{"id":50017,"date":"2023-12-17T05:44:07","date_gmt":"2023-12-17T05:44:07","guid":{"rendered":"https:\/\/masterskills.org\/blog\/structured-interview-la-gi-cac-loai-cau-hoi-trong-phong-van-co-cau-truc.html"},"modified":"2023-12-17T05:44:07","modified_gmt":"2023-12-17T05:44:07","slug":"structured-interview-la-gi-cac-loai-cau-hoi-trong-phong-van-co-cau-truc","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/structured-interview-la-gi-cac-loai-cau-hoi-trong-phong-van-co-cau-truc.html","title":{"rendered":"Structured Interview L\u00e0 G\u00ec? C\u00e1c Lo\u1ea1i C\u00e2u H\u1ecfi Trong Ph\u1ecfng V\u1ea5n C\u00f3 C\u1ea5u Tr\u00fac"},"content":{"rendered":"
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Structured interview l\u00e0 g\u00ec<\/strong>? Nh\u01b0 ch\u00fang ta \u0111\u00e3 bi\u1ebft, trong qu\u00e1 tr\u00ecnh tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1, ph\u1ecfng v\u1ea5n l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 c\u00e1c \u1ee9ng vi\u00ean. Tuy nhi\u00ean, vi\u1ec7c ti\u1ebfn h\u00e0nh ph\u1ecfng v\u1ea5n kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng mang l\u1ea1i k\u1ebft qu\u1ea3 ch\u00ednh x\u00e1c v\u00e0 \u0111\u00fang \u0111\u1eafn. \u0110\u00f3 ch\u00ednh l\u00e0 l\u00fd do t\u1ea1i sao c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd ng\u00e0y c\u00e0ng s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p ph\u1ecfng v\u1ea5n c\u1ea5u tr\u00fac (structured interview) \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan v\u00e0 \u0111\u1ed3ng nh\u1ea5t trong qu\u00e1 tr\u00ecnh ph\u1ecfng v\u1ea5n. Trong b\u00e0i vi\u1ebft n\u00e0y, ch\u00fang ta s\u1ebd c\u00f9ng t\u00ecm hi\u1ec3u v\u1ec1 ph\u1ecfng v\u1ea5n c\u1ea5u tr\u00fac v\u00e0 c\u00e1c lo\u1ea1i c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p trong ph\u1ecfng v\u1ea5n c\u1ea5u tr\u00fac.\u00a0<\/p>\n

Structured interview l\u00e0 g\u00ec?\u00a0<\/strong><\/h2>\n

Ph\u1ecfng v\u1ea5n c\u00f3 c\u1ea5u tr\u00fac (structured interview) l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p ph\u1ecfng v\u1ea5n trong tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1, trong \u0111\u00f3 nh\u00e0 tuy\u1ec3n d\u1ee5ng s\u1ebd h\u1ecfi t\u1ea5t c\u1ea3 \u1ee9ng vi\u00ean c\u00e1c c\u00e2u h\u1ecfi gi\u1ed1ng nhau, \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf tr\u01b0\u1edbc v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 theo c\u00e1c ti\u00eau ch\u00ed c\u1ed1 \u0111\u1ecbnh. Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y gi\u00fap \u0111\u1ea3m b\u1ea3o t\u00ednh \u0111\u1ed3ng nh\u1ea5t v\u00e0 kh\u00e1ch quan trong qu\u00e1 tr\u00ecnh ph\u1ecfng v\u1ea5n, t\u1eeb \u0111\u00f3 gi\u00fap gi\u1ea3m b\u1edbt nh\u1eefng sai s\u00f3t v\u00e0 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh tuy\u1ec3n d\u1ee5ng ch\u00ednh x\u00e1c h\u01a1n.\u00a0<\/p>\n

Structured interview v\u1ed1n d\u0129 ph\u1ed5 bi\u1ebfn trong c\u00e1c nghi\u00ean c\u1ee9u \u0111\u1ecbnh l\u01b0\u1ee3ng. Tuy nhi\u00ean, nh\u1eefng l\u1ee3i \u00edch m\u00e0 n\u00f3 mang l\u1ea1i cho s\u1ef1 t\u0103ng tr\u01b0\u1edfng c\u1ee7a doanh nghi\u1ec7p \u0111\u00e3 khi\u1ebfn h\u00ecnh th\u1ee9c ph\u1ecfng v\u1ea5n n\u00e0y hi\u1ec7u qu\u1ea3 v\u00e0 ph\u1ed5 bi\u1ebfn h\u01a1n.\u00a0<\/p>\n

Ph\u1ecfng v\u1ea5n c\u00f3 c\u1ea5u tr\u00fac doanh nghi\u1ec7p ch\u1ecdn ra \u1ee9ng vi\u00ean ph\u00f9 h\u1ee3p nh\u1ea5t d\u1ef1a tr\u00ean m\u1ed9t k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 kh\u00e1ch quan, gi\u1ea3m t\u1ed1i \u0111a s\u1ef1 thi\u00ean v\u1ecb.\u00a0Trong c\u00e1c h\u00ecnh th\u1ee9c ph\u1ecfng v\u1ea5nPh\u1ecfng V\u1ea5n Nh\u00f3m L\u00e0 G\u00ec? Nh\u1eefng C\u00e2u H\u1ecfi Ph\u1ecfng V\u1ea5n Nh\u00f3m Ph\u1ed5 Bi\u1ebfn Nh\u1ea5t th\u00ec \u0111\u00e2y l\u00e0 h\u00ecnh th\u1ee9c r\u1ea5t ph\u1ed5 bi\u1ebfn. <\/p>\n

S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa structured interview v\u00e0 unstructured interview<\/strong><\/h2>\n

Ph\u1ecfng v\u1ea5n unstructured interview (phi c\u1ea5u tr\u00fac) l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p ph\u1ecfng v\u1ea5n nh\u00e2n vi\u00ean \u1ee9ng tuy\u1ec3n m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 ch\u1ec9 \u0111\u1ecbnh tr\u01b0\u1edbc c\u00e1c c\u00e2u h\u1ecfi c\u1ee5 th\u1ec3. Th\u00f4ng th\u01b0\u1eddng, ng\u01b0\u1eddi ph\u1ecfng v\u1ea5n s\u1ebd d\u1ef1a tr\u00ean c\u1ea3m t\u00ednh v\u00e0 kinh nghi\u1ec7m c\u1ee7a m\u00ecnh \u0111\u1ec3 \u0111\u01b0a ra c\u00e1c c\u00e2u h\u1ecfi cho \u1ee9ng vi\u00ean. Do \u0111\u00f3, ph\u1ecfng v\u1ea5n unstructured kh\u00f4ng c\u00f3 m\u1ed9t khu\u00f4n m\u1eabu c\u1ee5 th\u1ec3 v\u00e0 c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn s\u1ef1 kh\u00e1c bi\u1ec7t l\u1edbn gi\u1eefa c\u00e1c \u1ee9ng vi\u00ean ph\u1ecfng v\u1ea5n, khi\u1ebfn cho qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 kh\u00f3 kh\u0103n h\u01a1n.<\/p>\n

Ph\u01b0\u01a1ng ph\u00e1p ph\u1ecfng v\u1ea5n c\u00f3 c\u1ea5u tr\u00fac c\u00f3 nhi\u1ec1u \u01b0u \u0111i\u1ec3m h\u01a1n so v\u1edbi ph\u01b0\u01a1ng ph\u00e1p ph\u1ecfng v\u1ea5n kh\u00f4ng c\u00f3 c\u1ea5u tr\u00fac (unstructured interview):\u00a0<\/p>\n

    \n
  • Cung c\u1ea5p tr\u1ea3i nghi\u1ec7m ph\u1ecfng v\u1ea5n \u0111\u1ed3ng nh\u1ea5t v\u00e0 gi\u1ea3m sai l\u1ea7m\u00a0<\/li>\n
  • Ph\u1ecfng v\u1ea5n hi\u1ec7u qu\u1ea3 h\u01a1n v\u00ec c\u00e1c c\u00e2u h\u1ecfi c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb s\u1eb5n \u0111\u1ec3 thu th\u1eadp c\u00e1c th\u00f4ng tin quan tr\u1ecdng v\u00e0 li\u00ean quan nh\u1ea5t<\/li>\n
  • Ph\u1ecfng v\u1ea5n theo danh s\u00e1ch c\u00e2u h\u1ecfi c\u1ed1 \u0111\u1ecbnh n\u00ean ng\u01b0\u1eddi ph\u1ecfng v\u1ea5n \u00edt b\u1ecb thi\u00ean v\u1ecb\u00a0<\/li>\n
  • D\u1ec5 d\u00e0ng so s\u00e1nh c\u00e2u tr\u1ea3 l\u1eddi cho c\u00f9ng m\u1ed9t c\u00e2u gi\u1eefa c\u00e1c \u1ee9ng vi\u00ean<\/li>\n<\/ul>\n

    B\u1ea3ng t\u00f3m t\u1eaft s\u1ef1 kh\u00e1c nhau gi\u1eefa ph\u1ecfng v\u1ea5n c\u00f3 c\u1ea5u tr\u00fac v\u00e0 ph\u1ecfng v\u1ea5n phi c\u1ea5u tr\u00fac:\u00a0<\/p>\n

    \n\n\n\n\n\n\n\n\n\n
    C\u00e1c y\u1ebfu t\u1ed1<\/strong><\/td>\nPh\u1ecfng v\u1ea5n c\u00f3 c\u1ea5u tr\u00fac (structured interview)<\/strong><\/td>\nPh\u1ecfng v\u1ea5n phi c\u1ea5u tr\u00fac (unstructured interview)<\/strong><\/td>\n<\/tr>\n
    Chu\u1ea9n b\u1ecb c\u00e2u h\u1ecfi<\/strong><\/td>\nC\u00e1c c\u00e2u h\u1ecfi \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb tr\u01b0\u1edbc<\/td>\nKh\u00f4ng c\u00f3 c\u00e2u h\u1ecfi \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb tr\u01b0\u1edbc<\/td>\n<\/tr>\n
    \u0110\u00e1nh gi\u00e1<\/strong><\/td>\nC\u00e1c ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c \u0111\u01b0a ra r\u00f5 r\u00e0ng<\/td>\nTi\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u01b0a ra r\u00f5 r\u00e0ng<\/td>\n<\/tr>\n
    \u0110\u1ed9 tin c\u1eady<\/strong><\/td>\nT\u0103ng \u0111\u1ed9 tin c\u1eady trong vi\u1ec7c so s\u00e1nh \u1ee9ng vi\u00ean<\/td>\nKh\u00f4ng \u0111\u1ea3m b\u1ea3o \u0111\u1ed9 tin c\u1eady trong vi\u1ec7c so s\u00e1nh \u1ee9ng vi\u00ean<\/td>\n<\/tr>\n
    Kh\u00e1ch quan<\/strong><\/td>\nC\u00f3 t\u00ednh kh\u00e1ch quan<\/td>\nC\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn sai s\u00f3t do t\u00ednh ch\u1ee7 quan cao h\u01a1n<\/td>\n<\/tr>\n
    Hi\u1ec7u qu\u1ea3<\/strong><\/td>\nPh\u00f9 h\u1ee3p cho vi\u1ec7c \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c v\u00e0 kinh nghi\u1ec7m<\/td>\nPh\u00f9 h\u1ee3p cho vi\u1ec7c \u0111\u00e1nh gi\u00e1 t\u00ednh c\u00e1ch v\u00e0 ph\u1ea9m ch\u1ea5t b\u00ean trong c\u1ee7a \u1ee9ng vi\u00ean<\/td>\n<\/tr>\n
    Th\u1eddi gian<\/strong><\/td>\nT\u1ed1n th\u1eddi gian \u0111\u1ec3 chu\u1ea9n b\u1ecb c\u00e2u h\u1ecfi v\u00e0 \u0111\u00e1nh gi\u00e1<\/td>\nTi\u1ebft ki\u1ec7m th\u1eddi gian chu\u1ea9n b\u1ecb c\u00e2u h\u1ecfi v\u00e0 \u0111\u00e1nh gi\u00e1<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n

    C\u00f3 th\u1ec3 th\u1ea5y r\u1eb1ng, ph\u1ecfng v\u1ea5n c\u00f3 c\u1ea5u tr\u00fac \u0111em l\u1ea1i kh\u00e1 nhi\u1ec1u l\u1ee3i \u00edch cho c\u1ea3 ng\u01b0\u1eddi ph\u1ecfng v\u1ea5n l\u1eabn doanh nghi\u1ec7p. Li\u1ec7u structured interview c\u00f3 l\u1ee3i h\u01a1n cho \u1ee9ng vi\u00ean so v\u1edbi unstructured interview kh\u00f4ng?\u00a0<\/p>\n

    C\u00e2u tr\u1ea3 l\u1eddi l\u00e0 c\u00f3. \u1ee8ng vi\u00ean s\u1ebd d\u1ec5 d\u00e0ng theo d\u00f5i c\u00e2u h\u1ecfi c\u1ee7a ng\u01b0\u1eddi ph\u1ecfng v\u1ea5n m\u1ed9t khi bi\u1ebft h\u1ecd \u0111ang ti\u1ebfn h\u00e0nh structured interview. C\u00e1c c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n theo h\u00ecnh th\u1ee9c n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c d\u1ef1 \u0111o\u00e1n tr\u01b0\u1edbc \u0111\u01b0\u1ee3c. Do v\u1eady \u1ee9ng vi\u00ean c\u00f3 s\u1ef1 chu\u1ea9n b\u1ecb v\u00e0 b\u1edbt b\u1ecb b\u1ee1 ng\u1ee1 khi g\u1eb7p ph\u1ea3i m\u1ed9t c\u00e2u h\u1ecfi b\u1ea5t ng\u1edd n\u1ebfu \u1edf trong m\u1ed9t cu\u1ed9c ph\u1ecfng v\u1ea5n phi c\u1ea5u tr\u00fac.\u00a0<\/p>\n

    \u0110\u00e2y l\u00e0 s\u1ef1 kh\u00e1c bi\u1ec7t kh\u00e1c gi\u1eefa structured interview v\u00e0 unstructured interview x\u00e9t v\u1ec1 kh\u00eda c\u1ea1nh \u1ee9ng vi\u00ean.\u00a0<\/p>\n

    \n
    \"structured-interview-questions\"
    Structured interview vs unstructured intreview<\/figcaption><\/figure>\n<\/div>\n

    C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n structured interview<\/strong><\/h2>\n

    \u0110\u1ec3 th\u1ef1c hi\u1ec7n m\u1ed9t cu\u1ed9c ph\u1ecfng v\u1ea5n c\u00f3 c\u1ea5u tr\u00fac, c\u1ea7n c\u00f3 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh nh\u1ea5t qu\u00e1n. H\u00e3y th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau khi ti\u1ebfn h\u00e0nh cu\u1ed9c ph\u1ecfng v\u1ea5n c\u00f3 c\u1ea5u tr\u00fac:<\/p>\n

      \n
    • Ch\u00e0o \u0111\u00f3n \u1ee9ng vi\u00ean c\u1ee7a b\u1ea1n:<\/strong> L\u1eddi ch\u00e0o h\u1ecfi gi\u00fap \u1ee9ng vi\u00ean c\u1ee7a b\u1ea1n c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7, gi\u00fap h\u1ecd cung c\u1ea5p nh\u1eefng ph\u1ea3n h\u1ed3i ch\u00e2n th\u00e0nh h\u01a1n.<\/li>\n
    • H\u1ecfi m\u1ed7i c\u00e2u h\u1ecfi trong danh s\u00e1ch c\u1ee7a b\u1ea1n theo th\u1ee9 t\u1ef1 nh\u01b0 \u0111\u00e3 vi\u1ebft:<\/strong> H\u1ecfi m\u1ed7i c\u00e2u h\u1ecfi theo nh\u01b0 \u0111\u00e3 vi\u1ebft \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ed7i cu\u1ed9c ph\u1ecfng v\u1ea5n \u0111\u1ec1u \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a.<\/li>\n
    • Cho \u1ee9ng vi\u00ean c\u1ee7a b\u1ea1n th\u1eddi gian \u0111\u1ec3 tr\u1ea3 l\u1eddi:<\/strong> Cho \u1ee9ng vi\u00ean c\u1ee7a b\u1ea1n th\u1eddi gian \u0111\u1ec3 tr\u1ea3 l\u1eddi m\u1ed7i c\u00e2u h\u1ecfi \u0111\u1ea3m b\u1ea3o r\u1eb1ng h\u1ecd c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ed1 \u0111i\u1ec3m t\u1ed1i \u0111a c\u00f3 th\u1ec3. Ti\u1ebfp t\u1ee5c v\u1edbi c\u00e2u h\u1ecfi ti\u1ebfp theo ch\u1ec9 khi b\u1ea1n ch\u1eafc ch\u1eafn r\u1eb1ng \u1ee9ng vi\u00ean c\u1ee7a b\u1ea1n \u0111\u00e3 ho\u00e0n t\u1ea5t c\u00e2u tr\u1ea3 l\u1eddi.<\/li>\n
    • Ch\u1ea5m \u0111i\u1ec3m cho m\u1ed7i c\u00e2u tr\u1ea3 l\u1eddi ngay l\u1eadp t\u1ee9c:<\/strong> Ch\u1ea5m \u0111i\u1ec3m cho m\u1ed7i c\u00e2u tr\u1ea3 l\u1eddi tr\u01b0\u1edbc khi chuy\u1ec3n sang c\u00e2u h\u1ecfi ti\u1ebfp theo mang l\u1ea1i k\u1ebft qu\u1ea3 ch\u00ednh x\u00e1c nh\u1ea5t, v\u00ec n\u00f3 cho ph\u00e9p b\u1ea1n \u0111\u00e1nh gi\u00e1 d\u1ef1a tr\u00ean ph\u1ea3n \u1ee9ng ngay l\u1eadp t\u1ee9c thay v\u00ec c\u1ed1 g\u1eafng nh\u1edb l\u1ea1i ph\u1ea3n h\u1ed3i c\u1ee7a \u1ee9ng vi\u00ean sau n\u00e0y.<\/li>\n
    • K\u1ebft th\u00fac cu\u1ed9c ph\u1ecfng v\u1ea5n:<\/strong> Sau khi \u1ee9ng vi\u00ean c\u1ee7a b\u1ea1n \u0111\u00e3 tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi c\u1ee7a b\u1ea1n, n\u00f3i t\u1ea1m bi\u1ec7t. B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 cho \u1ee9ng vi\u00ean bi\u1ebft khi n\u00e0o h\u1ecd s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u1eeb b\u1ea1n v\u1ec1 c\u00e1c b\u01b0\u1edbc ti\u1ebfp theo h\u1ecd c\u1ea7n l\u00e0m g\u00ec.\u00a0<\/li>\n<\/ul>\n

      C\u00e1c lo\u1ea1i c\u00e2u h\u1ecfi trong ph\u1ecfng v\u1ea5n c\u00f3 c\u1ea5u tr\u00fac<\/strong><\/h2>\n

      Sau khi bi\u1ebft \u0111\u01b0\u1ee3c structured interview l\u00e0 g\u00ec, h\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u m\u1ed9t s\u1ed1 lo\u1ea1i c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n c\u1ea5u tr\u00fac \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ea5t nhi\u1ec1u: <\/p>\n

      C\u00e1c c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n c\u1ea5u tr\u00fac c\u1ee5 th\u1ec3 v\u1ec1 c\u00f4ng vi\u1ec7c<\/strong><\/h3>\n

      C\u00e1c c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n c\u1ee5 th\u1ec3 v\u1ec1 c\u00f4ng vi\u1ec7c s\u1ebd h\u1ecfi \u1ee9ng vi\u00ean v\u1ec1 c\u00e1c nhi\u1ec7m v\u1ee5 v\u00e0 tr\u00e1ch nhi\u1ec7m li\u00ean quan \u0111\u1ebfn v\u1ecb tr\u00ed tuy\u1ec3n d\u1ee5ng. Bao g\u1ed3m c\u00e1c c\u00e2u h\u1ecfi nh\u01b0 th\u1ebf n\u00e0y trong m\u1ed9t cu\u1ed9c ph\u1ecfng v\u1ea5n c\u1ea5u tr\u00fac c\u00f3 th\u1ec3 gi\u00fap ng\u01b0\u1eddi qu\u1ea3n l\u00fd tuy\u1ec3n d\u1ee5ng x\u00e1c \u0111\u1ecbnh xem \u1ee9ng vi\u00ean c\u00f3 k\u1ef9 n\u0103ng v\u00e0 kinh nghi\u1ec7m c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u00e0nh c\u00f4ng trong vai tr\u00f2 \u0111\u00f3 hay kh\u00f4ng. M\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi ph\u1ed5 bi\u1ebfn:<\/p>\n

        \n
      • Nh\u1eefng \u01b0u \u0111i\u1ec3m v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a ph\u1ea7n m\u1ec1m k\u1ebf to\u00e1n m\u00e0 b\u1ea1n \u0111\u00e3 s\u1eed d\u1ee5ng trong c\u00f4ng vi\u1ec7c tr\u01b0\u1edbc \u0111\u00f3 l\u00e0 g\u00ec?<\/li>\n
      • B\u1ea1n c\u00f3 tho\u1ea3i m\u00e1i khi s\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i v\u1edbi nhi\u1ec1u \u0111\u01b0\u1eddng d\u00e2y v\u00e0 x\u1eed l\u00fd l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi l\u1edbn kh\u00f4ng?<\/li>\n
      • B\u1ea1n th\u00edch v\u00e0 kh\u00f4ng th\u00edch \u0111i\u1ec1u g\u00ec khi l\u00e0m vi\u1ec7c trong l\u0129nh v\u1ef1c qu\u1ea3ng c\u00e1o?<\/li>\n
      • Lo\u1ea1i c\u00e0 ph\u00ea y\u00eau th\u00edch c\u1ee7a b\u1ea1n \u0111\u1ec3 pha v\u00e0 u\u1ed1ng l\u00e0 g\u00ec?<\/li>\n
      • Quy tr\u00ecnh c\u1ee7a b\u1ea1n \u0111\u1ec3 nh\u1edb m\u1ed9t \u0111\u01a1n h\u00e0ng l\u1edbn l\u00e0 g\u00ec?<\/li>\n
      • T\u1ea1i sao b\u1ea1n quan t\u00e2m \u0111\u1ebfn vi\u1ec7c l\u00e0m vi\u1ec7c t\u1ea1i nh\u00e0 h\u00e0ng n\u00e0y?<\/li>\n
      • B\u1ea1n \u0111\u1ec1 xu\u1ea5t li\u1ec7u li\u1ec7u tr\u00ecnh \u0111i\u1ec1u tr\u1ecb v\u00e0 ch\u0103m s\u00f3c da m\u1edbi cho kh\u00e1ch h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n
      • Ng\u00f4n ng\u1eef l\u1eadp tr\u00ecnh \u01b0a th\u00edch c\u1ee7a b\u1ea1n l\u00e0 g\u00ec v\u00e0 t\u1ea1i sao?<\/li>\n
      • B\u1ea1n th\u1ef1c hi\u1ec7n nh\u1eefng b\u01b0\u1edbc n\u00e0o khi ti\u1ebfp c\u1eadn m\u1ed9t d\u1ef1 \u00e1n m\u1edbi?<\/li>\n
      • B\u1ea1n c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c trong th\u1eddi gian linh ho\u1ea1t kh\u00f4ng?<\/li>\n<\/ul>\n

        C\u00e1c c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n c\u1ea5u tr\u00fac v\u1ec1 h\u00e0nh vi \u1ee9ng x\u1eed<\/strong><\/h3>\n

        C\u00e1c c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n h\u00e0nh vi nh\u1eb1m khai th\u00e1c th\u00f4ng tin c\u1ee7a \u1ee9ng vi\u00ean v\u1ec1 nh\u1eefng g\u00ec h\u1ecd \u0111\u00e3 l\u00e0m t\u1ed1t v\u00e0 g\u1eb7p kh\u00f3 kh\u0103n trong khi l\u00e0m vi\u1ec7c. Ng\u01b0\u1eddi ph\u1ecfng v\u1ea5n c\u00f3 th\u1ec3 bi\u1ebft \u0111\u01b0\u1ee3c c\u00e1ch h\u1ecd t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng nghi\u1ec7p v\u00e0 c\u1ea5p tr\u00ean c\u1ee7a h\u1ecd. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi v\u00ed d\u1ee5:<\/p>\n

          \n
        • B\u1ea1n t\u1ef1 h\u00e0o nh\u1ea5t v\u1ec1 \u0111i\u1ec1u g\u00ec trong s\u1ef1 nghi\u1ec7p c\u1ee7a m\u00ecnh?<\/li>\n
        • M\u1ee5c ti\u00eau quan tr\u1ecdng nh\u1ea5t b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c trong s\u1ef1 nghi\u1ec7p c\u1ee7a m\u00ecnh l\u00e0 g\u00ec? B\u1ea1n \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3 nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n
        • B\u1ea1n c\u00f3 th\u1ec3 n\u00f3i cho t\u00f4i v\u1ec1 ng\u01b0\u1eddi qu\u1ea3n l\u00fd t\u1ed1t nh\u1ea5t b\u1ea1n \u0111\u00e3 l\u00e0m vi\u1ec7c v\u1edbi?<\/li>\n
        • Th\u00e1ch th\u1ee9c chuy\u00ean nghi\u1ec7p l\u1edbn nh\u1ea5t c\u1ee7a b\u1ea1n l\u00e0 g\u00ec?<\/li>\n
        • B\u1ea1n c\u00f3 th\u1ec3 m\u00f4 t\u1ea3 m\u1ed9t th\u1eddi \u0111i\u1ec3m b\u1ea1n \u0111\u00e3 x\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 trong b\u1ed9 ph\u1eadn c\u1ee7a m\u00ecnh v\u00e0 c\u00e1ch b\u1ea1n gi\u1ea3i quy\u1ebft n\u00f3 kh\u00f4ng?<\/li>\n
        • B\u1ea1n c\u00f3 nh\u1edb m\u1ed9t l\u1ea7n b\u1ea1n \u0111\u00e3 m\u1eafc l\u1ed7i trong c\u00f4ng vi\u1ec7c kh\u00f4ng? B\u1ea1n \u0111\u00e3 x\u1eed l\u00fd n\u00f3 nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n
        • B\u1ea1n c\u00f3 th\u1ec3 n\u00f3i cho t\u00f4i v\u1ec1 m\u1ed9t l\u1ea7n b\u1ea1n kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi m\u1ed9t \u0111\u1ed3ng nghi\u1ec7p kh\u00f4ng? B\u1ea1n \u0111\u00e3 x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng \u0111\u00f3 nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n
        • Kinh nghi\u1ec7m \u0111\u00e1ng gi\u00e1 nh\u1ea5t c\u1ee7a b\u1ea1n khi l\u00e0m vi\u1ec7c trong m\u1ed9t nh\u00f3m l\u00e0 g\u00ec?<\/li>\n
        • B\u1ea1n c\u00f3 th\u1ec3 k\u1ec3 cho t\u00f4i v\u1ec1 m\u1ed9t th\u1eddi \u0111i\u1ec3m quan tr\u1ecdng \u0111\u1ec3 b\u1ea1n t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u1ed1t v\u1edbi kh\u00e1ch h\u00e0ng kh\u00f4ng? B\u1ea1n \u0111\u00e3 l\u00e0m g\u00ec \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y?<\/li>\n
        • B\u1ea1n c\u00f3 th\u1ec3 n\u00f3i cho t\u00f4i v\u1ec1 m\u1ed9t th\u1eddi \u0111i\u1ec3m khi b\u1ed9 ph\u1eadn ho\u1eb7c c\u00f4ng ty c\u1ee7a b\u1ea1n \u0111ang tr\u1ea3i qua m\u1ed9t s\u1ed1 thay \u0111\u1ed5i kh\u00f4ng? B\u1ea1n \u0111\u00e3 th\u00edch nghi v\u1edbi nh\u1eefng thay \u0111\u1ed5i \u0111\u00f3 nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n<\/ul>\n

          C\u00e1c c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n c\u1ea5u tr\u00fac v\u1ec1 x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng<\/strong><\/h3>\n

          C\u00e2u h\u1ecfi t\u00ecnh hu\u1ed1ng y\u00eau c\u1ea7u \u1ee9ng vi\u00ean t\u01b0\u1edfng t\u01b0\u1ee3ng xem h\u1ecd s\u1ebd l\u00e0m g\u00ec n\u1ebfu h\u1ecd \u0111\u1ed1i m\u1eb7t v\u1edbi c\u00e1c t\u00ecnh hu\u1ed1ng kh\u00e1c nhau trong c\u00f4ng vi\u1ec7c. Bao g\u1ed3m c\u00e1c c\u00e2u h\u1ecfi t\u00ecnh hu\u1ed1ng c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh kh\u1ea3 n\u0103ng t\u01b0 duy ph\u1ea3n bi\u1ec7n v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a \u1ee9ng vi\u00ean. B\u1ea1n c\u00f3 th\u1ec3 \u0111\u1eb7t m\u1ed9t lo\u1ea1t c\u00e1c c\u00e2u h\u1ecfi \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 c\u00e1ch m\u00e0 \u1ee9ng vi\u00ean s\u1ebd t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean, k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m c\u1ee7a h\u1ecd v\u00e0 c\u00e1ch h\u1ecd s\u1ebd ph\u1ea3n \u1ee9ng v\u1edbi c\u00e1c th\u00e1ch th\u1ee9c trong n\u01a1i l\u00e0m vi\u1ec7c. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi v\u00ed d\u1ee5 n\u1ebfu b\u1ea1n \u0111ang b\u0103n kho\u0103n c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n v\u1ec1 t\u00ecnh hu\u1ed1ng trong structured interview l\u00e0 g\u00ec:<\/p>\n

            \n
          • B\u1ea1n s\u1ebd x\u1eed l\u00fd th\u1ebf n\u00e0o n\u1ebfu kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi d\u1ecbch v\u1ee5 m\u00e0 h\u1ecd nh\u1eadn \u0111\u01b0\u1ee3c?<\/li>\n
          • B\u1ea1n s\u1ebd gi\u1edbi thi\u1ec7u m\u1ef9 ph\u1ea9m son m\u1edbi c\u1ee7a ch\u00fang t\u00f4i nh\u01b0 th\u1ebf n\u00e0o cho kh\u00e1ch h\u00e0ng?<\/li>\n
          • B\u1ea1n s\u1ebd \u01b0u ti\u00ean c\u00f4ng vi\u1ec7c t\u1eeb nhi\u1ec1u kh\u00e1ch h\u00e0ng kh\u00e1c nhau nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n
          • B\u1ea1n s\u1ebd qu\u1ea3n l\u00fd m\u1ed9t nh\u00e2n vi\u00ean kh\u00f4ng c\u00f3 \u0111\u1ed9ng l\u1ef1c nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n
          • B\u1ea1n s\u1ebd th\u1ef1c hi\u1ec7n nh\u1eefng thay \u0111\u1ed5i g\u00ec n\u1ebfu b\u1ea1n qu\u1ea3n l\u00fd doanh nghi\u1ec7p c\u1ee7a ch\u00fang t\u00f4i?<\/li>\n
          • B\u1ea1n s\u1ebd x\u1eed l\u00fd th\u1ebf n\u00e0o n\u1ebfu b\u1ea1n g\u1ea7n ho\u00e0n th\u00e0nh m\u1ed9t d\u1ef1 \u00e1n nh\u01b0ng ph\u1ea1m vi thay \u0111\u1ed5i?<\/li>\n
          • B\u1ea1n s\u1ebd ph\u1ea3n \u1ee9ng nh\u01b0 th\u1ebf n\u00e0o n\u1ebfu b\u1ecb ch\u1ec9 tr\u00edch t\u1eeb ng\u01b0\u1eddi qu\u1ea3n l\u00fd tr\u1ef1c ti\u1ebfp?<\/li>\n
          • B\u1ea1n s\u1ebd x\u1eed l\u00fd th\u1ebf n\u00e0o n\u1ebfu kh\u00f4ng th\u1ec3 ho\u00e0n th\u00e0nh d\u1ef1 \u00e1n \u0111\u00fang th\u1eddi h\u1ea1n v\u00ec \u0111ang ch\u1edd th\u00f4ng tin t\u1eeb \u0111\u1ed3ng nghi\u1ec7p?<\/li>\n
          • B\u1ea1n s\u1ebd th\u1ef1c hi\u1ec7n nh\u1eefng b\u01b0\u1edbc n\u00e0o \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng trong c\u00f4ng vi\u1ec7c?<\/li>\n
          • B\u1ea1n s\u1ebd l\u00e0m g\u00ec n\u1ebfu ph\u1ea3i l\u00e0m vi\u1ec7c v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh?<\/li>\n<\/ul>\n

            K\u1ebft lu\u1eadn\u00a0<\/strong><\/h2>\n

            Tr\u00ean \u0111\u00e2y l\u00e0 nh\u1eefng th\u00f4ng tin c\u1ea7n thi\u1ebft \u0111\u1ec3 hi\u1ec3u structured interview l\u00e0 g\u00ec. Structured interview l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh tuy\u1ec3n d\u1ee5ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh kh\u00e1ch quan v\u00e0 c\u00f4ng b\u1eb1ng trong vi\u1ec7c \u0111\u00e1nh gi\u00e1 \u1ee9ng vi\u00ean. Vi\u1ec7c s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p n\u00e0y c\u00f3 th\u1ec3 gi\u00fap \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau t\u00ecm ki\u1ebfm nh\u1eefng \u1ee9ng vi\u00ean c\u00f3 kh\u1ea3 n\u0103ng ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 trong c\u00f4ng vi\u1ec7c v\u00e0 \u0111\u00f3ng g\u00f3p t\u00edch c\u1ef1c cho s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ty.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

            Structured interview l\u00e0 g\u00ec? Nh\u01b0 ch\u00fang ta \u0111\u00e3 bi\u1ebft, trong qu\u00e1 tr\u00ecnh tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1, ph\u1ecfng v\u1ea5n l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 c\u00e1c \u1ee9ng vi\u00ean. Tuy nhi\u00ean, vi\u1ec7c ti\u1ebfn h\u00e0nh ph\u1ecfng v\u1ea5n kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng mang l\u1ea1i k\u1ebft qu\u1ea3 ch\u00ednh x\u00e1c v\u00e0 \u0111\u00fang \u0111\u1eafn. \u0110\u00f3 ch\u00ednh l\u00e0 l\u00fd do t\u1ea1i […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[181],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/50017"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=50017"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/50017\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=50017"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=50017"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=50017"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}