{"id":4820,"date":"2023-11-29T19:36:20","date_gmt":"2023-11-29T19:36:20","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=4820"},"modified":"2023-11-29T12:05:35","modified_gmt":"2023-11-29T12:05:35","slug":"de-giao-tiep-voi-cap-duoi-hieu-qua-nen-va-khong-nen-lam-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/de-giao-tiep-voi-cap-duoi-hieu-qua-nen-va-khong-nen-lam-gi.html","title":{"rendered":"\u0110\u1ec3 giao ti\u1ebfp v\u1edbi c\u1ea5p d\u01b0\u1edbi HI\u1ec6U QU\u1ea2 \u2013 N\u00ean v\u00e0 Kh\u00f4ng n\u00ean l\u00e0m g\u00ec?"},"content":{"rendered":"

S\u1ebd kh\u00f4ng c\u00f3 m\u1ed9t chu\u1ea9n m\u1ee9c chung n\u00e0o trong giao ti\u1ebfp v\u1edbi c\u1ea5p d\u01b0\u1edbi. T\u00f9y t\u1eebng ho\u00e0n c\u1ea3nh, tr\u01b0\u1eddng h\u1ee3p, \u0111\u1eb7c th\u00f9 doanh nghi\u1ec7p v\u00e0 nh\u00e2n vi\u00ean m\u00e0 nh\u00e0 qu\u1ea3n l\u00fd s\u1ebd c\u00f3 nh\u1eefng c\u00e2n nh\u1eafc khi giao ti\u1ebfp kh\u00e1c nhau. Tuy nhi\u00ean, 9 l\u01b0u \u00fd d\u01b0\u1edbi \u0111\u00e2y c\u00f3 th\u1ec3 l\u00e0 g\u1ee3i \u00fd t\u1ed1t gi\u00fap b\u1ea1n giao ti\u1ebfp hi\u1ec7u qu\u1ea3 h\u01a1n v\u1edbi nh\u00e2n vi\u00ean.<\/p>\n

1. Giao ti\u1ebfp th\u01b0\u1eddng xuy\u00ean<\/strong><\/p>\n

Nh\u00e0 qu\u1ea3n l\u00fd n\u00ean th\u1ef1c hi\u1ec7n giao ti\u1ebfp th\u01b0\u1eddng xuy\u00ean v\u1edbi c\u1ea5p d\u01b0\u1edbi. Vi\u1ec7c giao ti\u1ebfp th\u01b0\u1eddng xuy\u00ean s\u1ebd gi\u00fap gia t\u0103ng t\u01b0\u01a1ng t\u00e1c, s\u1ef1 th\u1ea5u hi\u1ec3u trong \u0111\u1ed9i ng\u0169 l\u00e0m vi\u1ec7c. V\u00e0 ch\u1ec9 khi, team c\u1ee7a b\u1ea1n c\u00f3 s\u1ef1 t\u01b0\u01a1ng t\u00e1c, th\u1ea5u hi\u1ec3u nhau \u0111\u1ee7 th\u00ec qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean c\u0169ng nh\u01b0 gi\u1eefa nh\u00e2n vi\u00ean v\u1edbi nh\u00e2n vi\u00ean m\u1edbi c\u00f3 th\u1ec3 ph\u1ed1i h\u1ee3p c\u00f4ng vi\u1ec7c thu\u1eadn l\u1ee3i.<\/p>\n

M\u1eb7t kh\u00e1c, giao ti\u1ebfp th\u01b0\u1eddng xuy\u00ean c\u00f2n gi\u00fap team c\u1ee7a b\u1ea1n h\u1ea1n ch\u1ebf \u0111\u01b0\u1ee3c c\u00e1c r\u1ee7i r\u1ecfi ch\u1ec7ch h\u01b0\u1edbng m\u1ee5c ti\u00eau. V\u00ed d\u1ee5 nh\u01b0 m\u1ee5c ti\u00eau tu\u1ea7n c\u1ee7a team tuy\u1ec3n d\u1ee5ng c\u1ee7a b\u1ea1n l\u00e0 tuy\u1ec3n \u0111\u01b0\u1ee3c \u0111\u1ee7 2 L\u1eadp tr\u00ecnh vi\u00ean .Net. Tuy nhi\u00ean, do kh\u00f4ng giao ti\u1ebfp r\u00f5 r\u00e0ng, th\u01b0\u1eddng xuy\u00ean m\u00e0 nh\u00e2n vi\u00ean tuy\u1ec3n d\u1ee5ng l\u1ea1i hi\u1ec3u nh\u1ea7m v\u00e0 th\u1ef1c hi\u1ec7n tuy\u1ec3n d\u1ee5ng 2 L\u1eadp tr\u00ecnh vi\u00ean Mobile ch\u1eb3ng h\u1ea1n. Nh\u1ea7m l\u1eabn, ch\u1ec7ch h\u01b0\u1edbng m\u1ee5c ti\u00eau \u0111\u00f3 c\u00f3 th\u1ec3 ph\u00e1t sinh do gi\u1eefa qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean h\u1ea1n ch\u1ebf giao ti\u1ebfp, t\u01b0\u01a1ng t\u00e1c v\u1edbi nhau.<\/p>\n

\"Giao<\/p>\n

Giao ti\u1ebfp th\u01b0\u1eddng xuy\u00ean s\u1ebd gi\u00fap team c\u1ee7a b\u1ea1n ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 h\u01a1n<\/em><\/p>\n<\/div>\n

2. Hi\u1ec3u r\u00f5 c\u1ea5p d\u01b0\u1edbi c\u1ee7a b\u1ea1n<\/strong><\/p>\n

B\u1ea1n c\u1ea7n hi\u1ec3u r\u00f5 c\u1ea5p d\u01b0\u1edbi c\u1ee7a m\u00ecnh b\u1edfi v\u00ec v\u1ec1 b\u1ea3n ch\u1ea5t nh\u00e2n s\u1ef1 l\u00e0 c\u00e2u chuy\u1ec7n c\u1ee7a con ng\u01b0\u1eddi, h\u01b0\u1edbng \u0111\u1ebfn con ng\u01b0\u1eddi. B\u1ea1n ch\u1ec9 c\u00f3 th\u1ec3 v\u1eadn h\u00e0nh, \u0111i\u1ec1u ph\u1ed1i c\u00f4ng vi\u1ec7c c\u1ee7a c\u1ea3 team n\u1ebfu b\u1ea1n hi\u1ec3u r\u00f5 v\u1ec1 c\u1ea5p d\u01b0\u1edbi, bi\u1ebft r\u00f5 ng\u01b0\u1eddi n\u00e0o ph\u00f9 h\u1ee3p vi\u1ec7c g\u00ec v\u00e0 ng\u01b0\u1ee3c l\u1ea1i v\u00e0 vi\u1ec7c g\u00ec s\u1ebd ph\u00f9 h\u1ee3p ng\u01b0\u1eddi n\u00e0o.<\/p>\n

V\u00ed d\u1ee5 nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n l\u00e0 ng\u01b0\u1eddi l\u00e0m vi\u1ec7c \u0111\u1ed9c l\u1eadp t\u1ed1t, c\u00f3 xu h\u01b0\u1edbng h\u01b0\u1edbng n\u1ed9i th\u00ec b\u1ea1n c\u00f3 th\u1ec3 giao nh\u1eefng c\u00f4ng vi\u1ec7c t\u1ec9 m\u1ec9, c\u1ea9n th\u1eadn cho nh\u00e2n vi\u00ean. Ng\u01b0\u1ee3c l\u1ea1i, n\u1ebfu nh\u00e2n vi\u00ean l\u00e0 ng\u01b0\u1eddi qu\u1ea3ng giao, nhanh nh\u1eb9n trong giao ti\u1ebfp, quan h\u1ec7 th\u00ec b\u1ea1n c\u00f3 th\u1ec3 giao nh\u1eefng c\u00f4ng vi\u1ec7c v\u1ec1 \u0111\u1ed1i ngo\u1ea1i, ti\u1ebfp th\u1ecb, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng\u2026<\/p>\n

3. Lu\u00f4n l\u1eafng nghe c\u1ea5p d\u01b0\u1edbi<\/strong><\/p>\n

Khi nh\u00e2n vi\u00ean c\u00f3 v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh ho\u1eb7c nh\u1eefng v\u01b0\u1edbng m\u1eafc trong c\u00f4ng vi\u1ec7c, h\u1ecd c\u1ea7n c\u00f3 ng\u01b0\u1eddi chia s\u1ebb, l\u1eafng nghe v\u00e0 ph\u1ea3n h\u1ed3i gi\u00fap h\u1ecd nh\u1eefng l\u1eddi khuy\u00ean gi\u00fap x\u1eed l\u00fd c\u00f4ng vi\u1ec7c t\u1ed1t h\u01a1n. B\u1ea1n n\u00ean lu\u00f4n l\u1eafng nghe c\u1ea5p d\u01b0\u1edbi c\u1ee7a m\u00ecnh.<\/p>\n

\u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 khi\u1ebfn nh\u00e0 qu\u1ea3n l\u00fd t\u1ed1n nhi\u1ec1u th\u1eddi gian, n\u1ed7 l\u1ef1c nh\u01b0ng s\u1ebd \u0111em l\u1ea1i hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c v\u01b0\u1ee3t tr\u1ed9i cho team trong c\u1ea3 ng\u1eafn, trung v\u00e0 d\u00e0i h\u1ea1n. Khi nh\u00e2n vi\u00ean \u0111\u00e3 \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 cung c\u1ea5p c\u00e1c ph\u1ea3n h\u1ed3i, h\u1ecd s\u1ebd l\u00e0m vi\u1ec7c v\u1edbi s\u1ef1 t\u1eadp trung v\u00e0 hi\u1ec7u su\u1ea5t cao h\u01a1n.<\/p>\n

M\u1eb7t kh\u00e1c, nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd l\u1eafng nghe c\u0169ng s\u1ebd c\u00f3 c\u1ea3m gi\u00e1c \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng, \u0111\u01b0\u1ee3c l\u00e0m vi\u1ec7c trong m\u1ed9t team. \u0110i\u1ec1u \u0111\u00f3 s\u1ebd gi\u00fap nh\u00e2n vi\u00ean g\u1eafn b\u00f3, \u0111\u1ed3ng h\u00e0nh c\u00f9ng c\u00f4ng ty, c\u00f9ng team l\u00e2u d\u00e0i, trung th\u00e0nh h\u01a1n.<\/p>\n

4. Gi\u1eef th\u00e1i \u0111\u1ed9 b\u00ecnh t\u0129nh, \u0111i\u1ec1m \u0111\u1ea1m<\/strong><\/p>\n

Trong khi giao ti\u1ebfp v\u1edbi c\u1ea5p d\u01b0\u1edbi, b\u1ea1n n\u00ean gi\u1eef th\u00e1i \u0111\u1ed9 b\u00ecnh t\u0129nh, \u0111i\u1ec1m \u0111\u1ea1m. Nh\u1eefng l\u1eddi khuy\u00ean, g\u00f3p \u00fd v\u1edbi nh\u00e2n vi\u00ean (n\u1ebfu c\u00f3) c\u0169ng n\u00ean \u0111\u01b0\u1ee3c \u0111\u01b0a ra v\u1edbi s\u1eafc th\u00e1i trung t\u00ednh, kh\u00f4ng h\u1ed3 h\u1edfi nh\u01b0ng c\u0169ng kh\u00f4ng bi\u1ebfn th\u00e0nh ch\u1ec9 tr\u00edch, c\u00f4ng k\u00edch c\u00e1 nh\u00e2n.<\/p>\n

Khi b\u1ea1n gi\u1eef \u0111\u01b0\u1ee3c th\u00e1i \u0111\u1ed9 b\u00ecnh t\u0129nh, \u0111i\u1ec1m \u0111\u1ea1m, nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n c\u0169ng s\u1ebd b\u00ecnh t\u0129nh l\u1eafng nghe h\u01a1n v\u00e0 kh\u00f4ng t\u00ecm c\u00e1ch ph\u1ea3n \u1ee9ng, ch\u1ed1ng \u0111\u1ed1i hay ng\u01b0\u1ee3c l\u1ea1i l\u00e0 im l\u1eb7ng th\u1ee5 \u0111\u1ed9ng. Qu\u00e1 tr\u00ecnh giao ti\u1ebfp khi \u0111\u00f3 s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 t\u00edch c\u1ef1c, nh\u01b0 mong \u0111\u1ee3i.<\/p>\n

5. Khen ch\u00ea \u0111\u00fang c\u00e1ch<\/strong><\/p>\n

Khen c\u0169ng c\u1ea7n c\u00e2n nh\u1eafc \u0111\u1ec3 nh\u00e2n vi\u00ean c\u00f3 \u0111\u01b0\u1ee3c c\u1ea3m gi\u00e1c c\u1ee7a ng\u01b0\u1eddi chi\u1ebfn th\u1eafng, \u0111\u01b0\u1ee3c t\u1eadp th\u1ec3 tr\u00e2n tr\u1ecdng nh\u01b0ng kh\u00f4ng bi\u1ebfn nh\u00e2n vi\u00ean tr\u1edf th\u00e0nh nh\u1eefng ng\u01b0\u1eddi m\u1eafc b\u1ec7nh ng\u00f4i sao, \u0111\u1eb7t c\u00e1 nh\u00e2n cao h\u01a1n t\u1eadp th\u1ec3. Ng\u01b0\u1ee3c l\u1ea1i, ch\u00ea c\u0169ng c\u1ea7n th\u1eadn tr\u1ecdng \u0111\u1ec3 nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ea7n kh\u1eafc ph\u1ee5c nh\u01b0ng kh\u00f4ng c\u1ea3m th\u1ea5y b\u1ecb c\u00f4ng ty, qu\u1ea3n l\u00fd coi th\u01b0\u1eddng, kh\u00f4ng t\u00f4n tr\u1ecdng.<\/p>\n

Th\u1ef1c t\u1ebf, c\u00e1ch khen ch\u00ea \u0111\u00fang c\u00e1ch, hi\u1ec7u qu\u1ea3 l\u00e0 khen \u0111\u00fang \u0111i\u1ec3m c\u1ea7n khen v\u00e0 ch\u00ea \u0111\u00fang \u0111i\u1ec3m c\u1ea7n ch\u00ea. Khi b\u1ea1n khen ch\u00ea \u0111\u00fang v\u00e0 c\u00f3 \u0111\u01b0\u1ee3c c\u00e1ch th\u1ec3 hi\u1ec7n khen ch\u00ea ph\u00f9 h\u1ee3p th\u00ec nh\u00e2n vi\u00ean s\u1ebd d\u1ec5 d\u00e0ng ti\u1ebfp nh\u1eadn nh\u1eefng l\u1eddi khen ch\u00ea \u0111\u00f3 h\u01a1n.<\/p>\n

N\u1ebfu c\u1ea7n thi\u1ebft, b\u1ea1n c\u00f3 th\u1ec3 ti\u1ebfn h\u00e0nh khen ng\u1ee3i nh\u00e2n vi\u00ean theo c\u1ea3 h\u00ecnh th\u1ee9c c\u00f4ng khai v\u00e0 ri\u00eang t\u01b0 nh\u01b0ng khi ch\u00ea th\u00ec b\u1ea1n n\u00ean ti\u1ebfn h\u00e0nh ri\u00eang t\u01b0, check-in 1 1 v\u1edbi nh\u00e2n vi\u00ean. \u0110i\u1ec1u \u0111\u00f3 s\u1ebd gi\u00fap nh\u00e2n vi\u00ean d\u1ec5 d\u00e0ng ti\u1ebfp nh\u1eadn nh\u1eefng l\u1eddi ch\u00ea, nh\u1eefng ph\u1ea3n h\u1ed3i ti\u00eau c\u1ef1c t\u1eeb qu\u1ea3n l\u00fd v\u00e0 t\u00ecm c\u00e1ch kh\u1eafc ph\u1ee5c h\u01a1n.<\/p>\n

\"Khen<\/p>\n

L\u1eddi khen ng\u1ee3i nh\u00e2n vi\u00ean n\u00ean \u0111\u01b0\u1ee3c \u0111\u01b0a ra c\u00f4ng khai nh\u01b0ng nh\u1eefng g\u00f3p \u00fd n\u00ean \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n ri\u00eang t\u01b0 trong bu\u1ed5i check-in 1 1<\/em><\/p>\n<\/div>\n

6. Giao ti\u1ebfp v\u1edbi c\u1ea5p d\u01b0\u1edbi b\u1eb1ng s\u1ef1 ch\u00e2n th\u00e0nh<\/strong><\/p>\n

Giao ti\u1ebfp c\u00f3 th\u1ec3 c\u1ea7n k\u1ef9 thu\u1eadt nh\u01b0ng mu\u1ed1n giao ti\u1ebfp th\u00e0nh c\u00f4ng v\u1edbi nh\u00e2n vi\u00ean, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n \u0111\u1ea3m b\u1ea3o giao ti\u1ebfp b\u1eb1ng s\u1ef1 ch\u00e2n th\u00e0nh. \u0110\u00f3 m\u1edbi l\u00e0 c\u00e1i g\u1ed1c gi\u00fap vi\u1ec7c giao ti\u1ebfp, m\u1ed1i quan h\u1ec7 c\u1ee7a qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean th\u00eam g\u1eafn b\u00f3, hi\u1ec7u qu\u1ea3.<\/p>\n

Khi nh\u00e0 qu\u1ea3n l\u00fd giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean b\u1eb1ng s\u1ef1 ch\u00e2n th\u00e0nh th\u00ec nh\u00e2n vi\u00ean c\u0169ng s\u1ebd \u0111\u00e1p l\u1ea1i, giao ti\u1ebfp v\u1edbi qu\u1ea3n l\u00fd b\u1eb1ng s\u1ef1 ch\u00e2n th\u00e0nh. Nh\u1eefng r\u00e0o c\u1ea3n trong giao ti\u1ebfp nh\u1edd \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c x\u00f3a b\u1ecf d\u1ea7n.<\/p>\n

7. T\u1ea1o kh\u00f4ng kh\u00ed vui v\u1ebb<\/strong><\/p>\n

Kh\u00f4ng kh\u00ed vui v\u1ebb trong giao ti\u1ebfp s\u1ebd gi\u00fap c\u1ea3 nh\u00e2n vi\u00ean v\u00e0 nh\u00e0 qu\u1ea3n l\u00fd \u0111\u1ec1u tho\u1ea3i m\u00e1i chia s\u1ebb, giao ti\u1ebfp v\u1edbi nhau h\u01a1n. \u0110\u1ec3 t\u1ea1o \u0111\u01b0\u1ee3c kh\u00f4ng kh\u00ed vui v\u1ebb trong n\u1ed9i b\u1ed9, nh\u00e0 qu\u1ea3n l\u00fd n\u00ean l\u01b0u \u00fd:<\/p>\n

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  • Kh\u00f4ng d\u1eabn c\u00e1c cu\u1ed9c \u0111\u1ed1i tho\u1ea1i, trao \u0111\u1ed5i \u0111\u1ebfn h\u01b0\u1edbng xung \u0111\u1ed9t, \u0111\u1ed1i \u0111\u1ea7u<\/li>\n
  • Ch\u00fa \u00fd tuy\u1ec3n d\u1ee5ng nh\u00e2n vi\u00ean kh\u00f4ng ch\u1ec9 c\u1ea7n ph\u00f9 h\u1ee3p v\u1ec1 chuy\u00ean m\u00f4n, k\u1ef9 n\u0103ng, kinh nghi\u1ec7m l\u00e0m vi\u1ec7c m\u00e0 c\u00f2n c\u1ea7n ph\u00f9 h\u1ee3p v\u1ec1 v\u0103n h\u00f3a, t\u00ednh c\u00e1ch, c\u00f3 th\u1ec3 t\u1ea1o kh\u00f4ng kh\u00ed vui v\u1ebb khi l\u00e0m vi\u1ec7c c\u00f9ng team<\/li>\n
  • Ch\u00ednh nh\u00e0 qu\u1ea3n l\u00fd c\u0169ng c\u1ea7n tr\u1edf th\u00e0nh nh\u00e2n t\u1ed1 t\u1ea1o n\u00ean kh\u00f4ng kh\u00ed vui v\u1ebb. B\u1ea1n c\u00f3 th\u1ec3 gi\u00fap kh\u00f4ng kh\u00ed team vui v\u1ebb h\u01a1n b\u1eb1ng m\u1ed9t s\u1ed1 c\u00e1ch nh\u01b0: khen ng\u1ee3i c\u00f4ng khai nh\u00e2n vi\u00ean; t\u1ed5 ch\u1ee9c \u0103n tr\u01b0a c\u00f9ng nhau v\u00e0o th\u1ee9 6 h\u00e0ng tu\u1ea7n; mua t\u1eb7ng nh\u00e2n vi\u00ean c\u00e1c m\u00f3n qu\u00e0 nh\u1ecf\u2026<\/li>\n<\/ul>\n

    8. Quan t\u00e2m \u0111\u1ebfn c\u1ea3 cu\u1ed9c s\u1ed1ng c\u1ee7a c\u1ea5p d\u01b0\u1edbi<\/strong><\/p>\n

    Cu\u1ed9c s\u1ed1ng c\u1ee7a c\u1ea5p d\u01b0\u1edbi c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng nhi\u1ec1u \u0111\u1ebfn hi\u1ec7u qu\u1ea3, hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn vi\u1ec7c giao ti\u1ebfp trong c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. Khi nh\u00e2n vi\u00ean c\u00f3 cu\u1ed9c s\u1ed1ng \u1ed5n \u0111\u1ecbnh, b\u00ecnh h\u00f2a th\u00ec h\u1ecd c\u0169ng s\u1ebd y\u00ean t\u00e2m l\u00e0m vi\u1ec7c v\u00e0 c\u00f3 c\u00e1ch giao ti\u1ebfp c\u00f4ng vi\u1ec7c t\u1ed1t h\u01a1n. Do \u0111\u00f3, nh\u00e0 qu\u1ea3n l\u00fd n\u00ean ch\u00fa \u00fd \u0111\u1ebfn cu\u1ed9c s\u1ed1ng c\u1ee7a c\u1ea5p d\u01b0\u1edbi \u0111\u1ec3 gi\u00fap nh\u00e2n vi\u00ean y\u00ean t\u00e2m l\u00e0m vi\u1ec7c v\u00e0 c\u00e2n b\u1eb1ng v\u1edbi cu\u1ed9c s\u1ed1ng h\u01a1n.<\/p>\n

    V\u00ed d\u1ee5<\/strong>:<\/p>\n

    Tr\u01b0\u1eddng h\u1ee3p nh\u00e2n vi\u00ean c\u00f3 ng\u01b0\u1eddi nh\u00e0 nh\u1eadp vi\u1ec7n, kh\u00f4ng c\u00f3 ng\u01b0\u1eddi ch\u0103m s\u00f3c, nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 b\u1ed1 tr\u00ed nh\u00e2n vi\u00ean kh\u00e1c c\u00f9ng b\u1ed9 ph\u1eadn gi\u1ea3m t\u1ea3i c\u00f4ng vi\u1ec7c cho h\u1ecd. C\u1ea3 team c\u0169ng c\u00f3 th\u1ec3 b\u1ed1 tr\u00ed th\u1eddi gian \u0111\u1ebfn vi\u1ec7n th\u0103m, t\u1eb7ng qu\u00e0 cho ng\u01b0\u1eddi th\u00e2n nh\u00e2n vi\u00ean.<\/p>\n

    9. Ki\u00ean nh\u1eabn v\u00e0 bi\u1ebft thuy\u1ebft ph\u1ee5c<\/strong><\/p>\n

    \u0110\u1ed9i ng\u0169 nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 l\u00e0 t\u1eadp h\u1ee3p c\u1ee7a r\u1ea5t nhi\u1ec1u t\u00ednh c\u00e1ch, nhu c\u1ea7u, \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c kh\u00e1c nhau. Do \u0111\u00f3, trong giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean, b\u1ea1n c\u1ea7n c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 ki\u00ean nh\u1eabn v\u00e0 bi\u1ebft c\u00e1ch thuy\u1ebft ph\u1ee5c nh\u00e2n vi\u00ean.<\/p>\n

    V\u00ed d\u1ee5<\/strong>:<\/p>\n

    Nh\u00f3m nh\u00e2n vi\u00ean c\u00f3 hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c c\u00e1 nh\u00e2n t\u1ed1t nh\u01b0ng thi\u1ebfu tinh th\u1ea7n h\u1ee3p t\u00e1c, l\u00e0m vi\u1ec7c nh\u00f3m, b\u1ea1n c\u00f3 th\u1ec3 khuy\u1ebfn kh\u00edch v\u00e0 ki\u00ean nh\u1eabn trao cho nh\u00e2n vi\u00ean nh\u1eefng c\u01a1 h\u1ed9i tham gia teambuilding, c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u1ed9i nh\u00f3m. Nh\u01b0 v\u1eady, nh\u00e2n s\u1ebd h\u00f2a \u0111\u1ed3ng v\u00e0 g\u1ea7n g\u0169i h\u01a1n v\u1edbi c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c trong team.<\/p>\n

    C\u00f2n v\u1edbi nh\u1eefng nh\u00e2n vi\u00ean c\u00f3 nguy c\u01a1 suy gi\u1ea3m hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c do ch\u1eadm ho\u1eb7c l\u01b0\u1eddi bi\u1ebfng trong vi\u1ec7c c\u1eadp nh\u1eadt ki\u1ebfn th\u1ee9c m\u1edbi, b\u1ea1n c\u00f3 th\u1ec3 ki\u00ean nh\u1eabn, thuy\u1ebft ph\u1ee5c nh\u00e2n vi\u00ean v\u00e0 trao cho h\u1ecd nh\u1eefng c\u01a1 h\u1ed9i tham gia c\u00e1c kh\u00f3a \u0111\u00e0o t\u1ea1o b\u1ed5 sung c\u1ea7n thi\u1ebft.<\/p>\n

    Khi b\u1ea1n v\u1edbi vai tr\u00f2 l\u00e0 nh\u00e0 qu\u1ea3n l\u00fd th\u1ef1c s\u1ef1 ki\u00ean nh\u1eabn, d\u00e0nh th\u1eddi gian cho nh\u00e2n vi\u00ean v\u00e0 bi\u1ebft c\u00e1ch thuy\u1ebft ph\u1ee5c th\u00ec nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n s\u1ebd d\u1ec5 d\u00e0ng h\u01a1n \u0111\u1ec3 v\u01b0\u1ee3t qua c\u00e1c r\u00e0o c\u1ea3n giao ti\u1ebfp, r\u00e0o c\u1ea3n c\u00f4ng vi\u1ec7c. H\u1ecd s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng c\u1ea3i ti\u1ebfn t\u00edch c\u1ef1c, v\u01b0\u1ee3t tr\u1ed9i v\u1ec1 hi\u1ec7u qu\u1ea3, hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c c\u0169ng nh\u01b0 trong giao ti\u1ebfp gi\u1eefa nh\u00e2n vi\u00ean v\u1edbi qu\u1ea3n l\u00fd.<\/p>\n

    8 l\u1ed7i th\u01b0\u1eddng g\u1eb7p nh\u1ea5t khi giao ti\u1ebfp v\u1edbi c\u1ea5p d\u01b0\u1edbi<\/h2>\n

    L\u01b0u \u00fd v\u1ec1 nh\u1eefng l\u1ed7i th\u01b0\u1eddng g\u1eb7p khi giao ti\u1ebfp v\u1edbi c\u1ea5p d\u01b0\u1edbi s\u1ebd gi\u00fap b\u1ea1n tr\u00e1nh \u0111\u01b0\u1ee3c nh\u1eefng sai l\u1ea7m kh\u00f4ng \u0111\u00e1ng c\u00f3.<\/p>\n

    1. Kh\u00f4ng bao gi\u1edd ho\u1eb7c c\u00f3 r\u1ea5t \u00edt l\u1eddi khen<\/strong><\/p>\n

    B\u1ea1n kh\u00f4ng n\u00ean h\u1ea1n ch\u1ebf ho\u1eb7c th\u1eadm ch\u00ed l\u00e0 kh\u00f4ng bao gi\u1edd d\u00e0nh l\u1eddi khen ng\u1ee3i cho nh\u00e2n vi\u00ean. L\u1eddi khen ng\u1ee3i \u0111\u00fang ng\u01b0\u1eddi, \u0111\u00fang th\u1eddi \u0111i\u1ec3m th\u1eadm ch\u00ed c\u00f2n c\u00f3 gi\u00e1 tr\u1ecb v\u1edbi nh\u00e2n vi\u00ean h\u01a1n c\u1ea3 nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh t\u0103ng l\u01b0\u01a1ng th\u01b0\u1edfng, ph\u00fac l\u1ee3i.<\/p>\n

    B\u1edfi v\u00ec, l\u1eddi khen ng\u1ee3i l\u00e0 bi\u1ec3u hi\u1ec7n c\u1ee5 th\u1ec3 h\u00f3a c\u1ee7a s\u1ef1 t\u00f4n tr\u1ecdng, s\u1ef1 c\u00f4ng nh\u1eadn m\u00e0 c\u00f4ng ty d\u00e0nh cho nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh. H\u1ea7u h\u1ebft nh\u00e2n vi\u00ean s\u1ebd c\u1ea7n c\u00f3 \u0111\u01b0\u1ee3c v\u00e0 mong mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng, c\u00f4ng nh\u1eadn \u0111\u00f3. Nh\u00e2n vi\u00ean s\u1ebd kh\u00f3 g\u1eafn b\u00f3, l\u00e0m vi\u1ec7c l\u00e2u d\u00e0i t\u1ea1i m\u1ed9t c\u00f4ng ty n\u1ebfu kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng, c\u00f4ng nh\u1eadn t\u1eeb t\u1ed5 ch\u1ee9c.<\/p>\n

    \"Khen<\/p>\n

    Nh\u1eefng l\u1eddi khen ng\u1ee3i \u0111\u00fang l\u00fac s\u1ebd gi\u00fap nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n m\u1ea1nh m\u1ebd, hi\u1ec7u su\u1ea5t h\u01a1n trong c\u00f4ng vi\u1ec7c<\/em><\/p>\n<\/div>\n

    2. Giao ti\u1ebfp th\u00f4 l\u1ed7<\/strong><\/p>\n

    Nh\u1eefng l\u1eddi h\u1eb1n h\u1ecdc, th\u00f4 l\u1ed7 ho\u1eb7c th\u1eadm ch\u00ed l\u00e0 ch\u1eedi m\u1eafng nh\u00e2n vi\u00ean c\u1ea7n \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t. B\u1ea1n kh\u00f4ng n\u00ean s\u1eed d\u1ee5ng v\u1ecb th\u1ebf c\u1ea5p tr\u00ean \u2013 c\u1ea5p d\u01b0\u1edbi \u0111\u1ec3 giao ti\u1ebfp th\u00f4 l\u1ed7, th\u1ec3 hi\u1ec7n quy\u1ec1n l\u1ef1c c\u1ee7a m\u00ecnh v\u1edbi nh\u00e2n vi\u00ean. Khi b\u1ea1n giao ti\u1ebfp th\u00f4 l\u1ed7 v\u1edbi nh\u00e2n vi\u00ean, kho\u1ea3ng c\u00e1ch gi\u1eefa b\u1ea1n v\u00e0 nh\u00e2n vi\u00ean s\u1ebd ng\u00e0y c\u00e0ng xa v\u00e0 hi\u1ec7u qu\u1ea3 giao ti\u1ebfp c\u0169ng t\u1ea5t y\u1ebfu s\u1ebd suy gi\u1ea3m.<\/p>\n

    Tuy nhi\u00ean, khi n\u00f3i v\u1ec1 l\u01b0u \u00fd kh\u00f4ng n\u00ean giao ti\u1ebfp th\u00f4 l\u1ed7 kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n c\u1ea7n h\u1ea1n ch\u1ebf s\u1ef1 th\u1eb3ng th\u1eafn trong c\u00f4ng vi\u1ec7c. N\u1ebfu nh\u00e2n vi\u00ean m\u1eafc sai l\u1ea7m trong c\u00f4ng vi\u1ec7c, b\u1ea1n c\u00f3 th\u1ec3 th\u1eb3ng th\u1eafn ch\u1ec9 ra cho nh\u00e2n vi\u00ean trong bu\u1ed5i check-in 1 1. Gi\u1eefa th\u00f4 l\u1ed7 v\u00e0 th\u1eb3ng th\u1eafn trong giao ti\u1ebfp c\u00f3 m\u1ed9t kho\u1ea3ng c\u00e1ch. B\u1ea1n n\u00ean c\u00e2n nh\u1eafc c\u00e1ch \u1ee9ng x\u1eed, giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean \u0111\u1ec3 v\u1eeba \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 giao ti\u1ebfp, s\u1ef1 th\u1eb3ng th\u1eafn m\u00e0 kh\u00f4ng tr\u1edf th\u00e0nh th\u00f4 l\u1ed7.<\/p>\n

    3. Ch\u1ec9 th\u00edch ng\u01b0\u1eddi suy ngh\u0129 \u201cgi\u1ed1ng m\u00ecnh\u201d<\/strong><\/p>\n

    N\u1ebfu to\u00e0n c\u00f4ng ty, t\u1ed5 ch\u1ee9c ch\u1ec9 to\u00e0n nh\u1eefng ng\u01b0\u1eddi suy ngh\u0129 gi\u1ed1ng nhau, to\u00e0n nh\u1eefng c\u00e1i \u0111\u1ea7u \u0111\u1ed3ng thu\u1eadn th\u00ec r\u1ea5t kh\u00f3 \u0111\u1ec3 c\u00f3 nh\u1eefng b\u01b0\u1edbc ti\u1ebfn ph\u00e1t tri\u1ec3n v\u01b0\u1ee3t tr\u1ed9i. B\u1ea3n ch\u1ea5t c\u1ee7a s\u1ef1 ph\u00e1t tri\u1ec3n, qu\u1ea3n tr\u1ecb hi\u1ec7u qu\u1ea3 doanh nghi\u1ec7p l\u00e0 nh\u00ecn nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eefng v\u01b0\u1edbng m\u1eafc, t\u1ed3n t\u1ea1i trong t\u1ed5 ch\u1ee9c \u0111\u1ec3 t\u00ecm gi\u1ea3i ph\u00e1p kh\u1eafc ph\u1ee5c, c\u1ea3i ti\u1ebfn.<\/p>\n

    Khi t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean c\u00f9ng suy ngh\u0129 gi\u1ed1ng qu\u1ea3n l\u00fd v\u00e0 kh\u00f4ng nh\u00ecn ra \u0111\u01b0\u1ee3c c\u00e1c v\u1ea5n \u0111\u1ec1 t\u1ed3n t\u1ea1i th\u00ec c\u00f4ng ty c\u1ee7a b\u1ea1n th\u1eadm ch\u00ed c\u00f3 th\u1ec3 c\u00f2n \u0111\u1ed1i di\u1ec7n v\u1edbi nguy c\u01a1 t\u1ee5t h\u1eadu, suy tho\u00e1i.<\/p>\n

    V\u00ed d\u1ee5<\/strong>:<\/p>\n

    C\u00f4ng ty c\u1ee7a b\u1ea1n \u0111ang ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m theo m\u1ed9t n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7. Qu\u1ea3n l\u00fd th\u1ea5y n\u1ec1n t\u1ea3ng hi\u1ec7n nay l\u00e0 \u0111\u1ee7, \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u c\u1ee7a th\u1ecb tr\u01b0\u1eddng. Tuy nhi\u00ean, qua th\u1ef1c t\u1ebf tri\u1ec3n khai d\u1ef1 \u00e1n, b\u1ed9 ph\u1eadn tri\u1ec3n khai nh\u1eadn th\u1ea5y kh\u00e1ch h\u00e0ng c\u00f3 nh\u1eefng nhu c\u1ea7u m\u1edbi, ph\u00e1t sinh m\u00e0 n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 hi\u1ec7n nay kh\u00f3 ho\u1eb7c kh\u00f4ng th\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c.<\/p>\n

    N\u1ebfu nh\u00e2n vi\u00ean tri\u1ec3n khai im l\u1eb7ng v\u00e0 ch\u1ec9 suy ngh\u0129 gi\u1ed1ng qu\u1ea3n l\u00fd l\u00e0 n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 \u0111\u00e3 \u0111\u1ee7 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng th\u00ec s\u1ea3n ph\u1ea9m c\u00f4ng ty b\u1ea1n l\u00e0m ra t\u1ea5t y\u1ebfu s\u1ebd b\u1ecb th\u1ecb tr\u01b0\u1eddng d\u1ea7n \u0111\u00e0o th\u1ea3i.<\/p>\n

    4. X\u1edfi l\u1edfi qu\u00e1 m\u1ee9c v\u1edbi nh\u00e2n vi\u00ean<\/strong><\/p>\n

    Nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 th\u00e2n thi\u1ec7n, t\u1ea1o c\u1ea3m gi\u00e1c g\u1ea7n g\u0169i v\u1edbi nh\u00e2n vi\u00ean nh\u01b0ng kh\u00f4ng n\u00ean \u0111\u1ebfn m\u1ee9c x\u1edfi l\u1edfi qu\u00e1 m\u1ee9c v\u1edbi nh\u00e2n vi\u00ean. \u0110i\u1ec1u \u0111\u00f3 kh\u00f4ng gi\u00fap qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 giao ti\u1ebfp hi\u1ec7u qu\u1ea3 h\u01a1n v\u1edbi nh\u00e2n vi\u00ean m\u00e0 c\u00f2n c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn nh\u1eefng h\u1ec7 l\u1ee5y, ph\u1ea3n t\u00e1c d\u1ee5ng nh\u01b0:<\/p>\n

      \n
    • Nh\u00e2n vi\u00ean kh\u00f4ng c\u00f2n xem qu\u1ea3n l\u00fd th\u1ef1c t\u1ebf \u1edf v\u1ecb tr\u00ed qu\u1ea3n l\u00fd n\u1eefa, c\u00f3 t\u00e2m l\u00fd \u201cc\u00e1 m\u00e8 m\u1ed9t l\u1ee9a\u201d<\/li>\n
    • Nh\u00e2n vi\u00ean thi\u1ebfu s\u1ef1 nghi\u00eam t\u00fac c\u1ea7n thi\u1ebft khi giao ti\u1ebfp v\u1edbi qu\u1ea3n l\u00fd<\/li>\n
    • Nh\u00e0 qu\u1ea3n l\u00fd kh\u00f3 \u0111\u01b0a ra \u0111\u01b0\u1ee3c c\u00e1c nh\u1eadn \u0111\u1ecbnh ch\u00ednh x\u00e1c, kh\u00e1ch quan khi \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean<\/li>\n<\/ul>\n

      Th\u1ef1c t\u1ebf, ranh gi\u1edbi gi\u1eefa giao ti\u1ebfp th\u00e2n thi\u1ec7n v\u1edbi giao ti\u1ebfp x\u1edfi l\u1edfi qu\u00e1 m\u1ee9c \u1edf nh\u00e0 qu\u1ea3n l\u00fd l\u00e0 kh\u00e1 g\u1ea7n nhau. B\u1ea1n n\u00ean \u0111\u1ea3m b\u1ea3o giao ti\u1ebfp ph\u00f9 h\u1ee3p, th\u00e2n thi\u1ec7n v\u1edbi nh\u00e2n vi\u00ean nh\u01b0ng kh\u00f4ng \u0111\u1ebfn m\u1ee9c x\u1edfi l\u1edfi qu\u00e1 m\u1ee9c, g\u00e2y ph\u1ea3n t\u00e1c d\u1ee5ng.<\/p>\n

      5. Th\u00edch \u0111\u1ed5 l\u1ed7i<\/strong><\/p>\n

      \u0110\u00e2y l\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a t\u00f4i. \u0110\u00e2y l\u00e0 l\u1ed7i c\u1ee7a t\u00f4i. Khi ph\u00e1t sinh m\u1ed9t v\u1ea5n \u0111\u1ec1, m\u1ed9t l\u1ed7i n\u00e0o \u0111\u00f3 thu\u1ed9c b\u1ed9 ph\u1eadn m\u00ecnh qu\u1ea3n l\u00fd, nh\u00e0 qu\u1ea3n l\u00fd n\u00ean b\u1eaft \u0111\u1ea7u suy ngh\u0129 v\u1ec1 c\u00e1c tr\u00e1ch nhi\u1ec7m c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh v\u00e0 t\u00ecm ph\u01b0\u01a1ng h\u01b0\u1edbng gi\u1ea3i quy\u1ebft. \u0110i\u1ec1u \u0111\u00f3 s\u1ebd c\u00f3 gi\u00e1 tr\u1ecb h\u01a1n l\u00e0 quy k\u1ebft v\u00e0 \u0111\u1ed5 l\u1ed7i cho nh\u00e2n vi\u00ean.<\/p>\n

      Khi b\u1ea1n t\u00ecm c\u00e1ch \u0111\u1ed5 h\u1ebft l\u1ed7i cho nh\u00e2n vi\u00ean, c\u00f3 th\u1ec3 th\u1ef1c t\u1ebf c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 \u0111\u00f3 l\u1ed7i kh\u00f4ng n\u1eb1m \u1edf b\u1ea1n nh\u01b0ng c\u00e1ch qu\u1ea3n tr\u1ecb, \u0111i\u1ec1u ph\u1ed1i c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ea1n th\u1ef1c s\u1ef1 c\u00f3 v\u1ea5n \u0111\u1ec1. C\u00e1ch \u0111\u1ed5 h\u1ebft l\u1ed7i cho nh\u00e2n vi\u00ean m\u1eb7t kh\u00e1c c\u00f2n khi\u1ebfn giao ti\u1ebfp gi\u1eefa qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean s\u1ebd ph\u00e1t sinh nh\u1eefng v\u1ebft r\u1ea1n kh\u00f3 h\u00e0n g\u1eafn v\u1ec1 sau.<\/p>\n

      \u0110i\u1ec3m m\u1ea5u ch\u1ed1t khi ph\u00e1t hi\u1ec7n ra l\u1ed7i trong c\u00f4ng vi\u1ec7c l\u00e0 t\u00ecm \u0111\u01b0\u1ee3c gi\u1ea3i ph\u00e1p kh\u1eafc ph\u1ee5c. Th\u1eddi gian \u0111\u1ec3 b\u1ea1n \u0111\u1ed5 l\u1ed7i cho ai \u0111\u00f3 n\u00ean \u0111\u01b0\u1ee3c d\u00e0nh \u0111\u1ec3 t\u00ecm ra gi\u1ea3i ph\u00e1p s\u1ebd th\u00edch h\u1ee3p v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n

      6. Kh\u00f4ng quan t\u00e2m t\u1edbi c\u1ea3m x\u00fac c\u1ee7a nh\u00e2n vi\u00ean<\/strong><\/p>\n

      C\u1ea3m x\u00fac c\u1ee7a nh\u00e2n vi\u00ean l\u00e0 y\u1ebfu t\u1ed1 s\u1ebd \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn hi\u1ec7u qu\u1ea3, hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c h\u1ecd \u0111\u1ea1t \u0111\u01b0\u1ee3c. M\u1ed9t nh\u00e2n vi\u00ean ch\u00e1n n\u1ea3n, b\u1ecf b\u00ea c\u00f4ng vi\u1ec7c s\u1ebd r\u1ea5t kh\u00f3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh t\u00edch c\u00f4ng vi\u1ec7c t\u1ed1t. Do \u0111\u00f3, trong giao ti\u1ebfp, n\u1ebfu nh\u00e0 qu\u1ea3n l\u00fd kh\u00f4ng quan t\u00e2m t\u1edbi c\u1ea3m x\u00fac c\u1ee7a nh\u00e2n vi\u00ean, nh\u00e0 qu\u1ea3n l\u00fd s\u1ebd r\u1ea5t kh\u00f3 k\u1ebft n\u1ed1i, t\u1ea1o \u0111\u01b0\u1ee3c \u0111\u1ed9ng l\u1ef1c, th\u00fac \u0111\u1ea9y nh\u00e2n vi\u00ean \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng th\u00e0nh t\u00edch t\u1ed1t h\u01a1n trong c\u00f4ng vi\u1ec7c.<\/p>\n

      V\u00ed d\u1ee5<\/strong>:<\/p>\n

      Nh\u00e2n vi\u00ean v\u1eeba ho\u00e0n th\u00e0nh \u0111\u01b0\u1ee3c m\u1ed9t d\u1ef1 \u00e1n kh\u00f3 kh\u0103n. C\u1ea3m x\u00fac c\u1ea7n \u0111\u01b0\u1ee3c th\u1ecfa m\u00e3n c\u1ee7a nh\u00e2n vi\u00ean l\u00fac n\u00e0y l\u00e0 \u0111\u01b0\u1ee3c\u00a0ghi nh\u1eadn cho nh\u00e2n vi\u00ean\u00a0c\u00f4ng khai, \u0111\u01b0\u1ee3c x\u00e9t t\u0103ng l\u01b0\u01a1ng, th\u01b0\u1edfng, ph\u00fac l\u1ee3i trong k\u1ef3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t ti\u1ebfp theo. Nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n quan t\u00e2m t\u1edbi c\u1ea3m x\u00fac \u0111\u00f3 v\u00e0 t\u00ecm c\u00e1ch \u0111\u00e1p \u1ee9ng nh\u00e2n vi\u00ean m\u1ed9t c\u00e1ch ph\u00f9 h\u1ee3p, \u0111\u00fang quy \u0111\u1ecbnh, ch\u00ednh s\u00e1ch c\u1ee7a c\u00f4ng ty.<\/p>\n

      \"Nh\u00e0<\/p>\n

      Nh\u00e0 qu\u1ea3n l\u00fd kh\u00f4ng quan t\u00e2m c\u1ea3m x\u00fac c\u1ee7a nh\u00e2n vi\u00ean s\u1ebd khi\u1ebfn hi\u1ec7u qu\u1ea3 giao ti\u1ebfp suy gi\u1ea3m<\/em><\/p>\n<\/div>\n

      7. D\u00f9ng uy quy\u1ec1n c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o \u0111\u1ec3 b\u1eaft \u00e9p nh\u00e2n vi\u00ean<\/strong><\/p>\n

      Trong giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean, n\u1ebfu b\u1ea1n ph\u1ea3i d\u00f9ng uy quy\u1ec1n c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o \u0111\u1ec3 \u00e9p nh\u00e2n vi\u00ean l\u1eafng nghe, th\u1ef1c hi\u1ec7n theo y\u00eau c\u1ea7u c\u1ee7a m\u00ecnh th\u00ec \u0111\u00f3 l\u00e0 m\u1ed9t th\u1ea5t b\u1ea1i. B\u1edfi v\u00ec \u0111i\u1ec1u \u0111\u00f3 ch\u1ec9 khi\u1ebfn nh\u00e2n vi\u00ean \u1ee9c ch\u1ebf, c\u00f3 th\u1ec3 l\u00e0m theo y\u00eau c\u1ea7u nh\u01b0ng v\u1edbi m\u1ed9t t\u00e2m th\u00e1i mi\u1ec5n c\u01b0\u1ee1ng, th\u1eadm ch\u00ed l\u00e0 \u0111\u1ed1i ph\u00f3.<\/p>\n

      Thay v\u00e0o \u0111\u00f3 b\u1ea1n h\u00e3y xem nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh nh\u01b0 nh\u1eefng ng\u01b0\u1eddi \u0111\u1ed3ng h\u00e0nh, c\u00f9ng b\u1ea1n th\u1ef1c hi\u1ec7n nh\u1eefng nhi\u1ec7m v\u1ee5, \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng k\u1ebft qu\u1ea3 v\u01b0\u1ee3t tr\u1ed9i cho team. Xem nh\u00e2n vi\u00ean l\u00e0 ng\u01b0\u1eddi \u0111\u1ed3ng h\u00e0nh v\u00e0 giao ti\u1ebfp v\u1edbi h\u1ecd m\u1ed9t c\u00e1ch t\u00f4n tr\u1ecdng, kh\u00edch l\u1ec7 s\u1ebd gi\u00fap nh\u00e2n vi\u00ean ch\u1ee7 \u0111\u1ed9ng, s\u00e1ng t\u1ea1o v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t cao h\u01a1n trong c\u00f4ng vi\u1ec7c.<\/p>\n

      8. \u0110\u01b0a ra nh\u1eefng l\u1eddi l\u1ebd ti\u00eau c\u1ef1c<\/strong><\/p>\n

      Ngay c\u1ea3 khi c\u00f4ng vi\u1ec7c c\u1ee7a team \u0111ang g\u1eb7p tr\u1ee5c tr\u1eb7c, b\u1ea1n c\u0169ng kh\u00f4ng n\u00ean \u0111\u01b0a ra nh\u1eefng l\u1eddi l\u1ebd ti\u00eau c\u1ef1c v\u1edbi nh\u00e2n vi\u00ean. \u0110i\u1ec1u \u0111\u00f3 kh\u00f4ng khi\u1ebfn t\u00ecnh h\u00ecnh \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n m\u00e0 ch\u1ec9 khi\u1ebfn m\u1ecdi chuy\u1ec7n t\u1ed3i t\u1ec7 h\u01a1n.<\/p>\n

      Trong nh\u1eefng t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p, c\u1ea7n x\u1eed l\u00fd ngay, b\u1ea1n c\u00e0ng c\u1ea7n b\u00ecnh t\u0129nh, giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng, c\u00f9ng nhau ngh\u0129 ph\u01b0\u01a1ng h\u01b0\u1edbng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. N\u1ebfu c\u1ea7n nh\u1eafc nh\u1edf nh\u00e2n vi\u00ean r\u00fat kinh nghi\u1ec7m, b\u1ea1n c\u00f3 th\u1ec3 d\u00e0nh m\u1ed9t bu\u1ed5i check-in 1 1 \u0111\u1ec3 th\u1eb3ng th\u1eafn trao \u0111\u1ed5i v\u1edbi nh\u00e2n vi\u00ean.<\/p>\n","protected":false},"excerpt":{"rendered":"

      S\u1ebd kh\u00f4ng c\u00f3 m\u1ed9t chu\u1ea9n m\u1ee9c chung n\u00e0o trong giao ti\u1ebfp v\u1edbi c\u1ea5p d\u01b0\u1edbi. T\u00f9y t\u1eebng ho\u00e0n c\u1ea3nh, tr\u01b0\u1eddng h\u1ee3p, \u0111\u1eb7c th\u00f9 doanh nghi\u1ec7p v\u00e0 nh\u00e2n vi\u00ean m\u00e0 nh\u00e0 qu\u1ea3n l\u00fd s\u1ebd c\u00f3 nh\u1eefng c\u00e2n nh\u1eafc khi giao ti\u1ebfp kh\u00e1c nhau. Tuy nhi\u00ean, 9 l\u01b0u \u00fd d\u01b0\u1edbi \u0111\u00e2y c\u00f3 th\u1ec3 l\u00e0 g\u1ee3i \u00fd t\u1ed1t gi\u00fap […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[208],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4820"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=4820"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4820\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=4820"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=4820"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=4820"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}