2\u0323n cu\u0303ng xa\u0309y ra khi co\u0301 s\u01b0\u0323 m\u00e2u thu\u00e2\u0303n gi\u01b0\u0303a ca\u0301c n\u00f4\u0323i dung kh\u00f4ng phu\u0300 h\u01a1\u0323p ho\u0103\u0323c v\u00e2\u0301n \u0111\u00ea\u0300 hoa\u0300n toa\u0300n m\u01a1\u0301i me\u0309, ch\u01b0a co\u0301 ti\u00ea\u0300n l\u00ea\u0323, kh\u00f4ng co\u0301 \u0111i\u00ea\u0300u ki\u00ea\u0323n tham kha\u0309o kinh nghi\u00ea\u0323m t\u01b0\u0300 ca\u0301c \u0111\u00f4\u0301i ta\u0301c trong va\u0300 ngoa\u0300i c\u01a1 quan.<\/p>\n

\u0110\u1ec3 tranh lu\u00e2\u0323n v\u1edbi \u0111\u1ed3ng nghi\u1ec7p co\u0301 k\u00ea\u0301t qua\u0309, m\u1ed7i c\u00e1n b\u1ed9, c\u00f4ng ch\u1ee9c c\u1ea7n ch\u00fa \u00fd:<\/p>\n

Khi pha\u0301t bi\u00ea\u0309u y\u0301 ki\u00ea\u0301n, \u0111a\u0309m ba\u0309o n\u1ed9i dung tranh lu\u00e2\u0323n n\u1eb1m trong ph\u1ea1m vi th\u1ea3o lu\u1eadn; c\u00f3 t\u00ednh bao qu\u00e1t cao v\u00e0 \u0111\u01b0\u1ee3c minh h\u1ecda b\u1eb1ng nh\u1eefng v\u00ed d\u1ee5 hay nh\u1eefng con s\u1ed1 ch\u1ecdn l\u1ecdc nh\u1eb1m ch\u1ee9ng minh cho nh\u1eefng v\u1ea5n \u0111\u1ec1 s\u1ebd \u0111\u01b0\u1ee3c n\u00eau th\u00e0nh ki\u1ebfn ngh\u1ecb.<\/p>\n

+ C\u00f3 k\u1ef9 n\u0103ng th\u01b0\u01a1ng thuy\u1ebft, thuy\u1ebft ph\u1ee5c t\u1ed1t \u0111\u1ec3 b\u1ea3o v\u1ec7 \u0111\u01b0\u1ee3c quan \u0111i\u1ec3m, l\u1eadp lu\u1eadn c\u1ee7a m\u00ecnh; \u0111\u1ed3ng th\u1eddi t\u00f4n tr\u1ecdng \u00fd ki\u1ebfn ng\u01b0\u1eddi kh\u00e1c; \u0111\u1eebng v\u1ed9i kh\u1eb3ng \u0111\u1ecbnh \u00fd ki\u1ebfn m\u00ecnh l\u00e0 \u0111\u00fang v\u00e0 c\u1ee7a ng\u01b0\u1eddi \u0111\u1ed1i tho\u1ea1i l\u00e0 sai.<\/p>\n

+ N\u00ean \u0111\u1eb7t m\u00ecnh v\u00e0o ho\u00e0n c\u1ea3nh c\u1ee7a ng\u01b0\u1eddi \u0111\u1ed1i tho\u1ea1i \u0111\u1ec3 hi\u1ec3u h\u1ecd v\u00e0 l\u00e0m r\u00f5 s\u1ef1 kh\u00e1c bi\u1ec7t v\u1ec1 \u0111i\u1ec3m xu\u1ea5t ph\u00e1t gi\u1eefa hai b\u00ean; bi\u1ebft khai th\u00e1c nh\u1eefng l\u00fd do v\u1ec1 tr\u00e1ch nhi\u1ec7m, v\u1ec1 \u0111\u1ea1o \u0111\u1ee9c v\u00e0 t\u00ednh nh\u00e2n v\u0103n \u0111\u1ec3 t\u0103ng s\u1ee9c thuy\u1ebft ph\u1ee5c \u0111\u1ed1i v\u1edbi l\u1eadp lu\u1eadn c\u1ee7a m\u00ecnh.<\/p>\n

+ Thi\u1ebft l\u1eadp c\u00e1c lu\u1eadn c\u1ee9 v\u1eefng ch\u1eafc, n\u00ean c\u00f3 v\u00ed d\u1ee5 c\u1ee5 th\u1ec3 v\u00e0 th\u1ef1c ti\u1ec5n minh ho\u1ea1 cho l\u1eadp lu\u1eadn c\u1ee7a m\u00ecnh; \u0110\u01b0a ra nh\u1eefng ph\u01b0\u01a1ng \u00e1n gi\u1ea3 \u0111\u1ecbnh \u0111\u1ec3 k\u00edch th\u00edch tranh lu\u1eadn v\u00e0 c\u00f9ng nhau t\u00ecm ra gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u; d\u1ef1a v\u00e0o d\u1eef li\u1ec7u \u0111\u1ec3 ch\u1ee9ng minh, kh\u00f4ng \u0111\u1ec3 c\u1ea3m x\u00fac chi ph\u1ed1i l\u00e0m m\u1ea5t b\u00ecnh t\u0129nh v\u00e0 s\u01a1 h\u1edf khi tranh lu\u1eadn;<\/p>\n

+ Bi\u1ebft d\u1eebng l\u1ea1i \u0111\u00fang l\u00fac khi c\u1ea3m th\u1ea5y \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t ph\u1ea7n m\u1ee5c \u0111\u00edch tranh lu\u1eadn ho\u1eb7c nh\u1eadn th\u1ea5y cu\u1ed9c tranh lu\u1eadn b\u1eaft \u0111\u1ea7u v\u00f4 b\u1ed5 v\u00e0 \u0111i qu\u00e1 xa l\u00e0m s\u1ee9t m\u1ebb c\u00e1c m\u1ed1i quan h\u1ec7 kh\u00e1c.<\/p>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp, \u1ee9ng x\u1eed v\u1edbi kh\u00e1ch \u0111\u1ebfn giao d\u1ecbch<\/p>\n

T\u1ea5t c\u1ea3 nh\u1eefng ng\u01b0\u1eddi \u0111\u1ebfn giao d\u1ecbch, trao \u0111\u1ed5i c\u00f4ng vi\u1ec7c \u0111\u1ec1u l\u00e0 kh\u00e1ch qu\u00fd c\u1ee7a c\u01a1 quan, c\u1ea7n \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng.<\/p>\n

L\u00e3nh \u0111\u1ea1o b\u1ed9 ph\u1eadn \u0111\u01b0\u1ee3c giao nhi\u1ec7m v\u1ee5 ti\u1ebfp, \u0111\u00f3n kh\u00e1ch c\u1ea7n chu \u0111\u00e1o, t\u1eadn t\u00ecnh h\u01b0\u1edbng d\u1eabn c\u00e1c th\u1ee7 t\u1ee5c v\u00e0 t\u1ea1o cho kh\u00e1ch nh\u1eefng \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c t\u1ea1i c\u01a1 quan ho\u1eb7c c\u00e1c \u0111\u01a1n v\u1ecb.<\/p>\n

Vi\u1ec7c \u0111\u00f3n, ti\u1ebfp, \u0111\u00e3i v\u00e0 ti\u1ec5n kh\u00e1ch c\u1ea7n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo \u0111\u00fang quy \u0111\u1ecbnh v\u1ec1 nghi th\u1ee9c l\u1ec5 t\u00e2n c\u1ee7a Nh\u00e0 n\u01b0\u1edbc v\u00e0 c\u1ee7a ng\u00e0nh Y t\u1ebf. Tr\u01b0\u1eddng h\u1ee3p \u0111\u1eb7c bi\u1ec7t c\u1ea7n c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a l\u00e3nh \u0111\u1ea1o c\u01a1 quan.<\/p>\n

Khi h\u1eb9n l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch v\u00e0 \u0111\u1ed1i t\u00e1c, CB, CC,VC c\u1ea7n \u0111\u1ea3m b\u1ea3o \u0111\u00fang gi\u1edd; n\u1ebfu v\u00ec l\u00fd do n\u00e0o \u0111\u00f3 \u0111\u1ec3 kh\u00e1ch \u0111\u1ee3i qu\u00e1 5 ph\u00fat th\u00ec c\u1ea7n ch\u1ee7 \u0111\u1ed9ng xin l\u1ed7i, gi\u1ea3i th\u00edch nguy\u00ean nh\u00e2n v\u00e0 c\u1eed ng\u01b0\u1eddi thay m\u00ecnh ti\u1ebfp kh\u00e1ch trong th\u1eddi gian ch\u1edd \u0111\u1ee3i.<\/p>\n

Khi trao \u0111\u1ed5i c\u00f4ng vi\u1ec7c ho\u1eb7c giao d\u1ecbch v\u1edbi kh\u00e1ch v\u00e0 \u0111\u1ed1i t\u00e1c, CB, CC,VC c\u1ea7n c\u00f3 th\u00e1i \u0111\u1ed9 th\u00e2n t\u00ecnh, c\u1edfi m\u1edf; bi\u1ebft l\u00e0m ch\u1ee7 c\u1ea3m x\u00fac khi g\u1eb7p kh\u00e1ch c\u00f3 t\u00e2m tr\u1ea1ng b\u1ee9c x\u00fac, l\u1eddi n\u00f3i ho\u1eb7c h\u00e0nh vi n\u00f3ng n\u1ea3y, khi\u1ebfm nh\u00e3; bi\u1ebft gi\u1eef gi\u1edbi h\u1ea1n trong quan h\u1ec7 v\u1edbi kh\u00e1ch \u0111\u1ec3 kh\u00f4ng l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn h\u00ecnh \u1ea3nh v\u00e0 uy t\u00edn c\u1ee7a b\u1ed9 ph\u1eadn, \u0111\u01a1n v\u1ecb v\u00e0 c\u01a1 quan.<\/p>\n

Trong khi l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c c\u01a1 quan, \u0111\u01a1n v\u1ecb h\u1eefu quan, v\u1edbi \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng, n\u1ebfu g\u1eb7p v\u1ea5n \u0111\u1ec1 kh\u00f3 gi\u1ea3i quy\u1ebft ho\u1eb7c ngo\u00e0i th\u1ea9m quy\u1ec1n cho ph\u00e9p, c\u1ea7n kh\u00e9o l\u00e9o t\u1eeb ch\u1ed1i ho\u1eb7c xin ph\u00e9p \u0111\u01b0\u1ee3c b\u00e1o c\u00e1o l\u1ea1i v\u1edbi c\u1ea5p tr\u00ean \u0111\u1ec3 xin \u00fd ki\u1ebfn.<\/p>\n

Kh\u00f4ng l\u1ee3i d\u1ee5ng c\u00f4ng vi\u1ec7c chung \u0111\u1ec3 g\u00e2y phi\u1ec1n nhi\u1ec5u, nh\u1eb1m v\u00f2i v\u0129nh, nh\u1eadn ti\u1ec1n ho\u1eb7c qu\u00e0 c\u1ee7a c\u00e1c b\u1ed9 ph\u1eadn, \u0111\u01a1n v\u1ecb trong c\u01a1 quan v\u00e0 v\u1edbi kh\u00e1ch, \u0111\u1ed1i t\u00e1c.<\/p>\n

N\u1ebfu kh\u00e1ch c\u00f3 th\u1eddi gian l\u00e0m vi\u1ec7c d\u00e0i ng\u00e0y t\u1ea1i c\u01a1 quan, \u0111\u01a1n v\u1ecb, c\u1ea7n lo chu \u0111\u00e1o n\u01a1i \u0103n, ngh\u1ec9, c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 ho\u1eb7c \u0111\u01b0a kh\u00e1ch \u0111i th\u0103m quan danh lam th\u1eafng c\u1ea3nh.<\/p>\n

Khi k\u1ebft th\u00fac c\u00f4ng vi\u1ec7c, c\u1ea7n c\u1ea3m \u01a1n, ti\u1ec5n kh\u00e1ch chu \u0111\u00e1o v\u00e0 l\u1ecbch s\u1ef1; c\u00f3 th\u1ec3 t\u1eb7ng qu\u00e0 l\u01b0u ni\u1ec7m ho\u1eb7c \u0111\u1eb7c s\u1ea3n \u0111\u1ecba ph\u01b0\u01a1ng; n\u1ebfu kh\u00e1ch \u1edf xa, c\u1ea7n li\u00ean l\u1ea1c \u0111\u1ec3 bi\u1ebft kh\u00e1ch \u0111\u00e3 v\u1ec1 \u0111\u1ebfn n\u01a1i an to\u00e0n v\u00e0 b\u00e0y t\u1ecf mong mu\u1ed1n \u0111\u01b0\u1ee3c ti\u1ebfp t\u1ee5c h\u1ee3p t\u00e1c trong th\u1eddi gian t\u1edbi.<\/p>\n

N\u1ebfu c\u00f3 \u0111i\u1ec1u g\u00ec s\u01a1 xu\u1ea5t v\u1edbi kh\u00e1ch, c\u1ea7n nhanh ch\u00f3ng nh\u1eadn v\u00e0 xin l\u1ed7i, mong kh\u00e1ch c\u1ea3m th\u00f4ng v\u00e0 t\u00ecm c\u00e1ch kh\u00e1ch ph\u1ee5c h\u1eadu qu\u1ea3, gi\u1ea3m b\u1edbt thi\u1ec7t h\u1ea1i cho kh\u00e1ch v\u00e0 c\u00f3 bi\u1ec7n ph\u00e1p \u0111\u1ec3 vi\u1ec7c \u0111\u00f3 kh\u00f4ng t\u00e1i di\u1ec5n. Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, n\u1ebfu l\u00e0 l\u1ed7i n\u1eb7ng, c\u1ea7n b\u00e1o c\u00e1o \u0111\u1ec3 l\u00e3nh \u0111\u1ea1o thay m\u1eb7t c\u01a1 quan xin l\u1ed7i kh\u00e1ch v\u00e0 ch\u1ea5p nh\u1eadn bi\u1ec7n ph\u00e1p x\u1eed l\u00fd theo quy \u0111\u1ecbnh.<\/p>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp trong m\u1ed9t s\u1ed1 t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3<\/h3>\n

Khi giao ti\u1ebfp qua \u0111i\u1ec7n tho\u1ea1i<\/h4>\n

\u0110i\u1ec7n tho\u1ea1i l\u00e0 ph\u01b0\u01a1ng ti\u1ec7n giao ti\u1ebfp ph\u1ed5 bi\u1ebfn \u1edf n\u01a1i l\u00e0m vi\u1ec7c, gi\u00fap cho vi\u1ec7c truy\u1ec1n t\u1ea3i th\u00f4ng tin, gi\u1ea3i quy\u1ebft c\u00f4ng vi\u1ec7c v\u00e0 thi\u1ebft l\u1eadp quan h\u1ec7 v\u1edbi \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng. V\u1ec1 nguy\u00ean t\u1eafc, \u0111i\u1ec7n tho\u1ea1i c\u01a1 quan ch\u1ec9 s\u1eed d\u1ee5ng \u0111\u1ec3 giao d\u1ecbch c\u00f4ng vi\u1ec7c. Nh\u1eefng ng\u01b0\u1eddi s\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i c\u01a1 quan \u0111\u1ec3 trao \u0111\u1ed5i vi\u1ec7c ri\u00eang c\u1ea7n \u0111\u01b0\u1ee3c l\u00e3nh \u0111\u1ea1o v\u00e0 t\u1eadp th\u1ec3 ng\u01b0\u1eddi lao \u0111\u1ed9ng nh\u1eafc nh\u1edf, ph\u00ea b\u00ecnh v\u00e0 n\u1ebfu t\u00e1i ph\u1ea1m nhi\u1ec1u l\u1ea7n c\u1ea7n x\u1eed ph\u1ea1t theo quy \u0111\u1ecbnh.<\/p>\n

+ C\u00e1ch g\u1ecdi v\u00e0 trao \u0111\u1ed5i th\u00f4ng tin qua \u0111i\u1ec7n tho\u1ea1i<\/p>\n

Tr\u01b0\u1edbc khi g\u1ecdi \u0111i\u1ec7n tho\u1ea1i ph\u1ea3i x\u00e1c \u0111\u1ecbnh r\u00f5 \u0111\u1ecba ch\u1ec9, ch\u1ee9c danh ng\u01b0\u1eddi c\u1ea7n g\u1eb7p v\u00e0 n\u1ed9i dung c\u1ea7n trao \u0111\u1ed5i. Tr\u01b0\u1edbc khi trao \u0111\u1ed5i c\u00f4ng vi\u1ec7c, c\u1ea7n x\u01b0ng t\u00ean, b\u1ed9 ph\u1eadn, \u0111\u01a1n v\u1ecb c\u00f4ng t\u00e1c, \u0111\u1ed3ng th\u1eddi ki\u1ec3m tra, x\u00e1c \u0111\u1ecbnh \u0111\u00fang ng\u01b0\u1eddi c\u1ea7n g\u1eb7p, tr\u00e1nh nh\u1ea7m l\u1eabn. Khi g\u1ecdi nh\u1ea7m s\u1ed1 m\u00e1y ph\u1ea3i xin l\u1ed7i, kh\u00f4ng n\u00ean v\u1ed9i v\u00e0ng d\u1eadp m\u00e1y;<\/p>\n

Khi trao \u0111\u1ed5i c\u00f4ng vi\u1ec7c qua \u0111i\u1ec7n tho\u1ea1i, c\u1ea7n t\u1eadp trung v\u00e0o n\u1ed9i dung ch\u00ednh, n\u00f3i ng\u1eafn g\u1ecdn, r\u00f5 r\u00e0ng, tr\u00e1nh l\u00e0m m\u1ea5t th\u1eddi gian c\u1ee7a b\u1ea3n th\u00e2n v\u00e0 \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng. Th\u00f4ng th\u01b0\u1eddng, th\u1eddi gian trung b\u00ecnh c\u1ee7a m\u1ed9t cu\u1ed9c \u0111i\u1ec7n tho\u1ea1i l\u00e0 t\u1eeb 3- 5 ph\u00fat. N\u1ebfu nhi\u1ec1u n\u1ed9i dung c\u1ea7n trao \u0111\u1ed5i, ng\u01b0\u1eddi g\u1ecdi n\u00ean ng\u1eaft th\u00e0nh nh\u1eefng cu\u1ed9c g\u1ecdi ng\u1eafn \u0111\u1ec3 tr\u00e1nh k\u00e9o d\u00e0i th\u1eddi gian, g\u00e2y ngh\u1ebdn \u0111\u01b0\u1eddng li\u00ean l\u1ea1c c\u1ee7a b\u1ed9 ph\u1eadn, \u0111\u01a1n v\u1ecb;<\/p>\n

Kh\u00f4ng trao \u0111\u1ed5i ho\u1eb7c cung c\u1ea5p nh\u1eefng th\u00f4ng tin c\u1ea7n b\u1ea3o m\u1eadt c\u1ee7a doanh nghi\u1ec7p qua \u0111i\u1ec7n tho\u1ea1i. Kh\u00f4ng cung c\u1ea5p s\u1ed1 \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng c\u1ee7a c\u1ea5p tr\u00ean v\u00e0 c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c n\u1ebfu ch\u01b0a \u0111\u01b0\u1ee3c s\u1ef1 cho ph\u00e9p;<\/p>\n

N\u1ebfu \u0111ang n\u00f3i chuy\u1ec7n \u0111i\u1ec7n tho\u1ea1i m\u00e0 c\u00f3 ng\u01b0\u1eddi \u0111\u1ebfn g\u1eb7p, n\u00ean xin ph\u00e9p d\u1eebng ho\u1eb7c ra hi\u1ec7u m\u1eddi kh\u00e1ch ng\u1ed3i ch\u1edd v\u00e0 nhanh ch\u00f3ng k\u1ebft th\u00fac cu\u1ed9c n\u00f3i chuy\u1ec7n. N\u1ebfu l\u00e0 vi\u1ec7c quan tr\u1ecdng, c\u1ea7n xin l\u1ed7i kh\u00e1ch v\u00e0 h\u1eb9n g\u1eb7p l\u1ea1i sau \u00edt ph\u00fat.<\/p>\n

+ C\u00e1ch nghe \u0111i\u1ec7n tho\u1ea1i<\/p>\n

Khi \u0111i\u1ec7n tho\u1ea1i t\u1eeb n\u01a1i kh\u00e1c g\u1ecdi \u0111\u1ebfn, n\u00ean c\u1ed1 g\u1eafng tr\u1ea3 l\u1eddi ngay trong th\u1eddi gian ba h\u1ed3i chu\u00f4ng \u0111\u1ea7u; t\u1ef1 x\u01b0ng danh, t\u00ean b\u1ed9 ph\u1eadn, \u0111\u01a1n v\u1ecb v\u00e0 ch\u00e0o vui v\u1ebb, th\u00e2n thi\u1ec7n ng\u01b0\u1eddi \u0111\u1ed1i tho\u1ea1i;<\/p>\n

Trong tr\u01b0\u1eddng h\u1ee3p ng\u01b0\u1eddi c\u1ea7n g\u1eb7p kh\u00f4ng c\u00f3 m\u1eb7t ho\u1eb7c \u0111ang b\u1eadn, ng\u01b0\u1eddi nghe c\u1ea7n b\u00e1o cho ng\u01b0\u1eddi g\u1ecdi v\u00e0 \u0111\u1ec1 ngh\u1ecb h\u1ecd ch\u1edd trong th\u1eddi gian t\u1eeb 2-3 ph\u00fat. N\u1ebfu qu\u00e1 th\u1eddi gian tr\u00ean, c\u00f3 th\u1ec3 \u0111\u1ec1 ngh\u1ecb ng\u01b0\u1eddi g\u1ecdi cho bi\u1ebft m\u1ed9t s\u1ed1 th\u00f4ng tin \u0111\u1ec3 b\u00e1o l\u1ea1i cho ng\u01b0\u1eddi c\u1ea7n g\u1eb7p;<\/p>\n

Khi nghe \u0111i\u1ec7n tho\u1ea1i, n\u00ean l\u1eafng nghe v\u00e0 c\u00f3 ph\u1ea3n h\u1ed3i v\u1edbi ng\u01b0\u1eddi \u0111\u1ed1i tho\u1ea1i \u0111\u1ec3 ch\u1ee9ng t\u1ecf m\u00ecnh \u0111ang ch\u00fa \u00fd v\u00e0 tr\u00e2n tr\u1ecdng ng\u01b0\u1eddi n\u00f3i.<\/p>\n

+ C\u00e1ch d\u1eebng cu\u1ed9c giao ti\u1ebfp qua \u0111i\u1ec7n tho\u1ea1i<\/p>\n

Tr\u01b0\u1edbc khi k\u1ebft th\u00fac, c\u1ea7n b\u00e1o ho\u1eb7c xin ph\u00e9p ng\u01b0\u1eddi \u0111\u1ed1i tho\u1ea1i. Th\u00f4ng th\u01b0\u1eddng ng\u01b0\u1eddi c\u00fap m\u00e1y sau l\u00e0: c\u1ea5p d\u01b0\u1edbi, ng\u01b0\u1eddi \u00edt tu\u1ed5i h\u01a1n v\u00e0 nam gi\u1edbi;<\/p>\n

Trong tr\u01b0\u1eddng h\u1ee3p ng\u01b0\u1eddi g\u1ecdi c\u00f3 th\u00e1i \u0111\u1ed9 b\u1ef1c t\u1ee9c, gi\u1eadn d\u1eef th\u00e1i qu\u00e1, x\u00fac ph\u1ea1m, \u00e1p \u0111\u1eb7t \u00fd ki\u1ebfn ch\u1ee7 quan c\u00e1 nh\u00e2n ho\u1eb7c y\u00eau c\u1ea7u l\u1eadp t\u1ee9c tr\u1ea3 l\u1eddi ngay nh\u1eefng v\u1ea5n \u0111\u1ec1 m\u00e0 ng\u01b0\u1eddi nghe kh\u00f4ng \u0111\u1ee7 th\u1ea9m quy\u1ec1n quy\u1ebft \u0111\u1ecbnh, c\u1ea7n l\u1ecbch s\u1ef1 xin ph\u00e9p d\u1eebng cu\u1ed9c n\u00f3i chuy\u1ec7n.<\/p>\n

Khi tham d\u1ef1 h\u1ed9i h\u1ecdp<\/h4>\n

\u0110\u1ebfn h\u1ecdp \u0111\u00fang gi\u1edd ho\u1eb7c \u0111\u1ebfn s\u1edbm tr\u01b0\u1edbc 05 ph\u00fat, tuy\u1ec7t \u0111\u1ed1i kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ebfn mu\u1ed9n. N\u1ebfu v\u00ec l\u00fd do n\u00e0o \u0111\u00f3 ph\u1ea3i \u0111\u1ebfn mu\u1ed9n c\u1ea7n b\u00e1o c\u00e1o v\u1edbi ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch v\u00e0 kh\u00f4ng n\u00ean mu\u1ed9n qu\u00e1 15 ph\u00fat.<\/p>\n

Khi v\u00e0o ph\u00f2ng h\u1ecdp, c\u1ea7n quan s\u00e1t \u0111\u1ec3 ch\u1ecdn ch\u1ed7 ng\u1ed3i cho ph\u00f9 h\u1ee3p. Th\u00f4ng th\u01b0\u1eddng, ng\u01b0\u1eddi \u0111\u1ebfn tr\u01b0\u1edbc ng\u1ed3i b\u00ean tr\u00ean (tr\u1eeb ch\u1ed7 d\u00e0nh cho l\u00e3nh \u0111\u1ea1o v\u00e0 kh\u00e1ch m\u1eddi). Vi\u1ec7c b\u1ed1 tr\u00ed ch\u1ed7 ng\u1ed3i trong ph\u00f2ng h\u1ecdp theo nguy\u00ean t\u1eafc \u01b0u ti\u00ean: Tr\u00ean tr\u01b0\u1edbc, d\u01b0\u1edbi sau; ph\u1ea3i tr\u01b0\u1edbc, tr\u00e1i sau; g\u1ea7n tr\u01b0\u1edbc, xa sau.<\/p>\n

Ng\u1ed3i h\u1ecdp c\u1ea7n t\u1eadp trung \u0111\u1ecdc t\u00e0i li\u1ec7u (n\u1ebfu c\u00f3) \u0111\u1ec3 bi\u1ebft ch\u01b0\u01a1ng tr\u00ecnh v\u00e0 th\u1ee9 t\u1ef1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng trong ch\u01b0\u01a1ng tr\u00ecnh, n\u1eafm n\u1ed9i dung c\u00e1c v\u1ea5n \u0111\u1ec1 s\u1ebd b\u00e0n th\u1ea3o trong cu\u1ed9c h\u1ecdp ho\u1eb7c h\u1ed9i ngh\u1ecb, h\u1ed9i th\u1ea3o.<\/p>\n

Hi\u1ec3u r\u00f5 tr\u00e1ch nhi\u1ec7m c\u1ee7a b\u1ea3n th\u00e2n khi tham d\u1ef1 cu\u1ed9c h\u1ecdp, h\u1ed9i ngh\u1ecb, h\u1ed9i th\u1ea3o \u0111\u1ec3 b\u1ed1 tr\u00ed th\u1eddi gian v\u00e0 chu\u1ea9n b\u1ecb c\u00e1c \u0111i\u1ec1u ki\u1ec7n c\u1ea7n thi\u1ebft.<\/p>\n

Khi d\u1ef1 h\u1ecdp, c\u1ea7n l\u1eafng nghe ng\u01b0\u1eddi \u0111i\u1ec1u h\u00e0nh, c\u00e1c b\u00e1o c\u00e1o tham lu\u1eadn, c\u00e1c \u00fd ki\u1ebfn ph\u00e1t bi\u1ec3u v\u00e0 lu\u00f4n s\u1eb5n s\u00e0ng ph\u00e1t bi\u1ec3u \u00fd ki\u1ebfn \u0111\u1ec3 \u0111\u00f3ng g\u00f3p v\u00e0 x\u00e2y d\u1ef1ng khi c\u00f3 \u0111i\u1ec1u ki\u1ec7n v\u00e0 \u0111\u01b0\u1ee3c ng\u01b0\u1eddi \u0111i\u1ec1u h\u00e0nh (ch\u1ee7 t\u1ecda) cho ph\u00e9p.<\/p>\n

Khi ph\u00e1t bi\u1ec3u trong cu\u1ed9c h\u1ecdp c\u1ea7n n\u00f3i ng\u1eafn g\u1ecdn (th\u01b0\u1eddng t\u1eeb 5 \u0111\u1ebfn 15 ph\u00fat), \u0111\u00fang tr\u1ecdng t\u00e2m, c\u00f3 l\u00fd l\u1ebd, c\u0103n c\u1ee9 v\u00e0 minh ch\u1ee9ng thuy\u1ebft ph\u1ee5c. N\u1ebfu ph\u00e1t bi\u1ec3u sau, tr\u00e1nh l\u1eb7p l\u1ea1i \u00fd c\u1ee7a ng\u01b0\u1eddi tr\u01b0\u1edbc.<\/p>\n

C\u1ea7n t\u1eaft \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c \u0111\u1ec3 ch\u1ebf \u0111\u1ed9 rung trong khi h\u1ecdp, kh\u00f4ng \u0111\u01b0\u1ee3c g\u1ecdi ho\u1eb7c nghe \u0111i\u1ec7n tho\u1ea1i trong ph\u00f2ng h\u1ecdp (n\u1ebfu c\u1ea7n thi\u1ebft c\u00f3 th\u1ec3 xin ph\u00e9p ra ngo\u00e0i).<\/p>\n

Kh\u00f4ng n\u00f3i chuy\u1ec7n ri\u00eang, kh\u00f4ng b\u1ecf v\u1ec1 gi\u1eefa ch\u1eebng, kh\u00f4ng c\u1eaft ngang l\u1eddi ng\u01b0\u1eddi kh\u00e1c, kh\u00f4ng ng\u1ee7 g\u1eadt ho\u1eb7c l\u00e0m vi\u1ec7c ri\u00eang trong ph\u00f2ng h\u1ecdp. N\u1ebfu mu\u1ed1n v\u1ec1 khi cu\u1ed9c h\u1ecdp ch\u01b0a k\u1ebft th\u00fac c\u1ea7n xin phe\u0301p va\u0300 \u0111\u01b0\u01a1\u0323c s\u01b0\u0323 \u0111\u00f4\u0300ng y\u0301 cu\u0309a Ban t\u00f4\u0309 ch\u01b0\u0301c ho\u0103\u0323c Ng\u01b0\u1eddi chu\u0309 tr\u00ec;<\/p>\n

Khi tranh lu\u1eadn v\u00e0 th\u1ec3 hi\u1ec7n ch\u00ednh ki\u1ebfn c\u00e1 nh\u00e2n<\/h4>\n

Trong qu\u00e1 tr\u00ecnh th\u1ef1c thi c\u00f4ng vi\u1ec7c, \u0111\u00f4i khi c\u1ea7n tranh lu\u1eadn \u0111\u1ec3 l\u00e0m s\u00e1ng t\u1ecf v\u1ea5n \u0111\u1ec1, \u0111\u1ec3 tham kh\u1ea3o c\u00e1c \u00fd ki\u1ebfn kh\u00e1c nhau nh\u1eb1m t\u00ecm ra ph\u01b0\u01a1ng \u00e1n ho\u1eb7c bi\u1ec7n ph\u00e1p t\u1ed1i \u01b0u. V\u00ec th\u1ebf nh\u1eefng ng\u01b0\u1eddi tham gia tranh lu\u1eadn ch\u1ec9 t\u1eadp trung tr\u00ecnh b\u00e0y quan \u0111i\u1ec3m, ch\u00ednh ki\u1ebfn, c\u0103n c\u1ee9, l\u00fd l\u1ebd c\u1ee7a b\u1ea3n th\u00e2n, kh\u00f4ng n\u00ean ch\u1ec9 tr\u00edch ng\u01b0\u1eddi c\u00f3 \u00fd ki\u1ebfn tr\u00e1i chi\u1ec1u, kh\u00f4ng v\u1ed9i v\u00e0ng k\u1ebft lu\u1eadn \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c sai, c\u1ee7a m\u00ecnh \u0111\u00fang.<\/p>\n

N\u1ebfu kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi \u00fd ki\u1ebfn kh\u00e1c, c\u00f3 th\u1ec3 n\u00f3i \u201ct\u00f4i ngh\u0129 kh\u00e1c anh B\u201d ho\u1eb7c \u201ct\u00f4i mu\u1ed1n \u0111\u1ec1 xu\u1ea5t m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p\/ bi\u1ec7n ph\u00e1p\/ c\u00e1ch l\u00e0m kh\u00e1c\u201d. C\u1ea7n t\u00f4n tr\u1ecdng v\u00e0 ch\u00fa \u00fd \u0111\u1ebfn l\u00fd l\u1ebd c\u1ee7a nh\u1eefng \u00fd ki\u1ebfn tr\u00e1i chi\u1ec1u v\u00e0 h\u1ecdc h\u1ecfi \u1edf \u0111\u00f3 nh\u1eefng \u0111i\u1ec1u b\u1ed5 \u00edch.<\/p>\n

N\u1ebfu cu\u1ed9c tranh lu\u1eadn k\u00e9o d\u00e0i ho\u1eb7c c\u00f3 chi\u1ec1u h\u01b0\u1edbng c\u0103ng th\u1eb3ng, d\u1eabn \u0111\u1ebfn xung \u0111\u1ed9t, hai b\u00ean ho\u1eb7c m\u1ed9t b\u00ean c\u1ea7n ch\u1ee7 \u0111\u1ed9ng d\u1eebng tranh lu\u1eadn, t\u1ea1m ch\u1ea5p nh\u1eadn s\u1ef1 kh\u00e1c bi\u1ec7t c\u0169ng nh\u01b0 nh\u1eefng v\u1ea5n \u0111\u1ec1 ch\u01b0a th\u1ed1ng nh\u1ea5t v\u00e0 h\u1eb9n s\u1ebd quay l\u1ea1i v\u1ea5n \u0111\u1ec1 v\u00e0o d\u1ecbp kh\u00e1c.<\/p>\n

Khi \u0111i thang m\u00e1y<\/h4>\n

Khi \u0111\u1ee3i thang m\u00e1y, ng\u01b0\u1eddi \u0111\u1ee3i ph\u1ea3i \u0111\u1ee9ng sang hai b\u00ean, \u0111\u1ec3 kho\u1ea3ng gi\u1eefa cho ng\u01b0\u1eddi trong thang m\u00e1y \u0111i ra; c\u1ea5p d\u01b0\u1edbi ho\u1eb7c ng\u01b0\u1eddi tr\u1ebb h\u01a1n, nam gi\u1edbi ch\u1ee7 \u0111\u1ed9ng gi\u1eef n\u00fat \u0111i\u1ec1u ch\u1ec9nh c\u1eeda thang m\u00e1y \u0111\u1ec3 kh\u00e1ch, c\u1ea5p tr\u00ean, ng\u01b0\u1eddi cao tu\u1ed5i h\u01a1n v\u00e0 ph\u1ee5 n\u1eef v\u00e0o thang m\u00e1y tr\u01b0\u1edbc.<\/p>\n

Khi l\u00e0 ng\u01b0\u1eddi v\u00e0o sau, ho\u1eb7c ra tr\u01b0\u1edbc, c\u1ea7n c\u00f3 c\u1eed ch\u1ec9 ho\u1eb7c l\u1eddi ch\u00e0o nh\u1eefng ng\u01b0\u1eddi trong thang m\u00e1y. Khi v\u00e0o thang m\u00e1y, ch\u00fa \u00fd \u0111\u1ee9ng sang hai b\u00ean theo h\u00ecnh ch\u1eef U \u0111\u1ec3 kho\u1ea3ng tr\u1ed1ng cho ng\u01b0\u1eddi ra tr\u01b0\u1edbc ho\u1eb7c v\u00e0o sau.<\/p>\n

Khi ng\u1ed3i xe \u00f4 t\u00f4<\/h4>\n

V\u1ecb tr\u00ed ng\u1ed3i trong xe (4 ch\u1ed7): Ch\u1ed7 ng\u1ed3i d\u00e0nh cho ng\u01b0\u1eddi c\u00f3 ch\u1ee9c v\u1ee5 v\u00e0 \u0111\u1ecba v\u1ecb cao, kh\u00e1ch qu\u00fd l\u00e0 h\u00e0ng sau, b\u00ean ph\u1ea3i. Ng\u01b0\u1eddi c\u00f3 v\u1ecb tr\u00ed th\u1ea5p h\u01a1n ng\u1ed3i b\u00ean tr\u00e1i. Th\u01b0 k\u00fd ho\u1eb7c tr\u1ee3 l\u00fd ng\u1ed3i b\u00ean tr\u00ean, c\u00f9ng h\u00e0ng v\u1edbi l\u00e1i xe<\/p>\n

Th\u1ee9 t\u1ef1 l\u00ean xu\u1ed1ng xe: C\u1ea5p d\u01b0\u1edbi, ng\u01b0\u1eddi \u00edt tu\u1ed5i h\u01a1n, nam gi\u1edbi n\u00ean m\u1edf c\u1eeda xe cho kh\u00e1ch, c\u1ea5p tr\u00ean, ng\u01b0\u1eddi cao tu\u1ed5i v\u00e0 ph\u1ee5 n\u1eef l\u00ean ho\u1eb7c xu\u1ed1ng tr\u01b0\u1edbc.<\/p>\n

Khi ng\u1ed3i trong xe: Trong qu\u00e1 tr\u00ecnh xe ch\u1ea1y, nh\u1eefng ng\u01b0\u1eddi ng\u1ed3i tr\u00ean xe c\u00f3 th\u1ec3 tr\u00f2 chuy\u1ec7n v\u1edbi m\u1ee9c \u0111\u1ed9 v\u1eeba ph\u1ea3i v\u00e0 n\u00ean \u00edt chuy\u1ec7n tr\u00f2 v\u1edbi l\u00e1i xe \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m an to\u00e0n.<\/p>\n

M\u1ecdi c\u1eed ch\u1ec9 trong xe ph\u1ea3i v\u0103n minh, l\u1ecbch s\u1ef1 (kh\u00f4ng h\u00fat thu\u1ed1c l\u00e1, trang \u0111i\u1ec3m, \u0111\u00f9a ngh\u1ecbch, \u0103n u\u1ed1ng l\u00e0m m\u1ea5t v\u1ec7 sinh\u2026).<\/p>\n

Khi khen ng\u1ee3i v\u00e0 c\u00e1m \u01a1n ng\u01b0\u1eddi kh\u00e1c<\/h4>\n

N\u00ean ch\u1ee7 \u0111\u1ed9ng khen ho\u1eb7c ghi nh\u1eadn th\u00e0nh t\u00edch, t\u00e0i n\u0103ng, phong c\u00e1ch, \u0111\u1ea1o \u0111\u1ee9c c\u1ee7a ng\u01b0\u1eddi kh\u00e1c b\u1eb1ng th\u00e1i \u0111\u1ed9 ch\u00e2n th\u00e0nh, c\u1ea7u th\u1ecb. Kh\u00f4ng khen ng\u1ee3i ng\u01b0\u1eddi kh\u00e1c nh\u1eefng g\u00ec kh\u00f4ng c\u00f3, ho\u1eb7c t\u00e2ng b\u1ed1c, xu n\u1ecbnh \u0111\u1ec3 g\u00e2y c\u1ea3m t\u00ecnh v\u1edbi nh\u1eefng ng\u01b0\u1eddi c\u00f3 ch\u1ee9c quy\u1ec1n cao.<\/p>\n

Bi\u1ebft c\u1ea3m \u01a1n khi nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 quan t\u00e2m, s\u0103n s\u00f3c, gi\u00fap \u0111\u1ee1, \u0111\u1ed9ng vi\u00ean c\u1ee7a l\u00e3nh \u0111\u1ea1o, c\u1ea5p d\u01b0\u1edbi, \u0111\u1ed3ng nghi\u1ec7p ho\u1eb7c s\u1ef1 h\u1ee3p t\u00e1c hi\u1ec7u qu\u1ea3 c\u1ee7a b\u1ed9 ph\u1eadn, \u0111\u01a1n v\u1ecb, \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng.<\/p>\n

Khi ch\u00fac m\u1eebng v\u00e0 an \u1ee7i ng\u01b0\u1eddi kh\u00e1c<\/h4>\n

Khi l\u00e3nh \u0111\u1ea1o, \u0111\u1ed3ng nghi\u1ec7p ho\u1eb7c \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng c\u00f3 th\u00e0nh t\u00edch \u0111\u1eb7c bi\u1ec7t ho\u1eb7c c\u00f3 tin vui trong cu\u1ed9c s\u1ed1ng gia \u0111\u00ecnh, t\u00f9y theo quan h\u1ec7, m\u1ed7i CB, CC, VC \u0111\u1ec1u n\u00ean ch\u00fac m\u1eebng. C\u00e1ch th\u1ee9c ch\u00fac m\u1eebng r\u1ea5t nhi\u1ec1u v\u00e0 \u0111a d\u1ea1ng: Ch\u00fac m\u1eebng b\u1eb1ng l\u1eddi, ch\u00fac m\u1eebng qua \u0111i\u1ec7n tho\u1ea1i, ch\u00fac m\u1eebng b\u1eb1ng t\u1eb7ng ph\u1ea9m ho\u1eb7c g\u1eedi \u0111i\u1ec7n ch\u00fac m\u1eebng \u2026 n\u00ean c\u1ea7n l\u1ef1a ch\u1ecdn cho ph\u00f9 h\u1ee3p.<\/p>\n

Khi ng\u01b0\u1eddi kh\u00e1c g\u1eb7p kh\u00f3 kh\u0103n ho\u1eb7c c\u00f3 chuy\u1ec7n kh\u00f4ng vui trong gia \u0111\u00ecnh, c\u00e1c CB,CC,VC c\u1ea7n quan t\u00e2m chia s\u1ebb v\u00e0 an \u1ee7i b\u1eb1ng th\u00e1i \u0111\u1ed9 ch\u00e2n th\u00e0nh, l\u1ef1a ch\u1ecdn l\u1eddi l\u1ebd th\u00edch h\u1ee3p, \u0111\u1ed3ng th\u1eddi t\u1ef1 nguy\u1ec7n h\u1ed7 tr\u1ee3 v\u00e0 gi\u00fap \u0111\u1ee1 v\u1ec1 v\u1eadt ch\u1ea5t ho\u1eb7c tinh th\u1ea7n.<\/p>\n

Khi khuy\u00ean nh\u1ee7 v\u00e0 ph\u00ea b\u00ecnh ng\u01b0\u1eddi kh\u00e1c<\/h4>\n

Khi \u0111\u01b0\u1ee3c ng\u01b0\u1eddi kh\u00e1c xin \u00fd ki\u1ebfn, ho\u1eb7c khi th\u1ea5y c\u1ea7n thi\u1ebft, c\u00f3 th\u1ec3 khuy\u00ean nh\u1ee7 c\u1ea5p d\u01b0\u1edbi ho\u1eb7c b\u1ea1n b\u00e8, \u0111\u1ed3ng nghi\u1ec7p. Vi\u1ec7c khuy\u00ean nh\u1ee7 n\u00ean c\u00f3 gi\u1edbi h\u1ea1n, kh\u00f4ng can thi\u1ec7p qu\u00e1 s\u00e2u v\u00e0o \u0111\u1eddi t\u01b0 v\u00e0 lu\u00f4n th\u1ec3 hi\u1ec7n cho ng\u01b0\u1eddi kh\u00e1c bi\u1ebft \u0111\u00e2y ch\u1ec9 l\u00e0 \u00fd ki\u1ebfn c\u00e1 nh\u00e2n \u0111\u1ec3 tham kh\u1ea3o. N\u1ed9i dung khuy\u00ean nh\u1ee7 c\u1ea7n h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau t\u1ed1t \u0111\u1eb9p, gi\u00fap ng\u01b0\u1eddi kh\u00e1c th\u00eam t\u1ef1 tin, t\u00ecm th\u1ea5y ni\u1ec1m vui trong cu\u1ed9c s\u1ed1ng, h\u0103ng h\u00e1i h\u01a1n trong c\u00f4ng vi\u1ec7c; tr\u00e1nh nh\u1eefng l\u1eddi khuy\u00ean mang t\u00ednh ti\u00eau c\u1ef1c, d\u1ec5 d\u1eabn \u0111\u1ebfn h\u1eadu qu\u1ea3 x\u1ea5u.<\/p>\n

Khi th\u1ea5y ng\u01b0\u1eddi kh\u00e1c c\u00f3 nh\u1eefng h\u1ea1n ch\u1ebf v\u00e0 khuy\u1ebft \u0111i\u1ec3m, c\u1ea7n nh\u1eafc nh\u1edf, g\u00f3p \u00fd nh\u1eb9 nh\u00e0ng. N\u1ebfu th\u1ea5y kh\u00f4ng chuy\u1ec3n bi\u1ebfn, n\u00ean ch\u1ee7 \u0111\u1ed9ng ph\u00ea b\u00ecnh. Vi\u1ec7c ph\u00ea b\u00ecnh v\u1eeba l\u00e0 tr\u00e1ch nhi\u1ec7m v\u1eeba l\u00e0 t\u00ecnh c\u1ea3m, \u0111\u1ed3ng th\u1eddi xu\u1ea5t ph\u00e1t t\u1eeb m\u1ee5c ti\u00eau t\u1ed1t \u0111\u1eb9p cho ng\u01b0\u1eddi \u0111\u01b0\u1ee3c ph\u00ea b\u00ecnh v\u00e0 cho t\u1eadp th\u1ec3. C\u1ea7n ph\u00ea b\u00ecnh nghi\u00eam t\u00fac trong c\u00e1c cu\u1ed9c h\u1ecdp (t\u1eeb ph\u1ea1m vi h\u1eb9p tr\u01b0\u1edbc, r\u1ed9ng sau). L\u1eddi l\u1ebd ph\u00ea b\u00ecnh c\u1ea7n \u0111\u01b0\u1ee3c c\u00e2n nh\u1eafc, tr\u00e1nh l\u00e0m t\u1ed5n th\u01b0\u01a1ng ng\u01b0\u1eddi \u0111\u01b0\u1ee3c ph\u00ea b\u00ecnh.<\/p>\n

Khi \u0111\u01b0\u1ee3c ng\u01b0\u1eddi kh\u00e1c khuy\u00ean nh\u1ee7 ho\u1eb7c nh\u1eafc nh\u1edf, ph\u00ea b\u00ecnh, c\u1ea7n c\u00f3 l\u1eddi c\u1ea3m \u01a1n v\u00e0 th\u00e1i \u0111\u1ed9 tr\u00e2n tr\u1ecdng, ti\u1ebfp thu (v\u00ec m\u1ecdi l\u1eddi khuy\u00ean v\u00e0 ph\u00ea b\u00ecnh \u0111\u1ec1u c\u00f3 l\u00fd do v\u00e0 \u0111\u1ec1u h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau t\u1ed1t \u0111\u1eb9p); tr\u00e1nh b\u1ef1c t\u1ee9c, gi\u1eadn d\u1eef, th\u00f9 h\u1eadn ho\u1eb7c xa l\u00e1nh v\u00e0 b\u1ea5t h\u1ee3p t\u00e1c.<\/p>\n

Ng\u01b0\u1eddi kh\u00e9o ph\u00ea b\u00ecnh c\u00f2n bi\u1ebft t\u1ef1 ph\u00ea b\u00ecnh m\u00ecnh tr\u01b0\u1edbc, ph\u00ea b\u00ecnh ng\u01b0\u1eddi kh\u00e1c sau. N\u1ebfu l\u00e0 c\u1ea5p tr\u00ean, tr\u01b0\u1edbc khi ph\u00ea b\u00ecnh c\u1ea5p d\u01b0\u1edbi, c\u1ea7n nh\u1eadn ph\u1ea7n tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh.<\/p>\n

Khi t\u1eeb ch\u1ed1i v\u00e0 xin l\u1ed7i<\/h4>\n

Trong c\u00f4ng vi\u1ec7c v\u00e0 cu\u1ed9c s\u1ed1ng, kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c h\u1ebft m\u1ecdi y\u00eau c\u1ea7u, \u0111\u1ec1 ngh\u1ecb v\u00e0 mong mu\u1ed1n c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. V\u00ec v\u1eady, m\u1ed7i CB, CC, VC c\u1ea7n bi\u1ebft t\u1eeb ch\u1ed1i khi c\u1ea7n thi\u1ebft. Khi t\u1eeb ch\u1ed1i c\u1ea7n n\u00f3i r\u00f5 l\u00fd do, \u0111\u1ed3ng th\u1eddi b\u00e0y t\u1ecf l\u1eddi c\u1ea3m \u01a1n ho\u1eb7c l\u1eddi xin l\u1ed7i v\u00ec \u0111\u00e3 kh\u00f4ng \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u c\u1ee7a h\u1ecd.<\/p>\n

Khi t\u1eeb ch\u1ed1i ho\u1eb7c khi v\u00f4 t\u00ecnh, h\u1eefu \u00fd l\u00e0m cho ng\u01b0\u1eddi kh\u00e1c b\u1ecb ph\u1eadt l\u00f2ng ho\u1eb7c t\u1ed5n th\u01b0\u01a1ng, ch\u00fang ta c\u1ea7n bi\u1ebft xin l\u1ed7i. Vi\u1ec7c xin l\u1ed7i c\u1ea7n k\u1ecbp th\u1eddi v\u1edbi th\u00e1i \u0111\u1ed9 ch\u00e2n th\u00e0nh. C\u00f3 th\u1ec3 xin l\u1ed7i tr\u1ef1c ti\u1ebfp b\u1eb1ng l\u1eddi ho\u1eb7c th\u00f4ng qua c\u00e1c h\u00ecnh th\u1ee9c gi\u00e1n ti\u1ebfp nh\u01b0: Nh\u1eafn tin \u0111i\u1ec7n tho\u1ea1i, g\u1eedi email ho\u1eb7c nh\u1edd ng\u01b0\u1eddi kh\u00e1c l\u00e0m trung gian h\u00f2a gi\u1ea3i.<\/p>\n

Khi tham d\u1ef1 s\u1ef1 ki\u1ec7n, ti\u1ec7c chi\u00eau \u0111\u00e3i<\/h4>\n

Khi \u0111\u01b0\u1ee3c m\u1eddi tham d\u1ef1 c\u00e1c s\u1ef1 ki\u1ec7n (l\u1ec5 k\u1ef7 ni\u1ec7m, kh\u00e1nh th\u00e0nh, kh\u1edfi c\u00f4ng\u2026) CB, CC, VC (\u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c c\u1ea5p l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd) c\u1ea7n x\u00e1c \u0111\u1ecbnh t\u00ednh ch\u1ea5t v\u00e0 t\u1ea7m quan tr\u1ecdng c\u1ee7a s\u1ef1 ki\u1ec7n \u0111\u1ed1i v\u1edbi c\u00e1 nh\u00e2n v\u00e0 c\u01a1 quan \u0111\u1ec3 quy\u1ebft \u0111\u1ecbnh vi\u1ec7c tham d\u1ef1 hay t\u1eeb ch\u1ed1i.<\/p>\n

Khi tham d\u1ef1 c\u00e1c s\u1ef1 ki\u1ec7n, c\u1ea7n l\u1ef1a ch\u1ecdn trang ph\u1ee5c l\u1ecbch s\u1ef1, ph\u00f9 h\u1ee3p v\u1edbi quy \u0111\u1ecbnh chung; chu\u1ea9n b\u1ecb n\u1ed9i dung ph\u00e1t bi\u1ec3u, chu\u1ea9n b\u1ecb hoa v\u00e0 qu\u00e0 t\u1eb7ng (n\u1ebfu c\u1ea7n); \u0111\u1ed1i v\u1edbi nh\u1eefng s\u1ef1 ki\u1ec7n quan tr\u1ecdng, ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u1ea7n c\u00f3 th\u01b0 k\u00fd, tr\u1ee3 l\u00fd ho\u1eb7c ng\u01b0\u1eddi c\u1ea5p d\u01b0\u1edbi th\u00e1p t\u00f9ng.<\/p>\n

N\u1ebfu tham d\u1ef1 ti\u1ec7c chi\u00eau \u0111\u00e3i, c\u1ea7n x\u00e1c \u0111\u1ecbnh lo\u1ea1i ti\u1ec7c \u0111\u01b0\u1ee3c m\u1eddi \u0111\u1ec3 c\u00f3 c\u00e1ch \u1ee9ng x\u1eed ph\u00f9 h\u1ee3p. N\u1ebfu d\u1ef1 ti\u1ec7c \u0111\u1ee9ng, c\u1ea7n tu\u00e2n th\u1ee7 nguy\u00ean t\u1eafc b\u00ecnh \u0111\u1eb3ng, c\u1edfi m\u1edf v\u00e0 t\u1eadn d\u1ee5ng c\u01a1 h\u1ed9i \u0111\u1ec3 k\u1ebft n\u1ed1i, m\u1edf r\u1ed9ng c\u00e1c m\u1ed1i quan h\u1ec7 cho c\u00e1 nh\u00e2n v\u00e0 t\u1eadp th\u1ec3. N\u1ebfu tham d\u1ef1 ti\u1ec7c ng\u1ed3i, c\u1ea7n n\u1eafm v\u1eefng nguy\u00ean t\u1eafc b\u1ed1 tr\u00ed ch\u1ed7 ng\u1ed3i trong l\u1ec5 t\u00e2n h\u00e0nh ch\u00ednh \u0111\u1ec3 tr\u00e1nh s\u01a1 xu\u1ea5t trong quan h\u1ec7 v\u1edbi c\u1ea5p tr\u00ean, kh\u00e1ch v\u00e0 ng\u01b0\u1eddi cao tu\u1ed5i.<\/p>\n

Sau khi tham d\u1ef1 s\u1ef1 ki\u1ec7n v\u00e0 ti\u1ec7c chi\u00eau \u0111\u00e3i, c\u1ea7n b\u00e0y t\u1ecf tr\u1ef1c ti\u1ebfp ho\u1eb7c g\u1eedi l\u1eddi c\u1ea3m \u01a1n \u0111\u1ebfn n\u01a1i ho\u1eb7c ng\u01b0\u1eddi m\u1eddi, k\u00e8m theo l\u1eddi nh\u1eadn x\u00e9t t\u1ed1t \u0111\u1eb9p v\u1ec1 s\u1ef1 ki\u1ec7n v\u00e0 b\u1eefa ti\u1ec7c.<\/p>\n

Khi t\u1eb7ng qu\u00e0 v\u00e0 nh\u1eadn qu\u00e0 t\u1eb7ng<\/h4>\n

Qu\u00e0 t\u1eb7ng l\u00e0 nghi th\u1ee9c l\u1ec5 t\u00e2n \u0111\u1ec3 b\u00e0y t\u1ecf s\u1ef1 tri \u00e2n, s\u1ef1 ng\u01b0\u1ee1ng m\u1ed9 ho\u1eb7c chia s\u1ebb ni\u1ec1m vui nh\u00e2n c\u00e1c s\u1ef1 ki\u1ec7n quan tr\u1ecdng v\u1edbi c\u00e1c c\u1ea5p l\u00e3nh \u0111\u1ea1o, \u0111\u1ed3ng nghi\u1ec7p, \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng. V\u00ec v\u1eady, vi\u1ec7c t\u1eb7ng qu\u00e0 kh\u00f4ng n\u1eb7ng v\u1ec1 gi\u00e1 tr\u1ecb kinh t\u1ebf, m\u00e0 quan tr\u1ecdng l\u00e0 \u1edf c\u00e1ch t\u1eb7ng v\u00e0 th\u00e1i \u0111\u1ed9 c\u1ee7a ng\u01b0\u1eddi t\u1eb7ng qu\u00e0.<\/p>\n

Qu\u00e0 t\u1eb7ng c\u00f3 nhi\u1ec1u lo\u1ea1i, n\u00ean c\u1ea7n bi\u1ebft c\u00e1ch l\u1ef1a ch\u1ecdn qu\u00e0 cho ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng nh\u1eadn qu\u00e0, ph\u00f9 h\u1ee3p v\u1edbi ho\u00e0n c\u1ea3nh v\u00e0 v\u1ecb th\u1ebf c\u1ee7a ng\u01b0\u1eddi t\u1eb7ng, ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c \u0111\u00edch t\u1eb7ng qu\u00e0.<\/p>\n

Ng\u01b0\u1eddi \u0111\u01b0\u1ee3c t\u1eb7ng qu\u00e0 c\u1ea7n c\u00f3 c\u00e1ch \u1ee9ng x\u1eed v\u1edbi qu\u00e0 t\u1eb7ng. N\u1ebfu qu\u00e0 t\u1eb7ng c\u00f3 \u00fd ngh\u0129a th\u00ec n\u00ean nh\u1eadn v\u00e0 tr\u00e2n tr\u1ecdng, c\u1ea3m \u01a1n ng\u01b0\u1eddi t\u1eb7ng. N\u1ebfu l\u00e0 c\u01a1 quan, doanh nghi\u1ec7p th\u00ec c\u1ea7n c\u00f3 th\u01b0 c\u1ea3m \u01a1n c\u1ee7a ng\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u. N\u1ebfu th\u1ea5y l\u00fd do t\u1eb7ng qu\u00e0 kh\u00f4ng h\u1ee3p l\u00fd, m\u1ee5c \u0111\u00edch t\u1eb7ng qu\u00e0 l\u00e0 nh\u1eb1m c\u1ea7u l\u1ee3i ri\u00eang, gi\u00e1 tr\u1ecb qu\u00e0 t\u1eb7ng qu\u00e1 l\u1edbn ho\u1eb7c l\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 bu\u1ed9c m\u00ecnh ph\u1ea3i l\u00e0m nh\u1eefng \u0111i\u1ec1u phi ph\u00e1p, th\u00ec c\u00e1ch x\u1eed l\u00fd th\u00f4ng th\u01b0\u1eddng l\u00e0 c\u1ea3m \u01a1n v\u00e0 t\u1eeb ch\u1ed1i. N\u1ebfu t\u1eeb ch\u1ed1i ngay kh\u00f4ng ti\u1ec7n, c\u00f3 th\u1ec3 g\u1eedi qu\u00e0 l\u1ea1i sau.<\/p>\n","protected":false},"excerpt":{"rendered":"

Nguy\u00ean t\u1eafc chung \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3, c\u00e1c ho\u1ea1t \u0111\u1ed9ng giao ti\u1ebfp c\u1ea7n \u0111\u00e1p \u1ee9ng m\u1ed9t s\u1ed1 nguy\u00ean t\u1eafc nh\u1ea5t \u0111\u1ecbnh. T\u01b0\u01a1ng t\u1ef1, giao ti\u1ebfp c\u00f4ng v\u1ee5 c\u0169ng c\u1ea7n tu\u00e2n th\u1ee7 m\u1ed9t s\u1ed1 nguy\u00ean t\u1eafc sau: T\u00f4n tr\u1ecdng Th\u1ec3 hi\u1ec7n th\u00e1i \u0111\u1ed9 t\u00f4n tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c b\u00ean c\u00f9ng tham gia giao ti\u1ebfp l\u00e0 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[208],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4811"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=4811"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4811\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=4811"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=4811"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=4811"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}