{"id":4940,"date":"2023-11-29T15:56:15","date_gmt":"2023-11-29T15:56:15","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=4940"},"modified":"2023-12-21T10:01:42","modified_gmt":"2023-12-21T03:01:42","slug":"ky-nang-giam-sat-cong-viec-hieu-qua-lanh-dao-can-nam-vung","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/ky-nang-giam-sat-cong-viec-hieu-qua-lanh-dao-can-nam-vung.html","title":{"rendered":"K\u1ef9 n\u0103ng gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3 l\u00e3nh \u0111\u1ea1o c\u1ea7n n\u1eafm v\u1eefng"},"content":{"rendered":"

K\u1ef9 n\u0103ng gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c l\u00e0 g\u00ec?<\/strong><\/h2>\n

K\u1ef9 n\u0103ng gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c<\/strong>\u00a0g\u1eafn li\u1ec1n v\u1edbi c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd, c\u1ea5p l\u00e3nh \u0111\u1ea1o \u0111\u00f3 l\u00e0 th\u1ef1c hi\u1ec7n theo d\u00f5i, gi\u00e1m s\u00e1t, \u0111i\u1ec1u ph\u1ed1i c\u00e1c c\u00f4ng vi\u1ec7c cho c\u1ea5p d\u01b0\u1edbi nh\u1eb1m ti\u1ebfn \u0111\u1ebfn m\u1ee5c ti\u00eau chung c\u1ee7a doanh nghi\u1ec7p bao g\u1ed3m: t\u1ed1i \u0111a l\u1ee3i nhu\u1eadn c\u00f9ng ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5, ng\u0103n ng\u1eeba c\u00e1c sai s\u00f3t, b\u1ea3o \u0111\u1ea3m \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau, tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh, quy t\u1eafc ri\u00eang c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

V\u00ec sao c\u1ea7n c\u00f3 k\u1ef9 n\u0103ng gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c?<\/strong><\/h2>\n

Doanh nghi\u1ec7p ho\u1ea1t \u0111\u1ed9ng \u0111\u00fang quy tr\u00ecnh, hi\u1ec7u qu\u1ea3 hay kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1ch th\u1ee9c ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o giao vi\u1ec7c. C\u1ea5p qu\u1ea3n l\u00fd sau khi giao vi\u1ec7c c\u1ea7n ki\u1ec3m so\u00e1t, ch\u1ec9 d\u1eabn, \u0111i\u1ec1u ph\u1ed1i, gi\u00e1m s\u00e1t c\u00e1c c\u00f4ng vi\u1ec7c \u0111\u00e3 giao cho nh\u00e2n vi\u00ean. Tr\u01b0\u1eddng h\u1ee3p b\u1ea5t l\u1ee3i x\u1ea3y ra th\u00ec ng\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u k\u1ecbp th\u1eddi n\u1eafm b\u1eaft, xoay chuy\u1ec3n t\u00ecnh th\u1ebf, \u0111\u1ea3m b\u1ea3o c\u00f4ng vi\u1ec7c th\u1ef1c hi\u1ec7n \u0111\u00fang quy tr\u00ecnh, ti\u1ebfn \u0111\u1ed9 v\u00e0 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra.<\/p>\n

Hi\u1ec7n nay r\u1ea5t nhi\u1ec1u t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p, t\u1eadp \u0111o\u00e0n c\u1ea7n nh\u00e0 l\u00e3nh \u0111\u1ea1o, nh\u00e0 gi\u00e1m s\u00e1t, qu\u1ea3n l\u00fd c\u00f3 k\u1ef9 n\u0103ng gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c b\u1edfi v\u00ec nh\u1eefng l\u00fd do sau \u0111\u00e2y.<\/p>\n

H\u1ea1n ch\u1ebf c\u00e1c sai s\u00f3t<\/em><\/strong><\/h3>\n

Trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c, s\u1ea3n xu\u1ea5t s\u1ebd c\u00f3 c\u00e1c s\u1ef1 c\u1ed1 ph\u00e1t sinh v\u00ec th\u1ebf y\u00eau c\u1ea7u ng\u01b0\u1eddi qu\u1ea3n l\u00fd, gi\u00e1m s\u00e1t c\u1ea7n c\u00f3 m\u1eb7t k\u1ecbp th\u1eddi \u0111\u1ec3 x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng v\u00e0 gi\u1ea3m thi\u1ec3u thi\u1ec7t h\u1ea1i cho doanh nghi\u1ec7p. V\u00ec th\u1ebf, ng\u01b0\u1eddi qu\u1ea3n l\u00fd, gi\u00e1m s\u00e1t gi\u1ecfi r\u1ea5t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p.<\/p>\n

T\u0103ng n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c<\/em><\/strong><\/h3>\n

Hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c, s\u1ea3n xu\u1ea5t t\u1ed1t ph\u1ee5 thu\u1ed9c v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng l\u1eadp k\u1ebf ho\u1ea1ch l\u00e0m vi\u1ec7c v\u00e0 ph\u00e2n chia c\u00f4ng vi\u1ec7c. C\u1ea5p qu\u1ea3n l\u00fd ph\u00e2n chia c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p v\u1edbi kh\u1ea3 n\u0103ng c\u1ee7a nh\u00e2n vi\u00ean, m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c tho\u1ea3i m\u00e1i c\u00f3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c th\u1ef1c hi\u1ec7n. Cho th\u1ea5y, k\u1ef9 n\u0103ng gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn n\u0103ng su\u1ea5t lao \u0111\u1ed9ng c\u1ee7a c\u1ea3 doanh nghi\u1ec7p.<\/p>\n

X\u00e2y d\u1ef1ng \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c<\/em><\/strong><\/h3>\n

X\u00e2y d\u1ef1ng \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng trong c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 nh\u1eb1m khuy\u1ebfn kh\u00edch m\u1ecdi ng\u01b0\u1eddi c\u1ed1ng hi\u1ebfn hi\u1ec7u su\u1ea5t t\u1ed1t nh\u1ea5t v\u00e0 gi\u00fap \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p. Khi t\u1ea1o ra \u0111\u1ed9ng l\u1ef1c t\u00edch c\u1ef1c m\u1ea1nh m\u1ebd s\u1ebd gi\u00fap t\u0103ng hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean trong khi \u0111\u1ed9ng l\u1ef1c ti\u00eau c\u1ef1c s\u1ebd l\u00e0m gi\u1ea3m hi\u1ec7u su\u1ea5t c\u1ee7a h\u1ecd. Do v\u1eady, vi\u1ec7c t\u1ea1o l\u1eadp, x\u00e2y d\u1ef1ng \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c cho c\u00e1n b\u1ed9 nh\u00e2n vi\u00ean t\u1ea1i c\u01a1 quan, t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p l\u00e0 v\u1ea5n \u0111\u1ec1 c\u1ea7n ch\u00fa tr\u1ecdng trong qu\u00e1 tr\u00ecnh gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c.<\/p>\n

Vai tr\u00f2 c\u1ee7a k\u1ef9 n\u0103ng gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c<\/figcaption><\/figure>\n

L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3?<\/strong><\/h2>\n

H\u00e3y l\u00e0 ng\u01b0\u1eddi b\u1ea1n \u0111\u1ed3ng h\u00e0nh c\u1ee7a nh\u00e2n vi\u00ean<\/em><\/strong><\/h3>\n

K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c kh\u00f4ng ch\u1ec9 l\u00e0 ng\u1ed3i m\u1ed9t ch\u1ed7 giao vi\u1ec7c, ch\u1ec9 \u0111\u1ea1o nh\u00e2n vi\u00ean. K\u1ef9 n\u0103ng n\u00e0y c\u1ea7n s\u1ef1 ph\u1ed1i h\u1ee3p, c\u00f9ng nhau s\u00e1t c\u00e1nh gi\u1eefa l\u00e3nh \u0111\u1ea1o, nh\u00e2n vi\u00ean \u0111\u1ec3 c\u00f9ng gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 trong c\u00f4ng vi\u1ec7c, c\u00f3 nh\u01b0 th\u1ebf ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c nhanh h\u01a1n v\u00e0 \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao.<\/p>\n

Di\u1ec5n gi\u1ea3 Brian Tracy \u0111\u00e3 ph\u00e1t bi\u1ec3u r\u1eb1ng: \u201cNh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi nh\u1ea5t c\u00f3 m\u1ed9t kh\u1ea3 n\u0103ng tuy\u1ec7t v\u1eddi khi th\u1ef1c s\u1ef1 quan t\u00e2m \u0111\u1ebfn \u0111\u1ed9i ng\u0169 c\u1ee7a m\u00ecnh<\/em>\u201d. Tuy kh\u00f4ng \u0111\u01b0\u1ee3c l\u00e0m vi\u1ec7c chung c\u00f9ng nh\u00e0 l\u00e3nh \u0111\u1ea1o h\u00e0ng ng\u00e0y, nh\u01b0ng h\u00e3y cho c\u00e1n b\u1ed9 nh\u00e2n vi\u00ean th\u1ea5y r\u1eb1ng b\u1ea1n lu\u00f4n \u1edf b\u00ean khi c\u1ea7n. \u0110i\u1ec1u n\u00e0y gi\u00fap cho nh\u00e2n vi\u00ean lu\u00f4n c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c g\u1ea7n g\u0169i, quan t\u00e2m v\u00e0 c\u00f3 ch\u1ed7 d\u1ef1a v\u1eefng ch\u1eafc trong c\u00f4ng vi\u1ec7c.<\/p>\n

Minh b\u1ea1ch, r\u00f5 r\u00e0ng v\u1ec1 v\u1ea5n \u0111\u1ec1 l\u01b0\u01a1ng\/th\u01b0\u1edfng c\u1ee7a nh\u00e2n vi\u00ean<\/em><\/strong><\/h3>\n

Khi nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau th\u00ec doanh nghi\u1ec7p c\u1ea7n c\u00f3 c\u00e1c m\u1ee9c khen th\u01b0\u1edfng x\u1ee9ng \u0111\u00e1ng. B\u1edfi v\u00ec nh\u00e2n vi\u00ean l\u00e0 ng\u01b0\u1eddi \u0111em l\u1ea1i l\u1ee3i \u00edch cho doanh nghi\u1ec7p. V\u00ec v\u1eady, kho\u1ea3n khen th\u01b0\u1edfng l\u00e0 m\u00f3n qu\u00e0 kh\u00edch l\u1ec7 tinh th\u1ea7n, gi\u00fap nh\u00e2n vi\u00ean c\u00f3 th\u00eam \u0111\u1ed9ng l\u1ef1c ph\u1ea5n \u0111\u1ea5u, t\u1eadn t\u00e2m trong c\u00f4ng vi\u1ec7c v\u00e0 t\u1ea1o ra s\u1ef1 h\u00e0o h\u1ee9ng \u0111\u1ec3 c\u00f4ng vi\u1ec7c lu\u00f4n lu\u00f4n \u0111\u1ea1t k\u1ebft qu\u1ea3 cao.<\/p>\n

N\u00f3i l\u00ean k\u1ef3 v\u1ecdng c\u1ee7a b\u1ea1n v\u1edbi nh\u00e2n vi\u00ean<\/em><\/strong><\/h3>\n

Nh\u00e2n vi\u00ean kh\u00f4ng c\u00f3 kh\u1ea3 n\u0103ng \u0111\u1ecdc suy ngh\u0129 c\u1ee7a nh\u00e0 l\u00e3nh \u0111\u1ea1o. V\u00ec th\u1ebf, nh\u00e0 l\u00e3nh \u0111\u1ea1o b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng k\u1ef9 n\u0103ng giao ti\u1ebfp h\u00e3y n\u00f3i l\u00ean k\u1ef3 v\u1ecdng: b\u1ea1n c\u1ea7n g\u00ec \u1edf h\u1ecd, n\u00eau ra nh\u1eefng \u0111i\u1ec1u m\u00e0 b\u1ea1n mu\u1ed1n nh\u00e2n vi\u00ean kh\u1eafc ph\u1ee5c, c\u1edfi m\u1edf v\u1edbi nh\u00e2n vi\u00ean \u0111\u1ec3 h\u1ecd c\u1ea3m th\u1ea5y g\u1ea7n g\u0169i v\u00e0 hi\u1ec3u b\u1ea1n h\u01a1n.<\/p>\n

H\u1ea1n ch\u1ebf gi\u00e1m s\u00e1t nh\u00e2n vi\u00ean ch\u1eb7t ch\u1ebd<\/em><\/strong><\/h3>\n

Nh\u00e0 gi\u00e1m s\u00e1t, c\u1ea5p qu\u1ea3n l\u00fd ch\u1ec9 d\u1eebng l\u1ea1i \u1edf vi\u1ec7c theo d\u00f5i ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c th\u00f4ng qua b\u1ea3ng b\u00e1o c\u00e1o c\u00f4ng vi\u1ec7c. H\u00e3y \u0111\u1eb7t ni\u1ec1m tin v\u00e0o nh\u00e2n vi\u00ean m\u00e0 m\u00ecnh \u0111\u00e3 tuy\u1ec3n ch\u1ecdn. Doanh nghi\u1ec7p h\u00e3y d\u00e0nh cho h\u1ecd kho\u1ea3ng kh\u00f4ng gian ri\u00eang \u0111\u1ec3 l\u00e0m vi\u1ec7c. N\u1ebfu c\u1ea5p l\u00e3nh \u0111\u1ea1o gi\u00e1m s\u00e1t qu\u00e1 ch\u1eb7t ch\u1ebd khi\u1ebfn cho nh\u00e2n vi\u00ean m\u1ea5t t\u1ef1 do, kh\u00f4ng tho\u1ea3i m\u00e1i khi l\u00e0m vi\u1ec7c, hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c gi\u1ea3m, t\u1ec7 h\u01a1n l\u00e0 nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y ch\u00e1n n\u1ea3n v\u00e0 th\u00f4i vi\u1ec7c.<\/p>\n

Qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c b\u1eb1ng \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7<\/em><\/strong><\/h3>\n

Trong th\u1eddi k\u1ef3 c\u00f4ng ngh\u1ec7 th\u00f4ng tin ph\u00e1t tri\u1ec3n nh\u01b0 hi\u1ec7n nay, m\u1ecdi vi\u1ec7c \u0111\u1ec1u c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c gi\u00e1m s\u00e1t v\u00e0 x\u1eed l\u00fd th\u00f4ng qua c\u00e1c thi\u1ebft b\u1ecb di \u0111\u1ed9ng. T\u1eadn d\u1ee5ng \u0111i\u1ec1u n\u00e0y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean t\u1eeb xa m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i gi\u00e1m s\u00e1t tr\u1ef1c ti\u1ebfp.<\/p>\n

Vi\u1ec7c doanh nghi\u1ec7p s\u1eed d\u1ee5ng c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd s\u1ebd d\u1ec5 d\u00e0ng theo d\u00f5i c\u00f4ng vi\u1ec7c h\u1eb1ng ng\u00e0y, hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c, ch\u1ea5m c\u00f4ng nh\u00e2n vi\u00ean,\u2026 Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y gi\u00fap doanh nghi\u1ec7p ti\u1ebft ki\u1ec7m nhi\u1ec1u th\u1eddi gian, ti\u1ec1n b\u1ea1c, linh ho\u1ea1t h\u01a1n v\u00e0 t\u0103ng n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c.<\/p>\n","protected":false},"excerpt":{"rendered":"

K\u1ef9 n\u0103ng gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c l\u00e0 g\u00ec? K\u1ef9 n\u0103ng gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c\u00a0g\u1eafn li\u1ec1n v\u1edbi c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd, c\u1ea5p l\u00e3nh \u0111\u1ea1o \u0111\u00f3 l\u00e0 th\u1ef1c hi\u1ec7n theo d\u00f5i, gi\u00e1m s\u00e1t, \u0111i\u1ec1u ph\u1ed1i c\u00e1c c\u00f4ng vi\u1ec7c cho c\u1ea5p d\u01b0\u1edbi nh\u1eb1m ti\u1ebfn \u0111\u1ebfn m\u1ee5c ti\u00eau chung c\u1ee7a doanh nghi\u1ec7p bao g\u1ed3m: t\u1ed1i \u0111a l\u1ee3i nhu\u1eadn c\u00f9ng […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[183,213,175,176],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4940"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=4940"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4940\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=4940"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=4940"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=4940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}