{"id":4845,"date":"2023-11-29T07:16:37","date_gmt":"2023-11-29T07:16:37","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=4845"},"modified":"2023-12-14T14:26:44","modified_gmt":"2023-12-14T14:26:44","slug":"quan-tri-hieu-suat-hieu-qua-bi-quyet-thanh-cong-cua-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/quan-tri-hieu-suat-hieu-qua-bi-quyet-thanh-cong-cua-doanh-nghiep.html","title":{"rendered":"Qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t hi\u1ec7u qu\u1ea3: B\u00ed quy\u1ebft th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p"},"content":{"rendered":"
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Tuy kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t kh\u00e1i ni\u1ec7m m\u1edbi m\u1ebb, qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t lu\u00f4n l\u00e0 ch\u1ee7 \u0111\u1ec1 \u0111\u01b0\u1ee3c l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p quan t\u00e2m. C\u00f9ng v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a x\u00e3 h\u1ed9i, c\u00e1c xu h\u01b0\u1edbng qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t m\u1edbi c\u0169ng ra \u0111\u1eddi v\u1edbi t\u1ed1c \u0111\u1ed9 ng\u00e0y c\u00e0ng nhanh ch\u00f3ng. N\u1ebfu kh\u00f4ng th\u01b0\u1eddng xuy\u00ean c\u1eadp nh\u1eadt xu h\u01b0\u1edbng m\u1edbi v\u00e0 c\u00f3 k\u1ebf ho\u1ea1ch \u0111i\u1ec1u ch\u1ec9nh th\u00edch h\u1ee3p, doanh nghi\u1ec7p s\u1ebd d\u1ec5 d\u00e0ng ph\u1ea1m sai l\u1ea7m trong\u00a0qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1\u00a0\u2013 h\u1ec7 qu\u1ea3 l\u00e0 nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y b\u1ecb \u201cb\u1ecf r\u01a1i\u201d, kh\u00f4ng c\u00f3 \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c, trong khi c\u1ea5p qu\u1ea3n l\u00fd \u201c\u0111au \u0111\u1ea7u\u201d v\u00ec n\u0103ng su\u1ea5t k\u00e9m.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t l\u00e0 g\u00ec?<\/strong><\/h2>\n

N\u00f3i \u0111\u1ebfn qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t (Performance management), nhi\u1ec1u ng\u01b0\u1eddi th\u01b0\u1eddng li\u00ean t\u01b0\u1edfng ngay \u0111\u1ebfn quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t h\u00e0ng n\u0103m (annu\u00adal per\u00adfor\u00admance review). Th\u1ef1c t\u1ebf, \u0111\u00f3 ch\u1ec9 l\u00e0 m\u1ed9t ph\u1ea7n r\u1ea5t nh\u1ecf c\u1ee7a m\u1ed9t quy tr\u00ecnh l\u1edbn h\u01a1n nhi\u1ec1u. Trong \u1ea5n ph\u1ea9m \u201cHandbook for Performance Management\u201c, Michael Armstrong \u0111\u1ecbnh ngh\u0129a nh\u01b0 sau:<\/p>\n

\u201cQu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t l\u00e0 qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c c\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c \u2013 b\u1eb1ng c\u00e1ch \u0111\u1eb7t ra c\u00e1c m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n v\u00e0 \u0111\u1ed9i nh\u00f3m ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p, l\u1eadp k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u1ec1 ra, xem x\u00e9t v\u00e0 \u0111\u00e1nh gi\u00e1 ti\u1ebfn \u0111\u1ed9, \u0111\u1ed3ng th\u1eddi ph\u00e1t tri\u1ec3n ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng c\u1ee7a m\u1ecdi c\u00e1 nh\u00e2n.\u201d<\/p><\/blockquote>\n

\u0110i\u1ec3m m\u1ea5u ch\u1ed1t c\u1ea7n l\u1ee9u \u00fd \u1edf \u0111\u00e2y l\u00e0: qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t l\u00e0\u00a0m\u1ed9t qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c<\/strong>\u00a0\u2013 kh\u00f4ng ph\u1ea3i ch\u1ec9 di\u1ec5n ra m\u1ed7i n\u0103m m\u1ed9t l\u1ea7n. Trong qu\u00e1 tr\u00ecnh n\u00e0y, c\u1ea5p qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean s\u1ebd c\u1ea7n\u00a0\u0111\u1ed1i tho\u1ea1i\u00a0\u0111\u1ec3 l\u00e0m r\u00f5 c\u00e1c k\u1ef3 v\u1ecdng, thi\u1ebft l\u1eadp h\u1ec7 th\u1ed1ng m\u1ee5c ti\u00eau, cung c\u1ea5p ph\u1ea3n h\u1ed3i v\u00e0 th\u01b0\u1eddng xuy\u00ean \u0111\u00e1nh gi\u00e1 ti\u1ebfn \u0111\u1ed9.<\/p>\n

T\u1ea1i sao nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean?<\/strong><\/h2>\n

M\u1ed9t quy tr\u00ecnh qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t hi\u1ec7u qu\u1ea3 l\u00e0 n\u1ec1n t\u1ea3ng g\u1eafn k\u1ebft n\u1ed7 l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean v\u1edbi c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p. Th\u00f4ng qua \u0111\u00f3, c\u1ea3 nh\u00e2n vi\u00ean v\u00e0 c\u1ea5p qu\u1ea3n l\u00fd \u00fd th\u1ee9c r\u00f5 nh\u1eefng n\u1ed7 l\u1ef1c c\u1ee7a h\u1ecd \u0111\u00e3 \u0111\u00f3ng g\u00f3p gi\u00e1 tr\u1ecb nh\u01b0 th\u1ebf n\u00e0o cho c\u00f4ng ty.<\/p>\n

Khi t\u1eadp trung \u0111\u1eb7t ra c\u00e1c k\u1ef3 v\u1ecdng v\u1ec1 hi\u1ec7u su\u1ea5t r\u00f5 r\u00e0ng, nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n s\u1ebd bi\u1ebft nh\u1eefng g\u00ec c\u1ea7n ph\u1ea3i l\u00e0m \u0111\u1ec3 th\u00e0nh c\u00f4ng trong c\u00f4ng vi\u1ec7c \u2013 c\u0169ng nh\u01b0 c\u00f3 c\u01a1 s\u1edf lo\u1ea1i b\u1ecf nh\u1eefng c\u00f4ng vi\u1ec7c \u201cd\u01b0 th\u1eeba\u201d, kh\u00f4ng mang l\u1ea1i l\u1ee3i \u00edch chung. Th\u00f4ng qua c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn th\u01b0\u1eddng xuy\u00ean, c\u1eadp nh\u1eadt ti\u1ebfn \u0111\u1ed9,\u00a0hu\u1ea5n luy\u1ec7n\u00a0(coaching) v\u00e0 ph\u1ea3n h\u1ed3i, c\u1ea5p qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean s\u1ebd c\u00f3 th\u1ec3 nhanh ch\u00f3ng x\u00e1c \u0111\u1ecbnh c\u00e1c v\u1ea5n \u0111\u1ec1 hi\u1ec7n t\u1ea1i v\u00e0 linh ho\u1ea1t thay \u0111\u1ed5i quy tr\u00ecnh l\u00e0m vi\u1ec7c \u2013 nh\u1edd \u0111\u00f3 c\u1ea3i thi\u1ec7n ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c n\u00f3i chung.<\/p>\n

Quy tr\u00ecnh 4 b\u01b0\u1edbc qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t<\/strong><\/h2>\n

Theo Armstrong, chu tr\u00ecnh qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t bao g\u1ed3m t\u1ed5ng c\u1ed9ng 4 b\u01b0\u1edbc, di\u1ec5n ra theo tr\u00ecnh t\u1ef1 sau:<\/p>\n

    \n
  1. L\u1eadp k\u1ebf ho\u1ea1ch\u00a0(Plan).<\/li>\n
  2. Th\u1ef1c hi\u1ec7n\u00a0(Act).<\/li>\n
  3. Theo d\u00f5i ti\u1ebfn \u0111\u1ed9\u00a0(Track).<\/li>\n
  4. \u0110\u00e1nh gi\u00e1\u00a0(Review).<\/li>\n<\/ol>\n

    1. L\u1eadp k\u1ebf ho\u1ea1ch (Plan)<\/h3>\n

    \u0110\u1ea7u ti\u00ean, c\u1ea5p qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean c\u1ea7n th\u1ed1ng nh\u1ea5t v\u1edbi nhau v\u1ec1 c\u00e1c m\u1ee5c ti\u00eau c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c trong giai \u0111o\u1ea1n t\u1edbi. N\u1ebfu c\u00f3 th\u1ec3, m\u1ee5c ti\u00eau \u0111\u1eb7t ra c\u1ea7n tu\u00e2n th\u1ee7 nguy\u00ean t\u1eafc SMART:<\/p>\n

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    • S \u2013 Specific: C\u1ee5 th\u1ec3.<\/li>\n
    • M \u2013 Measurable: \u0110o l\u01b0\u1eddng \u0111\u01b0\u1ee3c.<\/li>\n
    • A \u2013 Attainable: Kh\u1ea3 thi.<\/li>\n
    • R \u2013 Relevant: Th\u1ef1c t\u1ebf.<\/li>\n
    • T \u2013 Time-bound: C\u00f3 th\u1eddi h\u1ea1n ho\u00e0n th\u00e0nh.<\/li>\n<\/ul>\n

      Tr\u01b0\u1edbc \u0111\u00e2y, c\u00f4ng t\u00e1c l\u1eadp k\u1ebf ho\u1ea1ch th\u01b0\u1eddng ch\u1ec9 \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c m\u1ed7i n\u0103m m\u1ed9t l\u1ea7n. Tuy nhi\u00ean, v\u1edbi t\u00ecnh h\u00ecnh m\u00f4i tr\u01b0\u1eddng kinh doanh ng\u00e0y c\u00e0ng linh ho\u1ea1t hi\u1ec7n nay, nhi\u1ec1u doanh nghi\u1ec7p \u0111ang \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i quy tr\u00ecnh \u2013 b\u1eb1ng c\u00e1ch \u0111\u1eb7t ra c\u00e1c m\u1ee5c ti\u00eau \u201cng\u1eafn h\u1ea1n\u201d m\u1ed7i 3 th\u00e1ng m\u1ed9t l\u1ea7n. M\u1ed7i m\u1ee5c ti\u00eau \u0111\u1eb7t ra c\u1ea7n \u0111\u1ea3m b\u1ea3o ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ecbnh h\u01b0\u1edbng chung v\u00e0 gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

      2. Th\u1ef1c hi\u1ec7n (Act)<\/h3>\n

      D\u1ef1a tr\u00ean m\u1ee5c ti\u00eau \u0111\u00e3 x\u00e1c l\u1eadp trong b\u01b0\u1edbc 1, c\u1ea5p qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean s\u1ebd ti\u1ebfn h\u00e0nh th\u1ef1c hi\u1ec7n vai tr\u00f2 c\u1ee7a m\u00ecnh nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau \u0111\u00f3.<\/p>\n

      3. Theo d\u00f5i ti\u1ebfn \u0111\u1ed9 (Track)<\/h3>\n

      Xuy\u00ean su\u1ed1t qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n k\u1ebf ho\u1ea1ch, gi\u1eefa qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean c\u1ea7n c\u00f3 s\u1ef1 t\u01b0\u01a1ng t\u00e1c th\u01b0\u1eddng xuy\u00ean qua l\u1ea1i \u2013 nh\u1eb1m m\u1ee5c \u0111\u00edch x\u00e1c \u0111\u1ecbnh c\u00e1c tr\u1edf ng\u1ea1i ch\u00ednh v\u00e0 h\u01b0\u1edbng kh\u1eafc ph\u1ee5c. Th\u00f4ng qua coaching v\u00e0 ph\u1ea3n h\u1ed3i (feedback), \u0111\u00f4i b\u00ean s\u1ebd c\u00f3 c\u01a1 s\u1edf \u0111i\u1ec1u ch\u1ec9nh ph\u01b0\u01a1ng ph\u00e1p l\u00e0m vi\u1ec7c theo h\u01b0\u1edbng ph\u00f9 h\u1ee3p h\u01a1n.<\/p>\n

      4. \u0110\u00e1nh gi\u00e1 (Review)<\/h3>\n

      Sau m\u1ed7i chu k\u1ef3 \u0111\u1ec1u \u0111\u1eb7n (c\u00f3 th\u1ec3 l\u00e0 1 th\u00e1ng\/ 3 th\u00e1ng\/ 6 th\u00e1ng\/ 1 n\u0103m), qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean c\u1ea7n ng\u1ed3i l\u1ea1i v\u1edbi nhau \u0111\u1ec3 ph\u00e2n t\u00edch k\u1ebft qu\u1ea3 \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, \u201cr\u00fat t\u1ec9a\u201d nh\u1eefng kinh nghi\u1ec7m qu\u00fd b\u00e1u, c\u0169ng nh\u01b0 th\u1ea3o lu\u1eadn v\u1ec1 \u0111\u1ecbnh h\u01b0\u1edbng, m\u1ee5c ti\u00eau ngh\u1ec1 nghi\u1ec7p v\u00e0 k\u1ebf ho\u1ea1ch cho chu k\u1ef3 qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t m\u1edbi.<\/p>\n

      Quy tr\u00ecnh qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t 4 b\u01b0\u1edbc<\/em><\/p>\n

      (Ngu\u1ed3n:\u00a0Clear Review)<\/p>\n

      Ph\u00e2n t\u00edch m\u00f4 h\u00ecnh qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t<\/strong><\/h2>\n

      Tr\u01b0\u1edbc \u0111\u00e2y, doanh nghi\u1ec7p \u0111a ph\u1ea7n th\u01b0\u1eddng ch\u00fa tr\u1ecdng nhi\u1ec1u \u0111\u1ebfn kh\u00e2u \u201c\u0110\u00e1nh gi\u00e1\u201d (Review) v\u00e0 khen th\u01b0\u1edfng nh\u00e2n vi\u00ean. Tuy nhi\u00ean, hai giai \u0111o\u1ea1n \u201cTh\u1ef1c hi\u1ec7n\u201d (Act) v\u00e0 \u201cTheo d\u00f5i\u201d (Track) m\u1edbi th\u1ef1c s\u1ef1 quan tr\u1ecdng nh\u1ea5t \u2013 \u0111\u00f3ng vai tr\u00f2 quy\u1ebft \u0111\u1ecbnh hi\u1ec7u qu\u1ea3 qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t. Nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n c\u1ea7n \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch th\u01b0\u1eddng xuy\u00ean d\u00e0nh th\u1eddi gian \u0111\u1ec3 n\u1ed7 l\u1ef1c \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau v\u00e0 k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n. T\u01b0\u01a1ng t\u1ef1, nh\u00e0 qu\u1ea3n l\u00fd c\u0169ng c\u1ea7n th\u01b0\u1eddng xuy\u00ean ph\u1ea3n h\u1ed3i v\u1edbi nh\u00e2n vi\u00ean,\u00a0hu\u1ea5n luy\u1ec7n\u00a0h\u1ecd v\u01b0\u1ee3t qua kh\u00f3 kh\u0103n, \u0111\u1ed3ng th\u1eddi x\u00e1c \u0111\u1ecbnh c\u00e1c c\u01a1 h\u1ed9i \u0111\u1ec3 h\u1ecdc h\u1ecfi v\u00e0 c\u1ea3i ti\u1ebfn hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c.<\/p>\n

      C\u1ea7n l\u01b0u \u00fd, quy tr\u00ecnh qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i di\u1ec5n ra theo \u0111\u00fang tr\u00ecnh t\u1ef1 4 b\u01b0\u1edbc n\u00eau tr\u00ean. Hai kh\u00e2u Act v\u00e0 Track c\u1ea7n \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh song song li\u00ean t\u1ee5c trong su\u1ed1t n\u0103m l\u00e0m vi\u1ec7c. B\u00ean c\u1ea1nh \u0111\u00f3, ho\u1ea1t \u0111\u1ed9ng \u0110\u00e1nh gi\u00e1 (Review) c\u00f3 th\u1ec3 di\u1ec5n ra v\u00e0o b\u1ea5t k\u1ef3 th\u1eddi \u0111i\u1ec3m n\u00e0o \u2013 v\u00e0 vi\u1ec7c L\u1eadp k\u1ebf ho\u1ea1ch (Plan) c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n nhi\u1ec1u l\u1ea7n trong n\u0103m, \u0111\u1eb7c bi\u1ec7t khi c\u00f3 thay \u0111\u1ed5i v\u1ec1 y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c ho\u1eb7c m\u1ee5c ti\u00eau doanh nghi\u1ec7p.<\/p>\n

      :\u00a0Th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng\u00a0(BSC) \u2013 \u201cV\u0169 kh\u00ed\u201d \u0111\u1eafc l\u1ef1c trong qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t<\/p><\/blockquote>\n

      Xu h\u01b0\u1edbng qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t hi\u1ec7n \u0111\u1ea1i<\/strong><\/h2>\n

      T\u1eeb n\u0103m 2015, c\u00e1c t\u1eadp \u0111o\u00e0n l\u1edbn nh\u01b0 Microsoft,\u00a0Deloitte,\u00a0Adobe\u00a0v\u00e0\u00a0General Electric\u00a0\u0111\u00e3 b\u1eaft \u0111\u1ea7u \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch qu\u1ea3n l\u00fd hi\u1ec7u su\u00e2t li\u00ean t\u1ee5c (Continuous Performance Management). Thay v\u00ec ch\u1ec9 \u0111\u00e1nh gi\u00e1 m\u1ed7i n\u0103m m\u1ed9t l\u1ea7n, c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn v\u1ec1 hi\u1ec7u su\u1ea5t \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c th\u01b0\u1eddng xuy\u00ean su\u1ed1t n\u0103m. Th\u00f4ng qua \u0111\u00f3, nh\u00e2n vi\u00ean v\u00e0 c\u1ea5p qu\u1ea3n l\u00fd s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 th\u1ed1ng nh\u1ea5t chung v\u1ec1 k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng cho m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n v\u00e0 gia t\u0103ng hi\u1ec7u su\u1ea5t. Ngo\u00e0i ra, \u0111\u00e2y c\u0169ng l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi c\u1eadp nh\u1eadt th\u00f4ng tin m\u1edbi nh\u1ea5t v\u1ec1 nh\u1eefng th\u00e0nh t\u00edch c\u1ee7a c\u00f4ng ty, th\u00e1ch th\u1ee9c hi\u1ec7n t\u1ea1i v\u00e0 ph\u01b0\u01a1ng ph\u00e1p v\u01b0\u1ee3t qua kh\u00f3 kh\u0103n.<\/p>\n

      H\u1ea1n ch\u1ebf c\u1ee7a h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t truy\u1ec1n th\u1ed1ng<\/strong><\/h2>\n

      Theo\u00a0Association for Talent Development, ch\u1ec9 kho\u1ea3ng 14% doanh nghi\u1ec7p cho bi\u1ebft h\u1ecd h\u00e0i l\u00f2ng v\u1edbi h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 nguy\u00ean nh\u00e2n gi\u1ea3i th\u00edch cho s\u1ef1 k\u00e9m hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c quy tr\u00ecnh qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t truy\u1ec1n th\u1ed1ng:<\/p>\n

        \n
      • Thi\u1ebfu t\u00ednh kh\u00e1ch quan:<\/strong>\u00a0\u0110i\u1ec1u n\u00e0y th\u01b0\u1eddng x\u1ea3y ra khi \u0111\u00e1nh gi\u00e1 h\u00e0ng n\u0103m \u0111\u01b0\u1ee3c \u01b0u ti\u00ean h\u01a1n vi\u1ec7c qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t li\u00ean t\u1ee5c. \u0110\u00e3 bao gi\u1edd b\u1ea1n t\u1ef1 h\u1ecfi: L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 v\u00e0 \u0111\u1ed1i x\u1eed c\u00f4ng b\u1eb1ng, ch\u00ednh x\u00e1c \u2013 khi m\u00e0 th\u00e0nh t\u00edch c\u1ea3 n\u0103m c\u1ee7a h\u1ecd ch\u1ec9 \u0111\u01b0\u1ee3c t\u1ed5ng k\u1ebft trong duy nh\u1ea5t m\u1ed9t bu\u1ed5i h\u1ecdp? Li\u1ec7u ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 ghi nh\u1edb t\u1ea5t c\u1ea3 c\u00e1c s\u1ef1 ki\u1ec7n li\u00ean quan t\u1eeb m\u1ed9t n\u0103m tr\u01b0\u1edbc kh\u00f4ng \u2013 v\u00e0 nh\u00e2n vi\u00ean s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 ph\u1ea3n h\u1ed3i, \u0111\u1ed9ng l\u1ef1c, h\u1ed7 tr\u1ee3 v\u00e0 c\u00f4ng nh\u1eadn nh\u01b0 th\u1ebf n\u00e0o? L\u00e0m th\u1ebf n\u00e0o \u0111\u00e1nh gi\u00e1 h\u00e0ng n\u0103m c\u00f3 th\u1ec3 c\u00f4ng b\u1eb1ng, n\u1ebfu kh\u00f4ng c\u00f3 m\u1ed1i quan h\u1ec7 hi\u1ec7n h\u1eefu v\u00e0 tin c\u1eady gi\u1eefa nh\u00e2n vi\u00ean v\u00e0 c\u1ea5p qu\u1ea3n l\u00fd?<\/li>\n
      • Quy tr\u00ecnh chi\u1ebfu l\u1ec7:<\/strong>\u00a0M\u1ed9t th\u1ef1c t\u1ebf \u0111\u00e1ng bu\u1ed3n l\u00e0 \u0111a ph\u1ea7n nh\u00e0 qu\u1ea3n l\u00fd ch\u01b0a th\u1ef1c s\u1ef1 xem tr\u1ecdng c\u00f4ng t\u00e1c \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t \u2013 khi c\u1ea7n \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean, h\u1ecd ch\u1ec9 \u0111\u01a1n thu\u1ea7n \u0111\u00e1nh \u201c\u0110\u1ea1t\u201d, \u201cCh\u01b0a \u0111\u1ea1t\u201d, ho\u1eb7c cho \u0111i\u1ec3m t\u1eeb 1-5 m\u00e0 kh\u00f4ng k\u00e8m theo nh\u1eefng ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c \u0111\u1eb1ng sau. \u0110\u00e2y l\u00e0 d\u1ea5u hi\u1ec7u v\u1ec1 m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t k\u00e9m hi\u1ec7u qu\u1ea3, t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c \u0111\u1ebfn s\u1ef1 g\u1eafn k\u1ebft v\u00e0 l\u00f2ng trung th\u00e0nh c\u1ee7a nh\u00e2n vi\u00ean.<\/li>\n
      • Th\u1ef1c hi\u1ec7n c\u00e1ch th\u1ee7 c\u00f4ng:<\/strong>\u00a0\u0110\u00e3 qua r\u1ed3i c\u00e1i th\u1eddi m\u1ecdi ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p \u0111\u1ec1u c\u1ea7n \u0111\u1ebfn gi\u1ea5y t\u1edd s\u1ed5 s\u00e1ch. Trong th\u1ebf gi\u1edbi c\u00f4ng ngh\u1ec7 s\u1ed1 hi\u1ec7n nay, ng\u00e0y c\u00e0ng nhi\u1ec1u ph\u1ea7n m\u1ec1m qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t ra \u0111\u1eddi v\u1edbi gi\u00e1 c\u1ea3 ph\u1ea3i ch\u0103ng, \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng. \u0110\u1ec3 th\u1ef1c s\u1ef1 n\u00e2ng cao hi\u1ec7u qu\u1ea3 qu\u1ea3n l\u00fd nh\u00e2n l\u1ef1c, doanh nghi\u1ec7p c\u1ea7n ch\u00fa tr\u1ecdng \u0111\u1ea7u t\u01b0 nhi\u1ec1u h\u01a1n v\u00e0o c\u00f4ng ngh\u1ec7.<\/li>\n
      • T\u1eadp trung v\u00e0o \u0111\u00e1nh gi\u00e1 nhi\u1ec1u h\u01a1n l\u00e0 hu\u1ea5n luy\u1ec7n:<\/strong>\u00a0Nh\u00e2n vi\u00ean th\u01b0\u1eddng t\u1ecf ra r\u1ea5t s\u1ee3 h\u00e3i tr\u01b0\u1edbc c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn v\u1ec1 hi\u1ec7u su\u1ea5t. Nguy\u00ean nh\u00e2n xu\u1ea5t ph\u00e1t t\u1eeb \u00fd ngh\u0129 r\u1eb1ng h\u1ecd lu\u00f4n b\u1ecb c\u1ea5p qu\u1ea3n l\u00fd \u201cph\u00e1n x\u00e9t\u201d m\u1ed7i khi c\u1ea7n b\u00e0n b\u1ea1c v\u1ec1 v\u1ea5n \u0111\u1ec1 g\u00ec. L\u00e0 nh\u00e0 qu\u1ea3n l\u00fd, b\u1ea1n h\u00e3y ch\u00fa tr\u1ecdng \u0111\u1ea7u t\u01b0 th\u1eddi gian\u00a0coaching v\u00e0 training\u00a0nh\u00e2n vi\u00ean. Thay v\u00ec t\u1ecf ra \u0111\u1ed9c \u0111o\u00e1n v\u00e0 thi\u1ebfu ki\u00ean nh\u1eabn, h\u00e3y lu\u00f4n \u1ee7ng h\u1ed9 v\u00e0 khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean ph\u00e1t huy to\u00e0n b\u1ed9 ti\u1ec1m n\u0103ng c\u1ee7a h\u1ecd.<\/li>\n<\/ul>\n

        \u201cM\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd k\u00e9m hi\u1ec7u qu\u1ea3 s\u1ebd l\u00e0m thui ch\u1ed9t ngay c\u1ea3 nh\u1eefng nh\u00e2n vi\u00ean xu\u1ea5t s\u1eafc nh\u1ea5t\u201d<\/strong><\/p>\n

        Jack Ma \u2013 CEO c\u1ee7a Alibaba<\/p><\/blockquote>\n

        Nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0o c\u1ea5u th\u00e0nh quy tr\u00ecnh qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t hi\u1ec7u qu\u1ea3?<\/strong><\/h2>\n

        \u0110\u1ec3 kh\u1eafc ph\u1ee5c nh\u1eefng h\u1ea1n ch\u1ebf k\u1ec3 tr\u00ean, doanh nghi\u1ec7p v\u00e0\u00a0ph\u00f2ng Nh\u00e2n s\u1ef1\u00a0c\u1ea7n l\u01b0u \u00fd nh\u1eefng n\u1ed9i dung ch\u00ednh y\u1ebfu sau:<\/p>\n

        Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau<\/h3>\n

        M\u1ee5c ti\u00eau \u0111\u1eb7t ra ph\u1ea3i ch\u00ednh x\u00e1c v\u00e0 \u0111\u01b0\u1ee3c truy\u1ec1n \u0111\u1ea1t \u0111\u1ea7y \u0111\u1ee7 \u0111\u1ebfn m\u1ecdi b\u00ean li\u00ean quan. Nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n c\u1ea7n hi\u1ec3u r\u00f5 t\u1ea7m quan tr\u1ecdng c\u1ee7a c\u00e1c m\u1ee5c ti\u00eau n\u00e0y v\u00e0 \u0111\u00f3ng g\u00f3p c\u1ee7a h\u1ecd cho doanh nghi\u1ec7p khi th\u1ef1c hi\u1ec7n k\u1ebf ho\u1ea1ch \u0111\u1ec1 ra. B\u1eb1ng c\u00e1ch n\u00e0y, h\u1ecd s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c ni\u1ec1m say m\u00ea v\u1edbi c\u00f4ng vi\u1ec7c h\u01a1n.<\/p>\n

        Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh c\u1ea7n \u0111\u1ebfn s\u1ef1 h\u1ee3p t\u00e1c \u0111\u00f4i b\u00ean.\u00a0M\u1ed9t xu h\u01b0\u1edbng m\u1edbi\u00a0\u0111ang \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p \u00e1p d\u1ee5ng l\u00e0 \u0111i\u1ec1u ch\u1ec9nh m\u1ee5c ti\u00eau t\u1eeb c\u1ea5p d\u01b0\u1edbi l\u00ean. Trong qu\u00e1 tr\u00ecnh n\u00e0y, c\u1ea5p qu\u1ea3n l\u00fd s\u1ebd h\u1ecdp v\u1edbi nh\u00e2n vi\u00ean \u0111\u1ec3 tr\u00ecnh b\u00e0y chi ti\u1ebft m\u1ee5c ti\u00eau, h\u01b0\u1edbng \u0111i v\u00e0 nh\u1eefng kh\u00f3 kh\u0103n hi\u1ec7n t\u1ea1i. T\u1eeb nh\u1eefng th\u00f4ng tin n\u00e0y, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c m\u1ee5c ti\u00eau b\u1ed5 sung, c\u0169ng nh\u01b0 \u0111\u01b0a ra k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng t\u01b0\u01a1ng \u1ee9ng. Khi \u0111\u01b0\u1ee3c t\u1ea1o \u0111i\u1ec1u ki\u1ec7n t\u1ef1 ph\u00e1t tri\u1ec3n m\u1ee5c ti\u00eau ri\u00eang, nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n s\u1ebd ph\u00e1t huy t\u1ed1t h\u01a1n tinh th\u1ea7n t\u1ef1 ch\u1ee7 v\u00e0 tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi c\u00f4ng vi\u1ec7c \u2013 t\u1ea1o ti\u1ec1n \u0111\u1ec1 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c.<\/p>\n

        Minh b\u1ea1ch trong giao ti\u1ebfp v\u00e0 c\u1ed9ng t\u00e1c<\/h3>\n

        Nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n lu\u00f4n mong mu\u1ed1n \u2013 v\u00e0 x\u1ee9ng \u0111\u00e1ng \u2013 \u0111\u01b0\u1ee3c d\u01b0\u1edbi quy\u1ec1n nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1edfi m\u1edf v\u00e0 ch\u00e2n th\u1ef1c. Kh\u00f4ng ai mu\u1ed1n m\u00ecnh l\u00e0 \u201cng\u01b0\u1eddi ngo\u00e0i\u201d \u2013 \u0111\u1eb7c bi\u1ec7t khi c\u00f4ng ty \u0111ang tr\u1ea3i qua th\u1eddi k\u1ef3 kh\u00f3 kh\u0103n. H\u1ecd mu\u1ed1n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt th\u00f4ng tin \u0111\u1ea7y \u0111\u1ee7. Tr\u00ean h\u1ebft, nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n mu\u1ed1n \u0111\u01b0\u1ee3c giao ti\u1ebfp th\u1ef1c v\u00e0 t\u1ea1o d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e0nh m\u1ea1nh v\u1edbi \u0111\u1ed3ng nghi\u1ec7p v\u00e0 c\u1ea5p qu\u1ea3n l\u00fd. L\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o, b\u1ea1n c\u1ea7n ph\u1ea3n h\u1ed3i th\u01b0\u1eddng xuy\u00ean v\u00e0 th\u1ea3o lu\u1eadn trung th\u1ef1c \u2013 ngay c\u1ea3 khi b\u1ea1n c\u1ea3m th\u1ea5y kh\u00f3 kh\u0103n ho\u1eb7c kh\u00f4ng tho\u1ea3i m\u00e1i.<\/p>\n

        S\u1ef1 c\u00f4ng nh\u1eadn c\u1ee7a nh\u00e2n vi\u00ean<\/h3>\n

        M\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t hi\u1ec7u qu\u1ea3 ph\u1ea3i lu\u00f4n xem s\u1ef1 c\u00f4ng nh\u1eadn v\u00e0 khen th\u01b0\u1edfng nh\u00e2n vi\u00ean l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u. Nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n c\u1ea7n c\u1ea3m th\u1ea5y c\u00f3 gi\u00e1 tr\u1ecb v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao \u0111\u1ed1i v\u1edbi c\u00f4ng vi\u1ec7c h\u1ecd l\u00e0m \u2013 c\u0169ng nh\u01b0 n\u1ed7 l\u1ef1c h\u1ecd b\u1ecf ra. Ng\u01b0\u1ee3c l\u1ea1i, \u0111i\u1ec1u n\u00e0y s\u1ebd t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c \u0111\u1ebfn doanh thu t\u1ef1 nguy\u1ec7n c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

        Ph\u1ea3n h\u1ed3i \u2013 \u0111\u00e1nh gi\u00e1 trung th\u1ef1c v\u00e0 th\u01b0\u1eddng xuy\u00ean<\/h3>\n

        Ph\u1ea3n h\u1ed3i c\u00e0ng th\u01b0\u1eddng xuy\u00ean v\u00e0 ch\u00ednh x\u00e1c, hi\u1ec7u qu\u1ea3 qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t c\u00e0ng cao. Nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n lu\u00f4n mong mu\u1ed1n c\u1eadp nh\u1eadt th\u01b0\u1eddng xuy\u00ean th\u00f4ng tin chi ti\u1ebft v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd. C\u00e0ng bi\u1ebft r\u00f5 h\u01a1n v\u1ec1 hi\u1ec7u su\u1ea5t c\u1ee7a ch\u00ednh m\u00ecnh, h\u1ecd s\u1ebd c\u00e0ng c\u00f3 \u0111i\u1ec1u ki\u1ec7n c\u1ea3i ti\u1ebfn v\u00e0 ph\u00e1t tri\u1ec3n h\u01a1n.<\/p>\n

        Ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean<\/h3>\n

        Kh\u00f4ng m\u1ed9t nh\u00e2n vi\u00ean t\u00e0i n\u0103ng n\u00e0o mu\u1ed1n \u1edf l\u1ea1i c\u00f4ng ty l\u00e2u d\u00e0i m\u00e0 kh\u00f4ng c\u1ea7n c\u01a1 h\u1ed9i trau d\u1ed3i k\u1ef9 n\u0103ng c\u00e1 nh\u00e2n. Th\u0103ng ti\u1ebfn v\u00e0 ph\u00e1t tri\u1ec3n l\u00e0 m\u1ee5c ti\u00eau quan tr\u1ecdng \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean. Vi\u1ec7c ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng nh\u00e2n vi\u00ean c\u0169ng \u0111\u1ed3ng th\u1eddi mang l\u1ea1i l\u1ee3i \u00edch cho doanh nghi\u1ec7p \u2013 n\u00f3i c\u00e1ch kh\u00e1c, \u0111\u00e2y l\u00e0 m\u1ed9t m\u1ed1i quan h\u1ec7 \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i.<\/p>\n

        L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 c\u00f4ng t\u00e1c qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t?<\/strong><\/h2>\n

        Sau \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 g\u1ee3i \u00fd nh\u1eb1m gi\u00fap b\u1ea1n c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng chu tr\u00ecnh qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t:<\/p>\n

          \n
        • \u0110\u1ea3m b\u1ea3o c\u00f4ng t\u00e1c n\u00e0y c\u00f3 s\u1ef1 \u0111\u1ed3ng t\u00ecnh t\u1eeb l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd c\u1ea5p cao.<\/li>\n
        • Th\u1ef1c hi\u1ec7n c\u00f4ng t\u00e1c \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t li\u00ean t\u1ee5c, kh\u00f4ng ch\u1ec9 m\u1ed9t n\u0103m m\u1ed9t l\u1ea7n.<\/li>\n
        • T\u0103ng c\u01b0\u1eddng ch\u1ea5t l\u01b0\u1ee3ng c\u00e1c cu\u1ed9c \u0111\u1ed1i tho\u1ea1i \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t, thay v\u00ec ch\u1ec9 l\u00e0 h\u00ecnh th\u1ee9c chi\u1ebfu l\u1ec7.<\/li>\n
        • T\u1eadn d\u1ee5ng s\u1ee9c m\u1ea1nh c\u1ee7a c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t.<\/li>\n
        • Kh\u00f4ng ng\u1eebng n\u00e2ng cao k\u1ef9 n\u0103ng v\u00e0\u00a0n\u0103ng l\u1ef1c qu\u1ea3n l\u00fd\u00a0m\u1ed7i ng\u00e0y.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

          Tuy kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t kh\u00e1i ni\u1ec7m m\u1edbi m\u1ebb, qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t lu\u00f4n l\u00e0 ch\u1ee7 \u0111\u1ec1 \u0111\u01b0\u1ee3c l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p quan t\u00e2m. C\u00f9ng v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a x\u00e3 h\u1ed9i, c\u00e1c xu h\u01b0\u1edbng qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t m\u1edbi c\u0169ng ra \u0111\u1eddi v\u1edbi t\u1ed1c \u0111\u1ed9 ng\u00e0y c\u00e0ng nhanh ch\u00f3ng. N\u1ebfu kh\u00f4ng th\u01b0\u1eddng xuy\u00ean c\u1eadp […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[211],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4845"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=4845"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4845\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=4845"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=4845"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=4845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}