{"id":48953,"date":"2023-12-17T01:50:36","date_gmt":"2023-12-17T01:50:36","guid":{"rendered":"https:\/\/masterskills.org\/blog\/upselling-la-gi-nhung-dieu-ban-can-biet-de-co-mot-chien-luoc-upsell-thanh-cong.html"},"modified":"2023-12-17T01:50:36","modified_gmt":"2023-12-17T01:50:36","slug":"upselling-la-gi-nhung-dieu-ban-can-biet-de-co-mot-chien-luoc-upsell-thanh-cong","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/upselling-la-gi-nhung-dieu-ban-can-biet-de-co-mot-chien-luoc-upsell-thanh-cong.html","title":{"rendered":"Upselling L\u00e0 G\u00ec? Nh\u1eefng \u0110i\u1ec1u B\u1ea1n C\u1ea7n Bi\u1ebft \u0110\u1ec3 C\u00f3 M\u1ed9t Chi\u1ebfn L\u01b0\u1ee3c Upsell Th\u00e0nh C\u00f4ng"},"content":{"rendered":"
\n

Upselling l\u00e0 g\u00ec?<\/strong> \u0110\u00e2y l\u00e0 m\u1ed9t k\u1ef9 thu\u1eadt b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng kh\u00e1 ph\u1ed5 bi\u1ebfn hi\u1ec7n nay v\u1edbi m\u1ee5c ti\u00eau nh\u1eb1m gia t\u0103ng gi\u00e1 tr\u1ecb giao d\u1ecbch v\u00e0 cung c\u1ea5p \u0111\u1ebfn kh\u00e1ch h\u00e0ng tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n. Trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, Masterskills s\u1ebd chia s\u1ebb \u0111\u1ebfn b\u1ea1n chi ti\u1ebft h\u01a1n v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng th\u00fa v\u1ecb n\u00e0y, c\u00f9ng t\u00ecm hi\u1ec3u nh\u00e9.<\/p>\n

Upselling \u0111\u01b0\u1ee3c hi\u1ec3u nh\u01b0 th\u1ebf n\u00e0o?<\/strong><\/h2>\n

Upselling l\u00e0 g\u00ec? Upselling l\u00e0 m\u1ed9t k\u1ef9 thu\u1eadt b\u00e1n h\u00e0ng m\u00e0 ng\u01b0\u1eddi b\u00e1n c\u1ed1 g\u1eafng b\u00e1n th\u00eam c\u00e1c phi\u00ean b\u1ea3n t\u1ed1t h\u01a1n c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 m\u00e0 kh\u00e1ch h\u00e0ng \u0111ang s\u1eed d\u1ee5ng ho\u1eb7c mua s\u1eafm.<\/p>\n

\n
\"k\u1ef9
K\u1ef9 n\u0103ng upselling l\u00e0 g\u00ec<\/figcaption><\/figure>\n<\/div>\n

Upsell v\u00e0 Cross-sell kh\u00e1c nhau \u1edf \u0111\u00e2u?<\/strong><\/h2>\n

S\u1ef1 kh\u00e1c nhau gi\u1eefa Cross \u2013 selling v\u00e0 upselling l\u00e0 g\u00ec? C\u00f9ng ph\u00e2n bi\u1ec7t trong ph\u1ea7n d\u01b0\u1edbi \u0111\u00e2y nh\u00e9.<\/p>\n

\n\n\n\n\n
Upsell<\/strong><\/td>\nCross-sell\u00a0<\/strong><\/td>\n<\/tr>\n
\u2013 Upsell l\u00e0 k\u1ef9 thu\u1eadt b\u00e1n h\u00e0ng, m\u00e0 nh\u00e2n vi\u00ean kinh doanh \u0111\u1ec1 xu\u1ea5t ho\u1eb7c ch\u00e0o b\u00e1n cho kh\u00e1ch h\u00e0ng m\u1ed9t phi\u00ean b\u1ea3n cao c\u1ea5p h\u01a1n<\/strong> so v\u1edbi s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 ban \u0111\u1ea7u m\u00e0 kh\u00e1ch h\u00e0ng \u0111ang quan t\u00e2m ho\u1eb7c mua.
\u2013 M\u1ee5c ti\u00eau c\u1ee7a upsell l\u00e0 n\u00e2ng cao gi\u00e1 tr\u1ecb giao d\u1ecbch b\u1eb1ng vi\u1ec7c th\u00fac \u0111\u1ea9y kh\u00e1ch h\u00e0ng mua c\u00e1c phi\u00ean b\u1ea3n cao c\u1ea5p h\u01a1n.<\/td>\n		\u2013 Cross-sell l\u00e0 k\u1ef9 thu\u1eadt b\u00e1n, m\u00e0 nh\u00e2n vi\u00ean kinh doanh t\u1eadp trung v\u00e0o vi\u1ec7c \u0111\u1ec1 xu\u1ea5t c\u00e1c s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 b\u1ed5 sung ho\u1eb7c c\u00f3 li\u00ean quan<\/strong> \u0111\u1ebfn s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 m\u00e0 kh\u00e1ch h\u00e0ng mua.
\u2013 M\u1ee5c ti\u00eau c\u1ee7a cross-sell l\u00e0 t\u0103ng gi\u00e1 tr\u1ecb giao d\u1ecbch b\u1eb1ng vi\u1ec7c \u0111\u01b0a ra c\u00e1c s\u1ea3n ph\u1ea9m\/ d\u1ecbch v\u1ee5 b\u1ed5 sung c\u00f3 th\u1ec3 mang l\u1ea1i th\u00eam l\u1ee3i \u00edch v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c nhu c\u1ea7u kh\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n

\u0110\u1ec3 hi\u1ec3u h\u01a1n v\u1ec1 hai k\u1ef9 thu\u1eadt n\u00e0y, c\u00f9ng xem v\u00ed d\u1ee5 upselling trong kh\u00e1ch s\u1ea1n sau \u0111\u00e2y:<\/p>\n

N\u1ebfu nh\u01b0 upselling l\u00e0 vi\u1ec7c nh\u00e2n vi\u00ean s\u1ebd t\u01b0 v\u1ea5n cho kh\u00e1ch h\u00e0ng m\u1ed9t h\u1ea1ng ph\u00f2ng t\u1ed1t h\u01a1n (r\u1ed9ng h\u01a1n, ti\u1ec7n nghi h\u01a1n, v.v.)<\/p>\n

Trong khi \u0111\u00f3, cross \u2013 selling l\u00e0 vi\u1ec7c nh\u00e2n vi\u00ean \u0111\u1ec1 xu\u1ea5t th\u00eam c\u00e1c d\u1ecbch v\u1ee5 b\u1ed5 sung cho kh\u00e1ch h\u00e0ng nh\u01b0 d\u1ecbch v\u1ee5 \u0103n u\u1ed1ng, gym, spa, v.v.<\/p>\n

T\u1ea1i sao c\u1ea7n th\u1ef1c hi\u1ec7n upsell?<\/strong><\/h2>\n

Upsell mang l\u1ea1i c\u1ea3 l\u1ee3i \u00edch cho kh\u00e1ch h\u00e0ng v\u00e0 doanh nghi\u1ec7p, trong \u0111\u00f3:<\/p>\n

\n\n\n\n\n
\u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng<\/strong><\/td>\n\u0110\u1ed1i v\u1edbi doanh nghi\u1ec7p<\/strong><\/td>\n<\/tr>\n
\u2013 N\u00e2ng cao tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5\/s\u1ea3n ph\u1ea9m.
\u2013 C\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng, c\u00f3 s\u1ee9c \u1ea3nh h\u01b0\u1edfng \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p.<\/td>\n		\u2013 Cung c\u1ea5p d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a h\u01a1n, c\u1ea3i thi\u1ec7n m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng.
\u2013 Thu h\u00fat nhi\u1ec1u kh\u00e1ch h\u00e0ng cao c\u1ea5p h\u01a1n.
\u2013 \u0110\u1ecbnh v\u1ecb h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u cao c\u1ea5p h\u01a1n trong m\u1eaft kh\u00e1ch h\u00e0ng.
\u2013 N\u00e2ng cao gi\u00e1 tr\u1ecb giao d\u1ecbch.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n

Nh\u1eefng \u0111i\u1ec1u b\u1ea1n c\u1ea7n bi\u1ebft \u0111\u1ec3 c\u00f3 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c upsell hi\u1ec7u qu\u1ea3<\/strong><\/h2>\n

X\u00e2y d\u1ef1ng s\u1ef1 tin t\u01b0\u1edfng v\u00e0 l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n

L\u00e0m sao \u0111\u1ec3 kh\u00e1ch h\u00e0ng kh\u00f4ng c\u1ea3m th\u1ea5y r\u1eb1ng b\u1ea1n \u0111ang c\u1ed1 g\u1eafng l\u1eeba h\u1ecd mua m\u1ed9t s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 kh\u00e1c? Khi \u0111\u00f3, b\u1ea1n c\u1ea7n t\u1ea1o cho h\u1ecd s\u1ef1 tin t\u01b0\u1edfng v\u00e0 y\u00ean t\u00e2m v\u1ec1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh. H\u00e3y tr\u1edf th\u00e0nh m\u1ed9t nh\u00e0 t\u01b0 v\u1ea5n thay v\u00ec t\u1eadp trung v\u00e0o vi\u1ec7c b\u00e1n h\u00e0ng.<\/p>\n

\"upselling
Nh\u1eefng \u0111i\u1ec1u c\u1ea7n bi\u1ebft \u0111\u1ec3 c\u00f3 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c upsell hi\u1ec7u qu\u1ea3<\/figcaption><\/figure>\n

L\u00fac n\u00e0y, b\u1ea1n c\u1ea7n c\u00f3 s\u1ef1 am hi\u1ec3u k\u1ef9 c\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh \u0111\u1ec3 c\u00f3 th\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng gi\u1ea3i \u0111\u00e1p nh\u1eefng c\u00e2u h\u1ecfi\/b\u0103n kho\u0103n v\u1ec1 s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5.\u00a0<\/p>\n

Ti\u1ebfp \u0111\u00f3, h\u00e3y \u0111\u01b0a cho h\u1ecd nh\u1eefng \u0111\u1ec1 xu\u1ea5t ph\u00f9 h\u1ee3p v\u1edbi s\u1edf th\u00edch c\u1ee7a m\u00ecnh. Khi kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y b\u1ecb th\u00fac \u00e9p, h\u1ecd r\u1ea5t c\u00f3 th\u1ec3 s\u1ebd t\u1eeb b\u1ecf b\u1ea1n. Ngo\u00e0i ra, b\u1ea1n c\u1ea7n l\u00e0m r\u00f5 v\u1ec1 nh\u1eefng gi\u00e1 tr\u1ecb m\u00e0 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 n\u00e0y c\u00f3 th\u1ec3 mang l\u1ea1i, v\u00e0 gi\u00fap h\u1ecd gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 g\u00ec c\u1ee7a m\u00ecnh.<\/p>\n

T\u1ea1o cho kh\u00e1ch h\u00e0ng c\u1ea3m gi\u00e1c \u0111\u01b0\u1ee3c \u01b0u ti\u00ean khi mua s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap h\u1ecd \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh mua s\u1eafm nhanh h\u01a1n.<\/p>\n

T\u00ecm hi\u1ec3u v\u1ec1 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n

\u0110\u1ec3 th\u1ef1c hi\u1ec7n k\u1ef9 thu\u1eadt upselling th\u00e0nh c\u00f4ng, vi\u1ec7c hi\u1ec3u r\u00f5 v\u1ec1 kh\u00e1ch h\u00e0ng nh\u01b0 nhu c\u1ea7u, mong mu\u1ed1n, s\u1edf th\u00edch, v.v l\u00e0 \u0111i\u1ec1u h\u1ebft s\u1ee9c quan tr\u1ecdng.\u00a0<\/p>\n

B\u1ea1n c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111i\u1ec1u n\u00e0y b\u1eb1ng vi\u1ec7c l\u1eafng nghe ph\u1ea3n h\u1ed3i ho\u1eb7c \u0111\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed c\u1ee7a kh\u00e1ch h\u00e0ng. B\u00ean c\u1ea1nh \u0111\u00f3, b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 d\u1ef1a tr\u00ean c\u00e1c th\u00f4ng tin thu th\u1eadp \u0111\u01b0\u1ee3c t\u1eeb l\u1ecbch s\u1eed b\u00e1n h\u00e0ng.<\/p>\n

Nh\u1edd vi\u1ec7c hi\u1ec3u r\u00f5 v\u1ec1 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng s\u1ebd bi\u1ebft c\u00e1ch \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, \u0111\u1ec1 xu\u1ea5t cho kh\u00e1ch h\u00e0ng nh\u1eefng s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p.\u00a0<\/p>\n

\u0110\u01b0a ra c\u00e1c \u0111\u1ec1 xu\u1ea5t ph\u00f9 h\u1ee3p v\u1edbi kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n

Nh\u01b0 Masterskills v\u1eeba chia s\u1ebb, khi kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y m\u00ecnh \u0111ang c\u1ed1 b\u1ecb \u00e9p bu\u1ed9c mua m\u1ed9t s\u1ea3n ph\u1ea9m kh\u1ea3 n\u0103ng h\u1ecd t\u1eeb ch\u1ed1i b\u1ea1n l\u00e0 r\u1ea5t cao, th\u1eadm ch\u00ed g\u00e2y c\u1ea3m nh\u1eadn ti\u00eau c\u1ef1c v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u. Do \u0111\u00f3, vi\u1ec7c \u0111\u01b0a ra c\u00e1c \u0111\u1ec1 xu\u1ea5t ph\u00f9 h\u1ee3p l\u00e0 ch\u00eca kh\u00f3a \u0111\u01b0a b\u1ea1n \u0111\u1ebfn th\u00e0nh c\u00f4ng.\u00a0<\/p>\n

\u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, b\u1ea1n nh\u1ea5t \u0111\u1ecbnh ph\u1ea3i hi\u1ec3u v\u1ec1 kh\u00e1ch h\u00e0ng v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh. B\u00ean c\u1ea1nh \u0111\u00f3, b\u1ea1n c\u1ea7n nh\u1edb nguy\u00ean t\u1eafc upsell l\u00e0 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c b\u00e1n kh\u00f4ng v\u01b0\u1ee3t qu\u00e1 25% so v\u1edbi s\u1ea3n ph\u1ea9m ban \u0111\u1ea7u.<\/p>\n

C\u00e1ch \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u01a1 h\u1ed9i upselling<\/strong><\/h2>\n

L\u00e0m sao \u0111\u1ec3 ph\u00e1t hi\u1ec7n ra c\u01a1 h\u1ed9i \u0111\u1ec3 m\u1ed9t s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 cao c\u1ea5p h\u01a1n cho kh\u00e1ch h\u00e0ng? Theo \u0111\u00f3, b\u1ea1n c\u1ea7n th\u01b0\u1eddng xuy\u00ean theo d\u00f5i kh\u00e1ch h\u00e0ng \u0111\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i v\u00e0 nhu c\u1ea7u hi\u1ec7n t\u1ea1i c\u1ee7a h\u1ecd nh\u01b0 th\u1ebf n\u00e0o. B\u1ea1n c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111i\u1ec1u n\u00e0y b\u1eb1ng m\u1ed9t lo\u1ea1t c\u00e1c c\u00e1ch kh\u00e1c nhau nh\u01b0:<\/p>\n

    \n
  • Ph\u00e1t nh\u1eefng phi\u1ebfu kh\u1ea3o s\u00e1t v\u1edbi nh\u1eefng c\u00e2u h\u1ecfi m\u1edf nh\u1eb1m thu th\u1eadp \u00fd ki\u1ebfn c\u1ee7a kh\u00e1ch h\u00e0ng;<\/li>\n
  • T\u00ecm hi\u1ec3u v\u1ec1 s\u1ef1 t\u1ed3n t\u1ea1i c\u1ee7a phi\u00ean b\u1ea3n s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 \u0111\u00f3 \u0111\u00e3 t\u1ed3n t\u1ea1i tr\u00ean th\u1ecb tr\u01b0\u1eddng hay ch\u01b0a.<\/li>\n
  • Kh\u1ea3o s\u00e1t c\u00f3 c\u00e1ch n\u00e0o \u0111\u1ec3 c\u1ea3i thi\u1ec7n s\u1ea3n ph\u1ea9m hi\u1ec7n t\u1ea1i kh\u00f4ng. N\u1ebfu kh\u00e1ch h\u00e0ng \u0111\u00e3 h\u00e0i l\u00f2ng v\u1edbi phi\u00ean b\u1ea3n hi\u1ec7n t\u1ea1i, v\u1eady th\u00ec c\u00f3 c\u00e1ch n\u00e0o \u0111\u1ec3 \u0111em \u0111\u1ebfn m\u1ed9t phi\u00ean b\u1ea3n \u0111\u1eb7c bi\u1ec7t kh\u00e1c.<\/li>\n
  • Ph\u00e2n t\u00edch xem s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 n\u00e0o \u0111em l\u1ea1i k\u1ebft qu\u1ea3 thu nh\u1eadp t\u1ed1t nh\u1ea5t, v\u00e0 chi\u1ebfn l\u01b0\u1ee3c upsell n\u00e0o mang l\u1ea1i hi\u1ec7u qu\u1ea3 t\u1ed1t nh\u1ea5t.<\/li>\n
  • X\u00e1c \u0111\u1ecbnh ph\u00e2n kh\u00fac th\u1ecb tr\u01b0\u1eddng ti\u1ec1m n\u0103ng.<\/li>\n
  • T\u00ecm hi\u1ec3u v\u1ec1 kh\u00e1ch h\u00e0ng th\u00f4ng qua c\u00e1c ngu\u1ed3n d\u1eef li\u1ec7u online c\u00f3 s\u1eb5n.<\/li>\n<\/ul>\n
    \n
    \"upsell
    C\u00e1ch \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u01a1 h\u1ed9i upsell<\/figcaption><\/figure>\n<\/div>\n

    K\u1ef9 thu\u1eadt upselling b\u1ea1n kh\u00f4ng th\u1ec3 b\u1ecf qua<\/strong><\/h2>\n

    N\u1ebfu b\u1ea1n \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p upsell hi\u1ec7u qu\u1ea3, v\u1eady th\u00ec \u0111\u1eebng b\u1ecf qua nh\u1eefng g\u1ee3i \u00fd d\u01b0\u1edbi \u0111\u00e2y:<\/p>\n

      \n
    • Cung c\u1ea5p cho kh\u00e1ch h\u00e0ng m\u1ed9t s\u1ea3n ph\u1ea9m t\u1ed1t h\u01a1n v\u1edbi m\u1ee9c gi\u00e1 th\u1ea5p h\u01a1n.<\/li>\n
    • T\u1eadn d\u1ee5ng t\u00e2m l\u00fd s\u1ee3 b\u1ecf l\u1ee1 c\u1ee7a kh\u00e1ch h\u00e0ng, b\u1eb1ng vi\u1ec7c cung c\u1ea5p nh\u1eefng \u01b0u \u0111\u00e3i nh\u1ea5t \u0111\u1ecbnh cho s\u1ea3n ph\u1ea9m trong gi\u1edbi h\u1ea1n th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh.<\/li>\n
    • \u0110\u1ea3m b\u1ea3o r\u1eb1ng, phi\u00ean b\u1ea3n m\u1edbi c\u1ee7a s\u1ea3n ph\u1ea9m \u0111em \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m v\u00e0 gi\u00e1 tr\u1ecb l\u1ee3i \u00edch l\u1edbn h\u01a1n so v\u1edbi chi ph\u00ed m\u00e0 kh\u00e1ch h\u00e0ng b\u1ecf ra.<\/li>\n<\/ul>\n

      T\u1ea1m k\u1ebft<\/strong><\/p>\n

      Tr\u00ean \u0111\u00e2y l\u00e0 nh\u1eefng chia s\u1ebb v\u1ec1 k\u1ef9 thu\u1eadt b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c c\u00e1c doanh nghi\u1ec7p s\u1eed ph\u1ed5 bi\u1ebfn hi\u1ec7n nay \u2013 upselling, m\u00e0 Masterskills mu\u1ed1n g\u1eedi \u0111\u1ebfn b\u1ea1n. Hy v\u1ecdng r\u1eb1ng, b\u00e0i vi\u1ebft tr\u00ean \u0111\u00e3 gi\u00fap b\u1ea1n hi\u1ec3u h\u01a1n v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p upselling l\u00e0 g\u00ec<\/strong> v\u00e0 bi\u1ebft c\u00e1ch \u00e1p d\u1ee5ng k\u1ef9 thu\u1eadt n\u00e0y m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n

      N\u1ebfu b\u1ea1n c\u00f2n c\u00f3 b\u1ea5t k\u1ef3 c\u00e2u h\u1ecfi n\u00e0o, \u0111\u1eebng ng\u1ea7n ng\u1ea1i \u0111\u1ec3 l\u1ea1i b\u00ecnh lu\u1eadn \u0111\u1ec3 \u0111\u01b0\u1ee3c Masterskills h\u1ed7 tr\u1ee3 gi\u1ea3i \u0111\u00e1p nh\u00e9.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

      Upselling l\u00e0 g\u00ec? \u0110\u00e2y l\u00e0 m\u1ed9t k\u1ef9 thu\u1eadt b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng kh\u00e1 ph\u1ed5 bi\u1ebfn hi\u1ec7n nay v\u1edbi m\u1ee5c ti\u00eau nh\u1eb1m gia t\u0103ng gi\u00e1 tr\u1ecb giao d\u1ecbch v\u00e0 cung c\u1ea5p \u0111\u1ebfn kh\u00e1ch h\u00e0ng tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n. Trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, Masterskills s\u1ebd chia s\u1ebb \u0111\u1ebfn b\u1ea1n chi ti\u1ebft h\u01a1n v\u1ec1 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[453],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/48953"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=48953"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/48953\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=48953"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=48953"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=48953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}