{"id":48480,"date":"2023-12-16T23:52:39","date_gmt":"2023-12-16T23:52:39","guid":{"rendered":"https:\/\/masterskills.org\/blog\/customer-driven-marketing-strategy-la-gi-5-buoc-xay-dung-chien-luoc-marketing-tap-trung-vao-khach-hang.html"},"modified":"2023-12-16T23:52:39","modified_gmt":"2023-12-16T23:52:39","slug":"customer-driven-marketing-strategy-la-gi-5-buoc-xay-dung-chien-luoc-marketing-tap-trung-vao-khach-hang","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/customer-driven-marketing-strategy-la-gi-5-buoc-xay-dung-chien-luoc-marketing-tap-trung-vao-khach-hang.html","title":{"rendered":"Customer Driven Marketing Strategy L\u00e0 G\u00ec? 5 B\u01b0\u1edbc X\u00e2y D\u1ef1ng Chi\u1ebfn L\u01b0\u1ee3c Marketing T\u1eadp Trung V\u00e0o Kh\u00e1ch H\u00e0ng"},"content":{"rendered":"
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M\u1ed7i kh\u00e1ch h\u00e0ng s\u1ebd kh\u00e1c nhau v\u1ec1 nhu c\u1ea7u, mong mu\u1ed1n v\u00e0 h\u00e0nh vi mua s\u1eafm. \u0110\u1ec3 t\u0103ng c\u01a1 h\u1ed9i th\u00e0nh c\u00f4ng, c\u00e1c doanh nghi\u1ec7p c\u1ea7n ch\u1ecdn \u0111\u00fang kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u01b0a ra c\u00e1c chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb ph\u00f9 h\u1ee3p. Customer driven marketing strategy l\u00e0 m\u1ed9t trong nh\u1eefng gi\u1ea3i ph\u00e1p c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y. <\/p>\n

V\u1eady Customer driven marketing strategy l\u00e0 g\u00ec<\/strong>? M\u1eddi b\u1ea1n c\u00f9ng Masterskills t\u00ecm hi\u1ec3u qua b\u00e0i vi\u1ebft b\u00ean d\u01b0\u1edbi.<\/p>\n

Customer driven marketing strategy l\u00e0 g\u00ec?\u00a0<\/strong><\/h2>\n

Customer driven marketing strategy hay c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ecbnh h\u01b0\u1edbng ti\u1ebfp th\u1ecb kh\u00e1ch h\u00e0ng<\/strong>, gi\u00fap c\u00e1c c\u00f4ng ty nh\u1eafm m\u1ee5c ti\u00eau v\u00e0 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a m\u1ed9t nh\u00f3m kh\u00e1ch h\u00e0ng c\u1ee5 th\u1ec3. Ti\u1ebfp th\u1ecb h\u01b0\u1edbng v\u00e0o m\u1ed9t t\u1ec7p kh\u00e1ch h\u00e0ng ng\u01b0\u1ee3c l\u1ea1i v\u1edbi ti\u1ebfp th\u1ecb \u0111\u1ea1i ch\u00fang.\u00a0<\/p>\n

Thay v\u00ec ph\u1ee5c v\u1ee5 t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi, chi\u1ebfn l\u01b0\u1ee3c t\u1eadp trung v\u00e0o c\u00e1c nh\u00f3m nh\u1ecf h\u01a1n, c\u1ee5 th\u1ec3 h\u01a1n trong th\u1ecb tr\u01b0\u1eddng (ph\u00e2n kh\u00fac). C\u00e1c c\u00e1 nh\u00e2n trong c\u00e1c ph\u00e2n kh\u00fac n\u00e0y c\u00f3 xu h\u01b0\u1edbng gi\u1ed1ng nhau v\u1ec1 \u0111\u1ed9 tu\u1ed5i, gi\u1edbi t\u00ednh, ngh\u1ec1 nghi\u1ec7p, m\u1ee9c thu nh\u1eadp ho\u1eb7c h\u00e0nh vi mua h\u00e0ng.\u00a0<\/p>\n

Nh\u1eefng l\u00fd do quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 thi\u1ebft k\u1ebf customer driven marketing strategy l\u00e0 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 x\u00e2y d\u1ef1ng l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p. C\u00e1c h\u00e0nh \u0111\u1ed9ng trong chi\u1ebfn l\u01b0\u1ee3c nh\u1eb1m t\u1ea1o ra gi\u00e1 tr\u1ecb l\u1edbn cho kh\u00e1ch h\u00e0ng v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 v\u00e0 t\u1ea1o ra nh\u1eefng kh\u00e1ch h\u00e0ng trung th\u00e0nh.\u00a0<\/p>\n

Sau \u0111\u00f3, c\u00e1c c\u00f4ng ty c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u00e1nh gi\u00e1 t\u00e1c \u0111\u1ed9ng c\u1ee7a customer driven marketing strategy.<\/p>\n

B\u1ea1n c\u00f3 th\u1ec3 th\u1ea5y th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau c\u1ee7a Nike l\u00e0 nh\u1eefng ng\u01b0\u1eddi t\u1eeb 11-55 tu\u1ed5i. Nh\u00e2n kh\u1ea9u h\u1ecdc c\u1ee7a h\u1ecd bao g\u1ed3m nh\u1eefng ng\u01b0\u1eddi trung ni\u00ean c\u00f3 m\u1ee9c thu nh\u1eadp \u1ed5n \u0111\u1ecbnh \u0111\u1ec3 mua nh\u1eefng \u0111\u00f4i gi\u00e0y \u0111\u1eaft ti\u1ec1n h\u01a1n v\u00e0 \u0111\u1ed1i v\u1edbi nh\u1eefng nh\u00f3m kh\u00e1ch h\u00e0ng tr\u1ebb h\u01a1n, nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh nh\u1eefng ng\u01b0\u1eddi \u0111am m\u00ea v\u00e0 ch\u1ecdn l\u1ef1a th\u01b0\u01a1ng hi\u1ec7u su\u1ed1t \u0111\u1eddi.<\/p>\n

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\"Customer\"Customer
Customer driven marketing strategy l\u00e0 g\u00ec<\/figcaption><\/figure>\n<\/div>\n

Vai tr\u00f2 c\u1ee7a customer driven marketing strategy l\u00e0 g\u00ec?\u00a0<\/strong><\/h2>\n

\u0110\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n

Customer Driven Marketing Strategy\u00a0t\u1eadp trung v\u00e0o nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c nghi\u00ean c\u1ee9u s\u00e2u r\u1ed9ng v\u1ec1 t\u1ec7p kh\u00e1ch h\u00e0ng m\u00e0 doanh nghi\u1ec7p h\u01b0\u1edbng t\u1edbi: H\u1ecd thu\u1ed9c nh\u00f3m tu\u1ed5i n\u00e0o? Thu nh\u1eadp h\u1ecd bao nhi\u00eau m\u1ed7i n\u0103m? Nhu c\u1ea7u, \u01b0\u1edbc m\u01a1 v\u00e0 mong mu\u1ed1n s\u00e2u s\u1eafc nh\u1ea5t c\u1ee7a h\u1ecd l\u00e0 g\u00ec? B\u1ea1n th\u01b0\u1eddng \u0111i \u0111\u00e2u \u0111\u1ec3 t\u00ecm l\u1eddi gi\u1ea3i?<\/p>\n

B\u1eb1ng c\u00e1ch tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi n\u00e0y, nh\u00f3m ti\u1ebfp th\u1ecb c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 kh\u00e1ch h\u00e0ng v\u00e0 thi\u1ebft k\u1ebf c\u00e1c d\u1ecbch v\u1ee5 s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a h\u1ecd.<\/p>\n

Thu h\u00fat kh\u00e1ch h\u00e0ng trung th\u00e0nh<\/strong><\/h3>\n

Nh\u1eefng kh\u00e1ch h\u00e0ng c\u00f3 nhu c\u1ea7u v\u00e0 h\u1ecd \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng c\u00e1c nhu c\u1ea7u \u0111\u00f3 s\u1ebd c\u00f3 th\u1ec3 quay l\u1ea1i v\u00e0 mua nhi\u1ec1u s\u1ea3n ph\u1ea9m c\u1ee7a doanh nghi\u1ec7p h\u01a1n. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 gi\u00fap \u1ed5n \u0111\u1ecbnh doanh thu \u0111\u1ecbnh k\u1ef3 c\u1ee7a c\u00f4ng ty. \u0110\u1ec3 khuy\u1ebfn kh\u00edch vi\u1ec7c mua h\u00e0ng l\u1eb7p l\u1ea1i, c\u00e1c c\u00f4ng ty c\u0169ng c\u00f3 th\u1ec3 gi\u1edbi thi\u1ec7u c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u1ed5i \u0111i\u1ec3m th\u01b0\u1edfng \u0111\u1ec3 khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng, th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn d\u1ecbch activation marketing \u0111\u1ec3 thu h\u00fat kh\u00e1ch h\u00e0ng. <\/p>\n

M\u1ed7i l\u1ea7n mua h\u00e0ng, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 t\u00edch \u0111i\u1ec3m \u0111\u1ec3 \u0111\u1ed5i l\u1ea5y c\u00e1c s\u1ea3n ph\u1ea9m mi\u1ec5n ph\u00ed ho\u1eb7c gi\u1ea3m gi\u00e1 cho nh\u1eefng l\u1ea7n m\u01b0a k\u1ebf ti\u1ebfp n\u1ebfu t\u00edch \u0111\u1ee7 s\u1ed1 \u0111i\u1ec3m. Nh\u1eefng kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng l\u00e0 nh\u1eefng ng\u01b0\u1eddi truy\u1ec1n b\u00e1 th\u01b0\u01a1ng hi\u1ec7u t\u1ed1t nh\u1ea5t. H\u1ecd c\u00f3 th\u1ec3 truy\u1ec1n b\u00e1 v\u00e0 n\u00f3i v\u1edbi ng\u01b0\u1eddi kh\u00e1c v\u1ec1 nh\u1eefng g\u00ec doanh nghi\u1ec7p b\u1ea1n \u0111em \u0111\u1ebfn, qu\u1ea3ng b\u00e1 th\u01b0\u01a1ng hi\u1ec7u mi\u1ec5n ph\u00ed cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n.<\/p>\n

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\"Customer\"Customer
Customer Driven Marketing Strategy gi\u00fap thu h\u00fat kh\u00e1ch h\u00e0ng trung th\u00e0nh<\/figcaption><\/figure>\n<\/div>\n

5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng customer driven marketing strategy\u00a0<\/strong><\/h2>\n

Ph\u00e2n t\u00edch th\u1ecb tr\u01b0\u1eddng ng\u00e1ch v\u00e0 nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n

B\u1ea1n c\u1ea7n c\u00f3 c\u00e0ng nhi\u1ec1u d\u1eef li\u1ec7u v\u1ec1 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh c\u00e0ng t\u1ed1t. \u0110i\u1ec1u n\u00e0y s\u1ebd cho ph\u00e9p b\u1ea1n ph\u00e2n kh\u00fac v\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau cho c\u00e1c \u0111\u1ecbnh h\u01b0\u1edbng ti\u1ebfp th\u1ecb c\u1ee7a b\u1ea1n. C\u00f3 th\u1ec3 l\u00e0 chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb qua email ho\u1eb7c c\u00e1c qu\u1ea3ng c\u00e1o.<\/p>\n

Th\u00e0nh c\u00f4ng c\u1ee7a chi\u1ebfn d\u1ecbch ph\u1ee5 thu\u1ed9c v\u00e0o vi\u1ec7c b\u1ea1n c\u00f3 th\u1ec3 ph\u00e2n kh\u00fac kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh theo c\u00e1c nh\u00f3m c\u00f3 li\u00ean quan ch\u00ednh x\u00e1c nh\u01b0 th\u1ebf n\u00e0o v\u00e0 cung c\u1ea5p cho h\u1ecd nh\u1eefng g\u00ec h\u1ecd mu\u1ed1n. Thu th\u1eadp d\u1eef li\u1ec7u v\u00e0 t\u1ea1o ra n\u1ec1n t\u1ea3ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u2013 Customer Data Platform CDP (T\u00ecm hi\u1ec3u CDP l\u00e0 g\u00ec t\u1ea1i \u0111\u00e2y) l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng m\u00e0 b\u1ea5t c\u1ee9 doanh nghi\u1ec7p n\u00e0o c\u0169ng c\u1ea7n. <\/p>\n

Thu th\u1eadp feedback c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n

Nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i c\u1ee7a b\u1ea1n, th\u1ef1c hi\u1ec7n m\u1ed9t v\u00e0i cu\u1ed9c kh\u1ea3o s\u00e1t v\u00e0 ph\u1ecfng v\u1ea5n \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a h\u1ecd v\u00e0 b\u1eaft \u0111\u1ea7u l\u00ean \u00fd t\u01b0\u1edfng x\u00e2y d\u1ef1ng customer driven marketing strategy. <\/p>\n

Tr\u00f2 chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng c\u00f3 ngh\u0129a l\u00e0 th\u1ef1c s\u1ef1 c\u00f3 th\u1ec3 h\u1ecfi h\u1ecd nh\u1eefng nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 cung c\u1ea5p cho h\u1ecd.<\/p>\n

M\u1ed9t customer driven marketing strategy s\u1ebd l\u1ea5y ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u01b0a n\u00f3 v\u00e0o h\u00e0nh \u0111\u1ed9ng \u2013 cho t\u1ea5t c\u1ea3 c\u00e1c quy\u1ebft \u0111\u1ecbnh v\u1ec1 vi\u1ec7c ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m h\u01a1n n\u1eefa. T\u1ea5t c\u1ea3 c\u00e1c t\u00ednh n\u0103ng m\u1edbi, t\u1ea5t c\u1ea3 c\u00e1c c\u1ea3i ti\u1ebfn hay c\u00e1c ph\u00edm t\u1eaft tr\u00ean trang web c\u1ee7a b\u1ea1n n\u00ean \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n n\u1ebfu kh\u00e1ch h\u00e0ng c\u00f3 c\u00e1c nhu c\u1ea7u nh\u01b0 v\u1eady.<\/p>\n

\u0110\u1ea7u t\u01b0 v\u00e0o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n

Trong chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb h\u01b0\u1edbng \u0111\u1ebfn kh\u00e1ch h\u00e0ng, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng \u0111\u00f3ng m\u1ed9t trong nh\u1eefng vai tr\u00f2 quan tr\u1ecdng nh\u1ea5t. Tr\u1ecdng t\u00e2m c\u1ee7a b\u1ea1n l\u00e0 kh\u00e1ch h\u00e0ng, t\u1ea5t c\u1ea3 nh\u1eefng g\u00ec b\u1ea1n quan t\u00e2m l\u00e0 nhu c\u1ea7u v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a h\u1ecd.<\/p>\n

V\u00ec v\u1eady, l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u1ea1n th\u1ef1c s\u1ef1 ti\u1ebfp c\u1eadn h\u1ecd? L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u1ea1n x\u00e2y d\u1ef1ng m\u1ee9c \u0111\u1ed9 tin c\u1eady c\u1ea7n thi\u1ebft v\u00e0 c\u00f3 m\u1ed9t cu\u1ed9c \u0111\u1ed1i tho\u1ea1i c\u1edfi m\u1edf? D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng l\u00e0 c\u00e2u tr\u1ea3 l\u1eddi cho c\u00e1c v\u1ea5n \u0111\u1ec1 tr\u00ean. \u0110i\u1ec1u quan tr\u1ecdng nh\u1ea5t l\u00e0 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n nhanh nh\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 nh\u1ea5t c\u00f3 th\u1ec3. B\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o c\u00e1c c\u00e1ch nh\u01b0 sau:<\/p>\n

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  • C\u00e0i \u0111\u1eb7t c\u00f4ng c\u1ee5 tr\u00f2 chuy\u1ec7n tr\u1ef1c ti\u1ebfp v\u00e0o trang web c\u1ee7a b\u1ea1n \u0111\u1ec3 cung c\u1ea5p cho kh\u00e1ch h\u00e0ng c\u00e1ch li\u00ean h\u1ec7 v\u1edbi b\u1ea1n.<\/li>\n
  • Theo d\u00f5i c\u00e1c \u0111\u1ec1 c\u1eadp tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i \u0111\u1ec3 gi\u1ea3i \u0111\u00e1p c\u00e1c th\u1eafc m\u1eafc<\/li>\n
  • Lu\u00f4n theo d\u00f5i m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, m\u1ee9c \u0111\u1ed9 n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng sau khi kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 v\u1edbi c\u00e1c nh\u00f3m h\u1ed7 tr\u1ee3 c\u1ee7a doanh nghi\u1ec7p.<\/li>\n
  • \u0110\u1eb7c bi\u1ec7t ch\u00fa \u00fd \u0111\u1ebfn vi\u1ec7c thu th\u1eadp t\u1ea5t c\u1ea3 c\u00e1c ph\u1ea3n h\u1ed3i m\u00e0 kh\u00e1ch h\u00e0ng \u0111\u01b0a ra.<\/li>\n<\/ul>\n

    B\u00ean c\u1ea1nh s\u1ef1 gi\u00fap \u0111\u1ee1 c\u1ee7a c\u00f4ng c\u1ee5 AI, vi\u1ec7c \u0111\u00e0o t\u1ea1o ra nh\u1eefng chuy\u00ean vi\u00ean quan h\u1ec7 kh\u00e1ch h\u00e0ng chuy\u00ean nghi\u1ec7p, c\u00f3 th\u1ec3 \u0111\u1ed1i ph\u00f3 v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f3 r\u1ea5t quan tr\u1ecdng. \u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, doanh nghi\u1ec7p c\u1ea7n n\u1eafm \u0111\u01b0\u1ee3c quan h\u1ec7 kh\u00e1ch h\u00e0ng l\u00e0 g\u00ec, ti\u00eau chu\u1ea9n \u0111\u1ec3 l\u00e0m t\u1ed1t c\u00f4ng vi\u1ec7c n\u00e0y ra sao, t\u1eeb \u0111\u00f3 \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean m\u1ed9t c\u00e1ch \u0111\u00fang \u0111\u1eafn. <\/p>\n

    Hi\u1ec3u r\u00f5 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n<\/strong><\/h3>\n

    C\u00e1c nh\u00f3m customer driven marketing strategy h\u01b0\u1edbng t\u1edbi c\u00f3 th\u1ec3 l\u00e0 nh\u00f3m kh\u00e1ch h\u00e0ng ch\u00ednh b\u1ea1n c\u1ea7n ti\u1ebfp th\u1ecb. Tuy nhi\u00ean, b\u1ea1n c\u0169ng c\u1ea7n hi\u1ec3u r\u00f5 c\u00e1c kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i c\u1ee7a b\u1ea1n v\u00ec h\u1ecd s\u1ebd l\u00e0 nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 tr\u1ea3i nghi\u1ec7m s\u1ea3n ph\u1ea9m v\u00e0 s\u1ebd \u0111\u01b0a ra c\u00e1c nh\u1eadn x\u00e9t h\u1ee3p l\u00fd nh\u1ea5t \u0111\u1ec3 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

    T\u1eadp trung v\u00e0o word-of-mouth<\/strong><\/h3>\n

    N\u1ebfu kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y c\u00f4ng ty c\u1ee7a b\u1ea1n l\u00e0 t\u1ea5t c\u1ea3 nh\u1eefng g\u00ec h\u1ecd h\u1eb1ng m\u01a1 \u01b0\u1edbc, b\u1ea1n nghe th\u1ea5y c\u00e2u h\u1ecfi c\u1ee7a h\u1ecd v\u00e0 lu\u00f4n n\u1ed7 l\u1ef1c h\u1ebft m\u00ecnh \u0111\u1ec3 gi\u00fap \u0111\u1ee1 h\u1ecd, h\u1ecd s\u1ebd tr\u1ea3 ti\u1ec1n \u0111\u1ec3 mua c\u00e1c s\u1ea3n ph\u1ea9m. H\u1ecd s\u1ebd b\u1eaft \u0111\u1ea7u gi\u1edbi thi\u1ec7u c\u00f4ng ty c\u1ee7a b\u1ea1n cho b\u1ea1n b\u00e8 v\u00e0 \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a h\u1ecd, h\u1ecd s\u1ebd t\u00e1n th\u00e0nh b\u1ea1n tr\u00ean ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i v\u00e0 \u0111\u1ec3 l\u1ea1i nh\u1eefng b\u00ecnh lu\u1eadn t\u00edch c\u1ef1c tr\u00ean internet. Word-of-mouth c\u00f3 th\u1ec3 \u0111em l\u1ea1i th\u00e0nh c\u00f4ng n\u1ebfu doanh nghi\u1ec7p c\u00f3 chi\u1ebfn l\u01b0\u1ee3c r\u00f5 r\u00e0ng. <\/p>\n

    \n
    \"Kh\u00e1ch\"Kh\u00e1ch
    Kh\u00e1ch h\u00e0ng s\u1ebd gi\u1edbi thi\u1ec7u b\u1ea1n b\u00e8 v\u00e0 \u0111\u1ed3ng nghi\u1ec7p \u0111\u1ebfn b\u1ea1n n\u1ebfu h\u1ecd th\u1ea5y h\u00e0i l\u00f2ng<\/figcaption><\/figure>\n<\/div>\n

    K\u1ebft<\/strong><\/h2>\n

    Sau b\u00e0i vi\u1ebft tr\u00ean, hy v\u1ecdng b\u1ea1n \u0111\u00e3 c\u00f3 ri\u00eang cho m\u00ecnh kh\u00e1i ni\u1ec7m v\u1ec1 Customer driven marketing strategy l\u00e0 g\u00ec<\/strong>. Customer driven marketing strategy l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a s\u1ea3n ph\u1ea9m v\u00e0 gi\u00fap ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p.<\/p>\n

    Theo d\u00f5i Masterskills \u0111\u1ec3 xem th\u00eam nhi\u1ec1u tin h\u1eefu \u00edch kh\u00e1c nh\u00e9!<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    M\u1ed7i kh\u00e1ch h\u00e0ng s\u1ebd kh\u00e1c nhau v\u1ec1 nhu c\u1ea7u, mong mu\u1ed1n v\u00e0 h\u00e0nh vi mua s\u1eafm. \u0110\u1ec3 t\u0103ng c\u01a1 h\u1ed9i th\u00e0nh c\u00f4ng, c\u00e1c doanh nghi\u1ec7p c\u1ea7n ch\u1ecdn \u0111\u00fang kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u01b0a ra c\u00e1c chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb ph\u00f9 h\u1ee3p. Customer driven marketing strategy l\u00e0 m\u1ed9t trong nh\u1eefng gi\u1ea3i ph\u00e1p c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[422],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/48480"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=48480"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/48480\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=48480"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=48480"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=48480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}