{"id":4957,"date":"2023-11-30T04:41:00","date_gmt":"2023-11-30T04:41:00","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=4957"},"modified":"2023-12-14T23:02:18","modified_gmt":"2023-12-14T23:02:18","slug":"supervisor-la-gi-yeu-cau-cong-viec-supervisor","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/supervisor-la-gi-yeu-cau-cong-viec-supervisor.html","title":{"rendered":"Supervisor l\u00e0 g\u00ec? Y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c supervisor?"},"content":{"rendered":"

1.\u00a0Supervisor l\u00e0 g\u00ec?<\/strong><\/span><\/h3>\n

Supervisor, hay ng\u01b0\u1eddi gi\u00e1m s\u00e1t, l\u00e0 nh\u1eefng ng\u01b0\u1eddi h\u1ed7 tr\u1ee3 c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd, gi\u00e1m s\u00e1t. Nhi\u1ec7m v\u1ee5 ch\u00ednh c\u1ee7a supervisor l\u00e0 theo d\u00f5i v\u00e0 \u0111i\u1ec1u ph\u1ed1i nh\u1eefng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi trong ph\u1ea1m vi qu\u1ea3n l\u00fd c\u1ee7a m\u00ecnh.<\/p>\n

 <\/p>\n

2. C\u00e1c c\u00f4ng vi\u1ec7c c\u1ee7a supervisor<\/strong><\/span><\/h3>\n
    \n
  • T\u00f9y theo l\u0129nh v\u1ef1c v\u00e0 quy m\u00f4 ho\u1ea1t \u0111\u1ed9ng, Supervisor s\u1ebd c\u00f3 nh\u1eefng t\u00ean g\u1ecdi c\u1ee5 th\u1ec3, c\u00f4ng vi\u1ec7c kh\u00e1c nhau. D\u00f9 v\u1eady, h\u1ecd v\u1eabn th\u1ef1c hi\u1ec7n nh\u1eefng c\u00f4ng vi\u1ec7c chung sau:<\/li>\n
  • Gi\u00e1m s\u00e1t v\u00e0 qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi: ph\u00e2n c\u00f4ng cho c\u00e1c b\u1ed9 ph\u1eadn, chia ca, th\u00fac gi\u1ee5c nh\u00e2n vi\u00ean khi c\u1ea7n thi\u1ebft\u2026<\/li>\n
  • Gi\u00e1m s\u00e1t h\u00e0ng h\u00f3a v\u00e0 s\u1ea3n ph\u1ea9m \u0111\u00e3 cung c\u1ea5p, theo d\u00f5i, ghi ch\u00e9p v\u00e0 b\u00e1o c\u00e1o \u0111\u1ea7y \u0111\u1ee7 c\u00e1c li\u1ec7u.<\/li>\n
  • Gi\u00e1m s\u00e1t v\u00e0 \u0111\u1ea3m b\u1ea3o ti\u1ebfn \u0111\u1ed9 kinh doanh, c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ed9 ph\u1eadn thu\u1ed9c quy\u1ec1n qu\u1ea3n l\u00fd.<\/li>\n
  • Theo d\u00f5i m\u1ecdi ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.<\/li>\n
  • H\u1ed7 tr\u1ee3 ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng, c\u00f9ng kh\u00e1ch h\u00e0ng tham gia \u0111\u00e0m ph\u00e1n, trao \u0111\u1ed5i v\u1ec1 s\u1ea3n ph\u1ea9m. Lu\u00f4n c\u00f3 ph\u01b0\u01a1ng \u00e1n \u0111\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh v\u00e0 ph\u1ea3n h\u1ed3i kh\u00f4ng t\u00edch c\u1ef1c trong qu\u00e1 tr\u00ecnh ph\u1ee5c v\u1ee5.<\/li>\n
  • \u0110\u01b0a ra ph\u01b0\u01a1ng \u00e1n \u0111\u1ec3 th\u00fac \u0111\u1ea9y kinh doanh, l\u1eadp k\u1ebf ho\u1ea1ch kinh doanh.<\/li>\n
  • B\u00e1o c\u00e1o c\u00f4ng vi\u1ec7c k\u1ecbp th\u1eddi v\u00e0 ch\u00ednh x\u00e1c \u0111\u1ebfn c\u1ea5p tr\u00ean. Ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 t\u1ea5t c\u1ea3 ho\u1ea1t \u0111\u1ed9ng trong ph\u1ea1m vi qu\u1ea3n l\u00fd, \u0111\u1ea3m b\u1ea3o c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh \u0111\u00fang ti\u1ebfn \u0111\u1ed9 v\u00e0 hi\u1ec7u qu\u1ea3.<\/li>\n
  • T\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00e2n vi\u00ean, \u0111\u1ea3m b\u1ea3o nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh t\u1ed1t c\u00f4ng vi\u1ec7c.<\/li>\n<\/ul>\n

    3. Ph\u00e2n bi\u1ec7t Supervisor v\u00e0 Manager<\/strong><\/span><\/h3>\n

    Manager d\u00f9ng \u0111\u1ec3 ch\u1ec9 ng\u01b0\u1eddi qu\u1ea3n l\u00fd hay c\u00f2n g\u1ecdi l\u00e0 tr\u01b0\u1edfng ph\u00f2ng. Nhi\u1ec7m v\u1ee5 ch\u00ednh l\u00e0 qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c, nh\u00e2n vi\u00ean c\u1ee7a m\u1ed9t b\u1ed9 ph\u1eadn trong c\u00f4ng ty, doanh nghi\u1ec7p. C\u00f3 c\u00e1c ch\u1ee9c danh qu\u1ea3n l\u00fd kh\u00e1c nhau d\u1ef1a tr\u00ean ph\u00f2ng ban m\u00e0 h\u1ecd qu\u1ea3n l\u00fd nh\u01b0 Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh, Gi\u00e1m \u0111\u1ed1c nh\u00e2n s\u1ef1, T\u1ed5ng gi\u00e1m \u0111\u1ed1c\u2026<\/p>\n

    C\u00f4ng vi\u1ec7c c\u1ee7a Supervisor v\u00e0 Manager kh\u00e1 gi\u1ed1ng nhau \u2013 c\u00f9ng l\u1eadp k\u1ebf ho\u1ea1ch, ph\u00e2n chia c\u00f4ng vi\u1ec7c v\u00e0 qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean th\u1ef1c hi\u1ec7n \u0111\u00fang ti\u1ebfn \u0111\u1ed9. Supervisor \u0111\u01b0\u1ee3c xem l\u00e0 c\u00e1nh tay \u0111\u1eafc l\u1ef1c c\u1ee7a Manager. V\u1eady hai v\u1ecb tr\u00ed n\u00e0y kh\u00e1c nhau \u1edf \u0111i\u1ec3m n\u00e0o?<\/p>\n

      \n
    • Nhi\u1ec7m v\u1ee5 v\u00e0 tr\u00e1ch nhi\u1ec7m ch\u00ednh<\/b><\/li>\n<\/ul>\n

      Supervisor<\/b>\u00a0tr\u1ef1c ti\u1ebfp gi\u00e1m s\u00e1t v\u00e0 ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c cho nh\u00e2n vi\u00ean trong ph\u1ea1m vi qu\u1ea3n l\u00fd. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd l\u1ea1i kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c. Thay v\u00e0o \u0111\u00f3, h\u1ecd ki\u1ec3m so\u00e1t v\u00e0 \u0111i\u1ec1u ph\u1ed1i c\u00f4ng vi\u1ec7c chung qua s\u1ef1 ph\u1ed1i h\u1ee3p v\u1edbi t\u1ea5t c\u1ea3 b\u1ed9 ph\u1eadn \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung. T\u1ea5t c\u1ea3 c\u00f4ng vi\u1ec7c gi\u00e1m s\u00e1t \u0111\u1ec1u ph\u1ea3i b\u00e1o c\u00e1o l\u1ea1i cho ng\u01b0\u1eddi qu\u1ea3n l\u00fd. V\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd b\u00e1o c\u00e1o ban gi\u00e1m \u0111\u1ed1c v\u1ec1 hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c.<\/p>\n

        \n
      • Quy\u1ec1n tuy\u1ec3n d\u1ee5ng, th\u0103ng ch\u1ee9c, th\u00f4i vi\u1ec7c<\/b><\/li>\n<\/ul>\n

        M\u1ed9t gi\u00e1m s\u00e1t vi\u00ean ch\u1ec9 c\u00f3 th\u1ec3 \u1ee7y th\u00e1c nhi\u1ec7m v\u1ee5, \u0111\u00e0o t\u1ea1o v\u00e0 gi\u1edbi thi\u1ec7u nh\u00e2n vi\u00ean. H\u1ecd kh\u00f4ng c\u00f3 quy\u1ec1n h\u1ea1n trong vi\u1ec7c thu\u00ea, th\u0103ng ch\u1ee9c ho\u1eb7c sa th\u1ea3i nh\u00e2n vi\u00ean. Quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng c\u1ee7a nh\u1eefng h\u00e0nh \u0111\u1ed9ng n\u00e0y n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi ng\u01b0\u1eddi qu\u1ea3n l\u00fd.<\/p>\n

          \n
        • C\u1ea5p qu\u1ea3n l\u00fd<\/b><\/li>\n<\/ul>\n

          Manager l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a qu\u1ea3n l\u00fd c\u1ea5p trung trong khi Supervisor \u0111\u01b0\u1ee3c x\u1ebfp v\u00e0o qu\u1ea3n l\u00fd c\u1ea5p th\u1ea5p v\u00e0 ch\u1ecbu s\u1ef1 qu\u1ea3n l\u00fd c\u1ee7a Manager.<\/p>\n

            \n
          • H\u01b0\u1edbng ti\u1ebfp c\u1eadn<\/b><\/li>\n<\/ul>\n

            Supervisor c\u00f3 h\u01b0\u1edbng ti\u1ebfp c\u1eadn n\u1ed9i b\u1ed9 v\u00ec h\u1ecd ch\u1ee7 y\u1ebfu gi\u00e1m s\u00e1t v\u00e0 l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c tr\u1ef1c ti\u1ebfp v\u1edbi m\u00ecnh. Manager th\u01b0\u1eddng ph\u1ea3i \u0111\u1ed1i ph\u00f3 v\u1edbi b\u1ed9 ph\u1eadn, c\u00e1c b\u00ean li\u00ean quan trong tr\u1ecdng kh\u00e1c. H\u1ecd c\u0169ng th\u01b0\u1eddng ph\u1ea3i g\u1eb7p m\u1eb7t, trao \u0111\u1ed5i v\u1edbi \u0111\u1ed1i t\u00e1c n\u00ean c\u00f3 h\u01b0\u1edbng ti\u1ebfp c\u1eadn b\u00ean ngo\u00e0i.<\/p>\n

              \n
            • S\u1eafp x\u1ebfp nhi\u1ec7m v\u1ee5<\/b><\/li>\n<\/ul>\n

              Manager ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111i\u1ec1u ch\u1ec9nh v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng l\u1ea1i c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c, m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c. H\u1ecd ch\u1ec9 \u0111\u1ea1o c\u00f4ng vi\u1ec7c v\u00e0 m\u1ee5c ti\u00eau \u0111\u1ebfn c\u00e1c b\u1ed9 ph\u1eadn. Trong khi \u0111\u00f3, Supervisor ph\u00e2n c\u00f4ng, s\u1eafp x\u1ebfp l\u1ea1i nhi\u1ec7m v\u1ee5 cho c\u00e1c nh\u00e2n vi\u00ean trong nh\u00f3m hay ph\u1ea1m vi qu\u1ea3n l\u00fd.<\/p>\n

                \n
              • M\u1ee9c l\u01b0\u01a1ng<\/b><\/li>\n<\/ul>\n

                C\u1ea3 hai v\u1ecb tr\u00ed n\u00e0y \u0111\u1ec1u c\u00f3 l\u01b0\u01a1ng cao h\u01a1n nh\u00e2n vi\u00ean b\u00ecnh th\u01b0\u1eddng. Nh\u01b0ng d\u1ef1a v\u00e0o c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c, quy\u1ec1n h\u1ea1n, l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c th\u00ec Manager v\u1eabn c\u00f3 m\u1ee9c l\u01b0\u01a1ng cao h\u01a1n. Tuy nhi\u00ean \u0111i k\u00e8m \u0111\u00f3 l\u00e0 y\u00eau c\u1ea7u l\u1edbn h\u01a1n v\u1ec1 k\u1ef9 n\u0103ng, kinh nghi\u1ec7m v\u00e0 c\u00f4ng vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c.<\/p>\n

                4. C\u1ea7n k\u1ef9 n\u0103ng g\u00ec \u0111\u1ec3 tr\u1edf th\u00e0nh Supervisor?<\/strong><\/span><\/h3>\n

                L\u1eadp k\u1ebf ho\u1ea1ch<\/b>: M\u1ed9t gi\u00e1m s\u00e1t vi\u00ean ph\u1ea3i l\u00e0m r\u1ea5t nhi\u1ec1u c\u00f4ng vi\u1ec7c bao g\u1ed3m qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1, \u0111i\u1ec1u ph\u1ed1i, ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00e2n vi\u00ean, gi\u00e1m s\u00e1t h\u00e0ng h\u00f3a\u2026 Do \u0111\u00f3, m\u1ed9t k\u1ebf ho\u1ea1ch c\u1ee5 th\u1ec3 s\u1ebd gi\u00fap \u0111\u01b0\u1eddng \u0111i n\u01b0\u1edbc b\u01b0\u1edbc d\u1ec5 d\u00e0ng h\u01a1n m\u00e0 kh\u00f4ng g\u1eb7p sai s\u00f3t.<\/p>\n

                C\u01b0 x\u1eed nh\u00e3 nh\u1eb7n, t\u00f4n tr\u1ecdng:\u00a0<\/b>C\u00f4ng vi\u1ec7c c\u1ee7a gi\u00e1m s\u00e1t vi\u00ean kh\u00f4ng ch\u1ec9 ti\u1ebfp x\u00fac v\u1edbi c\u1ea5p d\u01b0\u1edbi m\u00e0 c\u00f2n c\u1ea3 c\u1ea5p tr\u00ean hay kh\u00e1ch h\u00e0ng. Khi b\u1ecb k\u1eb9p \u1edf gi\u1eefa, bi\u1ebft gi\u1eef th\u00e1i \u0111\u1ed9 nh\u00e3 nh\u1eb7n, l\u1ecbch s\u1ef1 s\u1ebd cho m\u1ecdi ng\u01b0\u1eddi th\u1ea5y s\u1ef1 t\u00f4n tr\u1ecdng. Ch\u1ec9 nh\u01b0 v\u1eady, b\u1ea1n m\u1edbi nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng v\u00e0 \u0111\u01b0\u1ee3c ng\u01b0\u1eddi kh\u00e1c l\u1eafng nghe.<\/p>\n

                Giao ti\u1ebfp:\u00a0<\/b>Kh\u1ea3 n\u0103ng giao ti\u1ebfp t\u1ed1t s\u1ebd gi\u00fap truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin r\u00f5 r\u00e0ng v\u00e0 thu h\u00fat h\u01a1n. B\u00ean c\u1ea1nh \u0111\u00f3, gi\u00e1m s\u00e1t vi\u00ean c\u0169ng ph\u1ea3i ti\u1ebfp x\u00fac nhi\u1ec1u v\u1edbi kh\u00e1ch h\u00e0ng. Vi\u1ec7c khi\u1ebfu n\u1ea1i, xung \u0111\u1ed9t l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi. Supervisor ph\u1ea3i n\u00f3i chuy\u1ec7n, \u0111\u01b0a ra c\u00e1ch gi\u1ea3i quy\u1ebft kh\u00e9o l\u00e9o. Nh\u01b0 v\u1eady s\u1ebd kh\u00f4ng c\u00f3 th\u00eam r\u1eafc r\u1ed1i n\u00e0o x\u1ea3y ra.<\/p>\n

                L\u00e0m vi\u1ec7c chuy\u00ean nghi\u1ec7p:\u00a0<\/b>T\u00e1c phong l\u00e0m vi\u1ec7c chuy\u00ean nghi\u1ec7p th\u1ec3 hi\u1ec7n n\u0103ng l\u1ef1c v\u00e0 uy t\u00edn c\u1ee7a b\u1ea3n th\u00e2n ng\u01b0\u1eddi gi\u00e1m s\u00e1t. \u0110\u1ed3ng th\u1eddi th\u1ec3 hi\u1ec7n quy c\u1ee7, b\u1ed9 m\u1eb7t c\u1ee7a c\u00f4ng ty. S\u1ef1 chuy\u00ean nghi\u1ec7p c\u00f2n t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn c\u1ea5p d\u01b0\u1edbi h\u1ecdc t\u1eadp v\u00e0 l\u00e0m theo, gi\u00fap c\u00f4ng vi\u1ec7c \u0111\u1ea1t hi\u1ec7u qu\u1ea3.<\/p>\n

                Qu\u1ea3n l\u00fd th\u1eddi gian:\u00a0<\/b>M\u1ed9t Supervisor lu\u00f4n ph\u1ea3i gi\u00e1m s\u00e1t, \u0111\u1ea3m b\u1ea3o c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u00fang ti\u1ebfn \u0111\u1ed9. T\u1ea5t nhi\u00ean kh\u00f4ng th\u1ec3 \u0111\u1ec3 \u201cn\u01b0\u1edbc \u0111\u1ebfn ch\u00e2n m\u1edbi nh\u1ea3y\u201d khi deadline t\u1edbi g\u1ea7n. Vi\u1ec7c s\u1eafp x\u1ebfp th\u1eddi gian h\u1ee3p l\u00fd cho b\u1ea3n th\u00e2n, \u0111\u00f4n th\u00fac nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh k\u1ebf ho\u1ea1ch l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft.<\/p>\n

                C\u00f4ng t\u01b0 ph\u00e2n minh:<\/b>\u00a0M\u1ed9t gi\u00e1m s\u00e1t vi\u00ean kh\u00f4ng th\u1ec3 \u0111\u1ec3 l\u1ed7 h\u1ed5ng trong quy tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u1ec3 nh\u00e2n vi\u00ean b\u1eaft l\u1ed7i. B\u1ea1n s\u1ebd m\u1ea5t \u0111i uy t\u00edn v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c nh\u00e2n vi\u00ean t\u00f4n tr\u1ecdng. C\u00f4ng vi\u1ec7c v\u00ec th\u1ebf c\u0169ng kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3. Do v\u1eady, lu\u00f4n ph\u1ea3i r\u1ea1ch r\u00f2i gi\u1eefa t\u00ecnh c\u1ea3m v\u00e0 c\u00f4ng vi\u1ec7c.<\/p>\n

                5.<\/strong>\u00a0C\u00f4ng vi\u1ec7c c\u1ee7a Supervisor v\u00e0 m\u1ee9c l\u01b0\u01a1ng trong m\u1ed9t s\u1ed1 l\u0129nh v\u1ef1c c\u1ee5 th\u1ec3<\/b><\/span><\/h3>\n
                  \n
                • \n

                  Sales Supervisor<\/b><\/span><\/h4>\n<\/li>\n<\/ul>\n

                  Sale Supervisor l\u00e0 ng\u01b0\u1eddi gi\u00e1m s\u00e1t kinh doanh, c\u00f3 tr\u00e1ch nhi\u1ec7m gi\u00e1m s\u00e1t v\u00e0 theo d\u00f5i ng\u01b0\u1eddi b\u00e1n h\u00e0ng, h\u01b0\u1edbng d\u1eabn c\u00e1ch b\u00e1n h\u00e0ng. C\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed9t Sale Supervisor bao g\u1ed3m:<\/p>\n

                  X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch kinh doanh:\u00a0<\/b><\/p>\n

                    \n
                  • Qu\u1ea3n l\u00fd danh s\u00e1ch kh\u00e1ch h\u00e0ng, x\u00e2y d\u1ef1ng tuy\u1ebfn b\u00e1n h\u00e0ng.<\/li>\n
                  • \u0110\u1ea3m b\u1ea3o th\u1ef1c hi\u1ec7n, ki\u1ec3m so\u00e1t ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng.<\/li>\n
                  • Thu th\u1eadp th\u00f4ng tin th\u1ecb tr\u01b0\u1eddng bao g\u1ed3m ho\u1ea1t \u0111\u1ed9ng c\u1ee7a \u0111\u1ed1i th\u1ee7, c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i \u0111\u1ec3 l\u00ean k\u1ebf ho\u1ea1ch c\u1ea1nh tranh.<\/li>\n
                  • B\u00e1o c\u00e1o k\u1ebft qu\u1ea3 kinh doanh, c\u00e1c th\u00f4ng tin v\u1ec1 th\u1ecb tr\u01b0\u1eddng, \u0111\u1ed1i th\u1ee7, ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c theo \u0111\u1ecbnh k\u1ef3.<\/li>\n<\/ul>\n

                    \u0110\u1ea3m b\u1ea3o \u0111\u1ed9 bao ph\u1ee7:<\/b><\/p>\n

                      \n
                    • Gi\u00e1m s\u00e1t kinh doanh ph\u1ea3i lu\u00f4n ph\u00e2n t\u00edch, t\u1ed5 ch\u1ee9c v\u00e0 c\u1eadp nh\u1eadt l\u1ea1i k\u1ebf ho\u1ea1ch bao tr\u00f9m.<\/li>\n
                    • Gi\u00e1m s\u00e1t, qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng theo k\u1ebf ho\u1ea1ch \u0111\u00e3 \u0111\u1ec1 ra.<\/li>\n<\/ul>\n

                      \u0110\u1ea3m b\u1ea3o t\u1ed3n kho, cung \u1ee9ng v\u00e0 tr\u01b0ng b\u00e0y h\u00e0ng h\u00f3a<\/b><\/p>\n

                        \n
                      • \u0110\u1ea3m b\u1ea3o c\u00e1c ch\u1ec9 ti\u00eau tr\u01b0ng b\u00e0y hi\u1ec7u qu\u1ea3<\/li>\n
                      • Qu\u1ea3n l\u00fd, \u0111\u1ea3m b\u1ea3o s\u1ed1 l\u01b0\u1ee3ng h\u00e0ng h\u00f3a cung c\u1ea5p. Giao h\u00e0ng k\u1ecbp th\u1eddi, \u0111\u1ea7y \u0111\u1ee7 v\u00e0 \u0111\u00fang gi\u00e1.<\/li>\n
                      • Gi\u00e1m s\u00e1t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, h\u1ed7 tr\u1ee3 khi c\u1ea7n thi\u1ebft, \u0111\u00e0o t\u1ea1o v\u1ec1 k\u1ef9 n\u0103ng, c\u00e1c ti\u00eau chu\u1ea9n b\u00e1n h\u00e0ng.<\/li>\n<\/ul>\n

                        \u0110\u1ea3m b\u1ea3o doanh s\u1ed1
                        \n<\/b><\/p>\n

                          \n
                        • Gi\u00e1m s\u00e1t kinh doanh ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 ch\u1ec9 ti\u00eau doanh s\u1ed1 do c\u00f4ng ty \u0111\u1ec1 ra. H\u1ecd ph\u1ea3i c\u00f3 k\u1ebf ho\u1ea1ch \u0111\u1ec3 ti\u1ebft ki\u1ec7m chi ph\u00ed, t\u0103ng l\u1ee3i nhu\u1eadn. \u0110\u1ed3ng th\u1eddi theo d\u00f5i, \u0111\u00f4n th\u00fac nh\u00e2n vi\u00ean \u0111\u1ea1t ch\u1ec9 ti\u00eau, h\u1ed7 tr\u1ee3 khi c\u1ea7n thi\u1ebft.<\/li>\n<\/ul>\n

                          \u0110\u00e0o t\u1ea1o \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean
                          \n<\/b><\/p>\n

                            \n
                          • Ngo\u00e0i vi\u1ec7c tuy\u1ec3n d\u1ee5ng \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean, Sales Supervisor c\u00f3 tr\u00e1ch nhi\u1ec7m hu\u1ea5n luy\u1ec7n c\u00e1c k\u1ef9 n\u0103ng, truy\u1ec1n \u0111\u1ea1t ch\u1ee7 tr\u01b0\u01a1ng, ti\u00eau chu\u1ea9n c\u1ee7a c\u00f4ng ty cho nh\u00e2n vi\u00ean.<\/li>\n
                          • Thi\u1ebft l\u1eadp v\u00e0 gi\u1eef quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng:\u00a0<\/b>Gi\u00e1m s\u00e1t kinh doanh ph\u1ea3i qu\u1ea3n l\u00fd danh s\u00e1ch kh\u00e1ch h\u00e0ng, t\u1ea1o quan h\u1ec7 t\u1ed1t v\u1edbi kh\u00e1ch h\u00e0ng. \u0110\u1ed3ng th\u1eddi, \u0111\u1ea3m b\u1ea3o c\u00f4ng b\u1eb1ng v\u1edbi t\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng, k\u1ecbp th\u1eddi gi\u1ea3i quy\u1ebft th\u1eafc m\u1eafc c\u1ee7a h\u1ecd.<\/li>\n<\/ul>\n

                            Y\u00eau c\u1ea7u \u0111\u1ed1i v\u1edbi gi\u00e1m s\u00e1t kinh doanh:<\/b><\/p>\n

                              \n
                            • Am hi\u1ec3u v\u1ec1 ph\u00e2n ph\u1ed1i h\u00e0ng h\u00f3a s\u1ea3n ph\u1ea9m v\u00e0 h\u00e0ng h\u00f3a ti\u00eau d\u00f9ng, am hi\u1ec3u v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh.<\/li>\n
                            • Ph\u1ea3i l\u00e0 ng\u01b0\u1eddi c\u00f3 kh\u1ea3 n\u0103ng giao ti\u1ebfp v\u00e0 \u0111\u00e0m ph\u00e1n t\u1ed1t.<\/li>\n
                            • Nhanh nh\u1eb9n, linh ho\u1ea1t trong m\u1ecdi t\u00ecnh hu\u1ed1ng. Nh\u1ea1y b\u00e9n trong gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1. B\u00ean c\u1ea1nh \u0111\u00f3 ph\u1ea3i ch\u1ecbu \u0111\u1ef1ng \u0111\u01b0\u1ee3c \u00e1p l\u1ef1c cao trong c\u00f4ng vi\u1ec7c.<\/li>\n
                            • V\u1ecb tr\u00ed n\u00e0y \u01b0u ti\u00ean nh\u1eefng ng\u01b0\u1eddi \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o qua tr\u01b0\u1eddng l\u1edbp b\u00e0i b\u1ea3n, c\u00f3 tr\u00ecnh \u0111\u1ed9 b\u1eb1ng c\u1ea5p. \u01afu ti\u00ean nh\u1eefng ng\u01b0\u1eddi t\u1ed1t t\u1ed1t nghi\u1ec7p \u0111\u1ea1i h\u1ecdc\/cao \u0111\u1eb3ng thu\u1ed9c chuy\u00ean ng\u00e0nh Qu\u1ea3n tr\u1ecb kinh doanh ho\u1eb7c Marketing. C\u00f3 kinh nghi\u1ec7m c\u0169ng l\u00e0 m\u1ed9t l\u1ee3i th\u1ebf.<\/li>\n
                            • Bi\u1ebft s\u1eed d\u1ee5ng th\u00e0nh th\u1ea1o c\u00e1c \u1ee9ng d\u1ee5ng v\u0103n ph\u00f2ng nh\u01b0 Word, Excel, PowerPoint, Outlook\u2026<\/li>\n<\/ul>\n

                              M\u1ee9c l\u01b0\u01a1ng:\u00a0<\/b>M\u1ee9c l\u01b0\u01a1ng c\u1ee7a nh\u00e2n vi\u00ean Supervisor c\u00f3 kinh nghi\u1ec7m kho\u1ea3ng 7 \u2013 18 tri\u1ec7u\/th\u00e1ng. B\u00ean c\u1ea1nh \u0111\u00f3 c\u00f2n c\u00f3 tr\u1ee3 c\u1ea5p v\u00e0 \u01b0u \u0111\u00e3i.<\/p>\n

                                \n
                              • \n

                                Floor Supervisor<\/b><\/span><\/h4>\n<\/li>\n<\/ul>\n

                                Floor Supervisor l\u00e0 thu\u1eadt ng\u1eef d\u00f9ng trong l\u0129nh v\u1ef1c kh\u00e1ch s\u1ea1n, ch\u1ec9 gi\u00e1m s\u00e1t t\u1ea7ng \u2013 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m gi\u00e1m s\u00e1t, qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean t\u1ea1i khu v\u1ef1c l\u00e0m vi\u1ec7c nh\u1ea5t \u0111\u1ecbnh. T\u00f9y v\u00e0o quy m\u00f4, kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c, gi\u00e1m s\u00e1t t\u1ea7ng l\u1ea1i \u0111\u01b0\u1ee3c chia vi\u1ec7c kh\u00e1c nhau. C\u00f4ng vi\u1ec7c bao g\u1ed3m:<\/p>\n

                                  \n
                                • Ph\u00e2n c\u00f4ng, chia \u0111\u1ea7u vi\u1ec7c cho nh\u00e2n vi\u00ean theo t\u1ea7ng ph\u1ee5 tr\u00e1ch. L\u1eadp b\u1ea3ng ph\u00e2n c\u00f4ng v\u00e0 l\u01b0u \u00fd v\u1ec1 nh\u1eefng y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t v\u1ec1 c\u00e1c ph\u00f2ng kh\u00e1ch. Gi\u00e1m s\u00e1t nh\u00e2n vi\u00ean. Ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 hi\u1ec7u su\u1ea5t v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. \u0110\u1ea3m b\u1ea3o c\u00f4ng vi\u1ec7c th\u1ef1c hi\u1ec7n t\u1ed1t theo \u0111\u00fang ti\u00eau chu\u1ea9n kh\u00e1ch s\u1ea1n.<\/li>\n
                                • Ki\u1ec3m tra c\u00e1c ph\u00f2ng \u0111ang c\u00f3 kh\u00e1ch, ph\u00f2ng \u0111\u00e3 check-out \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ecnh tr\u1ea1ng bu\u1ed3ng ph\u00f2ng. Ch\u00fa \u00fd nhu c\u1ea7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u00e1p \u1ee9ng k\u1ecbp th\u1eddi mong mu\u1ed1n c\u1ee7a kh\u00e1ch. \u0110\u1ed3ng th\u1eddi x\u1eed l\u00fd c\u00e1c s\u1ef1 c\u1ed1 c\u00f3 th\u1ec3 x\u1ea3y ra.<\/li>\n
                                • Gi\u00fap \u0111\u1ee1 kh\u00e1ch trong x\u1eed l\u00fd \u0111\u1ed3 th\u1ea5t l\u1ea1c.<\/li>\n
                                • Qu\u1ea3n l\u00fd, ki\u1ec3m so\u00e1t v\u1eadt d\u1ee5ng, thi\u1ebft b\u1ecb, ti\u1ec7n nghi trong c\u00e1c ph\u00f2ng. N\u1ebfu c\u00f3 v\u1ea5n \u0111\u1ec1 ph\u1ea3i b\u00e1o v\u1ec1 b\u1ed9 ph\u1eadn K\u1ef9 thu\u1eadt \u0111\u1ec3 x\u1eed l\u00fd k\u1ecbp th\u1eddi. \u0110\u1ea3m b\u1ea3o ph\u00f2ng c\u00f3 kh\u00e1ch lu\u00f4n \u0111\u1ea7y \u0111\u1ee7 trang thi\u1ebft b\u1ecb.<\/li>\n
                                • \u0110\u00e0o t\u1ea1o nghi\u1ec7p v\u1ee5 cho nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng m\u1edbi. \u0110\u00e1nh gi\u00e1 v\u00e0 \u0111\u1ec1 xu\u1ea5t khen th\u01b0\u1edfng, t\u0103ng l\u01b0\u01a1ng ho\u1eb7c n\u00e2ng b\u1eadc cho c\u00e1 nh\u00e2n c\u00f3 th\u00e0nh t\u00edch xu\u1ea5t s\u1eafc \u0111\u1ecbnh k\u1ef3 theo ch\u00ednh s\u00e1ch c\u1ee7a kh\u00e1ch s\u1ea1n.<\/li>\n<\/ul>\n

                                  M\u1ee9c l\u01b0\u01a1ng:\u00a0<\/b>T\u00f9y theo quy m\u00f4 kh\u00e1ch s\u1ea1n, kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c ph\u1ea3i \u0111\u1ea3m nh\u1eadn, kinh nghi\u1ec7m v\u00e0 hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c m\u00e0 m\u1ee9c l\u01b0\u01a1ng s\u1ebd c\u00f3 s\u1ef1 kh\u00e1c nhau. M\u1ee9c l\u01b0\u01a1ng c\u1ee7a Floor Supervisor trong kh\u00e1ch s\u1ea1n kho\u1ea3ng 5-10 tri\u1ec7u\/th\u00e1ng. Ngo\u00e0i l\u01b0\u01a1ng c\u01a1 b\u1ea3n s\u1ebd c\u00f3 \u0111\u00e3i ng\u1ed9 theo lu\u1eadt v\u00e0 ch\u00ednh s\u00e1ch c\u1ee7a kh\u00e1ch s\u1ea1n.<\/p>\n

                                    \n
                                  • \n

                                    \u00a0Production Supervisor<\/b><\/span><\/h4>\n<\/li>\n<\/ul>\n
                                      \n
                                    • \u0110\u00e2y l\u00e0 thu\u1eadt ng\u1eef d\u00f9ng \u0111\u1ec3 ch\u1ec9 v\u1ecb tr\u00ed gi\u00e1m s\u00e1t s\u1ea3n xu\u1ea5t. C\u00f4ng vi\u1ec7c c\u1ee7a gi\u00e1m s\u00e1t s\u1ea3n xu\u1ea5t bao g\u1ed3m:<\/li>\n
                                    • Ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 m\u1ee5c ti\u00eau s\u1ea3n xu\u1ea5t c\u1ee7a nh\u00e0 m\u00e1y: n\u0103ng su\u1ea5t, ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, an to\u00e0n. Th\u1ef1c hi\u1ec7n k\u1ebf ho\u1ea1ch s\u1ea3n xu\u1ea5t ng\u00e0y, tu\u1ea7n, th\u00e1ng.<\/li>\n
                                    • Th\u1ef1c hi\u1ec7n, ki\u1ec3m so\u00e1t t\u1ed5ng th\u1ec3 v\u00e0 c\u00e1c c\u00f4ng vi\u1ec7c li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn nh\u00e2n l\u1ef1c, m\u00e1y m\u00f3c, ch\u1ea5t l\u01b0\u1ee3ng, th\u1eddi gian. Gi\u00e1m s\u00e1t v\u00e0 h\u1ed7 tr\u1ee3 \u0111\u00e0o t\u1ea1o c\u00f4ng nh\u00e2n. B\u00ean c\u1ea1nh \u0111\u00f3, tr\u1ef1c ti\u1ebfp hu\u1ea5n luy\u1ec7n k\u1ef9 thu\u1eadt vi\u00ean v\u00e0 \u0111i\u1ec1u h\u00e0nh. Lu\u00e2n chuy\u1ec3n v\u00e0 duy tr\u00ec c\u00f4ng nh\u00e2n \u1ed5n \u0111\u1ecbnh. Qu\u1ea3n l\u00fd v\u00e0 ph\u00e1t tri\u1ec3n l\u1ef1c l\u01b0\u1ee3ng s\u1ea3n xu\u1ea5t.<\/li>\n
                                    • Th\u1ef1c hi\u1ec7n v\u00e0 duy tr\u00ec 5S v\u00e0 Kaizen trong nh\u00e0 m\u00e1y.<\/li>\n
                                    • Gi\u00e1m s\u00e1t, ki\u1ec3m so\u00e1t vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c quy t\u1eafc v\u00e0 ti\u00eau chu\u1ea9n b\u1eaft bu\u1ed9c c\u1ee7a nh\u00e0 m\u00e1y. X\u1eed l\u00fd khi c\u00f3 tr\u1ee5c tr\u1eb7c.<\/li>\n
                                    • L\u1eadp k\u1ebf ho\u1ea1ch, theo d\u00f5i k\u1ebf ho\u1ea1ch v\u00e0 tr\u1ef1c ti\u1ebfp b\u00e1o c\u00e1o t\u1eebng ng\u00e0y, tu\u1ea7n, th\u00e1ng.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                                      1.\u00a0Supervisor l\u00e0 g\u00ec? Supervisor, hay ng\u01b0\u1eddi gi\u00e1m s\u00e1t, l\u00e0 nh\u1eefng ng\u01b0\u1eddi h\u1ed7 tr\u1ee3 c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd, gi\u00e1m s\u00e1t. Nhi\u1ec7m v\u1ee5 ch\u00ednh c\u1ee7a supervisor l\u00e0 theo d\u00f5i v\u00e0 \u0111i\u1ec1u ph\u1ed1i nh\u1eefng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi trong ph\u1ea1m vi qu\u1ea3n l\u00fd c\u1ee7a m\u00ecnh.   2. C\u00e1c c\u00f4ng vi\u1ec7c c\u1ee7a supervisor T\u00f9y theo l\u0129nh […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[213,164,176,155,170,211,197,204],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4957"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=4957"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/4957\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=4957"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=4957"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=4957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}